BEST WESTERN Plus Heritage Inn,  Stockton

3.5/5  - basé sur 531 notations.
111 E March Ln, 95207-5854, Stockton, United States - visualizzare mappa
+1 209 474 3301 +1 209 474 7612

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i vantaggi dell'hotel

  • Ricevimento 24 ore su 24
    Ricevimento 24 ore su 24
  • Parcheggio gratuito
    Parcheggio gratuito
  • Parcheggio esterno
    Parcheggio esterno
  • Piscina all'aperto
    Piscina all'aperto
  • Video Noleggio
    Video Noleggio
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Soggiorna in questo fantastico hotel di Stockton, vicino alla University of Pacific, che propone colazione all'americana completa a buffet gratuita e servizi per meeting. Il BEST WESTERN PLUS Heritage Inn, in cui sono ammessi gli animali domestici, è un hotel che offre ai propri ospiti un servizio clienti cordiale e una posizione favorevole a una tariffa conveniente. Soggiornando in questo hotel di Stockton, gli ospiti saranno vicini al centro artistico Delta, alla Stockton Arena, alla University of Pacific, all'Humphrey's College e al museo Haggin. Coloro che viaggiano per affari saranno a pochi minuti dalla Zieter Eye e dalla compagnia ferroviaria Burlington Northern Santa Fe Railroad. Gli eventi principali comprendono tornei sportivi tra università, l'Asparagus Festival e tornei di bowling locali. Questo hotel di Stockton, California dispone di camere e suite arredate con cura, tutte dotate di microonde, frigorifero, accesso a Internet wireless ad alta velocità e televisione via cavo/satellite. Questa struttura della California del nord dispone anche di piscina all'aperto, idromassaggio, centro fitness, business center e servizi meeting. Gli animali domestici sono ammessi con limitazioni. Se cerchi un soggiorno rilassante e divertente a Stockton, prenota al BEST WESTERN PLUS Heritage Inn! Ti auguriamo un soggiorno gradevole!

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Eccellente
 
159
Molto buono
 
174
Medio
 
92
Mediocre
 
54
Orribile
 
52
Affari Affari 142
Business Business 139
Da solo Da solo 43
Di coppia Di coppia 79
In coppia In coppia 104
In famiglia In famiglia 192
Viaggio con amici Viaggio con amici 34
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BEST WESTERN Plus Heritage Inn,Stockton
  • 5
    « Out of town worker »

    I have stayed at many hotels in the last few years considering I work out of town quite a bit. This is one of the best that I have in a very long time. They have a complimentary drink in the bar at the end of a long workday and a good breakfast in the morning to get the day started.

    4
    « Truck driver »

    Better parking for a semi truckeasier access in and outmaybe even a parking space just for semi trucks make it easier to get in and out so you don't damage property or other vehicles lot straight lower stressful getting in and out

    2
    « Poor admin »

    Price quoted different from check out number and claims that manager was available to resolve. The manager quoted a rate that he changed after without my knowledge when I quote a job I must stick by that price quoted!!!!!

    2
    « Beware Building B »

    We checked in & were given swipe cards & a room in Building B at the back. The cards would not unlock the door at the end of this building. We found a gate by the pool & tried another door unsuccessfully, but luckily someone was exiting so we got in. The hallway was without decor & badly in need of a facelift. The room, itself, was OK but we didn't feel like we were in a Best Western plus motel or even in a regular Best Western. It felt more like we were in a rundown establishment.

    5
    « A liitle off the highway »

    We booked a room at the Heritage Inn while traveling south on I-5 in central California. The March Lane exit is easy off and on, but the hotel is actually about a mile off the freeway. It is located near shopping malls that feature all major stores. The facilities are nice with an upscale look. The free breakfast is top quality and offers a nice brunch like quality to the food. This was probably the highest quality breakfast I have found at a BW facility. The staff was courteous and caring.

    4
    « Improved breakfast fare »

    A standard BW hotel in most ways, they now offered specialty teas and real sausages for breakfast (not mystery meat). The dining area looks pleasant and spacious. Staff are courteous and friendly and the desk clerk offered us free glasses of wine. The facility is a bit tired and the spa had a muddy green color. Otherwise the room was clean and quiet and near our car for easy unloading. We will stay again.

    5
    « Hot food is where the heart is »

    Biscuits and gravy, scrambled eggs, sausage links, clean and cozy room make for a great stay. This is the second time we've been here for my daughter's gymnastics competition. Customer service is great at the front desk and so is it with the wait staff at the dining are. A third stay is definitely a possibility!

    3
    « Standard Best Western - no surprises »

    We were in the A building, nice room with two queen beds. Had a refrigerator and nice shower. Parking was not an issue, also included free breakfast. the front desk was very nice and moved us through quickly both on entrance and exit.

    3
    « Service was really good »

    Service was really good (The Best). But I had problems with, Wireless Internet. I could connect. I suspect router problems. I had to go over to the main building to connect. Once I had that, I had it the rest of my stay. But I did not shut down and have to reconnect. One light switch did not seem to work. The plug in the tub was broke. The bar to pull close the curtain broke when I tried to use it. The remote for the TV worked, but not very well. Breakfast Was Awesome!!!! The Staff were also Awesome!!!! Parking was OK, There are times you had to share with a supermarket.

    4
    « Two night stay »

    Location for my purpose was best in Stockton. Liked my room. Breakfast was very good but large tour bus group jammed things up at 6am Sunday morning when we were in a hurry for an early morning event.

  • 5
    « Great Hotel »

    I would recommend this hotel to anyone who is in the Stockton-Tracy Ca area. The employee's are friendly and go above and beyond the call of duty. I will be coming back to this hotel. I like the idea that everything there was clean and each room had a patio or balcony surrounding the pool.

    1
    « Terrible Hotel Don't Waste YOUR Money »

    Though it was quiet. That is all I can say was nice about this hotel. I would give ZERO stars if I could so ZERO. Blood on the toilet seat, dirty sheets. They actually had black all over the sheets. I did not sleep in the sheets because of this but on top of the bed covers. Splatters on the drapes and and lampshade. Stains on the floor from food or who knows what. The front desk and room service do not answer calls from the rooms. When I checked out. The girl said she would have the manager call me. The manager has not called as yet. When I called they did NOT answer the phone it just rang and rang. I called and complained to best western I got a thirty dollar gift card. In my opinion I should be refunded completely. Because of this I will NOT use Best Western again gift card or not.

    4
    « Hotel Very Good, Area Sketchy »

    The hotel was nice, staff friendly and helpful, complimentary beverages and breakfast were great, but the area was very sketchy. Homeless people wandering around, trash in parking lot, loud cars cruising through the parking lot. I worried my car would get broken into. So we would probably stay at another location in the future.

    5
    « Gem in Stockton »

    Despite the City's overall rough appearance I felt safe and secure staying at this hotel. We found the hotel staff to be super friendly and helpful. Our room was updated and clean. The breakfast offered was restaurant quality and unmatched to any complimentary breakfast I have encountered.

    4
    « Quick Overnighter »

    My wife and I stayed here Sept. 9th. The lobby seemed recently redecorated and were greeted by friendly employees wanting to help us. The check in was quick and off the room we went. The hallway to our room seemed worn and need of updating compared to the lobby, Are room was better, it was clean and what you would expect a hotel room to look like. They had a Microwave and Refer. in the room. We had no issue that night except there was no Ice Machine on the 3rd floor. I needed to go to the car after it was dark and found the had Security roaming the area, which was nice. They offered Hot Breakfast in the lobby in the morning but we did have it. Our overall experience was good, .

