BEST WESTERN Hotel Resort Country Club,  Gurgaon

4.0/5  - basé sur 330 notations.
Pachgaon-Taura Road, 122105, Gurgaon, India - visualizzare mappa
+91 9810070001 +91 1267278205

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i vantaggi dell'hotel

  • Lounge bar
    Lounge bar
  • Parcheggio gratuito
    Parcheggio gratuito
  • Stanza dei giochi
    Stanza dei giochi
  • Piscina all'aperto
    Piscina all'aperto
  • Ristorante
    Ristorante
  • Sicuro
    Sicuro
  • Sauna
    Sauna
  • Servizio di lavanderia in loco
    Servizio di lavanderia in loco
  • Campo da tennis
    Campo da tennis
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Delhi è il punto centrale per viaggiare verso il nord dell'India e questo centro di villeggiatura dista 45 km dall'aeroporto internazionale di Delhi e 65 km dalla città di Delhi, raggiungibile in un'ora-un'ora e mezza in auto (un'ora per arrivare all'aeroporto). La città di Delhi è un'ottima base per coloro che desiderano visitare destinazioni quali Mussorie, Nainital, Manali, e Shimla. Il Best Western® Resort Country Club si trova vicino a Manesar sull'autostrada Delhi-Jaipur ed è circondato dai verdi e lussureggianti campi di senape. La Città Rosa (Jaipur) e il Taj Mahal (Agra) sono a soli 200 km di distanza. Vrindavan e Mathura distano invece 150 km. Altri luoghi d'interesse turistico nelle vicinanze sono il tempio di Tijara Jain (60 km) ed il forte di Nimana (70 km).

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BEST WESTERN Resort Country Club,Gurgaon
  • 3
    « Great property with average food »

    We went to best western as a yearly off site from work...the place was fantastic for games and elephant rides..the property is pretty huge and green.However, the food sticks out like a sore thumb. I won't say the food spoiled my experience per se, but it could have been much much better.. sorry guys but could have been a little better.

    4
    « Nice Hospitality »

    Best Western Resort Country Club is an old and average Property but Hospitality is good. There are lot of fun filled activities that keep you busy during your stay. Worth spending a weekend if you want change and don't want to spend more.

    4
    « Relaxed weekend Getway with Full of acivities »

    Excellent place for a relaxed weekend with full of activities and fun which rejuvenates your body completely. This is best place for kids to enjoy and explore various activities which they offer as part of any hotel deal which includes camel ride swings, various cultural activities etc. For adults they have separate court for every sport like badminton, lawn tennis, cricket, golf which you can enjoy during stay. Food quality is good but does not offer much variety in their buffet. They dint have room service after 8 pm which is very disappointing. Overall its a very nice and well maintained property to go and relax with family or friends.

    5
    « Conference »

    Dear Team . Big Thank you For Giving Us Nice Food n Beverage Services. Our Intire Stay In Your Property. All The Adjustments Was Done By Banquet Team According To The Our Requirements. Good Job Keep It Up.

    5
    « Excellent destination »

    Best place , best staff , excellent food , such a great and unforgettable experience. The activities are just awesome and rooms are extremely luxurious. Prices are even nominal and everyone can enjoy to their fullest.

    5
    « Excellent Place with full of fun & Activities. »

    Awsome Resort for family,friends & for everybody.Services was very good.Food was ultimate.Staffs are very Coopertive & helpful.Enjoyed alot.Amenities are awsome.We all like to come again & again in Best western manesar.. Enjoyed Alot. Awsome Trip.. Rocking Place.

    5
    « #Adhish Wedding »

    The most amazing outing we had with friends and family for 3 days with excellent service and delicious food and very warm hospitality by the staff, EXCELLENT KEEP IT UP!!!!!! Must visit advise to all travellers, will surely enjoy your stay there.

    4
    « Excellent place.fir family outing »

    Visited the place with family on 31 Oct for one night stay....very nice resort....great food.... Helpful staff.Very large property with so many activities that one night stay is not enough to explore n enjoy the place.still we noticed a few shortcomings.we had 5 cottages facing garden area....16-20.at night the garden n the resort were poorly lit.it was very dark n we find it difficult to reach dining hall with our aged parents who were on wheel chairs.some spotlights were there but not functioning. A group was having hard drinks inside the dining hall which was not ethical.the management should not allow this as there is a bar n so many outside sitting places to enjoy Otherwise this is surely a place to revisit

    5
    « a memorable weekend official conference at best western »

    so our organisation had a 100 people conference over two days at the resort sept 2016. since there were people from all parts of india, from different org, arriving at different times, cancelling and adding names at last minute it was chaos. but the best western people were amazing in handling the chaos, in dealing with people, and some young managers even kept awake the entire night to deal with the arrivals. they were very helpful, friendly and accommodating. the best parts of the trip: 1-huge beautiful property across 22 acres i think, beautiful lawns, restaurants. 2-the package includes meals and the buffets were excellent every single time. amazing chefs. 3-very polite, extremely accommodating and very efficient staff..which ran around completing our whims at the last minute. 4-senior and junior staff were excellent. 5-finally the rooms were huge, clean and well kept. 6-only 2 hours away from south delhi cons: 1-huge property means elderly need golf carts if they can't walk much. 2-its difficult to reach there the first time. no good directions. you need to call the manager and ask. but all in all an excellent place for holding family weekends and office gatherings. great value for money. we're planning to go there soon for another retreat...perhaps with family this time.

    3
    « Good Property. Restaurant staff is tip hungry »

    Night stay with family. Had an all inclusive package of food and drinks. Drinks were served nicely but curfew of 10PM closure of bar was a rip off. However they provided drinks to take along to room and retire. Bar Captain is Extremely Rude. Was not ready to provide a whiskey glass to be sent to room, had it not been restaurant manager's intervention, I would've had my drink in the room in water tumbler or dropped idea of it completely. Buffet Lunch was good since there was corporate event and food was fresh. Dinner was served lackluster, was really sad offering. Breakfast had decent choices, not many options in continental. Worst part about restaurant, Couple of waiters who followed me everywhere around in and outside restaurant to the point of nagging, for tips. Actually had to run away if they were seen approaching or in vicinity. Rooms and linen were clean. However, sound insulation is a much needed improvement. Room's main window is fogged with wallpaper and cuts out the view for the guest, though maintains privacy. Don't stay in cottages. Located next to park. No sense of privacy. Silhouettes can be observed from outside. Room is mostly child safe do didn't have to worry about my toddler getting hurt or electric sockets. Overall staff is cooperative. Pool is maintained clean. Separate pool for kids. Do not suggest going there in monsoon and humid weather. Lots of bugs and insects for no fault of the management.

  • 5
    « Great stay! »

    Hi, I must recommend this property for two strong reasons Hospitality and Food. It is resort that to start with did not appeal me much looking at some of the snaps online. The suite was a comfortable stay apt with all the amenities. Resort looks maintained well with sprawling lawns and games for kids and grown ups with a cricket strip, badminton court and TT. However the biggest positive of this place is smiling and warm staff. They will go out of the to help you. Will always be around to attend to your needs. If you are fond of Indian delicacies, the food is one of the best I have had in recent times. Beats any five star hotel hands down. Typical punjabi food with authentic spices. The chef seems to get all the things right in terms of texture, taste and presentation. They have 10 conference rooms with biggest that can accommodate 150-180 People. I would recommend this place to any one who is looking for a tranquil place With team building activities and People who want to look after you. Nikhil Korgaonkar

    4
    « Wonderful outdoor, not so great indoor »

    Its a long drive from Delhi/Gurgaon, especially locating Tauru road one has to be careful. Once inside the premise, you are into another world. The ambiance is wonderful, big lawns, swimming pool, tennis court, pond, gardens ..amazing outdoors. One doesn't have to go out for couple of days, there is enough. Rooms are rather sad, at least in the block we stayed. They gave an impression that this place has seen better days. The view from window was junk furniture and scaffolding. May be newer block had better rooms. The restaurant is good and serves fairly good variety to keep everyone happy. We had four meals, they had variety and were delicious. Breakfast spread is good and chef makes excellent masala omelette. Service was efficient. Summary, enjoy outdoors spend minimal time in room.

