Best Western Plus Hotel Des Moines West Inn & Suites,  Clive

4.0/5  - basé sur 336 notations.
1450 NW 118th Street, 50325-8243, Clive, United States - Karte ansehen
+1 515 221 2345 +1 515 440 2790

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  • 24 Stunden Rezeption 24
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  • Kostenlose Parkplätze
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Fotogalerie :
Buchen Sie in diesem Hotel in Clive, Iowa, und erleben Sie bestmöglichen Service und Gastlichkeit in idealer Lage in der Nähe der Kreuzung der Interstates 80 und 35. Das Best Western Plus Des Moines West Inn and Suites befindet sich in günstiger Lage in der florierenden Gemeinde Clive in Iowa, 11 km westlich der Hauptstadt Des Moines. Vom Hotel aus sind regionale Sehenswürdigkeiten wie zum Beispiel die historischen Living History Farms, die Iowa State Capitol und die Drake University leicht zu erreichen. Das Jordan Creek Center, ein neues, ausgezeichnetes Einkaufs- und Unterhaltungszentrum, liegt nur 3 km östlich vom Hotel. Dieses neue Hotel in Clive bietet Standardzimmer und Suiten. Jedes Zimmer ist geschmackvoll eingerichtet und mit all den praktischen Ausstattungsmerkmalen versehen, die auf Reisen einen Unterschied machen. Das Best Western Plus Des Moines West Inn and Suites bietet ein komplettes Frühstück sowie ein Hallenbad und einen Whirlpool. Unser freundliches und sachkundiges Personal steht bereit, um Ihnen einen komfortablen und unvergesslichen Aufenthalt zu verschaffen. Reservieren Sie noch heute online im Best Western Plus Des Moines West Inn and Suites. Genießen Sie Ihren Aufenthalt! Bei nicht angemeldeten oder unbegleiteten Haustieren im Zimmer erheben wir eine Strafgebühr von 100,00 $.

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Allein/Single Allein/Single 10
Alleinreisende Alleinreisende 16
Familie Familie 124
Geschäftlich Geschäftlich 55
Geschäftsleute Geschäftsleute 60
Geschäftsreisende Geschäftsreisende 69
Paare Paare 85
Reisen mit Freunden Reisen mit Freunden 27
Best Western Plus Des Moines West Inn & Suites,Clive
  • 5
    « Very Nice! »

    Pet friendly, too! Check in was awesome. Clerk was friendly, professional. Lobby clean and cookies available! Super nice clean room. Plenty of space, too. Extremely comfortable bed. Breakfast was pretty decent too, what made it even better and nicer, was it was served with real china places, glasses and real silverware, not plastic. Coffee cups were ceramic too in room! Such a nice touch! Would definitely stay again!


    Nice facility and Helpful Staff. We stayed here twice approx. 1 week apart. Rooms were both nice. Actually, the second stay room was REALLY nice, (larger than standard) There is an odd and somewhat constricted entrance to the elevator and it is sometimes slow... but it will get there, be patient. Big plus was quiet A/C which helps block outside noise in Fan mode... This was a big plus as second stay was on a crowded night and noise blocking was important. Breakfast was pretty standard for B/W. Another plus was proximity to both a Cracker Barrel and a Mexican Restaurant named El Rodeo, (see review). Minor negative - No USA Today.

    « Good hotel in Des Moines »

    Attentive staff, ok breakfast, good pet hotel with outdoor grassy spaces to run. Pet rooms have no wall to wall carpet which is actually pretty nice. Convenient to freeways and very close to a really wonderful YMCA

    « Great spot when travelling through Des Moines »

    Hotel staff was very pleasant and accommodating. The location was great with access to the Interstate, restaurants and gas. The rooms were clean and well maintained. A bonus was great chocolate chip cookies at the front desk. They also offered chili in the evening for guests which was nice.

    « NIce place »

    I have stayed here several times and have never been disappointed. The rooms are clean and decent size. The front desk staff are always helpful. Breakfast is decent. There are several restaurants nearby.

    « Great stay and location »

    Easy on and off the freeway en route to our destination! Comfortable bed, clean room, breakfast good with some hot selections. Staff was friendly and accommodating. We usually chose Best Western because the points earned each night add up to rewards such as a free night!

    « Very Accomodating »

    Very friendly staff, good location and very pet friendly. Breakfast helped make our early start quick and easy. Staff helped us find a very good restaurant for dinner. It is sometimes difficult to find pet friendly accommodations and this property is very welcoming.

    « Very good »

    Was very satisfied. Little things - like using real plates and glasses at breakfast was nice. Overall very comfortable, clean, friendly. I would recommend this hotel to anyone traveling either for business or vacation.

    « Nice Room and Helpful Staff »

    We stayed here for one night in one of the one bedroom suites. The young man at the front desk was very helpful, bringing us extra towels and pillows. The hotel was clean, although older. Breakfast was satisfactory. I would stay here again.

    « Regular »

    Work is taking me to DM regularly. This is my first choice of places to stay. Clean rooms, friendly staff and nice selection of breakfast foods. Relaxing social hour daily. It is easy to get too and close to interstate.

