BEST WESTERN Motherwell Centre Moorings Hotel,  Motherwell

4.5/5  - basé sur 352 notations.
114 Hamilton Road, ML1 3DG, Motherwell, Great Britain - visualizzare mappa
+44 1698 258131 +44 1698 254973

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  • Ricevimento 24 ore su 24
    Ricevimento 24 ore su 24
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Il Best Western® Motherwell Centre Moorings Hotel offre un'atmosfera magica vicino a Motherwell! Costruito nel 1891 come residenza privata per un membro di una famosa dinastia scozzese dell'acciaio, lo splendido edificio principale dell'hotel ha mantenuto fino ad oggi un fascino unico, semplice e senza tempo. La zona circostante è molto elegante, ma l'atmosfera rimane nel complesso piuttosto semplice e familiare. Il BEST WESTERN Motherwell Centre Moorings Hotel, situato in un edificio dichiarato di interesse storico di classe "B" all'interno di un'area di conservazione, si fonda sulle sue radici ottocentesche per soddisfare le esigenze più moderne e offre ai propri ospiti un carattere classico. L'edificio conserva ancora alcune delle vetrate originali e la nostra ospitalità è tradizionale e discreta. Ti auguriamo un soggiorno gradevole!

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104
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25
Mediocre
 
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Orribile
 
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Affari Affari 85
Business Business 85
Da solo Da solo 19
Di coppia Di coppia 90
In coppia In coppia 119
In famiglia In famiglia 72
Viaggio con amici Viaggio con amici 36
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BEST WESTERN Motherwell Centre Moorings Hotel,Motherwell
  • 5
    « Restaurant »

    Visited the restaurant with friends, food and service were fantastic, superb menu, food so flavoursome and well presented. Sweets of creme brulee and apple/rhubarb crumble to die for.Long time since I had been but can't wait to go back.

    5
    « Great place »

    Dont know what these 2 reviews are on about ,brilliant place, 1 bad experience does not make this hotel a bad place,i am sure the staff would have invited them back for a complementary meal if it was called for, staff would have done there upmost to put things right,food is amazing and not bought in

    1
    « Absolutely disgusting do not go to this place »

    Myself and my partner visited for a meal to celebrate our anniversary now i wish i hadn't bothered the food is bland and all bought in the service is far too slow there was hairs in my food and the waitress just looked at me like i was daft please avoid this restaurant at all costs will not be returning

    4
    « Lovely hotel »

    Stayed here overnight for work. Room was comfortable and nicely decorated (might've been a bit small for two but perfect for my stay). Hotel was immaculate and within a short walk to the town centre. Very quiet overnight despite my room facing a fairly busy road. Staff were all lovely and friendly and the food in the restaurant was delicious.

    1
    « Very poor »

    Went there on Sunday with family.Was a terrible from start to finish.waited nearly an hour for starters.No Gluten free menu or beer.Then another long wait for mains Two of the dishes had hair in it.My fish was dry and my baked potato was brown and mushy.Our waitress was lovely but the experience was horrible.

    5
    « Nice stay »

    Plenty parking, friendly, helpful reception, nice meals in restaurant, good selection at breakfast, comfortable rooms, stayed for 2 nights over a couple of weekends on recent visit to Motherwell, good location, easy to access, close to town centre

    5
    « Lovely Stay »

    Spent three nights over last weekend and could not have been more pleased with our choice of hotels - attending a local christening. All the staff were a delight to be with and nothing was too much trouble. Room was tastefully decorated and kept immaculately clean. Bar and restaurant staff were on the ball, very pleasant, there to please and there to interact and make customers stay a pleasure - well they certainly did that for us. Food of a very good standard and we thought the drinks very reasonable. Would stay there again and strongly recommend to family and friends. The management and staff is what makes this hotel and they all give a quality customer service. Thank you to you all and continue with the excellent customer service.

    5
    « Morning Coffee »

    Arranged to catch up with friend for a coffee, and decided on the Mooring Hotel. Plenty of car parking. Waiter was very friendly and attentive. Lounge was quiet when we arrived, but soon started to fill with the Ladies who Lunch brigade. Look forward to my next visit and catch up.

    4
    « Good »

    Nothing much bad about by two night stay to report here. Staff friendly and helpful, decent breakfast freshly cooked to order, plenty of parking, room was presented well being clean and modern but television maybe a bit old. My only minor criticism would be the bedroom location, being the room next to the toilets and kitchen entrance. Meant more noise than I would have liked. When I return I would ask for a different room, otherwise excellent.

    5
    « Good for overnight stay »

    Excellent located hotel not far from Motherwell Town centre Ample parking of street Hotel reception customer friendly Restaurant which did not use had a varied selection of food and was well staffed and spotlessly clean Room was adequate for an overnight Spotless and good decor Downside very small and after 0630 very noisy Overall this hotel served purpose

  • 4
    « No Tuna!!!! »

    Called to The Moorings for lunch. Friend requested Tuna and Spring Onion sandwiches. After a 10 minute wait, the Waitress returned and said "we have no Tuna, we had a funeral this morning!! No swordfish maybe, but no Tuna?! Come on. Poor for a 3 star Hotel.

    5
    « Business stay at Moorings Hotel »

    I stayed in this hotel whilst away on business, the staff are extremely pleasant and attentive to your requests. The rooms are decorated to a high standard, and I have to say the beds are extremely comfortable, I had the best nights sleep here out of all the hotels I have stayed in. The menu had a good choice and the food was good as was the choice for breakfast. If I was to be picky and I mean picky the only gripe I would have and it was one of my pet hates is the chips on my meal came in a little frying basket, sorry I just don't see the point.

