BEST WESTERN Hotel Dartmouth Inn,  North Dartmouth

3.5/5  - basé sur 255 notations.
737 State Road, 02747-1821, North Dartmouth, United States - visualizzare mappa
+1 508 717 0424 +1 508 717 0431

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  • Ricevimento 24 ore su 24
    Ricevimento 24 ore su 24
  • Aria condizionata
    Aria condizionata
  • Parcheggio gratuito
    Parcheggio gratuito
  • Piscina riscaldata
    Piscina riscaldata
  • Connessione internet nelle aree comuni
    Connessione internet nelle aree comuni
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Gli ospiti del BEST WESTERN Dartmouth Inn potranno iniziare nel modo migliore il loro viaggio a New Bedford con una visita al museo dedicato alla caccia alle balene. Se sei qui per la vicina University of Massachusetts Dartmouth, non dimenticare di ritagliarti un po' di tempo per partecipare ai numerosi eventi della zona. Il museo marittimo Battleship Cove e Fort Tabor attirano molti ospiti presso la nostra struttura e una gita a Martha's Vineyard a bordo di un traghetto di lusso è una alternativa romantica per le coppie. Il nostro hotel interamente non fumatori è progettato per offrire il massimo del confort. Ti sentirai come a casa, grazie a una posizione fantastica, un ottimo rapporto qualità-prezzo e il servizio più cordiale in città. Oltre alla facoltà di giurisprudenza della University of Massachusetts, una delle attrazioni principali, molti nostri ospiti tornano qui anno dopo anno a visitare anche gli altri luoghi d'interesse della zona. Ci troviamo a 30 minuti da Newport e ad altrettanti da Cape Cod: per questo moltissimi viaggiatori scelgono di soggiornare nel nostro hotel di Dartmouth nord. Offriamo una posizione imbattibile, a breve distanza dall'imbarco dei traghetti per Martha's Vineyard e appena fuori dall'Interstate 195 e dalla strada statale 6. I parchi naturali Ft. Phoenix State Beach e Horseneck Beach State Reservation, vicini al BEST WESTERN Dartmouth Inn, sono un rifugio per gli amanti delle avventure all'aria aperta. Chi lo desidera potrà mantenersi in forma senza allontanarsi dall'hotel, poiché disponiamo di una piscina riscaldata e di una palestra dotata di attrezzature all'avanguardia. Qualunque siano gli impegni della giornata, approfitta della nostra colazione continentale deluxe gratuita, servita ogni mattina. Potrai iniziare la giornata nel modo migliore gustando waffle caldi, frutta fresca, pasticcini, cereali, yogurt e caffè 100% qualità arabica. I viaggiatori d'affari che si trovano qui per lavorare con la University of Massachusetts Dartmouth, la Aerovox, la Harvey Industries e altre aziende della zona soggiornano con regolarità al BEST WESTERN Dartmouth Inn. Abbiamo tutto ciò che serve per soddisfare le tue esigenze lavorative, a cominciare da una posizione che garantisce spostamenti rapidi. Qualunque sia il motivo per cui ti trovi in città, potrai contare sulla nostra struttura e sul nostro personale per trascorrere un soggiorno fantastico. Prenota oggi stesso una camera tranquilla al BEST WESTERN Dartmouth Inn, a pochi minuti dall'imbarco per Martha's Vineyard! Ti auguriamo un soggiorno gradevole!

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BEST WESTERN Dartmouth Inn,North Dartmouth
  • 5
    « Wonderful Experience »

    This hotel is a great place to stay. The staff is very helpful. They quickly attend to any problems. When our room heater stopped working we reported it to the front desk and the maintenance man was there in minutes, diagnosed the problem and had it fixed.

    2
    « Clean but LOUD! »

    If we hadn't prepaid for the nights we would have relocated. The front desk help is nice but not extremely helpful, we checked in having reserved a top floor room and received a 1st floor, when we asked to get the room we reserved we were told that they didn't have the authority to change it. When I asked when the manager would be on duty, our room was quickly changed. Loud, the walls are paper thin and you can hear everything and I mean everything in the next three rooms around you. They also stack rooms, meaning there were two other patrons in the hotel two of the five nights we stayed and they put them next us on both sides, did i mention the walls are paper thin. Breakfast was okay. Pool and workout room were okay but not great, no Jacuzzi. Location easy to get to but hard to find entrance, where it is overgrown, and hard to see going 50 mph.

    4
    « visiting son at college »

    We stayed for the weekend as we were visiting our son for family weekend at Brown. We found the staff to be very friendly and the accommodations good. We did have some extremely noisy guests in the room next to us at 2am on our last night there. We brought this to the attention of the front desk and it was taken care of. Would stay there again

    4
    « We liked this Hotel very much. »

    On our trip up to Maine we stayed one night at the BW Dartmouth Inn. No negative comments. Everything matched our expectations. Nice, quiet and spacious room. Good location. Friendly and competent service. Good breakfast. We definitely can recommend this hotel to other travellers and we would come back should we be in this area again.

