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BEST WESTERN Plus Stoke on Trent Alsager Manor House Hotel,  Stoke On Trent

4.5/5  - basé sur 437 notations.
Audley Road, Alsager, ST72QQ, Stoke On Trent, Great Britain - Voir la carte
+44 1270 884000 +44 1270 882483

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  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Parking gratuit
    Parking gratuit
  •  Restaurant
    Restaurant
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Sur la base de 445 avis de voyageur
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À la périphérie d'Alsager, le Best Western Plus Stoke on Trent Alsager Manor House Hoteldemeure incroyablement fidèle à son ancien patrimoine de ferme pittoresque. Convertie de manière originale, cette ferme est maintenant devenue un hôtel qui dispose de 57 chambres avec salle de bains attenante, du restaurant Ostler, du Stables Bar and Grill spacieux aux poutres de chêne, d'une piscine intérieure, d'un sauna et de salles de réunion/réception. Très peu d'hôtels sont aussi pratiques comme base pour aller visiter les poteries et la région du Cheshire? et notre réputation de « halte » superbe est tout aussi impressionnante. Les voyageurs d'affaires comme les touristes aimeront notre emplacement, mais tous ceux qui séjourneront ici profiteront des charmantes parties communes, d'une approche rafraîchissante du concept de service clientèle et d'une atmosphère accueillante tout au long de leur séjour. Si vous avez l'intention de dîner sur place pendant votre séjour, nous vous recommandons de réserver une table avant votre arrivée, car notre restaurant est généralement complet.

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Avis de nos clients


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Basé sur l'avis de 445 voyageurs
Certificate of Excellence
 
NOTE ATTRIBUÉE CONSULTEZ LES AVIS POUR RÉSUMÉ DES NOTES
Excellent
 
276
Très bon
 
133
Moyen
 
22
Médiocre
 
9
Horrible
 
5
En couple En couple 184
En famille En famille 91
Escapade entre amis Escapade entre amis 55
Professionnel Professionnel 81
Voyage solo Voyage solo 7
Propreté
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Service
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Rapport qualité / prix
BEST WESTERN Plus Stoke on Trent Alsager Manor House Hotel,Stoke On Trent
  • 5
    « Birthday night away with family. »

    Excellent hotel with friendly staff. Very efficiently run with a spacious reception area and good sized rooms. We had two executive rooms and a family room. Beds were very comfortable. Perhaps a choice of fruit teas and maybe some bottled water in the rooms would have been good. The bathroom was spotless with nice toiletries. The children enjoyed the pool. We had our lunch and evening meal in the Stables Bar. Meals on the special board were reasonably priced and nicely presented. Desserts were alright but not as good as the main courses. Breakfast was good with obliging waiting staff. Would happily stay there again.

    5
    « Works Christmas party »

    34 of us went for our Christmas party. The food was very good and so was the service. It came out hot and was served very quickly. The drinks weren't overpriced either . Some of us stayed the night and we all found the rooms very nice and clean. I had a single but found it quite spacious and it did have a double bed in it. Some of us used the swimming pool which was very nice.

    5
    « Great hotel »

    My husband and I stayed at this hotel on the way to Scotland and it was just a beautiful hotel..the staff were so friendly and could not do enough for us, the room was large and spotless and the bathroom really lovely. The food in the evening was so tasty and the breakfast gorgeous with lots of choice. I can't recommend this hotel enough.

    5
    « Nice hotel in a quiet location »

    I like staying here. It has a good feel and is close enough for all amenities , but far enough away from the hustle and bustle. Room was clean, warm and comfortable with good selection of tea & coffee etc. Breakfast is freshly cooked to order and is done to a very high standard, complete with Staffordshire Oatcakes. Always a winner !

    4
    « Lunch with friends »

    Lovely decor and good choice menu with light bite option two for £12. All four of us had fish and chips, small portions but nicely cooked. Quite busy for a Thursday lunchtime. Would come again.The hotel has a swimming pool and is within walking distance of the railway station and the village of Alsager.

