BEST WESTERN Hotel Peace Arch Inn,  Surrey

3.5/5  - basé sur 62 notations.
2293 King George Boulevard, V4A 5A4, Surrey, Canada - Voir la carte
+1 604 541 8100 +1 604 541 8700

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Les points forts de l'hôtel

  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Air conditionné
    Air conditionné
  • Parking gratuit
    Parking gratuit
  • Piscine chauffée
    Piscine chauffée
  • Parking extérieur
    Parking extérieur
  • Coffre-fort
    Coffre-fort
  • Sauna
    Sauna
  • Connexion à Internet sans fil dans les parties communes
    Connexion à Internet sans fil dans les parties communes
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Note des voyageurs TripAdvisor
Sur la base de 198 avis de voyageur
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Ce superbe hôtel de Surrey offre d'excellents prix, aucuns frais cachés et une situation imbattable !Cet hôtel de Surrey offre à ses clients tout ce dont ils ont besoin pour un voyage luxueux et sans stress. Les autres hôtels de Surrey ne peuvent pas rivaliser avec notre service impeccable et haut de gamme, pas plus qu'avec notre situation privilégiée en plein coeur de la ville. Nous sommes proches de la frontière, alors si vous avez l'intention de « passer de l'autre côté », vous n'aurez pas besoin d'aller loin. En séjournant chez nous, vous serez à un véritable carrefour. Les hôtels de Surrey offrent divers avantages, mais cet hôtel Best Western du sud de Surrey a quelque chose de plus que ses concurrents. Où les clients peuvent-ils trouver des chambres de cette qualité à ce prix ? Ne manquez pas notre célèbre petit déjeuner continental gratuit servi tous les jours, composé de crêpes chaudes, d'assiettes de pâtisseries, de céréales au lait chaud et froid, de yaourts, de fruits frais, de café 100 % Arabica et de jus de fruits frais. Pas besoin de payer cher pour bien se loger à Surrey, quand on est dans la confidence. Faites le bon choix et réservez une chambre dans ce spacieux hôtel de Surrey. Notre excellente situation est proche des équipes sportives, vous n'aurez donc aucun mal à assister à un match. Ici, le football est roi, mais de nombreuses manifestations sportives ont lieu toute l'année. Crescent Beach est également très apprécié, si vous voulez vous mesurer aux vagues. Les voyageurs d'affaires apprécient particulièrement l'excellent service et la situation. Cet hôtel de Surrey accueille régulièrement des employés de Cora Franchise Group, Loblaw, le Ministère du développement des enfants et de la famille et Walmart® Canada. Qui a dit que vous ne pouvez pas mélanger travail et plaisir ?Découvrez-ce qui vous attend dans cet hôtel de Surrey. La scène locale offre un large choix de cuisine fine et de magasins. Les attractions culturelles sont un moyen apprécié de passer le temps. Quelles étapes sont sur votre route ?Réservez un séjour fantastique au BEST WESTERN Peace Arch Inn et préparez-vous à vous détendre !Les clients qui voyagent avec leur animal de compagnie sont priés de réserver une chambre dans laquelle les animaux sont admis ou d'appeler l'hôtel pour prendre des dispositions. Passez un excellent séjour !

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Chambre 1

Avis de nos clients


trip advisor img
Basé sur l'avis de 198 voyageurs
 
NOTE ATTRIBUÉE CONSULTEZ LES AVIS POUR RÉSUMÉ DES NOTES
Excellent
 
66
Très bon
 
65
Moyen
 
33
Médiocre
 
15
Horrible
 
19
En couple En couple 55
En famille En famille 73
Escapade entre amis Escapade entre amis 12
Professionnel Professionnel 32
Voyage solo Voyage solo 16
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix
BEST WESTERN Peace Arch Inn,Surrey
  • 4
    « Convenient for early border crossing »

    Hotel was convenient to the border and is quite attractive. Rooms were good but walls were thin and we could hear everything the next door was doing, possibly because of the connecting doors being inline with the bathrooms. I would recommend a room on the second floor at the back of the building, the south side faces a rental company which opens quite early and uses a forklift to move stuff around so if you are near the front ask for the north facing rooms. Breakfast was included and basic, coffee was from a Nestle machine so look for a Timmies if you want good coffee.