  • 3
    « Nice, clean hotel, but beware the breakfast. »

    Would give this an average hotel. Room was clean, it was quiet. We were in a suite which in most hotels consists of at least a partition if not a door. This is just a larger room with a couch and second tv. So if you decide to both watch some tv to relax & watch different channels you have competing sound. CC did not work. Had read about issues surrounding breakfast and unfortunately they were true. We got there about 10 minutes before it closed and there was no hot food left except dry egg patties and a couple of greasy bacon rounds. And 5 minutes before time to close the attendant was there and quickly closed everything down even the juices. There were still some people coming in. She saw people come in, did not acknowledge them and just threw things out and moved on. We travel a lot and would rate this worst breakfast. Bacon rounds? Never seen elsewhere and just greasy pressed bacon product. Everything else was eh? Felt like generic everything.

    « Warm Hospitality and Great Value »

    When you are greeted at the front desk like a family member coming home, you know you are in the right place. The staff throughout the hotel, even bumping into them in the elevators, had warm smiles and welcomes. I'm sorry to say that our 3 night stay kept us too busy to enjoy the Weds/Thurs 5-7:00 hospitality cocktails and appetizers but we never missed the afternoon warm cookies. Our room was cleaned every day and plenty of towels were provided. I had intended to swim every day, but visits with friends and attendance at the local Quilt Show kept our time at a premium. This hotel was excellent.

    « Clean, Comfortable, high quality »

    Excellent staff, clean comfortable room, bed was very comfortable, breakfast was good, nice presentation and high quality products. Easy accessible location from freeway but no traffic noise. Very good value and I would recommend to anyone traveling on either business or pleasure.

    « Nice hotel, great location »

    This is a nice Best Western. It had glass glasses in the rooms and regular (not disposable) dishes in the breakfast area. The breakfast was set out nicely. The hotel is conveniently located in a nice neighborhood.

    « Excellent value »

    This was a very good stay at this hotel. Price was excellent and the staff very accommodating. Room was very clean and we enjoyed the fact that preferred parking available for rewards members. A nice touch. Great location in the area and easy on/off the interstate. Would stay there again

    « Great Value »

    Smaller facility, clean rooms, polite staff, comfortable bed, and decent free breakfast. Perfect for a quick business trip. Location is right off the highway and near a couple restaurants you could walk to.

    « Reasonable price and comfortable »

    This is the third time at this hotel. good location, average breakfast, clean, and reasonably priced. good hot tub and pool. will stay again. has social hours on Monday thru Wed. close to several restaurants. quiet

    « Great Property in DesMoines, Ia »

    The staff member (don't have his name) cat check-jn was very professionaL, RECOGNIZED MY staus of Platinum and upgradewd us to a suite, which was very ni e. It was large, had two TV's (not that mattered a lot). The foom was very quiet, the bed was large and comortable. We slept well. Overall the property stood up to its brand, Best Western Plus) and could very well be upgraed to BW'S ELITE CLASS. We had large glasses available instead of those small annoying plastic glasses usually offered. At the breakfast, they had real glass plates, cups, real silverware. The whole place was really nice. I would always go back to that property. I only wish BW had more like it.

    « Don't Stay on Mondays »

    The checkin rep was very uncaring, unhelpful and lackadaisical providing service. Complained that he only worked on Mondays and hadn't been trained in the basic functions of the hotel, like the proper working of the TV/remote. Was changing my room but did not have the heat turned on in the second room. Would not allow a channel to be changed in the lounge! Would not allow my motorcycle to park under the overhang out of the rain.

    « Great Hotel »

    This place had great reviews and they are right. A great stay: comfortable, secure and nicely appointed. Great price as well. No need to look any further if you;re planning to stay in this area. No complaints whatsoever.

  • 4
    « Overnight Stop on trip from Central Texas to Minneapolis »

    The location of this hotel made a convenient overnight stopping place for our trip to Minneapolis, and it was a easy trip the next day to travel onto Minneapolis. From the off-route location of this hotel is was quite easy for us to return to our northern travel route the next morning on I-35.

    « Very nice room but breakfast service was poor »

    The room was very nice. We had 2 queen rooms, a table with 2 chairs, 2 luggage racks and plenty of space to put your other stuff. The bathroom was a little small but the shower was fine. The breakfast was not up to par. The eggs and bacon (very thin rounds) would make a poor copy of an Egg MacMuffin. By themselves they were poor at best. There was no real butter and the fruit was canned. They did have waffles and whole apples and oranges. I was there at 6:30 and they ran out of coffee. The others in my party came down at 8:30 and they were out of coffee, oatmeal, and eggs.

    « Colorado vacation »

    Nice setting and decor. Quiet area. Only complaint is the breakfast. Not enough seating area, out of coffee and oatmeal. Canned fruit. Orange juice is good. Eggs and biscuits not hot. Internet access is good, bedding comfortable.

    « Great Hotel Experence! »

    Traveled quite a distance to get to area for an expo in the area so we were quite pleased that the staff was friendly, and very accommodating. The rooms were very clean, so for a one week stay it was very pleasant and comfortable. The staff was quite accommodating for my mother and I and my employees. If we come again for this expo we will definitely stay here again! Mahalo!

    « Lodging »

    My stay, at Best Western Inn & Suites in Clive, IA, was outstanding. Accomodations were clean, comfortable and attractive, as well as generous (was upgraded to suite from standard since I am Platinum member). Great value in cost also. Will definitely stay here again.

