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Vorteilscode

Best Western Plus Hotel Ascot Serviced Apartments, Ascot

3.5/5  - basé sur 173 notations.
308-318 Great Eastern Highway, 6104, Ascot, Australia - Karte ansehen

Buchen Sie diese günstig gelegenen Apartments in Perth, nur fünf Minuten vom Flughafen Perth und 9 km vom Stadtzentrum entfernt. Die Apartments liegen am Great Eastern Highway mit direkter Anbindung an die Stadt und bequemer Zufahrt zu anderen Hauptstraßen. Der Swan River ist nur einen kurzen Fußweg entfernt. Das Best Western Plus Ascot Serviced Apartments bietet 4,5-Sterne-Unterkünfte in Perth zu einem erschwinglichen Preis. Sie haben die Wahl zwischen geräumigen Studios mit begrenzter Kochmöglichkeit oder Apartments mit einem oder zwei Schlafzimmern, voll ausgestatteter Küche, separatem Wohnzimmer und privater Möglichkeit zum Wäschewaschen. Zu den weiteren Einrichtungen dieser Apartments in Perth gehören ein Swimmingpool, Grillmöglichkeiten und High-Speed-Internetzugang. Vom Best Western Plus Ascot Serviced Apartments aus haben Sie es nicht weit zu den hervorragenden Einkaufsmöglichkeiten an der Belmont Avenue, zum Belmont Forum, zum erstklassigen Ascot Racecourse, einem Kinozentrum, verschiedenen Restaurants und örtlichen Freizeiteinrichtungen. Dazu gehören die Belmont Oasis, ein Sport- und Freizeitzentrum, das State Tennis Centre, ein Kasino, ein Golfplatz und der Burswood Entertainment Complex. Reservieren Sie noch heute im Best Western Plus Ascot Serviced Apartments, das erstklassigen Service und eine hervorragende Lage in der Nähe des Flughafens und des Stadtzentrums von Perth bietet. Wir wünschen einen schönen Aufenthalt.

Best Western Plus

Hotel Ascot Serviced Apartments

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Vorteile des Hotels

  • Klimaanlage
    Klimaanlage
  • Kostenlose Parkplätze
    Kostenlose Parkplätze
  • Parkplatz im Freien
    Parkplatz im Freien
  • Safe
    Safe
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Bewertung unserer Kunden

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Gebildet aus de 173 Gästebewertungen
ABGEGEBENE BEWERTUNG
Ausgezeichnet
35
Sehr gut
70
Befriedigend
50
Mangelhaft
16
Ungenügend
2
MEINUNGEN ANSEHEN
Allein/Single Allein/Single
6
Alleinreisende Alleinreisende
14
Familie Familie
17
Geschäftlich Geschäftlich
50
Geschäfts-<br>reisende Geschäfts-
reisende
72
Geschäftsleute Geschäftsleute
52
Geschäftsreisende Geschäftsreisende
58
Paare Paare
47
Reisen mit Freunden Reisen mit Freunden
7
ZUSAMMENFASSUNG DER BEWERTUNGEN
Sauberkeit
Lage
Zimmer
Service
Schlafqualität
Preis-Leistungs-Verhältnis

"Convenient Place for short stay"

4
02/09/2018

We (family of 4) stayed in a 2 bedroom apartment at the Best Western. We were staying overnight before heading down to Margaret River. It is conveniently located close to Perth airport and that was a plus. The other convenience is that it offers breakfast which means we don't need to step out of the hotel for food in the morning. There's a 24-hour McDonald's located right next doors which took care of our dinner. The hotel itself is quite basic but has all the necessary conveniences. The rooms are well appointed. Bathrooms are clean and have soap and shampoo dispensers. Also comes with gas stove, cooking utensils, washer & dryer. On the downside, the living room furniture was rather worn and our bedroom didn't have an air conditioner/heater unit.

"Great good value"

5
27/06/2018

Stayed one night in unit GO8a - faces onto the Great Eastern Highway, but double glazing makes the room sound proof. The advantage of this place is that it's just 4 km taxi ride (A$16) from Terminal 3 at Perth Airport which is a bonus after a 15 hours of travel. The apartment is well equiped with pots, dishes but unfortunately Coles, Woolworths or a bottle store are not within walking distance. They do sell ready made meals at reception. The other great thing about this place is how clean it is. The place offers a complimentary ‘continental breakfast which is an added bonus. All in all we thought very good value for money and we'd certainly stay here again.

"Not the best if you are on an airport stopover"

3
21/06/2018

The room was clean and bright and bed was comfortable although pillows were quite firm and high. The reason I wouldn't recommend for an airport stopover is that there is no lift for access to middle or top floor apartments which means negotiating flights of stairs with your luggage. Also, doors to apartments are quite noisy and as people are coming and going at all hours, it means that you are constantly woken by doors banging. The apartments would probably be fine if you were on the ground floor and/or if it wasn't busy.

"Great apartments near the Swann River"

5
21/06/2018

I was a bit worried about how good the Best Western the would be after ending up in some odd apartment in Adelaide. But these are lovely apartments, there are more utensils in the drawer than most apartments, and even roasting trays. If you don't feel like cooking there are a list of restaurants that you can ring reception to order for you and it goes on your account. The room is comfortable, the climate control is easy to operate and parking is at the door. The shower is over a deep bath, which may be difficult to manage if you have mobility issues and I found it very slippery. The glass screen isn't enough to stop water getting all over the floor.

"Rest and relaxation"

5
15/06/2018

The apartment was great. Room to move and very clean. The bed was comfortable and the shower was hot. Close to everything with good parking. All the facilities that you will need including a washer and dryer.

"Quiet and welcoming"

4
17/04/2018

This is about a 10 minute taxi ride to/from the airport. Depending on your taxi driver, they may or may not be too amused with the short taxi ride. I found the meter was already at $7 and change before we even got too far from the airport. The taxi ride is about $14.00 from the airport and $10 and change to the airport – traffic was heavier going to the airport and the driver was slower so this addresses my comment regarding the taxis. The front desk person was very friendly and welcoming. She quickly checked us in and provided us with our key and an explanation of how to get to our room and the availability of breakfast and use of the pool. One enters the main door where there is a hall that leads to two units, A and B. We had the one bedroom apartment. There is a full sized fridge, table and chairs, stove, sink, etc. with all the dishes, pots and pans and utensils required to make one's stay convenient. There is instant coffee and tea available. The kitchen and living room area are open and there is a couch with a coffee table and television. The living room has patio doors that lead to the courtyard with swimming pool. Our suite was on the ground floor. There is a bedroom off the living room that has a queen bed, desk, night stands and lamps. There are patio doors off the bedroom that lead to the courtyard with swimming pool. The bathroom is located off the bedroom and has a deep tub with shower, toilet, sink, washer and dryer, and a sink for the laundry. It was different to see the dryer hanging from the ceiling. The suite is dated but clean. Shampoo, conditioner, shaving cream, soap, etc. are in wall mounted units located by the sink and in the shower/tub area. Dish detergent and soap for clothes is also included. Breakfast is in a room located in the Reception area on the second floor. It is a continental breakfast and it does have a number of items to select from. It is simple but fills the void. It can get a bit crowded however, there is another boardroom across from the kitchen/dining area where one can go and enjoy more space. Since we were up before the breakfast opened for the day, there was a McDonald's on the next block so we took a quick trip there for coffee. This apartment was quiet and provided us with a comfortable night's sleep. The unit and its location provided safety and security but at no point did I feel unsafe in the first place. There appears to be lots of parking. The staff ensured we had a taxi to take us to the airport to continue our journey and again, were very friendly and helpful.

