BEST WESTERN Plus Ramkota Hotel,  Sioux Falls

3.5/5  - basé sur 576 notations.
3200 W Maple Street, 57107-1302, Sioux Falls, United States - visualizzare mappa
+1 605 336 0650 +1 605 336 1687

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i vantaggi dell'hotel

  • Ricevimento 24 ore su 24
    Ricevimento 24 ore su 24
  • Aria condizionata
    Aria condizionata
  • Lounge bar
    Lounge bar
  • Parcheggio gratuito
    Parcheggio gratuito
  • Ristorante
    Ristorante
  • Sicuro
    Sicuro
  • Connessione internet nelle aree comuni
    Connessione internet nelle aree comuni
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Se sei alla ricerca di sistemazioni esclusive, tariffe allettanti e un ottimo posto vicino alle attrazioni divertenti e famose della zona, soggiorna in questo hotel vicino al Sanford Health. Questo hotel di Sioux Falls, in cui sono ammessi gli animali domestici, offre ai propri ospiti un'esperienza unica, con servizi di qualità che è difficile trovare in qualsiasi altro posto della città: basti pensare al parco acquatico interno Splash-RAGEOUS!®. Avrai inoltre a tua disposizione accesso wireless a Internet gratuito, due ristoranti all'interno dell'hotel, parcheggio gratuito e centro fitness anch'esso all'interno, oltre all'Avera McKennan Hospital & University Health Center, nei pressi della struttura. Appena fuori da questo hotel di Sioux Falls, troverai negozi al centro commerciale Empire, animali esotici al Great Plains Zoo, eventi e mostre al Washington Pavilion e avventure all'aria aperta al Great Falls Park. Offriamo anche un servizio di navetta gratuita che ti accompagnerà a fare shopping. Gli ospiti che soggiornano qui per visitare gli studenti apprezzeranno la vicinanza alla University of Sioux Falls e alla South Dakota State University. Quando sei in città, cerca di approfittare di uno dei famosi eventi annuali di Sioux Falls quali Hot Harley Nights, Hot Summer nights, JazzFest, Winter Wonderland e Sioux Empire Fair. Gli eventi sportivi si svolgono tutti nelle vicinanze di questo hotel di Sioux Falls: sei quindi nel posto giusto per partecipare alla Summit League Championship e agli altri campionati sportivi e play-off. Nei pressi dell'hotel si trovano inoltre il Sanford Health®, l'Avera McKennan Hospital & University Health Center, la Great Western Bank® e la Land O'Lakes®: grazie a ciò, questo hotel di Sioux Falls risulta lascelta ideale per viaggi d'affari, di lavoro e per motivi di salute. E con un'area meeting di 5. 500 metri quadri circa, servizi di catering all'interno dell'hotel o esterni e una posizione centrale, questo BEST WESTERN di Sioux Falls è il luogo ideale per eventi grandi e piccoli, comprese le riunioni di gruppi aziendali, i convegni d'affari, gli eventi sportivi, i matrimoni e le riunioni di ogni tipo. Prenota oggi stesso il tuo soggiorno al Best Western Plus Ramkota Hotel e risparmia sulla tua vacanza indimenticabile a Sioux Falls.

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BEST WESTERN Plus Ramkota Hotel,Sioux Falls
  • 3
    « Family fun stay »

    Our room location was ground level and not far from the pool which was nice. We arrived on a Saturday evening and was excited for our 9 year old to use the pool, which was our main reason for selecting hotel. The pool was packed. All the tables were filled so my husband and I found some chairs to sit in to keep an eye on our daughter. As my daughter was having fun, my husband and I kept an eye on the towel bins. They were constantly empty. Anytime a "few" towels arrived, they were gone before we could walk there. My hubby kept making a routine walk around the pool, hoping to get lucky and get a towel when they were being replaced. After many circles, he was successful. He also decided to sit in the hot tub. There were no jets to control. Just a few jets that continuously ran which provided no relief to his back. When they say the pool says it closes at 11pm, it closes at 11pm. They tell everyone to leave and turn the lights off. As we walked down the hall, someone had spilled popcorn all over the floor. We decided to let our daughter swim the next morning. I was shocked. The popcorn was still in the hallway. When we got to the pool, not a single towel in sight. Dirty towels still around the pool tables and gummy bears along the edge of the pool. I surely thought that everything would be cleaned and towels would be stocked overnight. We were at the pool at 8am and stayed until 10am. Still no towels. Another guest asked someone and were told they were being washed. My daughter absolutely loved the pool, but as parents, we see the details. Would we stay there again, yes, but only if we are traveling with our daughter for a special occasion and have free time so she can swim. I know they are doing room remodels in 2017, which will greatly improve the look of the rooms. They are a bit dated, but were clean and the beds were extremely comfortable.

    1
    « Worst Best Western I ever stayed at »

    This place is filthy, has MOLD in the bathroom. I was over charged $50.00 the room door handle did not work. I was told the building is old. It was suggested to me ways the I could fix it. The outlets in the rooms are so worn out that they will not hold a plug. This is a FIRE HAZARD! I would not suggest staying here. The Best Western Towers is a lot better, with very helpful staff.

    1
    « Worst of the worst pool area »

    Came for a three night stay. Meeting family for an early thanksgiving vacation. Called and asked for first floor poolside rooms near each other. Upon arrival was told we were on the second floor and that was all that would be available. Rest of family checked on was given ground floor requested second floor was told those rooms were unavailable even though we called in advance at time of booking and requested rooms near each other. House keeping forgot to clean room called the front desk and talked to Hailey who was only slightly helpful but had someone come and clean the room. Next night a birthday party is being hosted by a guest renting a room. All tables are covered in their stuff and there is no tables or towels available for paying guests. Their is food and latex balloons popped and all over the floor around the pool. Our son received a black eye who just happens to be a toddler by an unruly guest. We called the front desk, went to the front desk and was told the birthday party was not registered guests and they should not be there. The party continued anyways. I would not suggest to anyone with toddlers or other children they want in a safe clean environment to stay at this hotel. We have received wonderful suggestions on where to try the next time we are in town.

    4
    « Great place to stay while on the highway »

    Nice place, we were tired and had good experiences with other Best Western Plus hotels so we pushed on to this hotel and it was a pleasant stay before our trip took us south. Staff was pleasant an attentave.

    3
    « Very nice, yet disappointing »

    The ad offered wifi in every room. Very important as this was a business trip. No wifi available in my room. I called IT, on the phone for over half an hour. Still no wifi. So I went to the bar... perfect wifi reception! Worst steak I've ever had in my life. It was cooked to perfection, medium-rare, but like it was threaded with dental floss!! Bartender was gracious... She offered to replace my steak. I replied, "Only if it's from a different cow!" She knocked $15 off my bill. I won't stay there again. If you have kids, they'll love it! Fantastic pool area! If you're 5 years old!

    4
    « Trip stop between Casper and North Branch »

    Great accommodations with restaurant on site. Had a restful sleep and continued on journey to North Branch, MN. Easy access from I-29 and I-90. Had both an indoor and outdoor pool but we were unable to use but both looked great.

    5
    « Very nice hotel! »

    We had a certificate for a free stay at this hotel! It was very nice. It had an indoor and outdoor pool and the outdoor pool was very nice. It went to 9ft, don't see that in a lot of hotels anymore. Rooms were spacious. This hotel is VERY big. It only has 2 floors but it took us about 10min to walk to our room from the front desk. They do have a parking closer to the rooms that are farther from the desk, so make sure you know where to park in order to be near your room!

    5
    « Hotel stay »

    This hotel had excellent employees. Friendly and professional. The room was great. Had everything we needed. Also, we loved the pool and hot tub..The temperature was perfect. The water park for children was so nice. I did not have any children with me but other parents were having alot of fun with their kids there. I will be planning on staying there again. From a guest from St. Louis, MO.

    2
    « Disappointing »

    We were a party of 4. I was excited for my grandkids to relax at the "water park". The photos indicated a water obstacle course and water slide. The website indicated a king suite had a sofa/bed. The room only had a king bed for 4 people. Management changed our room to a double queen. The key lock worked one time and then quit unlocking the door. Second key did the same thing. Management sent a technician to change the battery in the externally mounted lock while we went to the pool. The pool was a disappointment! What appeared in the photo as an obstacle course is actually a kiddy pool and was closed due to lack of proper maintenance. The hot tub was warm not hot. The water slide was nice but the rest of the pool was quite small- impossible to swim laps. Back at the room the key would not unlock the door ... again. I would not recommend this motel.

    3
    « Over all a nice place »

    Stayed here for a recent tournament near by. The room was clean and we had no complaints. We did have ever seen pool side rum which was nice for the kids but can get a bit loud at times. Pool shut down at 11pm which was nice but was already loud and busy at 8am on a Sunday morning. The staff was over all friendly.

