BEST WESTERN Plus Crossroads Inn & Suites,  Gordonsville

4.5/5  - basé sur 309 notations.
135 Wood Ridge Ter, 22942-6966, Gordonsville, United States - visualizzare mappa
+1 540 832 1700 +1 540 832 1854

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  • Ricevimento 24 ore su 24
    Ricevimento 24 ore su 24
  • Aria condizionata
    Aria condizionata
  • Parcheggio gratuito
    Parcheggio gratuito
  • Parcheggio esterno
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Benvenuto al BEST WESTERN PLUS Crossroads Inn & Suites!Molti scelgono il nostro hotel di Zion Crossroads per la splendida posizione e la comodità impareggiabile, ma è la ospitalità a rendere davvero speciale il tuo soggiorno. Sin dal tuo arrivo, ti attende un'atmosfera calorosa che ti farà sentire come a casa. Il nostro hotel di Zion Crossroads, Louisa County, si trova nei pressi della University of Virginia (UVA). Che tu sia qui per il giorno ufficiale del rientro a casa degli studenti o per un intero semestre, hai bisogno di una camera spaziosa e tranquilla, e qui la troverai. La Fork Union Military Academy è un'altra importante attrazione e il nostro hotel di Zion Crossroads è a completa disposizione dei militari che arrivano da ogni parte degli Stati Uniti. Offriamo piscina al coperto riscaldata e biancheria da letto di lusso, poiché da noi il relax è fondamentale. Il centro informazioni turistiche all'interno dell'hotel ti dà il benvenuto e grazie a un ristorante interno aperto 24 ore su 24 non dovrai andare troppo lontano per gustare un pasto delizioso. Che tu sia qui per la Fork Union Academy o per i tornei di golf presso lo Spring Creek Golf Club, ogni destinazione sarà a portata di mano durante il tuo soggiorno nel nostro hotel di Zion Crossroads. L'arena John Paul Jones ospita vari concerti e artisti e le partite di football della University of Virginia sono molto popolari. L'hotel offre una posizione comoda nei pressi dell'incrocio tra l'Interstate 64 e la Route15. Siamo a dieci minuti da Charlottesville, Virginia, dove troverai la casa di Thomas Jefferson e la sede della University of Virginia. A soli 30 minuti da Montpelier, la tenuta di James Madison ristrutturata di recente. Goditi questa zona ricca di vigneti!Nel nostro hotel di Zion Crossroads accogliamo e facciamo sentire come a casa gli ospiti che si trovano qui per lavorare presso Klockner, Dominion, Walmart Distribution Center e SBN Communications. Quando viaggi per affari, meriti di soggiornare in un hotel in cui il confort dei clienti sia l'obiettivo principale, e noi ti offriamo appunto una posizione che agevola gli spostamenti, un servizio cordiale e camere spaziose che favoriscono la produttività. Se c'è qualcosa che possiamo fare per rendere il tuo soggiorno ancora più piacevole, non esitare a chiedere. Prenota oggi stesso al BEST WESTERN PLUS Crossroads Inn & Suites! Per il fine settimana in occasione delle cerimonie di laurea alla University of Virginia (UVA) (dal 19 al 21 maggio), il termine di annullamento previsto è di 90 giorni ed è richiesto il pagamento anticipato dell'intero soggiorno al momento della prenotazione.

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Basato sul parere di 312 viaggiatori
Certificate of Excellence
 
PUNTEGGIO ATTRIBUITO CONSULTARE I PARERI SU RIEPILOGO DEI PUNTEGGI
Eccellente
 
198
Molto buono
 
79
Medio
 
20
Mediocre
 
11
Orribile
 
4
Affari Affari 58
Business Business 57
Da solo Da solo 29
Di coppia Di coppia 38
In coppia In coppia 52
In famiglia In famiglia 137
Viaggio con amici Viaggio con amici 28
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BEST WESTERN Plus Crossroads Inn & Suites,Gordonsville
  • 2
    « UNPLEASANT »

    The room and hallways had been treated with an air or carpet deoderizer. My wife suffers from ashma and COPD and cannot tolerate these odors. I would think that hotels would know that these deoderizers only cover up unpleasant odors and would not be advisable to use for manyguests.

    4
    « Nice place to stay »

    Good, clean hotel and have stayed here in the past. It is the only hotel in the near vicinity. Will stay here again on future trips, have taken advantage of the pool and nearby restaurant as well as local dining options across the highway.

    4
    « A little pricey »

    I had to call early for a room because it's the only game in town, so to speak. The desk clerk was very good at his job and made me feel welcome. They had an indoor pool, fitness room, business center and pretty good breakfast. My room was on the third floor and the bed was very comfortable and the room had a good shower, fridge and microwave, tow phones. The only negative was the WiFi, it was not as fast as I expected

    4
    « Nice property, excellent staff »

    Mr. Golden and the young lady working the evening of 11/05 were incredibly helpful and made our stay a great one. We were staying with about a dozen families from my son's team and we all had a great time. Thank you so very much for your hospitality!!

    5
    « Comfy bed and very nice staff »

    Arrived after midnight, staff was super nice and checked me in quickly. The rooms are huge and the beds are very comfortable. Everything is super clean. There is even a fireplace in the lobby, which is very welcoming and lovely. Will happily stay again.