"Comfortable and Spacious Apartment"

4
23/03/2018

I spent four nights in Ascot's one bedroom apartment while renovations were being done at my Perth home. The apartment was clean, well equipped with all the facilities needed for a longer tern stay, with a kitchen stove and oven, microwave, cutlery, crockery and glassware for four people, large fridge/freezer, washing machine and dryer, dining table and chairs, TV and DVD player, comfortable two seater couch and armchair, aircon, clock radio and plenty of power points for devices. The larger one bedrooms back onto a very well laid out courtyard and pool area with large sliding glass doors to access your own small courtyard or the larger pool area. Good security with gates and cameras in guest areas. Despite being on a major highway, there was no road noise, and made for a peaceful night's sleep. Plenty of open air parking, but access to the highway can be a little tricky if not careful. Very close to the airport. Good price with an early booking, overall good experience.

Sheryl T, Manager at Best Western Plus Ascot Serviced Apartments, responded to this review
Awesome review Pedro! Thank you for being so informative in your review for Best Western Plus Ascot. The one bedroom apartments really are a home away from home and have all the necessities including a laundry for a comfortable time during your stay. There is a big difference between the one bedroom apartment and studio as the studio is suited for one night stays like a hotel room with a little kitchenette so I am pleased you chose the one bedroom apartment as they are also quiet. I hope your renovations are great and what a super idea to get out of your house whilst they are underway!! Thank you!!

"Overnighter after a late arrival in Perth"

3
10/03/2018

We needed a bed after a late arrival. The room was clean and tidy, and despite facing the highway, the heavy vehicles seemed to stop running after about 11pm, and didn't start again until about 6am. We chose to walk to the MacDonalds a few hundred metres away for breakfast, so we could make an early start.

Sheryl T, Manager at Best Western Plus Ascot Serviced Apartments, responded to this review
Thank you for your kind review and we are pleased you had a good night in the studio room. The one bedroom apartments are much bigger and face away from the highway so are quieter and are not much more expensive. It is great having a 24 hour MacDonalds so close if you get hungry in the night isn't it?

"Suitable for a quick stop, but thats about all"

3
26/02/2018

Was in and out of Perth in 24 hours so needed somewhere near the airport to get some sleep. The proximity to the airport was great, the room was tidy enough and the bed comfortable, but it was all fairly basic and a bit dated. The dirty handprints on the 1st floor stairwell window didn't help with the feeling of safety - I don't know if someone had tried to break in or was trying to get out.

Sheryl T, Manager at Best Western Plus Ascot Serviced Apartments, responded to this review
Thank you for taking the time to review us. Interesting your comments as we take safety very seriously. No one has access to the building except by key and all Apartments have the double fire door so we are regarded as very safe and there are no low windows in the stairwells also the windows are solid panes in the stairwells so I am a little confused by your comments. We hope you had a good trip home.

"The TripAdvisor 3.5 rating is spot on. It is clean and tidy with ample car parking spaces"

3
23/02/2018

Not a bad place to stay for quick overnight stops. The rooms are large and well lit. Comfortable bed with high quality sheets. My room even had a fairly large work desk in addition to a breakfast table. There were some minuses that could be addressed though. - Appliances - Instead of a proper iron I had a $10 iron without even the steam option. - The ironing board was even cheaper and broken. - Plastic cheap kettle and same for the toaster - Pillows: the cheapest poly pillows that you could buy. Apart from these few things, the rest was pretty good. I would take a room not facing the road next time though, as this one was quite noisy.

Sheryl T, Manager at Best Western Plus Ascot Serviced Apartments, responded to this review
Thank you Kizlyar for your review, really we are an airport hotel hence we are very popular for overnight stays. It is a shame you didn't ask our willing staff at reception for a steam Iron as we have them available at reception and we would have replaced the ironing board straight away rather than waiting for your departure too.

"so so"

3
30/01/2018

Hi , convenient as it is not too far from the airport. Not much to eat in the area ( Mc Donalds ). Staff not friendly in the evening, but friendly in the morning. Rooms are large enough and ok. Breakfast is poor. I haven' t seen the swimming pool

Sheryl T, Manager at Best Western Plus Ascot Serviced Apartments, responded to this review
Hi, Thank you for your kind review, our hotel is very convenient especially if you need to be close to the airport. I am sorry you didn't enjoy our free complimentary continental breakfast with the hot pancakes and maple syrup, toast, cheese and ham toasties, fruit, cereal and yoghurt as it is unfortunate that we do not have the facility to be able to provide a cooked full breakfast. I hope you get to enjoy our lovely swimming pool complex and hot spa another time.

"Great stopover apartment"

4
09/01/2018

We stayed here for a night on our to Madagascar. It is close to the airport, which is very convenient . We just got Uber to the apartments which was good value. The apartment was small but very comfortable and has everything you need. It is out of town but we just took Uber into town the next morning for a look around. There was a reasonable selection at the complimentary breakfast. The breakfast room can be a little crowded, but sharing the large table with others was quite fun. In the evening, we walked 10 mins down the road, where there was a selection of fast food meals.

Sheryl T, Manager at Best Western Plus Ascot Serviced Apartments, responded to this review
Thank you for your lovely review! We hope you had a great trip! We are pleased the accommodation was adequate for what you required too! It is really great to see people enjoying each other's company at the round table too!

"Perth Visiting"

3
06/01/2018

Couple of night stay while visiting. Clean comfy room but noisy. Our room faced the main road and traffic noise starts around 4am. Continental Breakfast included up above the office, was very adequate and grateful to have. Easy parking close to airport and about 20min drive to Perth city and north bridge. Wouldn't be good if you were relying on public transport, too far out then. Good price for us and we were hardly in the room as our most of day and evening.

Sheryl T, Manager at Best Western Plus Ascot Serviced Apartments, responded to this review
Thank you for your lovely review. It is a great place to stay when you need to be close to the Airport. The buses are frequent and leave for the city from opposite us but we are looking forward to the new commenced railway line to be finished in 2020 it will be a fast link to the CBD!

"Convenient to the airport but that's about all!"

2
27/12/2017

Room extremely basic with just about adequate facilities. No sense of security. Uninterested staff on duty at Reception, In adequate parking for amount of rooms. WiFi appalling, Nice selection for breakfast but dismal breakfast area. Lack of lifts make getting luggage to rooms hard work. Wouldn't use again!

Sheryl T, Manager at Best Western Plus Ascot Serviced Apartments, responded to this review
Thank you for taking the time to do a review. We are sorry you didn't enjoy your stay as much as other guests do. We have security gates and security cameras everywhere and double security doors into all apartments so I am concerned as to what the security issue was and what maybe needed to be fixed in this area?