    5
    « silver service »

    good to recharge here quiet location, easy commute to north England attractions like the monkey forest etc, great selection of healthy foods berries yogurts with a good range of delicious hot food and beverages, room was large and bathroom modern very relaxing like a home away from home.good large secure car parking.

    1
    « birthday meal at the Ostler Restaurant Alsager Manor House Hotel »

    What a disappointment. My family took me out as a Birthday surprise to The Ostler restaurant as I have been before and had a lovely meal. This time everything was just so wrong ! We opted for three goats cheese souflles .and the thai fishcakes. The souffles can only be described as tiny shrunken omelettes that were so stuck to the cups they were served in it was difficult to eat them, and the fishcake was ice cold in the middle, when the dishes were collected my husband told the young boy the problem who said "I'll tell the chef." For mains we all opted for the "slow cooked shin of beef with shredded oxtail " the proportions were all wrong with two big pieces of meat compared to the smallest portion of potatoes I have ever been served and 2 tiny floppy pieces of broccoli ,two of us had a swirl of gravy and two of us had none. Oh well, surely they can't get the puddings wrong? Oh yes they can! Of the 2 cremebrulees ordered one was obviously burnt on the top and they were like water underneath, we didn't eat them and showed them to the waitress who said "I'll tell the chef". A young boy came back and told us " the kitchen is very hot tonight and that is why they had melted". We did not see a senior member of staff as the whole place seemed to be run by school children, and were not offered an apology or maybe a reduction of our bill. Come on "the ostler " pull your socks up! with so many good places to eat you can't afford to be so lackadaisical.

    4
    « Nice hotel for the night »

    We were going to the theatre in Stoke on Trent and stayed here because we could walk to the train station and get the train into the city. The reception and bar areas are really nicely presented. The rooms are a little more basic but perfectly ok and there was lots of nice parking. I'd have no problem at all staying here again.

    4
    « Lovely hotel, free wifi & pool »

    I've stayed here a couple of times on business and both times I forgot to bring swimwear - I must remember for the next time. It's a lovely hotel, plenty of parking, spacious rooms - quality customer service and great buffet breakfast - would recommend staying here for business and pleasure.

    4
    « Great country spot »

    This is the second time we've stayed here & ,once more, great place to stay. The staff are helpful & friendly (like most "Stokies") and the accommodation is great value. The large indoor pool keeps the little ones amused & the grub is very good too ! One minor complaint - one of our family group ordered Staffordshire oatcakes for breakfast & there was mould on one of them. Another ordered the oatcakes, to be told that there were none left - that may well be why the earlier one was mouldy, or just a precaution to prevent further complaints. Whatever, a bit of a bad show, not having the local speciality available & fresh they had run our.

  • 5
    « Pleasantly Suprised »

    We selected the Manor House Hotel for an overnight stay en-route to our weekend break in Blackpool. The hotel itself looks impressive, and is one of the nicest Best Western establishments I have seen, with a warm and welcoming feel. The reception area is very clean, modern, and this appearance carried on throughout the hotel and in to our good sized family room. In our short stay we made good use of the swimming pool & sauna (perfect after a long drive) and we had our evening meal in The Stables Bar. Food was very enjoyable, and the bar had a good selection of drinks, albeit at typical hotel prices. Breakfast was reasonably priced (discounted vouchers purchased at check in) with a vast selection available. The only slight whinge for me was the same discounted price applied to both adults & children, and whilst representing decent value for "grown ups" felt overpriced for a five year old. Saying that I would certainly look to stay here again, and for me by far the most impressive feature of the hotel is the staff. Although quite a "young" team everyone we came in to contact with exhibited a professional & courteous approach, especially those working in the Stables Bar who went out of their to engage with our your daughter.

    5
    « Nice Room - Excellent Restaurant »

    Room was really nice - the hotel is really nice from reception to the pool and sauna to the nice homely bar area; you'd very quickly think you were in a nice country pub rather than a hotel bar. Initial thought was that this place is a lot better than expected but then we ordered food in the bar... this is when things got better - the service was really good - all of the staff very efficient and friendly - and the food was exceptional. We ended the night on two comfy armchairs in front of the log burner - perfect! Overall this place is a real gem and we will be back soon..

