BEST WESTERN Hotel Park Plaza Motor Inn,  Tuscaloosa

4.0/5  - basé sur 100 notations.
3801 McFarland Boulevard E, 35405-2403, Tuscaloosa, United States - Voir la carte
+1 205 556 9690 +1 205 561 0184

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Les points forts de l'hôtel

  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Parking gratuit
    Parking gratuit
  • Parking extérieur
    Parking extérieur
  • Piscine extérieure
    Piscine extérieure
  • Coffre-fort
    Coffre-fort
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Note des voyageurs TripAdvisor
Sur la base de 401 avis de voyageur
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Le BEST WESTERN Park Plaza Motor Inn est idéalement situé près des principales attractions de la région à Tuscaloosa, dans l'État de l'Alabama, tous deux riches en histoire et en traditions. L'université d'Alabama, le stade Bryant Denny, le clocher Denny Chimes, le musée d'Histoire naturelle d'Alabama, le Foster Auditorium, le centre médical régional DCH, le centre de cancérologie Lewis and Faye Manderson, le Frank Moody Music Building, l'amphithéâtre Tuscaloosa et l'hôpital des vétérans de Tuscaloosa font partie des attractions à proximité. Bienvenue au BEST WESTERN Park Plaza Motor Inn, où nos clients bénéficieront d'un service client haut de gamme. Le BEST WESTERN Park Plaza Motor Inn est fier de vous offrir 117 chambres agréablement aménagées, chacune équipée d'une télévision à écran plat par satellite DirecTV avec HBO®, du Wi-Fi gratuit, d'un réfrigérateur et d'un sèche-cheveux. Les clients séjournant dans cet hôtel de l'Alabama pourront profiter de toute une gamme d'équipements et prestations, dont un petit déjeuner buffet chaud et gratuit, une piscine extérieure chauffée entourée par une grande cour, une aire d'entraînement, des services aux entreprises et un centre d'affaires. Le BEST WESTERN Park Plaza Motor Inn se trouve au coeur de deux hectares de terrain bien entretenu et dispose d'un grand parking gratuit pour les voitures, les camions et les autocars. Le BEST WESTERN Park Plaza Motor Inn figure parmi les hôtels les mieux classés de Tuscaloosa pour la satisfaction client sur TripAdvisor et a reçu un Certificat d'excellence en 2014 et 2015. Nous espérons avoir l'occasion de répondre à tous vos besoins d'hébergement pendant votre séjour dans la belle ville de Tuscaloosa, dans l'État de l'Alabama.

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Chambre 1

Avis de nos clients


trip advisor img
Basé sur l'avis de 401 voyageurs
Certificate of Excellence
 
NOTE ATTRIBUÉE CONSULTEZ LES AVIS POUR RÉSUMÉ DES NOTES
Excellent
 
197
Très bon
 
131
Moyen
 
50
Médiocre
 
15
Horrible
 
8
En couple En couple 74
En famille En famille 211
Escapade entre amis Escapade entre amis 24
Professionnel Professionnel 49
Voyage solo Voyage solo 23
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix
BEST WESTERN Park Plaza Motor Inn,Tuscaloosa
  • 2
    « Not worth the money »

    Not worth the money...pay a little more and get far better. The breakfast wasn't and the room was not what I expected in quality nor overall performance. Breakfast is not bags of half eaten cereal left on a counter day after day.

    3
    « Nice and clean, friendly personnel »

    Rooms are big and clean, but kinda dark. Breakfast is good and has a good variety. Towels are changed out daily and the Hotel pool is kinda nice Nothing to freak out about but nothing to complain about either.

    4
    « Good stay »

    We went for the Alabama game. We came to this hotel after the game & were pleased with the cleanliness of the room. We got the extra towels & courtesy we expected. Our only problem was a broken toilet that couldn't be fixed because there was no one that could. Otherwise, it would have been a perfect stay!

    4
    « Good place, Good price, Good breakfast »

    We had two rooms and stayed over Labor Day weekend for a family reunion. The rooms were clean, staff was very nice and the breakfast was better than the breakfast we paid for on our first day in Alabama. We ate at Waysider and definitely would not recommend. If you don't eat at the hotel, definitely don't eat there. We did have other family stay and the one that stayed in room 150 experienced the wet carpet issue. We didn't so I am speaking on my behalf but the wet carpet issues mentioned in previous reviews does exist. From my experience, I would definitely stay with Best Western when looking for a place to stay in Tuscaloosa, AL. Thank you!

    5
    « The Best! »

    We have done a great deal of traveling this summer and this Best Western was one of the very best! The staff was great and the restaurant breakfast was wonderful. We had a very nice stay. Wished we could stay for more than one night.

    5
    « Great Road trip »

    Love this hotel was clean had great pool and very friendly desk agent close to everything we needed for our stay the rooms was very clean and breakfast definitely hit spot for family. Also love the elephants out front.

    2
    « Supremely overrated »

    Yes, the breakfast is very good, but the room was dank, dark, and damp, and there were unusual smells emanating from the sink as well as the comforter. There is no way on earth that this is the fifth best hotel in Tuscaloosa. Stay away if you can stand to drop an extra twenty bucks!

