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Vorteilscode

Best Western Hotel Columbia, Columbia

4.5/5  - basé sur 363 notations.
710 Bomar Hts, 42728-1563, Columbia, United States - Karte ansehen
Best Western Columbia - Außenansicht Das Best Western Columbia ist ideal in Columbia Stadtzentrum zu finden. Erleben Sie ein schöner Aufenthalt in der Nähe von alle Sehenswurdigkeiten. Bestpreisgarantie und exklusive Angebote.

Wählen Sie für Ihren nächsten Besuch in Columbia das Best Western Columbia, nur wenige Minuten entfernt vom Lindsey Wilson College und dem Green River Lake State Park. Das Best Western Columbia liegt günstig an der Kreuzung des Kentucky State Highways 55 und der Ausfahrt 49 des Cumberland Parkways, so lässt sich die Gegend ganz einfach erkunden. Unser Hotel ist die richtige Wahl für Freunde und Verwandte, die Studierende am knapp 2 Kilometer entfernten Lindsey Wilson College besuchen, und auch Campbellsville University ist innerhalb von 30 Minuten mit dem Auto zu erreichen. Shoppingfans kommen auf dem 400 Mile-Sale entlang des historischen Highway 68 dank Hofverkäufen, Antiquitäten und sonstigen Schnäppchenangeboten auf ihre Kosten. Golfliebhaber können stattdessen auf dem Pines Golf Course den Golfschläger schwingen. Naturliebhaber, die in diesem Hotel in Columbia, Kentucky zu Gast sind, werden sich über die zahlreichen Möglichkeiten zum Wandern, Fahrradfahren, Bootfahren und Angeln freuen, die dank der nahegelegenen Seen und Flüsse, z B. im Green River Lake State Park, Cumberland Lake State Park und auf dem Dale Hollow Lake gegeben sind. Wenn Sie als Geschäftsreisender die Stadt besuchen, bietet Ihnen dieses Hotel in Columbia eine günstige Anbindung zu den wichtigsten Geschäftsadressen wie McCammish Manufacturing, IMO Pump und einem Auslieferungszentrum von Amazon. com. Reisende Sportmannschaften, Bauarbeiter und andere Reisegruppen können unser Angebot an kostenlosen, großen Parkplätzen mit genügend Platz für Busse und Lastwagen nutzen. Für zusätzlichen Komfort akzeptieren wir im Best Western Columbia auch Mitgliedskarten anderer Partnerunternehmen. Unser kürzlich renoviertes Columbia Hotel hat sich zum Ziel gesetzt, für Sie ein zweites Zuhause zu sein. Jedes Zimmer bietet Flachbildfernseher mit Kabelprogramm und kostenlosen High-Speed-Internetzugang. Beginnen Sie jeden Morgen mit unserem kostenlosen Deluxe-Frühstück mit Eiern, Speck, Biscuits & Gravy (Brötchen mit Soße), Pfannkuchen, Gebäck und frischem Obst. Anschließend können Sie sich im Swimmingpool (im Freien) und im Whirlpool entspannen. Auch Gäste mit Haustieren sind in unserem Hotel in Columbia, Kentucky stets willkommen! Wir bieten spezielle haustierfreundliche Zimmer. Das freundliche und hilfsbereite Personal des Best Western Columbia freut sich darauf, Ihnen einen unvergesslichen Aufenthalt in Columbia, Kentucky, zu bereiten. Reservieren Sie noch heute zu einem günstigen Preis. Unser Swimmingpool (im Freien) ist für die Saison geschlossen. Unsere Gäste können das Lindsey Wilson Wellness Center mit ihrer Schlüsselkarte nutzen.

Best Western

Hotel Columbia

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Vorteile des Hotels

  • Kostenlose Parkplätze
    Kostenlose Parkplätze
  • 24 Stunden Rezeption 24
    24 Stunden Rezeption 24
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Bewertung unserer Kunden

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Gebildet aus de 363 Gästebewertungen
ABGEGEBENE BEWERTUNG
Ausgezeichnet
233
Sehr gut
91
Befriedigend
26
Mangelhaft
9
Ungenügend
4
MEINUNGEN ANSEHEN
Allein/Single Allein/Single
5
Alleinreisende Alleinreisende
13
Familie Familie
157
Geschäftlich Geschäftlich
24
Geschäfts-<br>reisende Geschäfts-
reisende
94
Geschäftsleute Geschäftsleute
34
Geschäftsreisende Geschäftsreisende
54
Paare Paare
54
Reisen mit Freunden Reisen mit Freunden
19
ZUSAMMENFASSUNG DER BEWERTUNGEN
Sauberkeit
Lage
Zimmer
Service
Schlafqualität
Preis-Leistungs-Verhältnis

"best staff ever"

5
30/10/2018

What made the trip for us beside the most comfortable King Bed, non-smoking room was the complimentary Breakfast served to us by Brenda. Brenda reminded me of a grandmotherly type lady whose sole purpose in life was to make you feel right at home during her time with you in the morning. Most hotels tell you they have a breakfast for you, but the added treat of Brenda, well, made you feel like it was her home. She waited on her customers - I've never had that happen when it was complimentary

Dee D, General Manager at Best Western Columbia, responded to this review
Thank you so much for your kind feedback! We look forward to serving when you return to Columbia Kentucky.

"Columbia Best Western 3 Day Stay"

5
27/10/2018

We only have positive feedback to give. Every staff member was friendly and willing to go the extra mile. When we discovered a flat tire on our vehicle, the manager and a housekeeper offered to change the tire! The assistance they provided was beyond kind. The room was clean, the internet fast, and the breakfast tasty. The breakfast attendant Brenda was helpful, friendly and professional. We highly recommend the Columbia Best Western.

Dee D, General Manager at Best Western Columbia, responded to this review
Thank you for your positive feedback! We work hard every day to go the extra mile. We look forward to serving you next time you are back in Columbia.

"Columbia Best Western 2 day stay"

5
24/10/2018

This is really a nice place to stay. We booked a room with a hot tub that was good sized with the jets working well. The bed is comfortable and the room was really clean. The Wi-Fi works fast and it has a nice refrigerator, micro, television, etc.. The breakfast buffet is excellent with more choices than imaginable. Brenda does an excellent job fixing the eggs, biscuits, gravy, bacon, sausage, etc. I highly recommend staying here if you're in the area.

Dee D, General Manager at Best Western Columbia, responded to this review
Thank you for your warm feedback. Brenda and our staff thank you so much for your feedback. We look forward to serving upon your return to Columbia.

"We will stay here again!"

5
02/10/2018

Perfect for a visit to our Lindsey Wilson student. Close to campus; rooms are large and clean; hot breakfast was wonderful! Brenda and the rest of the team were so kind and helpful. We will stay here again.

Dee D, General Manager at Best Western Columbia, responded to this review
Thank you so much for your feedback Mary, we look forward to catering to you next time you are visiting Lindsey Wilson College.

"Good stay"

5
01/10/2018

Real good people. Nice rooms. Loved the breakfast. It was always great. We wrk 14 hrs si we looked forward to a good breakfast of the morning. Bredna the cook was the best. Will stay again and reccommend

Dee D, General Manager at Best Western Columbia, responded to this review
Thank you very much for your kind words and we appreciate your referral, the best compliment is a word of mouth referral. We look forward to you staying with again when you visit Columbia, Kentucky next.

"A real pleasant Surprise!!"

4
01/10/2018

I was very pleasantly surprised by this hotel! I had "given up" on Best Western years ago because of a couple of bad experiences. Well the owner of this franchise and the quietness & cleanness of the room and the breakfast area changed my mind! Very nice place for the price!

"Brenda"

5
24/09/2018

The room was very clean quite and very comfortable. The breakfast prepared by Brenda was hott and tasty. I didnt want to leave. The pool was down but they offered another place for us to go and swim and work out. The owner was also very welcoming.

Dee D, General Manager at Best Western Columbia, responded to this review
Thank you for your positive feedback, we look forward to serving again when you in Columbia, KY.

"Decent place to stay"

2
21/09/2018

The beds were very hard and didn't get much sleep, the pool was under construction but other than that it's a good location that feels safe. The breakfast tastes amazing and had juices to choose from.

Dee D, General Manager at Best Western Columbia, responded to this review
We apologize for your lack of sleep, we will put you in a room next time with a newer bed and have a newly renovated pool. Sorry about your experience, we will make it right next time you stay with us.

"Wonderful"

5
21/09/2018

Holy cow!!! What a wonderful place to stay. From the time you enter the hotel until the time you check out you aren't treated as a guest, your family! When you call and make reservations and they greet you as they've known you forever and go above and beyond to make your stay awesome. Thank you Dennis and Brenda for making us family and for a wonderful hot breakfast to start our day! You guys are amazing!!!!!

Dee D, General Manager at Best Western Columbia, responded to this review
Thank you for your wonderful feedback, and definitely look forward to serving again. We work hard and what we do everyday and maintain a very high level of service.

"College visit"

5
16/09/2018

Brenda's breakfast was wonderful. Food was awesome! Hotel was clean and comfortable, I would recommend staying at this hotel. Convenient location and close to things to do in town. Great place to stay while visiting Lindsey Wilson College.

Dee D, General Manager at Best Western Columbia, responded to this review
Thank you for your review, and we cater to many faculty, family, and students from Lindsey Wilson College.

"This best western rocks!!"

5
09/09/2018

Very clean. Best breakfast ever!! Amazing staff!! Big shout out to Brenda that was over breakfast! She went over and beyond to help people!! Another shout out to the front desk young man with the long hair. Such a great guy. Was willing to help out in the breakfast area. Handing people napkins or anything else they needed to keep them from getting up. This place was clean and worth every single penny!! The Davis Family will certainly be back!! ??

Dee D, General Manager at Best Western Columbia, responded to this review
Thank you so much for your awesome review and we look forward to catering next time you are in our area. Its guests like yall that make it all worthwhile for all our hard work.

"Excellent staff"

4
08/09/2018

The staff at this hotel were very knowledgeable and caring. They deserve high praise for their affability and concern for guests. The hotel itself is a little older, but clean and quiet. Breakfast was standard hotel fare, with several choices.

"Couldn't ask for better service"

5
04/09/2018

I was in town for my sister's wedding along with several other family members. We all enjoyed our rooms (they were clean and updated). The employees were all so helpful and nice. Brenda was a delight during our breakfast and made sure everyone was satisfied before leaving. Dennis was calm and understanding when we "lost" our wallet (it was just hiding on us) and the owner Dee was welcoming and so nice whenever we had questions. It was a great stay. We will be back for sure.

"Best hotel breakfast Ever!"

3
13/08/2018

Ive stayed many places, best breakfast buffet Ever! Thanks Brenda! Large assortment. Pool was being repaired, disappointing. The staff were excellent. Friendly and helpful. Room had smell at 1st AC helped remove it. It was a nice stay.

"Family Reunion"

5
12/08/2018

The rooms were nice and clean. Brenda that worked the breakfast was so nice and helpful and very very friendly. I was traveling with my elderly dad and she was so helpful and accommodating! I was also disappointed that the pool was closed. But overall I would stay again.

"Nice Place to Stay"

4
07/08/2018

Stayed here one night before going to Cumberland, State Dock. Excellent location, just off highway. Nice clean rooms. Great Staff. Brenda does an excellent job with the breakfast. Very good with a good variety.

Dee D, Manager at Best Western Columbia, responded to this review
Thank you for your feedback and look forward to when you stay with us next time you are in our neck of the woods!

"Good people, decent motel"

3
06/08/2018

It is an outside door motel, not an inside door hotel. Staff were courteous. Hotel was obviously old, but had been renovated recently. Great breakfast, with good selections (limited seating areas). Not a bad place, just a little overpriced for what you got.

Dee D, Manager at Best Western Columbia, responded to this review
Thank for your review. We raise our rates due to the 127 yard sale, if you can make reservations early the rate will not go up as much, and our cancellation policy is 3pm the day of arrival.

"Very Nice!"

4
05/08/2018

We were traveling with our dog and this motes is perfect. The room is ver spacious, and clean. THe breakfast was really tasty, with eggs, waffles, fruit, toast, bagels, bacon, and sausage, everything you could want. I would have given it a 5 star if the pool was not under repairs. It was very hot and humit the weekend we were there and the pool would have been nice. A person wonders why the repairs were not made when it was not summer vacation season? And during the 127 Yardsales. Also there is no guest laundry, but that isn't a deal breaker, just FYI.