    « Great Value »

    Overall good experience. Front desk staff very pleasant and efficient. Room was clean, beds were great and it was VERY quiet. Expandable arm mirror was a nice touch. There was no WiFi while we were there and the chairs at the table were hard, not too comfy. Didn't take time for breakfast in the AM, but area was very small.

    « Not as good this time. »

    Had fresh cookies upon arrival and coffee available. Came back Saturday afternoon after shopping and our room had not been serviced. Breakfast items were not kept up as well as on previous visits. One gal in the breakfast area looked very disheveled. The second morning their was a fight between some of the co-workers right in front of us as we were eating breakfast! One gal was using profanity and went storming out. No guests should have to hear that, and it didn't seem as though anyone was doing anything about it! There was a guy sitting behind the desk and didn't move or offer an apology. The gal behind the desk only apologized after I told her it was ridiculous what we just witnessed. We have really enjoyed this Best Western in the past, but they need to improve some things or we will go elsewhere. Towels were small and scratchy. Did sleep well. Also took the guy 20 minutes to do our bill when I gave him gift cards we had.

    « Very Good - Overall Hotel »

    Good Service and a Friendly staff. Offered a Good Breakfast with glassware as the dinning utensils. The Hotel was clean and it had a good atmosphere. It also has an easy access to HWY 35. Plus there was a QT gas station and a Cracker Barrel restaurant within two blocks. We will be staying there when we return.


    NOT A BABY/TODDLER FRIENDLY HOTEL!!! They did not have a crib or high chair. We stayed at several Best Western Hotels on our trip and this was the only one that couldnt accomadate our 2 year old. We thought that all BW have similar standard but we were wrong.

    « Very good hotel. Could be even better with a few changes »

    Room is excellent other than they need to discover fabric softener for towels. Stiff like cardboard. Lighting over vanity so low can hardly see face closely to shave. Imagine women have fits trying to put makeup on. Better program listing on TV channel guide. Makes no sense. You half to hit every channel to see where you are. Breakfast good.But do not allow to take to room. Need paper plates. Workout room Ok, But no proper air ventilation. Very hot. One elevator in hotel. With 3 stories often times full, along with housekeeping using it as well. Good luck. Use the stairs.

  • 5
    « great stay »

    I would stay here again in a heart beat. The hotel was very easy to get to and very quiet. We did not have breakfast here but it looked good. good place to stay. The staff was very helpful and ready to answer any questions.

    « Excellent stay! »

    Very clean and well furnished room. The staff was very professional and courteous. One of the best hotel stays I've experienced in the past year. I would definitely recommend this hotel to my friends.

    « One night stay »

    The entire staff were very friendly and helpful. They went out of their way to make our stay comfortable and enjoyable. The room was outstanding and the bed was awesome. It also had a jazzes tub which my husband totally enjoyed.

    « Very Impressive! »

    Very nicely decorated, modern but tasteful colors, actual real wood floors in elevators, lobby, and entire 1st floor rooms (for pets). Breakfast not fantastic, but quite adequate. Kathy at front desk just the best! Kids running in halls late, but what are you gonna do? Hot tub a little weak on jets, but overall my wife and I were quite impressed and pleased and will make this our "go to" in Des Moines! Clean, friendly, everything worked, and unusually large rooms - almost suite-size w/ hide-a-bed in sitting area. Highly recommend!

    « Clean and beautiful, but noisy A/C unit »

    The room was clean and beautiful. The bathroom was large and well lit, and there were mirrors you could get close to. The big negative, for us, was that the air conditioning unit kept waking us as it cycled on and off, and setting it to "FAN ON" didn't solve the problem.

    « Happy with stay at Best Western »

    Clean, handy to freeways, quiet. Good breakfast. Helpful staff. Nice pool, adequate workout room. Included wifi. We only spent one night here but found it to be a decent value. Paid $139 for 3 adults including taxes. Was on ground floor but had a stomper overhead. Laminate floors contribute to noise transmission, but rude folks always prevail.

    « Great Hotel for the Price »

    Nice hotel. Great location and friendly staff. Great internet. I was connected all day while I worked and didn't experience any issues. Breakfast was included which was a plus and the social hour during the evening was appreciated after a long day. Nice size rooms

    « Good Happy Hour »

    A nice motel, clean and comfortable rooms. Our biggest gripe was there were no 1st floor rooms and the sole elevator was painfully slow, and always in use as the motel was packed. We wound up using the stairs which our ancient dog did not appreciate. Good dog walking area. Free wine at happy hour which hit the spot. We recommend this motel.

    « Family Overnite »

    Pet Friendly and the pet friendly room was very nice and good size. Managers Happy Hour was a nice surprise and we took part in that. The morning breakfast was very satisfying and well presented. The hotel was situated just off of I-80/I-35 in Clive, Iowa and worked out very well for our traveling. I would highly recommend this property to any family traveling.

    « Organizational issues »

    Nice looking hotel, with people who wish to please, but the arrangement of guest room amenities and the breakfast area set up are not at all efficient and are actually downright awkward and confusing.

