BEST WESTERN Hotel Albany Airport Inn,  Albany

3.5/5  - basé sur 692 notations.
200 Wolf Road, 12205-1197, Albany, United States - visualizzare mappa
+1 518 458 1000 +1 518 458 2807

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i vantaggi dell'hotel

  • Ricevimento 24 ore su 24
    Ricevimento 24 ore su 24
  • Lounge bar
    Lounge bar
  • Navetta aeroporto gratuita
    Navetta aeroporto gratuita
  • Parcheggio gratuito
    Parcheggio gratuito
  • Parcheggio esterno
    Parcheggio esterno
  • Sicuro
    Sicuro
  • Personale multilingue
    Personale multilingue
  • Banda larga senza fili
    Banda larga senza fili
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Il BEST WESTERN Albany Airport Inn è comodo e conveniente e si trova a pochi minuti dall'aeroporto internazionale di Albany e dall'arena Times Union Center. Il nostro hotel di Albany si trova in Wolf Road ed è perfetto sia per i viaggiatori d'affari che per i turisti: potrai approfittare facilmente di tutto ciò che la zona ha da offrire. Molti ospiti soggiornano da noi per la nostra vicinanza (tre chilometri circa) all'aeroporto internazionale di Albany e per il nostro servizio di navetta gratuita, ma ci sono molte altre ragioni per scegliere il BEST WESTERN Albany Airport Inn. Potrai scommettere presso l'ippodromo di Saratoga o assistere a una partita presso il Times Union Center. Potrai cenare in uno dei 40 ristoranti che si trovano a pochi chilometri dal nostro hotel di Albany e fare shopping nei centri commerciali Colonie Center e Crossgates Mall. Potrai godere dei magnifici panorami della zona e partecipare alle attività ricreative organizzate presso il lago George, l'Hudson River Valley, il fiume Mohawk, le cascate Cohoes e Saratoga Springs. Il nostro hotel è perfetto per gli studenti e per i parenti in visita, trovandosi vicino alla University at Albany, al Siena College, al Saint Rose College e al New York State Bar Exam . I viaggiatori d'affari potranno sfruttare al massimo il proprio soggiorno, grazie alla vicinanza dell'hotel a numerose aziende locali, tra cui General Eletrics, Clough Harbour, IBM e Nano Tech Sematech. La nostra poprietà è un luogo perfetto in cui organizzare eventi o riunioni ad Albany, disponendo di un business center e di strutture per riunioni ampie 510 metri quadri circa. Il BEST WESTERN Albany Airport Inn viene spesso scelto come sede per matrimoni. Abbiamo appena ristrutturato la nostra sala da ballo edisponiamo di un organizzatore di matrimoni professionista!Le camere arredate con gusto del nostro hotel di Albany, in cui sono ammessi animali domestici, dispongono di accesso wireless a Internet gratuito, frigorifero, microonde, macchina per il caffè, televisore a schermo piatto e molto altro. Potrai riposarti al meglio in questo hotel di Albany e svegliarti pronto per gustare un'ottima colazione completa a buffet deluxe gratuita. La nostra struttura dispone inoltre di una scintillante piscina al coperto, circondata da una cupola e riscaldata, nonché di una palestra. Per approfittare di camere spaziose e pulite e di un servizio clienti premuroso, prenota oggi stesso un soggiorno al BEST WESTERN Albany Airport Inn! Ti auguriamo un soggiorno gradevole!

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BEST WESTERN Albany Airport Inn,Albany
  • 4
    « A good choice for budget travelers »

    The Best Western Albany Airport Inn offers good value; it is affordable, with basic amenities and ordinary decor - nothing fancy but comfortable and functional, reasonably clean, and convenient to the highway. Staff are helpful and courteous. The general appearance of the hotel is a little scruffy (nicks in furniture, small cracks in vanity top), but most of those items are just cosmetic. The rooms are large and well laid out, with desk, open closet/hanger area, and a few drawers. Beds are very comfortable. The bathroom is somewhat dated but has decent vanity space and an okay shower (newer shower head might be a worthwhile improvement). A partial divider wall separates the room foyer and bathroom from the rest of the room, which is convenient ? light in one area does not intrude in sleeping area. The room offers only one bedside table and lamp ? would be helpful to have one on either side of bed. Our room in the rear of the property overlooked outdoor courtyard, which was quiet and pleasant (even covered with light snow). Free wifi worked well. Free breakfast was mediocre. It would be nice to have oatmeal and a better selection of fresh fruit. The hotel has 2 floors and no elevator.

    5
    « I usually stay at best Western hotels when I travel.I've always bee satisfied with the hotel services & attention. »

    I usually stay at best Western hotels when I travel. I've always been satisfied with the cleanliness, attention and friendliness of the staff. I enjoy the amenities of free Wi-Fi in the room, and a well served free breakfast in the morning

    4
    « Great location and good breakfast comfy beds...great service »

    All good Bobby was excellent at front desk...good breakfast. .comfy beds..great location....Trader Joe's.yes !Lots of different shops and restaurants and grocery stores...not too far from Tatcher park ..must visit fantastic park

    4
    « Repeat Stay »

    I always stay here when I am on business in the Albany, NY area. The location is convenient. The price is right. Breakfast is always good and served early. The rooms are clean and comfortable. Check in is always fast and easy.

    4
    « A great bargain »

    I've stayed at this hotel many times. It really is a great bargain with reasonable rates, a full hot breakfast every day, and comfortable rooms. For my visits to the Albany area, the location is perfect. While it is not the fanciest hotel, they have made many great upgrades in the last couple of years. The pool was closed for construction this time, but I've loved it in the past. It is indoor but has an open roof and since it is fairly close to the airport, you can sometimes see planes flying overhead when the roof is open. The standard in-room refrigerator and microwave are a great plus.

    2
    « very disappointed »

    No elevator to 2nd floor and entire hotel needs renovation. Arriving after hours when only the desk clerk was in the hotel and everything was locked up. We were not able to have a room on the 1st floor and there is no elevator.

    1
    « Terrible »

    Hallways had a horrible odor, stained ceiling tiles, bathroom sink not clean upon arrival. But what do I expect for a really cheap room for the night. Good location if you're just in town for a night. Mall, restuarants nearby on Wolf Rd. Pluses Friendly staff, decent continental breakfast.

    3
    « More Than Once!!!!!!!!!! »

    This a really good inexpensive place to stay in the Albany/Troy area. We have stayed here at five times. Our kid goes to RPI in Troy and this is the closest inexpensive hotel that is close to the campus. The first time was a five star stay. Staff and rooms were awesome. We had a great visit. The rooms, at least on the ground floor have a COMPLETELY unique architectural embellishment. The concrete halls ha vehand textured bulges that my wife thinks look like elephant ears. Way cool to us! The stay before our last was miserable. We found detritus under the edge of the beds, a chicken leg bone behind the bedside table .NO facial tissue, shampoo or toilet paper refills The front desk said there wa a "NEW Manager" that was instituting a "just in time" ordering system that had resulted in some items, shampoo, tissue, etc. not being available. This is a truly STUPID move. Our last trip to visit was once again really good. There has been a large staff turnover but we observed some team building amongst the staff and the general attitude is once again positive. The hotel has opened a small restaurant in the hotel and it is adequate for a night snack. However, they close at 10:00. My wife likes the pizza. A lot. But she LIKES pizza. A LOT!!!!!!!!!! I would give a higer rating but am waiting to see if they return to their old, positive ways.

    2
    « Beware of Renovations »

    I stayed here for 3 nights during a business trip and found the place to be dated, claustrophobic and had to fight for some peace and quiet. Between the flight path for jets and the renovations going on right across the hall from my room, it was not pleasant. I couldn't believe that a group of workers were actively drilling, sawing and hammering in the room across from mine from early in the morning until after 7 at night. Not okay.

    4
    « before a flight »

    nice room. Stayed there because of free, early airport shuttle to Albany international. very convenient. staff was nice, and my room was away from a busy road. didn't eat at the restaurant, so I'm not sure how that was.

  • 5
    « Don't judge a book by its cover »

    The exterior isn't much to get excited about. But inside, this place has much to offer. Super friendly and accommodating staff, extremely comfortable beds, free wifi and access to business center, and an indoor pool! We only stayed one night but would have been happy to stay longer. Plus it's very close to lots of restaurants and has a free airport shuttle. We were pleasantly surprised with this hotel.