Dee D, Manager at Best Western Columbia, responded to this review
Thank you for your positive feedback. We are renovating our pool and should be open next season, in the mean time you can relax at Lindsey Wilson College Wellness Center. We do offer Valet Laundry service. Thank you for your positive review!

"Nice hotel clean, quiet and friendly and close to family and friends"

5
05/08/2018

My room was nice and clean and the breakfast was awesome and warm and presented in neat and clean manor. The selection was filling and always fresh. The workers were friendly and helpful. I will look forward to another stay soon.

Dee D, Manager at Best Western Columbia, responded to this review
Thank you for your positive review.

"Nice place to stay"

5
31/07/2018

This is a nice place to stay. The people working here are very friendly, the rooms are clean and the breakfast is very nice, with a great selection. Easy to get to off of the highway. Always stay here when in the area.

Dee D, General Manager at Best Western Columbia, responded to this review
Thank you for positive feedback, we love to see you when you are back in the area!!

"Great time"

5
29/07/2018

Great hotel. Clean and friendly staff. Great breakfast with so many choices provided by Brenda and staff!!! Come here every time before we go on our houseboat trips and never have a bad time. Thank you best western!

"Nice hotel!"

5
27/07/2018

Hotel room was clean and quiet! The breakfast was great and Brenda was amazing! Brenda was very sweet and will get you anything you need! Dennis was very friendly when we checked in. Enjoyed my stay! Ashley Hill

"Nice little place"

5
25/07/2018

Clean rooms, convenient location, no traffic noise. All the staff we encountered be were very pleasant and helpful. Dennis at the front desk was very welcoming and easy to work with; and, Brenda and her breakfast buffet we're amazing.

"Friendly Staff!"

5
23/07/2018

I had been feeling under the weather when I checked in at this Best Western for a wedding and the staff here was so sympathetic to me. Mary the manager was so nice and told me where I could go to buy medicine and every morning when I came into the lobby for breakfast she asked how I was feeling. So sweet! Also the continental breakfast here was amazing!

"Excellent"

5
23/07/2018

Very clean. Staff was extremely friendly. Breakfast was unbelievably great. Thanks for the chocolate chips and waffles Brenda! We appreciated the great experience and your professionalism! We will definitely be back.

"Remember, it's in Central Time."

4
20/07/2018

After a long driving day, this Best Western was a welcome find in the rolling Kentucky hills. The hotel grounds were inviting. The staff was genial. The room was clean and comfortable. The breakfast was ample. All in all, a satisfying experience. Be aware that the Time Zone boundary wiggles around in this part of Kentucky. If you're driving north, as I was, it's possible to be in and out of Eastern and Central Time without realizing it.

"Great customer service"

5
14/07/2018

Brenda made the best breakfast ever I. The mornings and Dennis was more then helpful. Will be staying here again. The rooms where nice and clea. And all round great hotel. Close to several wedding barns and ya k I am just typing all this now to talk up space thanks it had to be so long so there we go

"Good service"

5
13/07/2018

The room was clean and spacious. The hotel was quiet. The attendant in the dining area, Brenda, really did her job well and was very pleasant. The desk clerk was also friendly and helpful. I would stay her again.

"Everything was perfect!"

5
11/07/2018

My wife and I spent 6 days here on vacation and loved it. Our room was always well cleaned and very comfortable. What stood out above the rest was the amazing breakfast that Brenda made available. It was the best breakfast that we've ever seen in all the motels we've stayed at. The variety, taste, and abundance simply can't be beat. We will definitely stay here on future visits to this area.

"Supervisor"

4
10/07/2018

It was a good stay but the pool was not open and it was in the first part of July so that would have been nice to be able to swim but the breakfast was good. The host Blaine Atwood was very courteous and helpful with anything I needed.

"Notable customer service"

5
08/07/2018

We were happy to find this clean hotel but we really appreciated how attentive Dennis and Brenda were,keeping a vigilant eye on customer's needs @ bfast and beyond. Actually everyone I talked to before we arrived exhibited top notch hospitality skills, as well. Dennis deserves recognition for his uncommon level of professionalism. Nice to see well trained people who clearly have a future in the hotel industry! Nice job on your hires, BW Columbia!

"Wonderful experience!"

5
08/07/2018

We had a very enjoyable and comfortable stay. The rooms were well taken care of and well stocked The staff was very accommodating and friendly. Brenda's breakfast spread had a vast variety to choose from and was very delicious.

"Very friendly staff"

4
06/07/2018

The best part of our stay was the staff. Mary, at the front desk, was especially helpful and courteous. She always had a smile on her face. We had a problem in our room and she took care if it right away.

"G may"

3
25/06/2018

Room and Breakfast were fine. Was very disappointed to arrive and find pool and spa gone. They should not advertise those amenities if they are not available. Other than that no complaints by any in our party.

"Would definitely come back again: Quiet, Clean, Awesome Breakfast & Friendly Staff"

5
23/06/2018

We stayed for several days and loved it. I would definitely stay there again. The breakfast is better than most restaurants!! Delicious!!! Thank you, Brenda! The staff was friendly. Quiet location, conveniently near a little gas station/convenience store. The room was comfortable and clean. Absolutely no compaints. AAAA++++

"LWC Graduation"

4
11/06/2018

Nice people. Excellent customer service, Brenda does a great job at the hotel. Breakfast was great. We were there on Mothers Day and everything in the area was closed but we had a great free breakfast at the hotel with our family.

"Fun trip -BREAKFAST WAS FAB!"

5
05/06/2018

We stayed here instead of in Somerset. It was SO MUCH better!! Quieter, and the people were lovely! BREAKFAST WAS DELICIOUS!! It was SO fresh and Brenda did an great job keeping it full and ready for everyone. The eating area was so clean and there were SO many choices for breakfast! Can't say enough good things about it!!!

"A delightful lodging option in Columbia, Kentucky!!!"

4
30/05/2018

We have stayed here on a number of occasions visiting family over the last few years. We are always pleased with the comfort and cleanliness of the facility - and this stay the staff seemed particularly helpful, welcoming and attentive. Dennis warmly welcomed us as we arrived and Mary took care of our needs at breakfast and checkout. It's nice having fruit and coffee available in the lobby 24/7. The hotel is right off the interstate and very close to Lindsay Wilson College and Downtown. The breakfast gets better every time we go with a nice selection of hot and cold and sweet and salty options. Eggs, bacon, sausage, biscuits, potatoes, gravy and waffles were ALL on the menu and quite tasty. Along with a variety of toppings to put in your oatmeal. A very nice casual and quick hot breakfast. All in all, a great place to stay on a visit to Columbia!

Dee D, General Manager at Best Western Columbia, responded to this review
Thank you for your positive review! We look forward to serving when you return.

"Underwhelming"

3
27/05/2018

My husband and I decided to stay at this hotel for three days. First thing I noticed is there were at least four different hairs in the bathtub. This always grossed me out, but I rinsed the tub down. The room was nice and big, and the bed was comfortable. The real problem was the fact that the outdoor pool and hot tub were not functioning and actually under construction. We weren't told this before we made the 5 hour trip down. Very disappointing. We also didn't see an elevator so be sure to ask for a downstairs room if you have mobility issues like I do. Overall I give it a 3 because the staff were super helpful. The breakfast room is tiny tiny. The worst part: I am six feet tall and the shower head was too short, like always.

"Business trip"

5
23/05/2018

The hotel was clean and comfortable. Hospitality was an A+. Brenda welcomed us every morning for a great breakfast. The owner was a kind man who is obviously putting his money back into the hotel. Thank you Brenda!

"Great Staff"

3
22/05/2018

Great location right off the parkway. Great staff especially Brenda at breakfast, I had a very late arrival and check in was a breeze. Building and rooms are dated with older carpet furniture and mattress but very clean. The pool was under repair so I was disappointed to find out I couldn't enjoy a relaxing dip.

"Great Breakfast Friendly Staff"

5
20/05/2018

Brenda was so nice at breakfast. She really took the time to make sure our breakfast was not only hot and fresh, she made sure it came with a smile. Very clean comfortable rooms. All the staff was friendly and helpful. Thanks room #210

"Decent motel in small town"

4
17/05/2018

Staff was great all around. Location was as close as it gets for my work. Room was spacious and clean. I wish they had USB ports to charge electronics rather than outlets only. The sheets were low quality. Low thread count. Felt like sleeping and sandpaper. Pool is being worked on so check with desk on availability. Breakfast rivaled that of chain hotels. Breakfast lady was great! But, area only seats 10 or so.

"Best Best Western ever"

5
15/05/2018

We enjoyed every moment of our stay. The rooms are clean and the staff ist just amazing. Miss Brenda makes sure you got everything you need, she is just plain amazing and such a sweetheart. Mr. Dee is also amazing, super friendly and if you want to know where to go and what to do, or where to eat, he is your man! We definitely would love to come back one day.

"EXCELLENT EXPERIENCE FOR US AND OUR PET"

5
12/05/2018

We were looking for a pet friendly location that was located near the college. Dee greeted us and everyone showed genuine interest in our stay and in our black Labrador. The rooms were very clean, Everything worked in our room. Fridge, microwave, coffee pot were all at the ready and were used. The next morning we went to the front lobby to check out the breakfast and were impressed that we were early [5:30am] and everything was ready, fresh and the breakfast bar had many extra's not normally found in other hotels in our travels. What topped off our breakfast visit was a lady named Mary that greeted us and took time to visit and make our morning experience at the breakfast area one that we will definitely come back and stay again and again. BTW, Dee, don't change the coffee, it was better than what I make at home, Hot and not bitter and had great flavor Good place to stay while in this area and quiet Thanks again to Mary and Dee.

"A pleasant overnight stay"

4
12/05/2018

The rooms and lobby have been recently renovated and remodeled. The staff were really pleasant and helpful. They have pet friendly rooms but you need to let them know in advance so you are assigned the correct room. Very nice breakfast with attentive staff. Easy to use internet wifi system.

"Awesome Breakfast!"

5
03/05/2018

Been to many hotels and Best Western , breakfast by far here is the BEST in the Nation! Brenda is great! They have scambled eggs, bacon, sausage gravy, and even red skin potatoes! I will only be staying here again!

"Great Hotel for the area"

5
26/04/2018

Great Hotel and price for the area and could not have had friendly staff. Brenda and Dennis help make the stay there feel like you were home or at a friends place. The free breakfast was better than most places you would pay for. The dinning area was a little small but they made the most of it. I would definitely recommend staying here if you plan on taking a trip anywhere near Columbia or Campbellsville, KY area.

"Far exceeded my expectations."

5
17/04/2018

I was apprehensive about staying at a Best Western but this hotel has me even considering staying at others. The staff were fantastic and the rooms were spacious and very clean. Not to mention the excellent internet speed.

"Our favorite in Columbia"

4
15/04/2018

Everyone is always so respectful and friendly and willing to help. We sleep well every time we visit. The breakfast room is a little small and can quickly fill up, but it is easy to take breakfast back to the room, too.

"We shall return"

5
15/04/2018

Nice, clean, and well-kept rooms. Larger rooms than average. The three front staff personnel we had interactions with were pleasant and went out of their way to assist with a few inquiries we made. The breakfast selection was set out well and had everything you could think of, all very nicely prepared. And delicious too! Very, very nice! We shall return!

"Yup"

4
12/04/2018

Good hotel, smells good, looks good, soft bed, and Dennis up front is the best....he's a hard worker too!!!he has been hand scrubbing the pool by himself fer two days and he is making serious head way and still tending to guests on top of that....keep it up Dennis!!!

"Great Place"

4
07/04/2018

Dennis at the front desk was awesome when we checked in...couple of issues with some rooms and he handled everything so professionally. Brenda fixed a great breakfast for all who chose to enjoy the complimentary breakfast! The entire staff we had the pleasure to interact with was very helpful and friendly! We will definitely be back and would recommend this hotel.

"My guy Blaine "

5
05/04/2018

Blaine Atwood helped me tremendously and was a very polite person. He didn't just help me but he helped get about 3 different collegiate sports teams in with no hassle and not to mention that these rooms are nice as heck. Give this guy a raise

"kentucky vist to see my daughter"

5
05/04/2018

every time I vist my daughter at college I have stayed at the Best western and the service has been fabulous !! friendly staff wonderful breakfast clean and comfortable room a special shout out to Brenda !! wonderful service and always with a smile.

"beds nice and large. feels homey"

5
05/04/2018

Normal expectation for room, very clean. The location of the hotel is nice if needing a quick bite to eat. The staff here is really nice and service is superb. Blaine Atwood was very helpful and did everything he could to make me as comfortable as possible.