    5
    « School drop off »

    Found this place on the list . Thought I was not going to be happy but it was really nice. It was clean and comfortable . The beds were nice the A/C was working great . The shower was hot . The pool was clean and warm . They had a nice fitness center . They also put out a great Breakfast . Breakfast was far better then other places I have been . The staff was very friendly and helpful . Prices were well priced .

    1
    « Motel of last resort »

    Our room was wet, not damp, WET. Feet get wet from walking on carpet and smelled horribly from mildew. Complained to front desk and we were told 'there is nothing wrong with your room'. Bathroom filthy, many stains in strange places (lampshades). Stay away!

    4
    « College move in adventure »

    The hotel was clean, comfortable, and the air conditioning kept the room cool! The breakfast choices were healthy and ample, the coffee was tasty, and the staff was accommodating. We jumped into the pool after a busy day at the school and it was refreshing!!

  • 4
    « Good Value »

    Reasonable cost, friendly helpful staff, great hot breakfast includes eggs, sausage, bacon, and many other options. Nice outdoor pool. Located right off of 20 when coming into Tuscaloosa. Rooms are clean but a little overly humid giving a musty feel. I stayed for 5 nights bringing my daughter to the University of Alabama. Her days were full preparing for the Sorority Rush. I didn't spend much time in the room. I often used the lobby/breakfast area to work on the computer. Wifi was great throughout the hotel. I choose this hotel since it was one of the few that had vacancies. It's not as nice as some of the newer places but it's not a bad value and the Breakfast is a real plus.

    2
    « College move in »

    Not what I expected at all. Very small rooms. Two stories no elevators. That made it fun carrying luggage and computer up. Clean but worn. Would not stay again. The only highlight was the staff very friendly. Definitely good for the college students but not family. The only reason we stayed was due to no other rooms available in town due to move in weekend.

    3
    « Overpromised, underdelivered »

    Room was clean, however beds are not comfortable. Major construction on McFarland makes entry into the hotel driveway impossible if you are heading east on McFarland. Breakfast quality was poor. Walk a block up to the Dunkin Donuts if you would like some real coffee instead of coffee colored water. "Fitness room" consisted of 1 treadmill, one bike, broken elliptical and a weight machine from 1972. Do your research before staying at this hotel.

    5
    « BW Tuscaloosa Nice »

    Great place to stay. Comfortable and convenient. Has all the necessary items including microwave and frig. Easy parking near rooms. Small bathrooms. Love seat in king rooms. Good breakfast. Helpful check staff at check in.

    5
    « Great staff, nice room, excellent value »

    I was greeted by an exceptionally friendly and caring staff. Room was clean, comfortable, and quiet, despite being a very busy weekend.Only downside was the wifi was a little spotty here and there. Check out was a breeze. Would definitely stay here again.

    4
    « great stay »

    The room was very comfortable and clean and the staff was so friendly. I would stay here all the time. We had a lot of people in our party and the staff did a great job to take care of all of our needs.

    4
    « Nice place to stop if you passing thru »

    Nice property. Located right behind O'Charley, across the street from Pop-eys chicken. and not that far from shopping and the Roll Tide campus. And, it is right at the i20/59 interstate hwy. But, no waffle maker for breakfast.

    5
    « Clean, Comfortable, Safe Place to Stay »

    Not our first time to stay here. Family reunion in South Carolina so it's our half way stop from Texas to South Carolina and then on our return trip home we stay as well. Enjoy the rooms, staff, swimming pool and great breakfast. Won't be disappointed. Also love the O Charley's family restaurant across the parking lot from hotel.

    4
    « Great breakfast »

    This hotel is right off the highway and a great stop for people who are traveling. Our room was clean and quiet, the a/c worked well, and breakfast was solid. Their breakfast spread includes a lot of options, which is great when you're traveling with family. Overall a good stay.

    4
    « Nice place to stay »

    We stopped here on a cross country trip. We booked through Priceline so we got about 30% lower price than the lowest rack rate. Very easy or locate off I-20. Upon arrival, were greeted by a friendly staff and given bed choice. Clean, comfortable room and bed. Good warm breakfast. Would stay again.

  • 5
    « There for a college visit »

    This is my second time at this particular hotel and each time has been clean and comfortable. This time I was even on the side facing the interstate and did not hear any road noise. The breakfast was good with a nice selection of options. I would consider staying here again.

    5
    « Excellent »

    This hotel is clean, rooms on the opposite side of the highway are quiet, lots of parking spaces, good breakfast, the pool's water is very clear, the staff is there for you for any need. There is no elevator but plenty of stairs around the hotel.

    3
    « Good Breakfast / Room was not good »

    * Enjoyed hot breakfast, good number of items. They unfortunately pick up food prior to breakfast close, so make sure you don't wait until last 15-30 mins * Room has musty odor and was not vacuumed during my stay. Disappointed in cleanliness of room * Good pool

    5
    « Homeward bound »

    This was an awesome stay and it was a last minute stay and the customer service was unbelievable. Right off the interstate and into the bed, it was just that easy. Please consider your stay at this Name brand hotel, you won't regret it.

    5
    « Stay »

    Stay at this hotel. Park well. Sleep well. Eat nice accommodating breakfast. It is not nice to tell me that I must report more than necessary to get the point across. I will not in the future take my time for you requirements. Take what i say or don't ask.

