BEST WESTERN Plus Palm Beach Gardens Hotel & Suites and Conference Ct,  Palm Beach Gardens

4.5/5  - basé sur 353 notations.
11360 US Highway 1, 33408-3224, Palm Beach Gardens, United States - visualizzare mappa
+1 561 844 8448 +1 561 622 4258

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i vantaggi dell'hotel

  • Ricevimento 24 ore su 24
    Ricevimento 24 ore su 24
  • Aria condizionata
    Aria condizionata
  • Lounge bar
    Lounge bar
  • Parcheggio gratuito
    Parcheggio gratuito
  • Parcheggio esterno
    Parcheggio esterno
  • Connessione internet nelle aree comuni
    Connessione internet nelle aree comuni
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Il BEST WESTERN PLUS Palm Beach Gardens Hotel & Suites and Conference Center si trova nella zona settentrionale della Palm Beach County, ma comunque in una posizione centrale, tra Palm Beach e le spiagge di Juno e Jupiter, ed è circondato da centri commerciali, sedi di uffici e quartieri residenziali. Che tu sia in viaggio per affari o per piacere, soggiornando in questo hotel potrai rilassarti e riposarti sotto il sole della Florida. Ci troviamo in una posizione perfetta, vicino alle migliori attrazioni culturali e ricreative delle spiagge della Palm Beach County, e a pochi minuti dal campo da golf Jack Nicklaus Signature, dai campi da tennis, dai principali luoghi di intrattenimento, da negozi di alto livello, dai ristoranti più raffinati e non solo. Il BEST WESTERN PLUS Palm Beach Gardens Hotel & Suites and Conference Center è un hotel e centro conferenze in stile boutique molto intimo, che offre sistemazioni perfette per gli ospiti occasionali, per i viaggiatori d'affari che soggiornano in zona regolarmente e per gli organizzatori di eventi. La massima priorità del nostro personale cordiale è di offrirti un servizio di alta qualità, per rendere la tua riunione o il tuo evento indimenticabile e privo di seccature e il tuo soggiorno confortevole e rilassante. Il BEST WESTERN PLUS Palm Beach Gardens Hotel & Suites and Conference Center è circondato da palme e da piante locali: è una vera e propria oasi tropicale e si trova in una posizione comoda, nella città di Palm Beach Gardens, sulla US 1, a soli 20 minuti dall'aeroporto internazionale di West Palm Beach. Le nostre 83 camere e suite sono arredate con gusto, offrono numerosi tipi diversi di sistemazione e dispongono tutte di frigorifero con freezer, microonde, ferro e asse da stiro di dimensioni standard, telefoni con dataport e segreteria telefonica, accesso?Wi-Fi a Internet gratuito, macchina per il caffè automatica, asciugacapelli, sveglie e televisori LCD da 42 pollici con telecomando e canali via cavo. Molte delle nostre suite dispongono addirittura di vasca idromassaggio, nella quale gli ospiti potranno rilassarsi dopo una giornata piena di impegni. Hotel AAA a tre diamanti. Ti auguriamo un soggiorno gradevole!

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Basato sul parere di 353 viaggiatori
Certificate of Excellence
 
PUNTEGGIO ATTRIBUITO CONSULTARE I PARERI SU RIEPILOGO DEI PUNTEGGI
Eccellente
 
208
Molto buono
 
81
Medio
 
32
Mediocre
 
17
Orribile
 
15
Affari Affari 69
Business Business 69
Da solo Da solo 26
Di coppia Di coppia 77
In coppia In coppia 98
In famiglia In famiglia 113
Viaggio con amici Viaggio con amici 31
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BEST WESTERN Plus Palm Beach Gardens Hotel & Suites and Conference Ct,Palm Beach Gardens
  • 4
    « Rested very well. »

    Great and fast check in and check out.. Very nice guy in the office. Lovely room and comfortable. High end toilitries. Yummy breakfast, but had to go outside to another building to eat, and it was small and crowded while we ate.

    1
    « ...IF ONLY I COULD RATE LOWER »

    For starts our check in process was completely unacceptable. There was a disruption amongst the staff (older woman brown hair & glasses very rude). My fiancé & I left for lunch & was appropriately greeted & checked in by the black gentlemen with the cool haircut. Our room was just "ok" just needed clean towels & sheets. Pool was dirty as well. We began to search for another hotel online but the gentleman at the desk recommended the best shopping & dinner locations to really put a smile on my fiancé face.

    1
    « Horrible. Totally gross »

    Housekeeping didn't happen for us, even though we stayed there for 3 nights and requested it. Bathroom shower had some black worms. Bed had someone else's hair. Towel holder was falling off the wall. Paper and diaper floating in the pool. We related those problems to the staff and nothing was done. Gross. Don't waste your time and money. We left early and didn't bother to get our money back.

    4
    « Great location & value »

    Stayed 2 nights with husband & w kids. Very central location - so close to beach & restaurants. Updated interior, nice breakfast spread. Nothing fancy but very comfortable & convenient and a great value for the area. Debbie was very helpful with restaurant suggestions & directions!

    1
    « Don't Check Out Early Because You will Still PAY! »

    Run down old hotel. Ice Maker on 3rd floor doesn't work, Parking Sucks. Had to check out a day earlier than my reservation, and they won't refund my AMEX Card for the day....Not and Honest group of people.

    3
    « Good for the price I found with discount »

    Room are perfect for the price, swimming pool very dirty, breakfast could be better and the fitness room is very basic. I would chose and recommend this hotel again just for business trip. The amenities are very basics.

    5
    « Great front desk staff »

    Had a wonderful experience with this team. Went for a diving trip in the area but bad weather came up. Staff was very good to work with making recommendations for the area and with early check outs. Could not have been more pleased.