    5
    « I LOVE This Hotel! »

    I look forward to staying here every time I visit my family in White Rock! It's conveniently located, small and cozy, has everything I need - great pool/jacuzzi, breakfast and drinks in the morning - it feels like "home" every time I am there.

    5
    « helpful and kind staff »

    very clean room, bed was comfortable, fridge, microwave, coffee maker and teas, TV. bathroom clean and the shower has good pressure unlike so many other hotels we have stayed at. Had a problem with the remote but the front desk was quick to fix it ( user problem! there's a delay when changing channels, oops). A free breakfast that had a pancake maker which was a nice change from the waffle making machines and an assortment of cereals, breads, muffins, fruit, yogurt, teas and coffee. coffee is also available in the afternoon which was very welcomed. parking is easy as the spaces are well sized and situated around both the front and rear entrances. did not use the indoor pool but heard it was very nice and clean. Hats off to the staff, very professional yet welcoming and helpful. they are knowledgeable of the area and its many attractions. thanks again for the dining suggestion at Red Rose just up the road, excellent. If you have any questions the staff will go out of their way to answer or find the answer for you. thank you all for making my stay safe, comfortable and restful.

    3
    « Nice place »

    This hotel was ok. It was clean. Not sure of the area but we weren't concerned. There were a couple issues though. I went to take my daughter swimming and I was going to relax in the hot tub. Found out the hot tub was out of order and the pool was full of younger kids so we left. And we turned on the ac in the room as it was muggy but it didn't work. Told the front desk upon check out he made it up

    2
    « Stayed in better for a lot less money!!!! »

    We stayed at this hotel because it was blocked for a family wedding. We had a corner king suite. When we opened the draped the sheers on one window were open and when we closed them they were shredded. We reported this to the front desk the next morning and instead of changing the drapes they offered us a bottle of wine - which we refused! We stayed 2 nights in a room with shredded drapes. We faced the front of the hotel - so any kind of privacy we had to close the room darkening curtains!! Not what we expected for the price we paid!!!

    4
    « pleasant surprise »

    Was very pleased with this little gem. Great room, nice décor, enjoyed breakfast bar - all in a rather uninspiring strip of South King George Highway. I would definitely stay there again and it appeared quite popular with family groups, too.

    5
    « awesome place »

    Our stay was awesome, the bed was comfy, clean and quite, no noise. The hotel's staff is really helpful and friendly. We did enjoyed our stay at the best western peace arch inn, This is nice location only few minutes from white rock. Good restaurants walking distance, shopping mall few minutes is well, close to the us border and white rock beach. I would recommend this hotel and will visit again when back in town.

    3
    « Not your usual best western experience »

    The pool was dirty. The room was very hot and stuffy at check in (we arrived at 1130 pm) but cooled quickly with the air conditioning on. Had to turn it off to slept as the in room unit is loud. Bed was not the most comfortable. Coffee had used coffee in it. Check in staff told me I couldn't stay to conduct a work call I had that passed check out; however, day staff were helpful and okayed it in the morning. Not a business friendly hotel. Good for short term stay while traveling. Rates don't reflect quality.

    1
    « Terrible Experience, Failure to Honour Rate »

    Despite being at the back of the hotel, it was very noisy and disruptive in our room. We could hear the adjacent guest use the bathroom! Toilet seat dropping, flushing and clear conversation... My spouse and I stayed here while our house was being renovated and although it was dust free, we found 2 hairs in the sink & tub upon arrival. Noticed one pillow had make-up on it and the remote control was crusty. I did my own clean to feel a bit better staying there. One cleaner was extremely kind and helpful. Sav at the front desk failed to honour the rate I was promised upon booking and basically called me a liar. Sav said that rate didn't exist, when I showed him it did online, he told me I can pull up anything I want...we started arguing and swearing at one another. I'd have to say this was the worst experience I have had anywhere overall. I can't believe this type of experience would exist at a Best Western chain hotel.

    4
    « Convenient location but small hotel »

    This is a small hotel. The rooms are small also. I found the bed too soft but my wife liked it. The breakfast area is also small and in the lobby. The location was very convenient to the US border and the the ferry to Vancouver Island. The room was clean and everything was in working order. Overall a very good one night stay.