    4
    « Check your card charges here! »

    Nice hotel; seems to be fairly new with all the amenities. Great free breakfast in the morning with a lot of choices. Very clean and quiet. We stayed here 2 nights in October 2016. Beware though, when we returned home, the hotel had charged us for 4 nights instead of 2 nights. Eventually was straightened out but the hotel staff was a bit snippy about it.

    5
    « Awesome hotel in Zion Crossroads »

    Front desk staff (Golden, Mgr and Gerry (Jerry?) were very helpful in getting me a good rate. They had infectious smiles and positive attitudes. The beds were comfortable (very important to me) and the internet worked well (also important) The last time I stayed here (about three weeks ago), I enjoyed the indoor pool and hot tub. They have a hot breakfast with a good selection, from cold cereal to waffles to eggs and meats. I would gladly recommend this property to anyone and would definitely stay here again.

    5
    « Great place, close to Charlottesville »

    Clean fresh rooms, beautifully decorated lobby, best breakfast buffet I have ever seen and cheerful friendly staff. Best place to stay if you want to be close to charlottesville, Monticello, Keswick Hall and not pay Charlottesville prices

    5
    « Best, Best Western i've stayed in »

    One of the most comfortable hotels to stay in after a long drive. The location is off the main road so it is very private and is directly next to an IHOP restaurant which was great for the kids. this was my second time staying here and i would not want to look anywhere else when i travel back down here in the future.

    3
    « Mixed bag »

    Very mixed bag and mixed impressions. Maybe 3.5* stars. Let's start with the bad, the room itself is a bit outdated and I could not get hot water (for shower or sink) in the morning. The good: Staff are incredibly friendly, breakfast has many options include those amazing make-your-own pancake machines, wifi is fast, room is clean and little outside noise, even thought it was sold out. About 20 minutes down the highway to Charlottsville, which is an easy drive. Sheetz across the street.

  • 5
    « Great Hotel »

    Very nice hotel - clean and easy access to Rt 64. The staff was pleasant and helpful. You can get breakfast in the hotel or go across the street to IHop where you get a 20% off the bill. The beds were comfortable and it was quiet. Highly recommend!

    5
    « SUPER CLEAN, comfortable, friendly, highly recommend A+ »

    I cannot say enough good things about this hotel! It is really really clean, the staff is extremely friendly and welcoming, they have a wonderful HOT breakfast bar which is not advertised, and did I say CLEAN?!! The reception area of the hotel is decorated in American Indian motif with some relics in glass cases. After talking to one of the employees, she told us that the owner is a native American and it is part of his collection. Very cool!! :) They have a nice gift shop with all handmade and local crafts and some antique pieces. Lovely people run the gift shop, very friendly. We were hesitant about staying at this hotel because it was outside Charlottsville and we were doing the wine loop. It's an easy hop onto I64 and you are in wine country in 10 minutes....and you just saved 50% on your hotel room! WIN! IHOP is in back of the hotel. Walmart, Lowe's, Wendy's and a dozen other stores & restaurants are right across the street. The room that we had (king suite) had a small frig, microwave, safe, and small coffee pot. The only thing that I would change is the fact that there is no exhaust fan in the bathroom which was annoying. Highly recommend this hotel. A+++

    5
    « Completely surprised »

    When my wife and I booked this hotel we did see it had 4 stars so we thought we have to check it out. We were only in town for the night. The gentleman at the front desk was very professional and funny. When you walk in the front doors you automatically smell a fresh clean scent. The breakfast is pretty good. I wouldn't bother with the IHOP right next door. The room was big, clean and comfortable. Next time we go up there for the weekend for wine tours we will definitely stay there without a doubt.

    5
    « Beautiful new hotel »

    This was one of the nicest Best Westerns we have stayed in.The room was very large. Along with the nice comfortable bed, we had a comfortable, roomy sitting area and clean, clean bathroom. The breakfast had many healthy options and we were satisfied after the meal. The lobby was interestingly decorated and the manager was very professional. We stayed here because we would be close to Monticello.

    5
    « Very Nice Place to Stay »

    Brand new hotel very nicely decorated, and very friendly staff. The rooms were clean. The breakfast was very nice, with many choices. Nice location, right off the Interstate. Good choices of restaurants close by.

    4
    « Great value »

    Friendly service, adequate rooms, facilities. We were happy with the continental breakfast and hotel decor. Front desk staff and cleaning staff were extremely welcoming and helpful. I would stay there again and its nice to see the area is up and coming offering more and more services in the area.

    5
    « Awesome »

    Very clean, family friendly, beautiful interior. Great pool! and the breakfast was the best! it was my daughters 11th birthday party with a few friends and the hotel staff was very accommodating. I will recommend this to everyone!

    5
    « clean, well run hotel »

    Great staff, extra clean and comfortable rooms. Nice breakfast included. It is easy to reach off I-64 and only 15 minutes to Charlottesville and UVA and 30 minutes to Richmond. The I-Hop next door gives a 20% discount to hotel guests.

    4
    « Very good overall »

    We stayed for two days when our outer banks vacation was stormed out. Overall, the facility is very nice. The front desk staff is friendly and helpful. Common areas are clean. Beds are comfortable. We have stayed here before and always loved how the pool was nice and warm. Not anymore. The pool was chilly and the air temperature in the pool room is a VERY cool 68 degrees. On the up side, it looks like they upgraded the lighting in the pool room. It was very well lit where before it was dark. The pool and spa were very clean, no off odors, plenty of towels. Our room was not serviced so I had to get towels and toiletries from the desk, but they were cheerfully provided.