    5
    « Awesome Staff »

    We wanted to stay close to the airport for an early flight home. The price was great and I was afraid we would sacrifice quality but we were pleasantly surprised when we arrived early but were allowed to check in. We had requested a first floor room and it was clean and included a fridge which was great. I needed help storing an item for our family to pick up after we left and the front desk staff were so gracious. Not only helping us out but going above & beyond to hold it several days. The location is very convenient to restaurants & shopping. A very good value and an enjoyable end to our vacation.

    3
    « Close to airport with shuttle »

    I stayed for one night and came in late (almost midnight). No one was at desk but a gentlemen came out shortly to check me in. He offered to bring up my luggage as there is no elevator to second floor. Room was clean with average amenities. The walls were odd looking, but that's ok. The bed was comfortable and pillows were just your average foam, no feathers. Walls are a little thin so you can hear people in adjoining room. Hallway is also not so quiet at times with people going to their room. Breakfast was complimentary and decent with good coffee. Make your own waffles, egg/english muffin type combo (not warm), breads, yogurts, muffins, some fruit, etc.I would use this location again for the convenience and price for a one night stay to or from the airport.

    2
    « Bad smells, bad attitudes »

    It took three requests to be moved to a room that was palatable (the first smelled like smoke and the second like something very pungent) and not without snarky comment from one of the two night managers. Other reviews make it clear this is a hit or miss hotel. Why risk it? Not up to Best Western standards.

    3
    « Economical and convenient »

    My first choice when looking for a place to stay in the vicinity of Albany, NY. Offers everything needed at a reasonable rate. Very convenient to the Albany airport. Conveniently located for shopping and restaurants.

    5
    « NYSAEOP Conference »

    I had a great stay for our conference. Meals were excellent. The room was pleasant with great features such as refrigerator, microwave, and large screen television. The bed was comfortable with the pillows.and bedding.

    2
    « Needs major renovation »

    nice location but very old - no hot tub - pool too small - staff helpful - skip the breakfast and go to IHOP - food extremely processed - maint staff very busy at this hotel - planning a return to the area but won't stay at a Best Western - certainly not this one

    3
    « Remodeled - but just the same »

    We came in as a group - about 15 rooms. We are all above the age of 50 and needed ground floor rooms. This property has NO elevator. We were told that the property was sold out - even though we booked many months earlier. No way to get ground floor rooms (except for 2 available). The property had a group of "young" men booked. Many of them had not yet checked in. All were on the ground floor. This was a group of New York State employees. This group was noisy at night, walking and talking in the hallways. The renovation seemed nice, the public area was new and clean. The hallways still needed work. There was the smell from the pool - this has been going on for years. An exhaust system needs to be installed. The front desk was friendly - but was unable to do anything about room changes.

    4
    « A comfortable hotel to stay at near ALB. »

    I have stayed at this location a few times. I have never had any issues or problems. The internet is reliable and they provide a good breakfast. It is convenient when you fly in and out of ALB. The walls in the rooms are unusual, but this not a bad thing, just unusual.

    4
    « Clean, comfortable, friendly lodgings »

    We've stayed in fancier places, but we've also stayed in much, much worse hotels for way more money. Spotless lobby, clean rooms, comfortable beds, and a pool literally right outside your door (if you stay in that area, which we didn't). The pool's cold temperature did take some getting used to, as did the fact that I had to wait for our food at the hotel bar with my kids for about 25 minutes, which was...an experience. We loved our stay, and the kids didn't want to leave. For the money, a great value in New York's capital city.

  • 3
    « Needs some TLC »

    Have stayed at this hotel previously but probably won't be returning next time my travels bring me to Albany New York. The good: close proximity to the airport with free shuttle offered. Beds are comfortable and continental breakfast is adequate. I have always found staff at this hotel to be excellent and very helpful. The bad: Noise pollution from nearby airport and busy Wolf Rd but easily remedied with the use of earplugs. Hotel starting to look worn and run-down and in need of some TLC. The ugly: Pool area really looking shabby - could see the sky through the large cracks/openings in the ceiling, lots of debris on pool floor and entire pool and deck area could use a good cleaning. Carpet around pool and in our room was stained in places. Bathroom in the room could use a good cleaning, just starting to look worn/stained. There are other options near the Albany airport and will most likely be trying another hotel in the future. Hopefully some updating and repairs are in this hotel's future, it sure needs it.

    5
    « Our Comments re This Hotel »

    We have always enjoyed our stay at this Best Western , the great breakfast, the pool the friendly staff and best of all the convenient location. We would definitely recommend this hotel to family and friends.

    4
    « Albany »

    This was the second time I have stayed at the Best Western, Albany Airport hotel. Considering where our office is, this is very easy to get to, on and off the highway. The room was comfortable. I didn't have much time to use the hotel except for sleeping, but it met my expectations. It's in an area with multiple restaurants to choose from. Except for the traffic on Wolf Road, it's an ideal place to stay and the rate wasn't bad either.

    3
    « BESTWESTERN ALBANY AIRPORT »

    The hotel is in a great location and the breakfast is excellent. The last few stays I was not impressed with the cleanliness of the room. I found items used by the prior patron that were still in the shower, used soap and bottle of shampoo. I use the fitness center and 2 of the 4 machines were not working.

    4
    « Nice Place to Stay »

    Clean and comfortable. Very large hotel with many entrances/exits that are closer to room than going through lobby. Internet was average. Breakfast was average. Hot food was not very hot. Good selection.

    3
    « Okay place. »

    Okay place. Convenient right off the road. Parking was a problem, if you come after 7pm, you would have to park all the way back. Some interesting characters hanging outside. Room was okay, window curtain was ripped and dirty. Not bad for a night stay.

    5
    « Great Value and Service »

    The hotel is close to Albany International Airport, with efficient, friendly shuttle service. The restaurant's food was outstanding and the bartender was attentive, efficient and funny. Desk personnel were well-informed and friendly. A great experience!

    1
    « Close to the airport »

    This hotel was very close to the airport and provided a shuttle. The room was ok clean, no bugs, but the bathroom was a 1 star. I thought the tub spicket was going to come out of the wall! The shower spray, sparse. The light above the sink was mounted in such a way that my husband who is 5'8" had to duck the light to see himself in the mirror. My recommendation if you stay at this hotel be sure and get a room in the front because the freeway in the back is very noisy.

    4
    « Emergency Stay, good value »

    We didn't intend to stay in Albany, but a travel nightmare forced us to find lodgings in Albany in the middle of the night. Clean, cozy, affordable. Comfy king-sized bed, but a leaky shower. What we needed, when we needed it; 'nuff said.

    3
    « A bit overpriced for what you're getting »

    We felt that at around $135 USD on a Thursday night, it was a bit expensive a night for what we ended up getting. Some of the bedsheets had little stains on them. Fortunately, we had 2 queen beds in the room, so we just slept on the one that looked ok at first inspection. The bathroom is where most of the work needs to be done. The door paint was starting to detach at the bottom of the door (inside the bathroom), we could also easilty see that the toilet was old and the countertop was of a few years back as well. The room was rather quiet once we unplugged the mini-fridge. The breakfast is included but don't expect much. There was no orange juice at the time we ate (7:15). The offering is limited to cereals, bread for toasts, yogourts, a waffle-maker and hard-boiled eggs. The staff we encountered (front desk and cleaning lady at breakfast station) were nice and serviceable. Having to make an overnight stop again in the area... I would choose another hotel to stay at, mainly because of the price matrix. The good: - Quiet room - Good location off the highway - Friendly staff To improve: - Prices - Breakfast offering

  • 4
    « Good value, convenient for airport »

    The only reason I am not rating this hotel "excellent" is that it has a rather drab appearance on the outside and the immediate reception area, which does not make it immediately inviting, but that seems to be the way most of the hotels in this group are designed. Otherwise, it was good value for money and convenient in relation to places to eat within walking distance and foo delivery service. I did not get to use the bar but walked past it a few times and it looked like a cosy place to hang out.

    2
    « In dire need of refurbishment! »

    Stayed for only one night fortunately. We were checked in by a friendly young lady which was the highlight of the stay! The room on the ground floor was well pasted a refurbishment as was the rest of the hotel. Not only that but the room smelt musty, despite spraying round with body spray which is all l had. The bedding and towels were clean, there were two small crawling things in the bathroom . The breakfast was better than l had expected but a bit limited in choices. I have ready reviews on TripAdvisor and wonder if they are talking about the same hotel not many people mention the smell or noticed the place is literally falling apart in the corridors with coving falling off and wood panels missing!! But you get what you pay for in this life - l recommend you pay a bit more and stay in a better hotel.