  • 2
    « loud room »

    I'm sorry to report that I was offered only one room upon check in and it was adjacent to the staff area and the main front desk and entry area for guests. I was really looking forward to getting some much needed rest but the noise began around 6:00am, I checked in after 1:00am. I notified the front desk but they were indifferent and offered no resolution other that to call back later that day and discuss it with the on site manager. Thankfully, Expedia understood the issue and offered me a full refund.

    5
    « Great! »

    Sav at the reception has been very helpful and professional. He speaks french which was pretty convenient for us. Kids really enjoyed the pool! Very good location for a family road trip! Breakfast included and free wifi. Perfect stop on our way to Vancouver. Thks guys!

    4
    « Country peace and comfort »

    I love how this Best Western hotel is situated in the country - there were birds singing when I got out of my car! This was a welcome change from the traffic and noise of the lower mainland. The room was very quiet, the bed was excellent, I used the laundry facilities and internet and enjoyed a healthy breakfast. Very relaxing, enjoyable stay!

    4
    « Convenient location »

    We were visiting family close by and this was very convenient for us. The staff were very friendly and very helpful. The breakfast was better than I had expected, with a good selection as well as a pancake making machine. I don't drink coffee, so it was pleasing to be able to have a delightful selection of teas. The only negative thing I could say was that the room was a little dark. More lighting in the room would be better. Other than that, we were very happy with our stay.

    4
    « Good Location »

    We stayed two nights. We paid up front with no refund if we were to cancel so the price was cheaper. It has a continental breakfast consisting of cereals, toast, pancakes and muffins. The beds were comfy with good pillows. A little noisy as we were facing King George Hwy. so bring your earplugs. We would stay again.

    3
    « LaBar Wedding »

    Hotel was ok.........but very very disappointed in no ICE!! Machine was broken & never did get fixed and the hotel did not find it necessary to stock bagged ice as their reasoning was "there was only 1 ever on duty & could not leave desk". Also could not enjoy pool as swimming lessons were being given throughout the day!!!! What Best Western hotel allows that!,,

    3
    « Best Western Hotel experience »

    Limited TV channels, no reading light. Continental breakfast very good. Service excellent. Cleanliness of hotel very good. Didn't use the pool or fitness center. The location is in a good proximity of White Rock where my business took place.

    4
    « great stay on the way to Vancouver Island »

    I enjoyed our one day stay. Room was nice furnished great bed. Breakfast was better than average. The pool and spa was great. Price was very good for what you got. would stay again if every in the area again

    5
    « Pleasant stay »

    I stayed here for 4 nights. Clean hotel, comfy bed, free parking, friendly staff. Breakfast was okay. Overall, had a very pleasant stay. Did not get a chance to try the pool and gym though but that area seemed pretty neat as well. Would highly recommend

    4
    « Comfortable and quiet »

    We stayed here two nights. The bed was comfortable and the property was reasonably quiet. Our room had 2 queen beds, a TV, small fridge and a Kuerig coffee maker. The breakfast room was a bit cramped, but the food was good and they kept the buffet well stocked as things were used.

  • 5
    « Great place to stay »

    This is a great place to stay, very accommodating and friendly staff. Rooms are good size, nice, clean and quite. Indoor pool, sauna and hot-tub, complementary breakfast and no charge for the parking is well. Close to the us border and white rock beach. Some restaurants at walking distance. The area is nice. I would recommend this hotel and will come back again.

    5
    « Great service & perfect location »

    Stayed here almost a week. hotel offers kitchenettes. Front desk staff are extremely helpful & accommodating. The house keeping staff are very friendly & truly wish you a comfortable stay by engaging in conversation & by ensuring you have enough towels, coffee & tea, etc in your room each day. upon arrival my room wasn't ready because I was 2 hours early. The front desk staff offered me a tea, a mighty leaf green tropical tea. it's now my new favourite tea. The hotel also offers a free breakfast daily from 6:30 - 9:30. 3 types of cereal, oatmeal, yoghurt, hard boiled eggs, toast, fruit, various coffee, tea & hot chocolate & a variety of juices. the wifi has been excellent, the hot tub & pool are in great shape as are the rooms. the rooms & hallways are clean and kept up to date. the location is ideal, walking distance to Safeway, London drugs, and the golden lion restaurant (that's another review ). the laundry room was in good shape & the machines work well. they take two loonies for each load. you will enjoy your stay here.