    5
    « DEFINITELY WORTH II! GREAT STAY! »

    Everyone was great --and sincerely willing to help and were sincerly friendly!! Rooms ere comfy, clean, and quite roomy! excellent and staff ---night and day staff and kudos to the kitchen/ hostess staff! thanks!

  • 4
    « Very good value »

    If this location matches your needs, there is nothing else in the area that can compare. Rooms and entire property are neat and clean. Rate is reasonable. Service is very good. Front desk staff is friendly and helpful. Breakfast prepared by Jackie is much better than others and plentiful. Well presented and supplied.

    4
    « great value for the cost »

    The hotel room was quiet and easily accessible. The staff was cheerful and helpful. We couldn't figure out how to turn the bath vent on when showering. One of the two switches in the bath turned the light on and the other one didn't do anything so I think this must have been for the vent but was out of service. The hotel is easily accessible from the road and adjacent to an IHOP, which is awesome.

    5
    « Wonderful Experience »

    Couldn't have asked for a better experience. Staff was wonderful. Room was comfortable and very clean. The lobby was warm and inviting. Breakfast was the best we've had at hotels. We will continue to stay here on future trip to Charlottesville. Easy drive to Charlottesville and most anything you need is close by.

    5
    « Very nice surprise! »

    I stayed here over nite on my way to Va. Beach. Front desk employees were very friendly. The room was very nice and very up to date. Everything was very clean including their "clean" TV remote which is flat and easy to sanitize. TV was large and up to date. The complimentary breakfast had about everything most folks would enjoy. The hotel is next to IHOP and across the street is a few other dining options. Very impressed.

    4
    « Best Hotel in the area »

    We stay at the Best Western regularly for family area visits. It's very difficult to get a reservation during UVA football season, so plan accordingly. We have always found this to be a fairly quiet, very clean hotel and the recent upgrade to the complimentary breakfast makes the entire package a plus.

    4
    « Great place!! Woulda gave 5 but ac on in pool room n i froze »

    Very clean n smells great.. Pool very nice size n temp of pool and hot tub perfect.. However, i couldnt swim more than 15 minutes because the pool room is air conditioned so i started to freeze.. Didnt bother my kids but would be nice to swim n not freeze.... Rooms nice sized n clean (we had 2 queen beds). Breakfast nice n staff nice n helpful. Great place to stay

    3
    « Only if you must »

    This hotel does not warrant the rate that they post. They take advantage of the fact they are one of the few decent properties between Richmond and Charlottesville. If you don't have to stay in that immediate area drive on to Charlottesville or Richmond where there is more than just a WalMart and an overpriced hotel. Unit was not clean and breakfast a flop.

    4
    « Convenient location w/ very friendly staff »

    Overall, had a nice visit at this location. The front desk staff were very helpful as I was checking in. Room was clean overall and had no issues w/ the AC unit (stays nice and cold - I like a little "white noise" personally) or any smells as previous posters have mentioned. There were a few hairs left in the bathtub, however, so that was a little gross. Pillows were very strange - oddly shaped and kind of small. Bed is comfortable enough. Wifi works well enough for my purposes. Breakfast is OK depending on your preferences I suppose. I tried the pancake machine one morning and figured out it makes kind of flat, spongy pancakes, so that was not to my liking. Scrambled eggs were a little too runny and flavorless. However, the coffee machine was always full and the staff in the breakfast room were very friendly and accommodating.

    5
    « Great value »

    My family stopped overnight at BW during a roadtrip in July 2016. We were pleasantly surprised by how nice the hotel was. The staff was professional and friendly, the hotel was clean and maintained, and the amenities were plentiful. The breakfast was very nice. We will certainly stay there again.

    5
    « Good location, clean place. »

    The location was good, right off the highway. Clean place with a friendly staff. Lobby was decorated nicely. The breakfast options were some of the best that we have seen at Best Westerns. Free WiFi was easy to use.

  • 4
    « BW now a plus »

    Best Western has been around a long time and many of their hotels were average, overnight stopovers only. This one is a Plus. The room was nice and clean (rented a King with sofabed -minimizes the claustrophobic feel of small hotel rooms. The lobby is great with a Southwest Native American theme. One of the most interesting and inviting small lobbies I have seen. Near the I64 and close to Charlottesville. This place was packed last weekend. It does have only one elevator but the stairwell is carpeted and quick if you like exercise. The free breakfast was average but that is where I place most of them these days. One thing I would change--Maxwell House Coffee? Never my favorite and they could go upscale some on that. Otherwise, very nice place recommended by friends and the staff was courteous and friendly. Good job Zion Crossroads BWP.

    4
    « Very Good Place to Stay while visiting Charlottsville, VA area »

    Hotel was a really good one for the cost and breakfast was included. Very clean, courteous staff, location central. Enjoyed! We would stay here again. We had not stayed at a Best Western recently and were pleased.

    3
    « Check your room before unpacking »

    Service was excellent, but check your room before unpacking. The A/C units are old and noisy, and our room had a distinct cigarette odor mixed with a damp, musty smell as if the room hadn't been used since 1980. Breakfast, on the other hand, was awesome.

