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Vorteilscode

Best Western Mytton Fold Hotel & Golf Club, Blackburn

4.5/5  - basé sur 541 notations.
Whalley Road, BB6 8AB, Blackburn, Great Britain - Karte ansehen

Wundervolle Park- und Gartenanlagen sorgen dafür, dass Sie Ihren Aufenthalt hier im Best Western® Mytton Fold Hotel & Golf Club nicht so schnell vergessen. Dieses Hotel in Familienbesitz, das 2011/2012 mit dem Lancashire & Blackpool Small Hotel of the Year Award ausgezeichnet wurde, liegt in einer der schönsten Landschaften von Großbritannien und ist eine Oase der Ruhe und Entspannung. So friedlich ist es hier, dass Touristen nicht selten länger bleiben als ursprünglich geplant! Hotelgäste können nach 16:00 Uhr kostenlos Golf spielen, bevor sie ihren Tee im Ribble Restaurant mit Blick auf die herrlichen farbenfrohen Gärten einnehmen. Dies ist der ideale Ort zum Genießen unserer kreativen Küche à la Carte. Wenn Sie sich Zeit für sich selbst nehmen können, dann entspannen Sie sich in der traditionellen Lancashire Bar. Trotz seiner ländlichen Lage bietet das Hotel eine hervorragende Anbindung an das Autobahnnetz. Blackpool und der Lake District sind leicht erreichbar! Wir wünschen einen schönen Aufenthalt.

Best Western

Mytton Fold Hotel & Golf Club

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Vorteile des Hotels

  • Restaurant
    Restaurant
  • Klimaanlage
    Klimaanlage
  • Bar-Lounge
    Bar-Lounge
  • Kostenlose Parkplätze
    Kostenlose Parkplätze
  • Parkplatz im Freien
    Parkplatz im Freien
  • 24 Stunden Rezeption 24
    24 Stunden Rezeption 24
  • Safe
    Safe
  • Golfplatz
    Golfplatz
mehr sehen weniger sehen

Bewertung unserer Kunden

in Partnerschaft mit tripadvisor fr
Certificate of Excellence 2017
GreenLeader Gold
 
Gebildet aus de 532 Gästebewertungen
ABGEGEBENE BEWERTUNG
Ausgezeichnet
291
Sehr gut
144
Befriedigend
61
Mangelhaft
18
Ungenügend
19
MEINUNGEN ANSEHEN
Allein/Single Allein/Single
13
Alleinreisende Alleinreisende
15
Familie Familie
138
Geschäftlich Geschäftlich
62
Geschäfts-<br>reisende Geschäfts-
reisende
102
Geschäftsleute Geschäftsleute
73
Geschäftsreisende Geschäftsreisende
90
Paare Paare
138
Reisen mit Freunden Reisen mit Freunden
95
ZUSAMMENFASSUNG DER BEWERTUNGEN
Sauberkeit
Lage
Zimmer
Service
Schlafqualität
Preis-Leistungs-Verhältnis

"Family wedding "

5
20/09/2018

Stayed here 2 nights for my nieces wedding, what a beautiful day it was. Everything was perfect from start to finish. We ate in the hotel bar on the first night and food was great with lovely atmosphere and even lovelier staff. Rooms very comfortable with everything we needed. Beautiful gardens and views, would have loved to explore a little more. Breakfast was fabulous, very tasty, We will look forward to a return visit.

"afternoon tea"

1
18/09/2018

After booking a 3.30pm afternoon tea it took 45 minutes for the food to arrive after asking twice if we had been forgotten. We were the only two people in the restaurant. The food was poor and served in wooden boxes, not sure how they washed them? The coffee was tasteless and like dish water. Had quite a few teas at other restaurants 10 times better than this.

"No hot water, no breakfast, and the management don't care"

1
27/08/2018

We stayed prior to a wedding and paid £111 for room only. The hotel decor is very tired, and there is a strong smell of disinfectant. The curtains in our room were half falling off the rails, and the carpets are filthy. We went out and found that they had moved us to a different room. We had no hot water in our room, we were offered the golf showers where you stand with a finger on the button to get the water to run, but there was no hot water there either, we were going to a wedding and were unable to get ready, We had to wait for someone to check out, and then use their room, which had not been cleaned, in order to have a shower. no robes were provided so we had to walk along corridors in our towels, Management don't care, I have just spent half an hour on the phone to them. I asked for a refund and they refused. Stay somewhere else, Holmes mill in clitheroe is lovely!

BBryan, Owner at Best Western Mytton Fold Hotel & Golf Club, responded to this review
Dear Guest I'm sorry to read that you didn't like your stay but when you arrived at 11.30 am to check-in and we confirmed that you had booked for a single room this turned out that you actually required a triple room hence the slight hiccup at reception which unfortunately required the room change later. Also the rate that you booked was for room only, I believe my daughter explained this at the time and you said that you didn't require breakfast. We offered you a partial refund for the hot water issue and my apologies for the inconvenience this caused. Finally to say that the management don't care is a little harsh as I believe the head housekeeper spoke with you and even managed to get a plumber to attend on the Sunday morning, she also prepared another bathroom next door so that you could us the facilities there. I believe you used a four letter word to the duty manager when he rang you yesterday about the hot water issue and that you would be using social media against us...

"Bridal shower afternoon tea"

5
21/08/2018

Chose this venue to hold my sisters bridal shower. Cannot sing it's praises enough! We chose to have afternoon tea, and as a large group were given a private room. The tea was amazing; all the food was freshly prepared and there was a good selection of food. Staff were super helpful. Such a beautiful location to take pictures aswell, with really nice grounds. Will definitely be visiting again!

BBryan, Owner at Best Western Mytton Fold Hotel & Golf Club, responded to this review
Dear Zeinad Thank you for your recent review Im so pleased that your sisters bridal shower went well. I will pass on your comments to chef and the rest of the team Thanks once again and we look forward to seeing you again soon Regards Barbara

"Just a nice hotel"

4
19/08/2018

This establishment is also a golf course and events venue. Suspect it can get busy when they have weddings but we stayed midweek and it was very very quiet. The bar area is ok and bar meals are served at reasonable cost. Rooms very comfy and spacious. The restaurant was almost empty in the evening so we opted for the bar meal and we ate elsewhere on the other two nights of our three night stay. Staff very friendly and helpful. The countryside around is stunning - especially the Forest of Bowland. Loads of great village and country pubs and if you like walking there are loads of options.

BBryan, Owner at Best Western Mytton Fold Hotel & Golf Club, responded to this review
Dear Nigel Thank you for your recent review. Sorry to read that it was quiet when you were here but Im glad you enjoy the rest of your stay Thanks again Regards Barbara

"Lovely place to stay"

5
17/08/2018

Ive stayed at this hotel around 25 times over the last 12 months.Every stay has been fantastic, cannot fault the staff or hotel.the hotel is situated just off of the main roads so is easily accessible but is not too close that you can hear the traffic.If you are a keen golfer then this is a great place to have a game of golf and then relax afterwards in the bar with some food.Rooms are clean and really comfy. I prefer to get the double bed rooms as these are a lot comfier then the big family rooms.

BBryan, Owner at Best Western Mytton Fold Hotel & Golf Club, responded to this review
Dear Uldis, Thankyou for your recent review I am very pleased to hear that you have enjoyed your stay with us. I will pass on your comments to the rest of the team and look forward to seeing you again soon Regards Barbara

"Loved it "

5
13/08/2018

I took my golfing society to Mytton Sat 11th we played two rounds golf, had an evening meal stayed over and had breakfast, this family run hotel is excellent the owners and staff are really friendly and you can see they take great pride in their hotel. The rooms are spotless and comfy, the breakfast is 5star I couldn't believe how good it was one of the best I've ever had at a hotel. The golf course has fantastic views, if they could level the tee boxes out I would say it's a gem of a course, all in all my members and I had a great time and I would recommend to anyone.

BBryan, Owner at Best Western Mytton Fold Hotel & Golf Club, responded to this review
Thank you for your recent review I am pleased to read that you enjoyed your stay with us we are very lucky to have some excellent team members working for us and I will pass on your comments to them We look forward to seeing you again Regards Barbara

"Ribble Valley Break at a Great Pet Friendly Hotel"

5
13/08/2018

Stayed at the hotel for one night on a short break and also had our dog with us. The staff were both friendly and courteous, the hotel is in a great location for accessing the Ribble Valley. The facilities are good and I would recommend.

BBryan, Owner at Best Western Mytton Fold Hotel & Golf Club, responded to this review
Dear Mark Thank you for your recent review It was lovely to meet you and the family including your very friendly dog. Thanks once again Regards Barbara

"Our special day - couldn't have asked for more"

5
10/08/2018

My new wife and I had the pleasure of using Mytton Fold for our wedding. I could not rate the venue and the staff highly enough. If we had a problem (even if it shouldn't have technically been there's) then they owned the problem on our behalf. They really did go above and beyond when helping us. Neither myself or my wife had any experience organising a function of this size and Barbara and Sarah Bryan were so helpful they took most of the stress usually associated with these kinds of event and made it their own. The scenic views are second to none, the restaurant has fabulous food but the main draw is the staff. Friendly, warm, considerate and above all they are willing to help. We will certainly be returning, whether t be for a meal in the restaurant or a short break in the hotel

BBryan, Owner at Best Western Mytton Fold Hotel & Golf Club, responded to this review
Dear Stu and Kat, Thankyou for your recent review Im so pleased you were happy with your big day. It was a pleasure working your wedding and I wish the both of you the best wishes for the future Take Care Barbara

"Afternoon tea with Madeira sherry"

5
10/08/2018

We booked this seamlessly through groupon last night and then rang direct to see if there was earlier availability which was no trouble at all and went this afternoon! It was absolutely lovely, neither of us like sherry but they allowed us a drink of our choice from the bar which made it even better. The food was of a high stand and lots of choice with a selection of finger sandwiches, half a bagel, warm fresh quiche, fairy cake, brownie and fresh warm scone with jam and cream too, we were so full. Fantastic service from staff too, thank you very much.

BBryan, Owner at Best Western Mytton Fold Hotel & Golf Club, responded to this review
Dear Helen Thank you for your recent review Im so pleased to read that you had a lovely time. We are so lucky to have a wonderful team working for us and I will certainly pass on your comments to them Thanks once again Regards Barbara

"Very good, and very dog friendly"

5
09/08/2018

I don't normally leave Trip Advisor reviews but on this occasion everything about our stay at Mytton Fold was so good I feel I should make an exception. All of the staff we met were warm & friendly, and came across as sincerely wanting to help in any way they could. (This was inadvertently tested by a significantly mud-related incident involving our dog(!), following which several of the hotel team willingly provided assistance of one sort or another.) The facilities were also ideal - this was the first time we'd taken Bella (the muddy dog) to a hotel so I was a little worried about how things would go, but the welcome, the room, and the special arrangements could hardly have been better and I wish we'd been staying for longer. Oh, and the pie, chips and mushy peas were excellent, too.

"Amazing staff and service"

5
09/08/2018

My new husband and I had the pleasure of using Mytton Fold for our wedding. I could not rate the venue and the staff highly enough. If we had a problem (even if it shouldn't have technically been there's) then they had a problem. They really did go above and beyond when helping us. Neither myself or my husband had any experience organising a function of this size and Barbara and Sarah Bryan were so helpful they took most of the stress usually associated with these kinds of event and made t their own. The views are second to none, the restaurant has fabulous food but the main draw is the staff. Friendly, warm, considerate and above all they are willing to help. We will certainly be returning, whether t be for a meal in the restaurant or a short break in the hotel.

"Hotel with a beautiful view"

5
07/08/2018

This is the first time we stayed at the hotel and we very much enjoyed our stay. I liked the fact that for breakfast our table was already reserved with our name on it, and they even remembered I liked porridge. There was a really wonderful area to sit outside, and you are in a beautiful area very close to Whalley.

BBryan, Owner at Best Western Mytton Fold Hotel & Golf Club, responded to this review
Thankyou for your recent review Im so pleased to read that you enjoyed your stay with us. We are very lucky to have some great team members who go out of their way to remember the little things I will pass on your comments to the rest of the team and look forward to seeing you again when your next in the area Regards Barbara

"Beautiful place"

4
03/08/2018

Had a really pleasant stay at Mytton Fold. Whilst I was only here 1 night on a business trip and not stayed here before I was pleased with the overall experience. Room was great, plenty of space and clean enough albeit hot with no air conditioning, but then again, we are experiencing an exceptional heat wave! What I need to mention is my evening meal. I chose to eat chicken breast, sweet potato and veg from the restaurant menu and it was one of, if not the most flavoursome meal I have ever eaten, it was absolutely delicious! Thank you chef! I'm a regular traveller and as I've now discovered this gem I'll will definitely be staying here again.

BBryan, Owner at Best Western Mytton Fold Hotel & Golf Club, responded to this review
Thankyou for your recent review. Im so pleased you were happy with the hotel, I will pass on your comments to chef about your meal and I look forward to meeting you when you are next in the area Regards Barbara

"Nice enough hotel, exceptional service"

4
03/08/2018

The hotel is nice enough - the rooms are fairly spacious (although the double bed was on the small side) and the bathrooms modern. We got a good rate, not sure I would pay the standard rate to stay though. We ate in the restaurant and the food was very good. The hotel bar stays open late for guests. The service was excellent from the reception staff to the restaurant and bar staff - made us feel special which is why I have rated it as very good rather than average. One point the hotel may wish to note is that when we arrived we sat in the bar to have lunch and the wedding planner came in with a prospective wedding couple and sat right behind us even though the bar was empty and then proceeded to ask the couple some what we thought were personal questions that you could tell the couple did not really want to answer right within earshot of us. It was a bit of an awkward situation so we left to give them some privacy. I would suggest to the wedding planner to take prospective wedding couples somewhere a bit more private in future.

"Always excellent!"

5
22/07/2018

I stay at this hotel on business many times during the year and it never lets me down. The staff are always attentive, the facilities are excellent and its location makes it an ideal choice for work when I visit many local businesses. The reception staff are always pleasant and welcoming, almost like being at home! The bar team is good - very attentive and pleasant, and though I don;t tend to eat in the restaurant, the bar snacks are OK.... Breakfast is always plentiful and sets me up nicely for the day ahead and there are multiple choices to cover all palates - fruit juices, cereals, continental meats, croissants or the standard full english. Check in and check out is fast and efficient, there is on site parking close to the hotel and plenty of outside space to explore if you feel the need for some fresh air. All in all, a home from home which is becoming a rarity these days.

BBryan, Owner at Best Western Mytton Fold Hotel & Golf Club, responded to this review
Dear Peter Thank you for the lovely review. We are indeed very lucky to have a team of people that genuinely want to look after the guest and Im so pleased that it feels like home from home as that exactly what we would like the guests to feel Thanks again and I look forward to seeing you again soon Regards Barbara

"Golf Game"

5
21/07/2018

Played here on the 21st July, from the welcome received in the Pro Shop the the service for food and drink, this place is set up exceptionally well. The course is short by modern standards but don't be fooled by this, if you expect to blast your way through it you will quickly become unstuck. Small greens and uphill approaches makes this course a real challenge whilst still being suitable for all levels of golfer. I would recommend playing here but would also advise a buggy as it is a very hilly course with lots of walking between holes.

"Golf hell"

3
20/07/2018

All I would say about this golf course are the views are fantastic. Make sure you rent a buggy as it is very very hilly Would struggle to return to this venue to play golf the fairways are mainly narrow and steep

"Superb wedding venue and excellent hotel"

5
15/07/2018

We stayed at the hotel for a familly wedding and stayed on for three nights before heading off on our annual holidays. The wedding setting was perfect , from the setting, the excellent Abbey suite and the input of the staff in ensuring everything went smoothly from start to finish. The seamless way the rooms were transformed ensured that everything went with out a hitch and everyone had a memorable day. Our stay: the food was very good, the room clean and to a good standard, and nothing was too much trouble for the staff . For the first night only we were accompanied by our small dog, Cookie, the hotel provided everything , including water bowl in the room plus bed etc. All in all the hotel went over and above and ensured a memorable wedding and a very comfortable stay. A big thank you to all the staff .

BBryan, Owner at Best Western Mytton Fold Hotel & Golf Club, responded to this review
Thank you for your recent review I'm so pleased you enjoyed your stay and time with us. We are very lucky to have some really excellent team working for us and I will pass on your comments to the them We look forward to seeing you again in the future Regards Barbara

"Golf Match"

3
08/07/2018

Have played this course a few times in club matches. There are a few nice holes, but generally it is just uphill & downhill. The greens are slow, and difficult to stay on with approach shots. However, the views from the course are very good.

BBryan, Owner at Best Western Mytton Fold Hotel & Golf Club, responded to this review
Dear Dave Thank you for your recent review of the golf course. We are very lucky to have such fantastic views of the lovely Ribble Valley and beyond especially with the lovely weather we are having at the moment. Thanks once again Regards Barbara

"Pleasant stay"

4
29/06/2018

Over night stay for a business trip, pleasantly surprised lovely hotel. Polish receptionist was a little rude but once I was in my room in was very clean, tidy with good WiFi. Bar prices was very good and all other staff was very friendly. I would stay again and even consider a week stay with my golf clubs. Check out was a completely differently experience. Great little hotel

BBryan, Owner at Best Western Mytton Fold Hotel & Golf Club, responded to this review
Dear Sam Thanks for your recent review of Mytton Fold. I'm sorry to hear that you felt the receptionist was a little rude and I will feedback your comments to her. I'm pleased to read that the rest of your stay was pleasant. Thanks once again and if your in the area again do give us a ring so we can put a package together for you. Regards Barbara

"Great golf weekend"

5
24/06/2018

Just had a fantastic weekend away.... hotel was great... golf fabulous.... even if greens a tad slow on day 1. Breakfast amazing.... rooms smart..... reasonable bar prices.... what's not too like...... staff professional and friendly..... thank you.

BBryan, Owner at Best Western Mytton Fold Hotel & Golf Club, responded to this review
Dear Ian Thanks so much for the lovely review Im so pleased everything went well and even the weather played its part.... We look forward to welcoming you back again soon Regards Barbara

"Lovely night away"

5
18/06/2018

We returned to Mytton Fold for our 1st Wedding anniversary and it couldn't have been nicer. We couldn't stay in the same room as our wedding night as it was already booked but the room we did get was (dare I say it) even better and we have we booked the same room again for next year. The staff were all very polite and helpful, booked us a taxi for our evening out, and made us feel really welcome. We had an early dinner which was delicious and hot. Our room was clean and bright, with a very comfy bed! Breakfast was plentiful and again the staff were wonderful. Can't wait to return next year.

BBryan, Owner at Best Western Mytton Fold Hotel & Golf Club, responded to this review
Dear Julia and Ian Thank you for the lovely review it was really nice to catch up and I cant believe its 12 months since your wedding. I will pass on your comments to the team and we look forward to seeing you again soon Regards Barbara

"Poor quality"

1
05/06/2018

The Sunday lunch was a birthday outing .The starters we okay,the staff pleasant but the meal was very poor.3very dry small slices of pork.What looked like instant roasties and chunks of carrot much to hard and big for anyone to eat.Ive had better veg in morrisons cafe.I waited at least 15 min at the bar to tell someone I was disappointed,a queue formed as people waited to be served.I was eventually offered a coffee as we d left the food.Never go there again

BBryan, Owner at Best Western Mytton Fold Hotel & Golf Club, responded to this review
Dear Carol Thank-you for your recent review I'm sorry to hear that you were unhappy with your meal. I have spoken to the manager on duty who apologies for not being able to speak to you right away but I believe there was another party arriving just at this point please accept my sincere apologies for this Thanks once again Regards Barbara

"Golf and Views"

4
30/05/2018

Had a golf overnight stay with 10 of our friends at this family run hotel.. Rooms were comfortable and had all the usual comforts of tea and coffee. A very nice touch were 2 covered trays with some cake and biscuits by the reception desk. Food was adequate to good, but we were on a set menu deal. Breakfast was plentiful. There was a lovely garden to sit and have drinks in. The golf course was at the back of the hotel and the views from if over the Ribble Valley, the Trough of Bowland and, even as far as Yorkshire, makes this a very good venue for golfers and explorers alike. If we had any complaint it was that the staff, who were delightful, were obviously young and in training, thus service could be a little slow but it in no way spoilt our enjoyment of our stay.

BBryan, Owner at Best Western Mytton Fold Hotel & Golf Club, responded to this review
Dear Margaret Thankyou for your recent review Im so pleased you enjoyed your stay with us and we look forward to welcoming you back in the future Regards Barbara

"So very helpful"

5
29/05/2018

Following a bereavement many family members had cause to use the hotel, often at short notice, and we held the wake at the hotel too. The staff, under the wonderful Barbara, could not have been more helpful and accommodating, seemingly the answer was always 'yes, of course', now what's the question. Lovely rooms, dog friendly, bar, restaurant, great grounds. Really not much more to say. Try it, you will not be disappointed, nor insolvent when you leave.

