BEST WESTERN Plus Hartford Lodge,  Sutherlin

4.5/5  - basé sur 597 notations.
150 Myrtle Street, 97479-9493, Sutherlin, United States - visualizzare mappa
+1 541 459 1424 +1 541 459 0517

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  • Ricevimento 24 ore su 24
    Ricevimento 24 ore su 24
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  • Parcheggio gratuito
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A soli otto chilometri circa a nord di Roseburg, Oregon! Meno di dieci minuti in auto! L'hotel è situato in prossimità dell'uscita 136 dell'Interstate 5. Vieni a trovarci al BEST WESTERN PLUS Hartford Lodge di Sutherlin, Oregon. La completa soddisfazione dei nostri clienti, ogni giorno, è per noi motivo d'orgoglio. Per colazione, tutti gli ospiti del BEST WESTERN PLUS Hartford Lodge usufruiscono gratuitamente di un menu completo con piatti preparati al momento, nonché dello speciale buffet dell'Hartford Lodge. Offriamo inoltre una piscina al coperto riscaldata con vasca idromassaggio, un centro fitness, accesso Wi-Fi a Internet gratuito, servizio di lavanderia all'interno dell'hotel e business center. Ogni camera è dotata di microonde, frigorifero, macchina per il caffè, televisore a schermo piatto, canali via cavo, HBO® e lettore DVD. Nella nostra struttura sono ammessi gli animali domestici, che potranno alloggiare in camere appositamente predisposte. Se ti trovi nella zona di Sutherlin / Roseburg, un'attrazione da non perdere è il Wildlife Safari di Winston, Oregon, un parco con animali selvatici famoso in tutto il mondo e vincitore di numerosi premi, ubicato proprio qui, nel sud dell'Oregon! Ti consigliamo di visitare anche il Crater Lake National Park, sede del lago più profondo del paese. Il magnifico fiume Umpqua, che scorre unicamente nella contea di Douglas, è un'altra bellezza dell'Oregon da scoprire. È una meta irrinunciabile qualunque sia l'esperienza che stai cercando: un'avventurosa prova di rafting sulle rapide, una tranquilla escursione alle cascate, una gita di pesca proficua o un rilassante picnic! L'hotel si trova a pochi minuti da innumerevoli vigneti e aziende vinicole dell'Oregon meridionale, tra cui, ma non solo, Reustle Prayer Rock, Henry Estate e Melrose Vineyards. L'hotel si trova in posizione favorevole rispetto a numerose aziende e società della zona di Sutherlin e Roseburg. È possibile raggiungere in poco tempo Murphy Plywood, Orenco Systems, Premier West Bank, Umpqua Bank, Bi Mart e Century 21. Roseburg Forest Products, Charter Communications, Costco e KPIC TV sono anch'esse a un breve tragitto in auto da qui. Vieni a soggiornare al BEST WESTERN PLUS Hartford Lodge di Sutherlin, Oregon, e approfitta di una sistemazione lussuosa ma a tariffe convenienti e di camere pulitissime.

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BEST WESTERN Plus Hartford Lodge,Sutherlin
  • 5
    « Above and Beyond Expectations! »

    One of the best Best Western Hotels we have ever stayed in. Nice, welcoming lobby with a helpful friendly staff. Even a nightly cookie if you choose. Everything was very clean and comfortable. While our room was a bit on the small size, it had everything we needed. We found the beds to be quite comfortable and the room to be quiet, enabling us all to get a good nights sleep. The breakfast not only included the standard fare but also made to order eggs, omelettes or pancakes. A wonderful staff did a great job at keeping everything well stocked and fresh. It truly felt like we got a real breakfast. I highly recommend this hotel. It is easy to find, just off I-5. Reasonably priced. While we did not get to use the pool, there is one available, as well as, a guest laundry. My understanding is they have dedicated pet friendly rooms available also. Enjoyable stay, will plan to stay again when in the area.

    5
    « Thanksgiving 2016 »

    Had a wonderful time. This Best Western is a good place to stay. The staff is very friendly and the rooms are clean and pet friendly. Have stayed there twice and have liked both times. Queen bed slumped a little towards the middle but this is a minor flaw.

    5
    « Great breakfast »

    Friendly staff, Breakfast was delicious made to order. Overall experience was great, rooms were clean, restroom in the lobby were very clean, exterior appearance was very pleasing, I would stay there again if I'm the area.

    5
    « Always extremely clean & comfortable, friendly staff »

    We have stayed at Hartford Lodge many times while travelling the I-5 corridor between Vancouver and Southern California, and are never disappointed. Staff is extremely friendly and helpful, and very welcoming. Pride of ownership is very apparent, as rooms are spotless and everything is well kept and maintained. Beds are amazingly comfortable and cozy, hot water hot and pressure great, and even the pillows are good! Breakfast is always good, and the made-to-order items are a nice option to the standard waffle and cereal selection. The fresh cookies are a nice treat if you can arrive before midnight! Will definitely make a point to return again.

    5
    « Real glass is sometimes full »

    Sometimes, you come across place from the outside, looks like it'll be okay or maybe not. Yet, when you get inside you just can't believe the renovations and changes. So, this is the Best Western in Sutherlin Oregon. We happened to be staying here mostly because they have a Tesla destination charger. As a bonus, they have great staff. We were greeted warmly and informed where the charger was (almost in front of our room). Also, we were presented with a choice of their chef's made cookies! The room was great. It had a comfortable, king size bed, nice size TV (with scads of channels), a microwave, small fridge and coffee/tea stuff (typical). It also had a well-lit make up area and stool. And they have glassware! Not plastic or paper (or nothing) but real hard surface glasses and mugs! This is not something that you see much anymore. Okay, I haven't made much comment about showers lately. So, this one was about 6 feet high, had great water pressure and a unique hook shaped shower head. My rating 8.5 out of 10. After a great night's sleep we went to the breakfast room and were greeted by the usual breakfast food that you would find in a Best Western. Okay, as well as made to order eggs or pancakes. This was a really nice touch. With Teslie fully charged we left for our next destination with a big smile on our faces. Bottom line, as mentioned before that sometimes a place deserves 9 out of 10 but TripAdvisor doesn't offer this. So, sometimes an establishment gets a 4 and sometimes a 5.

    5
    « On the road again »

    A great hotel to stay at and very friendly staff. The hot breakfast was a great start to our day. Room was very tidy and clean. Bed was comfortable. Nice hot shower as well. The lady at the front desk was very helpful helping us find a restaurant at night time.

    5
    « The softest bed ever!!! »

    I love that they always have at least 4 pillows on the bed because I totally surround myself with them. Cannot get over the comfort of that mattress!! I will stop there next time. Not to mention the breakfast omelettes to order!!! So happy that I randomly stopped there before heading through that black pass at night!! Great nights sleep!

    4
    « Nicely refurb'd BW »

    Don't drive by this BW, which may be off the beaten path. About 10 miles north of Roseburg, Oregon. Excellent accommodations, outstanding beds, nice bath facilities, one of the few with full breakfast including your choice of omelettes and cookies made on the premises. Slightly smaller rooms for those with physical challenges. Very accommodating staff.

    5
    « Enjoyed our stay »

    Our room at Best Western Plus Hartford Lodge was spotless, the décor pleasant, and the appliances modern and in good working order. The breakfast was superlative. The hotel has a cozy lobby with a fireplace where sundries and snacks are available for sale. We would stop here again.

    5
    « Excellent »

    Comfortable room and bed. Quick check in. Tasty breakfast with more than just waffles. Clean and big rooms. I have a Tesla, and they have free charger for it. Only drawback is it is 10 minutes from Roseburg.

  • 4
    « great spot// »

    We have stayed here many times over the last 10 years as we drive back and forth from Canada to Mexico... love the hospitality, the room is always clean, breakfast is just right, and the check in very efficient. The cookies in the evening are a great touch and I never fail to buy several jars of their delicious jam. This is definitely our "go-to spot" when on the I-5 in southern Oregon.

