BEST WESTERN Hotel B. R. Guest,  Zanesville

4.0/5  - basé sur 307 notations.
4929 East Pike, 43701-8429, Zanesville, United States - visualizzare mappa
+1 740 453 6300 +1 740 453 3693

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i vantaggi dell'hotel

  • Ricevimento 24 ore su 24
    Ricevimento 24 ore su 24
  • Aria condizionata
    Aria condizionata
  • Navetta aeroporto gratuita
    Navetta aeroporto gratuita
  • Parcheggio gratuito
    Parcheggio gratuito
  • Piscina coperta
    Piscina coperta
  • Parcheggio esterno
    Parcheggio esterno
  • Servizio di lavanderia in loco
    Servizio di lavanderia in loco
  • Connessione internet nelle aree comuni
    Connessione internet nelle aree comuni
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Scegli questo hotel di Zanesville, Ohio, che vanta un ottimo servizio clienti e permette di raggiungere con facilità l'aeroporto municipale di Zanesville. Benvenuto al BEST WESTERN B. R. Guest, un hotel con servizio completo in cui ogni visitatore si sentirà come in famiglia! Situato in corrispondenza dell'Interstate 70 nella regione centrale dell'Ohio, questo hotel che ammette gli animali domestici si trova nelle vicinanze di numerose aziende della zona, tra cui lo stabilimento della 5B's, la Plaskolite, il centro distribuzione della Avon e la Zanesville Aviation. Gli ospiti che sceglieranno questo hotel dell'area di Zanesville soggiorneranno in camere arredate con gusto e dotate di televisore a schermo piatto con canali via cavo o satellite e HBO® e accesso a Internet ad alta velocità. Il BEST WESTERN B. R. Guest offre tutti i servizi e i comfort che gli ospiti si aspettano dal marchio BEST WESTERN. Colazione gratuita con possibilità di asporto, piscina al coperto e centro fitness sono alcuni dei servizi offerti dal nostro hotel. I servizi aggiuntivi includono un business center a servizio completo e una bottiglia di acqua gratuita al momento del check in. Gli ospiti soggiornano in questo hotel dell'Ohio possono visitare il Zane Grey Museum, a pochi chilometri dalla nostra struttura, o The Wild, una riserva naturale di flora e fauna selvatica. Il BEST WESTERN B. R. Guest vanta una posizione ideale per raggiungere i numerosi negozi dell'outlet Zanesville Pottery, la Longaberger® Company e la White Plains Christmas House. Tra le altre attrazioni nelle vicinanze ricordiamo: il negozio di trapunte Touch of Thread Quilt Gallery, il Zane State College e il centro fieristico della contea di Muskingum. Gli ospiti dell'hotel potranno partecipare ad eventicome il festival annuale dedicato alla ceramica e il festival di pallacanestro Gus Macker. Il personale cordiale del BEST WESTERN B. R. Guest è pronto per offrirti un soggiorno indimenticabile a Zanesville. Risparmia prenotando oggi stesso!

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Certificate of Excellence
 
PUNTEGGIO ATTRIBUITO CONSULTARE I PARERI SU RIEPILOGO DEI PUNTEGGI
Eccellente
 
109
Molto buono
 
121
Medio
 
50
Mediocre
 
19
Orribile
 
12
Affari Affari 49
Business Business 48
Da solo Da solo 40
Di coppia Di coppia 48
In coppia In coppia 58
In famiglia In famiglia 124
Viaggio con amici Viaggio con amici 18
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BEST WESTERN B. R. Guest,Zanesville
  • 5
    « Business »

    Awesome! Had to stay there over Thanksgiving and was welcomed as if I was part of their family. Clean, friendly and courteous. Indoor pool. Good variety at breakfast. Close to Colony Square Mall, which has an indoor train to ride. Restaurants .. several to choose from.

    5
    « Saved me! »

    I needed a room in my own home town ASAP, due to home improvements gone wrong. They accommodated me immediately. I had to pack quickly, and forgot things, they had everything I needed. Teresa at the desk, was very friendly on the phone, and when I arrived. I had told her I had a bad day on the phone, and that I was getting Olive Garden. When I got there, she asked me about my meal, and told me about their awesome heated pool, that maybe that'd soothe my blues. I would recommend this hotel to anyone. It felt like home, when I needed it the most!