    5
    « Great hotel! »

    This hotel was awesome. Friendly customer service, clean, comfortable room, pet friendly, and full complementary breakfast. Breakfast included bacon, sausage, scrambled eggs, biscuits and gravy, as well as coffee, juices, cereal, fruits, yogurt, pancakes, and pastries.

    5
    « Tuscaloosa Stay »

    This was a great hotel. Rooms were clean. There was an awesome, hot breakfast each morning. It included eggs, pancakes, sausage and gravy, bacon and yogurts and ceral, etc. The pool was well maintained. The staff was super nice! My daughter is going to college here, I am sure we will be staying again soon!!

    2
    « Overrrated »

    TA rated this 4/34 hotels; I'd hate to see the lower ranked ones! The desk clerk was uninformed & loutish. He didn't know (or care about) the difference between a pet & service animal. Though we had reserved & paid for a King room on TA, he insisted we had to have a pet room, which was 2 full sized beds. He also wanted to charge us a pet fee; but, backed off when I told him it was not ADA compliant. The room was VERY dated & musty, with gross carpeting. There was some vintage, greasy dust clinging to the air vent, & the escutcheon on the bath faucet spun when you turned the knob, revealing a large hole. The outside was nicely landscaped; too bad they didn't spend a little more on the interior. Cable channels were limited; no CNN or BRAVO. (Maybe they aren't popular in Bama.). The breakfast buffet was good & offered lots of choices. The coffee was weak & not great (again, Alabama). I thought the price was high ($115 with tax) for this area & the condition. It was conveniently located, right off I-20, Shell station next door & across the street, & O'Charley's in the parking lot.

    3
    « Vacation »

    Last night of vacation. Had no plans to stay in this city but it turned out fine. the hotel was clean and roomy. Complete with a couch. Plenty if pillows which we like. The price was higher than most of the hotels we stayed at on this vacation. Could recommend to others.

    3
    « Quick trip »

    This Best Western is a comfortable clean and well maintained hotel. The staff were friendly and helpful. I especially liked the thick fluffy bath towels. There is a free hot breakfast which was very good. Pancakes as well as sausage, bacon, eggs and a variety of pastries. The only negative is, it is somewhat difficult to get to off the interstate. From McFarland Blvd. you have to go through an O'Charlies restaurant parking lot to get to the hotel.

  • 5
    « Excellent hotel »

    Really nice hotel. They have very comfortable beds and it was easy access from I-20. Lots of breakfast choices. They even have the curved shower rods so the curtain doesn't cling to you while you shower!

    4
    « Nice place to stay »

    This hotel is better than average. The rooms are comfortable and clean, the staff is friendly and professional, and the price is okay. The breakfast is nothing to brag about. It is the same, cookie-cutter type of meal that you will find at every hotel in this class category. But, overall, this is a good choice when on the road and needing a comfy and relatively safe place to lay your head.

    5
    « Affordable, clean, and a great option! »

    Hotel was a great place to stay while visiting the area. Rooms were clean and well maintained. The pool was also very nice and clean. Didn't feel ripped off by the price. I will definitely stay again next time I am in Tuscaloosa.

    5
    « Excellent option in Tuscaloosa »

    Hotel is a little older, but well maintained. Room was spacious and clean. Standout here is the staff. Very friendly and helpful and made you feel they were actually happy to welcome you to the hotel.

    5
    « Convenient, Clean and Well Maintained »

    The breakfast was really good, unique look and feel compared to other chain motels. Fair price and good sized Alabama themed clean room. Would stay again and recommend to friend. Pool looked inviting, took pictures of elephants

    4
    « Best Western Park Plaqza Motor Inn, Tuscaloosa »

    This is a awesome place to stay. The beds sleep good. Had a good breakfast bar. The swimming pool was clean The room was clean. It had plenty towels. Look like a nice exercising room. Clean Bathroom. Pool was warm. Nice lawn chairs. The shrub and lawn was cut. Landscape was nice. There was 3 stone Elephants in the landscape at the front door.

    4
    « All that it should be »

    This is one of the very few places I have stayed where the website pictures accurately reflect the reality of the facility; right up to the well manicured lawn and the immaculately trimmed shrubbery to the spotlessly clean, modern, and comfortable rooms. Breakfast was a bit spartan, but I don't think the breakfast room gets quite the workout that I've seen in other places. Frankly, I'm happy to trade the limited menu (there were scrambled eggs, bacon, sausage and biscuits & gravy) for the additional elbow room. The breakfast room was sparkling clean and being carefully maintained. The bed was comfortable and I appreciate the size of the large flat screened TV. The only drawback I found was that the desk table lamp only had a single outlet and, these days, with many of us traveling with multiple devices (cell phones tablets, laptops, etc.) most of us need more than one outlet. I found this a bit disconcerting, but there are other outlets available (i.e., near the sink) that could be used. Or management might want to look into lamps (including those on the night stands) with additional outlets. As a somewhat seasoned traveler, I carry an AC outlet splitter with me. More troubling than that, however, was the short in the wiring (Room 224) that caused the light (and the power) to go out sporadically. But, this is a minor concern compared to all that is right with this place. I had the chance to stay at a different Best Western 3 1/2 hours earlier on my drive along I-20. But, I'm glad I made the extra effort to come here. I would definitely stay here again and I highly recommend it to you.