    5
    « Great place »

    Good place to stay. Facilities are great and staff always friendly. Restaurant and bar food is very nice. Good wine list and hand pulled real ales. Rooms are well equipped and comfy. Would recommend a visit.

    5
    « Awesome »

    Worked booked me...and thank you to them for that ..it's a stunning place ..I'm not sure of what is around here..I arrived and it was dark...down country lanes..room awesome ..pool same ...place same staff same ....what can I say when work booked it for me ...more like this please might work lol....it's a very very nice place ...price. well I have paid more for worse .so bring your partner they will be happy .

    5
    « Excellent stay »

    Had a lovely stay the lady who checked us in was so helpful and friendly. All the other staff were just as friendly. Would recommend this place. Easy to park. Had a great nights sleep. Hotel was very clean throughout. Rooms were roomy and lovely and warm

    5
    « Excellent Stay »

    I needed to stop over for a business meeting the next day in Stoke. My usual hotels were full, so I chose to stay in Alsager instead ... and I was not disappointed. Lovely reception area, quirky bar and very comfortable room and bed. Glad I stayed and would stay again next time I'm in Stoke.

    5
    « A stopover oasis! Can't recommend highly enough... »

    On a trip driving from Scotland to the south of England we took our chances and didn't book anywhere so as to see how far we could get on the first stretch. When the traffic thickened on the M6 we decided to bail and looked for the closest hotel... How lucky we were that it was this one! From the very first interaction, the staff were amazingly friendly, helpful and welcoming. The hotel is well laid out, incredibly clean and well-maintained, and has great facilities (the pool was perfect to unwind after so many hours in the car). The room itself was great - king size bed, good bathroom & shower (all immaculate and/or new), and plenty of space for a short stop. There's a bar and restaurant downstairs which was super convenient so it is really self-contained (particularly useful given we were travelling with our young daughter). Can't recommend this place highly enough, it will be on our list for a stop on any future journeys for sure! Thank you to the staff too - the friendliness and kind welcome was hugely appreciated, and set the tone for a great stay!

    5
    « Birthday break »

    Brilliant hotel with great facilities. Swimming pool and a great pub within, bed was comfortable and big. Would highly recommend this hotel to anyone, was quiet and clean. Breakfast was a wide selection and good quality food.

    5
    « Great hotel »

    we stayed here on Saturday 22nd October, the food in the Bar and the Breakfast the following morning were very good, the room was excellent a large bed . TV, tea & coffee in room, we were in room 107 which was near the main road but never heard any traffic noise. there's an indoor pool and small but good sauna, its only 5 mins from the M6 so good for links to Birmingham , Liverpool and Manchester. also its opposite Alsager Golf club so great for golfers , all round an excellent stay.

    5
    « Fantastic stay »

    An exceptional hotel providing value for money. Had an amazing breakfast. All bars and lounge areas were comfortable and well decorated. Staff were attentive and the spa area was a bonus - A thoroughly enjoyable. Highly recommended.

  • 5
    « Relaxing venue »

    An excellent place to meet with friends. All aspects of our stay were first class. Hotel foyer was welcoming and well thought out. The bedroom was spotless and very well presented. The bar area was comfortable although I did think the drinks were on the expensive side.We dined in the restaurant and the choice of menu was excellent and very good value at £25 for a three course meal. The choice at breakfast suited all tastes with many healthy options including a smoothie shot. The staff were mostly young and very enthusiastic. We used the pool and sauna and were a little disappointed that there wasn't a jacuzzi. I would certainly go again

    4
    « Well exceeded expectations - very good stay »

