BEST WESTERN Hotel Asheville Tunnel Road,  Asheville

4.0/5  - basé sur 1325 notations.
501 Tunnel Road, 28805-1824, Asheville, United States - visualizzare mappa
+1 828 298 5562 +1 828 298 5002

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  • Ricevimento 24 ore su 24
    Ricevimento 24 ore su 24
  • Parcheggio gratuito
    Parcheggio gratuito
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Benvenuto al Best Western® Asheville Tunnel Road!Potrai apprezzare l'infinita ospitalità del sud degli Stati Uniti nel nostro hotel di Asheville, situato in posizione comoda nel cuore della città e vicino a tutte le maggiori attrazioni. Potrai rilassarti nella nostra piscina all'aperto riscaldata prima di un'intensa giornata di lavoro o esplorazioni. Il nostro hotel è situato nei pressi della Blue Ridge Parkway e offre a tutti i propri ospiti una colazione all'americana gratuita a base waffle caldi, frutta fresca, pasticcini, cereali, yogurt, caffè 100% qualità arabica e succhi di frutta freddi. La nostra struttura è stata rinnovata di recente e si trova vicino al centro commerciale Asheville e alla via dei ristoranti. Perciò, a parte la colazione di cui ci occupiamo noi, non dovrai mai andare troppo lontano per gustare un pasto delizioso. Il Bele Chere Festival, nel mese di luglio, è tra gli eventi locali più apprezzati e molti viaggiatori vengono in città per visitare la residenza Biltmore Estate, situata nelle vicinanze. Le Great Smoky Mountains sono a breve distanza in auto e ad escursionisti e campeggiatori offriamo un luogo comodo in cui soggiornare durante i loro favolosi viaggi. Biancheria da letto di lusso, camere fresche e un personale cordiale sono ciò che ci vuole prima di mettersi sul sentiero. Gli hotel nei dintorni di Biltmore Estate sono noti per l'ospitalità, ma noi facciamo addirittura l'impossibile per soddisfarti. Che tu sia qui per giocare a golf o per un viaggio di lavoro, meriti il massimo del confort durante il tuo soggiorno. In questo hotel accogliamo numerosi lavoratori, tra cui dipendenti del Virginia Hospital e del Mission Hospital, ma anche studenti e docenti della University of North Carolina at Asheville. Seti trovi qui per lavorare con BorgWarner, Thermo Fisher o Volvo Construction, sarai in buona compagnia. Il nostro hotel di Asheville è vicino a Biltmore Estate, nota come "la più imponente residenza d'America", e ai negozi del villaggio di Biltmore. Ci troviamo a un chilometro e mezzo circa dalla Blue Ridge Parkway, magnifico punto di partenza per escursioni a piedi e in bicicletta. Il centro storico dista soli tre chilometri circa ed è uno dei migliori esempi di architettura in stile art déco tra le città fuori Miami. Inoltre, troverai oltre 30 ristoranti a pochi passi. Prenota oggi stesso al Best Western Asheville Tunnel Road.

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Da solo Da solo 73
Di coppia Di coppia 444
In coppia In coppia 521
In famiglia In famiglia 437
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BEST WESTERN Asheville Tunnel Road,Asheville
  • 4
    « Overnight visit »

    Was nice and clean but an old hotel. Staff is friendly. Good for 1 night. Wasn't that impressed with breakfast. Outside of Downtown and convenient to everything. Quite surrounding nestled in the mountains.

    4
    « Clean and breakfast was good »

    Bathroom was clean, breakfast was good, with gravy biscuits, waffles, eggs and bacon. Juice and cereal, oatmeal, sweet rolls. Bed was pretty comfortable, The room was a little noisy with traffic outside. Check-in was easy

    5
    « What a pleasant surprise »

    Stayed here one night when visiting Asheville. Booked it on trip advisor after seeing it had good reviews and prices were good. Super clean, very nice room with comfortable beds, and 4 large pillows to a bed! The breakfast was excellent with a lot of choices, not just your run of the mill continental breakfast. We were very impressed.

    5
    « Jacuzzi King Room »

    When we travel we usually don't like to spend more than 75.00 a night, but we really wanted to be close to our destination and have the Jacuzzi tub. From check in to breakfast the whole experience was great! The room just 146.89 including taxes.. I'd we come back through Ashville again, we will stay here again.

    5
    « Anniversary Get Away »

    Hotel had been completely renovated and was wonderful. Great hotel to stay in. Service and food was great. Front desk was very helpful in giving us directions to various locations in the area. I would definitely come back and recommend to others.

    5
    « Comfort and Quality! »

    Would recommend this Best Western highly. Rooms are large, clean and bed comfortable. The extras of fridge and microwaves in the room make it even better. Employees are friendly and helpful. Breakfast room is lovely and breakfast bar well stocked. Near to all of the interesting spots in down town Asheville. The convenience is most welcome whether just staying a night or a few days of touring a amazing city.

    5
    « Asheville »

    Great location to many attractions. A short drive to Biltmore, downtown, Blueridge Parkway, and arboretum. Breakfast spread was extensive. Rooms are clean and must of been recently updated. I would recommend thus location, a good value for the cost.

    5
    « Excellent for business trip »

    Everything was excellent. Rooms were great and breakfast was yummy!! Staff was friendly and the rooms were clean. The hotel was easy to access from the interstate. This made it easy to move around in Asheville. Also, it was located very close to the downtown area without being in the busy part.

    5
    « Very nice motel not far from downtown »

    We chose this motel because it would accept our pet dog. We were impressed: nice room, everything worked fine including the microwave/fridge. One of the best complimentary breakfasts I've had in a motel.

    4
    « Clean and Convenient »

    We only stayed one night. The place was totally packed for a weekday and off season. The room was clean, the breakfast was hot and had a great selection for everyone. The location is convenient to the highway and lots of food options.

  • 5
    « Trip to Asheville, NC »

    Always enjoy staying here because of the friendly and caring staff that work here, Rooms are nice and well kept. Breakfast bar is well stocked and food is great and convenient for travelers wanting to eat and get on their way. The quality and price you get staying here is excellent for the area. I will be a return customer.

    4
    « Nice stay, good breakfast. »

    Rooms nice and clean. Breakfast was good with eggs and sausage along with the typical motel breakfast foods. The place needs a bit of updating, but nothing to complain about. A little noisy unless we kept the fan going, but they were full, and it was typical motel noise. We would definitely return.

    5
    « Overnight stay for Biltmore visit »

    Traveling home from family visit in South Carolina decided to stop for night. Friendly staff, nice location. Rooms are just right, clean and easy access. The area has plenty of places to eat and a very large mall. Lobby was excellent and breakfast was great. I would recommend this Best Western to anyone stopping in the area.

    5
    « Great place, very clean »

    This is a nice hotel. Very clean and comfortable and at a great price! We stayed for 4 nights recently and the staff was very friendly. I was very pleased with my room and will definitely stay here again.

    4
    « Best Western Asheville in Fall »

    This was a very nice motel with good amenities. It was clean and well taken care of. It was located near several restaurants and not far from the city center. The location was close to the Biltmore, and the motel staff provided us with concise directions. Since we were vacationing along the Blue Ridge Parkway, the motel was conveniently located off one of the exits. Note that at the height of the Fall season, prices on the weekends are fairly high.

    5
    « Good Room, GREAT Breakfast »

    This was a two night getaway trip for two "senior" sisters. The location was great with easy access to the major roads. Best of all was the breakfast offering with just about anything a person could want in the way of breakfast food. It had a full time attendant and everything was hot/cold as required and any spills were quickly cleaned up. It was good value for the money.

    5
    « great place, great location »

    This is a very nice place, clean, friendly, and close to all the good stuff: asheville, smokey mountains, fishing, etc. The room was clean; bed was super comfy. It's a 10 minute (max) drive to downtown asheville for some good food, drinks, breweries. And it's about a 30-60 minute drive to some of the best trout waters the southeast has to offer. I caught a bunch of big browns, brooks, rainbows. Check out "The Social" - not in downtown Ash, but a cute little pub (dive bar) with great beer, good burger, some of the best fries I've ever eaten, and live music on the weekends. I will be back!

    5
    « nice place »

    nice affordable place nestled right in the smokey mountains. great staff, clean property very close to downtown asheville I would receommend this to anyone trying to hang in asheville or hike or ride (motorcycle) around the mountains.

    5
    « Great Find »

    We travel most of the time without an exact itinerary. We arrived in Asheville about 3:00 PM without a hotel. Downtown hotels were priced out of our range. A valet at one of the downtown hotels suggested the motel his parents used when they were in town. This motel is just a few minutes from downtown and worked extremely well for us. It is priced modestly and was clean, in excellent condition, the staff was excellent and the complimentary breakfast was great. If you are looking for an excellent motel at a very affordable price, this is it.

    5
    « Good Location »

    We have stayed at this hotel a few times because it is very clean, updated and has a wonderful breakfast area with lots of room to eat and lots of choices of breakfast food and drinks. It is only 10 minutes from Biltmore Estate which is very convenient.

  • 4
    « Great Time »

    We were in town for a few days and went with this hotel for the value and location. Checking in was easy and the room was very clean. It was always cleaned with fresh towels when we arrived back from our day trips. The only 2 issues I had with the property was the room seemed to be more humid than usual. Also, the parking lot was kind of confusing. Other than that, everything was great.

    5
    « Best places to stay »

    I can say that this hotel is one of the best places to stay in Asheville. Very convenient location, close to Blue ridge parkway entrance, lots of restaurants. Hotel is maintained very clean and breakfast is very good. I recommend staying at this place.

    5
    « Convenient Location »

    Good breakfast with several choices, room is updated, quiet, clean, has comfortable bed and pillows, convenient location to restaurants and highways nearby, Blue Ridge Parkway entrance is about one mile.

    4
    « Very Clean and Close to Most . »

    Not the fanciest or the newest but is very clean with a good location . The hotel is right off 240 and is easy to find with or without a GPS . The front desk staff was very friendly and the lobby offers a fairly nice breakfast . Beds are comfy and we had a widescreen TV with nice channel selections . They are also pet friendly . The one complaint with this style hotel is it can be a little noisy but not enough to ruin a nights sleep .

    1
    « A huge disappointment »

    We have booked the Best Western Asheville Tunnel Road hotel long before our arrival therefore we allow ourselves to arrive relatively late at 10:00 pm. We immediately received the room key and start to unload all our baggage and carry them up the stairs to the second floor. After a short while we have noticed that the fire detection system was making loud sound every minute or two that will not let us sleep. I complained at the front desk and received a key to another room which has a terrible smell of burned plastic. Since it was the last available room, the girl at the front desk said that she will try to change the batteries of fire detection system in the first room. At 11:30 pm after all the efforts to solve the problem were unsuccessful we left the motel to another hotel. We traveled 20 minutes to Canton, NC were we stayed at the Quality Inn West of Asheville, which is a better hotel at a better price. We were traveling for 16 days and stayed in the different hotels brands. From all the various hotels we have stayed we were repeatedly disappointed from the Best Western which in most cases provide at a higher price a hotel of equivalent level or lower of its competitors. Along the years we stayed at many Best Western hotels and considered them to be better than others at this level. Unfortunately, this has changed and I will consider twice before booking again hotel from this brand.

    4
    « Very pleased »

    Nice hotel, good price, clean and comfortable, great for overnight stay. Staff was very courteous and friendly, room was well appointed and everything in working order. Breakfast was very good and wifi worked great.

    5
    « Pet friendly! »

    Wonderful surprise! Sometimes when you find an "aged" property that is pet friendly it is run down and not care for. NOT THE CASE HERE! It has been maintained and all efforts have been made to keep these very spacious rooms up to date, clean, and give you everything you need. There was always staff around on the grounds, cleaning staff, and at the office. Friendly, and hard working. Rooms were super clean!

    4
    « Good location, comfortable stay »

    We were in Asheville for a meeting so we didn't spend lots of time at the hotel. The rooms were comfortable and clean, and while the location was not in downtown Asheville, it was close enough to provide convenient access. Be aware that the physical set up is like an older motel: all rooms are accessed from the outdoors, and look out over the parking lot.

    4
    « Nice night sleep and good included breakfast. »

    I was headed out of town and wanted just a quick and easy-access room on the ground floor. I was lucky enough to snag one, with parking in front. The hotel is an older hotel, but the rooms have been remodeled with nice white linens and comforter and a nice size room. Good room for the price. It rained when I was checking in, so having the car in front of the room was great. Lobby is welcoming, staff is very pleasant and included breakfast is warm or cold depending on your tastes. Had one issue, and ended up having the general manager call me while I was heading out of town. Very nice. The hotel is moderate price, and pleasant.

    4
    « Family wedding »

    Good basic hotel with free breakfast. Location about 4 minutes outside center of city. Close to attractions and right off highway...very convenient. On last night of our 3 night stay, saw 2 bear cubs and mother bear crossing street right at hotel entrance...

  • 4
    « Quiet location. Large rooms. »

    Other than a slippery tub bottom and slippery floors in the bathroom area (we carry tub mats with us!), this is a nice place to stay. We asked for a room with few steps from the car and no stairs and they made that happen. The breakfast room is nicely decorated and the food is excellent. The front desk is helpful and directed us to a restaurant close by that was great (Cornerstone Restaurant - reviewed elsewhere).

    4
    « Great place in Asheville »

    I would definitely recommend staying here when traveling through Asheville. Rooms very spacious and clean. Pet friendly. Staff very friendly and helpful. Convenient to the tourist locations around Asheville and just a few minutes from downtown and some excellent restaurants. The breakfast was a full hot breakfast, not just yogurt and pastries.

    5
    « Great Stopover! »

    Stopped by this Best Western on our way to Nashville. Can't say enough nice things about this hotel. The breakfast was great, the staff could not have been more accommodating. The price was extremely reasonable compared to some of the other Asheville hotels we checked. Perhaps the best amenity was the bed as it was so comfortable. A good choice

    5
    « Great Location at a Great Price »

    Our stay was enjoyable. We booked a king room and were pleasantly surprised with a king suite. The location is convenient to visit the Biltmore Estate. The front desk us gave us a great dinner recommendation, which did not disappoint. Book early for better rates! I'd definitely stay here again.