    5
    « Convient hotel »

    This is a really cute hotel. The room was clean and comfy. They offer free WiFi and a free breakfast in the morning. They have an indoor pool and an indoor jacuzzi. The lobby is really interesting with historical artifacts, it looks like a museum. There is a big parking lot with an ihop on the same parcel. It is confident off the highway but far enough off to be pretty quiet

    5
    « Visiting Family »

    Pleasant people both employee's and guest,had pleasant conversation with both guested and staff ! Very nice room it was clean and had a nice T.V good size bathroom hair dryer , Healthy choice of breakfast food fresh fruit, bagels yogurt hot & cold cereal waffles, pancakes,mini muffins, English muffins ,egg's sausage . Very helpful and friendly staff ! Gas station and stores close buy. Very convenient location . We enjoyed our stay there and our looking forward to our next visit there

    4
    « One of the most interesting lobbies you will visit! »

    We were at the Best Western for a conference and were pleased with the facility and the great staff. Most reviews give the staff very positive reviews and they are on the mark - a really great group of folks. Overall a nice hotel with more meeting room variety than I have seen in similar size properties. The rooms are adequate but ours was a bit stale which was a surprise because they seen to be a high volume hotel. Room was generally clean but the very nice chair (fabric cover) in the room was in serious need of cleaning. I agree with many others, a very comfortable bed - above average. The tv remote was in a special holder - no big deal but always nice to be able to find the remote. Another plus was the tv guide was easy to find (big notebook) and it was accurate! One of the co-owners is from Montana and is associated with the Blackfeet tribe (if I understood correctly). He has an extensive collection of Native American and western items on display that would be worth stopping by the lobby to visit. Another recent review noted the lack of fresh fruit in the breakfast room. I was there two mornings and was disappointed with no fruit the first day but the next morning, it was on the bar. The pancake machine was a real treat! Our group overall were pleased and hope that issues in our room were not widespread. I wish they had made available containers for recycling items such as paper, plastic and cans either in the rooms or in the halls.

    5
    « Wonderful Experience »

    Fantastic hotel! This was one of the nicest small town hotels I have ever stayed at. Everything was clean and comfortable. The pool and hot tub were delightful after a long day and they had an excellent continental breakfast, with plenty of options. Highly recommend!

    5
    « Great place to stay! »

    This hotel has a wonderful group of staff members, clean and comfortable rooms to sleep in, is nicely decorated, and provides a pretty decent & complimentary breakfast. Forgot something? not to worry...there's a Walmart just across the street, along with a gas station and a handful of places to eat, so everything you need is right there.

    5
    « Best Westerns Zion Crossroads Virginia »

    Good location for visiting Charlottesville and the surrounding area. This Best Western is decorated with Western cowboys and Indians themes, which is fun for the kids. It even has a gift shop! Small indoor pool and a hot tub, open til 11 pm, to rest your tired legs after a long day. The staff is very friendly, and the breakfast has a lot of choices, from oatmeal with toppings, French toast, make your own pancakes, eggs, cereal, yogurt, fruit.

    4
    « Comfortable and clean »

    The hotel staff were friendly and professional. The room was large, with a king bed, a refrigerator, sofa, sitting area, and nice-sized bathroom. There were 2 large windows with a lot of light during the day, and curtains blocked out all light for sleeping. It was quiet and we slept well. The breakfast could have been better though. The eggs weren't very good, and there were lots of high-carbohydrate food items and no fresh fruit. Otherwise we were satisfied with our stay and would stay there again.

  • 5
    « Relaxing stay »

    My daughter and I recently traveled to Virginia for some touring. We stayed in the Best Western PLUS Crossroads Inn & Suites, in Zion Crossroads, Virginia. The evening staff were fantastic and the establishment was top notch! We will keep them in mind for any future visits to that area.

    3
    « Wish I had another option »

    I usually use this hotel because its close to my family home. When we hold our reunions I'd rather not stay in Charlottesville. I did not appreciate having to stay in what was to be a NON SMOKING room, that was layered in smoke. There was nothing the staff could do about it. They provided me with a bottle of air freshener. And all other rooms where booked for the weekend.

    4
    « Good night's sleep! »

    Stayed here while attending a family wedding in the area. We were super tired when we arrived to check in. Great staff at the front desk started our stay with a smile. Room was fine but the beds were GREAT and all of us enjoyed a really restful night. We would stay here again if we were in the area.

    3
    « Terrible Customer Service »

    We had two bad experiences with this hotel. One was from placing a reservation (for a family reunion) through Expedia where the dates got booked wrong. After calling to get them changed, we were waiting on follow-up from a manager, who responded a month later and then said it was too late to do anything about it. Ok, sometimes mistakes happen. Second bad experience was in showing up for said reunion to take an extra room a family member had booked. We got there and were told that the room had been cancelled. Although this was the hotel's fault and the family member had the name the member of hotel staff he had talked to just days before about the room and asked to speak to him, we were told there was nothing that could be done, they were booked. Again, things happen. They were booked and had no rooms. But Autumn Campbell represented the worst customer service I have ever experienced. Not so much as an apology for an inconvenience. She refused to call the hotel staff who had cancelled the room. She refused to put us on the waiting list. With no where else to go, we displaced a generous family member, and ended up staying there anyway. The amenities were good. Breakfast was fantastic! Staff serving were very friendly. But truly, the worst customer service. Could have been a much nicer stay, and one I would have gladly paid twice for. As it stands, I would avoid at all costs.

    4
    « Decent room and breakfast »

    My room was clean, staff were SUPER nice, breakfast was better than comparable hotels. The staff working in the breakfast buffet area was exceptionally nice. If there was one thing I would give criticism on it would be the walls. They were a little thin so some sounds did carry.