    5
    « Sutherlin comfort »

    I stay here every time I come to visit family in the area. Staff is always friendly, welcoming. Rooms are always clean, beds comfy and the showers are amazing! It is close to Dutch Bros, fast food, donut shop, pizza, Mexican food and gas stations.

    5
    « Overnight Oct 2016 »

    Outstanding service and accommodations definite stay next time I am through. Front desk very helpful and breakfast was welcome change to other hotels processed breakfasts. Quiet and very clean, easy access to I-5 without the freeway noise

    4
    « Loved it! »

    This was one of the best rooms we've stayed in. The beds were super comfy. I really liked the fact that we could bring our dog, and walk straight into our rooms from outside. Breakfast was made while we waited.....and so good. 4 star rating only becuz I don't give 5 to anyone. LW

    5
    « very nice »

    easy access, quiet, friendly, room was great. Breakfast was great. Can't say anything but a great place to stay! The girl at the desk was helpful, friendly and more. We enjoyed to room, rate and area. If you're looking to stay somewhere we encourage you to try this Hartford Lodge!

    5
    « Excellent travel stop motel »

    We have stayed at the BW Plus Hartford Lodge a number of times in the last five years. This property has become our favorite on the way home to Washington. The rooms are spacious clean and comfortable. The breakfast is absolutely one of the best. This place is mostly full even on Mondays so I now know why. Parking is close to the room which is a desired thing for us. Just off I-5 however there is very little noise. Nearby Apple Peddler restaurant has a great menu and a coupon at the motel. Fuel prices in Sutherlin are not usually very high. A great place to stop traveling north or south along I-5

    4
    « Very accomodating »

    We were traveling with dogs and stayed twice... both times in two separate rooms with 2 dogs in one room and 1 dog in the second room. As requested, we were put in rooms on the end of the corridor making it so fewer people walked by our rooms so the dogs were not alarmed and did not bark at all. Upon arrival the 1st night, there was part of a dead bird (probably from a cat) outside the door of one of our rooms. We called the front desk and it was removed immediately. Staff was very congenial. Easy on and off from the interstate. Rooms were clean. Poor TV choices.

    5
    « Awesome hotel »

    The hotel interior and exterior was beautiful. Service was great and my only compliment was no free breakfast. We were able make a short drive to local restaurants. The exterior and interior were beautifully decorated and very appealing.

    5
    « easy reservation, great stay »

    I called while on the road and was helped to find a room near where we wanted to stop. Lady on the desk was very nice and friendly, even though it was late. breakfast was wonderful with a cook on staff to prepare our order. A very nice experience.

    5
    « Everything was right about this hotel »

    Great service by staff, room was clean and well equiped, free wifi worked (not always the case at many hotels), comfortable bed, and the best complimentary breakfast we have had at any hotel (including the more expensive ones).

  • 5
    « Excellent Hotel »

    I have stayed at this Best Western Hotel before and liked it very much. It is clean, quiet and you can order a special breakfast in the morning, on top of the usual continental breakfast items. The beds are comfortable and the entire room was clean.

    5
    « excellent »

    Great hotel and service and would recommend for any and all travelers through the Sutherlin area. Clean and friendly with a great location with easy access to freeway and services without extraneous noise

    1
    « Skip THis motel »

    Booked one price, arrived dates had been changed in computer. So was charged way more than booked. Bed had springs that pokes in back. Needs to be replaced badly. Workers were friendly, breakfast people excellent.

    5
    « Clean Room, Best Complimentry Breakfast Ever! »

    We usually don't stay at Best Westerns because they have been very inconsistent in the past, but with everything sold out in Eugene, we decided to make the 40 minute drive south to stay here. We were pleasantly surprised! The rooms seemed a bit dated (outside entrances) but it looked like they had just completed a redo recently. All the furnishings and amenities were great. They promised the cleanest room you have ever stayed in, and they delivered! A made-to-order breakfast was included and with your choice of omelets, eggs any style and pancakes. Along with that they had also had a buffet. The breakfast attendants kept everyone happy even on a crowed Saturday morning. We are used to the usual comp breakfast, but this was a nice change.

    5
    « The staff at this hotel will do everything they can to make your stay very comfortable »

    The room was very clean and the bed comfortable. The bathroom has all the amenities. Their towels are like new, not those half worn like some places. When we come through the area, this is the only place we will stay. Their dining room serves breakfast. In addition to all the regular food, they have a person who will cook your eggs any way you want them as well as pancakes. I really can't say enough about this hotel.

    5
    « Checks every box! »

    Wow, this place was great. The room was comfortable, squeaky clean, and well-designed. Everything worked. Very serviceable indoor pool in its own separate building. Cooked-to-order hot breakfast was easily the best hotel breakfast we've ever had. This was the first frame hotel we've ever stayed in, where the second-floor outdoor walkways are made of concrete, not wood. So it was very quiet as luggage and housekeeping made their way past the room. We also liked that this place is a block off the freeway-----unlike so many chain hotels that are right on the freeway and you can't get a moment's peace. It's still not whisper quiet, but if you run your A/C or fan during the night you won't hear traffic. We stayed here two nights so we could make a day-trip to Crater Lake, which is a very scenic drive of just over two hours each way from Sutherlin. Then it's a couple more hours to drive from here to Bandon which along with Cannon Beach is the co-gem of the Oregon coast.

    4
    « Clean, easy, nice »

    I was driving south and needed to pull over to sleep at 3am. I saw that there was a Best Western off the freeway. I was grateful that a very nice gentleman was at the desk and that there was a first floor room and that my AAA discount was applied. When I asked him to make sure I wouldn't bother anyone with my taking a shower that late at night, he said "No problem". Happy with the very clean and no smell room. As it was a pet friendly room. The towels were folded in fun animal shapes and the bathroom spotless. I left a tip for that.The bed was a king and very comfortable and the pillows super comfy. I was pleased with all that it was, since I only slept about 5 hours. I did feel refreshed. Good thing as I had another 12 hours to go.

    5
    « Fantastic service! »

    Excellent customer service here. The staff is very friendly and helpful. The rooms were exceptionally clean and the beds.. well I wanted to take it home with me!! I highly recommend this Best Western and Steve is the greatest!

    4
    « Fantastic breakfast »

    We found this motel to be very comfortable, despite being near the 101 it was quiet and we got a good nights sleep. The star of the place is the customised breakfast. The two girls working on the breakfast room cooked breakfast to order. Nothing was too much trouble for them. Only negative, thick and heavy quilt in 80 degree weather.

    4
    « Nice surprise »

    We would never have expected such a great experience at a best western. This place is clean, very comfortable, including a great bed which we have trouble finding ANYWHERE. The staff is really nice, helpful, and friendly. Breakfast ends too early for us so we missed it. The room was quiet, even with a window air conditioner. The price was lower than most places we stayed while on this trip, and seemed a real value. Close to several restaurants and places to eat. We would stay again.

  • 4
    « Best of this Burg »

    Clean rooms, great service, and probably the best breakfast in town! Sergio, their man of many hats, is an outgoing, aim-to-please kind of guy who will whip up your eggs any way you want 'em and makes a mean omelet. Wide variety of breakfast foods on hand and yummy, fresh baked cookies handed out at check-in, between 3 and ?? pm.

    5
    « went fishing »

    We were very happy with this motel, it was clean and their breakfast was very good, with several items to pick through. The staff was more than helpful and we will stay there again. We keep a book on Hotels and places to eat in each town we visit, this one made are list.

    5
    « Spur of the Moment Getaway »

    We took a last-minute getaway and stayed at the Hartford on a Saturday night. Nice room...quiet...comfy bed...the "cooked to order" breakfast was excellent and part of the rate. We wouldn't hesitate to stay here again.