    3
    « Pretty Nice for the Price »

    This motel sits right on the side of a busy highway. It has several two-story buildings on the property. There are no elevators, only exterior stairs, and the rooms open onto a common walkway. I suggest if you have mobility problems ask for a ground floor room. Our room was in the building closest to the highway, on the 2nd floor. Some highway noise does get through, but it was quieter than I expected. If we stay again I would ask for a room in the back building, however, and on the first floor. The staff was helpful; one young woman at the front desk even offered to help us take our things up the stairs when we were dismayed about the lack of elevator (we don't travel light!) and she did come help us. That was very kind (and we did tip her.) The room we were in was well renovated, however the bathroom door and door frame seemed to be the original set and had a lot of painted-over damage. The bathroom door would not shut without a lot of force (and loud noise) and then was hard to open. The bathroom itself, apart from the door, was nicely done. We appreciated the good-size mini fridge, microwave, and safe. HBO was a nice amenity. A/C unit worked well and quietly. Nice charging ports for devices and phones. The free breakfast was okay, just the usual stuff so it could be better. We would stay again if we visit Asheville on a budget as we did this time.

    5
    « Day in the Mountains »

    This Best Western was truly a surprise! The accommodations were absolutely fabulous. The room was very spacious and clean. The hotel was very near to the Biltmore House, restaurants, and shopping. A great place to stay in Asheville!

    3
    « This isn't the place for you, if you need Internet service. »

    Clean, but no elevator to second floor rooms, and the stairs are exterior and of questionable repair. VERY POOR to NONEXISTENT Internet connection. Staff tries, but they can't fix what they can't fix. Room was clean and comfortable. Breakfast was definitely on the high end of the "normal" for this type of service.

    5
    « Great Hotel, great price »

    Very nice hotel. Prices in October are higher than August and September. Front desk staff are helpful and friendly. Plan to stay again in January 2017. Breakfast area was fine. Need to have English muffins and greek yogurt. Room was spacious and quite comfortable for us.

    4
    « Perfect Location ! »

    Very clean and comfortable . We were located close to the Biltmore and downtown . The desk help was very informative and recommended the perfect BBQ restaurant . Breakfast was wonderful, especially the biscuits and sausage gravy. Plenty of selection of breakfast items !

    5
    « Perfect last minute hotel! »

    Came for the weekend for a last minute getaway. The hotel is small but is not dumpy! Sweet staff, the room was really clean and smelled good. The bed was ultra comfy. Would definitely stay here again for a last minute booking.

  • 4
    « Perfect Place to stay in Asheville »

    Perfect place to stay...Room was clean and comfortable. Breakfast was delicious. Had a choice of pretty much everything you would want for breakfast. Staff was very nice. So close to everything in Asheville!

    5
    « Great Stay...would do again, and recommend »

    For such a tourist area..the price was very reasonable. The hotel was an older hotel...But, completely renovated and for all practical purposes looked brand new. I was very impress. Will try to stay there the next time I visit.

    4
    « Excellent Location »

    The hotel is located minutes from downtown Asheville. The property is clean and well maintained. The breakfast is comparable to other hotel chains in this range in that it's not restaurant quality but it's edible. The bed was comfortable the pillows not so much. Biggest issue was that the curtains did not block out all the light that comes from the parking lot.

    3
    « Tired »

    The staff was friendly and the breakfast was acceptable (the eggs were so-so), but the room is need of updating: Worn, frayed carpet, stale air. I'd definitely spend more, if I had to, to stay someplace else. The location is good for exploring Asheville and the surrounding area, but there are plenty of other places nearby. I would have asked for another room, but we arrived late, we were tired, and the place looked pretty full: I guess that was my mistake.

    5
    « Visit for family wedding and leisure travel »

    Very clean updated site.A great value for the price. We found the site on line and with the AAA rate got a great deal. We would definitely recommend this site to our friends. The location was very convenient to the sites we were visiting.

    3
    « Convenient, mid-priced. Feels a little worn »

    I've stayed in half a dozen Asheville-area hotels. I tried this when looking for a decent room that didn't cost a fortune. Location is convenient. Exterior is well maintained. They've done a pretty good job updating an old motel, but the interiors felt tired and worn, even though the decor and finishes have been updated. They're due for another refresh. Beds are hard. Fridge wasn't cold, lamp was broken, caulk was missing around tub, etc. It's time for some TLC. But it felt safe, and was quiet. Lots of dogs but was not disturbed by any barking.

    5
    « Get away from Matthew »

    This is really a great place to come to it's not that fear from downtown Asheville and Walmart and ALDI's too the front desk people are really nice at checking in the rooms are really clean and smells really nice , breakfast is from 6:00 to 100:00 am and the food was great .we'll be back thank you guys for the fun time

    4
    « Sweet dreams »

    After a long day of driving, it was a pleasure to have a clean, comfortable room with a bed. Breakfast topped off our stay- delicious! The coffee was fresh, the eggs were hot and the selection was varied.

    4
    « Nice »

    Clean rooms. It's reasonably priced. Front desk was friendly. Only negative is the parking. We have a truck and the spaces were so small. We had to park on the other side of the building. But we would stay again.

    4
    « Very good experience,large clean room excellent hot breakfast,friendly helpful staff »

    Hotel convenient to all Asheville attractions. Great free hot breakfast in large comfortable dining area. Room consisted of two queen beds in spacious setting,although bathroom was small and refrigerator was not working. All staff was knowledgable, helpful and friendly which provided for a comfortable atmosphere. You

  • 5
    « very nice and clean »

    My first visit to North Carolina was very pleasant. My family enjoyed the state. After a long drive to the hotel, it was a joy to find the place so clean and the staff friendly. The breakfast was great and way above what I expected. I plan on staying at another best western next month.

    5
    « An Excellent Find! »

    I wonder if reviewers who said things like "standard breakfast fare" are really talking about the same place! The breakfast here was amazing! A variety of juice, fruit and dry cereals, pastries, bread, bagels and so on (standard so far), but also had yogurt, a big vat of "real" (not instant) oatmeal with raisins, brown sugar, etc. to add; hard boiled eggs, biscuits and gravy, waffles, grits, prepared eggs (scrambled or buttery omelet the days we were there), sausage and bacon. They even had soy milk available! Definitely the best breakfast ever - and enough room for everyone, too. There are 4 buildings and we were in the one furthest from the office, on the other side of the pool. Our room was great. Everything worked, it was clean, large, furnished nicely - chairs for reading or working at the desk, plenty of light; the climate control system was quiet and efficient; great shower. We thought the beds were very comfortable though I understand that tastes vary. The WiFi was more secure than most and worked consistently with no problems. The location made it easy to get almost anywhere in or out of town and even being right by the highway we didn't notice any road noise at night. I did observe that the price doubled over the weekend and it was much less of a bargain then - but I imagine that's common in the area and just the effect of supply and demand. We were there 3 nights and definitely would stay there again.

    5
    « Nice comfortable and clean rooms! »

    Clean and comfortable beds....bathroom was clean with the regular samples of soap and shampoo, breakfast items were fresh and presented in an appetizing display. The bathroom sink would not drain very well and the bathtub stopper would not stop the water up - but I improvised by putting a hand towel over it which kept the water from escaping.

    3
    « Served its purpose »

    Surprisingly did not notice road noise, standard breakfast fare and our pet friendly room was a little grungy. Our socks were dark gray on the bottom from walking on the carpet in the room. Plus side, it is pet friendly and even has a dog station in the dog walking area.

    4
    « Clean Hotel »

    My Mom, Aunt, and I stayed here for two nights. It was a very clean hotel. The breakfast was good and the WiFi worked great. We ran out of toilet paper and I used the extra roll. The cleaning lady didn't give us an extra roll of toilet paper and we ran out again. So my Aunt had to go to the front desk to get more toilet paper, this was the only problem we had .

    2
    « Terrible Room »

    The room was terribly humid even though the A.C. was on everything in the room was damp. The bathroom/sink area was cramped impossible for two people to use either at the same time. The room was ugly and uninviting. A gap under the entrance door let bugs in.

    1
    « Room clean corridors stained and smells of beer »

    We moved rooms because it became clear that our neighbors were hosting a party- our neighbor in the second room stumbled up the stairs in front of us. Desk clerk was great - helpful and cheerful. On highway- pool is in the parking lot. No windows to open in rooms.

    5
    « Perfect place to stay while exploring Asheville »

    Another perfect stay at the Best Western on Tunnel Road in Asheville. A comfortable place to relax while visiting in the Asheville area. The staff is always attentive, the rooms are pleasant and clean, and breakfast has a wide variety of items. A great place to launch your mountain vacation.

    1
    « disappointed »

    dirty, damp carpet that made your feet black/dirty if we went barefoot, had to where shoes. room smelled like mold and mildew. we could see mildew around the bathroom vent fan. After complaint, the staff attendant took 25% off the first night, stated they were full and couldn't move us to a clean room. Very disappointed with our visit to Ashville because of hotel condition.

    5
    « Wonderful Visit »

    Very clean Very efficient. Close to many fun things to do. We were greeted with a very friendly desk person and the next morning there was a huge breakfast buffet. The beds very very comfortable and I can't wait tio go back.

  • 2
    « Disappointing. »

    Was disappointed with this particular Best Western. The breakfast was nice enough but the mattresses were pretty hard and not as good as other hotels for similar prices. Likewise - consistently throughout the night there were construction workers that were very loud meaning sleep was difficult.

    5
    « Good value »

    This property was nice. The room was updated along with the lobby and breakfast area. It is an outside entranced hotel. The room was in great condition and conformable. The front desk staff was very friendly and helpful with local directions. Would pick this hotel for sure on our next trip to Asheville.

    5
    « Very helpful and friendly front desk and helped me find the places that I was looking for. »

    This is a very nice place to stay and I will come back in the near future. I in finding the place because it isn!t next to the other Motels. I was very impressed with everyone at the front desk and they mad me sold on coming back to this location.

    5
    « Best Best Western eva! »

    Everything about it was great, super clean, super quiet, large room, great, great shower pressure, the breakfast was the best of any best western I've ever stayed, great front desk service... seriously, fabulous hotel. Thanks!!!

    3
    « Not the best but ok for the price »

    For the price, it isn't a bad hotel. Our room was in need of some fixing up, Also not a fan of the "motel" type setup. I prefer all the entrances to be indoors and was a little uncomfortable here since it was just my daughter and myself. Staff was friendly. We were in the 200 building, so we weren't right on the street so traffic noise wasn't a problem. Our room was on the second floor - no elevators. Not really a problem for us but those with mobility issues wouldn't be able to get to the room.

    3
    « Helpful Staff - Okay for a Night or Two »

    When I relocated to Asheville recently, I needed a motel where I could have my pups with me and this was the only one available because of a holiday weekend. The staff (desk and housekeeping) were very helpful and nice. The room was average; however, the AC smelled like mold/mildew when it was turned on - my allergies were not happy about that. If you're looking for a stopover, then I'd say this is fine; however, I wouldn't want to stay there more than 1-2 nights. The only other minus is that it's located in a dip between hills so cellphone service is spotty at best.

    2
    « Dirty Floors »

    Upon arrival, everything looked okay. The internet was fast and the beds and bathroom looked clean. It wasn't until my daughter started crawling around that I noticed that the carpet was filthy! To top it all off, the beds were hard, and pillows were lumpy. Not a great night. Not a place you want to take your baby or toddler.

    4
    « Wasn't expecting that Good »

    From the check in to the check out, everything was relatively fine. Good service of front desk and breakfast attendant , polite, friendly. Room extremely clean even in the details like the sanitized glove where is the remote control, Bed extra confortable and price reasonable. Very satisfied.

    5
    « Asheville Best Western »

    Excellent breakfast. Lots of hot and cold choices. We especially liked the granola and the pot of fresh oatmeal. Breakfast area was large with lots of tables and chairs. The room we stayed in was newly remodeled. Another amenity we appreciated was the 2 bottles of complimentary water and mints in the room.

    4
    « Old style motor inn »

    Old style motor inn with outdoor entrances to the rooms. However, the rooms are very clean; the staff is friendly, and the hot breakfast was way above average for this type of hotel. Tunnel road location requires a car to access downtown Asheville or other tourist destinations such as Biltmore.

  • 2
    « Barking Dogs »

    Room was adequate and the hotel seems to pride itself on cleanliness. Too bad that they don't seem to care about guest's comfort. The room next to us had two dogs that barked a lot when the owner's were out of the room. The front desk called the dog's owners who conveniently didn't answer their phone. They did offer to move us to another room but we were leaving the next morning and didn't want to pack, unpack and repack. They did, however, take $15 off the bill. I feel that it should have been more. The hotel has several different wings and if they want to continue to allow pets, I don't see why they don't confine them to just one wing.

    3
    « Best Western - Asheville »

    This is a motel, not a hotel. Please advertise as such. WAY overpriced. If it had been more clearly advertised as outdoor access, modest accommodations, and more appropriately priced, I would be giving a better review. Located near mall a plus and breakfast was good.

    1
    « Terrible experience »

    I was given a room that was occupied and the housekeeping supervisor told me that the lady at the front desk always makes the same mistake. 2nd room smelled like cigarettes, and was dirty. Finally kept the 3rd room, even though it did not smell clean, vanity light was broken, no shower curtain, towels were paper thin, one was torn. General appearance was old and poorly kept.. Breakfast was less than fair, below average food quality.

    1
    « The worst hotel ever »

    I read all these "excellent" reviews and wonder if we're talking about same place. We were there 3 days ago First room given was occupied, second room was dirty and smelled of smoke. Third room's carpet was dirty, candy wrappers on the floor, one towel in bath (we were 2), towels old and torn, bathroom floor not clean, no shower curtain and light in bathroom not working. Please note I'm a BWestern fan, but this is the worst ever. Breakfast ok and Courtney at Front Desk otherwise, it needs a thorough cleaning and better staff. Avoid this hotel.

    5
    « Wedding »

    Bit pricey for the room. Breakfast was delicious. Room Was clean. Convenient location. Looked like it had been previously a motel that Best Western took over. It was difficult to turn left when leaving. The pool looked very inviting but we didn't have time.

    5
    « Excellent value for the area »

    We truly enjoyed our time here. The ONLY detractor for myself was that the mattress was firmer than I like, but I'm used to a Sleep Number bed and a softer setting. My wife likes a firmer mattress and she was very satisfied with the mattress just the way it was. It's just a matter of personal taste. I still got a good night's sleep, though I woke up and had to reposition a few times. The breakfast was great! Many more options than most places, and a filling, tasty meal to start the day. Waffles, pre-cooked omelets, hard-boiled eggs, sausage, bacon, biscuits and sausage gravy, fresh oatmeal on the hot menu, and lots of options on the cold menu as well.