    5
    « nice stay for a day »

    Nice clean location, good breakfast, attentive staff. We got into a room and I guess their elevator was pretty loud and kept us from falling asleep, called front desk, 10 min later we were in the new room on the 3rd floor, the attendant walked us into the new room, nice.

    3
    « Clean, but getting old »

    My husband and I stayed here overnight on 14 September 2016. We found a big, clean room with plenty of toiletries. Breakfast was good, including bacon and sausage and eggs, plus the standard carb entries. The staff was courteous and helpful when we needed information. But the hotel furnishings looked tired and worn, in definite need of updating. The carpet in our room failed the "clean sock" test. In the hall near the elevator, a repair in the carpet was clearly visible through the threadbare flooring. Although we were satisfied with our stay, we were disappointed in the hotel over all. As a result, I rated this hotel as a three-star instead of four.

    3
    « King suite does not Accomidate 4 people( only 2) »

    The King suite states it accommodates 4 people, but it does not. We thought it would have a hide-a-bed or something? NOPE!! So be careful booking a King suite if you have 4 people. My kids had to sleep on the floor, they did not have any roll a ways available either. It did have a great breakfast though :) John

    3
    « Nice, clean, well managed »

    I would say this is a 3.5 star property. The rooms are clean and comfortable, the staff very friendly, the included breakfast very good and the price is right. I needed a dog friendly hotel for a short hunting trip and this hotel exceeded my expectations.

    2
    « Pests in Room »

    First, let me just say that every member of staff I interacted with was extremely friendly and, upon check out, apologetic. The poor rating is in no way a reflection of my experience with the staff. However, excellent guest interaction can't make up for the pests that were found in our room on the third morning of what was going to be a six night stay. We killed four small bugs and one large cockroach, and also found a dead one in the mini fridge next to my daughters milk. As a former hotel manager, I know what proper pest control is and how important it is to stay on top of it. Lots of guests travel from all over, and little critters can hitchhike on luggage, which is why every room needs serviced on a regular basis and every report of pests needs to be addressed ASAP. It doesn't sound like that's being done. The hotel needs a renovation, true. But, the real problem is the pest control. Guests can mostly overlook outdated decor, especially when service is top rate. Pest control cannot and should not ever be overlooked.

  • 4
    « CLEAN HOTEL/FRIENDLY STAFF »

    Our room was nice and clean..The hall ways could stand to be repainted and cleaned up but the rooms were nice and clean. Breakfast was very nice and lots of choices!. Nice swimming pool and jacuzzi . Also enjoyed the in house bar with complementary first drink. Overall a nice hotel at a good price. Located near a rough looking area but did not bother us at all. Again, the staff was very helpful and friendly!!

    4
    « Nice Hotel , Clean and all around great! »

    Check in was a breeze, room was better than expected. breakfast was a nice surprise, one of the better breakfast and dinning area than others Best Western I been too. I felt as I got my money worth overall, would I stay at this hotel again? YES!

    2
    « Not a Plus but a Minus »

    did not feel special as Diamond member. daughter given room facing street - extremely noisy late at night. shower pressure too low and water not hot enough. bathroom ventilation did not work. TV has not HD. guest_folio not emailed automatically - had to call hotel.

    4
    « Stockton Trip »

    This is a nice hotel with courteous staff. But there were a lot of homeless in the area and they were walking through the parking lot all night leaving us concerned with our belongings in our vehicle.

    1
    « BED BUGS »

    There were bed bugs found in our room, the front desk staff was completely unconcerned about them. We were simply told "Yeah, we have been spraying for them." When we called to get more towels (before bugs were found) they were delivered wet and smelling of chlorine.

    5
    « GREAT Staff and nice accommodations »

    Had a conference in Lodi and booked this hotel at the last minute. My conference was to start at 12:00 noon and normal check-in time is in the afternoon at 3:00pm. I asked the gentleman at the front desk if he could get me in early so I could change and get to my conference by noon (it was 10:30 and I had driven 5 hours from Los Angeles at that point!!) He assured me he'd have a room for me and it was, indeed, ready for me when I showed up around 11:00. The room was about what you'd expect from a Best Western, comfortable bed, clean bathroom and a reasonably-sized room for the price. Slept well, had breakfast the next morning, and was on my way home. Breakfast foods were more than adequate and the wait staff for the buffet were pleasant and helpful. Great place! Well-managed staff with an eye on taking care of customers' needs. Highly recommend.

    4
    « Friendly Staff »

    For the daily rate offered, I felt you get quite a bit, The breakfast was very nice with many choices, the free cocktail daily for everyone in your party (21 & older) was an added plus. Good location for visiting your student at University of the Pacific. Rooms were clean with microwave, frig and coffee maker. The only con was the hallway corridors could use some TLC.

    4
    « Best Stockton Value »

    Well kept property that has an interior ambiance of Old California. Excellent staff. Good hot breakfast (biscuit gravy could be better). Complimentary bar beverage at night,Perfect Wi-Fi! (important if you're on business). Time to change mattresses. Back issues are personal and mattresses where you don't hear the springs are important. Otherwise, a very good value for the price point!

    5
    « Home »

    I know when I book a room at BW that I will have a comfortable, restful stay. Stockton was no exception. The facility was very good quality in appearance and personnel. When I travel, BW is my 'home'. I have stayed at other chains, but BW seems to be consistent in their product.

    1
    « Poor Hotel Policy »

    My husband and I booked a poolside balcony room for one night. We were looking forward to sitting out on the balcony after our long trip. When we pulled up in front of the hotel around 7 PM we noticed some questionable looking apartments across the street and the hotel was sitting next to a Food 4 Less Market. The outside of the hotel and the lobby looked nice and clean though. However, as we pulled up to check in we heard unbelievably loud music coming from what appeared to be the pool area. It sounded like someone had brought in a professional DJ who had cranked up the volume to the max on his music apparatus. We were absolutely stunned standing there listening when a woman with two children walked into the gate and asked us if we knew what was going on with the loud music. We immediately went inside the lobby where the blasting music could be easily heard as well and asked the hotel clerk what was going on. She said they were trying to take care of it and that they had asked these hotel guests to turn it down a few times. My husband and I said we could not stay at this hotel with this noise and we were told we could get a room in another building. I asked if it had a balcony and a pool and was told it did not. I explained that the reason we came to this hotel was because of the balcony and pool and we couldn't believe the hotel was allowing this loud music. The clerk then said that people have the right to celebrate their birthday. I said that I don't believe so when other people are paying good money to have a peaceful stay. The other clerk also mentioned something about a birthday celebration, that these guests have a right to celebrate and that it will probably go on until 10 or 11 PM. We immediately said we wanted to cancel and the hotel clerks said it was not problem. However, now we had to find another place on a Friday evening. One of the clerks mentioned the Marriott Courtyard so we called and booked the last pool view balcony room. We had to pay $25 more but it was so worth it! The Marriott is located in the best neighborhood and the rooms were beautiful. Plus, the pool area was quiet. Our balcony also did not face an inner courtyard of other balconies around a pool as the Best Western appeared to be based on the pictures. I can only imagine that several other guests must have changed rooms or checked out of the hotel that night. When we left the hotel the music had dropped down a few volumes but was still very loud. My advice: break open your piggy banks and go to the Marriott Courtyard down the street. You won't regret it.

  • 5
    « Great stay »

    Everything about my stay was pleasant and the hotel is nice for Stockton! Fast Internet, friendly staff and clean rooms. Will definitely stay here again doing business in Stockton. I would recommend this hotel.

