BEST WESTERN Hotel Riverside Apartments,  Melbourne

3.5/5  - basé sur 274 notations.
474 Flinders Street, 3000, Melbourne, Australia - visualizzare mappa
+61 396199199 +61 396297582

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Soggiorna in questi appartamenti situati nel centro di Melbourne, a pochi minuti a piedi dal Crown Casino, dal centro convegni ed esposizioni di Melbourne, dai ristoranti di Southbank, dall'Observation Deck e dallo stadio Etihad. L'MCG e il centro tennistico Rod Laver sono a breve distanza in tram. Il BEST WESTERN Riverside Apartments offre sistemazioni comode e moderne a Melbourne. Tra i servizi segnaliamo una grande sala da pranzo/salotto, cucina completa, lavanderia, aria condizionata, televisione via cavo, accesso a Internet ad alta velocità, reception 24 ore su 24 e servizio di pulizia appartamento quotidiano. Parcheggio in garage disponibile con un supplemento di $35,00 a notte. Questo complesso alberghiero di Melbourne include inoltre i Riverside Annex Apartments, o camere con dépandance, situate all'angolo tra Flinders e Highlander Lane, al primo, secondo e terzo piano, vicino alla reception di Highlander Lane. Per un servizio clienti professionale e una posizione centrale a Melbourne, prenota oggi stesso al BEST WESTERN Riverside Apartments!Nota: tutti gli appartamenti sono 100% non fumatori. Ti auguriamo un soggiorno gradevole!

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BEST WESTERN Riverside Apartments,Melbourne
  • 5
    « Pleasant stay »

    The welcome on arrival was very friendly. The room was spacious, clean and well appointed with everything that we needed for a one night stay. We stayed in a single bedroom apartment on the 17th floor. The location is fantastic and easy to access. Very easy and short walk to South Bank, Casino and Exhibition Center or walk or tram ride into the center of the city. Would stay here again.

    1
    « Worst hotel I've ever stayed in »

    I'm no snob but this is one of the worst hotels I've ever stayed in. After 20 hrs on the run, all I wanted was a bed but no one at reception so couldn't get in. Then sent down to road to other property that is absolutely filthy, there is garbage in the "foyer" if you can call it that. The place stinks. It's extremely noisy, has no facilities, it seriously should be knocked down so they can start again. Now there are people screaming at each other in the corridor. I'm wondering if it gets rented out by the hour. Seriously do not stay here.

    3
    « Pleasant stay »

    Stayed in a 3 bedroom apartment , very large and accommodated 7 sleeping and 2 bathroom, it was clean and spacious and suited our night stay in the city. Kitchen did not have enough plates and cutlery for number it should sleep, Also to note there is a flight of stairs once you enter apartment to get to kitchen and bedrooms. Location is very good opposite aquarium and tram stop outside front of building.

    4
    « Great location and large room »

    I found an online special for these apartments, which made the price even more reasonable for one night's accommodation. I was welcomed in a lovely manner at reception and had to walk around the corner to find the other building containing my apartment. The only downside was catching the small lift up that smelt of curry. The apartments appear to be an old office block that has been converted and my 1 bedroom apartment was extremely roomy, with massive windows and a bathroom that worked but could probably do with a renovation. All in all I was extremely pleased with this place and am glad to have found this secret accommodation in a great part of Melbourne, close to the Yarra and Crown.

    4
    « Good Location »

    We had two apartments for two nights whilst driving from Mildura to Moe and wanted to have a look around the city. The accommodation was much better than expected at a reasonable price. Good location for the tram and access to the city. Yes, it was slightly noisy but your on a main road in the city. Caused us no problems. Staff very helpful and the apartment clean with all you would need for the stay. Would we return if we came his way again? - Yes.

    3
    « Great Room but VERY noisy! »

    Room was fantastic. But since it is located around the corner from King St, it is very noisy right through the night till early morning! Everything in the room was clean and very tidy. Would be a great hotel if it was situated somewhere else!

    4
    « Good position »

    I went there for a conference and the position is perfect. The apartment is spacious and everything was good except the carpet definitely was a bit tired. Huge storage room, the linen and towels were top class and the reception was very welcoming and helpful- and you can open the windows! Yay!

    3
    « Close to function »

    We stayed here purely for location. Room was $180 which maybe was a little over priced. Cheap toiletries which you couldn't use as dispensers did not work. Shower had mould on floor and walls. Bed was a king (2 ziplocked singles) but both beds were at different heights. No compendium or avenue to leave feedback. Toilet cistern ran on and off throughout the night. Room was very noisy from street. Property obviously crying out for a refurb.

    3
    « Close to Crown »

    We booked a room directly with the hotel over the phone and when we arrived apparently we didn't have a booking due to our card declining for some reason. We weren't informed of this but luckily they still had the room type we wanted available. It was spacious and close to Crown. The room was a bit run down, bathroom fan very loud and stains on the carpet but overall good for a quick stay and good views. We stayed in a one bedroom apartment with a view of the bay, river and city.

    1
    « TERRIBLE »

    Nothing good to say about our dingy dark outdated dirty unsafe room. Will never ever be back. Not much use management saying we were unaware of any issues until we were checking out. These issues should not have existed in the first place.