    4
    « Convenient location »

    We were dropping off friends at the airport early in the am, we were able to check-in early and enjoy the day at the Biltmore. Carpets had just been cleaned, nice room. We had a room toward the back of the property, not sure if it is noisier closer to the street.

    5
    « This Best Western was the best of the Best »

    I count on Best Western to give me an excellent experience and Asheville even exceeded what I Expected. From staff to room to the wonderful breakfast, all was A+. We ordered a rollaway bed and it beat us to the room after check-in. The staff helped us with tourist questions and getting our points straightened out. They seemed to know what we needed ahead of us asking! I am left with a feeling of a great Best Western visit.

    4
    « broken fridge »

    Every thing in my room was ok except for the non working refrigerator.The room could have had more detail cleaning but overall the carpet and bedding seemed clean enough. In closing I wish the pool area could have fixed pool basket ball goal net and had more chairs with shade umbrellas.

    5
    « Completely renovated--like new »

    This hotel sparkles. It has been completely renovated. New furnishings, very comfortable beds; our unit even had a new Jacuzzi. Great value too; one of the least expensive lodgings among major chains. Comes with hot breakfast; large breakfast room with plenty of seats. Located on east side of town, near Interstate highways. Good selection of restaurants toward downtown, but only a few minutes away. Staff recommended a superb place for dinner.

  • 5
    « Very clean and spacious rooms, good breakfast too. Nice staff »

    We had a very stressful, long, rainy drive the night we checked in. Our room was extremely spacious, quiet, clean, conveniently located and the front desk staff was nice. If I happen through this very quaint city again, I would definitely stay here!

    5
    « The Best! »

    This is the only place we stay while in the area. The rooms are clean and comfortable and the pillow top mattresses help when you have a next day agenda and need a good nights sleep. We visit Asheville occasionally and this BW is conveniently located close to restaurants, stores and downtown. Especially enjoyed the room with a jetted tub with entrance in Lobby. Never disappointed.

    5
    « Reliable »

    We don't do road trips that often but we usually look for Best Westerns. This one didn't disappoint. It is located conveniently off of I-240, exit 7. The room was clean and comfortable; and the staff was friendly and helpful. The only problem was a loud motorcycle that was being warmed up early in the morning, but that is not the fault of the motel.

    5
    « Sending son off to college! »

    This is a very nice hotel at a reasonable price. My husband and I stayed when we took our son to move in to college in Swannonoa. It is clean, pool is nice, staff is helpful, breakfast was good, beds are comfortable, WiFi worked well. Small fridge, coffee pot, even a safe for valuables. The location is very convenient, less than 10 minutes to downtown and it is a straight shot on Tunnel Rd. I would definitely stay here again and recommend it to friends. I am happy to have a "goto" spot now that my son is there. It is also close to his college.

    5
    « Nice place to stay »

    Clean, comfortable room with plenty of amenities. Great location to downtown Ashville. Friendly staff. The bottled water and Candy in the room were very inviting.Will be back, when visiting the Ashville area.

    5
    « Great location, fast internet, yummy breakfast »

    Having had a couple of bad experiences at Best Western Hotels, I was reluctant to book this one. I am glad I did though. Hotel was centrally located, rates were fair for the area, breakfast was really good. Although we were near the highway, we heard no noise. Everything was in excellent working order, internet was fast, pool was clean and had many chairs available. I would stay here again!

    4
    « Never have had a bad review »

    I have always stayed at Best Westerns and find them to date to be always clean, to have friendly helpful reception. The breakfast has a good selection and the coffee is really good. Rooms are really clean and the beds comfortable..

    2
    « The only best western in ashville »

    use another hotel, This hotel is located next eating and shopping. But you will displeased if book here. The staff is not professional or helpful, the hotel is not maintained' You would be much happier staying in another hotel.

    4
    « Always Clean and Friendly »

    The staff here are very friendly and accommodating. Clean and comfortable rooms, that have everything you might need. If you have forgotten something, just ask. A great breakfast is included? What a package.

    5
    « Good place to stay in Asheville »

    Clean comfortable room. Staff was attentive and friendly. Beds were great. Location is excellant for visit to downtown Asheville. The breakfast was good with many choices. Hot food and plentiful. Room was quiet with good parking in front of room. Stayed one night but would go back if visiting Asheville.

  • 2
    « Same motel? »

    We paid about a third of the price listed here. The carpets and bathroom tile were damp (rainy outside, very humid), even after a move to a room where the AC worked. Strong chemical scent might have been room deodorizer to cover the odor of mildew. Desk clerk was apologetic and helpful, but housekeeping wasn't great (e.g., removed and didn't replace soap). Two of us changed rooms.

    4
    « Surprisingly good »

    I was a little dubious of this place; I don't usually stay at hotels where are the doors are on the outside. And it started off a little rough, because we had trouble finding the room - it was on the back, and nothing indicated the room numbers on the back. However, the room was large. The bathroom was recently remodeled. There was a mini-fridge and a microwave. And, surprisingly, they gave us a couple of small bottles of water. It was clean. Breakfast was very good. Biscuits, waffles, oatmeal, bacon, sausage, eggs, yogurt, cereal, pastries, fruit.

    3
    « Convenient Location »

    This is an older property consisting of several 2 story buildings. Room access is from the outside and there are no elevators to the second floor. Our room was recently updated and was clean, comfortable and quiet. Be sure to request a room facing away from Tunnel Road to avoid street noise. Since the buildings are clustered together, parking may be full near your room, but there is additional parking near the lobby. The free breakfast included a good variety of offerings - eggs, sausage, bacon, biscuits and gravy, cereals, waffles, fruit, etc. The hotel is about ¼ mile from I240 and a 5 minute drive to downtown Asheville. It is also about a 10 minute drive to the Biltmore Estate and the entrance to the Blue Ridge Parkway. While there are no significant complaints about this property, it rates just average when compared to other Best Western properties we've visited.

    5
    « Clean rooms, Hot and Cold Breakfast, Close to downtown »

    Stayed here while son playing at John B Lewis. Half way between fields and Asheville. Clean big rooms with microwave and fridge. Newly updated decor. Huge breakfast offerings-both hot and cold. Great value. If you are into Pokemon Go-spawning like crazy just sitting in the room. Welcomes dogs. Has a dog walking area behind the hotel with free dog bags.

    3
    « hotel experience »

    House keeping very sloppy. Many dirty items not removed or cleaned. Dirty coffee cups, dirty towels not replaced. Clean towels left on bed and not hung on racks. i WILL NOT STAY AT THIS HOTEL AGAIN ON a return trip.

    4
    « Nice stop »

    Half way to Hilton Head, we spent one night here. The breakfast bar was great and the room was clean. We will stop here again when in Asheville. This location is close to the downtown area and the Blue Ridge Parkway.

    3
    « Reasonable price for the area, »

    It is an old-fashioned motel -- outside entrances -- but in good condition. Friendly staff, just a few minutes from downtown Asheville. NOT walking distance, if only because of the tunnel (people honk their horns in the tunnel). Breakfast was typical fare -- eh. We would stay there again.

    3
    « Disappointed »

    The reviews for this Best Western were a little misleading. The queen room that we had was just okay. It smelled like smoke, even though it was a non smoking room. We arrived around 7pm to room with a broken AC. The staff was able to repair the unit within about an hour.....thankfully, as the hotel had no rooms to move us too. I did love the outdoor pool. Reminded me of my childhood. Not a bad place to sleep for the night. Just not as nice as the reviews suggested.

    5
    « They are great! »

    I will definitely stay in this motel the next time I come back to Asheville. We have a dog, and she was welcomed just like any other guest! We had a beautiful room on the second floor which was very clean and quiet. Breakfast was out of this world! It was the best free breakfast that I've seen anywhere outside of Europe! The location is much closer to downtown Asheville then I had thought, so that was a happy surprise. And the $10 extra I had to pay for the dog was well worth it since the rooms are so clean and do not smell of disinfectant like other hotel chains. We did have a problem with a missing remote for the television, but they worked very hard to overcome the problem for us. Everyone that worked there was excellent. This best Western on Tunnel Road is the place to stay if you want excellence for such a reasonable low price.

    5
    « Nice place to stay in Ashville for families »

    Hotel is 2 story with easy access in and out for vehicles. Room was very tidy and the beds made daily. The pool was clean and safe, had to use room key to enter. Breakfast room was very clean and tidy, well spread out with a good variety. Staff were friendly and helpful. This is a handy location for restaurants and if you are visiting Biltmore or going rafting in the hills!

  • 5
    « Nice accommodations »

    This was my second visit to this hotel in the past three years. Very nice clean hotel with great service. They went the extra mile with the variety and quality of their breakfast . Being that we were on a Motorcycle and not familiar with the area, we used UBER to get around. Fun area. I would defiantly come back and stay at the Best Western Tunnel Road!

    3
    « Expected much more! »

    After reading reviews we anticipated an above average Best Western. Really disappointed! The room was only marginally clean. The moisture was beyond reason (rug was so wet you could not walk on it with bare feet). Room was crowded and difficult to maneuver. Just really reminded us of an old time 50's motel. Usually Best Westerns have a laundry room (really important to those of us traveling for any length of time) and this motel did not have one. Very inconvenient. Staff was helpful enough but nothing outstanding. Will look for another motel the next time in the area.

    5
    « "Great night's sleep" »

    This was our third stay at the hotel in the past year. The bed and pillows are super comfortable. Even though it's located on a busy road, we could not hear the traffic from our room. The location is perfect for us as it is near family who live in the area and provides easy access to Great Smoky Mountains National Park and the Blue Ridge Parkway for our hiking adventures. The desk clerks are very capable and helpful in providing directions to local attractions and amenities.

    5
    « Great quality for a quality price »

    My first stay at a Best Western and I was pleasantly surprised. Clearly had the look and feel of a more upscale hotel. Everything seemed clean, neat and the customer service was very good. The hot breakfast was on par with a Hampton, which I'm most used to staying at and this whole experience felt comparable. And for a better financial expense.

    4
    « Great location »

    Hotel is very convenient to downtown and close to many places to eat. Also close to Biltmore estate. Room was pleasant and clean. Bed was comfortable. Free breakfast a plus. Staff are friendly and gladly provide clear directions to various places of interest. Will definitely stay there again.

    4
    « Older but with Upgrades »

    Spent 1 night during a many state road trip. Convenient off interstate and close to Great Smoky Park. Comfortable room with outdoor access. Although BF said 6am, was ready earlier which was a bonus since we had a long drive to New Orleans. Comfy bed and room although smelt a bit musty, even with AC on ( which worked well ). Would have been a bit expensive to pay for but able to use BW points we accumulated. Not sure would stay again if we had to pay though

    5
    « First floor with outdoor entrance »

    This was a very nice motel. There were three of us couples on our summer motorcycle trip. Just get a motel when the day is about done. We were excited that our motorcycles could be parked right outside our door for the night. It was a newly renovated room and was very clean. We even enjoyed the pool and the spacious continental breakfast area. Would stay there again.

    5
    « Great value »

    Newly renovated room, very clean, comfortable, pretty on the outside, very convenient to downtown Asheville. We would stay here again. I wouldn't recommend the breakfast for anyone with gluten allergy. Not a lot of options, otherwise, wide variety of breakfast items for those without allergies.

    3
    « Outdoor entrances »

    Woah I would have known this was exterior corridor and on the freeway. The room was ok at first glance. But little things like an upside down light switch, chips in the tub and coffee maker with no cups started to wear thin. Staff was pleasant and lobby looked good.

    4
    « Great visit near the Biltmore »

    Had trouble finding a room on a July Sunday, but, fortunately, found a room here the night before our visit to the Biltmore. The rate was a bit steep for a BW, but, given my late booking and the demand, it's to be expected- so, reserve ahead!! The beds were comfortable, the room clean, and the breakfast filling. My only complaint is having to carry a large suitcase up an outdoor flight of stairs, no elevator, but, exercise. I would stay here again.

  • 5
    « GREAT & CLEAN PLACE TO STAY »

    We came to Asheville to pick up my 92 years old mom. We stayed at BW for 2 nights. The staff was very nice and friendly and would go out of there way to help. The lady at the front desk was very nice and friendly. She made you feel at home. The room was very very clean looked like it was brand new. The bathroom had a large tiled shower. Very nice. The breakfast was awesome. They had hot food (scrambled eggs, boiled eggs, sausage, biscuits and gravy) plus waffles cereals and fruit. The ladies who put the food out watched the amount of food put out to make sure nothing ran out. The first night we stayed there the motel was SOLD OUT. I went to breakfast thinking they would run out of food. To my delight they had plenty and kept it stocked. The prices were reasonable and as I said the rooms were very nice. The next trip to Asheville we will stay here.

    4
    « 501 s tunnel »

    overall satisfaction; bathroom floor stayed damp; a/c either on or off. breakfast buffet showed effort by hotel to provide a variety (I just can't seem to ever like scrambled eggs from a hotel!) fairly busy road is Tunnel and a major intersection of it and highways is merely 2 blocks away. This probably contributed to the noise at the pool (I was fortunate enough to be in back building so shielded by another building), and also the delay there almost always was getting out of the driveway. staff in lobby very good, but housekeeping staff did not speak English

    4
    « Reasonably Priced! »

    Our room was extremely adequate for our needs. A very large, hot breakfast buffet was included in the price of the room. It is conveniently located, right off the expressway and 3 or 4 miles from downtown. The heated pool was open until 10 pm and was clean.

    4
    « One night only »

    This nice clean place was perfect for our needs. The front desk staff was very nice & helpful. The breakfast in the morning included waffles bacon and eggs - certainly exceeding our expectations. We grabbed a couple apples for the road and coffee/fruit seemed to be available 24/7.

    5
    « High Quality Motel »

    We were looking for a basic place to stay that was pet friendly. The BW Asheville Tunnel Road was a great price, but the very pleasant surprise was to see how well-maintained and clean the entire motel was -- from the outside to the rooms. It has clearly been recently upgraded, so the furnishings and finishings were very nice, to include USB charging ports, granite counter, etc. My wife enjoyed the pool.

    5
    « Very pleasantly surprised »

    5 stars for what it is. I travel for business all the time through rural America so I've stayed in many aged Motels (with an M for Motor Hotel), outside entry etc. Sure this motel has "old bones" but the renovations and upgrades for this style of 60's-70's vintage motel are second to none. Very nicely updated. Sure it's not a new Hampton, but the rooms are clean, comfortable, and everything is well updated. I was impressed. The staff was as good as any hotel a star or two up the food chain. We were there for vacation so we didn't need a lot of business amenities - but they appeared to have them. DEFINITELY worth the price compared to what else is in the area. I stay at a newer hotel in another part of town for business..... for 30% more money. Not sure I'm getting much more for my 30% other than location. This Best Western is highly recommended.