    1
    « filthy hotel »

    Stinky smell in halls,the carpet has not beeen vacumed in days.The lighting throughout is dim.The hotel is in a getto area and people loiter around cars at night. The place has not been updated in years.PRETTY UGLY PLACE

    4
    « nice place »

    Had a great experience. The only issue was they didn't have the credit card/house acct info from my boss who paid for the room. They charges my cc until my boss had to call again & verify the info. Other than that a great hotel for the price & a really nice free breakfast. Staff was very nice & professional.

    3
    « Good value »

    Service and check-in/out were handled quickly. Rooms were clean and decor and beds pleasant. Near a lot of good restaurants. Breakfast was included in the room rate. The breakfast area was clean, nicely decorated. Breakfast selection was great.

    5
    « Great stay, helpful staff »

    Excellent service, not high end but affordable and a great bang for you buck. Perfect location, convenient and very close to our ultimate destination while in Stockton. Parking was close, seemed safe, staff was very cordial and desired to make our stay comfortable.

    4
    « Great hotel »

    My family and I stayed here on a road trip down to Anaheim. Very friendly staff, nice clean rooms and very affordable! 107/night which included a huge free breakfast for everyone the following morning before hitting the road. Nice looking pool too, although we didn't do any swimming. I would def stay here again.

    5
    « Always my #1 choice »

    If you are looking for a great value, Over the top on all levels including: Customer service, breakfast, clean and beautiful rooms, Great lounge area, beautiful & clean pool then stay here. They go above and beyond and are as loyal to their guests as their guests are to them! Thank you!

    5
    « greatest ever »

    great staff ask for Thomas he's the best all staff is warmest and very cheerful when checking in to checking out cleaning staff was awesome they clean the room so well all staff is professional and is happy to assets you with what you need especially Thomas with his great attitude. Also being that its in Stockton the hotel I was not expecting all to great service but in the city the hotel is a diamond in the ruff great hotel and great staff...

    4
    « Great Service »

    Almost everything was perfect, no complaints. Staff is extremely professional and helpful/ friendly. Breakfast had a lot of choices of beverages, cereals, waffles, eggs, sausage and ham. a free beer or wine every night in the lounge from 5-9. room was comfortable. Good value. Will stay here again.

    3
    « You get what you pay for »

    We stayed here with a couple other families for a family wedding. The hotel has a nice appearance, nice pool. The hotel is divided in 3 sections. Our section (A) was the closest to both the pool and lobby. Complementary breakfast was included, which was nice. Nothing fancy just your regular potatoes, eggs, sausage, cereals, yogurts etc. Beats McDonalds. Rooms- right as we got to building A the smell was horrible. The smell on the elevator, clearly smelled like drugs. Our rooms had a damp, urine smell along with a horrific smoke smell. On one occasion, we came across a couple leaving the elevator with tons of bags and a dog on top of those bags!!! And they left the elevator smelling like weed. Pack some Lysol and spray it continually.

  • 3
    « Not what it should have been »

    Having been on the go since 6am we finally got to the hotel around 9pm. Looking forward to a shower and good nights rest. Check in was good and we received the room we booked. However, the bath had no towels and it appeared the the shower had been recently used. The remainder of the room was not cleaned as one would expect from a Best Western. Contacted the front desk and told to go to the lobby to obtain another room. After waiting in line, for others to check in, I received another room. Thankfully it was in the same building, but two beds rather that the original one king. Neither key would open the door, so back to the lobby to get another key. After fumbling around a couple of minutes, was able to get the replacement key to work. The air conditioner vent was broken, which kept the carpet quite comfortable, but the room not. SoI had to prop the vent up so the rest of the room would cool. The shower was lukewarm at best, with limited pressure. TV reception was quite poor for cable. The carpet entering the building hallway was very ,very dirty over a relatively small area, which should have been taken care of. The breakfast was vey good. Good assortment and nice seating accommodations.The staff in the breakfast room were excellent and the coffee quite good. Overall would have expected a bit more from a "Plus" hotel.

    4
    « Only because of the staff here! »

    Check in went well but unfortunately we had key problems for a few hours the first evening as did other guests. I think they had a problem with the machine. The staff was very apologetic and responded quickly to the issues. I was happy I was on the 3rd floor of building B no view but the first floor had a bad smell for several days. The buffet breakfast was very good and the staff excellent at replenishing and even taking care of your plates after finishing. The hotel offers a free drink at the bar for guests and the bartender Nick was outstanding. The hotel is in a fairly safe area of Stockton. The pool is nice and they have coin laundry. The rooms look a bit worn and the 4 star I give is mainly for the staff. Always trying to help and very pro active at getting a carpet cleaner for the 1st floor hall after I heard the smell was due to a guest getting sick down there. This is probably one of the best all around hotel staffs I have seen.

    4
    « Enjoyed our stay in Stockton »

    We really enjoyed the Best Western Heritage, Stockton and the free glass of wine at the bar was a surprise welcome bonus. The breakfast room was very nice and welcoming with actual Bananas for the cereal. The location was quite close to the Miracle Mile on Pacific Ave. which we had mainly come to see plus the Haggins Museum which was just outstanding. This is a must see even if it takes a separate trip. Who would believe Stockton has so much to see. We were very pleased.

    5
    « Good value, nice people, pleasant stay »

    If you're on a budget but you want a nice property with great amenities, the Best Western Plus Stockton should be your choice. Very comfortable beds, nice room, and reliable wifi internet. The buildings have workout rooms and the property has a nice pool. Add to that a great breakfast spread and you've got all you need for a relaxing stay.

    5
    « Really Great »

    The staff was friendly, the food was good at breakfast time, the pool and hot tub were refreshing, and the beds were very comfortable. It is close to shopping and services, which was really convenient. I would stay here again!

    3
    « Room Key issues »

    Well I had a huge issue with the key to my door. It was working every so often. Then Saturday morning it was even worse. I had housekeeper come and try and open it. It would open about every 5 times you put the key in. Then I had a manger come up same issue. They told me that they would have maintenance come up and fix it. We left for the day and came back around 3pm and it still was not fixed. At this point i am extremely frustrated. about an hour later maintenance arrived and could not fix it. He suggested I change rooms. So management approved the room change. I thought I would a least had a staff member help me move my belongings or offer to help me move to the other room but no. I did not get any help. At this point my kids want to go swimming. We walk down to the pool and I look in the spa and it is a brownish/yellowish color to it. I went to the desk to see if they could come check it out. We waited by the pool again nobody came to check it. I feel like I did not get what I paid for. I could not get in my room for half the day Saturday and I could not use the spa, it was gross. I will not suggest this hotel to anyone. Even if we stay in that area..

    3
    « Nice grounds, nice breakfast »

    My family and I stayed at this hotel when we visited my Grandma. I really liked the southwest style design look they were going for. I liked the plants and the exterior grounds. Appeared well kept. However the interior hallways are outdated and ugly. The rooms were average but the bed was comfortable. They also had a really good complimentary breakfast in the mornings, which we enjoyed. The security they had in place was good. You need to have your room card with you to access everything. I think the hotel just needs to work on some updating to the inside, especially in the hallways; maybe spruce it up with new paint, carpet, light fixtures, pictures, etc. Overall it was a pleasant stay!

