BEST WESTERN Tolleson Hotel,  Tolleson

4.0/5  - basé sur 49 notations.
8421 W McDowell Road, 85353-9007, Tolleson, United States - Voir la carte
+1 623 936 6000 +1 623 936 2631

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Les points forts de l'hôtel

  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Air conditionné
    Air conditionné
  • Parking gratuit
    Parking gratuit
  • Piscine extérieure
    Piscine extérieure
  • Spa
    Spa
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Note des voyageurs TripAdvisor
Sur la base de 148 avis de voyageur
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Bienvenue au Best Western® Tolleson Hotel !Une excellente situation à proximité des autoroutes : ce n'est que l'une des caractéristiques par lesquelles notre hôtel de Tolleson se démarque des autres. Mais les hôtels de West Phoenix ont encore bien plus à offrir que ça. Les clients séjournant dans les hôtels de Glendale, en Arizona, sont placés à proximité du stade de l'université de Phoenix, il leur est donc facile d'assister à un match passionnant. Profitez d'un petit déjeuner gratuit à cet hôtel de Tolleson pour démarrer chaque journée du bon pied, quel que soit votre programme. Les voyageurs d'affaires et les vacanciers seront confortablement installés et se sentiront comme chez eux dans cet hôtel récemment rénové. Avec son accès à Internet gratuit et son hospitalité sans égale, vous y trouverez tout ce dont vous avez besoin pour faire un voyage parfait. Les hôtels proches du centre-ville de Westgate sont également à courte distance en voiture du Camelback Ranch, où vous pourrez profiter de la beauté de la région grâce à une expérience unique en plein air. L'Ak-Chin Pavilion, anciennement connu sous le nom d'Ashley Furniture Pavilion, est également à quelques minutes des hôtels de West Phoenix. Les employés de Knight Transportation et d'autres entreprises locales pourront facilement aménager une place dans leur emploi du temps pour assister à un événement au stade Jobing. com voisin. Nous sommes également proches des terrains d'entraînement des Chicago White Sox et des Kansas City Royals, ne manquez donc pas non plus d'y aller. Que vous soyez en garnison à la base aérienne de Luke ou que vous veniez pour une réunion de famille, n'oubliez pas le Tanger Outlet Mall, car ici, le shopping est un véritable sport. Avec le centre-ville de Westgateà proximité et les matchs de hockey des Phoenix Coyotes non loin de là, il y a de quoi faire pour tout le monde ici. Des courses du NASCAR au circuit de course international de Phoenix aux excursions dans le centre-ville historique de Tolleson, vous pourrez profiter un maximum de votre voyage, avec l'aide de notre aimable personnel. Réservez votre prochain séjour au Best Western® Tolleson Hotel et profitez de votre séjour dans un cadre élégant !

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Chambre 1

Avis de nos clients


trip advisor img
Basé sur l'avis de 148 voyageurs
Certificate of Excellence
 
NOTE ATTRIBUÉE CONSULTEZ LES AVIS POUR RÉSUMÉ DES NOTES
Excellent
 
64
Très bon
 
40
Moyen
 
18
Médiocre
 
13
Horrible
 
13
En couple En couple 36
En famille En famille 36
Escapade entre amis Escapade entre amis 20
Professionnel Professionnel 34
Voyage solo Voyage solo 10
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix
BEST WESTERN Tolleson Hotel,Tolleson
  • 4
    « Very good stay, great value! »

    Stayed here after a nearby concert. Upon check in, we were greeted by very friendly staff, and a clean, well arranged front room//breakfast/lobby area. We found out that many of the other guests were there for the concert as well, and that they would be offering free shuttle rides to the venue. Great service! There is only one elevator, at the opposite end of the hotel from the front counter, but that's ok....we took the nearby stairs. No worries. The entire interior of the building was tidy and well kept. Our room was exceptional for the price paid....very tidy, clean and well appointed; with a mini-fridge with freezer, coffee machine with coffees and all the accoutrements, and a microwave. The bathroom was clean and bright. We had two queen sized beds, and they still managed to fit a table, chairs, small desk, and a small sitting couch without it feeling cramped. The TV was of good quality - a LCD flat panel of decent size, yet the Cox basic cable was hugely disappointing, mostly because of the low resolution picture on the high resolution TV. After getting settled, we hit the pool, which was crystal clear and well maintained. The rest of the stay after drinks/the concert was a blur... I would definitely stay here again. Avoid the place behind it....I wrote a review for them as well.