  • 5
    « Incredible room! »

    I stayed at this property in Sioux Falls while traveling there on business. When I got to the hotel I was told I was upgraded to a whirlpool king room due to my Diamond status. What an understatement. I had 2 doors to choose from, one entered my king bedroom with a vanity and bathroom, a standard room. I noticed an open door in my room and when I went through, I was greeted with a huge living room with a large wet bar with 3 high top stools, a large sofa and easy chair, a square table with 3 leather chairs and a mega bathroom. a 2 sink vanity, HUGE walk in shower and a giant whirlpool tub. One of the nicest rooms I've ever stayed in. The staff was wonderful and helpful. Great hotel, I'll stay here again!

    4
    « Nice Hotel »

    We stayed here for 1 night while on our way down to Keystone, the room was a good size, there was 5 of us staying in one room we booked two queen with pullout. Was decent, clean, except for pullout, it had some stains on sheet. Since I was sleeping on pullout I complained to front desk, they put me in adjoining room for the night. We spoke with house keeping manager in morning, and spoke with manager, everything was straightened out. Even with small problem with pullout I would stay here again

    3
    « Average is the best I can give for this property »

    First of all, there were noisy children running up and down the hall for several hours after we checked in. If we had known it was going to continue like it did, we would have asked to be moved. We were upgraded to a suite, but the room and furnishings were "tired" and somewhat worn. Even tho we had a large room, two baths, two TV's, etc, it wasn't "top quality". As usual for me, "plastic" is not what should be offered in glasses and utinsils for the cost that was charged. They also did not offer a "Free" breakfast. There was an elevation to our floor from the parking lot so had to hand carry all of our luggage in and did not see a cart for that purpose. As a whole, the place was just not overly friendly although the check in staff member was very helpful.

    4
    « Very nice room! »

    I have stayed at the Ramkota through the years due to its location and over all good service. My last stay found the room to be very nice and they appear to be in the middle of serious upgrades. Close to the new arena and the airport and just a few minutes from downtown, this location sees a lot of business and repeat business at that. Will stay again.

    5
    « Good location for a workshop »

    My company hosted a workshop in this hotel and I must admit it's not bad. Cindy, the lady that checked me in after arriving at 1030 pm, was very courteous and was able to track down my BW account for points. The driver that picked me up (he didn't introduce himself) seem to like the local Badlands radio station (94.5) a lot. I was given a room on the second floor close to the stairwell going to the pool area. I believe it was in one of the rooms that were newly renovated. Free shuttle from the airport to the hotel and from the hotel to local spots. We were dropped off at Falls Park and were picked up before the driver's shift ended (which was at 11 pm). Too bad we didn't bring our suits but we would've taken advantage of the two indoor pools. One was called the "percolator" and had 100 feet of slide area. There was a wading area and also an outdoor pool.

    3
    « National Parks tour »

    The location is perfect for touring Yellowstone National Park. The room we stayed in desperately needs upgrading. The staff are very helpful and very nice and the breakfast is good. The attached gift shop and restaurant are nice features as well. We were there in late September and it's a great time to see the park, BUT PLAN AHEAD as everything may be booked.

    3
    « Week long visit for business. Room 1101 »

    Hotel is starting to get dated. They keep it clean which is good, but flooring/baths need updates. Ceiling in rather low in hallways. Pool area was nice for kids, but hot tub needed some updates. Fitness area was hard to access ( through the pool) and was lacking in equipment. Stayed in room 1101. It was quiet, but the back door to the alley in the hallway never locked. All in all it was a pleasant stay. Decent food, especially the pizza in the bar. Looking forward to some updates though.

    3
    « I see a theme »

    So, stayed here again with less than stellar results. Arrived on a Saturday afternoon and found my room to be clean and no apparent issues. Woke up Sunday morning to shower and found that challenging as there was very little water pressure at the shower head, anyway got through it and told the staff at the front desk. When I went to shower Sunday evening I found I had more water pressure ( at least this time it would come out of the shower head) but still very low. I had excellent water pressure with just the tub running though, oh well I made do. On Monday sometime my A/C in my room just gave up. Tuesday morning I told the front desk and they said they would have it checked, don't know if that happened or not because it was just as hot or hotter in my room when I returned at the end of the day. But on the positive my room was just about as far from the pool as you could get so it was nice and quiet. Also I understand this property is undergoing improvements so I hope HVAC is a priority not just aesthetics.

    5
    « Great place for kids »

    I had traveled here for labor day weekend to visit my niece and nephew who live nearby, and they enjoyed the indoor waterpark as well as many of the other children, it was also convenient that there was a restaurant in the hotel, so you don't even have to worry about getting into your car and finding a place to eat. I will more than likely be staying here again when visiting family in Souix Falls

    2
    « bad experiance »

    This is a conference center type hotel. Many rooms. water park. Found our two rooms to be less than clean. Very noisy air conditioner. Leakey faucet. Flies and sow bugs in our rooms. Beds were comfortable and they did discount us on one of the rooms.

  • 3
    « Business stay without the rudeness »

    My crew and I stayed here for the night as we traveled on to our next jobsite. The hotel had a lot to offer as in conference rooms, bar, restaurant, huge indoor pool area. The rooms were clean and somewhat updated.They did not have shampoo and only one bar of soap in the room I stayed in. The young lady at the front desk was a bit snobby and argumentative with my co workers she was checking in. I'm really glad I did not have to be checked in by this young woman. The lack of professionalism was a big thumbs down on this stay for me.

    5
    « Business and Leisure »

    Best place ever to stay. Staff is friendly, very clean and so accommodating. Lounge is wonderful as well as the food. Great place to stay and will definitely stay again. I utilize this establishment for both business and pleasure.

    4
    « Fine for family fun »

    This was a return stay for us. The mini waterpark is a nice addition, maybe best for a family with elementary age kids. Easy to find, quiet location, just south of I90, and close enough to attractions or to get back on the highway for more travels. Poolside rooms are handy but noisy. Breakfast is not included in the price.

    3
    « Bad security »

    This is a nicely redecorated motel near the fairgrounds and not far from downtown . It is spead out over numerous hallways and very difficult to negotiate. The big problem I had was lack of security. First room racous partiers, hike to orher part of hotel. Second night 12:45 am, insering keys, twisting doir handle, repest 1:45 am. There needs to be security in these ling hallways! Bar and resaurant freindly. I felt unsafe. Expensive motel given poor safety measures.

    3
    « Non-Standard Best Western »

    Hotel is fine, but you have to pay for breakfast. Price is high enough; it should include breakfast voucher. "Waterpark" is noisy and has strong chlorine odor. We avoided the waterpark. I'm sure unused waterpark added to the hotel cost, yet breakfast demanded typically high restaurant charges.

    4
    « Very comfortable and very good for the price »

    The hotel was very clean and comfortable. It was kind of hidden behind a small shopping mall. It was very large and in its day was probably an eloquent place to stay. Now it just seems hidden and very quiet.

    3
    « Large Group »

    I only stayed at this hotel for a short period of time. Got in after long day on a bus and left again early morning. The air conditioner worked well and blew cold air. My room did not have a hair dryer. When I called the front desk to tell them, they told me it was on the wall (there wasn't one there). When I went to the front desk, they said they would bring me one, but they did not show before I had to leave.

    4
    « Kids loved it! »

    Great family hotel, lots to do for the kids and the indoor pools were a hit! Two smaller slides for the little kiddos, one big slide for the bigger kids, and I was very happy to have two separate pools for each age group not to mention an extra outdoor pool. Hot tub was nice but really enjoyed the in room jacuzzi in our suite. The shower in the suite was more then family sized and had 6 spouts, a rainfall shower head, and a standard shower head which made for an excellent steam room in the morning. Restaurant had good food as well, pizzas were tasty, salads were fantastic, and kids eat for 99 cents! We will be back for sure!

    3
    « Average hotel with above average Pool! »

    We chose this hotel for the free water park & pool which were super fun for my kids ages 2 and 5... Other hotels in the area you have to pay an additional 18/pp over 3 years old for watiki water park entrance). The beds and pillows were ok, not super comfortable (kind of what you expect at a best western), the room was dated, but clean. I think we had a former pet room as some of the furniture was chewed. Room had a fridge and microwave which was helpful. There was no breakfast included, in our stay, however the hotel is very centrally located to shopping and restaurants! This place is right next to the hwy! We asked for a room by the pool and didn't hear any road noise! There are a lot of choices in Sioux Falls, I wouldn't stay here again.

    3
    « Review for Sioux Falls BW »

    The hotel was decent. The per son at the desk was very rough around the edges. The beds were okay. The air conditioner worked very well! I recently stayed at a different BW and the ac did not work well at all! The swim area was nice. However, the staff took up the only 2 tables from any guest being able to use the tables to sit and watch there kids in the slide area. They also had no one watching the slide and it got a little too dangerous when there were about 30 kids later in the evening. My smaller elementary kids had to get out due to the older kids rough housing and coming down the slide before the person ahead cleared the slide at the bottom. With that said, management assured me that this would be taken care of, so perhaps it's better now, I only stayed the one night at this hotel.

  • 4
    « Huge! »

    This is a nice facility, with everything you would need for an extended stay or a conference. The pool/water park/hot tube is very nice, and the fitness center has a good variety of machines. No free breakfast, but a nice restaurant on-site.

