BEST WESTERN Hotel Grand Manor Inn,  Springfield

4.0/5  - basé sur 341 notations.
971 Kruse Way, 97477-1074, Springfield, United States - visualizzare mappa
+1 541 726 4769 +1 541 744 0745

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i vantaggi dell'hotel

  • Ricevimento 24 ore su 24
    Ricevimento 24 ore su 24
  • Parcheggio gratuito
    Parcheggio gratuito
  • Sicuro
    Sicuro
  • Sauna
    Sauna
  • Internet ad alta velocità di accesso
    Internet ad alta velocità di accesso
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Se sei in città per una partita dei Ducks, leggendaria squadra della University of Oregon, o per le gare di atletica che valgono alla città di Eugene l'appellativo di "TrackTown USA", il nostro hotel di Springfield offre una posizione eccellente e un ottimo rapporto qualità-prezzo. Il Sacred Heart Medical Center è a breve distanza dal nostro hotel di Springfield, per cui gli ospiti che sono qui per un appuntamento medico o per visitare una persona cara potranno spostarsi da e verso l'ospedale in tutta comodità. Qui il confort regna sovrano: per questo offriamo ai nostri ospiti camere di grandi dimensioni, dotate di balconi da cui potranno ammirare le verdeggianti pinete dell'Oregon che circondano la città. Tutte le camere dispongono di microonde e frigorifero, ideali per soggiorni prolungati, e di accesso wireless e cablato a Internet gratuito. La nostra piscina stagionale all'aperto è perfetta per rilassarsi durante le calde giornate estive. Che tu sia in visita alla University of Oregon o per fare acquisti al vicino Cabela's®, il nostro hotel di Springfield è il luogo ideale in cui soggiornare. Dalla maratona di Eugene all'annuale Country Fair, c'è sempre qualche evento entusiasmante a cui partecipare. Molti ospiti del nostro hotel di Springfield si trovano in città per una partita di football degli Oregon Ducks o per le locali gare di atletica. Questa zona offre famosi ristoranti unici e innovativi e gli ospiti potranno scegliere tra innumerevoli possibilità. È una città universitaria, ricca di boutique e con un'animata vita notturna. Avrai l'opportunità di trascorrere la giornata tra i negozi, partecipare a un itinerario gastronomico o esplorare la natura circostante, tutto a solo pochi minuti dal nostro hotel. Il nostro hotel di Springfield accoglie anche viaggiatori d'affari che si trovano in città per lavorare presso Union Pacific Railroad, Sacred Heart Medical Center e altre aziende e organizzazioni locali. Che tu sia qui per affari, per assistere a una partita di football o per praticare altre attività ricreative, noi ti offriamo una camera tranquilla e ben arredata in una splendida posizione. Sappiamo che ti meriti una sistemazione spaziosa e tariffe convenienti durante il tuo viaggio a Springfield. Prenota il tuo prossimo soggiorno al BEST WESTERN Grand Manor Inn, la scelta ideale per i fan degli Oregon Ducks! Ti auguriamo un soggiorno gradevole!

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Basato sul parere di 341 viaggiatori
Certificate of Excellence
 
PUNTEGGIO ATTRIBUITO CONSULTARE I PARERI SU RIEPILOGO DEI PUNTEGGI
Eccellente
 
150
Molto buono
 
113
Medio
 
34
Mediocre
 
22
Orribile
 
22
Affari Affari 73
Business Business 72
Da solo Da solo 20
Di coppia Di coppia 88
In coppia In coppia 123
In famiglia In famiglia 108
Viaggio con amici Viaggio con amici 9
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BEST WESTERN Grand Manor Inn,Springfield
  • 5
    « Great experience for a reasonable price. »

    The room was clean, spacious, and comfortable. I loved the separate sink area for getting ready in the morning. We were able to work out too. The room was quiet even though we had the balcony on the street side. The staff was very kind and positive.

    1
    « Traveler Beware!!! »

    The experience at this hotel was awful!! I was in Eugene for a family member who was in the Riverbend hospital. I was told by the hospital that the hotel offered discounts to those with family in the hospital. THEY DO NOT!! I was told by the "assistant manager" that "we never agreed to anything. And besides, it is only 10%". Well I was scheduled to stay for 3 days and ended up needing to stay for 5! That would have been a nice discount! And if they did not have the room available, I would not have been told I could extend. So why the increase?? It isn't like the room was already booked!! To make matters worse, the increased the room charge $40 for Friday and over $90 for Saturday!!! Explanation: "we have a college game in town". Here is where the discount would have been nice as well. My room was old, had patched holes in the wall, horrible stains on the wall in the bathroom and a microwave that didn't work the entire time. The hallway carpets are VERY dirty and musty smelling. And I was there 5 days! On my last night, I had been to the hospital for 12 hours, and upon return to my room at 6pm, it was STILL dirty!! It looked like the maid had been in the room, but had not finished. When she returned to finish my room (after I called the front desk), she told me she had been on a break. I don't begrudge people getting a break. I blame management for poor practices that allow a room to be neglected for 12 hours during the day!! I have never been treated so poorly! And I would have never stayed there if there had not been good reviews on this site! In hindsite, I should have just moved to another hotel, but I was at the hospital for family and that was my focus.... only to be met with this garbage upon return to my room each day. DO NOT RECOMMED THIS HOTEL!!! EVER!!!

    2
    « excuse me... »

    Excure me, am I bothering you?? I am trying to stay at your hotel but the staff seemed to busy doing other things behind a closed office door than help customers check in OR out. AND don't get me started on the computer/printer...please don't reuse printed emails just because the back of the page is not printed on, how about shreding it for the security of your customers.