  • 4
    « Good for a family night in the city »

    Was a great place for our family to stay a night in the city with full kitchen facilities and laundry, reasonable price and clean. Location was perfect as we were going to AAMI PARK and the tram was just up the road.

    5
    « Excellent family accommodation »

    These apartments, with full kitchens and laundry facilities, are not new but they are roomy! We booked 2 1-bedroom apartments and 1 2-bedroom apartment for the whole family, and were delighted to find that we could block the 2br and one of the 1br apartments off by a door in the hall, allowing us to keep the apartment doors open - great for putting tired children to bed and allowing us to congregate in the next room. comfortable beds, great view and so close to the Aquarium, Crown and a tram to Harbour town for shopping and mini golf. Helpful staff regarding the limited onsite parking. Nice to have opening windows!

    5
    « Fantastic stay, fantastic staff, great location. »

    We stayed in a two bedroom apartment for one night and were happily surprised to have a fantastic rooftop outdoor area with amazing views of the Yarra River, Crown Casino, and the city. The apartment was clean and tidy with everything you could want. The kitchen was well appointed. The beds were comfortable although I wasn't a fan of the pillows. The unit was very spacious. Parking is available onsite. The building is right across the road from the aquarium and a few short minutes walk to the Casino. The tram is pretty much right on the main street. We walked around the area late at night and didn't feel uncomfortable. We found the staff to be friendly and helpful and they certainly contributed to our stay being as great as it was. Special thanks to Steven and Vanessa. Steven steered us in the right direction for breakfast and recommended another restaurant to us as well. We would certainly stay here again and we thoroughly enjoyed our weekend at Best Western Riverside Apartments.

    4
    « Tidy quiet place to stay »

    Stayed at this location for consecutive days with a group of colleagues whilst attending a conference. Comfortable, quiet and tidy. Easy to access and well priced. Close to public transport and the crown casino precinct. Recommend for a short stay for business good value for money

    3
    « Make sure you know which apartments you are booking! »

    I thought we were staying in a 1 bedroom apartment at 474 Flinders St but that definitely was not the case. I booked through Booking.com and it was not clear that we were staying in a 1 bedroom annex apartment which is on Flinders Lane! It was super noisey, the lift and foyer area is dodgey and when we went out for breakfast the next morning someone had spewed all over the footpath near the door. It is around the corner from a mens club and other club behind it down Highlander Lane and the noise level was high all night long. On Sunday morning I was looking forward to peace and quiet but the street sweeper started early and the noise went on from there. The size of the apartment was good but parts could do with a bit of updating like the kitchen etc. I don,t think it was worth the $170.00 per night and wont be staying again unless in the building that faces out onto Flinders Street and the foyer in Highlander Lane.

    1
    « Location good service terrible. »

    Stayed for 8 days. First night checking in Sunday 31st July service was helpful and pleasant. My husband had a conference at the convention centre so chose this hotel for its location. We stayed in the annex 1 bedroom apartments. Accepted that location mean lots of street noise at night.The hot water ran out more than 4 different times in the morning. When bringing it to their attention their replies were " did you have hour long showers? " " how long did you wait between showers?". Aircon and fridge were also noisy. The lifts actually failed to work and the service when asking in the morning if there were stairs to use was rude. Wouldn't recommend this for customer service however the house keeping were very pleasant and efficient well done to them!

    4
    « Enjoy Your Stay »

    Based at the slightly rougher end of the CBD, this hotel is good value for the money, its size and location. We had a one bedroom apartment with views from the 16th floor and stayed for six days. The room was warm, comfortable and high enough to get away from the street noise below. From the hotel we could easily walk to the shopping areas of the CBD and across the river to the beautiful south bank. It was also easy to catch nearby trams to all our desired city destinations, including Victoria Market. The reception staff were very helpful and always willing with advice and directions. Minor drawbacks: the low water pressure in the shower and the house staff sometimes forgot to replaces towelling and didn't vacuum. But overall we really enjoyed our stay.

    4
    « Good Location, good service »

    I stayed here for hour nights while attending a conference. The location was good but with that came the noise of garbage trucks at all hours of the morning. Not the Best Westerns fault and I didn't complain at the time as it wasn't that huge of a deal to me but something to keep in mind, the annex apartments are on Flinders Lane so keep that in mind. The staff were nice and the rooms were pretty clean however take your own toiletries!! There are shampoo, conditioner and shower gel dispensers in the shower but the conditioner had what looked kind of like black...maybe mould in it, they also didn't work. My apartment was the same as my work colleagues across the hall however she had new carpet where as mine was heavy duty (reminded me of school) and its amazing what a difference it made to the look of the room. It wasn't anything flash but it did the job just take your own toiletries and if you;re worried about noise ask for an apartment that is quieter or book somewhere else. Also the wifi didnt work for me. It connected but I couldnt use it.