    5
    « Great Best Western »

    I have to say is one of the finest Best Western that I have stayed with, The breakfast was the best that I have had in any BW Hotel they have a Chef to prepare your order. Great room and very friendly staff all the way around.

    5
    « Great Hotel »

    Very clean, comfortable hotel with an excellent breakfast. They gave us excellent recommendations for dinner and gave us great information about the city. Our room was very spacious and comfortable. If we get back to this area, we will definitely stay here again.

    5
    « Henry Goes Wine »

    I would recommend this hotel to any traveler! Terrific staff! Concerned about your stay! The professional cleaning staff ensured that the room was immaculate and presented everything from the towel display to the bedding in an inviting and upscale way!

    5
    « Stupendous Staff and Best Beds!!! »

    This is the place to stay if you're down by Roseburg, OR. The staff is very friendly, courteous and thoughtful!!! The beds and pillows are the best I have ever had and it doesn't matter which room they are all the same!!! Nice facility, quiet even when full, nice pool and spectacular breakfast!

    5
    « Hartford Lodge »

    Always a predictable and pleasant stay. Staff is professional, friendly and ready to help. We usually are traveling to Roseburg but prefer your lodge to others in the area. Breakfast very enjoyable. Good value for the pricing.

    5
    « Woodburn OR Best Western »

    Excellent hotel. Hotel has one Tesla charger for overnight charging. Hotel / Lodge was nice and clean, and the breakfast was excellent, well prepared, and the staff was great. Overall, the stay was very nice. The location was right near the freeway, for easy access.

    5
    « Clean, comfortable accomodation »

    My family loves staying here on our summer drives between the Bay Area and Seattle. It's a good half-ish way point and we all enjoy this hotel. The pool is great for loosening up after a long drive. Several restaurants in the area will deliver or do take-out for dinner. The breakfast is made to order and very tasty. Staff is always friendly and helpful. We even had our new puppy with us on one stay and got a pet-friendly room. We plan to stay here for our next trip!

  • 3
    « Sort of fair ......maybe »

    So a pretty expensive place cost like 165 . Not inside corridors but ok Nice staff nice beds Hot tub not working , over flowing trash cans and had difficulty getting my rewards points posted and could not get into the laundry room with assistance because " the timers have not been reset " Breakfast was a cooked to order deal . Not my thing . Like the buffet to take back to the room . Had a sick friend and was not allowed to take food back to room It was just ok ....there are better around .

    4
    « Best Western »

    Very nice. We thought it had interior corridors from the pictures. Clean and comfortable bed. Breakfast was made to order omelets. They were very good and the chef was very nice. Coffee was good. could use more of a fruit selection. They have a pool and gym but we didn't have time to use it.

    5
    « Top Notch-Superior Experience »

    The is, by far, the best Best Western we have ever stayed!! Everything from the cookies upon arrival, the friendliness of the hotel staff, the superior breakfast with custom made omelets, great location just off the freeway but quiet and across the street from a wonderful family-run Italian restaurant for lunch and dinner! What could be better, especially with the great indoor pool and needless to say outstanding beds and comfortable rooms?!

    5
    « Another consistent/fine BW »

    Have stayed here about 25 times during last ten years. Unit continues being a fine facility with its location, cleanliness, in room amenities, quality staff, breakfast excellent and consistent with other BW's. Will return next year.

    5
    « Returned »

    They welcome you with cookies from the bakery when you arrive. The made to order breakfast eggs are still included in the price of the lodge and they are delicious! The beds are comfortable and the rooms are clean. The lodge is conveniently located off the highway. There is also a swimming pool on the site which we did not use.

    5
    « Cozy Lodge Feel »

    The hotel was cozy. It had a log cabin feel and was clean and comfortable. We were given complimentary cookies upon checking in, which was a delicious treat. The staff were friendly and accommodating and instantly brought up a Pack and Play for us giving me the opportunity to timely put our 9 week old baby to sleep. We had a wonderful stay at this hotel and would certainly come again.

    5
    « Best Little Lodge in Oregon »

    Great staff, great food, great service. Loved our short visit to this region. We had a mix-up in reservations at another hotel site and it was to our advantage to backtrack to this location. We arrived late at night after a daylong drive and were greeted and welcomed with a complimentary late night snack. We were served a five star breakfast which was included in the price of the room. The quality of breakfast and the service were superb. It ranked with the best restaurants I've dined in across the country. Keep up your quality of service and we will definitely choose to stay here again in the future.

    5
    « Would stay again »

    I was on a 10 day northwest trip. I stayed at a number of place and this was 1 of the top 2 that 3 parties stayed at. The room was very clean and quiet. The breakfast the next day was great the best that I have ever had at any hotel or motel.

    5
    « Amazing from beginning to end! »

    This place is a gem. You wouldnt think to find 5 star service in a highway hotel, but this place is doing it. They have very friendly staff, free cookies at check-in, a beautiful and well cared for property. They have a pool and spa. The beds - lets face it the beds make or break the stay. This place had the most comfortable bed I have ever slept in - probably nicer than mine. Clean doesnt begin to describe it. Everything was impeccably clean. White bedding that was truly white. The remote is cleaned daily. They actually take great pride in how clean they are. Now how about the free hotel breakfast? Yeah they have the breakfast bar like everyone else, but they pay a chef to make you eggs cooked to order or an omelet, bacon or sausage, and home cooked red potatoes with rosemary along with everything else. Free. Seriously. The other thing that surprised me was how it felt like a luxury hotel. They had a vanity outside the bathroom with a stool and mirror. It also had a makeup mirror, hair dryer and a jar with cotton balls and cotton swabs. First time I have ever stayed in a hotel with this. Oh and a full length mirror. If you are traveling through Oregon on I-5 and you dont stay here, you are making a mistake. My kids loved it, I loved it and the location is close to the freeway but it was so quiet you would never know. I did not receive any compensation for this review. I was just very satisfied with my stay.

    5
    « Good stay at the Best Western in Sutherlin »

    Just had the opportunity to visit this property which is very well situated near I-5. We were greeted by Stephanie who was exceptional in her help and advice about places to visit locally. The breakfast included an omelette station where a chef prepared orders based on your request. The beds were quite comfortable, and the property has an onsite coin laundry which came in handy. If our travel plans bring us back this way, we will definitely stay at this property again.

  • 5
    « Great traveler hotel »

    Very comfortable room with a wonderful dressing area - large mirrored closet doors and a sitting vanity area for makeup. The hotel is just far enough off the highway for a quiet night's sleep. And the Jacuzzi is open until midnight - nice for a late evening soak.

    5
    « very nice »

    Great breakfast. We enjoyed the made to order breakfast and well as other buffet style foods. The rooms were clean rooms and good beds. Overall good experience. We would recommend this motel and if we were ever back in this area would stay there again.

    5
    « Great Hotel »

    Exceptional! This Best Western Plus Hotel is convenient to the freeway. It was pleasant looking from the outside, and the rooms were clean, pleasant and comfortable. I would recommend this hotel to anyone. The room was pet friendly, but did not smell of any animals. The whole hotel is non-smoking. The breakfast was excellent.

    5
    « Everything I needed, and well done at that. »

    It was great, friendly and helpful staff, clean and orderly room,and breakfast cooked to order in the morning, and so convenient from I5, just off the freeway. I was lucky to get the last room on the evening of July 3rd, and will stop here again on my way home when I get tired of driving.

    5
    « Excellent »

    This Best Western had breakfast to order. We gave our choices to the chef and felt like we were in a real restaurant. All the usual choices were available also, but the addition of fresh cooked eggs was great. We truly felt it was a notch above the other hotels. We will stay here again.

    3
    « Great beds »

    This is and above average best western, service was great and staff very friendly. The swimming pool was and pool area is very nice and I enjoyed swinging after my run. Quite location. They have a real nice selection of wines from Oregon and California. They have a bakery in the lobby of the hotel and when you check in you can have a cooking of your choice. This is another great place to stay. The bed is really comfortable your going to love it.