    5
    « The Best Of The Best »

    The staff at this hotel all work together as a team and everyone loves their job ..... we stayed here for 21 days for medical reasons and we were treated with a very professional manner.every day we were asked how our day was going . this hotel is so handy to so many great eating places. our room was always kept so clean and the cleaning staff always asked if we needed anything. the pool and the whirl pool is the cleanest I have ever seen ,they check the quality of the water always. You won't be disappointed if you stay here , the breakfast daily was always fresh and very clean.......

    5
    « Manager very accommodating »

    Clean, nice hotel. They provide s free breakfast. Stay on upper floor away from elevator. Lots of parking, hotel is reasonably priced-try to book in advance to get a deal, it is a pet friendly hotel too.

    1
    « confrontation with front desk staff »

    After a confrontation with front desk staff, regarding their not honoring payment for the one night stay using reward points, there were not so nice words exchanged. The front desk staff person then yelled at me three times telling me to "fu#K off", with his finger being thrust towards my face each time. It was so loud that all the people having breakfast witnessed this enraged front desk staff person. At that point, another person working in the back business area of the hotel came out to the reception desk and called me racist! I don't think this person really knows what being racist is. I never referred to the race or background, colour, etc, of the person I was confronting. My wife checked out minutes later while I apologized to the front desk staff person for what I had said earlier. I didn't receive an apology from either of these staff people at the Best Western. I will never stay at this hotel location for as long as I live, and will always recommend alternative accommodation for people staying in this region.

    5
    « Overnight Stay »

    A group of us stayed at this hotel after a very dear friend and brother passed away at the Peace Arch Hospital. In the morning we met for the breakfast and more people came to express condolences. We went through many cups of coffee and a lot of noise and commotion, but were treated like royalty at all times. I tried to pay for the extra coffees, however Abdul refused payment and even offered us a meeting room if we expected more people. We didn't require the meeting room but we were impressed that it was even offered. The night clerk extremely helpful as well, however I did not get his name. I would recommend this hotel to anyone!

    5
    « GREAT PLACE »

    Nice and clean and quiet place to stay close to all amenities and close to white rock beach. I always stay at this hotel staff is friendly, and courteous, easy place to find. Lots of parking available.

    3
    « You get what you pay for »

    An older but reasonably clean hotel. Just the basics... Nothing more. Close to some shopping areas and restaurants. Breakfast is very basic, carbs with fruit. Boiled eggs and a pancake machine.( oh ya, yoghurt!) The service was okay, although there was a rude and unhelpful front desk clerk one evening. Hot tub looked grungy and the sauna "out of order"

    1
    « Room 313-A had Mold/mildew on ceiling in Bathroom! »

    This was my second and LAST stay at this Best Western. My first stay 8 years ago was fine but not on Feb 21, 2016. I was very tired from a day of traveling by car and checked in late at 10pm. After retiring on a very uncomfortable bed( felt like sleeping on springs) I started to have an allergic reaction which I thought might be caused by dust. It was the Mold and Mildew on the ceiling in the bathroom!!! There was a very poor patch job around the water sprinkler in the ceiling and evidence of mold over areas of the ceiling. I do carry asthma ventilators and medcation for allergies but spent the most uncomfortable stay I have ever had in a hotel facility! I took photos and showed them to the clerk when I checked out and he tried to blame the housekeepers!! I had quite a discussion about mold abatement and that it had nothing in the world to do with housekeeping staff. Obviouslly the owners knew as a pathetic repair job was done. I ended up not paying for may stay but am most unhappy that they would put a guest in that filthy mess! I have contacted Best Western Corporate headquarters with my concerns but do not stay here, it is not worth the price! There are other hotels in South Surrey/White Rock that are much nicer.

    4
    « Nice and quiet »

    Smaller property had a lot on amenities. Clean comfortable rooms. Friendly staff. I wasn't there long enough to take advantage of everything. Short drive to lots of restaurants and shopping. Less then five minute drive to get on to the freeway going either north or south. Less than 20 minutes to the US border.

  • 4
    « Nice place for a reasonable rate »

    This hotel is just fine for an inexpensive stay in the Whiterock area. I was pleased with the location and the rooms were clean but slightly dated. I had no problems during my stay, and the breakfast was fine. There were no hot foods offered but there was a pancake machine for those who like pancakes. Location is great and the area is quiet.