    4
    « Comfortable Apartment for a weekend escape. »

    We had a 1 bedroom apartment in their 2nd building around the corner. It was roomy and comfortable except for the Daikin Air con which was a bit dodgy (appeared to need a good clean and service) Staff were generally friendly and helpful and the room was serviced every day of our 4 day stay. Good location opposite the Melbourne Aquarium with a tram stop right outside. Reasonable tariff as well. Bed and pillows were pretty comfortable and we found the location fairly quiet. Probably the only other negative to stop 5 stars was the fact that when we left our bags for safe storage when we arrived on the first day they were not that secure as other guests can access them along with their own without supervision.

    2
    « 16 th floor apartment - all rooms viewed a wall..... very disappointing »

    Arrived at level 16 at the booked 2 bedroom apartment, to see a wall facing us as the view from each bedroom and lounge room.We queried and were advised no other rooms available so could not be re located. We were extremely disappointed with "view" from apartment as best western riverside apartments name, would suggest some view of river ....but not even a view of the street from the 16th floor. Left the curtains closed for our stay. Rooms were however clean and kitchen facilities were functional and concierge desk staff helpful.

  • 4
    « Spacious Apartment & Very Central »

    Hotel was very neat & tidy, arrived early & was able to leave our baggage in there care. Apartment was on the top floor , very spacious 2 x bedrooms, Lounge, Dining, Kitchen & bathroom with laundry. Hotel was very close (walking Distance) to Exhibition Centre, Casino,DFO & right on Yarra River. Tram service was directly out the front of hotel. Would Stay there again if i was visiting that part of Melbourne.

    4
    « Nice rooms, but a bit noisy in the morning »

    Lovely hotel with friendly check-in staff and we were upgraded to a suite on the 16th floor (it was my birthday) without asking. Loads of room in the living areas & kitchen, although the bedroom was still a bit tight to move around the bed. The door in the second bedroom could not close because it hit the bed. It wasn't an issue for us as we didn't use that room. Internet worked well. There was a fair bit of noise from the trains and trams first thing in the morning that the double galzing in the living areas did not reduce. On the plus side the room did overlook the Yarra and Southbank area and was lovely in the evening. Very helpful front desk staff. If I was to stay and was a light sleeper, I would ask for a room that did not overlook the street.

    4
    « Convenient and spacious »

    We stayed in a 2 bedroom apartment for a night while in Melbourne for an event at the Exhibition Centre. Excellent location with the Casino and Exhibition Centre within easy walking distance. Very spacious room, very happy with the amenities. The parking is a little tight but that is to be expected for city parking, however very reasonable rates.

    5
    « Weekend break »

    We booked here for a short weekend break for a friends birthday party. The location was perfect not far from Southern cross station and very easy to catch a cab nearby. The weather was chilly as you expect, but the view from the 16th floor of melbourne was great. Would definitely book here again

    4
    « enjoyable trip in Australia »

    i spent 3 days trip with my brother in Australia. It left a sweet memories in my mind. I think i would spend my annual leave to be here again. ok, Let's come back to the point. this apartment hotel is fine. no much noises, no bad smells, hot water, polite services,etc. it's convenient to catch the city trains. and what's more, the price is not too high.it's ok for me.

    3
    « Great Location - Poor Service »

    Don't use this location if you intend to cook! I booked this apartment with the intention of cooking...the rangehood was faulty and on reporting to the reception was told please don't use it and please don't cook! I was not offered a room change or a discount. So the kitchen was useless the food bought a waste of money and we had to eat out anyway. The beds were comfy. That was the only plus this place had going for it. I will not be back :( Shame that customer service just was not high on their priority list.

    5
    « Home away from home with views »

    After reading some not so flattering comments was a little reluctant to stay in this property. Once we opened the day I couldn't understand what anybody would be complaining about. Spacious 2 bedroom apartment with all modern amenities. Was on the 16th Floor had river views and double glazing in both bedrooms. Close to all attractions and very close to the free trams. Check in and out easy. Would recommend.

    5
    « Service was friendly »

    I stayed over a weekend for a conference.. my room was on lvl 1 so i could hear the party crowd running to and from a club in the crn... however room was clean... shower was great with water pressure and temperature. .. and service was wonderful... eric was ever so helpful and friendly thank u

    3
    « Uncomfortable »

    Split beds are never comfy, noisy garbage contractor 2 nights in a row decided to compact his load outside my window, decor a bit tired, soap and shampoo dispensers did not work (bought my own later). Didn't enjoy my 4 night stay, but was convenient to Conference Centre.

    5
    « Great »

    My sister and I stayed here the 7th and 9th May 2016. The reception staff were incredibly helpful with allowing us to store our bags there prior to check-in whilst we went and explored the city. The location of the hotel was very convenient being directly across from the tram stop which links to Flinders Street Station very easily. The room was huge and very well maintained and clean on both check-ins. Will say- the balcony window in our room was probably due for a wipe down. Aside from that, we loved our stay and wouldn't hesitate to stay again or recommend it :)

  • 2
    « Cheap and.....cheap »

    We booked here for one night due to the location & low price (5 min walk to Crown). We weren't expecting fancy but we were expecting clean and were disappointed. We got and old ripped couch, lumpy bed & dirty shower. All hotels provide basics such as soap, shampoo & conditioner and this one was is no exception, with dispensers located on the shower wall which would have been great had they WORKED! No amount of pumping yielded soap and we resorted to taking the lid off & pouring out, that worked well for all but the conditioner which had to be gouged out with fingers....a trick which all guests had done judging by the mould & finger marks already inside! Gross and unhygienic. I won't go into the noise from King St nightclubs through paper thin glass until early hours because we should've thought of that when booking. No matter as were NEVER GOING BACK AGAIN!

