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Best Western Hotel of Alpena, Alpena

4.0/5  - basé sur 280 notations.
1285 M-32 West, 49707-8105, Alpena, United States - Karte ansehen

Willkommen im Best Western of Alpena!Suchen Sie ein Hotel in der Nähe des Schiffswrackmuseums? Unser Alpena Hotel befindet sich in der Nähe des Museums und vieler weiterer Attraktionen. Als Gast eines Hotels in der Nähe von Thunder Bay National Marine Sanctuary kommen Outdoor-Enthusiasten voll auf Ihre Kosten, und Langeweile hat keine Chance. Vom Brown Trout Festival bis zu Skilanglauf, Sportmöglichkeiten finden Sie das ganze Jahr über. Unser Hotel beherbergt sowohl Urlauber, Erholungssuchende als auch Geschäftsreisende. Ganz gleich, ob Sie ein Hotel in der Nähe des Lake Huron benötigen oder Ihre Vorteile aus dem Bonusprogramm Best Western Rewards® genießen möchten, unser Hotel befindet sich in unmittelbarer Nähe zu den Motorschlittenstrecken. Das Abenteuer wartet also gleich um die Ecke auf Sie. Der gute Ruf unserer Kette und das ausgezeichnete kostenlose Frühstück sind bei unseren Gästen besonders beliebt, aber erst unsere hervorragende Lage und unsere Gastlichkeit machen das Gesamtpaket perfekt. Im Alpena Hotel finden viele Familientreffen statt, und das Angeln im Fletcher Pond und an der Lake Huron Bay gehört für alle zu den beliebtesten Freizeitaktivitäten. Im Winter bietet bieten die Schneemobilstrecken beste Erholung. Da die Strecken unmittelbar am Hotel beginnen, können Sie den ganzen Tag im Pulverschnee verbringen. Eine große Attraktion auf dem Lake Huron ist das Schiff mit Glasboden. An Bord dieses Schiffes können Sie den Grund mit einem einmaligen Blick auf die Schiffswracks unter Ihnen beobachten. Selbst als Geschäftsreisender sollten Sie sich eine kleine Auszeit gönnen, um die freie Natur und die faszinierende regionale Geschichte zu genießen. Angehörige der Alpena National Guard sind regelmäßige Gäste in unserem Hotel. WennSie als Besucher von Charter Boat Tours, des Alpena Regional Medical Center oder eines anderen regionalen Unternehmens bei uns zu Gast sind, werden Sie sich in unserem Hotel sofort wie zu Hause fühlen. Für uns gehören Sie zur Familie. Buchen Sie noch heute Ihren nächsten Aufenthalt im Best Western of Alpena, nur wenige Minuten von den Schneemobilstrecken entfernt!

Best Western

Hotel of Alpena

LABEL_ITINERAIRE

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Vorteile des Hotels

  • Klimaanlage
    Klimaanlage
  • Kostenlose Parkplätze
    Kostenlose Parkplätze
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Bewertung unserer Kunden

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Certificate of Excellence 2018
Gebildet aus de 280 Gästebewertungen
ABGEGEBENE BEWERTUNG
Ausgezeichnet
130
Sehr gut
94
Befriedigend
48
Mangelhaft
3
Ungenügend
5
MEINUNGEN ANSEHEN
Allein/Single Allein/Single
16
Alleinreisende Alleinreisende
27
Familie Familie
77
Geschäftlich Geschäftlich
34
Geschäfts-<br>reisende Geschäfts-
reisende
67
Geschäftsleute Geschäftsleute
38
Geschäftsreisende Geschäftsreisende
48
Paare Paare
76
Reisen mit Freunden Reisen mit Freunden
22
ZUSAMMENFASSUNG DER BEWERTUNGEN
Sauberkeit
Lage
Zimmer
Service
Schlafqualität
Preis-Leistungs-Verhältnis

"Surprisingly Nice"

4
09/07/2018

It's appears to going under some remodeling. Our room was fine, comfortable bed and pillows. Quiet considering the parking lot was full. Nice breakfast, but no danish or muffins. Waffles toast, oatmeal, toast, juice coffee etc. would stay there again.

BWAlpenaServiceRep, Owner at Best Western Of Alpena, responded to this review
Thank you for going on Trip Advisor and writing a review about our motel. We are so fortunate to have so many great guests like you and look forward to seeing you in the future. Again, thank you!

"Motorcycle Friendly!"

5
27/06/2018

Truly a nice hotel. Very clean, exceptional staff and reasonable rates. As Motorcycle Friendly, they offer bike cleaning with towels and also offer rooms with exterior doors for easy in and out and for being close to your bike overnight!

BWAlpenaServiceRep, Owner at Best Western Of Alpena, responded to this review
Thank you so much for your review of our motel on Trip Advisor. We love to have bikers stay with us. Drive safe and have a good season. Hope to see you in the future. Again, THANK YOU!

"It's not the Ritz, but it was perfect for what it is"

5
18/06/2018

We stayed at the Best Western in Alpena for one night. The hotel was everything and then some of what I expected for a hotel that was $75 a night. The staff was very friendly and helpful. The rooms were clean (a bit small, but we managed). The pool was great and my son enjoyed swimming. Breakfast was what you would expect for a free continental breakfast, except the biscuits and gravy far surpassed expectations. Usually you get hockey pucks for biscuits, not here they were the real deal. If we are out this way in the future, I would stay again!

BWAlpenaServiceRep, Owner at Best Western Of Alpena, responded to this review
Thank you so much for writing a review on Trip Advisor of our property. You probably realized that we are in the early stages of an extensive renovation at our motel. We appreciate your business and look forward to seeing you in the future. Again, THANK YOU!

"Alpena's BEST"

5
14/04/2018

I stayed almost 2 weeks, and I can't say enough good things about the facility, the staff, and the pool/hot tub/exercise room. The hotel is convenient to local shopping and eating places. Even the owner's son was friendly and informative. I will definitely be returning!!!

BWAlpenaServiceRep, Owner at Best Western Of Alpena, responded to this review
Thank you so much for going on Trip Advisor to give a review of our motel. We are so very glad that you enjoyed your stay with us and hope to see you in the future. Again, THANK YOU!

"Best of Best Western"

1
10/04/2018

Have stayed here for quite awhile. Has always been a great place to stay. Checking in is the fastest of any place I have stayed. Rooms are comfortable. Internet is always there with no problems. Check out is always quick and pleasant. Restaurants are close. Walmart right across the street. Just a great place to stay and the staff is great.

BWAlpenaServiceRep, Owner at Best Western Of Alpena, responded to this review
Thank you so much for going on Trip Advisor and writing this review of our motel. We sincerely appreciate your loyalty to us and we are so pleased that you enjoyed your multiple stays with us. We look forward to seeing you in the future! Again, THANK YOU!