"Very good stay for late arriving travellers"

4
25/12/2017

We stayed here a night when arriving very late to Perth. The room was big and nice. They offered complimentary breakfast that was nice and something for everyone. I would definitely recommend staying here for anyone needing a few nights in Perth. The taxi costed about 30 dollars from the airport which was great.

Sheryl T, Manager at Best Western Plus Ascot Serviced Apartments, responded to this review
Super review! Thank you! If you are coming from international or virgin T1/T2 the taxi is usually around $30 - $40. If you are coming from T3/4 it is usually under $20 but I hear sometimes they charge a late night fee.. We hope the rest of your trip went well and we would love to have you to stay again!

"An overnight stay"

3
12/12/2017

Not a bad place to rest one's head for the flight coming. It's proximity to the airport is a strength. The layout is a bit confusing and food ordered to the hotel required the person to go down and pick it up. But, the people were very nice and polite and their are snacks available at reception (during opening hours)

Sheryl T, Manager at Best Western Plus Ascot Serviced Apartments, responded to this review
Thank you for your kind review. We are pleased that we can offer snacks and a selection of frozen meals from reception as it does help for those that do not want to eat out. The order in meals are lovely too, Indian, Chinese or Italian.

"Lovely for a night"

4
06/12/2017

Stayed overnight for work, just a quick stop, very close to the airport. Taxi during peak cost $20. Receptionist was lovely, giving me a ground floor close to the front as I had a large amount of luggage, there are no luggage trolleys. Room was clean, although a little more attention was needed with the cooktop and fridge, nothing major. Great little balcony area, perfect place to sit after a long flight. Nice crisp sheets and comfy bed ??

Sheryl T, Manager at Best Western Plus Ascot Serviced Apartments, responded to this review
Lovely review thank you! It is nice that every room has a balcony as many of the hotels don't these days so that is one of our great points of difference. We trust the rest of your trip went well! We look forward to you staying again should you need to be close to the airport in Perth for your next domestic or international trip!

"Bargain"

4
03/12/2017

These apartments were great value for money, the room is smallish but big enough for 2 people, it was clean, workable layout. Room rate included free continental breakfast served in a common room, lots to choose from including a pancake machine. Close to airport, close to Perth. While it is on a main highway didn't find the road noise a problem. We will stay there again without hesitation.

"Lovely stay"

5
29/11/2017

We were in a room facing the pool, it was very quiet. The apartment was nice, and the free wi-fi is a much appreciated touch! There was a Maccas close by, and Menulog also delivers, as well as the three in-house menus offered. They were nice enough to let us check in early, as we'd had to check out of our other hotel by 10 am. The staff were very nice, and we'd definitely stay again!

Sheryl T, Manager at Best Western Plus Ascot Serviced Apartments, responded to this review
Thank you Pam for your lovely review, it was nice to have you too! I agree it's great being able to order in meals when you just want to relax in the apartment. We look forward to you staying again! I will pass your lovely comments on to our staff too. Thank you!

"Very good hosts"

5
12/11/2017

We were made to feel very welcome and nothing was too much trouble. The hosts even organised a new rental car at a very cheap rate. Nice accomodation and handy to the city and the airport. Thank you very much

Sheryl T, Manager at Best Western Plus Ascot Serviced Apartments, responded to this review
Thank you for your top review and high rating, we are thrilled we met your expectations in all areas! It is great having the choice of the rental cars at good rates especially when we are so handy to the airport like you said! Have a great trip and we look forward to seeing you again should you be in Perth in the future! Sheryl

"Very pleasantly surprised "

4
06/11/2017

We booked this accommodation purely because of it's close proximity to the airport as our flight was getting in late and we given we live rural it would was just too far to travel. What a pleasant surprise! Super clean, extremely well appointed and comfortable. The staff were friendly and helpful. Impressed enough that we would actually book a longer stay when next travelling to Perth.

"Handy to Airport"

3
10/10/2017

Was a bit disappointed in this hotel as my booking slip said a King Bed. We only had a Queen. The room was a studio and felt very crowded. It was at the front and faced the highway which was somewhat noisy. Having to lug our luggage up the stairs was a huge effort as well. There was no elevator. I understand 'security' but we had to unlock three doors to get into our room. However, the room was clean, the ensuite was quite large and the shower was great. This hotel is very handy to the airport, only a five minute drive. Ok for a one night stay but think it would not be very comfortable for any longer..

Sheryl T, Manager at Best Western Plus Ascot Serviced Apartments, responded to this review
Thank you for reviewing us. Your feed back is important and we are sorry you didn't get the bed you requested so we are looking in to that. It is difficult with the design of this building; the plus is there are no long passageways finding your room, the downside is there are no lifts but the rooms are right next to the internal stairs. We hope the rest of your trip was great!

"Overnight between flights."

2
10/10/2017

Late arrival and no staff available. Telephone system with key safe outside office. It worked okay. Room is okay but a lot of traffic noise. Should have double glazing. Breakfast was pretty basic. Not enough room. Staff were very good, 5 stars there.

Sheryl T, Manager at Best Western Plus Ascot Serviced Apartments, responded to this review
Thank you for taking the time to review us Russell and love the 5 stars for our staff, I will pass that on. If you stay next time it would be better for you to pay for the upgrade to the 1 bedroom as they are quieter and not facing the highway. it is not much extra and then hopefully we will get a a high rating there too!

"Nice and quiet location"

4
29/09/2017

This was a business trip and I stayed in a one bedroom townhouse. As always the staff was very friendly and check-in was quick. Wi-Fi is free but the coverage tends to drop down in the townhouses which are located at the far back. We stayed in Summer and the well maintained pool was a huge bonus. Parking is not an issue and so are the food options - the hotel facilitates delivery to the reception area from nearby restaurants and there is a McDonald's next door. It's not a flashy place, but it's a nice place to stay for longer duration with proximity to the Airport and access to freeways is a plus.

Sheryl T, Manager at Best Western Plus Ascot Serviced Apartments, responded to this review
Thank you for your lovely review, we do appreciate it! We are glad the accommodation met your expectations and you found the location great for the Airport. The McDonalds next door is a 24 hour one so that is handy if you are hungry in the night too! Sheryl T

"Ok close to airport"

3
17/09/2017

Hotel has good amenities and is close to the airport, check in was efficient and friendly, rooms were comfortable, but cleanliness could have been better, as said close to the airport not much else around. ok if going to the airport early or late.

Sheryl T, Manager at Best Western Plus Ascot Serviced Apartments, responded to this review
Thanks Simon for taking the time to review us and glad you found our closeness to the Perth airport a help! We trust your flight went well! Thank you.

"Nice hotel but a little pricey for what it is."

4
16/09/2017

We stayed in a one bedroom townhouse on the bottom story. Check in was easy. Parking for us was within the gated complex but is quite tight, larger vehicles might need to park out the front. The rooms are nice but show wear and tear. Cleanliness was pretty good. Kitchen area looked reasonable for those wishing to self cater. Coffee and a variety of teas are provided. There are a few places that deliver meals to the hotel and continental breakfast was included in our price. Has all of the basics but lacked the wow factor. Has a nice pool area with a heated spa and wading area. The complex itself was really quiet and I got a great nights sleep (when I often have trouble sleeping at hotels)-our townhouse was not at the front facing the road. Accessibility off the highway is good from the west but from east you have to drive past the hotel and do a u-turn at the lights.