    4
    « short stay but very nice »

    we were only in Asheville one night but were pleasantly surprised with the service and the cleanliness of our room. Our room was also quiet which was another surprise since the hotel is so near an interstate and on a main road. Breakfast was way more than we were prepared for. Very nice stay. Would recommend and return.

    5
    « Great place to stay »

    I was very happy with service, cleanliness and location to the downtown area of Asheville. A friend of my recommended staying at Best Western Motels because they have had good experiences staying at these properties. I have been very disappointed with the inconsistency of Wyndham properties. They can be good or absolutely awful. So far I am very pleased with Best Western. They actually have a real breakfast.

    5
    « Great Hotel for a night or Two »

    We drove to the Great Smoky Mtns. and used this hotel for our stay. The room was very clean and updated and best of all the price was very good and we were able to have our dog for a nominal fee. The breakfast was good and the staff kept up with keeping food stocked and tables clean.

    4
    « Nice Retreat »

    My spouse and I's stay at Best Western (Ashville Tunnel Road) was very good. We have stayed at Best Western prior to this visit and are always pleased with the level of service, cleanliness and friendly atmosphere. It is really nice to not have to travel for breakfast and you know they have it covered for you. Great place to stay. Thank You.

  • 5
    « Girls get away »

    Best Western did a wonderful job with their comfort, service, and thorough attention to detail. The room was quiet and comfortable. The one concern I had they attended to quickly. The staff was welcoming and inviting. I would definitely stay again.

    3
    « You get what you pay for! »

    My Son and I traveled to Asheville to visit local attractions and sample some of the local breweries. My impression is that we paid to much for a hotel that was in need of updating. BUT--ALL the hotels in Asheville are OVERPRICED! Not a big fan of free breakfasts. Choices yes--- but healthy or tasty NO!

    5
    « Excellent location for Blue Ridge Parkway »

    Reserved this hotel on line with special instructions of a lower room near the office. Upon arrival, we had exactly what we had asked for and the staff was very friendly. Very helpful with directions to restaurants for dinner and then had a hot breakfast with eggs, sausage, waffles, cereal, toast, danish, juice, coffee, and milk. I will stay here again when visiting this part of North Carolina.

    4
    « Nice hotel for holiday weekend »

    Stayed there over the July 4th weekend. Clean, basic motel with no complaints. Breakfast was ok. Staff was friendly. Very convenient location near Black mountain, downtown Asheville, Biltmore, and the Blue RIdge Parkway. It was a full house with no vacancy over the holiday but the motel was quiet as were the rooms. Walls were not paper thin like in some hotels.

    5
    « 4th Of July »

    Friday night on a holiday weekend and it was their last room as we arrived at 6PM. Top of the line room we really did not want with a Jacuzzi . We did although gladly use it as we were on a 2500 mile motorcycle ride and it was nice to relax. I give average value only because we would have preferred a standard room at standard pricing.

    5
    « wonderful stay »

    everything was perfect during our very short stay: check in was easy and quick, room was big and welcoming and clean, both beds were extremely comfortable, breakfast was excellent, price was outstanding - cannot compliment enough

    5
    « Awesome Visit! »

    I wanted to surprise my wife for our 31st wedding anniversary with an overnight getaway. I chose the Best Western on Tunnel Road in Asheville N.C.. Our visit was great from the beginning. The grounds were very clean and the staff was friendly. When booking the room I let them know that it was our anniversary. I was not expecting anything from it but when we got there we were both surprised. The room I booked had a Jacuzzi in it, which I did expect. What I did not expect was rose peddles on the bed, Jacuzzi and dresser. The peddles were laid on in two hearts with I Love You in them on the bed. Several towels were folded into beautiful swans on the bed and the Jacuzzi. It was very special. The room was very clean and comfortable. The breakfast area was very well done and spacious. Breakfast was great and there was a lot to choose from. We did not swim in the pool but did go look at it. It was big, clean and inviting. We would definitely go there again.

    4
    « Better than it looks from the outside »

    This is a motel-style property that admittedly appears a bit dated on the outside, but you can tell that the interior has recently been remodeled. The rooms were clean and comfy, and the lobby/breakfast area was modern and spacious with plenty of seating. Breakfast was good, having all of the typical choices (eggs, sausage/bacon, biscuits/gravy, waffles, cereals...etc), and while it got busy at times, everything was restocked promptly. The pool was quite large, and while it was right next to the road, it was never a problem for us. My kids loved the basketball hoop! The hotel location provided easy access to the highway and was only about 2 miles from the Blue Ridge Parkway. It was great for exploring the local parks and mountains! My only complaint was the A/C unit was a bit loud and gave the room a slight musty smell. Overall, it was a great 4 night stay and I wouldn't hesitate to stay here again.

    3
    « More Motel than Hotel? »

    Some previous reviewers have stated "good for basic stay". I would agree-there are pluses and minuses. The Good: Pleasant staff, accomodated my room location request, lovely breakfast choices in pleasant area, pool looked clean and appealing, good to have fridge and mic in room. The not-so-good:The room seemed to have 200% humidity which the loud AC unit didn't clear up until approximately last day of my stay. Several other reviews describe the loud, inefficient? AC unit The toilet area is tiny (altho it is obvious that this is a remodeled property, and this is probably the best they could do. So tile and fixtures are o.k.). Review probably comes down to a "Value" issue.It is a "nice" place, and with the use of Google, the location (beside busy hiway) should not come as a surprise, so therefore the problem, in my opinion is that it is just Overpriced.

    3
    « Pretty nice »

    It was reasonable priced and close to all the places my husband & I planned to visit. I can tell that they do make an effort to keep everything clean & operational. When ever I come back to Asheville this will be a hotel on my list of places to stay.

  • 3
    « 3 day stay »

    This place had its good and bad points. On plus size not a bad price. Room appeared clean, had a pool and breakfast. Cons the first day we arrived the room smelled of what I describe as wet cat. And an air freshener was glued to the air conditioner. On the second and third day's the smell started to lessen. Also the pool was in the front parking lot right beside 4 lanes of traffic so it was very noisy , but was kept clean. Would I stay here again yes. I saw no bugs etc. I just wished the had a chair on the walkways to sit outside at night. That would have been nice.

    5
    « Great stay »

    We had an excellent stay and were treated with respect and dignity. The staff was friendly and helpful. The rooms were clean and the breakfast was excellent. We enjoyed our stay and we recommend this hotel as a great place to stay.

    5
    « Very nice hotel »

    This hotel had a very nice room, very clean, nice sink, nice king size bed. The only complaint was I had a little difficulty finding a parking spot, but the hotel was full, so I guess that was to be expected.

    5
    « Pleasant & yummy breakfast »

    Nicely decorated room gave us a great evening stay on a very comfortable bed. In the morning the young lady taking care of the breakfast bar made it a very pleasant experience. Her happy attitude and the great food that was served gave us a good start to the day. I am looking forward to the next time we stay there.

    3
    « Basic hotel stay. Really smoky room. »

    The weekend we needed a place to stay in Asheville was apparently the same weekend that the rest of the world was visting Asheville bc everything was booked in the city! Thankfully, we did get a room at this motel. It was just your basic motel and somewhat high for the accomodations, in my opinion. The continental breakfast was average, Beds were comfortable and room seemed to be clean but the only rooms that were available were smoking rooms and it was SO smoky!! We literally had to wash everything including our bags upon returning home and we are very tolerant people. So, if only a smoking room is available for your stay, you definitely want to think twice. I literally had a hard time sleeping for the smell.

    5
    « Nice and quiet »

    I travel with a large dog and this is hotel that allows dogs. Very nice, clean rooms. I notice they are sold out while we are here, and I'm sure one reason why is: good price and nice quality. Close to a busy road and I hear nothing. I don't hear other dogs (good dog owners!) I don't hear traffic. I notice the pool is well used; ice machine has ice; easy and convenient parking, place to walk your dog (and they stock with bags, too). I'll be back.

    4
    « Good for a basic stay »

    Comfortable hotel for a short stay in Asheville. Convenient to most things on the east side. Great breakfast. Older folks might want to request a first floor room as there are no elevators and the steps are a bit steep.

    2
    « One Problem After Another »

    We chose this hotel for it's convenient location. It is fairly close to town and fairly easy to navigate. However, the housekeeper didn't fully close the room door after cleaning on the first day, leaving our room door unlocked and ajar all afternoon. The refrigerator didn't work the entire stay, but we didn't report it because we had a cooler on hand. The float in the toilet tank started sticking on the last evening. We reported this problem early the next morning, but never received repair or even a check prior to our departure. The breakfast was good and had some hot food on the bar, which is preferable to cold pastries. The wi-fi was spotty. Overall, a poor experience.

    4
    « Overall, great!!! »

    We don't stay in a motel very often. I couldn't remember the last time we stayed in a motel with an outside entrance to the room. We were pleasantly surprised. The room was huge and very clean. Great shower. The breakfast was good. The location was easy to get to from downtown.

    5
    « My new favorite Asheville Hotel »

    We stay in Asheville several times a year and had become dissatisfied with the value of our previous hotel of choice, The Indigo, so we tried the BW on Tunnel and found it to be a much better value with better amenities and just as an accommodating staff. The room was extremely clean, bed was comfortable and the location was very close to shopping and downtown. We have found our go-to hotel in Asheville and we will be back.

  • 5
    « Vacation »

    Great place,close to downtown and Biltmore Estate Rooms clean everyone friendly. Will stay again and tell all my family and friends.ask for discount coupons to Biltmore and get 10.00 off per person for two days. Plan spend at least two days at Biltmore,the Winery the horse back riding and walking trails are the best. Spent several hours at the winery eating and tasting wine no limited on how much you can try. Plan to eat at Tupelo Honey restaurant in downtown for bkfst and dinner. You will love the service and the food. Make sure you get the biscuit and jelly.

    3
    « Fairly dated but clean »

    We stayed here because finding lodgings on a June weekend in Asheville can be a challenge. This place is dated, and low on charm, but adequate and clean. It is dated. I cannot even say you get what you pay for, given we paid a pretty penny. Oh well, this is what happens when one does not think ahead. There is an outdoor pool. It was full of kids having fun. So, if you have kids this might be a great place to put up. If that is not your situation, try to stay elsewhere so you can soak up more if the charm of this great town.

    3
    « This is a Motel »

    This motel advertises as a Hotel in Downtown Asheville. It is, in fact, a motel that is miles away from Downtown. You can't even walk to downtown if you wanted to, since the hotel is on a giant boulevard, just off the highway. The motel is fine, as far as motels are concerned. It was clean and updated. The breakfast was better than expected. The staff was pleasant and competent. But, I absolutely would not have paid 170.00/night for a highway motel. I am a little bitter that I was lied to.

    5
    « Great Hotel Room! »

    I booked this hotel from reading reviews and it didn't disappoint! It is an older hotel that has been totally updated! We loved the location and Asheville was very easy to get around...close to downtown, the river (you should float it by tube or kayak) and the Biltmore. I liked the fact that the doors opened to the outside (like when I was a kid). The room was big, the beds were super comfy (if you dont sleep with your child that kicks), the bathroom area was totally updated with new tile and the pool was nice and big (which the 8&11 loved). The breakfast area is nice and very updated. We liked the breakfast (biscuits, gravy, eggs, cereal etc) but the girls were disappointed there wasn't any waffles...oh well.

    4
    « Clean and Comfortable »

    The Best Western Biltmore East is actually no where near the Biltmore Estate but don't let that discourage you. You can hop on the highway and be at the Gates to Biltmore in about 10 minutes. s for the hotel, we found it very comfortable. It seems to have been recently upgraded and is very nice, not your typical roadside motel. The beds were wonderful and the breakfast was more than the usual cold fare. Front desk staff was adequate but had little desire to direct us around town. Housekeeping staff was efficient and not intrusive. The only down side to this place can be the price. Most of the time it is around $80-$90 a night but hold onto your wallet during October and early spring when the rates jump to over $200 a night!!

    5
    « Nice and comfortable! »

    This is an older property but it is superbly maintained! Rooms are clean and well-supplied, staff courteous and friendly and helpful with local directions. Honestly, it is a nice, quiet and conveniently placed hotel. We enjoy our BW hotels!

    5
    « Our dog approved! »

    As a pet owner I was very impressed that there is a spacious area for the pet owners to take their pets out. It is clean, the plastic bags are provided and it has plenty of light at night. Nice touch! The rooms are clean, well furnished, and they smell good. The breakfast was good as well. Best Western did not disappoint us. Well managed property.

    5
    « Clean, Safe and Priced Right »

    Visited Asheville and stayed here a couple of nights. Quiet location, although near busy freeway. Rooms were the cleanest I've seen anywhere, spacious and comfortable. Great location for visiting Biltmore Estate. Arrived early and they allowed us to check in early. Would definitely stay here again.

    5
    « Enjoyable stay »

    Having stayed in best westerns for many years, I was looking forward on the stay in Asheville. This property did not disappoint. Room was clean, grounds were well kept. Good breakfast, attentive staff. Had a swim in the beautiful pool. Excellent location! Would definitely recommend. Will return!

    4
    « Great Value »

    We normally do not stay in Best Western hotels but we were pleasantly surprised by this one. It was really clean and had been updated. The bathroom was a little bit larger than expected and the shower was great, lots of water pressure and plenty of hot water fast. The breakfast was well stocked with all the usual things and even had two waffle makers which was a nice touch, no waiting in line! The staff was super friendly and everything, including the pool, was clean. The pool had a basketball goal which was great entertainment.

  • 5
    « Great place to stay »

    Great property! It is very well maintained. I saw people all over the grounds picking up paper and cleaning the pool. The room was absolutely spotless also! Breakfast was tasty and there was plenty of room for people to dine. Safe neighborhood located near restaurants and shopping. Beds were comfy and the room had a big TV. The Fridge and microwave in room was a plus.

    4
    « Soaking wet after riding the Blue Ridge »

    We had been riding motorcycles on the Blue Ridge and had been rained on for 3 hours and was soaking wet, all the way through. They checked us in very quickly and were friendly even though we looked really sad or bad .... Got into the room and got in the shower as soon as I could and it was great!! They had coffee all the time, or at least when I wanted it. Had a nice breakfast and the place was very quiet. Was concerned at first since we had to HD motorcycles parked, though close to our room, but when it got dark the place was lit up very well, to put it mildly! Was nice to see that much light and that makes one feel secure. The room was clean and had everything we needed in it. Their sign said they were remodeling or had been remodeled but the rooms were very nice and the price was really good also. Will stay there again if we are in the area. Only thing we missed was a washer and dryer, we had wet clothes and no where to dry them other than hanging them up. But it was sunny outside so we started there...