    4
    « Close to Monticello »

    Very nice hotel within an easy drive of Monticello. The staff were friendly and helpful. The room was comfortable and clean. The lobby had beautiful native american artifacts surrounding a rustic fireplace. We had dinner at a very nice Italian restaurant in the plaza across the road. Breakfast at the hotel was buffet with a good variety of foods. Well worth a repeat visit.

    5
    « Outstanding »

    Quiet, clean rm, and Alfred was outstanding went above and beyond when we left something behind, he bought the items next door to the I Hop where we were eating... He deserves a raise. Check in was a breeze and check out was better.

    5
    « Motel experience »

    Top notch motel. All aspects were great. All personnel were helpful and well trained. We'd recommend it and stay again! Breakfast was complete with helpful service. Room was comfortable and clean. Lobby décor of native America was interesting.

    4
    « Another Visit »

    Overall would rate this a 10. There were 2 problems as explained in the survey; breakfast room for all quests was closed for a private 8 yr. olds' B'day party one night when we returned to hotel. The hot tub was not working. There was a blip with our room rate, but quickly resolved. We will stay again as our family leaves in the area. My husband gives the breakfasts an 8.

    5
    « Business in Charlottesville »

    The location of this hotel close to Richmond, Charlottesville, and Palmyra. It is clean, the staff is friendly and attentive to the guests. The beds are excellent and I prefer to stay here when working in Charlottesville.

  • 4
    « Very nice lobby »

    Pretty nice place to stay. Rooms were clean and fairly updated. Air conditioner was a little loud. The lobby was well decorated and the staff was very nice. Will stay here again if I am in the area in the future.

    5
    « Excellent option »

    Our group chose to stay at The Best Western Plus originally for location. As it turned out, we would stay there again even if it was not the best property for our destination location. The property is very conveniently located to I-64 and quite a few local activities and options. The staff from the Banquet Sales manager (Brittany)on did a GREAT job of taking care of our party ( @20 people) for multiple nights.The front desk managers (Autumn & Debrick) were extremely helpful. The food service (Breakfast ) manager (Jackie) did a fantastic job and the food was well above any expectations and better than almost every other similar property where I have ever stayed. This is an EXCELLENT OPTION for your stay if you are fortunate to visit this beautiful part of the country.

    5
    « SUPERIOR STAFF »

    This has to be the best hotel staff ever created. From the moment we arrived until saying farewell, the very professional staff did everything possible to make our visit memorable. We reserved three rooms for family attending graduation at FUMA and everyone was impressed with the genuine interest in our comfort and pleasure. We arrived after an overnight at a nearby resort and agreed that this BEST WESTERN was far superior in every way.

    5
    « Great Experience »

    Hotel exceeded our expectations in all areas. Rooms were large, well equipped, clean, and quiet. Hotel staff were courteous, helpful, and friendly. Would definitely stay at this hotel when in the area again.

    4
    « Excellent staff, good amenities and facilities »

    The staff were very helpful, especially at checkin. The pool was a great distraction great for the kids. We did wish it did not show up for Charlottesville under the search, as it was not near the city whatsoever, and required about half an hour's additional time driving out to it, and then the same to get back to the main highway.

    4
    « Pleasantly surprised »

    Didn't expect much at this bwplus. in this hotel market,ill usually stay in Hampton inns.this best western exceeded my previous misconceptions.clean comfortable room,actually better thread count than H I..a better than most free full breakfast and very accommodating front desk staff.in particular a new employee deverrick can't,say enough about this fine young man.his night partner also very pleasant and both well trained.the lobby has beautiful native American art and artifacts.never thought a bw would get oooo from me..this one did

    1
    « I Will Never Stay at a Best Western Plus Again »

    We had a reservation well in advance of our check-in. Our room was not available until more than two hours after check-in time. This also was the case for everyone who came in after our family. The clerks were new and didn't know what to do because the cleaning crew would not release the rooms. And then the fire alarm went off. Again, the clerks did not know what to do. They turned the alarm off and after getting a return call from the firehouse and complaints from many irate customers, they tried to call their manager, who was not onsite. They were not able to get in touch with their manager. One of the clerks suggested that we might be able to get a discount on the room because of all the issues. That did not happen. Additionally, ants were on the tables and the air conditioning smelled like gym socks. I completed an online survey spelling out all the issues and giving our stay there a low rating. I received a response stating they were sorry for "not exceeding" our expectations. In my view, they came nowhere close to even meeting my the basics.

    5
    « Staff, Room, Food »

    My husband and I spent 6 nights at this hotel last week for a genealogy trip and have to say, it was a wonderful week. The staff were wonderful, room and beds were great, breakfast was outstanding, don't have a bad thing to say. Really enjoyed our trip. Will be back next year.

    4
    « Quality place »

    This is a very good hotel in my opinion. The staff is very friendly and the room was clean. I was there for a week and they took care to provide me with anything I needed day by day without hesitation. The pool was clean and the exercise room was always taken care of. The breakfast was good with much to chose from and the coffee was good too. Also my favorite Mrs. Jackie was great about keeping the food coming and having the dining room ready for the crowd. She always smiled and that helped my days start off good. I've been to this hotel on several occasions now and always a good stay.