Sheryl T, Manager at Best Western Plus Ascot Serviced Apartments, responded to this review
Thank you for your kind review and for taking the time to share. We are pleased to had good sleep at our Best Western Ascot too! The townhouses are really a home away from home, more spacious and great for those people be it holiday, business or relocating. We try to cater to everyone's variety of needs and are pleased we met most of your expectations on your visit. Like a lot of serviced apartment hotels our townhouses are individually owned and the owners have supplied them to our short term accommodation pool so we are limited in what we are allowed to do with features but have taken it on board for what we maybe able to do to add to the good feel. Sheryl

"Good location, clean & tidy"

4
06/09/2017

Only had a short stay before leaving for an early morning flight. Staff were polite and helpful, room was clean and modern, well equipped. Extremely close to the airport which is handy for a cheap taxi fare or uber ride.

Sheryl T, Manager at Best Western Plus Ascot Serviced Apartments, responded to this review
Wonderful review and rating, thank you for sharing this with us/ Pleased we met your expectations with cleanliness as our cleaners do try hard to maintain a high standard and they love the feedback. We are so close to the Perth Airport which is great for those early morning flights and this makes us very popular. We hope you get to stay with us again sometime. Have a great day!

"Outstanding Service"

5
27/08/2017

we stayed here as we had an early flight, the staff were amazing and went above and beyond providing information about amenities close by, organised a taxi for an early pick up and nothing was an issue. Rooms very clean and tidy and would stay here again. Only thing I could niggle about is we could hear road noise & to be fair I never requested a quiet room which I normally do. I have stayed here before and didn't hear anything so if you are a light sleeper just request a quiet room.

Sheryl T, Manager at Best Western Plus Ascot Serviced Apartments, responded to this review
We are extremely pleased to hear you had a great experience with us and thank you for the high rating! I will share this with our staff. Our early morning taxi order service is working well and appears to be efficient so thank you for the feed back on that too. Hope to see you back again soon!

"Great well equipped studio apartments"

4
13/08/2017

Stayed here for an overnight flight stop over. Very close to the airport, reception were very helpful, booking a taxi for the following mornings trip back to the airport. The rooms have everything you could need, full kitchen, washing machine etc. Only things I could fault it on is that I like air circulation whilst I sleep, so would have been nice to have a fan or something in the bedroom (but opening the sliding door worked alright in the current weather conditions), and getting my snowboard and bags upstairs was a bit awkward but I managed. Great value for money.

Sheryl T, Manager at Best Western Plus Ascot Serviced Apartments, responded to this review
Thank you for your great feedback and some rooms do have the fan so ask us in advance next time and we will try and get you a room with this option. I am glad the having the slider doors worked for you and the rain didn't come in as we are having a very wet winter! We are finding a lot of our guests are using the heat pumps reverse airconditioning at our Best Western Plus Ascot at the moment to keep warm and cosy in this winter snap. Hope you had a great ski trip too.

"Probably wouldn't stay there again unless management impoves"

3
26/07/2017

Property was ok. Bit confused about why we eventually discovered two of the sliding doors to our 2 B/R apartment were wide open and unlocked behind the curtains - felt a bit dodgy. Also, if travelling as a family, be aware that our 2 B/R apartment wasn't a true 2 B/R apartment - it was actually a studio plus a 1 B/R accessed from their private hallway by a door. OK for us as our kids are 16 & 21, but, not so good if you have little kids as they could easily disappear out of the apartment without you even knowing and then, of course, not be able to get back into the private hallway without a key. Also, bedding was supposed to be 2 twin beds in one of the rooms of our "2 B/R", but both were queen beds. My 21 year old ended up going and staying at a friends place instead as she wasn't thrilled at the idea of sharing a bed with her sister - they're a bit too old for that apparently. Biggest issue, though, is the far too casual/relaxed attitude of the staff member in reception. We were checking the available frozen meals before we ducked out to do some stuff in case we needed to grab some on our return if we didn't get time for dinner before hand. Fortunately, I'm big on reconfirming things and double checked their opening hours to confirm that they would be open until 10pm as their sign and website clearly indicated. No, apparently, it was a Friday night and pretty quiet so the woman at reception was closing up and heading home early (like 7.30-8.00pm early). The included breakfast also was noted as 3 different times - website says one time, information in room says different times altogether and neither match the times we were told when we checked in. Just totally unprofessional really.

Sheryl T, Manager at Best Western Plus Ascot Serviced Apartments, responded to this review
Thank you Angela for the taking the time to do a review and sorry your stay did not go as expected. It is of concern so we have looked into it your booking that came through a third party website and so we have had a discussion and resolved part of the issue with our third party website representative so in the future we will receive the right requests when a two bedroom booking is made in the future. In your case no requests came through on your booking regarding two single beds so we are pleased you brought this to our attention. The two bedroom apartments usually consist of one queen bed in the 1st bedroom and 1 queen bed in the 2nd bedroom, however another bedding configuration of two single beds can be requested in the 2nd bedroom subject to availability. We have taken measures to make sure we receive the right requests in the future. Also we have spoken to the staff member on duty on that evening regarding your concerns and checked her departure on camera it was just before 10 p.m and the latest dinner delivery was 8.45 p.m. It is custom to do preliminary pre-roll audits early in the evening especially if there have been dinner deliveries and it may look like we are closing early. In case you weren't aware here at Best Western Plus Ascot there is always staff on site 24 hours. We hope the rest of your trip went well.

"Good location for airport...."

3
25/07/2017

A bit isolated but close to the airport if your flying. Reception is good ad the rooms comfortable and the facilities fine. Close to McDonalds if you need a food fix. A long trip to the city if that's what your in town for...

Sheryl T, Manager at Best Western Plus Ascot Serviced Apartments, responded to this review
Thank you John for taking the time to review us. Yes Best Western Plus Ascot is ideal if you are flying in or flying out as we are so close to the airport about 10 minutes by taxi. It sure is handy having 24hour McDonalds next door for that coffee on the way to the airport too. Its great to see a few more places with in walking distance now Zambrero Mexican, Sumo Salad, Fasta Pasta and Indian. Sheryl

"Too noisy "

2
22/07/2017

The hotel is of a reasonable standard and staff are friendly. However, standard rooms facing the highway are very noisy and ear plugs are recommended. The free breakfast in a converted hotel room is very average and missing gluten free and lactose free options. The one bed apartments at the rear are great and well worth the small extra fee. Good value for space and money if you upgrade, otherwise go the extra mile to the city.

Sheryl T, Manager at Best Western Plus Ascot Serviced Apartments, responded to this review
Thank you for taking the time to review our hotel. We do have gluten free toast and almond milk if we are told in advance that it is required or when you check in as we were stocking it but due to wastage we stopped having it regularly. Yes. the upgrade is worth it especially if you are staying more than 1 night as the 1 bedroom self contained apartment is fitted out well including your own laundry and other comforts of a home away from home.

"Perfect for flights and car rental"

5
14/07/2017

We booked a room online and when checking in were pleased to be asked if we'd like a ground floor due to heavy luggage. The hotel is right next to Budget car rental which meant we could take the car back without having to organise taxis etc. It is also about 10 minutes from the airport which is fantastic. The receptionist is lovely and so helpful. She organised a taxi for transfer to the airport. The room was great, had everything you need with a little kitchen and largish bathroom. Very comfortable lounge with tv. Would definitely stay here again.