    3
    « One night stopover »

    This was not my favourite hotel on our road trip round New England. It's in serious need of a refresh and update. There's also nowhere to get anything to eat or drink and we had to resort to a Walmart picnic for dinner. The bedroom walls are paper thin and I could hear the man in the next room talking on his phone, I actually heard his conversation. The room was a good size and the bed was clean.

    4
    « Better than I expected »

    I stayed at this Best western for a wedding and have not been to one in years I was pleasantly surprised on the cleanness of the rooms and the friendly staff there was a free breakfast in the morning and check in and checkout was a breeze

    5
    « visiting my relatives »

    i often stay here at the Dartmouth,Ma Best Western and find the hotel as well as the employees to be very nice.I have been coming to this specific location for a number of years.The location is right on local highway Route 6 , and just minutes from Interstate 195.

    1
    « Stay Elsewhere »

    My family and I were staying here for a family wedding. A large block of rooms were booked for this. We called many times during the day to request an early check in, but were not able to secure this. No big deal, as regular check in would give us plenty of time to get ready. When we arrived to check in, we were told that no rooms were available. It was not until 4pm, (1 hour before we had to leave for the wedding) that we were able to get into our rooms. Chrissy at the front desk was extremely rude throughout the wait. The worst part of this stay was the fact that none of the staff would take ownership of the issue. Everyone continuously gave excuses as to why they couldn't help and why it was not their fault. Upon checkout, we were offered either Best Western Points for another stay, or an adjustment to be made the next day. After a week and a half of follow up, I had received no such adjustment, nor had I received a follow up call. It wasn't until I finally completed my Best Western survey that I finally received an email from the General Manager. Even she did not take ownership, or allow me to fully voice my frustrations. You may pay more to stay elsewhere, but if you need to be checked in before dinner, expect to be treated with respect, or want to be able to speak with a manager should a problem arise, Pay It!

    2
    « Great staff, outdated facility »

    The staff is very accommodating, but the hotel is very outdated. It needs a complete re-do. Needs carpeting, bath re-do. Being outdated, I did not experience a sense of cleanliness. My room was rather dark, with inadequate lighting too. I could easily hear the TV in the adjoining room.

    4
    « Highly recommended »

    If you're looking for a 3 star motel this Best Western will not disappoint you. The room we stayed in was very clean and quiet. The bathroom had no mold or mildew anywhere in the tub or sink area. An overall great value.

  • 1
    « Cold and Rude Front Desk. Dated, dusty hotel »

    How would best western even call this hotel their own? Very rude front desk staff. Girl in her late 20's 30's was very rude, said she is the assistant manager? Was no help my room was dusty, and moldy and could tell that someone must have smoked in it before. I would never ever recommend this place to anyone. Wonder why it's called an Inn and not a hotel. I wish I could give it negative dots.

    3
    « Basic and clean - don't expect too much »

    Stayed here, last minute on a trip to Newport when we needed a reasonably priced accommodation for one night before our stay at rather pricey Newport hotel. There is a somewhat dreary feel to the lobby and hallways, dark and not particularly welcoming but nothing specifically wrong. King room was spacious and clean although equally dark. The bed was not comfortable - very hard, and the sheets were very low thread count and quite worn. Towels also low quality. Included breakfast in the morning was sad. The scrambled eggs were watery - likely reconstituted - and inedible. Even the no-name ketchup couldn't save them. Sausages were pale and extremely unappetizing. Best bet might be cereal which we tried - but was a little stale. We took coffee and left. I give it three stars instead of two because it was clean and that's most important but I wouldn't recommend it and wouldn't repeat.

    3
    « Transit Hotel »

    The hotel is on a busy main road, ideal for one night stop over for truckers. Not well signed if travelling north. Avoid adjacent restaurant, the food sucks. If on vacation aim to book nearer the coast. North Dartmouth has little to recommend it

    5
    « visiting my brother »

    A very nice and comfortable place, it is out of the town. This hotel is about 10 minutes from shopping malls and a good choice for places to eat. A nice pool and nice place for breakfast. One problem is when you travel back to the hotel at night, you must be carefull or we pass by.