BBryan, Owner at Best Western Mytton Fold Hotel & Golf Club, responded to this review
Dear Tony Thank you for the lovely review. It has been a pleasure to meet you and your family I just wish it had been in better circumstances. I hope your trip home wasn't to arduous and Lucy behaved herself.... Look forward to seeing you again soon Take Care Barbara

"Excellent find"

5
17/05/2018

We stayed here whilst attending a wedding a few miles away. We arrived expecting a big, impersonal hotel from a large chain but we couldn't have been more wrong. Instead it had the feel of a cosy country house hotel. The staff were friendly and welcoming and the room we had was large with a great view over the golf course (only complaint was that the TV didn't work). We found that there was no noise from the golf course or the railway line so we had a peaceful sleep. The only problem was the noisy family down the corridor - the children were great but the parents weren't (the type who let their kids go knocking on grandparents' doors to wake them up early in the morning, followed by running races up and down the corridor - all well before breakfast had started) We will definitely be back.

BBryan, Owner at Best Western Mytton Fold Hotel & Golf Club, responded to this review
Thank you for your recent review I am so pleased you found our hotel cosy it is one of the advantages of Best Western that we are all privately owned and run giving us the opportunity to stamp our own mark on the business. I'm sorry to hear about the TV I will pass your comments onto housekeeping and I am so sorry about the children waking you up I look forward to welcoming you back in the near future Regards Barbara

"A little tired but a small and friendly hotel perfect for a quiet night away"

4
06/05/2018

Me and my husband stayed here over the weekend. I had mentioned on booking (only a few days beforehand) that it was my husbands birthday so could we have a nice quiet room. We arrived fairly late and were given our room key, to find we had been allocated the bridal suite! And they had very kindly left some drinks and a note for my husband to wish him happy birthday... Such a lovely touch! The rooms and hotel in general are slightly old fashioned and a bit tired decor wise BUT spotlessly clean and a nice big comfy bed. The bar was quite small and definitely seemed to lend itself more to a golfers bar than somewhere for a nice drink as a couple! But not really an issue for us :) We treated ourselves to breakfast in bed which arrived lovely and hot shortly after we phoned with our order! Overall would definitely stay again, the staff were lovely and friendly and the views and location were also a winner! Great value for money. Thank you again!

BBryan, Owner at Best Western Mytton Fold Hotel & Golf Club, responded to this review
Dear Stephanie Thank you for your recent review Im so pleaded your husband liked his beer and hat you both had a nice stay I will pass on your comments to the rest of the team and we look forward to welcoming you back. Regards Barbara

"A very welcome change to the norm!"

5
26/04/2018

I've enjoyed staying at this Hotel many times over the last few years and have always found the team there to be welcoming, friendly and incredibly helpful. The Bar/Restaurant facilities are fine for my tastes, and whilst there is a TV in the lounge bar, its not intrusive and is there to help guests to relax whilst enjoying a drink or a bar meal. During the wnter months there is even a welcoming fire in the old

BBryan, Owner at Best Western Mytton Fold Hotel & Golf Club, responded to this review
Dear Peter Thank you for the lovely review. I will pass on your comments to the rest of the team. Regards Barbara

"Sunday Lunch ????"

2
21/04/2018

Disappointing, just two of us in the restaurant and it was almost as if we weren't there. Small portions of starter which was far from exciting. Vegetables were broccoli and frozen peas which had not been properly drained as there was still water in the bottom. Small amount of mash blobbed on - at £49.95 for two I think it was a rip off to be honest - perhaps Because it was a Groupon ‘deal ‘? - we paid a good price for this and for £25 per person did not feel it was good value for money at all - sorry.

BBryan, Owner at Best Western Mytton Fold Hotel & Golf Club, responded to this review
Thank you for your recent review On behalf of our entire team, I would like to apologise for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Thanks once again Regards Barbara

"Golf overnighter"

4
11/04/2018

We stayed for one night at the Mitton Fold Hotel Overall had a lovely stay The rooms are quite modern some unfortunately overlooking the first tee and railway line trains run up till 11pm and start again at 6 am Staff are very pleasant Evening meal was very good We were allowed changes to set menu with no problems Breakfast was excellent Rooms need sounproofing and doors very flimsy Rooms need a good dusting Overall very good value for money

"Excellent"

5
08/04/2018

We have just returned from the hotel after having an excellent Sunday lunch for four people. We all had three courses There was a good choice for each course and the portions were very generous. We had a Groupon deal which meant we did not pay full price for the meal. But I would willingly pay full price in the future as what we had today was excellent. From entering the hotel we were cared for attentively and efficiently from the receptionist, bar staff and waitresess. The bar area and restaurant were pleasantly decorated and every were looked clean and cared for. Would recommend and we will be returning.

BBryan, Owner at Best Western Mytton Fold Hotel & Golf Club, responded to this review
Thank you for your recent review Im so pleased that you enjoyed your Sunday lunch with us We look forward to welcoming you back soon Regards Barbara

"Really good Sunday Lunch. Good menu choices."

4
08/04/2018

We have just had a really good quality Sunday lunch here on a Groupon deal. We chose three courses from the normal menu and were very impressed. Good varied choice of meals. Excellent hot home made soup and lovely mackerel pate starters followed by a first class Sunday roast beef dinner. Vegetables were really fresh and perfectly cooked. Plenty of meat and lovely gravy. The only slight downside was that one of the desserts, a lemon drizzle cake, was served smothered in a butterscotch sauce which wasn't as described. However the meal overall was excellent. The service was prompt and very friendly. We will certainly return here.

BBryan, Owner at Best Western Mytton Fold Hotel & Golf Club, responded to this review
Hi Jan Thank you for lovely review Im so pleased that you were happy with your meal. I will pass on your comments about the lemon drizzle cake to the kitchen Thanks again Barbara

"Really great hotel for exploring the Forest of Bowland"

4
28/03/2018

This is the second time we have stayed here. Two years ago we spent two days here and thoroughly enjoyed the stay, so decided to come back for 5 days. Although the welcome was friendly I think they were short staffed when we arrived, so it not as warm a welcome as before. On our first evening we wanted an evening meal. We were recommended to have our meal in the bar rather than the restaurant. The receptionist said that someone would take our order. We chose a table by the window which had recently been vacated. No one took any notice of us and we had to ask for a menu and also for them to clear and clean the table. We also had to wait a while before they took our order. There was only one couple in the bar so they were not rushed off their feet. This was not good start to an otherwise great stay. We had a quiet room which was well appointed. The breakfast was excellent and freshly cooked. For the remainder of our stay the staff were very attentive.

BBryan, Owner at Best Western Mytton Fold Hotel & Golf Club, responded to this review
Dear John Thank you for your recent review. I can only apologise for the team not looking after you on the Friday evening and I will certainly pass on your feedback to them. I am happy that you enjoyed the remainder of your stay with us and look forward to seeing you again in the future Regards Barbara

"Professional and friendly service"

5
24/03/2018

From start to finish the staff listened to what I required for my 60th birthday celebration with 43 family and friends. The Ribble Suite was the ideal size of room for the tables and disco with the private bar in the adjoining room for those who wished to talk more. The meal was delicious and well served. The room we booked for the night, and those of my other guests were clean and modern with excellent facilities and we had a lovely view over the garden. Also it was quiet so we could sleep well. There was plenty of choice, including vegetarian, for breakfast, cooked and continental.

BBryan, Owner at Best Western Mytton Fold Hotel & Golf Club, responded to this review
Dear Katrina Thanks so much for the lovely review Im so pleased we helped you celebrate your birthday. It was an honour to serve you and Im so happy that had a great experience Regards Barbara

"Excellent wedding venue, dated hotel. "

3
23/03/2018

We have recently attended a wedding here and as a wedding venue the hotel can't be faulted. As a hotel however the decor particularly in the rooms is need of a serious update. The breakfast has plenty of options and is very good. The staff during the wedding were extremely helpful and provided an excellent service. A couple of members of staff were on occasion slightly short tempered when you asked a question. I would recommend for a wedding but would not choose to stay again soon.

BBryan, Owner at Best Western Mytton Fold Hotel & Golf Club, responded to this review
Dear Hannah Thanks for your recent feedback about your stay here at Mytton Fold. Im pleased to hear that you enjoyed the wedding and will pass on your other comments to the rest of the team. Regards Barbara

"Nice and peaceful"

4
19/03/2018

We attended a wedding here earlier in the month of March 2018. Despite it being very cold outside (Beast from the East was in full effect) The building and rooms were very warm. Upon arrival, aesthetically the building is rustic looking and nice. The recpeption area was a bit difficult to find as it's tucked away down a side area. The bar area is nice and cosy and the staff are very welcoming. During the wedding set up and delivery the whole hotel was extremely helpful. I would definitely reccomend this hotel.

BBryan, Owner at Best Western Mytton Fold Hotel & Golf Club, responded to this review
Dear Drew Thanks for your recent review Im so pleased we looked after you so well. I am very lucky to have a great team here at Mytton Fold that really care about looking after our guests I will feedback you comments to them We look forward to welcoming back when you are next in the area. Regards Barbara

"Decent place "

3
14/03/2018

I have stayed here for couple of nights recently. Decent, well-mainted hotel surranounded by golf courses. The staff is nice and helpful the food is adequate. I really loved the fresh fruit salad on the breakfast buffett. I had a nice, comfy room , big telly and reliable Wi-Fi. What else you need.

BBryan, Owner at Best Western Mytton Fold Hotel & Golf Club, responded to this review
Thank you for your recent review I'm pleased that everything was ok for you and I will pass on your kind words to the team We look forward to welcoming you again when your in the area again Regards Barbara

"Lovely afternoon tea"

4
12/03/2018

Just returned from Mytton Fold after having a lovely afternoon tea. We were greeted with friendliness and the table was already set up for our arrival. We were presented with a choice of loose leaf teas which were very varied. The teapot was replenished with hot water without a need to ask. The afternoon tea was set out on a wooden tray which contained fresh sandwiches,hot quiche,a variety of cakes and a scone. There was also a small pot of jelly and a small soft drink. It was a very quiet afternoon but that didn't spoil the experience. We used a 2 for 1 voucher so the total of £12.50 for two was very good value. From today's experience I can recommend this despite previous reviews suggesting the contrary.

BBryan, Owner at Best Western Mytton Fold Hotel & Golf Club, responded to this review
Thankyou for your recent review Im so pleased you enjoyed your afternoon tea with us. We look forward to seeing you again Regards Barbara

"Afternoon tea treat"

5
30/01/2018

Visited for afternoon tea and was pleased that our table was ready for us on arrival and set out with pretty flowers. Chloe on reception was very friendly and helpful as was our waitress but sadly we do not have her name. We thoroughly enjoyed our afternoon tea it was fresh and well presented. We will be back. It brightened up a cold and dreary day.

BBryan, Owner at Best Western Mytton Fold Hotel & Golf Club, responded to this review
Hi Gemma, Thanks for your recent review Im so pleased to hear that you enjoyed your afternoon tea and that we brightened up a dreary day I will pass on your comments to Chloe and Lyndsey who will be happy to hear that you enjoyed your afternoon with us Thanks once again Regards Barbara

"Afternoon tea"

1
30/01/2018

A terrible experience service awful food just as bad felt like we weren't there waited 15 minutes before anyone acknowledged us food came in a crate like a child's birthday party cream borderline off .If you are going to do afternoon tea do it right for heavens sake this was an extra birthday treat for me that we had to tell our daughter who booked it for us that it was awful as we didn't want her to wate her money on anyone Else going

BBryan, Owner at Best Western Mytton Fold Hotel & Golf Club, responded to this review
Dear Stephen Thank you for your recent feedback. Please accept my apologises for no one acknowledging you on arrival and I am so sorry to hear that you didnt enjoy your afternoon tea with us, I will be passing your comments back to the team. Thanks once again Regards Barbara

"Friendly, Helpful Staff, Great Value"

4
25/01/2018

I book a two rooms as my dad and I were going to attend my Great Aunts 95th Birthday. When we arrived we booked for an evening meal and were offered the option to eat in the restaurant or the bar area, we chose the latter. The staff were friendly, the food was fantastic and very good value – nice log fire in the bar area to keep the cold and rain at bay! The bar has a good selection of real ale – not something you see all that often. Although we only stayed the one night the location was great, the rooms clean and very comfortable, the food good and the service excellent. My complements to the management and staff, it made our stay very pleasant one.

BBryan, Owner at Best Western Mytton Fold Hotel & Golf Club, responded to this review
Dear Robert Thankyou so much for your recent review. Im so pleased that we exceeded your expectations and we look forward to seeing you again if you are visiting your Great Aunt. Thanks once again Regards Barbara

"Average afternoon tea"

3
06/01/2018

Afternoon tea was quite nice although you could tell it had been lying around. The top sandwich was stale as was the brownie. The rest was fine though the scone was tiny. Plenty of tea. Staff all very pleasant however.

BBryan, Owner at Best Western Mytton Fold Hotel & Golf Club, responded to this review
Dear Carolyn Thank you for your recent review. I will feedback your comments to chef and the rest of the team Thanks once again Regards Barbara

"Good for one night bed and breakfast but do not pay for a four poster bed"

2
05/01/2018

I took my husband here for his birthday and a couple of days golf, prior to going on a week long holiday to Wales. I chose what looked like a delightful room that was described as having a four bed poster bed that I thiught would be quite romantic .On arrival, we were greeted by a very pleasant receptionist who gave us directions to our room which turned out to be some distance away. We were very disappointed to find that there was no lift as with two large suitcases, it was difficult getting the suitcases roung the bendy staircase but the bedroom was ok 2/3 star accomodation and adequate, however, the four poster bed consisted of nothing more than four bits of painted timber, one stuck in each corner of the bed, not at all like the last four poster bed my husband had booked in a different hotel which had character and beautiful drapes. We had a wander around outside but couldn't find anywhere close by within safe, well lighted walking distance to eat so were glad that we had booked to eat in the hotel restaurant. When we arrived at the restaurant at the booked time, it was empty and there were no staff about so we waited just inside, someone popped in and looked us and then went away again so we continued to wait and wait. Eventually, somebody did come to look after us but it was quite obvious that they had not expected us so perhaps that explains the long wait and not particularly friendly service. The menu did not offer very much by way of choice but was ok but I was not at all impressed with my main course, which was over cooked and, considering the price, was nothing special. On the second day, we were out on the golf course, I only spectate but my husband was very impressed by the staff, the facilities and the course and would highly recommend it. It was a damp and somewhat chilly day so we arrived back at our room, cold and damp and ready for a hot shower. I went into the bathroom to find that all the towels were very damp and one of them was very dirty. I then had to trek all the way back to reception with the towels and asked for replacement ones so that I could take them back with me. I appreciate that I could have rang room service but there was a wedding going on and I know that the staff were very busy and we wanted to shower a soon as possible. In the evening, we once more ventured into the dining room and again the service when we entered was, like the food, nothing special. I particularly remember the Lemon Tiramisu which was totally tasteless and quite unpalatable. My husband tasted it too and said it wasn't worth eating unless I was particularly hungry!. When the waitress came to take our dishes away, I thought she might have asked if everthing was ok with my dessert as I had not eaten it but she did not so I told her that I could not recommend it as it was tasteless, perhaps she could mention it to the chef. She seemed a little uneasy after she had told us that a couple on a previous day had made the made the same comment but she would mention it but I really appreciated her honesty and thanked her for it and also for the good service she had provided us with. When we left, I went to reception to settle the bill and saw a different lady who asked me if we had enjoyed our stay and so I told her that apart from the golf, then it had not been a great success and I told her all the problems and disappointments that we had encountered including the disappointing evening meals which we had had to endure on two days because we had been unable to find a better alternative close by. I also told her that it was my practice to write reviews on Trip Advisor and that I would think long and hard before reviewing this particular hotel. Her response was she did not like to read write bad reviews about the hotel and it was not the fault of the hotel that there was nowhere else close by that we could have eaten at. I thought this to be quite an odd comment as I had not actually complained about the remoteness but had just mentioned it to explain why we had not gone elsewhere on the second night. I was expecting her to comment on the dirty/wet towels, poor food, 4 poster bed design etc. but she did not. I also think that elsewhere, the bill might have been reduced but I paid it in full and left never to return again.

BBryan, Owner at Best Western Mytton Fold Hotel & Golf Club, responded to this review
Thank you for your recent review Im so sorry that we failed to meet your expectations and I will certainly be reviewing your comments at our next managers meeting as all the team care tremendously about Mytton Fold and they will be upset to think that they didnt meet your needs Once again my sincere apologies Regards Barbara

"Friendly, clean and good value"

3
31/12/2017

Stayed here while visiting family friends as it was convenient and my partner knows the owners. It's a clean, friendly 3 star hotel with a very good breakfast which beats many places I've stayed at recently. We had an executive room which was large and had a large modern bathroom. The room overall though was quite dated and the bed mattress was almost U shaped! It really does need to be modernised and brought to a more 4 star standard. That said it was good value compared to local alternatives and the staff couldn't be friendlier.

BBryan, Owner at Best Western Mytton Fold Hotel & Golf Club, responded to this review
Dear Steve Thank you for your recent review Im pleased to hear that you enjoyed your stay with us. I will pass on your comments to Housekeeper about the bed and Im pleased to read that the staff made you feel welcome We look forward to you staying again the next time you are in the area Regards Barbara

"Family + dog"

5
30/12/2017

We had a family room for 2 adults /2 children plus our Labrador - the hotel & grounds were perfectly dog friendly. Comfortable beds for all (kids beds often aren't), a great shower and anything you could possibly want for breakfast. We will be back.

BBryan, Owner at Best Western Mytton Fold Hotel & Golf Club, responded to this review
Hi Lucy Thanks for your recent review Im so pleased that everything was to your liking. We look forward to seeing you again when you are next in the area Regards Barbara

"Fabulous pre Xmas stopover"

5
24/12/2017

Fabulous time had by all, arrived to a warming and welcoming Jennifer on reception who checked us in and directed us to our rooms; our Nan had a disabled access room on the ground floor complete with wet room and disabled facilities. We had a room just a little way along, equally as good with a dog basket, blanket and bowl, a lovely touch. Both rooms were tasteful decorated and welcoming. We had arranged to eat out however, we opted to stay in with the roaring fire place. The gammon, chicken korma, homemade peppered steak pie and nachos topped with bbq pulled pork and garlic bread were well worth the choice and a reasonable £43. Breakfast consisted of both hot and cold choices served by a very lovely lady with toast in the rack (how it should be) cereals, spreads, waffles, muffins, pastries, jams as well as the option of full English (choice of eggs) porridge and for extra extra special selections of egg benedict and kippers. We had a thoroughly enjoyable stay and will definitely return. Well done staff you're a credit to the hotel.

BBryan, Owner at Best Western Mytton Fold Hotel & Golf Club, responded to this review
Dear Liza Thank you so much for your lovely review you have made my Christmas. The team here try so hard its lovely when they are appreciated I will pass on your comments Thanks once again and we look forward to welcoming you back when you are in the area again Best Wishes Barbara

"Friendly Hotel"

4
08/12/2017

If you want a boutique style hotel this is not for you but if you want friendly caring staff, clean spacious rooms and good wholesome food then it is. We requested a room change and the request was dealt with professionally and with good grace. The staff were always eager to please and you felt as though they had your best interests at heart

BBryan, Owner at Best Western Mytton Fold Hotel & Golf Club, responded to this review
Dear Nigel Thank you for your recent review Im really pleased to read that the team looked after you so well. We look forward to seeing you again when your next in the area Regards Barbara

"Jean"

1
05/12/2017

Went here to my niece's wedding venue. It was awfull!! My room was OK but basic & was too hot day & night however my sisters & my friends room was very cold. My friends kettle was broken she went to reception to tell them a girl came up with some milk instead of sorting out a kettle, my sister went to reception about the room being cold & only having just 1 bath towel in the room despite being 2 of them, this fell on deaf ears. The evening meal was cold not on warm plates there was a tablespoon of mash 2 roast potatoes which was frozen & was not fully cooked through turkey was cold with a smidgen of watery gravy. Worse meal ever.!!! My sisters & her husband soup was only luke warm & their meal wasn't good either. The breakfast was a disgrace & I wouldn't have fed it to a dog. Later on in the night they put out bacon & sausage with buns, there was quite a lot of bacon left & that's what we got rock hard bacon on our breakfast that had been warmed up from the leftovers from the previous night the mushrooms were tinned that had been fried & when u bit into them it was water & grease came out, the fried egg was hard & greasy the fried bread was awfull & the potatoes on it was warmed up! The sausage was full of grease & gristle Six of our party all left the breakfast. I myself cut the end off my sausage & thats all i had from it. We all said a back street cafe would have served a better quality breakfast for around £3.95. The worse breakfast we have ever had. The wedding venue part was OK nothing extraordinary though. 2 people out of our party complained about their issues with the rooms & also the breakfast all the receptionist said was she would pass it on to the management. The bedding was stained & dirty & so was the pillows & cases, cheap thin duvets & holes in dated carpets. Im sure all the 9 people in our party that stayed there would not recommend this hotel. I no for definite that 6 of our party wouldn't.