    5
    « Traveling through »

    Stopped here traveling through to my daughters and we were pleasantly surprised with our stay. We had a couple dogs and was so happy to find a nice clean hotel that allowed pets. The breakfast was decent, we aren't big breakfast eaters but I did have eggs and a bagel. They had hot coffee in lobby and also cookies at the counter which is a nice quick snack after being on the road. The staff at the hotel especially the front desk girls are extremely friendly and welcoming, they always had a smile on their faces both check in and check out! If we ever are through this area again the wife and I will definitely stay again!

    4
    « Clean, convenient and cost appropriate »

    The BW was nicer than expected. The room was relatively large, clean and comfortable. The furnishings were dated but the bed was very comfortable. It was quiet and convenient to the interstate. Breakfast was okay expect the cereal was stale. There was a paucity of fat free dairy products for those on a diet.

    4
    « Great value and clean hotel »

    This hotel surprised us. It was very nice and clean. Teresa at the front desk was very helpful with directions and recommendations for local restaurants. We enjoyed our stay. One exit from a lot of restaurants but well worth the price.

    1
    « Not A Good Place to Stay »

    We visited this hotel this summer and I would never go back. First of all, the room was nice and clean but the mattress was so lumpy and the pillows felt like there was broken up pieces of foam in them. Needless to say, we didn't rest well at all! Then the next morning we go down to the breakfast buffet. The lady taking care of it was not paying a bit of attention to the fact that the coffee was gone and there wasn't any bread for toast. Some man went in the back and got the loaf of bread and put it out. Then the sink in the back must have been clogged and instead of closing the door to take care of the situation the lady was plunging the sink with the door open and people sitting there trying to eat! Unacceptable!

    4
    « Very friendly staff »

    This was a very nice stay. Our room was very clean and had all the amenities you could use. It even smelled clean. I would definitely stay here again. I would recommend to my friends and family for sure.

    3
    « Average motel »

    The water out of the sink faucet comes out as a slow to medium spray. I had never encountered that before. I don't think Zanesville is under a water restriction so I think it is only a way for the motel to save money on their water bill.

    2
    « Dismal! »

    My husband and I were driving east on our way home from a cross country trip and we needed to find a hotel for the night in the Columbus area. Unfortunately the hotel chain we usually book didn't have any rooms available and we had to drive a bit further to find a hotel that could accommodate us. We found this hotel on-line and we had previously stayed in 2 other Best Westerns on our trip (Exeter CA and Winter Park CO). They were okay so we went ahead and booked this hotel. It was very disappointing! The parking lot and driveway are not as they appear. It was a big concrete/asphalt pad with concrete barriers. It looked like a truck stop. Portico area was beat up and landscaping and outside area looked neglected. I was somewhat encouraged when we entered the lobby as it seemed to have been updated and looked fresher. So did the breakfast area which had nice paint, tile, and furniture (although it was very small). Even the hallway gave me hope as it again looked as if it had been painted and carpet didn't look too bad. That's the end of the good news. The room was nasty and beat up. The walls were a bright yellow and dark mustard color but it seemed so dark in the room. The sheer curtain on the window had a tear in it and the hem was coming out. Furniture looked old and the room lighting did not help as they were old too and didn't bring a freshness to the room at all. The mini fridge didn't appear to work. Mattress on the bed was pretty saggy however the linens on the bed looked clean. We had a hard time finding enough outlets to use for all our electronic devices. Breakfast was okay but unlike the other hotels we stayed out we didn't see anyone working the area to make sure things were stocked with sufficient food. The breakfast seating area was very small so some people sat in the lobby. I was very happy to leave this hotel and would not recommend it to friends or family.

    2
    « Dirty beds »

    I took a bus load of 40 people to this hotel on the way to the East Coast. 5 of the people reported finding short curly black hair on the sheets when they pulled the linens back. One person who had 2 beds in the room, said it was obvious one of the beds had been slept in and not changed. They then slept in the other bed. Breakfast was good, but the seating area is extremely small, so many had to take their food to their room to eat. Front desk seemed indifferent. No housekeeping staff were ever seen cleaning the lobby or the elevators. I will not stay here again.

  • 4
    « Overnight stop on road trip »

    Good hotel just off the Interstate. Wonderful front desk ladies, both on check in and check out. Good price for a comfortable room. There is an indoor pool but we did not have time to try it out. Denny's just across the way for a quick dinner or a great breakfast.