    5
    « Huawei training »

    The best part is the food,service,hospitality,...its really amazing..its big area excellent rooms..and people are so co-operative..i really love this place and i wish i could come back again... Thanks you best western country club for this super service

    1
    « Please avoid »

    Please avoid this resort. Also when you write a review management will pursue you till the time you don't remove the review. I am posting my review again. 1) The check in time is 2:00 PM. I had reached around 1:00 PM and was told to have lunch and come back. I was intially assigned room 21 but when I had come back my room was changed to 41. This room was at the end of the resort, the corner most room on the first floor. This room robbed me of the resort like experience i was expecting. I called the Reception and asked for room change but my request was denied. Since there were just 2 of us, Management very conveniently dumped us in the worst room of the hotel. 2) Housekeeping did not pick my call despite several calls. I wanted water. Eventually I had to go down to get bottles of water. Further, the room had two separate beds instead of a king bed. 3) I had initially booked the resort for 28 August 2016, it was my birthday. Despite booking on the resort's official website and getting a confirmation, I was informed on 27th August that the resort was full and hence my "confirmed" booking was not valid. This was done in order to accommodate other important guests. This shows the management's arrogance and lack of respect for not so important guests. Please never book this resort. Attaching screenshot of management asking me to delete my review.

    1
    « No respect for guests »

    After reading great reviews about the property, I decided to visit this resort. However, my experience was very unpleasant. 1) The check in time is 2:00 PM. I had reached around 1:00 PM and was told to have lunch and come back. I was initially assigned room 21 but when I had come back my room was changed to 41. This room was at the end of the resort, the corner most room on the first floor. This room robbed me of the resort like experience i was expecting. I called the Reception and asked for room change but my request was denied. Since there were just 2 of us, Management very conveniently dumped us in the worst room of the hotel. The rooms were not cleaned till 2:30 PM. 2) Housekeeping did not pick my call despite several calls. I wanted water. Eventually I had to go down to get bottles of water. Further, the room had two separate beds instead of a king bed. 3) I had initially booked the resort for 28 August 2016, it was my birthday. Despite booking on the resort's official website and getting a confirmation, I was informed on 27th August that the resort was full and hence my "confirmed" booking was not valid. This was done in order to accommodate other important guests. This shows the management's arrogance and lack of respect for not so important guests. Please never book this resort.

    1
    « Poor services and hospitality »

    Me and my friends visited the place for a weekend getaway and had decent expectations considering the price bracket of the rooms. But,we were deeply mistaken. Poor service and hospitality. The rooms are too small and bathrooms were not clean. Service was extremely slow, it took more than an hour to get water and a bucket of ice. For everything you ask for, it would be paid despite of that being mentioned as complimentary. Food was just average or rather below average for lot of cases. Suggestion : Don;t go for the place and choose somewhere else, it would be cheaper and better.

    4
    « it was awesum trip had a wonderful time »

    its was a great fun to stay there , very good food, great fun to enjoy withs kids & good service given by the management Staff was very helpfull kids enjoy alot lot of amenities this trip should be for 2nights 3days

    4
    « Nice resort »

    This resort is having nice ambience,good hospitality, reception is pretty good, this resort have much activities for kids of small age group. And they also have a swimming pool. Meals are also somehow good.

    4
    « Amazing resort »

    Nice hospitality. ...good ambience. ...amazing buffet. ...highly appreciated staff specially Mukesh ji in restaurant. ...swings n rides for kidz are good attractions ..would like to come again ...best place for family and friends ....

    3
    « Needs to Refresh »

    The resort is old & the age is visible.... The rooms & washrooms are in bad condition need renovation. The food was good. Though the resort has good location for being a good weekend destination & has options for a family getaway, the only thing that puts off is the lack of maintenance of play area. One good thing is cricket ground, which is well maintained.

  • 5
    « BEST SERVICE »

    We around 350 persons were on training program of our company but the SERVICE provided by the hotel staff was amazing they made our breakfast by 06:00 A.M LUNCH BY 2:30P.M. I & DINNER BY 09:30 P.M , not a single minute u have to wait. We salute the hotel staff for their service.

    1
    « Staff Picnic »

    Pathetic food,zero hospitality,highly unhygienic,poor management and the worst resort ever.It ws no less than a mockery in d name of ambience and outdoor activities.It was a sheer wastage of time and money.

    4
    « Treasure hunt fun, but no no to 3 men in a room with double bed only »

    Wonderful food, clean amenities which rock for family outings. Winter sun will be even better. Only issue is illogical bed allocation. We conducted our. Client team offsites here. staff helpful and polite at all times. Would revisit!

    3
    « Country club »

    A club with room faculties. Indoor and outdoor sports and games and activities. It has now turned into a hotel. It is situated off Delhi Jaipur highway. The basic services are available with 24 hour cafe. A good place to spend a weekend Public transport not available and one has to make own arrangements

    4
    « Nice place for a good family time. »

    I was @ a wrong place for a business training but it was good for that too. But highly recommended for those weekend family vacations especially for people in and around Delhi and Gurgaon. Bit far away from the main high way but a serene place which can be compared to the English county farm houses. The rooms are neat, spacious and clean. Good restaurant. Good food choices, enough of space for any outdoor games/team building activities, nicely maintained pool too. There was connectivity issues with wifi and the service was so poor in that aspect. It was strictly only one room key for the room even-though I was sharing the room with my colleague. Minor issues comparing the overall experience.

    4
    « Excellent Weekend Get-away »

    As a family we love to stay here whenever we get a chance. All the facilities are suitable for every age group of the family [teens & children]. The food spread is always A-class, and have had no complaints. Spa & swimming pool are great places to hang-out, and completely relax over weekend. WiFi is a problem...so watch out!!!

    5
    « Overall Awesome experience at resort »

    Resort is full of activities for kids and adults, ideal place to stay for weekend, nobody can get bored here, helpful and cooperative staff, specially Mukesh ji in restaurant is a genuine person who treats us as a family member. He is very understanding and polite with guests. This resort is a Best place to visit with family and friends.

    5
    « Amazing Place »

    The resort was gorgeous! Everybody went above and beyond to make our stay the best. We loved our stay at the Excellence! The food was delicious as well. The resort was absolutely beautiful.The trip was pretty fantastic! The staff was friendly. I very much enjoyed the pool games and water exercises and camel riding.

    5
    « Great place to stay »

    Great place to stay with family and friends. For kids they have lot of activities there to be engaged with. Wonderful events hosted by management which are really nice. Food is nice and if you want to have drinks then make sure you have good stock as even a grocery Shop is like 10 kms away.

    1
    « Denied room inspite of a confirm booking »

    I had a booking done 3 months before my travel date of 14 August to 16 August, the hotel denied any reservations, saying the hotel is sold out, I personally think this hotel don't belong to a best western category of hotels for which I would be mailing the requisite documents to the group as well.

  • 5
    « An excellent getaway Resort »

    Visited this resort with family and friend. An excellent place nestled amidst nature where you can experience peace and tranquility. Wide spread property full of greenery. Overall great experience. The food was amazing with wide choice in veg and Non Veg section.

    3
    « Good place for group »

    Very nice place with a lot of activity to plan for. Spread across a huge area, you have all major outdoor sports like cricket, tennis along with rain dance, pool, DJ etc. but the condition of the tennis court etc are not up to the mark for even semi serious amateurs. Rooms are nice but basic. This place being closer to gurgaon caters mainly to corporate off sites. If that's the plan, go for it - you'll enjoy when with a crowd. Given that you should not expect a place for quiet family outing.

    5
    « Super Service, Super Team, Super Hospitality »

    I visited with my office team of over 150 people. The trip was very well organized & planned and also the service quality was excellent. Team was very helpful and always ready to support us. Thanks to Best Western Team

    5
    « Must visit venue!! »

    Beautifully built, lots of peacock around roaming in the garden. Food was amazing. Activities like rain dance, tambola, DJ night are key highlights. Goat ride, camel ride was also good. Rooms were good. Must visit place.

    5
    « Review »

    I was there for three days and it was my third time in the resort and would love to come back again. The hospitality of the staff and the serene environment itself is applaudable. The dining hall manager Merina is so sweet and make us feel comfortable. Keep up the good work.

    4
    « Day out with family... »

    Hardly 40 mins from gurgaon...we reached around 11:30 and Mr Dharmendra played the perfect host to us...he showed us the complete resort which was well maintained n few rooms were being upgraded...the food was really good n the staff was very courteous...many activities r there for the kids to spend the complete day perfectly...

    5
    « Perfect place for family outing »

    Its a fantastic place especially for family outing. The swimming pools are well maintained .There are lot of things to do especially for kids. Their restaurent is very good . They have a wide variety of items in their buffet especially the desserts. Unlike most other resorts and hotels they have good quality sugarfree dessert.

    5
    « The perfect venue for my son's first birthday »

    For my son's first birthday, instead of a regular party we wanted to take some close family members for a day out close to delhi and that's how we zeroed on Best Western Resort. And it was the best decision we took..A big thumbs up to the team that ensured that all our wishes were fulfilled..The staff was very courteous and the hospitality was awesome.. We spent a good 7-8 hours in the property and were always attended by staff who were very happy to help...The lunch buffet, evening snacks was savoring...They even got us a vendor to do a balloon decoration and cake smaash for my little one..We had access to all their facilities and because it was raining were offered both open and covered sitting areas. Overall, my son, my family and everyone enjoyed this one-day picnic away from the hustle-bustle of our regular lives...Thanks to the team for making it special.