    5
    « Excellent »

    I stay at the hotel with my friends Best stay ever very comportable bed.friendly staff the housekeeper very friendly.the room its very clean.and the continental breakfast is excellent. Absolutely I will recommend this hotel.

    3
    « Very average »

    The continental breakfast is nice. Staff is friendly.. carpets in hallway are dirty. Older accommodation. For price point it is an average hotel. Located close to shopping and restaurants. Great bakery around the corner

    5
    « Outstanding! »

    I stayed with a youth basketball team I was coaching. We had 11 rooms for parents and players. The service was excellent. Check in was efficient and well handled. We were very well treated and the staff did everything they could to make our stay enjoyable. The rooms were well appointed and appeared updated - and they were very clean! The breakfast buffet was very good. I would absolutely recommend this hotel. It was a great stay and a great price.

    4
    « Almost excellent »

    We stayed for three nights during our move to our new home. I'd almost rate the hotel as excellent however the décor is a little stayed and the rooms are a suffering a bit from their age. Breakfast was nothing special but, overall, the value for money was excellent. All the staff we met were very helpful and courteous.

    3
    « Xmas visit with dogs »

    We chose this hotel because it was close to our family but particularly because we could take our Boston terrier and Boxer. The room was small but we did squeeze in 2 crates. There was a fridge and microwave in the room though we didn't use them. What was a real bonus was that the room was next to the back door which led out to the car park. You could get in here again before 9PM with your key. This helped when taking the dogs out to relieve themselves and for transporting the crates backwards and forwards from where we were visiting. The negative for me was that there is no green area near the hotel. I did quick walks down a lane at the back of the hotel but that was all there was. Breakfast was free and buffet style and the price of the room was reasonable.

    5
    « Enjoyable Stay »

    Very Pleasant and enjoyable stay, This is a very nice hotel with great staff and service. My experience is always positive about the great service they provide. Comfortable rooms, nicely cleaned. walking distance restaurants and cinema. 5 minutes drive for Morgan creek mall. Indoor hot tub is an nice place to relax at the end of the day. they do have exercise room, sauna and pool. I would recommend this hotel.

    3
    « Excellent service, close to activities »

    The staff and their service was above excellent. The rooms were neat and tidy, and even included a mini Keurig. The beds and pillows were oddly very uncomfortable- very firm bed and very lumpy pillows (all of them.) While our family was grateful for the convenience of this location, we did not get the rest we needed because of the uncomfortable beds/pillows.

    1
    « I won't of even gave it a one! »

    The outside of the place doesn't look to bad but the inside is absolutely terrible. It is so old as soon as you walk into the room, with the old rug and beds. The stand up lamp was broken so it was just leaned up against a chair. Was told we had to pay and stay for 2 nights cause they had a 72 hour cancellation policy. The guy at the front was very irritant. Spent the first night there which was very uncomfortable and called Best Western customer services to see what they policies were. 24 hour cancellation policy. We were out of there. Would not recommend this hotel to anyone. Best Western going to get bad name with this place. Moved to the Best Western Plus.

    4
    « Pleasant and well priced »

    Aside from a fitness centre with no working equipment, the hotel met our needs perfectly well. The room was clean with plenty of blankets, towels, etc., and the little kitchenette was well stocked. The heating worked beautifully which was perfect for how cold it was while we stayed there. The staff are all kind and professional.

  • 5
    « friendly hotel »

    Stayed for 10 nights in September with my wife and have no complaints. Hotel staff were very friendly and helped in any way they could. Room was clean and tidy as was hotel overall and we always had a comfortable nights sleep. Continental breakfast was great and I enjoyed making my own pancakes each morning and then covering in maple syrup. Plenty of shops and restaurants within walking distance and we enjoyed walking into whiterock which was closer than we thought. Pool, hot tub, sauna and gym were great. Although small the hotel had everything you needed. One recommendation to hotel owners would be to create a small garden area with summer seat at back of hotel which would be fabulous in the summer. Overall, this family run hotel was great and hopefully we will return again.

    3
    « So Sad »

    Extremely disappointed. Beautiful Hotel bad experience. To many issues to explain again. Read the reviews before planning to stay anywhere. I work hard for my money and this was a bad experience and made me think twice about not reading reviews on Hotel/Motels. Lesson Learned.