    5
    « Great Place to Stay »

    This has been one of our go to places to stay when visiting the Springfield/Eugene area. The hotel has always been clean and comfortable to stay in. The hot breakfast is great and the beds are comfortable. The location is also a plus with many other food options to choose from and various gas stations nearby. It's also close to shopping, a real centrally located hotel to every amenity.

    4
    « Fall trip »

    Decent hotel. Have nice balconies, although your just looking at parking lots and other businesses. Spacious room. Tv was a bit fuzzy. Above average breakfast. Downgraded as there were a few cleaning issues - towels stuffed in the pullout, a pill found by my 16 month old on the floor, and a dirty sham. Also a bit over priced, but it was late and we were tired.

    3
    « Adequate but somewhat disappointing »

    We've stayed at this hotel every month for years. Since the latest remodel, it's just not the same quality. There is paint and trim missing. There are no towel racks. The water smells funny, kind of like tar. There was no clock in the room. The sheets were stiff. Two of the female employees we interacted with over the phone were rude. The parking spaces have always been tight and the room layouts have never been the best ie bed across from bathroom sink area, tvs not across from bed for easy viewing but it has been adequate for a nights stay. It has just become more and more disappointing and with so many other hotels in the area, there is probably a better experience to be found elsewhere.

    3
    « Good hotel in an industrial area »

    On our way to Seattle we needed a hotel that was close to the highway and we decided to stay at the Best Western Grand Manor Inn in Eugene. The hotel is located directly next to the highway and in an industrial area with a lot of supermarkets, fast food restaurants and other industrial facilities. The hotel itself is quiet and in a modern style and has a free parking area directly in front of the hotel. Our room was well sized and had a microwave, TV screen, two king size beds and a bathroom. It was located next to the reception desk (not the best room due to the sound from reception desk but cheaper than other rooms in the house), well cleaned and for one night a good alternative to more expansive hotels in town. If you are just on a way through and don't want to stay for longer we can recommend this hotel.

    5
    « Nice property close to what you need when travelling »

    Nice rooms but a tight parking lot. Good sized TV and a good fridge in the room, but the ice machine on our floor was not working so had to go down a couple of flights of stairs. Clean. The hotel has an elevator which is useful for hauling luggage in or out and the auto door helps also. The breakfast room looked good but we went to the IHOP a few doors down. Although we did avail of the free coffee in the lobby for that extra morning jolt.

    5
    « Sprinfield BW »

    its always the best place to stay for location and price. will never stay any place else for concerts, ducks game, close to mall and food and bus into eugene. Plus their rooms and beds are always clean and comfortable

    3
    « Some good points, some not so good.... »

    When we checked in, I asked if there was a wine opener in the room. I was told there was not. I asked if I could come to use one at the desk. I was told that no one in the hotel had an opener "because people kept taking them." I was surprised that this was a customer service request that could not be -- somehow -- fulfilled. I have stayed in probably six different hotels in the Springfield/Eugene area and this hotel had the slowest internet I have experienced, which could impact some travelers. However, the room was good sized, I appreciated having the refrigerator available and the complimentary breakfast included hot items as well as cold, which is a nice touch.

  • 3
    « Close to Freeway »

    The Best Western Grand Manor is close to I-5 and easy to get to. There is a Starbucks 1 block away and a brew pub across the street. My room was of nice size and seemed clean enough though it's getting a bit dated. Complementary breakfast was typical and adequate.

    4
    « Good Place to Stay Near Eugene!! »

    Very Large Rooms with microwave and frig. Nice Breakfast spread with hot and cold food. Located very near Main Highways for easy access to Eugene, 5 minutes away. Only downside was attitude of one of the clerks at the front desk, who didnt really seem to care about the customers. Maids were exceptionally nice and helpful!!

    4
    « Return visit »

    We often stop at this hotel on our way to Portland, but it has been several years since we've been there. We were pleased to see they'd remodeled the lobby and breakfast room to make it even more attractive to guests. The registration clerk that served us was clearly new, so we gave her some grace as she stumbled through checking us in while trying to answer the phone and other guest questions. We chose to be on the 3rd floor, with a large King suite that was even nicer than the rooms we'd booked on previous visits. Breakfast options are decent, if not haute cuisine. I referred friends there this year and they were also pleased with the stopover.

    4
    « appoinment at V.A. hospital »

    Location, service, availably cleanness, cost, were all with-in the required affordability for me, breakfast was well prepared and on time for all guests, very clean and served hot with a good verity of choices, really liked the availably of a local newspaper for all guests

    4
    « very comfatable stay »

    very nice room, gentleman that checked us in was very helpful getting us directions. Also with advice on places to eat. Breakfast was a little better than the usual, more variety. This facility is located in a nice commercial park.

    4
    « Will stay again »

    Room was very spacious, clean and comfortable. Also, very quiet. The only problem we found was lighting. The lamps (four) provided very soft light which made it difficult to see or read. Access to the motel is fairly easy. Plenty of places nearby to eat.

    4
    « Very pleasant »

    The hotel looked nice on arrival and the room were comfortable and well laid. A swim in the pool after a 5+ hour drive was definitely a bonus and the location of the hotel amongst local restaurants was perfect for the one night stop. One thing that almost made this review a 3 star rating and certainly stopped it from being 5 was the greeting at front desk. Although cheerful and welcoming, we were told by arriving later in the evening (around 8:30) that our room was close to being given away as a presumed no show. Having travelled since 7am from Canada with two kids, this would definitely have caused a major issue and I'm sure isn't normal practice amongst hotels.