    4
    « Cosy & Comfortable »

    We are a family with two young children. Stayed here on a sightseeing trip to Melbourne. The apartments are nice and comfortable. Fittings and fixtures were of excellent quality. Sad that our apartment did not have river view - those cost extra but would be worth the price in my opinion. The location is decent - right next to a tram stop and at the river front.

    4
    « Convenient location and friendly staff »

    We stayed here quite recently in the 1 bedroom annexe apartment (Highlander lane) with 2 Adults and 1 child and found it to be a really convenient location with having the city circle tram directly opposite. It's also really close to the Aquarium and Crown Casino. The staff were really friendly upon arrival and even let us check in early (we arrived just after 11am), the apartment was pleasantly spacious and having the additional bed positioned conveniently in the corner opposite the fully equipped kitchen was ideal. I also was impressed with having a washer and dryer in the bathroom really handy. If you don't want to leave your room there is a really reasonably priced in room menu. Definitely would recommend this hotel and would certainly stay here again!

    3
    « Terrific view but »

    This was our 2nd stay at the Riverside Apartments. I has been a year between visits. The free team is right out the front and they parking is on site. We did upgrade to a premier apartment this time. Last time, we loved the Riverside. This time I was disappointed. The noise from outside was really loud making it hard to sleep. The full kitchen only had 1 blunt knife and out of the 5 spoons, 3 were soup spoons. Room was not cleaned thoroughly as there were Doritos under the tv unit and wet toothpaste splatter under the supply of toiletries. Also, only stocked decaffinated coffee!! Just be careful if you decide to cook as the smoke detectors are extremely sensitive. We will find somewhere else to stay next time as the no so good has out weighed the good.

    2
    « Not a four star rating »

    We were looking forward to staying in our 4 star apartment for our one night stay in Melbourne as a family. As soon as we opened our door to the apartment we were all let down with the outdated, tired looking decor. Old furnishings. Old furniture. Definitely not the 4 star quality we were expecting. The location was very central. Our apartment did have a river view. Issues we had were: * WIFI connection was poor and unusable * Foxtel as advertised on their website DID NOT exist on the small, outdated TV * The mattress on the single bed in the living area was so damaged that we had to prop up the mattress between the base to avoid on of the kids simply rolling straight out. * Having a shower flooded the bathroom floor * The double bed bedspread was clearly dirty with white crusty marks :( and hair over the blanket. * The 'balcony' looked so unsafe and was very dodgy looking * The 'test n tag's were over 2 years expired * The rug in the lounge room needed to be thrown out, was so worn and unclean looking. * Unfortunately, the list goes on. Overall, this room was not of a 4 star quality. We were very disappointed to pay $365 for such an outdated, dirty looking apartment which probably suits a bucks night or boys night away. No offense to bucks or boys ! Upon checking out, we did mention a couple of our issues and was given the $35 parking for no charge. We won't be back. In fact, there was tears shed over the disappointment in the accommodation.

    3
    « Massive One Bedroom but need a big renovation »

    I stayed here during Australian Open in January and the price was just too good for such busy time in Melbourne. The room was very spacious with kitchen and large fridge. The furniture in the room are a bit dated but they are in ok conditions. Bathroom which was in the bedroom was very small and there was some funny smell. Location was good but it is not right in the heart of CBD. I could hear noises from the underground night club nearby so make sure you request the room away from that side of the building. Overall stay was ok and good value for the money spent.

    4
    « Comfy clean apartment opposite Aquarium »

    Stayed here 3 nights & staff very helpful, room clean great housekeeping & was very reasonable for what was needed this trip. Great spot opposite Aquarium & Crown casino. Very reasonable parking . The best Indian restaurant next door! Very comfortable bed, nice linen & kitchen appointments . Thankyou Riverside

    5
    « A central place to stay »

    We recently spent the night in the Best Western on Flinders St for a girls weekend in the city. First of all the location is perfect for being close to the main shopping/tourist area of Melbourne and also perfect for utilising Melbourne's public transport system. Our room was clean and comfortable with a lovely lounge room for us to sit cosily in. Not one bad thing to say!

    2
    « Not all rooms have a view »

    Don't be deceived by the view..Our room had a large window overlooking a concrete wall, very claustrophobic and poor lighting, absolutely no view. a very strange man " minding" the foyer area was so nosey with all the guests interrogating them as to where they were going and why they were there. I even got told off by him waiting in the foyer for holding a takeaway cup of coffee!.. told me I couldn't drink it there!.while waiting for my friend to arrive. won't be recommending these apartments to friends.