"Christmas in Alpena"

5
26/12/2017

Excellent stay and always they accommodated my family and dog. Cindy at the front counter was a huge help in saving me money by using my reward points and the other associates were helpful in there own way too. Always happy to stay here! Building a newer hotel by the competition across the town does nothing to sway my defecation to Best Western of Alpena, Mi. Thank you for making my holidays wonderful and worry free.

BWAlpenaServiceRep, Owner at Best Western Of Alpena, responded to this review
Thank you so much for writing a review on Trip Advisor. We really appreciate your loyalty to our motel and am very happy to hear you enjoyed Christmas in Alpena! Again, THANK YOU.

"Stay for one night"

4
27/10/2017

I stayed for one night. The room was clean and comfortable enough. It worked well for us that there was an exterior and interior doors so that we could smoke outside without having to go far. There is a mejier next door as well as a walmart across the street.

BWAlpenaServiceRep, Owner at Best Western Of Alpena, responded to this review
Thank you for your review on Trip Advisor. We appreciate your feedback and look forward to seeing you again if you come back to Alpena. Again, THANK YOU!

"Love this hotel"

5
22/10/2017

I love the old fashion feature/design of outside access. Pull up to your door and unload your luggage. Extremely convenient and easy. And the room was in excellent condition. Very well maintained! I love the old fashion feature/design of outside access. Pull up to your door and unload your luggage. Extremely convenient and easy. And the room was in excellent condition. Very well maintained!

BWAlpenaServiceRep, Owner at Best Western Of Alpena, responded to this review
Thank you for responding with a review on Trip Advisor. My staff take pride in their jobs and we hope to see you again in the future. Again, THANK YOU!

"Extra effort service, great stay."

5
20/10/2017

Quiet stay, good accommodations. Extra effort to return lost item discovered in room. They called and agreed to mail to me the items left behind. I was surprised, considering most places would likely not be bothered..

BWAlpenaServiceRep, Owner at Best Western Of Alpena, responded to this review
Thank you so much for writing a review of our facility on Trip Advisor. We appreciate you staying with us and look forward to seeing you in the future.

"Housekeeping needs to do better"

3
19/10/2017

The bed was comfortable and the hotel was quiet. The room we used had a door going outside (which was nice as it rained a lot and we were able to park right in front of our door!) and a door going out to the main hallway. The room itself was tiny, way too small for a king size bed. Maybe one full size bed would have been better. Housekeeping was meh. There was someone's hair all over the heat register in the bathroom and on the counter and in the tub. That is a particular pet peeve of mine. There was a large wet spot by the wall next to the nightstand. I told the checkout lady about the wetness and she said it could have been left by the carpet cleaners. It was soaking wet. I was very happy that they did not charge us $20 for our dog (like Days Inn did), only $5. When we checked in, the delightful lady asked if we would please bring our dog to meet her because she had a treat. I had to decline the treat as our dog is allergic to grains. But what a nice gesture. And she loved up on our dog who was smitten. Breakfast offerings were good. They had hot sausage gravy and biscuits, a waffle maker, bagels, many different cereals including a wonderful granola, yogurt, fresh fruit and I am sure I am forgetting some items. We were happy with yogurt mixed with the granola. And most important, all security doors worked. We will stay here again.

BWAlpenaServiceRep, Owner at Best Western Of Alpena, responded to this review
Thank you for going on Trip Advisor to write a review of our motel. I don't know if you advised the front desk of the problem of the hair that you saw in the room but if this ever happens again anywhere that you are staying please let the front desk know so they can either come down to take care of the problem or move you to another room. We absolutely would have taken care of this for you! Our goal is to have happy guests. Again, thank you for your review.

"John"

5
16/10/2017

It was a great stay. Looking forward to going back. I had a great stay. The pool was very warm and everyone liked it. I also book at 3 night stay over Thang i would be happy to stay there any time.hgiven to stay there.

BWAlpenaServiceRep, Owner at Best Western Of Alpena, responded to this review
Thank you for writing a review of our motel on Trip Advisor. We appreciate your input and look forward to seeing you again!

"God's Country"

3
07/10/2017

The ckeck in was prompt and welcoming. The room was average. The linens were upscale. However the bed was much too soft. The breakfack was above standard. The room was noisy due to the lot next store having trucks backing up and beeping.

BWAlpenaServiceRep, Owner at Best Western Of Alpena, responded to this review
Thank you for taking the time to write a review on Trip Advisor. We value your input of our property and appreciate your business. The problem next door is a school bus yard that is moving in the near future. I am sorry for your inconvenience with this. Again, THANK YOU.

"Great Hotel"

5
21/09/2017

We stay there two nights left on sunday. our experience was really good, we talk to everyone that work there and from my experience they were all very nice. The hotel was very very cleanliness. Quality of sleep was very good too. Plus I would rate this hotel a ten. My Daughter love there pool and hot tub was great.

"Only Best Western"

5
21/09/2017

If I can't stay at the Best Western, I arrange my schedule so that I won't have to stay overnight. The staff are great and take good care of me. Thank you for another great stay! Until the next time!!

BWAlpenaServiceRep, Owner at Best Western Of Alpena, responded to this review
We truly appreciate you going on Trip Advisor for a review of our motel and always look forward to seeing you. THANK YOU!!

"Bad Service = Bad Karma. We won't be back."

2
15/09/2017

My dog and I spend 50 to 100 nights a year in hotels and motels. Bad service is never a good thing. I visited a room, which was old...but OK. I decided check into this motel, and had already turned over my ID, credit card, best western card and AAA card. I was willing to stay despite the warning about the roof work going on. I was just waiting for my key. The clerk took a phone call while she was keying in my info... the call went on for more than 8 minutes. My check-in process was put on hold, while i was standing right there. The call, a possible reservation well into the future I could tell by the conversation. Mind you I was there first...I was standing right there waiting for my key. My dog was in the car, I was tired and I had to go to the restroom, badly. The clerk decided to focus on the phone call not the customer standing right in front of her. At the 8 minute mark I gathered my ID and left...and the clerk seemed upset? How bout first come first served BW Alpena? Yes, maybe I'm a little impatient, but the customer is always right and we found a perfectly fine place across the street. We won't be back, because service matters.

BWAlpenaServiceRep, Owner at Best Western Of Alpena, responded to this review
I am sorry that you were not happy with your check in process. According to our surveillance system you walked into the motel Friday at 2:59p.m. looking for our "cheapest" room. My desk clerk told you our room rate and then you asked her if there were any discounts. She told you that we accept AAA and AARP and advised you that we are having a new roof put on and that they would be starting at 8:00a.m. on Saturday and wanted to let you know before you decided to spend the night with us or not. You then asked her if you would get an additional discount for the roof. She said no, that's why we are telling before you decide to stay. You asked her to show you a room, which she then took you to see the room. You both came up to the front desk and you handed her your identification , credit card and AAA card. You then told her that you had a service dog. She started to check you in on the property management system at 3:04p.m. when the phone rang and she answered it. While she was on the phone you walked out to your car and came back in. At 3:07p.m. you became verbally abusive to her and gathered up your ID and walked out the door. At 3:08p.m. she cancelled your reservation to stay with us. Again I am sorry that you were so disappointed.