    5
    « Very nice hotel after a long day of driving »

    The room was large and the bed was comfortable. What we mostly wanted was a quiet location so we could get some rest between two long days of driving, and this did the trick. We were on an upper floor which is usually my preference due to possible noise overhead.

    4
    « GREAT PLACE TO STAY WHILE ATTENDING CONFERENCE! »

    Hotel is convenient, clean, nice staff, good, breakfast, pool, dry sauna, and workout room! Breakfast offers many options from eggs, waffles, bacon, sausage, fruit, pastry, oatmeal, yogurt, cereal, etc!! Pool is heated, and dry sauna is hot!Great place for business, family, friends, and traveling solo.

    5
    « Nice suprise »

    The room was very large, clean and modern. The breakfast was quite good, with a variety of items, hot and cold. The location was wonderful. Front desk staff were very nice, even when I arrived very late and the poor guy was trying to handle a problem. My only complaint was the floor of the tub/shower squeaked, never had that one before. I loved my balcony, not much of a view, but it could open the door and feel the breeze. For the money, this was a pleasant surprise.

  • 1
    « !!! BEWARE/HEALTH WARNING!!! »

    I had the very unpleasant experience of staying at this Best Western on August 14, 2016. First the front desk person was having a frustrating day. Seems she was stuck doing several shifts in a row that she didn't want to do. That may be why she was inattentive and rude. After waiting for 20 minutes at the front desk while she was talking on her phone we finally got checked in. Once in our room no shampoo, conditioner, Kleenex or soap. Had to ask. Went to use the pool but there was a family at the pool with 2 large dogs which were swimming in the pool. DISGUSTING!!!! Went back to our room. We laid down on the bed to watch some tv and this is when I felt something large and pokey underneath me. I threw back the covers to discover dirty sheets and a bottle of Aspercream (muscle rub) laying in between the sheets. I complained at the front desk and she was apologetic and moved us. I voiced how upset I am and request that something monetary is needed to satisfy something this DISGUSTING AND FILTHY that has occurred. She said she couldn't. I would need to call back on Monday. Once in our new room the a/c barely worked. Was a hot unpleasant night. I called back on Tuesday and was told they would give me 10% off. I refused and asked to speak to someone higher up. This is where it gets interesting. The owner was a rude man with a strong foreign accent. He basically told me to go screw myself. He said they did nothing wrong. By them moving us to new room he fixed everything. So basically it's okay at this hotel to not change the bedding and allow dogs in the swimming pool. BE VERY CAUTIOUS IF YOU STAY HERE! YOU MAY END UP WITH SOME NASTY DIRTY INFECTION FROM EITHER SLEEPING IN SOMEONE ELSES DIRTY SHEETS OR FROM THE DIRTY POOL WATER!!!! Very sad because the outside of this hotel is very appealing and nice looking but as they say LOOKS ARE DECEIVING !

    1
    « Terrible phone front desk customer service »

    This review comes because I had been HACKED, my card had been used to reserve this hotel in my name illegally. I only know this because this location's front desk worker DID NOT notify me of such fake reserve the night I was supposed to show up, by which the next days front desk contacts me @ 3:30pm to ask where I and my party were?? Not only did she have no care for my or my parties well being (as to why we were late/did not show) but was not interested in my explanation as to why such reservation could not exsist and continued to tell me about the third party called Expedia and to contact them and soon charged my card. Are these people just trained to get the money money or just dont use/have common courtesy/logic!!! Gorramn!!!

    5
    « Best Room Ever »

    This place is quiet, Awesome pillows and bed. The breakfast was very good and very handy to services & shopping. The room was very nicely appointed and large enough to host a gathering of 8 or 10. The internet was easy to log into and was a fast enough connection with no lags or problems. There is a restaurant next door that may be a 24 hr. ? not sure but the food was good and plenty for the price.

    2
    « Needs improvement. »

    Poor amenities - no hair dryer in room, only one towel per guest, stained carpet when exiting elevator, all suite doors look like they have been kicked repeatedly. Lower level management in some instances poor in customer service.

    4
    « Renovatged, modern with comfortable beds »

    This Best Western is updated to modern décor, except fort the old style signage. Friendly staff and quiet comfortable and spacious rooms. Best bed I have slept in with sink into luxury. First rate in my book for a moderately priced hotel. Your typical breakfast that I have not come to like--some kind of eggs make into folded over eggs with cheese in the middle. Always tasteless to me and don't compare to the real thing. I don't eat gluten so the waffles, muffins, and other things are not something I can eat. Coffee is just OK. If they update and breakfast, it would be a first rate in my book.

    5
    « Nice place! »

    Was told they have truck parking... They don't!! But after they helped me find a parking spot I checked in, very nice room very comfortable, very reasonably priced I would recommend this Bestwestern to anyone needing a place to rest or stay over in Springfield, Or.

    5
    « Dog friendly stay »

    Wonderful if traveling with dogs--great rooms, dog friendly. Restaurants you can walk to and sit outside. Friendly staff, big rooms with fridge and microwave. I'm supposed to write more for this review but that's all I can think of.

    4
    « Big room, great rate, very clean. »

    The rooms at this hotel are very big with nice sitting area. It was clean and everything worked. Great TV with lots of channels. The pool was clean and the perfect temperature. The breakfast was just ok as they ran out of coffee. Staff were a bit slow to refill breakfast items. I would stay here again as it was a good value.

    2
    « Not worth the price »

    This hotel lacks in service, cleanliness, and breakfast. The front end staff seems more concerned about their cell phones than taking care of their customers. You would be better off staying at the Marriott Court Yard across the street.