    5
    « Scots on tour »

    3rd year in a row we've visited this lovely hotel on vacation from Scotland and each year gets better staff very helpful and friendly Marisol, Dominique and Evie (good luck with your baby) all were very cheerful and helpful not forgetting wee Tammy who looked after us at breakfast time always singing smiling and cheerful also room service was excellent looking forward to our next visit many thanks to staff at Tolleson Liz James Downie Bonnie Scotland

    1
    « Motel 6 »

    Nice friendly people but room is a glorified roadside motel 6, and not a nice motel 6 lol. I stayed at a holiday inn the night before and it was great. 10 dollars less got me a dive, smoke smelling motel.

    3
    « Staff was great! No issues at all with them »

    They had us in a handicapped room which is fine but I called in 2 weeks before hand and requested a top floor :( room was awkward for lack of a better term....pillows were tiny and just dreadful. On the flip side the staff was great down to the shuttle driver whom we did not use but he was great

    3
    « Too tired to care »

    This hotel was higher price than Prescott and Goodyear. It didn't have as good a breakfast as the other 2 hotels had scrambled eggs and sausage. The rooms were alright, however the Prescottonian and Goodyear hotels seemed cleaner and more up to date.

    5
    « Awesome! »

    Clean room, friendly staff,will definitely stay here again! We were visiting to meet my sister who only lives a mile away. Though there were cheaper rooms at hotel next door, but this hotel was a better option for us.

    5
    « Best Hotel Stay »

    We really have enjoyed our stays at Best Western. We have never been dissapointed. Have always had an excellent stay and will continue to use Best Western whenever available. We were reccomended this hotel by friends and will pass the good word to others

    4
    « Hotel almost 100...but NO POOL (out of service usually) »

    Hotel almost 100 excellent ...but NO POOL (out of service usually). Maybe pool was closed cause lot of people wants to stay there after the soccer game and manager avoid possible party pool... thats what I think... but not my busisness... dam....

    2
    « A Disappointing Stay »

    We stayed here a week during Spring Training in March, 2016. The hotel is old and located away from most restaurants and stores. There are a couple of fast food places about a block away and a Sam's Club across the street. The best thing about the location was its proximity to the freeway. Our room was on the second floor, located above the swimming pool. From the moment we arrived, there was loud music and partying going on at the pool and the front desk did little to intervene. We asked to be moved to another room and were given a room smelling like an ashtray. Front desk said that couldn't be, since they were a nonsmoking hotel. After checking it, they told us there wasn't another room available until later. We decided to stay in the first room after we were given assurances the music and partying would be curtailed. The hotel is old and dated and in need of a remodel. The beds and pillows were just okay. WiFi was free, but spotty and weak at times. The breakfast buffet was not desirable, but the staff was great and made an effort to keep it clean and stocked with fresh food. We would not stay here again and would not recommend it.

    5
    « Good value »

    Quality hotel for a good value. The staff is great, the hotel is clean and in a very decent part of town. Lot's of food around and a Sam's club across the street. Very good experience. Will be back there again and again.

  • 4
    « Great location for AK Chin Pavillion »

    My husband and I stayed here for the last two nights. It's in a great location for concerts, restaurants and shopping. The receptionist Evie was very helpful and printed out maps for me. The hotel is a little tired and dated looking. Our room smelt of stale smoke but it had good ac. We didn't try the breakfast. Complimentary tea and coffee available all day.

    3
    « Ak Chin Pavilion Concert Hotel »

    We selected this Best Western because we were going to a concert at Ak Chin Pavilion in Tolleson, Az and it is one of the closest to the venue. They offer a shuttle to the concert. We walked back because the area police are giving the hotel shuttles a difficult time to return to pick up guests. The walk back was fine, a mile or so. Good location for our purposes.