    5
    « All good at Moorings »

    Stayed overnight to attend show at local theatre. Arrived early, room not quite ready but were able to avail ourselves to lovely coffee and scones in the meantime all at reasonable price. Check in was straight forward. Room was fine, medium size as expected. Bed comfy. Tea/coffee in room. Bathroom smallish but functional. Good shower. Hotel impressive. Car parking. About five minute walk to shops. Very easy to find just a mile or so off motorway but in quiet location. Breakfast excellent. Full Scottish served to table. Restaurant well layed out and comfortable. Bar pleasant, nice to idle away an hour. All staff dealt with very pleasant.

    5
    « Beautiful Hotel and good value for money »

    Room was basic but roomy, clean and very comfortable. I stayed for 2 nights due to attending a wedding nearby and thoroughly enjoyed my stay. Restaurant is quite expensive for food and drinks but due to it being a hotel this was expected. Overall I had no complaints and would be happy to stay again if I was in the area.

    5
    « A pleasant stay »

    Stayed for one night before visiting some of Glasgow's excellent museum's. The reception staff made us very welcome on arrival and we were given a room on the second floor, which was spotlessly clean and very comfortable. Had an evening meal and took advantage of the early bird menu which was varied and the dishes we tried very tasty, as has been mentioned in previous reviews, drinks at the bar aren't that cheap and its probably better to share a bottle of wine if you like it. Breakfast the next morning was also good, I particularly enjoyed the potato cakes, why can't more hotels offer them instead of hash browns!? All in all a very pleasant stay that didn't break the bank, as a stop off on the way to touring Scotland or visiting Glasgow I'd be happy to use it anytime.

    5
    « Motherwells best »

    Excellent location, refurbished, bed really comfortable, car parking great, walk into town centre, staff friendly and food great especially breakfast. Five minute drive to Strathclyde park. Ten minutes walk to rail station.

    5
    « Short business stay »

    Short business stay, as this hotel was close to the area I was travelling to. Very nice hotel, lovely room. The dinner I had was very good and breakfast was good too. I will definitely return for another stay.

    5
    « Pleasant experience »

    Had a lovely meal with my friends. Restaurant was busy and well staffed. Service was amazing, staff were always on hand. Shelley was a fabulous waitress, she was very friendly and well mannered. Stephen, one of the bar staff couldn't have been more accomodating. We asked for a baby guiness which he had never heard of but willingly made it for us following our instrustions. Chris the manager is an asset to the company. He runs a well orgainsed restaurant and is obvious that all the staff respect him. Defo be back for a return visit. ??

    5
    « Fantastic Hotel »

    Had a wonderful meal at the moorings Hotel, thank you chef! As always we were attended too by a lovely team of staff including management, bar staff and waitresses. Would recommend and will definitely be back again and again!

    4
    « The team were attentive and friendly - Wedding reception visit »

    I visited the Moorings where our friends had decided to hold their wedding reception. I had not been in a Best Western for a while, and was not sure what to expect. The team were lovely and attentive. I do not eat meat - and even though there was a set menu with two meat options for the main - they checked what I would like and made that for me. This is not usual in my experience. We had a few drinks at the bar whilst dinner was being cleared, and the lovely Caitlin cheerfully served us. Very impressed overall with the service at the Moorings. Recommended.

  • 4
    « Newly refurbished. Convenient for the town. »

    Well appointed room with good free parking and free wi-fi. Newly refurbished restaurant. Food good but drinks very expensive. Limited vegetarian options. Friendly staff. On a main road with little to do nearby. Comfortable.

    4
    « Comfortable and convenient »

    I opted to stay in this hotel during the upgrade of the nearby motorway. The accomodation is very comfortable, bedroom extremely well decorated and spotless. The food in the evening is of a very high quality. I would really recommend this hotel .

    5
    « Lovely place to stay »

    A lovely hotel in good location for country park and easy train access to Glasgow and Edinburgh. A lovely atmosphere,friendly staff and a great food.Very clean and a pleasure to stay here.The bed was very comfortable,and room decor very nice.

    4
    « Comfortable stay »

    Stayed for 5 nights recently, booked via Quidco/Expedia to get cash back. Room was very nice, odd location as you had to access it behind the bar. The hotel has been upgraded and the staff were very friendly. We had a meal in the hotel as expected the price was more pricey than Wetherspoons, but very nice. Local train station is a short walk away, Glasgow is only 20 mins away on a fast train. Town centre is less than 10mins walk away.

    5
    « woohoo »

    Great hotel friendly staff Who couldn't do enough for me I will tell all my friends about this hotel. I recommend it to anyone. Beer a little over priced but that's what you get in hotels of as high stand as this.

    4
    « Good »

    This was our second stay here . We had a lovely room,though small, on the top floor with great views. Nice and quiet and v comfortable bed. The staff are very good especially the bar staff, pleasant and helpful. The cooked breakfast was good quality and we'll presented and there was a good continental choice too. Well located for motorway and would stay again

    4
    « Sunny lunch »

    Myself and a friend sat outside as it was a lovely sunny day and obviously wanted to take advantage of it,when the menu was brought out my friend ask if they had cushions for the metal chair,the young waitress said no sorry but 5 mins later appeared with 2 pillows and a big smile,we had the fish finger sandwiches which were delicious ,nice food and lovely staff who go that extra mile

    5
    « Another lovely stay »

    Another lovely stay for us. A two night stay, in a spacious and clean room. Great food, amazing staff and service, couldn't really ask for more. In a good central location with plenty of parking and walking distance to a shopping centre.

    4
    « Nice Lunch »

    Went here with my sister for lunch. Service was prompt however it wasn't busy. The waiter who took our order seemed very inexperienced but he was very polite. The food was good and served quickly. We both had pate to start with small side salad and four of the smallest oatcakes I've ever seen so ended up eating the pate by itself. I had liver which was over cooked in parts and therefore a bit tough, my sister had the fish which looked really good. Ok for the price but not sure I would go back any time soon.