  • 5
    « Upgraded to Suite »

    We've stayed here several times and each visit is a treat. The upgrade was a pleasant surprise and the room was spacious, beds comfortable, with breakfast the next morning top notch. The room had two TV's--the one in the living room area had garbled sound quality, which made use of that room difficult. The staff person was delightful over the phone when making the reservation and in person when we checked in. Looking forward to our next stay.

    « Great place - very friendly »

    We were there for 2 days and had a wonderful time. Internet was in & out a couple of times. Offered a social hour mid-week, which was very much appreciated - snacks, beverages, etc. Would definitely recommend staying here.

    « Nice location for passing though »

    Stayed at this Best Western heading east on vacation. The motel is a little tucked away near the freeway and can be challenging to find the parking lot. It is in a location that seemed very safe and secure. There were no problems with check-in Positive: -Staff seemed very pleasant and willing to help. -Rooms had hard flooring which made the rooms clean. -Large whirlpool tub. -Air conditioning worked well. -Breakfast was standard but area was clean and well maintained. -Wifi was strong enough to stream Netflix. Negative: -Walls are a bit thin. Loud noise from conversations could be heard past midnight. Prices in most of Des Moines seemed very expensive and while this is still pricey for a Best Western, it did seem like a step up from standard. If I'm in the area I would have no problem staying here again.

    « Nice Hotel »

    Location perfect for us and entire stay was nice. Free room upgrade was a pleasant surprise at check-in. Breakfast and pool area were clean. Only negative was the staff's odd lack of interest in assisting us in getting booked into another BW hotel further along on our trip.

    « Breakfast needs help »

    Room was clean. Sink needed thorough cleaning. The breakfast needs to be fixed. Bacon rounds were burnt & greasy. Eggs not tasty. Stayed at Best Western's many times but this one may change my mind about staying again. Steering clear of them for awhile.

    « Nice Hotel »

    I stayed here two nights over a weekend and had a pleasant experience. Great location with a two places to eat within walking distance. The room was clean and the bed was comfortable. Nice size television in the room! My only issue with this hotel was the business center is a table next to the front door in the lobby and there are no laundry services available.

    « Best Place to stay when visiting DEs Moines »

    I stay at this Best Western several times a year, when I am visiting Des Moines. The staff id very friendly and very accommodating. Rooms are very clean and well maintained. If there is a problem during your stay it is corrected immediately. I use this motel as a barometer for the others that I stay at. If you are searching for a place to stay which is dependable consistent and very customer oriented this is the place!!

    « Good Location »

    we had a pleasant one night stay. Just passing thru on way home from fishing. Room was adequate, ac was a little noisy. Breakfast has many choices and not bad tasting. Love the waffles. Front desk manager was very friendly and helpful

    « Nice place »

    very nice hotel. Lovely rooms, very comfortable beds, easy on-and off-highway access. Had happy hour, which was very enjoyable. They provide actual crockery on which to eat your breakfast/happy hour instead of cheap plastic/paper which was a pleasant discovery. Very nice place

    « Worst stay ever! »

    Rudest night check in lady. We were interrupting her TV show, and she tried to run our credit card for double the room rate for a "deposit". She finally ran the card for the correct amount and told us if we smoked in the room, she'd hunt us down. Broken elevator with my wife and daughter stuck inside for 5 minutes. Absolutely the worst hotel stay in 25+ years. Cannot stress not stay here!

  • 5
    « Great stop »

    We were a family of four driving from the east coast to Wyoming. Being light sleepers, our main concerns are cleanliness, and quiet and dark for sleeping. I was impressed with this Best Western. No carpet - hardwood floors and real wood doors. Fancy folded towels and washcloths greeted us. Neatly laid-out cups and glasses - real cups and glasses, not plastic. Separate sink from shower/toilet area. Real dishes at breakfast, not plastic and foam. Quiet, and comfy beds. Enjoyed our stay and did not want to get up in the morning! Whoever makes up the rooms really takes care to make it neat and welcoming.

    « Beware! »

    This motel has a policy of double charging your credit card for your stay plus a $100 deposit for possible damages. The breakfast was great and the room comfortable, but their charging practice is obscene and they don't tell you what they are doing.

    « best western »

    We thought the hotel in general, and our room, were very clean,neat and updated. Breakfast was ok and service was good. The price competitive for the area. (All Des Moines is kind of expensive). The hotel is nicely located so easy on/off either 35 or 80. Right by The Cracker Barrel.

    « Good overnight stay for group »

    Nice hotel for a group stay. Good breakfast in the morning. The hotel was clean and staff was friendly. Good our luggage to our rooms in a timely manner. I had a king room. Room had flat screen television. The most interesting thing was the "cube" outlet on the night stand. Could plug in many things!

    « Met my requirements for an overnight interstate stay »

    The hotel was well located, room and bedding were clean, rate was average for this chain and location. Lots of restaurants close by. Breakfast was OK. The public areas were well taken care of, but there were some housekeeping/maintenance issues that needed some attention; the toilet seat was wobbly, there were cracked tiles in the bathroom, the door frames in the bathroom were painted metal and were rusty and chipped on the bottom. Nothing to keep me from staying here again, but issues I would expect housekeeping to report.