    4
    « Good Stay for the Races »

    We were spending a weekend going to Phoenix International Raceway. All the hotels in Avondale were full so we came here and we were happy we did. The hotel was very comfortable and only 15 minutes away from the Racetrack (when there was no race traffic) The hotel is close (but not walking close) to many restaurants. The breakfast was typical hotel continental but we were happy with it. The fitness room was very nice with high quality treadmill and good elliptical plus a weight machine. It was a little noisy on the weekend evenings but was quite at night. The staff was very welcoming and friendly. And hey - there is a huge lingerie and toy store right next door.

    5
    « Bang For Your Buck! »

    Old hotel, but the staff were extremely helpful and friendly! Beds and pillows were comfortable. They had a decent selection of breakfast items and free wi-fi. Overall a very pleasant experience! I had very low expectations coming in but I was pleasantly surprised.

    5
    « Excellent staff »

    Your staff are excellent, helpful people. Special thanks to Marisol Corralejo. She's the best. When we realized we'd left a souvenir T-shirt in the room when we checked out on 3/24, we called the hotel. Marisol found it for us, packaged it, and mailed it back to us. We'll definitely recommend the hotel and will stay there again. Free wi-fi worked very well.

    3
    « Arizona Hotels leave lot to be desired »

    For Arizona it is one of the better hotels, new, clean and good staff. Hotels and Motels in Arizona tend to be beat up due to the weather and for the most part very plain. The lady preparing the breakfast was very helpful, clean and kept all the breakfast items full and fresh.

    5
    « fantastic staff »

    My wife became ill the morning we were scheduled to leave. The staff was fantastic expressing care and concern. This above what I would describe as friendly and accommodating. I would definitely return and recommend this hotel to family and friends.

    4
    « Parking »

    The hotel was clean and in a good location. The parking situation was less than desirable. Not enough spaces for guests. We couldn't figure out how to access the pool area and no signage to explain. I called the front desk and the clerk was somewhat irritated with my question.

    5
    « Ballpark visit in Maryvale »

    This hotel was very easy to find and get to. Just within a 10 minute drive of our baseball park that we were visiting! We loved the hotel. Had a wonderful breakfast, very attentive ladies working the breakfast area willing to get you whatever you need. We didn't get a room with a sofa and the hotel provided us with a roll away bed at no extra charge. Lovely people working the front desk willing to make sure we had the best stay possible.

    3
    « Unspectacular hotel, spectacularly nice staff »

    A basic hotel, generic and unspectacular compared to other area Best Westerns that have had distincitve refurbishing, this hotel has an across-the-board friendly and pleasant staff going for it. It is well-priced for the business traveller and for the Spring Training fan, and is easily accessed from most of the West Valley. It is on the edge of Tolleson, a hollowed out former agricultural town that now seems dominated by big box stores and storage units, so there's little to do around the hotel, but again, you can get to just about everyplace from it if you have a car. Needs to be upgraded, but I'd stay again for the bargain and the staff.

  • 3
    « Resonable price »

    We stayed at the Best Western during Spring Training and it is very convenient to expressways and White Sox park The price was very reasonable, breakfast was ok, scrambled eggs were tasteless, but the sausage and bacon and waffles were good. The outdoor pool was small but the whirlpool was very nice. The room was clean and neat but, could use some updating. The room was large and the beds were comfortable. There was a small table, microwave and refrigerator. There was also a small coffee pot. The staff was very friendly and helpful. The hair dryer in the bathroom smoked and was not working, but the front desk supplied a new hair dryer quickly. One day our bed was not made up and there were no towels when we got back to the room at 5pm and had to ask to get our room done. They have motion sensors in the bathroom and hall which wake you up if your room mate goes to the bathroom. Could not turn off sensors. The halls were dark. I would stay here again but the property could use some TLC. Forgot to mention that this is a non smoking hotel and all the rooms are non smoking Really nice. WiFi was free but so slow I did not use it. This could be improved.