    3
    « Close to highway »

    I purchased a hotwire discount not knowing which hotel we'd end up with but in the area we wanted. They staff is very friendly and the hotel large. We had a room facing the pool which gave us easy access. It was very quiet once the pool was closed for the night. The beds themselves were very comfortable, but the room itself felt dingy and not entirely clean, the bathroom didn't have a vent fan and had stains on the walls and the floors. The pool area was very large and looked better during the day, I would prefer better lighting at night. However, like the rooms, it felt dingy and in need of a thorough cleaning. Also, it needs a more user friendly system for towels. The pool towels need to stay at the pool and the room towels in the room. Since you're wet from the pool you get cold quickly on the walk to your room.

    5
    « Excellent Stay! »

    All of the employees went above and beyond when we arrived/stayed at this hotel. We loved the upgrade that was offered to us upon check-in. Best Coffee ever.... We checked in late and got one of the best nights sleep. We would highly recommend to anyone looking to stay at this location

    4
    « good overnight sleep »

    Awesome room, extremely comfortable bed. Only bad thing was hot tub was cold and not working. We were looking forward to this after 10 days on the road. Disappointed staff ignored complaints by several guests

    4
    « Great Stay! »

    First time in Sioux Falls, stopped in for a couple nights on our way to Iowa. Was checking out the Sioux Empire fair and stayed at the Best Western near by. Great location, free shuttle to the events we wanted to go to. And to anywhere else in the city if needed. Nice room, connected to the pool area. Outdoor pool also a nice touch. Would definitely stay again!

    5
    « Vacation »

    Awesome hotel, friendly and helpful staff, ignore the crappy reviews, room was nice and comfortable, would definitely stay here again, reasonably priced restaurant with great food, can't find one complaint !!!

    4
    « Great location in a storm... »

    Right off interstate, easy on and off, room service quick and food was great for a weary traveler. Front desk helpful and courteous. Water park and pool for the children but room was quiet for me. Fridge and microwave convenience. Bar, restaurants and meeting rooms.

    5
    « This was a wonderful stay »

    We stayed at 4 other BW hotels before we stayed at this one. It was very clean. It had two restaurants and we used the sports bar. Great service. We asked to be located far away from the pool area and we were very pleased with our room. Internet worked very well. Beds were very good and room size was the best we had of the 5 nights we stayed at any hotel.

    4
    « Would stay again! »

    Made reservation almost 8 months ago at same time I purchased concert tickets because of the shuttle to arena. Read recent Trip Advisor reviews night before arrival & was very concerned about the 1 from Ken on Aug 5. We arrived several hours before regular check in & spoke to Jan, General Manager about our concerns. She was very professional & provided us with enough information to make us feel comfortable enough to check in. We rode in with 2 motorcycles &had concerns about bad weather being forecast. Jan allowed us to park in front of hotel in an area that had cover for some protection & also told us where they have a bike wash station.Biker friendly! If you are a HOG member &not signed up with Best Western HOG Rewards I would encourage you to do this. Hotel was not full so we requested a free upgrade & we were given a 2 room jacuzzi suite with 2 bathrooms. We ate lunch in the onsite restaurant..was jalapeno soup/sandwich/salad bar/dessert buffet..very good..everything fresh. Bob the shuttle driver made sure he got us to the concert venue & back with no wait. He is a very sociable fella! Tammy from Housekeeping had our room very clean & tidy. PS when we checked into our room we did thourough check of bed &mattress to increase our personal comfort level. No evidence of any problem...all was nice & clean!

    4
    « Mrs »

    Very nice and enjoyed our stay. It was near Sioux falls was nice to go see. The room was very clean and the beds were comfortable. The breakfast was not bad but had to buy it.The staff was very friendly.

  • 2
    « Better Places To Stay »

    This property is older and in need of some serious updating. The convention/meeting rooms seemed to be ok and the pools were very nice. I am a Best Western Rewards member and this is probably the worst one I have stayed at. I stayed here because my original reservation at a different property was screwed up and they were overbooked. I found out later that the last meeting my company had at this property one of my coworkers suffered from severe bug bed bites.

    4
    « Nice facility, not so nice staff »

    Nice accommodations with big family room. Wet carpet due to leaking A/C unit and shower didn't drain properly. When I told the front desk staff, they didn't seem to care. They just said "thanks" and that was it.

    5
    « Great pool area for families w/kids »

    Beautiful outdoor and indoor pools. Hadn't been in an outdoor pool in 30 yrs. Had a great time with the grandkids. Made us feel young again. It was also pet friendly, which was needed otherwise we wouldnt have been able to make the trip. Very nice bar to sit back and relax at after a late night dip in the pool. All in all it was a wonderful weekend spent with our entire family, 10 in all (even the dog) in adjoining rooms. We stayed here many many years ago and it has been added on to and updated. it is now the only place i care to stay when visiting Sioux Falls.

    4
    « Big Hotel- a bit pricey »

    We stayed at this hotel on a Thursday evening in hopes it would be less busy, that was not the case. The hotel is very big but for $140 for an outside poolside room it was a bit pricey, the room really smelled like chlorine and there was mold on the ceiling in the shower. A bit disappointing at that price point. The front desk was GREAT, they even found us some plastic silverware! The kids really enjoyed the 2 pool areas so for them it was worth it in the end.

    5
    « Very nice »

    This was one of the more expensive places we stayed at but it was luxury compared to so many we stayed at.The rooms were clean and modern.Overall not a bad price for what you get.Staff were very friendly too.

    4
    « A Handy Location near the Interstate »

    This was a very busy hotel and it showed it. We found the layout akin to a maze, but finally figured it out. The on-site restaurant is nice and the food and service are good, although it would be nice if they could open before 7 a.m. We had a long day ahead and wanted to get going. Since we were headed west on 90, it was a convenient stop.

    4
    « Air Show Weekend »

    If your going to visit Sioux Falls for their air show this is the hotel to use. Specially if you have a family. It is minutes away from the airport and offers a free shuttle to the air show. (Saves you the $4 per person for the parking and shuttle service the air show offers). They will also pick you up afterwards when you call them. The wait was acceptable (15 min) considering there were thousands of other people leaving the air show as well. The check in staff were amazing and polite. I was disappointed that as a diamond member I was not upgraded to a nicer bigger room and was going to ask for the upgrade until I found out the hotel was sold out. However I had booked my room 6 weeks in advance which would have given them ample time to upgrade me and reserve a larger room. (Hence why I gave them the 4 out of 5 ratting) A simple apology would also have been nice to hear but was never given. The hotel offers two pools, one outside and one inside. The outdoor pool is great for adults or children who just want to swim or relax by a pool. There were plenty of seats and loungers and we never had to wait for a spot to open up. The inside pool is a walk in and is fantastic for the younger members. It has two baby/toddler slides and some other activities for them to do. It also has a separate pool that has a water slide for the older kids with an area for you to play basketball in the pool. The only downside is that there were never enough towels so you had to wait and watch for them to bring more out and grab them before they were gone. The room was ok but considering it is a Plus hotel I was expecting more. It is not new or modern but was fine for what we needed. It had a fridge and a microwave for our convince. It is a short 7 min drive to the Empire Mall and other stores with lots of restaurants to choose from. Over all a great family weekend.

    2
    « Not so nice. »

    They put us in a room that smelled like a cattle yard and was not well cleaned, room 1065. The front desk was good about moving us to a normal miss class room, 1019. Definitely the hotel of last resort.

    4
    « Great location with lots of parking »

    I stayed here on a week night business trip. I was in awe at the amount of parking available. The hotel itself has a very difficult floor plan to navigate through. The hotel itself is somewhat old and shows it in places. They have an on sight restaurant and lounge that was nice. The only problem I had was that the shower liners REEKED of a mold type smell! Living in south Florida as I do you have to change them often or wash them. Other than that It was a nice place to stay.

    3
    « Looking forward to the renovations in 2017 »

    The hotel and restaurant staff were polite and helpful - around the clock. And the price was excellent. The waterpark area was very fun for the kids, but somewhat limited for older children (e.g. 12 yrs and older). The din was incredible, but I think that's normal for an indoor waterpark. They did have an outdoor pool as well, but we did not use it. We enjoyed the variety of seating areas throughout the hotel, and found places to have a quiet chat. The restaurant and food were pretty middle of the road but the server made the difference. The rooms themselves left something to be desired, however. On the plus side, having a fridge and microwave was great. The bathroom and seating were serviceable and clean but clearly outdated. The worst part of the room was the bed - it was incredibly hard and impossible to sleep on - despite my being exhausted from a long day. I ended up using all of the pillows to make a surface on the bed that I could actually fall asleep and stay asleep on. Maybe if you prefer a really, really firm mattress this is the place for you? Or just use pillows and make your own lumpy pillowtop, like I did. If they change out the mattresses in the renovation, I would definitely go back. If they don't, I will never be back to this hotel, despite having family in the area and traveling to Sioux Falls regularly. (Oh, side note - they really need accessible entrances at all doors! Only the front doors are accessible. Even able-bodied folks like the push openers for when our hands are full.)