    5
    « Excellent!!!! »

    Exterior dated but remodeled well, interior 5 stars!!!!! Rooms were better than most 5 stars I stay at on the road. I would highly recommend this hotel if staying the Asheville area. Especially, considering its price point.

    4
    « Nice »

    Our last stop before Raleigh. Nice hotel, we were on first floor and all the room open directly to the outside, I like that. Nice area to walk your dog and bags to clean up after them. Room was spacious even with pack and play for our son. Pool liked nice but didn't have time to enjoy it. Overall I would stay again. Booked on booking.com, rate was $50 cheaper then best western site.

    4
    « Easy on the wallet »

    Best Western is a hotel of choice when I travel. They always seem to have one near my running events . I love a refrigerator and microwave in the room so that dine in if I want to. The beds are well stocked with pillows and soft sheets. This was my 2nd trip to Asheville and hotel was in a beautiful location. Cost of lodging did not put a giant ouch! in my pocketbook .

    5
    « Friendly staff great location »

    Excellent location. Excellent friendly staff. Great breakfast bar. I had a problem with the room on the first night as there was a strong smoke smell from a previous guest. The front guest staff were very friendly and changed my room to a non smoking room. They also gave me a 50% reduction in the room rate for the first night. I enjoyed the location of the hotel and I would return to this hotel when I return to Ashville again.

    3
    « The breakfast area should have a construction zone signs posted! »

    The hotel is fine for a night stay. Nothing fancy no extras. It appears to be clean. It was quiet compare to feedback from other hotels in area. The breakfast area had a lot of broken equipment and no juice. It was very continental but from which continent it was from? Coffee was very very weak and not from Brazil.For the money we spent on the room we will stop and get a quick bite. Stay if only to sleep and shower.

    5
    « Very nice updated hotel »

    The Best Western in Asheville is a very comfortable and nicely renovated hotel. The rooms are roomy enough for 4, I have two teenage boys, and we all had our space. The breakfast is great, nice variety and plenty of seating. I would definitely recommend.

    4
    « Great Value »

    If you're looking for a pet friendly place in Asheville that isn't going to add on 50 dollars or more, consider this place. $10 extra for pets. Its an older property but very clean and very well maintained. Nice outdoor pool. Decent breakfast. Good price. Nothing much to complain about here

    5
    « Excellent Hotel »

    2 Star price ....5 star value. I highly recommend this hotel if you are in the Asheville area. Attention to detail was apparent and the breakfast bar was second to none in the hotel service category. I had nothing to report on the negative rating side for this hotel.

  • 4
    « Nice stay »

    Asheville is a lovely town worth a visit. The Best Western Tunnel Road is located on the outside of town but downtown can easy be reached by car. The hotel has friendly staff, rooms are fine, beds good. Good shower and if you have a room in the second building (furthest away from the road) there is no notice from traffic notable. One negative: the cutlery used at breakfast is terrible. Very weak plastic which makes cutting anything, even a waffle, a huge challenge! Please get rid of it a.s.a.p.! Breakfast is standard as to be expected in this type of hotels.

    4
    « Great all the way around »

    Couldn't ask for better...very,clean, comfy updated rooms....good pool area..and easy breakfast with nice atmosphere.Staff was very polite......smiles all around. I hate the 200 character thing!!!!!! I hate the 200 character thing.

    5
    « Biltmore Best Western »

    Room was new and very nice, internet worked great, desk clerk was very professional, and Breakfast was always stocked, coffee was always full. Great stay and thank your staff and thank Best Western as a company.

    4
    « Comfortable Stay »

    This BW has recently remodeled rooms. The room was quiet and the bed was VERY comfortable. The staff at the front desk was very helpful in directing us to fun downtown locations. The breakfast was plentiful and very tasty.

    5
    « CLEAN ROOMS!!! »

    I booked online through Trip Advisor and was pleased with everything! Clean rooms, comfortable beds with plush pillows!!! Breakfast was really good waffles, biscuits and gravy, scrambled eggs, cereal, fruit, bagels, toast, and yogurt. Prices are reasonable for the area!

    4
    « Mrs »

    The motel is clean with a updated bathroom looks new.The room is clean and no bad smells I recommend this motel good value and good location.check in was easy and the room was freshly cleaned and comfortable,close to downtown asheville.The pool is clean.

    4
    « Overnight on the way home »

    The room was clean and very spacious. Although we were on the street side of the hotel, we could not hear the traffic. The shower head was great....not typical of some hotels...water pressure was good.

    5
    « Great Rooms made Great Stay »

    Didn't have reservations until that day. Rates were high at most places in Asheville so we took a chance and it was a great place! Close to everything and easy to get to. Breakfast was okay but probably because we got there late. Beds were great. A good value and good place.

    4
    « Friendly welcome, special requests were noted. »

    Room clean and well appointed. Staff helpful and friendly. On main road but little to no traffic noise. Convenient gas station 100 yds away for wine beer and snacks. Excellent takeouts within 1-2 miles.

    4
    « Comfortable and very clean »

    Last week my family and I spent one night at Best Western Asheville for tourism. It is a small open hotel but the room,bathroom and bedclothing were very clean. Parking spaces available and the breakfast was very good as it had options of fruit, bread, cereal,eggs, pancakes,juices and others. I think it was a good choice for the rate.

  • 4
    « Good choice in Asheville »

    This is your typical ?old style? exterior corridor hotel but one with recently updated interiors (new bathroom fixtures, tile, etc.). Our room was large and well equipped with microwave, safe, flat screen, coffee maker, and a small fridge with freezer compartment. I always appreciate the provision of a safe in the room. The bathroom was on the small side. Each day we were given two bottled waters, which compensated for the heavily chlorinated drinking water. The room was clean and quiet and the bed was comfortable. We asked for and were given a room in the back of the complex, probably a good choice as many units front on a busy highway. They offered a good breakfast with many hot and cold choices.Wi-fi was good and strong. The hotel is well located with easy access to downtown Asheville and many stores and restaurants.

    4
    « Great deal in Asheville NC »

    Just spent 3 nights at this hotel. Room was well equipped , spacious and very clean. Hot breakfast was good, from the oatmeal to the scrambled eggs. Good coffee. USA paper each week day. Very convenient to downtown and other activities. Had the tv remote in a bag that had been sanitized . Lots of places to eat nearby.

    4
    « Good family choice »

    Very pleasant family accomodations. Bed comfortable,clean,adequate amenities.Bathtub narrow. Lighting not adequate by door. Better than average free breakfast.Food tasty with good variety. Courteous,competent staff. Will use again.

    5
    « Great for buisness travels »

    The rooms have been recently remodeled and have been maintained and cleaned very well. The outside grounds and lot obviously get alot of attention. During my stay of two days someone was outside cleaning the walkways or working on the grounds. The free breakfast in the morning is a plus for the business traveler.

    4
    « One night getaway »

    Clean room with a nice whirlpool tub. It was a little noisy in the morning because the room was near the office and breakfast but quiet at night. Bed was comfortable for an quick stay. Not too far from downtown.

    5
    « nice room with hot tub »

    Staff I came in contact with were friendly and attentive, enjoyed hot tub in corner of large clean living room, breakfast selection impressed me, also set up on time and kept full, I felt we got a lot of accommodation on Asheville outskirt for reasonable price.

    4
    « Good location with clean rooms »

    Recently decorated rooms, clean, great location for downtown Asheville and Blue Ridge Parkway. Cheap eats nearby and shopping malls within say reach. Close to highway but road noise wasn't a problem. Great coffee in breakfast area:)

    5
    « Thank you again! »

    I stay here always when in Asheville,(reminder for those that don't smoke) They still have smoking rooms,but if you can conquer your fear of that(some can't) I understand.Go somewhere else.But if you go somewhere else you are missing out on a total gem of a place that will take you back several years! Back years ago when we went on vacation with our Mom and Dad.This place is CLEAN! I mean clean! Friendly staff and great continental breakfast.They even put your t.v. remote in a sanitized bag(WHAT!)...really.It is not the Grove Park...but it's not 300.00 a night either.I almost forgot,they do have NO Smoking rooms! Thank you Best Western!David Doyle,Kentucky

    5
    « Dog Friendly »

    The room was nice and the staff was very friendly. It was nice that it was in such a convenient location to downtown Asheville. However, the main draw to the hotel is the fact that it is dog friendly and even has a dog rest area.

    4
    « Great for limited stay »

    We only planned one day for Asheville to visit the Biltmore house. This hotel was truly right on the road and I was concerned about road noise--We were on the building end next to the road but it did NOT bother us during the evening/night.. The breakfast was good and plentiful with plenty of seating. The parking and maneuvering was a bit tight. Summer travelers, the pool is right beside the road but is a sunny spot.

  • 5
    « Great Home Base for Asheville »

    We wanted a peaceful place to be on a very long road trip. This hotel met all our needs. The room was quiet and comfortable and every amenity was included. It was the perfect place for our brief stay in Asheville.

    4
    « A great location in Asheville for the price! »

    We've stayed here several times. Always a great experience. Breakfast is above average; rooms are recently renovated. This is the first time we've been slightly disappointed as our room had an odor of old smoke or maybe a pet (they are pet friendly). Unfortunately, we checked in and left for the evening returning too late to change rooms. Would definitely recommend if staying in Asheville. Price is reasonable, rooms nice, breakfast good!

    5
    « Impressed »

    This wasn't my first choice when making a reservation for a weekend visit to Biltmore House but many hotels were sold out when I searched. I know with Best Westerns it is sometimes a hit or miss but this far exceeded expectations. Arrived late in the evening but received a warm welcome and quick check in. The room was very clean and fresh. I discovered there weren't enough bath towels and walked over to the office and the night clerk said she would bring some over. She arrived in less than 5 minutes and asked if anything else was needed and if the room was comfortable. WHAT???? Am I in a Best Western??? Had a first floor room facing the highway but could not hear traffic. The breakfast was what you find in the other major chains with a lot of choices for hot breakfast, cereal, juice and pastry. Everything here was clean. Room, bathroom, parking lot and breakfast area. I would highly recommend this property and would stay here again. I noticed many vehicles in the parking lot with bike racks so this must be a favorite of the Parkway riders and I understand why. Absolutely NO negatives about this stay.

    4
    « Clean, good location/value »

    Short drive to downtown, right on Rte 70: Very clean room, courteous staff, busy location, dog friendly. Rooms are fine, not a lot of space but comfortable: Plenty of outlets for charging, microwave, fridge, bathroom has been updated. Parking is on-site but crowded, you may not be able to park near your unit if you arrive late in the day. Breakfast was held in the office building, good standard fare, the room is comfortable but, not spacious. IMO, best to have a car when staying here, the venues/events a spread around as are many restaurants, however, once downtown, walking around looks like the way to go. There is some noise from the highway, but overall, a good place to stay.

    5
    « Stay to visit the Biltmore estate »

    The room was very clean. The clerk was helpful to give directions to the Biltmore Estate. We had to go down the street to get something to eat, but brought it back to the Motel. I used the free WI FI, that is always nice.

    4
    « Biltmore visit »

    We have stayed here numerous times on our visits to the Biltmore Estate. It is convenient, clean, quiet. We are Best Western members. It is close to restaurants and shopping. The Best Western hotels are, for the most part, quite good for the price and it is always a pleasure to stay at one of their establishments. We would stay there again when we are in the area. The breakfast provides a good selection of food - something for everyone.

    5
    « Great for Biltmore Tours »

    Clean rooms and affordable compared to other hotels this close to the Biltmore. Very close to the Biltmore, easy to navigate and no traffic to get there. Also quick access to downtown. Great continental breakfast in the morning.

    4
    « a great place! but terrible pillows »

    This Best Western Motel was really nice. But for some reason, Best Western has decided to use these terrible pillows that are half the size of normal ones! They are awful in my opinion. Everything else about this hotel was fantastic.

    4
    « Good Location »

    We stopped here for one night while traveling. The room seemed clean, except for an earring on the floor in the bathroom. Beds were comfy and the complimentary breakfast was average. Very good location, just a few minute drive to downtown Asheville! Overall, nice experience.

    4
    « Great Value »

    A renovated property, so it is in the style of a 1960's motel with individual entrances and parking right in front of the room, but thoroughly up-to-date in terms of amenities. Clean room, comfortable bed, good internet, and good breakfast. Just off of I-240, easy to drive to any part of town from here. All in all a very good value.

  • 5
    « Biltmore Visit »

    We stopped in Asheville to visit the Biltmore Estate and chose this hotel because we stayed here last year on our way through the area. This is an older Best Western that has been updated. Rooms are somewhat smaller than newer hotels, but decor is pleasant and contemporary. Bed was very comfortable and and the room and bathroom were very clean. Room included a microwave and mini frig. Hotel is near several chain restaurants, just a short drive away, and also not far from downtown Asheville, which is well worth exploring - lively with many interesting restaurants. The hotel has an outdoor pool, usable in warm weather. The breakfast here is ample and good - hot items such as eggs, sausage, biscuits & gravy, as well as cereals, fruit, juice, yogurt, muffins, bagels, toast, etc. The staff is friendly and helpful. We would definitely stay here again.

    5
    « Outstanding complementary breakfast way above average. »

    I go to many Best Western hotels every year but this was my first stay at the Asheville Tunnel Road. The hotel exceeded my expectations: the room was well appointed and large. There was a table and sofa, large screen TV and very comfortable beds and pillows. If that wasn't enough, the complimentary breakfast blew me away. It had a much larger variety of items than your typical BW. Everything I tried was excellent. It would have been difficult to ask for better.

    4
    « Very Nice Experience »

    We were in Asheville for a family event. The hotel was very convenient to the many event activities. Rooms were large and very nicely appointed with many amenities. The hotel staff was very helpful and courteous. The breakfast was terrific and included a large number of items that satisfied my family's appetite which can be challenging. We will stay here again when we have the opportunity to come back to Asheville.