    1
    « Bad experience, ruined wedding »

    I made a contact with this hotel for my daughter's wedding on Labor day and it was a disaster. The place is completely mismanaged. I had a wedding contract and booked two rooms for ourselves and got a confirmation. Two days before the wedding I called to change a reservation on one of the rooms and was told that I have no rooms and there is nothing they can do for me. One of the representatives said she just came back from a leave and does not know anything, another said looking into a computer" I don't know what is going on here. You need to call tomorrow and talk to a hotel manager". I did and I've never experienced such a rude hotel manager in my life and I travel a lot on business in US and abroad. She was disrespectful, rude, talked over me and later when my daughter called she would not let he put a word in. She did not know where the contract was in her computed and she was the one who handled the contact!!!!! I gave them all the business for that weekend - they were booked only for that one night of our wedding and I was the one who was insulted and disrespected and had to book the rooms in another hotel for a higher price. In addition our wedding guests told me that other rooms reservations were also messed up, one woman got three rooms under her and two other guests were left without a room. Upon check there was a lot of confusion with the names and confirmations. We called the headquarters and they said they will talk to us and see what they can do and guess what? After speaking with co-owner and his promise to call me back, no conversation happened. So, it is a Best Western policy I guess to hide from their customers and hope customers give up. I will contact headquarters again. I regret I gave this place my business.

    3
    « Comforatble, clean property »

    Usual Best Western property, but best choice of hotels/motels in the Dartmouth, MA, area. Staff is average as far as friendliness; rooms are very clean, appointments pretty good and beds exceptionally comfortable. No noise issue and there is a heated pool. Complimentary breakfast is available and food items are fairly good.

    4
    « Clean, Quiet Lodging »

    This BW was on a bridal list for lodging and we were quite pleased. The front desk staff made helpful suggestions (Dickie's for clamcakes and nearby stores) and answered our many questions. Many thanks to Monika for always smiling. Cookies, coffee, and tea were always available. The hotel is not the newest which accounts for generous size rooms and only a refrigerator. To me, it looked at though it had gone through a remodel since carpet wasn't stained. The air conditioner was the quietest we've experienced. I do wish the window had a privacy sheer in addition to the curtains. We heard no road noise. Our party enjoyed the clean dining room and good food options which were constantly refilled. I enjoyed making a breakfast sandwich, my husband and friend dined on Belgian waffles, and there were numerous choices for all family members. A sign said gluten free options were available upon request. This location was perfect since we spent the majority of our time in the New Bedford area. I wouldn't hesitate to recommend this hotel.

    3
    « Not too bad »

    We stayed at this hotel for 1 night to sleep between our trip from Newport, RI to Cape Cod. The hotel was in a good lovation with lots of stores and restaurants down the street. Parking lot was safe overnight. All the staff that we encountered were very friendly especially at the main desk. Check in and check out were quick and easy. The breakfast that was included was really good! They had a good variety of food like eggs, sausage, cereal, a waffle maker, fruit, juices, and muffins/bagels/Danish. The 24 hour cookies and coffee were good too. We did look at the pool and it looked nice but we didn't use it. The room itself was clean but kind of outdated. There was a funky smell in our room (not sure if it was cleaning products?) but we were too tired to complain about it. We didn't notice it after a while anyway. Bed was comfy, pillows could have been bigger and more firm. The walls were paper thin which was the biggest annoyance. We heard some of our neighbors doors opening and closing which I think is typical hotel noise anyway, but we got woken up at 630AM due to our neighbors conversation on the phone...we heard everyword loud and clear. Overall, the hotel was a fine stay for that one night.

    5
    « Good location for what we needed »

    This hotel has a good breakfast, silent place, big rooms and very good internet speed. It has a good location and it is very clean. The price is good for what you have. They have a inside pool and a fitness center which I didn't use because we didn't have time to.

    1
    « Best Western Nightmare »

    No hot water. No attempt to resolve problem. Terrible mattress. Room had terrible smell. Front desk was told about hot water problem at 9:00am and when we returned at 2:00pm, we were told she didn't have the time to look into it. Had to request aerosol spray to get odor out of room.

  • 5
    « Good overnight choice on route to Hyannis »

    Hotel met our needs well. Room was quiet, clean, spacious and the bed very comfortable. Check-in was smooth and desk staff friendly and very helpful. Breakfast was very adequate. I would stay there again

    5
    « exceeded expectations »

    great location for cycling event, clean and friendly would stay here again. Accommodated our very early departure for cycling event and had box lunch option if so desired. near restaurants for evening meal.

    4
    « great motel »

    People at the front desk were very helpful. Very easy checkin. The lobby had cookies fruit and donuts. There was also 24 hour brewed coffee and decaf 24 hours. The room was very large with a king bed and 2 armchairs, and a desk. Large clean bathroom also. The price was very good and the motel was full. Very good breakfast included with french toast, eggs, bagels, toast,, rolls and muffins.

    3
    « A/C didnt work »

    Hotel was nice, Front Desk employees were very helpful. Check-in was quick and the room was adequate. I stayed in room # 101 and after checking in and unpacking I noticed that it seemed a bit warm in the room. The digital readout said the room temp was 74. I adjusted the setting down to 68. I checked it after an hour and it was still 74. I made sure I set it to 68 again and the temp in the room never changed from 74. If I was staying more than 1 night I would have had to switch rooms. Other than this one issue everything else was fine.