    5
    « Excellent stay »

    It was an excellent weekendstay Best western Manesar...I appreciate all the hotel staff for the good work...specially the reception team and the restaurant team... Buffet had a large variety and food was amazing...

    5
    « Heaven near Delhi »

    I am a regular traveller from Delhi with family.i stayed there second time but this is my first review for this resort.being a hotelier I can that say that according to budget this resort is perfect package for me,wife,kids There service,food,swimming pool,kids zone,indoor,outdoor activities is the best in there rates Hats off to resort management.keep it up

  • 4
    « Service is still not their strongest point »

    This is a massive improvement in my writing about this place from my earlier stay. I found the stay to be much better on my most recent visit. That could be because the front office staff were not at their meanest best or because the Housekeeping staff went out of their way to make us feel more welcome.

    4
    « Good Stay »

    Good hotel and lots many activities for kids and adult . Good for a quick weekend break. Just one request kindly improve food quality. Staff is nice and helpful must go once at this place. Best it is two pools once for kids and other for adults which makes kids really enjoy there slides in pool.

    4
    « Great place for board meetings! »

    The rooms were spacious and good. The staff is friendly, hospitable and supportive. It's a good spot for team building, board meetings, workshops etc. as it keeps the participants together. Food and amenities were also good.

    5
    « Fun trip with family »

    We traveled last weekend to this property and our choice happened to be great. This resort is spread in acres and one can actually feel the nature. Many activities to keep you busy, food is also good. Overall great. Will definitely plan again soon.

    5
    « Best resort for family vacation nearest to Delhi »

    Me and my wife and two kids recently visited the resort and stayed for 4 nights and 5 days. Both my kids won't want to return home as there are lots to play around-different types of games facility, swimming pool and vast green lawn-for kids its like heaven. Awesome facility, variety of foods and plentiful, staffs and services is excellent. I would like to thank the Managers starting from Raman Mishra - excellent person, very cordial and very helpful-ask for his phone number and call him anytime, he would be there to help you. In restaurant one should definitely look out for Merina and Kelvin-their services surpassed anyone. I happened to meet the Director Roop Sodhi requesting for late check-out-her reply was enjoy as much as you can!!! What else one can ask for...Ramesh helped us out with the best room (super suite) 203, 203A...Staying in that room was a special treat...its worth mentioning, their mutton curry is my favourite...

    2
    « Just an an another outing spot No hospitality, »

    Pros : Lavish green property. Ample of things to do if you have kids ( 2+ years) Good for families and corporate outings. Cons : In between all the activity area and the cafeterias for lunch or dinner there is a huge open space , so practically you have to cross down that area every time , weather you have to go for Lunch buffet or be it Swimming. Property is Old and the hospitality staff looks un- experienced. * When we entered the rooms every thing looked good but as I checked the washrooms so earthworms there and that place was so called sanitized** ( see the pics) * Instruments are worn out ( The room AC all of a sudden at 11pm started a rattling noise, on complaining house keeping arrived after 15 minutes and suggested that nothing can be done , you have to get along with it.) adding to the horror front desk suggested that we can change the room change the room at 12 in the night, with my mother and 5 month old baby ( well that seemed quite normal for them) ** see pics attached. *Food was good specifically the dinner how ever the food Quality was compromised on the veg and non veg starters presented. I won't recommend to anyone.

    5
    « Enjoyable weekend trip »

    It's a wonderful place to enjoy with your kids. This has got many activities/games for children to keep them busy, pool is also king size. Rooms are good and clean. The quality is food also good with variety of options to choose from. Special thanks to Mr. Raman Mishra who has taken care of special food requirements, specially food for infant was made available. Overall good experience.

    5
    « Wonderful place »

    Usually visit the place 3-4 times a year. Really enjoyable. Kids love the activities, the sports area and pool. Staff very helpful. Mr Ramesh Incharge reception gives personal care to all the guests. Good food. Worth visiting preferably as a group with friends and family...

    5
    « " Green Heaven on Earth ". »

    A swimming pool , rain dance , tambola , rooms with well provided essentialities , coffee shop , bar , disco theque , natural plantation , peaceful and serene surroundings with each unit having its own distinct decor......far from the hub of a hectic lifestyle is the tranquility of the Country Club Resort . As a Guru Harkrishan Public School Principal, I recommend that trips arranged to the resort for the students will regale them immensely and refresh them to excel in their studies.However guiding the visitors to reach the resorts location , needs to be abundantly displayed on the path towards the resort . Appreciation calls for the owner ....who has put in all his passion to build and maintain a " Green Heaven on Earth ". Raman Mishra , a fantastic F & B Manager , a detailed oriented planner , adaptable and poised under pleasure. He is exceptionally generous with his time management and talents .The food served every time in the dining hall was impeccable and delectable .Exceptionally great service and wonderful cuisine .All the staff members namely Captain Mr.Mukesh Jha , Restaurant Manager Mr.Ravinder Prashad , Banquet Manager Mr. Gulshan Kumar , Sr. Stewart Mr.Ritesh ,Mr.Uttam & Ms. Manisha at the Front Desk , Anju , Lucy , Deepak, Kelvin , Shailender were nice and attentive , blending rightly in all the tasks assigned to them , most hospitable people you would ever meet . Efforts of Mr. Raman Misra and his team are greatly appreciable. Summarizing the experience of our stay organized wonderfully by Mr. Vikas Arya Ruchika Rai Madan Principal ,GHPS

    3
    « A Sunday Sojourn »

    No electricity at home on a Sunday in a hot summer month means you have to perforce opt for a stay out as our Society offers no maintenance service this day. So when looking for a hotel option, my son suggested Best Western Country Club Resort.. After an online booking for a night with an all meals options, my wife and I started for the Best Western with an overnighter packed in the car. The supposed small distance of about 10-12 kms from our home at Vatika India Next, Gurgaon, turned out a good 20 kms including 7 kms away from NH-8 on the Taoru Road. At one point of time, this 7 km stretch gave quite a shiver down the spine, as it had more potholes than a road and country side giving no semblance of hosting a resort of this magnitude! However, ultimately seeing the signboards, gave a good relief as the claim of there being a resort proved true, as even the Google Maps had refused to provide any directions! The resort turned out to be more than expectations especially after covering the kind of terrain to reach it. A huge property, must be in tens of acres, with multitude of cottages, each into an independent unit and ensconced in layers of greenery, is a spectacle to watch and enjoy. After a welcome drink, the check in was swift and smooth. The girl at the counter suggested us to have our lunch first as the timeline of 3 PM for serving lunch was going to end. As it was music to our ears, we readily dashed towards the dining hall. The lunch was a well spread out buffet with sprinkling of everything, North Indian, South Indian and Chinese in vegetarian and non vegetarian dishes. In dessert, a huge variety of bakery cakes, soufflé, ice creams, phirni and fruits were available to partake. In dinner buffet also, there was no end to the number of dishes on offer to satisfy your palate. The breakfast was also quite well spread out with all essentials on offer. The resort has a very good discotheque, where scores of tourists were thronging to shake their leg or two. Anyone could hardly resist to the beats of current popular music of the movie Sultan or the not so current tunes of Punjabi and Hindi music. The bar at the disco was adding to the thrill. However, the icing on the cake was huge number of choices for the accompanying kids. From two swimming pools to any number of swings and slides, badminton court, tennis court, camel ride, goat buggy rides, well manicured lawns, never ending walkways are some of the attractions for visitors of all ages. The cottage and rooms are of moderate sizes, with all amenities in place. Beds are comfortable and soft but the furniture seems quite worn out with time. The over 25 years of the resort's existence explains the condition of the furniture and the furnishings. A renovation seems over due. The service offered by the staff at various points in the resort was quite satisfactory. However, some reorientation in lessons in etiquette can go a long way in enhanced customer satisfaction. Overall a good and satisfying experience and I will certainly recommend it to others except that they should make it to the resort well before the sunset.

  • 5
    « Excellent service - quick check-in process, memorable stay and mouth watering food »

    We have conducted our distributors' meet in the month of May 2016. The service we get was beyond our expectation. Right from check in to check out there was no issue at all. All the staff members were very co-operative and helpful. This event was one of the best experience thanks to all staff of Best Western resort. Special thanks goes to Mr. Raman, Ms. Merina, Ms. Delina and their team. The ambience was awesome and the food served in the restaurant are very tasty and I can say one of the best food we ever ate in any event.

