Best Western Suites

Price,cleanliness,quietness, every single staff member was kind, and the breakfast was great! We came in right before breakfast was over and we didn't just get picked over left overs what was out was fresh and the whole area was extremely clean but we were asked what can I make for you! You will not be upset with choosing this Best Western.

The owner Mike works in the hotel. He's a very personable person and enjoyable to talk to. The hotel is being renovated and the renovated room I had was outstanding! It was quiet and very clean. Donna in the breakfast area was super nice! She made us an omelette and it was outstanding! It was so good that I was talking about it later that day. If you're in Jackson and need a place to stay, go to the BW!

All hotel staff were very friendly and helpful and room quality was great. would highly recommend. The breakfast and other amenities were great as well as the wifi and really like the fact that it is all one level and you can park right in front of your room. VERY convenient.

Great Hotel. Very nice and clean and the staff is so kind. I would stay here again Very nice upgraded rooms and easy check in and out. The breakfast was great and the price for this hotel was good. Great location in Jackson

Nice clean setup. I had a work station and it was almost like having 2 rooms and the AC didn't blow right on me all night but I was plenty cool. It was nice to have my car 10ft from the door. Room was very clean and had everything I needed.

A wonderful place to stay. Clean, pet friendly. Everyone that works here is a pleasure to deal with and the owner goes above board to make our stay was comfortable. Everyone made sure we had everything we needed. Would definitely stay here again. A wonderful group of people!!

The people at this best Western went above and beyond. They made sure we had a room when everything else in town was booked. They treated us like family anything we needed they accommodated. We got in an accident and totaled our vehicle and they did everything in their power to help us. By far the best staff I have dealt with. We thank you guys for everything and hope to return the favor one day. Thank you mike.

I stayed at this location three weeks, for business in the area! The staff was professional, polite and accommodating. They offered a laundry service complete the same day! Highly recommend staying here!

Everything about this sweet little hotel is just about perfect. The room layout was great. Shower was perfect. Real cotton sheets and towels. Yay! Clean and neat as a pin. Friendly helpful staff. I'm relieved to find a safe friendly home away from home in this area to stay when I'm working there. Super bonus… the fridge has an actual freezer space for ice packs. I'll be recommending the Jackson BW to my colleagues when working in the area. Strongly! Thanks for a great stay!

The facility is top notch. Outstanding service. Treated like family & they go above & beyond to ensure satisfaction. They are customer focused and are just friendly folks. I have to stay in motels a lot and they know how to treat a weary traveler!

The staff here truly treats you as family. We were displaced because of Hurricane Ida and the staff truly made us feel at home. They were genuine and sincere. The room was very clean and nicely decorated. Everyone was friendly and helpful. Thank you for making us feel at home.

This hotel didn't look like a lot on the outside. However, our room was super clean. The hotel is a very quiet place and the staff was friendly and very accommodating. We would definitely stay here again!

This hotel/Motel had some issues. The bed sheets and towels seemed to be very clean which is the positive. The wallpaper was peeling everywhere and at one point I sat in a chair and my hair got caught in the wallpaper which was curled up off of the wall. When showering on my last day I noticed a roach peeking out from the corner of the room where the wallpaper was peeled and hanging off of the wall. It kept going in and out as if it was playing peek a boo. The wallpaper next to the toilet was held on with a thumbtack... an honest to God thumbtack! The toilet was placed very very close to the wall and also installed crooked so that the only way that an adult could use the toilet and have proper hygiene is to sit on it sideways. The TV went out in one room and the front desk's solution was to "mash on the buttons". We mashed for quite a while and after an hour and several calls they sent someone to move the dresser and unplug the tv and fix it. Also asked for a do not disturb sign for the door and they didn't seem to know where they were and said that they would put one in the door. They never did. The staff was friendly enough. The building just needs a LOT of work to be comfortable.

This hotel is a great place to stay when traveling to Jackson. The staff and owner is super friendly and kind! The amenities are great!!! This hotel is very quiet and spacious. Very close to food and shopping.

This is a great property. I think it's the best place to stay in Jackson Alabama. The property is always looking good. The rooms are fantastic. They are all nice rooms to stay in. This property is very quite.

The hotel was small - more like a roadside motel, but the room was very nice and comfortable. The breakfast selection was somewhat limited, probably because the small number of rooms in the hotel. It was clean and had good service as you would expect from Best Western.