    5
    « Unexpected Pleasantries »

    I was staying at the LaQuinta near the I-5. Didn't feel safe. Their amenities were limited: basic cold breakfast, pool with no spa, and no exercise facility. Too many people just wondering around. Book the Best Western Heritage thru a an on-line serivce and received a BETTER RATE WITH: pool and spa, exercise facility, a happy hour with snacks, beer and wine included (and great discounts on other beverages). Bartender Nick greeted me, and everyone else with pleasantries. The comp breakfast was full and hot. Well presented dining area. Staff was most friendly and they smiled! Amazing! Check-in staff, Thomas and Blanca, were friendly and helpful and actually read and fulfilled my "special" needs requests. I was pleasantly surprised by the complete package this hotel provided. The extra 5 minutes drive to the east of the I-5 was well worth it. If you HAVE to stay in Stockton, this is a good place to rest and relax at the end of a busy business day.

    3
    « Fourth of July »

    last minute reservation, so we were fortunate to have a room. its not the best but its okay, not sure if i would stay at that location again. Best western is a hit and miss, thr are some that are good not great but okay that I would consider going back too. close to the Stockton Mall, shares parking lot with a low end grocery store. Breakfast was free, and they do offer a first drink complementary during the evening. room is average plenty of lighting, small fridge, good AC, bathroom was clean, no smell in the room. did not have any problems with the bed to me it was comfortable.

    2
    « Staff Needs Some Home Training »

    I stayed a week and here are the facts: If I came back it would be because of the location and how convenient it was for me while visiting family. I also enjoyed complimentary hot breakfast every morning of my stay. The complimentary WiFi was terrible. Definitely needs to be improved. I didn't like the evening front desk clerk. She is very lazy and knows very little about the hotel, it's amenities, and the general area. We liked having access to a pool and a hot tub. But nobody cleaned either my entire stay. The hot tub was absolutely filthy. When Asked If It would be cleaned, the front desk clerk said she didn't think so. There are never towels available at the pool. And several times room service would forget to complete requests to our room. I've seen better for what we paid. I'm not impressed at all.

  • 5
    « Nice place to stop in Stockton »

    It's a bit off I5 and there are no nearby restaurants, but this hotel is very clean and quiet. Breakfast begins early, which is nice. Beds are extremely comfortable, and the windows are able to be opened, so we could have a nice breeze.

    5
    « Great Hotel - Friendly Customer Service »

    We stayed in two adjoining rooms for 4 nights. First off, we added the 2nd room only a couple days in advance and the front desk was AMAZING about accommodating us and making sure the rooms were adjoining. When we arrived, we had been on the road for 14 hours. The front desk was amazing. They made small talk and when they learned we had been on the road for awhile, they hurried the process along. Even told me that if I hurried, I'd still get the complimentary drink at their bar (wine or beer) (we arrived 5 minutes before the bar closed). Rooms were clean and fresh. The key cards are a little tricky, but once you know how to work them, they work easily. Everyone got on the Wi-Fi easily and it worked well. Breakfast was always terrific and their breakfast room was great! Pool was clean and cool. I can see what people are saying about the parking, but we never had an issue finding parking. A grocery store is right across the parking lot, and the grocery store doesn't seem to like to collect their carts. That's not the hotel's fault though. Terrific experience, we'd definitely book again and all of the hotel staff were friendly all of the time.

    2
    « Could have been better »

    We stayed for 3 nights for my son's orientation. Our room was not cleaned one day so we came back to a messy room and no clean towels. Our room keys demagnatized so getting into our room at night was a hassle. Parking is not very good, especially if you come back later at night. Front desk staff during the night was not very professional. During checkout, the lady at the front desk did refund one nights stay for the messy room and gave us more rewards points. It was appreciated...but a little too late. Will not stay again.

    4
    « One night stay! »

    The room was clean, bed was comfy, and the complementary breakfast was great. Sarah, in the breakfast area went above and beyond making my family's day! The hotel was close to shopping and the local Costco. We like having the fridge in room to store our snacks. Was perfect for a night's stay.

    5
    « Great Hotel »

    Nice rooms, comfy bed. Microwave and refer in room. Ice machine close by on same floor. Fantastic breakfast. The scrambled eggs with ham, onion & green pepper was delish. Real sausage links, Yum. Just be careful with the parking. Where the hotel lot ends and the grocery store begins is not real clear, Overall, 5 stars.

    5
    « Sports weekend stay »

    Hotel is located in a not so great area of town. We had a couple cars broken into during our stay. The staff was fabulous and they got us everything we needed. They just need 24 hour security to secure their parking lot.

    4
    « Clean and friendly »

    We had an enjoyable stay at the Heritage Inn. The room was pretty standard, but it was clean and the beds comfortable. The room did need to have the carpets and drapes replaced; there were significant holes in both. Another bummer was we were unable to get the wifi to work. Not a huge deal for us, but if this were a business stay, it would have been a deal breaker. The staff was very friendly and helpful during our stay, with plenty of tips for weary travelers. The included breakfast was of good quality, with plenty of hot and cold choices to suit our tastes. I'd stay here again.

    4
    « Friendly Helpful Staff »

    This is not the best location but it's off the freeway and was a few blocks from where we had to be early the next morning. The check in clerk was so polite, kind and really made this a good experience. The breakfast lady was also so helpful filling our ice chest and just being polite. Courtesy staff is hard to fine.

    4
    « Good hotel for Stockton »

    Stockton is going through many issues and this hotel is in one of the safer places to stay and offers good amenities for your stay. A $5-10 Uber or Lyft ride gets you to all the locations worth visiting in Stockton. It is only a 20 minute drive to Lodi and the SIP shuttle which takes you through a great wine country experience.

    4
    « Best Western in Stockton »

    Very clean and quiet room, included complimentary drink in the lounge and a full buffet style breakfast. A large complex with a pool. The gym equipment was not working properly; however all the staff were very helpful and very friendly.

  • 4
    « Better than expected »

    We were pleasantly surprised by this hotel. The front desk was exceptionally pleasant. The room was clean and comfortable. The shining point was the breakfast the next morning - waffles, biscuits and gravy, yogurt, juices... it was good and filling and definitely added value to the stay. While we generally stay at the Marriott or Hilton family of hotels, we would give this BW another go.

    4
    « Comfortable room and excellent service, but a very confusing layout. »

    My review is mixed---the room was large, clean and comfortable but it took us 45 minutes to find the office since there were several buildings and very confusing parking areas, get registered, find a place to park our car near our room, returning a key which didn't work, etc. The young lady at the desk, Samatha, and Security Guard James were very helpful and went out of their way to get us settled. James even told us he would keep an eye on our car duing the night since parking looked a bit dubious. Breakfast was good and we slept well. Nice pool in the center of the complex.

    4
    « A Comfortable Stay »

    The staff were helpful and friendly; the breakfast was better than average; the hotel is nicely laid out, with patios and walkways. Also, pet friendly. The hotel is in an area with a lot of eating choices.

    4
    « Good Value »

    Excellent location for everything. Costco fuel station, Kaiser Permanente medical center and University of the Pacific etc in three miles. In 10 minutes or less you can arrive these places. Free breakfast 6:00 a.m.-10:00 a.m. is very good.

    5
    « half way to home »

    on our return from Oregon, stopped in Stockton for the night, half way point. Very pleased with the facility, clean, accessible, quiet, good bar and great breakfast. Staff was excellent, the room was set up well and clean. Southbound to SoCal, it will be our stop in the future.

    5
    « Even better than the typical BW! »

    My visits to Stockton are all related to events at Univ. of the Pacific, so this is convenient, just a mile or two away. But both times I've stayed here, I've been pleasantly surprised by the superbly kind and helpful staff (this time accommodating an elderly relative that we'd forgotten to plan ahead for). Other pluses are that the rooms are spacious and generally quiet (warning: end of the hall rooms get extra closing of the doors going to the downstairs) and the breakfast was great. Anyone who has stayed at BW knows the basics, but this one has GREAT coffee and perfectly ripe, delicious fresh fruit. WIFI was fast, hot water came on quickly, everything you'd expect - with a smile! Stockton has some great restaurants, so worth a day extra to enjoy the college campuses, walk in their parks and relax with good food and locally produced wine or beer.