    4
    « My Review »

    Overall good stay. Hotel website states there is a hot tub on site, but there isn't one. Pool looked okay, but we didn't swim. Breakfast was good, but we were later getting there (9:30) and items were picked through and cold.

    4
    « A Good Place to Spend the Night »

    This is a freeway motel about midway between Columbus and West Virginia. It's about an 8-hour drive from New York City, so travelers from the mid-Atlantic and southern New England areas may find it a convenient stopping point on a drive west. The property is clean and comfortable, and at less than $100, including taxes, the price was right. The chairs in my room showed a little wear, but the beds were fine. There are a few standard restaurants ? Subway, Wendy's, McDonalds, Dennys ? in walking distance. Any traveler who happens to be on the east side of Zanesville, Ohio, when it's time to stop for the night shouldn't hesitate to check-in at the B.R. Guest Best Western.

    4
    « Easy access, reasonably priced »

    Traveling can sometimes be a pain. And a good nights rest after driving all day is a must. All too often, the beds at hotels aren't the most comfortable. Not so at this Best Western. Very comfortable beds, clean rooms, and super easy access from the interstate. This was my second stay at this hotel and it is now my preferred hotel when traveling east. There is also a free breakfast provided. Not the best I've ever had, but tasty and not crowded which is a huge plus.

    5
    « Great Hotel »

    This was a nice hotel. Staff was very nice & check in was a breeze. I wish I had arrived sooner, so I could have enjoyed the comfy room longer. Room was well-kept, nicely furnished, & I loved the desk which allowed me plenty of space to work. Breakfast was wonderful - I love hotels that provide something more than waffles as a "hot" breakfast. Stay here if you're traveling through Zanesville - it's definite must!

    5
    « truly relaxing stay »

    I really enjoy staying here a kind staff and a clean hotel. Beds are very comfortable, hot water and a hard shower. plenty of parking and really feels like a safe area, this hotel is located just out of town but only 5 min from a large handful of restaurants. thanks Jim

    4
    « When you have children with you! »

    We had our eight year old grandson traveling with us. He enjoyed the whole experience with the pool, the comfort of bed (room in general), TV included and said the breakfast alone was worth staying at this Best Western. (Out of the mouths of babes)

    4
    « We enjoy this place »

    This was our second stay at this place. We liked the second time as much as the first. Check-in was smooth. The room was very comfortable. There is some hallway noise getting into the rooms but that is very common. Everything worked. Breakfast was nice. The lady attending to the breakfast was very good.

    5
    « Jim K. »

    I found the hotel to be clean, it was an older facility, but it was well maintained. It did not have a refridgerator in the room, but did not really matter, but I am used to having one in the room. Overall I found the hotel to be clean, the staff friendly and professional, and the service excellent.

    1
    « Reeked of cigarette smoke »

    You cannot take motel rooms that have had smokers in them for years and change them to non-smoking rooms without a major cleaning and removal of the furnishings. The room and hallways reeked of cigarette smoke.

  • 4
    « Extremely nice staff and fairly priced. »

    I am not used to staying at Best Westerns and was happy with my overall experience. I was bringing home a rescue dog and this BW allowed pets which was awesome. When I called early in the AM the desk was extremely friendly and this is what really made me choose this BW. When I arrived that night, the same in person friendly service. This seems to be a heavily used hotel for truckers and bikers along with pets I figured to have a restless night because of noise. I didn't and truly did not hear dogs or vehicle noise. The mattress was old and lumpy but that's about it. If you have a pet and are traveling through, this is the place to stay. Well done.

    4
    « overall good hotel »

    Overall this is a good hotel. The king size bedroom was rather small. Least the bed was comfortable and the ac worked good. Bathroom needed updating to say the least. You open the bathroom door and you basically run right into the toilet b/c it is next to the door. Shower water was lukewarm at best. Breakfast was terrible--would go to the McDonalds or Dennys next door instead of wasting my time. Breakfast room shoved into a little corridor.