    4
    « Clean, Comfortable, Compact, Convenient »

    The room for one person was Compact in stature but was very Clean and Comfortable. All the major Highways are within a few minutes making it also convenient. The rate was obtained from a major Marketing site which made it over all a very good stay. The only thing is Palm Beach County isn't very big on signs so I suggest you know exactly where you are going because I do believe you will find man "Signs" pointing the way to your favorite Destination.

    5
    « Great Experience! »

    This hotel has it all, great location, good prices, and beautiful accommodations. The pool area is directly across from the main lobby which is also the area where the breakfast is served. The person that checked us in was warm and friendly. We will definitely stay there again!

    3
    « 4 Nights stay- Average just because of poor wifi »

    Pros: 1.Great location- close to shopping, dine , 2. Great Room service with clean room. 3. Big screen TV with lot of HD channel (Comcast). Cons: 1. Very bad Wifi- The wifi was like wind, good connection for a minute and then no connection. Had to reconnect and change my network adapter every minute to connect back. It really sucks considering the fact this is the 21st century and much less known hotels have better internet connection. I in the end had to use my mobile network as hotspot to do my work on the laptop. 2. Customer service: Never educated me about the breakfast location or time.

  • 4
    « Overall, great stay »

    Check-in is at 3pm. I arrived shortly after noon hoping to check in. When I walked in, I heard the ladies at the front desk say my name. They were discussing the fact that my room was not available (double queen). As I approached the desk, I let them know that I was the person that they were discussing. They apologized for not having the room that I booked available due to the property being overbooked. They asked if I would take a room with a king bed instead. I agreed because it was not a big deal. Again, check in is at 3pm and I arrived shortly after noon so the room was not ready, it was a non-issue. I walked to a cafe down the street and had lunch (which was horrible, I'll share that experience in another post). The ladies at the front desk were kind enough keep my bags in the back with them while I went to get lunch. When I returned from lunch, my room was still not ready. It was still before 3pm so I didn't care and I decided that I would retrieve my bags and wait in the lobby. I didn't have to wait that long before my room was ready. Debbie apologized profusely but the apology was unnecessary. I was early so I was okay with waiting and I was okay with a king bed room. I booked through AAA and the double queen room was the cheapest so that's why I booked that room in the first place. In all honesty, I would have taken any room. When I arrived in my room, I was pleasantly surprised because I was upgraded to a Windsor suite for my inconvenience. The Windsor suite is a very nice size room. There is a king size bed, two night stands with drawers for storage and outlets on the lamps. There is a sitting bench at the end of the bed with drawers for storage. There is also a chest like closet for storage with drawers. So there is a lot of storage. The TV is 46 inches (I think). It is mounted on the wall. There was a desk so that I could do my work and the love seat in the room doubled as a sleeper. A mini-fridge, microwave and coffee maker is also in the room. There are shelves near the mini-appliances for storage as well. The bathroom is a nice size. There is a stand up shower (no tub) with sliding doors. The breakfast option was okay. I've had better and I've had worse so I won't complain. The options are fruit, yogurt, oatmeal, DYI waffles, eggs, sausage, tater tots and turkey sausage or bacon, danishes and bread. What I didn't like - The WiFi is spotty. I kept losing connection. The connection was especially bad on the weekend when the occupancy of the hotel was high. The hotel is an older property that has been renovated. My room was nice but I could see some cracks in the ceiling and water damage in the bathroom that had been painted over. The printer in the business center did not work. Finally, I think housekeeping could be a little more meticulous when it comes to cleaning. The room was clean but I did see miscellaneous hair in on the shower head and sink in the bathroom. I also found a goldfish cracker on the floor by the window. Overall, my stay was great. The staff was wonderful, I got a good night's sleep, my room was quiet and breakfast was okay. I didn't have the opportunity to check out the pool or the fitness center. I don't know about the other rooms but the Windsor suite was very nice so if I stay here again, I will be requesting a Windsor suite.

    5
    « Great place to stay! »

    This hotel is a great place to stay! Ruth, Debbie and gentleman at breakfast buffet were great! They were extremely friendly and helpful! My Mother has been having construction at her home, so I needed a place to stay at the last minute. They were very accommodating! The rooms are very quiet and roomy. I also used the gym, which was quiet and equipment in good shape. The lounge chairs at the pool in great condition. Also like the sofas and chairs by the pool to relax in on a pretty evening.

    4
    « Cute hotel »

    Stayed here thru groupon. Staff was great. We ran late and arrived at 2 am. Called ahead and room was ready for us and they allowed a free late checkout. Bed was super comfortable and we had a nice stay.

    5
    « Great Place To Stay »

    The Best Western Plus in Palm Beach Gardens was a great experience. Room was nice and clean and the front desk was courteous and helpful. Location is close to everything and not far from I-95. I will be going back again next time I am in town.

    5
    « Friendly and fresh »

    Very nice hotel and easy to find. Good parking facilities and free wifi. Small pool area but nice to hang here for a part of the day. Breakfast area a bit too small. But great service at breakfast. TV and newspapers to keep you updated. We enjoyed our stay and I would definitely come back.

    2
    « find another hotel in north palm beach »

    Hotel is not very well maintained. Hallways are in terrible condition, fold out sofa bed all torn apart, very noisy from the street and other adjourning rooms. I wlll find another place to stay on my next visit to North Palm Beach.

    5
    « Very nice hotel for a reasonable price »

    I spent three nights here with a deal I purchased on Groupon. I was pleasantly surprised by how really nice this hotel is. Amenities higher priced places don't have like a refrigerator with separate freezer, microwave, and a really large TV. Jeremiah at the front desk was charming and helpful. The room was clean and comfortable. Breakfast was good with more choices than average. We left very early two mornings and were given to go bags with fruit and grain bars, water and an apple. I will definitely choose this hotel when I return to the area. Convenient location just minutes from the beach. Thanks for a pleasurable weekend stay!