    5
    « Great Stay »

    We stayed only one night for business, the staff was very helpful, room was clean and large. Bed was very comfortable and the atmosphere was quiet, no road noise but still very close to access freeway. Hotel is very close to restaurants and convenience stores. The continental breakfast was very good.

  • 2
    « Good Hotel meets ugly staff »

    The desk staff was some of the worst I have ever encouintered. Room was good and bed very comfortable. That dose not make up for the staff. Good parking and clean room were very good. The attitude of the people working the desk destroyed the experience.

    1
    « The worst hotel ever!!! »

    Hair in gravy at breakfast. Lighting throughout is done incorrectly, creating a dreary atmosphere. Paint colors in the room are dreary. Extra towels requested, never materialized. Shower head broken, had to change rooms. Shower head didn't work well in the second room. There were spider webs and some fixtures not dusted. The staff was immature and not at all professional. The cost of $237 seemed high, and it was overall the worst hotel experience ever!!!

    2
    « Too Many Little Things Wrong »

    The best thing about this hotel, is the delightful front desk person named Robi. She is kind, and went out of her way to try and get us another room, but the hotel was full. She was great. Now, the not so great stuff. The bed is positioned in the large bedroom directly in front of the toilet. The TV is off to the side so much, that the remote only works if you get out of the bed to change the channel. Wifi was spotty -- barely ok. In the toilet/bath area directly in front of the bed, there are no towel bars. No towel bars, no hooks, nothing to hang a towel on or clothes. One day they forgot to give us any clean towels. What I consider the final insult to our injury was having to sit through Fox News in the breakfast room. A mediocre breakfast with Faux Noise in the background was really unbearable. I suggest something more moderate like CNN. I'll never return to this hotel. :(

    2
    « Overall Dis-satisfied »

    Hotel personnel were disorganized, attitudes need improvement. Room layouts dis-functional, WiFi non-functional, room amenities lacking. Overall, for the cost of a nights stay there are other Best Western facilities that out-perform the Grand Manor.

    1
    « DIsgusting noisy and lumpy »

    Don't stay here, they give you crap for your hard earned dollars, Motel 6 would have been better. I expect a certain level of quality for a "Best" Western. They used to be number one on the travel circuit, I may start using another chain. Some are wonderful but they seem to be slipping into the big chain "who cares we got your money" attitude.

    5
    « Visiting our sister w/my sisters »

    Very wonderful stay! Most impressed with the friendly staff, delicious breakfast and the delightful room! Will definitely return to this Best Western :) I also enjoyed the outdoor pool, as we visited in June. The weather was so beautiful, so being outside was a plus. Very satisfied indeed!

    4
    « Comfortable business stay »

    There are so many positives about this location. It is easy to find off I-5. There are plenty of restaurants nearby, many in walking distance. Rooms are large and clean, with excellent AC. Service was top notch, with all staff being very friendly and helpful. Breakfast offers hot and cold choices, which is rare. The biscuits and gravy can't be beat. Our only complaints are that the electric outlets would not charge our gadgets, so we had to use the lamp outlets. We usually bring our own pillows, so we were sorry we did not do that this visit. The pillows were tiny square things with lumpy stuffing. Just not what we expected on a king size bed. We did not get to use the pool because it was being repaired when we arrived. Positives definitely outweighed the few negatives!!

    3
    « Things I found »

    Dirty Microwave, food under sofa, stains on sheet's, No rack for towels to hang in bathroom, had to hold down handle to flush toilet, sink drained slowly, spots on closet mirror and Amenity's on the back of toilet when there was plenty room at sink for all.

    5
    « Quiet, great decor, great location »

    We enjoyed the room, the staff, the food and the stay. The room's interior decoration and space was excellent, also quiet. The staff was helpful, the location made everything is the area easily accessible. We are hard graders, but this property easily made our expectations.

    5
    « First Rate Accommodations »

    We stopped in Springfield for the night, needing a pet friendly hotel. We selected a mid-range priced hotel from the Trip Advisor list and held our breath in anticipation of what we'd find. First, I never give a 5 star rating because there's always room for improvement. We didn't find anything here that needed improving on. The front desk personnel were pleasant and helpful, the room we had (116) was beautifully appointed, clean, everything worked, it was quiet and it was huge! The breakfast was a standard hotel breakfast, but it was hot and plentiful. I highly recommend this facility if you need a pet friendly hotel while in the Eugene area.

  • 5
    « "Chris to the rescue" The best Hotel stay ever »

    First, I will just start off by saying I will never book a hotel through Hotel. com. again...Thanks to Chris the hotel manager at the Best Western Grand Manor inn who stepped in and helped me with a 24hour battle with Hotel.Com over a lost reservation that was made a month prior to my stay at the Best Western Grand Manor Inn. Chris you Rock! Okay enough about Hotel. Com.... This Hotel was great! The service was awesome, the staff as excellent. the room was amazing very clean and huge, when you walk in the lobby the smell was fresh. The breakfast was the best. Thank you to the staff for a amazing stay..

    4
    « Good room, service, and food »

    The room I checked into was even larger than I expected. The king sized bed was very comfortable and rewarded me with a good night's sleep. The thermostat was easy to understand and kept the room comfortable. While not luxurious, this room met all my needs. Breakfast was a treat. The coffee was actually good! There were little cheese and egg pockets with condiments like salsa. There were sausage patties instead of those awful little links. There were apples and bananas. And more good coffee for the road!

    5
    « Outstanding Best Western »

    We have only good things to say about this Best Western. It is very clean, attractive, comfortable hotel in a good location with restaurants in walking distance. We only stayed one night to visit an old friend but would absolutely stay again if we were in the area.