    Virtually everything at this hotel was superb. Easy to find, easy to park, easy to check in -friendly staff. Nice little pool and tiny sauna but it was quiet when I was there so no problems. Good tea/coffee kit in the room - even a little teapot to counter the miniscule cup issue one normally has in hotels!! I had a meal in the Stables bar and it was superb. The barman was very friendly, helpful and efficient - even though he seemed to be doing everything from serving drinks to taking food orders to waiting on - there was no delay and it was very pleasant. Food itself was different, I was spoilt for choice on menu and the monk fish and langoustine scampi I had was lovely and very reasonably priced. Breakfast spread was also very good. Only a couple of minor niggles. The shower was rubbish (but than most hotel showers are!), the toiletries were low quality, the pool changing rooms were a bit grubby - with a huge wheelie bin parked in the middle for wet towels! The staff at breakfast were not great. Two youngsters who clearly had every intention of doing as little as possible and taking as long as possible to do it and a much more efficient, (but clearly overstretched due to her lackadaisical colleagues) slightly older lady was trying to keep everything happening. But as I say - minor points and I would very happily return

    5
    « lovely hotel, friendly staff »

    stayed here on business, it was not much more expensive than the premier inn and much nicer. I booked the breakfast and evening meal for an extra £30 , well worth it, the evening meal was delicious and the breakfast was good. the belly pork was to die for! The hotel itself is lovely, it has a pool, and I believe there may be a gym in future.. Well done to the staff, friendly and polite, overall recommended to anyone who wishes to stay in the area.

    4
    « Overnight stay »

    Have used this hotel on numerous occasions due to its location being close to one of my companies offices. Check in smooth as usual. Room booked was a kingsize bed single occupancy with b&b. Bedding and towels clean fresh. Room clean and fresh. I ate in the stables bar. menu reasonable choice at reasonable prices. Breakfast was served in the Restaurant upstairs on this occasion the hot food was buffet style items were well cooked and good quality No issues on checkout. Another pleasant stay as you would expect from a Best Western Plus hotel.

    5
    « Great hotel »

    I stayed here on an off for business over the summer. The rooms were very comfortable with plenty of bedding and pillows to choose from. The bathroom is clean with an extremely powerful shower, I was told that the rooms towards the front of the hotel have the best showers, I never stayed towards the back but I heard the rooms do get smaller. The bar and restaurant have a great choice of food, however I would like to say that their triple cooked chips are not triple cooked, as they are not crispy, they are still soft. The bar is quite peaceful, there are also various other areas of the restaurant you can relax in and there is also a free to use pool for the guests. The hotel is in a quiet village, it is about a 15 minute walk to shops and restaurants or 20 minute taxi ride to Hanley (central Stoke-on-Trent) for a better choice of shops and restaurants. Overall I would recommend this hotel.

    5
    « Manor House Alager is Tops! »

    An amazing 4 day tour based at the impeccable Manor House Alsager has sadly come to an end. A a superb location for our tour, the hotel is spacious in all areas including the immaculately clean rooms. The staff under Jack and Jessie are so accommodating, helpful, friendly and professional in every way. The restaurant ambience is to be commended as is the fine fayre of good food and tasty menus. A very big thank you to the Manor House team for making our tour. So successful. Geoff Allen - Travallen Travel & Events

    4
    « Lots of character in places »

    Stayed here for 2 nights, the large car park in front was greatly appreciated. What they called a "lift" on the other hand was not as appreciated. It was very small and chose not to work well while we were in it. not sure if we almost got stuck but it certainly felt that way. Used the stairs for the rest of our stay. Ate in the bar the first night and the food was good but it had a somewhat limited menu, which was not unexpected. The next night we ate in the upstairs restaurant and the food was very good there as well with a completely different menu. The breakfasts offered a lot of variety and the only place we had stayed at that offered oatcakes, which are pretty fabulous by the way. The restaurants are located in what used to be the stable of the manor house and the beams and other architectural details are wonderful if you are into that kind of thing.

    4
    « Excellent weekend stay »

    We arrived very late on Saturday night. We were swiftly checked-in. Very friendly and helpful staff at check-in. The hotel has a large car park. The room was okay. Clean and comfortable. Breakfast was very busy on Sunday. The selection was very good, it was buffet. The staff at breakfast were very helpful and polite. Real nice start to the day.We then sat in the lounge for a while. Well decorated and bright. On Sunday we eat at the bar. The food was very nice. Again the service was very good. All the staff were very helpful and polite. Teh only issue was that wi-fi was terrible. You had to reconnect each time, which was frustrating. But we really hadf a lovely time. We will come back to this hotel again, soon.