Had to stay here after getting off work late while traveling, during Covid-19 shutdown. Not very excited, but desk clerk was exceptional. Made me feel welcomed. Got me the best breakfast I had had at a hotel during last 3 weeks of Covid-19 lockdown. Room was over the top in comfort and convenience. Not at all like I had expected for a small town with few options. Looked like everything was new. Excellent wet bar area including sink. Hope business brings me here again.

You could not ask for a better staff even meet the owner and he was great. If you are looking for a good place to stay and a great staff you need to stay at this Best Western. Every one there bent over backwards to help my husband from offering him a ride to letting have a later check out.

Comfortable beds. Strong shower. Lots of room. Friendly staff. They actually honor the do not disturb sign!!! Worked all nights very quiet even with other guest on both sides. They keep the rooms clean.

This place isn't recognized as a very nice place to stay. This was my first time there staying. I think there room are terrific. Great stay at this property. Very clean outside and inside. They have a full breakfast which is great.

I was so impressed with the Best Western Suites in Jackson, Alabama. This is only a one-story hotel, but I don't know that I've stayed at a cleaner hotel in my 20 years of business travel. The desk staff was incredibly nice and accommodating and the rooms are very spacious. Beds were comfortable, too. I would recommend this hotel to anyone staying in the area.

This hotel was absolutely perfect for our travel needs. It was easily accessible from the main highway in the area, nearby restaurants and retail stores. The room was awesome! It was clean, neat and a good size...was so impressed with the kitchenet and living area. The bed was extremely comfortable. This had to be the quietest hotel we've ever stayed. Got the best nights rest ever in a hotel. The highspeed internet service was excellent allowing me to keep up with my business needs. Breakfast was delightful and made even more enjoyable by our hostess. The front desk clerk was very helpful in offering dinner suggestions and we had a wonderful meal thanks to her. While we were in the area on business, I'm already sharing with friends and family how I'd like to return for vacation!

This particular hotel has probably the most comfortable beds around. I travel a lot and to many different states and hotel chains and this one is one of my favorites. Simple yet very nice. I love the kitchenette area and the fact that they have a half wall separating the den area and bedroom area.

The place was excellent. Mike and his staff gave excellent service. Qwner/manager Mike went backwards to help us. I would highly recommend this motel. Will definitely stay at t his motel again. The breakfast was very good.

This is a very nice hotel and is priced very reasonably. It is located in proximity to lots of places to eat and grocery stores. The hotel has a nice size refrigerator where you can keep a lot of stuff if you go to the grocery store. This is a definite go to hotel if you happen to be in the area.

Mike Shows and his Operational Team are Simply Awesome... I Highly Recommend the Lodging, for My Experiences have Been Nothing but Amazing!!! The Accommodations are Superb... from Checking in, to the Room Stay, then Checking out and being Invited to Stay again... I am So Satisfied!!!

We stayed on a Friday night for a softball tournament. The room was very clean and comfortable. The staff were so personable. We ended up playing all through Saturday, so I called to get a room for that night too. There were no double bed rooms left but Mike said he would take care of us. When we arrived that night we expected a king room but he went above and beyond and let us have 2 rooms beside eachother for the price of one. Again, both rooms were very clean and the check in and checkout process were quick and personable. Great hotel and staff!

Wonderful Hotel, Great staff very friendly , comfortable rooms , great food , all was great except the wifi but i understand they are getting all new routers in each room so that should take care of problem

Very nice place to stay.The room we had was clean,quiet and secure.I didn't even unload my van like I usualy do.Breakfast looked a lot better than a lot of the other places we have stayed(wish we had the time to stop and eat).Front desk was very friendly.I can't say a bad word about this hotel.I wish I could find one like this every place we stay.THANK YOU FOR A PEACEFULL,SAFE,WORRY FREE NIGHT

We were in town for a funeral and needed two rooms on the night of 12/30/2018. We checked in late and the owner was working the front desk. He was very accommodating and did everything he could to make our stay pleasant. You can tell he takes pride in owning this Best Western. Breakfast was great. We had freshly cooked eggs and many options to choose from. The lady working the breakfast area was very friendly. Checkout was smooth and front desk was again very helpful and friendly. The rooms were very clean. This will be where I stay in Jackson from now on. We were quite disappointed with the Hampton recently and this Best Western went above and beyond to make our stay a good experience.