    5
    « Enjoyed our stay »

    Very pleasant experience. We travel tons with our kids for traveling sports and I have to say we really appreciated the breakfast. It was hot, fresh and lots of variety. Perfect to get them fueled for the day. The room was very comfortable and clean. Staff was friendly. Will be our first call for rsvp when in Eugene.

    4
    « Nice »

    My husband and I stayed here together one night. The next day he had surgery and was in the hospital so I spent the second night by myself. The room was very large and very clean. I was a little shocked that the hair dryer looked as if it had been pulled off the wall and was laying on the counter. Even more surprised that the hair dryer did not have a night light. The positioning of the bathroom door left the area very dark for the middle of the night. Kind of a stumble around and feel your way type of thing. The bed for me was very uncomfortable. The pillows were the worst. I cannot understand why hotels use half size pillows. It takes two pillows to make the size of one standard pillow. They were very uncomfortable and I could not use them the way I usually would use my pillow. The bed for my husband was fine. He had no complaints. The room was large and very clean and comfortable. The breakfast area was nice and clean and a good amount of food and drink choices. I would stay here again as a second choice if my favorite hotel was full. The staff were nice and the lady who booked my room was very helpful and sweet. This hotel is located very well to everything you could possibly need. Do not hesitate to book a room here. Remember just because the bed was uncomfortable for me it seems most people like the beds. That is a very personal thing and not to be taken too seriously. The rooms are nice.

    4
    « Nice place, friendly staff »

    Clean rooms, comfortable bed. I like the bathroom sink separate from the tub and toilet. That might not work for people who aren't on the same schedule. It would be annoying to be in bed and have your roommate getting ready to leave and have the noise and light. We had a king room, which included a couch (hide-a-bed) and a chair, a desk with chair and a refrigerator. Enough room if you like to workout in your room. You could bust out some burpees and not worry about cracking a toe on the furniture. :) Decent breakfast: make-your-own waffles, hot choices were bacon, sausage patties, diced potatoes and sausage gravy. Had the usual bread and biscuit choices, cereal, yogurt and toppings, fresh fruit.

    3
    « Good sized rooms, good location »

    This Best Western is just a few blocks off I-5, just far enough so you don't hear the traffic. There are several other chain hotels and restaurants in the area. The staff provided good service. The room was good-sized with a sofa, writing table and refrigerator. There was a small patio too. There were some maintenance issues. The transition between the carpeted bedroom area and the tiled bathroom had what looked like temporary white tape which was pealing up, instead of a permanent wood or metal strip. The black paint on the metal patio rail was also peeling. The breakfast was the standard Best Western breakfast.

    5
    « Great place to stay »

    Everything was great. The room was really big and very clean. The staff were friendly and helpful. The Hotel was located next to some wonderful restaurants and shopping. We enjoyed our stay very much.

    5
    « Great rooms, staff and ammenities »

    Was very pleased that they had a couple of rooms free for those who had to stay unexpectedly. Great rooms, staff, bed was very comfortable. For the price is this place was awesome! Restaurants within walking distance!

    5
    « Great experience »

    Nice room, clean, quiet, friendly staff. Really loved the pillows and bedding. We arrived late but there was a friendly night desk person who recommended the Hop Valley brewery across the street for a late dinner, which was a good tip.

  • 5
    « Bigger room than we needed (for a change); Great Brewery across street »

    Loved the look of this hotel and the inside did not disappoint. Very clean, spacious lobby not filled with clutter; LARGE rooms with big sitting area, nice desk area, sofa bed, etc. and some rooms have balconies and chairs. We wanted something close for dinner just so we could relax and NOT drive and wow, there was a wonderful brewery right across the street (Hop Valley) with a really nice menu with lots of delicious choices. I had the beef stroganoff (YUM) and husband had a deluxe burger. Local brews on tap that hit the spot! We'd return for sure. Really friendly service too.

    5
    « Excellent! »

    I travel a lot and stay in hotels at least 150 nights each year (250?). Best Western/best Western Plus hasbecome my most frequent choice. This property is one of my favorites. The staff, especially Robbi, has always been excellent. The rooms have always been clean quiet, comfortable and spacious. And, there is a great selection of nearby restaurants.

    5
    « No Towel Racks »

    Other than the lack of towel racks I highly recommend the Best Western Grand Manor. Internet was fantastic, room was clean, bed was comfortable. Breakfast was good, but they did have a problem with running out of food and taking a long time to refill.

    4
    « We loved our suite »

    The spaciousness of our Best Western room surprised us, and the overall quality of the the room met all our needs: microwave, internet, fridge, coffee maker, and furniture were all first rate. And we enjoy accumulating points toward free stays.

    5
    « Great Hotel Great Location »

    This Hotel is just off I5 provided us with everything we needed for a good night's rest during our trip to CA. A great restaurant on the property called Pete's Pizza that has a great casual dining menu for lunch or dinner.

    4
    « Good for a short stay »

    Good staff, breakfast was typical, lots of parking not much else to say .. how much wood would a wood chuck chuck . I cannot think of anything else I would like to say about this hotel another than this review process is a bit annoying

    3
    « You get what you ask for »

    Receptionists with an attitude. When I asked her where the gym was she just nodded her head in the direction and said, ?down there.? There wasn't any sign on the door where the gym was so I ended up going in circles until I figured it out.

    4
    « This hotel won't disappoint you »

    This best western has recently been remodeled and is very clean. comfortable and stylish. The only down side is the options at breakfast, but it is the typical complimentary breakfast and is is free. There are many hotels in the location, but I like the friendly and helpful staff and the overall feel of this hotel.