Sheryl T, Manager at Best Western Plus Ascot Serviced Apartments, responded to this review
Thank you for your top review! I have passed on to our receptionist your comments, we do try to surpass our guests expectations! Our location is really great being so handy to the airport and also glad you found Budget Car Rental next door to be helpful too. We certainly look forward you staying with us again should you be in Perth in the future!

"Great transit location for the airport."

4
04/07/2017

Very clean, comfy apartments. Helpful and happy staff with a painless check-in. Could be very useful for families looking for a convenient hotel near the city and close to the Qantas domestic terminals. It's about 5 mins to Qantas domestic T3 & T4. About 15 mins to International T1 and Domestic T2: Virgin and other airlines.

Sheryl T, Manager at Best Western Plus Ascot Serviced Apartments, responded to this review
Awesome, I am glad your experience at Best Western Ascot was a great one and you enjoyed the short distance to the Terminals at the Perth Airport! We hope you get to stay with us again!

"Mr brown "

2
23/06/2017

Very disappointed such a noisy place to stay can hear people in next room plus because it's so close to airport guests were leaving at all hours to catch their planes .beds left a lot to be desired old Spring mattresses and compliment breakfast doesn't start till 7am and coffee machine was going thru a cleaning process

"Sleeping on a highway. Not ideal."

1
22/06/2017

Its on 6 line highway. The room we had faced the highway and clearly they dont have double glazed windows. I got maybe 4 hours sleep. The room itself was ok. Nothing flash. Good bed. If u enjoy road traffic noise and i mean ALOT of noise then go for it! Family member booked this hotel as a gift, its not something i could recommend or rebook.

"Clean and reliable"

4
08/06/2017

Rooms are spacious, clean and have all you need if you want to cook, eat in etc. Pool looked great but didn't get a chance to use it. Convenience of being only 5 minutes from the airport was the winner for me

"Uber close to the airport and two rooms for the 4 of us together ...."

5
30/05/2017

Super close to the airport, an Uber cost under 13 bucks AU delivered us, nice quaint apartment separate rooms for my wife and I and our two grown sons. On the bus route into downtown Perth took less than 20 minutes to get there. Room was clean, amenities included the small stove, fridge and kettle etc. Continental breakfast included. McDonalds was within walking distance, not that I would go there but some travellers might ...Staff super friendly and helpful to get us Canadians on the right path. Reasonably priced compared to other hotels in the area. check out the Ascot on the Great Eastern Highway, you wont be disappointed.

"Close to airport"

3
22/04/2017

Stayed overnight as we had an early flight out of Perth international. The property is close to airport and less than 10 main drive and has free parking. Rooms are disappointing with no lift to 2nd floor. We had to carry our suitcases up which was annoying. As it was Easter reception was closed and we couldn't change room to grd flr. The traffic noise is loud and the rooms hardly filter out noise. Bed is not the greatest either. Stay here if you need to be close to airport otherwise give it a miss..

Melissa D, Front Office Manager at Best Western Plus Ascot Serviced Apartments, responded to this review
Thank you for taking time to write your review. We do not have lifts, and over Easter we did operate on reduced office hours however the manager was contactable and would have come to reception to assist you with a room change. Sorry to hear you didn't find the bed comfortable, we do have a replacement programme in place and will ensure your room is on the list for replacement next.

"Comfortable and close to the airport"

4
18/04/2017

There are no airs and graces but this hotel is clean, comfortable and well located near the airport. Services are basic but good - a variety of food available through a delivery service. rooms are comfortable and reasonably sized as well as being well sound proofed.

Melissa D, Front Office Manager at Best Western Plus Ascot Serviced Apartments, responded to this review
Thank you ofr your review, we are pleased to hear you found all to your satisfaction and we look forward to seeing you agaoin.

"Nice and close to the airport"

3
12/04/2017

Work booked me a room at these apartments. My room was on the second story with a view of the highway at the front. It was clean and spacious. The bed was uncomfortable and really needed replacing. You could feel the concave in the mattress. The pillows were lumpy. The staff were friendly and helpful. There was a complimentary continental breakfast.

"Easy, clean and nice."

5
11/04/2017

Nice sized rooms with wifi and modern fittings. Clean apartment with more than enough space for 2 people. Room included a breakfast and check in was easy and quick. Good apartments that aren't far from the airport.

Melissa D, Front Office Manager at Best Western Plus Ascot Serviced Apartments, responded to this review
Thank you for the review, we look forward to having you stay with us again.

"Good location"

4
09/04/2017

I had a nice small apartment with a comfy bed and a clean bathroom. I had to catch an early flight and that is why the location is perfect. It is only a short ride, about 10 min to the International Airport. If you bring your own car or if you want to stay close to the airport, this is a good option.

"Close to the airport"

3
09/04/2017

Convenient location a 10 minute taxi ride from the airport but its on a busy road with nothing much else in the immediate area. Good for an overnight stay on the way somewhere else. Units are well equipped and clean but pretty uninspiring.

"staying close to airport - this is the best place to stay"

5
08/03/2017

great spacious accommodation for a stopover on the way to Sydney - the best we have stayed at near the airport. would recommend and will stay here again. Clean, great takeaway food menu in the room, good size bathroom.

"Wonderful and Welcoming"

5
04/11/2016

Having recently stayed here for an extended stay on a work trip, I found this hotel to be well equipped with amenities for both business and leisure travellers alike. The front office staff were friendly and willing to assist. It was nice to share a laugh and engage in conversation on a daily basis. The room was serviced daily and was maintained to a high standard. My room was also equipped with cooking facilities, which made life even easier. I also have to say the body wash which was supplied in rooms was amazing too. I recommend this hotel, not only for quality, service and amenities, but for the location also. Thanks to all the staff for looking after me.

world201165, Manager at BEST WESTERN PLUS Ascot Serviced Apartments, responded to this review
Thank you Scott for taking the time to review our property. I am pleased to hear you had an enjoyable stay and that the staff were able to keep your day cheerful. We look forward to welcoming you again when you next visit Perth. Morag

"Leisure Stays"

4
25/10/2016

Having just traveled from Bridge Creek to Western Australia by car we found the Best Western stays and people to be wonderful in that all the rooms where good and staff very helpful. Having done this trip I would suggest that anyone wanting to see Australia do it. The scenery and terrain are wonderful.