    3
    « Surprised »

    We have always stay at a Hampton Inn, but they do not take pets. We travel with a small dog now. So TripAdvisor brought your hotel up that allowed pets. We found the price very nice. Also the staff was very friendly. The breakfast was what we were use to. We are vegans because of health reason. So the only thing we could eat was potatoes. Which was ok. We are use to this. We were placed in a room away from other guest, because of the dog. That was a plus. The room was old & it looked like they were in the process of redoing the rooms. The two down sides were 1: a small bug was found on our sheets. With the fear of bed bugs, we looked around & did not find anything else. 2: The internet could not get hooked up. Kept coming up unsecured - do not use, on my Kindle & phone. I finally gave up. This is the first time we have ever had a problem in a hotel. This just meant we just had to talk to each other. Would I stay again. YES! It was a good value & overall pleased.

    5
    « Great Stay »

    Comfortable & clean hotel with a great, helpful staff, the airport shuttle service makes it a perfect travel hotel, and my in-room food service was excellent. I would recommend this hotel to anyone traveling for business or pleasure through Albany.

    4
    « Excellent Staff »

    The shower was always a nice hot shower. My husband is very tall so the height of the shower is important. The rooms are clean. The only downside is they need a better air freshener, it is an older motel and they begin to smell stale. They are making physical improvements over our stay last year. I don't think they can get a better staff.

    4
    « Well priced and located »

    Typical Best Western but well priced and in a good location with easy access to motorways. Downstairs rooms have access to pool area which is useful if you have children and have friends elsewhere in the hotel. It means you can easily access the pool and have a table and chairs to socialise.

    3
    « A place to sleep.... »

    Stayed only one night passing through Albany. Front desk staff not particularly friend or helpful. Didn't even tell me location of my room --ended up finding it myself.. Room was clean and comfortable. Windows foggy/dirty and dingy hallways. Breakfast good with many things to chose from. overall an OK place to rest your head but definitely nothing special especially for the price.

    1
    « Worst Place to Stay!!! BEWARE!!! »

    We went to Saratoga for the Travers, and didn't want to drive far after the festivities. We figured it was for one nite how bad could it be....Well we got to the room and it had an a joining room...the door knob to that door was missing. So the people in the next room could look in our room, which looked right into the bathroom. And if that wasn't bad enough, we couldn't leave our room without barricading that door using the ironing board . Because they could have easily put a coat hanger thru the opening and flipped the lock open! And to top the whole thing off....They BOUBLE CHARGED US. It has been 2 weeks now and I still cant get them to refund my money.

    3
    « Just okay »

    Clean place inside outside. It is so close to restaurants so you wont be hungry at all! My room was decent with comfy bed l, hairdryer to iron board. Staffs were friendly. We stayed for 5 days and good thing is we always come in and out as we travel the city. Pool was closed on our entire stay. Nothing much to do so I guess this hotel is not really for leisure. Its just ok for business or transit I guess. We found a bug too in bathroom. Ac was kinda smelly. Breakfast was pretty basic with potatoes, eggs cheese, bacon,etc.

    3
    « Park and fly »

    We have used this location many times. The rooms are adequate, they have expanded their evening meals in the restaurant and have a decent menu. The morning breakfast is very good and the shuttle for the park and fly is very helpful.

  • 2
    « i do not under stand »

    my review not clean hotel,the rooms are smelly the overall of hotel does not meet the standerd in my opinion. The reception was not apprpiat in my opinion the air conditioner unit was very noisy. the phoyos do not reflect the real things on the ground

    2
    « Pay the extra to stay at a better hotel »

    The rooms smelled, hallways smelled, and the staff were unfriendly and miserable. In the morning the breakfast was terrible, unless you only want oatmeal and coffee then you are set. Pay a little extra to stay at a better hotel. I have never stayed at a best western nor will I ever again. I was just disappointed overall.

    2
    « Disappointed »

    Rooms seemed clean but there were small flies in the room. The bathroom door did not shut, but the bathroom itself was clean. We wanted to stay at Inn that had shuttle service to the airport, the driver was friendly, and drove safely.

    3
    « poor room service »

    if you stay here and you want tp order room service when an event is going on, find another place to eat. curtains in room were sun worn and ripped. hard to get internet for android devices. no elevator so i would call ahead if you have mobility issues

    2
    « Poor service; rooms not clean »

    We stayed for 1 night on our way to New York city. We booked the room because it was late and wanted to save a little before getting to Manhattan. At first glance, the room seemed okay. The next morning we noticed dog hair all over the floor. My wife spoke to the front desk, but they didn't seem to think it was an issue. My daughter wanted to swim before we got on the road. We were 1 of 4 families that had to wait 20 minutes for housekeeping to bring towels. My wife had to go ask them for the towels. They only brought 6 towels even though there were at least 12 people there. The only thing I liked about the hotel was the retractable roof over the swimming pool.

    4
    « Roberto's »

    Very good hotel restaurant. Friendly service and food cooked to order. Italian specialties offered (pizza, calzones, pasta dishes and salads) but we had the fish and chips, perfectly done, delicious hand cut non-greasy fries! Just opened and redecorating the space. Prices were good.

    1
    « This hotel sucks »

    There is no other way to put it... This hotel really sucks! I was there for a business conference; the rooms are in desperate need of updating. The air conditioner in the conference room barely worked (during the hottest days of the year, naturally) and the lobby bathroom is disgusting. Stay away, even if it is the cheapest option.

    2
    « MAJOR need for renovation »

    Stayed for a weekend away. Got a decent price using express deal on priceline. No wonder why! Hotel was really garbage. Need to get rid of all the yellow and brown colors of the walls/carpeting. Vending machines didn't work. Breakfast was gross. No elevator. Location is decent near highway but still wasn't worth the low price I paid. Would definitely stay at the Homewood next door next time. Pool area was neat with a retractable roof, saving this rating from a 1 star. Staff weren't too nice and phone didn't work to call front desk for additional toilet paper/tissues so I had to walk ALL the way across the property and back. Pizza at the on site restaurant was great and cheap!

    5
    « Convenient to the Albany Airport »

    We stay here every time we fly in or out of the Albany Airport. It's very close to the airport. We use the airport shuttle. The hotel is close to many good restaurants. It makes for a very relaxed journey.

    3
    « decent value for the price »

    We stayed her for just one night on our way to Maine. It served our purposes. Outdated but clean. The pool looked inviting but with a 9:00 p.m. closing time was too early- would be nice to be open at least until 10:00. Breakfast was pretty standard.

  • 1
    « A VERY POOR VISIT TO ALBANY BEST WESTERN »

    I decided to give the Albany Best Western another chance after the poor visit last year. This years trip was worse. I tried early check in and was told no. I asked if my 1st floor room request for reasonable accommodation would be honored. the day clerk said yes. When I came back early evening, the room was given away. I asked for a luggage cart and was told where to get it. Then I realized the room was a second floor. I asked how to get the cart up there. He acted surprised that I needed help. While I tried to explain my needs and asked why my room was given away, he did not seem to care. Finally he gave me a first floor room. What he did not give me was my gift bag and coupons for the restaurant. A lumpy bed and and no wake up call after requesting one just added to the poor experience. I will give credit for a good breakfast.

    4
    « Stayed here for a dog show »

    I found this hotel thru Petswelcome,com. The pet wing is in the back with easy access to the outside. My room was comfortable and clean. A nice hot breakfast is included and there is a restaurant on site. The location is right of I87. Would definitely stay here again.