    4
    « Very nice property... »

    Located on a quiet stretch of US1, this hotel has spacious, clean rooms, a fitness center, and a pleasant outdoor pool...decent breakfast starts off the day, and the staff are friendly as well...a good choice, especially if you can get a discounted rate.

    5
    « Pre Cruise Stay »

    We were looking for a place close to Miami before our cruise, this was perfect. Good price, clean room, good location and a good breakfast esp. for the price of the hotel.The hotel had a sign stating that all rooms had recently been remodeled, our room llodked great. The only negative for some wold be no tub, shower only and there is not a closet just a chest. We did not have a suite but the king room was large enough for us and the bed was comfortable.

    5
    « Beautiful place »

    This hotel is beautiful, comfy and decorated up to date. The pool is warm clean and very inviting, and their breakfast home fries are to die for with lots of onions ( just like I like). Parking is a little difficult so you might want to drop your bags at reception before parking especially if you have lots of bags or smaller children. Staff are wonderful, friendly and very helpful ( although the night staff are a little more friendly, go figure that one lol). The guy that runs the breakfast room keeps it so clean you could probably eat off of the tables and he refills everything well before it runs out. He deserves a raise lol. All in all I have no complaints except look around for deals as there are plenty out there that brings this great hotel into the average persons reach.

  • 5
    « Excellent Experience »

    We spent one night. Very Clean and very nice room as requested. Breakfast bar was excellent and more than we'd hoped. We would definitely stay there again. Thank you, Groupon! $52 per night, worth it!

    5
    « Great little treasure »

    PERFECT location - really near everything we need to go and the all suites were a big plus. Conference center location very smart, across the lobby and the breakfast room was huge. Spotty internet, but everything else was perfect

    2
    « Not great at all. »

    My wife and I travel here to for a get away and some well deserved rest. Entrance to the building had a fowl smell. Check in process was delay med because their systems were down. So we had to wait about 30 minutes to be checked in. The Ac unit our room made weird noises thorough the night. Neighbors were very noisy which didn't bother us so much but there was a dog barking all night. We hardly slept. We couldn't wait to leave.

    3
    « Pros and cons »

    Checkin was quick ..unfortunately the room given felt damp/sheets were moist and smell was strong .. Returned to front desk and was able to get a much better room .. a Suite.. Pros...large room ..good beds..clean n convenient..two tvs ..large bathroom..mini fridge small eating area..closed one bedroom with livingroom area easy access to I-95 .nice breakfast area with variety of warm foods..good price/value for a short stay Cons..outdated decor....non inviting lobby.....front desk not very helpful...

    3
    « Week long stay »

    We stayed for over a week while in town for a baseball tournament. While the hotel itself was average our room was good sized for a lengthy stay and the daily breakfast had a nice selection to start our mornings off. The room doors are thin and so could hear lots of hall noise at times. The front desk staff were friendly and helpful with recommendations of beaches to visit and answering other questions. We were warned by others that the neighborhood is not the best, but we never had any problems with our car, or feeling unsafe coming or going. There is nothing within walking distance to enjoy around the hotel so did need to drive everywhere. We did discover a nice grocery store across the street with a great deli to be able to keep some food in the small refrigerator in the room!

    3
    « Inexpensive and convenient »

    I needed a place to stay for the evening as I was attending meetings in the area so this was the closest. However - the room I was given faced due west and the curtains were opened - so when I checked in at 3:30 the room was overwhelmingly hot. I immediately turned the air down to 62 to try and cool it off. I had to leave for another meeting and mentioned to the front desk staff that the west facing rooms were extremely hot - and they just smiled and said - yes they are this time of year. (kind of thought they would offer to move me). Anyway - returned later that evening around 10 and it was still so hot. Too tired to complain.

    1
    « Extremely disappointed by my stay here »

    I'm not one to be difficult or complain but this hotel was terrible. I am staying here with my boyfriend and small dog. We found a dirty pair of boxers that was not ours on the bathroom floor the first day. The phone was also not working, although it was fixed fairly immediately. I need to work remotely and the promised WiFi was alsp not working. The hotel's business center has 2 computers which freeze quite often although they did have Internet. There's also no privacy for business calls. Given the open nature of the room, I overheard several hotel staff and maintenence workers cleaning and discussing hotel matters. I was extremely alarmed to hear discussion of not only cockroaches but bed bugs as well. Upon alerting the front desk to these issues, I was greeted with ambivalence, rudeness and a complete lack of customer service. They didn't offer a single apology or any solutions to the issues I presented. Think twice before booking here. I certainly won't be coming back.

    5
    « Best Western stil being the Best »

    Definitely the type of hotel I would return to. Aside from the usual amenities offered at most hotels, Best Western provides an above and beyond approach to working with customers that includes giving out ideas on places to visit when in town, directions on how to get around, and whatnot. The location of the hotel is also unmatched, and since safety is a number one priority for me, the location was perfect. Even though I only stayed two days, my experience here was superb; I will definitely be back.

    2
    « Lipstick on @ Pig »

    Thought this was a hotel not a motel. These type of places I thought went away in the eighties. This so called hotel truly needs a full renovation, Not just a bunch of pretty bedspreads to try and compensate for a nicer place or make the pictures look nicer online. Also dark place. All the dark walls inside the rooms and the halls just made the place look even more dingy.

    4
    « Stopover and more »

    Our standard stopover when we arrive from Europe. Every once in a year we find here very nice service and good and claen rooms to stay for a night after arriving and before daparture. Sometimes we regret to have not more days at this place because the pool area looks very inviting, breakfast is good and many shops, restaurants and beaches are nearby.

