SureStay Hotel by Best Western Childress, Childress

Prepaid a non refundable room to have minimum contact with front desk at check in . Arrived to find front desk staff does not wear any type of mask and no sanitizer available after he handled my license and credit card . Shameful during this pandemic that a small item like wearing a mask to protect your customers is not done !!!!

If your traveling North through Texas this a great place to stay. The rooms are clean, large with large bathrooms. I have a full size 3/4 ton pickup and was towing a 16 foot trailer and there is plenty of parking for several rigs plus car parking. Lots of local restaurants.

, Owner at SureStay Hotel by Best Western Childress, responded to this review
Dear Robert G, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-937-6363. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, SureStay Hotel by Best Western Childress

We travel to Childress quite often and are loyal Best Western Members and a Best Western was never available here so this Hotel was formally a Econo Lodge but has reopened as A SureStay by Best Western Keep in mind this is an older property that has been rebranded so some of the furnishings are dated but the beds were clean and comfy, the room was very clean and quiet, awesome water pressure in the shower. a few downsides was the option of enough accessible power outlets needs to be addressed there was not enough for 3 adults to charge phones and laptops so maybe bring a power strip with you, we had to unplug every lamp in the room to get enough outlets. The towels were clean and soft and plentiful but only 1 washcloth for 3 adults and no Alarm Clock in the room not even a clock on the microwave and in Rm 119 the exhaust fan in the bathroom was very very noisy...none of these things were a deal breaker it was a very nice comfortable stay within walking distance to restaurants. The breakfast was very minimal and basic and that may be due to them only being only open a few weeks and low Hotel occupancy. The Young man at the Front Desk was so pleasant and friendly I am sure I am butchering his name but I think it was Chiraq and he took the time talk and treat you with the service that Best Westerns excel at. He checked us in early afternoon and was there at check out the next morning and I assume he was also in charge of breakfast, We will be going back in December

Got there around 3:00am, told the guy at the front desk we would be leaving like at 1 or 2 in the afternoon, he said it was ok but in the morning at 11:00 am an old Indu guy (maybe the owner) went directly to me while I was finishing packing up the truck so we could take off and asked me in a really REALLY rude way if we were gonna stay, I told him we were packing up already but before even finishing my sentence he said "because no body told me u were going to leave late, and check out it's at 11", I tried to explain that I asked the guy in the front desk if we could stay until 2, and he had say yes, but he continued almost yelling me to leave 'cause no body had told him about we were leaving late, I stopped arguing as he seemed to be really irrational. Thank god I was already finishing packing up so we just took off right at the moment.

We checked in around 1130pm and the AC didn't get cold in 103. We were later moved to a suite 108 it was worse. I wouldn't recommend this place unless it you can stand the heat in Texas. The guy that was working tried to accommodate us still it's toooooo hottttttttto sleep, so I got a fan that was in the suite and used that a it got a little cooler in the room but you had to sleep at the foot of the bed to feel the cool air

Front desk check in was nice. Indoor pool adjacent to front desk in separate area nice and clean with hot tub. Breakfast area other side mostly continental food with bacon and biscuits. Room was updated and large. Nice shower and bed comfortable. Door opens to parking lot but felt safe. Quiet property. I would have given higher rating if wifi was more dependable. It kept dropping in and out often.

This was the last night of a 6 night road trip and it was by far the nicest place we stayed. Not just good for the price, but exceptional at any price. The value was unmatched by places costing twice or three times the price. The owner/operator was the most congenial and gracious host anyone could hope to meet. The pride he had in his establishment was evident in everything from the neat and clean room to the care he took to make sure breakfast was plentiful and delicious. There was nothing about this place that I would not recommend wholeheartedly. The bar for bargain rate rooms has been raised to a level I could not previously imagine!