    5
    « Excellent wedding venue »

    Held our wedding here in September and they really did us proud. Joanne was amazing throughout the planning with all her help and on the day the staff were so friendly and nothing was to much trouble. Thank you so much to all of you that made our day so special we truly are very thankful.

    4
    « Excellent staff »

    Despite the hotel being full and busy, we would like to commend the waiting staff at breakfast time on Sunday 9 October. The young man in charge, Percy, was charming and helpful and the young folk waiting at the tables were pleasant, courteous and obliging.

  • 5
    « Several times we stopped here »

    We stayed on sat 8th oct,on the manor house escapes,they are really good value ,we were in Room 208, behind reception,we always ask to have a room there because it quiet,the rooms are done to an high standard, As part of the offer dinner is in the ostler restaurant The staff are very welcoming and can't do enough for you and the food is lovely and well presented The hotel was busy as there was a masquerade ball in the function room, Breakfast as all the usual things from cereals to yogurts and cooked breakfasts We will be back

    5
    « A good standard »

    Stayed here one night. Room was clean and welcoming. The swimming pool and sauna good, although festooned with bosdy notices. Full English Breakfast was outstanding with extras such as sauteed potatoes and even a Staffordshire Oat Cake (crepe to you and me ).

    1
    « No sleep, noisy hot room »

    We stayed for one night on a Groupon offer, first impressions were impressive and the Receptionist was friendly and helpful, our room on the first floor was ok but a bit tired and dull, however the biggest problem was the temperature (very warm) The Restaurant was good but lacked atmosphere and the wobbly creaky floors were very annoying. The pool was very nice but you are overlooked by people passing by along a hallway, also the changing rooms desperately needed renovation. When we went to bed the noise from the wedding guests who had congregated in the lobby was intolerable and went on into the early hours, which meant hardly any sleep and more noise about 5am caused by rowdy people in the corridor. When we complained to the manager as to why we had not been given a room away from the wedding, he replied it's noisier? Not offered any compensation, given the brush off by Best Western. Best book Premier Inn, won't be returning

    4
    « Short break. »

    This hotel is well presented and welcoming, being a Best Western Plus I was a little disappointed with the leisure facilities, the sauna was very small and the jacuzzi was covered over and had been for over two years. However the stable bar was very accommodating serving reasonably priced food and doom bar real ale. Staff were very friendly.

    4
    « Relaxing venue after work »

    Only used as a hotel for a spot of working away from home, but thoroughly enjoyed my time here. Bar area is pleasant with decent bar meals. The main restaurant does a superb and reasonable set menu type offering, which had I realised I may have been tempted to each of my three nights. Staff were friendly and helpful and decent breakfast choice too.

    4
    « Delightful lunch in The Stables Bar »

    Called for lunch today so pleased we did the Specials Board is great value for money. We both chose the half chicken with chunky chips & house salad £10.50 - Our food arrived pipping hot & served by pleasant staff.

    5
    « Great for a "destination wedding" »

    Booked here for two nights around a family wedding. Excellent food and service, lobby beautiful and welcoming, our room was clean and very comfortable with free internet. Dinner well prepared and very tasty. Staff helpful and always available. Wedding party was handled beautifully by the hotel and staff

    4
    « Nice »

    Nice enough hotel. Clean, staff friendly and helpful. Word of advice when booking through other websites... The breakfast is not included and it's quite pricey. (more booking.com's fault as it was worded wrong) Lovely restaurant and tasty breakfast though. A comfortable stay.

    4
    « Great restaurant »

    Very enjoyable restaurant. Have been coming here since the 1980s and the old bar has kept its charm. Good food. Great fish and chips. Nice menu and a decent range of wine. Friendly service. Recommended.