    5
    « A pleasant surprise. »

    I stopped for a night, enroute from there to here, expecting no more than a bed for the night. The night clerk was wide awake and attentive. The room was spacious, quiet, clean and comfortable, the accompanying breakfast excellent.

    5
    « Sutherlin Oregon Stay at Best Western »

    Very nice experience at this hotel both with the staff and the atmosphere. The rooms were well lighted. The internet worked great. We regretted that the refrigerator was not on and cold for us to keep our yogurt and water in. I loved the little make-up station with the stool and mirrors to comb my hair.

    4
    « Good place »

    On the pricey side but very comfortable place. Great bed, clean, friendly staff. minor shortcomings like no caffinated coffee left in room and lobby coffe empty when leaving. Not a big deal. The breakfast fair was quite good and of good quality. Plentiful and a good veriety. Omelets and pancakes available from cook. Biscuits and gravy and other from bouffet.

    5
    « Great stay »

    Easy to get to from the freeway. Nicely kept up exterior. The room was very clean with comfortable beds.The surrounding area was quiet .Friendly staff with easy check in and a great cook in the breakfast room!

  • 5
    « A very nice place to stay. »

    This Best Western hotel was a delightful place to stay. We received a friendly welcome. The room was clean, comfortable, and nicely prepared for our stay. Our maid did extra special touches to make us feel welcome. The complimentary breakfast was a cook to order breakfast prepared by a chef.

    5
    « BW Hartford Inn--Excellent Customer Service »

    I continue to stay at BW Hotels when traveling domestically and internationally and this was the first BW Plus that I have stayed out. Mary and Trisha were so welcoming and accommodating when addressing my reservation and senior citizen needs. They provided outstanding, excellent customer service. Their recommendation of Pedrotti's Italian restaurant was right on. We visited this hotel both going and returning from a road trip to Seattle from California and we ate at Pedrotti's both times. Sergio was great--had issues with refrig and he went that extra step to check it out. He's also a great chef and his bfast team was great. This Hartford Inn provided coffee 24 hours and had a great lounge for visiting.local friends. When checking in, they give home made cookies. An aside: If there is a problem with any BW hotels, I recommend contacting Corporate. Last year, I had a bad experience at the BW Palm Springs Inn and corporate was responsive to my issues.

    5
    « Wonderful Hotel »

    So pleasantly surprised with this hotel. It is in a small town but it is right off the freeway, very convenient to get to. The hotel is beautiful, clean, the rooms are comfortable and the staff he's very friendly and helpful. The breakfast in the morning was more than just your average breakfast that you get in a hotel. The dining room was very, very nice and the staff were wonderful. There was a cook who cooked your eggs or your pancakes to order. All in all, this was one of the better hotels that my sister and I stayed in on our road trip through Oregon.

    5
    « Spotless, comfortable and breakfast too! »

    I was really impressed with this place. It was in a very small town and I was not expecting much but I was wrong. The place was cute, clean, with a very friendly staff. They went over the normal continental breakfast by allowing you to order how you wanted your eggs or pancakes prepared. It had easy access from the freeway. A great stopover on the long ride across the mountains to/from Orgeon and California.

    4
    « Highly Satisfactory »

    From our experience I conclude that the management has taken a very hands-on approach to this establishment. It is a well-run operation. The building is attractive, our room was clean and comfortable. The air-conditioner and refrigerator were quiet and did not disturb sleep. The breakfast was a step above the usual with eggs cooked to order and numerous other offerings. The setting is smart, a couple of blocks away from I5, so there is little ambient noise during the night.

    5
    « Passin Through »

    This one is VERY good, quiet and very comfortable rooms. No freeway noise. The ladies at the front desk have got it all covered, no matter how bad your day was. Softest beds and all first class amenities.

    5
    « Best Stay Ever »

    What luck to end up here. We were towing a car trailer and the desk clerk gave us a room where we could see our unit in their parking area which was easy for maneuvering and parking our unit. Before going to our room she gave us cookies for a nighttime treat. The next morning was a big surprise. The free breakfast meant having the chef (Yes! a real Chef) prepare our eggs to order. And the breakfast bar had a big selection (it was hard not to over eat because I wanted to try everything), This Best Western was so amazing, that I want to find an excuse to stay there again. The rooms were spacious, comfortable, and quiet. GREAT STAY!!!

    5
    « Love this place! »

    We have stayed here before on our way up to Seattle. This hotel is exceptional - the staff are always very professional and friendly, the rooms are extremely clean and comfortable. They had special touches to make you feel welcome - like folding the towels in the shape of birds and giving you homemade cookies. The breakfast they offer is made to order in their cafe and is a great way to set you on your way. The bed is comfortable and the pillows are soft. The bathroom is quite large, has a fan plus a window you can open. The AC works well and is not too loud. Street noise is non-existant. We enjoy staying here and would definitely stay longer if we could.

    5
    « A great place to have a family gathering! »

    We stayed here for two nights, in order to attend a family wedding close by. The hotel was perfect for our group. The rooms were spacious with comfortable beds, and clean. There were lots of areas for us to meet as a group, both indoors and out. The younger children were easily entertained and safe. Really, it's a great place for families. And, it's quiet at night!!!!

    4
    « A surprise! »

    Well ~ this was unexpected! From the street, this has the appearance of just another run-of-the-mill roadside hotel chain. But then, it did something unique....it offered real service! What is lacks in smooth,modern furniture and appointments, it more than made up for in friendly service and a wonderful breakfast service, made to order. Not one to pass up a veggie omlet, mine was super. (Most of us getting this yummy omelet tipped the cheerful chef $1.) I was pleasantly surprised.

  • 5
    « Great Place to Stay »

    On a business trip, but have stayed before for vacation as well. The place is clean, the staff is very helpful, the breakfast is the best! Cooked to order breakfast!!! Very helpful staff and if you need any assistance, they are there for you. Great place to stay.

    5
    « Rustic Charm - Modern Ammenities »

    The staff were glad to see us, the rooms were very comfortable, the King Suite offered exactly what I expected. We even received a cookie upon arrival. The "made-to-order" breakfast option was also a nice feature.

    5
    « One of the best BWs I have stated at »

    Everything was perfect. The price was right, they gave me a pet friendly room on the ground floor, and they had a very nice pet walking area. The room was comfortable, everything worked, and breakfast was awesome. They make eggs, omelets, and pancakes to order. I'll be back again when I am visiting the area. Even though it's a few miles from the VA hospital in Roseburg, it's worth the extra drive to Sutherlin to stay here.

    5
    « All around excellent »

    We made it a point of staying in Sutherlin, OR at the BW Hartford Lodge. This hotel is pristine clean with an excellent, friendly staff. Our room was clean and quiet with extra amenities not found in other hotels. The morning breakfast had a full menu of choices and having it cooked to order and even delivered to your table was a great start of any day. I have and would recommend this hotel to anyone coming thur southern Oregon.

    5
    « Don't drive on, or stop short: stay here!!! »

    The Hartford Lodge is the place to stay for road travelers through West Central Oregon, bar none! The staff is personable and friendly, the rooms are comfortable, the parking is ample, and there's a bakery on premises! We like to say that the Hartford Lodge is the best Best Western Plus on the planet. Since we haven't stayed at them all, that's probably not a supportable statement. But we love staying here best of all, and go the extra mile (literally driving through the night if we have to) just to stay here and not somewhere else. Love these folks, love the property!

    5
    « Great Experience »

    The Best Western Lodge in Sutherlin was fabulous. No negative remarks. If I'm in the area again--I will definitely stay at the Lodge. The staff-Lodge-breakfast was all excellent. The location is great. Lots of eateries walking distance from the Lodge. Near the freeway.