    5
    « Great place to stay »

    Just stayed here for four days. Apartment was really spacious, everything you could ask for. Tea, coffee, sugar, and milk, plenty of items such as mugs, cups,glasses etc bedrooms are spacious and with plenty of pillows which is always a bonus. Bathroom was great with complimentary shower gel, shampoo and conditioner plus plenty of flannels and towels. All in all my husband and I were impressed spotlessly clean, comfortable with everything you need for self catering accommodation, plus cheerful staff on reception. Plus the free tram stop is in front of the building which takes you into the heart of all the attractions you may want to visit.

  • 4
    « Comfortable and Central »

    I managed to get a great deal on line for a one bedroom apartment as I was in Melbourne for a few days to attend a conference. I managed to get an upgrade to a two bedroom that was a bit wasted as I was travelling alone. The apartment was large and a bit dated but great value. The location is very central to the Crown, Convention Centre, Trams, Flinders and Southern Cross Stations. There was plenty of tasty eats close by as well.

    3
    « Good size & location but not the cleanest »

    Originally stayed here with our 2 teens about 5 years ago and decided to give it another go when just my husband and I returned this time, as we loved the location on the river and near Crown and the size of the apartment, especially when staying for 4 or 5 nights. Last year we stayed in an apartment right in town and it was tiny. So this place ticks all the boxes but unfortunately it wasn't very clean this time. The carpet in the bedroom clearly hadn't been vacuumed before we checked in and the carpet had a lot of questionable stains and spills on it particularly in the bedroom but also in the lounge room. The windowsill in the bedroom was so thick with dust we were able to write in it. I did mention our concerns to Reception and the carpet was vacuumed the next day but the window sill never did get cleaned. The daily service was also a bit hit and miss. Funnily enough every time we went in and out of the apartment we always saw the cleaner on her phone by the lifts, so much so it became a standing joke, which probably explains the decline in cleanliness!

    4
    « Pre Cruise Accomodation »

    A great 2 room apartment, nicely decorated, with a kitchen lounge area and a decent size television. Excellent position in the City, but there was no Riverview! We were in the Annexe building. The hosts were very obliging and the gentleman took my suitcase for me.

    4
    « Excellent central position to stay.... »

    We wanted to stay somewhere that was easy walking to Spencer Street Station, The Casino, walking distance to the CBD, waling distance to trams to take us in different directions in Melbourne. As a tourist the perfect very reasonably price was the Best Western Riverside Apartments. Our stay was in the Annex section which was not bad at all, you actually walked a couple of meters and around the corner for these apartments... The apartment was clean and very spacious comprising of a kitchenette, lounge, bedroom and bathroom... The only downfall is that being right in the city you have traffic noise early in the morning....

    4
    « Large living room, friendly staff »

    Stayed 3 nights in a large 1 bedroom apartment in main building. Was at back of building and view not great but room comfortable and lounge spacious. Bedroom was small and double bed not large. Some cleaning pre arrival could have been better and also found no balcony and no Foxtel despite being advertised. Otherwise good apartment with plenty of relaxation space.

    3
    « one nights accommodation before travelling »

    room was spacious but being on the first floor and on a busy street it was very noisy in the early hours of the morning not recommended if you wish to sleep in. Overall we had a good experience and the service was good

    4
    « BW Melbourne »

    Hotel priced very well and handy position as well. Close to public transport and shops in Melbourne. Room was very quite and located near a number of cafe's for breakfast and dinner. Also gave an over 55 discount as well, even without a seniors card.

    4
    « Great location and amenity but don't be fooled by the river view..... »

    We booked 2 nights and had to move in the middle! What a drag! THEN the second room was not ready so we were without a room in a time of the day we needed to work! The first room was hailed as a river view. This really should have been called a glimpse. So if you are paying extra for a river view make sure it's a front room not side. If you are moved in to the 'annex' make sure you get a heavy discount as these room a very inferior to the actual hotel.

    4
    « Good location »

    Staff at check in were very friendly. We were able to leave our bag in the cupboard while we spent the days with visitors. Very quiet location and great for where we wanted to go. Comfy bed. Apartment spacious and clean. Loads of cafes and bars close by.

    3
    « Okay given Australian open was on »

    Given the Australian Open was taking place, accommodation in Melbourne was in demand, quick business trip and thought I would try the Best Western. Could do with an upgrade however the room was clean with separate lounge with kitchen. Would suit families as plenty of room.

  • 5
    « excelent place to stay for Melbourne city »

    we had a very good clean bright and very comfortable appartment , not just a room but large lounge , kitchen separate bedroom and bathroom , all spotlessly clean . we stayed in Riverside appartments in a side street , dont be put off by the outside , some great cafes and bars on the doorstep for a good cheap breakfast , tram stop right outside the cafe KING ST which was free to travel right round the city All in all a very good choice , would go back

    5
    « Great Location for a City Stay »

    This is a well appointed apartment hotel located across Flinders St from the Melbourne Aquarium and a short walk from the Crown Casino. The staff were helpful & friendly. The beds were very comfortable and our two bedroom apartment was clean and spacious. There is a lovely little deli/cafe in the lane next door to the hotel that serves great breakfasts and a pub across the lane - not noisy though.