  • 5
    « Great Stay! »

    Glad to have a clean hotel with excellent amenities for family travel. Found this hotel in the local travel brochure and were very excited the water park had features for the whole family. Staff was very helpful and accommodating.

    5
    « Traveling through South Dakota/Mt Rushmore »

    The stay started out rough as our room was indoor poolside, which was quite noisy. Staff was very accommodating in giving us a new room. The most amazing part of the stay was Bob, the shuttle driver. Not only was he friendly and a wealth of knowledge, but when we told him we were going to need the shuttle for jazz fest that evening, he provided his own personal canvas chairs for us to use to make sure we we were comfortable and had an enjoyable evening. Service far beyond the usual or expected. Restaurant hostess in the morning was also very accommodating. All in all, a very good experience. Stay there if you get the chance!

    4
    « Unexpectedly surprised! »

    Booked one night reservation on hotwire so didn't know what to expect. This hotel was a pleasant surprise! Rooms were spacious and clean and the beds were comfortable. Room has mini fridge, with freezer space and a microwave. Indoor waterpark was a hit with my kids. It is a park rather than a pool. Has a large toddler area, a small pool with basketball hoop and decent water slide. Our room faced the waterpark and I was fearful of the noise but the waterpark closed,with lights off, at 10:00pm. Ate breakfast at the hotel restaurant. It was ok. Friendly service and good food (with free coffee). Only complaint is that the room had no information about the hotel. There was nothing about the restaurant, the pool hours or wifi password. Usually hotel rooms are inundate with hotel info. This room had none.

    5
    « This hotel gets it. »

    First and foremost I have to thank the staff for making our stay delightful. Every staff person from front desk to housekeeping was wonderful. The hotel has it all. An indoor pool themed for children. An outdoor pool for the adults. Rooms are nicely upgraded with the larger flat screen TVs. Well maintained, clean... I can't say enough about the accommodations.

    4
    « just a stop on our road trip »

    while returning from mt Rushmore we stopped in souix falls to sleep, nice hotel with a large number of rooms really nice lobby, pool had a waterslide which seemed cool(not open during our stay) No Breakfast which was a bummer..overall a nice place to stay

    5
    « Excellent Staff and Stay »

    Always top notch, friendly, has a shuttle service for use at the airport and going downtown. Rooms are nice and clean, staff refers to me by name, they are outstanding and friendly. Very helpful if you need anything, lounge is great and food is fantastic.

    4
    « Great pool! »

    Fantastic pool! My kids enjoyed the indoor water park and the outdoor pool. The outdoor pool allows for swimming while the indoor water park is for fun. The Jets on the hot tub didn't work???? The older gentleman who worked the pool area was nice and always mopping, putting towels out, tending to things. They had 2 high school boys in the evening who sat on thier butts on thier phones and didn't do anything. Not the hotel's fault guess that's how society is evolving. Our room didn't have a shower curtain but called down to the the front desk and within 10 minutes the staff was putting in new curtain. They apologized several times and my theory was "hey at least they launder them!!" Some places you never know! It's a huge place so takes you a minute to remember where you parked and where everything is. The restaurants downstairs are great. Eat a Freddie Burger at the bar, yum!

    5
    « awesome »

    I have stayed in 100's of hotels over the years and this has been the best by far. The staff was excellent. We had a great time. The room was very nice and the staff took very good care of us. We had no problems with any of our stay. If I'm ever here again this is the only place I will stay. They have a lot of amenities.

    4
    « Overall good »

    I have stayed in this hotel numerous times for business and pleasure. Overall good experience. The rooms are excellent and the hotel is clean. The breakfast at the restraint is a little pricey but good and it is nice having a bar on site. They also allow you to have some drinks by the pool.

    5
    « Great place for business or families! »

    I loved my experience at the Ramkota! My room was exquisite, the staff was amazing, and we really enjoyed the restaurant. I would recommend this hotel for meetings and conventions, but it is also great for families. The water play land is large and features poolside rooms. I can't wait to bring my family here the next time I am passing through Sioux Falls.

  • 4
    « pleasant stay »

    The room was clean and comfortable. A/C was very noisy though, and kept us up. The restaurant was very expensive and does not offer gluten free options. Pool was fun for kids but not for adults, you weren't able to swim because the kids were jumping around.

    2
    « Where do I begin? »

    First, I was charged for 4 adults and the 4th was actually a 17-year-old that should have been free but when I told the front desk, they told me they couldn't do anything about it. Then they made a charge to my card for incidentals but never told me they were doing it. Wifi didn't work. I had to be on the phone for at least half an hour before that would work. Currently, we have no air conditioning working in our room - all night long and it's in the 90s outside. I called the front desk twice (2nd time after more than an hour had passed), and they finally sent someone to our room. The sink had hair in it when we arrived, and hair was on the floor as well. The maintenance guys asked if they could bring a portable into our room if they can't fix it. I told them that's fine because I need to breathe, which currently has been tough to do (at least through my nose). Smoking allowed in the public places (including cigars). Bad stay - DO NOT STAY HERE - Not worth the money!

    2
    « Very disappointing »

    Problems from the start. We had trouble w/our room door. My brother had to connect toilet flapper to flush. Waterpark was so heavily chlorinated, my eyes burned & i hadn't entered the water. Outdoor pool never had towels. Three tries to cancel one room & still got charged. Front desk actually put my cousin's family of 4 in the cancelled room that only had a king bed. Now i get to have $116 held on my card 5-10 days until it drops off. Ridiculous! While trying yo cancel king room again, another person checked out and mentioned issues with doors. The best part was the pizza from the restaurant.

    2
    « Really? »

    Went up to Sioux Falls for a concert and one reason we picked this place to stay was that had a shuttle. Now the shuttle was outstanding and the driver Bob was super great! But the shuttle was the highlight of the hotel. The lobby was beautiful so I thought this is going to be good....wrong. Our room itself was small and clean, the bathroom was smaller than a hall closet. We could barely put our stuff in there. The toilet squealed every time we flushed it. The bathroom door was coming apart and the door to our room had to be closed. I mean usually when you leave a hotel room it will automatically close behind you but our room door had to be physically pulled shut. We went to the sports bar and grill for dinner before the concert and the food was awful. I am so glad that we were only there for one night. If you go say hello to "Bob" but then turn around and run as fast as you can.

    2
    « Do not stay here »

    I arrived on May 31 leaving on June 1, 2016 After a long day of travel my friends and I stopped at the Best Western Plus Ramkota Hotel. After checking in I notices cookies are the front desk counter and punch. After placing a cookie on a napkin, a woman at the front desk said the cookies were only for the guests from New Zealand who drive mustang cars. I was shocked, she told me I would have to return the cookie and watched me until I returned the cookie. When I tried to unlock the door of my room I could not get in the green light would not turn on, returning to the front desk I was told I had to pull up very hard on the handle. Returning to the room I did get the room door to open part way the security lock from inside the door was latched. It was a pool side room and someone told me there is a door on the other side of the room, after finding the other door I went into a very hot room...the air did not work. I returned and was given another room the air conditioner worked, the tub was dirty, unfortunately I did shower in it. For the first time I have a foot fungus... the pool is nice and the café was good.

    5
    « Nice »

    At the last minute we changed our reservation to this hotel because our first choice hotel had to drain their pool. We were not disappointed. Easy check in. We were walked to our room. Room was nice and clean. Big bathroom area. Great pool that our three elementary aged school kids loved and stayed in for hours. We ordered take out from the restaurant and ate by the pool. Food was good. Steak was a bit overcooked though. And only one small ketchup container for five of us to share. Nice kids club with welcome package and flavored water at the front desk. We would come back and recommend. Will be staying with Best Western again soon.

    2
    « Don't bother! »

    The only thing this hotel had going for it was the swimming pool. The lobby is deceiving because it's the only clean and nice area of the hotel. The lights in one of the stairwells was so full of dead bugs it made it dim. There are also cobwebs everywhere full of dead bugs. We had our air conditioning set on high and it never got below 70 degrees in our room. My parents had a room where the air conditioning was completely broke and they sat there for 3 hours trying to fix it before we asked to have them move to another room. When I looked on their air conditioner there was about an inch of dust caked on it. We complained about our air conditioning and they said there was nothing they could do about it. I am not usually a hard person to please but for the price a little cleanliness would have been nice.

    5
    « Excellent customer service »

    I don't typically have high expectations for a Best Western but this hotel had great customer service. They obviously care about guests and go above and beyond to make people feel welcome. I was there for a conference and was delighted with the attention to detail they demonstrated.

    4
    « Glad We Stopped »

    We stopped at this location after a 13 hour car ride with 3 children and a senior citizen. The water park was great for the kids. There is plenty of seating to sit and watch the kids enjoy the park. There is a very nice outdoor area with a pool and plenty of seating there too. We had a room with two queen beds and a roll away bed. The room was plenty big for all of us. The room was clean. The bathroom was clean. The beds were comfortable. The hotel was packed and we were near the pool and water park area. However, it was very quiet. We heard nobody in the halls or outside. Very nice stay and we would definitely stay here again.