    5
    « The Best of the Best »

    This is by far the best of the Best Westerns or any other "brand" that we have stayed in. The staff are gracious, pleasant, accommodating, and efficient. The room was comfortable, beautiful, spotlessly clean, and quiet. A beautiful facility. The breakfast that was served was great. Made to order omelets were excellent. We will definitely put this stopover on our future agendas.

    4
    « A pleasant surprise »

    We were traveling through the area and wanted to use our Canadian AirMiles. This motel accepted them for the reservation. Our expectations were pretty low but we were very pleasantly surprised. The room was clean and comfortable and the no-extra-charge breakfast was especially good.

    5
    « One night stay near I 5 »

    Very comfortable bed. Delicious breakfast was made to order. Very good. Easy on and off I 5 access. Quiet area slept great there. Everything was clean and staff very friendly. Highly recommend this Best Western. Would stay here again. Made reservation easily in my phone just hours before my stay.

    5
    « Stay here! »

    The exterior of the hotel is a gorgeous log cabin style. The staff are most helpful and congenial. Love the pool and hot tub. The breakfasts are individually cooked by a chef. Extended check-out time was no problem.

  • 5
    « Great Breakfast »

    We were on a week road trip around Oregon, and this was by far the best hotel we stayed in. They treat you to a Hot Breakfast eggs, pancakes, potatoes, and Bacon/ sausages. The Bed was so comfortable will stay here again.`

    5
    « Great breakfast. »

    Good room, quiet. Friendly helpful staff. Fresh made omelettes , fresh made chocolate chip banana bread, friendly enthusiastic breakfast chef. Not like any other breakfast I've had in a hotel. Safe area to walk after dark.

    5
    « Road trip »

    I was very impressed with the hotel and the staff. I pay close attention to every single detail since I'm the GM of a Best Western in Wilsonville Or. I didn't find much I could pick on that this hotel. The staff was more than helpful and the room was extremely clean. I would recommend staying at this Best Western over the one in Roseburg, you will be much happier and its worth the small extra drive. They have a wonderful breakfast and outdoor seating for beautiful days. This is a very nice hotel and they deserve a 5 star trip advisor rating.. GREAT STAY !! Thank you!

    4
    « Good Pet Friendly Hotel »

    This hotel is very clean and nice. It has a nice grassy area to walk the dog with a light for the evening hours. The front office staff are friendly and helpful. You also get a free fresh baked cookie when you check in. The handicapped room has a good bathroom setup, but the overall room is somewhat cramped for a wheelchair user. There is a fresh made to order breakfast in the morning, but there area is small so you might have to wait a bit to get your food.

    5
    « Very friendly and clean »

    We were greeted by very friendly staff when we arrived and were given cookies, which is also great for the kids. The room was comfortable and the breakfast in the morning had almost everything! The pool and hot tub were nice but the pool building needs a little repairing. All-in-all, it was a great stay and I would definitely recommend.

    5
    « impeccable »

    Cheerful, engaged staff that had an 'ownership mentality.' Excellent rooms, beds just right. Made-to-order breakfast as good as any restaurant. My colleague was also quite impressed...thank you for making me look good :)

    5
    « WOW...detour to stay here. »

    We stayed at this Best Western after a long day's drive, heading home to the Seattle area. Two things stood out as we arrived at the location: the cleanliness and the wonderful greeting of the person at the desk. She made us feel welcome, answered all questions, AND gave us each a cookie to start our stay. The room was perfect...and CLEAN, as in really clean. The towels had been made into little animals; the beds were comfortable; there is a dressing area outside the bathroom so that you don't need to hold the bathroom hostage putting on make up. Finally, there were real glasses in the room and real ceramic cups in the effort to be more environmentally friendly. Bravo! The room was spacious and the furniture upscale in comparison with many places we stayed on our journey. The last treat was the unbelievable breakfast, complete with a chef to make your omelet, eggs, pancakes and bring them to your table. Truly we were so impressed. If you are stopping anywhere in this area, stop at the Hartford Lodge. You will be glad you did.

    5
    « Fantastic Again »

    Bed, bedding, towels, and water pressure are all exceptional. Extremely clean and quiet, yet very close to Interstate 5 with easy access. Staff very friendly and helpful, and cheerful as ever at 2am check-in. Great experience as always.

    4
    « Great stay. »

    This is an attractive, woodsy hotel building with large, comfortable, and exceptionally clean rooms. Our room was nicely decorated, with a comfortable bed and lots of special touches and amenities, including a dressing table and chair with a make up mirror, cotton ball canister, and more. Luscious linens on the bed. The rate includes a fresh, cooked to order breakfast, along with a standard breakfast buffet to round it out. Lovely public seating areas, picnic tables on the lawn, and pleasant, friendly staff members who seem to genuinely care about their guests. You get your choice of the fresh-baked cookies when you check in! Conveniently close to the freeway, but surprisingly quiet.

    5
    « The best the entire trip »

    This is what every motel should try to be like. The staff was excellent. The room was comfortable and extremely clean. The location was very close the HWY 5 but isolated enough to be very quiet. The entire complex looked as if it was only a couple years old although we found it to be under new ownership for 8 years. Pride in ownership was very evident.

  • 5
    « Over night enroute »

    Outstanding motel to stay with great staff; makes you welcome plus most excellent accommodations. Start off the morning with a top notch, excellent, specially prepared breakfast. Good cookies on check-in...grin!

    5
    « Should be a BW Premiere! »

    This property is a shining star among other Best Western Plus properties. From the moment I arrived the service and attention to detail were top-notch, the welcome cookie was a nice touch too. Things only got better. The rooms are well appointed, and the beds are incredibly comfortable. The next morning, imagine my surprise when there was a chef prepared breakfast as opposed to the usual complimentary "breakfast" typically served at other properties. This place is great and I will drive a little further, or cut my day a little short to stay here every time I'm traveling in the area.

    5
    « chef prepared breakfasts »

    Wonderful experience. The chef prepared breakfasts were so nice compared to the usual breakfast bar associated with hotels these days. Quiet, clean and the staff were amazing. The hotel is conveniently located to the freeways going north/south and/or east/west.

    5
    « Consistently great motel! »

    This was probably our fifth or sixth visit to the Hartford Inn and we go out of our way to make it the first or last stop on our road trips. My wife raves about the comfortable bed and dressing table. Front desk staff are always friendly and efficient. As noted by others, the breakfast is superb. When I reported that the bike in the exercise room wasn't working, the manager thanked me and said they'd get right on it. To top it off, the room rate is very reasonable.

    4
    « All Best Western Plus Hotels should be this good »

    We travel up and down I-5 too often. Having avoided Sutherlin for years, we stopped this trip at the Best Western Plus Hartford Lodge. We were very pleased with the entire experience. The rooms are very nice; the pool is indoors, next to the self-service laundry, which is nice amenity. The highlight was the breakfast! Cooked-to-order omelette, pancakes or eggs - all with potatoes and bacon or sausage. The bacon is locally sourced and excellent! Of course, they also have the usual BW waffles (which are almost always far better than you would expect), juices, coffee, tea, cold cereal, etc. All-in-all and excellent Hotel - quality to which other BWs should aspire.

    4
    « Clean, safe hotel close to restaurants »

    When I arrived I liked the smell of cedar right at the lobby entrance. My room was very clean and had nice touches like a sitting area for applying makeup and drying hair. A microwave and refrigerator were in the room, which was also nice. The lobby had a lodge feel to it and you can buy all kinds of items there, from Oregon wine to snacks. Since only 1 person works at the desk, at times, there can be a long wait if help is needed. I was unable to stay for breakfast but the breakfast area was clean and comfortable and the menu sounded great. There were many groups of tables and chairs, both inside and outside, for people to sit together and socialize. I sensed that each employee with whom I interacted felt really happy to work there.