"Well run hotel"

4
28/09/2016

Stayed here for 2 nights as I had some business on that side of town. Stayed in a studio room. The room was great, nice and spacious, had all the amenities needed for a short stay, and was really clean. Bed was very comfortable and plenty of bedding provided. Location is great for the airport but also quick to get into the city. There are a few places to eat within walking distance or you can order food delivered via reception easily, and there are even frozen meals and snacks available from reception if you just want something small. The only downside is that these studio rooms (not sure if all of them but seemed to be most) face directly onto the busy road, so traffic can get quite loud especially when trucks and things pass. There is no double glazing on the windows to help dampen the noise, which is a little disappointing. However overall, a well managed hotel.

world201165, Manager at BEST WESTERN PLUS Ascot Serviced Apartments, responded to this review
Hi DragonLass Aus Thank you for your wonderful review - we really appreciate you taking the time to post it and always love the feedback. All of the Studio apartments face the direction of the main road, however we do also have larger rear facing 1 bedroom apartments that are a little dearer...maybe for next time?? Generally we find that people notice the road noise more if it has been raining and we have had a really wet winter this year!! Once again thank you for your review and we look forward to assisting you with your accommodation needs when you are next visiting Perth. Regards, Melissa Daniels - Manager

"Clean, quiet, comfortable"

4
15/09/2016

Stayed for business with colleagues. We had adjoining ground floor suites which were modern and well presented, very clean, very comfortable beds and pillows. I was surprised at how quiet the rooms were, given the busiest road in Perth is only metres away. Rooms all have facilities for making own meals with everything to hand. Quick meals available at reception, buffet breakfast in the morning was nice too. Ask for a power adapter at reception when checking in, there seems to be too few charge points in the rooms, other than that, a lovely base for our busy trip to Perth.

world201165, Manager at BEST WESTERN PLUS Ascot Serviced Apartments, responded to this review
Hi LocalGirl70 and thank you for posting your review - we really do appreciate it! Glad to hear that you enjoyed our recent stay with us and that our services were what you were looking for. Hope that we can look after your accommodation requirements when next you visit Perth. Cheers! Melissa Daniels - Manager

"Clean but very basic! "

3
12/09/2016

At almost $200 a night, it's not worth the price unless you need to be near the airport. They're one of the few Perth hotels still charging the same price as during the peak of the oil boom. Sure $190 isn't a lot for a hotel, but I'd hoped for more. In fact, tonight both The Hilton and Pan Pacific were selling rooms cheaper. I just needed to be on this side of town, to get a good nights sleep and to iron my business shirt. The was mattress hard/uncomfortable and obviously very basic quality. It took ages to iron my shirt with a steam-less iron. It does however have cooking facilities - if you need such things in your hotel room. I'd prefer a great sleep.

world201165, Manager at BEST WESTERN PLUS Ascot Serviced Apartments, responded to this review
Hi Frequent Traveler AU and thank you for taking the time to post your review - we always appreciate any feedback. I can assure you that whilst you might think we are expensive, we have actually dropped our rates over the last few months. Although some of the larger city hotels may have been cheaper on that particular night you may have ended up paying more in the long run when you add in cab fares. Our rates change up or down depending on our availability - we must have had fewer rooms available than the hotels you mention if they were cheaper. Our beds are from Sealy and are of a very high quality but a bed is a very particular and personal thing, a bit like a pillow really. I will definitely check the bed as admittedly everything does have a use by date and whilst we do have a 5 year replacement cycle in place, some things reach replacement point before time. I apologise that you found the steamfree iron difficult to use - we do have regular irons available from Reception but choose to have these in the rooms as sadly some guests use the bed runners and the carpets to iron on. Steam irons cause burns which the steamfree avoid. Once again - thanks for your feedback. Regards, Melissa Daniels - Manager

"Stay here if using Perth airports."

4
03/09/2016

Extremely helpful staff plus the location near to Perth airports make this a must stay. particularly if travelling by air. Rooms are comfortable and clean and have all the amenities required - wi-fi, work area, kitchenette, iron and able TV. One thing that was a slight inconvenience in the room I stayed, was the lack of a power point at the desk area where you worked.

world201165, General Manager at BEST WESTERN PLUS Ascot Serviced Apartments, responded to this review
Hi Scott - thanks so much for your review! We really appreciate the time taken to do this for us. So sorry about the power point issue - there's a lamp there so we would need to provide you with an adapter next time. Thanks again - look forward to seeing you next time you visit Perth, Cheers Melissa Daniels - Manager

"correct"

4
23/04/2016

Got there after midnight ( keys were easy to get ), rooms quite big, everything you need available, friendly staff, had some trouble to get on the wifi, but it worked our finally. No breakfast available yet, but I saw they are working on it

world201165, General Manager at BEST WESTERN PLUS Ascot Serviced Apartments, responded to this review
Hi Peter V and thanks for taking the time to post a review for Best Western Plus Ascot! We really appreciate it. Sorry to hear about the small hassle with wifi connection but happy that you resolved it. We are now providing a free continental breakfast Monday to Friday for our guests - this has only just started but seems to be very popular so far. We look forward to seeing you again when next you travel to Perth, Cheers! Melissa Daniels - Manager

"An excellent departure point for Perth Airport"

5
21/04/2016

My fiend and I had 2 different flights departing Perth. Mine was international at 7 am and hers was domestic at 10.30 am. We decided to book a place close to the airport and we were very pleased with our decision. We had guests stop by to say farewell and we and ordered Indian food which was delivered to our room. My taxi was waiting at 4.30 am for my departure and I was at the airport with time to spare and could relax before my 2 long hauls flights. The cost of the room seemed high compared to other places we had stayed but the convenience and the excellent room made our stay very worthwhile and I would certainly stay here again! Thank you..

world201165, General Manager at BEST WESTERN PLUS Ascot Serviced Apartments, responded to this review
Hi Mary 1947 Thanks so much for your great review - we really appreciate you taking the time to do this for us. Happy to hear that you enjoyed your stay and found our location to be convenient for both yourself and your travelling companion. Apart from being close to both airports, we're also lucky to be close to major roads so it's a great spot to use as a base or, as in your case, to catch up with friends. The restaurant delivery service is very handy (we love the indian too!~). If you are travelling to or from Perth again please think of us - we look forward to seeing you again, Cheers. Melissa Daniels - Manager

"Very convenient location"

4
13/04/2016

Best Western Ascot is in an ideal location close to the airport. This is the main reason I choose to stay here, along with the fact the rooms are always clean and the staff at the front desk are more than welcoming. I have stayed here a number of times and never had a problem. The specials for country people too are excellent and I would recommend to friends who have an early flight to definetly stay here.

world201165, Manager at BEST WESTERN PLUS Ascot Serviced Apartments, responded to this review
Thank you so much for your lovely review! So nice to hear our guests acknowledge our wonderful staff. We hope that you will think of us when you next travel to Perth and we look forward to welcoming you back. Cheers Melissa Daniels - Manager

"Basic but good location"

3
15/03/2016

We booked this site as it was close to Perth airport and we wanted to head out east early the following morning. It is well sited but unfortunately very basic - our room was very small, bathroom adequate, just. There is no onsite restaurant but the motel arranges take out to be delivered to reception, we had to drive closer to the city to find a restaurant. The room was clean and adequate for one night. It was very noisy located right on a busy highway; long stay rooms are set back from the road and presumably quieter. There is a small kitchenette where you can heat up meals. Internet has to be requested, we did not worry about that for the one night. The bed however was very comfortable and we had a good sleep. It is not cheap; we should have booked closer into the CBD and would have had a nicer experience.