    4
    « Centrally based hotel in Motherwell »

    Within walking distance of railway, city centre and Strathclyde Park. Clean and tidy hotel. Stayed for three days some staff helpful, some staff very much by the rules. Food and bar pretty good. Overall a decent hotel.

  • 4
    « Location great for Motorway, shops and railway station. »

    Stayed for 9 nights with members of my family in order to visit some of my wife's family who live locally. Good décor, food and parking. Staff very friendly and helpful. Found beds and pillows a bit hard but otherwise had a good time here and would be happy to use it again. Easy access to many interesting sights both near and far.

    2
    « Watch out for huge variances in room rates »

    We stayed at The Moorings to attend a wedding party nearby. My parents also stayed the same night. Reception staff were lovely. Evidently the hotel has been refurbished and was fresh, clean and tastefully decorated but pretty basic. Our room was tiny and way too warm. Breakfast was inexpensive and no frills (exactly what it says on the menu) and service friendly. All tolerable for one night until I discovered that my parents had paid just over half the rate we paid!!!! I know this is a case of 'let the buyer beware' but a range of over £65 a night between rooms is not excusable in such a basic place. I would much rather look for a decent B and B in future.

    5
    « Very good hotel. »

    My wife & I stayed here in Aug 2016 and were very pleased indeed with this hotel. The room was comfortable, the bar and restaurant were all decorated to a high & modern standard. The meals very good. Centrally located in the heart of Motherwell, I could hardly have found a hotel any nearer to where I was working. Overall, we were very pleased with the hotel & the cost of the room was also very reasonable.

    5
    « Just what we needed »

    We stayed here on our return journey from The Isle of Skye. Easy to find from the motorway and plenty of car parking. Our room on the first floor was pleasant - not enormous but clean and comfortable with a well stocked beverage tray. Also it proved to be very quiet - even though there was a function in full swing downstairs we heard nothing. It might have been slightly tricky for anyone with mobility issues as there was no lift. The staff were excellent - very helpful and very cheery. We enjoyed an excellent evening meal ( booking advisable as the restaurant is also popular with non residents) and then breakfast the following morning.

    4
    « "UNSURE" »

    An impressive looking building from outside, with plenty of car parking space, we booked through an agency which clearly stated room for three only to be told we were booked into a double and had to pay extra for third person, not a good start, room was up two flights of stairs and then down one with no lift and no offer to assist with luggage room was large and comfortable with good size bathroom ,and very quite even though there was a party in full swing down stairs, bar/restaurant situated together , dinner was good quality and enjoyable . something missing to turn this average stay into a excellent stay, 10 minute Walt to train station and town center.

    5
    « Perfect! »

    I stayed at the Moorings Hotel while on business up in Scotland. I stayed for 3 nights all of which I was looked after by an amazing team of staff. The receptionists were extremely knowledgable and offered additional wake up calls, news papers and advised of opening times of the hotel restaurant. The checking in process was quick and efficient. The hotel is beautifully decorated all up to date and modern with a little Scottish twist. The rooms have everything you need even shortbread. I had both breakfast and dinner at the hotel both of which was perfect. The chefs they must have working there knew exactly how to season their food and the presentation was top notch. My favourite meal by far while there had to be the Moules Marinere..classic French food. Finally I would just like to say a huge thank you to the whole of the team there you really are doing an exceptional job.

    5
    « Very good stay »

    We stayed at this hotel for two nights as part of our coach trip to see the Edinburgh Tattoo . We were very impressed , room was comfortable with free wifi and nicely decorated ,we slept very well . We ate at the hotel on one evening and had breakfast both days and the food and service very good and good choice. The hotel is beautiful with lots of character,there is a large car park on site and staff were friendly and pleasant . We would recommend this hotel to other travellers .

    4
    « Lovely hotel »

    We have been here twice now and it has been excellent both times. The staff are friendly and very good at their jobs, if you need any help with anything they will always do their utmost to help if they can. The rooms are always clean and tidy, beautiful thick towels in the bathroom, freshly cleaned each day of your stay. The breakfasts are well cooked, hot and plentiful, and if you want something different the staff always try to accommodate. The evening meals are the same, you may have to wait a little bit but it's always worth it as its freshly cooked and piping hot when it arrives. It's a lovely hotel and well worth a visit as a base to go out siteseeing or a business trip.

    5
    « Fabulous! »

    We stayed at the Moorings in 2008 (my husband stayed several times for work over the years without me) and it was not a Best Western then. We don't know when that change took place but during our stays it was a fabulous hotel. When I stayed, it was my first ever "passport trip" and I was a little uncertain of how to maneuver a foreign city and was a bit scared to venture too far from the hotel. I joined my husband on one of his business trips and was alone during the day while he was at work. The ladies at the front desk were SO unbelievably helpful and courteous. I cannot stress how awesome the hospitality was. They gave me directions and tips and even loaned me an umbrella. At the time, I did not have an international capable cell phone (I do now!) so they taught me the trick of taking the hotel's business card with me and to hand it to a taxi driver and say "Take me here" if I ever found myself lost. A trick I have used in every city I've visited since. The room was small, but fantastic. I slept like a baby in the plush bed. Very comfortable and all these years later, I *still* remember the bathtub. After a long flight from the US to Heathrow and a connecting flight to Glasgow, I was spent. I couldn't believe my husband could land at the hotel to check us in and then, after a quick fresh up in the shower and a change of clothes, he was out the door and off to work. I, on the other hand, enjoyed a very relaxing bubble bath! I loved the stairwell to access the second floor. It was not very wide, but the spiral staircase added to the charm of this hotel. Also, I recall the stairs were metal and our room was right next to the stairwell entrance. But we had no problems with noise from either the stairwell or outside. The hotel is located on a quiet street without much heavy traffic. The restaurant and bar were fantastic. My husband and his co-workers (a mix of US and Scotland residents) would gather in the bar for drinks every night. One night, we were a total of 16 and it was getting quite late. The bartender said he was closing up soon but asked for a final order. The guys ordered and soon the liquor was locked up but the bar was lined with 22 pints of Guinness (and 4 double Jack and Cokes for me). We continued to drink and visit into the very wee hours of the morning. The complete feeling of "our house is your house" was everywhere and witnessed in every aspect of this hotel. From the lovely ladies at the front desk, to the bartender, to the housekeepers who were so wonderful at restocking my "bubble bath" supply of soap. My husband's company has moved its Scotland business to Germany a few years back, so neither of us has visited the Moorings in quite sometime. We always reminisce of our time there and talk about revisiting when we finally make our trek to Inverness. I can only hope that the Best Western brand has not removed the "home away from home" feeling and the superb hospitality the Moorings offered so easily and willingly. Traveled March 2008