    5
    « Done Right »

    I stay at this Best Western 90 times a year these guys have always treated me kindly with the most respect they go out of their way to make my stay comfortable and enjoyable they do everything they can to make my stay comfortable. The rooms are always clean it's a good environment...... Liz always does a wonderful job seeing me in the morning for breakfast and visiting and talking about family ,truly enjoyed my stay I believe you would also. Jim

    5
    « GREAY VIST »

    The front desks staff were great, very help and always a big smile. THE ROOM WAS GREAT AND CLEAN THE POOL WAS VERYCLEAN AND WELL KEEPI would stay again for how nice they were god bless chester crague.

    5
    « GREAT PLACE TO STAY! »

    This is a great hotel with the BEST staff out there. I know that the atmosphere of an establishment is always top down so kudos to the higher ups, but I have to tell you everyone from the desk clerk to the waitress at the free breakfast went out of their way to make our stay perfect. I like to stay where they allow pets and this Best Western welcomes them with only a small fee. Even though we don't usually travel with our sweet girl, I like having dogs around. So sometimes the rooms don't always smell fresh, but not this hotel! Our bed was comfortable, and the room pleasantly decorated. A special thank you to that breakfast girl with the big smile, who worked so hard to keep everything stocked and get me that extra honey for my coffee.

    3
    « It was a nice and clean »

    We had a non smoking room. However, when we got off the elevator on our floor it smelled like smoke. It was very heavy and we were thankful it didn't filter in our room. Also upon entering the room it had a slight odor of smoke. I think its because there was no air circulating. Once we had the air conditioner on for a while the odor was not that bad. I truly believe that the hallways need some kind of air circulation in order for it to clear the air.

    5
    « Traveling With a Wheelchair »

    We were traveling back and forth between San Diego and Connecticut by car and stayed in quite a few hotels during our 17 day trip. Many of them were not as handicapped accessible as they claimed to be. This hotel had great amenities for a person in a wheelchair including a lift for the pool. We checked in around 9:00 at night and the staff was very friendly and helpful. They even had chocolate chip cookies at the front desk!

    5
    « Wonderful place to stay »

    All the girls at the front desk were very friendly and cheerful day and night! I never saw them without a smile on their faces. They were able to answer all our questions about places to dine and places to see. They made checking in and out easy. We had a problem with one of the motorcycles that was with us and the maintenance man was very helpful and went out of his way to help us try to fix it. The housekeeping staff and the breakfast room lady were all so friendly. It was a GREAT stay! I would definitely recommend this hotel!! Thanks Everyone at the Zanesville, OH Best Western!!

    4
    « Ohio state hog rally »

    Excellent hotel clean good service especially front desk girls would visit again. Make a point to stay if in area .Food and gas next door.Shuttle services available and very friendly and knowledgeable. Hats off to all.

    3
    « Best Western Zanesville »

    Upon check in there was only one person to do the check in and people were waiting because of this. It was a special event and we had over 120 people checking in, had to wait. Waited in line for approximately 10 minutes to check in and the young lady said no so we waited. There should have been more than one person checking in people as we were part of a group of about 140 people staying at this hotel.

  • 5
    « Better than Expected »

    Directly off the interstate. This hotel is clean, comfortable and offers a free hot breakfast. The rooms were good sized and had plenty of clean towels. This hotel is better than many of the Best Westerns I've stayed at.

    4
    « Quite Adequate »

    Knowing that we would be arriving late after a long, twelve hour day of driving, we had reservations and were ready to hit the hay upon arrival. The desk clerk was friendly, although check in seemed lengthy. Our room was large, clean, had a good mattress and was adequate for our one night stay, We did not use the indoor pool or fitness room, so can not comment on those amenities. The breakfast was actually quite good: eggs, sausage, cereal, juice, coffee, yogurt, etc. An apple was the only fruit. We were told the menu would include biscuits and gravy, but alas, they were out (?) of biscuits when breakfast was served. Some parking lot noise during the night (we were on the first floor), but other than that, our room was quiet. I would stay in this motel again.

    2
    « Did these people stay at the same hotel I did ? »

    Okay let's start off this review with the positives There is no highway noise The tv is very nice The staff is extremely friendly and helpful There is a microwave and fridge in the room. Negatives The outlets are almost out of the way and spark when you plug a charger in the wall There was NO towels in the pool room There is something brown on the curtain not sure if it was poop or just dirt. There was no TV guide The breakfast was terrible Cereal but NO milk No yogurt No pancakes or waffles They had sausage and eggs Orange juice and some other kinds of juices. I am not sure where these people stayed.