  • 4
    « Great Place »

    There are some ongoing renovations due to a flood but other than wi-fi interruptions in rooms(does not affect other areas) and some minor other things, I would prefer to focus on the hotel and its service. Front desk is great,people are friendly and willing to assist.The rooms are fine,beds comfortable and washroom area has enough space to move around in. Pool area is well set up and comfortable to swim or to just hang out in. Kids enjoy it and love spending time in the pool.Breakfast buffet is included, and while small,is sufficient,again,staff there are excellent.However after breakfast there was no other food service. The location is great and there are stores and restaurants within a short walking distance.Overall it was a pleasant stay with an excellent price for PBG.

    5
    « Father/ Son Adventure »

    My son and I came to Palm Beach for a snorkeling and fishing get away. Best Western Plus was the perfect choice for a place to stay. The rooms were clean and odor free. My son especially liked the large flatscreen TV. The hot breakfast was great for two hungry guys? none of those sissy yogurt and fruit continental breakfasts here! This hotel is only 13 minutes from the marina. There are lots of great restaurants within walking distance. The staff was super friendly and very attentive. There is also lots of parking.

    2
    « Very disappointed »

    Renovations, noise and hallways are not clean. My credit card was cloned when I booked online and they deleted my previous review. I still got frauded for 2500$. I hated my experience at this hotel and I don't recommand it.

    2
    « Change is not always good »

    I stay here under previous owner, very shock to see restaurant and bar closed. I was looking forward to eat and relax and that benefit was removed by the new owners. I will never go back there again, Staff was great!!!!!

    2
    « Be careful *** MY CREDIT CARD WAS CLONED AT THIS HOTEL *** »

    Be careful *** MY CREDIT CARD WAS CLONED *** My bank just called me to tell me that my credit card was cloned by someone from Best Western Plus Palm Beach Gardens when I booked online on their own website. Be careful, better book somewhere else.

    5
    « Excellent »

    Everything was wonderful. I would rate this hotel as one to stay at. Very close to the beach,shopping malls, and other stores. The food is great, great place to have a wedding/reception. All type engagement can be held there. This hotel is also dog friendly.

    5
    « Under Renovations, Not a bother though. »

    Great Hotel. Located Central Palm Beach Gardens. Short drive to the beach and shopping. We stayed for a softball tournament and enjoyed it. It was a little farther than some but was very reasonably priced. Breakfast was good. Pool area was clean. Our room A/C didn't work so the hotel upgraded us at no charge. Very Friendly staff. Would recommend to anyone.

    4
    « Stayed one night - Very good hotel »

    We spent one night in this hotel as we were traveling from Orlando to Miami. It was really a nice place to stay. Room was clean, bed was really comfortable. Staff members were really nice to us even though we were on a pretty late check in. We had a nice breakfast as well. I would definitely recommend this hotel!

    1
    « Worst Hotel We Have Ever ATTEMPTED to Stay In »

    My husband and I checked into this "motel" for a 6 night stay only to find that there was a flood on one of the floors. We were given a room on the 3rd floor which smelled moldy and musty. The elevator and the entire lobby smelled of mold and mildew. We were going to try to make the best of it until we saw the bathroom shower stall which showed signs of dirt, rust in the shower door tracks, etc. I booked our reservation on Expedia and paid in full. Thankfully, we were able to get 5 nights refund and had to pay for the first night even though we did not stay!! We were able to get another reservation at the Hilton on Singer Island which is a beautiful hotel. DO NOT STAY AT THE BEST WESTERN PALM BEACH GARDENS!!

    5
    « " Our Home Away From Home." »

    Wow! This Best Western is awesome. Location is truly awesome for the reason we stayed there. Our accommodation was a Suite! Wow! Truly our home away from home. That's why the choice is clear. Only Best Western will do when we travel.

  • 5
    « Great Stay »

    We were in Florida visiting with friends. The hotel was spotless, the room was spacious and the staff was so accommodating. We enjoyed the continental breakfast on three mornings. I would highly recommend this hotel for your stay in the Palm Beach area.

    4
    « Very pleasant »

    I came here for a getaway with a friend . The room was very nice and the bed was excellent . Room was well equipped with microwave , refrigerator and big screen tv . Pool was small but well cared for . Breakfast was pretty decent as there were enough choices to make most anyone happy . I'd stay here again with no problems .

    2
    « Dirt & Hair »

    Largest room in their hotel and it wasn't cleaned properly... Dirt & hair on floors, counters, dishes, and shower... As well as misc. items left by the last guests. We like BW Plus, just not this one.

    5
    « Excellent 8 night stay »

    Stayed here for 8 nights from April 11-19 on a diving trip. The hotel was excellent in all regards. The room (205), single king, was spacious, bed very comfortable, big TV, fridge, freezer, coffee machine, great wireless with good housekeeping staff. Location was great and in close proximity to the Gardens mall, restaurants, Publix, on Route 1, 5 minutes from 95, 17 minutes from City Place. The front desk staff, and Debbie in particular were professional and very responsive to whatever I needed (and I did need helps with faxes, etc.). Laundry on premises was convenient as well. The breakfast was very good and I particularly enjoyed the opportunity to eat outside by the pool. The pool itself, where i spent a lot of time when not diving or shopping, was very nice. Excellent value for the money and I would absolutely stay here again and would highly recommend it to others.

    3
    « Golf Trip with Long Time Army Buddy »

    Had a great time, stayed there for a couple times. The breakfast was the best I'v every had a couple years. Asked what happen to the guy that would scramble up eggs for you. Was told that they where under new management. Breakfast was great but fresh eggs where a lot better. Other than the breakfast change you while probable not found a better hotel for the same money.

    5
    « Wonderful »

    This hotel was excellent, the rooms were very nice, the stagf was extremely nice. The manager Debbie was awesome, she went above and beyond. We truly enjoyed our stay, so did our puppy! Would highly recommend... Thank you!