"Best place to stay"

5
04/04/2018

After having a bad experience at a previous hotel we stopped at the Best Western in Columbia ky. We loved it there. Front desk clerk was very nice and accommodating. Breakfast was the best by far. Brenda at breakfast made my sons waffle for him! Love this place. We will definitely be staying there again

"Thanks for your wonderful service Brenda!! "

5
23/03/2018

Nice clean rooms... Great staff.. Outstanding breakfast!!!! Walking distance to local restaurants What more do you want? Work brought me here, this small town has a lot to offer... I'm from New Jersey by the way, def will be returning!

"Best Western Columbia Kentucky"

5
15/03/2018

The absolute friendliest staff I have interacted with in a long time, from the reservation clerk, to the breakfast server, to the front desk manager. The breakfast was PHENOMENAL. The selection was outstanding, the quality was excellent, and the taste was amazing.

"Wonderful hospitality"

5
14/03/2018

Stayed here with a college softball team. Room was clean and shower had good water pressure! Brenda had a great breakfast..eggs, bacon, sausage, biscuits, gravy and all the other usual stuff. She e an fixed waffles ahead of time for the rush of softball girls coming in at one time! Mr. D was friendly as well. Highly recommend this place!!

"Brenda's breakfast good!"

4
13/03/2018

Room was very comfortable. At breakfast Brenda wasn't shy about letting me know what she had. Great food, red velvet batter for waffles, biscuits and gravy, extras toppings for eggs. Great food, great people!

Dee D, General Manager at Best Western Columbia, responded to this review
Thank you Brian for your kinds words and excellent description of what we call southern hospitality! We look forward to catering to you, your family and friends the next time you are in town!

"Brenda cooking/room service"

5
26/02/2018

Miss Brendas' breakfast spread and hospitality was superb. Second visit here and thoroughly enjoyed everything. She was very accommodating with anything needed. Constantly making sure everyone was satisfied and comfortable. I really enjoyed the genuine hospitality and kindness.

"Pleasantly surprised"

5
24/02/2018

The rooms were clean, big and comfortable. The breakfast was great! We were expecting the typical continental breakfast. As we were walking to breakfast and couple of buses with high school wrestlers were leaving. We were expecting breakfast to be wiped out, but Brenda had it fully restocked by the time we got in there. She checked in with us to make sure there wasn't anything we needed and that every thing tasted alright. She really seemed like she cared and that made it a pleasant experience. I highly recommend the biscuits and gravy! yum!

"Excellent customer service, clean room"

5
24/02/2018

Our room was clean and comfortable - but nothing exceptional. What WAS exceptional was the customer service of the staff. We arrived late last night and our TV was not connecting to the cable box. The gentleman at the front desk came immediately to fix it for us. In the morning, the lady who prepared breakfast, Brenda, was an absolute delight. The breakfast was good and Brenda even took the extra step to cook our waffles for us. She and the front desk staff also looked up some places we could explore while in this area and just went the extra mile to accommodate us. They were all super friendly and personable. We'll definitely return to this hotel the next time we're in this area.

"A buggy experience"

2
13/02/2018

We were here for one night in September. I've waited a long time to do the review as I wanted to make sure we didn't bring anything from our stay home with us. We discovered two bed bugs in our room around 9:30 pm as we were getting ready for bed. My sister got bit twice as she was sitting under the covers in her bed, reading. She caught one of the bugs and put it in a plastic bag. She looked it up on the internet to confirm that it was in fact a bed bug. (We had done the usual check underneath the mattresses at check in and found nothing. The sheets, mattress pad and coverings were all clean.) When we called the front desk about our discovery, they were very accommodating and put us in another room -- they helped us move all our stuff and did not charge us for the room. (We were not familiar with the area and decided it was too late to find another hotel.) The night manager told us they had not had a bed bug incident for years. For the remaining 9 days of our vacation, we had no other discoveries and since returning home, thankfully nothing has been found in our luggage or clothing. I'm guessing this was an isolated incident and am happy our bug encounter was limited to that one night.

Dee D, General Manager at Best Western Columbia, responded to this review
Dear Kandy4878, Thank you for taking the time to share your recent experience with us. The comfort of our guests in very important to us. For that reason we take cleanliness and pest control seriously. Our rooms are thoroughly inspected by housekeeping and regularly serviced by pest control professionals to ensure they are free of pests. You will see this in the perfect guest reviews complimenting our cleanliness. We appreciate your telling us that you had done a detailed inspection of the bed after checking-in to the room and found everything clean. That after you were promptly re-located to another room you did not find anything to report for the remainder of your 9 days stay with us. We also note your comment that you waited 5 months to write the review during which time you have not found anything in the clothing and luggage you carried. These are a favorable testimonial for cleanliness at our hotel. We look forward to having you stay with us again soon on your next visit to friendly Columbia, KY. Best regards, Dee Daryanani GM

"Will stay again!"

5
11/02/2018

This was my first stay at the Best Western in Columbia, KY. The room was spacious, spotlessly clean and quiet. Breakfast was excellent with a lot of variety. The staff at check-in and breakfast were courteous and welcoming. I will definitely stay here again if in the area.

Dee D, General Manager at Best Western Columbia, responded to this review
Thank you for the excellent review! We loved having you and look forward to serving again upon your return to your home away from home. Thank you so much!

"Great Stay"

5
09/02/2018

Brenda and Dennis did a great job at making my stay comfortable and affordable. The breakfast was awesome and there were several choices available. The room was very clean and comfortable. I would highly recommend this location to stay at.

Dee D, General Manager at Best Western Columbia, responded to this review
Thank your positive review and we look forward to serve again when you come visit your home away from home.

"plant visit"

5
06/02/2018

I stay at this Best Western Location quite often for business. It is always clean and Brenda puts on one heck of a breakfast in there you don't even want to think about going else where for breakfast.

Dee D, General Manager at Best Western Columbia, responded to this review
Thank you for your positive feedback and look forward to serving again upon your return to your home away from home.

"AMAZING STAY"

5
04/02/2018

We stayed at the Best Western for a funeral. The hotel service made our stay so warm and inviting. The hotel room was so clean, beds were comfortable and shower was great! The best part was the breakfast; so delicious. By far the best hotel breakfast EVER. The breakfast tenant, Brenda was amazing!! So sweet and caring. Other employees were just as nice. We will be coming back!! Thanks Best Western for all your help during our time of need.

Dee D, General Manager at Best Western Columbia, responded to this review
Thank you!

"davidre04"

5
29/01/2018

I stay on a weekly basis for work.Chryslee & Brenda are very thoughtful & helpful.Always clean & great got breakfast.Dee & Dennis are very friendly & curtious as well.Very nice place to stay.would recommend this hotel to anyone.

Dee D, General Manager at Best Western Columbia, responded to this review
Thank you for your stay David ! We look forward to always provide a great experience.

"GREAT breakfast service!"

5
14/01/2018

Clean hotel with amazing service for breakfast. Brenda was SO SO accommodating and helpful, ensuring I had everything I needed for a warm and comfortable breakfast. She works the breakfast area and treated not only me but every customer eating like family. Simply wonderful!

"Thank You!"

5
14/01/2018

My fiancé and I came for her residency at Lindsey Wilson, stayed for 3 nights after driving from NC and the customer service was stellar. Dee and Brenda were especially welcoming and I cannot think of a negative thing to say about our experience. Thanks again!

"Clean,comfortable rooms easily accessible from the interstate."

5
13/01/2018

We stayed in a pet friendly room with 2 queen beds. BW's 800 # had advised that we were booked into a pet friendly room, with a king sized bed. When we arrived, motel personnel advised that they have only pet friendly, queen rooms.Because of The error in booking, they waived their pet fee. The room we were assigned was warm and cozy, with good mattresses. The mattresses had zippered covers and all linens were pristine and appeared recently out of the laundry. The room was not fancy,but was clean, well kept, with all fixtures fully functional. It had problem free plumbing, with lots of hot water for a long relaxing shower. This motel is a truly good value for the traveler that values cleanliness, service and comfort.

"Great Place"

5
11/01/2018

I travel to 32 states for work and I have never sent in a review. This being my first review means that I was so impressed with this motel. From the check in with Dennis to the morning breakfast that Brenda had ready for me the morning of check out. I got a great nights sleep and did not have to deal with any issues. Great place to stay the night.

Dee D, General Manager at Best Western Columbia, responded to this review
Thank you for your warm feedback, it is much appreciated and we welcome you and family back when you come visit us again!

"Near perfect"

5
10/01/2018

The hotel is clean. The staff goes out of their way to be helpful. The breakfast is REAL food. Not powdered eggs and so forth. In walking distance of several restaurants. Good parking. Couldn't ask for better for the money. I travel and have stayed in several hotels. This is one of the better hotels I have stayed in and will finish my business obligation staying here.

"Clean, comfortable rooms easily accessible from the interstate."

1
08/01/2018

We stayed in a pet friendly room with 2 queen beds. BW's 800 # had advised that we were being booked into a long bed, pet friendly room. When we arrived motel personnel apologized because they have no pet friendly king rooms, but waived their pet fee because of the error at booking. The room we were assigned was warm and cozy, with good mattresses. The mattresses had zippered covers and all linens were pristine and appeared recently out of the laundry. The rooms are not fancy, but are clean, well kept with all fixtures fully functional and problem free plumbing, with lots of hot water, for a long relaxing shower. A truly good value for the traveler that values cleanliness, service and comfort over aesthetics.

"Best Hotel of the face of the planet!"

5
08/01/2018

The room was spotless and quiet. My wife works nights and sleeps days and it was perfect. The best thing about it was the customer service. Miss Brenda keeps FIVE STAR food ready for breakfast. Real sausage and bacon, not fake microwave food. A big selection of bagels, breakfast muffins, juices, waffles, fruit. If it isn't served here it probably isn't good for you. Do not pass this place up!

"college visit"

3
03/01/2018

The heating system could not heat up the room due to the extreme cold weather they were having Brenda in the dining room was very helpful, friendly and on top of making sure everyone had a hot breakfast. Very friendly and helpful.

"Hunting Trip"

5
02/01/2018

Brenda the breakfast lady. She went above and beyond the call of duty. She was very friendly and was so eager to fix the kids waffles every morning. Was very easy to talk with during breakfast. She was extremely friendly. Definitely a 10+ star employee

"The Best Stay We Every Had!"

5
31/12/2017

The Staff is what makes this place special. Thank you Mr. D and Brenda, for making our stay the most memorable. We truly appreciate your kindness. And look forward to our next visit! All The Best For The New Year!

"Excellent Service and Rooms"

5
24/12/2017

It was my first trip to the USA and I "landed" in the Best Western Hotel in Columbia: I was very astonished about the very clean rooms, always friendly and helpful personal, great breakfast (therefore a lot of thanks to Brenda !!) and all the service around. Thank you to Mr. Dee (Manager) , his wife and his great team for this big experience i had !!!

"A great place to stay"

5
22/12/2017

Very friendly, helpful staff. They made you feel like a valued customer and part of the family. Clean, comfortable rooms. Breakfast was very good with a mix of hot and cold food choices. Close to town (walkable) and other sightseeing/recreational areas.

"Excellent service w/ clean rooms!"

5
21/12/2017

I was very surprised with how good the service was and how clean the rooms were! Thanks to Brenda and the others on the cleaning staff. Dee (awesome manager), Dennis and everyone working at the front desk also excelled at customer service. They were always friendly and willing to help. I thank them for the pleasant stay! Will definitely be staying there again.

"Treated very well there!"

5
15/12/2017

I was in town to visit family close by and knew of this motel. Met the owner day of arrival and he was always in the office or you could see him walking the property checking on things. On arrival I was registered by a very polite young man Dennis, asked if I need help with luggage and later he came to room to fix TV for me, very helpful with this. Also met a very nice lady Brenda, who does the breakfast and cleans the rooms. First morning, the owner and Brenda help me with breakfast owner got my waffles of maker onto plate and carried to table and got the syrup and butter for me. They both told me all sorts of interesting things about how to make waffles with chocolate chips. There was ham, cheese, bacon to add to the eggs. Different things to add to yogurt. Biscuits and gravy and sausage patties. Everything was clean and tidy. My room was very nice and clean, enough the mirrors all the way to the top, where most are not. Room was a smoking room by request by didn't smell like a smoking room even after turning on the heater. Sheets on the bed even smelled fresh like they just came out of laundry, towels too. I check-out but later that day I called to reserve room again as plans changed, spoke to Dennis again he was very polite. On check-out, Brenda fixed me up a little goodie bag with oranges and apples for my trip home.