Clean, comfortable beds and amazing friendly staff. We visited family in Jackson and stayed here 4 nights. Perfect place for quick visit. Donna made our family whatever breakfast we wanted. Even vegan oatmeal for me. Good family owned hospitable place to call home while there. Heating worked well, great hot high pressured shower. Wonderful stay all in all. ( BTW, I am the kind that stays in St. Regis, Four Seasons and Ritzs) looking for clean, comfy place in small town. This is as good as it gets. Thanks to all the staff at BW Jackson.

I was pleasantly surprised that the Hotel looked so good. The room setup was great also... The fitness look complete although I didn't use it. The breakfast looked good , but I din't partake of it, on a special diet...

My buddy and I cycled into Jackson from Butler, AL. From the moment we arrived at the hotel until we left the next day, the reception and attention we received from the hotel staff was truly the stuff that awesome is made of. The warmth, attention, and interest, that everyone who works at this hotel displays ws unlike anything that we have experienced anywhere. Everyone was truly engaged in their work and ensuring that the guests are treated to the highest level of service possible. The people are happy with their work and more than happy to engage with the clientele. The hotel amenities themselves are excellent. Everything is kept in very good condition. The rooms are extremely comfortable and a great place to relax in after a day on the road. I travel a lot and stay at many different hotels and inns. This place may not be the prettiest or in the best location, but it really stands out in the more important aspects of travel service. The hotel is owner/operated he really cares. It really shows. What a great stay!

Quaint little hotel with an extremely nice breakfast hostes, the room was cleans and the bed was extremely confortable this hotel had all the amenities necessary for a relaxing stay. I most definitely recommend the best western suites in Jackson Al.

I stayed here overnight while working at my office in Thomasville for a special event. The hotel options were limited so I stayed here based off of the reviews. Everything with the hotel was great. Room was clean and had plenty of room. Breakfast was good also. Internet options in the area are limited to DSL which was too slow for what I needed and had to connect to my mobile hotspot. I will be staying here next time I am in town.

Mike and his staff are always very friendly and helpful. The rooms are always clean and the breakfast was great. They make you feel at home and greet you like you are family. I have stayed at this hotel many times and have never had an unplesant experience. I would definetley recommend this Best Western to anyone staying in Jackson, Alabama.

My husband, son & I were trying to drive from Biloxi, MS to Montgomery, Alabama, during the ice snap that covered much of the south in mid January, 2018. We were blocked from highways and seriously worried that we wouldn't find shelter for the night. Out of desperation, we booked a room in Thomasville that turned into a horror show. We hesitated to try to drive the 20 or so miles back to Jackson, but after calling the Best Western, and being assured the roads were passable, we booked one of their few remaining rooms. We could not have been treated better. The gentleman (Mike?), not only welcomed us, but called restaurants in the area to find something open so we could eat! (There was only 1 restaurant open, no one was driving!) The next morning, as my husband heated up the car, Mike called the room to make sure everything was okay. I could not recommend this Best Western more highly. After being frightened for most of the day, we found safety and comfort and kindness. Thank you thank you thank you!

Wow!! I drove from Indy IN to Jackson AL to this hotel. Great check in. Went back out to my vehicle and it would not go into gear. I shut it off and everything was dead. I was tired and ready to go to bed. The office manager called a family member who showed up 5 minutes later with cables and fix my vehicle. That is service. And the room is great, spacious, comfortable, quiet, and relaxing. Thank you Best Western for being there and having a great staff.

Very clean and quit so we can sleep. Good breakfast just all around good service. I would like to get our receipts under the doors before we wake up in the morning cause we are in such a hurry in the morning. That's all I have to say. Thank you

By far the best hotel of the Best Western chain that I've stayed out, the staff was great and the rooms were very clean. I am looking forward to going to the area for work again, I might even just go there for a quiet get away for a day or two.

You can tell the owner is very proud of his hotel. Clean, very quiet, and dark sleeping. Very, very accommodating. Breakfast is usual, but with a difference. The eggs are real and the person will make you eggs the way you wanted and bacon. If you miss this hotel, your missing a lot!