    4
    « A perfect family destination on Weekend - Needs Improvement and Upgradation »

    Stayed With Family - it was my 10th Visit at the club Pros : 1 . Nice staff at resort specially Mr. Mishra at reception and Jha at restaurants 2. Lovely Lush Gardens soothing for eyes ! 3 Activities for kids and adults both 4. Average Food - @ Dinner and breakfast needs improvement - Earlier it was much better Cons : 1. Distance - approx 90 Kms from South Delhi , Good 2 hours drive 2. Old style small rooms if you don't get the studio rooms 3. Washrooms needs - refurbishing urgently - the products are also below standard 4. Food Quality has gone down drastically specially at dinner & breakfast time - not the taste but also it has become a "short / budget " buffet type 5. The pond and the rabbit cage needs attention @ cleanliness " With all these Cons it's still a place worth visiting and spending time because of its peace and green charm ! I hope someone takes not of my review and would do something about it !!! Cheers !

    4
    « Full paisa wasool resort »

    Lot of activities for kids and adults, lavish buffet which includes food items like khichdi n daliya also specially for small kids, well trained and cooperative staff, highly maintained resort, good service of housekeeping,.... I would like to mention about Capt. Mukesh ji in restaurant who is an extremely wonderful personality. He took special care for small kids needs. He made us feel as a part of family. He is very helpful and friendly. From last two years,i have been visiting this resort with my family, we had a best time here and I would like to come here every year.

    5
    « ultimate place for weekend trip, nice leisure time, »

    ultimate place for weekend trip, nice leisure time, many fun activities are there and good travel with kids also Fantastic service by a very cordial staff made the trip a blissful experience. There was no dearth of amenities at the price point the hotel operates. I was totally satisfied and would love to stay there again whenever I go back to Gurgaon. Thank you guys, you really know what it takes to delight a customer!!!

    3
    « Good property but need a lot more for a family stay »

    First of all, if you are using google maps to reach the place, it will confuse you to take a left after the toll, which does not exist. You need to stay on highway for another ~6 kms before you find the actual left just beside an under construction flyover. It is away from the city however, the property is good. Now comes the question why are you going to this place is it with family as a holiday or with friends to spend some time together. Kids will like it as there are good options for them. There is NO ROOM Service so please be ready for hostel rules and dinner entry time of 10 pm (seriously on a holiday). The room i got was close to the music place and there was thump in room till 11 pm. The TV was on left side of the bed, not sure how you are expected to watch it. The bathroom was not maintained with dirty commode and leaking soap dispenser (spoiling the tub). Booked it for 3 nights however, could only survive one. Difficult to follow the RULES on a holiday. Staff is courteous although they are bound by some weird rules so have limited options.

    5
    « A Complete Package for All Reasons »

    Go Anytime, Any Season, Any Occasion & for Any Reason, this place will continue to surprise you with impeccable service from absolutely happy Team at Reservation Desk (Archana), front desk (Remesh) & F&B (Raman). Renovated rooms with amenities, free wifi and beautiful views of gardens with playful peacocks helps you unwind & relax. Do not miss delicious food, play zone for kids, jogging track, Net games and late night Disc.

    4
    « Good stay and good activities for kids »

    Good eating options in buffet, good fun with plenty of activities. Staff is very polite and eager to help. Though it was bit crowded due to the club membership but still had decent time with family. Approach road is bit cumborsome.

    4
    « picnic place only »

    rooms were very old without any amenities,had to even ask for towels in the room.shower was not working.wi fi only for name and zero speed.no bell boy for the luggage.had to carry my own bags to the room.only thing good was that lot of activities for the children throughout the day.can be used as a weekend picnic place only.

    3
    « A good resort with some not so good services »

    Stayed in this resort for 3 nights from Jan 17 - 20. A good resort but quite a distance from Gurgaon main. Good rooms and layout with some good facilities like Swimming pool, Playground, Lawns, Club etc. But not having room service is a big drawback. Overall value for money if room service can be included.

    5
    « Awesome atmosphere, and good for all type of gathering »

    We have excellent experience of resort. we total hundred people have attended conference in resort for seven days. Resort is well maintained, clean and peaceful. Staff are very cooperative. All members have good opinion about resort and very positive for next visit . The main thing is about lavish buffet spread.we all are from different location and all are satisfied by warm hospitality.

  • 5
    « Simply Awesome and must visit Place »

    I visited this resort on the basis of all positive reviews I saw on Tripadvisor. But this resort was more then to those reviews. Resort is well maintained and have lot of activities for adults as well as kids. Rooms were very clean and have all the modern amenities. Resort staff was very much cooperative and they help us every time we need their help. If you are planning to visit this Resort then make a plan for at least 2 days stay because in one day you can not enjoy all the activities of this resort.

    4
    « Great Family Weekend!! »

    Its a good place for short weekend trip from Delhi. Located in outskirts of Manesar, this property has good activities for kids and sporting people. Swimming pool must be covered to avoid direct sunlight and rain. Some cultural shows also arranged on Saturday nights. Staff was courteous and smiling. Overall worth going once and enjoying the green resort.

    4
    « Lots of activities »

    Located about 6 Kms off Delhi- Jaipur highway near Manesar. Visited as part of a group of 40 members during scorching IIIrd week of May 2016. Activities like rain dance, Bollywood night/DJ night, swimming besides cricket, T.T., etc kept us busy. Kids enjoyed their pool, rides,etc. Lavish buffet spread. Enjoyed deep fried crisp arbi. Warm hospitality. Best time to visit would be October to March.

    2
    « AVERAGE STAY....POOR MAINTENANCE »

    Services were not up to the mark...Dusty rooms...Telephone line was out of order...electrical switches were not working ...room fridge was out of order .... Electrical kettle was not working...Average food...ac was shut down for 4 hours ...Average stay............NOT WORTH THE MONEY SPENT

    5
    « A beautiful resort with excellent staff »

    We had a three-day meeting in this resort for our organisation. Staffs at the resort are dedicated and sincere in their work. The room we had was spacious and pretty, the food was awesome.Thank you very much for making our stay so pleasant!!!

    5
    « Best place for day out near Delhi »

    We are the founder members of this club and have been visiting this club from past 18 years now.. whenever we visited there it's always a relaxing day out or trip.. You get all modern facilities with peacefully place to live near Delhi. Staff there is very helpful especially house keeping and wait staff. Even resort manager Mr. Ramesh is such a gem of a person. Whenever we visit the club he is always there smiling to receive us and arrange our stay to be more comfortable and relaxing. Activities during weekend are like Cherry on cake, you can't even think.lf missing it if u r there during weekend. Golf and other sport activities are also well maintained. Billiards trainer is also a great person to chat with while playing billiards or pool. Swimming pool is also neat, clean and well maintained. Restaurant also has good variety of food. Overall a good experience with this property. Must visit for a relaxing weekend trip near Delhi.

    4
    « Good Weekend resort for family »

    Nice resort with V good staff, food was excellent,This was my 2nd experience with this property.But resort is in very interior, hotel should provide some shuttle service to the nearest bus stop or railway station. overall its a very good resort near Delhi.

    5
    « A blissful experience »

    I had planned for my parents silver jubilee at this resort on 5th June 2016. This was my first experience on organizing such an event and a lot of things were on my worry list. Starting from hospitality to food to entertainment everything was in place and was in its best. The support and service by Mr. Raman Misra and his team was at its par. No words can describe their humble and dedication towards the whole event. The management was also supportive in organizing all the events. Even if the things were going out of order they were well managed by the management team. The whole family enjoyed a lot at this event held at Best Western Country Club. The family games, rain dance and banquet events were far beyond excellence. The food was excellent and the taste was managed as per our requirement by Mr. Misra. I look forward to hold more events like these in future. PS: The only downside is the management at Delhi Corporate Office but the senior team takes care of all the things after a big bashing. Ironically, an excellent courteous support by the resort team under the leadership of Mr. Raman Misra and he was the only reason that gave me trust factor to go ahead and book this venue for my event.