    5
    « Very Pleasant.... »

    Stayed here for a night because we wanted to see Montecillo. The lobby was beautifully decorated, very rustic. The people at the desk were very helpful and pleasant. Our room was very clean which is important, top on the list. Nice hot shower after a long day, and comfy beds and pillows. In the morning before going our way we had a very nice breakfast at the hotel, the area was taken care of wonderfully by a young lady named Veronica, she kept up with making sure everything was available and clean. It was a great selection of Scrambled Eggs, toast, muffins, waffles, pastry, fresh fruits, yogurts, hot oatmeal with diffrent toppings to choose from! Bagels and english muffins and of course juice and coffee. We couldn't have been happier. We would definetely stay here again if we were in the area and I highly recommend it.

  • 4
    « The lobby display is outstanding »

    We were booked at another hotel because of their liberal cancellation policy (unlike Best Western), but when our plans became firm, we switched to Best Western because other family members had booked here. Anyhow, we arrived on April Fool's Day...but all of our surprises were pleasant. The lobby with the many fascinating Native American artifacts is better than any museum I have ever seen. Especially enjoyed the Bev Doolittle prints in the dining room and around the building (Discovered something in one of them that we had NEVER noticed before...and we love Bev Doolittle!!!). Staff was fantastic, parking was easy, and room was very clean and comfortable. Some minor things need attention, before they get out of control. 1) the maid needs to remember to wipe the TOP of the shower enclosure. Spots of mildew were beginning to appear in ours. I scrubbed them off. 2)The backsplash around the sink is beginning to separate from the countertop....needs new caulk, but also looked like some shifting has taken place 3) It was SO VERY windy one night, the breeze was blowing into the room from **under** the air conditioning unit. Based on the way I felt when I woke up, it was blowing in pollen all night. Wonder if some insulation or something around the unit has deteriorated (RM 425). The breakfast is very special and everything was delicious. The eggs were especially enjoyable. Coffee/tea service is available 24/7 in the dining room (as well as in the room). And there are large refrigerators in the room. Wireless service was fast and dependable. The pool area was a little cool (AC), but we had a nice swim and hot tub experience. The fitness room was clean and very functional. Lots of towels available We were on the 4th floor, overlooking IHOP. BUT the view of the mountains was fantastic. (There was a little noise in the parking lot as the IHOP workers were leaving at night..but didn't last too long). Can hardly wait to stay here again.

    5
    « Railroading near the mountains »

    Stayed here for business, will be back again soon. Very pleasant stay, staff is wonderful. Rooms are very clean, restaurants, gas stations and stores close by. Great breakfast, local newspapers and the USA Today.

    5
    « Ever so wonderful »

    I have been reviewing this place for two to three years and I continue to say how wonderful the service and the people are there. Jackie, Julie and Bob are three that are very friendly and we love to talk to them.

    4
    « nice room »

    The room was clean and like new. The over all hotel is very good. The only problem is the walls are thin. On my first night the people in the next room were up until 2am and it was like a party in my room it was not the hotel fault but the wall seem thin. The next morning some on was banging on the door in the next room at 5 am not much sleep that night. The second night was great and no noise.

    4
    « Beautiful property and clean rooms. »

    Beautiful foyer and gift shop. Rooms were clean and cozy. Breakfast was just ok since the eggs were less than edible even with cheese but we got by with French toast, waffles and many other things to choose from. The pool and hot tub were also well maintained.

    5
    « Great place to relax »

    This hotel was one of the most comfortable places to stay, They have a great pool, hot tub, fitness room and the best continental breakfast I have ever had. The people are friendly and helpful. The location is nice for sightseeing and there are stores close by.

    4
    « The lobby and staff are nice »

    Unlike others' reviews, I have to say I was disappointed with the cleanliness of my room and bathroom. I used a wet wash cloth to wipe bathroom vanity and when I looked at the cloth, I was surprised to find the washcloth was brown and had hair (not head hair) on it. Gross! The luggage rack and base of the furniture were dusty enough to write your name. There dark orange drips on the wall above the bathroom wastebasket. Also the toilet was wobbly due to improper install.The bed was comfortable, but the heater was really loud and sounded like a diesel truck.

    3
    « housekeeping and maintenance »

    The room was grubby. They only bother to dust the tops of the furniture. There were stains on the walls in the bathroom from where the wastebasket sits against the wall. I took a clean wet wash cloth and wiped the top of the vanity and found to my disgust a hair (not head) and brown grime on the cloth. The toilet was wobbly because the base is not set properly. The heating is so noisy you have to have the TV turned up really loud and then the heat cuts off and you have to turn the volume down--ridiculous.

    5
    « Excellent Stay »

    This is my second stay at this hotel, and as before I have nothing but good things to say about it. The location, staff, amenities and the quality of the rooms are excellent. The food was superb. Looking forward to my next visit.

    5
    « Hotel experience »

    One of the nicest hotels we have ever stayed in, we normally stay in a resort facility. Could not have asked for a better experience, would highly recommend this hotel. Excellent staff, Stacy at the check in desk was very friendly and extremely helpful. Jackie in the breakfast room was also very friendly, professional and made you feel at home. The food was good with a good selection and well presented.

  • 4
    « Gorgeous Lobby, Helpful Staff »

    The lobby was gorgeous and the staff helpful. Breakfast was the usual ho-hum items normally found on a free breakfast buffet. Didn't use the pool and hot tub, but it looked nice. Sort of out of the way, but I was working nearby, so the location was good for me.