"Great Customer Service"

4
08/09/2017

This is a very decent Hotel with great guest services. I was with a group of motorcyclists and we were offered a water hose and soft rags to wash our bikes. Great staff, very helpful and knowledgeable of the area. We were treated with respect and given every assurance that our needs would be met, and they were.

BWAlpenaServiceRep, Owner at Best Western Of Alpena, responded to this review
Our entire staff want to thank you for staying with us and for taking the time to write a review on Trip Advisor. Again, THANK YOU!

"Nice Hotel and Great Staff"

5
06/09/2017

The help provided by Cindy was great and appreciated. We had a group of 8 Motorcycle Riders and were exhausted from the days ride. We had a fast check in and even a recommendation for great local pizza to be delivered. We will be back and received better service compared to very expensive international hotels! Nice place!

BWAlpenaServiceRep, Owner at Best Western Of Alpena, responded to this review
Thank you for going on Trip Advisor to take the time for your review of our hotel! We value your input and appreciate you staying with us. We look forward to hopefully seeing you in the future. Again, thank you.

"Good hotel and good value"

4
27/08/2017

Stayed for one night in July. This was the end of my vacation, and I wasn't looking for much more than a crash pad, although I found much more than that. Beginning to end, my entire experience was great. Excellent check in, room was large, clean and comfortable. Just what I wanted. I'd stay again, if I was nearby.

BWAlpenaServiceRep, Owner at Best Western Of Alpena, responded to this review
So very happy to see that you enjoyed your stay with us and look forward to seeing you again. Thank you so much for writing a review on Trip Advisor about your stay with us!

"Clean & Quiet"

4
27/08/2017

This hotel is consistently clean and quiet. The staff and owner are always friendly and helpful. The location is easy to find. They have a guest computer in the main lobby. There's a great coffee shop down the street; North Country - Hubbard Lake Coffee. Go downtown to the Fresh Palette for a great dinner.

BWAlpenaServiceRep, Owner at Best Western Of Alpena, responded to this review
Thank you for writing a review of our property on Trip Advisor! I am so happy to hear that you enjoyed some of our local eateries and coffee shops. Again, Thank You!

"Hotel Accommodations"

5
27/08/2017

Clean rooms with great location to other locations in lower upper Michigan . Breakfast food met all allergy needs with staff going out of their way to help with gluten and dairy free accommodations. Great choices for all.

BWAlpenaServiceRep, Owner at Best Western Of Alpena, responded to this review
Thank you for taking the time to respond on Trip Advisor with you review of our property. We are very glad to hear that you enjoyed your visit with us.

"Can't find much better"

5
06/08/2017

Staff is excellent Rooms are comfortable, all have fridge and microwave, and beds are very comfortable. Checking in and out is a breeze. Chad and Wendy are the best at it, and they are always very helpful and courteous.

BWAlpenaServiceRep, Owner at Best Western Of Alpena, responded to this review
My staff work hard to accommodate our guests to make them feel comfortable and welcome to Alpena. Thank you for writing a review with Trip Advisor. We appreciate your business!

"a nice place"

4
06/08/2017

A great place to stay! the staff is great! the only complaint is the bed is hard and they do not serve real butter at breakfast! corp. makes them serve the fake stuff!!! other than the butter thing, I had a good stay and would stay again!

BWAlpenaServiceRep, Owner at Best Western Of Alpena, responded to this review
Thank you for responding on Trip Advisor about your stay with us. We really appreciate your business and look forward to seeing you again in the future. Again, thank you!

"Clean rooms!"

3
04/08/2017

We chose this hotel based on the TripAdvisor reviews. We found the hotel average for our two night stay. It was very clean, as other reviewers mentioned. Our room definitely needed updating, which we were told would be happening later this year. We also had to hold the curtains together by putting our suitcases in front to hold them together. We asked for a quiet room since we are older, but we were told that all rooms with two beds face the road. That was disappointing! Yes, we heard the traffic all night. The one saving grace was the fact that the air-conditioner was very noisy, so it blocked out some of the traffic sounds. The noise from the hotel was limited, but the traffic noise is still there. It was very hot when we were there, so please note that there is not an elevator and the hallways are not air-conditioned. It's my understanding that good hotels are limited in this area, therefore, a clean hotel was pleasing.

BWAlpenaServiceRep, Owner at Best Western Of Alpena, responded to this review
Thank you for your recent review on Trip Advisor. We appreciate your opinions and look forward to serving you in the future.

"Stayed here due to a Funeral"

3
30/07/2017

There are only a few hotels in Alpena to choose from, so they have higher rates due to that (I'm guessing), and this Best Western is one of them. I was honest and told them I had 5 people in the room (I have 4 kids), so just be aware that there is an additional charge of $6 per night per additional person and if you want a cot (which you need), there is an additional $6 per night for the cot. Seems to be a hefty amount. The rooms were clean, but the hallways are not air-conditioned, just in case you are there on a really hot day. It was HOT when we were there! We had the breakfast, which was fine....hard-boiled eggs are the egg choice, but no sausage or bacon. There's a Walmart across the street, which is convenient. The outside of the Best Western is not much to be desired, but the inside seems to have been updated nicely. There's an indoor pool which my kids used. Overall, it was an ok stay....not sure if I would pick this hotel again. Thank you.

"Only one problem"

4
22/07/2017

We got a good nights sleep and had a decent breakfast. Glad to see that there was some protien in the meal. The room was clean and well furnished. Hotel staff were friendly. our only disappointment was that there was not an elevator to our room.

"Amazing value and perfect location"

5
17/07/2017

This is the 2nd time staying here and I would highly recommend it. The location is perfect, convenient and easy to get to. There are stores and restaurants within walking distance. The rooms are spacious and very very clean. The staff is amazingly friendly and helpful. The breakfast is very good, constantly stocked with fresh items and a wide selection. I will continue to return to this hotel each time I am in the area.

BWAlpenaServiceRep, Owner at Best Western Of Alpena, responded to this review
Thank you so much for going on Trip Advisor and writing your review of our motel. We appreciate and value you as a returning guest and look forward to seeing you in the future. THANK YOU!

"Nice, clean place"

5
17/07/2017

Nothing fancy, but this was a nice, clean place at a very reasonable rate. Cindy at the front desk was friendly and great to talk to. Fridge & microwave in room with nice high shower heads for tall people. Standard breakfast, though did have biscuits & gravy that not all hotels offer.