    5
    « Little Town of Sutherlin »

    A pleasant surprise to find this hotel in the little town of Sutherlin Oregon. Had checked bigger towns for availability when we came upon this one. Nice lodge style lobby well stocked with wines and small local items, and cookies upon check-in. The staff was very professional and helpful. Comfortable rooms with the morning sun coming through the bathroom window. How often does that happen in a hotel?Would definitely stay there again.

    4
    « One of the better highway hotels »

    An updated clean highway motel. Quiet with comfy beds, great service and a cooked to order breakfast (!) Bakery on site with tasty cookies and other treats. Good price - good value - good service. Have stayed here multiple times - very consistent.

    5
    « Midway tween Bay Area and Seattle »

    Very Clean!! The Front Desk was very Friendly and Helpful. Other motels advertise a free breakfast which ends up being a cellophane wrapped muffin and weak coffee. This Best Westerns breakfast was a real hand made omelet cooked by a professional chef. Yogurt,Bacon, sausage coffee, bananas, apples, included. Nice pool and spa. Also plenty of towels, and a great shower. WiFi really worked as well as at home. Having stayed at other places for more money on this road trip, Best Western in Sutherlin was a positive experience. Another plus for Best Western is their Two Nights of Best Western stays = $25 in your pocket.

    5
    « Sutherlin Best Western Plus »

    Always treated with respect and in a professional manner. Will continue to use this Best Western in our travels. We had a minor noise issue this stay beyond the control of the facility. We will still return to this Best Western over the others in the area.

  • 5
    « Gem off the freeway »

    Yes, it's all they hype it up to be. We have been on a road trip for 4 weeks and this was one of the better places along the road that we found. They cook your free breakfast to order and it's quite good. Lots of amenities in the food area. Quiet, comfy room. Exceptional people checking you in. Would definitely stay here again if we were in the area.

    5
    « Beautiful Lodge in Sutherlin »

    This place is immaculate with their presentation. Very clean room and had all the amenities I needed. Very comfortable bed and the shower head was exceptional for a hotel. Nice flat screen TV with Direct TV, over the top! I would definitely stay here again. The fresh made breakfast by the chef was a huge bonus.

    5
    « Best Western PLUS Hartford Lodge, Sutherlin »

    The staff was very friendly and we received a great cookie at check in. I would describe this BW as very nice, comfortable and quiet. Very Convenient to I-5. It was clean and the breakfast was excellent. We did not experience any problems.

    4
    « Upscale flair in a country-style motel »

    Appealing log-framed lodge which is well maintained and very clean. Big city details with linens and toiletry items. Breakfast is cooked-to-order and is generous and well prepared. I highly recommend this property for a relaxing over night stay to break up a long road trip.

    5
    « Very friendly and wonderful breakfast! »

    The Best Western in Sutherlin is a 6-7 hour drive from Seattle, a nice mid-point to Sacramento. Rooms are very clean and spacious. All the staff from the front desk to the maintenance crew are very friendly and courteous. The breakfast made to order in the morning is a real plus. Omelettes with veggies, ham, bacon, or sausage, potatoes, or pancakes.

    5
    « Sutherlin Gem »

    This hotel had easy off and on I5. Easy to find and efficient check-in. The hotel has a northwest exterior and a mix of northwest and Asian interior. We took advantage of the indoor pool and hot which felt really good after being on the road all day. We also had the free breakfast before hitting the road the next morning. The chef cooked to order what we wanted and it was delicious. Would highly recommend this hotel.

    5
    « Beautiful timber lodge type atmosphere with complementary custom made omelettes for breakfast! »

    Yesterday, I was driving from Emeryville, CA to Portland, OR when I decided to find a place to stay for the evening. I saw the Best Western sign and checked in. I was unexpectedly surprised to find out they offered a not only the complementary breakfast, but with a high energy (in a good way) breakfast chef who made custom omelettes!!! It was delicious!! A very clean and beautiful timber lodge type atmosphere with a flat screen and free wifi!! The front desk staff were very pleasant and helpful both during checkin and checkout. I'm planning to stay here again in my future travels to the north and back!!! Will try an checkin earlier the next time to take advantage of the indoor pool.

    4
    « Comfortable beds, clean rooms »

    Stayed at this hotel while checking out the antiques and history of the area. Bes were very comfy, room clean, breakfast was nice, staff friendly. The appearance and quality of the room was very nice. I would definitely consider staying at this hotel in the future. However, Take your decaf coffee to the breakfast room as they have none there. Don't plan on using a lot of wifi as it is not dependable, and if they offer you any promotions for BW, you better check the website to make sure they didn't give you misinformation.

    4
    « Second stay- still GREAT place to stop! »

    Second stay. The property has a large lodge-like reception area with fireplace and large den to one side of the front desk and on the other a large case with a choice of several kinds of baked-on-site cookies if you need a snack. Check-in staff extremely personable, friendly and helpful. Rooms are in a more motel-like arrangement on two floors with parking below. I only heard other guests the next morning as folks next to me chose to stand out on the shared walkway to have a chat; not a big deal. Room is quite adequate with comfortable king bed and pillows. "Larger" fridge was much appreciated. I also like to open the window in the rear bathroom to hear the birds in the large Brer-Rabbit-like blackberry bramble patch and meadow behind. Best part besides nice staff is the made-to-order breakfast. You are given a form to fill out how you would like your eggs, or what you want in your omelette; as well as if you want meat (bacon or sausage), potatoes, and/or pancakes. Along with the regular breads, pastries, fruit, oatmeal and juices that one typically finds, you can start your day off with a large and delicious meal made to your liking. The chef, who also bakes the cookies makes breakfast as ordered, greets folks, and helps her assistant - nice friendly and efficient team! Pool is in separate building and looks inviting, but I must confess I didn't try it because I didn't want to walk outdoors back to my room when wet as it was cold outside.

    5
    « A superior BW hotel »

    The stay was exceptional from the welcoming front desk staff, to the in house chef at breakfast. The reception staff were very friendly and made me feel at home. The room was immaculately clean.The bed was even better than the usual level of comfort at a BW. For breakfast an omelette made to order, with bacon and hash browns. Delicious. Highly recommended.

  • 5
    « Great hotel! »

    So many good things here, above and beyond. A block off highway so no road noise. Outside- clean log cabin look. Fresh baked cookies upon arrival. Room- good size, very clean, cute little vanity area, fridge, microwave, DVD player, nice decor, and Very comfy clean bed. Free Breakfast- also above and beyond, all the usual plus more, made to order omelette, fresh pancakes and so much more. We will stay here every time we pass through. Very good price for what you get.

    5
    « Great place »

    Had a great stay beautiful people, excellent service and great cookies. We would recommend this place for anyone the staff is friendly we had a great breakfast it was cooked to our order. The rooms were clean bed was comfortable and loved the swans towels

    5
    « best hotel ever »

    This is one of the best motels we have ever stayed in. The rooms were very large, spacious, and were very well equipped. All sorts of extras such as cotton balls, q tips, make up remover pads, nice make up mirror, and so many extras I can't begin to name them all. The breakfast was cooked to order by a chef. Much nicer than the standard continental breakfasts. Other hotels could take lessons from this hotel,

    4
    « Friendly service, good food, indoor pool! »

    My wife, son and I spent three nights and were glad we stayed here. The front desk staff were very friendly and the breakfAst (cooked to order) was wonderful! The rooms were clean and equipped w/ frig and microwave. If I were to complain, I'd say the cleaning staff could've done a little better job on our room during our stay. Also, the indoor pool area needed some attention, but hey, I was happy that my 7 yr old & I got to swim! We'd definitely come back.