    5
    « Fantastic »

    Beautiful lobby, friendly staff, good food, comfortable bed. Great stay. We arrived late without a reservation and friendly, smiling staff met all of our special needs very quickly. Excellent nights sleep

    5
    « Comfortable beds, friendly staff, hot breakfast »

    I stayed at the Best Western Plus Crossroads Inn & Suites one night with my forensics public speaking team. We booked 9 rooms at this hotel. I had 18 students, 4 young adults, and one mother with me - 24 people total. I asked all the students, "How are the accommodations?" and they all replied positively. They loved the fact that there was a heated indoor pool and hot tub for them to use, as most of the hotels, Best Westerns included, only have outdoor pools that are closed during our season. This was an added bonus for them. My room was a King room, and it had a pull-out sofa, chair, and desk and chair in the room, so when I had my coach's meeting that night, all my assistants (4) had a place to sit and take notes without having to pile up on the bed. Then, there was THE BED!! Kudos to this bed. I have back and hip issues, and after driving a bus of kids to these destinations, I usually have trouble sleeping. The mattress was firm and I didn't wake up aching all over like I usually do on these team trips. The tub was awesome as well - clean, modern, deep enough for me to have a nice soak in the tub. The breakfast was good - there were several hot items on the bar such as scrambled eggs, sausage and oatmeal (not the instant type, but cooked and warm). However, the only thing that my students complained about was no waffle iron to make their own waffles. They seemed to have loved that about our last BW hotel stay in Hopewell; however, Hopewell's BW didn't have an indoor pool, the rooms were smaller and not as nice, and the beds were not as comfortable. But there was plenty of food items for them to choose from so they were fine. The coffee was good as well. I will definitely use this hotel again next year for the same tournament. It was a bit higher than most of the BW we have used in the last year, and most BW do give us a school group discount, but even though it was 15 dollars higher per room making the student price a bit higher, it was well worth it. With the discount, each room was still a little under 100 per night which is nearly impossible to find these days. I highly recommend this hotel. One more thing that made it nice for student groups is the fact that there is an IHOP right behind the hotel - literally the same parking lot so students and guests can walk there for dinner or a snack. Across the street, there are several fast food options, an Italian and Chinese sit down restaurants, a Subway, and a Wal-mart; however, the intersection there is very busy, so I drove the kids to those places as I didn't feel it was safe for them to run across busy lanes of traffic. But it was very convenient, especially the Walmart for anyone who forgot toothpaste or shampoo. Once again, hotel and location are awesome, and the staff was friendly and engaging.

    4
    « Family Visit »

    My husband and I have stayed here 3 times. Once 5 years ago and 2x this year. It is convenient to our grandchildren's new home. It is clean, staff is excellent, check-in/out is very good. My husband thinks the breakfast (included in price) could be a little better, I think it is fine. We both eat differently, he is an omelet/ waffle man and I am a cereal woman. We both think the pastries are bad. This needs fixing. Overall, it is a nice, clean hotel and we will be back. We highly recommend it. We usually get the suite with refrigerator; Wal-Mart across the street, so anything you need is right there.

    5
    « Continueing good service »

    We have been staying here for about 2 years now off an on and they staff is always so wonderful. They are so nice and helpful to any problem we have. The housekeeping staff is so good and make sure that you have what you need for your stay. I can not say enough good about this place.

    4
    « Good room, good price. »

    Even though this is the ONLY hotel in the area, they still make a point of being clean, professional and friendly. Enjoyed the pool and hot-tub as well as the fitness center. On our last night, we were unfortunate enough to have a screaming baby placed in the room next to us. The child cried, loudly, all night. The manager on duty didn't hesitate to adjust our rate for that reason and apologize, as he had also heard the child on his rounds during the night. Even so, over all, we were happy with our stay.

    5
    « Makes You Feel Right At Home »

    Every time I go to Gordonsville I stay at this hotel. It's close to the plant I am visiting, it is always clean and safe, and the staff are top notch. The rooms are modern, clean, and comfortable. This hotel is an exceptional value for the cost.

    5
    « Super »

    I absolutely love your hotel and it was super clean and spacious. It was quite and very private. Not to mention a great location with IHop behind it and walmart across the street, not to mention the gas station right there.

    5
    « Excellent - but caution if you have a pet »

    Wonderful hotel, excellent facilities, excellent location, great service. Says they are pet friendly and indeed they are, and outside areas have plenty of break space. But be careful of the $20 PER NIGHT pet fee which is exorbitant. It's hidden in the fine print on the main website, and central reservations will say there is no fee - they just hit you with it at check-in, along with a full page liability release and instructions. Declaring a pet also gets you put in the "dog rooms" which are right next to eachother so you get to enjoy barking dogs next door and have to try to quiet yours. They are also right next to front entrance or rear door - great for access, bad for noise. A friend who also stayed there but did not declare her dog, but openly walked around with her dog, was not charged a fee - and there is lots of back doors. Just sayin....

    5
    « No Better Place »

    It's Always a Pleasure Staying At this location... The Staff Are extremely professional and Courteous. They always Have such a pleasant Smile upon Check in and The Rooms Are Exceptionally Lovely Spacious Clean And Comfortable. This will always be my pick When Working In The Richmond- Midlothian and Charlottesville areas.. keep Up The Good Work!!!

  • 5
    « hotel review »

    This was my second time staying in this hotel. The acomadations are excellent. Every person you come in contact with is friendly and helpful. I was able to bring my nephew over to swim in the pool even though he did not stay at the hotel. This was great because I am allergic to cats and was not able to stay at his house.