    « Last Minute Business Trip »

    The hotel staff, especially Jessica, was extremely professional and seemed happy that you choose their hotel to stay in. I use the phrase, their hotel, as that is how they made you feel, almost as if you were a guest in their own home. The room was very clean and comfortable, as well as the reception area and outside grounds. In short I was very pleased with my stay at this hotel and would recommend it to anyone.

    « Best Western Plus »

    Closer to other amenities and easy to get on and off of interstate. Had hot breakfast, great if on the run. Front desk staff was friendly, very helpful. Did hear doors from time to time in night, but think family was split between 3 rooms surrounding my own.

    « Nice property, service...not so much »

    Had issues with the check out process. Confirmed a 4 pm check out for additional $40 charge. Hotel staff came by room twice between 12 and 2 pm to see if we were leaving. First time they knocked, second time they didn't and came in at a very inappropriate adult time, it was embarrassing. Room was very nice but no hot water from 8 am to about noon either day we stayed. Also, when I got my statement they charged me $150 for that 4 pm checkout instead of $40 per their website policy. Not happy! Waiting on management to contact me back.

    « Needs new bathrooms »

    Bathroom needs updating badly to stay current with the competitors. Noisy at 2AM in the hallways and staff did not deal with it. This is not your normal Best Western Plus location and it's too bad because of the great location near restaurants and highways. Right next door is a newer Hampton and it was packed.

    « So I can have a pet or no not really.... »

    Just to be fair I will start with what I did like about this hotel. Clean, safe neighborhood, and friendly staff, all the things that you want in a hotel. Off to a great start I'd say right?? Well..... You can be the judge of that. A month ahead we reserved a block of rooms 8 to be exact, this reservation was good until May 11th right, well that's what we were expecting, but no not the case. There are a couple of slackers out there so last minute happens with us a lot. So May 11 rolls around and they want to make their reservations made call in and what do you mean that expired at midnight today is May 11 so we should have until 11:59 pm to make the reservation, right? Nope first problem, no big deal use the right words and fixed it. Reservation made and all is good again. The big day comes so excited!! We finally arrive and start the check in process all is good there too. We get into our room and yes it is clean, thank you Tiffany you did a great job. That being said normally when you stay multiple nights and they come clean your room they NORMALLY take the trash right?!? Umm no they made the bed that's all. All the trash still there. Our friends had a dog along which it okay by hotel policy but you can't leave them in the room alone ($100 fine) you can't take the dog with you to get breakfast and you can not take the dishes back to your room. All things they will tell you but do not offer a solution for a problem. All in all a good hotel just confusing rules.

  • 4
    « A resting place »

    Very nice place. We were on our way to Kansas City and decided to break up the drive. The hotel is located in a very nice area. A number of restarants near by. We went for a walk, was a clean, safe area. We would return again if in this area.

    « OK stay »

    The room was clean and the bed was comfortable but there was a lot of road noise from the freeway. In the morning we had no hot water at all. The front desk person told us they were having problems with their circulation system and compensated us for the inconvenience. The breakfast was minimal.

    « Wonderful accommodations for group »

    We had a group of 27 that overnighted at this hotel on a Friday night. Very accommodating. Staff promptly delivered luggage to our rooms. Rooms well appointed. Bed was in good condition, microwave, refrigerator and coffee maker in the room. Flat screen television. I really liked the "Cube Shaped" outlet on the nightstand where you could plug in 4 items at one time. Breakfast was good on Saturday morning.

    « Nice surprise. »

    A very nice surprise to find a very newly decorated, clean spacious room. The room felt like the hotel was brand new. The lobby area and pool area also was comfortable and update. Did not use or see other parts of the hotel. But what we saw was well taken care of and updated. Breakfast was on the high end of typical free breakfast. It was a nice surprise during our cross country trip. I only hope we get this lucky again.

    « Nice place! »

    Clean rooms, nice decor and the staff was nice! In a very clean part of town. I would stay here again. We wished we could stay more than one night. The breakfast was pretty good too. Cozy room with a fridge and microwave.

    « A wonderful stay »

    We enjoyed our overnight stay here. The suite was exceptional; I especially liked the sitting area with a comfortable couch and extra TV. The breakfast was good and between 5-7 (Mon-Wed) the manager's reception served complimentary snacks, pizza and beverages; a very nice touch. Everyone on the staff was friendly. Easy access off the freeway and several restaurants nearby. Also close to good walking trails.

    « Best Western Plus Des Moines , Clive IA »

    Top notch in every way--bed was comfortable--snacks and drinks from 5-7 was a great idea--breakfast was very good. Price was in line with other motels. The room was clean and neat and the staff was helpful. We would stay here again.

    « A pleasant stay in Clive Iowa »

    The room was very large, very clean, and very quite. The bed was extremely comfortable. The suite had two TVs. The water pressure and temperature in the shower was great. If in the area again, we would stay there.

    « One of the BW properties and stays »

    We have stayed at over 17 different BW properties over the past couple of months, because of our schedule, and we truly have to say, this is by far one of the classiest BW properties that we have stayed at. The rooms are immaculate and the breakfast, as well as your rooms, you have real glasses and real coffee mugs, not paper. The plates are stylishness and enhance your experience. We did have a small minor issue with our refrigerator, and the night manager, Barb, came down and replaced it immediately. The evening person, Phil, was very awesome and informative. We have had the opportunity to speak with the owner, Artur Golebiewski, he very proud of his hotel and made sure our stay was up to the very high standards he has implemented at his hotel. We highly recommend this beautiful BW property and look forward to a return visit when we are in the area again.