world201165, General Manager at BEST WESTERN PLUS Ascot Serviced Apartments, responded to this review
Hi PhilthetravellerXI and thanks for your review. If you're only in Perth for a pre or post flight stay then it's a toss up as to whether you stay in the CBD, pay higher cab fares and be close to everything or stay to closer to the airport with fewer facilities but more convenience for your flight. Perth is generally the most expensive city in Australia for accommodation and we sit in the middle pricewise for the area. As you mentioned we do have 3 restaurants that deliver a variety of cuisines because not all of our guests have vehicles to get to a bigger centre. As well we have kitchens or kitchenettes in all of our apartments so you can DIY if you choose. We have studio apartments that face the main road (this is what you booked) and also 1 bedders attached to these but facing away from the road as well as townhouses for those staying for extended periods of time or relocating. The studios can be a little noisy if you usually live in a more suburban or rural area - some people don't hear a thing, and thankfully we are not on a flight path despite or proximity to the airports! Our wifi is free and available to all guests without having to request it - instructions are in both the compendium and on a table display stand so there must have been some misunderstanding there. Cheers and thanks again, Melissa Daniels - Manager

"Excellent Airport Apartment Hotel"

5
11/03/2016

We stayed at this property just one night. It is very close to the airport, and we had an early flight, so it was a perfect location for us. It's about 20 minutes drive into the city of Perth, but it's a great location if you are interested in touring the Swan Valley. We were surprised to find a washer and dryer in our bathroom (it wasn't a concern when I booked the room, so I didn't pay any attention to the amenities), but it worked out great that we could do some laundry before our flight home. We did not use the pool, but it looked very nice and the room had a sliding door that opened out to it. The building felt safe and secure. The apartment had a full kitchen, so this would be a great spot for a business traveler or family spending several days or weeks in the area. The bed was comfortable enough. There was A/C in the main room, but not the bedroom but it cooled off quickly enough with the bedroom door to the living room left open. If you want to be in the city, this is not the right spot, however if you want to be near the airport or if you have a car and can easily get around, the room was very nice, the staff was excellent, and I was all-around happy with my stay here.

world201165, General Manager at BEST WESTERN PLUS Ascot Serviced Apartments, responded to this review
Hi Tldolphin - thank you very much for your kind review of our property! I am so pleased to hear that we met and even exceeded your expectations. I hope that when you next travel to or through Perth that we will be able to assist you with your accommodation needs. Kind regards, Melissa Daniels - Manager

"Close to Airport, Nice but expensive"

3
07/03/2016

Really nice set up with the pool and the BQQ's you can use. Relaxing, clean, well air conditioned rooms. Just a little pricey compared to nearby hotels. Good location to the airport makes it worthwhile

world201165, General Manager at BEST WESTERN PLUS Ascot Serviced Apartments, responded to this review
Hi Travis and thanks for your review - we do appreciate you taking the time out to post your feedback. Glad that you enjoyed our stay with us ...we do offer discounts to past guests so make sure that you ask next time. Cheers Melissa Daniels - Manager

"Convenient but costly"

3
06/03/2016

We booked this site as it was close to Perth airport and we wanted to head out east early the following morning. It is well sited but unfortunately very basic - our room was very small, bathroom adequate, just. There is no onsite restaurant but the motel arranges take out to be delivered to reception, we had to drive closer to the city to find a restaurant. The room was clean and adequate for one night. It was very noisy located right on a busy highway; long stay rooms are set back from the road and presumably quieter. There is a small kitchenette where you can heat up meals. There is no bar fridge and Internet has to be requested, we did not worry about that for the one night. The bed however was very comfortable and we had a good sleep. It is not cheap; we should have booked closer into the CBD and would have had a nicer experience.

world201165, General Manager at BEST WESTERN PLUS Ascot Serviced Apartments, responded to this review
Hi Phil and thanks for your review. I am a bit confused that you mention that there was no fridge as I can assure you that each and every apartment here has a fridge - a minbar sized one in our studio apartments and a full sized fridge in our 1 bedroom apartments. If you could possibly let me know which apartment you occupied I can investigate this, but I guarantee you that there have been no rooms out to maintenance due to the lack of a fridge in the last few months. Internet availability is mentioned both in the compendium and on a display card in the room. It's free, available at all times and not by request. As we are more of an apartment style property we don't have any F&B on site but we are working towards a liquor licence and always looking at ways to improve our meal delivery experience for those guests who don't always want to cook for themselves The larger 1 bedroom apartments that face towards the rear of the property do tend to be quieter and are also lager, having a full kitchen and a laundry too. Airport style hotels such as ours tend to be located close to or on main roads for convenient access to the airport and as such are sometimes noisy during peak periods - fortunately we don't get any aircraft noise though! Glad to hear that the bed was comfy! Thanks for your feedback! Regards Melissa Daniels - Manager

"ascot serviced apartments"

3
22/02/2016

no food…. high price with no breakfast or room service. Very good sound proofing. Located on a main highway, however traffic could not be heard in my room. Perhaps because i was located on ground floor.

world201165, Manager at BEST WESTERN PLUS Ascot Serviced Apartments, responded to this review
HI Barbara and thanks for taking the time to post your review. Whilst I do appreciate your comments regarding there being no restaurant on site here, our name does suggest that we are apartments as opposed to a hotel or motel where it would be more likely to have a restaurant. We do make it very clear on both our website and the Best Western website (where you booked) that we do not have this facility. We do however have several restaurants that deliver evening meals or where you can dine in and charge back to us. There is also a "Golden Arches" almost next door for breakfast and we also have breakfast packs plus DIY add ons (such as bacon, eggs, yoghurt, toast & croissants) available from Reception. A lot of our guests visit our website, check the menus and pre-order their meals to be here for their arrival. It's unfortunate that you think we are expensive - I can assure you that we are very competitive with properties of our rating in our area. Glad to hear our location close to the main road didn't affect you! Perhaps we might be able to accommodate you on your next visit to Perth. Cheers Melissa Daniels - Manager

"Okay for 1 night"

4
14/01/2016

We stayed one night because close to airport. 10 min drive from airport .15$ taxi ride to international terminal. Clean rooms ,a bit noisy rooms in front . Take courtyard side and ground floor ,no elevators. Large shower and is okay, air conditioning works.

world201165, General Manager at BEST WESTERN PLUS Ascot Serviced Apartments, responded to this review
Hi kperky96 and thank you for your review. You are completely on the money - we have a great location close to both the International and Domestic terminals and still close to the CBD, with large clean rooms. Unfortunately most "airport" style properties are located either close to the terminals or on major roads for convenience and ease of access so some noise is to be expected. Our back rooms (1 bedroom apartments) are quieter than those towards the main road and only a little dearer - if you're after a quiet night then they're the ones to book. Thanks again for taking the time to review our property - we do appreciate it and look forward to accommodating you when next you travel through Perth. Cheers, Melissa Daniels - Manager

"Very comfortable quiet apartment"

4
05/01/2016

Excellent location near the airport, fast efficient pleasant check in, good sized room, well appointed and comfy bed. And quiet enough, despite the busy highway. Nirvana for a tired traveller. Small kitchenette had toaster, kettle and hot plate. Only issue was lack of an elevator.

world201165, General Manager at BEST WESTERN PLUS Ascot Serviced Apartments, responded to this review
Hi there Sydntooli and thank you very much for your great review of our property! We do really appreciate that you have taken the time to post a review. Glad to hear that you that you enjoyed your stay and that we met the needs of your stay in Perth. We look forward to assisting you when next you travel to or through Perth. Cheers Melissa Daniels - Manager