Dee D, General Manager at Best Western Columbia, responded to this review
Thank you so much for all your kind words. We always aim at a superior guest experience. We love when guest give us such kinds words. We look forward to serving your family and friends again in the near future. Your Best Western Family!

"Treated me like a VIP!"

5
10/12/2017

I can't speak highly enough about my most recent visit to this Best Western. From the moment I made my reservation, I felt that the staff genuinely cared about making a good impression. They were all very warm and hospitable. Dennis, specifically, is an absolute "ALL STAR". He treated me like a VIP from the moment I stepped up to the counter. Check this out; before I arrived, he turned the lights on in my room, the heat was turned on as well, and he left a nice note that made my day! But, that's not all, he even brought hot chocolate to my room for my daughter and I. Talk about service with a smile! When I made my reservation, I mentioned that I was booking this room because I was graduating and wanted to be closer to my school. I'm not sure if this is the reason why I received this treatment or not but what I will tell you is that Dennis was FIRST CLASS and I appreciated every moment of my special treatment! Anyone looking for a top-notch hotel while staying in Columbia, KY or specifically visiting Lindsey Wilson College, check Best Western-Columbia, KY out (even had Lindsey Wilson discount). Great bargain - excellent stay!

"Nice change of pace for something I wasn't expecting."

4
04/12/2017

Admittedly, I don't stay at many BW's....but this was very centrally located so I decided to give it a try. The outside made me think I wouldn't really enjoy the place...but the room was spacious and clean. The towels were decent. My only complaint about the room was the pillows were tiny. I didn't eat much for breakfast, but I liked the number of options that were available. I would recommend the place if someone was looking in the area, or needed a quick stop along the Cumberland Parkway.

Dee D, Manager at Best Western Columbia, responded to this review
Thank you for your positive feedback. We greatly appreciate your response and look forward to serving again! I hope next time you enjoy our full hot breakfast; I am glad you enjoyed our cleanliness, and especially our award winning customer experience! Thank you for your business. Thank you so much, Dee

"Excellent breakfast!!!"

5
20/11/2017

We was in town looking at property the receptionist Jenna was a great help and very friendly the rooms are very clean and the breakfast was amazing very clean dinning area and fresh food I would highly recommend staying here to anyone!!!

"Best Family Vibe"

5
20/11/2017

We have been to this location on 2 separate occasions. Not only have the rooms been clean, but the breakfast is spectacular. We especially LOVE Mrs. Brenda. She is so caring and makes you feel like family far away from home. She took such great care of me and my mom. We were there for a football game for my son's college both times. Anything we needed she took care of us. Even on the ride home she bagged us up some goodies. I was not too fond of the 700 mile drive, but after checking in, this woman made our trip the BEST ever.

"Great value"

5
19/11/2017

This was a surprisingly nice hotel in a small town. I started the night with some friends for a powerlifting meet and we had a good time. The staff were very nice and the breakfast was great. Waffle maker was especially awesome.

"Business Trip"

5
18/11/2017

Best Motel that I have stayed in I travel for A Photograph Company Would stay here if I am close to this Motel Best Breakfast of Any Motel that I have stayed in plenty of places to eat close by would recommend

"Football"

5
13/11/2017

Close to Lindsey Wilson for sons games. Clean, friendly, comfortable, and good location. A little pricey but not much competition so expected. Will defiantly stay again. We have 3 more years of football

"Good quality"

4
11/11/2017

Nice large, clean rooms! All rooms have fridge and microwave! The breakfast was good! Brenda was very sweet and kept all the items well stocked and fresh!! We always enjoy staying here when we visit Lindsey Wilson campus!

"Very comfortable, good quality"

4
06/11/2017

We have stayed at this hotel several times and have great experiences each time. This visit was no different. The staff are friendly and welcoming. The rooms are clean, comfortable, and fresh. Everything in the rooms works well. It is a motel style - with outside entrances (and no elevator to 2nd floor). The outside stairs can be slick in extreme weather. The complimentary breakfast is the usual good breakfast, and the breakfast nook is comfortable, though very small.

"Clean and comfortable"

5
05/11/2017

Amazing value! Cleanest hotel room, wonderful breakfast and helpful staff!! Upgraded to king Jacuzzi suite... So well worth it! Thank you, Brenda, for the delicious breakfast and courteous manner. This is the place to stay in the Columbia KY area!!

"great experiance"

5
27/10/2017

Had a great experience at this hotel. while traveling to Tn. we stayed with Best Western in Columbia, KY. the hotel manager Dee was helpful and friendly. Brenda the housekeeping manager was very sweet and serviced my elderly grandparents breakfast! the rooms seemed updated and clean. cant say enough to emphasize how we were impressed with this hotel!

"Exceptional Place"

5
09/10/2017

The staff was exceptional, the rooms were clean. Overall this is an excellent place to stay. The morning breakfast was exceptional. I was extremely pleased with the stay and staff. We received excellent advice of places to eat in the area. The staff went out of their way to provide us with a power source to re-charge our batteries on our boat. Excellent place! Would recommend this hotel to anyone.

"Business/Truck Parking"

5
01/10/2017

I found this Best Western Hotel very clean, with great amenities and easy Truck parking & access. They also have a great hot breakfast that Brenda had cooked and prepared ! When choosing a Hotel in the Columbia Kentucky area, you won't go wrong with this Best Western Hotel! 710 Bomar Heights, Columbia, KY.

"Great Service"

5
09/09/2017

Our room was great, the Breakfast was very good, set up by Brenda, and the front desk people represented by Jenna were very nice and helpful. We stayed on a Friday Night and we didn't hear a peep, and got rest which we needed. The management team obviously has some very good employees!

Dee D, Manager at Best Western Columbia, responded to this review
Thank you for your great feedback! We look forward to serving you on your next trip to Columbia KY.

"Breakfast"

3
04/09/2017

The breakfast was my only complaint. No room to eat. Food crowded together. Didn't know they had a pool until we left. Ok place to spend the night room was very clean and the bed was very comfortable. Was a little pricey for the amenities also . Check in was smooth didn't have a reservation so may have gotten better price if I had one,

"Vacation"

5
01/09/2017

We spent 5 days in the Columbia area and are enjoying every moment. The best thing about running around all day is coming back to the hotel at night to a nice, clean, comfortable room. We start each day with a wonderful breakfast prepared by Brenda. She fixes an awesome breakfast with many choices. If you don't get full at this breakfast bar it is your own fault. Jenna at the front desk is one of the most pleasant and helpful individuals you will ever meet. And not to forget the hotel manager Dee what a great guy. We had a free day and he told us of a place to go and we had a wonderful time.

"Nice stay!"

5
01/09/2017

Clean, comfortable room.the highlight is the breakfast though..biscuits and gravy, waffles, bagels, eggs, sausage, potatoes and more. Friendly staff and a nicely furnished large room. Convenient location to town.

"Best Western / Columbia"

5
29/08/2017

Very professional and friendly staff. Very responsive to our needs. The room was clean and all of the amenitites were in good working order. The hotel offered a breakfast which was very good, and offered any choice you could want.

"Room and Food"

5
29/08/2017

The room was clean and the breakfast area was outstanding. The choice of items to eat were numerous. Brenda was excellent when we ate breakfast. She was friendly maintained a well stocked breakfast area and made sure my family was taken care of. The pool was clean. Finding the hotel was not an issue. I would recommend this Best Western to the anyone visiting Columbia Ky.

"Pleasantly Suprised!"

5
28/08/2017

My wife and I stayed at the Best Western Columbia KY for the eclipse. Everyone there was so nice. The person at the front desk, the people who setup and managed the breakfast, every single person was the best. I don't know if I've ever received better service at an affordable hotel. The hotel was is very good condition and everything was clean. The room was nice and the bathroom was clean. The breakfast was awesome too. All of the usual continental breakfast items plus a waffle maker with both regular batter and strawberry batter. We loved it. Will stay there next time in the area.

"best western columbia ky"

3
28/08/2017

not bad for the price. close to many restaurants and interstate. Good breakfast ,but small dining area. staff very friendly and helpful. Will be staying there again when I am back in the area. Beds aren't the best but will do for a few nights here and there.

"An Oasis on the Cumberland parkway. This motel made our solar eclipse trip a restful escape."

5
26/08/2017

Nice, clean, unobtrusive, well kept room, with good ( zip-on covered), mattresses. This motel has one of the best motel breakfast bars I've experienced. Reasonably priced. The staff was friendly and helpful. We were in a pet friendly room, as we were accompanied by our 7 pound yorkie. There were no detectable signs, odors or pet hair, from other pets having stayed in our room. * We will stay here again when in the area.

"Broke down "

5
23/08/2017

Best Western in Columbia has been by far one of the best places I've stayed! We needed the room quickly and the manager Dee had no problem getting us in. He took the time to get our room ready quickly and he was very hospitable to all guests I saw him come in contact with. Hospitality was a 10! Jennifer and Dennis who cleaned our room for us quickly still took great care to make sure our room was a 10+! The room was so clean I had to call management and find out who took such great pride in their work! We got awesome service and hospitality in this town! Thanks for making a bad day into a great one. We almost forgot our car was broke down thanks to you all! Great job. If I could give you ten stars I would!

"Stay at Best Western Columbia, KY"

3
20/08/2017

My stay was okay after experiencing roaches and Flies in the room. I found myself having to fight flies and kill roaches which I find to be very unsanitary. If they would correct those problems the stay would have been good.

Dee D, General Manager at Best Western Columbia, responded to this review
I apologize for having flies in the room. We do periodic pest control and will make sure the room of any insects next time you stay with us. Next time please let us know and we will correct the problem. Thank you and look forward to accommodating in the near future.

"Warmth and Friendless of a Small Town"

5
19/08/2017

Checking at the front desk after a hot long drive it was nice to see the warm smile of Brenda. She efficiently checked us into to a room with great air conditioning and ground level; I only had to pull up to the door and without fuss and bother, move in our bags. The next morning housekeeping Jennifer Dotson took the extra step make sure our room had everything we needed and also pointed out were the ice machine and the pool were located. Her friendly personality made our family feel relaxed and welcomed - as if we were family. She represents everything Best Western wants in an employee. There were many other here at the BW who are doing their best to make you stay comfortable: Brittany, Jenna Chrysler and of course Jennifer. Oh, if you are pulling a trailer there is room to park. The rooms are clean and nice restaurants nearby.

Dee D, General Manager at Best Western Columbia, responded to this review
We appreciate you staying with us and saying such kind words. We treat our guests like family in hope that when they decide in the future where to stay they think of us first. Look forward to serving you again.

"great stay"

5
15/08/2017

We had a fantastic time enjoying family and enjoying our room. Staff was great and I slept almost as if I was at home. I have never seen such a variety of food on the breakfast. I really enjoyed the bacon sausage and biscuits. There was so much there that I had a hard time deciding what to eat. Overall I had a great day and would recommend it to everyone.

"Friendly"

5
13/08/2017

Friendly people that go out of their way to help you have a great stay. Great breakfast choices. Always helpful. We always stay here every time coming to Columbia ky to visit our kids at college. Thanks!

"Great Hotel with a Great Breakfast!"

5
07/08/2017

We love staying at Best Western Columbia when we go boating at Jamestown, Lake Cumberland! They always have parking for the truck and boat! The beds are comfortable and the rooms are clean! Brenda makes the best breakfasts to get the day started!

"Average, special thanks to Brenda"

4
06/08/2017

We arrived and the hotel was average. We were on the lower level in the back area. We immediately realized that our non smoking room was starting to smell like cigarette smoke when another guest went outside to smoke. We mentioned it to the front desk. They did offer to change our room, which we refused because we were tired.. so not their fault. The next several hours proved to be that that choice was a mistake. Apparently the guest who smoked felt like it was necessary to slam his door going in and out to smoke, which (no lie) was every 20 minutes.. Again, not the hotel's fault but just wanted to mention. The breakfast was great. Average food but always being refilled and "Brenda" immediately refilled anything the second it was empty. I mentioned that a guest had spilled some OJ and she was on it as quick as anything. Then when we left she asked if there was anything she could do for us (I did mention the slamming door issue to the front desk and she was kind enough to take off a few dollars). I asked Brenda for some water to go. We had been talking to the lady at the desk about the inconsiderate guest and I totally forgot about the water. Brenda literally chased me down to find me as we were leaving to give me my ice water. THAT is dedication and SHE is awesome!!!