BBryan, Owner at Best Western Mytton Fold Hotel & Golf Club, responded to this review
Dear Jean Thank you for your recent review Im saddened to hear that we didnt fulfil your expectations I will certainly pass your feedback onto the rest of the team Regards Barbara

"Needs updating"

3
05/12/2017

Stayed here two days ago for the wedding of my niece. Paid £76 for room, we had no soap and the smallest bottle of shower gel I have seen anywhere. Only one bath towel when we arrived so asked reception for a second on at 2.30pm. When going to bed at 10.45pm no towel had been left, the bathroom mirror didn't light up either. The wedding was conducted in the Abbey suite and to get to it you had to walk around the building from reception and the small bar area. Good job it was a dry day as you would have been soaked had it been raining although there was a good few umbrellas in reception obviously for such emergency. The food for the wedding was palatable the first course we had was soup which was just luke warm but the main dish was warm enough. The evening reception served bacon and sausage tea cakes which were fine. The following morning I think they served the remnants of the bacon up for the cooked breakfast as it was inedible as was most cooked breakfasts that we served. I personally had fruit and poached eggs which were lovely. Unfortunately my husband ordered a cooked breakfast which he couldn't eat. They need to find a way you can get from one side of the venue through the building for guests convenience and change the chef. Management should be asking why so many plates of food were returned to the kitchen untouched.

BBryan, Owner at Best Western Mytton Fold Hotel & Golf Club, responded to this review
Thank you for your recent review I am saddened to think that the team didnt meet your expectations and I will certainly pass your comments onto the the managers. Regards Barbara

"Clitheroe"

5
02/12/2017

A great experience and definately one of the best hotels and service in the Best Western group. Brilliant service and excellent rooms, I didnt realise they also had a goldf course, I will definately be back but will extend my trip to include a game on the the excellent looking course.

BBryan, Owner at Best Western Mytton Fold Hotel & Golf Club, responded to this review
Dear David Thank you so much for your lovely review we really appreciate you taking the time to write. You must definitely bring your clubs next time as it free for residents after 4pm. Regards Barbara

"Needs more updating"

2
27/11/2017

Stayed there the other night, very nice rooms, great staff. All good until you fancy a coffee in the morning and you check the kettle. If I had of used it first before checking I would still be throwing up. They the door handle came off in my 3 year olds hand. At £109 a night we paid you would expect a clean kettle.

BBryan, Owner at Best Western Mytton Fold Hotel & Golf Club, responded to this review
Dear Les Thankyou for your recent feedback I will certainly be passing your comments onto the Housekeeper and I can only apologise for this. I am very lucky to have such a strong team here at Mytton Fold and I know they will be concerned about your observations. Thanks once again Regards Barbara

"Friendly staff great breakfast"

5
26/11/2017

Spent an overnight stay here after attending a lovely wedding. The room was very clean with all you need for a comfortable stay. The reception was a little cramped , as an earlier wedding were taking their group photos as we were trying to book in but lady on reception was very professional and helpful. Breakfast staff were very friendly and helpful and the quality of the food was outstanding and well cooked and presented.

BBryan, Owner at Best Western Mytton Fold Hotel & Golf Club, responded to this review
Dear Ken Thank you so much for the lovely review Im so pleased that the team looked after you so well. We look forward to seeing you again if you are in the area in the future Regards Barbara

"Friendly staff, lovely breakfast economy room"

3
19/11/2017

Spent two nights here. Welcomed nicely by Chloe and looked aftervwell by all personnel despite two weddings on during one night of our stay. Breakfast plentiful and tasty . Hotel buildings, corridors tired and need updating. Room acceptable but beds and linen of basic quality, also room lacked daylight. Had our room and furnishings therein been better would have happily awarded 4*

BBryan, Owner at Best Western Mytton Fold Hotel & Golf Club, responded to this review
Thankyou for your recent review We are very lucky to have such an excellent team working here at Mytton Fold and I will pass on your comments to Chloe Regarding the corridors Im pleased to say that they are being refurbished this week Thank you once again and I look forward to welcoming you back in the future Regards Barbara

"John Bradbury & Family from Cambridgeshire."

5
29/10/2017

Excellent service. They could not do enough for us. We must be your worst scenario - 2 adults, 2 grandchildren and 2 dogs, but wow! All well behaved, including me! The staff were most welcoming across the board and treated us all, including the dogs as a family and nothing was too much trouble (that's why boys and dogs loved you all). Thanks to you all for a first class plus service for us all. Words don't do you justice nor can they adequately describe how good our stay was. We will definitely be back

BBryan, Owner at Best Western Mytton Fold Hotel & Golf Club, responded to this review
Dear John Thank you so much for the lovely review I'm so pleased we exceeded your expectations as you can tell we love having families to stay especially those with dogs. I look forward to welcoming you back when you are next in the area Regards Barbara

"rather gloomy look from the outside"

4
26/10/2017

Entrance way to the hotel looks rather dull as the daylight fades in the early evening. No mention of free gift as a card holder. Breakfast cooked to order and offered a fair choice. Evening meal was good with a reasonable choice of dishes, but service rather slow as only a few guests there at the time. room was of good size but mattress was very soft.

BBryan, Owner at Best Western Mytton Fold Hotel & Golf Club, responded to this review
Dear Michael, Thank you for your recent feedback I'm pleased to hear you enjoyed your stay with us. I will pass your comments about service being slow back to the kitchen. I am happy to say that we are currently revamping the reception area and more lighting is definitely on the agenda. Thanks once again and we look forward to welcoming you back the next time you are in the area Regards Barbara

"Most dreadful experience with no internal character"

1
22/10/2017

Though this place looks tremendous from the outside it was let down on our first night as previously mentioned by a TA. Other guests behaviour. Now everyone should have a tremendous wedding day experience however not at the expense of other guests staying on the same night and following day. I had booked a 4 night stay B&B with a table booked for the first night for my wife's 70Th dinner, everything was OK apart from being stuck in a side room totally uncharactaful apart from the birthday balloon my sister had brought along in celebration, food was OK waiting staff tremendous. Now to bedtime as we retired we were disturbed at 2300Hrs by someone knocking on our bedroom door, small child lost maybe but it again happened at 0100HRS woke us but did not answer however maybe we should have because we were again woken by knocking at our door at 0200Hrs during these hours you could hear the constant running up and down the corridor of tiny little feet, note there is a notice on the entrance door to the corridor asking guests to be considerate, but what was most disturbing was someone tapping on our bedroom window at 0345Hrs. Altogether our worst nights stay in either an Hotel, B&B, Hostel, Campsite or any other type of accommodation since we got married 44 Years ago. However the story does not end there , we got up for breakfast buffet on the first morning and it was not nice we ate what we could and went back to our room 155 for a lie down and once again the knocking on the door started children again however at approx. 1100Hrs I was in the en-suite wet room having a shave when water started pouring through the emergency light fitting over the door, I of course got drenched in either tap/bath or toilet water I will never know as no one got back to us to see if everything was OK. My wife did immediately call reception to tell them of the problem and I proceeded to mop up the water that was all over the floor by both dirty and clean towels keeping one back for our own use which is a good job as no one from housekeeping replenished the towels until Thursday and this was after asking reception twice. I am also most concerned that no one from maintenance came to check our room. Now I was layed up for 2 full days and did not leave the room until breakfast Thursday morning which I have to say was beautiful and waitress service. We had spoken of our problem on the Monday night to the head waitress and she said they were aware of the situation this was also told to me by another long time guest who told me that guest had been and seen the manager. Now to leaving time hooray, paid the bill £467.55P asked if the stay was OK and said no in respect of our first night and following morning and I was asked if management had been to see us which was a BIG NO. This was supposed to have been a surprise for my wife's 70Th birthday which it was but it was not a nice time for her or me. We will not be back however all of the shop floor staff we met were of a tremendous calibre.

BBryan, Manager at Best Western Mytton Fold Hotel & Golf Club, responded to this review
Dear Ken Im so sorry to read your review I can only apologise for the behaviour of the guests on your first night we did on numerous occasions ask them to be quiet but to no avail. I personally apologised to your wife the day after when we walked back with some fresh milk and sugars to your room (the room had a do not disturb sign on which had meant she needed to come and ask for some of these amenities as the housekeeping team couldnt service your room) I would once again like to apologise for the behaviour of these guests. Regards Barbara

"Terrible "

1
21/10/2017

Bad attitude in reception - massive gypsy wedding going on on arrival and they SAID - they had no booking for me.... rubbish !! they had given rooms to wedding guests . Will never darken their dreadful doors again!!!

BBryan, Owner at Best Western Mytton Fold Hotel & Golf Club, responded to this review
Dear Ian Thankyou for comments. Im sorry you felt that the service you received wasn't good, as I explained to you at the reception desk we did have one room booked under your name but you said you had two rooms, we were extremely busy at the time but I can assure you we didnt give it to a wedding guest. My sincere apologies for any inconvenience this may have caused. Regards BBryan

"Restaurant ?? Not really"

3
20/10/2017

Not sure what to say. We entered reception which looked lovely and welcoming. The receptionist pointed to where we should go and said one of the staff would serve us. The corridor we walked down toward the restaurant was strange like a conservatory but only the width of a corridor. We were led into a room which certainly wasn't a restaurant, it was a spare room, old carpet no fixtures and the tables looked like they had been borrowed from a function room. There was music but certainly no ambiance it was really strange.......We had steak which we cooked on a rock, the steak was nice but one small tomato, 1 mushroom and one slice of onion.a little sparce and we had to pay extra for chips. Dissapointing.........

BBryan, Owner at Best Western Mytton Fold Hotel & Golf Club, responded to this review
Dear Amanda Thanks for your recent review, Im sorry to hear you felt the restaurant lacked ambiance Im glad you enjoyed your steak - its definitely one of the best ways to enjoy a good steak I was surprised with your comment about paying extra for chips as all steaks are served with a choice of new potatoes, jacket or chips included within the price. Thanks once again for your comments and I will certainly pass them onto the restaurant team Regards Barbara

"Ideal Lancashire Base"

5
15/10/2017

The Mytten Fold Best Western is a welcoming and comforable place to stay, with a wide variety of excellent food which is second to none. The staff were helpul and friendly without exception. The location is ideal as a base from wich to explore the region.

BBryan, Owner at Best Western Mytton Fold Hotel & Golf Club, responded to this review
Dear Kenneth, Thanks you so much for your recent review. Im delighted that you enjoyed your stay with us and I will pass on your comments to the team. I would agree that we are an ideal location for visiting the beautiful Ribble Valley and beyond whether by coach or car Thanks once again Barbara

"one night stay"

5
10/10/2017

Stayed here whilst attending a wedding at another venue, my wife is partially disabled so i had booked a easy access room. On arriving the hotel staff where very polite and helpful, the room was clean, warm and there was plenty of room for wheel chair access, this included patio type doors that led to a landscaped area that gave excellent access to the room. The breakfast we had was well cooked and plentiful and the staff where very helpful. even though it was our first stay at this hotel, with the polite and helpful assistance that was given by the staff i never felt unsure about where or what was available. The only slight downside i found, was because we arrived late and it being dark, some of the signage to the hotel was hard to see, but thats me being picky Very enjoyable stay

BBryan, Owner at Best Western Mytton Fold Hotel & Golf Club, responded to this review
Thank you so much for the lovely review, our venue is ideal for people with accessibility issues and Im so pleased we could cater for all your needs I do hope you will come and stay with us again Regards Barbara

"Golf weekend for 12, great hotel and golf course with helpful staff"

5
02/10/2017

Stayed at the hotel on a Saturday evening for dinner, bed and breakfast with 2 round of golf. The hotel is in a nice rural area. The staff at the hotel and golf course were helpful and attentive. The party of 12 had a great weekend and the staff were exceptional, friendly and helpful. For 2 rounds of golf on a hilly, challenging course, dinner, bed and breakfast for under £100 this was a great find. The hotel staff could not have been better. From reception, to the bar staff, catering and golf club we had great service who were pleasant and friendly. This is a family run hotel. For the very reasonable fee paid, this is a great mid sized hotel. We will return and thank everyone at the hotel and golf course for a pleasurable visit.

BBryan, Owner at Best Western Mytton Fold Hotel & Golf Club, responded to this review
Dear Colin Thanks for the lovely review, we are so lucky to have dedicated team members here at Mytton Fold. We look forward to welcoming you again Regards Barbara

"Dated..."

3
25/09/2017

My wife and I stayed at the hotel for two nights due to attending a wedding in the area. The hotel is very dated and is in desperate need of modernisation. The cooked breakfast was not very tasty at all. Our room wasn't the best with paper thin walls a mattress that was extremely uncomfortable. The staff are a credit to the hotel it's just a shame that the hotel doesn't match their hard work.

BBryan, Owner at Best Western Mytton Fold Hotel & Golf Club, responded to this review
Dear Tim Thankyou for your recent review. Im saddened that you found our hotel dated and that the breakfast lacked taste we very rarely receive negative comments about our morning offers and I will certainly pass your thoughts onto chef. I am very lucky to have such a dedicated team working her at Mytton Fold and Im glad you found their hospitality worth noting. Regards Barbara

"Wedding ceremony and reception"

5
10/09/2017

We celebrated our wedding here on Saturday 2nd September and it was absolutely perfect! The venue is amazing and we were lucky with the weather meaning we could get married outside. The food for the wedding breakfast was first class, the staff were friendly, welcoming and could not have done anymore to make our day special. We would have no doubt in recommending this venue for a wedding. We stayed in the sleigh bedroom for the bridal suite which was an amazing room. Thank you so much to the management, staff and everyone else at the venue who made our dream day perfect!!

BBryan, Owner at Best Western Mytton Fold Hotel & Golf Club, responded to this review
Dear Brendan Thank you so much for the lovely review Im so pleased you managed to have your ceremony outside in the beautiful gardens and the lovely views of the Ribble Valley. I will pass on your comments to the whole team and once again thanks for the positive comments We look forward to seeing you again soon Regards Barbara

"Great break...... until"

1
04/09/2017

This hotel is nice, bit dated but nice, the staff (the majority are quite helpful) So why the low mark, well, when you go away with 18 people, and you leave a day before them, how would you feel if one of the group has to text you to find out if you have paid!!! How embarrassing. And when you phone you speak to the owner, she explains that they know who was in the room that have not paid! And it is not your room!!! Or even someone with your party!!! And then pass the phone to the party organiser! Like they could do anything. It is quite clear that the admin in this hotel is very poor! The owner approached my group! And despite knowing the name of the guest! And the room they had been in. Didn't bother asking if that person had paid, just simply said we hadn't. For the record we had paid! The owner claimed she was being 'Diplomatic' Wow!!! They either have poor admin or poor customer relation skills. Either way, the embarrassment they have caused is not worth it. I was going to compliment them until this happened!!

BBryan, Owner at Best Western Ribble Valley Langho Mytton Fold Hotel & Golf, responded to this review
Dear Garry Thanks for recent comments As I explained during the course of the conversation to you on the phone it did became apparent that there had been an administration error at which point I did apologise. We are very much a family business and care tremendously about our guests and I am sorry on this occasion that this error occurred but I am glad that the team looked after you so well. Regards Barbara

"One night stay"

4
30/08/2017

Stayed here 12/8/12 booked 20 rooms we arrived late at night staff were very helpful escorting us to our rooms. Needs a bit of updating but clean and has everything you need. We were even given our own breakfast room for our party. Breakfast very good well cooked. Teas/coffees a bit slow in coming but they were very busy. Would recommend staying here again. Would repeat that staff very helpful and welcoming on arrival and during our stay. We stayed after Victoria and Adams wedding at tithe barn as there was no accommodation there.

BBryan, Owner at Best Western Ribble Valley Langho Mytton Fold Hotel & Golf, responded to this review
Dear Linda Thanks for taking the time to give us feedback. Im pleased that you enjoyed the breakfast and we are very lucky to have a dedicated team who work for us I will certainly pass on your comments to them Regards Barbara

"Anniversary Break"

3
18/08/2017

The hotel was clean, the staff very helpful and friendly. The rooms were well appointed, the bed really comfortable, however the hotel lacked atmosphere especially in the dining room. We were basically dining on our own and we were disappointed in the quality of the evening meal. Dining room staff need to make themselves more visible! Breakfast was adequate and I had Eggs Benedict which was very tasty.

BBryan, Owner at Best Western Ribble Valley Langho Mytton Fold Hotel & Golf, responded to this review
Thanks for your recent review, Im sorry to hear you felt the dining room lacked atmosphere I will certainly pass your comments onto Chef and the restaurant team. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Regards Barbara

"Short stay"

4
07/08/2017

The hotel was very pleasant, comfortable and friendly. If you needed anything they were on hand to assist. The room was basic but very comfortable with ensuite, clean and maintained well. Ideal for reasonably priced accommodation in a wonderful part of the country.

BBryan, Owner at Best Western Ribble Valley Langho Mytton Fold Hotel & Golf, responded to this review
Dear Phill Im so pleased to hear that you enjoyed your stay with us. We are very lucky to have a great team working for us here at Mytton Fold who try to go the extra mile when asked. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Regards Barbara

"Last minuite break"

3
07/08/2017

Very friendly staff, very welcoming on arrival. Think the rooms could do with a little TLC, light bulbs missing or not working, shower curtain not fitted properly also the curtain in bedroom had hooks missing so curtain hung off rail, the main issue was the quilt cover.. think it was a king size quilt with a double cover on it so half the quilt wasnt covered it was just tucked under the bed to hide it. On the plus side tea/coffee making facilities and the breakfast was good. Also the hotel surroundings are suberb

BBryan, Owner at Best Western Ribble Valley Langho Mytton Fold Hotel & Golf, responded to this review
Dear Susan Thankyou for taking the time to give us feedback from your recent stay On behalf of our entire team, I would like to apologise for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Regards Barbara

"Weekend stay"

5
02/08/2017

I had a very good weekend at the Mytton Fold, I was just staying as it was my dads 60th down the road and we needed somewhere to sleep but I'm glad we chose this hotel as it was a pleasure to stay at with nice rooms, lovely bar staff (Chantelle and the Night Porter) I would stay again when in the area and would recomend it.

BBryan, Owner at Best Western Ribble Valley Langho Mytton Fold Hotel & Golf, responded to this review
Dear Danny Im so please we made your stay a success I will pass on your comments to the rest of the team. Thanks once again and we look forward to seeing you soon Barbara

"Nice location, friendly staff"

3
19/07/2017

We stayed 4 nights. There were 3 adults in the room. It was a quiet location in the countryside, only one night was noise an issue from a high school prom at the facility. We did not eat there. The room was clean but the decor tired and the lighting very poor. Plenty of towels/ good shower and fresh milk for tea/coffee.

"The hottest breakfast plate in the universe"

3
17/07/2017

Lovely countryside location. Decor a bit tired. Receptionist sparky despite seeming to be the only member of staff late on a Sunday night. My request for an iron and ironing board was positively and quickly responded to. She almost got back to my room before I did. And like I said, the hottest plate at breakfast that ever singed a tablecloth. I don't know how it got to the table by human hand. I have a thing about standing in a bath to shower with a rubber shower curtain. Don't like it. And there's always a puddle on the floor after . . .

"Nice place"

3
11/07/2017

We stayed here in June, it's a good hotel for the one night we stayed. The room was really nice and clean and everything was what you would expect. It was a little hard to find, but that was us not being local. Also the room was very hot and the heating is controlled from reception. I would stay here again and breakfast was excellent.

"Good wedding venue"

4
11/07/2017

Visited for a friend's wedding in June 2017, overall it's a good wedding venue. The staff were all excellent and very helpful, the function space itself was spacious and tastefully decorated. The accomodation and breakfast was also of a very good standard.

"Lovely friendly place"

5
01/07/2017

Spent the evening here celebrating a family event. The food was really good and plenty of it in the evening. We'd booked rooms to stay over, which were comfortable and clean. There was a large, good choice at breakfast. I can honestly say the staff were all friendly and helpful, nothing being too much trouble. A very nice relaxing stay.

"Stunning golf course."

5
28/06/2017

What a course, challenging, very well kept and stunning scenery. Very helpful in the golf shop and lovely, friendly service in the bar. Gorgeous G&T served correctly, enjoyed sitting in the pretty courtyard. Can't wait to play again.

"A brilliant time spent here"

5
27/06/2017

My hubby and I celebrated our Golden Wedding Anniversary here in the Ribble Suite with a party and it was a fabulous evening from start to finish. The venue is first class in a beautiful part of the Ribble Valley. The room itself was well set out for the comfort of our guests with a dance floor for the disco etc. The fork buffet was excellent and tasty with something for everyone and lots of it, and all our guests remarked on how much they enjoyed it. Hubby and I along with our extended family all stayed in the hotel overnight after the party and were more than happy with our rooms which had everything we needed and very reasonably priced especially when taking into account the lovely breakfast, both continental and cooked. And as there had been a wedding in the Abbey Suite on the same night there were a lot of guests to provide breakfast for as everyone seemed to be down to breakfast at the same time but the food was excellent with lots of choice and quickly replenished. The dining rooms were very well set out with tables for everyone. This family hotel is very comfortable and friendly. The family and all their staff work very hard and nothing is too much trouble. They are all friendly, welcoming, helpful and efficient and I would highly recommend this hotel to anyone looking for accommodation and/or venue, good food and a round of golf if required on the picturesque and challenging course.