    5
    « Drinks with friends »

    Had a lovely evening Great food & wine Very comfortable & beautiful stylish hotel well worth a visit Friendly staff who can't do enough Menu is very tempting with a great variety of Very accessible being only 2mins Of the m74 Plenty parking & great for an overnight stay if needing to stop off Railway station only a 5min walk away Just glad such a lovely hotel is on my doorstep

  • 4
    « First ever stay at this will not be our last »

    Having found the Mooring Hotel by chance, my wife and myself had a delightful 4 night stay. We found the reception staff pleasant and extremely helpful, the staff in the lounge / restaurant were very efficient and always cheerful and would always chat with you. The food was excellent always freshly prepared and well presented. The bedroom we had was spacious clean well decorated and had all the facilities one could wish for,the bathroom was a good size spotlessly clean. The only drawback was that there is no lift so anyone with mobility problems as we experience might find the stairs a bit of a challenge. But overall an extremely good hotel and we have already booked our next statement I

    4
    « Xmas night »

    Had a lovely meal and drinks here. It was great value for money and our party was large enough to be partitioned off from other guests. Staff were very polite and hospitable. We had a very nice evening. The portion size was ideal, food cooked to perfection as I ordered steak, nice selection of vegetables were served with sauce. All in all I was pleased with my visit.

    4
    « Great position, very friendly and comfortable »

    Rooms are comfortable- bed great. Breakfast was really good too. Location is close to train, and on bus route. Also, not far down hill to big park No air-conditioning- something us Aussies are used to, but certainly not standard in the UK. Overall, a great experience, and we will be back again to the Moorings on tis tour.

    5
    « Good stay »

    Stayed for Golf in Troon despite distance very accessible due to good roads nearby. Hotel was good and welcoming food good value excellent everyone always happy to oblige. Would stay again if in this area.

    5
    « The moorings motherwell »

    Unfortunately only staying one night here but what a beautiful place, staff are very attentive, friendly and professional, rooms are spotless, and food is to die for! I had lamb chump it was amazingly succulent accompanied by chive Mash which was full of flavour, beautifully cooked carrots and Bobby beans, followed by the tastiest cheese cake with a lovely ginger biscuit base and topped with banana, toffee sauce and fresh cream. Really wish I could stay another week ??

    3
    « Dissapointed »

    Visited recently in a group for Sunday evening meal. Menu had changed since previous visit and left me with a lesser choice. Service was attentive and quantity of meals were good. Unfortunately medium to well done for the stakes wasn't achieved and after being returned twice,we gave up and worked around what was fully cooked.Sadly,there was no acknowledgement from staff that they had a problem cooking the stakes. What really wasn't available was the cost of the drinks that would greet us at the end. Be aware this isn't somewhere local where you were left with much change in your pocket.

    5
    « Our third stay »

    We stayed overnight in June 2015, and received such good service decided to rebook and stayed for one night on 3rd June 2016 enroute to the Highlands for a three week holiday. The room was comfortable, but unfortunately as it was a warm day and with the window open I could hear continuously the dreadful humming from some pipes (think it was the kitchen extractor fan). We had my Assistant Hearing Dog with us, and had our meal in the room which was beautifully cooked. Staff were really helpful. We have booked again for 25th June on our return back from the Highlands.

    3
    « Family meal »

    Visited with a large group for a special occasion family meal. The decor of the hotel was lovely and seemed recently refurbished. The service was fantastic, the staff had a laugh with us and couldn't have been more friendly. The water was constantly replenished on our table. Unfortunately the quality of the food was not up to our expectations. Every starter was deep fried/didn't feel kitchen made, felt heated up. The mains were better, I perhaps ordered the wrong thing as the Singapore noddles were very oily. I would return perhaps for lunch and try another menu, the setting is lovely, I hope the food improves to bring the next review up to 4 or 5!

    4
    « A lovely Hotel and visit to Glasgow »

    My husband had used this hotel on a previous visit to Scotland for just a one night. He found the service helpful and pleasant. So we chose this hotel again for a long birthday weekend. Our first night was a little bit noisy. Party people going to bed at 4am was a little bit worrying as we thought this might happen throughout the long weekend. However it was just a one off occasion. Not the Hotel fault I hasten to add. The room was very spacious. On the First floor. The window over looked a small house. We did not mind the view. It did not detract from our stay. The food was very good and good choice. I found the Haggis Pekora with mint sauce delicious. Try it . The pasta dishes are very filling. Very tasty. Breakfast has the big breakfast. Great for starting off the day. All the staff at the Hotel we very Pleasant and friendly. Very helpful. We like our hot drinks and asked for jugs of milk to have our tea and coffee this was no trouble at all. The only downside for me was the coffee in the morning was very strong. Needing hot water to dilute it slightly. So we gave up on the 3rd morning and just had hot water. We had no parking problems. We left the car in the car park using the train to get into Glasgow. Motherwell station just a short walk from the hotel. We are looking forward to our next stay. Oh and you can take your dog.