    3
    « Needs Power Outlets »

    Room was comfortable, but it did not have adequate power outlets for a modern traveler. The swimming pool is open late (past 10pm), so is easy to check in late and still enjoy the pool. The breakfast room had an automated pancake maker that made really good pancakes just by pressing a button.

    5
    « Perfect »

    Wonderful stay, staff was friendly, breakfast was great with many choices, and the pool was very relaxing. The rooms were perfect and really did not hear any highway noise like I thought I would. I will definitely stay again on my way through.

    5
    « Perfect stay »

    Wonderful place to stay, my kids enjoyed the pool and front desk went above and beyond to met our needs, very helpful in all aspects. Breakfast has a little bit of everything even toppings for the pancakes and yogurt, was very impressed!!! Rooms were very clean and comfortable, we didn't want to leave!! We will defiantly stay here every year!!!!

    2
    « Don't stay here »

    Room extremely noisy, food poor, cheese omelet tasted like it was made with cheese wiz, juice machine didn't work, pancake machine didn't work, huge pot holes in the drive way. Owners obviously not taking care of the facility. Would not recommend anybody stay here until place is better maintained.

    4
    « Sort of in the middle of nowhere »

    The hotel is ideally suited if blasting cross country. Just a short distance from Junction 160 of Interstate 70 (Ohio). This area is shared with several fast food places. I'd normally try and walk but none of these are good "evening meal" stuff. Instead Zanesville is 5 miles due West and there are a few decent places just off J155. Although close to I70 there is no obvious road noise. Breakfast was "the usual" sort of thing; bacon that is so crispy it breaks apart when you touch it so need a spoon to eat it, eggs that have been turned into odd looking flapjacks and sausages with more spice than you could imagine. BUT I'd stay here very happily as the rooms are clean, comfy and quiet.

    5
    « Very Clean »

    This hotel was very clean and the staff was very friendly. For the price this was an excellent find. The kids enjoyed the indoor pool and the free breakfast was a treat. Overall very happy with our stay and thanks for giving us a great weekend trip getaway :)

    4
    « Overnight on the road »

    We were headed home after a long 10 hour drive. The room was clean and comfortable as it was the last time we stayed here. Our only complaint was that the breakfast was poor by the time we got to breakfast. We were 30 minutes before they closed breakfast and there was little food left and what was left was brick hard (the biscuits).

  • 5
    « Good nights sleep »

    The place was clean, quiet, and that made for a good night's sleep. The excellent Breakfast (which was sausage patties and cheese omlets, this mad for a good morning start. The room was clean, not dated and the bed was very comfortable. The lobby was clean and uncluttered, and the staff was VERY helpful and courteous. Could not have had a better experience. I stayed at another Zanesville,OH hotel my last trip through Comfort Inn. WAY overpriced! Notice, I did not stay there this time. This place was WAY better. Had my dog with us, and not a problem.

    4
    « Decent place to stay overall »

    Convenient location , front desk were polite and professional. Room was nice, mattress needs replaced, maybe some better pillows. Side entrance lock mechanism for room key did not work. Was propped open when we arrived but I removed that, didn't feel safe with it open.

    4
    « Hotel stay »

    I must begin by saying I get skeeved out rather easily. That being said, I was very happy with this hotel. I have 2 dogs and was a little worried what the room would be like. It did not smell weird, look dirty, or have dog hair . I was pleasantly surprised. The only downfall is that they put dog owners on the third floor. That isn't the best when they need a potty break. Also, I was afraid we might be disturbing the people downstairs every time my dog jumped of the bed. I would stay at this hotel again.

    1
    « Worst BW I have ever stayed at ! »

    I would recommend that you not stay at this property. It is terrible. Must be a 3rd world Owner. who needs to get out of the hotel industry. The lobby was torn up so you had to check in at a window. The walk around the building to get in. The desk was falling apart. There was no desk lamp and the rest of the room lighting was horrible. The InterNet was terrible. There was no power outlet at the desk. The toilet was plugged up... I had to find a plunger. The room had not been vacuumed. The pillows were all hard. There were only two (2) tables for breakfast. Take my advice and go somewhere else!

    4
    « Nice hotel »

    Nice hotel, good location for the reason I was there, a Dog Agility Trial. It is inconvenient when staying with dogs(had 2) since you have to stay on the 3rd floor only. I have stayed here many times but last year they started making any one with dogs stay on the 3rd floor, is a pain to have to take the dogs out to relieve themselves.