    « Great Place »

    Great hotel. Had no issues and everything was as expected or better. Full breakfast was typical. All around good hotel. Check in and check out went smoothly. In a good area with a short drive to many places to eat. Will definitely stay at again when in Des Moines.

  • 5
    « Best Western Plus Des Moines »

    Convenient location just of I-80. Staff was very nice. Pool open 10-10p. newer or remodeled hotel. in very good shape. stayed in large suite, very good size. kitchenette. rooms were very clean and staff friendly. breakfast typical.

    « Pet Friendly »

    We were on travel with a new pup that we had just picked up and had been on the road for several days.The amenities for having a pet and staying in a hotel were excellent, the staff was polite and helpful and highly recommend for your travel plans.

    « Haven away from home »

    This hotel is affordable, clean, smells good, free cookies, great pool, great workout room, very friendly staff, comfy beds, free wifi. What more could I ask for?! I am a picky person and I believe I picked the best place to stay at the best price in Clive!

    « Great Place to stay »

    Friendly comfortable environment for business and pleasure. Clean. Full breakfast. Rooms are up to date and a nice size. Safe area for walking. Close to shopping and dining. Great price for the great services.

    « Nice and clean »

    In town for nearby business. This hotel was convenient, clean and comfortable. The staff were friendly and helpful, the room was clean and well maintained. The breakfast was good as well The only minuses, the bathroom lighting was kind of dark, and we ran out of hot water twice, though we did get a discount because of this. Several good places to eat nearby.

    « Very clean hotel »

    Very nice. comfortable bed. Very clean room. Breakfast had a lot of good options and food was good. Nice location just off freeway. Friendly staff. Accomodations for pet and liked the laminate flooring in the hotel room.

    « Clive-Des Moines »

    This is a really new hotel and is very comfortable and convenient to the highway and the city. The breakfast room was great and the beds and room was perfect for a good night's sleep. We were close to several restaurants and even though we were close to the highway, the room on the 2nd floor was quiet.

    « Upscale stay without the price »

    The hotel was very clean and appeared upscale without the price. Good location for restaurants & shopping and easy to get to. Breakfast area had many choices and was delicious! Kids enjoyed the swimming pool. The front desk was helpful and informative upon check-in.

    « Visit Grandson »

    Would not return to this Best Western. Usually friendly service, I believe in efficient check in but I felt too rushed with no one else in line, staff was not your typical friendly staff. Seemed uncomfortable possibly because I am a minority, but not sure. Breakfast meat was cold. Location was OK, rooms were stuffy but clean. Front desk at least the lady that checked me in needs some training on customer service.

    « Great location, great value »

    This place is really nice. It has a nice modern feel to it. The rooms are really nice and the beds are comfortable. One thing I really like is there is actual dishes and silverware for the breakfast. None of that throw-away stuff. Overall, this place is really nice and it's in a really nice spot. The price is also really nice.

  • 5
    « Happy with my new find »

    I needed to stay overnight in the Des Moines area but had no idea which hotel I wanted. I knew I wanted one close to I-80, so I just started searching and found this Best Western. No one answered the phone when I called, but it was easy to make a reservation on-line. Turns out I lucked into a great place to stay. The clerk was so nice when we checked in that night, and directed us to a spacious, clean, attractive suite. When we later went out for dinner I told him how much we liked the room and he said he had upgraded our room! I don't know why but it was wonderful! The hotel was quiet, smelled nice, and offered lots of hot or cold breakfast food. Plus the beds and pillows were very comfortable. I will choose this hotel now every time I have business in Des Moines.

    « A real find »

    The room was spacious, clean, and well-appointed. The real surprise was that there were REAL DISHES at breakfast and in the rooms. And real silverware! None of the plastic and paper stuff. And the breakfast was good, too. They also had snacks, beer, and wine in the evening. The staff was really friendly.

    « Standard Best Western Fare »

    It's clean, convenient, and reasonably priced. For me, Best Western is a reliable standby when traveling. If you are passing through the Des Moines areas, this is located close to the expressway and is an easy stop for a good night's rest.

    « Great Customer Service »

    The customer service was great! They offered a social hour in which the front desk agent kept stocked at all times. The Double Queen room in which I stayed was very nice - hardwood floors, no scratches. Not a plastic cup in sight - all glass - for water and coffee. I definitely recommend this property.

    « Great place »

    Friendly staff, family friendly, pet friendly, great breakfast, super location easy to get around town. I stayed here with my family and we enjoyed the pool and the hot tub as well as the breakfast the next morning!

    « Comfortable »

    The hotel is a great value and offers a warm comfortable environment. The staff is helpful and friendly. The small workout area gives you what you need for some exercise and there is a pool available as well although I did not use the pool. Breakfast was good and a pizza and wine bar was available after work. How great is that! Oh- The cookies are great too.