    1
    « Cheeky waiter »

    My friends and I have often eaten her for lunch and sometimes an early dinner. It has usually been very good and a pleasant place to meet up with friends and colleagues. In April of this year I met a friend for a meal around 6pm and we unfortunately had some bad experiences. I ordered fish and chips and the chips were completely burnt. When I mentioned this to the waiter he said they were not burnt and then said that is what they are meant to be like! He added that they couldn't be burnt because they were soggy! How right he was. Totally inedible - burnt and soggy! Later on he was clearing a table next to us and slipped thereby covering my trousers in mayonnaise. He did apologise and attempted to clean up the mayo but as is usual with mayo the trousers did not clean and in the end I had to just bin them. As we were paying the bill ( where the cost of my main was deducted at least) I mentioned to another member of staff that we had not had a great time and our cheeky young man who served us said that it was not as if he had thrown the mayo over my face! So all in all a terrible experience but even worse, when I wrote to the manager with my comments I received no reply and therefore I will not be back and I would like to warn people about the lack of staff training, the very cheeky server and the poor management who can't even be bothered to respond.

  • 4
    « Friendly staff, great food »

    Stayed for two nights for work and would definitely stay here again. The rooms are comfortable, albeit there is some noisy pipework in room 7, the staff are friendly and the food was great. In fact it's the best couple of evening meals I have had for some time.

    4
    « Charming Hotel in Motherwell »

    Lovely family hotel,our rooms were tastefully decorated very clean and well maintained.The staff were helpful and extremely friendly.We decided to eat our evening meal on our first night there and the food was delicious could not fault it.Breakfast next morning was good but limited fruit and yoghurt choice.We would recommend this charming hotel and would stay again if we ever return to the area.

    2
    « Beware duplicate charge »

    I had booked online & gave credit card to details to secure the room. I made clear at check in that I would be paying cash on departure, so not to use credit card. After the first night I checked my card & noticed they had taken payment for one night. I didn't mention it, although I wasn't pleased. But on check out, 2 night stay, they tried to charge me for 2 nights. I had to explain they had already charged one night on credit card. The woman went away to check, when she returned she agreed they had done so but offered no apology to nearly charging me twice. My room had not been cleaned properly as I found 1 ladies shoe under the table. I did tell reception but no one came to remove it. The floor also had several hair pins over it, so I assume the Hoover had broken! The food was ok. But I wouldn't stay again or recommend due to customer service, payment & cleanliness.

    5
    « Absolutely faultless, amazing!! »

    Large family and friends group booked for my daughter's wedding at a local venue. Stayed for two nights, could not fault anything, lovely friendly helpful staff. Beautiful rooms, gorgeous decor all through the hotel. Delicious and plentiful breakfasts. Booked our evening meal get together for the night before the wedding, booking for 16, every single meal was delicious, nothing at all to complain about. Cannot recommend this beautiful hotel enough!!!

    4
    « Very Nice »

    Stayed for a few nights in May whilst working in the area. Staff were all really good, friendly. Hotel has a mix of character and contemporary. Plenty of parking. Room and the hotel in general was very clean and well maintained. Nice bar area. Breakfast was good with all hot options freshly cooked to order. Couldn't comment on evening menu as there were a few of us and we decided to venture out each night.

    5
    « Just wonderful all round!! »

    We stayed here for a weekend and had a great time. The hotel is full of character whilst being decorated in a modern, elegant style. The place was spotlessly clean , and the staff were helpful and very pleasant. The food was superb. We enjoyed breakfast, lunch and a wonderful dinner complete with one of the best ports we have ever had. I would just like to say thank you for a wonderful weekend. We will definitely be back!!

    4
    « A sense of grandeur »

    This hotel is located on Hamilton Road which is one of the main approaches to the town centre. The hotel is about 400 metres from the main shopping centre. Its quite an imposing building with a sense of grandeur and history. Its somewhat different to the usual modern hotel in terms of it style and layout. The hotel staff are really good and I found them to be very helpful. My room was spacious with a nice sized bathroom which had a walk in shower. The floor boards squeaked as you walked around the room but apart from that the place was quiet. The restaurant area is nice and has an outside seating area. The food is very tasty. The carpark can cater for twenty plus vehicles. I enjoyed my stay there and would return.

    5
    « Excellent Welcoming Staff »

    We had the loft room 29. Pleasantly surprised at the space concidering they put extra beds in to accomodate our two girls. Cleanliness of room was excellent. Receptionist was very pleasant and nothing was too much bother. Dined in the evening and although one out of our four dishes wasn't quite tasty enough for a fussy teenager they promptly offered an alternative. The only little gripe was the shower ran out of hot water, being run from a lift tank. Another room was offered but we managed all the same. Would definitely return. Reasonably priced too.

    5
    « Great hotel »

    My husband and I had a great relaxing overnight stay at this lovely hotel.stayed quite a few times .room spotless,bed really comfy,breakfast fantastic,great price and staff very polite and friendly and the lovely Nicky on reception was very welcoming and chatty.would recommend this hotel..

    5
    « Great lunch »

    Long time since we've been here, so we were pleasantly surprised at how great the place looks. The food was delicious. We shared a basket of bread, with olive oil and balsamic vinegar. Our party of 3 also enjoyed haggis pakora, chicken liver pâté, small fish and chips, Croque Madame, vanilla Creme brûlée, sticky toffee pudding, chocolate and praline sundae. The menu isn't extensive, but there is something there for everyone. The staff-Elaine and Sharon (good to see badges, girls!)-were pleasant and friendly. I'm sure we will visit this restaurant again.