    5
    « Nice »

    I stayed here while on business in Tuscaloosa. The rooms are clean with plenty of towels. AC was cold. I didn't hear any noise after going to my room at night, Con: The TV cable seemed to have limited channels. I am in T town three nights a week, but the front desk said there were no special business rates, so I am staying somewhere else. Overall this is a nice property, but it just seemed overpriced.

    5
    « Pet friendly »

    When we arrived at the hotel is asked if we could have a bottom floor and be closest to a place to take our dog out to potty. The staff was very eager to please.The arrangements were perfect. We were able to walk our dog and enjoy the awesome magnolia trees. They smelled really good. The room was very comfortable and cool. The mini fridge had a freezer that kept our water very cold. The breakfast was great and had a lot to choose from. Great room for a great price. We will be back.

    5
    « Traveling »

    Wow they really Roll with the Crimson Tide. Very welcoming, friendly and knew where to direct you when asked where a place was. Had Elephants statues outside that were huge. Clean fresh rooms. Had internet in near office . Breakfast was filling. Just before we headed out. I didn't notice the sign until we were leaving. Pool was in demand as the girls softball teams were there.If you are looking for a place to stay. Here is the place. Not far from eating or shopping.

  • 5
    « Will be back »

    Very clean & pleasant...pet friendly, which is rare in this town... I travel often alone with my Large dog, and they only charge a small fee..well lit parking lot ,Close to interstate ,and restaurants.

    3
    « The D's »

    Hotel was adequate for our needs. Price was great considering it was graduation weekend . Housekeeping was terrible. Beds were made and fresh towels were provided 4 out of the 5 days. The shower/sink/toilet weren't cleaned day to day, nor were the floors. (There were toilet paper fragments and soap on the floor that stayed put the entire stay....that's how I know floor wasn't mopped). We had to grab tissue/soap off the cart. We were gone the entire day so didn't bother reporting, but management might want to see who cleaned room 158 from 5/5-10

    4
    « Very Nice for the Price! »

    Very nice hotel. Good sized room with helpful front desk people. Very nice breakfast in the morning. I thought it might be noisy, but it wasn't. Rooms were clean and bright. No smoky smell. Enjoyed the restaurant within walking distance.

    5
    « Clean place if you visit Univ of Alabama »

    Excellent location on McFarland and near 20. Great staff and everything clean and working. No hassles and at the right price points for a visit to U of Alabama. I have stayed at another place down the road when this hotel was booked and my God what a difference. This is not a luxury hotel, but if you just want a place to have a good night's sleep while you take care of matters at the university, this was in the right place at the right price.

    5
    « Great hotel »

    This is a very nice hotel for the money. Clean rooms, friendly staff and a great breakfast. It is conveniently located to food and the highway. We did not use the pool however it has one and it looked very nice.

    5
    « Safe, Clean and Well Managed Property »

    Will stay again when next in Tuscaloosa. Nice rooms, clean, good food and friendly staff. No complaints and well worth a $10.00 tip for housekeeping. Great food next door at O' Charlie's. Every once in a while the State of Alabama will surprise you.

    3
    « 3 out of 5 »

    I chose this hotel because of the good reviews on TripAdvisor. The Good: 1) The room was clean and didn't have any odor. 2) The front desk guy gave me a reduced rate from what I had paid on TripAdvisor; $30 cheaper. 3) The breakfast was really good. The Bad: 1) There was a dead moth on one bed. 2) There was a pretty big roach on the bathroom floor. 3) The room we had was feet away from I-20 so it was hard to stay asleep with all of the traffic noise.

    4
    « Working in T-town »

    I was in town to do some research at the University of Alabama. The motel is behind a chain restaurant and it is kind of interesting to access the property. I got there at rush hour and McFarland Blvd is a bear at rush hour, though that has nothing to do with the BW. There is a good sign that you can see clearly from the road to guide you in. The room I was given faced inside. I asked for something quiet and it was perfect. I locked my key in the room and the woman at the desk was great about getting me another. Good place and the rate is about average for Tuscaloosa.

    5
    « great place when it isn't football season »

    Love this hotel great location and would stay there more, but prices go way up during football season Roll Tide.We are season ticket holders and used to stay here every home game, but can't afford price during season:(

    5
    « Best Western Tuscalosa, Al. »

    This is a great place to spend the night when traveling through Alabama. Excellent value and friendly, helpful staff. I have never had a bad room here and the breakfast is always fresh with lots of hot items to choose from, even fruit and yogurt.

  • 4
    « Clean and cheap »

    The Best Western Park Plaza in Tuscaloosa was fine. Staff was nice and the room was clean. But this is a motor inn in every sense. And it's located right off of a busy 6 lane road, so if your room faces the street it might be noisy. I am a bit surprised it is so highly ranked on TripAdvisor, but I suppose that speaks to the lack of fancier hotels in the Tuscaloosa area.

    4
    « Best Western Tuscaloosa »

    Staff was friendly, room was clean, a/c was cold and breakfast was fantastic. Our room was an excellent deal for the price. We will definitely be using this hotel again when traveling for other BAMA games.

    3
    « Mrs »

    Location was great and front check in Lady was so sweet. I had asked for a non smoking room and the room sure wasn't. Within 10 minutes my family was taking Benadryl and miserable. Couldn't change because the hotel was booked solid. We were so tired we just went to sleep. The room was clean and would stay again but only if I had a non smoking room.