    « Overall a Great Stay and a Perfect Location »

    We stayed one night on a quick trip to Des Moines. Overall we had a very good stay and an excellent price. Check in was really quick and our room was ready a bit early. The lobby area, breakfast area and pool area are all immediately noticed when checking in. All were well maintained. A nice sitting area with TV and faux fireplace was available. Our room was in good condition. It appears there was a move to earth tones so the room was a bit dark, however there were plenty of lamps and plug ins. Also, the furniture was more of a blonde finish which lightened things up. The comments in other reviews about the bathroom being dark are spot on. It was clean and large but the bathroom walls were a dark purple. On Mondays-Wednesdays management offers a 5-7pm greeting in the lobby. Some pop, wine, beer and various snacky things. Not fancy but a nice touch. The room was large with a sofa sitting area, fridge and microwave. The only noise I noticed was some freeway noise but manageable. Breakfast was typical with cereals, yogurt, pastries, waffles, etc. The one very surprising thing to us that breakfast was served on real plates and with real silverware, a nice touch. Our room, 314 was directly off the elevator and right by the ice machine. There was absolutely no noise and it was really convenient. King size bed was comfortable. Our checkout folio was in my e-mail in the morning. This hotel is just off the interstate at University Ave. If you are going into Des Moines and out to the Jordan Creek shopping/dining area this a great location in between. I felt we had a very nice room and an excellent price..

    « Great but no cribs provided. »

    Great hot breakfast options! Our only disappointment is regarding crib availability. We booked our reservations online, I verified that the amenities included a crib. After booking the reservation, I called to request a crib and was told they did not have any. This was the primary reason we chose to stay at the hotel. We very much enjoyed the stay but the website was inaccurate in stating they offered cribs as an amenity, this is an important feature to families with young children.

    « Nice place to stay »

    The rooms are nice. The bathroom in our room was dark and hard to see in the mirror. We had a Jacuzzi in our room which was nice. They are very accommodating for pets. The breakfast would be better if the food was a bit warmer, not a fan of cold eggs. They had a light supper on which was very good.

    « great price, great room »

    we had a wonderful stay at this hotel. great room at a great price. we had our small dog with us and they put us near an exit without us having to ask. the staff was very friendly. it was a quick overnight, so no time to enjoy the pool or fitness center.

  • 1
    « Cleanliness »

    Blood stain and body fluid in bedding. It seems that bedding was not changed from previous occupant. Previously stayed in this location without any problems. Requested reassignment of another room due to the lack of housekeeping personnel. The second room had a problem with the TV set. The front desk attendant was not of much help.

    « Great Mid Priced Hotel Option »

    I have stayed in several hotels in the West Des Moines area while visiting my parents and this is the best hotel by far I have stayed in. Rooms were very clean, the hotel has an indoor pool & hot tub. They offer a free light breakfast which includes yogurt, waffles, fruit and juice. The hotel is located right off University Drive, so it is close to Jordan Creek Mall and several dining options such as Rock Bottom which is less than a mile away. You could also walk to the Cracker Barrel and a Mexican restaurant if you like. I will stay there again when I am back in town.

    « Excellent Pet Friendly Hotel »

    The Clive Best Western was conveniently located for a family visit. The rooms were clean and tastefully decorated. The laminate floor was a good choice for a dog friendly room...wish I would have brought a dog bed. Good breakfast choices plus a pool and fitness center which we did not use.

    « BEWARE! »

    Beware!! We found out after the first night that our lock to our room wasn't working. No key required! They were busy at the front desk so we had to use our deadbolt while we were sleeping. Went down the next am and Kathy says "oh yes, that happens sometimes to the rooms". They clearly know there is an issue with their room locks but aren't bothering to fix it. Beware of you plan on staying here!!

    « Our Golden Retriever loves it! »

    This is the cleanest and most accommodating pet friendly hotel in which we've stayed. It's our go-to hotel on trips to visit family and friends. We've always gotten a first floor room convenient to the pet walking area. Some of the pet rooms have smooth surface flooring, which is a great idea for dog rooms and seems much cleaner than carpet. Restaurants are just a short walk across the parking lot, a feature we greatly appreciate after a long day in the car. Staff is friendly and helpful and is always eager to visit with our therapy dog.

    « worth the costs »

    location is convenient for visiting family. on this trip we also included our son and his family and found the facility answered all of our needs. staff is pleasant and always there to help you. breakfast has enough food to satisfy everyone.

    « Beware......the meaning of Pet Friendly »

    We had reservations for almost a month but when we went to check in, the desk clerk informed us that cats are not allowed in the rooms. I had mentioned in my reservation that we had a dog and a cat (misspelled coat). Unfortunately, we had to cancel and look for another place to stay. Fortunately, LA Quinta was next door and welcomed us...including our cat. I wish the hotel had specified on their website that cats need not apply.

    « Good upgrade but a let down otherwise »

    This hotel suffers from being next to a freeway. We were very kindly upgraded to a suite but the room suffered from light pollution as none of the doors fitted properly! The breakfast offered was the poorest we encountered on our road trip. The location was Ok for restaurants etc but was some way from Des Moines town. The best relatively local sight was Salisbury House which would be well worth a visit.