    3
    « AVERAGE TRIP...WITH BAD TASTE... »

    Hi...RUDE BEHAVIOR at the time of CHECK IN ---this week we went to BWRCC Manesar ...we were welcomed by very rude reception staff ....zero courtesy towards families who reaches after struggling to locate the resort 6 to 7 kms..also no sign board on NH 8....distance to travel inside is very long and isolated.... We have booked 5 rooms initially,but then we confirmed 4 rooms only via telephonic conversation for 2 Nights weekday package, confirmed by Mr Mudit thru email...for which they send payment invoice ( 4 rooms )...we paid 50% advance online and balance at resort As per mail it was clearly mentioned a 10% discount( TAC) on our booking and on total amount a rs 5000/- was given as a discount, which there invoice clearly mentioned. PAYMENT DETAILS RS.15000 x 4 rooms = 60,000- 5000 discount = 55000/- we paid 27500 online as advance and balance to be paid at the resort. First we were told to pay for 5 rooms ,as we have earlier requested for,and later they refused to give discount of rs 5000/-. Harassment and disrespect towards families... They outrightly refused to consider mail sent by there corporate office and told us to CANCEL our booking that too without any refund. We reached resort around 1pm and till 3 pm we were not given any rooms and kept fighting for the money.( one room was alloted after repeated request that too with water leaking from AC) Mr Gaurav from corporate office created some fictitious calculations and tried to fool us on total amount we require to pay . Pathetic Room service Only the F&B staff ( Mr Mishra has created ) is good ,few old waiters were on toes to serve, humble and tries to serve us better...but with limitations...food is good but lacks variety ( but satisfactory for a 3 star resort) No Water in rooms..bislery water chargeable a rs 20 bottle cost us Rs.36 AC--water leaking from AC, Hair dryer not working... No extra activity for the kids to enjoy..poor quality of sports equipments...POOL was chargeable... Swimming Pool - size is ok, but not clean...mosquitoes , leafs etc floating on water...regular cleaning by staff was lacking.. Disc- Best part is that 4 to 5 waiters standing close to families dancing..staring at ladies...never seen staff watching guest like this) POOR WIFI CHECK OUT- was equally horrible..as the account girl was not clear abt total payment and kept asking reception staff for the amount to be charged.. Over all it only few hours were entertaining when rain god blessed us and we enjoyed the landscape beauty of the resort..sitting in the open having our own drinks( beer pint cost 450/-) NOT WORTH THE MONEY SPENT...MANY FIVE STARS ( AGRA ,JAIPUR) ARE OFFERING LESS THEN THE AMOUNT WE PAID HERE.... ONLY LANDSCAPING IS THE HIGH POINT...FULL CREDIT GOES TO GARDENING STAFF...

    4
    « Good Weekend Resort near New Delhi »

    This is a real nice resort just outside New Delhi and ideal for a weekend getaway.Was here for a Corporate offsite. Good facilities and a lot of green all around. Rooms are very nice and well equipped and tastefully furnished. We had all meals here and good quality.Service is smart and efficient.saw many families with kids and this is an ideal place to get the family and kids over for a weekend stay

  • 4
    « A good outing for the kids »

    Beautiful family destination especially for the kids with activities such as rain dance, toy train,camel and horse ride. Rooms are spacious. If it is large group travelling together then we can get 4 rooms together also (2+2) which are interconnected. Food was also presumptuous and the snacks was also good. Took the all inclusive package which included bfast, lunch, snacks, unlimited imfl DJ night. They have two pools one for the kids and one for adults. On the negative side room Wifi was not working and there was no hot water available in room though to be frank it was not required also being summer time

    5
    « Excellent »

    Everytime we go there we just enjoy the stay . Staff is good and professional. Food cooking is good with lots of variety. Room service is also fast. Nice work done. Overall great experience with enjoyable one night.

    4
    « quality time with family »

    Over all trip was good . They hv taken extra amount for extra bad that was not mentioned in my booking . You should go in group to enjoy more . Food was good and swimming pool was maintained . You should take ur swimming costume .

    5
    « Wonderful Stay our Annual Award Function 11 -12 May 2016 »

    My special thanks would goes to Mr Raman Mishra . He has done a very good job during our Stay . all things was organised properly , very helpful Staff . Food is amazing . if you would like to organised a cricket league they have a huge Ground specially for this . once again all the best for Mr Raman & his team . we will come back soon :-)

    4
    « Nice Holiday Resort near Delhi »

    lovely place for group holiday , specially with the company Team. Enjoyed a lot .Gardens , Swimimg Pools was very nice. On Demand DJ was arranged which was very enjoyable. On average a very beautiful place to enjoy a weekend trip

    5
    « A REFRESHINGLY RELAXING WEEKEND AT BEST WESTERN MANESAR »

    For residents of NCR this is a wow place to visit . So near to home and yet so far away from the Madding crowd in 5 star luxury at a fraction of 5 star cost. The ambience was spectacular, with landscaped lawns, availability of all types of outdoor games, entertainment for children like camel rides , hammocks under the sky. The rooms were tastefully done and had all the luxuries that one may desire including modern toilets. A well stocked bar made the weekend outing delightful. The buffet spread on all meals was sumptuous and lavish to say the least!! A must visit for family to recover from a hectic week at work!!

    1
    « Go there if you are in a group, if a couple, it shouldn't be on your list of probables »

    Oh where do i start. Hospitality - the idea of a holiday is to relax , spend some peaceful time with your loved ones, do whatever you like without any disturbance, but not here, there was a construction going on the first floor, my room # was 20. I called them a number of times, walked up to the reception to get it stopped, but no joy. Food - Pavilion is probably the most overpriced restaurant I've come across, the minute i enter, i felt like I've entered a reception Lunch on Indian weddings, it was Chaos. the food was below average, when you are paying 1K+taxes for one person, you expect it to be good, at least above average. but alas. Pool - I've seen Swimming pools with 100 people and not at all dirty, but this one, 30 people and you could see hair and grass and what not swimming along. there was no administration at all. people were playing with the ball, splashing the water like it was their own private pool, i doubt if there was a cleaning system in place, and they were filling the swimming pool with a hose pipe , beat that. Customer Service - So i'm sitting in the lawn area trying to have a good time and ordered a Long Island Ice tea, what did i get, we don't serve ice tea. Facepalm, i literally had to write it on a piece of paper for him to read and understand, and when he got that, it was in a small whiskey glass, i mean, common. honey chili potato had no honey in it, guaranteed. Hotel Supplies and Room - there was nothing in the mini fridge bar, to refill, the number mentioned dind't work, called reception, they suggested to call the Bar, Bar said they don't do the refills. Bam.Towels were smelly, there was no water pressure in the shower, i felt like there was a shortage of water or something, TV had all the channels,but yo don't watch TV on your holiday, do you? Overall, they didn't care about the small groups, all their attention was on large groups, I suggest they should stop taking bookings for couples, literally . and they will do good

    3
    « Very average service n quality despite lush property »

    Very good property in terms of infra, facilities. Has swimming pool, games , courts and lush gardens for parties and conferences Halls are bad and below average. Staff also below standard n so is the service n food quality. On contrary, rooms are clean huge n well equipped Not recommended for weekend family leisure

    5
    « Wonderful Experience. »

    We had a great time here. Especially Kids will enjoy this place a lot. It has provided with all amenities you look for a holiday. Every nook and corner of this resort is beautifully built and maintained . Will like to visit again.

    4
    « Best Hotel for Business and Family Outing »

    We were here recently for an Annual Meet of our sales team- over 150 of us had a great time together for 3 days. It is an awesome place to escape the city hustle and pollution. The very presence of infinite acres of greenery makes the air salubrious. The facilities are awesome, complete with conference facilities, coffee shop, outdoor and indoor games, Discotheque, pools, rain dance, and what not!! I am sure kids will enjoy it all the more with all facilities available to them. Food and service are some improvement areas, but that too is very minor. I am sure we will come back often..

  • 5
    « Unforgettable experience!!!! »

    Stayed here in hot season, but the huge swimming pool, air conditioned rooms, and lovely meals made it a sheer delight. Overall whelmed with the hospitality of the Staff & management. I would strongly recommend as a must to visit place with family, friends or business meetings.

    4
    « Awesome resort, had great fun during my office retreat »

    I have been there during my office retreat (party) and we had great fun. Its a huge resort with pool, play areas eg. Cricket, Tennis and badminton court. Resort can arrange additional sports and fun activities for you but you need to book that in advance. Food quality was good and service was awesome. Lot of ducks in the resort premises.:). The only negative thing about this resort is its remote location where cabs/ taxis are not available. Meru /Ola refused to provide cabs in that area. Resort staff can arrange a Taxi for you if you tell them in advance but you need to pay almost double for that. Overall it was a fine experience and I would recommend this place for a staff retreat (Party).

    5
    « Awesome Experience at Best Western »

    I have done plenty of groups with Best Western Club and each time my the level of satisfaction which i have got has been beyond my expectation . The property has good options of activities for kids and adults both and the rooms are very nice and food is really good. I Must say the the operation staff is very proactive and are very supportive which makes things hassle free , Particulary Mr .Raman and Ramesh they are most reliable and efficient senior staff and can one easily rely upon them and they ensure that the work will be delivered by there team without any follow up . I will be visiting the same again in near future

    5
    « Very peaceful! We loved it! »

    The staff was extremely friendly. They had tour packages, a playground, a train for kids, camel rides, horseback rides, and goat carriage rides. I have never seen a hotel with more activities for children. They have a large, attentive staff; your every need was met. The grounds were beautiful. We would return here without a doubt.