"Great motel in a small town"

5
06/08/2017

We have stayed at the Best Western, Columbia KENTUCKY on two occasions and plan to stay here whenever we are in this area of KY. Each time the staff were pleasant, efficient, and helpful. The hotel is impeccably clean inside and out and the rooms are spacious and well-maintained. The breakfast is one of the best we've had in our stays at various hotels. We highly recommend this Best Western.

"Awesome service!!"

5
30/07/2017

The owner and his staff went above and beyond to accommodate my daughter, myself and my handicap grandson. I had booked with another motel in the city but on our arrival after a 12 1/2 hour drive and requesting a handicap room the other motel Sleep Inn tried to put us in a room in which the shower was enclosed by glass. My grandson would not have been able to transfer safely. Yet they continued to insist it was a handicap room. My daughter called the Best Western and not only did they accommodate us they adjusted our rate to beat Sleep Inn. I can not say enough about how wonderful the service at the Best Western was. Mant thanks to Dee and his staff!!

Dee D, General Manager at Best Western Columbia, responded to this review
Thank you so much for your feedback and look forward to serving you again like family.

"A family trip through Columbia"

5
29/07/2017

Very pleased with this hotel! Pros: Clean, modern decor rooms, very nice continental breakfast (good assortment), polite/courteous staff Cons: Outdoor access doors, dirty pool/nonfunctional jacuzzi Would absolutely stay here again. Extra thanks to Brenda for running a wonderful continental breakfast and keeping the area clean.

"Best Western Review"

5
29/07/2017

I stay there on a weekly basis.Rooms are very clean.Building is maintained very well.The staff I have met are kind & very helpful.Jenna at the front desk is friendly,helpful & always takes care of my reservations without problems.Jenna is also always quickly correcting or resolving any issues that there might be.Great place to stay.

"Pleasantly Surprised "

5
16/07/2017

Stayed here while in town for my son's soccer camp @ near by Lindsey Wilson College. We were surprised to find a welcoming front desk staff, nice clean rooms, great pool facility, and refreshing complimentary free breakfast display. My son and teammates are average (sometimes) loud teenagers. No complaints or telephone warnings for noise control. Highly recommend this hotel, if in the area. There is a Sonic Restaurant within walking distance, Pizza Hut, Taco Bell, and McDonalds are close by as well.

Dee D, Manager at Best Western Columbia, responded to this review
Thank you for your feedback. Look forward to serving again!

"Pleasantly surprised!"

5
14/07/2017

For a family that usually stays at 4+Star hotels, we were pleasantly surprised. This part of the country does not have the type of the hotels we are accustomed to staying. This exceeded our expectations for a motel in the middle of a small town in Kentucky! This a small quaint motel that has done a lot to keep it clean and remodeled. Small area to eat breakfast, but they did a great job making sure the customer is pleased with the food! Highly recommend if you are in this area!

Dee D, Manager at Best Western Columbia, responded to this review
Thank you so much for your kind words. We really appreciate your feedback and continuously look to grow. We look forward to seeing you again. Thank you!

"Good place to stay"

4
13/07/2017

Room was clean and well maintained. Friendly staff. The free breakfast was tasty and refreshed regularly. The biggest problem was that the key cards kept failing to work and we had to get them reprogrammed after two or three uses. Would stay there again.

Dee D, Manager at Best Western Columbia, responded to this review
Thank you for all your positive feedback. We look forward to seeing you again. Thank you, Dee

"Skip this place..."

1
07/07/2017

This is a very sorry excuse for a motel, in a town that is equally down on its luck (apparently). Our "non-smoking" room positively reeked of cigarette smoke--we ended up buying air fresheners at the drug store. There was a Jacuzzi tub, placed in the living space of the room (not in the bath area). For some reason this tub was fitted out with a kitchen sink faucet, resulting in fill time of over an hour. This place was just hideous. The room wasn't expensive, but it was just barely inhabitable...

"Great Staff"

4
04/07/2017

Staff, including Dee the manager, are always helpful and friendly, clean rooms, great hot breakfast with plenty of variety. Convenient location. We have stayed here many times over the past fifteen years and have never been disappointed.

"best place to stay"

5
23/06/2017

The hotel is one of the nicest and great friendly people. They were very helpful in helping us find what ever we needed. like a good place to eat or shop. The breakfast is one of the best we have had at a hotel. We will stay there every time we go to Columbia KY. Claudette

"Dirty Rooms - Hair Everywhere"

2
20/06/2017

Never again will I stay here. On a trip with my son as we visit Lindsey Wilson College. The room was dirty, shaved hair around the bathroom sink and later that night my son found blonde hair in the bed....The carpet had an order and needed a good vacuuming as well. The wrong definitely did not worth the money that I payed. I'm so disappointed with Best Western as I have stayed at nicer locations for less the money.

Dee D, General Manager at Best Western Columbia, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. I apologize for the hair you found in the room, we take pride in how are rooms look, please let us know next time you stay with us. Because we value your business, we would like to provide you with a 15% discount to use towards a future stay. When you're ready to use this discount, please contact me directly and I will personally assist you with your reservation. If I can be of assistance in the future, please don't hesitate to contact me at 941 661-0956. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Dee Daryanani Guest Services Best Western Columbia

"Just what we needed"

5
19/06/2017

While traveling through Kentucky on motorcycles, we stayed at this Best Western right off the Cumberland Parkway. No pool, but a comfortable room and great breakfast. We could park our bikes right by our room door. Staff was courteous and friendly. Jennie, our check in person was helpful to our needs. And Brenda attended to us for breakfast. In a few words: all was good.

"Thank you for the discount for Lindsey Wilson College Students and families!"

5
18/06/2017

Great customer service and budget friendly rates! Rooms were clean, no odd smells from the air system and more importantly NO BUGS! The complimentary breakfast was well prepared and tasty. Cannot offer opinions on the pool area because we were to busy to check it out. Thank you for an enjoyable visit!

"Nostalgia"

5
15/06/2017

Went to visit original property of grandparents & grave sites Pleasant people in towns visited & at hotel. Genuinely glad that you were there & interested in making your stay comfortable. Breakfast very good & better than expected

"Very accommodating "

5
13/06/2017

From the beginning Dee (the owner) was very helpful regarding our reservations through the duration of our 2 week stay. House keeping was prompt and friendly Brenda and Dennis took great care of us. At Breakfast Brenda always made sure we had the food we wanted to eat out as well as asked for our opinion on any possible improvements that could be made. This hotel was very enjoyable and we felt at home. If I ever need to stay at a hotel in Columbia, KY we'd definitely come back here.

"BW-Columbia"

5
11/06/2017

1st class as always with BW properties. The room was large with normal services . The location was good without road noises. Good eating was close. Local restaurants are not available in Columbia so eating is at quick-stops.

"One of the best"

5
07/06/2017

This hotel is one that is consistently clean, friendly and always has great internet and breakfast. I have to work out of town frequently and stay here every chance I get. It is probably one of the best hotels on my route and I always look forward to being taken care of with no issues or problems. The internet is fast, the rooms are perfect temperature and very clean. The food is amazing and the staff is really helpful and friendly. You cannot go wrong staying at this excellent hotel.

Dee D, General Manager at Best Western Columbia, responded to this review
Thank you so much for your positive feedback and always are looking to improve so please let us know how we can be more hospitable on your next stay with us!

"Great hotel for a small town."

5
04/06/2017

We stayed here 1 night on our way to Mammoth Cave. It is a nice hotel for a small town. The only complaint I have is that the town does not offer much in dining experiences although the breakfast at the hotel was excellent.

"nice hotel"

4
01/06/2017

stayed here for 1 night. front desk was helpful. booked at aaa rate. lobby was ok. rooms have outside doors which i like less than indoor corridors. a:c worked, bed was comfortable, bathroom was clean, shower was tricky to start but once we figured it out the shower head was very nice. microwave and refrige in room both worked. used them. would recommend.

"Amazing service"

5
20/05/2017

Everything from the beginning to the end was spectacular! Brenda is great at her job & very personable. She was a great help. Our room was fresh & clean. Anything and everything we needed was readily available, including directions to the best places to eat!

"Great Place"

5
20/05/2017

Good hotel and good price. We stay here often and enjoy it each time. The staff is friendly and helpful, good breakfast and quiet rooms. The sheets are soft and the remodeled rooms are fantastic. Would suggest they need to buy new shower heads but other than that we could find nothing to complain about. They recommended a local Mexican restaurant that was good. Don't hesitate to stay here.

"Clean rooms, friendly staff, great breakfast"

5
18/05/2017

We stay frequently at the Best Western Columbia. The rooms are always clean and well-provisioned. The staff is helpful and friendly. Brenda did a remarkable job fixing breakfast and cleaning our room. The included breakfast had a good selection of hot and cold items. The rooms have been recently renovated and each room has a microwave oven, fridge, and flat-screen TV with cable. The hotel has WIFI internet although we use our own MIFI when we travel. We've always had a good experience at this hotel.

"A very nice hotel!"

4
17/05/2017

A very nice hotel with clear rooms, comfortable beds, a warm and welcoming staff and very good breakfast! Great location right off the interstate and very close to Lindsey Wilson College. The staff was friendly and helpful. We would highly recommend!

"Excellant place to say"

5
11/05/2017

I will always stay at the Best Western. The facilities were exceptional and the staff was AMAZING. Brenda made sure the breakfast was great and our room kept clean. Anything I needed help with - they were there to save the day. The manager Dee even made sure our room was warm by the time we got our things from the truck! It had gotten chilly in Columbia and we are from a state that is usually hot so we were not use to the cold! I will recommend this hotel to anyone!

"Super staff!"

4
02/05/2017

Easy outside entrance which most people don't seem to appreciate anymore. The hotel staff is beyond first rate! If you need something, they will go above and beyond to try to help you! Everyone here is truly interested in making your stay the best it can be! If you like a real honest to goodness good breakfast, they have one of the best hot breakfasts you will find anywhere.

"BEST HOTEL IN THE AREA"

5
29/04/2017

I travel a lot for business and I've stay in quite a few Best Westerns. This location is the top 5 best hotel I've stayed in. The boss, Mr. Dee makes you feel like his biggest concern is the customer's well being. That's a big plus when one else is staying long term. The free breakfast almost feels like I should be paying. Brenda is the cook there and she makes some delicious potatoes. I've never seen anything look old or empty. The housekeeping does not bother me when my 'Do Not Disturb' sign is up. Dennis cleaned my room and showed attention to detail and well as swiftness. I really enjoy staying and would pick Best Western over Sleep Inn everytime. Thanks guys!

"Friendly staff and good size clean room."

5
28/04/2017

Pet friendly. Our room was on 1st floor with an outside door and very easy to walk the dog. The room was very comfortable. Two nice chairs to sit and watch tv and read. Did not have to sit on bed..... The staff was very helpful. I did mention a couple of things that would inprove the stay. Thermostat and high rise toliet. I think all rooms should have those two items. Breakfast was very good with a good selection. Brenda did a great job. Dee was very helpful on arrival and check out.

"Very Good Stay"

4
27/04/2017

Attended for an annual conference. I try to stay at this hotel each time. I find it very clean and pleasant. It has a friendly staff, breakfast and is a good value. It is close to my event and makes for an easy commute.

"Lindsey Wilson"

5
13/04/2017

I Stayed at the BW for a softball game at Lindsey Wilson. It was a wonderful environment and I even brought my two pups. The room was perfect for them and neat. The only issue I had was the knob in the shower broke while I was in there and water started spraying everywhere. But the maintence people were quick to respond and turn it off and gave me another room. They were so nice and friendly.

"Review"

5
22/11/2016

I found the hotel to be nice and clean.The rooms were clean also,nice breakfast.Jenna is fantastic,knowladgable and helpful.All the staff I've met are kind and professional.I stay weekly for business and they always have a room ready and quick to check me in.

"This is a very clean and well managed hotel"

5
21/11/2016

It stated that they had a full breakfast and I was skeptical but the breakfast that Brenda cooked was very good and had everything I was total surprised. The staff at check out Jenna was polite and very helpful the entire staff was dedicated to make your stay a pleasant one and they did

"Excellent"

5
21/11/2016

Our room was spotlessly clean with plenty of space, refrigerator, microwave, desk with office chair and a comfy easy chair with ottoman. The beds were comfortable and linens first quality. Breakfast included bacon, eggs, gravy, yogurt, cereal, juices, and was hot and tasty. Front desk employees were friendly and helpful. We will definitely stay here in the future.