    2
    « Clean but needs updating »

    This is a very outdated hotel. Needs some serious updating. No security cameras to be seen. Many entrances. Entrance doors were key carded, but one closest to our room was propped open constantly with rocks. Also a few shady folks staying there that seemed to just wander around parking lot in a "dazed" stuper, in their pajamas, that covered nothing. Might as well been streaking. Walking in circles, All Day. Every Day. And we stayed here for a few weeks. Made me a little nervous. Obviously, Mgt is not paying attention to whats going on, or dont realize . But I will say the housekeeping staff was always courteous and pleasant. Front desk not so much, we asked for price quotes for an extended stay for days, and no one seemed to be able to answer our questions. Never did. So we moved to another hotel that could. The rooms are clean, nice and spacious. They had a nice little lap desk in room which was quite nice. I've never come across that type of amenity in an average priced hotel. Nice touch. They have a indoor/outdoor pool. Sliding roof overhead. But dont use the picnic tables that surround it after 9:00 p.m. pool is closed after that, and apparently so is common area. Baseball teams in town for tournament used picnic tables to eat at and the night mgr. Called the police , because pool was closed.??? They werent in pool. We were staying right across from them, and were shocked this happened, they weren't being loud. Just a bunch of kids and coaches, few parents wanting to sit together and share a few pizza's. There may have been some circumstance I was unaware of, but I will not ever forget those kids faces when the police officers came in. The Officers, by the way were very polite and nice. I don't think they understood why they were called either. I just felt it could have been handled better by hotel staff, if there was a problem. I did notice that in our hallway, every Fire Extinguisher box, the glass was already broken, and the one thats supposed to hold attached Fire hose, there Wasnt one. Nothing there. Scarey! For a group, this hotel is a little pricey for what it is, but rooms are clean. I would not recommend this place for single lady to stay at. Needs changes. Updated security, paint, etc. I gave 3 stars cleanliness for housekeeping staff.

    5
    « Another Great Stay! »

    Unfortunately we were in town for a funeral. Everyone was pleasant, understanding, and helpful. Shar was a delight! Rooms were immaculate. Pool was fun. Breakfast was good. Have been here before and will be back again.

    5
    « Great value, great service »

    The breakfast area and food offered were excellent. The motel is close to the highway and easy to access. The staff were very friendly and courteous. There were very unique wall designs in the room. Overall, our stay was a very good value for the money.

    3
    « hotel / airlines »

    hotel was sub-quality, but ok. We did not spend a great deal of time in the hotel. The location was good for proximity to family and to some shopping. Air travel experienced delays at every stop with problems of not enough gates, so that we were late returning and getting there causing our pick up problems in Albany.

    2
    « Not the Best Western I remembered »

    We stayed here one night while on a 4 day trip to New York. We were a party of 6, that requested adjoining rooms as we had kids with us. I understand if there are not adjoining rooms available. How about next door to each other or across? No, we were at opposite ends of the floor to each other and it was only after I made a big stink about it that it was resolved. Next, the hotel is old, dirty, and smelled like an ash tray. None of the security doors I used worked. So people who were not staying there had easy access to the hotel. Not good. My sisters room was an entire other level of nasty. The sheers on the window looked like a cat had got to them, and her smoke detector had a shower cap over it! On the plus side, the beds were clean and comfortable. The on site restaurant has new owners and the food and service was excellent. I have no idea how they plan on surviving in that hotel. The front desk ranged from helpful to snippy. I would never go to this hotel again, and I would not recommend it either. I think Best Western should investigate this place to see if it complies with their standards.

    3
    « GOOD LOCATION - ROOM AND BREAKFAST JUST AVERAGE »

    I find Best Western hit and miss lately with many properties in much need of updates. This hotel was on the way home so we gave it a try. The lobby is large and modern housing a pizzeria/ bar. This is handy, however the smell of cooked food permeates the entire hotel. The room we had was a double queen and had plenty of space. The decor was dated, but it was clean and well appointed. The breakfast buffet offered NO meats, but the scrambled eggs were ok. The juice was warm, and the hard boiled eggs were over cooked and rubbery. This place is ok for 1 night, but I would grab breakfast elsewhere.

    5
    « Amazing wedding experience.... »

    We booked our wedding here in July 2015, for July 8, 2016. In the one year we went through 2 coordinators that just suddenly left. Then we got the "dream team" Laura and Robert. They understood our concerns, and helped us from our first meeting. Our wedding was beautiful, and an absolute amazing day! Everyone in the hotel is so helpful, and friendly. Dan and I don't have a single complaint. They even allowed us to have our fur baby stay with us, and the driver even offered to walk her for us so we can enjoy ourselves that day! My MOH had a headache, so Laura sent someone to get Aleve for her so she didnt have to worry or be in pain. These are just minor things everyone did to make our day special. Thank you so much for making our day so amazing! Dan and Amanda Kraft

    3
    « Okay »

    Cheap and clean, but appears run-down and has dated decor. Bath tub had rust/hard water stains, some wall damage that was repaired poorly. Decor screamed "1975". I'd consider it again if I needed a place in the area, but I'd check the competition first.

  • 3
    « The Good; The Understandable; The Ugly »

    I stayed at this property on two separate nights (7/15 & 7/17) passing through Albany to and from a family event in upstate NY. From the online reviews the hotel looked as expected - dated, but clean. The remodeled lobby is basic but functional. The breakfast room has been lightened probably with the addition of the three window along one wall. (More on breakfast below.) The staff was very friendly and helpful. You could hear the odd plane or two from the nearby airport but this was to be expected and not an annoyance. These were the good and the understandable. As I had had a recent knee injury I required a handicap accessible room. The one I had on July 15th was actually quite roomy and well suited to my needs. However, come late afternoon I started to smell what seemed like smoke which was quickly fouled with burnt cooking smells. It was pungent and bad. With only a door and no windows to open, the smell built and lingered. It was from the onsite restaurant only a few steps from my room. The smell got better for awhile and that night I was able to sleep. I awoke though with the smell and a bad taste in my mouth. Yuck! I did go to breakfast about 8:40am. It goes until 10am. The options were as advertised but the eggs, potatoes and ham slices were cold. It would be very generous to say slightly warm. When brought to their attention the staff offered to heat my plate in the microwave in back, but by then I had gone for a toasted bagel. The napkins and plasticware are up on a wall shelf in back of, and over, the hot toaster, waffle maker and "hot" food trays. The risk of getting burned while reaching for any of these is a potential. Functional for space but unsafe. On my second stay days later, I asked for a different room, taking some chances with my knee. But that smell was still in my memory and I could not stay in any of the rooms near the restaurant. (BTW.. the smell was in the main corridor as I checked in and later on my way out for dinner.) My room this time was by the pool. It was one of the remodeled rooms and was very nice but I find those carved walls ugly. Smallest bathroom I have ever seen, so that was a surprise but not an issue. Depending on your stay you might find the poolside rooms noisy with kids or guest using the pool. It was true the evening that I was there, but that kind of thing does not bother me. Good hotel for the money if staying only for a night or two. Good for families and those traveling solo. But don't expect much. The nice staff really puts it over.

    3
    « Great Location; Not So Great Staff »

    With a great location fairly good amenities, and good rates for the area, this hotel should be an easy choice. You just have to hope the right staff is on duty during your stay. The offer of free breakfast and free Wi-Fi is not all that hard to find; but an airport shuttle, indoor pool and fitness center with late night access are less common and add to the appeal of the facility. Just be prepared to speak up (loudly) if there is any kind of problem - at least with coffee available in the common room 24/7, you can grab a cup or two on your way back to your room!

    3
    « Functional place to stay »

    We needed a place to stay after a very long car trip. This hotel was just fine. It was a bit tired but clean and did the job we wanted. The breakfast was rather average and included in the cost. It was easy to find and close to the freeway so quick to get to and away from. Plenty of parking and good wifi.

    3
    « NICE LOBBY, FRIENDLY STAFF...BUT!!! »

    The lobby was clean and updated. The staff was very friendly and attentive. The free breakfast was good...but on our way to the room, was NOTso great. The hall could use febreeze, daily and could be brighter. The carpet should be shampooed*stale smell*. The room itself was clean...we slept well. The bathroom was clean, with some upgrade. I would only recommend a 1-night stay.