    5
    « Top Notch »

    My partner, our dog and I stayed one night in this solid, well run hotel. The building is a large two story structure that looks a bit like a mountain lodge. The young woman at reception evening shift was about the most friendly, congenial and helpful person I have encountered. She also gave us some of their complimentary cookies. Our room was a standard king ground floor room with parking directly in front of the room. She gave us a room near the grassy area for our dog and even was able to have unoccupied rooms either side when I mentioned the dog can be a bit woofy to noise. The room was clean, attractive and the bed and pillows very comfortable. The fridge and microwave were a plus and there were ceramic mugs for the in-room coffee maker rather than the usual styrofoam. The morning breakfast had the usual suspects like a waffle maker but you could actually have a to order omelette or scrambled eggs. The breakfast, as a result, was head and shoulders better than any other included hotel breakfast I have had. I will happily stay again on our trip back home.

    5
    « Stop and stay »

    Stopped at this place on a drive to CA. The rooms are nice and large, with more than normal extras. Beds are comfortable with plenty of soft pillows. They have an amazing cooked breakfast included with the rate and free wifi to boot. Right off the I5 easy to get to. Pets are welcome.

    5
    « Road trip to Palm Desert, CA »

    An outstanding oasis during a 4 day drive to the desert. By far, the best reasonably priced hotel we have visited in many years. The service was great, the room was large and well-lighted. And the breakfast is impressive. They cook your eggs to order. I had a delicious ham and cheese omelet, bacon, sausages, and english muffins.

    5
    « Outstanding Place to stay! »

    My wife and I spent the night at Hartford Lodge in Sutherlin on our return trip home from the Seattle area. This was out first stay at this particular Best Western Motel and I was greatly impressed with the look and feel of this property. I was further impressed by the personalized breakfast menu items. The rooms were very clean and spacious, with a comfortable bed, nice flat screen TV, fast wifi and perfect showers. The staff was very professional and friendly. I do not think I can find any negative comments concerning this facility. We plan on spending any future motel stays here because of its facilities and friendly staff. I have already recommended this place to members of our family.

    5
    « Pleasant surprise »

    Stayed in 3 Best Westerns on a 2 week trip. This was by far the best. Very nice staff. Cooked to order breakfast with chef on duty. Cookies in evening. 2 queen room was average size with nice furnishings and fixtures. Large bathroom and closet for a motel. Indoor pool and hot tub in separate building. Grassy pet area. Easy access on and off I-5. Not a metro area but gas, convenience store and fast food nearby. Quiet area. Will definitely stay here again on our travels through Oregon.

    5
    « Great Stay »

    Very clean,comfortable beds,wonderful staff and great breakfast.What more could you ask for? Oh very good rate. We were traveling home after being with family for the holiday,had stayed at this Best Western before and were impressed with rooms, service and breakfast.This is definitely one of the best motels in the Best Western Line.

  • 5
    « Sutherlin Best Western Plus »

    We always enjoy our stay at The Hartford Inn in Roseburg. It is clean and well staffed. This Christmas we were treated like family by the staff, not as if we were strangers traveling. It made our trip very pleasant.

    5
    « Long Weekend Stay »

    This Best Western is where we normally stay on our trips down to Oregon and to work on our property there. The hotel is a little ways away from where we spend most of our day working but it is only due to the experience at the Hartford Lodge. The staff are always great and the breakfast crew is always Top Notch! Thanks again for a really enjoyable stay!

    5
    « Great I5 stop »

    Our 4th stop at this BW,it work well for us on our trips from Seattle to Northern CA. and back. The breakfast is esp. done well(-:.,since you can custom order and have it made for you. There are several restaurants in the immediate area,would recommend the Italian just down the street.

    5
    « Best Stay Ever »

    I have stayed at many Best Western's in the Northwest and Southwest. This by was by far was one of the BEST property we have stayed at. I just wish I could have spent more time and not just quick stop over and enjoyed all that your property had to offer. The amenities that your property offered was way be on most property even think about. From the pool/hot tub, the café and of course the Breakfast!!!! Let me just say, I have never ever stayed at a property that had an made-to-order breakfast (OUTSTANDING) dinning staff was great, helpful and actually we still talk about it to everyone. I will not only recommend your property to everyone traveling I5, but will now make it a must stop when I travel north. Thank you again for making my quick stop so enjoyable, wonderful and most relaxing stay.

    4
    « Clean and comfortable »

    Quiet, clean, comfortable. Staff is friendly, rooms are clean and well appointed. Bed provided a good nights sleep. Unfortunately the town of Sutherlin lacks good restaurants, so we usually eat in another town before arriving.

    5
    « Great Hotel Very Clean and Friendly »

    Stopped here when the roads became icy, The front desk person was friendly and helpful, she even gave us a half off entrée at the Apple Peddler. The rood was clean, and even the remote was cleaned and wrapped. The bathroom had q tips and the towels were folded as swans. The café served continental breakfast with a chef cooking pancakes and made to order omelets at no cost. We definitely recommend this hotel.

    5
    « Top Shelf Accommodations »

    This particular Best Western was my favorite one that I have stayed at. The beds and generous pillows made for a great nights sleep. The room was clean and very comfotable. They have all the creature comforts from free wifi, micro and refrigerator in room, and coffee/tea with elec. Coffee maker. The breakfast the hotel offers was wonderful with a chose of chef prepared breakfast. The reason I chose this hotel was because they were pet friendly and I was traveling with my brother and his little dog. We both travel alot and Best Western has been one of our standbys. I highly recommend this hotel.

    4
    « Business trip »

    This Hotel in Sutherlin is my favorite Best Western in the State of Oregon!!!!! They always do a great job for us when we travel. Can't say that about all Best Westerns, as the night before I was in Grants Pass and I would not rate it as a place I'd stay at again. They didn't have the Microwave or fridge that is fairly normal at most hotels and since I travel with items that need a fridge. I've come to count on Best Western to have this basic amenities, but they were not present in Grants Pass.

    5
    « Full of (pleasant) surprises »

    Was at this hotel for two days for a conference. Delighted to find free charging stations for electric cars. Not just a typical cookie at check-in, but choices from the bakery. One of the best included breakfasts at roadside motels, with choices of omelets.

    5
    « Great value for what you pay. »

    Cook to order eggs and pancakes plus the usual continental breakfast. Room are decent and very clean. Staff is friendly and very helpful. My daughter loved the free cookie. I would highly recommend this place to any traveler.

  • 5
    « gotta stay here »

    A perfect place to stop. There's a Couple of gas stations,Chevron has a large market Macdonalds, coffee drive in kiosk and a great BW Plus . Its very close but not too close to I5. . Receptionist very pleasant , well informed. Unique building, highly maintained good clean room , great beds, nice pool house/hot tub. Lots of choice of wione, beer, soda at reception. Excellent cookies. It was a cold night , the a/c heat warmed the room quickly. Superb breakkie, delightful accommodating chef. Lots of food if you are a vegetarian. We have driven by this facility many times, staying in Medford or in Eugene. Not anymore, we,ll be here. The cost was terrific too.

    5
    « Excellent stay, highly recommend »

    Came here after reading the reviews and how true they were. The receptionist was really pleasant, the room spotless and quiet. We visted a local family wine tasting, brought a bottle back with us, brought some nibbles from the shop next door and we were set for the evening and a wonderful nights sleep. Next morning the gym was ok, a little small and then had a glorious swim in the heated pool. Rewarded by a superb breakfast cooked by a happy chef. I don't know if this Best Western Plus is an exception to the rule but from this experience I would use them again. A suggestion we will make is to open the pool a little earlier as it was rushed trying to get into breakfast before it closed.

    5
    « Best of the Best Westerns »

    This faciility excels in beauty, feeling of security, comfort, and the best breakfast by far of any of the Best Westerns that we have stayed in. They have a professional chef that prepares your omelets to order, plus pancakes, eggs, meats. etc . also a large selection of other entrees are available. The staff from check-in to check-out are quality individuals obviously well schooled in customer service.

    4
    « Cook to order hot breakfast »

    There is a Chef in the breakfast area will cook the eggs for you which ever way you want, I ordered an egg-white only omelette with my choice of fillings and it is very good, a break from traditional BW breakfast, there's made to order pancakes as well.