    4
    « Best Western North Palm Beach, Florida »

    Unfriendly front desk staff--no welcome, no smile, no eye contact. Acted like they didn't want to be there. Beautiful landscaping. Very polite and thorough housekeeping staff. Could not get hot water in lavatories. Excellent location.

    4
    « Worth it! »

    It is worth staying at Best Western Plus because you can accumulate points to use for free night's stays. That makes it worth it. A regular Best Western I try to avoid, but the Best Western Plus are generally a good place to stay.

    4
    « Great place great price »

    For the Money and the cost of other hotels in area wanting $200-300 a night this was a great deal at $120 night Bed was not bad room clean, We stayed 3 days. Location was great 15 mins to any where very central locations.

    5
    « Great place to say in Palm Beach Gardnes »

    Rooms are clean, location is outstanding and staff is always friendly. I've stayed here many times and will continue to do so. Whenever you need something, the front desk staff is always more than happy to help, each and every one of them.

  • 5
    « Really wish I had stayed longer. Very Nice Place! »

    Everything from checking In and Checkout was very on point and painless. Staff was very friendly. If you need somewhere to just get away from it all, this hotel is a great place to start. The landscape was very inviting and clean. Florida Palm trees all around very nice. Inside the hotel was very clean. My wife and I stayed in the Kings Room. Very spacious, very clean, bathroom very clean. You can you see that they take pride in cleanliness as we were very impressed. I think my wife and I have found our getaway destination and won't mind the 1 hr drive. Looking forward to our return and hope we get that same room :-)

    5
    « Very Nice Stay »

    Very nice and pleasant stay. Was on business; accommodations were great. Area was low key; quiet, was able to get work done in room using WiFi. Very nice rooms, good breakfast, fitness area. No complaints. Would highly recommend.

    3
    « Very Disappointing, never again »

    Selected this well located BW in PBG based on number of high reviews on TA. Very disappointing experience. Arrival set the tone with an abrupt desk clerk "ID & credit card"; NO greeting, NO acknowledgement of Diamond status, NO conversation, made to feel like an imposition to her day/evening. Room - large, 1 bedroom with obvious poorly repaired dry wall in several areas, shower door almost off rollers on one end accident waiting to happen, air conditioner vent in disrepair, safe received in locked open position. Lovely area in separate building for breakfast, short of silverware, no one cleaned tables from previous guests, hot food not replenished in any timely manner. Location is great close to everything. This could be a gem if they employed professional staff and someone inspected rooms prior to guest arrival. Have traveled a lot on business and for pleasure and was totally taken aback at our experience. The condition of room is far from new as advertised, the employees do not present in any way as professional staff from the abrupt, rude desk clerk "Mary" to the breakfast area. Someone from corporate BW needs to call in "hotel impossible" to fix this situation.

    2
    « Yikes »

    Checked in ...... women at front desk looked like she was ready to go wash her car and acted unprofessional....as if we were bothering her ......AC in room didn't work properly too tired to change room..... dead bolt lock on door didn't work. Room was clean as well as bathroom good to know someone works hard at their job.....thumbs up to house keeping

    2
    « Not Much To Work With »

    This property is basically a 2 Star Hotel in my opinion. Pro's: Nice Location for getting around Jupiter and surrounding cities and beaches. Con's: I stayed here based on reviews the rooms were clean, but the carpet was dirty and dirty smudges were on the white doors and white light switches the length of our stay. I paid a lot more for my room than wanted to, but surrounding Hotels were filled. The free breakfast was just ok and we decided to eat out the rest of our stay. The curtains cannot be pulled shut, so the sunlight wakes you up early. Overall the staff was nice, but they just don't have much to work with.

    1
    « Horrible stay »

    Manager of this hotel doesn't care about their guests and trying to contact corporate was useless. The shower doors fell off and could have injured someone and they didn't fix them for 3 days. Manager didn't bother to contact me and on the 3rd day the front desk acted like it was no big deal. I stayed in the room because they were sold out and couldn't move me but didn't even try and make it right. I'm in hotels 10 months of the year for work and can promise to never stay here again or any other best western for that matter. Customer service was non existant. I would not recommend this hotel to anyone. This has never happened at any hotel I've ever stayed in before.

    4
    « Freshly decorated, pleasant staff. »

    Room was very clean, and air conditioning worked. No problems with WIFI. The shower was large and tiled, the bed slept well. Equipped with a microwave and refrigerator. We were just staying overnight and it more than met our needs.

    3
    « Nice but not quiet enough »

    Stayed one night while on business in Palm Beach. Initially I thought the hotel would be fine, it was clean and had friendly staff. But the air conditioning in the room was noises and so sleep was difficult. Breakfast was included and it was just ok.

    4
    « Great deal »

    Stayed on short notice. Went for a funeral so was looking for something economical and clean. This place fit the bill perfectly and exceeded expectations. The front desk staff was very accommodating from booking (gave cheaper rates than I could find online) to getting our room ready early after we drove all night to anything else we asked for. Housekeeping was very nice and helpful. We got a king suite. Living room was very large, had a full kitchen and eating area, large bedroom, large bathroom with double sinks. Corner unit with lots of windows, great crossbreeze. Push button fireplace. And most importantly, it was clean! Facility was nice, quiet, big space outside conference rooms for kids to keep up with homework, hot breakfast, pool is not heated (too cold to swim in February). Juno beach about 15 minutes, nice lake and walking path about 5 minutes. Would definitely stay there again.

    3
    « Clean, but inconvenient »

    The room was nice and the staff were friendly. However, for the amount of money we paid I expected more quality. For example, our door would not unlock using any of the hotel-provided card keys, so we had to ask someone at the front desk to unlock it for us with their key each time we wanted to enter our room. They did it without complaint, but I would have much preferred a different room or working keys.