    3
    « Nice clean budget hotel »

    Friendly staff NO ELEVATOR and 2 floors in this hotel Indoor pool Restaurant on site Around the corner from the airport On the local strip with shops and restaurants Free shuttle service Beds are comfortable Clean hotel Some smoking rooms and there is a smoke smell that lingers in the hallway

    2
    « A disappointing stay »

    I have been taking road trips with my family for over 20 years now and Best Western was always a name you could count on when choosing a hotel. Whether this stay at this particular Best Western should be considered on its own and not representative of the whole is up for discussion but I will say it has altered my opinion of the franchise. We were a group of six traveling together with children and booked online asking for adjoining rooms. When checking in, we were told they couldn't accomodate that but would give us rooms across from each other. Their idea of rooms across from each other were rooms in different hallways, not even close. We insisted on a change and they put us a few doors down from each other....I had room 120. The smell of smoke aside.....we were greeted by torn sheers on the windows, badly stained drapes on the windows and a smoke detector covered in plastic. When we told the front desk they didn't know anything about this and said they would take care of it. Not for nothing, but what the heck is the housekeeping doing if they didn't notice all of this??? They did manage to send someone and they changed the sheer, but fixed nothing else. In my opinion, safety and a covered smoke detector should have been the priority! When we called the front desk they told us to take off the plastic!. In addition there were water stains on the ceiling of my bathroom and for some reason I found all doors looked dirty, like they were never wiped down. I did have a package of Lysol wipes and cleaned everything I could. The hallways are dark with carpet I wouldn't walk barefoot on. The free breakfast was a disappointment with not much food brought out. From the outside of the building I could see other rooms with torn sheets. I will say, the beds were clean and not uncomfortable. The shower was decent. Of note is Roberto's a bar in the hotel that serves food as well. We decided to eat there since we were tired from traveling and the food did not disappoint. Mozarella sticks, chicken fingers, pizza, burger and a steak sub were all great and they make excellent French fries. They also serve beer on draft. Our waitress was very nice. In the end, I couldn't get past the state of the room and was pretty disgusted. I will be thinking twice about booking a Best Western in the future.

    4
    « Wolf Road Best Western »

    Wolf Road Best Western is a better value than Western Ave, and facilities are newer. Nearby I-87 and airport present some noise issues, dependent on room location. Convenient location near restaurants, entertainment and shopping on Wolf Road.

    4
    « Good nights sleep »

    The last night of a road trip, looking forward to good nights sleep. This is a nice Best Western Unit, convenient and the bed was of good quality, I had what I was looking for, a good nights rest. I would stay at this hotel again if I am in the area.

    4
    « A great value »

    This hotel is a great value in a location that will work extremely well for many things...shopping, airport, etc. Free full hot breakfast every day is a plus! This is an older hotel and the exterior is not up to par but they are gradually renovating the exterior (lobby, rooms, ballroom where breakfast is served) to be very nice. Wonderful indoor pool with a ceiling that is open during nice days.

    5
    « Great Expereince »

    The place was incredible. Pool phenomenal, happy hour awesome. Staff was extremely helpful. Location to airport was close and it was to several restaurants and mall. I would definitely recommend this motel to all my friends and continue to stay there when I return to Albany.

  • 4
    « great »

    other than no elevators and no washer and dryer, this hotel was great. The staff were very professional and the rooms were very clean. The beds were awesome and very comfortable. The breakfast was awesome and the restaurants wings were amazing. I would stay again, but only on shorter trips since there was no washer and dryer.

    4
    « Wonderful Hotel with delicious Brekfast »

    We booked 5 rooms and we thoroughly enjoyed our stay in this hotel. The breakfast was too good and I would recommend to stay in this hotel. The only thing that I observed was the breakfast room was not very clean specially during the peak time

    4
    « Woodys Exp »

    Overall, the hotel was fine and the staff was helpful and courteous. The location was on a very bust street, which made it more difficult to get in and out. Access via the keycard thru the exterior door didn't work, and it was obvious that it hadn't worked for several other guests.

    2
    « old not gold »

    Room was quiet. Bed was clean. Restaurants closeby. Gym ok but no weights, no water, no towel or papers, so sweaty equipment. Smells of smoke. Bar closed early. Bad breakfast. No friendly faces. Wlll not return, there are other hotels nearby that are in good condition.

    4
    « Great location and value, consistently excellent customer service »

    Near great restaurants, shopping and airport. My goto hotel when traveling in Albany, NY. Front desk personnel are always accommodating. Full breakfast value is about $15 pp. Comfortable beds. Expansive hotel, used by business and personal travelers alike. some rooms are renovated. Almost always spotlessly clean, even tho décor may not be up to date with current trends.

    3
    « Ugh »

    Stayed here on our way further north. It was easy to find and we were promptly greeted. The front desk clerk recognized me as a rewards member, but received nothing. Usually we get a bottle or two of water. The lobby was nicely decorated. The room was clean. Beds were comfortable. The room smelled of stale smoke, so you could tell it use to be a smoking room. The HVAC unit in the room was right next to the bed and was very noisy and blew right at your head. We couldn't control the direction of the flow of the air. In the middle of the night, the toilet decided to run, then shut off, and run again. At 5:57 am, our phone rang with a wake up call we never ordered. We did not get a good night's sleep because of the air and noise of the unit, them abruptly woken by the phone ringing.

    4
    « Clean. Old. Decent breakfast. »

    This is an older hotel. The pool was dirty and unwelcoming. However, the room was clean, and the breakfast was good. The hotel looks very much like a place from the early 60s. If you're looking for a reminder of Mad men, it's a great one.

    5
    « Friendly »

    It was a pleasant visit. Michelle went out of her way to help. She made our stay nice. She worked the breakfast shift also and was constantly cleaning and stocking it. Sanitation was a high priority. It was under some renovation but was okay. The room was clean and inviting. I would stay there again

    5
    « Super Satisfied »

    I have stayed here several times and have never been disappointed. There is a free shuttle to/from the airport (about 5 minutes away, a hot breakfast, free WIFI, a nice little pub and comfortable accommodations. You can keep your car parked here while you're gone. It's within walking distance to many restaurants and shopping. Even though it's close to the airport, noise has never seemed to be an issue. I've always been really satisfied here.

    4
    « Super place for late arrival or early morning flight »

    I stayed at the Best Western Albany Airport Inn because I was arriving at the airport at 11pm and did not want to drive to a meeting 90 miles away until the next morning. The shuttle service runs through midnight and was very prompt after I called. The hotel is a short (10 min) ride from the airport (hence the name). I found it to be an older but well maintained facility. My room was quite large, had TWO suitcase stands, a large flat screen TV, a nice desk to work on, and free wi-fi. A free breakfast was included and there were lots of choices to select from. The staff were uniformly friendly and helpful from the night clerk to the day staff to the shuttle driver. There is a gym and a pool on site but I did not have time to use either of them although the weather was perfect! I would definitely stay here again when traveling to Albany.

  • 5
    « Great stay. »

    Enjoyed my stay very much. Centrally located and easy to navigate to and from this location to everywhere in the region. Clean rooms, friendly staff. I would definitely stay again. Great location for college visits.

    5
    « A Union Hotel Makes a Difference! »

    This property has taken care of my business travel needs year after year for 17-18 years. Friendly faces greet you and present a spotless room. I have always found a room here whether it's advanced booking or a last minute check in which usually happens with business. The more than a continental breakfast makes a quite a difference to a woman traveling alone on business...you can always take it back to your room while yo're getting ready to leave. Has always been BEST Value fo me!

    4
    « bnydnr »

    Older hotel, however, very clean, covered swimming pool, large breakfast area next to pool, good breakfast choices,nice decor, friendly staff, easy access to airport, quiet. Would recommend to friends and Family.

    5
    « Working as always »

    Very nice hotel great staff and very close to restaurants and shopping. Rooms are clean and beds are comfortable. The only con is the airport is close so you hear the planes at times but not bad overall.

    3
    « Serviceable but dated »

    We booked the Best Western due to the proximity to the airport and the fact it had a shuttle, as were arriving late enough that we couldn't get our rental care until the next morning. Our plane was delayed so the shuttle idea was a bust, leaving with a ripoff ride from Capitaland Taxi ($10 for two miles?). The hotel itself is over 40 years old (I know because I used to ride my bike down Wolf Road in the 1970's and hit the vending machines on occasion) and the main problem is that it shows. The lobby area is fine, but the rooms themselves, especially the bathrooms, desperately need an updating. Even a Bath Fitter insert would help. The staff was fine, the breakfast lady adorable and the beds comfortable, but even a little updating would go a long way.

    2
    « New parking fee policy is not good »

    We have stayed here several times due to early flights in the morning and have had enjoyable stays. We tried to book a room a few days ago and told them we needed to drop off our car the day of our stay, earlier than the check in time. They told us they have changed their parking policy and are now charging 20.00 to park your car for up to 2 weeks. That doesn't help if you're staying only one night. The airport charges 13.00 a day for parking so this is much more expensive. I suppose it would be worth it if you wanted to leave your car for two weeks but they are penalizing people who are there for short stays. This is not New York City, we didn't feel it was fair to charge parking for guests staying there. We will not stay here again. We had a very enjoyable stay at the beautiful Desmond, only slightly higher price for the room and free parking and shuttle. We will stay there from now on.