"Clean recently renovated, friendly helpful staff"

5
10/11/2016

I'm in hotels at least three days a week and the Columbia Best Western is a regular stop. Same room quality and cleanliness as a Hampton or better. Brenda, Annie and the Manager Dee are always friendly and helpful and the breakfast is outstanding.

"Best Breakfast around!!"

5
08/11/2016

Very clean and the staff is always very nice. They have the best breakfast and we travel several time a month, so when we are in the area we always stay here. Jacob does a great job with setting breakfast!!

"Excellent for an overnight stay"

5
07/11/2016

I stayed overnight as part of a large group. The hotel is very clean, the staff very helpful and the Sunday morning breakfast was the best of any hotel I have stayed (thanks Brenda). The hotel is managed very well.

"Recent stay in Columbia, Ky"

5
03/11/2016

I am a business traveler who uses hotels about 100 nights a year. I recently stayed at the Best Western in Columbia, Ky. The hotel has made many renovations since my last stay in 2014. I was impressed with the upgrades but more impressed with the accommodating approach of the hotel staff. The gentlemen that set up the breakfast each morning , Jacob, did an excellent job. The front desk attendant, Annie, was very helpful in getting me into the Best Western rewards program. The breakfast was the best that I have had in any hotel. Thanks to the cook, Brenda. Lastly, I appreciate the hotel manager, Dee, understanding the needs of a business traveler. I would recommend this hotel to any business traveler.

"Very Good stay and location!"

4
26/10/2016

This hotel provides a good clean night stay in a great location. It is a good hotel for a family vacation or over night stay. My family and I always stay here while visiting Lindsey Wilson College or attending the college football game.

"the free breakfast"

5
20/10/2016

Brenda made the full hot breakfast. It was excellent. The potatoes were very tasty and biscuits and gravy were some of the best we ever had. She went out of her way to be very friendly and made sure she kept the breakfast bar filled with food a-plenty. There was a variety of fruit and yogurt as well along with many more items.

"Great experience"

5
09/10/2016

We stayed in this hotel while staying in Columbia for a baseball tournament. The Staff was excellent and the hotel was a good value. It was really close to the college and all the eating places. We would definitely stay here again!

"2 weekends in a row"

5
01/10/2016

We have stayed here 2 weekends in a row in 2 different rooms and it was nice both times. The room and the bathroom was nice and clean. It looked liked they had done some remodeling. It's located to 3 different fastfood places, one is within walking distance.

"Family Reunion"

5
22/09/2016

We enjoyed our stay here. We were a family of 12. Our rooms were very clean and stocked with everything we needed. We have looked for somewhere to stay for a few years. Our family reunion is in September every year. We rented 4 rooms this year, next year there will be more of the family staying here.

"Last minute eoom"

5
19/09/2016

We called about midnight asking if there was a room left. They had 1 room and were very friendly. We have a daughter in college at Lindsey Wilson and need somewhere to stay. It is pet friendly and they have breakfast! Next time I will book with them!!

"Excellent service and..."

5
15/09/2016

Excellent service and a great place to sleep. The staff at Best Western really do value their customers as they go out of their way to ensure that everything is in place. I have been staying at this hotel for years (over nine years), and it has changed managers/owners and I must say that it has taken a turn for the better. The decor in the lobby is beautiful; the furniture and decor in the rooms have improved the look and feel of the rooms. It makes me feel as if I am at home. The complementary breakfast is very good. I can count on the staff to provide me with an instant receipt for my work for reimbursement when needed. The staff is accommodating in order to make my stay well worth my time.

"Recommend Highly"

5
15/09/2016

I have never felt more at home or better satisfied by the staff and service, rooms always clean and everything is a property for the staff. Breakfast is always quick and easy. Rooms are clean and the friendly staff is why we will always stay at the Best Western.

"37th Wedding Anniversary"

5
07/09/2016

We are at Best Western celebrating our 37th Wedding Anniversary. We stayed here 2 years ago for a family reunion....we love our stay here and the breakfast is awesome, bacon, eggs, waffles, biscuits, sausage gravy, fried potatoes, coffee,juice, fruit, etc........thank you Brenda !!!

"Here to work inside a company for a company. Been here a month"

4
30/08/2016

I'm enjoying my stay here as we speak. Dee the manager is always nice and friendly. Thanks to Annie and Brenda who pretty much take care of me while I stay. Great accommodations and friendly people and atmosphere. What more could you ask for except for the great breakfast every day. look forward to getting off work in the morning and having breakfast for dinner. 'Nice place, nice people. Thanks!!!

"Very nice motel in a great location"

4
29/08/2016

Quiet and clean rooms with a great breakfast buffet. I would definitely recommend this motel to anyone passing through the Columbia Ky area. Great access to shopping and eating establishments. Very friendly and accommodating staff onsite. Tim R

"Excellent work trip"

5
29/08/2016

Excellent stay. I enjoyed every aspect of Best Western. The rooms are updated, new chair, new look, very comfortable and pleasing. Upgraded the breakfast and I was impressed. Food was very good and plentifull. Many things to choose from. Cudos to Best Western in Columbia KY.

"Great Place to Stay"

5
29/08/2016

All of the staff were very nice and the rooms were very clean and updated. Had a small problem with the TV remote but the guy at the front desk came to my room and fixed it immediately. Very good customer service.

"Better than I expected"

4
26/08/2016

We were traveling with a team, so had several rooms and I was pleasantly surprised, as I like to travel and stay at various places. The rooms were comfortable and the beds were roomy and provided a great night's rest. The rooms were clean and I appreciated the clean, fluffy towels. The minor details could be attended to, like the floorboards being dusted and wiped clean in the bathroom, but overall I was satisfied with this room. It was MUCH cleaner and more comfortable than a hotel we stayed in while in Nashville. Thank you for accommodating so many of us at breakfast time as well, since there were 2 other teams in town for games as well.

"great services and very hospitality staff"

5
17/08/2016

BRENDA and ANNIE they are great staff and always clean our room, its a nice hotel to stay when you come to this town,my wife she love the swimming pool, we also love the breakfast everyday fresh and alot of choices. very excellent services!!!!good staff,and we glad to come back someday here.

"Family reunion"

5
15/08/2016

Not a big selection of hotels BUT Best Western Columbia was clean & very safe! I would recommend this hotel to anyone who would be visiting Columbia KY. I was there for a family reunion and staff was very professional and nice.

"Excellent Stay At This Hotel"

5
15/08/2016

I stayed at this hotel for 3 days as a weekend get away trip with some family and friends. We rented a house boat on Lake Cumberland, It would have been cheaper to stay in the area, but the hotels in that area are not as clean as the Best Western in Columbia. Its only about a 25 minute drive to where we needed to go everyday so that wasn't bad at all.. The hotel offers clean comfortable rooms with a free full breakfast served every morning. They have a wide variety of options.. Both hot and cold items. All staff were friendly and courteous to us everyday we were there. For the three day stay every morning we were greeted by Miss Annie ( One of the Managers on the property ) and Miss Brenda ( Staff Housekeeping Supervisor ) For breakfast..Both Ladies are FANTASTIC!! They took great care of us. I have a large family and they can be a bit overwhelming at times, but the ladies handled our large crowd like champs!! If you ever visit this hotel you will not be disappointed. And you must meet Annie and Brenda while you are there. They are friendly, helpful, courteous, and a delight to meet. Our rooms were very clean and quiet. We loved our rooms upstairs at this property. The Ladies suggested that they are much more quiet rather than being on the first floor. They were right. My Family and I will be returning to this property next year around the same time. Cant wait to come back for another enjoyable stay and weekend getaway on the Lake! This property also has a swimming pool on site, however we were gone everyday so we did not get an opportunity to enjoy this amenity.

"bw columbia ky"

4
14/08/2016

The bed was comfortable but smoke smell in the room. Décor is getting out of date. Good pillows. Tub was only partially functional. Good for if you are staying for business with the university. There were lots of flies in the lobby. Other guests were noisy and hung in the parking lot a lot. Breakfast is prepackaged/processed food. Ok though.

"One hotel town"

1
13/08/2016

While the town of quaint and inviting it needs more hotel options. The room doors are in the outside which is a negative and the beds are old and creaky. The rooms needs upgrading and security is in need of improvement. It would improve the hotel if they did just a bit more.

"the best hotel ever 5+ more dots needed"

5
11/08/2016

Miss Brenda and Miss Annie made my stay the best western in Columbia one of the easiest most enjoyable ever !??????!! The rooms are extremely clean and the made fresh everyday breakfast is to die for. I stayed for about 3 weeks while working and I messed up my hotel room good every night when I got back every afternoon it was spotless and smelled very fresh. This hotel is worth a stay for at least a night even if you already live In columbia its a nice quiet place to relax after work or just get away from the kids and relax by the sparkling clean pool.

"Yearly HWY 127 Longest Yard Sale"

4
07/08/2016

This is about 14 miles West of HWY 127 on the Cumberland Road, exit 49 - Easy access off an on. Old type motel, in that the rooms face out to the parking lot, however very clean and somewhat modernized with refrigerator, microwave and flat screen TV. Tub/Shower/Toilet within it's own room, and sink/mirror is separated, thus one person can be in the restroom, while the other can be washing up/brushing teeth, etc., without having to wait on the other person to get out - Although I mark the Hotel Staff with a Four, this was due to the excellent check-in, however the two days we were there, in the evening or the last day during the morning the front staff had to be "buzzed" more than a few times as other were trying to check-out. We witnessed this while trying to eat breakfast in the lobby as the sitting area for the breakfast is limited, though the food was plentiful and good and keep well supplied except the coffee - A number of people came in to get coffee, however didn't stay for breakfast, so it disappeared fairly fast. The outside areas were well kept as well, and recommend getting a room on the first floor on the lobby side.

"Bassmaster's College Championship 2016"

5
31/07/2016

We attended our son's fishing tournament and this hotel provided excellent accommodations. The staff was professional and helpful. The breakfast bar plentiful. The location was an easy ride to Green River Lake. Though we did not bring our dog they are pet friendly too. Other fishing teams stayed in this hotel as well. We would stay here again if we are in the area.

"Great hospitality."

5
27/07/2016

Just checked in and very impressed with the condition of the hotel. Completely remodeled and clean. Robert was so welcoming. He gave us the names of some great places to eat. We picked this place because our original destination was booked. We will make this our primary place to stay in the future.

"Best Western Hotel in Columbia, Kentucky"

5
26/07/2016

I prefer Best Western hotels when I travel and this facility in Kentucky was excellent. This facility is in an area close to Lexington and the Kentucky Horse Park and is in the heart of Kentucky horse farms. I can always find a Best Western near most sites of interest.

"mini vacation"

5
25/07/2016

We stayed July 21-July 24, 2016 and would like ever one to know how pleased we were with our room, the friendly service and the overall stay. The housekeeper, Brenda, was fantastic, the manager, Dee, was a super guy and was very attentive to our needs. Breakfast was awesome, the pool was clean, and furniture was updated. I recommend this hotel to anyone. Thanks for making our stay pleasurable. If I am ever back near Columbia this is where I will stay.

"Awesome Place To Stay"

5
19/07/2016

You won't find a better place to stay anywhere!!! Great rooms, newly redecorated. Awesome hot breakfast in the morning to get your day started. Super location,located near a lot of restaurants with in walking distance. They have the friendliest staff around to help you with anything you need.

"Overnight Stay"

4
12/07/2016

Stayed one night on a business trip. Front desk manager was very nice and helpful. The property is clean and well maintained. The room was clean and comfortable as well. I was very impressed with this BW property.

"Great Location and Great Beds"

4
12/07/2016

Stayed at this hotel during a weekend trip to Kentucky for a birthday party. I stayed at this hotel many years ago and hoped it was updated and nice like it was when it was new. And, it was! The room was modern and the beds very comfortable when the four pillow selection to make it easy to fall to sleep. The pool was not heated so it was very cold and really needed to be cleaned. But, since we were the first people to use it in the morning we just cleaned it ourselves which was a learning experience for my grandson. The carpet in the room needed to be cleaned but it was not totally gross. The location of the hotel is great - right off the expressway. There are a lot of fast food restaurants close and a CVS. And, there is a Speedway Gas Station if you need snacks during the night after the Sonic is closed. The staff is very helpful and friendly. I would recommend this motel.....