Very clean, quiet hotel with excellent staff. Breakfast was very good. Definitely recommend. The check in process was quick and friendly. We got a great recommendation for a local meal. Check out was simple and quick. Very friendly and professional staff.

We stayed during Hurricane Irma and were treated like royalty. Mike and his staff went out of their way to provide all of us Floridians with accommodations, connections with local churches, and a safe place for us and our pets. They are the best!

We had made a reservation for a King Size bed and needed a roll away. The clerk who made our reservation said roll aways weren't available but that they would give us a twin size mattress to put on the floor. This was needed since our 6' 7" son doesn't sleep very well in a double bed. When we got to the hotel for a late night check in the gentleman clerk had switched our room accommodations thinking he was doing us a favor. Well he didn't! We didn't get the room we had reserved. We were in town for a funeral and his taking it on himself made for a miserable night's sleep for my family!! When we spoke to the gentleman at the desk the next morning he stood by the decision that was made without taking into account our specific reservation that we had made. We will NEVER stay at this Best Western again. The Hampton Inn is nearby. I suggest you stay with them. They don't change accommodations when you make specific requests!

This is a great and clean hotel to stay. The staff are very friendly and make you feel at home. I received the southern hospitality all throughout my stay. It's not overcrowded and sits in a neutral location to a Walmart and other fast food eats; only 2-5 min apart from one another

This hotel is in a small town and is kind of pricey. The overall stay was good and bed was very comfortable. The breakfast on 7/11/17 wasn't great. Gentleman at the front desk was very friendly ......

Not a bad hotel. The room that I had for the night was large. Separate kitchenette area with microwave and refrigerator. Living room area with a work desk. Small bedroom with bathroom area. Wish the AC worked better to cool off the entire room. The AC cooled off the living room fine but hardly reached the bedroom. Older hotel that has been renovated. Very nice staff at check-in at night and in the morning during checkout. Very small breakfast selection.

We always stay at Best Western Suites when we visit Jackson, AL family and friends. Have stayed there many times over the years and each time, the rooms were spotless, smelled great and plenty of towels. We call it our "home away from home" while we are Down South! The staff are so friendly and nice and the breakfast is great, too! We give this place a 100!

The staff is very friendly and incredibly helpful. Management clearly cares about keeping this hotel clean and looking nice. Exterior rooms is only negative (if you can even call it that); although it's certainly quicker getting to your car when you just have to walk 5 feet from your door.

I was working in the area and the closest motel I could get was 30 minutes away. The location I was at was filthy and the bed was awful. And since I was working nights, moving is hard to do because of standard check in times. My travel agency was able to locate a room after a couple days at the Best Western in Jackson and they were beyond accommodating and treated me like a member of family that they were concerned about.. It was wonderful!! Every part of the stay was excellent and EVERY employee was an absolute pleasure to spend time with.. I stay at a lot of hotels and most are only memorable if they're really excellent, or really terrible.. This was one of the best hotel stays I've ever had in my 30 years of service work travel, and I'm looking forward to being in the area again so I can stay at this hotel!!

Very good place to stay. Clean rooms that are set up like a small apartment. The owner was willing to help in anyway during check in and the very nice lady who handled breakfast made sure everyone knew she was serving REAL eggs.

Room very clean, breakfast was very well prepared, excellent employees. Great location, easy in and out to main highway. Restaurants in Jackson are decent but mostly fast foods. Check it out for yourself.

This Hotel is by far one of the nicer ones that I have stayed in past few years. The rooms are like small apartments and the Staff is very friendly and very helpful. I travel a lot with work and this Hotel is top notch. I highly recommend staying here and will stay here again when I am in the Jackson area.

Every stay at this facility is comfortable and hospitable. Guests become friends of the staff and visit and linger because they are made to feel like family. The quiet in the rooms is so welcomed and enjoyed.

Comfortable, quiet, restful stay with good service by personable people. I stay often at this hotel and always come away being pleased by the choice and the expereience. Breakfast is always a treat and warm greetings are enjoyed from the staff. Guests tend to become acquainted and a B&B casual atmosphere is enjoyed ....at a hotel.

If you like easy access to your room and easy access to a hotels gym, pool and breakfast room this is your hotel. This was an unexpected gem, easy to find and access. You can drive right up to your door and feel safe and protected, fantastic room, and the staff, well they're some of the best.