    1
    « poor policy »

    We have stayed there on several occasions when we have had an early flight. They have a shuttle and allow you to park your car there as long as you were booked into a room. We were going to book a room for tomorrow night but need to leave our car there early. We were told by the front desk that they have changed their policy. They wouldn't allow it without us paying a 20.00 parking fee even though we were staying there that night. We were told they are now charging a 20.00 parking fee every day you stay there. The airport only charges 13.00 per day to park in long term. I WILL NEVER STAY HERE AGAIN.

    4
    « Great Hotel for Frequent Airport Traveler »

    I live 2.5 hours from Albany and frequently fly from the Albany airport. I stay at this hotel the night before an early morning flight or after a late night arrival. The location is great for airport travel, you're 5 minutes from the airport. The wake up call and park and ride are very convenient. The hotel rooms are clean and have everything you need. There is a great fitness center with a couple of treadmills, an elliptical, and a bike. The hotel provides a good continental breakfast and now the bar has a restaurant that is open until 10pm. I am always satisfied after a night here and it's a great place for a weary traveler to rest.

    4
    « Good 2 nights at Best Western Albany Airport »

    I had a last minute trip to Albany and found the Best Western to be affordable and convenient. I had a late check-in and the staff was prepared for me upon my arrival. The room was neat and clean and the Hotel was comfortable. I'd visit again.

    3
    « Did not sleep well- should not be 3 star hotel. »

    I traveled with 4 people, each with their own room. Upon checking in we asked for a late check out since it was very late.. The staff was accommodating and let us stay 1-2 hours later. However, each one of us was awakened by the awful sound of housekeeping keys at 9am.. Needless to say all of us suffered the next day unnecessarily. Poor internet connection. This should not be a star hotel.

  • 1
    « Don't Stay Here! »

    No security, bad mattress, domestic issues in the middle of the night, external doors didn't lock or close, pool closed due to "accident", dark and dingy, free breakfast was runny eggs. Safer out on the street! I would never stay here again.

    4
    « Excellent Location »

    This hotel is located in a very nice area not far from Albany Airport. It is not far from a beautiful park (Colonie Crossings) where you can go for long walks. A Hannaford supermarket just down the road has a salad bar. There are several eating places nearby. The hotel itself has a big lobby and big breakfast area, with free breakfast, and a nice indoor swimming pool. They were rennovating the breakfast room during our most recent stay so breakfast was by the pool. The food was disappointing (little variety, lukewarm) but I hope this is temporary due to relocation of breakfast to the pool.

    3
    « Pretty typical Best Western, some good some not so good, relatively inexpensive »

    Great staff, clean, nice exercise room and pool. Pretty cheap for the area...you get what you pay for. Place is a bit dated, but well maintained. Bath is tiny...barely more than a closet. Biggest room complaints were lots of noise in the hallway and the inability to block out the floodlights...with the drapes drawn, I could still read with the light coming in around them. The "breakfast buffet" was in the pool area, painfully cold, and very limited. There was no sausage or bacon, eggs were petrified and cool, no english muffin, coffee bitter. Should I go back, I'd definitely go elsewhere for breakfast.

    4
    « Great Stay, Park and Fly »

    Front desk staff were friendly, informative, and courteous. While the room was a bit dated, it was clean and comfortable. Early wake-up and transport shuttle to the airport was on time and very efficient.

    2
    « Substandard »

    Staff is the only bright thing about this place. Difficult to believe that this is a Best Western. The colors and carpet in the corridor are depressing.. The bedroom is in such a need of attention that it is difficult to believe that an attendant did not report the frayed and no so clean armchair, the torn curtain in two spots and the questionable cleanliness of the bedspread. We do not mind a retro decor, in fact the walls in the rooms were a good late 50's, early 60's example, but we do mind a neglected place. The pool, lost in the middle of an inner courtyard with bedrooms windows surrounding it and practically no furniture around is a sad an uninviting sight. As for the breakfast room, it is so dark that you barely see what is in on your plate. Keep the great staff but improve everything else.

    2
    « Think twice. Then think again. »

    Meant to write this 9 months ago after a one-night stay while in town on a college tour. Forgot to book somewhere near the campus until it was too late -- a big sports event had everything booked. This was all we could get so we're grateful for that, but...never again. Felt very creepy. Car parking lot was behind the building without security. Dragged out bags up a dirty stair case to the second floor where "renovations" were underway. (Ditto for the makeshift lobby area and temporary entrance.) Our door looked as if it had been broken into before. The room was dingy -- at best -- with old furniture and walls that were thickly-plastered in strange white swirls. Won't discuss the bathroom, but I wore shoes.

    5
    « Great overnight stay »

    I had a late check in. Somebody is always there to help you. Fast check in. Comfy beds (I would prefer bigger pillows) but wasn't a big problem. Enough space for the 4 of us. Good breakfast (included) and again a nice fast check out. I recommend this hotel.

    4
    « Family Time »

    Took a day for Mother daughter time. Easy access to places we wanted to go. Enjoyed the pool and relaxing in room. Beds very comfortable. Excellant water pressure in shower. Would have liked to see either sausage or bacon at breakfast bar. Did not like the hash.

    4
    « Albany Best Western on Wolf Road park & fly »

    Very good option for travelers flying from the Albany, NY airport, with inexpensive parking and shuttles to/from airport. Nice place to stay ... comfy, friendly, clean .... Now with so many flights beginning at 6 am, it's so much more convenient to stay over the night before and then just catch the quick shuttle first thing in the morning. We live an hour away from the airport, so this saves us from having to get up at 2 in the morning to get to the airport a couple hours before these early flights.

    3
    « Comfortable and clean »

    We booked through a third party, so the cost was alright for this property. Being at one end of Wolf Road and having a large mall at the other end combined with being very near to both the I-90 and the I-87, makes this an ideal location. There are dozens of restaurants on Wolf Road. The hotel itself is quite old, but is clean and in reasonable shape. Our room was fine, and the bed was comfortable. The bathroom was a little on the small side, with limited counter space. The pool was nice, however there were no towels available poolside, and the telephone by the pool was not working, which negates the ability to notify the front desk in case of an emergency. To the best of my knowledge, the pool area does not have video surveillance. Overall, our stay was satisfactory.

  • 4
    « Very Friendly Staff - Decor Needs Updating »

    We were on a two week driving trip to Quebec starting and ending in Albany. We chose this hotel for its closeness to the airport. The staff were very friendly and helpful. We needed to pick-up and drop-off a rental car at the airport and the van driver shuttled us to and from. Very helpful. As for the decor of the room, this place must have been built in late 60's. Just a guess. The room was clean, but definitely felt dark and dated. Not complaining too much as the price was right. $89 plus tax.

    4
    « Great Place to Stay »

    I stayed here for one night prior to flying out of Albany Airport. The Front Desk staff was very friendly during check in and out. The room was clean and the bed was comfortable. I did not try the bar. Breakfast in the morning exceeded what I expected. There was a good variety of breakfast foods to pick from. The airport shuttle driver was running right on time and the driver was nice. Next time I have a early flight out of Albany I will definitely stay here again.

    5
    « Great! »

    We were laid over for the weekend and needed to stay in this area. I checked tripadviser as I always do and we decided on this hotel, plus they could accommodate parking for a tractor/trailer. This is a convention center hotel and two large groups were meeting Friday thru Sunday. No problem! The hotel was very clean, front desk to house keeping staff very warm and polite. We needed to go to the store Saturday evening and the shuttle driver took us to one about a mile away. Saved us money shopping there. Shuttle driver was great to talk to and careful driving. We had a CLEAN king, non smoking room, large room with flat screen tv, micro, fridge, coffee maker, hair dryer and wifi. We used them all and had no issues. The room was beautifully decorated. The heat/cool unit worked great and had a continuous fan option which we loved as we need that to sleep even at home. Bed was comfy, lots of fluffy pillows too. The bathroom was spotless, very clean and had an exhaust fan! The bathroom is small compared to some, but no problem for us. Our room was on the back side, ground floor, and was very quiet. They do not have an elevator at this 2 level hotel so keep this in mind if booking. The airport is nearby but we only heard 3 airplanes Friday evening, none after 10:00pm, and we heard 1 on Friday evening before 10:00pm. We were expecting to hear planes much more. The hotel offers a nice breakfast but we didn't partake and slept in. There was a nice indoor pool but we didn't use it. We loved this hotel and wished we could've stayed longer. It's near areas to shop and several restaurant's nearby. This hotel is clean, accommodating and quiet to be near the airport, you won't be disappointed. We booked direct with the hotel, earned points and saved a few dollars.