    5
    « Best Western Asheville Stay »

    Pleasant experience at well located hotel near Asheville. Traveling with a pet and there was a convenient and well lighted area to walk in the evening. Staff very welcoming, hotel newly renovated and clean. Would stay again

    5
    « Gets better every time!! »

    We have been staying at this hotel for three years whenever we visit our grandchildren, who live close by. The biggest plus has always been their "pet-friendly" policy, so we can bring our Rusty when we travel. But, we are always impressed with the breakfast, new linens and friendly staff. The newly expanded breakfast area, and fireplace is very nice and clean. My grandson always loves the aquarium and lobby area. We are looking forward to many visits in the future. Thanks!!

    4
    « Good place to stay »

    We stayed in one of the newer room located in the main building. Most of the rooms are on the outside entry. I would recommend the room with the hot tub. Its not that much more and great to relax in when walking all day at the Biltmore. We did not see many places to eat near here so I would eat before arriving.

    5
    « great motel »

    great stay clean fresh room just redone nice bedding supper clean. Awesome breakfast . Great value and the staff was great. Great price and not far from downtown, A lot of restaurants close by. and the Blue Ridge Parkway is right there.

    5
    « The Best Western of Asheville rocks with great beds and breakfast!!! »

    The Hungry Detective and wife spent two nights at this property and absolutely loved it!!! No need to spend $300 a night at some swanky downtown Asheville location when you have this little gem. Great location and close to the Blue Ridge Parkway entrance. Close to everything and super clean!!! The property is immaculate and attention to detail is off the charts. Lots of updates and amenities!!! I would have enjoyed the pool if it was just a little warmer. VERDICT: Guilty of providing a great night of sleep and awesome breakfast!!! Look no further this is where you want to be...best value in Asheville!!! The staff goes above and beyond the call of duty with any request. ***Check out The Social right down the road...best local spot!!!

    4
    « A hotel with a character of a motel »

    I just passed by and asked whether or not a room is available. First, I wanted to stay two nights but the second night would have been twice the price for the same room (possibly because of the weekend). So I stayed for one night. The room was OK, everything clean, stone tiles in the bathroom and "kitchen" area which was kind of surprising because the exterior of the hotel was more similar to a regular motel (doors facing towards outside, flat long buildings, etc.) rather than a typical Best Western. Therefore, to me at last, the exterior did not really fit with the interior. ...at least concerning the equipment and fittings. On the other side, the lay-out of the room was essentially the same as in a regular motel. The breakfast was kind of basic. However, the staff was very nice, helpful and attentive. All in all, a pleasant stay although, to my opinion, slightly overprized. But I guess that is Asheville (generally speaking) and, indeed, it will cost you even more in the centre of the town. Good alternatives (with a less fancy interior, however) are further away of the city centre and parking in the town is actually cheap.

    4
    « Not close to downtown »

    quite a ways from downtown. We had a friend who lives there that picked us up and we toured downtown with him. Not to far from restaurant row on same road The price was very reasonable compared to other Asheville hotels. Good breakfast. Renovations in breakfast area did not effect service and staff apologized for work. Clean and comfortable and good wifi. Downtown is where the action is, but it will cost you a lot more to stay there.

  • 5
    « consistent excellence »

    We have stayed at this property before, and there are very good reasons why we keep returning. Asheville is a frequent destination because our son lives and works in the city, and this location happens to be the most convenient for access to his place, to the restaurants that we like, and to the Parkway. The staff at this BW is superb -- attentive, professional, and thorough. The property is well -maintained and clean. The rooms are up to standard (and many are in the process of renovation and updating apparently, judging from the work going on, as per the clerk who checked us in. The breakfast dining area is undergoing an expansion, and the work is just about finished. Most motel breakfast areas are too cramped to accommodate guests at the busiest times, but it looks like the revamped dining area will easily prevent standing around waiting for a table to open up. No more space vultures. We've stayed at five different hotels in Asheville over the years, but this is easily the best. Congratulations to H.P. Patel for managing a great property.

    4
    « Better than I expected! »

    I needed a no-frills place to stay for a few nights while I did some research in Asheville and southern Tennessee. I booked this hotel primarily based on price and location. I was pleasantly surprised to discover the room was larger and cleaner than I'd expected, and I was delightfully impressed by the breakfast. Scrambled eggs, sausage, biscuits & gravy, plus all the usual sweet stuff (waffles etc.) for people who like sugar for breakfast. The staff was also very friendly.

    5
    « Good Value and Amenities in Asheville area »

    Buildings are older motel style with drive up rooms from the outside. However the owners have put considerable effort into upgrading the rooms and amenities that brings this hotel up to a very high standard of comfort. Location is close to the mall and freeway, so downtown is a very easy drive. If you want value and are OK with not being downtown, then I would recommend this hotel for you.

    4
    « Unexpected surprise at a Best Western »

    Booked at Best Western because of price and location. Was pleasantly surprised that the entire hotel had undergone a complete renovation with excellent results. Breakfast was first class, staff helpful, and rooms very comfortable. The only negative is noise from the road - but that isn't even that bad. I will stay here again.

    4
    « Location »

    The location was had to find and signage needs to be out where it can be seen a block away .........larger or higher! There are no restaurants that you can walk to and we had to drive a mile or two to get to something other than fast food.

    3
    « ok, with a bit of effort could be very good, pet friendly hotel »

    We thought the hotel would have been a bit better based on expectations of the reviews we had read. It is an older style traditional by the highway motel, with several buildings with two stories and back to back rooms. Our check in went relatively ok, prompt greeting, quick access to room but unfortunately our ground floor room further away from roadway was next to a room where the people were out but their dog wasn t and it barked a lot when we moved about in our room. So we asked for another room and we're given a second floor room facing the highway. The room was very similar to the other, probably identical. Recently refurbished with lots of charging plugs and plug ins. Nice touch. Room was clean with a strong bleach odor but it seemed to signal cleanliness versus covering or masking problems as room was in good condition except for a light which was not working as it was missing a knob. The hvac kept the room warm during to cold night. Unfortunately the road noise was quiet noticeable, which was too bad considering the effort they had gone thru to update things in the room. Better sound insulation would had made a big difference. Road noise did make for a less than perfect sleep. Can't fault the bed or pillows they were good. We found a large animal chew toy under the edge of our bed, which could have been the reason for the bleach odor in hindsight. But we will never know. Breakfast was ok. You do need a car to have access to shopping or restaurants. Would I stay again. They are updating the hotel and in my view it could become a good one with a few changes. Maybe if I had a room further away from the road and one which was not pet central. The desk person advised on both occasions about pet issues, was that people were not supposed to leave animals alone and on second, they weren't supposed to be in the second room but they can't check up them.

    2
    « Very disappointing »

    The staff at check in was rude and unhelpful. The room (with two queens) was very small. It's a large hotel and there is only one very, very slow elevator. It took forever to get hot water to shower or even wash your face. A very big disappointment.

    3
    « Making Improvements »

    we like Best Westerns because they accommodate our small dog. this one gave is a good sized room, quite quiet, and provided an adequate breakfast, all at a good rate. unfortunately, they failed to service our room one of our three night stay, but they did take 25% off that night's rate. My husband was sick and it was a difficult stay wnere we really needed new sheets, etc., but we managed. The other issue was that they were doing construction in the main building, but DURING breakfast! the noise was deafening. After this is over, I imagine the stay would be a lot more pleasant.

    3
    « Earns Stars for Location and Price »

    Convenient location for anything happening in and around Asheville. Price is quite reasonable. Room was clean. Bed was comfortable. Had hair dryer, iron, refrig and microwave. Adequate breakfast, although the artificial eggs have NO flavor. Sink had poor water supply and we requested repair. One ugly colored brown wall should be repainted. (my opinion) Staff is friendly and helpful. We will return.

    4
    « Great Stay for the Price »

    The exterior of the hotel is a little sketchy looking. Hotel lobby is currently under renovation. Staff was pleasant. Room was exceptionally clean. Beds were a little firm for my liking, but that's a personal preference thing. Cheap Uber ride into the city, about $6-$7. There's really no need to stay downtown with Uber rides being that cheap and so readily available. For the price, I would definitely stay here again.

  • 2
    « Noisy »

    Went to visit my daughter at school for the weekend. The room smelled from cigarette smoke so bad that my daughter had noticed it right away when I went to see her at school (I'm a non-smoker). I tried to change rooms but none were available. The Internet connection was poor and kept timing out. The biggest issue was that this was clearly a party hotel. I was up until 3:30 am because of the loud guests. I won't be so quick to return to this place.

    2
    « Unsanitary conditions and very noisy »

    Alerted staff a fellow had coughed (without covering mouth) on the exposed food of the breakfast buffet and they merely shrugged their shoulders. A couple came in afterward and staff did nothing. Room facing street extremely noisy from alot of road traffic and very loud fan noise from wall heating unit.

    3
    « Biltmore »

    Do not forget anything in room such as a phone charger simple to do when plugged in wall out of site. Will charge to return it. We are staying a week in Best Western Washinton D.C. April hope not to forget anything of value.Other than that the stay was plesant.

    5
    « A Rewarding Hotel Experience »

    Upon our arrival, the front desk girls were incredibly friendly and helpful. The room we were assigned was #133 which had been recently renovated and was spectacular. Especially the new bathroom with new fixtures and lots of hand rails(I'm 70 )to help with getting in and out of the shower/tub. Your Wi-Fi worked perfectly as my wife and I each had a laptop with us. The breakfast area was large and comfortable and well organized. The breakfast buffet was very good and with plenty of choices. Your coffee was one of the I have tasted. Great job by every one in looking after our needs. Keep up the good work. I would recommend your Best Western, Asheville to all my friends and family. William J.

    4
    « Great stay, clean rooms »

    It was a tad pricey for what we needed, but had rooms available and that was our main concern. It's an easy 5 minute drive to downtown. The rooms were CLEAN which is always our number 1 concern. Our room was recently renovated, with duvet covers instead of comforters which instantly made me forget about the extra money I paid. Cons: -Construction was happening in the room right next to us, so there was a lot of banging, saws and drills during the day, but we did not spend that much time in our room, mainly just to sleep at night, so it really didn't bother us. We also booked the day before and this was the last room available, so we took it. If you are expecting to spend daytime hours at the hotel - even weekends (they worked all day on Saturday and Sunday) - best ask for a room not next to one under renovation. -We could see daylight through our door around the frame, which didn't affect the temperature but certainly didn't help with any outside noise. -Breakfast was a nightmare, in what I'm guessing was a fully booked hotel. It took a while to get a complete breakfast because something would inevitably run out before you got to the end of the line. -Wi-fi was so weak, it was faster for me to use the 4G service on my phone. Good thing I didn't need a computer. Overall we were pleasantly surprised with this hotel and would definitely stay there again on our next trip to Asheville.

    5
    « My stay in Asheville NC »

    The Best Western in Asheville on Tunnel Road was very nice. The room was clean and quiet. I would stay there again if i go back to Asheville. A full breakfast buffet is available. The location is convenient to many attractions.

    5
    « Great Hotel »

    This hotel was great... room was wonderful!! Everyone was nice and helpful!! Breakfast was great.... many things to choose from. We got the king room with hot tub and it was wonderful way to relax and enjoy our trip even more!! We will definitely be staying at this hotel again!!!

    5
    « Great stay »

    Great staff, room and breakfast. It is only five minutes to downtown Asheville, and just off I-240- the business loop of Asheville. We stayed here during the July 4th holiday, and the new upgrades are wonderful.

    5
    « Exceeded our expectations »

    We stopped in Asheville for one night on the way back from TN so just wanted to find somewhere decently priced close to downtown. We weren't expecting much but were pleasantly surprised. The best western was almost nicer than the place we spent 3 times as much money for in TN. They are dog friendly! Which was a huge plus and stress relief for us, since we had our husky with us. Very clean rooms, polite staff, and decent breakfast. And our uber ride from downtown was less that $10!

    4
    « Moving on Up »

    We drove across county from Eureka CA to Asheville NC where we are moving. La Quinta does not charge a pet fee so we mostly stayed there. Their rooms are also higher quality. We have stayed at BW around the world and have generally been pleased.

  • 5
    « Great Value »

    Extremely Clean. We have two small/medium dogs and it was easy to take the dogs out. The room was so clean! We were visiting family that live in the immediate area so it was so convenient to drive 2 minutes back and forth. It's also 5 minutes to downtown Asheville.

    5
    « Pets Welcome »

    We were traveling with our small dog and have difficulty finding good hotel rooms that allow pets. Most of the Best Western chain allows pets and most are very nice and clean. This Best Western ranked very high with us since it was recently updated. It was an old style Motel but did not feel that way when in the room.

    4
    « Biltmore visit »

    Found on trip advisor, it was everything that other reviews had stated. The bed was comfortable, it was very clean, easy enough to find, close to all kinds of restaurants and just a couple of miles from the Biltmore tour. Only reason I didn't give in a 5 rating was the entry door had gaps all the way around, you could see the light coming in not to mention the very cold air, thankfully it had a good heater, because baby it was cold outside.

    5
    « Very nice place to stay »

    My wife and I stayed here while traveling south. We enjoyed our stay. The room was clean and comfortable. The staff was professional, helpful and friendly. Royce, during check in, recommended several local restaurants and we were happy with our choice. Even though the motel was full the evening we were there, we still had a quiet night and good sleep. This is a good place to stay.

    5
    « Reliable and Reasonable »

    We've stayed at this particular Best Western many times over the years and always find it to be clean and comfortable. It's conveniently located to many places of interest in Asheville including downtown and some great trail running.

    3
    « A Disappointing Experience »

    I would have to call this a mediocre motel experience. The room furnishings were updated, but nothing special. When we wanted a cold drink, we had to go hunting for a vending machine in another building, across the parking lot,because there were no vending machines in our building. The free breakfast was a big disappointment; there was nothing hot to eat except make-it-yourself waffles. They use the name "Biltmore" in the the motel name and use a picture of the Biltmore mansion on their key cards, brochures, etc., but, in fact, the famous Biltmore estate is miles away on the other side of town and has nothing whatsoever to do with this motel. Quite misleading, in my opinion.

    5
    « Comfortable and Convenient »

    We had no complaints or problems here. The room was comfortable. Ask for a room facing the back or it might be noisy. The hotel was very easy to get to and convenient to downtown and the highway. Breakfast was fine.

    3
    « Very nice stay »

    We were very happy with the room--stayed 2 nights. Note that it is a motel with outside access. We were able to park right in front of our room. Had to walk outside maybe 50 yards to the lobby and breakfast. Hot breakfast was a bit above average. Convenient to downtown and the Biltmore Estate.