    4
    « A Day game »

    Not bad but price near doubled from mom-game weekend. Front desk nice and helpful. Rooms with two doubles was clean and updated so nice. Free wifi. Beds good. Breakfast area in lovely is small for size of total motel, but food selection was pancakes, eggs, bacon , cereals, fruits , yogurts, juices and coffee.

    5
    « Nice & comfy »

    Stayed here for a quick stop with a friend. The room was spotless and the bathroom was clean as well. It seems as though we came during some type of event so the hotel was packed with little to no parking. But I could not hear my neighbors or the highway which was right outside our door.

    5
    « clean, friendly staff, great location »

    Stayed here numerous times going to NC. Pet friendly, clean rooms, great location. Passed up a hotel that was much cheaper on same road because I am so comfortable with this facility from previous trips. Easy access to interstate and restaurants. Great breakfast.

    5
    « Pleasantly surprised! »

    I'm so glad I went by the other reviews here and not by my old perception of Best Western. This is a great place to stay! All the staff were friendly and very helpful. The king non-smoking room was updated and very nice - clean and comfortable. The breakfast was outstanding and I wasn't expecting that. In addition, the lady who keeps the breakfast area stocked deserves a huge pat on the back. Can you tell we loved it? Will definitely stay here again.

    5
    « Very Good Value, GREAT Breakfast! »

    Our handicapped-access room was spacious, very clean, with a comfortable bed. Our room had a mini-fridge and a microwave. The breakfast buffet had a good Southern breakfast: pancakes, biscuits, sausage gravy, bacon, eggs, toast, fruit, yogurt, cereals (hot and cold), and a coffee bar. The lady who was responsible for the breakfast was great, making sure we had plenty to eat, even though it was past breakfast time. The location is off I-20, easy off and easy on. We'll stay here again next time we head eastward from Texas!

    3
    « Nice room »

    We stayed in the king size bed non smoking room. The room was clean and fragrant. We were surprised to find a refrigerator and microwave in the room. The service at the front desk was very good and friendly. We had a nice stay.

    4
    « Clean and Friendly »

    The hotel was in the perfect location for a stop-over on my trip and it was clean and comfortable, the people at the front desk who checked me in and out were friendly. However, the hotel was not easy to get to, you have to turn into the parking lot for a restaurant, and the hotel itself seemed a little dated. The breakfast was fine, but not set up so you could take anything to go (the yogurts were in a pump rather than their own containers) which was unfortunate because I was in a hurry to get going and didn't have time to sit and eat.

  • 1
    « Awful! »

    This place is in need of a deep cleaning at the least. Our bathroom had black mold on the ceiling and walls. There was also black and red mold on the shower walls. All that they would need for that is a little bleach, just spray, let sit and rinse. Simple. There were also cobwebs hanging in many spots on the bedroom's textured ceiling. Perhaps a vacuum with attachment could take care of that? Seems like management is pretty lax otherwise these issues would not exist. Breakfast was awful. The eggs didn't even taste like eggs. Biscuits were dry and tasteless (this is the south and they make the best anywhere). There was no fresh fruit unless you count the canned peaches they labeled as fresh. Also, instead of yogurt cups, they had a container with a pump on it to dispense the yogurt. The place needs an extensive remodel or they need to shut it down. Not cheap either. We will never stay there again.

    5
    « perfect for me »

    Great location, and everything is excellent. Will hopefully stay many times in the future as we travel back and forth to Florida to visit with our daughter and old friends in Jacksonville and Ponte Vedra Beach.

    5
    « still a nice clean place to stay »

    This the the 2nd time I have stayed here. It is close off the interstate and it is very clean. The desk clerk is always friendly and they have a good free breakfast in the lobby. I highly recommend this place.

    4
    « Alabama pride »

    If you want a comfy room at a good value this is your room. They decorated the room with pictures of the college champion Crimson Tide football stadium and other pictures. The beds are great, the sink is separate from the shower and the shower is good. We actually stayed here twice, coming and going across the US. We'll be keeping this hotel on our list.

    3
    « Mixed Feelings! »

    I would stay at this Best Western for 3-4 days when I would take my daughter back to Univ. of Alabama or visit there. The last two times I have had mixed experiences. The rooms are ok and comfortable. Most of the staff are very friendly and helpful. My last visit, Kimi was one of the friendliest & kindest front desk receptionist I have ever met in all of my travels. She helped me gather a lot of information about the area around Tuscaloosa and made my stay very welcoming. Kimi is definitely the kind of person that would always make me want to come back and stay here. But then there is a very nasty and undermining front desk receptionist, Christina that seems to always be in a foul mood. The last two times I stayed here she was nasty & moody. My last visit in January 2016, she went out of her way to make sure that I wouldn't get the advertised Best Western points that I should get for the length of my stay there. I showed her my emails from Best Western regarding the points I should receive and the flyer on their counter from Best Western showing the points. When I asked to speak with a manager, she told me there wasn't one. She even cancelled my reservations every day that I made so that I wouldn't get the price that I was quoted (I was staying and paying on a day to day basis, but she would cancel my reservation and make me pay a different price.) Christina is the kind of person that makes the hair on the back of your neck stand up and she would be the reason that I would never go back here. If I was the owner of this place I would never allow someone like Christina to be at the front desk. Keep Kimi front and center, she is lovely.