BWAlpenaServiceRep, Owner at Best Western Of Alpena, responded to this review
On behalf of our entire team we would like to thank you for your review on Trip Advisor. We appreciate your business and look forward to seeing you again in the future.

"Great place to stay!"

5
15/07/2017

I would highly recommend this Best Western to everyone! It is clean, comfortable and has lots of things to do! It is outside of the town but very close. The staff is amazing. They were friendly and wanted to make sure that we had a good experience with them!

BWAlpenaServiceRep, Owner at Best Western Of Alpena, responded to this review
I would like to personally thank you for writing a review of us on Trip Advisor. We all work very hard to make sure your stay with us is as good as possible! Again, THANK YOU!

"Ok Hotel"

1
11/07/2017

This hotel is great for the price. If all you want is a clean, comfortable bed to sleep in, this is your room. Nothing fancy at all about this hotel but it was clean! I would stay here again knowing that the beds and shower were great! We had to hold the curtain back with the chair and a suitcase so the air conditioner would keep the room cold and not just shoot up into the curtain.

BWAlpenaServiceRep, Owner at Best Western Of Alpena, responded to this review
Thank you for taking the time to go on Trip Advisor with your review of our property. We will take into consideration about your concerns with the curtain issue. Again, thank you so much.

"Friendly, Comfortable, Clean & THE BEST SHOWER!"

5
11/07/2017

The shower head in our room at Best Western of Alpena was the best we have ever had!!! Powerful. Like a massage. Comfortable bed. Miles of sidewalks for walking. 24-hour Meijer just up the street if you get hungry or need something to read late at night. Very friendly and helpful staff. We will be staying there on our annual trips to Presque Isle going forward.

BWAlpenaServiceRep, Owner at Best Western Of Alpena, responded to this review
On behalf of our team we thank you for going on Trip Advisor for your review. We look forward to seeing you in the future. Thank you!

"Best Western review"

4
07/07/2017

I prefer Best Western motel in Alpena. The staff are friendly, the rooms are nice, it's convenient to downtown and they accept pets. The breakfast is nice too. I am told they are doing another remodel and am eager to see this when it's completed.

BWAlpenaServiceRep, Owner at Best Western Of Alpena, responded to this review
We appreciate your review on Trip Advisor. Our team works together to make your stay as comfortable as can be. Again, Thank You.

"Great stay"

4
04/07/2017

Friendly staff, especially Cindy. Clean, updated rooms. Variety of breakfast items. Great restaurants in Old Town Alpena. Do not eat at the little Chinese place next to the motel. We walked out upon seeing how dirty it was. The lack of cars at 6:30 on a Friday night should have been our first clue.

BWAlpenaServiceRep, Owner at Best Western Of Alpena, responded to this review
On behalf of our entire team we thank you for reviewing us on Trip Advisor. We value and appreciate your review. Again, THANK YOU!

"Great place to rest your head!"

5
01/07/2017

Love thus place, smaller hotel with a very friendly staff. The grounds are well kept, and the indoor pool area very nice. Pet friendly is a plus too. Very accommodating staff went beyond to make arrangements for extra days for us.

BWAlpenaServiceRep, Owner at Best Western Of Alpena, responded to this review
So happy that you enjoyed your stay with us! Thank you for writing a review on Trip Advisor. We look forward to seeing you again. Thank you again.

"Easy place to stay"

4
30/06/2017

We found it to be a little further out from downtown than we would have liked but iit is good for a quick overnight stay. We liked the fact that it has a front and back entrance to the room. The breakfast area is very small and options are limited. Very clean and close to other services.

BWAlpenaServiceRep, Owner at Best Western Of Alpena, responded to this review
Thank you so much for going on Trip Advisor for the review. We appreciate and value your input

"Fresh Stay"

4
28/06/2017

This hotel was exceptionally clean, easy to access and friendly. I will stay here on my next trip t the area. The breakfast food was hot and clearly fresh. It made for a comfortable start to the day. Additionally, the location provided easy access to and from the hotel and to Alpena as a whole.

BWAlpenaServiceRep, Owner at Best Western Of Alpena, responded to this review
On behalf of our entire team, I would like to thank you for responding on Trip Advisor. Your satisfaction is important to us and we value your feedback! Again, THANK YOU.

"Very good hotel"

5
21/06/2017

My son-in-law and I travelled around Lake Huron on our motorcycles and stayed at the Best Western in Alpena Mi. After a long day on the bikes the pool and hot tub were very refreshing as was the comfort of our room. We were greated by a very friendly and helpful desk clerk upon arrival who got us squared away very quickly. The breakfast items the next day were very good as well. Will definately stay there again if in the area.

BWAlpenaServiceRep, Owner at Best Western Of Alpena, responded to this review
Thank you for writing a review on Trip Advisor about our motel. We appreciate your business and hope to see you in the future. Thank you.

"Great accomodations in a fun city!"

5
19/06/2017

The Best Western Motel stands as a friendly gateway on the western entrance to Alpena, Michigan. The motel provided a lot of extra amenities such as doors on both end of the room, a very nice room set up and a good breakfast, as best western often does. Chad, the front desk man, was very pleasant and very knowledgable about the city. It was my first time here in a long time so it was nice to get the extra map and extra care. The other staff was friendly to all guests and patrons in the building which doesn't always happen during busy times. Would recommend this motel anytime to anyone.

BWAlpenaServiceRep, Owner at Best Western Of Alpena, responded to this review
Thank you for taking the time to go on Trip Advisor about your stay with us. We value your review and look forward to seeing you again sometime in the future. Again, thank you!

"Best Western in Alpena, MI"

5
07/06/2017

Always a great stay at the Alpena, MI BW. Great location with home town type businesses close at hand. The Hunan Chinese Food restaurant is immediately next door and great at any meal time lunch or dinner. Would recommend this BW and any other for business or vacation stays.

BWAlpenaServiceRep, Owner at Best Western Of Alpena, responded to this review
Thank you for your review on Trip Advisor. We truly appreciate your business and your feedback!

"Always enjoyable"

4
05/06/2017

Stay here 2-3 times a year. Always reasonable rates, decent older hotel and nice staff. It's next to Mejier, Walmart and Applebees, as well as other convenient places. The pool area is clean and nice.

BWAlpenaServiceRep, Owner at Best Western Of Alpena, responded to this review
Thank you for the review of our motel on Trip Advisor. We appreciate your loyalty to us in Alpena and hope to see you in the near future.

"Work"

5
01/06/2017

Great place to stay. Room was very clean and comfortable. Having use of fax and printer was very helpful. The breakfast was a great start to the day. The bed was comfortable and the size of the room was perfect.