"Family Trip"

5
07/07/2016

We took our two grandsons ages 4 and 5 on a brief weekend vacation for family reunion. This was first stay at this Best Western and we were really impressed by staff and how helpful they were. My grandson lost his stuffed animal and they were very helpful in looking for it. The rooms were very clean and the breakfast items were all very good and enough variety for even a very picky 5 year old to have a good breakfast. I would stay here again.

"A wonderful place to stay!"

5
28/06/2016

I found the facility to be clean and comfortable with staff friendly and helpful. Brenda oversees a very nice continental breakfast! I was amazed and impressed to see a sign posted that gluten and dairy-free options were available upon request when I went for breakfast. It was a very nice stay!

"Clean rooms, friendly staff, reasonable rates"

4
26/06/2016

What can you say about a Best Western stay? It's fairly cheap. The rooms are very standard. This Best Western was kept quite clean. I had a smoking room, at my request, so it smelled like smoke, but that is to be expected. My AC had a condensation issue and management came right away to look into it. They offered to move me or bring in a fan to dry out the carpet. I chose the fan. Management and housekeeping were extremely prompt and friendly. Breakfast fare was as expected. A little strange in the way it was set up (spent a lot of time looking for things like coffee and silverware). All in all, a pleasant business stay.

"Excellent visit"

5
25/06/2016

Convenient location, clean rooms, nice pool, excellent customer service. Hot breakfast served daily was tasty and fresh. Within walking distance of shopping, convenience stores and several fast-food establishments. We will visit this Best Western again when in the area.

"Dirty Ice Cube Trays/Renovations"

2
21/06/2016

When I booked this room, I was not notified that renovations were ongoing (which is the norm with the larger, nicer chains of hotels). Unfortunately, renovations included drilling and hammering in the room adjacent to mine, and there were boxes, large pieces of equipment, and assorted crap littered around the hall. Also...my ice cube tray had cola-colored frozen stuff in a couple of the ice compartments. GROSS

"Great Stay at Best Western"

5
19/06/2016

The staff were very pleasant at check-in and check-out. (I can't speak to how well they handle problems, because we did not have any!) The beds were comfortable and we slept well. Very professionally run--good experience!

"Great hotel!! Great Staff!!!"

4
15/06/2016

This was a very nice, family friendly hotel It was very clean and the staff was Awesome! Jenna at the front desk was very friendly and helpful. The breakfast was better than most expensive hotels. If we come back to Columbia, this is where we will stay!

"Wonderful Stay With GREAT People"

5
06/06/2016

I thoroughly enjoyed my stay here! It was a good experience as I have never stayed in this hotel before. My room was very clean and beds were very soft and comfortable. For Breakfast the selection was fabulous.. Everything from eggs, bacon, gravy and biscuits to cereal, bagels and waffles. It was a very enjoyable breakfast. All the restaurants in town are walking distance and their are some excellent little shopping places on the square if you have some time to kill while In the area. If I am ever in the are again I will be back to this nice little hotel I Columbia. I would like to recognize my housekeeper during my stay, Mrs. Cathy, and the young lady that checked me in, Mrs. Annie ( Super Woman ) - She was fabulous during check in and even though it was late and she had been there all day she greeted me with the brightest smile. I enjoyed talking to her during my stay. Hope to return to this Best Western in the near future.

"Nice comfortable hotel"

4
06/06/2016

When traveling to small towns, there are not very many hotel options. This hotel is nice, clean and the staff are very courteous. Our room had two queen beds, which were very comfortable. Nice linens. I would like to have had a better quality of toiletries. This is the only complaint I have with the property.

"great"

5
06/06/2016

very friendly staff. Room was a little out dated, but very nice. would recommend to my friends. Very accommodating when the room we rented was not ready yet, but Staff was nice and gave us a better room for the same price.

"Clean and Convenient"

4
03/06/2016

Perfect location while visiting Lindsey Wilson College! This is a very clean, comfortable hotel. It has recently been updated so the furnishings are nice and new. The beds are pretty comfortable, minus the pillows, they are small and a bit too fluffy. The staff is very friendly and helpful. Good location.

"Very good value"

4
26/05/2016

The hotel appeared to be recently renovated. The room was comfortable, clean and pleasant. The staff were friendly and informational. The breakfast was second to none in so far as hotel breakfast is concerned. I strongly recommend this hotel

"Outstanding Service"

5
25/05/2016

Service is exemplary, especially noted are Annie and Brenda. Also, all other employees are friendly and helpful. Our room is immaculate and everything works well. Updates to rooms will make the rooms even more aesthetically pleasing. Breakfast room is clean and there is fine variety of both hot and cold foods. This a well run property from the top down.

"Great staff and decent motel"

3
19/05/2016

The staff was very friendly and accommodative. The room was clean but had a slight odor. The carpet & linens showed some wear, but it there was no issue with cleanliness.Location is very convenient to Lindsey Wilson Sports Complex. Several fast food restaurants are within walking distance, including a Sonic, Pizza Hut, KFC, and Taco Bell.

"OK Stay"

3
15/05/2016

My wife and I only stayed one night, just used for sleep over after picking up son from LWCollege. It was a little noise all night, loose toilet seat and mattress needs to be replaced. Over all I would stay again.

"Can't go wrong here"

5
01/05/2016

Great property, we have used this property many times over the past several years and are never disappointed. The entire property is super clean and everyone is friendly. Best breakfast in the area... You will not be disappointed staying here.

"good stay"

5
01/05/2016

No problems, clean rooms, good breakfast, and fast internet. No external noises for other guests or outside. It was a hot breakfast with bacon, eggs, and the usual sides. Very near the college. The staff was very accommodating.

"thing i didnt like this time about the hotel and jenna"

3
26/04/2016

I normally stay at this hotel. due to the fact my parents are deceased and buried about 14 miles away in russell springs. we feel columbia is a close point to russell springs. so we stay at best western. well normally i get annie burton a wonderful friendly front desk host. this time. i booked the room and I had never been told of a deposit that had to be made if you pay cash its 100.00. when i left indiana to go to this motel i removed my cash from my bank. and when i reached the hotel. JENNA THE FRONT DESK CLERK WAS BUZY with her manager. she was not the friendly person she normally is. she kept watching her manager in the back ground making me feel very uneasy. she was a little rude when she said 100.00 deposit for the jacuzzi room. i said i have cash and i do not have money in my debit acct. she said sorry. i felt like a fool. or betw a rock and very hard place. i had never been told this policy she let me get by with a $20.00 deposit. the room was gorgous loved the jacuzzi. but very very expensive. 114 dollars a night outragous. or more. then yesterday as i was leaving i went to check out. and Jenna back again was buzy cooking. she never bothered to check me out she said oh excuse me iam cooking. and continured on as i stood there at the front desk like a dunce. my husband was waiting and we had to go home we had to work at home. so. i felt very let down on this trip before it has been a pleasure. except. the last trip 2 months ago ants. in room 121 heavily ant infested. i called back and explained to please use raid or something./ when they get the SLEEP INN HOTEL BUILT NEXT TO WALMART WE PROBABLY WILL STAY THERE INSTEAD.

Dee_BWCI, Guest Relations Manager at BEST WESTERN Columbia, responded to this review
Dear Guest, Thank you for posting your recent experience when you stayed with us. We appreciate your taking the time to give us valuable feedback. We are delighted that you have had excellent experience during your previous stays with us. We are happy to hear the good things that our guests have to stay about the great service they have received from our staff. We noticed that you were not completely satisfied with your stay this time round. We are disappointed that we did not exceed your expectations and apologize for the inconvenience it caused you. As with many hotels we have a standard practice of taking a deposit at the time of check-in. The deposit is refunded on checking out if there are no additional charges to which it is applied. If the deposit is not paid through a debit- or credit-card we accept cash instead. We apologize that you were not aware of the amount of cash deposit and therefore were not prepared for it ahead of time. We understand that you were surprised and inconvenienced because of this. It has been our privilege having you stay with us. We assure you that you can expect to receive the same great service from all of here at Best Western Columbia when you visit the next time.

"Great little motel in a small town"

4
25/04/2016

There are not many options for an overnight stay in Columbia, KY, but I think that must have encouraged this Best Western to be the best they could be rather than just rest on being practically the only game in town. This is our third stay. We noticed some physical improvements since our last stay. The quality seems to be consistent or better. The staff are warm, welcoming, and helpful -- even when you check in at midnight! The motel stays frequently full, so I recommend reservations.

"Ok Hotel, Not much to choose from in Columbia"

3
18/04/2016

This hotel is clean, but seems to be beginning to show some age. I feel they take advantage of the fact that they are the only known hotel chain in the town because rates seem to be going up every year even tho I don't see improvements happening at the hotel. It's fine, but I feel a little pricey.

"Columbia, KY"

3
12/04/2016

The hotel is the only one in Columbia, KY. It's not that bad, I have stayed at better hotels, but I have also stayed at much worse. It was very convenient for our needs. There are several places to eat nearby.

"Best Western Columbia "

4
11/04/2016

Very clean and hotel staff we're very friendly. The ONLY complaint would be the breakfast. It was OK. COFFEE was good but food choices weren't. The location is perfect. Right off the columbian parkway. Towels were very clean. The TV had all the channels including all of HBO channels.

"Great place for the price!"

5
11/04/2016

This hotel is convenient to all the local activities. Easily accessible from Cumberland Parkway. Very friendly & helpful staff, always go above & beyond to help or answer any questions. Internet service is fast and reliable.

"Good Place To Stay in Columbia KY"

4
03/04/2016

Although it's the only place to stay in Columbia KY it's a nice friendly place to stay and breakfast is good. Beds could be a little softer but some like hard beds. Showers and room seem clean but could use another smelly in rooms.

"On the road."

5
28/03/2016

Very nice place to stay and is in a small community. It is very safe to stay there, KY State Police next door! Everyone was nice, the rooms are very clean, the breakfast was excellent. I slept very good on the bed and usually takes me a day or two to get used to a bed but not here, sound asleep on day one. I would recommend this to anyone.

"Always a good choice"

5
18/03/2016

Best Western Columbia is a good choice when staying in the area. Their breakfast has hot and cold choices, the rooms are clean and comfortable and the staff is friendly. It's not a super fancy place, very relaxed and we always feel welcome.

"World Class Motel"

5
13/03/2016

We stayed at this facility in March 2016 while attending the WGI Mid South Percussion Finals in Bowling Green. It's the only hotel/motel in town, but they run the place as if there were 10 other options down the road. This is the cleanest and most updated 20th century facility we have ever stayed at. The room was clean and spacious, the bed was comfortable, the shower was hot, the TV and cable service (and WIFI) were top notch, the HVAC system was quiet and effective, and the front desk personnel provided Disney-style service. The continental breakfast deserves special mention. Lots of options for all ages, fresh and hot choices, including a waffle maker. This $95 room (with amenities and continental breakfast) was better than some $200 plus rooms we have stayed in over the years. Bravo, Best Western Kentucky! We will be back!

"Great hotel for the price!"

5
07/03/2016

This hotel is conveniently located for any activity on town and awesome for college activities. Extremely friendly and helpful front desk staff. Breakfast is always a good choice and hot. Hotel is starting to look like it needs some updating, beds are becoming a bit squeaky.

"Nope"

2
07/03/2016

Only hotel in the area and bad weather or would have left and found another hotel. Bathroom was tiny and the vent was very loud. The shower was loud and didn't work properly. The heater didn't work roperly, it was either to hot ot to cold. The shower leaked water clear out and onto the carpet. Ice machine was broke, so if you wanted ice you had to go to lobby, where you couldn't find anyone, even to checkout. Good luck.

"Only Hotel"

3
28/02/2016

There is no other hotel in Columbia KY so we stay there and people that work there are very nice but they need to spruce up the rooms and the smell. Beds are hard but rooms clean. TV and internet are very good. Noise not to bad. Breakfast needs some fresh fruit and fresh pastries.

"annie B. front desk and jenna, brenda. outstanding front desk personnel"

5
27/02/2016

wonderful trip annie b. is the best and Jenna and brenda the best personell staff so wonderful and helpful. i booked this room thru a travel agency they double booked me by mistake.. annie helped me get the right phone number to cancel and get a refund on 1 of the rooms. she also was so precious and gave me a downstairs king room non smoking. we walked into the room and fell in love. room 121# a huge king size room clean to perfection smelled so nice and fresh with a microwave and fridge. nice wifi. the room was overly big and very comfortable with a coffee maker a hair dryer a ironing board and iron. 30 min. from russell springs ky our desination. love this motel for our first time at this motel. iam from the area but live in the state of indiana. i had never stayed here before and i give it no ! cudos.... for the staff, the front desk staff and breakfast and cleanliness and fresh room

"Loud and uncomfortable"

2
25/02/2016

We visited the Columbia area recently. Choices of hotels in this area are slim. We ended up at the Best Western. The room was poor. Bedding outdated and smelly. The walls were paper thin and you could hear the people next door and their entire conversations. The toilet was so low to the ground it was hard to use. The bathroom area was outdated and small. The eating/breakfast area was a joke because only about 6 people could sit in there and there wasn't much to choose from. We had to leave and visit the McDonald's close by to get breakfast because the line for food and the seating was so poor.