    3
    « Pet room issues. »

    Staff friendly. NONE of the ice machines worked. Some pet owners travel with unhousebroken pets, and the Pet designated rooms smell of unhousebroken pets. Pet rooms would be better with washable laminate flooring rather than carpet. Beds very comfortable. Breakfast was the usual motel fare, nicely presented and fresh.

    5
    « Surprisingly Awesome »

    After reading the reviews I thought we would take a chance on this location. I was so glad we did. The price, service and location were completely amazing. Such fantastic service from the staff. We will stay here again. THANK YOU!!

    2
    « Great location, but would not return »

    I really don't like writing poor reviews, but this place did not live up to experiences that I read from others online, so here's a detailed review of our two night stay last week. First the good: Location is great for those visiting the University of Alabama. Also very close to tons of shops and restaurants. There is a wonderful place right at the parking lot entrance called O'Charley's which my family enjoyed several times. Easy to walk to. Room was clean and there was plenty of parking. Check in staff was super friendly young girl. Also mid-day had a friendly woman direct me to the computers to print my boarding pass. Breakfast was decent for this level of hotel. Eggs, ham (wish they had bacon instead), biscuits with gravy was a nice southern touch, juices and coffee. Also had a cool pancake machine. Pancakes themselves were pretty poor...gummy/sticky. But, I do appreciate them trying to offer more than bagels and cereal. Staff was good about making sure all the food was replenished. So, now the problems. Noticed when we got in that it came with 2 title bottles of conditioner, no shampoo. I always carry my own, but haven't had this happen before. I used the toilet and noticed it didn't stop running. This was to be the case through out our stay. In order for the tank to re-fill I had to remove the tank cover and manually adjust the plunger each time. It looked like the mechanism had been replaced with a sort of zip-tie line, that didn't work consistently. My folks were staying in a different room, their toilet was stopped up and they were given a plunger and told to fix it themselves. When that didn't work, (three of us tried) they were moved to a different room, but that toilet also had flushing trouble. I would suggest they do a overall check of their toilets. 3 rooms with trouble is a bit ridiculous. It was quite cool at night, mid-30's so we needed some heat. Problem was the heater was very loud and kept going on and off. Also, no matter if I set it to 73 or 65, it pumped the heat at the same super hot level, the temperature only seemed to effect how often it turned on. I am used to sleeping with a fan on, so I don't mind some noise, but this was so much that I ultimately tried to just turn it off and figured I'd do fine with just another heavy blanket on the bed. It was then I discovered there were no other blankets! The beds were made with two sheets around a very thin cotton blanket, nothing else. I like the double sheet with blanket in between, but this was no where close to what we needed for a cooler night. After a rough night, we were woken at 5:00AM by what literally sounded like a train going by. It was either the cleaning crew or a very large family constantly going back and forth. I heard folks screaming about "no wash cloths in this room!". This went on for about 20 minutes. I later did a little test with my son pulling our small carryon with just a few items in it past our room, with the door closed. Sure enough, this could easily be heard inside our room. The floor outside wasn't smooth paint, so I think this was part of the the problem. This problem could likely be greatly alleviated by just installing some indoor/outdoor carpeting. The noise woke us and the folks below us. We left our room at 7:15am and returned at 6:00pm to find that our room had not been cleaned. This too has never happened to us. I went to the front desk to ask for clean towels and told her no one had cleaned our room. She checked the housekeeping log and said they had put a question mark by our room. No idea why. We had not put out the do not disturb sign because I knew we needed some of our towels replaced. Next, I tried to call my folks in a different room, but I always got a fast busy signal. Turns out they tried to call me and they never got through either. We made sure we were following the instructions on the phone. When my dad checked out he was told they had disconnected all the phones. They assume everyone uses cells now. I do use cells for outside calls, but I think when having multiple people staying in a motel/hotel your first choice is still to just dial their room. And why would you leave the phones in the room if they were disconnected? Isn't this a safety hazard too? I'm thinking of older folks who may still be more comfortable using a traditional phone. Again, something I have NEVER seen done in any motel/hotel. When writing reviews I try to be careful to write the review with the hotel's star rating in mind. I am not comparing this hotel to a five star hotel, I'm thinking about my experiences in other 3 star hotels and it just had too many problems. I would not return.

    4
    « Comfortable stay. »

    We stayed one night at the Best Western Park Plaza Motor Inn. It was clean and comfortable, which are the 2 main things that I look for in a hotel. The sink was outside of the bathroom, which is very convenient when several people are trying to get ready. The staff is very friendly, and the breakfast had plenty of options, both hot and cold. It was convenient to the highway and to area restaurants. My only criticism is the lack of electrical outlets near the bed, which in this day and age, is necessary. We would definitely stay again.

    3
    « Hard Mattresses »

    Nice hotel; friendly staff; excellent housekeeping staff; however, the mattresses in my RM 145 were so hard that I could not sleep and ended up having to seek medical treatment; after check-out there was a $20 charge on my AMEX w/o my card being present and w/o my authorization.