  • 1
    « I travel a lot and never write a review »

    Right when I pulled up there were 3 cop cars out front. I don't know what was going on but the kid behind the counter was more concerned with that then checking me in. I had three lamps in my room 2 didn't work. I asked them to come change the bulbs they said they did but still no light.....the sheets had long black hairs and clearly were not mine.

    4
    « Nice but Overpriced »

    Stayed here for two nights and it was very nice. The price was pretty steep for the quality but no complaints other than that. The location was good and the staff was friendly enough. I would be likely to stay here again if the price was a bit lower or if there is nothing cheaper available.

    4
    « Nice Hotel »

    Stayed for 3 nights because of business trip. Room was clean and modern. Evening front office staff a bit lethargic when I asked for information. Was I bothering him? hotel was within walking distance of restaurants. The overnight manager who assisted me on checkout in the early AM was great! Debbie? Not sure of name.

    4
    « Nice location »

    Nice location. Close to beaches and great restaurants. The hotel rooms are spacious if you request a suite. The rooms show their age but clean. The breakfast is adequate. The pool area is nice but wasn't very warm in January. You can hear the speed bump in the parking lot pop ever time a car drove over it. My wife thought they were gun shots the first time she heard it. The air conditioning was sporadic.

    5
    « Great hotel »

    Great hotel and great service. The free breakfast is amazing and the level of service is awesome. They have a separate building for conferences and the accommodations are great. The hotel is centrally located with a gas station across the street and also a Carrabas in walking distance. The staff is super friendly and very accommodating. Definitely a place to stay!

    4
    « Convenient and excellent value »

    Our spacious corner room was very clean, firm bed (ask for better pillows), nicely decorated, three windows, separate sofa and TV area, and private foyer. Complimentary coffee 24 hours a day. Complimentary hot breakfast Includes eggs, meats, yogurt, waffles, fruit, coffee, and breads. On warm days eat by the pool. A friendly accommodating hotel staff. Debbie at the front desk was most helpful. The rooms are cleaned promptly in the morning. The hotel is convenient to many areas. One comment - the dark dreary lobby didn't reflect the airiness of the rooms. We thought the wall and ceiling colors in the lobby should definitely be lighter and more in keeping with Palm Beach's shell pastels, but besides that, this is a comfortable property and we would stay again. Across the street Sara's Kitchen has an excellent breakfast and lunch, and Carrabba's Italian, a good lunch and dinner. Waterside fine dining: Seasons 52 and Carmine's, about 10 minutes away. Reserve well ahead..

    3
    « Pet Friendly & handy location »

    Way overpriced for what they have to offer you! Needs to be refurbished & grounds need to be spruced up. Curtains in our 1st floor room where shears with no night curtain to close. I could See right in our room from the parking lot! No privacy. Breakfast was good with selection of eggs, sausage etc... But for $200. Plus too much for what you got!

    5
    « Surprisingly nice place to stay. Reasonable price, nice amenities »

    Stayed Sat Jan 17 as part of a car club trip with about 12 other couples. We all really enjoyed it - found it very quiet, clean and comfortable with nice amenities. The front desk staff was very friendly and helpful. A perfect night's sleep!

    5
    « Gracious and charming »

    We checked in late at night, and they held our room on a phone call. The grounds and hotel were spotlessly clean, tastefully decorated and the room was very comfortable and spacious. Robert at the desk was friendly and helpful- we checked out after one night because our plans changed, not due to the hotel, and he was great, helping us find our next hotel and navigating thru our unexpected check out. We would have loved to stay. Of special note was the breakfast spread offered in the morning, and for 3 hours! The dining room was immaculate and everything was stocked and fresh even though we got there in the last hour. Josiah, the sole employee, never stopped- filling trays, clearing trash, wiping, cleaning, even bussing tables. He was ever-present, pleasant and smiling for the 30+ minutes we lingered over our coffee. We highly recommend this hotel. Clean, comfortable, and a staff that made our brief stay pleasant.

    5
    « was really impressed »

    Really helpful staff during check in. Very clean nice decor and modern amenities. The only negative comment was that there is not a restaurant in walking distance but there are many restaurants within a short drive

  • 5
    « Clean, comfortable, good location »

    Had an extended 5 night stay in the Palm Suite. We were able to get a great rate, very clean, comfortable, welcoming staff at reception, provided extra towel on request, good breakfast section, good location.

    5
    « Awesome Hotel »

    I would definitely recommend this hotel to those who are looking for a clean, spacious room in a convenient location at a reasonable price. The pool was warm and clean and the breakfast was plentiful and good.

    4
    « Convenient in North Palm Beach »

    Best option for the value in North Palm. This is definitely a pet friendly hotel, ok for us, but maybe not for everyone. Room was clean and satisfactory. Best Western Plus is a +. Front desk manager was very helpful and is one of the reasons we would stay again. Pool was nice, clean and surrounded by relaxing outdoor space. The hotel lounge was not open while we were there. It was very convenient to shopping, golf courses and food, walkable distance. Free breakfast included hot options and was a nice variety. Staff kept it clean. They also offer a business center, laundry room and free WiFi. Again, good value. Thanks to the staff for a great ending to a long week of traveling. It was the closest feel to feeling like home I've had all week.

    5
    « Best Hotel Closest to Singer Island »

    While visiting family on Singer Island, I used to stay at a budget motel to save $$$. For another $30/night the Best Western is a huge upgrade in amenities, cleanliness and value. I stayed in a king suite, tastefully updated with granite tops in the bathroom and nice furnishings throughout. Perfect location at the corner of US-1 and Jack Nicklaus DR., with an easy walk to Publix, Paris In Town and other stores. This is my new 'go-to'place for future trips to the Palm Beach Gardens and Singer Island areas.