    5
    « UNEXPECTED DRIVING »

    The hotel personnel were very friendly and helpful. I needed to leave keys at the desk to be picked up and that all went as planned. I felt the bed was a bit firmer than I am accustomed to and would have preferred a pillow top mattress. Other than that the premise was clean, nice thick towels, an attached restaurant (I stopped in just for a glass of ice when leaving). Good experience, I would stay here again.

  • 2
    « Not worth the money »

    We had reserved a king bed. When we got our keys, realized that our room was locked from the inside with no way to open it. Informed the front desk, who was thoroughly annoyed and we got moved to a double queen room, they stated that they had no more kings. The room smelled like it was a former smoking room. Didn't get a good night sleep because the ac unit was noisy every time it started up. The room needed updating, curtains were off the clips on the Windows. Just wasn't too pleased.

    5
    « Sioux Falls Ramkota is the Way to Go »

    The Ramkota in Sioux Falls met all our needs coming back from Alaska to South Dakota. The pool area was incredible and they let us ask our son and his family in for swimming and a little reunion. We will never stay any other place in Sioux Falls.

    1
    « Awesome water park, Horrible hotel »

    The first room that we were assigned had broken springs and a stained mattress in the sofa bed, as well as food debris on the mattress and sheets of the sofa bed. We were then switched to a different room in which one of the sinks didn't drain, and the drain in one of the showers was very slow. Additionally, the temperature regulator for one of the showers would either put out only hot water or cold water, and the temperature could not be regulated. On top of that, the surrounding rooms and hallway were very noisy and the noise carried and woke up our children multiple times. We asked the hotel staff to look at the drains on the shower and the sink, but they weren't addressed during our stay.

    3
    « Usually wonderful and exceedingly honest when I left my bag and they sent it »

    Hot tub is usually dirty; pool is too crowded. This stay there was a large black bug in bathroom that went under the stool- the person said he did not know what to do. we did not get showers because of the bug. I asked for discount at desk and they refused I told them to seal the stool to the floor to keep the bugs out

    4
    « Great location for a meeting »

    The rooms are nice with outside entrances next to your car. But the Amphitheaters with seating and projection equipment are nicer than anywhere I have ever stayed. Loved it. The food was good. Nice staff.

    4
    « good stay »

    Good room with in room access to the pool. The bar had good bartenders who knew how to make a drink and offered good food which we ate on 4 occasions. The restaurant had a buffet breakfast or cook to order which was very good and reasonable priced. Grandkids loved the pool amenities. Easy freeway access. overall very happy with my 6 day stay.

    5
    « Ramkota »

    This is a very large hotel. It has easy access to freeway and convenient for travel throughout Sioux Falls. The airport was close and the view was so-so, but we couldn't hear any noise. The room was very large with sofa and other chairs. Would definitely recommend to families traveling in the area.

    3
    « Average hotel »

    The room was clean and comfortable. The pool is more for younger kids. The big slide is only open from 4-8 so our children were disappointed they didn't get to go on it. But overall it was a nice stay.

    3
    « Nice hotel. Pool needs more safety measures in place. »

    Nice hotel, friendly staff, comfortable beds. The pool looked dirty and going down the slide the water splashed in my mouth which was extremely salty. There definitely needs to be more staff in the pool area for safety measures. A bunch of teenage boys out of control playing water basketball with little kids around and one of the teenagers ended up splitting his head wide open, blood everywhere. We would stay again but definitely needs work on the pool area.

    4
    « Good location, staff friendly »

    Good location and staff friendly-but they do not offer a breakfast.The room was very clean and the bed was comfortable. It is close to the freeway and about 10 minutes away from any chain restaurant. If you have children they do have a indoor water slide.

  • 3
    « Adequate »

    We had stayed there 3 years before and had enjoyed it, but this visit wasn't as nice. The older lady at the desk was fairly difficult to deal with and didn't start the stay off well. The pool was ok, but the hot tub needs repair on the jets and didn't look very clean. Room was good, but overall the whole place could use a remodeling upgrade.

    3
    « Family hotel »

    The hotel is a little run down, we've actually stayed here twice. The kids love the pool, but the rooms are a little dirty and need updating. The bar food is poor and the breakfast buffet is poor quality. We were even here one night they had a rap concert in the conference room and it brought in a pretty shady crowd.

    5
    « What wonderful service »

    Recently we hosted a conference at the BW Ramkota in Sioux Falls. Every single staff person we encountered was exceptional. They went above and beyond, anticipating our every need. Our banquet was for 370 people and they had us served with our delicious meal in no time. Very professional, friendly, and accommodating. The hotel is immaculate, the rooms are very comfortable, clean, and refreshing. Staff was never hard to locate, they were always willing to drop what they were doing to make our conference guests comfortable and never wanting for anything. Marvelous experience. Great price.

    4
    « Nice evening, nice hotel »

    AAA has this Best Western as a 2 Star. we stayed there one evening and it was very nice, clean, quiet, room with a king size bed was very big and a nice breakfast. A lot better than 3 Stars we've been to.

    5
    « Excellent hotel! »

    Our stay at the Best Western Plus Ramkota Hotel was wonderful. Service in all areas was great. Two of the waitresses, Rachel and Kaele, were really outstanding in personal attention. Looked forward to seeing them each day. The food was great. The kids all had a fabulous time in the water park. We booked our four rooms through Priceline and the rates were unbelievable! It's location to the highways made all the attractions accessible. Look forward to staying there again.

    3
    « Reasonable price for quality of Hotel »

    The hotel provided a great waterpark area for children, clean rooms, quiet environment. Has a restaurant on the property and the staff was very friendly and helpful. The rooms are average but acceptable for the price I paid.

    4
    « Pleasant Business Stay »

    Despite a slightly confusing layout, I had a pleasant stay. The rooms were great, and the staff friendly. Meals for the large conference I was at were minorly inconvenient, as they were served in a different room than the seating. Good destination hotel, but not many attractions in walking distance.

    5
    « DWDobbins »

    I recently had the opportunity to put my family up at the best Western Ramkota in Sioux Falls, South Dakota. I cannot adequately express my joy and pleasure derived from the excellent service my family and I received at the Ramkota. Haley was the first smiling face we met at the front desk. She was awesome. So nice. So knowledgeable. We also enjoyed the shuttle service, with our wonderful driver and attendant, Ian. Talented driver...really knew his way around Sioux Falls. A safe and courteous chauffeur. And finally there was Molly. She was absolutely fantastic! She greeted us with a big broad smile and a pleasant tone of voice. She listened closely and met every question with confidence. Molly was so personable, professional, pleasant and authentically friendly! She received and responded to our many questions with patience, poise, and precision. She is an incredible asset to any organization of which she is a part. Molly seemed to genuinely care about our silly little weekend plans, as if she were a part of them. She was vested in our happiness, and in the success of our stay. In my line of work I have dealt with thousands in the hotel and restaurant industry. I have often paid far higher fees to hotels with a professional concierge service, while receiving far inferior customer service than that which we received from Molly. She was wonderful! Thank you, Ramkota. Thank you, Molly. What a great stay.

    2
    « Don't expect room service »

    Stayed at this Ramkota 4 days, 3 nights. Room was ok, not remodeled as we had been told. Bath fan annoyingly noisy, hole in the shower tiled wall, where a soap dish had been moved and a smaller round metal disc placed sloppily over the square hole leaving a gap for water to get in...ugg. Noticed other things replaced & workmanship shoddily done. Next morning a knock on our door before 9AM...maid service . Asked if they could come back as we would be leaving shortly. Left 15-20 minutes later & returned after 5pm to find bed unmade, nothing replaced or cleaned. Spoke with front desk who said they would send someone. Waited but no one came and as we were to meet others, finally walked to the front desk. Commented on lack of service and they asked if we wanted someone sent down???! We said yes, again. Manager made excuses that we had turned away the maid service in the morning and on how busy they were. No apology. We didn't really get a sense that she cared. Maid did finally arrive and ask what we wanted done?! She did do a good job though. Following day we left early, arriving late afternoon...no room service, AGAIN. Glad we brought extra coffee...no room service no refills!! Had to take our towels down to the desk for new ones....same personnel at desk. Asked if we wanted maid service??! I commented 'I shouldn't have to ask!! Reply was "I know". Others in our party staying in various parts of this hotel had same experience. We will not be staying with Ramkota again.

    1
    « Family reunion »

    The night started at the front desk. The front desk clerk didn't seem to have time to check me in. After getting through that little fiasco, we got to our room. The key wouldn't work! It wasn't just a key not programmed, the lock wouldn't work. The maintenance man arrived & got us In a half hour later. After meeting the rest of our group, we found out all of our doors didn't work. One wouldn't even lock. If you pushed hard the door would open on its own. Really safe with kids in the room!! That night our AC wouldn't cool & never did the rest of the weekend. Maintenance came out again but it never cooled. The restaurant was overwhelmed at breakfast & service sucked! The food was mediocre at best. Frozen butter for toast etc... The hotel needs to be upgraded badly. I remember when Ramkota was a leader in the industry. Not so much anymore.