    5
    « Awesome breakfast and customer service »

    This hotel serves a great breakfast with scrambled eggs, sausage, waffles, French toast, breads, fruit, cereal and yogurt. They also have grab bags for those who must check out early. They serve chocolate chip cookies in the evening. The rooms are clean. Customer service and staff here are efficient and respectful. They also have an indoor pool. Everything is clean and comfortable

    2
    « Difficult to sleep. »

    The appearance of the hotel, the staff and the quality of the breakfast was very good. The bad, very uncomfortable mattress, no king pillows and the chair in the room and the breakfast area had no support and very uncomfortable.

    5
    « visiting relatives »

    i stay here quite often ,this past year the upkeep and housekeeping has been hit and miss,but this last visit was very good.i try to overlook slight problems...Everything went well this trip.I will go back,and pretty soon too

    5
    « Friendly, helpful hotel staff »

    We were pleasantly surprised with out stay at the Best Western Dartmouth. The hotel was clean and staff was very friendly. Breakfast was delicious and a wide range of food was available. Will definitely stay here again!

    4
    « Quick trip »

    You guys were great! We were there for a CrossFit comp. There was very little outside noise and sleep disturbance, it was great! The parking was accommodations were great as well not having to park a million miles away from our cars. Also, the front desk clerk gave us waters on the way out because she saw we were on our way to the comp. thank you for everything!!!

    5
    « A warm welcome, convenient and affordable »

    Our family of 5 stayed there one night on our way from NY to the North. The place is very conveniently located close to the Cape Cod bay where we went to watch whales. Monika and her team were extremely welcoming and eager to help in any way, which made our short stay very pleasant and relaxing. The rooms are large, well equipped and very clean. The indoor pool provided great relaxation after the drive and there's plenty of dining options around. Thumbs up for the warm welcome and dedication to making customers feel at home!

  • 4
    « Goo Stop »

    Stayed over for business. Place is clean and well maintained, not brand new but they do keep after it. Staff was helpful and room was well set up to work out of.Breakfast was well stock and a nice variaty of foods. Will say again when up in area.

    4
    « Clean, Comfortable, and Affordable »

    We travel in our retirement and often stay at BW properties. For the area, BW Dartmouth Inn is a clean, comfortable, and affordable property for anyone visiting or doing business in the New Bedford/Mattapoisett/Dartmouth area. Our first room while clean and comfortable, had a television with snowy reception at best and a very slow drain in the shower. Because we were staying for several days, we accepted the management's offer to change our room. The remainder of the stay was most pleasant. The breakfast room was well kept. The pool was refreshing. The fitness area had enough equipment to keep my husband happy. The staff is attentive. Had we not experienced the problems on the first night, our rating would have been excellent rather than the very good.

    4
    « over night stop »

    a very friendly reception greeted us( which is something I look for in this country!) Room was clean and beds comfortable. Bathroom clean. The indoor pool was a bonus although my family said it was a little cold. having a refrigerator was a plus too so we could freeze some drinks for our long journey the next day ! Breakfast was excellent too. definitely would stay here again

    4
    « Visiting Dartmouth Area »

    The Best Western Dartmouth is where we most often stay while in the area. It's close to UMass-Dartmouth, where my son went to school, and easy on/off access to I - 195. They serve a hot breakfast and there's a nice selection for everyone.

    5
    « Pleasant Surprise »

    So who stays in hotel in their hometown? Me! Plumbing Emergency to be exact, but the air conditioning was a plus since the heat index was over 100 degrees. But that's not why I'm writing this. I always wondered why the parking lot here was always packed, but now I know. This place is awesome, from check in, to comfy bed, nice toiletries, and a pretty darn good breakfast. Great reception on the television, and since we were NOT on vacation that was a plus for us. Plus, the room had both a refrigerator and a microwave. Absolutely would stay here again in a heartbeat.

    3
    « Did not meet my expectations »

    Hotel appearance was OK, rooms needed could of been cleaner ....staff was friendly...AC was loud and not much sound proof rooms! We had to change rooms because there was no power in our room only! Pool looked clean and well taken care of ...

    3
    « hotel served it purpose but poor customer follow up skills »

    stayed for one night to visit family in the Fall River area before heading to Newport, room was clean, spacious breakfast fine, staff pleasant, no complaints until check out i had redeemed Amex rewards points to secure a $100 Best Western gift card to use towards the room cost with tax which totaled $140.73 i handed the card to the gal at the front desk she was clueless as how to apply the gift card gift card to the guest folio, assured me it would be applied and then checked me out, I receive my Amex bill and see i was charged the fill $140.73 to my card, and no $100 credit was applied, i emailed the hotel and the property manager Lind Avylla repied showing that the $100 was applied to the room folio leaving the $40.73 as correct charge. 3 months later my AMEX card still has not been credited the $100 credit due. after a repeated email to the hotel manager no reply, well for sure i will be looking at staying at the Residence Inn next time im in North Dartmouth

    4
    « Good Stay! »

    Stayed at the Best Western in North Dartmouth for 4 nights. The room was spacious and clean. The complementary breakfast was well maintained from 6:30 to 9:30. The walls are rather 'thin'.... as you can hear guests in adjoining rooms. The staff was friendly and helpful. Would stay again!