BWAlpenaServiceRep, Owner at Best Western Of Alpena, responded to this review
Thank you so much for writing a review on Trip Advisor. We value your input and strive to make you as welcome and comfortable as we can. Thank you!!!

"Good Breakfast, nice room great price."

4
31/05/2017

Breakfast with Sausage gravy and biscuits, Waffles and steel cut oatmeal. Room was nice, and conducive to me working in it after my daily account visits. The price was very competitive. A really good deal for the money.

BWAlpenaServiceRep, Owner at Best Western Of Alpena, responded to this review
So happy that you enjoyed your stay with us and hope to see you again in the future. Thank you for taking the time to go on Trip Advisor for a review of our property.

"Mt Stay at Best Western"

5
30/05/2017

Nice friendly atmosphere with friendly staff. Room was spacsious and very clean. Breakfast variety was good. I would recommend this hotel chain to everyone that is traveling anywhere Best Western is available.

"Alpena's Best Place to Stay"

5
30/05/2017

Very clean and affordable, convenient to shopping & dining. Rates were half of other hotel chains, but no sacrifice on the amenities. Great place to stay for pleasure or business. Did not have time to check out the pool or fitness center this time, but both looked to be in good order.

"average motel"

3
20/05/2017

The staff was friendly, very helpful, clean quite rooms, close to wallmart next to dinning restrant next door. easy access ,breakfast dosent offer many variety of items . Overall it is a good motel for a average price.

BWAlpenaServiceRep, Owner at Best Western Of Alpena, responded to this review
We value your input and appreciate your business. Thank you for writing a review on Trip Advisor.

"Best place to Stay in Alpena"

5
19/05/2017

Clean and comfortable rooms, with very friendly staff. Staff was helpful with requests . Located next to major shopping area and restaurants. Pool and hot tub are clean. Reasonable rates. I am a repeat customer

BWAlpenaServiceRep, Owner at Best Western Of Alpena, responded to this review
Thank you for the awesome review at Trip Advisor. We appreciate your business and look forward to serving you again in the future. Thank you

"Best Western Alpena, MI"

5
15/05/2017

Very helpful staff and a great experience. Had a wonderful indoor pool area and they had breakfast but I did not have it. Overall I had a wonderful time. Would recommend this hotel to anyone who visits this area.

BWAlpenaServiceRep, Owner at Best Western Of Alpena, responded to this review
Thank you for the review on Trip Advisor. We value your opinions and input and hope to see you again in the future.

"Very Nice Stay"

5
12/05/2017

Cozy hotel with great staff and amenities. Excellent customer service. They have rooms with interior entrance and other rooms that have both interior and exterior doors, which I thought was a nice feature. Really nice pool, excellent TV channel selection, refrigerators in the rooms, good lighting, and a great location near Meijer and other businesses.

BWAlpenaServiceRep, Owner at Best Western Of Alpena, responded to this review
Very glad that you enjoyed your stay with us. Thank you for posting with Trip Advisor your review and hope to see you again in the future.

"Friendly service, great breakfast, clean and up to date"

5
01/05/2017

The service is impeccable, always professional and friendly. Breakfast offers many great choices. Pool is clean and inviting. Hotel is up to date and maintained very well. Dining and shopping near by. Highly recommend the Alpena Best Western.

"Greatly Exceeded our Expectations"

5
26/04/2017

We thought that this hotel was new. The condition of the building & our room was exceptional ( no musty odors or missing caulk & everything worked ). Breakfast was good & the staff that we dealt with were friendly and professional.Would definitely stay again.

BWAlpenaServiceRep, Owner at Best Western Of Alpena, responded to this review
Thank you for taking the time to go on Trip Advisor for your review. So glad that you enjoyed your stay with us!

"Another superior stay"

5
23/04/2017

Always clean and friendly...improving all the time...always something new going on with the improvement of their hotel...they far exceed normal BW standards and strive for excellence...staff is well trained...house keepers are friendly and certainly trustworthy...great location...needs stores and restaurants.

BWAlpenaServiceRep, Owner at Best Western Of Alpena, responded to this review
Thank you for the great review. We value your input and also value you as a guest. Thank you for staying with us.

"Hidden Gem"

5
10/04/2017

I was immediately greeted by the most pleasant, professional, informative woman at the front desk. My room was clean and it made me feel right at home. I cannot say enough about how great my five night stay was at this particular location. The bed was comfortable, the breakfast was pretty darn good, I could hardly hear other guests, the shower pressure was shockingly great! I was impressed to find they have laundry facilities and soap on site too! Every employee from housekeeping to the owner was an absolute pleasure, I will be back!! Kudos to this Best Western!!

BWAlpenaServiceRep, Owner at Best Western Of Alpena, responded to this review
We strive to meet or beat our guest's expectations and are very happy that we did our job, which we love! Thank you and we hope to see you again in the future.

"perfect choice"

5
03/04/2017

Staying here while working on property to sell in the area...family has been here before...great staff....very clean rooms, comfortable beds...location near to multiple restaurants....were told by staff we would get a discount at the restaurant next door if we mentioned where we were staying and we did. We will definitely be back.

BWAlpenaServiceRep, Owner at Best Western Of Alpena, responded to this review
Thank you for the review on Trip Advisor. We value your business.

"Great hospitality and clean rooms"

4
29/03/2017

Always good to stay at a Best Western hotel, the staff is always courteous and friendly, clean rooms, and a great continental breakfast. When ever I'm in the area, I'll be staying at this location again.

BWAlpenaServiceRep, Owner at BEST WESTERN of Alpena, responded to this review
Thank you for taking the time for going on Trip Advisor for your review of our property. We appreciate your kind words and look forward to seeing you soon!

"perfect as usual"

5
14/03/2017

Everything was great even with terrible weather outside. This is one of the best quality best western I have stayed at. I travel for work every single week. I recommend this location whether you are traveling for work, pleasure family outings..

BWAlpenaServiceRep, Owner at BEST WESTERN of Alpena, responded to this review
We appreciate you taking the time to review our hotel on Trip Advisor and hope to see you in the future. Thank You!

"Great stay!"

5
20/02/2017

We came up for the snodrift rally in Atlanta and I must say this is a very cozy place to stay! The biscuits and gravy were a fantastic start to my day!! Really nice staff!! Will definitely come back if we are back up in this area again!

BWAlpenaServiceRep, Owner at BEST WESTERN of Alpena, responded to this review
Thank you for taking the time to respond to Trip Advisor. We are very glad you enjoyed the rally and your stay! Will look forward to seeing you again.

"Clean and comfortable "

4
28/11/2016

The room was clean and the bed was comfortable. Friendly staff. And you get a free breakfast every morning. Breakfast options aren't fantastic but they'll hold you til you trek out to Austin Brothers for a great lunch.