    5
    « Excellent Resort »

    Awesome place. We were six families. We all including children had a fantastic time. Rooms are spacious, big lawns, nice play area for kids. DJ is superb, we had gala time. Good variety in lunch n dinner and breakfast was excellent. Worth going, I recommend this place especially for groups. Must visit.

    5
    « Excellent Weekend getaway for family »

    We had a Family get-together there, 4 families, total 12 people; We stayed for 2 nights/3 days, and the package was all inclusive ( All Meals, + evening snacks + Free Drinks at Bar ) ; Rooms were very spacious & comfortable with Tea-maker with unlimited refills & Mini Bar ; Room service excellent ; Beautiful Grounds, lots of place for the kids to play - Free Horse/Camel rides, Machaan, Cycling(paid); as well as lots of games for adults - Tennis/ Badminton / Swimming etc; Food was excellent, & the staff was very accommodating for specific requests as to plain rice/tea etc ; We had a great time, just relaxing and lazing around;

    3
    « Good only »

    I went to this resort on my school trip here. This place has a nice pool, interesting games, badminton courts, cricket nets, various rides plus the two things that remind me the most are TUG OF WAR and TAMBOLA, those were super fun (By the way, my team won ;) )

    5
    « Corporate stay at the sexo Resort !! »

    we thank you for offering such a wonderful stay at your resort. Hotel is situated in a very beautiful location with a wonderful view. Hotel is well managed with helpful, friendly and highly professional staff along with delicious food in the restaurants. We stayed for 2N/3D but never felt uneasy at any time. Solid warm welcome with Dholl and Garlands with flower decorations added charm, to the event , of course it seems relaxing. The quality of food was perfection across a wide variety of tastes and dishes. The outstanding staff made every effort with smiles for three days with excellent reception staff not enough words to praise them. From conference room to the Cricket ground all added a unforgettable memory , In short it was a Fantastic experience. The rooms were clean and live. We all love to stay there again and its location is ideal for a corporate or family stay. Special thanks to :- Raman, Feroz, sports helper and all those involved in the event.

    5
    « An awesome resort »

    It is one of the wonderful place I have ever visited. One of the best family resort you would wish to go many times everytime feeling at a new place. The facilities and food are excellent. The room are cosy which gives you the feeling of total laying back and relaxating. And the most important which would reside in your memory is the hospitality of the staff. you would always find them helpful and dedicated to make your every visit a memorable visit.

    5
    « Great day picnic »

    We went along with colleagues and family members for a day picnic. We were a group of over 50 people and had great fun. The biggest strength of this place is their courteous staff and readiness to help. I have been visiting this place since last 7 years almost. I always rely on support from Raman and Dharmendra and they are always there to support. Food is good.

  • 3
    « Average Western Resort Country Club »

    We traveled from Gurgaon to this resort with the aid of Google maps. And we landed up in the wrong place. Later on we figured out almost everyone who come here for the first time, loses their way especially in the evenings. There are no signages or boards on the highway which helps a traveler to take the right turn to reach this place. The resort is located in a village, approximately 5 kms from the highway. There is no proper parking available, nor do they offer a valet parking service. The property is OK. Maintenance is just fine, not great. Food served is normal. Indeed the menu for the lunch was more or less the same as the previous day's dinner. The staff are courteous though a little slow in taking action on requests. My room was sufficiently large and well maintained. During the day time, there was some family function going on the lawns. they were playing loud music. We have to make multiple requests to the hotel staff to get the volume down.

    5
    « Visit to Best Western on Family Day »

    We started our journey from Janakpuri - Cyber Hub - Best western, Approx 48 Km & took 1.30 hours for Day picknic with family. If you are travelling by bus then it would be little congested otherwise for car roads are ok. Property is huge and having many things for Kids:- Toy Train, Swimming pool, Camel ride, Horse ride, Goat Ride, Swings, Chess which every children will love it. For adults swimming & cricket is best & also can have coffee.. They have got also children rooms for infants ( one can relax ) on the whole have great taste of food. you will enjoy there, If you are by car start back to your place from best western before 6.00 pm

    5
    « Best Westren Resort is amazing resort like heaven to visited again and again »

    I am sharing our wonderful stay during our companies residential conference attended by 50 persons. From time of checking in to check out we all were treated with great respect. Their hospitality and service are excellent . Food is very good . Their staff is very cooperative and helpful . I would like to thank MR RAMAN MISHRA for taking care of all of us and giving excellent service.

    5
    « We organized "25th Marriage Anniversary" on 17th Feb, 2016, It was wonderful & excellent experience. »

    Amazing property, hospitality and Food. Our group comprising of around 35 people and all enjoyed to the fullest. This is the third time that we organized an event here mainly due to fantastic hospitality support of the staff everywhere. We would like to convey our special thanks to Mr. Raman in the club and Mrs. Rajput who have been so supportive in all our events. Mr. Raman has been present whenever we required him and sorted out each n every demand of our members. Its was altogether a memorable hospitality at "Best Western Club. Anil Dixit and Rajeev Sharma.

    5
    « A remarkable Trip »

    Best Western Resort is a place that would make one to feel like heaven.Great service,great sights and fanatabulous rooms availability.Wishing a best future endeavour to complete resort members. Its a good place for family and business trip.Staff, is very helpful and would be available every time to provide effective service that one could dying for.

    5
    « Amazing experiences by conducting Residential Meeting »

    It is indeed a pleasure the sharing about the staying of good 50 peoples who have thoroughly enjoyed here. Situated in the heart of Farm with 11 acre area with maintaining the green carpet with all sports activity which had rejuvenate us after a long time. The service and etiquette was awesome. The quality of food was mouth watering the moment you think. In totality it was a mind blowing experience over there and looking for personal trip ASAP.

    4
    « Good for offsite meetings and weekend break with family »

    Was here for an office offsite in Jun '15, the property is huge. Most part is very well maintained and landscaped well. They have an area for each member of the family to relax, a children's play area & pool (they have a few domesticated animals), they have a few resto bars (along with pool table, indoor conf area, small disc). We found the food really yummy (on the spicier side). The staff were very warm and friendly. Overall a good property for a quick break from NCR. The approach road to the property is off the Jaipur highway, and as you pass through the local villages the road conditions were not very good. Also if you are not driving down and dependent on taxi's for commute, please arrange for one in advance as its difficult to get one from here.

    4
    « 'awesome stay." »

    i have been to this resort many times as my official tours...recently i visited it with my husband and friends to celebrate valentines,i cant stop myself by praising it many times.very greatful staff,delicious and homely food,and every time the staff is so personilse of each department .specialy i would like to thank Mr RAMAN ( F&B MANAGER) for fulfilling my every need and demand with a smile on face.and also Mr Rakesh (reservation manager)for a great hospitality.all the above things forced me to take the membership and be associated with this resort for a life time.I would love to go again and again and even refer my family and friends. Richa.

    3
    « Aloof »

    Was here for a wedding ... Scary ride leading upto this resort ... Deep in some villages.literally a single road. Could not have made it without GPS. Great lawns .. Good for destination wedding if you are not expecting any local guests. Too far for a private affair.

    2
    « Below average, would not recommend for quality seekers »

    Went to Best Western with my wife recently. To start with, gps does not help at all...had to call hotel reception to confirm route. I had asked for double-bed room at the time of booking and they provided twin bed at check-in and when i complained they arranged for a double-bed size mattress quoting all double bed rooms are occupied. The room was a family room with seperation by a common door between two rooms where another family was staying and really noisy people, i had to knock their door at 2 AM to be quiet. The food was at times good at times average. Chef at breakfast was missing on second day (was on-call basis if you want an omelette) since the larger group had gone and they considered us as non-existent. Door key stopped working in eve so had to go to reception which was far off from the room. To top it all off, they took 100% payment in advance when i checked in so that customer does not have any power to complain or anything. Overall, i would be much happier shelling out more to taj or other resorts than coming back here. Choose only if cost is a constraint.

  • 3
    « Unpleasant in quieter environment »

    The place is away from Delhi - Jaipur highway. Unfortunately small signboard is not of much help. The rooms are cold and not provided for. The service is slow and unprofessional. The front office staff are casual so are the finance who insist the visitor to go to account section to make payment rather than receiving the same the front office. disappointed. The food too is average.

    5
    « Nice Stay With family »

    We went at this place to celebrate our anniversary on 15th and 16th Feb. It was my second visit at this place (the first one with my office team). This is a awesome place to spend a day and relax. Nice food and courteous staff (contrary to the reviews wherein many people have written that staff is not helpful). Right from checkin to checkout every thing was awesome. We bought complete holiday package which includes stay, all meals, evening tea and cocktail. The room was excellent and well maintained. The staff at all places was well behaved and very prompt in service. The food was nice and so was the snacks with evening tea and cocktail. All in all a nice place to spend time.