    3
    « Could use some improvements »

    We were surprised that the bathroom had no exhaust fan for clearing up the moisture after showering. Also, there was very little water pressure when showering; made a simple task like rinsing your hair take twice as long. Would have liked to see healthier options with breakfast, like a fresh fruit salad or whole wheat/whole grain breads.

    4
    « Nice hotel for a good price »

    We visited family in the area around the 4th of July and this hotel offered the best bang for the buck. It is very conveniently located and looks nice. The room was clean and the AC worked very well. The walls were a little thinner than I expected but didn't interfere with sleeping. The complimentary breakfast was good, the eggs weren't from powder and they have a waffle station with whip cream. The staff was very pleasant and call right after we left to tell us we forgot a USB charging cable in the room. I would recommend the hotel, we'll stay there again.

  • 4
    « Nice stay »

    Front desk staff very friendly and helpful. Rooms are of decent size with nice amenities. Communicate with cleaning staff for best service. Located off a busy highway, but not a problem. Good selection of eating sites not that far away. The breakfast time is a nice offering with a good selection.

    3
    « Nice little motel »

    This is my third time here. The room is large and clean. The bed is comfortable and the air conditioning works nicely. The fridge is cold! The wifi is good. The staff is awesome. But--there is no security lock on my door, one trash can, and the pool is loaded with chemicals. It can be noisy. The traffic is loud on route 6 and driving on it can be terrifying. There is not anything remotely resort-like about this location. For work, it's good.

    4
    « No major complaints. Would return. »

    The room was large, clean and comfortable. Breakfast was adequate except for the juices and coffee which were dreadful. The waffles were better than at many higher end hotels we've been to. The staff was friendly and very competent. It was a good value and we would return again if we were in the area.

    3
    « an adventure in futility »

    first room I was given had opened soda bottle and can in fridge, killed about a dozen ants in bathroom and stepped on and squished a crunchy large bug on carpet, room smelled.I asked to be moved to another room and we encountered problems there too

    5
    « Girls Vacation »

    We had the best service from a best western I have EVER had. ALL employees were so nice and helpful. We were even able to do laundry here. Score us. We were traveling the New England states and just needed to do some laundry to continue with the trip. The prices were reasonable for laundry and they have soap and fabric softener in hand. The morning breakfast had eggs, sausages, your own waffle maker, bagels, breads, milks, fruit, juices, water, and coffee. Lots of seats to sit and chocolate chips with the waffle maker. I would stay here again for sure. Rooms are neat and clean.

    4
    « Great value! »

    My friend and I were taking a workshop at nearby UMass-Dartmouth. Although I had booked the hotel online, once the receptionist heard we were there to attend something at UMass, she offered us a special discounted rate provided for the college for a Standard Room . Since I normally go for Superior or Deluxe Rooms, I was a little worried about what the quality of a Standard Room might be, but since we were not planning on spending much time in the room, we decided to go for it. The receptionist easily and cheerfully adjusted my reservation (thereby reducing our cost by almost half!) and offered to see if an upgraded room was available. It wasn't but I was pleasantly surprised with the size and quality of the Standard Room - I have no complaints! Everything in the room was clean and in working order. The internet was a breeze to connect to and was only sometimes a little slow. I was also amazed at the selection, quality and quantity of the breakfast buffet. My only complaint of my entire stay here was that the juices offered in the machine of the breakfast buffet were very obviously watered down. They were not juice. With everything else being so good, that was an odd thing. I would definitely recommend this hotel to anyone attending anything at UMass - it was a very convenient 5-10 trip away. It was also very convenient to the entire Southern Mass coastal area, especially New Bedford.

    3
    « Noisy »

    The place is convenient the staff is great and the breakfasts are exceptional. The rooms are spacious and clean and the bed is comfortable. But the walls are very thin. Bring earplugs to sleep. That is the only problem,

    3
    « Friendly staff »

    The front staff was very nice. Our room was adequate size. The cleaning staff was not great. Very noisy first floor room. The bed was not very comfortable. No microwave in the room, but there is a mini fridge. Television was very snowy.

    3
    « quick overnight trip »

    It was okay. Woman who checked me in could of been a little more friendly. Her tone when telling me "This is a non smoking facility so don't smoke or your gonna pay $250" Um okay Room was clean. Pool was full of children - looked like a birthday party of some sort. Breakfast was basic. Woman who handled my check out was much nicer and made small talk.

    4
    « Family Travel for High School Graduation »

    We were very pleased with this motel as our choice to be near a family graduation ceremony. We visited nearby Portuguese and American style restaurants that had value and great food. The pool and hotel lobby provided locations for family fun.