    3
    « Good value but in need of freshening »

    I stay at many Best Westerns and am really impressed with the new properties and the redo on some of the older properties. This is a good hotel but could use a renovation and freshening. Our room was reasonably clean but somewhat tired and stale. The hall carpets are old but reasonably clean. The breakfast was real good and replenished every day. In fact one day they were out of bananas and the nice lady that runs it Dianna actually went out in her car to buy bananas went we pointed it out. Outstanding customer service. Same for two other people - Dan and Marisol. They have sensors on the hall and bathroom lights that illuminate when motion activates them. Great feature unless you are up 5-6 times at night on a restroom break and the lights come on. Dan came up with an idea to "duct tape" the sensors. It worked - Red Green would have been proud. The washing machine was broken for 5 days - not a good sign of customer service commitment by owners. All in all good value but getting tired. Owners need to,spend some capital dollars or the property will soon be branded with one of the less desirable banners.

    3
    « Generally fine, but we had a security issue »

    We use Best Western for most of our travels, about every 2-3 months. We booked and stayed 7 nights at this property. One evening, came back to room after being out all day to find our door ajar. Nothing missing or out of order, but it was cause for concern. Also had a couple of minor annoyances with being short on towels one day and not getting maid service at all another day. The property is neat and clean, and staff were generally fine. The breakfast attendant during the week was especially cheerful and on-the-ball.

    4
    « Conveniently located »

    It was nice, a good breakfast. It was clean and spacious. The staff was helpful and friendly. We came in very late and left early but it was comfortable and what we needed. We didn't use the pool but it looked nice.

    1
    « In need of a New GM »

    Worst person, checked out early from the fear of this man, he not only yelled and degraded his help in front of hotel guests,the gm pulled us aside and threatened to kick us out for feeling bad for his help,never again will i or our group ever set foot in this hotel,as long as this gm is employed with any BestWestern in the united state. In my lifetime i have never experienced a human person like this. We have contacted the corporate office for a phone call, I left this hotel literally shaking and throwing up from our stay.

    1
    « New gm just a horrible person »

    Pool not heated,rooms out dated, be careful who you talk to don't use the computers old as the hills, if you want to treated like crap this is your place.our toilet was plugged everyday , find another place to stay

    5
    « Nice place, friendly helpful hotel staff »

    I would go back to this hotel, the Costco rate of $98.99 was a nice rate for this location. Hotel staff were on top of things & very helpful especially Evie @ the front desk. If you are using the shuttle service allow a little extra time as the some of the current drivers are new & just getting used to this city

    2
    « Here for Cheer event at AZ fairgrounds »

    We arrived around 7 pm. Front desk could not find my reservation at first (2 young people running the place). They sent me on a goose chase to get in and find our room. The door by the elevators would not open with the key, so we had to move the car and drag our luggage to the 2nd floor. Lots of noise that night next door as a huge party was broken up by police. Toilet backed up, phones in room did not work, and over charged at checkout, which was corrected by manager. On the plus side: people at front desk were nice, breakfast was adequate and room was large and comfortable. Please Best Western, give this place some very necessary attention.

    4
    « Enjoyed our stay for national championship!! »

    I booked four rooms for the national championship football game. Evie from the hotel called me ahead of time to make sure our reservations were what we wanted and even preassigned my rooms. The hotel staff were very helpful. They are replacing door locks to solve problems with door locks. The beds were very comfortable and the rooms were large with a refrigerator and microwave which was nice. I was on the back side of the hotel and heard very little noise. The breakfast was included in the price of the room. Thanks again for all you did for my SC family on our recent stay.

    1
    « Sensored lights in room went on and off all night »

    The Hallway door light has a sensor. Both nights we were there the sensor would go on and the light would go on then the light would go off, This happened very often. The second night I found a piece of tape to put over the sensor button but it didn't work so the lights again went on and off ALL night lone. At check out when I mentioned the light issue the staff told me that she hears that happened to other quest as well. REALLY! I pay to stay there to get a good night sleep, it was the worst night sleep ever at a Best Western.