    5
    « Nice Hotel »

    We got a positive experience at the best western peace arch in. We like staying at the best western hotels, good comfort, clean and great service. staff was friendly and helpful. it's an pretty good location, we enjoyed our stay and did liked the area is well. We would recommend this hotel and will return when back in town.

    2
    « Appears new from outside but run down on inside »

    A convenient location and a brand we trust and know we booked a night at the hotel now. 9/15. When we checked in the gentleman at the front desk was unfriendly and gave us 2 room keys that did not work. I came back to get new ones and he wasn't even apologetic; as if I was the one bothering him. My husband and I got into our room and then left for a dinner meeting. An hour and a half later we returned and the same man shouted at us as we came into the lobby "where's my cart, you took my cart. I called you so many times...you took my cart". While it is true that we borrowed the cart, we certainly didn't feel like that his behaviour was appropriate, in fact we felt like we were staying in a 1 star dump down on East Hastings street in Vancouver. What a jerk. The hotel is quite run down so I recommend lowering the bar if you plan on staying here; the modern outside of the building does not reflect the inside! We stay, on average, 4-6 nights a month in different hotels. We will not return to this particular hotel.

    1
    « Will Never Stay at Another Best Western Again »

    Absolutely HORRIBLE experience at this hotel. When we first arrived to check-in, we were told that we can't use a gift card that we had because I hadn't entered it when making the reservation on Best Western's website, however I didn't see that anywhere when I made the booking, and the only reason we even chose to stay there was BECAUSE we had a gift card. The gentleman at the front desk did, however, speak to the manager and ended up letting us use the gift card after all, but it wasn't without a lot of hassle and was not a good first impression upon arriving at the hotel. Then when we got up to the room, we realized that the bathroom sink was extremely backed up to the point that we went out for over 5 hours, and when we came back, the sink STILL hadn't drained, so we had to wash our hands in the bathtub. Furthermore, the room was not clean (dirty tissues behind the nightstand), the bed sheets looked like they hadn't been washed, and there was a bunch of kids having a big party in the room next door at 2:00am. I did call down to the front desk to report the noise next door, and the party was shut down, but still not pleasant to be woken up by that in the early hours of the morning. I also wanted to report all of the other problems that we encountered, but when we went to check-out, there was no one to be found at the front desk and we had to go, so we just left the room keys on the desk and left. Needless to say, I will NEVER stay at this hotel nor another Best Western property again nor would I recommend that anyone else does either. I travel a lot, and I have only had one other hotel stay that has been a worse experience (not a Best Western property). I expected a lot more from a well-known, international brand such as Best Western. They should be ashamed of the operation that they're running at the Best Western Peace Arch Inn.

    3
    « Overall pleasant stay »

    My husband and I stayed at this hotel for two nights while exploring nearby White Rock and surrounding area. We had a room with two queen beds and a small kitchenette. The room was clean and comfortable. There seemed to be no soundproofing between the room and the hallways and anyone talking in the hallways could be heard clearly so very noisy. This is my only complaint. Staff were friendly enough.

    1
    « Bed bugs in room 102!!!! »

    Stayed in this hotel for a funeral and was very disappointed. Best westerns are usually decent but this one left us with bed bug bites, broken gym equipment, and swimming lessons taking place in the pool where guest are supposed to share?!?!

    3
    « Just run of the mill... »

    Nothing special at this property. The room could have been cleaner, the hotel staff are difficult to understand. I doubt that we will stay at this property in the future, the only positive is the proximity to the USA border crossing.

    4
    « On The Road »

    A friendly stop ... The property is clean, well maintained and great location. Internet access is very easy and the continental breakfasts is more than adequate. It is certainly not the fanciest property in the world but a great option when in the area.

    5
    « Except for smallish room, excellent in every respect »

    Well-run property, very clean, well-maintained, with new-looking furniture and appointments. Our room was very quiet even though the motel is on a four-lane highway. Continental breakfast was a bit above average. We would stay there again. If you're coming in from the U.S., and plan to visit the George Reifel Migratory Bird Sanctuary the next morning, this is a particularly good place to stay.