    3
    « Dated, very dated »

    Don't leave your car there, waited and waited at the airport but could not get through to the hotel(busy) ended up getting a ride back from the Quality inn van. Thier Phone system, like the hotel must be from the 70's

    4
    « airport »

    Your basic airport hotel great location for local dining and quick access to airport for those crack of dawn flights. Alert and friendly staff makes up for the standard plain décor. Large mall nearby if you have a few hours to kill. Good water pressure and a real shower.

    5
    « beautiful rest »

    stay here every time I come up to the Capital district and I have recommended it to friends/family who may be up in this area...nothing less than wonderful and the rooms are very comfortable. I will most likely stay here again very soon when I travel back up to this region.

    4
    « Airport heaven »

    This little hotel is refreshing itself and it shows. First, the beds are AWESOME. Second, everything in the fitness center worked and I was able to get in a SERIOUS workout. (thanks) I booked mainly because they have long term parking for the airport available with a stay. (one night fine) AND a shuttle that runs every 15 mins when there is any possibility that the airport has flights coming or going. Getting it when I came back was a snap; the driver loads your bags. I, unfortunately was not able to have breakfast (damn those 6AM flights) but it looked yummy online. All of this for a SUPER REASONABLE rate. I would get a room however that is not facing the road. It's pretty busy and was a bit noisy. Other than that, go for it. The chairs in the lobby are worth a visit in themselves.

    2
    « If you can't afford good. »

    Beds need replacing. Pillows were the size of throw pillows - small and square. They are well past due. Room was clean. Person maintaining breakfast did not belueve the sternos were out, and foid was cold. When informed, she disagreed and did not check. Pool room had as much water on the floor as in the pool, it was obviously out of order, with a seive for a roof. We asked for a quiet room and were given one backing up to the highway.

    4
    « Good choice for weekend with friends »

    The hotel is close to several restaurants and shopping destinations, including Crossgates Mall and Stuyvescent Plaza. My friends and I especially appreciated the free shuttle service that enabled us to get to and from restaurants and bars safely! The rooms are clean and the beds are very comfortable.

    3
    « good choice for our needs »

    in town for family funeral services. staff very friendly and helpful. Easy check in for me and family members easy check out no complaints every thing was clean breakfast was good and had a wide variety to choose from.

  • 4
    « Good for the money »

    Decent hotel, decent hot breakfast, good wifi, efficient shuttle to airport. Good value if planning to catch a flight. My business meetings were finished earlier than expected, I walked in to this hotel without reservations, got a room, and was able to shuttle to the airport. Middle pricing for surrounding hotels. Would stay again if necessary.

    4
    « working as always »

    this place is a nice hotel great location close to everything. lots of places to eat and shop at the mall on same street. employees are very nice and helpful with anything you need. I will continue to stay here when in town.

    4
    « Allows pets! »

    Hotel is older, but very clean and well run. The room was a little small for two queen beds but overall we had no complaints. They allowed us to bring our two 70 lb. dogs, which is imperative for us when we travel for leisure. The fee for the dogs was only $20.00 each which is very reasonable. The beds were a little soft for our liking but made up beautifully.

    5
    « Another great stay »

    Wonderful place to stay. Beds are so comfortable rooms are very clean . Housekeeping staff makes sure you have everything you need. The pool here is amazing. Breakfast is very tasty with many choices.

    4
    « comfort »

    I always stay at this hotel when I travel upstate NY. Convenient to stores and also to I 87 which is why I stay there. Very convenient location to the areas I travel to and very clean and comfortable environment

    5
    « Love this Hotel »

    I always stay here when Im in Albany and they never disappoint. Clean comfortable rooms friendly staff ,and they are pet friendly. They have a very nice indoor pool and a yummy breakfast . Everyone here goes above and beyond to give you a wonderful stay.

    4
    « Friendly Place Getting Better »

    I travel frequently to Albany, NY with my Shih Tzu. I am a member of their rewards program. The rates are very reasonable including the pet charges ($20 a day). The hotel has recently been upgrading and redecorating, making it more inviting and attractive. It is admittedly a older motel, but a friendly and economically reasonable choice. They remember me and give me my favorite room when it is available. Currently, the kitchen is being upgraded, so the restaurant is not available.

    5
    « Return Customer »

    I always stay at this motel when in the Albany area. I have stayed as long as 5 weeks. The staff is always wonderful, the lady in the breakfast room does a fabulous job changing the menu so we do not get the same thing all the time.. The bar is small and friendly.

    4
    « nice bar »

    Older hotel but clean. We had a frig,micro and coffee pot along with bathrm toiletries.we had a poolside room with 2 queen beds. The pool water was nice and warm. The breakfast was more than enough, hot and cold items. The shuttle was prompt in the morning and a little longer for pickup. The onlyproblem the shuttle quits at midnight so you have to pay for a taxi.for the price I recemend this hotel. Also bar/restaurant is closed on Sundays which is a bummer when you want a quick bite.

    4
    « Economical, but clean »

    clean hotel, stay here every time i am in the area. Supurb friendly staff. If you are looking for modern---this is not your hotel, but if you are looking for a clean comfortable stay at an exceptional value, look no further.

  • 4
    « Working as always »

    Great place overall older but very nice people and very nice location for all areas including the airport. A lot of the room are a joining rooms so great if you have kids or go as a family. Plenty of great restaurants no matter what your budget is you have many to choose from on same street.

    4
    « I'll Be Back Here Again »

    I've stayed at a handful of hotels in the Albany area, and so far, this one has been the best. It's well-kept and clean, and although I expected a noisy experience since it's between a main highway and the NYS Thruway (my room was facing the Thruway), as well as near Albany airport, it was a nice stay. I slept well, and it was comfortable. The service was helpful, directing me to the closest parking and exterior entrance to my room. It's a single-story hotel, but I was comfortable on the first floor. It's near the Colonie Mall and plenty of other stores and restaurants; good location with ample parking. I'd definitely stay here again.

    4
    « Albany Business Trip »

    Great location, near airport. Staff was friendly and funny. Beds were comfy and clean. The bathroom was clean. They had delicious cookies at the front desk. They provided us with a ride to a local bar/restaurant and picked us up as well.

    3
    « You Get What You Pay For... »

    I recently completed a business trip and stayed at the Best Western Albany Airport Inn due to cost and corporate picking. The Inn is located close to the airport, which was nice. Check in was simple and the staff was nice. Upon entering the room you see just how dated the Inn is. My rooms walls were concrete in nature and had protrusions like a rock climbing wall all around. The room showed many areas of age, but worth noting the room was clean. The heat worked well, the internet was one of the faster ones and I travel quite a bit, the water pressure was good - although the shower head was not the best. No safe in the room, open closest, no plugs next to the bed and although a flat screen tv a bit on the smaller side. Overall for the price point you can't go wrong - it was clean, safe, friendly staff and came with a free breakfast that is typical.

    5
    « One of our favorite hotels »

    This is not one of the newer Best Westerns, and we love it all the more for it. It is clean and well kept, the staff are friendly and welcoming, and it has a charm all its own. We prefer the poolside rooms with the connecting doors because we are usually traveling with friends and family when we visit the area. The convenience of the tables around the pool room where we can sit and relax. In the warmer months we like to hang out in the courtyard, where you can sit outside and almost forget you are in a city. Decent breakfast, especially since it is free, good location. Will be back again next year.

    3
    « Convenient for use of airport »

    We ha ve twice used this hotel for trips from the Albany airport in order to leave our car at the motel and use their shuttle to the airport. Unfortunately, this time, their shuttle did not run after midnight, and our flight did not get in until 1:40 A.M., so we had to use a taxi to the motel.

    5
    « great place »

    nice hotel, friendly people, great breakfast. In have stayed there about 60 nights in the lase 4 years. Will be back again. There are dozens of great restaurants within a one mile radius of the hotel.

    5
    « Best value in Albany, NY »

    Don't be put off by the somewhat outdated exterior of this hotel...the interior has been completely updated. It's a great location...close to the airport, shopping, etc, and there's even a stoplight for easy access to Wolf Road. The rooms all have small refrigerators and microwaves and good quality mattresses. Don't miss the free full hot breakfast included.