    4
    « Best Western Country Club Resort »

    We were stayed on 12 and 13 February'2016 for business meeting. It was nice experience at stayed in this resort. Beautiful Hangout place, Nice food with courteous staff. I had enjoyed my office Annual meet here. We had enjoyed DJ sound party, Gaming zone like badminton, loan tennis, cricket etc. Also enjoyed breakfast, Lunch and dinner at buffet restaurant area. Really lovely place, must come with family together and enjoyed resort.

    4
    « Nice stay with family »

    Nice property with water pond, cricket ground, badminton court, TT table, Lawn tennis, volley ball, Spa, you just name it and they have it in the property. peaceful environment without city noise.i visited this place twice and will visit again.

    4
    « Awesome Place »

    Awesome Hangout place family, office pals... or your college gang... Nice food with courteous staff... I enjoyed my office Annual meet here.... will definitely look forward to visit again. Out from the hassle of city life... relaxing place

    5
    « PERFACT PLACE TO VISIT & STAY »

    Just i been to Resort Country Club for my Office Meeting stayed over there for three days . I observed that this is the best place for office meeting as far as enviornment/cleanness is concern simaltaniously i feel that this is the only place for family enjoyments plenty of Rides & games for kids for all the age group right from 5yrs to end of he age .As far as Food is concern this is best in taste delicious which i have got the comments all across my colegues though have come to attand the meeting across India . Resort Staff is well decplined & well mannered service is excellent in the room as far as outside & dining hall.

    4
    « Nature Walk »

    one should try best western services and food.good place for unwind your body and soul....will explore more in future. highly recommended to all... UMa-GM member relations, add value to the resort with is hospitality. keep up the good work and stay connected.

    4
    « Fun Time With Family »

    Very recently we made a trip to Best Western with close family and friends. For sure it is one of the best places to be for a fun weekend with family. There are a lot of activities that they host that helps you to spend quality time with your loved ones. The food is reasonably good if not sumptuous. The place is well kept and the staff is very friendly. The whole experience leaves you wanting more and emotes you to visit again. With a comfortable distance from Delhi, this is now one of my favourite destinations to spend a quick and quality fun weekend.

    1
    « Worst service »

    Poor room service. Poor staff. Even after 2 hours no room service. In 40 minutes got milk for my kid in room. Called many times they always says milk left but received in after 40 minutes. Never come again. They have there own rules above the government also. While come here follow the rules of this resort which are not relevant. It must be improved.

    4
    « Weekend Gateway..! »

    If you want to spend your weekend with great food, outdoor activities and relaxing resort , this is your resort. This is really a very huge resort with 2 big gardens, pool , outdoor games and nice bar. For indoor games you can also enjoy table tennis and snooker. Lobby is bit small but rooms are specious and modern. Just 40 minutes drive from New Delhi.

  • 5
    « Very big & excellent Resort with all facilities »

    We booked it online and was not aware of it before we go there, but we found it a big and excellent Resort with almost all facilities a Resort must have to enjoy and relax. Rooms were big enough for family with kids with personal balcony. Most amazing thing was live belly dancers on stage while serving mocktails, cocktails and dinner. They also organized a Rain dance that everyone enjoyed. Only Drawback is its little far than Gurgaon after Manesar. We had nice stay. Thanks a lot for the Hospitality

    4
    « PLEASANT DAY OUTING »

    we were last weekend in this beautiful resort with family. we had great time in sun soaked day in the resrt. . enjoyed their sumptuous lunch. staff was ever helping and courteous . special mention for mr manoj jha, who looked after us very well. all the kudos to management.

    3
    « Average property....but still good for family/group outing! »

    Located near to manesar, on delhi jaipur highway this resort is ideal for a day out with family for leisure. Has got huge to offer from activites like camel ride, horse ride etc and sports like badminton lawn tennis cricket etc. there is much more.... The property is old though rooms are quite average but the quality of food and overall service of staff is really good. At this price its a good and recomended option around ncr.

    4
    « Weekend Getaway Near Delhi »

    Stayed in Resort Country Club for Saturday Night with Family for relax in August. The Room is little small but good for couples. if you are travelling with kids you have to take family room otherwise it will be tight for all. They offer all inclusive package in weekends and if you see their buffet spread is really big and all the dishes are mouthwatering. As this resort is Family resort, you will get food variety for all age group. The staff is very courteous and helpful in every manor. This is our second chance to stay in resort and definitely will come again.

    5
    « Loved it »

    Good resort near Delhi.. They serve really good food and have lot of exciting activity games to enjoy your time.. Staff is really good.. Just keep in mind to have a look at the location of hotel as Google map points out 2 locations and one of them is not correct.. This resort is in para.. Just keep a note of that :)

    3
    « Family place for one night fun near Gurgaon/Delhi NCR »

    I checked in this place on Sunday 20th December with 2 other couples and 3 kids in total. I would recommend this place to families with kids for a one night stay. details below Pros 1. Location- it took us only 35 mins to reach here from Gurgaon 2. The place is nice with swimming pool, childrens play area, complimentary Horse ride, camel ride inside the resort. 3. Play area for adults with the likes of Tennis court, volleyball court, badminton court, cricket nets, dart games etc. 4. There is a very good picnic spot half km from this resort known as 'Enuf Garden' a must visit place for family picnic 5. The buffet Food is decent, we had all 3 meals included in our package through goibibo. 6. they also have other activities to keep guests entertained like tambola etc. Cons: 1. The house keeping service is below par 2. we had 3 rooms to us however only 2 were cleaned and the third one was cleaned only after we shouted at the reception at around 5pm (checkin time was 2pm) 3. the room service brought us beers at night as ordered however there were no bottle openers. When we asked the staff who delivered the bottles to leave the opener, he refused and said he has only one as asked us to call the housekeeping and figure out ourselves. This happened more than once when the staff refused to help and kept us telling to call house keeping and house keeping told us to call room service as this was not there department ( for a moment it seemed like we are in a govt office where no one wants to satisfy the customer but just pass on the buck) Overall, the kids will love the place with the huge children play area and open lawns to run around.

    4
    « weekend fun »

    located a little far away from the highways, it seems like not a place which will be satisfying in first preview, but then its just the cover. you need to turn the pages of this book. Good rooms, number of sports and good food will make your stay a very pleasant one.

    3
    « Just OK place »

    The resort is good for a day's outing. Spread wide across, it is a nice and open place. The rooms, though are not very well appointed and look and feel quite dated. Food is also average and not really something to look forward to

    5
    « A perfect family place worth visiting again and again... »

    We had our first "school-friends'-family reunion with an overnight stay" at Resort Country Club, Manesar in Dec 2015, and there is absolutely no exaggeration in my saying that we had an absolutely memorable stay and time spent at this place. While I had spent full-day with family at this place a couple of times in the past, this was my first overnight stay at the resort. The 1-day package was fully packed and with satiating and with substantial variety in luncheon/multiple-snack times/dinner/breakfast, together with courteous staff and personally well looked after, the whole experience left us with nothing more to expect; but only to crave for more time and a heartfelt wish to let the time standstill...

    4
    « MAMCOS REUNION 2015 »

    It was Ruby Reunion-40 years after completing our Medical Graduation from Maulana Azad Medical College.The get together at resort was full of fragrance of sweet memories and Nostalgia.It was a large group of 94 people.The staff at front desk was courteous and helpful.The service in Pavilion restaurant and drinks in conference room was swift and praiseworthy keeping in view that all of us descended for food practically at same time.Housekeeping was at our beck and call.The billing staff was also cooperative.This is a place ideal for reunions or get together for big groups having excellent recreation facilities for children and adults.

  • 4
    « Nice place for a day outing »

    this place is nice for a day outing.We went in a group for a office outiing. Camel ride, horse ride, goat ride..swimming pool..the place has it all.The place is located on Tauru road of Manesar.The road is not that great but the resort itself is very nice.

    4
    « Worth give it a try! »

    It's a nice place to go for weekend getaways, i've just been there with a family and spent good two days in a relaxation. They have almost all the facilities for everyone in like kids play room, sports ground like Long Tennis, Badminton court, cricket ground etc. Facilities like toy train, bouncy and camel/horse ride were really good to keep my baby engage for a whole day. Food was also good though the varieties could be more in buffets, Rooms and property are cleaned and well maintained. Staff is also good as overall it's a perfect weekend getaway trip and its worth try it. Will to be there again in another couple of months. Recommended!

    2
    « MAMCOS batch reunion »

    Poor housekeeping.Couldnt get hot water in the morning inspite of repeated reminders. During lunch or dinner was difficult to get Naan or Roti served. Single Bartender to serve to large number of guests,discourteous.