  • 5
    « Lovely weekend - great staff! »

    My parent and I stayed here last weekend for dinner bed and breakfast. On arrival we were greeted by a very nice receptionist who checked us in. Our room was lovely, spacious, clean and cosy with a nice big comfy bed and Wifi in the room. We had dinner downstairs in the restaurant and were looked after by a dark haired waitress. This lady really looked after us, she was polite and very helpful and did whatever she could to meet our needs...she even let me order off the lunch menu even though it wasn't available. We had a drink on the outside terrace which was also lovely. We slept very well and the hotel was quiet in the evenings. We had the same waitress at breakfast, she was still just as nice and polite and even remembered our room number. Breakfast was great, would really recommend going for the full breakfast...although the pastries were very nice too. This is a great hotel, a modern feel in an older building with lots of character, very clean and excellent staff! Thank you for a great stay!

    4
    « Moorings Hotel Motherwell »

    Recently stayed for two nights with a group of friends. Beautiful hotel with very friendly staff. Couldn't fault it. Very disappointed to return one evening for a meal in the restaurant to be told they were fully booked for a communion party and no tables reserved for residents. Not great when the nearest restaurant is a 20 minute walk away but this was our only complaint.

    4
    « One of the best in Motherwell »

    I was here on my annual trip to Motherwell with a friend of mine who was brought up in the town. This is the best hotel I've been in in Motherwell. Used to be the family home of the owners of Coalville's Steel Works and has had a few owners since. It has a nice extension where the bar/restaurant is with some rooms upstairs - built on the site of the house's original conservatory. Room was clean and modern. En suite bathroom clean and bright although a bit cramped. We stayed bed and breakfast - breakfast was good although, as its made freshly, it took a little while to come. You can order a newspaper for the morning but note this isn't delivered to your room and you pick it up at reception. I'd definitely go again.

    5
    « Gorgeous Room! »

    We stayed here after our wedding in April in Room 10. The room was stunning and totally spotless! Lovely comfy bed, handy dresser, large bay windows, modern bathroom. Overall - gorgeous! All staff that we met were very friendly and happy to help. Had a full breakfast in the morning with a pot of coffee, which was also lovely. Would definitely recommend.

    5
    « A great place »

    I recently stayed in Motherwell and I'm so glad I chose to stay at the Moorings Hotel. This hotel and its staff are totally focus on excellent customer service, for example when I arrived I been traveling for six hours and I had a very heavy suit case ; I was dismayed to find the hotel had no lift. But the receptionist ask smartly dressed young man to carry my case up the stairs for me. The food was top notch as well. The room quality was three star and very comfortable. I thoroughly enjoyed my stay there.

    4
    « Pleasant Town Hotel »

    This Hotel is in a large converted house between the Town Centre and Strathclyde Park, The internal finish is very good, my room was in what I assume to be in a newer part of the building on the ground floor, very close to the reception and bar, very handy. NB there was no noise from either. The room was nicely decorated to a modern taste with a large double bed, desk and Wardrobe, there was also an area with one chair so you could watch TV, if you wanted. The WIFI was good with enough power to watch a video on line if you wanted. The phone reception EE in my room was non existent, but was OK in the public area's. The staff in the restaurant bar area, were pleasant and friendly at all times, only one blip for me was the cooked breakfast on the first morning was not the best, however it was fine on the second day, the selection of prepared fruit at breakfast is minimal, the same as it's sister Hotel but not a major issue.

    1
    « Very Disappointing »

    My husband, friends and I visited the Moorings Hotel for dinner 24th April. We were all very disappointed with the menu, quality of the food and also drink prices. The choices on the set menu were extremely basic and poor quality. In addition to this, we ordered a bottle of wine and whilst this was expensive, I didn't feel it was too over the top. However along with the wine we ordered a jug of soda water and when the bill came, I couldn't believe that we had been charged £6.40. From someone who has worked in the hospitality industry for over 40 years, I know that soda water costs nothing as it's essentially carbonated tap water and so to be charged £6.40 for this is utterly RIDICULOUS! We dine out regularly and I will certainly not be back and will make sure that I tell everyone I know about my experience!

    5
    « Great hotel and great deal! »

    Booked here for one night while visiting friends in the area. Got a great deal on the BW website and also had a voucher which made this a very inexpensive stay. Checkin was quick and our room was small but very nice and also comfortable. Everything worked and even although we were looking out at the main road there was no noise problem. Wifi was a little slow but it worked. Checkout was fine although it took a few minutes for the staff to figure out how to apply my US travel card but they figured it out! A great stay with great staff throughout the hotel.

    5
    « Lovely food and service »

    First visit to this restaurant in a long time. Mozzarella starters were lovel. Only a small menu as there was a wedding on so no other menu. Chris the manager offered chicken with mash and haggis and friend had steak fritters. Both were lovely and tasty. Good espresso and shortbread to complete our dinner out. Enjoyed it very much.

    3
    « Good Value for Money »

    I stayed at this property for two nights in April 2016. The Moorings Hotel offers decent value for money and is conveniently located between the core of Motherwell and Hamilton, making it good for business trips between these two towns. It is within easy walking distance of Motherwell Train Station and Town Centre. My room was modern and recently updated; however, on arrival the room was not cleaned with food on the carpet (what appeared to be pieces of chicken) and cleaning products on the shelves (spray bottle, rags, etc.). While it was cleaned the following day while I was at meetings, the cleaners seemingly left air freshner and cleaning solvent bottles in the bathroom while removing the other items. The bathroom is small as is the TV, and there didn't appear to be an elevator, making this a difficult stay if you were physically challenged or out on the town. Nonetheless, the hotel offers free WiFi and the restaurant offers a good selection of food - albeit, they were out of a few things when I tried to order dinner on the last night. I would recommend for staying on a budget - decent value for money. I would stay again.