    5
    « Stay in Oregon »

    We were visiting relatives in the area. BW Manor Inn was a great place to stay. Conveniently located to restaurants, shopping, etc. Lots of hotels in that area, but surprisingly quiet. We will stay there again when we return!

    5
    « Enjoyable stay »

    the beds were very comfortable as were the pillows, loved them and would love to know where I could purchase 4 of them. The sheets were very crisp and felt good. I would stay there again. The first time we stayed at the Best Western in Eugene near the University but since school was in session our friend advised against staying there. This was quiet and had very easy in and out of the motel and avoided a lot of the traffic.

  • 4
    « Clean, Spacious, and Reasonably Priced »

    For the money Best Western hotels are by far my favorite. Always clean and comfy. The staff is very accommodating and I sleep like a baby as the beds are very plush. If you've found checking into hotels to feel like a gamble where you never seem to know what you're going to get, then I recommend making Best Western your pick for whatever your travel reason. Best Western has never been a let down for me regardless of location.

    5
    « would stay again »

    we had a quick check in with a very nice lady ,we had a great night sleep in a very clean room, we had a wonderful breakfast with many different items to choose from ,then we had a very quick and nice check out.

    4
    « Pleasant hotel short sighted management »

    We stayed at this hotel on March 11th, two rooms, two families, 3in one room, 4in another with a dog in each room. A week later we booked two rooms for our return journey, as before. When we checked in March 27th, we were informed that the "dog policy" had changed from $10 per night to $20 per night. We had not been informed when booking and objected to the doubling of the pet charge, the front office staff were most apologetic and reasonable but were unable to adjust the pet rate. New rules, they insisted, nicely but firm. After contacting the manager by phone, we were informed, no change. How shortsighted, for the sake of $20 they have lost a customer. The new pet policy should have been explained when we phoned the hotel to book our return journey. Not so pet friendly at $20 per night, with a $150 security deposit on your credit card. Victoria traveller

    5
    « Worth the extra! »

    Thanks to this very nice hotel. I was able to surprise my husband on our wedding anniversary. I was able to afford a very nice king size suite. It was worth the extra money too. The room was clean, beautiful, quite and large! We even was near the elevator and still we heard nothing. We slept like babies and enjoyed the room so much we didn't want to leave to grab dinner. The breakfast was very good, coffee hot and it was never empty. The very sweet employees smiling and offered me anything. I already had everything I needed because they did such a great job. Very clean breakfast room. I really like this hotel, one of my favorites.

    1
    « Wrong hotel »

    We found the wrong best western so I went inside to ask the front desk agent directions. I used to work for best western and I know what sort of service is expected. The agent seemed irritated that I interrupted her and when I asked how to get to the best western I needed her response was... "You literally look it up in Google and open it in your map" I said yes I did that and I am not finding the correct place she then tells me "it's in Eugene on Franklin." I don't live here so I just simply needed a route to the high way and an exit or something more to go the correct direction. I ended up walking out extremely irritated and I will never return to this property or recommend it. The new Oregon best western was nice and friendly when I arrived .

    4
    « Nice place to stay »

    Terrible time finding a safe way to exit hotel. The traffic was awful. There needs to be a traffic light installed on the main street. However the hotel was very nice and the staff were all very good and accommodating. No indoor pool was disappointing for the little kiddos. Breakfast was ok, and the children were happy with it. The area was not great. Seemed to be a few people who did a lot of wondering around and begging for money at the convenience store next door to the hotel, so we were concerned about our car, but no problems. I would stay again.

    5
    « Clean Quiet & Restful »

    Take it from an old guy that does quite a bit of biz travel- Clean, quiet hotel w/ a friendly & helpful staff. Lots of dining choices w/in walking distance nearby plus a Cabelas to browse 'bout a mile due south of the hotel. Make your reservations early 'cause room prices may fluctuate due to demand.

    4
    « Consistently Good »

    I've stayed here at least a half dozen times. I like Best Western and this property is at least as good as their typical "Plus" category properties. The rooms I've stayed in here have all been large very comfortable "mini-suites" with large living areas. I've never had any noise issues or any other problems. It's very clean, very quiet and well maintained. Hop Valley Brewing is directly across the street and THEIR FOOD AND BEER ARE BOTH FANTASTIC! There is also a very wide variety of other restaurants very near.

    5
    « Great Best Western »

    We always stay at this Best Western when traveling through the area. It is the nicest Best Western we've ever stayed at and we almost always stay at the BW's. The rooms are huge for a hotel room, quiet, comfortable with the most comfortable bed and pillows. Staff is great. Breakfast is normal hotel breakfasts.

    5
    « Great place to stay »

    This hotel is in a great location with plenty of restaurants and shopping. Easy on/off freeway access and the hotel staff is the friendliest staff I've ever dealt with at a hotel, They do a great job of making your stay pleasurable.. Highly recommend.

  • 5
    « Very nice stay »

    This hotel has been redone and it is a beautiful place! Rooms are large and roomy and have everything you might need. If it's not in the room, ask and they will get it for you! It's a college town, but the people who are working for this hotel are really really great! They are friendly, nice and will do what they can to make your stay a nice one! The GM even gets into this hotel, helping with the remodel !! I would stay here again and again!

    5
    « Lovely decor and outstanding room »

    This was a lovely respite after driving for 8 hours in the rain from Sacramento. The spacious rooms was inviting and loved the television that could be viewed in bed or from the couch. My husband and I both loved everything about this hotel.