    4
    « Nice spacious room, clean and quiet, great staff. »

    The Best Western Plus Heritage Inn was a good place to stay for a couple of days when I was in Stockton. I didn't spend much time in the room except to sleep, so it was perfect for my needs. Only drawback was that the WiFi connection didn't work. That kept me offline for a couple of days, but maybe that's a good thing. But if you need Internet to connect, you need to check it first. Excellent and very comfortable breakfast buffet. Almost like being in a restaurant. I don't know if this is a "non-smoking hotel," but I had a non-smoking room.

    5
    « I was impressed »

    There's nothing beautiful about Stockton. I went there because my nephew graduated from the University of the Pacific and while my first inclination was to stay at the Hilton that's in town, my sister was staying here and thus, I followed her. The rooms were clean, the people were friendly but the breakfast was FANTASTIC!! There were waffles, sausage, bagels, eggs, cereal, coffee, 4 or 5 different juices...etc. Totally made my days start on a wonderful note.

    5
    « Best option in Stockton »

    We had to book last minute in Stockton for an event. I was a bit iffy on the different hotels, then came across the Best Western. They are consistent, clean, great breakfast, very friendly at the front. When asked for a restaurant suggestion, recommended a very good restaurant! Great job

    5
    « On the way home again »

    This property offers quiet, clean and comfortable rooms. The staff are very accommodating and seem pleased to welcome you to their hotel. The full breakfast will satisfy anyone's taste from a light meal to a full meal. Restaurants and shopping is not far away. It would be great for either a short or long stay. But do negotiate your rate as their are discounts available

  • 4
    « Where to stay in Stockton »

    The Best Western Plus in Stockton has always offered me an excellent place to stay. Mostly it is the friendliness of staff that makes the difference. I like the central location and the reasonableness of the room prices.

    4
    « nice »

    the unicorn lands on the head of pen only to be confronted by angry angles whose dance has been disrupted. Only the magic swan can flap her wings hard enough to force the unicorn to travel on. The angles return to their eternal dance.

    5
    « Loved our stay here »

    This motel had everything we are looking for: comfort, cleanliness, safety, professional, helpful staff. Many pluses included the complimentary wine or beer offered in the afternoon in a beautiful bar area and the excellent full hot breakfast in a lovely dining room in the morning. Personnel were so welcoming and warm. We will return for a longer stay and explore Stockton more next time. Located near UOP.

    5
    « Great Stop »

    Clean and beautiful Hotel. Best Breakfast of any hotel I have been to. Great Service and food. All eggs were freshly made as were potatoes and sausage. Rooms were beautiful and beds up to date comfy. Location a bit off the beaten path but not too bad. I would definitely stay again

    3
    « Good Location/Bad Location »

    The area near this hotel is a bit sketchy but it is also located near many great restaurants and two large malls. I would rate it as very middle of the road. Good bed but terrible pillows. Average breakfast. Room was clean but hallways carpets were filthy.

    4
    « Good Deal »

    Great breakfast, its a full meal deal. Biscuits, eggs and gravy with lots of other great food.Complementary drinks at happy hour. Staff is great and pool with plenty of patio space. Close to freeway. Large room with a refrigerator.

    4
    « Extremely comfortable »

    We stayed in Stockton CA because we were going to a concert there. It's not the safest city but elected to stay close to the venue. After reading comments about this hotel, I decided to take a chance. My husband and I felt very safe and the hotel was nice and comfortable. The only thing that distracted from the stay was the carpet looked like it needed to be replaced. The room itself was nicely decorated. It's not in the best area, but that would be hard to find in Stockton. We would stay there again. The breakfast was good, eggs, sausage, potatoes, waffles, biscuits and gravy as well as yogurt, cereal, toast etc. Good selection. Nice staff.

    5
    « I'll be back! »

    Great hotel! The property and staff were excellent. Room was clean and comfortable. And the breakfast included with our stay offered a HUGE array of items. When travelling through the central valley of California, put the Best Western Heritage Inn in Stockton on your itinerary, because I know I'll be back!

    4
    « Best , Best Western ever »

    This best Western is located in stockton ca we have never stayed there before , I know now that this is going to become one of our regular stops on our way to Lake Havasu. My only regret is we never stopped there before . The complementary breakfast is no doubt the best I have ever had at any Best Western or maybe anywhere.Well be back

    5
    « Always feels like my home away from home! »

    This amazing front desk staff, Breakfast Staff, HSK staff and anyone else I forgot to mention make this place a great place to be. I will continue to be a loyal guest here. The breakfast is to die for. The rooms are always Clean and updated. The pool and hot tub are a bonus and very conveniently located! Thank you for always taking care of my family and I.

  • 5
    « good people »

    the staff was very helpful for all my needs and treated me like family. anything I needed they took care of. the staff was excellent and friendly beyond expectations thank you. the complimentary breakfast was healthy and not greasy and I loved the fresh fruit and juice. alma, Thomas dez and Katherine were helpful any time I needed anything

    5
    « awesome staff in stockton, ca. »

    Great service, great staff at this best western. Clean, freshly painted. Great houskeeping staff too. Best place to stay in all of stockton, BY FAR! Great job everyone, good food in very comfortable restaurant as well

    4
    « Nice Hotel »

    A Complimentary class of wine each night was a nice bonus. Great location, clean and friendly staff. The buffet was nice and the rooms were quiet. Room having a microwave and refrigerator was great too.

    4
    « Great Hotel and pricing »

    Great Hotel and great prices. Went on business however has the kids with us. Rooms are good size, comfy beds, quality staff, and free breakfast. Lots of free parking. Pool was well maintained. If we plan another trip to this area, we will return to this hotel.

    5
    « Great Hotel »

    This hotel has not disappointed me. I have stayed here about 5 times this last year and EVERY time i am very pleased with the caring staff and excellent service!! Great breakfast also!! So much to choose from!

    3
    « Company Business »

    The room was ok, maid service did good job cleaning. Other aspects of the hotel were questionable. Staff was friendly. Parking was an issue with a Food 4 Less sharing parking lot. The staff was helpful when I needed something. Breakfast was good, not just a continental type breakfast. I enjoy my stays at Best Westerns when I travel.

    4
    « Okay for Stockton »

    We stayed in C building, 2nd floor. Other than the dirty carpet which made our feet black, everything else was okay. Breakfast was more than we expected. Staff friendly & courteous. Some room maids did not speak/understand English which posed a problem. Room size was sufficient and amenities were all working properly. Lots of parking.

    5
    « great value for the stay »

    We stayed here as a priceline purchase and couldn't have been happier. The front desk staff was outstanding, including a great recommendation for a delicious Mexican dinner. The room was clean. Neighborhood seemed safe. Breakfast in the morning was a great start to the day.

    4
    « convenient place to stay »

    very friendly employees so willing to help good beds, serves full breakfast, convenient rooms for pet owners with sliding glass doors to easily exit through taking the pets out. good location close to stores and restaurants and the 5 freeway or the 99 freeway.

    4
    « Always a pleasant experience »

    For a few dollars more, this hotel stands out as twice the experience of your average franchise brand. The rooms are spotless and well appointed, the breakfast is plentiful and varied and the staff go out of their way to provide an efficient and friendly atmosphere.