  • 4
    « Road tripping to the Northeast »

    Having stayed at this hotel before, we selected it due to lower rate. Many of the other small hotels in the area either had no vacancy or the rate was $160-$190, too high. Booked through Priceline, walked in and got our room. Originally on the 3rd floor, we asked for the first floor. DO NOT GET ROOM 101 - it is nice, but it is next door to the kitchen - very noisy starting at 0600! I would recommend room 114 which is at the end of the hall. The staff was nice, the room was comfortable and convenient to all we needed in Dartmouth, including the UPS facility to pickup a package. Harley Davidson, the Dartmouth Mall and Shaw's grocery are just down the street. And just a couple of miles away is Buttonwood Park and Zoo - truly worth your time when visiting. Bonus is just off the freeway, I-195, but tucked back so you would not know if not familiar with the area.

    1
    « Terrible experience every time !!!! »

    Where do I start! First off they have risen their prices tremendously which is completely not worth it. This hotel is surrounded by disgusting motels, and not to mention they are located right next door from a well known disgusting motel in which they basically share a parking lot with. The location is by far not worth prices of 125+ daily..... I'm sorry it isn't worth the same rates as there other locations in which I've stayed... Greed and poor judgment on there behalf... Secondly, the amount of rude staff members (front fest specifically) most certainly over weigh the polite professional staff, but in all honesty due to their location the rude unprofessional staff seems expected. I have never been rude to personally but have seen front seat speak to customers in a manner where I'd would not allow my employees to speak to them. Customer service trainings is what's needed for some of their employees. As I checked in I was told this is a "non smoking room so I suggest you do not smoke it won't be worth it" who in the world says that to a adult? I am aware it's non smoking that is what I booked!!! I am aware of the meaning of non smoking. Third, i came down for breakfast one morning and it was put away at 930am !!!!!!!! By far the first hotel that offers breakfast till 930am??? But I guess pinching every dime of their customers what this location is about. I'm glad front fest was more concerned about explaining the definition of non smoking instead of advising customers that breakfast here ends at 930am, it's a don't ask don't tell policy here apparently or maybe I should have researched, but one would expect to be given the level of customer service from the besternwestern. Lastly, the walls are extremely thin so your privacy is close to non. If anyone has read the review responses from management it shows clearly the level of rudeness, ignorance and pure disrespect for how they value their customers. I have stayed here quit a few times and this will be my last. It's clear due to the location that they are use to certain type of people because that is how they treat their customers. As if because one has chosen this location they are all the same. I was under the impression they would treat their customers in representation of the name of the company not the location....

    4
    « Huge improvement! »

    Last year our stay was filled with complaints about the cleanliness of the lobby, halls and room. This stay was completely different. With the exception of a few small trash papers at the base of the shrubs. management has transformed the property. Rooms, hallways, lobby spotless - room amenities first class. The property is a great place to stay!

    5
    « Barb »

    Great stay. Staff was great. Breakfast and room was everything someone would want for vacation. Location was perfect to see everything. Weather could of been better. Will be returning in the future. Great stay.

    5
    « Best Western MA Was Excellent For Our Family! »

    Just want to say thank you from booking to check in to check out - EXCELLENT. WE called the front desk for razor and extra towels and within seconds they were at our door. Courteous clean and comfortable.

    5
    « NICE PLACE »

    The hotel was nice and it was clean. There was plenty of parking. The receptionist was very friendly and helpful. The internet worked great. The bed was comfortable. They had free chocolate chip cookies. They were having bacon, eggs, sausage and more for breakfast. Unfortunately for us, we had to leave early so they gave a bag with fruit, water, and a breakfast bar. If in the area again, we will definitely stay here.

    5
    « Good accommodations at a reasonable price »

    Very helpful staff. Room was cleaned every day as expected. Coffee always available (that came in handy because the weather was MISERABLE for our entire stay - including 6" of snow on April 4th!). Plan to stay here on our next visit to New Bedford.

    1
    « Oldie but goodie »

    Very helpful staff. Room was cleaned every day as expected. Coffee always available (that came in handy because the weather was MISERABLE for our entire stay - including 6" of snow on April 4th!). Good accommodations at a reasonable price.

    4
    « Overnight stay »

    The hotel is clean and the staff is very pleasant. They have a nice breakfast included in the price of the room. We were there for a very short time, but this is the fourth time we have stayed there and it is consistently good. The walls are a bit thin, so we could hear a lot from the room on either side of us.