  • 4
    « Exactly what we needed »

    The hotel room was perfect for our business trip! Comfortable bed, relaxing shower, and pretty quite throughout our stay. We used the refrigerator for some left-over food and it kept it nice and cold. We didn't care much for the coffee in our room, but the coffee in the restaurant was very good. Overall, a very lovely stay in the hotel.

    3
    « Nice Overnight Stopover »

    Easy access to this hotel but for the time of year and fact breakfast was not included in this Best Western Plus we will likely consider other hotel properties in the future. We had no complaints otherwise.

    1
    « Bad from beginning to end »

    After a lengthy check-in, we went to our room. We were unable to access our room with the key. We went back to the front desk and maintenance was sent to our room. Supposedly he fixed the door, even though we could not get in it all weekend without thrusting our whole body on the door to get in. The pool entrance door lock did not work once. The pool area was extremely warm and very loud. Not a good location for any conversation. Our room never got cooler than 75 degrees even though set the thermostat at 60. Maintenance "fixed" this too. The service in restaurant was slow, rude and unaccommodating. The food was below par and all we had was breakfast. Save your money, way overpriced and underserviced!

    2
    « This is not a Best Western Plus »

    I was disappointed to find out that my $100 plus room did not include breakfast. When I asked the female night supervisor she advised they had no knowledge of BW and was not aware of the BW mobile app. She made it clear they were independent and did not care what the BW app told me. I found the front desk staff rude and uncaring. Why be affiliated with BW when the staff makes it clear they could care less about BW customers ? The hotel had a sign that says if they don't greet you as a BW rewards member they will give you one dollar. What a joke.....what you really get is distain and no special welcome except rudeness. This is a huge hotel which is quite old and in need of some TLC. My room was a five minute walk from the lobby. If you want to stay at a Convention Center this hotel is for you. If you are travelling and expect what you are used to at a BW plus choose another location.

    3
    « temps »

    The only problem I had with the room was that the HVAC unit was not working properly - I attempted to make the room cooler but I was unable to cause the temp go below 74 - even though I set the temp at 59!!!

    3
    « Good and Bad »

    Motel is a decent place overall. Neighborhood looked ok. Check-in did not go so well. Had us on record, but did not have rooms ready by the time we checked in about 5:00 or so that night. Room was good, but arranged oddly where the walkway was not very open from the room entrance area into the bed area. Furniture (closet) narrowed the opening to where one had to be careful walking through in the dark. Shower water was pretty cool (luke cold , but not icy cold) one morning. Cold showers suck. the rest of my group had same problems. Hotel staff were all very nice. Check out was good.

    5
    « Great Service! »

    Delphine in the pub and grill did a great job. We stayed on a Sunday night,4/3/2016, during March Madness. The pub had a number of people at the bar along with a number of full tables. Delphine worked the room alone, made certain everyone had a drink, received their food in a timely fashion, visited a little with the customers and always had a smile and wonderful attitude. The food was good too. We also want to mention the great desk staff and Ian (?). This was the first road trip for our new dog. We mentioned this upon check-in and when we went to the restaurant in the event of any problem. All were extremely nice, accommodating and as a result we thoroughly enjoyed our stay - including Bailey.

    5
    « Staycation Sensation: A Home Away from Home »

    Our family required a much needed get away from the busy family and work schedules we keep. Living in Sioux Falls, when selecting a locale for a Staycation, expectations are understandably high. Why pay to stay at lodging in a city in which one lives if the offerings and experience are not exceptional and surpass the comforts of one's own home. In the Sioux Falls Best Western Plus, we are happy to say we've found a second home. This hotel, amenities, and staff provided us much more than that. We felt welcome, greatly served, and completely relaxed. The Maple Street Café and Room Service made meal planning while on staycation easy, affordable, and delicious. The Triple Threat (Mushroom Burger) and Lobster Sliders aimed and a succeeded in satisfying the whole family while providing that little extra touch of culinary class. Michelle the manager of the restaurant is second to none in the industry we have met. The amenities, such as the expansive indoor water-park, gave the children and us a taste of the tropics, while just a few miles from home and made our stay a wonderful time. Our suite was clean, comfortable, quiet, featured a refrigerator and microwave which made us feel at home, and was everything and more one would hope to expect. Finally, service is top priority while staying anywhere for our family. We are overjoyed to say that the FIVE-STAR service provided by our staff Molly was unmatched. We have routinely stayed in accommodations costing $500.00 a night for a room and on occasion have been disappointed. In the service we received from Molly, we would have gladly paid that and more. She took special care to welcome and make her available to us and our children, making our service feel like that which provides personal attendants. She also went out of her way to assist us with preparing a floral arrangement which we brought with us for our room. With the service provided by her, Michelle, Cindy and others we will exclusively recommend this hotel to those staying in Sioux Falls and return ourselves.

    3
    « Conference Stay »

    Stayed here three nights while attending a conference. Nothing exceptional about the hotel. Older property, but does appear to be maintained. Check-in and check-out were both cold. Clerks were both flat, not friendly or unfriendly, just flat. Room was okay, two beds. Mattresses seemed worn out - support was not very good. There was no mattress cover, which I prefer. Shower drained very slow, but in fairness, I did not report to front desk. I would not have stayed here if it were not where the conference was. Ramkota's seem to be older and well-used.

    5
    « PBR Weekend »

    Great motel with great staff and service. We used the shuttle to get over to the event center both nights and had great service. The staff is very professional. With a number of events going on I thought the motel was very quiet. Each of the staff members seemed professional and treated us so well! The room was great for the price.

  • 5
    « Business Meeting »

    I was the speaker at an event held at the hotel and appreciated that the training rooms were right down the hall. Front desk check in was very friendly and Molly did a great job offering suggestions about dinner. I ate three meals at the hotel and the portions were huge and delicious. I only had one issue with the waiter when I was dining with a coworker. Although he was polite and stopped by the table to make sure everything was served correctly, every time he would call us "honey" or "dear" or "sweetie". This young man has potential as he was very attentive and friendly...his manager simply needs to advise him to say "can I get you "ladies" something else or use the word, "Ma'am. Other than that he was terrific!

    3
    « It was ok »

    Staff was friendly and helpful and the boys enjoyed the pool even though it's geared for younger children. But the whole experience was just mediocre. The rooms were small and the beds were not very comfortable. (to firm). The tub didn't drain well so you were standing in about 2 inches of water while showering. You could also tell when someone in another room started or stopped showering because the water pressure and temperature would change. These things aren't a huge issue but the whole stay was disappointing. If you can get a deal (under $100) the it might be ok but I think I'll try someone else next time.

    2
    « Stay »

    Check in was a nightmare. It was complete disaster. Said room was ready, then get up to room to find out not ready. Water was not warm for baths so questioned it and said to wait a little. Well waited till next morning and by then cold water for a shower. Four hours later still no hot water. The restaurant food was not bad. Service wasn't always the greatest - just not enough help for the amount of people. I felt they were trying. Waitress was frustrated as she had a lot going on but not always her fault n

    3
    « Ramkota Weekend »

    Overall a good place to stay. Rooms are nice, a bit tired and some remodeled better than others. The hot water in our shower was backwards-plumbed in opposite for hot and cold int he shower. The pillows on the bed were typical hotel pillows, well used, clean and very soft. Cleanliness overall was good, lots of popcorn and wrappers int he stairway-but it was a very busy weekend at this hotel. Banquet food was average-over cooked roast beef, basic salad. The bar drinks were rather pricey for what you received, we ordered 2 meals/appetizers and and 2 rounds of drinks and the bill was almost $80 without the tip. Service was very good.

    4
    « Nice place »

    The hotel is large and sprawling. Rooms are nice and very clean. Beds are comfortable. The pool is a water park and as such there were many families with small kids running about. My only complaint was that a group of rooms by ours were using the hallway as the central party zone . It took 3 calls to the front desk to get them back in their rooms and then the sound still came through the walls

    4
    « Good Place »

    I and my family enjoyed staying here had fun in the pool. Wish more wrist bands were given but thats ok. The beds were pretty good to sleep in too. Enjoyed the non smoking too and it was very close to the interstate.

    4
    « Nice place »

    Comfortable room, nice pool with water slide. I was driving through and just wanted a good night's sleep. I had a decent time including some R&R in the tub. Staff seemed generally cheerful and helpful. Free coffee in the lobby in the morning.

    5
    « Restaurant Staff »

    I recently arranged to have a private birthday party in the hotel's restaurant. Michelle, the restaurant manager was a pleasure to work with. Kat, our waitress did a wonderful job taking all of our orders and is to be commended. The room was set up just as planned. Everyone was happy with the meals they ordered. I had a steak and it arrived exactly as I ordered and the spices they used on my steak was awesome. I would highly recommend eating at the hotel restaurant.