  • 4
    « Well worth a discounted price »

    I stayed at this hotel on a Priceline deal, and the experience was a good bargain for the discounted price I paid. The layout of the hotel is odd, multiple buildings with lots of fences and gates you need your room key to pass, making it feel a little like a minimum-security prison, but the room was pleasant. Had to report some unsupervised kids playing in the fitness room, which was quite decently equipped but whose door did not reliably latch/lock. Comfortable bed, clean bathroom, nice mini-fridge. Decent if overly salted breakfast buffet. Didn't use the pool or hot tub, but they looked clean and well maintained.

    3
    « Paolo »

    Just a nice place. Not really a long term work place to stay. Would like to have a better rate since I am staying 4 or 5 months 8 day spans. The hot tub was not satisfactory, other then that it was nice. Nothing outstanding or to negative.

    5
    « My home away from home! »

    I am always extremely satisfied by the service and rooms. I love to stay at this Best Western! They have an amazing staff, beautiful property conveniently located next to shopping and and a car rental facility. The breakfast is delicious and more than most Hotels. I would recommend this hotel every time!

    4
    « Updated room, outdated hotel! »

    Our King Suite was HUGE, recently renovated, and well worth the price. Double Jacuzzi tub!! The overall hotel, however, is very dated. Great breakfast, very friendly staff. Walk to great local restaurants.

    4
    « Great place for an overnight in Stockton »

    Have been here a few times before, but this was a last minute "not driving back to SF in this weather at this time of night" decision. The place was filled with cheerleaders and others like me, but I was lucky to get a room. The solo guy at the front desk had his hands full, answering calls for service from rooms, answering phone inquiries and dealing with the front desk people like myself and guests . . . he had patience, and was still able to handle everyone with ease. The room was clean and spacious, with a nice third floor balcony over the pool area. Despite the occupancy, the hall was quiet and even in the morning I was able to sleep in. Always a great visit, although I'm sorry I missed the breakfast! Next time . . . .

    5
    « Very Comfortable Bed »

    My husband and I had to make an emergency trip from Arizona to Oregon. We've been collecting Best Western Reward Points and so used our points to stay here. When we arrived, late into the evening, we were made to feel very welcome. The front desk clerk was extremely friendly. And since we were using points to stay here, she made us feel like royalty and gave us a room in the inside, facing the pool. We had collected points from another hotel chain and had once used them for a free stay. With this other chain, we got a rundown, rather dilapidated room. It was refreshing to feel so welcomed and get such a nice room, even though we were using points to stay there. The room was clean, comfortable and nicely decorated. The bed was very comfortable also. This hotel seemed to specialize in the little "extras" -- for example, with the shampoo and conditioner in the bathroom, they also included shower gel. The breakfast was wonderful and had all those little extras also -- granola and other mix-in's for yogurt, mix-in's for oatmeal, a variety of toppings for the waffles, two different kinds of eggs. The other plus with the breakfast is that it is an area that looks like it used to be a restaurant so there are booths, and a large amount of tables instead of the normal cramped breakfast rooms in some hotels. Breakfast is served from 6 to 10. The only downside is that if you're traveling on either I-5 or 99, it's about halfway between the two. So if you want an easy on and easy off, probably need to find some place else. The hotel also offers 24 hour security in the parking lot.

    2
    « This hotel has the potential to be a good Hotel, but a few things need taken care of first. »

    Let me start off with the positive. The breakfast was wonderful!! This is what saved our stay from being a total bust. This property has card readers leading into the buildings and rooms that don't work properly, so if you stay, be very patient and if it rains, or storms like it did when we were there, you may rethink your stay. Our room phone did not work properly, so make sure you take your cell phone. In addition if you plan to use their WIFI try to arrive early and log in right away. This location only lets a certain amount of people on their WIFI connection at one time, even though the website advertises free WIFI. Next make sure to keep the bathroom door closed when you're taking a hot shower, cause the smoke detector will go off from the steam. If you book late like we had to and the only choice is a smoking room, the plus is the rooms don't stink! The negative is the hallways do! And bad! This is an ok last resort type of hotel, but for the money and previous Best Westerns I've stayed at, I expected more.

    4
    « Clean & reasonably priced »

    Perfect for a quick overnight stay. Was not looking for glamour just a clean & safe place to stay for one night. Pool looks nice but did not get to use because of the weather but will stay here again next cheer season. Breakfast was quick & easy to get in morning as well.

    4
    « Good place to stay when in Stockton »

    Your people make the difference. I could stay any ware in town, I can usually get my rooms a bit cheaper from your competitors, but I do admire the good serves and choose to stay with you a lot of the time when I'm in town.

    1
    « This place is a dump! »

    DO NOT STAY HERE! The whole place needs to be renovated in a big way; the outside of the building is scary looking, the surrounding neighborhood is sketchy, the door to the outside of the building didn't latch correctly and the carpet was nasty. I arrived late at night. While I was standing in the lobby checking in, the security guard had to ask a homeless person to leave the front area. Thankfully, the security guard was super nice and walked me to my room. I paid $150 for the room .. they should have paid me to stay there. Not only did I not feel safe, the place was gross. Highly NOT recommended!

  • 5
    « The best employee from Best Western »

    I love this place when I go to visit my children going to UOP. Ask for Catherine at the front desk and you will get a wonderful and friendly staff to help to throughout your stay. This is a very close and safe location while visiting Stockton. The parking is often numerous during the day but very pack in the evening so plan to be back soon from your trip. This location is next to the mall with plenty of shops and places to eat.

    4
    « BW Stockton »

    Wonderful breakfast, exceeding expectations. Room was very comfortable. Close to malls and restaurants. If walking, though, recommend staying in well lit areas as a lot of homeless people in the area. Ask for room away from exit doors

    5
    « Great Service »

    We stayed here 1 night prior to my grandsons dental surgery.Entire property very clean comfortable room and excellent breakfast.The entire staff is very friendly and professional we felt very welcome.Would definitely stay again.Also very safe and secure

    4
    « Great hotel for group »

    I brought a group of students to this hotel for a trip to stockton. During the stay we felt very safe and the rooms were nice. The free morning breakfast was very good. We will be returning to this hotel on our next trip.

    4
    « Really Good »

    The hotel itself is very clean and the staff are friendly. The room is comfortable and will do for a travelers needs. The hotel isn't to far from some restaurants and shops. The area around the hotel is a little run down, but not terrible. I was impressed by how big the lobby and bar area at the front of the hotel is. If you stay here, try to get a room that is located facing the pool.

    5
    « Passing through Stockton, CA »

    1st time staying at a Best Western Plus and I am impressed. Traveling with 2 children under the age of 4 we arrived a little after 8 pm, our room was located right close to parking. Service very friendly and breakfast was wonderful, not just your boring continental breakfast! Thank you Sara for our assistance with everything! We will be back! :)

    5
    « Love this place more everytime »

    The staff at the hotel is amazing. They all get to know their gsts and can meet and exceed expectations. Efficient and accurate as well. We stayed here because our house was being painted on the inside. This was a perfect getaway! Anytime I have family in town, we only use this Best Western. If your not sure about booking this hotel, I am here to tell you that Its one of the best in Stockton! The breakfast alone is worth the stay!

    2
    « Very scary area. »

    All types of weird looking people roaming. Felt bit uncomfortable. I was regretting why did I booked to 4 nights. I can not even think of venturing out in the day time with all sorts of things happening in the area. But to my surprise blessing in disguise, my 4 night prepaid non-refundable priceline reservation was cancelled after 2 nights buy hotel staff accidentally. That was the only positive though.