    5
    « A Great Place to Stay in Zanesville, Ohio. »

    This motel provided a most comfortable stay. The staff was most helpful with advice on where to eat - a family owned restaurant with great food. The price of the room was very reasonable. I could recommend

    3
    « lumpy »

    bring your own pillows. every one was nice. there was a big crowd for breakfast and didn't have enough hot food. the driveway is very much in need of repair. I stayed there with our school on a school discount.

    3
    « Typical Best Western, location kind of out of the way »

    This was a typical Best Western property with all the amenities: clean fresh rooms, reasonably well kept facilities, pool, hot breakfast etc. When we booked it I booked on price because I was surprised to find all the hotel prices in Zanesville were significantly higher than other destinations on our road trip (Knoxville, Lexington, etc.). I was puzzled as to why. So we booked this one but found out when we got there that it was a considerable distance out of town with only three chain type restaurants around. It suited us for an overnight stop, but is kind of in the middle of nowhere.

    5
    « Great Stay »

    Hotel is very underated in terms of stars. Rooms are clean and set up well. Staff is friendly and professional. Location is convenient and close to gas and food choices. Breakfast had all sorts of choices and varied from day to day. The pool water was warm and inviting. The driveway needs to be paved at the entrance. They are under going some upgrading construction so hopefully that's on the list. Great place, great price.

    5
    « Traveling »

    The hotel staff were very good. They were very helpful and friendly. The hotel is right off freeway 70. Several restaurants within a block of the hotel. Quick and easy access off the freeway. Great place to stay. And I felt safe there. I stay here several times and have felt safe and it is convenient.

  • 3
    « Slept good...once we got there. »

    The check in process took quite a while even with prepaying, due to what seemed to be some disorganization with the office as it related to the person in front of me. It was at night and they only had one person at the desk so I had to wait my turn. I wasn't expecting my turn to take quite so long to come around. Once in the room, everything was fine as normal with BW.

    5
    « Guest »

    I stay here on all of my weekly business trips to Zanesville. Rooms are clean, neat, comfortable. The staff is amazingly friendly! They go that extra mile to make your stay enjoyable. Continental Breakfast has a Variety of hot foods, cold foods and coffee, hot tea, juices, fruits. A great start to your day.

    5
    « Enjoyable stop at the Best Western in Janesville »

    Hotel was very clean. Tub drain worked as if new, breakfast was very good, wi-fi worked very well. Mini refrigerator kept our food fresh. Totally carefree visit. We will plan our next trip to stay there again.

    5
    « Retired teacher »

    In my life, I have stayed in several five-star hotels and resorts. These include the following; the Pierre in New York, the Fairmont in San Francisco, and the Ritz Carlton in Chicago, and the Hana Maui Resort and the Mauna Kea in Hawaii. I site these because of the level of service and environment I enjoyed. The Best Western B R Guest is in every way comparable to these. The staff is professional and friendly. The rooms are impeccable and inviting. The breakfast offers many choices both hot and cold. I have stayed on more than two occasions. During my last stay, I found the weather a bit iffy and decided to stay a second night. I would highly recommend this hotel.

    4
    « Clean and Friendly »

    The hotel was clean, with clean rooms, nice pool, and breakfast. Hotel staff was friendly and helpful. It is located right near the highway with easy on off access. There are several fast food and gas stations across the street.

    4
    « good experience »

    Room was like new . Staff was friendly . Heater could use a little work , wife thought it was noisy . Parking lot I think was being worked on . Couple of fast food restaurants close by . We had dog with us , no problem . Pool looked nice , didn't use .

    5
    « Tired traveler »

    At the end of the day, when you are bone tired.. It's nice to find a place such as this, with the pool, diner across the street and a jump back on the interstate once you are refreshed and ready to continue, Value wise, this motel is about as good as it gets..