    4
    « Room has everything you need! »

    Easy to get to, close to restaurants and grocery store, windows that open, good beds all make this a good choice. Our room was clean and nicely decorated, however, we got one of the corner rooms that could be shared with another( great for families) but very small for a couple. This was good for an over night but not for a long stay. I had to put the ironing board in the entrance way using a bathroom plug!

    5
    « Even better than before »

    I was upgraded to a Suite and this made my stay unbelievable. I brought my wife and grand daughter. They now have high definition TV. The breakfast is a wide variety of choices. The room was fresh and housekeeping was very thorough.

    1
    « Never again! »

    I picked this hotel for a three day dive trip (Jim Abernathy Scuba Adventures, who gets five stars!) based on the high ratings it had. Not sure where those folks stayed, but it doesn't appear to be the same hotel. My experience began with not only an uncleaned bathroom, but there was still pee and toilet paper in the toilet! Actually, the first tell was the front desk clerk wiping his dripping nose (cold or allergies is irrelevant) on his hand instead of a tissue while in the midst of checking us in. Then handing back to me my credit card and room key with those same hands. To get into the room, they needed to send someone along with us to open because the key swipe machine didn't work. How we were to get back in after retrieving our luggage remains a mystery. After waiting for them to clean the bathroom - vs. simply giving us another room - they gave us only one key card, and we had to go back yet again to the front desk for another, which didn't work requiring another trip to the front desk. All in all, checking in was an absolute fiasco. After our night dive, we came back to the room and showered, only to find mold in the shower stall. And a hole in the bathroom wall. Honestly, if I'd not prepaid for the room, we would have packed up and left right then. Given all of the above - none of which is the slightest exaggeration as these were not opinions but observable facts - if it were the only hotel in town, I would sleep in my car. If there were such a thing as zero stars, this hotel has most definitely earned it. Oh... did I mention it was a first floor room with no screens in the windows? So much for any chance of leaving windows open while we slept.

    5
    « Excellent Stay »

    I moved from NJ to F L in October, and I had to stay in a hotel until I found permanent housing. The entire staff (front desk, management, housing keeping, restaurant-great breakfast) were professional, polite, helpful, and made me feel like family during my two week stay. Even on my last day there were hugs :-). I recommend this hotel as I moved to FL with no family and friends, it was very comforting to know I had a safe, clean, and heartwarming place to lie my head daily.

    5
    « Dog Beach in Jupiter »

    For our purposes - taking our dog to the beach for a few days - it was perfect. We stayed Christmas Eve and Christmas night. The staff was very nice and helpful, good breakfast included and for us - 2 adults, a 15 year old and an 85 pound dog- the room was a nice size. The best part for a dog friendly hotel is the floors are tile - so the room looked and smelled clean.

    3
    « Expected a Bit More for My Dollar »

    Front desk was friendly/helpful, room was quiet, location worked for me, adequate food and other services nearby, included breakfast was decent (eggs, sausage, potatoes, waffles, toast, cereal, juice). Weak points.........Wi-Fi/Internet was a bit hit and miss, breakfast doesn't start until 7:00a.m., pillows weren't comfortable enough.

  • 4
    « good value »

    Staff and facilities are very good and represent good value for your money. Rooms are comfortable, clean and well equipped. affront desk staff is very helpful. Breakfast room is in another building and a full buffet breakfast which is include in the rate.

    5
    « Nice Hotel »

    Stayed for business. This hotel was remodeled last year and it looks great. Very clean and well kept. Great location with lots of food and fun close by. Very friendly staff. Pet friendly. Good breakfast. I will be back. I hope they keep the price down. It was worth it, but there is a lot of competition if they decide to raise the rates.

    3
    « Windsor Gardens Confusion »

    Check in was helpful but a bit shambolic as the hotel hadn't received the booking from amomo. They believed my story and allocated a room and said they would sort out any problem after. I produced all the evidence and the problem wasfinally resolved. The hotel was average for the price paiod.

    5
    « Best Western Palm Beach Gardens »

    This is without a doubt one of the best hotels in this price range I have every stayed in. The rooms, the staff and the breakfast are above and beyond what you would expect. The hotel is exceptionally clean. I will use this hotel everytime I am in the area.

    5
    « Golf buddy trip »

    This is a clean friendly and well run hotel. Good breakfast. Helpful and welcoming employees. Debbie the manager is very helpful and pleasant. Excellent location close to golf courses restaurants and freeways. This would be a great place for family business travelers or just a bunch of guys who enjoy golf

    5
    « Wonderful family friendly Hotel. »

    The staff is friendly. The rooms are clean and roomy for a family. The breakfast offers something for everyone even a picky child. The fireplace by the pool for family get togethers on a chilly evening is a wonderful touch.

    5
    « Excellent »

    I was very impressed with this hotel. My room was very nice and comfortable. It had all the amenities. I would highly recommend this hotel. This hotel was chosen by one of my Corvette Club members as a weekend trip for the club. Everyone was very happy with the accommodations.

    2
    « VERY UNFRIENDLY STAFF »

    This hotel has an unfriendly, unaccommodating staff. No one looks like they want to be there. There usually is only one person at the desk, so don't think they will go too much out of their way to help you, especially if it requires bringing something to your room or leaving the desk. And the one person you should be able to talk to if you have any problems, the manager, is the most unfriendly, unsympathetic of all!

    5
    « Great Pet Hotel »

    Staff was friendly and helpful. The pet room was ceramic tile floor that can be mopped so you know it's clean. The hotel has a nice pool and a good, hot breakfast. It's close to the beach and easy acess to the highway.