    5
    « It's clean »

    I have to go to Stockton several times a year on business. I stay here because it is clean and relatively quiet. I get a good nights sleep. The breakfast is pretty decent for hotel food. I will be going back in about 2 weeks. I also feel it is a safe area.

    3
    « Decent for the price »

    This hotel has a lot of potential. Common areas are huge but with the exception of breakfast time they go unused. Stayed 3 nights and had constant issues with wifi. I think they limit the number of connections and if you dont log early your screwed. Rooms are newish with nice tv's. Breakfast was above average for most best westerns. Staff was very friendly and accommodating.

  • 4
    « Pleasant Stay »

    The stay was quick but pleasant. The staff was very helpful and friendly. Room was quiet and comfortable. Breakfast was convenient and good. The value for our money was really good. The only downside is the location.

    5
    « Worth the $ and Time »

    You get what you pay for as they say. If your looking for quality, professionalism, courtesy, comfort and an excellent restaurant style breakfast..this is the place to stay. Satisfaction is guaranteed here at this spot!!

    4
    « Wonderful Place for Stay in Stockton »

    This Best Western is a wonderful place to spend a week in Stockton. We mostly slept, had breakfast, and used the Exercise room. We were visiting with family and spent our time at that. Most things in the hotel were clean, reasonably up to date, and pleasant. The hallways weren't quite up to standard, but not bad. Just not a place you would want to spend time.

    5
    « Great hotel for the price »

    This was a very nice hotel for the price range. The reception and service was great while the check out process was made even easier. The breakfast spread was amazing with fruit, waffles, sausage, eggs and more. All fresh and tasty.

    5
    « The best hotel for any stay »

    We stayed in the whirlpool suite and I have to say that it was AMAZING! I truely recommend this room for any visit! The room has a livingroom with a pullout couch. A bedroom, 2 T.V.'s and the whirlpool tub will please anyone from a 3 yr old to a Sr. This was my best stay yet!

    4
    « Best Breakfast in a 2 week vacation »

    The room was good, clean and spacious. It was hard to get to from the car with luggage and the elevator door stuck a few times. There are more that a dozen good restarurant within 2 miles of the hotel in the same direction. There is some shopping as well within 2 miles though nothing touristy, just chain stores. The front desk clerk when we checked in was extremely excellent and helpful. He chatted in a friendly way and asked questions about where we were from and didn't make arrogant assumptions about Canada like many others did during our 2 week trip. He also called 3 restaurants for me to see if they were open. We were there during the American Thanksgiving. None were open, but he did try. The next morning, we expereince the best breakfast available during our stay. There was cereal, oatmeal, toast, waffles, fruit, sausage, ham, egg, yogurt wuth toppings and tons of choices to drink. There is also tons of seating so you aren't crowded at the counter or at the table. If we had known, we would have stayed here a second night. We chose to stay the next night in downtown San Francisco. But because of the great service and breakfast it would have been worth the 45 drive back to Stockton. Will definitely revist this hotel if we go to California again.

    3
    « 1 Night Stay »

    The hotel front desk staff was friendly (Jesus). The entrance and exterior were very nice but the property could use some updating. The rugs looked very old and the furniture was stained. The room was clean and the bed was comfy. The breakfast was good and the parking lot felt safe. A 24 hour grocery store is in the same parking and a Mexican restaurant (on the side with the pool). The mall is walking distance.

    4
    « Great Stay »

    Room was very clean. Very comfortable bed with pillows. Very helpful and friendliness at the front desk the check in and check out employees. The free buffet breakfast was really good. This wasn't my first stay and would stay again. Its also really close to restaurants.

    5
    « Lovely hotel »

    Very nice place, nice lobby, very nice staff where ever we went or whatever we needed. They were all more than helpful. THe room was very comfortable, also the bed. Good internet service and TV reception. The hot breakfast was nice. They had a nice little bar with reasonable prices and a very helpful gentleman there who helped us with a place to go for dinner. The hotel location is not really in the best part of town, but it has fences and security men, and staff were very open to us about that and where to go for shopping (it is very near a great shopping mall!) and to eat.It really didn't matter where it was located!

    4
    « Great Place to Stay »

    Stayed at this property overnight as it's conveniently close to I5. Friendly staff extremely clean and comfortable rooms and a wide variety of restaurants nearby. Great breakfast too! Will definitely stay in the future while traveling on I5

  • 5
    « Very Nice »

    Location was perfect for our stay. Staff was very helpful and friendly. Breakfast was very good with a wide variety to choose from. It's dog friendly, too! Room was very clean and quiet. We will definitely stay here again when in Stockton.

    5
    « nice »

    loved it needed to stay overnight for a dental procedure my children and dog were all welcomed and comfortable. we would stay again if needed. we were so hungry in the morning and didnt need to go out to eat the food was good and we were able to heat it up in the microwave provided in the room, my son now wants a fridge and mirowave in his room, lol

    4
    « Lovely Hotel »

    This is an older property with all the pros & cons of such. The grounds are sprawling and pleasant, filled with lovely vegetation. The outdoor pool & spa look inviting. The rooms are large, impeccably clean, nicely appointed & quiet. The bed may be a little hard for some but I still got a good nights sleep. The bathroom was roomy, shower hot and forceful. The staff were pleasant & helpful. Hotel is just a few blocks from the major shopping area and restaurants (but not walk-able.) Nearby grocery store is walk-able. Breakfast was typical buffet with plentiful of fresh bagels, waffles, etc. Your GPS may send you in circles to get to entrance but there is actually a cross street with a traffic light that allows entrance to the hotel facility from either direction.

    5
    « Great Property! »

    This is a great property for overnight stays in or near Stockton, CA. It is conveniently located and has good access to major roadways. This year I have made 3 trips to Stockton staying an average of 3 days each time. The property is well managed as has been demonstrated in a different manner on every trip. I really was impressed with their security. One call to the front desk got the support needed ASAP and after, good communication letting us know the issue was resolved.

    4
    « Will stay again »

    We were unfamiliar with area, and chose this hotel based on reviews. Hotel was clean, comfortable, and staff were very friendly and helpful. Room was spacious, bed was comfortable, and quiet. Free breakfast was very good. I expected coffee and pastries, and instead received a buffet of full breakfast items. We will definitely stay here again if in the area.

    4
    « Front desk and breakfast »

    I was very pleased with front desk agent Angelina she was very welcoming and met all my needs and she had answers for all my questions which is key I also enjoyed the breakfast it was nice hot and delicious the Chef Rosie made sure she made her rounds in the dining area asking how guest breakfast was along with her server Sara she was very kind and pleasant the wifi was so great and the room smelt like someone smoked in the room and it was non smoking

    1
    « Do not stay »

    horrible staff , so rude its unbelievable, never have i been so disrespected. i will never stay hereagain. worse hotel i stayed at in my life. warning to all if you happen to stay here. its a nightmare

    4
    « Best Western plus heritage Inn »

    Check in was very easy, already had made reservations in advance, stayed for two nights for grandsons wedding, the hotel is very secure needing room key for entry to every exterior entrance to hotel, assume may be a city thing, the hallways are a little dreary, need carpet and new paint scheme, my opinion, rooms were very clean and nice, bed was comfortable, breakfast was very good, I will stay again on next visit

    2
    « Room carpet needed deep cleaning, heavy chemical smell in hallway makes me ask myself, "What are you trying hide ?" »

    Breakfast was great. Check-in staff very helpful. Room carpet needed deep cleaning. Heavy febreeze type chemical smell in building hallway that never left entire time I was there. I was expecting more for a 3 star hotel.