"Grip par open"

5
18/06/2017

Fabulous family run hotel and golf club. Nothing too much trouble for any member of staff. Lovely clean, comfortable and homely rooms. Food delicious and excellently presented. Golf course challenging and very well looked after. Can't wait to go back !!!! Would very highly recommend.

"My cousins wedding "

5
22/05/2017

We attended my cousins wedding here on Saturday 20th may and had a great time. Me and my family stayed overnight following the wedding and had an enjoyable stay, room was comfortable and breakfast very good. Would definitely recommend this hotel to others. Cannot thank the staff enough for making my cousins day so happy!

BBryan, Owner at Best Western Ribble Valley Langho Mytton Fold Hotel & Golf, responded to this review
Thank you for your lovely feedback! The entire team here at Mytton Fold work so hard to make sure guests are made welcome and we are most proud of our great British breakfasts! We like to really push the boat out for our bride and grooms so it's good to hear that you had such an enjoyable time.

"Overnight stay would reccomend"

4
20/05/2017

Arrived mid afternoon the receptionist was very helpful and arranged the booking of a taxi to and from a wedding venue we were attending. The room was comfortable The breakfast cost £10 Was good value.

"Overnight Stay Following Function at Hotel"

3
30/04/2017

We stayed for one night as we were attending a function in the hotel. Service at the function, in a separate building with no covered walkway between the main hotel and the main function suite, was good. Food was reasonable, nothing special, but service quick for around 80 people. We stayed in the main part of the hotel, I believe there are some outer (maybe newer) room also. Room was dated by modern standards. Floor boards very squeaky both inside and outside the room. Breakfast was a small buffet selection of cereals & fruits, plus a cooked to order full English. The breakfast was well cooked and enjoyable and the service very good.

"Check your invoice!"

1
24/04/2017

I would advise all to check their receipt/invoice closely!My friend paid for the room as a treat for me, and only £20 was knocked off the room as deposit. We paid £40 deposit, but despite numerous phone calls we are £20 out of pocket. Also, the kettle shelf fell to the floor at teatime spilling water into my friends shoes - we reported this to reception but didn't even get a proper apology. The room was basic, with no fridge, although the bathroom was very good.

BBryan, Public Relations Manager at Best Western Ribble Valley Langho Mytton Fold Hotel & Golf, responded to this review
Thank you for your feedback as it's most important to us here at Mytton Fold. I am happy to confirm that the deposit was knocked off your final room bill but if you would like to discuss this in more detail please feel free to get in touch with us directly. We accept full responsibility for the kettle shelf and this has now been replaced. Our receptionist did apologise for this unfortunate incident and we thanked your friend for bringing the matter to our attention. We appreciate that you felt disappointed - and therefore thank you for mentioning that you were pleased with the bathroom.

"Not a very pleasant stay"

1
24/04/2017

Stayed at Mytton Fold whilst house hunting in the Ribble Valley area. First night was awful, as there were rowdy guests from a wedding party in the hallways and stairs (just next to our room). We were told in the morning that police had to be called as there was some damage. Also advised that the next night would be better but no offer to reduce our bill. The next night was better but wouldn't stay there again. Beware......if you book check to see if there are any weddings taking place, if so and you still want to stay at Mytton ask for a room far enough way where there is peace and quiet. I actually stayed in January 2016 but can't post this far back enough, hence it is showing as May 2016.

"Wedding venue "

5
16/04/2017

We attended a family wedding here and the place is fab! Loved our room on the first floor (got a little warm during the night but it's not a disaster) Breakfast was good despite the small hangover! Drinks prices were reasonable for a hotel and the staff were all really helpful and friendly! Would definitely come back!

"Wedding"

4
15/04/2017

Spent two nights in this hotel, we were not expecting a good nights sleep as when we arrived around 2:15pm they were catering for two weddings. We checked in then checked out the room, it was fine, it had all you would expect including an ironing board. The evening meal was fine and priced from £8. To £20. Depending on the dish. Drinks were around £3.50 a pint so not bad for a hotel. With two weddings in full swing we trotted off to bed around midnight, we heard nothing of either wedding party and had a good nights sleep. At breakfast we got talking to a couple of local people who told us we should have gone across the road to a local pub where prices were really cheap, £1.80 a pint and meals less than £12. Never mind the buffet breakfast was OK full English and continental, we had more than enough. We had a little walk around, the golf course looked in good condition, the entire estate was clean and tidy. Then back to the room to get ready for transport to Mytton Hall for our wedding.

"Good for the price!"

4
14/04/2017

Right off the bat the reception was excellent. We had large bags and no elevator and several doors that we struggled to get through. Large group was in lounge when we arrived. We had gotten to the restaurant before them but they had gotten their orders in before us. The service was only a little off for us but could understand. Terrible smell in our room! Not sure what it was but had window open all day/night. Noise not too bad at night but hallway was very loud early evening. Bathroom was amazing-upgraded. Dated rooms but for the price-ok.

"WEDDING VENUE"

5
03/04/2017

Our family visited Mytton fold for a wedding 30/3/2017 The whole day was relaxed and well organized Beautiful clean rooms, friendly helpful staff, fresh produce freshly cooked. Great location A++++++++

"Great wedding venue but dated rooms"

3
30/03/2017

Great wedding venue helped by glorious sunshine and lovely gardens. Room spacious and bathroom good. Slightly dated carpets and curtains. One major criticism- no hair driers in the room (available from reception?). I'd imagine that every room was taken by wedding guests so hair driers pretty essential!!

"Wedding accommodation "

3
29/03/2017

I need to start by saying that the wedding venue for this result is brilliant! The hall and quality of the wedding was of a high standard - my issue was with the accommodation. We had a deluxe rooms which I was hoping would be as high as standard as the venue but it really wasn't. The decor was dated, the shower in the room was broken, the corridors leading to the bridal suite/executive rooms had the noisiest floor boards creaking through the evening from guests going to their rooms. I would recommend it for a wedding but wouldn't pay the price to stop over again.

"Wedding"

5
27/03/2017

Had our wedding here and it was excellent. Would recommend as a venue to anyone. There were a couple of issues in the early stages of making the booking but they were well resolved. Over the weekend we were well looked after and the service was excellent. Everyone we dealt with was organised, efficient and friendly. They worked hard so our special day was just that. I would also recommend the people they suggest for flowers, room decoration and disco. We got everything we asked for. Food was excellent and nobody went hungry. An awesome day/weekend. Big thanks to all involved.

BBryan, Manager at BEST WESTERN Mytton Fold Hotel & Golf, responded to this review
Thank you for your kind comments. I am glad the earlier issues were resolved. I am happy yourself and Kelly enjoyed your day. I will pass your kind comments onto the staff involved as they will appreciate this. The suppliers we use come well recommended and are trusted by ourselves and again I will pass your comments onto them individually. Hopefully we see you again in The Fold Restaurant and wish you both a long and happy marriage. Nicholas Parker

"Excellent value."

5
06/03/2017

Good value hotel, with clean and spacious bedrooms. On arrival a warm welcome from a true Lancashire lady on reception. Breakfast and service was excellent, again served by very friendly and attentive staff. A credit to the Hotel service..

"Good friendly hotel"

4
28/11/2016

This a good hotel, it is very quiet, there is not the  hustle and bustle of city centre hotels, rooms are spacious and very clean. Service is excellent and you always receive a warm welcome at reception. Bar has an open fire which is quite pleasant on a winters evening.

"VERY GOOD FOR A SOCIAL FUNCTION WITH A MEAL"

5
27/11/2016

Attended a social function this afternoon with a Sunday lunch served in the main function room. The food and service was excellent and the ambiance of the room and staff attention was first class. We are looking forward to our next social and dancing on their large dance floor. Well done!

"V nice & swish"

5
26/11/2016

After the previous night when my company booked us into a hostel I was dubious about this booking. It's not our usual hotel in the area & I disappointed there were no fitness facilities. I needn't have worried, this was one of the best hotels I've stayed in recent years. The staff were a pleasure to deal with, rooms were well laid out & of a high standard. The local village is delightful & was a joy to visit. I've seen previous comments about breakfasts, I thought they were lovely. I had to pay a little extra, £3.50, for a fish dish, this was delicious. Highly recommended & definitely intend to return.

"Dubious pricing and rip off breakfast pricing..."

3
12/11/2016

Having booked last week for one mid week night [ as i do most weeks in various Ribble valley hotels ] decided to add an extra night same day,,, receptionist insisted on charging an extra tenner per night [for a Thursday ] as it was ' policy ' no compromise and then said would i like breakfast ? on checking it was £ 25.00 !! pn / double room for a bog standard b,fast almost London prices ! room was clean,,,tidy but will book elsewhere in future ! customers always have choices ! so have you !

" A good venue hotel, "

4
07/11/2016

Unfortunately our visit started badly with a very poor reception due to 3 members of staff not recognising basic reception and customer care skills. You only get one chance! ..............fortunately, things did improve. Our room was very warm and comfortable, albeit the mattress was getting a little tired. The en-suite was excellent and a delight to use, lots of hot water, good pressure and comfortable bath. This is a mainly a function and golfing hotel and very busy, many of the public areas are designed to that end. This means that the restaurant doubles as part of a suite of rooms. However, that leaves it lacking ambiance and cosiness. There were a number of events occurring during our stay but we were not disturbed at night. We enjoyed 3 full English breakfasts that were served by a young happy food service team who enjoyed their work. Generally, the staff were professional, very friendly and attentive with a desire to demonstrate a good hospitality skills.

BarbaraBryan, Owner at BEST WESTERN Mytton Fold Hotel & Golf, responded to this review
Dear Gerald - Many thanks for your lovely review and I was delighted to learn that we redeemed ourselves after the first hiccough when you arrived - usually my reception team are on good form but unfortunately not on the day you arrived - apologies. I have enjoyed sharing your comments with my team - I was delighted that the rest of your stay was great including dinner and breakfast and that you enjoyed undisturbed sleep. I look forward to welcoming you back on many occasions in the future - just call the hotel directly so you get a great room at the best price! Kind regards Barbara Bryan Owner

"Dated"

3
30/10/2016

Stayed at this hotel for 2 nights over the weekend. The room was spacious and the bed was comfy. Unfortunately it was very dated, dusty and unclean. The water pressure and temperature of the shower wasn't ideal, especially when getting ready in a rush. The room also had a small cupboard door which seemed to rattle when any movement was made from other guests in the corridors or other rooms, which was both noisy and irritating. The only positive of the hotel would be the friendly and welcoming staff.

BarbaraBryan, Owner at BEST WESTERN Mytton Fold Hotel & Golf, responded to this review
Many thanks for your review and I was delighted that my team made you very welcome when you stayed with us recently. I was of course disappointed that you found the room dated as we continually upgrade the quality of our rooms with a refurbishment programme - but most of all of course there is absolutely no excuse for a room which is dusty and unclean. I wish you'd mentioned it at the time and I promise I would have sent the housekeepers in to make sure it got the Spick and Span treatment which I expect. Your comments do help me improve the quality of service that we offer so thank you. Hopefully I can persuade you to come back and stay again when I promise a complimentary upgrade to one of our deluxe rooms facing the golf course. Just make your booking with reception directly at the hotel - so they can action an upgrade. Kind regards - Barbara Bryan Owner

"Social Occasion "

5
29/10/2016

Excellent hotel. Staff very friendly but professional. Nothing is too much trouble for them. Room was excellent. Very clean and spacious. Breakfast was very good. Served to us with all our needs met even special diets and requests were dealt with calmly and efficiently.

BarbaraBryan, Owner at BEST WESTERN Mytton Fold Hotel & Golf, responded to this review
Dear Susan - Many thanks for your great review and I was delighted that you enjoyed your stay with us and loved your room which was clean and spacious. I have shared your lovely comments with my team - who look forward to welcoming you back to Mytton Fold on many occasions in the future. Kind regards Barbara Bryan Owner

"Superb Customer Service.."

4
29/10/2016

Stayed for just one night at the Mytton Fold Hotel while on business. The hotel was clean, well maintained and cosy. The staff were excellent and very helpful. Special mention to 'Nick' the Food & Beverage Manager. Nick was extremely helpful, sorted a few 'bits and pieces' out for a tired traveller! His attentive approach allowed me to forgive the hotel for the poor mobile phone signal, which I overcome using the free wifi. The room was excellent. Breakfast was going and piping hot. Recommended.

BarbaraBryan, Owner at BEST WESTERN Mytton Fold Hotel & Golf, responded to this review
Dear Nigel - Many thanks for your lovely review and I was delighted that my team made you very welcome and were helpful during your stay. I have shared your lovely comments with Nick - we all like to make sure that our guests are well catered for! Unfortunately we can do nothing about the poor mobile phone signal - I think we are in a bit of a blind spot, but I was pleased that the free WIFI works a treat! We look forward to welcoming you back to Mytton Fold soon - Kind regards Barbara Bryan Owner

"Overnight Stay"

4
28/10/2016

I stayed here after checking out from a near by hotel, very warm friendly efficient hotel. Very professional staff, bedroom slightly small although I appreciate it was a last minute booking. great bar meal, plenty of free parking will stay again when in the area

BarbaraBryan, Owner at BEST WESTERN Mytton Fold Hotel & Golf, responded to this review
I was delighted to read your review and so glad that you enjoyed your stay with us recently. We are pleased that you will put Mytton Fold at the top of your list next time you are in the area and we look forward to welcoming you back. Just make your booking direct with the hotel and then we can make sure we give you an executive room at the best price so you can enjoy more space! Most of our rooms are larger and enjoy views over the gardens and golf course. We look forward to welcoming you back - Kind regards Barbara Bryan Owner

"Very accomadating"

5
21/10/2016

Went here today for a family funeral my husband who is coeliac usually finds it very difficult when the buffet is served to find anything he can eat. As soon as I asked if they had anything gluten free the staff were on to it straight away and he was provided with everything that was on the buffet in gluten free I can't thank them enough fantastic service well done

"A weekend stop over "

3
17/10/2016

Was part of a wedding party so stopped the. Ugh this before and the night of the wedding. The staff are nice and friendly. Room was ok on the clean front. As has been mentioned before the water pressure and lack of warm water is a joke, and I was in a refurbished room. Even after ten mins it was tepid water temperature. Even at 450am it was useless. The mattress needed replacing if I'm honest. You could feel the springs and it made you both role to the middle. Food for the wedding was ok. There was a massive gap between courses. I think it was going on for an hour between each one. Our table was forgotten for a few things so we had to tell them we had missed out. So better organisation is needed there. It was a beautiful day for our friends and I'm happy, on the whole, that things went smoothly for them.

"Over night stay after evening Wedding reception"

4
16/10/2016

Attended an evening wedding reception and the venue and food was fantastic, the accommodation was ok but the room was clean but not spotless as dust on things. Breakfast was good and check out was swift. Room Was unfortunately next to the stairs on the ground floor and with the noisy floor boards you could hear everyone coming and going on the stairs especially at 6am on a Sunday morning

"Very welcoming"

5
16/10/2016

We stayed at the hotel as part of an overnight golf package. I must say that the staff were friendly and attentive. The evening meal was very good and the breakfast also, with enough choice to suit all tastes. Accommodation was clean and modern. The golf courses was in good condition, the members friendly and the shop pro was very helpful and inviting. An excellent all round package, and a venue that I would be happy to revisit in the near future.

"Overnight Stay"

4
14/10/2016

Stayed at this hotel on many occasion. Hotel in in a nice location complete with some lovely grounds and a golf course which also hires buggies. Played the course a couple of times which is a good testing course but would recommend getting a buggy. Staff are very friendly and rooms are up to date and clean. Had a meal at night but to fair on this occasion 1/2 of it was cold. Breakfast has a good selection on a buffet style but again in this instance the toast & eggs were cold but this would not put me off staying here as normally the food as been good.

"Wins the TripAdvisor award for the worst shower EVER"

2
08/10/2016

I can honestly say that this hotel has the most pitiful hot water pressure that I have ever experienced in any hotel ever. The shower was beyond pointless. They have nicely refurbished the bedrooms and bathrooms, but have not bothered to fix their water pressure. Plenty of cold water pressure, but obviously using an antique gravity-fed hot water system. Changing over to pressurized hot water tanks would fix this problem at little cost.

"Good hotel with great staff"

4
06/10/2016

Set on the grounds of a golf course as a golfer i really can't complain about the location. The welcome at check in was very warm, quick and easy. My room was a little bit away from the reception and up a couple of flights of stairs, not an issue for myself but this could be a problem if you have difficult with cases up stairs. I ate of site so can't comment on the restaurant, breakfast was very good, a good selection of cereals and pasties, with attentive happy staff. There is a good sized car park with plenty of spaces. If I'm in the area again, i shall be staying here.

"Good stopover"

4
06/10/2016

We stayed as we were eating at a restaurant nearby. Most people were staying that night for a wedding, and despite a little late night noise from a neighbour, the big party wasn't a problem. Our room was a decent size, everything you need, though the bed wasn't very big - just a standard double I think. The whole decor of the room, though clean and tidy, just seemed a bit old and uninspiring. Have to say I prefer Premier Inns. Wifi worked fine and the staff were friendly and helpful. Of course a big draw for the place is having its own golf course - but we didn't use that. Nor did we have breakfast, which was quite a bit extra, on top of a mid-range room price, but a decent stopover nonetheless.

"Great location, friendly staff"

5
04/10/2016

Staff were very friendly, Hotel was modern and very clean, good service overall. Large group staying at the hotel prior to a wedding near by the next day, meal specially organised for us and all aspects of the stay were great.

"Shame I don't play Golf"

4
26/09/2016

Having stayed here for a few nights found the hotel and staff really nice with plenty of car parking space. The grounds looked amazing, but I don't think that they would appreciate me playing golf here as last time I played the grass went further than the ball.

"Fantasic from start to end."

4
24/09/2016

Our Daughter recently got married and held both her ceremony and reception at the hotel. The day was well organised and as the weather was glorious the grounds provided a great back drop to the photos and somewhere for the guests to sit in the sunshine and enjoy drinks . We had booked a room overnight and requested an early check in so that when we arrived ahead of the ceremony we could cater for our young grandson , however our room wasn't ready but a very helpful member of staff let us use another room which was a display of great customer service. All the staff throughout the day were helpful and courteous . The bedroom was of a good standard and the breakfast was excellent. This hotel is a little gem which I would highly recommend .

"Girls night out"

5
14/09/2016

Another excellent stay at mytton fold, staff couldn't do enough to help, great food plenty of choice at breakfast both hot and cold buffet style and lovely decorated rooms. Great views over the Ribble Valley too. Well worth the stay. Thankyou.

"Beautiful surroundings - excellent hotel!"

5
10/09/2016

Stayed for two nights for a wedding. The hotel was lovely and the staff couldn't do enough for you. The breakfast was excellent and we were given a private room for family. The food for the wedding was excellent.

"Much better than expected!"

5
08/09/2016

I have to say I was apprehensive staying here. With so many other good hotels in the area, Well I have to say great value for money extremely friendly staff good breakfast and clean tidy and well presented rooms . Would certainly recommend

"Wonderful venue for a Wedding"

4
08/09/2016

Recently attended my niece's wedding at Mytton Fold Hotel and Golf Club - the hotel was clean, nice room, good food. The wedding was lovely from start to the end. Reception was very busy and took a while to book in and the same to check out. The breakfast was lovely. A little disappointed with the room, thought it was a bit expensive for what it was.

"Weekend away / wedding"

5
07/09/2016

What a lovely setting for a wedding . Super hotel very clean and staff could not do enough for you . We stayed the night before the wedding and ate in the restaurant ! Was a superb meal . Thanks for a great weekend

"An excellent place to stay."

5
06/09/2016

We love to stay at this wonderful hotel as every one is so warm and welcoming. The management are family and every vistors' needs are catered for.They welcome dog owners to stay and this is a plus for owners who are unable to leave their pets in kennels. We have stayed many times and sooo look forward to our next visit.

"Wedding Guest at a wedding 26/08/16"

5
27/08/2016

My husband and I stayed here as a friend of ours was getting married This was a 3 star hotel but we found the facilities clean and well maintained. The staff were excellent - nothing was too much trouble. We ate breakfast at the hotel - it buffet breakfast with a choice of hot and cold. The selection was very good - lots of choice!

BarbaraBryan, Owner at BEST WESTERN Mytton Fold Hotel & Golf, responded to this review
Many thanks for your lovely review and I was delighted that you really enjoyed your stay with us for your friend's wedding over the Bank Holiday weekend. I was delighted to read that the team were very friendly and made you welcome and that nothing was too much trouble! I hope that we will have the pleasure of welcoming you back on many occasions in the future - just remember to call the hotel directly and you'll enjoy a great room at the best price. Thank you so much for taking the time and trouble to write such a lovely review - Kind regards Barbara Bryan

"Golf Break"

5
25/08/2016

Enjoyed our golf break at Mytton Fold, hospitality was excellent as was the food - golf course tough but we coped! Our room was comfortable and very quiet, would certainly visit hotel again not sure about the golf!