    5
    « A WONDERFUL Gem of a hotel!!! »

    Right from the beginning of our stay at this wonderful hotel, we were greeted with a smile at the desk and an extremely cheery and friendly, helpful demeanor. Then we entered the hotel room and loved all the small and caring attention to every detail, very clean room , and wonderful comfortable bed. The shower had lots of hot water and a nice shower head with plenty of pressure. That and a really comfortable bed are real important to me! Then in the morning we went to the breakfast room and placed our orders for made to order omelettes , and the chef did a fantastic job of making a really tasty breakfast and the coffee was excellent! All in all, one of the best values and one of top great hotel experiences. Great job Best Western!!! We'll be back!

    5
    « Great Lodge »

    This is the third time I've stayed here and it always is a pleasure, everyone is so nice and always willing to help you with a smile. I would recommend this hotel lodge with no reservations. The property he cooked to order breakfast each morning is one of my favorite things. Staff walk the property every hour to assure security on site. Outstanding place to stay and I will return.

    5
    « Dog-friendly gem »

    I love this comfortable and peaceful place. Nicely maintained inside and out. Pet area is in great shape. The breakfast omelets I've had here were perfectly done. Very accommodating and friendly staff.

    5
    « Attentive to my needs »

    I requested a pet-free, smoke-free, odor-free room and they delivered. The housekeeping staff kept the door open to the room to make sure it was as well-aired as possible before our arrival. I walked in and felt immediately at home, with no odors! The room was clean, provided all necessary amenities (and more), and the bed provided a very relaxing night's sleep. Staff recommended a local Mexican restaurant for dinner and it, too, was excellent. My husband enjoyed the indoor pool (where chlorine odors cannot be avoided, so I abstained), and we were well-fed in the morning by the chef who prepared our hot breakfast to order in the cafe. He was hustling to keep up with demand and it was entertaining to watch as he cranked out pancakes, eggs to order, or omelets with varied fillings. The Hartford Lodge has elevated itself above other Best Westerns. Keep up the good work! There were just a few irritations: the toilet in our room wasn't very stable and would rock on its footing (but did not leak); we were near the ice machine and thoughtless guests would use it at odd hours; the breakfast patrons who smoked their marijuana joint before entering had the odor lingering on their clothes and it required me to leave breakfast early. Only one of these irritants is the responsibility of hotel staff and it wasn't a big issue, but one they might wish to address.

    4
    « Large room, small town Oregon. »

    Passing through on I-5 while on vacation. There was a college football game in Eugene that night, which is why we stayed farther south. We stayed in a King room which was much larger than most, including a roomier bathroom. Extra mirror and counter outside bathroom, which worked for make-up. Lighting was better than most. All was very clean and nice. Breakfast included: Option of the standard fare of cereal, waffle, etc., OR you could wait for cooked-to order choice of eggs or pancakes or omelet, all with bacon or sausage. Food was good enough, but staffing can't handle a crowd. One cook and one helper. Dishwasher person had trouble keeping up with glasses and coffee cups. Overall, a nice addition, but not if you are in a hurry. We were there mid-Sept., so maybe they staff more during the summer. Elevator is near the office, which is at one end of an L-shaped building. If walking is difficult, ask for near the office. Indoor pool was across the parking lot. Overall, I would stay here again without question. The room was very nice.

    5
    « Friendly Staff, Clean Rooms »

    This is a very pleasant hotel in which to spend a night. The room was very clean; I did not see a speck of dust. They serve an buffet style breakfast plus they custom cook omelets, other egg preparations, and pancakes for you. It was nice to see oatmeal--not the instant kind available. I really liked the vanity with the magnifying mirror. With my old eyes, it is hard to see in the standard hotel mirror to but in my eye drops. While I did not need them, the cotton balls and swabs were also a nice touch.They offer cookies baked on site which is a nice touch. My husband, and I think most people would, really liked the bed. It was very comfortable, even for me. Unfortunately for me and others who sleep hot, it was very warm. The combination of the hot mattress and the heavy duvet was too much for me. It would be nice if the hotel provide a separate top sheet and thin blanket for people like me who sleep hot. There is air conditioning but it does not cool below 60 degrees and if you set it to 60 degrees, trying to cool the room, it keeps turning off and on. I realize there are just a few of us who have this problem with beds. For the most part the room was quiet however in the early morning hours we were wakened by truck noise. We were in one of the rooms closest to the McDonalds and I think they were parking and backing up there. A room farther away would probably be quieter. Now to the shower head: I know the trend is to mount shower heads high and I can understand this is useful for tall people but the style of the shower head was such that it was much higher than normal. Even my husband, who is not short could barely reach it while there was not a chance of me reaching it without standing on a chair. To accommodate both short and tall people, a different style of shower head would be better: one mounted on a bar which allows it to be moved up and down or on a flexible neck. In spite of these problems, I am giving this an excellent rating since these problems noted are only problems for a few of us.

  • 5
    « Oasis on the Western Coast »

    Looking for a nice place to relax and be spoiled? This is it. The cafe gave cookies - excellent chunky home-made cookies. And then the cafe offered made to order eggs/omelets each day. The chef was fantastic. This was in addition to the usual cereal, yogurt, coffee at most hotels. The laundry facility was clean and convenient to use. WHAT A FIND.

    5
    « Best Surprise of our TRIP! »

    I usually check Trip Advisor reviews prior to staying at any establishment, but we were getting tired after driving for 12 hours and couldn't make it back to Portland. We took a chance and pulled off on the Sutherlin Exit. The staff here are wonderful. The front desk receptionist was so attentive, I am sorry I didn't write down her name (Eve of September 30th). Our stay was perfect. Bed was very comfortable and room was quiet. Housekeeping staff went to a lot of work to add personal touches, and they did not go unnoticed, room was very clean. Thank You for your hard work! The breakfast went far and above the usual continental breakfast, and had a chef that prepared fresh omelets, he was very friendly. Would definitely stay here again and hope to return in December to see the 2nd largest display of Christmas Lights in Oregon. BW Hartford Lodge, you do it right!!! Thanks for a wonderful stay. The cookies at check in are a nice treat too!

    3
    « Staff Nice, Motel Needs Some Maintenance »

    The staff was very efficient and friendly when making a reservation and upon check-in. The lobby sign was broken and the front of the building could use some paint/stain but not too bad. Our room had 2 queen beds and had not been vacuumed under in quite a long time. There was WAY too much furniture in the room and the maids need to discover what a Swiffer is. The bathroom was clean so that was good. The breakfast the next morning was good but they did not seem to handle the morning rush too well. Overall we had a quiet night but they need to take more care in cleaning and maintaining the rooms. Was a little too expensive for what it was. Rating would have been lower, but was saved by how well we were treated by the staff upon check-in and at breakfast. Must haves when we stay at a Motel: Friendly staff and clean room.

    5
    « Best »

    All around excellent experience, and very reasonably priced. We got cookies at check in; it was quiet, bed was comfortable, and we got a great custom omelet with breakfast in the morning. When travelling through central Oregon, going to Sutherlin BW is definitely worth it. Large parking lot too, off the main street.

    5
    « Enjoyable stay »

    We had a nice quiet stay. The beds are great and the rooms are clean and neat. I used the laundry and found it to be clean, neat, and well lit. I really appreciated the tall folding table in the room.

 

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·Da: Interstate 5 direzione nord. Prendi l'uscita 136. Svolta a DESTRA su Central Avenue. Svolta a SINISTRA su Myrtle Street. Il BEST WESTERN PLUS Hartford Lodge si trova sulla destra. Da: Interstate 5 direzione sud. Prendi l'uscita 136 (OR-138/Park Hill Lane). Svolta a SINISTRA su Central, quindi a SINISTRA su Myrtle Street. Il BEST WESTERN PLUS Hartford Lodge si trova sulla destra.

 

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