    5
    « Visit to Asheville »

    This motel is easy to find and close to everything. The motel was clean and well maintained. Great motel for dogs with their own area. Poop bags are provided. Breakfast was good and above average. Staff was very nice and helpful. We would stay there again

    5
    « Tunnel Road »

    Very fast and professional check in and check out. Hot breakfast was great, We got in very late and we were exhausted. The staff got us into our room without delays. The room was quiet and the king bed was better than comfortable. Friends have recommended this Tunnel Road location to us and we have recommended it to others.

  • 5
    « Perfect for us »

    The price was extremely reasonable and everything about this property was way above average for hotels at this price-point. It's not a luxury hotel but I have stayed at luxury hotels where I didn't sleep as well. It was very quiet, partly no doubt because I requested and got a quiet room. Very clean, very comfortable. Very nice staff. Only caveat - the entrance it comes up suddenly off a busy road so be careful pulling in. Location is close to everything in Asheville. Really was perfect for us.

    5
    « Sanctuary »

    I need a place to stay when visiting my son in Asheville. He lives with his son and a friend and they don't have room for me. This hotel has all the amenities I need for a two or three day stay. The room was immaculate upon arrival and the maid service perfect. There were outlets for all my devices, a reading chair and light, a microwave and fridge. Also an iron, ironing board and blow dryer. I have a small dog and there was plenty of pet friendly grass and clean-up bags. This will be my 'sanctuary' when I visit Asheville.

    4
    « Wonderful Dog-friendly motel »

    I had distinct concerns about staying at a motel but it was the only reasonably priced hotel we could find that was pet friendly during our vacation dates. I was pleasantly surprised by how clean and comfortable our room was. We would definitely stay here again especially at the price was paid.

    3
    « Best Western/Expecting More »

    This motel is recommended by AAA, but was a disappointment to us. The beds were comfortable with small accommodations opening to the street. Was ok for one night but pricey. Th breakfast was adequate with hot and cold choices. Also close to restaurants and the Biltmore Estates.

    4
    « Great stay-but if you travel with pet... »

    Make sure to read the pet policy BEFORE you get called in the middle of dinner telling you that your dog is barking and you are not to leave your pet unattended after 6pm. Clearly you cannot enjoy Asheville nightlife if you stay here with your pet-and there will always be somebody next to you that hates dogs (and peeks through their curtain waiting for you to get back). Other than that, we were pleasantly surprised at how nice the rooms were. Very clean, looks like they were maybe newly renovated? Guest services were had great attitudes and were very accommodating. It only took us about 5 min to get to the little town square area and is within a couple of miles from a 24 hour grocery store and right next door to a gas station where you can buy gas and wine for when you are finishing your nice dinner out of to go boxes ;)

    4
    « A quick overnight »

    Hotel is located in East Asheville. Very convenient to shopping and restaurants but in a quiet setting. Rooms were recently updated and nicely appointed. Staff was very professional. Breakfast was decent. Eggs tasted like they were reconstituted but other foods were good. Internet was spotty in our room.

    5
    « excellent »

    This hotel was a great choice and I would pick it again if I was in the area. It is close to all the restaurant and attraction, the hotel was clean the breakfast was great and filling. I could stay with my dog and was not charged the outrageous amount that other hotels charge for their stay.

    5
    « Stop over in Ashville »

    Arrived in Ashville enroute to a business meeting the next day at Ridgecrest Conference Center nearby, choose to stay at the Best Western Ashville and visit the Billy Graham Training Center The Cove the next morning before heading to our conference. Very personable and friendly staff, comfortable room, near freeway, but not noisy. Close to shopping, food and interesting sights such as The Cove and the Biltmore Estates. Would definitely stay there again if in the area.

    5
    « Great »

    Everything was very nice and I would stay again on my next in this area. The location was a bit confusing because of the direction of travel, but easy to recover with the help of the on board navigation system.

    4
    « Pet Policy »

    The price per pet is $10 but we found their pet policy to be not extremely accommodating. You can leave your pets in the room if they are crated up until 6 pm. After 6 pm, you cannot leave pets in the room unattended (even in crates). I assume this is because of barking. Fortunately, the weather was cool enough, we could take our dogs with us and leave in the car while we ate dinner. The pet walk area was nice with baggies and a trash can for disposal.

  • 4
    « Quick get away »

    My husband and I did a quick get away to visit the Biltmore. We were pleasantly surprised with the updated rooms and how clean everything was. This is an older property but very well maintained. All the staff we encountered were very friendly and helpful. We will stay again soon I hope!!

    5
    « "Perfect" Describes Our Experience! »

    Everything was absolutely perfect from check-in to check-out. This is an older property that has been nicely updated. We could not find one thing wrong with our room, the property or the staff. There was no problem connecting to wi-fi and using it in our room. We stayed in room 214 located on the back of a side building overlooking a wooded area. The room does have an exterior door that posed no problem for is. The room has been completely updated from top to bottom. It is large, quiet, clean and has a comfortable king bed. The sink with a granite counter top and under counter storage is conveniently located outside the bathroom. The bathroom is roomy with a nice shower head and great water pressure. The ac/heat unit was quiet and efficiently warmed the room. There is a nice size refrigerator and microwave. The location of the hotel is perfect for visiting the popular Asheville sights! We have stayed at three different major hotel chains when visiting Asheville but have never stayed at this Best Western. We chose to stay at Best Western this trip because we had points for a room. We are so glad we did! This property is just as nice or nicer than the other hotels we have stayed at on past visits and is a much better value! Having stayed at various Best Western properties around the U.S. we can agree with a previous reviewer that this is definitely a "Best Western Gem". We are Biltmore annual pass holders and will visit Asheville often over the next year. We will stay here again on our future Asheville visits!

    5
    « Best Western Gem »

    My husband and I stayed at this hotel while visiting the Biltmore. Great property... Very clean, seemed recently renovated and the beds were very comfortable. Check in was very easy and the young lady very sweet. Not to be ignored. Great value!! Beth, St Petersburg, Florida

    1
    « A Day in Ashville »

    Very friendly and helpful staff. Clean and comfortable room. Arrived in the early evening, with check-in for my business meeting not until 5 the next day. Good location to see a few local sights in and around Ashville, close to freeway but not right on it. Visited the The Cove, Billy Graham Training Center and the Biltmore Estate while in the area. Would definitely stay again if in the area.

    5
    « I reccomend a stay here »

    The rooms are nice and big, the bathroom has been renovated. The breakfast is more than continental, and they had 2 staff constantly resupplying the stations. The noise level is minimal and the beds are comfortable. There is a room safe, iron and ironing board. Everything was spotless!

    5
    « vacation to biltmore »

    Was very convenient, close to Biltmore house, clean, heat worked great, the back side of the hotel would probably be better, less noise, big variety at breakfast, staff friendly and helpful. Would definitely stay here again, many restaurants and shopping nearby too.

    2
    « Nice hotel, but iPad missing »

    I have stayed at the Best Western of Asheville Biltmore East several times. The facility is clean and comfortable. I particularly like that dogs are allowed. The last time I stayed I left my iPad on the nightstand. When I discovered what I had done, I called to inquire after it. I was told the Housekeeping staff had left, but would call me first thing in the morning. After two more calls the morning, I got a call back in mid-afternoon. I was told it was not found. I called the Best Western again and left message with the Manager. I got a return call the next afternoon from an assistant manager ? I think. She said the person who cleaned my room said there was no iPad in the room. She said the person has worked for them for several years and there have been no past complaints. I told her I know I didn't pack it--I carried soft luggage that was currently folded. It is possible that I tossed it in my truck but I searched it thoroughly and did not find it. As I was traveling with my 80-pound black shepherd mix, who stayed in the truck the next day (it was a dull day for him :(, it seems unlikely someone swiped it out of the truck. She said she'd investigate further and let me know if anything turned up. So what happened to my iPad? I don't know. I only know I do not have it and the last time I saw it was on the nightstand in my room at the Best Western.

    4
    « Day Trip »

    Hotel was clean and staff was pleasant. We were lucky to get a interior room. Majority of hotel has exterior rooms, which I do not prefer. However, we were able to upgrade to the interior rooms, which made me feel safe. Was very pleased that we could upgrade room because of availability. No concerns.

    4
    « Looks can be deceiving »

    I was looking for a less expensive place to stay in Asheville and checked in to the Best Western Biltmore East. My first impression was that it was a bit of a scary place. It had outdoor corridors and poor lighting at sunset. It felt more like a motel than a hotel. But the room I had was quite spacious and clean. The furnishings were a mixture of older and newer, but everything was in good repair. The breakfast buffet was actually quite good for a mid-level restaurant and was served in a well-appointed area just off the small lobby. When I came back from dinner, I noticed that the hotel looked much nicer, and I realized that they had turned the exterior lights on. This made a big difference. Overall, a decent hotel, and a more affordable option for those just passing through in Asheville.

    4
    « Wheelchair accessibility »

    This Best Western is very handicapped accessible. Room and bathroom had lots of space to maneuver a wheelchair easily. Comfortable bed. Electrical socket and charger on night stand reachable for wheelchair bound person. Ramps easily negotiable, doors and access roomy. Excellent breakfast. Helpful, friendly staff. Pet friendly

  • 5
    « Newly renovated, comfortable and clean! »

    We stayed for 3 nights. We requested a quiet room so we had a room at the rear of the property which was nice and quiet. The room was clean and comfortable and had been recently renovated. It was nicely decorated. The shower provided plenty of hot water. The breakfast buffet was included in the price of the room. The quality and selection was very good...much better than most hotels offer. The entrance to the hotel is located near a busy interchange from the interstate so when the traffic is busy it was sometimes tricky turning into or out of the property. The only issue we had was that the WIFI signal was not very strong in our room. It worked best when you were close to the main office and breakfast area.

    4
    « Visit to Ashville, NC to see Biltmore Estate »

    It is very easy to find the Motel from the Interstate and is close to the major attractions of Biltmore Estate, Biltmore Village, and downtown Ashville's galleries and restaurant. The parking was convenient and plentiful. The breakfast bar was good and had nice variety including make your own waffle along with the normal items like eggs, cold cereal, yogurt, and pastries. We were travelling with our dog and this motel was very pet friendly. Would stay again.

    5
    « Highly recommend »

    This motel was a good choice. It had clean rooms, friendly staff, soft bed, modern room. The breakfast was good and included scrambled eggs, sausage, yogurt, as well as waffles, bagels, biscuits, gravy, etc.

    5
    « excellent choice »

    This motel was an excellent choice for me. It was clean throughout. The bed was comfortable and everything was up to date. A refrigerator and microwave were in the room. The staff was very friendly and helpful. The breakfast had freshly scrambled eggs, as well as waffles, cereal, yogurt, etc. I highly recommend this motel.

    5
    « Top notch »

    We had concerns when booking our stay because of my 91-year-old mother-in-law, who is physically impaired. In fact, she fell at her home the morning of our trip. We needed first floor connecting rooms, and hotel chains do not guarantee such a request. But when we arrived, we did have the accommodations requested, and the bathrooms had suitable accommodations (handrails in the shower) for her. The hotel was outstanding -- clean, well kept-up, comfortable beds, and an extraordinary staff that was remarkably efficient. The property was spotless inside and out.

    4
    « Best Western Asheville (Tunnel Road) »

    Very clean and nice hotel. Our family normally stays in a Hampton Inn, but decided to try this Best Western out because it looked very nice. We were not disappointed! Breakfast was good each morning and room was nice. We especially liked the cleaned remote! Fish tank in check in area was nice and overall the hotel was worth the money spent.

    4
    « Don't judge a book by its cover »

    First time ever staying on a best western, the out side looks outdated but the rooms were very nice with a lot of space n very clean. The reception area was welcoming and the staff very professional. The perk of free full breakfast was excellent. I will go back to this place again. ..

    5
    « Newly remodeled!! »

    We have stayed in several Best Westerns on recent travel and I can just not say enough about all of them. They seem to all have gone through remodeling and have greatly improved. This hotel in particular was all new on the inside, friendly staff, clean and our room was very spacious. We had just come from staying in a boutique hotel in Savannah and this room was larger and more comfortable. And yes tons cheaper. Granted different local and no view, but had nice amenities and just what we needed for the night, but would be comfortable for longer. Highly recommend.

    4
    « Nice comfy and close to everything! »

    Friendly hotel staff, clean rooms, nice hot breakfast and very close to everything! We came up for a girls weekend to shop and tour Biltmore. We were very surprised how close we were to everything. Would definitely stay here again.

    1
    « Criminals »

    . On my checkout day of 11/18/2015, I went to get the comp breakfast at 930.I returned to my room at roughly 1015 only to find my door open, which was an uncomfortable surprise. I start to pack up and notice my laptop is missing. I turn the room upside down looking for it only to find nothing. I go to the front desk and I am met with an attitude that keeps telling me it could not have been the house cleaning staff. She tells me there is nothing that can be done. I was lied to, ignored, and robbed by this hotel.....and I PAID for them to do this to me. They would not look at security cameras for me, and it is not until 50 minutes AFTER I leave on my drive back home to Raleigh NC, that I get a call from the same front desk clerk saying that I can come back and file a police report if I'd like to. The manager did not attempt to speak to me at all. They only relayed messages through the front desk girl.

  • 5
    « Our Very Favorite BW in the whole country »

    Thnk CHEERS when Norm or Cliff walks in: everybody knows your name. Well, actually, I don't know about the NAME, but the long-time employees here recognize our faces when we walk into the lobby. They've made changes to this location over the years. While I miss the train and the black bear in the honey-tree sculpture, I do like the changes. And they LISTEN! The rooms are clean, the beds comfortable. If you need something done in your room, it is done quickly and efficiently. They will give honest recommendations about places to go for meals and entertainment when asked. Like I said, our very favorite BW in the whole country

    5
    « Stay in Comfort and Enjoy Beautiful Asheville »

    What a fantastic way to enjoy the beautiful outdoors, the cultural events, and the uniqueness of Asheville - at the Best Western and even better, if you join the Best Western Reward Points you may be able to get a complimentary night! What an exceptional deal to stay in this comfortable hotel with the delicious breakfast and caring staff.

    5
    « Nice motel »

    Found this motel in one of the booklets at a rest stop. Usually try to stay at Best Westerns when on the road. This one was exceptional. Appeared to be recently renovated. Our room was clean and the bed comfortable. It is located right off of the highway and in close proximity of restaurants. Would stay here again.

    5
    « Vacation »

    This was our second enjoyable stay at Best Western Asheville. Had very clean bathroom. Also liked the down comforter. Hotel was close to restaurants. Staff was very friendly. Complimentary breakfast was tasty and had a good variety.