    5
    « Room you won't to leave »

    The room was bigger than my apartment. The king bed was as soft as a pillow and everything made you feel like moving in.. I am sure you can look all over town and not find a better room. They have a great breakfast, sausage, eggs, waffles, you leave happy and full, ready for the day.

    5
    « will go back »

    I was very impressed with this Best western. For the money they were high end. All the employees were cheerful and eager to help. made you feel welcome. Very clean and well maintained. I will go back. plenty of restaurants near by.

    3
    « Where will the handicap guest stay? »

    I guess they ran out of regular rooms and gave my wife and daughter a handicap room instead. I often wonder when that happens where do handicap guests stay? That would be quite the issue if they have a reservation and no room. Any way the hotel was pretty fancy on the outside and average in the rooms. You know average size and furnishings, average cleanliness, average bathroom and beds. You get the idea. Even the staff and breakfast were average. At least the TV was bigger than their last hotel. Is that just for the handicap rooms? I have been to a lot of Best Westerns and have only stayed at one or two that have been above average. When are they going to call these hotels "Average Western"?

    4
    « Very Good for the Price »

    King room was large, clean, modern and comfortable. Stayed 10 nights for work and it was livable for that length with fitness center, guest laundry, decent hot breakfast, fridge and mico in room. Location is great, close to restaurants and main roads.

    1
    « Turned away at the door »

    Booked/pd as "Pet Friendly". Arrived at 10PM, 46degrees, raining w/ my son & my cat. Told us cats were NOT welcome & told to leave. The mgr was acting by regs. They took dogs. we were told to get out.

    4
    « Impressive »

    For a chain hotel, I was very impressed! The room was huge! They offer an excellent breakfast, with lots of options and the staff is very accommodating. Lots of restaurant choices within walking distance. This is my new home away from home!

    4
    « Best Western Springfield Oregon »

    Dependable Best Western - big clean rooms, hot breakfast,located right beside a brew pub with great food. A bit too pricey ($100) and too far from the freeway, but an excellent option - you'll like it once you choke down the $100 price tag.

    4
    « Good Location »

    In the thick of it. Walking distance to many good restaurants, shopping, and easy access to the U of O. I stay there often, and have had good experiences. Nice outdoor pool and exercise room. Very helpful staff, always clean and quiet.

  • 4
    « Very Nice Motel »

    I travel with my 2 small dogs and this motel has always been very nice about giving me a first floor room close to an outside door. This makes it very easy to take the dogs out. Also their hot breakfast is very good with several choice items -

    4
    « Great place to stop and reset »

    We drove from Seattle to San Diego to pickup my brother's two dogs for he was not able to take care of them. I was planning on staying in Medford but due to traffic delays and it was raining hard, we've decided to stop in Springfield for the night so while I was driving my wife googled for a place to stay. We got the AAA rate of $82 per night and they have free wifi and breakfast. Each room has a mini refrigerator and a microwave. In the lobby there's hot coffee, tea, coco, and water. The king size bed was very comfortable and the room was very clean. We like it so much that we decided on the way back with the dogs, we'll stay here. The pet charge is $10 per night per dog. If the dog barks, we would get a warning and if it happens again the dogs will need to be removed. Luckily my dogs didn't bark at all. My wife made louder noises than my dogs. For breakfast they had mini banana and blue berry muffins, yogurt, english muffins, toast, bagle, scrambled eggs, sausage, biscuit and gravy, instant oatmeal, and fresh do it youself waffle maker. Drinks they have orange and apple juice, coffee, coco, and tea. They had apple, orange and banana for fresh fruits. Too bad they didn't have bacon for I was really craving for bacon. Denny is right next door and Outback restaurant is just behind the building. There's Shari's and Panda Express nearby within walking distance. Chevron gas station is right next to Denny's so everything is located nearby. So here are some of the negatives: No hot tub. Pool was closed. To get to the fitness room and the sauna, you have to exit the hotel and reenter through another door. But that sauna door didn't work with my room key so I gave up.

    4
    « Impressive Room »

    The room was very large with a king size bed, full size sofa, over-stuffed chair, computer table, dresser, microwave and coffee pot. The bed was very comfortable and the hot breakfast was very satisfying.

    4
    « Good Location »

    It is a nice looking hotel, get a balcony room if you can. Close to many good restaurants. Easy access to everywhere around Eugene, right off the "Beltline" highway and I5. Larger than you new standard room with couch, small bar area and nice desk.

    4
    « Overnight stay during moving! »

    Staff was extremely friendly upon arrival even though it was a later evening check in. Beds were comfy, and the room had enough to space to not make you fee cramped! The room came with small fridge, coffee maker, microwave, desk, and good sized shower. I would definitely stay here again if I was in the area!

    4
    « Comfortable »

    Stayed 1 night because it's close to Riverbend Hospital. Got the wakeup call at 4:30a.m. hubby had surgery check-in at 5:30a.m. We always try to stay with Best Western never had a bad experience yet. It was quiet, very clean.

    5
    « great place to stay »

    great clean hotel with comfterable beds don't usally do breakfast @ the hotel but I did this stay was pretty good for contantal breakfast rooms were clean & nice I stayed @ new Oregon BW was good but I will stay here every time now

    4
    « Great stay for the $$ »

    We were in Eugene for a medical appointment and needed a hotel room as we were from out of town. This Best Western gave us all we needed as far as comfort & service. There are plenty of nice restaurants close to the hotel. The staff was welcoming and accommodating. Will definitely stay here again.