    5
    « Great Value for University of Pacific »

    I took my daughter to visit the University of the Pacific. The hotel is close to the University, and offers a significant discount for people visiting the school. The hotel is a great value for the money. The rooms are clean and actually very nice. We asked for a quiet room and the hotel honored the request. The breakfast is a nice add on. The neighborhood is a bit dicey, but the hotel has excellent security.

  • 3
    « Not too bad »

    I used priceline and did name your own price and got the room for $79 +taxes. It says its a 3 star hotel I would have to say the rooms and hotel more of a 2-2 1/2 star. Could use a renovation in near future. Staff was great breakfast was better than any other normal hotels hot breakfast. Rooms were cleaned well but carpets need a little TLC. Loud music coming from maybe the banquet room past 12pm was a bother. Beds were not too bad but the pillows were not so nice. If I had to stay in Stockton again I would stay again only if prices were good otherwise I would consider the Hilton.

    3
    « Ok »

    Not bad for the price we paid. I'm really picky on where we stay could have been more updated and beds were not too bad but pillows weren't great. Everything was clean except carpets need some care. Only stayed 1 night. They did have a big party going on and loud music was being played from their bar/reception area that stayed on past 11:30pm ended up having to turn on the fan in the room to cover up some of it.

    4
    « convenient location »

    delighted to be treated by staff in costume for Halloween. Spirited indeed. Staff approachable and responded to concern such as repairing a drain in the room above me after 9:00 pm. Easy place for me to stay as I visited people and places in the area.

    4
    « Fast, Efficient, and Friendly »

    Arrived after a long drive and was immediately greeted by a fast-talking (in the good sense) reception clerk who clearly explained the room location, breakfast, lounge (and free glass of wine), fitness room and all the necessary details. In and out of the reception area in under 3 minutes! After going to the clean and nicely appointed room, I went back to the reception desk to ask about a place to eat. Whalla... out comes the list with addresses, hours of operation, food type, and when requested a couple of recommendations. A tour group of 50 had arrived and was consuming breakfast by the time that I got to the buffet the next morning. Hotel staff kept all of the items full and were cleaning up the counter of spills that are always caused by having a self-serve buffet. Staff was smiling and welcoming to all; asking if anything else was needed. Friendly place!

    5
    « A fine place to stay »

    Old property, well maintained, incredibly kind kitchen staff and front desk, housekeeping either stupid or defiant. I asked everyday to leave my bed alone and everyday they make it in that sadistic tucked in fashion. I am handicapped and I have asked six times and counting to leave my bed alone. However, the kitchen staff has prepared my plate for me every morning for breakfast because I am handicapped, incredibly kind.

    5
    « Clean, comfortable with excellent customer service »

    Seriously, even the night-time security guard seemed attuned to helping guests have a pleasant experience. The rooms were nice and clean, we all slept well and the breakfast was perfect with plenty of hearty and/or healthy options.

    3
    « Adequate for the night! »

    I couldn't close the drapes, so had to sit in the dark to watch TV. Also, the fan blew too cold, so it was either full blast or off. The room was very clean and I had a very good night's sleep as the bed was very comfortable.

    5
    « stockton »

    this hotel is centrally located very close to the 5 freewway and not far from the 99 CA Hiway and the 4 CA close to Yosemite and Sacramento. there's a lot of high way widening already an continued expansion.

    3
    « Boring but decent stay »

    On our way south we've stayed here. The hotel is located at a depressing area of Stockton next to a supermarket (which has some nice stuff). The hotel bar closes at 9.00pm, the breakfast is horrid, but typical American. However, the room was clean and the bed was comfortable. We've paid $90,- which seemed about right. A hotel which you can take for a night of sleep on the way thru, but definitely not more than that.

    5
    « Restful night! »

    My adult son and I stayed after completing a long cross country trip. We were looking for accommodations that would allow us to get some well-needed rest. Based on the ratings in Trip Advisor, we chose the Best Western Plus and we were not disappointed. Check-in and check-out were a snap. Our room was clean and comfortable and extremely quiet. I was a bit concerned that the women's water polo teams staying in our building would be noisy, but we never heard them. The fixtures worked well, the beds were comfortable and the shower had plenty of water pressure. The breakfast buffet was the best of our entire trip and filled us up for our day's activities. I would stay here again.

  • 2
    « Not a pleasant stay »

    They advertise free parking, but the spaces are all full due to the partying that goes on in the rooms. It is noisy because of the partying that goes on. The room keys don't work because the front desk help has not been properly trained. One side of the hotel seems to be much nicer than the other side. There are decent restaurants close by.

    5
    « Very comfortable »

    Found the accomodations very clean and comfortable. The staff was great. I would recommend this hotel to anyone. We traveled with our dog which was very easy. I was leary of taking him but he fit right in and was well recieved

    4
    « Quick trip. »

    We stayed here on October 10th and checked out the 11th. For the price we paid it was very nice. Very clean and all the employees were courteous and helpful. The elevator in building B however had some issues so we choose to use the stairs. The only hiccup we had was having to wait for more than an hour for an extra blanket. Not sure if I'll travel back to Stockton in the future but if I do I may stay here again. Be warned that there are a lot of homeless around the parking lot.

    5
    « Excellent stay »

    I had a room with a balcony, really nice, clean with all the amenities. Comfortable bed. The breakfast was great. I went for a run in the neighborhood and found a great park. But the real reason I am writing a review is because the staff was excellent. Great attitude and smile and very helpful!

    2
    « Going downhill »

    This hotel is definitely showing wear. I was very disappointed that the coverlet on my bed was filthy. The halls and building lobbies aren't very clean. The quality of the hot breakfast has deteriorated. The hotel was very full, and it was hard to even find a table in the breakfast lounge.

    4
    « Home away from homw »

    With a 5 month project in Stockton, I needed a comfortable place to spend my work weeks. The Stockton BW was just the place, it was comfy, friendly, and clean. The breakfast was good and I enjoyed the large pool are. the staff was friendly and I would definitely stay there again.

    5
    « Excellent Customer Service »

    We enjoyed thoroughly our stay at the Best Western Plus in Stockton. The staff was helpful and friendly. The location was ideal next to shopping and San Joaquin Delta where we hosting and educational program.

    4
    « Big and Quiet »

    For a large Best Western with a "Center" , the Heritage is amazingly quiet; it is off the highway. The staff is attentive and the location very secure. The breakfast is served for extended hours and and the selection is varied and delicious. Reservations, registration, and check out are quick.

    1
    « beware of cockroaches »

    Staff is great, but found four live cockroaches running around. I would not want to visit or stay at this hotel again. For any future potential guests, I recommend you pay a bit more to stay at the Holiday Express or something. I have never seen any hotel like this before.

 

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·Da: sud. Prendi l'Interstate 5 ed esci su March Lane, svolta a destra e prosegui per quattro chilometri circa, troverai il BEST WESTERN PLUS Heritage Inn sulla sinistra. ·Da: nord. Prendi l'Interstate 5 ed esci su March Lane, svolta a sinistra e prosegui per quattro chilometri circa, troverai il BEST WESTERN PLUS Heritage Inn sulla sinistra. ·Da: est. Prendi l'autostrada 99 ed esci su Hammer Lane direzione ovest. Prosegui per tre chilometri circa, svolta a sinistra su West Lane e prosegui per 800 metri circa, troverai il BEST WESTERN PLUS Heritage Inn sulla destra. ·Da: ovest. Prendi l'Interstate 5 ed esci su March Lane, svolta a sinistra e prosegui per quattro chilometri circa, troverai il...

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