  • 4
    « Birthday Lunch in Restaurant »

    Birthday lunch for my brother with special needs. The staff very helpful and accommodating. They really couldn't do enough for us. Wheelchair access and good parking, the restaurant is lovely, bright and airy with a good menu selection. The food was ok - better than average. Would recommend The Haggis Bon bons, fish and chips and club sandwich. I wasn't particularly keen on the pate and the macaroni was sickly for my taste but overall a nice, relaxed place to eat.

    5
    « Night away »

    This hotel was great stayed here few times this time was the best had a fab room was big loads room in it very comfortable never heard a noise great sleep was room 2 would def stay there again meals was lovely staff friendly receptionist was very nice couldn't b any more helpful

    5
    « Highly recommended 5* »

    Stayed here for 3 nights for my daughters birthday and to meet up with family arrived late evening and was welcomed by friendly staff member, room was big and clean after a long trip of 8 hours was ready for our beds which was one the best I've ever slept in was extremely comfortable breakfast was also good value nothing to much trouble for staff and again very friendly. Each time we went out and arrived staff also spoke and asked if we had a good day even called for a quote for taxi for our departure printed off bus/train times off On departure even filled my flask ready for my long journey home. Would definitely recommend this hotel and will be coming up again soon and now I can book with confidence. Only one fault and only little one was no beans option on breakfast but this is only because I like to have beans on toast for breakfast.

    1
    « Disappointed »

    We had a funaril tea for my late mother in February was disappointed the staff weren't very helpful the lady on the reception was the hight of ignorance she was the worst someone is needing to tel her manners goes a long way and it doesn't cost anything to be polite instead of being ignorant she comes across as if she is above everyone and had no respect considering the circomstances all she was concerned about was the money and who was paying the bill and she had been told the undertakers were taking care of it won't be going back

    5
    « Beatiful hotel »

    Would definitely stay here again, stayed this weekend with my Grandma, gorgeous hotel, lovely decorated and rooms are done so glam. Dined in the restaurant I had a excellent meal there was no vegetarian choice well Fish & Chips but the staff organised a nice salmon dish for my grandma. Very peaceful and cosy nights sleep - followed by a full Scottish breakfast and my grandma really enjoyed her vegetarian breakfast.

    4
    « Good value, good service »

    Helpful staff, quick check in. Room was very clean and well supplied. I got an advance purchase rate, which I felt was a good price but anything else may well have been a tad too expensive. I also ate in the bar/grill and had the early evening menu. Starter and main both came out extremely quickly. Both were tasty and I think were good value for money. Extremely handy for walking the Clyde Walkway (New Lanark to Glasgow) as I was doing. Huge breakfast incuded in the price, which was great.

    5
    « Excellent »

    Have visited a few times and each time have not been disappointed. Very clean rooms. Staff are very welcoming and on the last visit (my birthday) they went over and above to make it special. The breakfasts are excellent. Nothing is too much trouble and we always enjoy staying here. Would recommend without hesitation.

    3
    « Lovely new room but let down with the afternoon tea »

    God location in the centre of the town. Lovely old building with lots of character. Didn't have a good welcome from the check in lady, actually very unwelcoming but to be fair she must have realised it and she called our room later to apologise . My room was in the newer part of the hotel, the bathroom is very small like a caravan size! Bed was lovely. The tv is wall mounted next to the window in the worst position ever. As the room was in the new part you have to walk through the restaurant with your luggage, very strange layout. I didn't like that to be honest. Do Not have the afternoon tea.. I was told we had to pre order afternoon tea the night before. Why I don't understand as it was not fresh scones or cakes at all, definitely supermarket scones! No clotted cream, they gave us whipped cream with two tiny pots of jam for three people. Lots of sandwiches which where tasty but the cakes where also very poor quality and uneatable . No tea top ups as its very difficult to get the staff to help you and they don't come back to see if you need anything. It was awful and a shame it was so bad as it really let my stay down as a friend came to see us at the hotel and this experience spoiled it. Such a waste of money and spoiled my meeting with my friend. The room maids can be noisy in the mornings which spoiled our rest and they throw all the old bedding over the hallway which looks awful and hard to walk around. I emailed the manger who replied he hopes to see us back soon and thanking us for our comments which I was told would be taken on board.

    5
    « Business stay »

    The moorings is a nice hotel set off the main road , no noise issues and ample parking. Good stay at very clean hotel with great friendly staff. Bed was extremely comfortable, Had both breakfast and dinner in the hotel both meals no complaints. I would recommend for both business and pleasure.

    5
    « great hotel »

    although my room was really cold it did heat up quickly once we turned the heater on. will definitely return. the breakfast was delicious and we received great service. we were given a spotlessly clean room and the staff were amazing. the concierge couldn't do enough for us and the bar man made us laugh

  • 4
    « Another Stay »

    Back again to visit family in the area. Always a warm welcome with a cosy homely feel. Menu for dinner was very limited so we ate out. Ordered porridge for breakfast towards the end of service which didn't seem to go down well with the staff, overheard the staff member saying "What time is it, he's only ordered porridge" First class breakfast as always and the porridge was superb so thanks.

    5
    « Great Christmas Day Meal »

    Just back from The Moorings Hotel and it was terrific. The surroundings, meal and staff were brilliant can't fault it at all. Very organised well done. We paid £55 each and will defo book for next year. Compliments to the chefs for every aspect of the meal but he soup was lovely, different to say the least.

    5
    « As good as ever »

    Stayed at the Moorings Dec 15th I have used this hotel several times in the past when traveling on business in the Glasgow area, and this time again found the service and overall friendly atmosphere to be as good as previous visits.

    4
    « Welcoming and very comfortable »

    Warm welcome,found the staff very good at reception and in the restaurant. My room on the ground floor was spacious,extremely comfortable(I slept very well),with a very good decor including the bathroom which was excellent too. My only slight complaint was the evening meal,as it was rather overcooked and upon mentioning this to the waiter he took no notice and walked off.However saying that most of it was quite tasty.Breakfast was great though but no Scottish sausage...think that needs adding!!!