    « Highly recommended!! »

    I was here unexpectedly due to car repair issues. The staff was absolutely friendly, helpful and just helped make a not-so-great situation a little better. I was concerned about noise issues with the interstate nearby, but never heard a sound. Upon check-on, the desk clerk (so sorry I can't remember your name!) proactively asked if I wanted a room not on the first floor (just for added safety as female traveling alone). I thought that was a nice thing for him to mention as I didn't really even consider that (not that there was any concern in this area). I appreciated that! He also provided an upgrade to a suite with couch/refridge/micro since I was a Gold Crown member (or maybe he just felt bad for me after I told him my car ordeal!).They have a generous happy hour (two hours!) in the evening with wine and soda (maybe beer?) and snacks too. One night there was a huge crockpot of meatballs and the next night, some hot pizzas on a warmer - plus pretzels, snack mix, cookies, etc.The hotel is in great condition and they were putting in hardwood floors in the first floor rooms - very pretty from what I could see when walking by them working on them during the day! Every time I walked in or left the hotel, I was greeted with a smile and a hello/goodbye. The housekeeping staff (Lori and others), were very nice and wrote me a note saying "welcome back" after I checked-out and then had to re-check back in later in the day - nice touch!! The owner is an active participant in the daily operations and I saw him showing an employee how to do something at the desk. He was smiley, friendly, and you could just see he has a good relationship with all his staff. The area (Clive) is great - lots of restaurants/shops close by. I will ABSOLUTELY stay here again the next time we pass through Iowa! THANK YOU EVERYONE!

    « A Solid Choice... »

    The service and room overall was solid. I enjoyed the Manager's Reception from 5-6pm with its snacks, pizza and beverages and the breakfast - all served with real plates and flatware not paper, styrofoam or plastic. A nice touch. An overall good value and location. The one recessed light above the sink in the bath was missed since even with it the room might be a little dim. That and I'd suggest that they make all of the light bulbs of the same color so as to avoid the whites with the off whites. Small things but God is in the details. Recommended.

  • 3
    « Good two star hotel. »

    It's not great, but it's worth the price, clean, and just off of the loop around Des Moines, Iowa. I'd stay there again if under the same circumstances and visiting the area. It's just off of University Ave, outside of I-35.

    « Just okay! »

    The lady that checked us in was very polite and friendly. The fresh cookies were good. The room was clean. The bed was not comfortable. It was very noisy on Saturday night with doors slamming, showers running and footsteps above our room. No noise on Sunday night. They did upgrade us for free so that was a nice surprise when we checked in.

    « Hotel stay »

    I stayed at Best Western in Clive and would say that my overall stay was good. I liked that had social hour and offered complimentary food and drink. The room was clean, the bed was a little too firm for my preference and the couch had a stain or two on it. Breakfast was average and a nice benefit. Overall, I would say I was satisfied with my stay and feel that I got my money's worth.

    « West Des Moines easy access. »

    A very clean and quiet facility. Evening reception was excellent but breakfast was cold and not replenished properly. They did have "grab and go" breakfasts available. If breakfast had been fresh and hot they would have earned 5 stars. The parking lot is well lite but small in the front of the building.

    « Best Place to Stay while in Des Moines »

    Very clean and dependable place to stay. Staff is very courteous and caring. You are appreciated as a customer! The location is easy to reach and parking is not problem even if you have a trailer behind you vehicle. Would strongly recommend this facility

    « Very Clean Modern Hotel »

    We stayed on a friday night so we missed the complimentary social hour which is not offered on friday, saturday or sunday. The room was very clean and comfortable. The check in and check out was fast and efficient. The people were very nice and helpful. Refrigerator and microwave in the room. Flat screen tv with lots of stations. The entire place was modern and clean and included breakfast. The breakfast was very good with all of the typical stuff. Eggs, sausage, cereals, make your own waffles etc. nothing extrodinary, but also kept clean and full the whole time we were there. Paid $110 for the night which is about average for the area. It's right next to the interstate, so a good place to stop for the night if your just passing through.

    « An Excellent Stay »

    We were passing through for just one night - all we required was a clean room and bathroom and a comfortable bed. All those needs were met - everyone from the check-in clerk to the check-out personnel were friendly and helpful - can't ask for more than that. Would certainly stay here again if we are fortunate enough to return to the area.

    « First class accommodations »

    We arrived just before the 5-7 p.m. complimentary drinks and snack service. China plates, fine wine self-served in glass stemware, and hot meatballs as one of the snacks. We swam in the large indoor pool, just off the lobby. Morning breakfast was the best we've had in a motel: home-made oatmeal, with several toppings available; other high-quality hot dishes, yogurt and fruit. The room was large, clean and comfortable.


Anfahrt zum Hotel ...

alle Richtungen

·Aus Richtung Norden oder Osten: Interstate 35 und 80 bis zur Abfahrt 124, University Avenue. Fahren Sie die Abfahrt hoch und biegen Sie dann rechts ab. Fahren Sie an Cracker Barrel vorbei und biegen Sie an der ersten Kreuzung nach rechts auf die 118th Street ab. Fahren Sie auf der 118th Street einen Block weiter in nördlicher Richtung bis zum Best Western Plus Des Moines West Inn & Suites. ·Aus Richtung Innenstadt: Interstate 235 West und dann weiter auf Interstate 35 North bis zur Abfahrt 124, University Avenue. Biegen Sie links auf die University Avenue ab. Fahren Sie an Cracker Barrel vorbei und biegen Sie an der ersten Kreuzung nach rechts auf die 118th Street ab. Fahren Sie auf der 118...

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