BarbaraBryan, Owner at BEST WESTERN Mytton Fold Hotel & Golf, responded to this review
Many thanks for your review and I was delighted that you enjoyed your stay with us - and that my team made you very welcome. I was glad that you were challenged on the golf course - and hope you took advantage of our state of the art buggies - it's the best way to experience the course here at Mytton Fold and to appreciate the views from the top of the course! I hope that we will have the pleasure of welcoming you back on many occasions - now you know the course the next time will be so much easier! Don't forget to book direct with the hotel so that you can get a great room at the best price. Kind regards Barbara Bryan

"wedding"

5
24/08/2016

My brother in law and his partner had their wedding here, what a lovely place grounds are perfect for photos and the main room is stunning, wedding was run like clock work ,rooms are clean and breakfast was lovely. Me, my partner and son had a perfect stay.

BarbaraBryan, Owner at BEST WESTERN Mytton Fold Hotel & Golf, responded to this review
Dear Hayley and Rhys, Many thanks for your great review and I was delighted that you loved your brother-in-law's wedding held here recently and that the team looked after this special occasion well from start to finish - I have enjoyed sharing your comments with everyone! I hope we will have the pleasure of welcoming you back on many occasions in the future - just call the hotel directly to get a great room at the best price! Thanks for taking the time and trouble to review the celebrations, Kind regards Barbara Bryan

"Good basic hotel in lovely grounds."

3
11/08/2016

stayed for one night with other family members - had 3 rooms booked. Grounds when driving into hotel are pretty. Check in was quick and staff friendly. (Take all the flyers off the reception door and Windows) Room was a good size and clean - decoration a bit dated in the rooms and hallways (name plate on our door was a painting of a pigeon). Some joker had set the radio alarm to go off at 12.30 and 1.30am ha ha!!! which obviously disturbed our sleep but sorted when I unplugged the alarm however we were then woken again by guest below's Tv at 6.30am - not the hotels fault but we didn't get the best nights sleep. We ate a light meal in the bar and the food was good and reasonably priced, bar man was friendly and helpful. Great pub directly opposite with good beer/ale/cider. Basic hotel but not expensive so we got what we paid for.

BarbaraBryan, Owner at BEST WESTERN Mytton Fold Hotel & Golf, responded to this review
dear Mr & Mrs Welsh - Many thanks for your review and of course I was disappointed that there were niggles with your stay - particularly the alarm clock incident which is impossible to recognise when checking a room. I was glad that you found the food good and the barman friendly and helpful. Our rooms are all named after the wildlife seen on Mytton - whether it is flora, fauna and birds .... all spotted in the hotel and golf course grounds - hence the pigeon! We do have plenty of those! I hope that you will come back and stay when next in the region - there really is so much to see and do in the area - and of course Mytton Fold Hotel does offer complimentary golf for residents after 4.00 each day. Thanks for taking the time and trouble to leave your review - Kind regards Barbara Bryan Owner

"Outstanding food , outstanding accomadation and lovely polite staff"

5
11/08/2016

This really has to be one of the very best stays that I have had while working away from home . Everything was outstanding. My room was modern , clean and very much up to date. With free perfect working WiFi, and a decent TV. All the staff were so helpful and professional. The evening meal was faultless as was the breakfast. I hope I can stay here again . You really should stay here.

BarbaraBryan, Owner at BEST WESTERN Mytton Fold Hotel & Golf, responded to this review
Dear Nigel - Many thanks for your lovely review and I was delighted that my team made you welcome and that you enjoyed your stay with us! It is great to have a review like yours to share with my team and the Chefs almost blushed at your praise! Thank you. I look forward to welcoming you back on many occasions in the future - just book with us direct at the hotel so that we can give you a complimentary upgrade to the best room available! Kind regards Barbara Bryan Owner

"Meal with family"

1
10/08/2016

I recently visited this hotel as I had family staying there, we went to meet them for a meal which was not very nice (my salad tasted of soap and my sister ordered fish it came with uncooked potatoes and no veg) the service has gone down since Best Western took over I would not recommend this place to anyone until they employ more staff, the wait for the meal was to long.

BarbaraBryan, Owner at BEST WESTERN Mytton Fold Hotel & Golf, responded to this review
Dear Lesley How disappointed we were to read your review as it is so difficult to correct a disappointment with food except on the day and I don't believe that you reported any of your concerns to members of my team. Please come back and give us another go in the future and I am sure that you will find that the level of service and food is just as good as it has ever been. The hotel is still owned and managed by the family who started the business well over 30 years ago, but we joined the marketing group Best Western Hotels to give us the technology to attract business from around the world. It is very difficult to stand alone in an era when things change so rapidly and we have found their marketing and sales skills second to none. However they are not involved in the day to day operation of the hotel at all. I hope you will give us another chance - as always, the Hargreaves family look forward to welcoming you back. Kind regards Barbara Bryan Owner

"Warm and friendly hotel"

5
10/08/2016

The hotel is situated on a golf course with beautiful grounds and is the perfect venue for weddings, parties and formal events. We arrived to a warm welcome from Reception. Our room was well presented with a triple settee on which to relax. Everywhere was immaculately clean. All the staff were helpful,suggesting places to visit during our short visit. The Trough of Bowland, Pendle Hill, Lancaster, Morecombe and several stately homes. Breakfast was plentiful - fruit, cereal, juices, yoghurt, pastries and of course full English with toast and marmalade/jam. Thick cut bacon, fresh eggs, tasty sausages and champion black pudding. What more could you want? The bar snacks were good, especially the pie. So good to see 'real' pie, i.e. proper pastry and tasty filling, not a 'stew with a puff pastry lid'!The Bar serves a nice pint of Thwaites. The wi-if is painfully slow, measured at 0.43 Mbps. Free but frustratingly slow. Nothing seemed too much trouble for the staff and we felt part of the family by the time we left. All in all a very enjoyable stay. We would come here again if we were in the area.

BarbaraBryan, Owner at BEST WESTERN Mytton Fold Hotel & Golf, responded to this review
Dear Mike - Many thanks for your lovely review and we were delighted that you enjoyed your stay with us recently. Chef was thrilled that you enjoyed his home-made steak pie - one of my favourites too! We are working on the WIFI and have invested heavily over the last couple of years to improve the connectivity but we are waiting for better WIFI to come to the Ribble Valley too. We look forward to welcoming you back on many occasions in the future - just call us directly to enjoy the best price for a lovely room. Thanks for taking the time and trouble to review your stay! We really valued your comments. Kind regards Barbara Bryan

"Not the Best, western!"

2
06/08/2016

First impressions driving up were good. Nice grounds with a pretty swing and bridge. Ideal for wedding pictures. However out visit soon went down hill. We arrived early and we're informed our room was ready, great!! Sadly on entering the room it was pretty apparent the room wasn't fit for purpose. > Room 223, wasn't ready and had additional furniture items in the room and a quilt piled up with stripped bedding. I Informed staff who were very odd about it, and looked at me like I had three heads. Luckily I did tell them as otherwise we would of returned in the evening to the same sight. The room had clearly not been used since this refurb and wouldn't have been touched in our absence as they thought it was ready to use. Slightly worrying as it makes you wonder what housekeeping do each day. I had to make a couple of uneccessary trips to reception only to be told we weren't being moved and to go back to the room and leave our belongings in the corridor. A public area? Hmm no thanks. And that housekeeping would clean the room. The girls attitude wasn't the greatest, it seemed like she was very put out by the situation and there was some huffing, she left me standing at reception as she walked off towards the room. I asked if I ought to follow and she said if you want. The customer service was poor, she did apologise later on but only after when we went to reception again waiting for our taxi. > in the evening, when we got back to the room it had been straighted up however there were malteaser chocolates all over the floor at the side of the bed and milk cartons. Clearly housekeeping couldn't have cleaned it as they were in plain sight. There is also a really odd surgical stench in the corridor and bedrooms which wasn't nice. > Check out was another shambles, no one at reception when we left to pack the car, the entire place was eerily quiet with no atmosphere, staff or customers. Really Odd. When we got in a girl was on the desk, no conversation, no how was your stay. By this point I'd given up so I just gave the key in and went to leave before she said hang on, there's something on your room. I said there wasn't and it was fully pre paid to which she said it wasn't and as I didn't have a receipt on me I had to pay. So on my credit card I paid, a very strange amount and not the price of the room. On the way home after checking my bank statement incase I had gone mad and hadn't pre paid, I spent 35 minutes on the phone to travel republic who confirmed it had all been pre paid and that they would get in touch with the hotel to rectify. I was glad of this as I didn't envisage it being an easy task as they were so strange during our stay. TR called back to say the girl was confused and had charged me the supplier cost which she shouldnt have done. There is an obvious training need required for the staff, they just aren't professional or customer focused which is a shame as I'm sure they are nice people, they just don't look cut out or trained to run a hotel or capable of guest interaction.

BBryan, Owner at BEST WESTERN Mytton Fold Hotel & Golf, responded to this review
Dear Ann-Marie Many thanks for taking the time and trouble to review your stay with us and I apologise sincerely for the quality of service that you received both by our reception and housekeeping team. As a privately owned and operated hotel it is very important that we meet and hopefully exceed our customer expectations, which clearly was not the case during your stay. I have spoken with my team and implemented additional training both in reception and housekeeping. There is no excuse and I am sorry that your stay with us was marred by inadequate service. If you would like to come back and stay with us in the future do let me know as I'd like to offer you a complimentary one night's stay to include breakfast to show you that we can and do things right. Thank you for taking the trouble to write your review – it is only when guests share their experiences that I am able to improve the quality of service that we offer.

"Working in the area"

5
04/08/2016

My hotels get booked through the company I work for, therefore I don't get a lot of choice about where I stay. This hotel is great. Food is excellent, staff are polite and courteous and the room is extremely spacious ( 258). The only noise I found which wasn't disturbing was the farm animals early in the morning. The rooms are cleaned daily. Whilst other reviews have mentioned issues like odd smells, I can honestly say every area of the hotel I have been in smells fresh and looks very clean. I would highly recommend staying here and will advise my company to place me here again should I be working in the area again.

"Nice hotel but poor room"

2
29/07/2016

We stayed at the Best Western after attending a wedding nearby. The hotel itself was very nice; lovely grounds and staff that were also extremely pleasant and helpful. The breakfast in the morning was also nicely done with a great selection to choose from with the buffet. However, the room we had (112) was something of a let down. Whilst nicely presented and clean, the bathroom was pretty shabby and the shower head was completely covered in mould. The bed was also particularly uncomfortable as the mattress / frame were very noisy and had sheets that only just covered about half the bed. We were also unable to open the twin doors to let any air in, so after a shower the room became uncomfortably hot with no way to cool it down. Finally, the room seemed to amplify any noise from above or the stairs close by as we heard everything from the room above us whilst it was also opposite a conference room which was booked early in the morning. Needless to say, we didn't get much sleep or were able to relax during our (short) stay. I'm sure generally staying here is a very nice experience, but if you get offered this particular room, ask for something else!

BarbaraBryan, Owner at BEST WESTERN Mytton Fold Hotel & Golf, responded to this review
Many thanks for your review following your stay with us recently. I am so sorry that you were disturbed by noise and didn't have a good night's sleep. I have asked Fran our Maintenance Engineer to check the French windows as they should be able to be opened and I have asked our housekeeper to check all the other details regarding the room which are unacceptable. Many thanks for taking the time to review your stay with us - I hope you will give us the opportunity of welcoming you back in the future - just call the hotel directly to book your room and I promise a complimentary upgrade to one of our deluxe rooms overlooking the golf course. Kind regards Barbara Bryan

"Great hospitality and delicious family meal"

5
26/07/2016

We thoroughly enjoyed our delicious stone cooked dinner - a lovely welcoming atmosphere and fabulous food. Every member of our party was very well looked after and the desserts were wonderful - particularly 'Childhood Delight', complete with candy floss! Thank you.

BarbaraBryan, Owner at BEST WESTERN Mytton Fold Hotel & Golf, responded to this review
Many thanks for your lovely review of dinner in The Fold Restaurant - I was delighted you enjoyed the Stone Steaks which is a new concept we have introduced this year so it is great to know you appreciated them! The Childhood delight is my particular favourite too - and our most popular dessert at the moment. I have enjoyed sharing your comments with my restaurant and kitchen team! We look forward to welcoming you back soon - Kind regards Barbara Bryan Kind regards

"Golf trip"

5
26/07/2016

Can say enough good things about the hotel as the staff can't do enough for you, stayed there for a 4 day gilf trip and rooms nice staff great and golf course nice( my golf terrible) if you get a chance don't hesitate

BarbaraBryan, Owner at BEST WESTERN Mytton Fold Hotel & Golf, responded to this review
Dear Martin - Many thanks for your lovely review following your golfing trip here and I was pleased that you really enjoyed your stay with us - I was delighted that my team both in the hotel and Golf Shop made you feel very welcome. I was glad that you enjoyed your golf here and hope that it helped you improve as the week went by! I do hope that you will come back and enjoy us again soon - just book directly with the hotel in order to get the best rooms at the best rate! Thanks for your review which I have enjoyed sharing with the team - it makes our job worthwhile! Kind regards Barbara Bryan

"Nothing Special"

3
14/07/2016

This was an odd hotel. Room 236 just for one night. Room and corridor smelt like a hospital. Bathroom was brand new and lovely but with an inexplicable bright purple LED in the ceiling which I could not turn off (see photo), this was too bright to sleep with the bathroom door open. The room next door had extremely noisy taps which vibrated through my room. The WiFi reception barely worked in the room and if you are an O2 mobile phone customer you'll barely get a reception there. The restaurant food was good. Stay was spoiled by rowdy elderly Gents getting drunk in the restaurant and bar and the rooms suffer noise intrusion from adjacent rooms. Buffett breakfast food was cool (as in temp!)

BarbaraBryan, Owner at BEST WESTERN Mytton Fold Hotel & Golf, responded to this review
Many thanks for your review and I was sorry you didn't love your stay with us recently. As a privately owned hotel we work really hard to make the guest experience special and have invested considerably in the WIFI throughout the building so I was sorry you found poor connectivity. Unfortunately we cannot do anything about the mobile phone signal, that is out of our hands. The blue light in the bathroom is so you can visit the loo in the night without putting the light on and activating the fan. I was glad that the restaurant food was good and sorry of course that you were disturbed by other inconsiderate guests. I do hope that you will come back and give us another chance - book direct with the hotel to get the best rate for the best rooms - ask for a room in the Garden Wing where the outlook is still over the golf course but there is no disturbance between rooms. Thank you for your candid and honest review - it all helps us to improve the quality of service that we offer. Kind regards BARBARA BRYAH

"Golf weekend"

5
10/07/2016

Just back from a really excellent weekend at this hotel ! 18 girls golfing and enjoying excellent food and company. Nothing was too much trouble for any member of staff for anything you asked for ! Had Emma mithered to death on Reception , she just kept smiling and never made you feel you were a nuisance ( I was) !! Barry in the Pro Shop went out of his way to accommodate us and change our tee times to enable us to have a more leisurely breakfast. All in all a fantastic stay , and the rain kept off !!! Thanks Cathy

BarbaraBryan, Owner at BEST WESTERN Mytton Fold Hotel & Golf, responded to this review
Dear Cathy, Many thanks for your lovely review and I was delighted to learn that your golfing weekend was a great success. I have shared your comments with Carole and Barry in the Golf Shop who were pleased that everything had gone well and took full credit for the weather too! Thanks for your lovely comments about the reception team and the food - I have enjoyed sharing your review with my team. We look forward to welcoming you back next year - do remember that to take advantage of the best rate and great rooms just call the hotel directly and speak with Caroline our Front of House Manager. Many thanks - it makes our job really worthwhile when we get a great review to share! Kind regards BARBARA BRYAN

"Excellent Hotel. Even better if you play golf!!"

5
09/07/2016

All the staff I came into contact with gave me an exceptionally high standard of customer service. If I am staying in this area again, I will definitely use this hotel. The hotel has a very quiet location, well off the main road.;

"Ok"

3
27/06/2016

Stayed here for business trip. Food was good although there was not a lot of veggie options for one member of our party and the hotels computer was not working. There were newly refurbished rooms that two members of my party did get however i did not . All in all not a bad stay.

BarbaraBryan, Owner at BEST WESTERN Mytton Fold Hotel & Golf, responded to this review
Dear Danielle, Many thanks for your review on Tripadvisor although of course I was disappointed that we hadn't made sure that all your rooms were the same quality when you stayed with us recently on a business trip. We have recently completed a refurbishment of another fifteen rooms so when you come back do ring in advance and ask us to allocate a room overlooking the Golf Course - they are my favourites. Chef would have been delighted to create vegetarian dishes for you - he is really flexible and can always create lots of options very easily - just ask. I hope we'll have the pleasure of welcoming you back in the future when hopefully we'll score a five out of five! All constructive feedback is very much valued - but do please give us a second opportunity to show you we can and do, do things right! Kind regards Barbara Bryan

"Golf break"

4
22/06/2016

Overall excellent hotel, bit on the small side. Rooms clean, good choice of food especially the breakfast when you could have a much or as little as possible. Price of drinks in the bar were also very reasonable. Staff Very friendly and helpful.

BarbaraBryan, Owner at BEST WESTERN Mytton Fold Hotel & Golf, responded to this review
Dear Peter, Many thanks for your lovely review and I was delighted that you enjoyed your stay with us. It's always good to share comments with the team as I so appreciate that they are a very friendly and helpful team. We look forward to welcoming you back on many occasions in the future - Kind regards Barbara Bryan

"My views on mytton fold hotel"

4
21/06/2016

Stayed at this venue following a wedding and evening reception the room was a good standard and very clean. there were tea and coffee making facilities there to.the meal that was served for the wedding breakfast was prawn cocktail roast beef followed by profiteroles the meal was of a very good standard and served very quickly by an army of waiters and waitresses the ones that served us were polite and smiled all the time. The evening reception we were served with bacon and sausage sandwich's they were absolutely first class and wernt tight with the bacon 5 Rasher's on a tea cake 10 out of 10 the service we got was first class.breakfast was outstanding everything you could think of including the lovely bacon and sausage and as much tea and coffee as you could drink .we had a small problem with the room which we brought to management's attention and that was sorted very quickly . We then booked a Sunday lunch for 3 weeks following we had soup which was very nice and then we had lasagne which we felt just lacked a little in taste and cheese sauce .the millionaire toffee cake was very nice but lacked some cream or ice cream the meal was served with smiles and courtesy in a very relaxing atmosphere I still think that what we had was excellent value for the money to sum mytton fold hotel up the place is in a lovely area the staff from reception upto the manager are all very pleasant and easy to deal with 12 out of 10 for a lovely stay at mytton fold

BarbaraBryan, Owner at BEST WESTERN Mytton Fold Hotel & Golf, responded to this review
Dear Peter - Many thanks for your lovely review on Tripadvisor and I was delighted that you enjoyed every moment of your attendance at a Wedding reception here - and that the food and service was first class. Your comments about Sunday lunch have been shared with Chef who has already made a difference to the lasagne flavour - and added ice cream with the dessert! Reviews are always so helpful. We look forward to welcoming you back on many occasions in the future - Kind regards Barbara Bryan

"golf weekend with the lads"

5
20/06/2016

golf weekend with 11. great hotel everything was perfect. the staff we very helpful. food was good and we all booked meals on arrival. the golf course was challenging and one of the group who plays off 4 struggled. Sunday was better as we had a idea of the course. one note get buggies as the course is hilly. would probably book again.

BarbaraBryan, Owner at BEST WESTERN Mytton Fold Hotel & Golf, responded to this review
Dear Jim, I was delighted to read that your group had enjoyed their weekend with us at Mytton Fold and that my team had made you feel very welcome. We are glad you enjoyed the golf and I would quite agree that hiring our buggies does allow you to enjoy the view from the course better. On a clear day you can see as far as Blackpool Tower. I do hope that we will have the pleasure of welcoming you back next year - just call Carole in the Golf Shop and she'll look after you and get you the best deal. Thanks for the great review - it delights us when guests share their experiences with others. Kind regards Barbara Bryan

"Best Western Langho"

5
14/06/2016

Great family run hotel with that family run feel to it through its personable and friendly staff and its attention to detail. We thought it was excellent value, the dining was excellent, the rooms were great and the staff very attentive and helpful. As a location for exploring the local area walks it was ideal and the hotel staff also gave sound advice, maps etc to help with that. Definitely recommend it and we will use it again.

BarbaraBryan, Owner at BEST WESTERN Mytton Fold Hotel & Golf, responded to this review
Dear Rick, Many thanks for your great review and I was delighted that my team made you very welcome and were helpful during your stay. i have enjoyed sharing your lovely comments with them at our morning meeting. We were so pleased that everything worked well for you - and we look forward very much to welcoming you back soon. Just booked with us directly at the hotel and you can be sure of the best room at the best price! Kind regards Barbara Bryan

"Nice a quiet location with stunning views out on the golf course"

5
14/06/2016

Stayed here and was very lucky with the weather. The accommodation was pleasant and the greeting was friendly and welcoming. The food was lovely and a decen choice of beers too at the bar. Nice court yard area in the middle.