    5
    « Pets stay free! »

    Location is easy to get to, right off I-29. North side of Sioux Falls. Gas station is right across the street which makes it easy to fuel up and go. It was Sunday night, they were short staffed. The front desk clerk was very nice and helpful. I was thrilled when she told me that pets stay free! We had two dogs traveling with us. Our room was good size, two beds, non smoking. No funky smells and clean. Bathroom was small. Not much room in between the toilet and door. Water pressure and temperature was great. Sink was separate upon entry. I noticed a leak under the pipe. I put the garbage can under it and notified the front desk the next morning. It didn't bother us though, nothing major. I had to unplug the refrigerator as it was getting louder. The AC/Heat unit worked fine, although I wish all hotels would go to "central air and heat" and get ride of the window units. Ordering room service was a bit of a challenge. The menu was on the hotel directory on the television. It took awhile to navigate back and forth and for someone that is not "remote, tv, computer" savvy, it would be very difficult. Called the room service number several times, but no answer. Finally got through to the front desk and she apologized that they were so busy and short staffed. She walked our order over to the restaurant herself. We received our food, hot and fresh within 30 minutes from a very friendly gentleman. Also ordered room service breakfast the next morning. Again it came quickly from a very friendly girl. Food was hot and so good. Room service prices were some of the lowest I have seen. Not many "grassy" areas outside to walk the dogs, especially in the winter as it is covered with snow. But we managed. The beds were not too soft, not too firm. And we got plenty of nice pillows. Wi fi worked great. Check out Monday morning was a breeze and we were on our way home. We had never stayed here previously because I'm a bargain shopper and the price seemed high. I found a great rate on Hotwire and we gave it a try. I'm so glad we did! After you figure in that there is no pet deposit and there are nice restaurants onsite, the price comes out the same to that of a "budget hotel". We found our new stop in Sioux Falls! Thank you all at the Ramkota for making our stay so nice!

    4
    « nice stay »

    We stayed here on our trip through to Alaska and the staff were very helpful with everything I asked. The room was very clean and the bed was comfortable. Check out was easy and breakfast was good as well.

  • 3
    « A pleasant stop »

    I have very mixed feeling about this place. I stayed here 3 nights and would stay again if the price is right. It is a little confusing to get to the first try. The staff is outstanding!!! The bar n grille was very nice food was good and they had free popcorn that I took back to my room every night. My room was large and clean with lots of outlets and surface space for the business traveler. It had a mini fridge, microwave, full size coffee maker and toaster. I was thrilled. But the walls are paper thin!!! Very noisy. I also had an issue of no hot water any of the mornings I was there. It was Luke warm at best. I got a very good price and feel like it was my best option.

    5
    « Awesome Place, Awesome Service »

    Just passing through very late at night, and was very glad we saw this place and stopped here. Got checked in by a supermodel named mollie who was very professional and eager to give us info about the ammenities. Had a drink at the bar which was very convenient with friendly service in there as well. This hotel is pet-friendly and right off the interstate. Will definitely stay again when passing through. Thanks

    5
    « Pefect for family & kids! »

    Very clean, nice water park, kid friendly! Would highly recommend this hotel. Have stayed here multiple times and will continue to stay here. Front office and staff were very helpful. Made booking easy

    4
    « Happy Campers »

    The hotel was very busy with tournaments in town and the pool was packed with birthday parties and parents of kids who were in tournaments. It wasn't too crazy but the kids both had fun and met a lot of new little friends. We had the sink drain backup in the bathroom that took a plumber to fix since the maintenance workers weren't able to get it to drain. We received coupons for breakfast for the next morning for the inconvenience and that was appreciated. The room was clean, the bed was comfortable, the staff were all very friendly and we enjoyed our stay. When we returned the next night, the drain was cleared and everything was fine. We've stayed here a few times and the pool is so much fun for all ages. We'll be back again.

    5
    « Amazing!! »

    Absolutely loved this place. The atmosphere is nice and the hotel staff were amazing. Our rooms were clean and great beds. Room service was quick and friendly. The food was amazing and not over priced for the area. The pool was so much fun. The kids and I loved it! Plenty of play room for everyone. The work out room was clean and in good shape as well. The price was great too! I will definitely be returning and highly recommend!

    4
    « Super nice staff »

    The people that work at this hotel are super friendly and kind. Especially Bob will show you around town and have wonderful ideas what to do around Sioux Falls. I hope the hotel will update their heating system in the next couple of years, it can get a bit loud for light sleepers. Overall the service and readiness of the staff to help with anything, made the hotel a very comfortable place to stay.

    3
    « Lower end property masquerading as a higher end property »

    The Best Western Ramkota is an average property but it is old and still smells from the bygone days of full smoking hotels. They have updated some parts of the property and placed fancy dressing on others, but it doesn't hide the age or wear. The price does not reflect the value and they don't even offer a breakfast. The Wi-Fi is also terrible, although multiple hot spots are available they all drop. The staff struggled at check in, unable to find me in the computer although I was spelling my name, but did try to be helpful. I can only recommend staying if no other choice. I can recommend also if you don't have another option

    5
    « Nice Place to Get Away to »

    We were very please with our room. We didn't get to enjoy the pool area but it looked fun. The service was very good. I felt very welcome and they were always willing to help us with directions. We got to eat at the hotel restaurant. The brunch was very good. Parking near our room was great because we had lots of luggage

    5
    « Ramkota »

    Excellent clean, fun pool area for all ages of kids. Room nice size with fridge and microwave. Clean room and hotel. Staff was friendly. Has a bar and restaurant onsite. Easy on and off access to many locations. Nice quiet neighborhood.

    3
    « Too over crowded. »

    The only reason we stayed here was for the water park, and it was a disappointment. The pool was completely over crowded. There were more than 15 KIDS just in the hottub alone at all times, most of the time with no adult supervision, both nights that we stayed there. No parents were watching any of their own kids, most were sitting around the tables drinking. It was quite a hassle since my 4 1/2 year old only wanted to go down the kids slides, but other kids were trying to climb up, and with no other parents around I had to get after a couple of kids to get out of the way so that neither my child or the child being rude wouldn't get hurt. The hot tub was filthy, it was a dark color, and the smell of chlorine was so strong that we could only stand sitting in there for about 5 minutes at a time, I can only IMAGINE how often they clean it out. There were NO towels available in the pool area both nights we stayed, when I informed the front desk that there were no towels she handed me two "bath" towels. They didn't provide us with any other places in town to eat, only trying to "promote" their own restaurant which was overly priced. We also couldn't find a "do not disturb sign" in our room which is highly upsetting because we didn't want maid service, so we had to wait at the hotel until a maid came and we could inform her that we wouldn't want service. We lost power twice throughout the first night of our stay, and the second night the fire alarm was pulled by some little kid who thought it would be funny at SEVEN AM, with a fire alarm right outside our door. When telling the front desk she replied quickly with "we did everything we could to stop it". It went off and on for almost a HALF HOUR, all they did to try and prevent it was close all of the hallway doors. Other than that, the staff there were all very polite, and the room was very clean, the price we paid wasn't bad but I think we'll try somewhere else next time we're in the area.

  • 3
    « Ramkota SFalls SD »

    we connected with family for a weekend. overall it was a good experience, however the beds are extremely hard. we had a poolside room. the smell of chlorine was extremely strong. my eyes burned inside the room the entire time we were there.

    4
    « Fun evening »

    We stayed here primary for the water feature. Our 5 1/2 year old loved it and spent most of the evening either on the large water slide or on the lily pad/log area. Our room was very spacious and we liked having a sink in the bathroom as well as another sink/vanity area outside of the bathroom. The beds were very comfortable and the heating system was consistent. However, there were at least three power outages during the night that reset the digital clock and that might have also been why the Internet connection was having problems. My husband went to eat in the restaurant in the evening (around 7 pm) and had a very long wait to be seated and then also to get his food (a chicken Caesar salad). He said it was very good when it finally arrived; the restaurant just seemed to be overwhelmed with people. We tried it for breakfast the next morning and waited almost ten minutes to be seated (there was only one person in front of us and lots of empty tables), another ten minutes to get our waters and a menu, and then it took about twenty minutes for our two orders of pancakes to arrive. The food was good, but the the service was just really slow. I don't know if they were understaffed or what was going on. Overall we had a really good experience here with the pool and the room and would stay again. It was one of the best sleeping beds we've had in a hotel lately. We would probably just avoid the restaurant next time around.

    5
    « Kid & Pet Friendly »

    Traveling back home from visiting family, we needed a place that was pet friendly too. Came across Best Western Plus Ramkota. It's right off I-29 and just before I-90. Pets stay free and they even gave us some treats and poopy bags. Our daughter was super excited to see the indoor water park too. We stayed on a Saturday night so it was open late. Hubs and I got to enjoy a cup (no glass allowed) of wine while she played away.

    5
    « Just the right place »

    We were traveling with a dog and had to stop because of snow. There is no pet fee here. The waterslide and pools were a bonus since our stop was unplanned. The staff was beyond helpful and friendly. The night manager went out of her way several times to help us and answer our questions. The food at the sports bar was surprisingly delicious if a bit high in price. We could bring outside food and drink into the pool area....they even asked if we wanted plastic go cups at the bar for our beer. We were stick in snow and there were two snow shovels at the back door for communitiy use. I will stay here when passing through Sioux Falls again.