    4
    « Great Location Fair Price »

    West Palm Beach can be a very pricey town for hotels. Because of this beautiful location and it's beaches and its close to attractions it's a great place to visit. So finding a fairly priced nice hotel is very important. This best Western is centrally located close to the beaches and fairly priced with a terrific staff. The rooms are nice the pool is terrific and they have all the amenities that you would expect Enjoy.

  • 5
    « Great hotel! »

    Great hotel! Close to restaurants, shops and beach. Room was spacious, clean and had everything we needed. Will definitely stay here again. Buffet breakfast every morning with eggs, meats and waffles.

    5
    « Reasonably priced and very quiet »

    We often visit this area, because our son and his family live there. We decided to try this Best Western PLUS hotel, because it is the closest on to their home. and it is very reasonably priced for this area. We were very happy with the size of our room and the price.

    3
    « For two nights was a good stay »

    For two nights was a good stay. Good location. The breakfast in the hotel was nice, the food was good and the employees are excellent . In special Felix was very friendly with us. In general the hotel was good and nice.

    1
    « Poor customer service »

    Best Western hotels are individually owned. The manager here at this hotel is terrible. I called within 44 hours to cancel my room and apparently was short 4 hours and they still charged my card the fee. There was a huge baseball tournament that weekend and all the hotels in the area were booked solid full so there would have been no problem renting my room out in which I am sure they did because I called the next day and of course they were full. The manager does not speak good English either.

    5
    « Good place to stay »

    Stayed at the Palm Beach Gardens Best Western for 6 nights while attending a conference at a near by hotel. My nightly costs were $25.00 below the other "Host" hotel, and conference location. Desk Clerk Debbie is a jewel that made my stay there very enjoyable. Was not impressed with the breakfast offerings especially since I could not eat pastries or other bread items.

    5
    « Lovely stay »

    Over hear from the UK, working for a week. The room is a double, spacious and clean large walk in shower. Large comfortable, clean bed, there is a nice pool and terrace with seating outside, buffet breakfast is very good with enough choices to suit all tastes, WiFi is free and fast enough to send this review. I will recommend the our company use it again, thanks to staff

    4
    « reat Weekend Stay »

    The front desk manager was wonderful and very accommodating. Our room type wasn't ready so she offered us another type at no additional charge so we could check in and relax. Very friendly, answered all our questions and provided directions. We felt very welcome. The rooms, grounds and public places were very clean. Very comfortable beds. This was a great stay and if we are back in the are would choose again.

    4
    « Comfortable Stay »

    My visit in October 2015... The staff was very courteous and accommodating. The room was clean and comfortable, breakfast was good. Would I recommend this hotel? Yes. The only problem,it was a bit far from where I needed to be, but that was my own doing. There is a mall near by and a real nice(and clean)Publix grocery store in the area.

    4
    « Good value for updated room »

    The main entrance and elevator of this hotel were outdated and dark. However, the room was beautifully updated and clean. The complimentary breakfast bar had a decent selection of items. There was some street noise, but once I turned on the air conditioner I could no longer hear noises from outside.

    5
    « Great place to stay »

    My husband and I have stayed here 3 years in a row. Very friendly staff. The ladies at the desk are helpful finding places to eat, places to get supplies and are always accomodating. We are avid scuba divers and they have no problem helping us with extra towels. I wouldn't stay anywhere else when we head down that way. Worth the drive in either direction for diving.

  • 5
    « Great value in Palm Beach Gardens, FL »

    On a recent trip to the North Palm Beach area I had the pleasure of staying with my clients at the Best Western Plus in Palm Beach Gardens. The room was great, just what I needed, hotel staff pleasant and attentive and the morning breakfast varied and hearty per your requirements. In the evenings the newly reopened lounge/bar was a superb alternative to the many local watering holes within walking distance or a short drive. The bar manager Carl was the epitome of hospitality attending to my every request. I was especially impressed with his handling of a large group who had traveled to the area for remembrance and funeral services for a loved one. Under Carl's careful and attentive guidance I expect this hotel amenities to reap great rewards for the Best Western Plus Windsor Gardens Hotel & Suites & Conference Center.

    5
    « Excellent Hotel for Vacation or Meeting »

    I had a meeting at this Best Western Plus with 30 Travel Agents. The hotel has been beautifully renovated, food was fabulous, location is the best and Valerie and Francisco (General Mgr) were so accommodating, helpful and pleasant. We did a tour of the hotel and rooms and they are fabulous, especially the apartment. This hotel is close to beach, golf, baseball stadium, restaurants. What more do you need?

    5
    « Great Location »

    Quiet hotel, nice room, received upgrade at no charge with a sitting area. Very nice room with a large shower. I did not mind not having a shower. Large TV and sanitized remote control. Very clean and comfortable.

    5
    « Exceeded Expectations »

    This is a quiet, very well maintained property with all the expected amenities and more, at a great value. The included breakfast was much better than average with an attentive staff. The location is convenient to anywhere from Jupitor, Palm Beach Gardens, south to North Palm Beach.

 

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··Da: sud. Prendi l'Interstate 95 fino all'uscita 79A. Svolta a destra e sull'autostrada US 1 svolta ancora a destra: troverai il BEST WESTERN PLUS Palm Beach Gardens Hotel & Suites and Conference Center circa 400 metri più avanti, sulla sinistra. Gli ospiti dovranno fare un'inversione a U per arrivare all'hotel. ·Da: nord. Prendi l'Interstate 95 fino all'uscita 79A. Svolta a sinistra su PGA Boulevard. Dopo cinque o sei chilometri circa troverai l'autostrada US 1. Svolta a destra: troverai il BEST WESTERN PLUS Palm Beach Gardens Hotel & Suites and Conference Center sulla sinistra. Avvisiamo gli ospiti che dovranno fare un'inversione a U per arrivare all'hotel. ·Da: Florida Turnpike. Arrivand...

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