    5
    « Great renovation of an existing motel property. »

    We really liked the easy of parking directly in front of our room and the outside entrance to our room. The room we had was dog friendly for our 12# Dachshund's pleasure. She's better in a room than most children and people The entire property has been very nicely remodeled and renewed. Breakfast was good in the morning too.

    2
    « Best Western Asheville »

    Stayed at this hotel on Saturday and Sunday night. Bed was uncomfortable, pillows lumpy -- bring your own pillows if you're picky! The noise was awful both nights. Extremely loud guests on Saturday night, 4-5 guys who were so drunk they were banging their doors open and a few of them were passed out on the balcony outside their doors. Needless to say...I'm glad we had our pistol because I was nervous as to what these guys were doing. We alerted hotel staff, in my opinion these guys should've been kicked out immediately or the police called -- it was seriously that bad. Will not be staying here again...EVER!!!

    5
    « Great location »

    This BW location is easy to get to and easy access to the places you want to see. take your time in this area. Give your self an extra day or two to explor. I know it takes longer to drive the Blue Ridge Parkway but well worth it. Also Chimney Rock state park another great stop and again take your time.

    3
    « Lost a star due to price »

    Okay, it's leaf season I get that BUT I was going to Asheville for a funeral. It was absolutely ridiculous trying to find a hotel in Asheville in November! Most hotels were sold out or priced high enough to make you swallow your tongue. The Holiday Inn I normally stay at was over $200! As it is this Best Western, an exterior corridor hotel with exposed steps to the second level of each building was the MOST EXPENSIVE HOTEL I HAVE EVER STAYED AT and I travel a lot. A Non-Smoking 2 bed room with tax included was $172.88 a night. Yes you read that right. I could have stayed somewhere else for less but I would have been risking my life and/or health. Other than price I have nothing really negative to say. It was clean, relatively comfortable (my bed was much too hard but the sheets were great) and convenient. There was a well appointed hot breakfast that was well attended. The "dining" area is a bit cramped so if you're claustrophobic get there early before the rush hits. If this hotel had been priced noramly, outside of the November/December madness, then I would happily give it four stars and my highest recommendations. But it really bugs me that this hotel charges so much now and then in January drops back down to $76 a night.

    5
    « Clean and Convenient »

    Took us about 15 minutes to get to the Biltmore from this location. Very clean, quiet even with it being right off the road. Good food for a free breakfast. Friendly and good service. Great price and a very good location.

    5
    « Great hotel! »

    Its been MANY years since I stayed at a Best Western.. as they were always the cheaper .. run down ones from what I remembered. I got a room with a Jacuzzi for 2.. and paid $125.00.. not bad for the area and what I wanted. The hotel was AMAZING!.. soo modern and updated from what I remembered them as being. The lobby was almost that of a 5 star hotel .. or even of a higher end Marriott. The rooms were beautiful, very up to date, modern and cozy.. the Jacuzzi was super... ALL in all... it was a great overnight experience, got a great deal! They have a new loyal customer!! The only thing I would change.. is instead of a desk, maybe a small table for two to eat at...

  • 5
    « Clean, Comfortable, and Good Value »

    For a Best Western in the USA, this was definitely better maintained and keep than most I have stayed in over the years. The rooms have been updated and were clean. Bathrooms had been updated nicely, and the bed was fine. HVAC unit for the room worked well. Exterior of the property has been maintained (pool was closed for the winter when we stayed there). The lobby breakfast area was well laid out, clean and the food selection had many other options aside from the standard eggs, breakfast meat and potato that most offer: Cooked Oatmeal, Granola, 4 other dry Cereals, Yogurt, Bananas, Apples, etc. In room free Wi-Fi worked well, and the easy parking, central location was all good. Compared to many of the other similarly priced properties we drove by during out 4 night stay, this one seemed to be the best kept one, and was pretty full each night - a good sign! While I would not consider this property to be 'romantic', it more than does the job after a day of sightseeing in this beautiful part of the USA!

    3
    « OVER $200 A NIGHT WITH TAXES FOR AVERAGE STAY »

    the things that I did not like--- outside open stairwells, the light and the exhaust fan in the bathroom worked together with the one switch. You could not turn on the light in the bathroom without the exhaust fan coming on and it was VERY loud. By "bedtime" the parking lot was jammed. Got back to room at 10:30 and got the last parking space on the lot and was no where near my room. EXCELLENT- breakfast, cleanliness, service, pillows. Bed was a little firm for my taste.

    3
    « Watch your rates »

    Hotel was acceptable. The breakfast was great... waffles and other items. Watch your rates CAREFULLY !!!! I was TOTALLY surprised when the rate changed from $99 the first night to $189 the second... did not realize until checkout... I think this is VERY poor policy. The original rate represented a good value for the money, but $189 - WAY over priced.

    3
    « Old Style »

    The property is the old style where each room is accessed by its own door from the parking lot. It appeared to be recently repainted both inside and outside. The location is convenient to the Blue Ridge Parkway. Our room was clean and spacious. More lighting would be an improvement. Our room was on the backside of the building facing a large hill. It was very quiet. The staff was friendly and helpful. Breakfast was average. There are no dining choices within walking distance. Rating wise, it's better than a 3, not quite a 4. We would stay here again.

    2
    « Room was not as advertised »

    We made the reservation online and the room with clear double room, double bed. We, as well as everyone we show the reservation to felt that this meant two rooms connecting. Even the front desk staff acknowledge the problem but said that booking.com was not affiliated with them. To which we replied that you were affiliated enough to take a reservation from them. In the end we had to book another room. When had the reservation been as stated we would have known and could have gotten a better rate on hotwire.com in a cleaner hotel. The room was clean and looked nice, they had a good breakfast. However the outside of the hotel is still outdated.

    3
    « Vacation »

    This motel was nothing special. Served it's purpose of a nights overnight stay. I am used to more value for my money but it was okay. Breakfast was not satisfactory, fruit was over ripe and rolls were very dry.

    5
    « perfect in every way »

    clean motel. everything worked pretty well. immaculate facility. quiet and good beds. very friendly staff. rooms were like new and seemed of very high quality. breakfast ok for a free one. close to Biltmore.

    4
    « Great location and a very clean »

    We got a great deal on this very clean room which had been recently renovated. Breakfast had biscuits and gravy, sausage, eggs, etc. Very comfy pillows and bed. It was slightly noisy in the early am as the door are on the outside (motel).

    4
    « First class establishment »

    Recently remodeled, very large room, free Wi-Fi, comfortable beds,very clean, quiet. Multiple electrical outlets by the bed (including USB) a very nice touch for computer geeks. Breakfast was extensive and beautifully presented and was ready to go before 6:00 (advertised). Nice location on Tunnel Road right off the 240 surrounded by a ton of restaurants which will satisfy any taste. Also 2 miles from the VA Hospital. AND, less than $100.

    3
    « Overpriced area »

    Clean room, but very basic and not very roomy. This room was outrageously overpriced for a Best Western in my opinion. Very noisy with an exterior facing room. We could hear people talking outside at night. We were awakened at midnight by people talking. We were awakened at 5am by people closing their room doors and car doors and cranking their automobiles. We will stay in hotels with interior rooms in the future. Mattress was fairly comfortable. We were just not happy that you could hear absolutely everything outside the room and did not sleep well.

  • 4
    « Clean Comfortable Room »

    It was a clean comfortable room. Location was close to the hospital and just around the corner from several good restaurants. The hot breakfast at the hotel had about every breakfast food - real good. The tables were a little close to the serving line but the food was good. The Wi-Fi quit working in the middle of a website I was using on my lap top so I had to use the computer in the hotel lobby. Don't know what the problem was.

    5
    « nice reasonably quiet »

    this was very easy to find coming off the blueridge parkway and extremely close to gas stations and eateries. the arrows driving around the lot are a bit confising, but all together, this was a very nice experience.

    3
    « Below par »

    I did not start off well, waited from 8:10 to 8:20 pm for a person to check me in, no apology, just what can I do for you. Checkout not much better. I'm a BW supporter but this place was disappointing. I could hear next door tv, thin walls. I plugged my computer into desk lamp, turns out it didn't work. Breakfast room tight with subpar food. No fitness center. It was clean and bed comfortable, but couch was hard as a rock. No restaurants within walking distance.

    5
    « BestWestern Ashville Biltmore »

    We couldn't find a motel in Rocky Mtn, probably very expensive. We headed down Tunnel Rd and the Best Western looked nice. We were pleasantly surprised that the discounted price of the remaining Jacuzzi rooms were well within any budget. It was very clean with brand new-like faucets, well lit outdoors and close to restaurants, highways, and shopping.

    4
    « A Comfortable Stay »

    We chose this location because of the close proximity to the Blue Ridge Parkway. We had a clean room with a clean, comfortable bed and a clean bathroom. There were several choices for restaurants within a mile or so from the hotel. We were pleasantly surprised with how quiet this location was but never heard a lot of banging doors or loud neighbors. All in all, it was a comfortable stay and would come back if we are ever in the area again.

    5
    « Great Experience »

    We enjoyed every aspect of our stay here. Clean rooms, good hot breakfast, very nice lobby area and easy access to Asheville sights. Safe environment. My children were very comfortable and we got a great nights sleep! Highly recommended. Great stay for the price!!

    3
    « Convenient to Warren Wilson »

    Right on main roads, this was convenient for both the city of Asheville and Warren Wilson College. Helpful staff; breakfast was lower quality; room was pleasant & quiet. Property looks better inside than out!

    4
    « pleasant stay »

    breakfast was good, room clean, conveniently located. easy to get to downtown where shops and restaurants are located. easy to get to Biltmore estate. lots of nice antique shops in the area. it was also easy to get back on the major highway to continue trip.

    3
    « Good location for Asheville and Black Mountain »

    It's your average hotel; a few rooms inside off the lobby, but the majority have outside access. Nice staff, clean rooms. Other than little things (knob missing on the stand-up lamp and not near an electrical outlet) it was very average.

    4
    « Fresh remodel - good sleep & eat »

    Very clean remodel, with lots of attention to detail. The rooms are freshly painted with new furniture & fixtures. The beds & pillows sleep great. Hot breakfast with sausage, eggs, waffles and good coffee. And check in is fast and friendly with free cookies.

  • 5
    « Clean and Comfortable »

    This is one of the best motels I have stayed at for the price. It very very clean, comfortable and reasonably priced. I have stayed at many hotels over the years...mainly business.. . . New York, Florida, Georgia, California, Nevada, Virginia, D.C., Massachusetts, and Tennessee to name a few. This one is the best for the money and I will return.

    5
    « New Rooms, Great Location with Friendly Staff »

    I stayed at this location just as fall was beggining and the location is wonderful. The guest rooms are newly renovated and very modern and clean. My room was quiet and comfortable and I was able to get a great night's sleep. Wi-Fi internet was fast and I was able to get a lot of work completed without any interuptions. I will certainly stay here

    5
    « Comfort, Convenience, Bargain »

    Quick visit to Asheville landed us in this lovely BW on Tunnel Rd. Our room facing the woods was quiet and comfortable. The staff mapped our way around for us, and asked for feedback on sites they had recommended. A delightful stay!

    4
    « Good Location! Nice Stay! »

    This hotel is conveniently located right off Tunnel Road and is about 4 miles from Downtown. The hotel was clean and the beds were comfortable. The breakfast was crowded but good; hot breakfast with a variety of cereal, fruit, yogurt, and pastries. The staff was nice and welcoming. There is a gas station and a Sonic nearby for convenience. You can purchase 2-day passes to the Biltmore Estate at this hotel for $60 pp. I recommend this hotel to anyone visiting Asheville.

    4
    « A great location at a reasonable price. »

    From the hotel the drive into Downtown was straight along Tunnel Road. To Biltmore the hotel has printed out directions which are simple to follow. As we were staying for only two days and wanted to visit Biltmore and spend some time in the town this was just perfect for us. A good sized room recently redecorated with two comfortable queen beds it supplied everything we required for a pleasant stay. The only problem with our room was that it had a locked access door to our neighbours who had come with other people who joined them until midnight; they were very loud! The second night was quiet and we had a great full nights sleep. The staff were business like, efficient and polite. Good breakfasts with a wide selection, we enjoyed the scrambled eggs.

    5
    « Excellence »

    Best Western of Asheville Biltmore East, Asheville, North Carolina makes one feel welcomed and at home. Utmost gracious hosts with professional and courteous staff at every level. Southern hospitality guarantees we will recommend booking a stay at Best Wester of Asheville Biltmore East, Asheville, North Carolina to all our friends and family,

    5
    « Exceptional »

    This was my second stay here and both have been just about perfect. I was a little worried about internet access - I'm taking online classes and an assignment was due the night I needed to stay here. I couldn't remember from my last stay whether it was offered and the corporate website doesnt' immediately list wi-fi as one of the amenities but when I dug into the small print it was there. Everything worked outstandingly, the internet was fast, never broke contact and I was able to turn in my assignment on time. I slept well, ate a great breakfast, had a hot shower and was on my way. - couldn't ask for anything more. I really like this hotel - I'm sure I'll stay here many times in the future.

    5
    « Wedding anniversary »

    With our arrival we shared with the counter person we were celebrating our wedding anniversary. We were asked if we would like an up grade to a larger room with a Jacuzzi tub, we said yes and paid a small extra fee. Each day the hotel had a great breakfast from 6-1o. The room was comfortable and attended to each day. The Hotel was close to downtown and the Biltmore.

    4
    « Best Western Asheville, NC »

    I frequently stay at Best Westerns when I travel. This site in Asheville NC is a motor inn. It was clean, convenientely located, and reasonabley priced. Good complimentary breakfast and the staff was pleasant.

    5
    « Great location in Beautiful Asheville »

    The Best Western Biltmore East has a great location right off Interstate 40 and in close proximity to all the favorite sights in beautiful Asheville. The polite and well-groomed staff is most efficient, especially upon check-in and check-out. They make sure that you are a satisfied guest and that your stay is comfortable. The hotel offers breakfast which has a variety of items and is well stocked although the breakfast room is small but cozy. It is a value to stay at this property.

 

raggiungere l'hotel ...

tutte le direzioni

·Da: Interstate 40 Prendi l'uscita 53B dell'Interstate 240 direzione ovest. Prosegui fino all'uscita 7 e viaggia sulla destra sulla US 70 direzione est per 400 m circa, fino ad arrivare al BEST WESTERN Asheville Tunnel Road.

 

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