    4
    « Very relaxing hotel! »

    I've stayed here with work and subsequently for pleasure! The staff were all friendly. The hotel has great facilities including a pool, spa, bar and restaurant, all of which were fantastic. The hotel is ideal for business stays and also for a relaxing weekend. The only downside to this hotel, is that some of the rooms are a little outdated other than that the hotel is perfect.

  • 4
    « Group »

    We were 40 staying for a tour of the Potteries and the surrounding area. We were well looked after and the swimming pool was a bonus, a lovely pool The staff were friendly and caring and the food good. I would stay there again.

    5
    « Difficult to find serious negatives »

    The hotel is not far from the M6 in a rather forgotten part of East Cheshire , nearly in Staffs I think, on the edge of a small town. I can not say exactly why but at first sight it did not look like a hotel. Anyway probably built 15?years ago and only later I realised that the bar and restaurant part of the hotel was actually quite old , with old beams etc and the rest of the hotel had been built around an older structure. Nice entrance with sliding glass doors into an airy atrium like reception, with lots of comfortable seats. Ideal I would think for a wedding reception or small conference. Room was pretty standard 3 * business hotel type but cleanly decorated with a modern bathroom, The Stables bar is pub like, and a very well kept pint of Landlord bitter. You can eat in the bar or go upstairs to the restaurant, where also breakfast is served. This is also quite a nice atmosphere and quite a lot of young friendly staff. Breakfast was very good and cooked to order with a lot of choice. Nice clean pool , not huge but typical for a hotel, Price Ok for the standard. Nowhere is perfect so just some minor niggles: Although it was a mild evening the radiators in my corridor were on full and could not be turned down so a bit stuffy ( and wasteful) . Pool changing room was very small. It was a nuisance having to pick up a key and towel for the pool from reception as I had to queue up whilst people were checking out.

    4
    « Overnight stay »

    We stopped here on our way to the lake district. There was a wedding going on and we were concerned at how noisy it would be and how full the bar. No need for any concern. We had been put in a room on the end of a wing furthest from the function room and the bar (where we had a very pleasant dinner) was big enough for everyone (there is also a separate restaurant on the first floor). All in all a good experience. We'd stay again if travelling north.

    5
    « Beautiful accommodation »

    We stayed over for 2 nights, very happy with our stay, definitely intend to return. Staff friendly and accommodating, rooms are small but are well equipped, stylish and modern, very clean. The breakfast is absolutely amazing, 10 out 10, weekend is hot buffet and through the week breakfast is cooked to order, lots of others choices to, can't praise this enough. Well done best Western, gorgeous hotel, we enjoyed our stay very much. We had a meal also in the bar which was delicious.

    5
    « Excellent hospitality all round »

    Stayed on a Saturday for a private party in the Ostler restaurant, whilst a wedding was taking place in the function room. The staff were very pleasant, friendly and professional, service in all areas was excellent. Our room was extremely comfortable , especially the king sized bed. Despite there being lots of people enjoying different celebrations no where was crowded or overlapped. The Stable Bar was very welcoming with good real ale, the restaurant has very attractive décor and a wonderful atmosphere and the food was first class. An early morning swim in an empty pool and quick sauna was a fantastic bonus.

    5
    « Weekend break »

    A very quiet and relaxing hotel for a short stay. The staff were very friendly and made the experience an excellent one. We ate in the Ostler restaurant which was very good. The service was great and food was very good. Our room was very quiet and the hotel is in a lovely peaceful location.

    5
    « Great hotel »

    Stayed at this hotel on numerous occasions, rooms,food and facilities excellent.Location just situated by Asager golf club,if looking for a quiet weekend away with a limited budget this place will tick all the boxes.

    5
    « Still getting even better »

    We stayed here for three nights in a comfortable quiet room with a large double bed. We have been staying here for almost twenty years now and the hotel is consistent on comfort, breakfast and cleanliness. This time we were impressed by the upgraded stables bar, we had an evening meal on Sunday and ordered the sharing plate, it is a very good concept and well executed. Happy to see one of our favorite hotels keeping standards and evolving.