  • 5
    « great hotel »

    i am a trucker. they have enough room for about 8 trucks. i have been staying here for about 15+ years when through the area. this hotel is kept up very well the rooms are clean large tvs and everything works. very good restaurant out front. i have stayed there many times and will stay there again. keep up the good work. you should offer the truckers a little better rate. thnx

    5
    « Quality confirmed »

    Other recent reviews confirmed. Classic open breezeway motor lodge completely remodeled. Bed, bath and linens, all clean and fresh. Roads and traffic on all sides but noise not a problem on second floor room. Fellow guests were present, fully booked, but well behaved. Staff friendly and efficient, you can tell they are proud of their hotel

    5
    « Great Inn for stay »

    I would definitely stay here again. Very clean and felt safe. It would help though if somewhere on the site that you list the information about needing to have a credit card authorization form if you don't have the credit card the reservation was made in. Thank you.

    5
    « Made our stay for graduation GREAT! »

    My mother, grandmother, and I traveled 10 hours from home to attend my brothers graduation where he got his PhD is physics (yay!!). This hotel is literally 1 turn off the interstate and then yelling distance away from the exit! Located in the same parking lot at O'Charleys and so close to everything you need!! VERY clean room and WONDERFUL service. I am as picky as they come. I ripped off the sheet and checked the mattresses, under every surface and even tops of the door frames. CLEAN! Also my grandmother is handicapped and they put us in a room as close to the car as possible. EASY access. PERFECT STAY!!

    5
    « long term pleasure stay »

    Clean rooms, lobby, breakfast area, walkways and grounds. The buildings, pool and grounds are well maintained. The location is convenient to Tuscaloosa, the University and main routes of Alabama. However; the reason we come back is due to the welcoming and accommodating staff. They make the rating of this hotel 'excellent' .

    4
    « good quality hotel »

    Nice hotel with good staff. Breakfast is good but the eggs need to be real not powered. Good business desk for computer access for personal needs. Overall a good bang for the buck except on Football weekends and then demand exceeds supply and cost is over the top!

    4
    « Great Stay! »

    We travel through Tuscaloosa quite a bit to visit family, and we have stayed here several times. It is one of the best hotels I've stayed in. It is clean, and the breakfast is great. Also, the beds are very good. If you need a good nights rest, this is the best.

    3
    « Convenient and Quiet »

    Stopped in Tuscaloosa on trip from VA to TX. Hotel had convenient access, was clean with comfortable bed and good linens. For stopping on a road trip was great. Room was a little weathered and the air freshener which appeared to be in the HVAC was over powering. Breakfast was good and staff was friendly. Restaurants are close by and we were able to park by our lower level door which was convenient.

    5
    « My Favorite Hotel in Tuscaloosa »

    We travel to Tuscaloosa several times a semester since our daughter is a student at the University of Alabama. It is clean, friendly, convenient and a good value. The staff remembers us and always asks us how our daughter is. Love me some southern hospitality!

    4
    « Clean, fresh room with helpful, friendly front desk personel »

    Very convenient to find, easy access to highways and places to go. We dined at the famous Dreamland BBQ, just a short drive away. When we walked into our room, it smelled fresh, very clean and everything was in great working order. Good selection at free breakfast, scrambled eggs, biscuits, cereal, sausage, sausage gravy, coffee. The juice bar wasn't working properly, but that would probably be a minor adjustment. It is also convenient to some shopping areas.

  • 5
    « Great Location and very friendly »

    Was able to have a nice stay and was suggested to some great restaurants close to the hotel. When we arrived that evening it was a rainy and miserable night, and the girl at the front desk was quick to set her bible aside and was very efficient in getting us checked in and had local suggestions for dinner.

    4
    « Nice place »

    Was pleasantly surprised at how nice this place was. Super friendly staff, very clean and quiet. The breakfast was yummy and lots to choose from. Wish the beds were bigger and they were slightly tilted...felt like my head was down hill. Other than the beds, no complaints whatsoever!

    5
    « LOVE THAT BAMA SPIRIT »

    Great place to stay! We stayed with our high school football team because they had play-offs close by. Those boys thoroughly enjoyed their stay, especially breakfast. It was there first play-off trip in several years. As parents, we truly appreciated the staff making them feel so special. Also it was nice to know they were staying in a safe place. Such a friendly staff, which I wouldn't expect anything less in Tuscaloosa home of the TIDE!

    4
    « Definitely One of the "Best" Westerns »

    Facility is almost totally upgraded - new exterior paint & lights, fresh interior paint & new carpet, and flat screen TVs (not in HD). Breakfast is above-average, and the staff is extremely hospitable. Props to Anna at the front desk for her friendliness and efficiency in meeting our needs before and during our stay. Wi-Fi signal was very strong. My only suggestion would be an upgrade to pillows and shower heads (my pet peeve).

    5
    « Great welcome! »

    Loved the front desk staff. They were very accommodating and welcoming. We tapped into their knowledge of local restaurants and were pleased with everything. Hotels aren't the places where you want to find surprises on a trip and this was perfect. All was as it should be!

    4
    « Pleasant and Relaxing Stay »

    Was a little worried so close to expressway, but I was happy with our visit. Clean, seemingly secure, and well taken care of. The staff was friendly and were happy to accommodate us. Good breakfast in the mornings kept the kids happy. Located so exploration of the city is convenient. Close to campus. This is very near where tornado went through a couple of years ago, but no evidence from what we could tell. Many shops and restaurants nearby. A little tricky accessing if driving south on McFarland.

    4
    « Great Accomodations »

    Overall excellent experience for game day weekend. I have stayed in many hotels in T-town and this was the best by far. VERY clean Friendly staff. Convenient drive up to your door. it was very quiet. Beds were a little hard but most people prefer that I am sure.