    5
    « For us it was a Haven »

    We had had a terrible time with the weather. The M74 had a blizzard and 4 ins of untreated snow, and the road was treacherous. We had planned to go to Troon but the road was blocked and in any case it would have been unsafe to go. So we booked this hotel through TA instead. The receptionist was lovely. She listened to our tale of woe and did everything to make our arrival pleasant. This calmed our nerves. Then on - no problems - everything you would expect from Best Western.

    5
    « Made welcome from start to finish ! »

    The hotel is well placed, just a couple of minutes off the M74, great for travellers. Ample car parking and a really impressive building. From arriving at reception I got a warm welcome, friendly and efficient service - the staff throughout my stay couldn't have been nicer. My room was well appointed - everything you need for a hotel stay. Importantly a really comfortable bed - with excellent quality bedding. Slept like a log. The room was a reasonable size and spotlessly clean. Bathroom was excellent and in pristine condition. Evening meal in the hotel provided a good selection, and it was nice to see that the menu reflected the location (e.g. couple of haggis based dishes). The haggis bon bons (starter) were gorgeous. Main of Cajun salmon with pumpkin risotto was incredibly tasty. And food served quickly (and piping hot). Excellent meal. Breakfast also had great service - and a wonderful Scottish fry up which was beautifully cooked. The Moorings, based on my stay, have got things nailed. There was great hospitality and all facilities and services were excellent. Why can't all hotels reach these standards? Highly recommended and I'd be delighted to return.

    3
    « Could have been better »

    Came for dinner on sunday night and was quite let down. Waited to be served, then waited on drinks. Meals were pretty poor considering the price. Family of 3, 3 course meal was over £60. Drinks were very expensive.

    3
    « Busy Road »

    We travelled to Scotland to see family over the weekend.......booked a double room, upon arrival which was early evening we went to reception and booked a table for our evening meal......After a long drive and family visit we were happy to find our room very comfortable (however did find a packet of cigarettes in the bedside draw). At dinner we did find the choice on the menu a little small. We also had a difficult nights sleep due to road noise and passing emergency vehicles.......

    4
    « Great Location and close to work. »

    I stayed here for one night whilst away on work. My company had booked on my behalf and then I had decided I would ask my mum to join me for a treat and a change as Glasgow is only 20 mins on the train. I rang the hotel and asked for the room to be a twin and I would pay the difference for another breakfast and the change of room. This was okay and the staff said no problem. Over all the staff,location and hotel was very nice and well presented. Only one thing I would comment on is the warmth off the room, the stairway was lovely and warm but the room not so much,I would suggest more heating installed especially over winter.

    5
    « Amazing Hotel »

    From booking to departure the hotel staff could not be more helpful! As I was visiting with my Great-Grandmother I called in advance to see if it would be possible to have rooms on the ground floor and near each other - not only did they accommodate this request they took around 14% off the online deal price. Throughout the three day stay the staff could not have been more helpful for both myself and my Great-Grandmother - such a lovely team. Ample car par and good central location, however, the breakfast did lack tinned tomatos.

  • 4
    « Long Weekend »

    This hotel offers a very friendly service and the staff are very obliging. The rooms are very acceptable .Motherwell town center is only a 10 minute walk away where you will find all the usual bars and eateries if you need them. The food in the hotel is very good

    2
    « Cutbacks are noticed, COLD. »

    I stayed there for three days, last weekend. I could not recommend this hotel to anyone unless it was Summer. The first room offered was Room 12, up stairs along a corridor down stairs and along another corridor, to a double bed room which was quite dark. I am a disabled person, and requested a twin room. When I return to the Receptionion area they mentioned they had a full house the night before so they would check other availability, i was advised there was a spiral staircase at the end of the dining room/bar I could use to gain access to room to avoid so many stairs. Another room sourced, nice clean bright room on first floor so only 20 stairs to gain access. Heating a convector heater which is to one side of the room. Dining area in morning extremely cold, no heating on, could no sit in extreme cold, even staff were cold. Disabled are parking at front of steps blocked by large shrub. Avoid, when you open the door to the hall and reception area it is extremely cold, I know it is an old property but at £140 for two nights I would expect a lot more. Sorry, staff let down by poor standards of Management. Best Western investigate its your name they are trading under.

    4
    « The Moorings Hotel Motherwell »

    We stayed here for three nights Bed and Breakfast, the staff were courteous, the breakfast was good (prepared the way you asked), we had an early dinner in the restaurant one night which was very good value and the room was excellent. I would definitely recommend this hotel.

    3
    « Nice hotel but service could be better »

    We stayed one night. The room and bath was nice, comfortable and clean, but you had to drag your suitcases up the stairs yourself since there was no lift and we were not offered any help. The dinner was good (I had the slow cooked lamb) but next day we found out we were overcharged one decanter of wine! The full breakfast was slow and greasy and the staff did not clean up the old tables. The parking was good!

    5
    « Home from home »

    I am at the end of 3 nights here and it is a very comfortable hotel with very friendly staff and I will use it again for sure, the food is very good, excellent breakfast and good evening menu for the money, the Cullen skink is superb and on its own will bring me back. I am in room 27 and despite the very warm days while I have been here the room is delightfully cool and comfortable. Recommended

    4
    « Friendly »

    The staff was very helpfull and friendly. The room had a big bed and it was neat, we loved the beautiful red colour scheme. Bar was open till late and staff was helpful. Breakfast gets the thumbs up. This is the second time we have stayed here and it won't be the last.

 

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tutte le direzioni

·Da: M74 direzione nord e direzione sud. Uscita per la A723 all'uscita 6, segui le indicazioni per Motherwell. Il BEST WESTERN Motherwell Centre Moorings Hotel è situato sul lato sinistro di Hamilton Road subito prima del centro cittadino.