BarbaraBryan, Owner at BEST WESTERN Mytton Fold Hotel & Golf, responded to this review
Many thanks for your lovely review and I have enjoyed sharing your comments with my team - I was delighted that they made you feel very welcome. As a privately owned hotel it is really important that the personality of the hotel shines through every member of the team. We look forward very much to welcoming you back to Mytton Fold in the future - do book directly with the hotel and I promise the best room at the best price! Kind regards Barbara Bryan

"Still retains family run hotel atmosphere."

4
12/06/2016

We have stayed at this hotel when visiting relations nearby for the last 20 years or so and it has improved continuously over this time. You still feel like it is a family run hotel but with some of the extras which come from its being part of a large group now. The answer to just about every request is "no problem" and it never seems to be. The construction of the hotel does not lend itself to providing a very good wireless service in some of the rooms which are a distance from the main reception which can hamper internet and particularly streaming services. A lack of air conditioning can make it a little sticky on warm nights. Having the golf course on site and free to play after 4pm is a definite bonus. We would always check availabilty here if staying in the area.

BarbaraBryan, Owner at BEST WESTERN Mytton Fold Hotel & Golf, responded to this review
Dear Michael, Many thanks for your lovely review and how good it is to learn that you have been staying with us over the last twenty years. You will have seen many changes, but we have always retained the importance of hospitality - we like to think that our team are friendly and always make guests feel very welcome. We joined the Best Western marketing consortium a few years ago, to support the sales and marketing objectives of the hotel - and they don't interfere with the running of the hotel, providing it is working well. The partnership works really well for both of us. We look forward to continuing to welcome you on many occasions in the future - Kind regards Barbara Bryan

"Fold Restaurant"

4
05/06/2016

Visited here to try the hot stone cooking experience.The staff were very pleasant and we were soon shown to our reserved table Two of us ordered the sirloin steak ,the other the tuna with scallops and prawns.All were good and the cook it youself on the hot stone different.The side plate to put your cooked food on was too small as was the table, you were struggling to find room for everything until the stones were taken away. Vegetables were extra and portions small ,you would have expected veg to be included at this price. Having tried the "hot stone" I think I would prefer to have my food cooked by the chef not DIY .

BarbaraBryan, Owner at BEST WESTERN Mytton Fold Hotel & Golf, responded to this review
Many thanks for your review of The Fold Restaurant - and I found your comments very useful in the future development of the Stone concept. I will speak with Chef regarding the side portions - although we do find that most of our guests are happy with them. We are always happy to continue to serve great food direct from the kitchen so it is of course still possible to have the Stone options cooked for you by the Chefs. Many thanks for taking the time to review your dinner with us - come back soon and give it another go! Kind regards Barbara Bryan

"Myton Fold"

5
01/06/2016

Stayed for a second time, its a charming location at a golf course. The staff are top notch, the rooms are charmingly named after different birds. The bar is well stocked and open all night! Breakfast was good but not with as much choice as I remember from my last visit. Would stay again.

"Convenient place to stay to attend a local wedding"

5
31/05/2016

Very impressed with the whole experience. The staff could not have been more helpful. The setting was beautiful and well maintained. The room was very good for three adults. Appeared new in every respect. Excellent breakfasts but the great surprise was the evening meal in the restaurant. Fine dining to say the least. An excellent dinner at a reasonable cost. You would have to travel a long way to get a meal as good. All the staff were extremely friendly and very attentive. Would certainly recommend this hotel to all friends and family.

"Our daughter's wedding, Friday 27th May 2016."

5
29/05/2016

We had a wonderful day/ evening at this venue. After nearly 2 years of planning the day couldn't of gone any better. The staff were exceptional whilst keeping a low profile. The directors were "hands on" and the way things ran so smoothly was a credit to them. Nothing was too much trouble and everyone was friendly and approachable. The wedding breakfast was delicious, hot, plentiful and the beef so tender. The evening food was fab too. Well done to the chefs and catering staff. It was a lovely day and the grounds are beautiful and great for photographs. Our room was large and very clean.What a perfect day, keep doing what you are all doing and Thank you so much.

BarbaraBryan, Owner at BEST WESTERN Mytton Fold Hotel & Golf, responded to this review
Dear Micky, Many thanks for your lovely review on Tripadvisor which I have enjoyed sharing with my team. I was delighted that the arrangements for your Daughter's Wedding went really well and that you had a brilliant day. I hope you'll choose Mytton Fold for all family celebrations in the future! Many thanks - Kind regards Barbara Bryan

"Mytton Fold"

5
22/05/2016

Staff across the board were fantastic, helpful and engaging. Room was good quality and very clean, internet was easy to access without strange passwords. Food was well prepared and good quality and the bar was well stocked.

BarbaraBryan, Owner at BEST WESTERN Mytton Fold Hotel & Golf, responded to this review
Dear Dale, Many thanks for your lovely review and I was delighted that you enjoyed your stay with us and that my team made you feel very welcome. We look forward to welcoming you back to Mytton Fold on many occasions in the future - Kind regards Barbara Bryan

"Friendly welcome excellent value"

5
18/05/2016

We arrived early and we given a really friendly welcome and we were allowed into our room early. It was an excellent room and a quiet location. In the morning the breakfast was excellent. We especially recommend the clementine marmalade which you also buy at the hotel reception. We will return if we are the area again.

BarbaraBryan, Owner at BEST WESTERN Mytton Fold Hotel & Golf, responded to this review
Many thanks for your lovely review on Tripadvisor and we were delighted that you enjoyed your stay with us recently. We love the marmalades too as they are made locally - and only travel about three miles to our table! We look forward to welcoming you back whenever you are in the area. Kind regards Barbara Bryan

"Nice enough stay"

3
13/05/2016

Good food, pleasant staff, bed linen, pillows and towels need renewed. Breakfast very nice and served with a smile. Location perfect, very quiet. Stayed before on the ground floor, creaking floorboards from above when walked on so I recommend a room on the upper floor

BarbaraBryan, Owner at BEST WESTERN Mytton Fold Hotel & Golf, responded to this review
Dear Kevin - Many thanks for your review on Tripadvisor and I was glad that you enjoyed your stay with us. The two new wings are of concrete design so there should be no floorboard creaking - so do make sure that you ask for a golf course view when you next stay and I promise a silent stay! We look forward to welcoming you back soon - Kind regards Barbara Bryan

"Golfing weekend"

4
11/05/2016

Just returned from a two night stop at the resort and played three rounds of golf. The Hotel is easy to find and the staff were incredibly friendly and helpful.The bar was welcoming and the restaurant provided some good quality food. Breakfast was fresh and continually replenished. The golf course although not long is extremely challenging and a test for anyone. It is very hilly so a buggy or electric trolley is essential. Luckily is was not windy or it would have been an even bigger challenge. Not the best course you will play but as a package good value for money.

"Lovely new restaurant 'The Fold'"

5
04/05/2016

What a lovely evening at the Fold Restaurant. Relaxing, friendly service, just as a Friday evening should be. The steaks here are to die for, cooked exactly as you like them because you cook them yourself! Served on a VERY hot stone you decide when it's ready to eat. Best thing is, it stays HOT until the very end. What a fantastic idea! Go with your mates. Enjoy a good steak, good company and a relaxed, friendly atmosphere.

"very beautiful out look & comfortable but a bit expensive"

4
02/05/2016

+s Good view Comfortable bed Smiley beautiful reception staff (really made my day) clean carpets and bedding -VEs Voice insulation in the rooms is not up to standard smaller rooms shower is not so good

"The Fold restaurant definitely worth a try. Awesome "

5
27/04/2016

I've been to Mytton Fold many times, stayed in the hotel, enjoyed a wedding, partied at Christmas and had lunch in the bar. So it was only right that I tried the new restaurant The Fold. The husband and I had a lovely meal. I started with the goats cheese black pudding and beetroot, may sound like a strange combination but trust me very tasty, my hubby had the meatballs, both lovely starters. Just the right portion size. We then had the hot rocks steak. You get a needed bib (trust me it makes the experience ) to save your clothes from spitting from the steak cooking, I think some other restaurants could learn from this. Cooking for yourself was perfect for us. The steak stays hot no matter how quick or slow you eat. The option of a sauce, we stayed plan on this occasion and choice of dips along with either chips, new potatoes, jacket potatoes or salad. Hubby had the chips I had the new potatoes. There were additional options of sides but neither of us opted for this although I wished I had ordered a salad after. We did have the garlic bread though which was tasty. For dessert the hubby had the childhood memories, a selection of all the good stuff from being a kid! Ice cream, candy floss popping candy mini doughnuts and hot chocolate sauce. I had a liquid dessert in the form of a liquor coffee. The restaurant itself has been nicely done. The lighting could be a little softer, for a more intimate feel which we commented on whilst there, but this didn't spoil the evening. An lovely evening with awesome food.

"The Fold HOT ROCKS"

5
27/04/2016

We went The Fold the newly named restaurant here last night to try the HOT ROCKS selection on the menu , and we were not disappointed , I had the seafood selection which comprised of Tuna, scallops and King prawns served on a HOT ROCK so you can cook to your own liking, we got full instructions from the staff, Hubby chose the Steak and throughly enjoyed a lovely medium rare steak cooked again On the HOT ROCKS at our table, would we recommend to others , defiantly its well worth a visit ,the rest of the menu is beautiful with plenty of choice , The Fold is lovely good, food good service, defiantly a lot of updating gone on at The Fold , well worth a visit. CA.I

"Golf Trip "

4
20/04/2016

14 of us arrived for our annual Scotland v England Competition . The welcome was warm and very helpful and the girls on reception did there best to allocate our rooms to sharing and non sharing. We dropped off luggage and proceeded to the course. The course is a test of golf , it's short but hilly with stunning views across the dales. It's not a championship course and doesn't claim to be but there is enough out there to trip up the lowest handicap. I personally found it good fun out there and although the greens had been treated and were slow its was still a good test. Back to the hotel for shower and food and a private dining area had been layed on for us. Food was superb and 3 courses for your money is very good value. The service in this place is fantastic and all the staff are friendly and very helpful. My opinion is that it's worth ago if you have a society that enjoys good golf , good food and good service. I couldn't fault it other than its looking a little tired in places and the carpets ( I am in the industry so noticed ) a little dated and worn. It's very good value for money ( too cheap really as I would have paid more) ... It is what it is and they claim nothing else other than a nice and friendly hotel to visit and on thats exactly what it is .

"A wonderful escape to the country"

5
18/04/2016

If you want a lovely place to stay in the countryside then this is it. Mytton Fold is a lovely family run hotel friendly staff where nothing is too much trouble. Food is good especially the breakfast. Rooms are lovely but most importantly very clean, warm at a touch of a button. You can play golf or go for lovely walks but don't come if you want loud music and people because it's not there. I would like to thank you all for helping to make eight oldies enjoy themselves and by the way Barbara have taken the shower cap (good for proving my bread) . Will be back.x

"Lovely surroundings...a couple of small points"

4
17/04/2016

Beautiful surroundings, great countryside views and lovely setting. Friendly service too. The rooms are ok. Ours was quite small however, check if you need more space. Staff were attentive and very nice. Breakfast, on the whole, is good. Except the sausages, which were really disappointing. Watch out too for the surcharge if you order from the smoked salmon/kipper selection...it's not obviously noted for your attention! Otherwise a decent place to stay.

BarbaraBryan, Owner at BEST WESTERN Mytton Fold Hotel & Golf, responded to this review
Dear Jo, Many thanks for your review and I was delighted you enjoyed your stay with us. Next time book with the hotel directly and I promise we will make sure you have one of our Executive rooms which are larger, many with lovely views over the golf course. I am sorry that you were disappointed with the sausages - we do use a local butcher, but our guests have asked for pork sausages and not the speciality flavours which we used to offer. I may have to rethink! We look forward to welcoming you back on many occasions in the future, Kind regards Barbara Bryan

"ok"

3
14/04/2016

Lovely staff lovely room. I booked through the hotel £299 for two nights bed and breakfast for 2 adults one child I believe overpriced. Breakfast average the menu boasts using local food produce naming the butchers yet it was obvious to see and taste that the sausage were cheap and from the freezer. Must let my little grumbles take away the pleasant hospitality if you can get it cheaper a lot cheaper go for it

BarbaraBryan, Owner at BEST WESTERN Mytton Fold Hotel & Golf, responded to this review
Dear Lois, Many thanks for your review on Tripadvisor, although I was confused at the price you quoted. Our Spring Offer is £199 for two, which is for two nights' bed and breakfast and includes dinner on one evening. I was disappointed that you found your stay to be only "OK" as you loved my team and you loved your room. Our sausages do come from a local butcher I promise you - but we only offer speciality sausages in the evening as our guests seem to prefer a standard pork sausage for breakfast with all the other options. I do hope that we will have the opportunity of welcoming you back to Mytton Fold soon - we have a new restaurant opening this weekend which includes "Hot Rocks" speciality where you cook your own steak, just the way you want it. Thank you for taking the time and trouble to review your stay - Kind regards Barbara Bryan

"Okay, but somehow lacking a little character "

3
14/04/2016

We stayed at this hotel after we stayed at The Higher Trapp nearby because it was full. It was a dreadful day, cold and wet. The hotel itself is different, a long line of what looks like old 2 storey stone cottages connected together. The reception along with other parts are in conservatories. The main selling point appears to be their 18 hole golf course and a big converted barn for weddings. Check in was okay but not as friendly as The Higher Trapp nearby. The room itself, similar to other 3 star hotels in the area, good bed, TV, room and fittings and a good nights sleep was had. Overall, was okay but maybe cause of the weather, maybe not, but seemed to lack a bit of character and maybe more suited to business people. I would probably stay at the Higher Trapp if I was in the area.

BarbaraBryan, Owner at BEST WESTERN Mytton Fold Hotel & Golf, responded to this review
Many thanks for your review although of course I was disappointed that we only scored three out of five. Our reception team are very friendly so I can only assume that the weather had impacted on their usual happy smiling faces! We are launching a new Restaurant - The Fold - this week, so hopefully you will come back and enjoy a better experience when you are next in the area. Thank you for taking the time and trouble to share your experience - hopefully next time we'll score a Five out of Five. Kind regards Barbara Bryan

"Lovely"

5
09/04/2016

Only stayed one night on a stop over but really enjoyed it. Room was absolutely beautiful - especially for the price. The surrounding area and the grounds of the hotel are gorgeous and the staff were extremely helpful and freindly. I will be booking a longer stay next time.

BarbaraBryan, Owner at BEST WESTERN Mytton Fold Hotel & Golf, responded to this review
Dear Sam, I was delighted to read your review and so glad that my team made you very welcome when you stayed with us recently. How pleased I was to read that you will stay with us longer next time - just call the hotel directly to make your booking so that I can be sure to give you one of our executive rooms again when you stay. Kind regards Barbara Bryan

"Lots of appeal"

4
07/04/2016

On a business trip en route to Preston, well situated for that, amidst great countryside and with a golf course ! So on paper ticked lots of boxes for me. Very friendly informative receptionists and first impressions good. Room 154 located along mini labyrinth of corridors (which have curiously strategically placed ironing boards on the walls) and looked out towards the gardens/reception. A notice of wet paint in the bathroom indicated some recent refurbishment. Got to say well done to the cleaners as the room was spotless. As the room lighting is a bit dingy it didn't do justice to the room which is very comfortable with a big wall mounted TV - looks better in daylight. Not sure about the bathroom floor covering which reminded me of being on a ship. Such an effort had been made with the other fixtures and fittings that a tiled floor would look much better but hey that's my opinion....popped into the pro shop to enquire about a few holes early the following morning prior to leaving for work and the gentleman therein couldn't have been more helpful.....unfortunately I wasn't able to make it but hopefully next time. I opted for eating in the bar lounge to watch the football. Excellent pint of Thwaites Bitter served by friendly barman. Ordered homemade chicken pie which arrived after the end of the first half......that's 45 mins....and didn't seem to be that busy.....it was tasty and lots of it but sadly a bit anaemic with floppy oven chips and a warmed up limp pastry pie which did have a delicious filling. Anyway, I did like the bar which has a golfers theme and cosy atmosphere. Breakfast dining room has a nice touch with your name displayed on the table on a piece of folded A4 paper......found mine by chance so some information about that when checking in would be useful. Good friendly waiter who served me with poached eggs and apologised for the wait but it was actually served up very quickly......perhaps he should do the evening shift.....overall it's easy to see that The Mytton Fold has a real feel good factor and I hope to stay here again.

BarbaraBryan, Owner at BEST WESTERN Mytton Fold Hotel & Golf, responded to this review
Dear TP, Many thanks for your excellent and comprehensive review of your stay with us recently and I was delighted that you enjoyed your stay with us, although of course sorry that it wasn't one of our best pie days. All our pies are made daily and our chips are home-made so both should be crisp and at their best. I'm sorry that dinner wasn't up to scratch when you stayed - usually we get great comments so not sure what went wrong. I was glad that everything else went well and that my team made you feel very welcome. I look forward to welcoming you back so that I can show you that the quality of our pies is exceptional and our chips hot and crisp! Just book directly with the hotel so I can say hello when you stay. Kind regards Barbara Bryan

"2nd Visit"

5
05/04/2016

Our 2nd visit to Mytton fold and if anything even better than our first. Reception staff are amazing and the room and public places spotlessly clean. Night Porter was really friendly and helpfull. Superb breakfast even though they have changed it to buffet style. We were overcharged by a local taxi company and the Receptionist got on the phone to them and got us a refund, This hotel is amazing and I would highly recommend it to anyone wanting a break in the Ribble valley

BarbaraBryan, Owner at BEST WESTERN Mytton Fold Hotel & Golf, responded to this review
I was delighted you enjoyed your second visit to Mytton Fold, and of course was pleased to share your lovely comments with my team. I am glad that you found them all to be helpful and to get a result with the taxi company showed great initiative. We do all like to work together in the Ribble Valley so that was good. We look forward to welcoming you back for a third visit soon - there is always plenty to explore in the Ribble Valley. Just book with us directly so that we can ensure you get one of our lovely upgraded rooms. Kind regards Barbara Bryan

"Very comfortable "

4
03/04/2016

The room was a standard chain looking room and was of a expected comfort. It was quiet and peaceful. My stay was pleasant and would definitely recommend to anyone who wants a good room in a quiet hotel. Only issue was the wifi signal was rubbish meaning work was difficult.

BarbaraBryan, Owner at BEST WESTERN Mytton Fold Hotel & Golf, responded to this review
Many thanks for your review on Tripadvisor, and I was delighted you enjoyed your stay with us, although disappointed that WIFI let us down on your final score. We have invested and continue to invest heavily in our WIFI service, but some of our rooms at present haven't the strongest signal. It will get better so please give us another chance and book with the hotel directly, requesting a room on the second floor where the signal is stronger I promise. I look forward to meeting you on your return, Kind regards Barbara Bryan

"A lovely place to stay..."

5
03/04/2016

A great place to stay if you are in the Whalley area, where not much choice for hotels...Friendly helpful staff who obviously are happy at work...great food, especially the local pie and lots of choice for breakfast. Thank you all despite the weather which was awful while I was in Whalley I had great evenings off while up there working by day. Superb grounds and stunning views of Lancashire.

BarbaraBryan, Owner at BEST WESTERN Mytton Fold Hotel & Golf, responded to this review
Dear Kathryn, Many thanks for your lovely review and I have enjoyed sharing it with my team - they love it when guests rate them Five out of Five! I know that you were visiting us when in the area for business, but perhaps you will come back for a little leisure, when the sun is shining so that you can enjoy the many beautiful places in the Ribble Valley. Just book with the hotel directly and we'll make sure you get one of my favourite rooms with a view over the Golf Course to the Lancashire hills behind. Kind regards Barbara Bryan

"Great weekend break"

5
26/03/2016

Stayed here with my partner. The staff were so friendly and helpful. The food was really good. Recommend the prawn salad. Our room was on the ground floor with patio doors to the garden area. A lovely place to stay.

"two night break"

4
21/03/2016

Very good value for money the staff are excellent the food was very good and well priced. I would stay here again the location is very good and easy to find plenty of places to visit with good access roads.

BarbaraBryan, Owner at BEST WESTERN Mytton Fold Hotel & Golf, responded to this review
Many thanks for your lovely review on Tripadvisor and I was delighted that you enjoyed your stay in the beautiful Ribble Valley. I have enjoyed sharing your kind comments with my team who look forward to welcoming you back on many occasions in the future. Kind regards Barbara Bryan

"Beautiful countryside, pleasant hotel"

4
18/03/2016

Better than your average Best Western by quite a bit! Pleasant staff, clean rooms, good food, all surrounded by beautiful Lancashire countryside. Good walking country in the Ribble Valley with Pendle Hill dominating the surroundings.