    2
    « Decent Hotel »

    Property is decent, staff is nice, room smelled of musty old cigarettes. Right next to the highway but didnt impact us. The smell if the room was so bad I felt neasua and our clothes smelled. If your a smoker or enjoy that odor go for it if not MOVE ON.

    5
    « Love it »

    Because they were so kind to me and my family, because I do travel with people who are handicapped, when we stayed there the first time, we made it our business to only use this hotel. They have never treated me nor my family disrespectfully and they do try very hard to make sure we are comfortable. P. S. the breakfast is great.

    5
    « Great Hotel!!! »

    A great family friendly hotel! Nine family members stayed at this hotel over the weekend to attend an AL/TN football game. Hotel staff was extremely courteous. Rooms were clean and well maintained. Breakfast was hot and tasty. Hotel was within 10 minutes to UofA stadium. Highly recommend this hotel.

  • 4
    « I'll stay here again »

    We stayed here for a conference at U of Alabama. It was perfect, room was just right, quiet place, good breakfast, nice staff, and close to I-20 and U of A. No complaints with this stop. And we walked over to the restaurant nearby for dinner, so nice to not have to get out and drive more.

    5
    « Nice little get away! »

    I was pleasantly surprised. We opened the door and the room smelled so clean!! I couldn't get over how nice and fresh the room felt! The breakfast the next morning was also nice: eggs, biscuits, grits, oatmeal, pancakes, fruits and yogurt. We will definitely visit again when in the area.

    3
    « COST »

    This hotel is too expensive for me.They also demand i night deposit when you make a reservation.This year this hotel started demanding 1 night deposit when you make a reservation.I feel this is wrong.I have been staying at this hotel for at least 10 years.They have jacked up their football season rates so high, I can no longer afford to stay regularly there during football season.

    5
    « Easy to drive past but you will be glad you stopped »

    Situated just off the highway exit for MacFarland, it is on your immediate right heading toward Tusclaoosa. Don't let the location close to the highway fool you--it is ideal for any visit to TTown especially when Bama has a home football game. Helpful staff, big breakfast menu and very clean rooms.

    4
    « Enjoy the stay »

    After a day of touring and driving, it was good to have a place to stay. the room was clean the beds were comfy. check in and out went smooth, parking lot was clean and plenty of parking spaces. over all I would stay there again

    5
    « terrific host »

    Enjoyed a king size bed with a jacuzzi for price of a queen size bed. Excellent abrakfasat of eggs, sausage, biscuits and pancakes. Staff was friendly and gave tips on a great place to have dinner and gave me a 10% off coupon for the restaurant. Will definitely return here.

    4
    « Best Western »

    Great staff, good breakfast. Would stay here again. One problem was the lavatory faucets. Just dribbled out. I removed the strainer and it was filled with white sand. Removed sand and pressure was restored. Clerk offered to move me to another room. Was unpacked and fixing it myself seemed the quickest.

    4
    « Roadside refuge »

    I stay here because it's clean, affordable, and right off the interstate. There's a nice pool if you arrive at the right time of year. Lots of fast food in the area and one large sit-down restaurant next door.

    5
    « We Feel Like We are Home »

    This is one of the very best. Easy access from highway. Very courteous staff. Clean, well appointed rooms. Bed is the next best to home. Beautiful grounds. Paking is very convenient and close to room. Beautiful signs help locate motel.

    4
    « Game Day Weekend - Nice stay! »

    In for a gameday weekend - meaning lots of hotels/motels charge ridiculous rates for rooms. Best Western was still reasonably priced for the accommodations. 1st floor room in front of the pool. Room was clean upon arrival. Bed bed was was comfortable. People were outside at the pool but any noise did not effect us. Breakfast was really decent with really good biscuits and gravy and plenty of hot sauce (Yeah - I love my hot sauce with my B&G). Had nice conversation with table next to us as everyone was excited for gameday. Towel service is important - and we arrived after a long 2nd day to fresh towels and a clean room. Always happy when that happens (and it doesn't always happen - so I mention it). The shower/toilet was too small. But that is nitpicking. The TV was old and in poor shape and small. That is not nitpicking because I like to watch tv to unwind after a long day. It's easy to miss the entrance off of McFarland. I don't understand why they don't make it more visible. Missed it twice. The staff was great - had a conversation with Kym and Katrina(? I think was her name). Fun and friendly. It's apparent they enjoy their jobs. Overall very nice and would easily book again.

  • 4
    « Bama Bound »

    Recently stayed at this Best Western Sept. 22-25. Accommodations were modest, but clean and functional. Breakfast was a nice touch. Swimming pool was well maintained and staff friendly. Value was great. Booked through Trip Advisor.

    3
    « Good for a football weekend »

    Just an average hotel. Staff was very nice. We discovered an opened container of milk in our mini frig when we arrived. It was very late in the day when our room got cleaned and they didn't leave any new toiletries. Friends who were staying in another room had their A/C stop working in the middle of the night.

 

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Depuis : l'Interstate 20/59. Le BEST WESTERN Park Plaza Motor Inn sesitue à proximité de la sortie 73 de l'Interstate 20/59. Tournez sur la US Highway 82 West et roulez sur 50 mètres en direction du nord. Notre entrée se trouve au restaurant O'Charley's.

 

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