"Showing its Age"

3
07/11/2016

The Hotel is showing is age. The room and the furnature are dated and the matress on the bed was overly soft and dated. In need of an update. The hotel hads been there for some time. Stayed ther ten years ago and except for the flat screen TV not much else has cheanged.

"Clean but dated"

3
30/10/2016

Hotel staff was very helpful. The rooms are dated but clean. The is no elevator which presents a problem when you have heavy bags. They did not have many healthy choices for breakfast. The other amenities like the pool and exercise room were fine.

"Was not the best"

3
26/10/2016

the room was nice and clean the shower was hot and plenty of pressure. the staff some were great others were not. as for the breakfast pretty much every machine was broken so you could have water to drink have toast or cereal. no coffee, no orange juice only a few pieces of toast biscuits were stale and gravy had no taste. and there was only 2 yogurts in the fridge. check out staff was nice but no apologies for the poor breakfast.

"highly recommend"

5
14/10/2016

This is a well-cared for motel. It is clean and comfortable and has a homey feeling. That is because of the owner, Nancy, who is a very nice lady! My husband fell coming in the door and she was so caring and concerned about him. She even took our bags down to our room and offered to help in any way she could. Every employee was so friendly and helpful. The price was very reasonable, too.

"Always the best and getting better "

5
14/10/2016

Another great multi night stay...home away from home.....the staff can't do enough for you to .........very professionally operated. It's by far the very best value for your money in NE Michigan... RATED #1 in the area.....and the morning waffles can't be beat.

"Corvette Legends"

5
10/10/2016

We had a group of 32 people with 19 cars we were checked in with ease with that many people coming in at once the lady did a great job of taking care of everybody. We were all on the same side of the hotel which was easy for us to mingle.

"Clean average hotel"

3
25/09/2016

The room and bathroom were clean, the bed was comfortable. The sheets on the bed were old and pilling. There was a smell, something musty. We were not sure what it was. The clerk at the front desk was Awesome and very helpful. Hotel takes AAA discount, always a bonus.

"great place to stay"

5
25/09/2016

I really look forward to staying at this best western when my delivery route requires me to stay in Alpena. check in is always so friendly and helpful and so is checkout. plenty of places to eat and shop in the area.

"Nice motel for a reasonable price"

3
22/09/2016

We had a good-sized room with a few nice touches - an attractive lightweight bed covering, granite counter in the bathroom, a small microwave. Our king bed was quite comfy, but the A.C. was difficult to get just right. The first floor rooms have an unusual set up, in that there is a door directly to the outside and parking, as well as a door to an interior corridor. Breakfast was more limited than most hotel chains, but it was enough to tide us over until lunch.

"Average stay"

3
20/09/2016

The room was small and a bit crowed but was okay; the bed was too firm. hot tub was warm it should have been hot and the jets were not very strong. breakfast was just okay, nothing fancy or out of the ordinary.

"I always stay here when in Alpena, MI."

5
15/09/2016

Clean rooms, a friendly staff and a very nice owner make for a pleasant stay. I normally only use the refrigerator, bathroom and shower facilities when I stay there. Now and then I will watch a little TV, but then only the Turner Classic Movies channel. The rest is garbage, in my opinion.

"Great Value"

5
05/09/2016

A great hotel that offers an excellent value, with clean rooms, a very friendly and helpful staff. Location is close to a pharmacy and places to eat. I will definitely stay at this Best Western property again next time I am in town on business :)

"Comfortable, relaxing stay"

4
02/09/2016

My husband and I really enjoyed our 2-night stay. Used the hotel as a central point for a golf trip. The bed was extremely comfortable. The room and the hotel itself were very clean. Even though the hotel was pretty full, we never had any problems with noise or anyone interrupting our sleep. Mostly older couples. Pool area was nice; we used it every day. Breakfast was basic hotel continental breakfast. Breakfast room is small (only 3 tables), but we're early risers so never had a crowd to deal with. Not a lot of bells and whistles, but we'll stay there again if we're in the area.

"Good pick"

5
25/08/2016

Very clean and well kept motel. Person at the front desk friendly, and when asking about places to eat gave us many options. We were on motorcycles and told us to stop by desk in the morning that they would give us towels to wipe bikes off with ! Glad that we picked this place.

"Good, well-maintained older property"

4
15/08/2016

The owners have done a great job of keeping this property up-to-date. The only negative I found was that due to allergies, the small amount of fragrance in their sheets and towels still bothered me, so if a sufferer, bring your anti-histamines.

"Great hotel"

5
15/08/2016

Overall a very nice hotel., pleasantly surprised. Usually stay at a Holiday Inn Express if given the option but there was nothing wrong with this hotel. Tad slow with check in but my only complaint.

"Very friendly and clean"

5
14/08/2016

Very soft and comfortable beds. There is also a work out room and laundry room provided. Everything was very clean, and the employees were all very kind. They opened up the laundry room early for us multiple times. The breakfast was very delicious and I will definitely come back.

"Nice stay"

4
10/08/2016

Stayed here 2 nights on our road trip. Super friendly staff. Room was very clean and had 2 entrances. One to hallway, one to parking lot. Very nice for unloading the car. Fridge, microwave and coffee in room. Breakfast was the normal fare. Room could use some more outlets for people, like me, who must sleep with a fan on. Would stay again, very close to stores and restaurants.

"Very Nice Stay"

5
02/08/2016

We thought everything was great in this hotel. Very clean, nice microwave & mini fridge, great breakfast. Found the staff very friendly and helpful - especially since Expedia said they were booked, we stopped in anyway and were glad to find accommodations for the time frame we needed. Nice outdoor area for horseshoes, corn hole, basketball, grilling and for us smokers, a nice smoking area (although on the other side of the building). Hot tub wasn't boiling hot, pool was nice. Very nice stay for us who have never been in this area! Well done :)

"Poor Check in and out process"

4
01/08/2016

This hotel needs to get their act together on the checking in and out process. We had such a hassle l of quotes and pricing of room. Check out time we had a hassle with being charged too many nights and it took forever to correct our bill. Last year my cousin was double charged and was never reimbursed for his overpayment. Otherwise our stay was great and we will go back but expect better service on checking in and out.

"Very Pleasant Stay"

5
25/07/2016

This was our first trip to the area. The hotel was very easy to find. The staff was friendly and courteous throughout the stay. It was very quiet and very clean. We would definitely stay here again if we return to the area.

"Bad Nights Stay"

1
21/07/2016

Needs new bed sheets. Needs new mattresses. No elevator. Lawn and shrubs need attending. Front desk needs attitude improvement and looked sloopy. Switches on lights are difficult to turn. Must be careful enytering and leaving the front entrace to keep from falling into the fountain pool.

"Comfortable and Caring"

4
19/07/2016

My wife and I stayed at the BW in Alpena, MI 2 nights while visiting a friend. The room was comfortable and the breakfast was better than most free continental breakfasts I have encountered while travelling. The staff was friendly and accomodating.