BarbaraBryan, Owner at BEST WESTERN Mytton Fold Hotel & Golf, responded to this review
Dear Mr Kirsten - Many thanks for your lovely review and I was delighted that you enjoyed your stay with us recently - I have shared your comments with my team who were all pleased that you had a great time! We look forward to welcoming you back to Mytton Fold on many occasions in the future - Kind regards Barbara Bryan

"Best food ever"

5
16/03/2016

Wow, and Wow again. Just had the best evening meal ever. This hotel ticks all the boxes. Fantastic staff, amazing food, great position. And....it even has its own golf course. I have stayed here on several occassions over the last two years and it fully deserves all the comments I have made.

BarbaraBryan, Owner at BEST WESTERN Mytton Fold Hotel & Golf, responded to this review
Dear John - I read your comments, and realised that all our hard work is worth every moment - thank you for your lovely review which I have enjoyed sharing with the team. We look forward to welcoming you back on many occasions in the future - and to always doing our best to ticking your boxes! Kind regards Barbara Bryan

"Ruby wedding"

5
14/03/2016

We celebrated our ruby wedding anniversary yesterday at Mytton Fold. The ribble suite was perfect for the 40 people, who all say, they had a wonderful time. The room was dressed beautifully thanks to Kevin and his girls from Happy Days. The food was delicious and served perfectly by Tony and his team. Darren was there to give advice and made sure everything went smoothly. A few of my guests have said that they will certainly be looking at Mytton Fold for their special events. Once again thank you for helping to make our day very special

BarbaraBryan, Owner at BEST WESTERN Mytton Fold Hotel & Golf, responded to this review
Many thanks for your lovely review - and of course we were delighted to learn that your Ruby Wedding Anniversary celebrations went just the way you wanted. I have shared your lovely comments with my team - who all say "Thank you". We look forward to seeing you soon! Kind regards Barbara Bryan

"My daughter's wedding"

5
13/03/2016

Excellent accommodation the staff couldn't do enough for us I would recommend this place as a wedding venue highly everything was perfect the wedding day was amazing the food was excellent and the grounds are beautiful

BarbaraBryan, Owner at BEST WESTERN Mytton Fold Hotel & Golf, responded to this review
Dear Sheila, Many thanks for your lovely review on TripAdvisor and my team were all delighted that the plans for your daughter's wedding worked to perfection - and that you enjoyed a brilliant day with us. We look forward to welcoming you back on many occasions in the future - for celebrations or just for a little leisure to enjoy more of the beautiful Ribble Valley. Many thanks for taking the time and trouble to share your pleasure with us. Kind regards Barbara Bryan

"2nd stay - won't be the last!"

5
10/03/2016

Stayed here for 3 nights for work. 2nd stay - just as good as the 1st. The staff are lovely and can't do enough for you. The room was lovely and cosy despite it being really cold at the time of the stay. Food is really good - try the pie of the day - lamb and mint - lovely. Salad was really good as well. Breakfast is brilliant - all in all really can't fault it.

BarbaraBryan, Owner at BEST WESTERN Mytton Fold Hotel & Golf, responded to this review
Dear Hilary, Many thanks for your lovely review which I have enjoyed sharing with my team. I was delighted that you enjoyed your second stay with us and look forward to welcoming you back on many occasions in the future. If you have a room that you like specially, then make your booking direct with the team here and I'll make sure it is reserved for you. Come back soon! Kind regards Barbara Bryan

"Reasonable value for money"

3
26/02/2016

I stayed here for 1 night. Due to a lady minute booking I ended up with a family room which was big but the room with 2 beds was tired looking. A train line runs at the back of the hotel so there was noise from passing trains late at night which then started again around 6am. The water pressure on the shower was really poor. The bathroom had a sign saying the boiler was a distance away so you'd need to run the hot water for a while. It took in excess of 5 minutes of running the water for it to be warm enough for a shower. The hotel bar is cheap compared to most.

BarbaraBryan, Owner at BEST WESTERN Mytton Fold Hotel & Golf, responded to this review
Dear Ellie, Many thanks for your review although I apologise that you were disturbed by the trains early morning during your stay. Many of our rooms face the golf course or gardens and therefore are quieter so do please ask when next you come to stay with us. During the summer you might even like to take advantage of our complimentary golf for residents after 4! We look forward to welcoming you back next time you're in the Ribble Valley - and I promise we'll make you very welcome. Just book direct with the hotel so I can reserve you a quiet room right from the start - we always make sure that rates are comparable so no worries there. Kind regards Barbara Bryan

"Best Western Mytton Fold Hotel & Golf, Langho, ENGLAND"

5
26/02/2016

A very comfortable clean hotel set in scenic grounds. Well appointed rooms. The bed was very comfortable.Very good breakfast. Caring staff and excellent value for money. A great place to stay on business or on pleasure.

BarbaraBryan, Owner at BEST WESTERN Mytton Fold Hotel & Golf, responded to this review
Dear Melvyn, Many thanks for your review and I was delighted to see that you enjoyed your stay with us recently - I have enjoyed sharing your review with my team, who are all pleased that you had a great time. Your comments were greatly appreciated. We look forward to welcoming you back to Mytton Fold on many occasions in the future, Kind regards Barbara Bryan

"Wedding "

5
23/02/2016

Stayed two nights for a family wedding. Rooms were big and comfortable. The wedding ran like clockwork and the staff without exception were all very attentive, friendly and customer focussed. The breakfast was great and I slept like a baby in the massive bed! Great stay Overall and im surprised at the level of service considering it's a 3 star. Would definitely visit again.

"Family wedding weekend"

5
23/02/2016

We stayed over 4 days (3nights) for a family wedding and found the whole experience perfect. This is a family run hotel whose staff do them credit. It was friendly, clean warm and comfortable. The food cannot be faulted and one of the children in our party is celiac and they catered for his diet perfectly. Everyone from cleaning staff, waiters, bar staff, reception and management went out of their way to make our stay enjoyable. Would definitely recommend it.

"Overnight Stay"

4
21/02/2016

My wife and I stayed overnight as we had attended a wedding function. The place was clean and tidy, reception staff were friendly and accommodating. Bar prices were a little over the odds but no more than any other hotel which we've stayed in. Breakfast was really good. Overall couldn't really fault it. Thanks

"Valentines Day Wedding Amazing"

5
21/02/2016

We had our wedding here on valentines day, from the day we booked till the day of the event the staff here could not do any better to make our day perfect, the whole day went nicely cannot thank them enough or find any faults i would highly recommend booking your wedding here, it is great value for money! Thankyou Again Mr & Mrs Pegg

"Nice hotel, could do with an update !!!"

3
21/02/2016

Stayed here for one night with friends, warm friendly hotel and staff but hotel bit out of date and could do with being updated. The rooms were clean but could have done with more lighting as it was very dark when using the dressing table mirror and couldn't put make up on as it was dark. The grounds are lovely and well kept and also very popular with weddings. Breakfast was self service, lots of choice so can't complain. Convenient for us as we were going to Northcote. Would stay here again.

"have been misled by best western"

3
20/02/2016

w were invited to a wedding at the Mytton hotel the bride told us that if we stayed the night of the wedding we would receive a discount off our booking so my wife went on the web sit and booked a nights stay when we arrived on the morning of the wedding we asked what our bill would be to my surprise we were told they we would not get our discount of £30 because we had booked using the company web site and the hotel is not part of best western just a franchise so the £30 was a booking fee so my advise to all customers that use best western contact the hotel direct and you will save money my booking was wed 17th feb 2016 my name is David Reynolds

"Wedding! "

5
19/02/2016

Absolutely brilliant service, was looked after from the minute we booked our wedding to checking out this morning. So helpful and friendly, nothing was too much trouble and all the little unexpected extras were very much appreciated by us both. Highly recommend the breakfast, the members bar and the friendly, helpful staff. Would certainly stay again for a weekend break and cannot recommend it enough.

"Family wedding"

5
19/02/2016

Stayed over for a family wedding. Had a lovely stay from beginning to end. Lovely venue for wedding, rooms very clean. The meal was lovely as was the breakfast in the morning. Everything was very professional. Can't wait to stay again at best western .

"Lovely Wedding"

4
08/02/2016

Stayed at Mytton Fold Hotel for our wedding. The groom's party arrived in good time + had lunch in the bar whilst a room was prepared (so we could change) We struggled to get this room. In fact the bridal suite was offered to my parents who are in their late 70s! We got into a room 15 minutes before guests were due to arrive - some guests got their rooms well before us - not good for the nerves. The rooms we used were well prepared and really clean. The layout was perfect. The reception and wedding breakfast were superb. The staff were polite and attentive. The night finished at 01:00 but a few die hards moved to the residents bar for a night cap. Again the staff were wonderful. Breakfast was self service - as much as you wanted. All excellent. Although a tad early finish at 09:30 (for us die hards) but understandable as there was another wedding that evening and guests need to be out by 11:00. The walk from our room at the rear of the hotel was difficult when moving al our gifts to the car at the front - especially in the rain. I wasn't informed if there was parking any closer. Another point is that there is no covered walkway from the hotel reception/rooms to the Abbey Suite, so we got a bit of a drenching in the persistent rain when moving about. All in all a very good event from which I have had no negative comments. Thankyou

"Amazing staff and lovely room"

5
08/02/2016

We were staying at Mytton Fold over the summer for ten weeks during an insurance job at our home. It was a stressful time but we could not have felt more looked after. The staff were very helpful and friendly and made us feel right at home, the service was impeccable and the room was lovely. We mostly had the same room throughout our long stay except for odd days when the hotel had already been booked up for weddings etc, and it was always clean and comfortable. We ate in the bar fairly regularly and the food was lovely too. Would definitely recommend!

"Business stay"

3
07/02/2016

Average at best, service is mediocre and food whilst improving needs to improve more. Rooms in the "New Wing" are often cold as they were when I stayed. Great location with access to Blackburn nearby, there are a couple of good restaurants nearby, take my advice and use them!

"Little sleep"

4
30/01/2016

Stayed last night after family wedding. Lovely place in lovely setting. Perfect place for a wedding. Arrived quite early, and although it says rooms arent ready until after 2pm, we asked and were surprised to find one of the two rooms we had booked, was already available. Which was great, it meant we could put our stuff in one of the rooms until later and forget about it. We were even given an upgrade. Went to room with luggage and found the room to be very pleasant. There was a modern 4 poster and the room seemed like it had been recently re decorated, tiled etc. There was a slightly odd chemical/plastic smell in room, which could have been coming from the new looking shower curtain. We were told the other room we had booked would be next door to this one, but that turned out not to be true. Think that went to someone else. Our other room as about 14 doors away. Our room was ok, very average. My one and only issue was the bed. It was very small and the mattress was the most uncomfortable one i think i have ever slept on. You could feel the springs through the mattress top and each time i turned over they dug in me. Had the most horrendous nights sleep because of it. Would stay here again, but next time, " can we have the upgraded room please"?

BBryan, Owner at BEST WESTERN Mytton Fold Hotel & Golf, responded to this review
First of all may I say thank you for taking the time to write and post your review. I am very happy that you enjoyed your family members wedding with us. I am disappointed to learn of your nights sleep. I have looked into this issue and a new mattress has been ordered and is being delivered tomorrow. Thank you for bringing this to our attention, we don't sleep in every room ourselves so we rely on customers like yourself to let us know! Next time you stop with us please let me know that you are coming. Best Regards Barbara Bryan

"Great Burns Night Dinner"

4
29/01/2016

We went to the Blackburn & District Scottish Society's "Burns Night" celebration and once again, we had a superb evening. The hotel did everything to make it a success. The staff were all very professional, polite and friendly. The food was very good, they were feeding 130 people and everyone enjoyed their food. We always look forward to attending and would like to congratulate Mytton Fold on a job well done

"Reunion "

5
28/01/2016

Very good accommodation: welcoming staff and food very good. Position of the hotel is most attractive and accessible from the M6 and for touring the Ribble Valley. The internal layout of the hotel makes for privacy when required and there are plenty of corners to sit in and relax. The roaring log fire in the lounge makes for a cosy atmosphere when coming in on a dark and damp winter evening.

"A great value weekend break in a beautiful part of the country"

4
26/01/2016

Great rooms, clean and modern decor, excellent breakfast, looks very competent at catering for weddings and formal dinners but didnt feel very cosy for a romantic dinner for 2. Staff very friendly and attentive. Really enjoyed our weekend stay.

BBryan, Owner at BEST WESTERN Mytton Fold Hotel & Golf, responded to this review
Thank you for posting your review and I am delighted that you enjoyed your weekend with us. I hope that you will revisit us when our NEW restaurant "The Fold" will be open. Once again thank you. Best Regards Barbara Bryan

"Friendly Stay"

4
25/01/2016

Very helpful staff and ALWAYS friendly and welcoming. Hotel is nice and quiet, rooms are very clean and the food is very good too. Thoroughly recommend this hotel. Would like to see Sky TV in rooms, but probably being demanding here!

BBryan, Owner at BEST WESTERN Mytton Fold Hotel & Golf, responded to this review
Dear Paul, Thank you for taking the time and trouble to post your lovely review. I am very happy that you have enjoyed your stay with us and that you have recommended us. Thank you. Best Regards Barbara Bryan

"Very adequate budget accommodation....."

4
21/01/2016

Stayed here for a night recently. Pleasant reception, everything courteously explained. Agreeable room (113) very clean and satisfactorily appointed. Wi-fi did not seem to be at sufficient strength to watch iPlayer in room but that is a minor quibble. Bar area perfectly adequate. Breakfast well arranged - reasonably wide choice, nice fried eggs and bacon. Pleasant and helpful staff.

"Good and bad"

3
19/01/2016

Looks lovely from the outside with a golf course... Not sure how good as golf it's not for me... Check in was easy, allocated room 110 on ground floor, which is a twin with facilities for a person with disabilities.. But for an abled bodied person it just doesn't hit the mark at everything is set at a low level, for example full length mirror only went to my chest... Saved me looking at my face!! I was only there for one night so I decided to put up with it.. Downside I booked a double without additional disabilities facilities... Room was clean but smelt like a elderly nursing home... I slept on top of the bed as not sure where smell was coming from... To get in the room you need 2 hands as it has 2 locks a Yale and mortises and the lock turned in the opposite direction, but good for a person with disabilities.. Basic tea/coffee making facilities with the usual 4 milk, sugar but had step hot chocolate bonus!! Downside water left in kettle, not sure how long it had been sat there... Bathroom again looked clean had walk in shower with adaptions... But again smelt like Grannys knickers!! Dined in the bar restaurant, average price is £5 starter, £15 main, £5 dessert, not a huge menu but catered for all.. Beautiful open fire and casual dining arrangement.. Downside, ordered food, it was on the small side, over cooked rubbery chicken, and trio of chocolate deserts were stale??.. Bonus was the customer service, they listen and the bar tender was very attentive and apologetic, informed me who to talked to and got money back with no quibble.. Breakfast was nice but could be improved by using fresh mushrooms and cooked to order.. Plenty of fresh fruit and juices to choose from. downside had to wait 10mins to be seated, to be fair there were only 2 members of staff on running round like headless chickens.. Good morning note on table with your name full name on, not good for a female travelling on her own.. It's a red beacon saying lonely female.. Would I stop here again, not by choice... As my school report said 'could do better'

BBryan, Owner at BEST WESTERN Mytton Fold Hotel & Golf, responded to this review
Thank you for taking the time to post your review. We were very disappointed to learn that the food did not meet your expectations. We have many awards for our food including Taste of Lancashire and The Good Breakfast award which we take great pride in. As for your room booking it come to us via another website and was booked as a twin accessible room, (which many of our less able guests really appreciate) I'm sure that if you mentioned that you weren't happy with this room we would have moved you to another. If you are ever in the area again please give us another chance to show you our hospitality. Best Regards Barbara Bryan

"Fantastic!"

5
18/01/2016

First impressions were the gardens and the snow everywhere. Once inside it was so warm and the log fire crackling away. Immediately there was a sense of the staff couldn,t do enough even down to supplying grit under one of the cars. The rooms looked quite new and were spotless and warm. Water was red hot with a cracking shower over the bath. We were there for our sons wedding and the room was decorated beautifully. Its interesting that the simple things were done quite simply, no hassle. If I wanted to find a fault it would be difficult, ok there was only one Sunday paper in reception but on saying that there is a service there for supplying newspapers to your room, The staff made up for everything, always smiling. I would recommend this place to anyone whether an overnight stay or hire as a wedding venue.

BBryan, Owner at BEST WESTERN Mytton Fold Hotel & Golf, responded to this review
Thank you so much for your lovely review. We are so happy that you obviously enjoyed your son's wedding and your overnight stay with us. Many people over the years have commented on how relaxed and friendly the hotel is and nothing is too much trouble. I will certainly pass on your comments to the team at our weekly meeting. Thank you once again, and please come back and dine in our new restaurant which is opening shortly, I'm sure you would love it. Best Regards Barbara Bryan

"Wedding reception"

4
16/01/2016

This venue was decorated beautifully for the wedding we attended . Staff was polite and service was good . Drink prices reasonable considering it is a wedding venue . Lovely place for a celebration . Large car park and grounds . We didn't stay so can not comment on rooms . Evening buffet was served promptly and was hot and tasty .

BBryan, Owner at BEST WESTERN Mytton Fold Hotel & Golf, responded to this review
Dear Cheryl, Thank you for taking the time to review your time with us. Our Abbey Suite does lend itself to look spectacular for any occasion and I'm very happy you thought it did for the wedding that you attended. Please come back soon and enjoy our hospitality again. Best Regards Barbara Bryan

"Pleasant venue but room for improvement"

3
11/01/2016

We stayed at the hotel on a Saturday night to attend a private party at the hotel. The hotel worked well as a venue for a party and the staff provided good service. There was a wedding reception going on at the hotel at the same time, but that didn't seem to have any effect on our party. We stayed in a standard double room as this was all that was available when we booked. Our room 151 was clean and adequate but nothing special and there is quite a lot of noise in the room from creaking floorboards when people use the adjacent staircase. We were disappointed to find out on entering the dining room at 10.15am that breakfast is only served until 9.30am at a weekends (there is a leaflet inside the guest information folder that explains this). The lady in the dining room did offer to get us a bacon sandwich in the bar, but we didn't want that. On checking out, we expressed our surprise at the breakfast timing to the receptionist who again offered us a bacon sandwich in the bar and thanked us for our comments and said that she would pass them on, she also explained that the reason breakfast finishes so early is that wedding guests often start to arrive mid-morning. Another member of staff then became involved and was a little off-hand when I commented that most other hotels serve breakfast until later than 9.30 at weekends. Whilst our stay was generally OK, my wife and I came away with the feeling that the hotel didn't really want to hear our feedback and that the timing of breakfast was to suit the hotel rather than its customers.

BBryan, Owner at BEST WESTERN Mytton Fold Hotel & Golf, responded to this review
First of all may I say thank you for taking the time and trouble to write your review. I am sorry that we couldn't meet your expectations as to the time of the breakfast. It is stated at check in the time of the breakfast and also as you mentioned in the guest information folder in the rooms. As a busy hotel and dining venue we do have a substantial Sunday lunch trade with many regular diners, the dining room obviously has to been cleaned and turned around for those guests as well. I am pleased to hear that you were offered Bacon Sandwiches in the bar twice as we do like to accommodate our guests if we can. I will pass your comments onto the team at our next team meeting. Best Regards Barbara Bryan

"Welcoming Staff"

4
30/12/2015

We visited here after being flooded out at home, the staff was fantastic nothing to much trouble for them. Nice to sit by the fire and feel the local spirit. We will be back for another visit. Thank you for making us feel so welcome

"The Mytton"

4
19/12/2015

A nice hotel to stay at, the staff are wonderful, I liked the room as it was nice and clean, I liked the breakfast cause I 'am not a heavy eater & got what I ordered without any hesitation. Karl the Manger advised me on something on the menu and that was nice cause he knew that his recommendation would suit me. Thank you,

"Very Pleasant Stay"

5
16/12/2015

I stayed here weekly for almost 5 months on business and really can't fault it in any way. The staff were unfailingly polite, helpful and friendly and the rooms (of which I must have been in almost all different types) were large and comfortable, with varying layouts. The food was reasonably priced with a large choice ranging from filling bar snack-type food to more elaborate offerings and was available in the two comfortable lounge bars or a more formal restaurant setting. The bedrooms also have usb tvs, which still isn't so common nowadays, and means you can bring your own films with you. I did find wifi and phone coverage a bit patchy in the older part, but had no problems in the front facing rooms in the new wing. Definitely a very pleasant place to stay.

BBryan, Owner at BEST WESTERN Mytton Fold Hotel & Golf, responded to this review
Dear Brigadoon, Thank you for taking the time and trouble to post your lovely review. It really is lovely to know what we are doing right as well as anything that isn't up to standard. As always I will forward your comments onto our team at our next meeting. We would be delighted to welcome you back here next time you are on business or indeed as a tourist!!! Seasons Greetings Barbara Bryan

"Pleasantly surprised "

4
13/12/2015

After trying without success to book a suitable venue for a family celebration we booked a table at the party night. We were slightly apprehensive due to be aware of the challenges of mass catering and that some hotel party nights are a bit cheesy!. We had a great night, good food and service for the price we paid . Nice area and staff friendly and well organised . We all really enjoyed the evening and planning on returning for an overnight stay in the future. Although there was still a bit of Christmas party cheese but it was well received and added to the fun .