  • 4
    « Great Place »

    My brother and I stayed came down from the great white north for a NFL game and NHL game Dec.9 to 12th. Front desk girl was polite, friendly and helpful. Free wifi and shuttle to and from the games. Room was clean, beds where comfy. Breakfast in the morning was good with a meat, eggs selection of cereal and breads. Except for one day when it was dried out potatoes and eggs, yuk! Didn't use the pool as it was cold when I stuck finger in. Overall great place and I would stay there again. Stores and restaurant's close early around the hotel, that was the only down side. OOOO gus's pizza is a must, mmmmmmmmmmmmmm. Cheers

    4
    « descent place »

    arrived at noon from a long flight to find they wouldn't check us in til 2 or pay $20. we decided to go to Gus's for lunch .. what a treat. great place. The room was fine had all required but returning from being out all day came back to our door being left open. Nothing was taken but was a little unnerving.

    2
    « Bad experience »

    Desk clerk staff in desperate need of basic customer service principles. Customer service training should be this motel's first priority. I can't imagine staying here again unless I know the management of the property has changed.

    2
    « Stained Towel Fee?? »

    Checked in at 9:30pm and checked out at 7am the next day. Outdated hotel and overpriced, but didn't have many options of where to stay as there was an event going on nearby so a lot of hotels were booked. The front desk was friendly and personable. I did not find out until a few days later when I checked my credit card statement I was charged an extra $5. When I called the hotel they told me I had "stained" a face towel. Apparently some foundation makeup may have been on the towel, but ALL of my makeup is WASHABLE, therefore that would NOT be a stain. Very disappointed that I was charged this bogus fee. I know it is only $5, but it is the principle of the matter. Will never stay in a Best Western again or recommend to anyone.

    4
    « Needed a place to stop and we got it. »

    I will try to offer my experience of our short time at this hotel. We arrived at something like 2am looking for a place to stay for a few hours. I have had good experiences with Best Western in the past and we decided to stop here. The staff were extremely friendly, and even adjusted our room rate since we would only be there for a short time. The wi-fi worked great, the room was comfortable and clean too. Honestly, we got what we expected, and that was great for us. The hotel is easy to get to from the freeway and I am sure it will be on our list of places to stay at in the future if we find ourselves driving through late at night again.

    2
    « Not the "Best" Best Western »

    This property is very tired and needs some heavy duty cleaning and updating. There is nothing really special about it. For the money, it was a below average stay. I have stayed in other Best Western's around the country, and even in other countries (Italy). The brand, frankly, has suffered over the past decade or so. For the money, I would pay extra to stay in a Courtyard by Marriott or Hampton Inn. I learned my lesson.

    1
    « Should'nt be part of Best Western »

    Bed linen was badly creased, looked like it had'nt been laundered. Staff would note even look at it. TV Remote was missing, staff replied that not all rooms had a remote. Eventually found one for us. Desk attendant eating fast food at the desk when we decided to cancel the second night and leave immediately, before the first night. I've stayed at many Best Western hotels during my 38 day trip, this was unquestionably the worst in all aspects. I will be pursuing the Best Western head office for a refund on my $100 for the night I did'nt have there.

    2
    « 2 night stay to visit Family »

    Checked in on Thursday pm and the staff was nice and helpful, on the way to the room the hallways smelled old, once we got to our room it looked fine and was not a four star hotel but we noticed a few of the pillow cases were dirty and one had hairs on it. The front desk was quick to change them out for us. After that I went to the restroom to was my hands and one of the wash clothes was dirty but had been folded up as it was clean. At that point I was grossed out with my stay in the room. The Hotel did have continental breakfast that was good and the staff was defiantly friendly.

    5
    « Great place to stay »

    We arrived Sunday evening and went to check-in. There was a little bit of a delay because the clerk seemed new. She wasn't quite sure how to work with gift certificates (yay credit card rewards!), but made sure to leave a note in the log. That was very helpful. The day staff, Cerise in particular, was much more helpful. She took care of the gift certificate issue, so that was good. There is a shuttle service, which is GREAT. Only issue with that was that we weren't sure where to catch the ride back from the stadium. I didn't think to ask the driver when we left the van. On the way back to the hotel, though, he told us how the shuttle worked and what not. That was really cool to know that if you don't have a car, they can run you to the Walgreen's or whatever. They also offer rides to the airport, which is SUPER EXCITING to know since we are leaving from Phoenix for Xmas. The room was clean. We had a great view of the taco shop next door :) We had a king size bed and a whirlpool tub. Totally worth the extra cost to have that tub. Didn't even go bother with the hot tub outside because we had this in the room. So nice. The only thing that we really didn't like was that our cable service was cut off before we checked out of the room. That just seemed a little rude. :(