    5
    « Wonderful staff »

    The hotel was clean and comfortable but it is really the welcoming and friendly staff that make this place a pleasure to stay. A couple came into the breakfast room just as staff was closing up for the day and not only did they still bring them breakfast they asked the couple if they would like waffles after the machine was cleaned and everything put away. Just really accommodating and friendly staff

    4
    « Family visit »

    I stay here often. The hotel room is clean and the staff is very accommodating. I like getting breakfast included with the room. It makes it more like a bed and breakfast. The location is very convenient.

  • 4
    « Nice size room when you are staying as a family... »

    We enjoyed the size of this room with the addition of a couch and small table, which was great for eating out take out. It also allowed more room for our daughter to play. Plus there was a desk. The room wasn't set up for us when we arrived and the front desk, although friendly forgot several times to come and set up the roll away, although they did eventually and they removed an extra charge for the delay. The bathroom could use some updates as it looks much worse off than the rest of the room. The wi-fi worked great. The heater worked, maybe too well, as it was overly warm, but better than no heat. Breakfast was OK, but am always looking for gluten-free/dairy-free options and there were not many. Loved the fresh pineapple though. We had a patio, but it was chilly and not much of a view, but still nice. Overall, for the price, worth a stay if in the area. Many nearby restaurants and shopping/activities.

    5
    « Friendly and Helpful staff »

    We were visiting for Pop Warner football championships. We were not sure how to get to the stadium and the "Boss" offered to have us follow him to get to our destination! Also another customer was offered by one of the staff to research places to eat for the following day. Our room was very spacious and clean. We were greeted by staff whenever we went through the lobby. I would definitely stay again.

    5
    « Great room and breakfast »

    The guest room was spacious. It had a comfortable King bed, a full couch, an easy chair, a desk, microwave and refrigerator. there was plenty of room. It was very clean. I liked that the coffee pot was not on the counter where you comb hair, shave or brush your teeth.

    4
    « Good stop over on the I5. »

    Clean large room with comfortable bed and plenty of connections to recharge phone etc..Easy access from freeway. Walking distance from multiple restaurants. Breakfast need improvement. Pleasant check in/ check out. A good place for a stop over for Canadians on their way down to California.

    4
    « My Stay at the Grand Manor Inn »

    My stay was most regrettable, the service I received by front desk was atrocious, the rest of the staff was excellent! charge me twice for a roll away bed that should have been complimentary in the first place. I'm waiting for a refund for that. Overall stay was good but front desk lady was rude and had tattoos showing which I didn't think was appropriate

    4
    « Eugene-Springfield »

    A nice place to stay in the Eugene area. Very accessible from I-5 and close to restaurants and shopping and recreation. This Best Western has a nice breakfast with many options and a very comfortable feel to it. The rooms are spacious and the beds comfortabl.e.

    5
    « Huge rooms!! Great place to stay!! »

    We've stayed here twice. Both times were great and comfortable. Good breakfast in the am. Friendly staff. Good location right off I-5. Tons of restaurants and bars close by. Great place to stay. Oh ya and the rooms are exceptionally large. Plenty of room for people!!

    5
    « Best Western Grand Manor Inn »

    We had a wonderful weekend in Eugene, and our stay at the Best Western was excellent. We'd stay there again and recommend it to anyone. The breakfast is very good, lots of items to choose from. Great coffee.

    5
    « Love this place! »

    This is the only place we will stay when we are in town for all the home Duck football games. The staff is awesome, dealing with lots of check ins at once, due to game day crowds. The rooms are mostly remodeled ( work in progress) and very comfortable. The breakfast is as one should expect for a motel buffet. The location is convenient to I-5, highly recommend this motel.

    4
    « Very quiet, large rooms, great breakfast »

    Visiting Eugene recently at a time when the Ducks and Beavers were both playing at home, I snagged some of the last rooms in town at the Best Western Grand Manor Inn. I was greatly surprised at how great a place this is. The rooms are clean, large, many have balconies and best of all - surprisingly quiet. The staff was very friendly and kind. Next morning we had a full breakfast with eggs, sausage, waffles, and coffee. The breakfast room could have been bigger but that's very minor. Would highly recommend this hotel.

  • 4
    « relaxing stay »

    the room was spacious and clean. the only problem was there were not any towel bars by the sink or in the bathroom to hang used towels or facecloths. no local phone books were available in the room or at the front desk.

    4
    « Lucky to Get a Room »

    This is not the first time I've stayed at this facility as it is very convenient to I 5 in the Eugene area. It seems to be a very popular hotel as I was very lucky to get a room without a reservation. Both times I've stayed here, checking in was quick and easy, the facility is clean and comfortable even if it is a bit dated. The hot breakfast has always been plentiful and tasty; no complaints here.

    5
    « my review »

    The staff were wonderful especially at the front desk! It's by the mall for some good shopping. their are restaurants within walling distance.There is nightlife across the street from the hotel.Over all a good place to stay if you like all these things.

    3
    « Clean and Comfy »

    The rooms were clean, the staff friendly. It is conveniently located near numerous restaurants and shopping areas. Would have liked a hot tub, but the pool was nice and well-maintained. The breakfast was your typical continental+, but we arrived about 15 minutes before closing and most of the food was gone or cold.

    5
    « Family Visit »

    Room was a little more pricey this time but everything was very nice, clean & comfortable . . . very accommodating for anyone traveling with dogs. Hotel serves a very loaded continental breakfast, fresh coffee all day and close to all the attractions in the Eugene/Springfield areas - 1 hour from the Oregon Coast

 

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·Da: Interstate 5. Prendi l'uscita 195 verso Gateway Boulevard. Svolta a destra e immettiti nella corsia di sinistra. Prendere la prima sinistra su Kruse Way e procedere per circa un isolato fino al BEST WESTERN Grand Manor Inn.

 

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