"Well placed for travel from and to Perth Airport"

4
29/12/2015

We stopped here for one night and prior to picking up a car from Domestic for a break in Perth and the surrounding area. We arrived from International and the cost of a taxi was $27 .and $13 the following day to Domestic. We booked one of the larger rooms with laundry facilities and found it very clean with a balcony with access to the pool which was large. The reception staff were very helpfull with booking cabs etc (although the road is on a regular bus route) The only downside was a fire alarm going off at 3.30am as one of the guests had apparently been smoking ,this did disturb our sleep but on the positive side it showed that the hotel is safe from an alarm perspective.. A good place to stay if you are travelling to or from the airport.

world201165, General Manager at BEST WESTERN PLUS Ascot Serviced Apartments, responded to this review
Dear HorshamMoosehead, Thank you for taking the time to review our property - we truly appreciate it. I am very happy to hear our positive comments about our apartments' cleanliness and size and sincerely apologise for the issue with the fire alarm....no matter how many notices we put up there are still people who think that notices about not smoking are just for fun and don;t apply to them. It will be funny to see what happens when the WA Fire Brigade start charging for false alarms like they do in the eastern states...$900.00 for a cigarette is steep! Hope you have a Happy New Year and we look forward to accommodating you when next you travel to Perth. Cheers! Melissa Daniels

"Good location, nice room"

4
29/12/2015

We use this location when we are travelling through Perth Airport due to its proximity and it's always very good. The rooms are a good size and they are always clean, there is a lot of parking and there are a number of easy to walk to food outlets close by. Very good customer service on our last visit with the key left for us as promised and nice little Xmas message for us, thanks for thinking of us.

world201165, General Manager at BEST WESTERN PLUS Ascot Serviced Apartments, responded to this review
Hi Deano and thanks for taking the trouble to post a review - we really appreciate it! So glad to know that our property meets your needs and REALLY happy to hear that you think our accommodation is so consistently clean...that is so important when you're travelling and it's nice to know that the standards are being maintained. Hope that you had a great Christmas and that 2016 is a great year for you! Cheers Melissa Daniels

"Very nice motel"

5
07/11/2015

Called in on a recommendation and was not disappointed, lovely bed, very quiet. The carport for parking was a bonus we appreciated, the room was nice and cool and the toiletries were Mor, very nice. The only downside was no King beds but an enjoyable stay.

world201165, General Manager at BEST WESTERN PLUS Ascot Serviced Apartments, responded to this review
Hi Missiek and thank you for your review BUT.....I don't think you have reviewed the right place as we don't have Mor toiletries...though everything else does sound like us! Thanks anyway! Maybe try us next time?? Cheers, Melissa Daniels - Manager

"Stop over in Perth"

4
30/08/2015

Overnight stop in Perth on way to Sydney. Hotel is located close to airport and has very good transport into Perth at hotel door (bus takes approx 30 mins). Good cafes and restaurants nearby. Bus service to airport 10 minutes.

world201165, General Manager at BEST WESTERN PLUS Ascot Serviced Apartments, responded to this review
Hi Lynette and thank you for taking the time out to review Best Western PLUS Ascot Apartments - we really appreciate your input and were happy to hear that our property met your needs during your stay in Perth. We look forward to welcoming you when next you visit. Cheers! Melissa & Marcus Daniels - Managers

"Stayed for Business and Husband back to work"

4
30/04/2015

Clean Hotel. Fully Serviced Fully contained Unit with Balcony. I thought the price was still a little high considering breakfast wasn't included. There wasn't much available due to sailors being in town. Location excellent. Close to Airport and we caught the bus to the casino and taxi back. Not expensive. Would stay there again

world201165, General Manager at BEST WESTERN PLUS Ascot Serviced Apartments, responded to this review
Hi Jodie and thank you for your review. Firstly, could we please apologise for taking SO long to get back to you? Somehow we have missed your posting. We're always much quicker than this in getting back to people! It's great to hear the positive feedback about the cleanliness of our property as it is one thing that we do pride ourselves on. Once again thank you for taking the time to post your review of Best Western PLUS Ascot Apartments - we look forward to welcoming you when you are next in Perth. Cheers! Melissa & Marcus Daniels - Managers

"Ideal for a brief stopover."

4
26/04/2015

My employer booked me in for one night between flights. Very handy for the airport, taxis cost me A$23 from the international terminal and A$15 to the domestic. There aren't too many places to eat within walking distance, but the folder in the room gives various options for takeaways to be delivered to reception. Lugging my heavy bags up the stairs to my first floor accommodation was a pain, but otherwise I couldn't fault the place, receptionists very friendly and helpful, apartment very clean, well equipped and with free wifi on tap. No breakfast apart from the pack in the room which was chargeable and didn't look especially appetising. A good idea to take something with you for the morning meal if possible.

Melissa D, General Manager at BEST WESTERN PLUS Ascot Serviced Apartments, responded to this review
Hi ANIxie and thank you for your review. Next time that you stay, please ask us and we would be only too happy to help you with your bags - or request a ground floor room as we will try our best to allocate one to you. Very happy to hear that you found our staff friendly & helpful and that you thought the property clean & well equipped. We do also have additional or alternative breakfast items available from Reception such as toast, yoghurt, croissants, bacon/eggs etc for next time. The breakfast packs are used mainly by the FIFO people who have extremely early flights - way before any food outlets are open out at the smaller airport. Look forward to seeing you on your next trip to Perth! Cheers and thanks again - Melissa Daniels - Manager

"Best Western Plus Ascot - close to the airport"

3
07/04/2015

These apartments are in a great location if you are arriving in Perth late at night and want a place to stay close to the airport before you take off elsewhere. Can be a bit noisy with all the traffic going past all night long if you have a room at the front.

Melissa D, General Manager at BEST WESTERN PLUS Ascot Serviced Apartments, responded to this review
Hi Jennifer and thank you for your review! The road noise tends to be more noticeable if it's wet - unfortunately we have had some bad weather in the last week or so which doesn't help (although we desperately need the rain!). Next time book a 1 bedroom as they face away from the road and are larger and quieter. We hope that we will see you again when next you travel to Perth. Cheers Melissa Daniels - Manager

"Great short term stay "

4
29/03/2015

I had an over night layover between flights in Perth. This was the closest place only a few kms from the domestic airport. Very well priced. I stayed in a fully self contained studio apartment which was very comfortable and clean. I didn't check in till around 7pm so i didn't get to check out the rest of the facilities but if I need to I would stay here again. Down side. My balcony faced the highway so was a bit noisy. Not the best sound protection in the ceiling as I could hear the people in the room above me walking around, moving chairs and showering.

Melissa D, General Manager at BEST WESTERN PLUS Ascot Serviced Apartments, responded to this review
Hi Ryan and thank you for taking the time to post a review for Best Western PLUS Ascot - we really appreciate it! Next time try to book a 1 bedroom as their balconies face the back of the property and some overlook the pool & spa - these are much quieter. I do apologise for the noise from above - they must have been really noisy as in all honesty yours is the first complaint I have received about noise from above. Once again thank you and I do hope that we will see you again when next you visit Perth. Cheers Melissa Daniels - Manager