"Great Service - Could Use Some Upgrades"

4
16/07/2016

The rooms were smaller than the average hotel and the lobby and some of the carpeting could use a remodeling; however, the price was appropriate for the amenities. The employees were very professional and hospitable. The room was clean, the bedding was updated, but not the furniture. The bathroom was very small, but again, for the price we were charged it was ok. The bathroom was clean. There were two doors to the room. One to the back parking lot and the other in the hallway. We were travelling on motorcycles and parked under the awning - else the back door would have been nice for loading and unloading luggage.

"Clean and comfortable"

4
15/07/2016

We were on a road trip and needed a room for the night. We were able to check in and get a second floor, two queen room with no problem. The room was very clean, with a comfortable bed and soft sheets. The room also had a mini-fridge and microwave which was very convenient. Breakfast in the morning was pretty basic but good. They offer make your own waffles, biscuits and gravy, a variety of cereal and oatmeal, bagels, yogurt, and hard boiled eggs. The staff was very friendly and helpful.

"Just outside of Alpena"

4
14/07/2016

You get what you pay for. The room was clean and the bed comfortable, but the sheets had piling on it and made it difficult to sleep. The pool was cold and slightly dirty and the hot tub did not work well. There was no frig in the room. The staff was friendly and helpful. The breakfast room was small but had ample choices for breakfast. No scrambled eggs or meat, but plenty of selection. They had fresh fruit and coffee.

"Clean and Comfy"

4
13/07/2016

Clean room with a very comfy bed, nice wifi service and large pool. Conveniently located right off M-32 in Alpena close to shopping and restaurants. Breakfast smelled good but I did not eat during my stay.

"Needs work"

3
05/07/2016

It was a room, a very small room. The bed was comfortable and we always had clean linens However, I requested a pet free room when I reserved and there wasn't one avl when we arrived. Hot tub didn't work properly, the breakfast was beyond minimal. The fruit was bad and there were no donuts or muffins. Smokers hung out right outside the pool area so the area smelled.

"Wonderful Stay!"

5
29/06/2016

Our visit was great and the hotel was in a central location for our needs. The room was a bit small but very clean. The only concern that I had was that the refrigerator was located in a cabinet and when in use it heated up to the point that I opened the doors on the cabinet so that it could breathe.

"Very comfortable and clean"

5
24/06/2016

We were only going to be in Alpena one night, and had always stayed at the HI which is now under a different name. Based on reviews, we chose BW. Our room was very clean and the beds were outstanding for comfort. The room was pretty small but since it was for one night, it did not matter. The front desk manager was extremely helpful in answering our questions. The pool was not available the night we were there, but we did not have much time anyway. Breakfast was very substantial for a CB.

"TOO COMPLICATED!"

3
21/06/2016

I have been traveling for business 130+ nights/year for over 25 years now. The check-in process, after a long day of work, is much to time consuming. This is the only hotel I have ever been asked for my drivers license so that they could make a copy of it. None of the paperwork was ready when I checked in (well after 7:00pm and reservations made over a week ago). Check-out is not easy either as you have to go to the desk to get a copy of your bill. Room was clean but very dated. Mini fridge was stuffed in the only spot to hang clothes. Iron was scorched so I couldn't iron my pants. Wifi speed was very good. No USA Today. Bare minimum breakfast with no fruit or other healthier options. Rate was not much better than Hampton Inn or HI Express in Gaylord.

"Best Motel in Alpena, MI"

5
05/06/2016

This is the best Motel in Alpena, Michigan to stay at. It blows away Days Inn! Where I used to stay over there they are rude to their customers. The staff at Best Western is kind and friendly and go out of their way to help you. All rooms have LED TV's which is cool. HDMI's are nice when checking stuff off computer. Every room has super fast internet. The beds are very comfortable.

"Enjoyed our stay here"

4
03/06/2016

We enjoyed our stay here: everything was very clean and most of the staff exceptionally friendly. (One front desk lady not so much.) The free Wi-Fi was fast and easy. Breakfast was plenty good to keep us going all morning. If you're in town to visit family in the hospital, get a hospitality letter from the hospital before you check in. This will save you about $25/night.

"A nice placed to stay, good service and clean hotel"

4
03/06/2016

This is a nice, clean, affordable, hotel with good service. It is close to major stores and close to downtown. The breakfast was continental, no more besides a waffle maker. The indoor pool and jacuzzi were nice. The internet was good.

"Pet-friendly"

3
02/06/2016

Just called to finalize a reservation for later this month...be aware that they only allow one pet per room. We own two trained Shelties and we could not convince them they would be fine. We just returned from a four day weekend at a LaQuinta in Indianapolis with our dogs and found that hotel to be very accomodating. To each his own I guess.

"Best Westerns Always Satisfy"

5
01/06/2016

Nice property, well kept up. Good selections for breakfast. Bed was comfortable. WiFi was adequate. Check-in and out was quick. Easy access on a main highway in Alpena. Nice lady at the desk gave us several suggestions for dinner when we inquired.

"Nice place to stay"

5
24/05/2016

Clean and friendly. Good breakfast. Would stay again. Not a fancy place but lots of stuff in walking distance. Restaurants, gas stations, parks, shopping. Liked the private entrance and only had to carry luggage a few feet.

"Great Alpena Hotel"

5
09/05/2016

After several trips to Alpena, I will only stay at this hotel. The staff is friendly and make guests feel very welcome. This location is within walking distance to a Meijer and Walmart. It is easy access to all Alpena sights.

"friendly staff"

5
30/04/2016

always enjoy my stay here, staff is very friendly ,clean rooms good night sleep, a lot of parking for larger trucks. great stay good location ,near bike trails. recommend this hotel for business or for a family stay.

"Cheap Management..."

1
25/04/2016

Had to ask for extra towels. They only put one towel per guest in each room. Doesn't leave much in you need to shower before going to dinner or after using the pool. Hot tub didn't work. Water was barely warm and jets didn't work. Pillows were so small considering it was a king size bed. Had to use three pillows just to be able to raise my head.

"superior quality and value"

5
20/04/2016

The staff and management went out of their way to make my trip a success. The pool, the work out room, the waffles, juice, cereal, bagels, fresh fruit, coffee, biscuits and gravy for breakfast......(hence the need for the work out room)....lol....the rooms.....the location....all as perfect as it gets. This was by far the best extended stay experience I have ever had.

BWAlpenaServiceRep, Owner at BEST WESTERN of Alpena, responded to this review
Thank you for responding to Trip Advisor and the review! We appreciate your loyalty to our brand.

"outstanding"

5
20/04/2016

The staff and amenities far exceeded my expectations. The cleanliness, the attitude, the whole overall experience was just outstanding.......I would recommend this hotel to anyone wanting affordable luxury. Well Done!