    2
    « Disappointed with the place; Staff are helpful. »

    I originally booked a 2-night stay but ended up only staying 1 night. Here's why: Room: When I entered the room, I checked for cleanliness (I always do). Bathroom was clean but it needed more lighting - a bit too dark. I uncovered the bed and I found hair on the bed - hair that could have attached to the sheets from the dryer - still gross. I didn't complain since I had plenty of other space to occupy. Everything else on the room seemed clean. Then, comes sleeping time. I could hear the guy next room clearing his throat and every time he coughs like he was using a megaphone. I can hear muffled voices and tv noise. The worst part was when I could hear the footsteps on the floor above me every time they get up to use the bathroom - I know because I can hear the toilet flush. As the person takes a step, my roof rumbles. This was the deal breaker for me. Breakfast: The eggs were very salty. the blueberry muffin I had was good. Coffee was good, too. I didn't get to use the pool or the fitness center but the pool looked enticing and the water was clear. When you walk into the hotel, the place looks cute. The lobby was presentable. I liked the lobby and breakfast dining area. On my way to the room, I passed the pool area.. the halls sublty smelled like feet. I think it's from the chlorine odor from the pool that never gets to air out. The halls are dark (but with lights, if that makes sense.). Staff: very friendly and accommodating. The waiter from the breakfast lounge (I don't know his name but he had black, curly hair) was cheerful and friendly. The receptionist, when I inquired about leaving a day early, was helpful. She explained what I needed to do to make sure that I will not be charged for the night that I didn't stay. The communication between staff were good. The General Manager checked me out and I didn't have to explain anything. The staff was wonderful but because the hotel is poorly made, I will not be going back, I would rather pay more at the Hampton Inn than come back here again.

  • 5
    « Great Hotel! »

    Staff is friendly, Hotel is Clean and very comfortable. They offer breakfast and chocolate chip cookies! What more do you need. This place has a fitness center and a pool. I stay here for business and I never choose another hotel. Would Highly Recommend.

    2
    « Not happy camper »

    Seem nice when walk it but not. My father said oh nice place had only one bad review.He must not scrolled down.If you want a room with nicely made bed ; Rude front desk workers ; Small pool; Nasty breakfast;Coke straw and sos pad from last person come hear.Atleast house keeping gave my extra towe.l felt like I was in a 2 chain video.When I was ready bring it to front desk attention lady just seemed to ignore me witch made me more upset so went back my room packed up left key on desk and left good thing was check out time anyway probably charged me for not bring key to front desk oh well.

    5
    « excellent stay! »

    I enjoyed the pool and the room was very clean. The only thing I couldn't find was the heat and air conditioning but found it later in the night. I really enjoyed the overall experience and will definatly stay again

    5
    « Dartstay »

    Very friendly and accommodating staff. Rooms were very Roomy and comfortable. Was in town for family event in Fall River. Very easy on and off to 195 - only 15 mins to Fall River. Quiet and easy area to find on Route 6.

    2
    « Meh.. »

    So when you first enter the hotel, the lobby is cute, smells nice, cookies are always available. Going down the hall to the elevator, you get a whiff of the pool which is enticing. Upon entering the room, its clean, a little on the average side when it comes to cleanliness and décor. Small TV compared to most hotels I've stayed in, beds a little on the uncomfortable side...but All and all the room is worth what I paid for it..HOWEVER, the breakfast sucks! I stayed there a year ago and was not impressed and sadly its even gone down hill since then. The only reasonable thing to eat is the waffles, and when I got there (an hour before it ended) , there was not enough mix left in the batter container, to make a full waffle. I looked all around for someone to get more, but nobody was around. The juice is totally watered down, the eggs tasted like microwaved napkins and the pastries were low quality previously frozen stuff. Just yucky!

    5
    « A real surprise »

    Arrived early in the morning after a long overnight drive and a large, clean comfortable room was waiting for me. A good breakfast and good coffee. Friendly efficient staff, nice warm pool- all in all a great place for a very reasonable price. I'll be back next time I'm in the area!

    5
    « Very helpful staff, pleasant stay »

    My stay here was good. The key cards I was given at check-in didn't work, and when I went back to the front desk. the woman working there was very professional and helpful. She apologized for my trouble, gave me new cards, and radioed a housekeeper to meet me at the room when I went back, to make sure the new key cards worked. I really appreciated that extra step, rather than sending me back and forth figuring out what was wrong. The room was clean and comfortable and had a coffee maker, fridge, ironing board & iron, hair dryer, flat screen TV, everything you need. Wifi was free and easy to use, and pretty fast. There is an elevator. The pool looked great but I didn't have time to use it. Even though there is a coffee maker in the room, I appreciate that there is coffee available in the lobby 24 hours, and hot water for hot chocolate or tea. And cookies! The floors throughout the hotel seemed kind of uneven, in the hallway and the room, but once you get used to that, everything else is fine. There is shopping and dining very close by. There are some closed businesses in the area, so I see why some people think the area is a little scary, but there's only one door in and out of the hotel, which is through the lobby that is staffed 24 hours, so I felt safe staying here on my own.

    4
    « dartmout inn »

    nice location, great staff, clean, good breakfast, hot coffee and cookies available 24/7.staff would interact with you and made you feel good and made you feel they care. there was a problem with another guest at check in and the staff went out of their way to correct it and brought us into the action which ended int laughter.