    5
    « Lovely hotel »

    Just come back from a one night stay with kids , lovely hotel with a huge reception area , booking in was very quick and informative , good sized room with one double bed one single bed and wardrobe , sofa, table , tea coffee facilities , good sized bathroom with twin wash basin , the indoor pool was a good addition, but to top off this stay was an absolutely fantastic breakfast , buffet style

    5
    « Afternoon tea »

    We were treated to afternoon tea by our family and what a treat it was. The young lady who served us was very pleasant and served a real delight with freshly cut finger sandwiches cakes scones and brewed coffee. Well worth the money and would highly recommend.

  • 4
    « Great Hotel »

    Was here for a meeting in the Lawton conference room. Overall I would say 4/5 Staff are friendly Rooms are clean and new decor Food in the bar is lovely and the bar staff are excellent and very helpful. A good choice of beers and ales also. Would recommend One gripe maybe faster wifi but i always want this ??

    3
    « One time is good for this hotel »

    We were there for our friend's wedding. Its a old style hotel with lots of stairs and no elevator. Smoking outside was freezing. Definitely country side hotel but clean and just okay. I wouldn't go there if there is no wedding or our friends.

    5
    « Birthday Celebrations »

    We had the pleasure of an overnight stay in this refurbished hotel. we started with afternoon tea, it was lovely if a little large, we then retired to our room to get ready for our evening celebration, the rooms were comfortable, toiletries were provided. Dinner in the restraurant was outstanding, There were 16 of us, the food arrived & we wern't disappointed everything was exceptional, the Duck was beautifully smoked as was the salmon, the Fillet steak melted in your mouth, the Lamb rump was amazing. We retired to the bar where we had the undivided attention of several very attentive staff. We had a private bar shared only by another birthday party. All in all we had a lovely evening. Breakfast was also excellent. Thanks to the Chefs who prepared our meals the waiting on staff who were very eager to please & especially the bar staff who pampered to our every wish even bring us a nice cup of tea at the end of the evening. Will we be back most definatley.

    4
    « Pleasent Stay, would highly recommend »

    Stayed here for 2 nights whilst attending my dad's wedding not too far away. The interior of the hotel is lovely with great features such as low beams and quaint little windows. Our room was clean and spacious and the bed was large and comfy. Had both lunch and dinner on the friday in the stables bar both of which were very nice (the pea and broadbean risotto was stunning) however I did find the prices slightly high particularly for drinks. The one thing I did feel was a let down was the slow service at the bar on the Friday even during the day, there was a wedding being held on the same day so there was a lot of customers however I feel that the bar should have been better staffed to accommodate this. Overall it was a very pleasent stay and I would have no problems in recommending it to others.

    4
    « A good value hotel »

    Good service in a clean hotel serving good food. The demeanour of the staff added to to the pleasure of our stay. Helpful at check in and attentive at breakfast nothing seemed too much trouble. The demand for a minimum word length for this review is the most annoying part of this experience.

    5
    « A truly wonderful place. »

    We had a 2 day break, next time it will be longer. What a lovely Hotel, very professional staff and nothing too much trouble. The food is amazing, there was a wedding and it didn't interfere with our stay at all. We hope to be back in the very near future as the area is gorgeous.

    5
    « Amazing staff and hotel »

    I stayed here with a group of friends. The staff were very friendly, cheery and helpful. Hotel was spotless, food was delicious and the grounds were very beautiful. Especially enjoyed my early morning swim and steam room. Looking forward to booking again!!

    3
    « Disappointing Sunday lunch - again »

    We'd left it a year since our last visit here for a Sunday lunch, for which this place used to be probably the best in the area. Last time we were let down by inexperienced staff, and same this year; this time the food was pretty ordinary too. It used to be such a pleasure to dine here, I'm not sure what's changed but it's to the detriment of the place. We weren't even offered a wine list (though we'd decided on an aperitif and no wine anyway), realised we wouldn't be as the wine glasses were whisked away as we were shown to our table. My husband had a missing fork at his place. there was a mark on the tablecloth where I sat, possible jam from the morning breakfasts.Twice we had to ask for a jug of water, it never used to be this way. I must admit, as we arrived and saw a wedding party I said we'd have poor service as the experienced staff would be busy with the wedding catering, but that's no excuse: Sunday lunch visitors are the bread and butter of this business. To add insult to injury, when we checked our receipt later we'd been overcharged on already expensive drinks. Sorry, we won't be giving them a third chance.