    5
    « This BW is a true PLUS »

    I love this hotel. It has all the qualities of what PLUS should mean. I recently stayed at another BW Plus and was disappointed as this hotel is what I compare other BW PLUS hotels too. The staff is great, the rooms are nice and roomy, the breakfast is a great value and the fact that the pool/hot tub are open until 11 makes it nice if you are checking in late, as we did. this is our second stay, and has become our preferred hotel when we travel up this way!

    5
    « A pleasant surprise »

    Had a very nice stay here. After some billing confusion on my part, the front desk was friendly and helpful, and got things all sorted out for me. They are pet friendly, but the hotel does not smell like a dog hotel, and the grounds are clean and well maintained. Room has obviously been recently updated, and was spacious and comfortable. We couldn't have asked for anything else.

    5
    « Business Trip »

    Good location off interstate, quiet, clean and provides a warm inviting welcome! I would recommend this hotel to anyone traveling through Virginia. There is swimming and a spa next to an exercise facility. 0ffers a breakfast menu, but does not have a full time service.

    5
    « Property »

    The property was alluring. It was the best Best Western I have ever stayed in. It was close to shopping and restaurants. They had a good fitness room. It has an indoor pool which I did not have a chance to use.

    5
    « Surprise! »

    I did not expect to find such a gem in the bowels of Central Virginia. Above all, we did not expect to find a Best Western that we actually liked and we chose this one only because of its proximity to my business. My wife and I had an incredibly bad experience at a Best Western in Istanbul, Turkey, and we swore never to go to a BW hotel again. This BW in Gordonsville changed this. From now on it is Best Western all the way!

    5
    « Very Nice »

    very nice stay the staff was very nice made the stay nice the pool was great nice and warm very clean hotel people asked if you needed anything else to make your stay even better I give this Best Western a 10 plus very enjoyable stay

    5
    « Great Hotel »

    I have stayed in this hotel 12 nights out of the past 30 and will be staying here again in the future. The employees at this hotel are top notch. I also had the pleasure of meeting one of the owners during one of my stays here and he was a great guy to talk to. Down to earth, friendly and very caring about his guests as well as the staff.

    4
    « Too Many People in the Hotel »

    It was Parents Weekend. Too many folks in the hotel. The breakfast area was overrun. We could not get in and if we could have, there would not have been any place to sit. We ended up at the IHOP. I was not there for parents weekend, I was meeting friends. Too bad.

    5
    « A comfortable stay in Zion Crossroads, VA »

    Our family has stayed at the Best Western Plus Crossroads Inn several times when traveling to visit one of our children attending school away from home. The staff has always been polite and professional. The rooms have been clean. The water pressure in the shower is unbeatable. The beds are comfortable. Overall, this hotel offers a great value for our money.

  • 4
    « Meeting Friends »

    The motel was very clean.The staff were very courteous,and knowledgable.The breakfast was very well prepared and set up.The only problem I had was some noise in the hall.People woke me up outside my door talking and laughing,then a little later someone slammed a door.

    5
    « Great Hotel! »

    There are not many choices in this area for hotels but this hotel does not hike the rates or slouch on the cleaning because they feel that you "have to stay" with them. In fact, I thought the hotel was new and was informed it was almost ten years old! The staff at the front were very pleasant at check in, and everyone that worked in the hotel would always say hi as you passed in the hall. Clean room with a nice surprise that it had a mini fridge and microwave! The pool was great and the hot tub as well! Lots of well stocked food for the breakfast buffet in the mornings! Overall, I would stay again and recomend to anyone looking to stay in the area!

    5
    « Great Stay with Great Staff »

    The staff made this stay a great experience. They were always ready to meet your needs. They had multiple events going on and handled them with ease. You could tell that they wanted you to enjoy your stay/experience with them. We did and I'd like to thank each of them for such a great weekend experience.

    5
    « All good...no complaints »

    AAA rate was $125...newly renovated lobby, friendly staff, room was large and clean, fridge and microwave, comfortable beds. Heated pool and sauna and small gym. Plus a complimentary breakfast! Walmart and other shops in town.

    2
    « Fully Clothed People with Boots Allowed in Pool »

    The hotel let a church hold a baptism in the INDOOR pool. They were fully clothed & were even wearing tennis shoes and work boots into the pool. Sorry, but that is disgusting & I don't know who allowed that. I have no problem with a baptism, but make them remove their shoes, for goodness sake!! What if they had stepped in dog doo before coming inside?

    5
    « A very pleasant stay. »

    We were very impressed with the cleanliness of this hotel and friendly attitude of the staff. We highly recommend this Inn and found it to be a comfortable driving distance from Charlottesville, Montecello, and Montpelier, all of which we visited.

    5
    « Clean and Quiet »

    Great location, very clean, good service, quiet night. Allowed early check in so we could change clothes for a wedding on time. Breakfast was generic, but good. One weird thing was they asked what kind of car we were driving/would be in their parking lot over night.

 

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tutte le direzioni

·Da: Interstate 81. Immettiti sull'Interstate 64 direzione est, procedi fino all'uscita 136 e svolta a sinistra. Svolta a sinistra su Spring Creek Parkway e subito a sinistra su Wood Ridge Terrace per il BEST WESTERN PLUS Crossroads Inn & Suites. ·Da: Interstate 95. Immettiti sull'Interstate 64 direzione ovest e procedi fino all'uscita 136. Al semaforo, svolta a destra. Svolta a sinistra su Spring Creek Parkway e subito a sinistra su Wood Ridge Terrace per il BEST WESTERN PLUS Crossroads Inn & Suites.