    3
    « One night stay...clean rooms, »

    On our way to celebrate the holiday in North Carolina with family needed just one night layover. Room was clean, a little dated but very nice. Staff was friendly and helpful. Not a lot of restaurant choices, went to the Denny's diner for dinner seemed the best choice and found out there was a boil advisory due to a water main break. Went back to the hotel and asked the front desk if they heard about the boil advisory (Brushing teeth would be unsafe to say the least .... Ice machines, drinking from fountains, etc....we bought a few bottles of water at the convenience store across the street to take meds) no one at the hotel knew about it and they said they would contact management. Went to our room, Beds were comfy, some noise early evening, refer truck in parking lot but slept surprisingly well. In the morning my husband went down to get a few cups of coffee but asked about the boil alert, told him we found our last night at the restaurant....someone on staff immediately called the restaurant and was told boil advisory was in Effect til 3 pm!! A frenzie ensued and coffee, juices, etc were pulled from the breakfast bar. Needless to say we went elsewhere for breakfast so can't review that. I believe it could have been handled better and we totally understand an emergency situation, but guests should have been notified of this in a timely manner.

    4
    « Nice stay »

    We stayed the Sunday night after Thanksgiving. The room was exceptionally clean and comfortable. The breakfast was good. It was quiet through the night. It seemed like it was a good value. Wouldn't hesitate to stay again.

    4
    « Very nice staff and clean room. »

    The staff was very accommodating and the room was clean and well appointed. Breakfast was biscuits and sausage gravy, eggs, cearal, yogurt, and bagels/toast. Just what we were looking for in a quick over nite stay.

  • 4
    « No complaints »

    Very nice room. Breakfast quite good. Good value. room was clean and comfortable. Internet worked fine. I'd stay here again. Only problem is there isn't much choice for dinner unless you want to get back in the car and drive 10 miles.

    4
    « Nice stay »

    The room and hotel were clean. The staff was helpful and very nice. The mattress we had was lumpy and needs to be replaced. We shared that message with the clerk at check out. We were told they were in the process of replacing them. We'll find out next time. We didn't try the breakfast but we will try that as well the next time we stay here.

    5
    « Perfect!!! »

    Perfect, very clean!!! All employees were very friendly and helpful. Will stay again, breakfast was wonderful!! Pool was warm and room was perfect. Should be a five star hotel!!! Was amazed at how friendly everyone was, front desk is very professional and helped with everything needed.

    2
    « Very bad experience. »

    I had asked for a roll-in cot. It did not fit the room. So had to sleep with husband in same bed with a noisey CPAP machine. No sleep for me. Breakfast was poor. The pancake machine is only used every other day. So no pancakes for us. The day time manager was very disinterested in my compliants. She was too busy with friends who had brought in meals and were eating in the dining room ready to watch a game on the big TVs. The night time manager had put on the sign out sheet that I had insulin in their frig., she was too busy getting back to her friends to look at sheet. So my insulin got left forgotten best I was too upset with her attitude. I had asked for a frig and microwave in our room, did not get it, they don't have them in handicap rooms. If they should provide them it should be for handicapped people. Had a poor experience at two other Best Westerns. They will never get our business again. There was no offer to reduce our cost at another stay or reduce this stay. Other hotels try and occommodate patrons this manager went out of her way to show she was not interested at all.

    4
    « Good rooms, reasonable rates. »

    The rooms were clean and everything worked well. Most of the staff were very helpful and accommodating. The pool appeared clean although I never used it. I saw several people use it and they seemed very satisfied. The motel had ample parking and a good breakfast. I did have an issue on two consecutive occasions where I did not receive a wakeup call that was requested. I complained after the second time and there were no further occurrences. So, I guess the issue was handled and the employee who neglected to put in my wakeup call was dealt with. I was on a hunting trip and did not utilize room service so I can not tell you how well they do if you stay multiple nights. The room was in very good shape when I checked into the motel and I observed the staff cleaning the other rooms and they were working very hard. Overall, I was pleased with the rooms condition and most of my dealings with the staff at the motel. I stayed 10 days at the motel while on a hunting trip and had very few issues and most of the staff were very helpful . I am required to type 200 characters and I am not very good at typing so I hope I have enough.

    4
    « I have yet to stay at a Best Western that I was not satisfied. »

    We used a coupon from the Visitors Center for this room so it was under $100 (not much) and it was very comfortable. We were on our way to Hershey, PA. There are restaurants right next door and nice area of town close by to visit. (By the water) Hotel was comfortable and full breakfast was included. I would stay here again.

    4
    « Home Again! »

    Helpful and welcoming.....feels like I am home after a 6 hour drive! Have been driving back and forth to the DC area to help family, and the location is half way. The staff now knows me by name ....check in and out is a breeze! Breakfast is great, the area has all things that I need- gas, lots of choices for dinner, option of driving for a while on the National Road as alternate I-70!