  • 4
    « Peace Arch Inn - Great Hotel in South Surrey »

    I was greeted by Abdul for a 3 night stay in a very courteous, gracious and professional manner. All front end staff who worked during my stay were also friendly, courteous and professional. Room (and hotel dining area, elevators, etc) was very clean with shampoo and shower gel dispensers in tub/shower, sewing kit, etc. Maids cleaned the room in top form each morning. Fridge, microwave and keurig coffeemaker were priceless. Breakfast is a better than usual continental with fruit, yogourt, toaster, pancake maker, cereal, oatmeal, etc. Location is perfect and the hotel shows a care of ownership that I overheard others commenting on when they were checking in. Staff here makes all the difference. I'll be back for sure. Safeway, liquor store, mall is just around the corner. A&W, Subway, Chinese, Italian, either next door or a short walk around the corner. Great location.

    2
    « Front desk staff rude and uncaring »

    We chose to stay at this hotel because of the free breakfast, the fitness room and the pool and hot tub. What a mistake. Our first experience was being charged a $100 deposit on our credit card for incidentals. They don't even sell anything at the hotel...when I asked about it I was told it was just their policy and then I was brushed off. The front desk attendant didn't want to talk about it anymore. We were put into a room with an adjoining room beside us. You can literally hear a person fart in the room next door. There was no soundproofing at all. It was terrible and I got little sleep as the people next door were up at 5 am. We went down for breakfast only to discover that most of the display cases containing food were empty. I had to ask the front desk attendant to refill some items. They had no orange juice, no yogurt, etc. The cold hard boiled eggs are from a bag filled with liquid. I got to watch the guy cut the bag open and pour out the eggs into the bowl. Gross is all I can say to that! After breakfast we decided to go have a workout and a swim. EEK, only one of the antique treadmills had a power cord so only one of us could use it at a time. All of the equipment is very old, in disrepair or doesn't work. There is a mounting bracket and cable hookup for a tv but no tv. We noticed lots of little kids in the pool and soon realized when the parents came to pick up the kids and some were dropping off others that they were running swimming lessons in the tiny little pool. The kids and parents were using the hot tub as well so we couldn't use any of it. After our very short workout we went to the front desk to talk to them about the pool and the attendant suggested we just use a corner of the pool. Wow, great problem solving buddy! Not impressed. After night 2 the new people in the room next door had an alarm set for 6 am. It was so loud it woke me up and then that was it because they got up and I could hear everything they said and did. It was awful. Upon check out we asked the attendant (who happened to be the front desk manager) to refund our credit card the $100 deposit. He told us it wasn't a deposit just a $100 hold on our card. When I explained that was not what we were told when checking in and that I have never had to put my card in a machine and enter my pin before checking into a hotel he got very rude. He was very disrespectful to my husband as well. Do your homework before staying at this hotel, it is probably worth your while to spend a few more dollars and stay somewhere a bit better. Not very good value for your money in my opinion. I would not recommend this hotel at all.

    4
    « This Hotel Has Improved »

    We have stayed here a few times because it is a very convenient location to family, friends and shopping. It is constantly improving, esp. in the breakfast being served - herbal tea is outstanding (African organic) and toaster is the best and most efficient we have seen (ie conveyor type which toasts to perfection). The breakfast room is a little small, but since most people don't dilly dally, it seems to work OK.

    3
    « Best Western South Surrey »

    I like the fact they has Keurig coffee maker in rooms. First time I've seen that and a better way to have a in room cup of coffee. Room was fairly clean & quiet. Top floor facing King George. The location is good, many nice restaurants around and shopping. Good staff & check in/out. Good pit stop if need be. I found the in room rugs to be or at least feel dirty. Not saying they were dirty just tired maybe. Otherwise good place. .

 

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Depuis : le nord. Prenez la Highway 99 jusqu'à la sortie 8 (152nd Street). Tournez à gauche sur la Highway 99A, King George Highway, continuez sur 400 mètres. Le BEST WESTERN Peace Arch Inn se trouve juste un peu plus loin.


Depuis : le sud. Prenez la Highway 99 jusqu'à la sortie 2 (8th Avenue). Tournez à droite sur la Highway 99A, King George Highway, continuez sur 100 mètres. Le BEST WESTERN Peace Arch Inn se trouve juste un peu plus loin.


Depuis : l'est. Prenez la Highway 1 jusqu'à la sortie 176th Street en direction de la frontière américaine. Tournez à droite sur la 24th Avenue puis tournez à gauche sur la Highway 99A, King George Highway, continuez sur 100 mètres. Le BEST WESTERN Pea...

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