    4
    « Be Careful of Your Reservations »

    If you are making reservations make sure that they will follow thru on you special needs/ request. They did not for us nor did they even try to make it right. The Hotel it self is very nice and clean!

    4
    « Western humble simple luxury »

    What an experience! I entered this room expecting a typical modest hotel room to crash after a long trip. Instead I found a suite with so many leather reclining comfortable chairs, I lost count. How to exploit 4 or 5 leather chairs, a large sofa in a living room, a dining room table, two bathrooms and probably three TV sets? The luxurious whirlpool tub in the bathroom was so high, so large, and so deep that it could have used a ladder to climb in and out. Almost large enough to take a few swimming strokes. Front desk folks were delightfully kind and folksy. Breakfast was wholesome. All in all, it was a delight to stay in this "western-sized" hotel. My only reservation was room lighting - so dark and of a yellow-orange hue that it's hard to know that beautiful sunny South Dakota awaits outside.

    5
    « Spacious friendly Best Western »

    We booked this hotel via a blind auction site (Hotwire/Priceline etc) and very very satisfied. Check in staff were super friendly, for some reason we were there a long time but it was more banter rather than admin faff of actually checking in to the hotel. This hotel covers a vast area - there are lifts located throughout the property. It's not very tall but corridors were long - at least they were well furnished and welcoming. Seemed to attract a friendly clientèle too! The relatively remote location lead us to use the sports bar/diner within the hotel. We found the food to be of good value and they ere accommodating to take-away requests. There was also a reasonably variety of beers available which kept this beer snob amused for a few rounds. Reading between the lines there are a few Best Western Ramkota hotels, if they are all as good as this I'd heartily recommend them!

    5
    « Great hotel! »

    We stayed at this hotel on 11-23-15. Had a great experience and the pool fun for the kids was better than expected. Great pool side room and the food was excellent! I will be staying at this hotel in the future and I will be recommending it to everyone.

    5
    « Very nice »

    On a very stormy night it was nice to check in to such a comfortable place, very friendly checking, with no resturaunt we went to the lounge and had some food and a drink, the waitress was very friendly and pulled up the weather report for us to see. The room was spacious and very well equipped a good nights sleep was had

    3
    « Birthday Weekend »

    We had a great weekend. But there was some thing that needed repaired. I brought it to the attention of the front desk. I was not complaining but I know people will break things and not report it. I was not expecting a discount or anything but they did discount our room. Everyone was great. They only thing is to see the room service menu is a pain in the but on the TV.

  • 5
    « Ramkota Hotel »

    I Always enjoy staying at the BW Ramkota, Sioux Falls. I will be staying there on our return home. The beds are very comfortable. The food in the restaurant was terrific - we stayed for dinner. The price was good. The breakfast in the restaurant could have had a voucher from the hotel. This time we went to another restaurant for breakfast - other times we had breakfast in the Restaurant. I am very impressed with the overall appearance, service, and comfort at this hotel. we have stayed there many times before and will continue to use the BW Ramkota in Sioux Falls.

    5
    « Great place to stay just off of I29! »

    Great atmosphere lots of things to do, excellent pool area and man the food is good! I recommend the Cuban sandwich with Parmesan fries with extra pickels! So GOOOOD! (Recommended by DEL) Rooms are quiet and comfortable. Always look forward to coming back to this hotel!

    3
    « 2 nights, batting 50% »

    Stayed at Ramkota Sioux Falls 2 nights. First need to say that the front desk staff was very professional and friendly each time I was there. Had a first floor poolside room the first night, excellent room, clean and quiet HVAC could of stood an update but it worked fine just looked old. Room for second night I think should of maybe been on the "in maintenance/don't rent" list but is clean. Must of been repairing mirrors, both have duct tape holding them to the wall.

    5
    « Fun Stay »

    This hotel was very clean! We really enjoyed Frankies!! Very friendly bartender! I would recommend this hotel! Loved having the shuttle take us to and from our concert! VERY convenient! We will probably stay here again when we come back for any concert!

    5
    « Very clean, excellent facilty »

    I have stayed at this facility several times, and every time it has been the same. Always a pleasurable experience, everything from the room to the restaurant!! The location to the interstate is very handy, there is an elevator which even with just 2 levels makes hauling baggage simpler. The pool and play area for the kids is very nice, especially in the winter.

    5
    « Medical trip »

    We have made the Ramkota Hotel our go-to hotel when we need to spend a night in Sioux Falls. It is pet friendly and all the rooms are very clean, friendly staff. We have been able to have our nephews family meet us there (they live in Sioux Falls) so their kids can enjoy the water park and we can spend extra time with them. Great place for couples or families!

    3
    « Room right above the washer/dryer »

    Stayed for 2 nights and was tough to get to sleep (first night) with the very thin walls. Heard the people in the wash/dryer room talking from 1-2 am. Kids had fun at the waterpark, and was nice to be able to have pets stay.

    5
    « Great Stay! »

    Stayed here for 2 nights with the family. The price was good, the room was clean and functional, and the location was very convenient. My kids (ages 7 and 6) enjoyed the waterpark. I don't think any part of the pool is more than 3.5 feet deep, so it was perfect for my kids. People with older kids might not enjoy it as much. The room had a large fridge and microwave, which was nice. Also, the bathroom towels were soft and fluffy. Most hotel towels are thin and scratchy, so that was definitely a plus. I was surprised at how large this hotel is. It's only 2 floors, but it there are many wings to it, and attached conference rooms, restaurant, etc... We would stay at this hotel again.

    5
    « Nice »

    Very nice clean room with plenty of amenities. Stayed here on our way home from Mount Rushmore. Very large , yet classy hotel. Fairly close to the airport and only a couple miles from endless food choices. Was hoping to use the water park however it was packed as soon as it opened Sunday morning. Price was on the edge of reasonable but was affordable.

    5
    « Great hotel, great location »

    I have stayed at this hotel multiple times and for very good reason. I do business in Sioux Falls and they are very close to the arena. Right off Interstate 29 and very easy access to the property. They have a great restaurant, very good food and reasonably priced. The rooms are clean and well furnished, the beds are very comfortable. I highly recommend this hotel.

  • 4
    « Good hotel for price! »

    Clean rooms, pet friendly, good cafe in hotel. Awesome water park and great kids pool with zip line and Lilly pads. Also has a small arcade. Only downfall was our toilet or someone's toilet upstairs would run every 10-20 minutes. Wasn't a big concern. Front desk people were very friendly.

    3
    « clean room »

    enjoyed our room, there was some un clean areas such as under the airconditioner/heater and under chairs. when asked to purchase extra wrist bands as the suite sleeps 8 and only got 6 was denied the option. however my mother who purchased a room for 4 to sleep she received 6 wrist bands for the pool. When i called fthe front desk to come get excess garbage from outside our door. was told bell hop would be up, never showed up and garbage still there in the am.

    3
    « Plus Hotel, Buy Breakfast »

    This is a "Best Western Plus " hotel which is SUPPOSE to be the top level of the brand, but does not include a free breakfast as does the other brands. The hotel was nice and clean but we feel somewhat cheated.

    3
    « Decent hotel for the price, found some icky stuff on cover »

    Pretty good hotel with indoor water park activities. Room was clean for the most part, except this is where I knock the hotel down a peg on the ratings: 2nd evening, we noticed a stain on the blanket (above the sheet) and come to find out it was some sort of feces stain and we had the housekeeping change it the next day. Some of the doors that lead to the outside which are suppose to be locked in the evening did not function properly, which could be a safety issue. Other than those flaws, the stay was fairly comfortable and we took advantage of the great indoor pool area/activities.

    5
    « FUN! »

    The title says it all! My sister and her husband booked a room for my son and I to visit them, and he had an absolute blast in the waterpark. Huge water slide. I didn't get a chance to eat in the restaurant, but they do have one in the building. Room was clean. A little noisy in the halls as children were running to and from the pool but that's to be expected in a hotel centered around a waterpark. Check-in was pretty awkward, kind of wish I was in the other line- I got an angry old lady who kept complaining about her desk manager, her morning job, etc which seemed unprofessional to do in front of a customer in my opinion, as well as with the other customers at the desk. Rest of the staff was great, always greeted us and asked how we were doing, always smiling. Next time we visit my sister I will definitely book here again. It's an awesome establishment.

    5
    « Personal »

    We all enjoyed our stay, It was like comming homwe we tried to always look for Best Western as they are the most accomadating place just like going home, We would of liked to have breakfast in your hotel but it was not offered but that did not deter our opinion of the place. Thank you so much for the hospitality and great service.

 

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·Da: Interstate 29. Prendi l'uscita 81 per il BEST WESTERN PLUS Ramkota Hotel. ·Da:?Interstate 90. Sia che tu stia viaggiando in direzione est o ovest sulla I-90, prendi l'uscita I-29 direzione sud e poi l'uscita 81 fino al BEST WESTERN PLUS Ramkota Hotel.

 

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