    5
    « Great weekend again »

    We go to this motel two or three times a year when they have a dog show in the area. We are always pleased with our stay. Very nice motel with nice rooms, good location close to highway and places to eat. We stayed in many motels in Zanesville and this is the best. Our last stay we got a room that was a little noisy. Teresa was very understanding and got us another room the next night with no charge for the first night. Both Teresa and Rosie Wheeler, the general manager, are very accommodating. And they have a great breakfast.

    4
    « Great staff »

    The staff at this hotel was amazing!! Had a few issues w/the cleanliness of our room, but didn't want to have to switch rooms because we were traveling with a small child and it was just too much. All we wanted to do was rest before letting our boy swim the evening away.

    3
    « Overnight »

    We were traveling home from Iowa to Virginia. Good overnight hotel to stay at right off !-70 east. Room was very clean as was the entire hotel. Although it is a non-smoking facility the hallways reeked of tobacco. Front desk staff very friendly and professional.Appeared that this hotel is a popular stop for over the road truckers.

  • 5
    « A normal Best Western »

    My wife and I only use Best Western because the rooms are ALWAYS Clean. My wife has to do her PED ( kidney treatments) every night so the clean and roomy rooms are a must. The rooms are pretty fair, then there is the AARP discount which really makes it nice. I like the breakfast to wake up too just the way to start a day.

    5
    « Excellent place to stay »

    We stay at this motel at least twice a year. We do two events at this motel and have been doing so for 13 years now. We have seen lots of changes over those years. The rooms have all been redone over the last couple of years. The rooms are very nice and clean. The staff is very friendly. The breakfast is good. It is a good value for the money.

    5
    « Great place to stay! »

    Very friendly helpful staff and great hot food and nice comfortable rooms. Arrived late. If we arrived a little bit earlier would have use the pool and fitness room. Best sleep in a long time. No dog to keep me awake!

    4
    « Right on the edge of being a great place to stay. »

    We drove up and got a room. Leeann, the desk clerk was more than helpful about getting us settled and answering any questions as well as finding the right rate. Upon going to the room on the third floor the odor of smoke in the third floor hall was very obnoxious. I ask Leeann about it and was informed that the house still has smoking rooms. I gave up smoking and now I know how I must have offended everyone who did not smoke. The breakfast room was not what was advertised. The sausage was languishing in a pool of grease and it tasted just like that, grease. The eggs were gone and when we ask about them the cook said, the are not more until we get a delivery, we ran out. My wife ask about cream cheese for the bagel, we ran out of that too. There was one of those pancake machines that you push a button and it makes something that looks like a pancake but that is where it ended unless you like tough stuff. I cannot have milk, so no cereal. I had toast, jam and orange juice and some greasy sausage. The did have hot sauce which helped the sausage immensely. Had time permitted we would have gone out for breakfast, we thought that about an hour before it ended was enough time and packed first. I wanted to say that this is a truly fantastic place but the smoking and the breakfast shot that to pieces.

    5
    « An Excellent Place to Stay! »

    We've stayed in the B.R. Guest Best Western in Zanesville, OH, many times and have always been extremely satisfied with every aspect of the hotel. Its extremely clean rooms are inviting, and its indoor pool is open late, which is especially nice if arriving later with children and/or grandchildren who want to swim before bedtime. (And the beds are awesomely comfortable!!!) We also love the fact that it's a pet friendly hotel, since we travel with our dog.

    5
    « WEEKEND IN "THE WILDS" OF ZANESVILLE »

    This was an excellent place to stay if you are visiting the Zanesville area or visiting "The Wilds". Close to town, easy access, and reasonably priced. The drive to the Wilds is easy from this location but there is only one gas station on the way, Mother Tucker's. Be sure you fill up before the drive. When in this area, call and see if you can visit the Alpaca Farm.

    5
    « Great Staff »

    The hotel is lovely, and kind of a hidden gem off the highway. Great staff, particular Meredith, who was simply awesome. She recommended food, gave us numbers for great places that delivered, and couldn't have been nicer or made us feel more at ease after 12 hours in a car driving. The hotel is clean, comfortable and has nice amenities Highly recommended.

 

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·Da: Interstate 70, uscita 160