    5
    « Great Meeting Hotel »

    Having recently conducted a 4-day meeting at this property for 100, I can say that STACIE BLAIR, Sales Mgr./Meeting Planner/Wedding Planner does a superb job! She made my meeting planner's job much easier, and was very responsive to all requests. The entire staff is professional and cordial - a joy to work with. The food is great. After a significant renovation, the property looks great. The guest rooms are immaculate and well appointed. My group has been coming here for 14 years now and I have been told to NOT look around and to keep coming back here. Everything went off like clockwork for 4 days with absolutely no slips or errors. So we will be back next year. It may not be the Ritz Carlton, but this property is several steps higher than Motel 6 or other low-end properties.

    4
    « Reliable and good service »

    We were impressed by the promptness of the airport shuttle service to this hotel so it made a good first impression. The hotel is older but the lobby is very contemporary in contrast to the room which had the oddest plaster job I've ever seen. However, the room was comfortable and clean. That was all we really needed. Breakfast was only so/so and we skipped it the second morning opting for the Starbucks down the road. I'd consider staying again because the price was good and the proximity to the airport was very good.

  • 5
    « Best Customer Service »

    I can't say enough about the customer service at this hotel. I had made an incorrect reservation, and didn't realize it until I came to the desk to check in. Not only did the desk clerk find me a room, but she also suggested I call the Customer Service line and see about what could be done for my mistake. Happily, it was all sorted out in my favor. Can't say enough about the GREAT customer service at this hotel, and the Best Western chain in general.

    1
    « Hope no one takes your tires and rims off your car . »

    the rooms are ok . its an old motel. it needs a coat of paint and some new carpet . the cleaning staff are the Best. the rest of the staff / manager and owner could learn a lot about customer service from them . As the title says we had our tires stolen off are car in the parking lot over night . the young woman at the front desk wouldn't even call the manager to talk to us about what happen. I had to start knocking on all the doors to the and telling eveyone what had happen before she called him and he lives in the hotel. it wouldn't have been a huge deal if we could have put the spare on . but when they take more then one tire its not to easy to get if fixed on a Sunday . i had to more or less ask the manager to comp our room and let us stay an extra night so we wouldn't be out on the side of the road with our disabled son . because it was going to cost us more the 500 bucks to get the car running . and the manager and staff seemed like I was asking for too much .. they have no cameras in the parking lot and acted not shocked at all, it made me think this kind of thing happens here a lot. spend the extra money and stay at the courtyard it next door and they have video cameras of the parking lot

    2
    « Place needs a face lift »

    I stay at Best Western Hotels regularly and this falls very short of the quality one can normally count on when booking at one of their locations. It is in desperate need of an overhaul. It has a very 1970's feel and look about it.

    4
    « comfort »

    Have stayed at this hotel several times in the past few months. The staff is nothing less than wonderful with check in, any questions about the area for eating and etc and check out extremely quick. I will be staying again this month for the conveniences it offers for my personal trips

    5
    « Best Western Albany Airport Inn »

    Best Western Albany Airport is very convenient and pleasant place to stay with transportation provided to and from the airport. We were glad to stay there one night and get a good night's rest before driving our rental car. The staff is very friendly and helpful and the rooms are very nice.

    4
    « Really close to the airport »

    This hotel is a short drive from the Albany airport. Good room. The remote would not turn on the TV. I had to unplug the TV then plug it back in to reset it. This often happens to publicly used TV's. This is a good tip to remember if you are having trouble with your TV in a hotel room. The service was excellent. Staff was really friendly and helpful. Better than average free breakfast. This hotel was a great value for the cost. I would definitely stay here again.

    1
    « Stay Away »

    Travel a lot with my work and a co-worker & I stayed there overnight and was really not impressed with our stay at all. Firstly, the receptionist, was not friendly and quite short with us..not sure if she was having a bad day, so we let it go. The rooms were very dated and dirty. Dust everywhere, holes in my co worker's room carpet, mine were stained, my co-worker's door would not lock, so he was moved. Oddly to me, both of our rooms did not have an alarm clock or clock of any kind. When I asked the front desk, I was told that they were all out. Would have used my cellphone, but no plugs around the bed to keep it charged. Also found out that when lights are off, no power to any plugs in the room. My shower had not been cleaned from previous guest either and toilet did not flush well. All and all, bad experience. I try very hard to be positive but for this one, I would not recommend.

    3
    « Mmmm-maybe. »

    The night I stayed it was the best rate of any OK motel in the Albany area. With that in mind, it was acceptable. It's one of those old-school properties with a central pool, completely surrounded by two stories of rooms: very humid, plenty of noise from the pool during pool hours. Unfortunately, after pool hours, late on Saturday night, it became a playground for a small group of extremely drunk young men. I dunno. This is more the kind of place I'd stay in if I had to, but I'd prefer not to have to.

    3
    « Meh »

    Newly redone rooms have terrifying fake white stone walls. Remote's buttons didn't all work. And door 6 where we were supposed to enter was pitch black dark. . .i wouldn't have gone in there if I'd been alone.

    4
    « Overnight trip to Albany »

    The hotel was clean and the staff is friendly. Appearance is a bit outdated. I brought my dog and the staff as very nice. There was no pet odor even though many guests appeared to have there dogs with them. The maid was very friendly and helpful. She even darted outside to thank us for her tip. I was very impressed.

  • 3
    « Room Next to the Pool »

    I attended a conference in Albany New York. Stayed at Best Western, Wolf Road. Great hotel with courteous staff, but avoid staying in rooms adjacent to the pool. Big kids played ball in the pool late at night, ball kept bouncing on the glass of my room.

    5
    « Loved my stay »

    My room was clean, staff was friendly and helpful. Felt safe. Great breakfast spread. Loved the indoor pool. My bed was perfect. The others who were also deployed for disaster services and no complaints and enjoyed their stay as well.

    5
    « Best Western Albany Airport Inn »

    This is a great hotel, conveniently close to the airport, with quiet, comfortable rooms, friendly staff and great continental breakfast. Good shopping and eateries are found within walking distance. We would stay here again.

    3
    « Average place to stay »

    The staff was very friendly, it's a great location right off I-87 and very close to the Albany airport. It's an average hotel, could use some updates around the hotel. Lobby is inviting and updated. Breakfast was your basic breakfast, nothing fancy. Our room faced the interstate so we could hear the traffic in the morning. Our mattresses seemed quite slept in as you could feel the indentations on the side of the bed next to the night stand. They could use new mattresses or maybe rotate the mattresses more often to evenly distribute the wear from people sleeping in them. Linens and pillows were nice and soft. It's an ok hotel for short stays.

    4
    « value »

    The staff and room were very clean and courteous. The breakfast had something for everyone and was very good. The pool and fitness center were adequate. I would tell anyone looking for value , a good nights sleep and convenient location

    5
    « My Calf. trip »

    love this place. They are all helpful. Iwas able to leave my car there at a special rate. The hotel is very close to Albany airport They take you to the airport. They pick you up when you return. We have done this twice a year for the past 3 years.

    3
    « Okay Place to Stay »

    Not a bad place to stay. Room had a bit of a musty smell, pillows had no shape. Though, the pool was great, beds comfortable and didn't hear any outside noise. Breakfast was really good as well. I would stay again - to only bring my own pillows and Febreeze to mask the smell.

    4
    « A little Dated, but clean and comfortable beds »

    They have redone the lobby which looks good, but the breakfast room and guest rooms could use some updating. That being said, it is very inexpensive and included a breakfast buffet and the staff was very nice and accommodating. A great inexpensive place to stay for an overnight in Albany!

    2
    « Needs updating!!! »

    Great location but the rooms need a face lift. The bed was comfortable but the pillows smelled! The staff was very pleasant and check in and out was simple. Won't stay here again, there are other hotels in the area.

    4
    « Close to Airport. Early breakfast. »

    Good priced place. You can tell its s bit older. The halls have been redone but still look dark. The rooms are clean but the bathroom is way outdated. Old shower, cracked skin etc. bed was comfortable. Their breakfast was one of the earliest I've seen at a hotel. 5:30a which is nice for early flights.

 

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tutte le direzioni

·Da: Interstate 87. Dall'Interstate 87 direzione nord prendi l'uscita 4. Svolta a sinistra sulla vecchia Wolf Road (Route 155). Svolta a sinistra su Albany Shaker Road. Svolta a destra su Wolf Road e prosegui fino al BEST WESTERN Albany Airport Inn.