    4
    « Spacious apartment close to everything »

    Very spacious two bedroom apartment close to the Aquarium, Southbank and Crown. This apartment was well priced and clean. It was showing some sides of wear and tear but overall we were very happy considering the price. Both bedrooms had king beds so great for friends or family to share.

    3
    « Good size and ok stay »

    We were happy with the location and size of the place however i thought it would be a bit nicer. There were dirty utensils. The shower had mould. All the light switches were coming out weirdly and very dodgy. The hallway outside stunk and made me feel sick as did the elevator coming in. The price i got was pretty good we were there for the tennis so it was peak time Staff were very friendly. I thought overall it was satisfactory having good and bad points but worked for our 3 night visit just needs some freshening up and better attention to detail.

    4
    « Lin »

    The apartment was small but perfectly formed, clean and reasonably priced considering it was so central to everything. The bus station, trains, trams, tennis centre, MCG, the Yarra, Southbank and the casino were all within walking distance. Would definitely recommend this venue

    1
    « The view was the only good thing about it. »

    When we walked into the top floor suite the view was great but it went downhill from there. The toilet was dirty with urine splatters all over the seat. There was hair all over the bathroom and the shower still had the soap spots on the clear glass screan and door. The kitchen wasnt any better. The mugss in the cupboard were upstde down and stuck to the shelf, suggesting they had only been rinsed and put back in the cupboard. There was food and drink dribbles down the cabinets in the kitchen and the floor had pieces of cardboard and assorted food scraps and crumbs in the corners of the floor. I rang reception and in the end got offerred a bottle of wine or beer! In the end we were refunded the cost of parking. Thats it..$35 for a dirty room is not my idea of a fair deal. The queen size beds are really two singles pushed together with different heights which always drift apart when slept on making it very uncomfortable. The air conditioning was loud and didn't work properly.

    1
    « So disappointed »

    We booked, thinking that it would be a nice place to stay to celebrate our anniversary. The hotel is anything but nice. You are immediately greeted by a funky smell in the lift foyer (where our room was located) and the lobby. The room was hot, noisy (above all the clubs in King St and did not quieten until 4am) with a tiny bathroom. The bathroom had mould in it, particularly the shower and the bottom seal was missing so water went all over the floor when my husband had a shower. We were so disappointed. Seek somewhere else for a more pleasant stay. The name River View was so inappropriate as our only view was of Flinders Lane. I don't think any of the rooms has a river view.

    5
    « A Little Gem »

    We were two families travelling together and stayed two nights. Very hard to find accommodation in Melbourne for two families to stay together comfortably without having to get separate rooms. This was perfect for us! We stayed in the top floor three bedroom apartment and it was amazing! Complete with our own rooftop grassed terrace area - perfect to relax and unwind after a big day in the city, and for the kids to have a run. (Terrace is fully enclosed). Everything was clean and the facilities in the apartment were great. Easy walking distance to most things in the city, or is also just near the free tram zone. We avoided the King St area at night time - lots of clubs and 'undesirables' hanging around there. Otherwise, it's in a great spot. Staff were all so friendly and more than helpful. Building was secure and required key entry after a certain time at night. We'll definitely be back!

    4
    « Great Location, Friendly and Helpful staff Well Equiped »

    Great Location for our City Stay. Arrived early and very helpful reception team allowed us into the apartments early and gave us good advice about getting around. Apartment well situated for a city stay and well equipped.

    1
    « Lack of investment in this hotel... »

    *Air conditioner dripped large amounts of water out of it (reported it at checkout, as I was only staying one night I didn't call up at 10pm when I discovered it, if I was staying more than 1 night I would have called at 10pm requesting a change of room). *Fridge was turned off upon arrival, was very noisy for some time whilst it was cooling down (reported to reception upon checkout). *When booking/on website states hotel has free wifi. Discover this is only 100mb trial and you are required to pay beyond this. This is false advertising. 100mb is nothing these days and was used up with several minutes of social media. *TV in rooms are still using analogue technology very poor picture quality. Why not able to receive Digital TV broadcasts? Was only able to receive less than half the free to air DTV channels and the channel numbers don't match up to the guide. This was potentially my worst ever hotel experience and I cannot believe how many issues there were for a Melbourne CBD hotel.

  • 5
    « Amazing! »

    My friends and I went to see the ACDC and stayed in a two bedrooms apartment there. The views were amazing! Clean rooms and friendly staff. Close to the Etihad stadium, we walked home. I'll be back for sure.

    1
    « BED BUGS AND DIRTY STAY AWAY »

    My daughter recently stayed at this hotel with a group of her friends. She had a terrible experience staying there. The day they arrived the aircon turned on and blew dust all over the bedroom. The staff were nothing but unhelpful telling the girls the cleaners cannot come until the next day. The fridge was also broken, the girls asked the staff to see if they could fix it and they said nothing could be done so the food all got ruined. the wifi was also very poor. The worst part about the whole experience was she came home smothered in bed bug bites which caused extreme discomfort and now a few weeks later they are only just now starting to go away. The girls rang up the hotel to see what could be done. The hotel admitted to seeing the bugs in the bed and offered the girls a free night...... WHY ON EARTH WOULD THEY WANT TO STAY THERE AGAIN!? STAY AWAY FROM THIS HOTEL MY DAUGHTERS EXPERIENCE WAS NOTHING LESS THEN TERRIBLE

    4
    « convenient and affordable »

    We stayed here for a convention and shared the room with another mum and daughter. It was a little older in style but suitable for us. I would stay here again. the tram stop is right outside the lane way so very easy to get around.