    5
    « Excellent Customer Service, feel like part of the family! »

    I wish every manager would be like Sal (Hotel Manager), she was awesome, called her a week before my check in for having kids requiring car seats on the shuttle services and when I got there, everything was set and arranged. Cerise was super kind and helpful, always a smile for us. Kevin, oh man Kevin, great guy, walked the extra mile for us, we were 9 people and he was awesome. Thank you guys for everything ! Definitely I would stay there again and recommend you guys !

  • 5
    « 2 day stay at BW »

    Overall excellent, clean and comfortable, professional and friendly staff. Sal and Cerise demonstrated professional courtesies and made everyone feel welcome. Outstanding stay. I would stay there anytime.

    2
    « Great rate through usaa but the experience wasn't great »

    We arrived late after a sporting event and the woman checking us in was more worried to tell us about the no smoking policy and fine rather than giving us vital information such as WiFi password and breakfast time. I even told her that smoking wasn't a problem being that we don't smoke but yet she still felt the need to reiterate it 2 more times. The TV didn't work. We tried fixing it but unplugging cables but direct TV kept saying no signal. All I wanted from this stay was a comfortable night of sleep without any frustrations. And as advertised, WiFi and TV are a big part of comfortable stay at hotels nowadays. Two starts for great rate but other than that I'm not satisfied with best western.

    4
    « Great Customer Service »

    My friends and I were attending a concert less than a mile from this hotel. This Best Western was not the nicest Best Western I have ever stayed at but Sal (Hotel Manager) was fantastic. I will be staying there again because of her customer service.

    5
    « We'll be back! »

    I stayed here for the Van Halen show on September 28th. The staff was wonderful, rooms clean and comfortable and breakfast was adequate. The shuttle took us to the concert and picked us up afterwards - so nice to not have to deal with driving and parking. If you're in town for a show at Ak-Chin - STAY HERE - you will not be disappointed and you will more than likely be surrounded by fans of your favorite band:)

    4
    « Great Rooms »

    We loved the room size, very large. The staff was very professional and happy. We were very tired coming from California and they had the rooms very clean and cool. We were able to get adjoining rooms for our family and we had a great time. It made our trip more pleasant. Would recommend them to everyone. Oh the price was Great Too! My husband was very happy to get there in time to watch the football game.

    5
    « Great Hotel »

    Great place to stay if you are going to a concert at Ak-Chin Pavillion. They have a shuttle that will drop you off and pick you up for the concert. They rooms were nice and spacious as was the bathroom. Staff were very friendly and helpful.

    5
    « Clean & Comfortabl »

    Great place to stay. Clean,quiet and comfortable. Fridge in the room was great Breakfast was good. Front desk person was in training but it was nice. The van that took us to the concert was a plus, thank you we felt comfortable and welcomed

    3
    « Not a Bad Stay for a Couple Nights »

    My wife and I were visiting for the weekend to see family in Glendale and to attend the Cardinals game. WHAT'S GOOD Being on McDowell Rd is convenient to get to restaurants and other services nearby. The hotel was simple but clean and the rooms were very quiet. The hotel does offer a hot continental breakfast which was basic but worked. As far as the room it was simple, quiet and the bed was comfortable. WHAT'S NOT SO GOOD The beds have these rather strange square little pillows so it's a bit tough when you are sleeping and you roll off the little pillows. Also the hotel is in an area that I wouldn't recommend walking around at night. It's also a bit strange that they have a pool and hot tub that is basically in the parking lot near the main entrance. Overall, it was a decent stay for a good price.

 

Venir à l'hôtel ...

Toutes les directions


Depuis l'I-10. Depuis l'Interstate 10, prenez la sortie 135 (83rd Avenue), prenez la direction du nord au feu, tournez à gauche sur McDowell Road. Le Best Western® Tolleson Hotel se trouve sur la gauche.