BBryan, Owner at BEST WESTERN Mytton Fold Hotel & Golf, responded to this review
Dear Dangz, Thank you for taking the time and trouble to post your review. We are very pleased that you and your family enjoyed your evening with us and that any apprehension about mass catering and "cheesy" party nights disappeared. Our chefs are very well practiced at catering for large numbers and our DJs aren't too cheesy I know you agree. We look forward to welcoming you all back soon. Seasons Greetings Barbara Bryan

"friendly"

5
12/12/2015

We really enjoyed the Christmas party and our overnight stay was thoroughly enjoyable. There was a fun party atmosphere (lots of dancing) and the dj's choices for the disco were spot on, great food and a beautiful room. Fabulous scenery all around too

BBryan, Owner at BEST WESTERN Mytton Fold Hotel & Golf, responded to this review
Dear Kaspash, Thank you for taking the time to post your lovely review. We are really happy that you enjoyed your Christmas party and stay. There is really nothing like a good DJ to fill the dance floor and for everyone to dance the night away. Don't wait for another year to enjoy our food, our restaurant is being revamped so get booked in for sometime in the New Year! Seasons Greetings Barbara Bryan

"Delightful surprise"

5
11/12/2015

I just stayed here one night but have to say it was very comfortable. I arrived late and the kitchen served up a really excellent meal of chicken wrapped in Parma ham. This was one of the nicest dishes I've experienced at a hotel for some time. I wish I'd have been able to stay longer to try out more of the menu. The very helpful receptionist took the trouble to show me to my room, staff are welcoming and ready to help, a real bonus. My room was comfortable, clean and sufficiently spacious for a couple. Breakfast was also very good, I just had cereal and two poached eggs, cooked just perfectly and as much toast as you'd want. They also have a low sugar marmalade, a real plus as I'm diabetic. A highly recommended hotel and restaurant, I doubt if you will be disappointed.

BBryan, Owner at BEST WESTERN Mytton Fold Hotel & Golf, responded to this review
Dear Hector, Thank you for writing and posting your lovely review. I will pass on your comments to the team in our regular meetings, we learn so much from our customers. You must come back and sample more of our menu and indeed everything else we have to offer here at Mytton. We do try to cater for every dietary need you wouldn't believe how many specialised products and meals we can produce. Please come back and visit us again sometime soon. Seasons Greetings Barbara Bryan

"Last Minute "

5
11/12/2015

Normally we stay somewhere else when we visit the area. However, what a pleasant surprise? Wonderfully, friendly welcome to the hotel. Spotlessly clean room that was modern & comfortable. Very impressed with the bathroom cleanliness too. No grotty muck on the tiles. Breakfast was excellent & our evening meal. All the staff were welcoming & helpful. We be staying again in the Spring hopefully.

BBryan, Owner at BEST WESTERN Mytton Fold Hotel & Golf, responded to this review
Dear Sandra, Thank you for posting your lovely review and for taking the time and trouble to do so. It's lovely when you get and nice surprise and we are delighted that you had one at our hotel. We very much look forward to you returning to stop with us again in the spring, When you book with our reception mention that you are a return guest and if you have and special requests. Seasons Greetings Barbara Bryan

"No complaints"

5
06/12/2015

Stayed yesterday evening following coach trip to Manchester on route to Skipton Christmas markets. The staff were very friendly, the weather was torrential but we were soon checked into our room, no waiting around. Room was lovely, could not complain. The bathroom looked like it was brand new. The mattress was a bit soft for me with a bad back. Good selection for our set menu, the braised beef was beautiful. Breakfast very good especially the bury black pudding. Would have liked to have seen more of the hotel and grounds in day light hours, but Christmas market called. Thank you.

BBryan, Owner at BEST WESTERN Mytton Fold Hotel & Golf, responded to this review
Dear Olly, Thank you very much for taking the time and trouble to post your lovely review. I am so pleased that you had a great stay with us and that you enjoyed both your dinner and breakfast. (We have awards for both!) We would love to welcome you back another time when you could stay a little longer and enjoy the hotel and its grounds, there is so much to do and see in the Ribble Valley i'm sure you wouldn't be disappointed. Once again thank you. Best Regards Barbara Bryan

"An insight to Mytton fold "

1
29/11/2015

Very poor food. The hotel is dated, the staff are treated terribly by the owners. No health and safety measures are taken throughout which has led to several members of staff receiving serious injuries. Staff are expected to work 10+ hours without a break. The owners fail to take responsibility for there actions and are now under investigation from several statutory agencies. Please bare this in mind before funding such a terrible establishment.

"2 nights stay at this hotel."

5
29/11/2015

What a pleasant hotel, rooms lovely and the staff were so nice. I do have a slightly negative comments and that would be the pressure in the shower. Barely a trickle on my last day. Reception told me that it happens a lot if people are showering the same time. But besides that it was a really nice place and the food was faultless.

BBryan, Manager at BEST WESTERN Mytton Fold Hotel & Golf, responded to this review
Dear Andy, Thank you for taking the time and trouble to post your review. I am delighted that you enjoyed your stay with us. I hope you will be back soon to sample our food and hospitality again. As regards to the shower pressure we in the process of installing pumps in various places to rectify this issue. Thank you for bringing this to our attention. Kind Regards

"Fantastic three night stay!"

5
17/11/2015

Arrived Friday 13th but didn't prove to be unlucky! The rain poured, the wind howled but we had a great weekend. Roaring log fire in the bar, great staff, great food and a power shower that really is powerful! Stay here, everyone should be lucky enough to eat a Mytton Fold breakfast.

BBryan, Owner at BEST WESTERN Mytton Fold Hotel & Golf, responded to this review
Dear Ralph, Thank you for taking the trouble to write your lovely review. First of all may I say I am delighted that you enjoyed your stay with us. We are famous for our fabulous breakfasts and indeed we have an award for them, we believe in lots of choice and a huge variation, I am so glad you enjoyed it. I would love you to experience again if you stay with us again. Best Regards Barbara Bryan

"Brilliant stay!! Go the extra mile!! ??????"

5
15/11/2015

Stayed here at a wedding today (15/11/2015), brilliant wedding!!!! Up until 1am and no takeaways open, Emma and Christian stayed late to make us toast and a glass of milk!! Upgraded our room (can't remember the girls name, but she was brilliant!!), as our room wasn't ready (The bride had been in there the night before!! No hotel fault!!)... So happy with the hotel, wedding ceremony, wedding breakfast, night do and after party (including toast&milk!!!!). Astounded by the customer service and their willing to go the extra mile!!! Hats off to you all. Can't wait for breakfast in the morning!!! Thank you xxxxxxx

BBryan, Owner at BEST WESTERN Mytton Fold Hotel & Golf, responded to this review
Dear Sarah, Firstly may I say thank you so much for taking the time and trouble to post your lovely review. I am very happy that you were able to have such a fantastic time at the wedding. We do pride ourselves at Mytton Fold in going the extra mile if we possibly can for all our guests. It is lovely to know it is appreciated. As always your comments have been passed onto our team at our meetings. I hope that you will come back one day soon to sample our hospitality once again. Best Regards Barbara Bryan

"Very nice stay"

5
10/11/2015

I stayed here whilst working in Blackburn. Upon arrival I was able to find plenty of space to park. The welcome was very friendly and the room was of average size, clean and in very good order. The hotel was very quiet so I was able to have a good nights sleep. The breakfast was first class.

BBryan, Owner at BEST WESTERN Mytton Fold Hotel & Golf, responded to this review
Dear Neil, Thank you for taking the time and trouble to post your review. I am very happy that you enjoyed your stay with us and had a peaceful nights rest. I am glad that your experienced our breakfast and that it set you up for the day. If you find your self in the area again we would be delighted if you decided to stay with us again. Best Regards Barbara Bryan

"Mold in the bathroom and noisy people in the bar. But a big TV"

2
09/11/2015

I travel to the Blackburn area often on business so thought I would try the Best Western at Mytton Fold. It was reasonably priced and a best western so should be good. How wrong was I. I think the room was last renovated in 1987 or 1988. Not that an old room can't be nice but this one was tired and was what I would have expected in a £15/night B&B. Not a Best Western.. The bulding is quite extensive and the rooms seem to be set above different parts of the bar/ function rooms. I was pleased to share the experiences of 3 drunk women in whatever room was below mine. Unfortunately, I couldn't quite make out what they were saying so I couldn't even enjoy some gossip. The bathroom was, again, old. I'm not sure how long the black mold on the ceiling had been there but the bath sweet had definitely been there a while. The only plus to the room was the 40" LCD TV. Which was nice but didn;t really make up for the rooms other failings.

BBryan, Owner at BEST WESTERN Mytton Fold Hotel & Golf, responded to this review
Thank you for taking the trouble to post your review. I have been to talk to housekeeping and they can only apologise for the mark on the ceiling in the bathroom. This should have been spotted and sorted after the last guest had checked out (They must have had a very long hot shower that morning) . I can only think that we were full that night and you had booked one of our 3 basic rooms. If you are in the area again please give us another chance to show you the rest of the hotel rooms and our great hospitality. Best Regards Barbara Bryan

"Average hotel but noisy - little sleep!"

2
08/11/2015

I always ask for a QUIET room - we discovered that this was NOT. This average room overlooked the front of the hotel which stands in its own grounds a couple of miles from the nearest town. The hotel was full with a few groups including guests for a wedding taking place the next day. The problems started after midnight with the creaking floorboards, banging doors (badly adjusted? / maintained closers?) & guests speaking loudly on the way to their rooms. Power showers were turned on somewhere at 3am & the noise resonated through the building. Yes you are always at the mercy of the other guests but for a quiet room this was not acceptable. At breakfast, we spoke with other guests who also had little sleep. Dinner & breakfast were good. The staff were all helpful & respectful in doing their jobs. No compensation was offered at checkout even when I mentioned Premier Inns guaranteed night's sleep or no charge. We will NOT stay at a Best Western again

BBryan, Owner at BEST WESTERN Mytton Fold Hotel & Golf, responded to this review
Can I say thank you for taking the time and trouble to post your review. Can I say I am disappointed that you didn't enjoy your stay with us. Unfortunately we cannot legislate for other guest, although we do have signs around the hotel asking for guests to be respectful of other guests especially in the evenings. I am sorry that some people haven't adhered to this. Please don't let this incident stop you from staying either here at Mytton Fold if you would like to give us another chance to show how how a quiet stay is normally here or at any other Best Western. Best Regards Barbara Bryan

"Fantastic hotel "

5
05/11/2015

Stayed twice this year April & October. Lovely clean rooms, great food. Amazing friendly staff nothing is to much trouble. Very well organised as there were 19 of us with four children with disabilities, 3 of them on the ketogenic diet, they had everything covered. Felt so welcome, lovely atmosphere! Will definitely go back! And the cocktails are a must !!!

"Wedding Reception "

3
05/11/2015

We went to a lovely wedding evening reception, and overall the venue is ideal. The setting is stunning, the building itself is clean and well presented and there are a good selection of drinks available at the bar. Clearly our hosts, the newlyweds,had opted for the 'trendy' bacon and sausage butty option for supper and this was presented and served well however the cheapest breadcakes, sausages and multi-pack bacon (which you can buy at Asda etc) was disappointing being that we were in a quality hotel and golf centre. Tasteless in every way Best Western! I would have expected a decent quality bread roll, maybe a locally produced sausage or two, with good quality bacon rashers. The evening was lovely though, and the happy couple enjoyed a lovely wedding day.

BBryan, Owner at BEST WESTERN Mytton Fold Hotel & Golf, responded to this review
Thank you for taking the time and trouble to post your review. I am very happy that you enjoyed your evening with us. I am disappointed and surprised by your comments on the bread rolls (which are purchased from an artisan local bakery) and the Bacon and Sausages (again purchased from our local butchers) you wouldn't believe how difficult it is to make everyone happy with sausages. I have related your comments to our Chef who will be looking into the above matters. Best Regards Barbara Bryan

"Very comfortable one night stay"

5
31/10/2015

This was an impromptu one night stopover, but we were upgraded from a basic room, very friendly & helpful young lady on reception. Room was large & comfortable. We used the bar which was great, but didn't eat there as we were going out. Would definitely stay again

BBryan, Owner at BEST WESTERN Mytton Fold Hotel & Golf, responded to this review
Dear Alan, Thank you for taking the trouble to post your review. I am very happy that you enjoyed your stay with us, and hopefully if you stop again you will use our relaunched restaurant The Fold with our famous Mixed Grill back on the menu. Best Regards Barbara Bryan

"45 wedding anniversary"

5
29/10/2015

We went to this lovey hotel last year for are anniversary so we went back this year.its clean the food is very good and the staff are very friendly they even gave my wife a bag of ice each evening to help with her shoulder we will be back next year.

"Very peaceful setting"

5
26/10/2015

My fiancé and I having flown over from the USA to arrange mums funeral etc., in August were met by the most attentive and friendly staff. They were very attentive during our 10 day stay which proved to be a very difficult time. The hotel itself is set in lovely tranquil grounds next to the golf course and although there were two wedding receptions during out stay, it didn't impinged on the hotel guests in any way. I would add that it is a beautiful setting for a wedding. The room was clean and adequate for our needs, very comfy bed and very quiet at night. We ate mostly in the bar and found the food good and the prices fair. All in all a big thank you to the staff who are a credit to Best Western and hopefully appreciated by them.

"Birthday Bonanza"

5
24/10/2015

What a super Hotel - Brilliant, peaceful Hotel with superb staff & restaurant. Very tasty food for both Evening meal & Breakfast. Will definitely be going back here. Sadly, unable to play Golf ( at their own Course) since they closed the Front 9 on Sunday afternoons to play "Footgolf". Pity, really, since there didn't seem to be that many playing "Footgolf" - but what am I to know!! Minor irritation, more than made up for by the quality of the food & staff.

"Coach visit"

5
20/10/2015

I took a coach party to Mytton Fold Hotel. I had 38 passengers. On arrival the check in was simple with staff including the chef helping to get the cases in. By the time I had parked the coach up, the guests were all in their rooms. The menu for our first night was A Taste of Lancashire. This was superb and I recommend other guests to try this. Breakfast in the morning was plentiful with a fabulous selection of cereals, fresh fruit , pastries as well as the usual eggs, bacon buffet style. The rooms were spotlessly clean and the service throughout this family run Hotel was fantastic. When asked, all my passengers said they would like to go back again. I have already provisionally booked a group in for next year. Jamie Fyfe Jamies Tours

"Average hotel"

3
19/10/2015

I'll keep this shirt and sweet & not too long winded. I've stayed here twice on business now, first time was back in May 2015 & didn't have any issues really. Second time round however it was a different story. I stayed on the second floor & every time someone turned on the tap in their room it sounded like the boiler room was next door & was going to explode, but my main issue was the food. Both nights I stayed in my room and ordered room service, whilst this was prompt, the food was terrible. First night because I didn't arrive until late I just ordered the burger, one mouthful was enough. It was like something you would find in a greasy spoons cafe and the chips just tasted of oil. Second night, I ordered the korma and this arrived with very dry tough chicken and the chips were the same as the previous night. Room was very basic but clean and fairly comfortable. But overall in not a fan so will be staying elsewhere moving forward.

BBryan, Owner at BEST WESTERN Mytton Fold Hotel & Golf, responded to this review
Dear Andy, First of all may I thank you for taking the time to post your review. I am sorry that you had issues with your food. We are all really disappointed to receive this feedback and can only apologise. Our Head Chef is currently looking into the points you have raised. I do hope that you will come back and stay again, and give us the opportunity to show you that we can and do run a very good hotel. Many thanks for your comments. Kind regards Barbara Bryan

"Wedding Visit"

1
14/10/2015

I visited mytton fold a few weeks ago for a close friends wedding. I have travelled over 300 miles to attend the special day and all I can say is I'm very disappointed. The grounds of the hotel are pleasant as are the staff, however it goes down hill from hear on out. The food we received wouldn't be worthy of a school dinner. Basically their were 3 cheap cuts of meet ( chicken pork , and one other which I didn't dare try) slopped onto a plate with a 'peppercorn' sauce dribbled over. Their was no presentation or layout to the meals what so ever . Not only was the food rank but the portions were minuscule! And to top it all off the plates the food was served on would have looked dated in the 70s! After the meal their was music which was pretty good. However the bar on the premises was extremely overpriced! ( over £5 for a single Gin and Tonic). You could understand the prices if you were in a semi posh restaurant, but the fact of the matter is your paying through the nose to drink in a extremity grotty place. On our first and only visit to the bar we were confronted by a young lady,presumably the manager who was rude and obnoxious to both staff and her colleagues, we observed her for several minutes whilst we waited for service and in this short time she had barked at 2 of the staff members! Myself and my husband stayed over night in the hotel, from here on out our experience only worsened. As you can imagine we couldn't afford to get remotely drunk as a result of the extortionate prices, which was a real shame as this could have potentially disguised the repulsive smell lingering in the hotel corridors. It was a smell of damp mixed with ammonia, presumably from stale urine, not pleasant! The carpets in the hotel were dated as were the walls and the rooms would make one of the borrowers feel claustrophobic! The rooms are noisy and you can hear all the activity going on in the surrounding rooms, say no more! Ending on a positive note the drive out of the hotel grounds wasn't to bad! I will not be visiting this 'hotel' again!!

"Friendly staff homely feel"

5
10/10/2015

Staff friendly from the receptionist to the waiters/waitresses. Room clean great view of the golf course. Modern bathroom with toiletries. Evening meal very tasty, well presented. Large variety on the buffet breakfast, hot selection of good quality, toast already done so no need to wait for toast to be ready. Close to Whalley and Clitheroe. Will definitely be back

"Lovely hotel in very nice location"

4
08/10/2015

Very welcoming reception and check in. Room was very nicely decorated, very clean and had everything I needed for a 2 night business stay. WIFI fast and easy. Lovely shower - plenty of hot water. Had bar meal both nights - tasty and reasonable. Breakfast was great - best selection I have seen in ages. Its nice that you have name on table. Try the clementine marmalade! Lovely staff. Only reason I haven't scored it a 5 is that it is noisy at night with doors banging but not a major issue.

"NICE ROOM - PLEASANT STAFF"

4
06/10/2015

I was a little disappointed at first when I say the exterior of the hotel and the corridor leading to my room looked a bit dated (more like a warren), but everything else about this hotel was most pleasing. The receptionist was most welcoming and brought me to my room door. The room itself was immaculately clean, modern and spacious. It didn't have a fiew - so what! I wasn't there for gazing out windows. Breakfast was good and the waitress was most friendly. But it is over-priced so I didn't stay for breakfast the second day. All in all, it was a pleasant visit and this is definitely a hotel I would use again.

"Customer service"

4
30/09/2015

Great hotel lovely area, room was a little dated but all fine and clean . We had a meal in the bar area which was delicious and the breakfast was really nice with a good choice .. The receptionist was a lovely girl very pleasant and the bar maid was the same , to be honest all the staff were excellent which made this a lovely well run hotel which makes all the difference . They also accept dogs but it didn't smell doggy which would put me off...Would recommend and would return here .

"Home from home"

5
30/09/2015

We have stayed at this hotel on a number of ocasions and never had any complaints. The rooms are modern, airy and extremely clean. The facilites are good. Very comfy bed. The bar and lounge areas are cosy with rel fires on cold winter nights. Good varied bar menu, food very good. Name cards on tables at breakfast is a nice touch. Not used the golf course yet but fully intend to do so. The staff are friendly and efficient. Highly recommended

"Attractive Hotel in Pleasant Surroundings"

4
25/09/2015

Arrived a little early, but welcomed by a friendly receptionist who made us feel welcome and re-arranged our room so we could freshen up straight away. Position of hotel was in pleasant surroundings adjacent to a golf club. Car parking for the hotel guests only was near reception. Room on the first floor was modern, clean and fresh. Rather low bed was comfortable though could hear passing people in corridor and going down the stairs at night. One of the rooms on the floor was being used as an office for the hotel. Large bathroom with bath as well as integral shower. A rail or hook for the bath towel would have been useful adjacent to the bath/shower, as the towels were on a radiator next to the wash basin on the opposite side of the large bathroom. Usual basic accoutrements were supplied. Free Wi-Fi had good connectivity in the room. No room lock box, though this was available at reception. Tea/Coffee making facilities available in the room, with fresh milk if requested. No fridge. A covered walkway to reception/breakfast from accommodation block would be useful when raining. Excellent choice for breakfast, with fruit, yoghurt and cereals, followed by a comprehensive cooked breakfast selection including legendary Black Pudding. Had a bar meal one evening, which was good if slightly overpriced, though the room was rather soulless. If in the area would stay here again.