    1
    « filthy »

    Very disappointing entrance, filthy, no attempt to clean the foyer of the apartments. The toilet seat had dark yellow urine splashed on it (when I arrived so I had to clean it, no cleaners available on weekends!) and the bathroom floor had not seen a mop. Pubic hairs on the bathroom pedal bin. Gross! And no offer of a cancellation possible. Stay well away!

    3
    « Good location but a bit tired »

    Stayed in a 2 bedroom top floor apartment overlooking the Yarra with my 3 daughters this weekend. The apartment was roomy but a bit jaded - mould in the bathroom and just needing a bit of a pick up. The staff were helpful but not overly so. Location directly opposite the aquarium is great.

    2
    « Okay; Good location if you want to be close Crown Casino, Melb Aquarium and MCEC »

    At first the location seemed ideal as we were attending a weekend dance competition at MCEC (Melb Convention and Entertainment Centre) easy access on trams etc. But my daughter and I were given rooms in their annex which is very close to King Street end of Flinders Lane and it was non-stop noise (music, men yelling and police sirens! at 4am) on Saturday night. Not ideal for us as we had to be at MCEC by 6am (dressed, hair & makeup done). Also that end of King Street there are lots of men's clubs etc. Our apartment was very dated and not much in the way of views. The bathroom was okay, although clean, looked like it needed a good scrub

    4
    « Excellent accommodation »

    Stayed here for one night to meet up with old friends before heading out to the Yarra Valley. Very helpful Reception staff. Surprised (and delighted) to have been allocated a 3 bedroomed unit on 17th floor. Although no views, it was good to be able to spread out a little after a week of standard motel/hotel rooms. Excellent facilities (other than a very wonky looking wardrobe in the mezzanine area). Thought it was good value. Location a bit removed from restaurants but still a very good place to stay.

    3
    « okay »

    Stayed in annex room. 2 room with kitchenett. Was plenty big for 1 or 2 people. Bathroom was bit small. Great location. Easy access to everything. 3 Negative things that will stop from staying here again. If they fix I'd stay in heartbeat. 1 - mold in shower. This is because not full cleaning everyday, just towel service. If they do a good scrubbing between guests to prevent would be much better. 2 - pump action shampoo/conditioner crap. Was CRAP. Didn't work and just horrible. I'd be better not to offer toiletries at all. 3 - WORSE mattress every. Cheap dorm room mattress are better. I could feel every spring .

    4
    « Good location and friendly staff »

    We were pleasantly surprised by our stay in these apartments, but it not quite perfect otherwise I might have given it a rating of 5. The entry is down a lane way, which is not an issue to me personally, but there is a bar just across from the entry. I always associate bars/pubs with noise so I always start with a bit of prejudice. The reception staff were delightful, and we had interaction with three different staff members during our stay, and none of them disappointed. The room was on the 17th floor, and the room was VERY spacious. One bed room with a king size bed (2 singles joined) a kitchen, a dining area and a lounge area. The laundry was in the bathroom which had a bath. It would have been at least 60m2 so that is a fair size. It is air-conditioned, but this is where it lost a point. It is VERY noisy. It cools well, but we had to turn it off just to sleep, which then lead to the other problem. The noise from the bar down in the lane way could be heard when we opened the windows. The bed was a little hard for out liking, but for the tariff you cannot expect a super plush bed, so it was acceptable. All of the other facilities seemed to work fine, although the wi-fi signal was a little weak, and took several attempts to connect. Location wise, it was perfect for us. You are a 5 minute walk to Southern Cross station, 10 minutes to Flinders Street Station, the tram stop outside the apartments can take you to Docklands and the outlet stores or down to Flinders Station in the free tram zone, so handy if you prefer not to walk. The tram to South Melbourne markets and St Kilda are also just 2 blocks away, and the casino and the Southbank just a short stroll across the river. So, would we come again. Yes (but not during mid summer because of the noisy air-conditioning).

    5
    « Great location »

    Very comfortable and spacious apartment. Had everything we needed. Location was across from Aquarium and the Yarra River - bridge over to Crown Complex and short walking distance to DFO South Wharf and restaurants. In fact easy walking or tramming distance to everywhere. Added bonus of daily room service so always came back from a long day out to a made bed. 2BR unit had two large bedrooms, open planned lounge, dining and kitchen area with all amenities you need, including washer and dryer. Couldn't have been happier.