    3
    « The rooms dont get cleaned as they should/noisy »

    Booked 5 nights, rooms did not even get looked at until multiple requests and on day 3. Lots of parties and noise. The area is not very nice, a little scary really. The workout equipment was broken. Not happy for the price.

    5
    « Best stay and the best staff. »

    This Best western i have stayed at and i have been too many of them.Again thanks to the great front desk staff that helped me. The pool was warm and very clean and they take great care of it. Room was clean and very clean,plus the maids did a great job cleaning it and they where there when we needed anything. Lobby was very clean as well as the rugs in the hall way. I can't wait to stay there again it was a great 3 nights we where there thanks you all again.

  • 4
    « would go again.. »

    ok, this place had its ups and downs.. lets start with the downs first...no hot water in the bathroom, the bathroom door did not close, could hear the noise above us and next door, and the best is... a family or couple decided to let their little tyke run around in the hall at 4AM knocking on doors, yelling HOUSEKEEPING... I assume I scared the crap out of him when I answered it in my Halloween costume.. FOR THE POSITIVE... the bed was comfy.. plenty of pillows.. however this was the only best western that didn't provide free bottled water.>>no biggie.. I could splurge for $2 at the vending machine.. As noted earlier, there was no hot water, and before I could hang up the phone, the MANAGER and the repair team were on it and were ready to provide us with another room etc.... free sunday breakfast, free internet, but it was very slow and I don't know if it IS slow or because of the college kids that took up two floors.... all in all I would definitely go again.. and they have an INDOOR pool...

    5
    « 3 nights »

    we stayed for three nights in October 2015 and are very satisfied with the condition of the property,the cleanliness,and overall amenities.The staff were all helpful.We have stayed numerous times before and plan to stay again in the near future

    3
    « A bit shabby »

    A bit shabby and dark. You could hear people walking in the rooms above. The linens on the bed were a bit rough and tatty and the bedskirt was torn. We were quoted one price when we checked in and when we paid the bill, it was a different price. The check-out person was rather argumentative.

    5
    « I rarely take the time to review! »

    Every staff member I encountered in my 3 day stay earned recognition and my time to say thank you! The late night desk clerk who managed other unreasonable patrons with tact and professionalism, the morning breakfast staff who provided many "extras" and pleasantries to start the day, the housekeeping staff that would greet you coming and going and ask "is there anything else you need" made this a very pleasant stay. I found the hotel to be clean and well maintained. I felt safe travelling alone.The location of this hotel is also a find. It was convenient to all the locations I visited in Newport RI, Fall River,MA and New Bedford , MA.

    5
    « Great stay ! »

    My Daughter got married and we booked 5 rooms foe 3 days. all of the staff was very friendly and accommodating. the staff went out of their way for us ! everything was clean and well kept .This is one of the best hotels around !

    4
    « Not the prettiest view »

    We stayed at the Best Western in Dartmouth for a weekend Wedding. Although many of the guests rooms weren't ready at 4..which was difficult since we needed to be at venue for 5..all of us who had rooms shared for friends to put their belongings in. No view-highway and other shopping or hotels or parking lot views..uggg. Breakfast was great with lots to choice from! Real cream for coffee would be nice since there is a fridge. Could hear everything in others rooms that were next to us, even the battery on a fire alarm was beeping..eeeek!

    4
    « Excellent Staff! »

    The hotel staff is very friendly, kind and helpful. The hotel is very nice and reasonably priced. The rooms are large and comfortable. The location is excellent - near shopping, UMass and the ocean beach. I will definitely stay here again.

    5
    « affordable and convenient place tostay »

    .this is a clean facility to syay at. staff is realyy nice from the manager on down to the maintenance person.unless you are an extremely fussy person the breakfast is very good and it is part oftheroom price which is also very reasonable. you can travel to Newport,thecape,new Bedford. a nice relaxing vacation my wife and I have needed something like this. for our budget it was well worth our spending32nd anniversary here.

 

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·Da: nord. Prendi l'Interstate 93 S ed esci all'uscita 4 MA-24 sud. immettiti sull'Interstate 195 E attraverso l'uscita 4, Prendi l'uscita 11 per Reed Road in direzione della US-6, svolta a destra per Reed Road e infine svolta a sinistra su State Road/US-6. Il BEST WESTERN Dartmouth Inn è a circa 800 m sulla destra. ·Da: sud. Prendi l'Interstate 195 est ed esci all'uscita 11 per Reed Road in direzione della US-6. svolta a destra per Reed Road e infine svolta a sinistra su State Road/US-6. Il BEST WESTERN Dartmouth Inn è a circa 800 m sulla destra. ·Da: est. Prendi l'Interstate 95 nord ed esci all'uscita 20 in direzione dell'Interstate 195 est. Prendi l'uscita 11 per Reed Road in direzione de...

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