Dee_BWCI, Guest Relations Manager at BEST WESTERN Columbia, responded to this review
Dear Guest, Thank you for reviewing our hotel. We appreciate your taking the time to tell us about your recent stay with us and for giving us valuable feedback. The exterior and interior of our hotel is solid concrete block construction. Guests often compliment us for our rooms for being quieter than most wood-frame and drywall structures which allow sound to travel between rooms. Although our hotel is not new we have recently updated the lobby and breakfast areas to meet new design standards. Also, new case goods have been ordered to modernize and refresh all the guestrooms within the next few months. The hotel management and staff take pride in providing guests with excellent service and rooms which are cleaned to high standards. Therefore, we are disappointed to know that your stay with us was not to your satisfaction. We will review the input you provided to look at further improvements to amenities and services offered. We hope you will consider staying with us again when you visit Columbia next time. Please feel free to call the undersigned anytime to discuss your recent experience or simply ahead of your next visit to plan your stay. Sincerely, Dee Daryanani Manager, Best Western Columbia Inn

"Outstanding Front Desk Personnel"

5
22/02/2016

This is an older hotel that has been refurbished with excellent craftsmanship, Rooms are sparkling clean and contain all newer amenities (fridge, coffee, TV, etc.) The reason I am writing this is due to the people at the registration desk - in particular, Jenna. She made sure I got the room I wanted and gave me extra assistance with wifi connections. It is so nice to be greeted when entering this hotel. I'll stay here again.

"Great stay at this Best Western facility "

5
19/02/2016

I stayed at Best Western a few weeks ago, but, I haven't had the time to get my review on here until now. But, for starters, let me compliment the breakfast bar. This hotel had everything from eggs to bacon to biscuits and gravy, to oatmeal and muffins. I stayed in a non smoking 2 double queen room, the mattress and pillows were very comfortable. Room spelled of cleaner, which is always a good thing. Sheets were clean and blankets were clean. I could not find my thing wrong with my room whatsoever, and believe me, when I stay in a hotel I check my room thoroughly. This room was spotless. All staff I met were very friendly and courteous. The lady I spoke to the most was miss Annie, she recommended a good place to have lunch and dinner, she recommended a antique mall in the next county over, and she printed me out a map of the area. She was a very pleasant young lady. I thoroughly enjoyed my stay here at this hotel. It's a small hotel In an even smaller town, but you can't beat the value for the price. Thanks for the great stay Best Western. I will definitely be back to stay again. P.S. Columbia is a dry town, so if you like to have a cold drink you need to bring your own beer.

"comfortable, great location, convenient"

5
17/02/2016

Very clean, safe environment. Handicap bathroom was great...truly accessible with a shower stool in the tub. Breakfast was good. Convenient to the highway. Good restaurants nearby. Will definitely go back!

"Great place to stay!"

5
14/02/2016

The room was very comfortable and nicely appointed..... I found the staff the be very friendly as well as professional! The hot breakfast was better than most...the ice machine was located outside and out of service due to the cold weather. However, ice was available at the front desk...I highly recommend staying at this motel!

"Best Western Columbia, KY"

4
09/02/2016

We were in town for the state wrestling tournament my husband was coaching at. Check in and out was extremely quick and easy with very helpful staff. I was very pleased with the cleanliness and size of the king room that we stayed in. The internet service was great which made getting some other work done very easy. I do wish that there was an indoor pool or spa, as it was cold outside and the only pool was outdoors. However, overall I was very pleased with our stay and I would highly recommend this hotel to others.

"Good place to stay"

5
05/02/2016

Very quiet just off the parkway, They were training a new check in person and seems as he was learning very quickly, did a good job for me. The owner/manager seems to take pride in the hotel. Not very many places to choose from in this area, they take care of the property as if they have competitors and that's a good thing, they don't have to but do. I will stay there again

"Great Motel - These Words Have Never Been Said by Me!"

5
02/02/2016

We stayed there for a sports tournament at Lindsey Wilson college down the road - when I pulled up I was put off because "I don't stay at Motel's", the place was clean and the staff was friendly even thought the lobby is small - Brenda did an amazing job greeting the crowd in the morning (40 of us were there with our team) and she cleaned an stocked that food like each of us were her only worry. Highly recommend this hotel and would stay there again. Word of caution - it's a dry county, so BYOB. Lots of fast food options around and a few local places. Not a big town, but really friendly.

"Kudos To Annie :)"

5
30/01/2016

I had never stayed at this small town hotel before until the other night. I had been traveling to the area for business. This hotel is the only joint in town. Not a fancy hotel and nothing big, but it has been well maintained and taken care of from what I could tell. The Young Lady ( Annie ) at the desk had no problem getting me checked in early. She promptly answered all of my questions about the area and suggested a nice little restaurant to eat lunch. She had a remarkable smile that I will never forget. My room was a standard king room. Nothing special but it offered everything that I needed for the night. Room was very clean and the room smelled very nice. It did not have a funky odor like a lot of older hotels do. I made it down for breakfast before check out the next morning and Annie was running the breakfast bar and the desk by herself. I guess you have to be a jack of all trades to work at this hotel. She seemed to be a very busy young lady. Breakfast was very good to my surprise. Biscuits, eggs, bacon and gravy were all served. Everything was very good. I have no issues at all with my staff. I slept comfortably and the room was very quiet. I will be back to this hotel if in the area again.

"Good hotel for the price"

4
18/01/2016

Hotel is very reasonable, staff is friendly and helpful, beds are extremely comfortable, breakfast buffet is good with plenty of choices, quiet rooms with fridge, awesome hot showers, convenient to town activities and Cumberland Parkway.

"Business Trip"

5
14/01/2016

Our room was very clean and comfortable, the heater was not working properly, the staff offered to give us another room and offered to move for us. We decided to stay in our room and the staff brought us some extra blankets, and a key to the other room if we decided to change. They turned to heat on in the other room just in case we did change, there only request was to let them know if we did change. Brenda was taking care of the breakfast bar, she offered her assitance if we needed anything. the area was very clean and the food was very good.

"Friendly people"

5
11/01/2016

Enjoyed the stay, very friendly people, Quiet place. They had the standard hotel breakfast. The cereal dispenser containing fruit loops was not. They were generic brand. Also, I'm not a fan of sausage gravy, like plain gravy better. I will stay there again.

"Overpriced"

3
09/12/2015

I spend 125 nights a year in hotels and this is the worst Price to Value room I have ever stayed at. The staff acted like they were doing me a favor in providing a small overpriced room with no microwave. Room was clean and TV and Wi-Fi were excellent.

Dee_BWCI, Guest Relations Manager at BEST WESTERN Columbia, responded to this review
Dear Charles Clements, Thank you for taking the time to post a review about your recent experience. Your feedback is valuable to us. Your comment on the cleanliness of room, excellent TV and WiFi service is appreciated. We are delighted that your experience on these services was good. We apologize that you did not find a microwave in your room. At this time microwave is a standard amenity in King rooms but if a guest would like to have one it is provided to the room at no additional charge. Every guest is important to us and it was our privilege to have you stay with us when you visited Columbia. We continually strive to offer superior guest satisfaction at competitive room rates. However, due to overheads we have to keep minimum rates to maintain the quality of rooms and services. We called the telephone number you provided us to explain our pricing but the calls were re-directed to voicemail. We would be happy to speak to you and be of any further assistance in this matter should you require it. Dee Daryanani Guest Relations, Best Western Columbia Inn

"Weekend Wedding"

4
30/11/2015

This hotel is very clean and comfortable. The linens were great and plenty of pillows on the bed. The mattress was not as comfortable as I would like. It was easy to get to the hotel and close to several eating establishments. I would definitely stay here again.

"Great Place!"

5
28/11/2015

Quiet, clean, good breakfast and great staff. Have stayed here may times and always have a great experience. Breakfast of eggs, bacon, pastries, good coffee! Always have coffee in the lobby. Close to fast food eateries and town. Easy parking, well lit parking lot. Staff is always helpful and considerate, even made us extra bacon! Really enjoy our stay with them. Would recommend it to anyone needing a place to stay in Columbia, Ky.

"Perfect hotel for Blue Raiders Football"

5
21/11/2015

We have stayed at this hotel several times. Our grandson plays football for Lindsey Wilson College in Columbia. Have been very satisfied with the Best Western Columbia, KY each time we've stayed. They have a very nice breakfast available.

"A Gem in the Country!"

5
19/11/2015

We stayed in a jacuzzi room - the 2 person jacuzzi was great, the hotel room was clean and nicely decorated, the king-sized bed was ohhh so comfortable and we had all the amenities we could wish for, including a great complimentary hot breakfast. Every member of the staff went out of their way to make us feel welcome and comfortable.

"Nice Place to stay !"

5
11/11/2015

Everything was very nice ! Staff is very friendly and helpful. Great maid service ! Stayed an entire weekend. Local eating places and stores within walking distance . Clean rooms . Nice breakfast choices.Nice warm pool. My granddaughter come to spend the day and spent more time in the pool then with my old self!

"Hands down, the greatest hotel experience ever."

5
29/10/2015

oh boy.. what a treat it was to stay here. I've stayed here before, and they have kept up with the same standard of excellence service. Continental breakfast.... ON Point. Customer Service-one of a kind. Friendly Hospitality. The epitome of Good, Quality, Customer Service. I pray for them to be protected by your Holy, Holy, Spirit, JEHOVAH.... thank you Abba, in your Name, I pray.

"School"

4
25/10/2015

Stayed at this hotel because there is no other hotel in the area. We always stay here. Beds are hard but rooms are clean. Town is very small but has places to eat that are good. Peopleis that work at this hotel are very nice and help you whenever they can. No real problems.

"Satisfied customer"

5
21/10/2015

We were headed to an out of town wedding and made a short vacation out of our trip. We called for last minute reservations close to the wedding venue and the first Best Western was full for the evening, We were referred to the BW in Columbia and were very pleased with our accommodations. The front desk receptionist was very personable and pleasant,. She was very helpful in giving directions and suggestions for the local restaurants. Very surprised that there was a hot breakfast buffet. Small seating area for breakfast. Room was very clean with all amenities that we needed for a one night stay. Would highly recommend this hotel!

"Nice place to stay"

5
20/10/2015

The hotel room was clean and the bathroom was clean with plenty of towels. It was conveniently located next to many restaurants. The price was very reasonable. There was a refrigerator in the room but there was no microwave. The outside was nice and clean and there was not a lot of noise.

"Best Western Columbia KY"

4
12/10/2015

Very helpful, nice staff. Hotel is great for the value but definitely in need of updating and renovations. Rooms are looking run down. Breakfast was good, nice choice but breakfast room is very small so not many seats.

"Really great"

5
07/10/2015

It is an older hotel. There's no getting around that. But it has been taken very good care of. The facilities are clean. The bathroom was so clean that I even took a bath! Really friendly staff. I thoroughly enjoyed my stay.

"Overal Review of Hotel"

3
23/09/2015

This hotel is clean located in a nice area. The rooms are clean. Television service needs to be upgraded. There is no HD and very few channel options. The overall facility is well lit and gives a safe surrounding feeling.

"Comfortable and Friendly"

5
21/09/2015

We stayed due to a college visit at Lindsey Wilson. Comfortable beds and pretty good breakfast selection. Hotel staff was courteous and friendly. We did have an incident that needed management attention and it was handled appropriately. Will definitely stay again.

"great place to stay"

5
16/09/2015

nice and clean. staff very helpful and friendly. nice parking lot to take a walk in. breakfast is typical best western. very nice. snack items are for sale at the front desk. helpful staff will even make your waffle for you.

"Great Experience!"

5
31/08/2015

Staff were extremely helpful, nice and courteous. The room was wonderful! We didn't have a microwave in our room, asked if one was available, it was delivered before we could get our stuff unloaded out of the car into the room! Very helpful! Breakfast was very good. Good selection and extremely clean area. Morning staff were superb!