  • 3
    « Annex building »

    We stayed in the annex building as we just wanted somewhere close to crown and central to stay for one night. It was alright, spacious enough. It had a small lounge and a two king singles put together to make a bed... Would've liked an actual bed. Staff at reception were nice, however when I called to confirm booking and ask questions, they weren't very nice at all. Quite rude. Television had crappy reception, but did work. What was weird was that a channel showed the camera of downstairs... The whole place had a funky smell. Best described by my partner as 'Jack Daniels and moss'. Not nice. Benches had stains and the overall cleanliness wasn't nice. The floor in the bathroom hadn't been mopped properly. If you want a room just to stay in, then it's great. But hanging around in it, wanting cleanliness isn't great, at least for the room I was in. It is important to remember that this is the annex building and obviously doesn't get much TLC. Oh and in my room, the fridge was incredibly loud, and also remember you are near nightclubs so it is loud!

    5
    « Excellent inner city accommodation »

    For our one night sty we chose not to use the annex based on Tripadvisor reports, but rather the multi-story structure. We asked for a high level to avoid noise and found on arrival we were on the 16th floor. Our accommodation was a surprise....2 bedrooms with King and Queen size beds, spacious lounge and dining area, and a fullsized kitchen and laundry. The tariff of $165 for a week night was very reasonable. There was no view (at all) from the windows but they could be opened for fresh air. Reception staff quite friendly and helpful. It goes without saying the suite was immaculate and bed comfortable. Location is good - if you are arriving by car then the entrance in Highlander Lane is convenient, there is a tramstop just outside on Flinders street, or it is an easy short walk to Southern Cross railway station..

    3
    « annex room review at riverside apartments »

    The annex are budget rooms, they have everything you need and are clean and close to crown casino etc. Negatives very noisy around the corner from bar20 and several strip clubs on the weekends with a few drunk revellers outside, pretty ordinary tv reception in the room i had. I stayed for a sporting event so the room was just to eat and rest basically, if you need quiet to work or rest go for the other riverside rooms they are around the corner away from the nightclubs.

    4
    « Value for money, spacious accomodation »

    The BW main entrance is actually located on a side street. Just keep a look out for the main street signage above your head and you'll find it. Location is strategic, the aquarium and casino are just a stone's throw. Plus Spencer St station and Flinder's St station are a 10 minute walk away. DFO is also within walking distance for shopperholics. There's a new factory outlet mall next to Spencer St station too. Forget Harbour Town, the factory mall is more dead than alive. Took the 1 bedroom apartments which is on an annex behind. Very spacious too with kitchenette and fridge. Coles is at Specer St Station (supermarket) The free city tram stops on the main street so really easy to move around the city.

    4
    « Great price great location »

    Studio apartment with full kitchen. tv in lounge and bedroom. private, safe entrance. around the corner from the aquarium and just off the city circle tram line. walking distance to the Bourke/St mall and a trot over the bridge to the Casino. Very competitive price. Clean and modern

    4
    « Staff are the highlight! »

    Good apartments in a good spot...directly opposite Melb Aquarium was very handy and for getting on and off Southeastern freeway. Only a short walk to Southern Cross Station, southbank and Fed Square. Great alternative for families rather than a hotel room....spacious lounge, bedroom, bathroom and kitchen. Recommended.....though new carpet was needed in my apartment as there were quite a few stains and unprofessional parch up jobs here and there. Otherwise clean and furniture comfy.

    4
    « Great location and lovely staff! »

    The staff were fantastic. The lady who greeted us was so lovely and the gentleman when we checked out again was just great. The appartment itself was larger then I had expected for the price I paid and location was just perfect for us. The room was a tad noisey but thats just what happens when you stay in the city! Will probably stay again, told I'll get a discount next time... great little bonus!

    3
    « Great staff and location, noisy and a bit grubby »

    The front of house staff were excellent, friendly and welcoming and thoughtful. The room which is around the corner (easy to find) had all the amenities you would need (kitchen, dishwasher, laundry, two TVs, iron) but it wasn't very clean. There was hair and crumbs on the couch and the bathroom could use a dose of bleach. The bed was very clean however although a bit cold without the extra blanket unless you can sleep with the air-con going. Noise from the street kept me awake early in the morning.

    5
    « Cosy Apartment close to everything »

    Behind that closed door!!, Don't you wonder what a place might be like, especially when it is in an older part of a city. Well this place is one full of surprises, right from when we checked in and were given lots of helpful advice on where to go and what was on etc. Even advised where to avoid at night. Room was very nice with all modern amenities and plenty of room for my wife and I. Being in Flinders St we were surrounded by cafes and restaurants and only a 10 minutes walk from the South Bank dining area on the Yarra River as well as 5 more minutes walk to the Casino and all the Restaurants to choose from in that area.

    4
    « If the price is right »

    I stayed in a two bedroom apartment 1515 on the 15th floor. This hotel is a little bit hard to find, because it is not actually on Flinders Street, but down a lane just off it. This hotel is quite well located, not far from the casino, Southbank, Etihad Stadium and Federation Square. Check in was fast and simple, not too sure about the price, it was during the footy finals. The apartment was large with two reasonable size bedrooms and one bathroom. The beds were comfy with nice clean crisp sheets and large bath towels. One thing I don't normally like about apartments are they are normally not that clean, but this one was. I never found any problems with the noise as some people have stated, my apartment was away from Flinders Street. If the price was right I would stay here again.

 

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