Had to come to Linden, AL for a funeral, and my mother doesn't travel without her dog. This hotel was the closest hotel to Linden, AL that was pet-friendly. For a hotel that was pet-friendly,it was extremely clean. It did not smell like any pets had ever been in the room. The room had a mini fridge and I will say again, it was all very clean. There was a continental breakfast, but I didn't have time to partake. I only had one issue. My mother is very skin sensitive, and she broke out in a rash. I believe that because they allow pets they use a very strong detergent on the sheet.

Stayed here while traveling on the Great Loop (TomBigbee). Friendly and helpful staff. Great hotel for the price. Will come back. Breakfast staff were very helpful. Manager called ahead to tell Demopolis BW our group (9 rooms) was coming and treat us right.

Stayed one night with a group of friends while on a jetski trip from Fort Walton Beach thru to Tennessee. Staff was extremely nice and very helpful. As our support vehicle was not on the premises at the time, they offered at the front desk to drive us to pick up some food. Also, when I asked if they had laundry facilities, they said that they didn't, but that they were sure if they checked with the owner, he would let me use his. This morning's breakfast was excellent. French Toast, real eggs, bacon, muffins, fresh blueberries; wish we could have stayed longer, but it's off to Demopolis for us! Thank you for a great stay!

Great stay, very quiet and accommodating while I was working on the graveyard shift while staying there. The owner Mike made it very comfortable for the guys on the crew. I only wish is that this hotel were closer to our work location. I would not hesitate to stay in this hotel again when in the near vicinity.

We had great service. Very courteous and friendly staff and we felt welcomed. Hotel was in a good location. That is all I have to say about this review. That is all I have to say about this review. That's all.

This hotel is conveniently located to the business district of Jackson. Staff was very friendly and helpful. Room was very clean and comfortable. The room was quiet even though it located close to the highway. I would stay here again if I was in this area.

We were on a Christmas trip from Central Texas to Ft Rucker AL. After driving and getting really fatigued from driving, I stopped at a gas station/ convenience store and was fortunate to meet another customer who told me about this hotel. It was about 15 miles away from where we stopped at the store but when we got to the hotel it was very good to relax, get a good meal and have a great nights sleep. Staff was terrific.

Only problem was AC. However, I didnt report the problem since AC worked fine just had to turn it very low. Probably simple fix like low freon. The staff was very accomodating. The room was very clean. The rooms are suites with microwave, refrigerator, coffee pot & separate seating area.

This hotel is run smoothly by some of the most welcoming people I have ever met. The beds there are some of the most comfortable I have ever slept in and I plan on ordering some of the pillows! It is a pleasure each time I stay there. The breakfast is really good too!

Can't say enough about this place, clean well kept , friendly people, great, fantastic, unbeleavable, great value, would stay again, I have to get 200 characters in this thing or they won't let me leave...although it really is a nice place

This hotel, for the price, is an outstanding value. The staff is friendly and helpful. The room is spacious with a kitchenette, sitting room and bedroom. The access to the hotel is directly off the main highway and is easy to get into and out of. We will absolutely staff here the next time we are in Jackson.

Very surprised and impressed by the property. Superb service for this small location yet quality of room was exceptional. Kind size bed was better than in a 4 star hotel. Very relaxing and great price per night. Highly recommended for a business traveler or just passer by. I will be back when next time in the area. Recommended.

Good rooms with a excellent staff from check in to check out everyone handles any need you may have. They are friendly and make you feel at home. There are bigger hotels with more amenities who treat you like a necessary evil but you won't find that here. Comfortable, quiet, clean and personable. I highly recommend staying here when your in the area!

Clean, up to date, safe and friendly. I highly recommend this hotel. The staff was very helpful, the room was extremely clean and the facilities were well maintained. I will definitely stay here as my business travel brings me back.

We had an excellent stay at this hotel, which offers excellent value for the cost of the room. The room and breakfast area looked like they had been recently remodeled; everything was fresh-looking and exceptionally clean. The bed was very comfortable, the room spacious. Breakfast offered more than I would expect for a hotel in this price range. The staff was exceptionally friendly and professional. I would certainly stay here again.

The best experience for a small town hotel. Wonderful staff, rooms are clean and comfortable. We will definitely stay any time we are in Jackson, Alabama. The price is definitely better than up the street.