"Clean, friendly place to stay"

4
19/04/2016

Nice accommodations, friendly service, good continental breakfast, easy access to room. Had a problem with the TV cable connection, but that was minor. We would stay here again, if in the area. Located on route M-32 on the west side of Alpena.

"Good Rest and Yummy Breakfast"

4
09/04/2016

Best Western of Alpena does a good job of maintaining a clean and professionally run hotel. Room was clean and comfortable Their breakfast was outstanding. I always stay at Best Western when in the Alpena area.

"business and pleasure "

5
08/04/2016

I have been to many many hotels across this country as a over the road truck driver. This hotel is top notch for anyone. They have plenty of parking for semi trucks with plug ins available for the winter months. As I checked in Wendy was super nice and had a pleasant personality. After a brief chit chat with her the owner came out and extended a welcome to me as well. Mind you the owner is a local and yes no accent or Indian owned. Upon discovering she hasn't raised her rates in years I was impressed that she wants to be the best in town and best rates also. That's right folks they don't jack the rates up on weekends or special events in town. Now that is a big big plus in my book. The room is updated with fridge,microwave,nice comfy bed which I'm laying on right now. Very clean with no strange odors in the room or the hallway. No heavy perfumes or scents to cover up anything. The hotel has is across from Wal-Mart and next door to Myers. Several restaurants are within walking distance. The staff is super friendly and will go out of thier way to make sure you have a great stay. From providing info about local museums,to family entertainment,shopping, etc. It's a relief knowing that there is still customer service and pride and a customer is #1 to the staff. I recommend the Best Western to anyone.

"Definitely recommended"

5
28/03/2016

I'll admit, I've only stayed at this hotel in Alpena - because I was sold on my first stay (just had my 3rd stay and my 4th is in a couple months). It's clean, the bed is quite comfortable, nice amenities, and the water pressure in the shower is amazing. I like the feature that there are two doors to each room. So you can park in front of your room (better on one side of the building vs the other) and enter, but there is also a central hallway that takes you to the lobby, pool, and breakfast room. Never seen another hotel with that feature, and it's quite nice.

"Clean and quiet"

5
22/03/2016

Very nice and clean. Always quiet. Plenty of parking space. Nice area of Alpena, close to shoping and down town. Nice sevice and friendly. I stay at the Best Western Hotels all the time and each one is very clean with nice staff.

"great for snowmobilers"

4
09/03/2016

Have stayed here several times. Access to sled trail is very convenient. Plenty of parking for long trailers. Rooms clean and comfortable. Gas next door. Breakfast a little weak but common for a budget room.

"great staff"

5
01/03/2016

this was my 3rd or 4th stay there and I have had very excellent treatment from the staff on duty at checkin and checkout.the room rate is great and the breakfast is really good. I would highly recommend to anyone traveling to the area to get a room there.

"Birthday/Anniversary weekend"

3
25/02/2016

A weekend away for my birthday and our anniversary. Clean hotel with great customer service. The room was small and it needed to be updated. The outdoor entrance was a plus...just needed a rug/mat for snow boots etc. The breakfast in the morning was great...many choices.

"Hotel Alpena area"

4
31/01/2016

Staff was friendly and Professional. Rooms comfortable and clean. Breakfast hot and good variety of choices. Both inside and outside entrance for the room makes easy unloading from car too room. Well worth your hard earned dollars.

"Basic budget motel"

3
29/12/2015

Rooms are basic budget motel, somewhat on the small side, appeared to be pretty clean. Strange to have 2 doors in the room, 1 opening to outside parking and 1 to interior corridor. Staff was friendly and helpful, breakfast was very basic.

"Clean, excellent value motel"

4
18/11/2015

Stayed here last summer for fishing and relaxing. Entire property is very clean, pool area nice, close to shopping and highway to Hillman and Atlanta. Staff professional, helpful and courteous. Feels homey, not a big cold feeling chain. Will return here.

BWAlpenaServiceRep, Owner at BEST WESTERN of Alpena, responded to this review
Thank you for your recent review on Trip Advisor. We value you as a guest and appreciate your business. Hope to see you in the near future.

"Pleasently Surprised"

5
01/11/2015

I normally do not stay at Best Westerns but the choices were limited in Alpena. The entire stay was much better than I was expecting. Breakfast had a good selection. Staff was friendly. Room was clean.

"OK"

3
14/10/2015

First time staying in Alpena, this was the highest rated place so we tried it out. It was no more than average, an OK place but nothing special. Price OK, room was decent, though if they are going to have second floor rooms they really should have an elevator. Sort of friendly, but not overly so. Breakfast average, though breakfast room quite tiny when the place was near capacity. No Kleenex in bathroom, and lighting was fairly dim, but beds were comfortable.

"Fall Trip"

5
10/10/2015

stayed here just passing through, friendly staff, average breakfast would definitely stay here again if ever travel through the area, restaurants and shopping near by, average pricing range for this motel

"Business Trip"

5
08/10/2015

Excellent Accommodations. Quiet and clean. Great location for dinning. Staff friendly and helpful. Close to downtown for a fun shopping experience. I would recommend this hotel for those traveling in the Alpena area.

"GREAT PLACE FOR A STOP OVER"

4
08/10/2015

Clean room, good breakfast, good price. This worked great for us as we were traveling with no plans and no reservations. Plenty of places to eat in the area. Layout was a bit strange, but quiet rooms.

"Loved this location"

5
29/09/2015

Very clean facility and welcoming staff. Room was very clean and comfortable. Hotel was close to everything. Great outdoor area to sit and relax and lots of space for children to play. We thoroughly enjoyed our time and would highly recommend this hotel.

BWAlpenaServiceRep, Owner at BEST WESTERN of Alpena, responded to this review
Thank you for taking the time to visit Trip Advisor and give us an outstanding review. We appreciate you as a guest and look forward to seeing you in the very near future. The fall color is only about two weeks away and is spectacular!

"nice place"

5
17/09/2015

This hotel is a very nice and place to stay. The rooms are clean and quiet. We did not hear our neighbors and the hotel was full the night we stayed. The staff is friendly and helpful. We would definitely stay there again when traveling to Eastern Michigan.

"Excellent for the price point!"

5
15/09/2015

I am a business traveler and Im always worried when I see hotels available under $70 a night, but with a small town without a lot of options I had to take it. I was pleasantly surprised upon arrival! This is an older hotel that appears to have been renovated a little so there are no exterior doors (now there is a breezeway). Bed is comfy, room is very clean. Wifi works great. Rooms are small, but perfect for one night stays. Pool and hot tub are clean and not freezing. Small workout room too. Outback they have grills and a playground. Hotel decor is outdate but really, who cares. Staff is friendly, they offer a breakfast and there are microwaves and a small refrigerator in the room.