    1
    « not recomendable »

    although it is a good property the staff and house keeping is poor. If god forbid you keep something loose in your room you might loose the item forever. Hotel just won't respond. So take extra care of your belongings. It might get misplaced. I had a chance to stay here from 12 to 14th dec'15.

    3
    « Poor behaviour of staff »

    Though it is a very special place to visit with your loved ones but the managers over here are rude and dont show any courtesy at all with us.No problem with the property maintenance,facilities, but the behaviour of staff will make you feel uncomforteble.I visited this place as a guest member with my family.We are not a member of this property but if the staff over here would be polited with me i would definately take the membership.We were charged for the lunch buffet here which include lunch and evening tea.During evening Tea time there was a pakoras counter which were for the people who charged for the room but i wasnt aware of that fact and i put some pakoras on my plate.When i was having that pakoras their managers came and saw our table and sent off the staff member asking us not to take the food this made me so embarrased that i want to leave that place as soon as possible.Never expected this cheap thing from a resort which is extremely special.Hope the management will work on this.

    3
    « Beautiful property, worst service »

    You come in and the property throws you in a dream, till you realise why the staff wears smiley buttons pinned to their uniform, cause they don't smile, you ask for something and they look at you as if you've asked for their life. Only one key card per room, so if you're sharing a room, you have to stick together, did I mention rude staff, food isn't that good either, but the property is beautiful, did I mention the staff...yes they aren't actually smiling, its their smiley buttons pinned on. They seem to all be afraid of their "madamji" and its great if you can rough it out and have a lot of money to throw.

    5
    « Amazing »

    It was an awsome stay..each n every thing was superb..comfortable room.helpful staff.good n variety of food.fullest of entertainment for kids n elders..it was a dream come true holiday..plz visit this place..

    3
    « NICE LOCATION, EXCELLENT FOOD, POOR MAINTENANCE »

    Very large resort with multiple outdoor amenities. Excellent food at the restaurant. However the condition of rooms was very average. Poor maintenance of the rooms - Especially bathrooms which are very small. The shower was of poor quality spraying water all over.

    3
    « Team Event »

    It's a nice and green property tucked away between farms off the national highway Overall this place seems to be built up for large groups only with shampoo and soap dispensers fixed on bathroom walls Very average overall maintenance and average quality of food I am certain this is an economies of scale operation instead of a luxury resort for families Not bad for its intent and purpose

    5
    « Awesome »

    Awesome is the only word i have for this beautiful place. Its little expensive but worth every penny. Amazing hospitality, well maintained and great food.. everything one can wish for... Must must go surely..

  • 4
    « Nice family weekend getaway with good facilities »

    The facilities are excellent, with a full fledged cricket stadium and variety of options for different sports. The area near the pool is really excellent for having a relaxed evening with your family. You can have light snacks at this place and the artist that performs here singing songs while playing the guitar was an awesome experience. Though I was here with my colleagues for the sales conference, the comfortability and pleasant stay makes me consider for an outing with my family. Though the rooms which were allotted to us were a bit far, I believe the higher end rooms are just across the green area near the pool. Overall a great option for having a rejuvenating weekend with your loved ones.

    5
    « Great weekend getaway for families »

    Had an excellent family outing here. We had booked 17 rooms. Minor hiccups are always there in any trip / outing, but every time their team would go out of their way to help out the guests. What else can you ask for. 1. Food - excellent spread with good preparation throughout the stay (lunch, breakfast, dinner) - 4.5 stars 2. Rooms - well appointed, well maintained rooms with access to green lawns (cottages) - 4.5 stars 3. Activities - there is something for all age groups. facilities are well maintained. children - animal rides, theme park with swings and toy train, swimming pool, adults - sports (TT, LT, Cricket, Badminton, Volleyball), swimming pool - 4.5 stars 4. Hospitality - an excellent team led by Mr. Raman Mishra and Mr. Ramesh. Both highly experienced and accommodating to guest requests - 5 stars 5. Housekeeping - good in general, but at times feels understaffed as it takes minimum 20-30 min. to fetch basic things to rooms (e.g. water) - 3 stars 6. Room service - as good as non-existent. But to their credit, they tell you in advance that they don't provide room service. So, no complaints - 3 stars 7. Experience with Sales team - good experience overall. Our spoc was Ms. Shivi who made conscious efforts to guide us and follow-up with us before the event. Ms. Rajput was very professional and maintained clear communication throughout. She also informed us in advance about another big group party there on same day (and potential DJ noise issue - which never happened btw, as ops team ensured their DJ was shut at ~10:30p) - 4.5 stars Will definitely recommend to family, friends and colleagues.

    4
    « Over all good »

    Over all we had a good experience during our stay and staff was also nice. Food was of good quality and children enjoyed the play area, horse, camel rides. During the check-in visitors are welcomed with garlands.

    4
    « Pigging out »

    The resort offers the best of food and beverages in a serene and lush green sitting dotted with the prettiest of cottages. We had stayed there with family for 2 days - and really enjoyed a relaxing holiday. In particular the food and snacks is quite outstanding - and we really had a wonderful break. Also being the resort members, the service and service standards both were very good as they really looked after us.

    4
    « Huge Property with lots of activites..super cool for families with children »

    they were full , so we had to wait a little for check in , in the meanwhile we were told to go and have lunch ,so that they manage everything -which we did , and then proceeded towards the room after travelling a long way inside their property-we got a standard room ( though a little stench of moisture/seelan), we opened the windows for a while - otherwise nice, we were told that their studios / bigger rooms were much better. the best part of the place was the size and activites that they had for families / friends to do together which is most mandatory for families with children , we played cricket in the nets, tennis, badminton, swimming,rode cycles( on rent), the place had lavish space to it with huge gardens, ponds , etc even a full fledged cricket ground. they stuff you with food - with the lunch , evening tea , pre dinner snacks , drinks, dinner and finally breakfast next morning -and you dont want to eat anymore even if u nibble at each meal, overall great with kids in good weather. and just about 1.5 to 2 hours away from delhi , only con : we had to park very far and drag luggage into the resort and then further uptil the room - which was very cumbersome, need to have a valet and proper service thereon.

    3
    « Staff never smile. Food was pathetic. »

    I was there with my husband for my birthday celebrations. Staff was aware of this occasion well in advance, however none of them were bothered to wish or to do something for us. Staff never smile they look and work as of it is not a leisure property its a graveyard. Property is good. Lot of activities to do. Food was pathetic in the buffet. I was scared to try In room dinning. Fun part was the cocktail in the evening which had music and dance. Russian belle dance was fun.Be courteous to your guests and improve your food.

    4
    « good family resort specially if you are wid kids,cool,peaceful,lots of physical activities platform is their. »

    room which was alloted to us was ok,but according to price we paid its not worth,although rest of the factors like children play area was awesome,my children enjoyed playing over their,child pool is also plus point,n more over they havte children activity room. lots of activities are thier like ludo,chess,table tennis,large ground for cricket lovers,badminton,lawn tennis n many more food menu is medium class, but chefs n waiters are very cooperative they made less spicy food for me when i complained about spicy food. house keeping is super fast.

    5
    « Grt place »

    Have visited this place couple of times. Wow experience. Food is the best, they have many activities to keep engaged n SPA centre to relax. Full marks on hygiene, room service, swimming pool. They have separate children park and kids indoor games. Awesome is the word for them

    5
    « Reviews about visit »

    Hi ! My name is Deepak and i would like to share my my experience which i had on my last visit to Western Resort Country Club, especialy the reception area and staff....although it was a good experience in whole however the kind of welcome i recieved at the reception area by one of the staff named Shivangi,was truely pleasant and memorable..The way they welcomed me by putting Teeka on my forehead and all i was quite amazed and pleased to recieve such a warm welcome and honest treatment....hence i wanna say it rocks and i do recommend to my friends and business partners and co workers to visit the place as its worth money and time being there.....As food is nice,staff is good..its a good exp in whole again...

    5
    « Good place for meetings & family »

    Excellent location. Very Good service. Very courteous staff. Over all a memorable Holiday Experience. we enjoyed alot and captured lovely moments. Specially love the way we attended & welcome by Relationship manager (Shivangi)

  • 4
    « Good place for relaxation »

    This one is a difficult one as I didn't really encounter any major issues. Good place for relaxation good view and service. Close by Delhi to chill as well making it easier to access. Rooms are clean service is good not exceptional but yes very good.

 

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·Da: Nuova Delhi. Raggiungi Gurgaon, da Rajiv Chowk, Gurgaon, prosegui diritto per 22 chilometri sulla Jaipur Highway e, dopo Manesar, svolta a sinistra (al 55° chilometro). quando vedrai l'insegna, sarai arrivato al Best Western® Resort Country Club.