    5
    « Wedding »

    We stayed at the Manor house because my lad was getting married there we had three days there what an excellent venue to get married at. The staff at the Manor where always very polite and very helpful with everything you wanted to know or do The first night we eat in the stable bar The food was excellent and well presented. On the morning of the wedding my lad took me to where the wedding was taking place The lady who was the organiser Jo. Came in on her day off to make sure every thing was first class and it was ,they had an MC is name is Frank what a man he ran the show from start to finish laughing joking making everybody relaxe. The food was excellent there must've been 16 waiters and waitresse serving they were fast so we all ate together. In the evening we had a disco resident DJ excellent again dance floor full all night. Next morning at breakfast about 24 people and stayed the night and they had organise that we all sat together. Again plenty of staff and a lot to eat for breakfast first class. My wife and I would like to thank Jack and all his team for lovely three days .We will be back thank you If you are getting married and looking for a venue take a look at the manor house you will not be disappointed.

    5
    « Excellent Hotel, Restaurant & Service »

    Excellent stay at Best Western Manor House, room was clean, newly fitted out, excellent bed (king size) and best of all was the restaurant, both the service and the quality/standard of the food was excellent. The manager did his upmost to cater for my wife's gluten intolerance, with attention to detail. Thank-you

  • 5
    « Warm and welcoming »

    Yet another stay at the Manor House Hotel Alsager this time on an escape weekend such good value for money, 3 course evening meal in the Ostler restaurant was superb, nothing is too much trouble, everyone is so helpful,back again in October for murder mystery evening. Whether it is for business or leisure I cannot recommend this hotel highly enough. The rooms are very spacious and the beds are so comfortable you are always guaranteed a really good nights sleep.

    5
    « 5 star hotel - amazing! »

    WOW it looks like you are in the middle of a quiet residential village, which you are - peaceful, yet so close to Knutsford and other fantastic places. Beautiful, modern, clean rooms and very bright and airey when you arrive!. The receptionists are very welcoming and obliging. It's a small but adequate, warm clean room so fine when it's not too busy. It's all one depth and warm, so great for light swimming and relaxing and they give you towels. The Stables bar was out of this world: Great value for money, huge portions and fantastic quality. It it was a nice warm evening, you could sit outside and watch the world go by - plenty of lovely seating with umbrellas (just needs heaters for those cold evenings and blankets then perfect) Breakfast was wonderful upstairs in the restaurant. All fresh and homemade and constantly topped up - just lovely. We will definitely be returning as great value for money, great location, great location and very very good food. I forgot to mention that the beds are huge and very comfortable.

    3
    « Good hotel - over eager housekeeping though »

    Just one night room 153. Nice hotel, clean rooms, new bathrooms and a nice little swimming pool. Easy parking. Didn't eat there. Really comfy bed which is such a good thing! The big let down and the reason for my "average" rating was the over eager housekeeping banging on the bedroom door at 10:20 which infuriates me. If check out is 11:00 then stay away until 11:00 I don't appreciate being "chased" out of my room that I have paid for! At 11:01 you can come a knocking but not before - that's just rude!

    5
    « Mother and Daughter Bank Holiday Break »

    This is a First Class Hotel, the food was excellent, the room was spotlessly clean and very comfortable, the staff were lovely and nothing was too much trouble. I would highly recommend the Best Western Manor House Hotel in Alsager.

    5
    « Brilliant Swimming Facility »

    Brilliant swimming facility especially for younger children. You must become a member beforehand at a cost of £2.50 a month but this allows guests to also join you for a swim. Adults then swim for £3.00 and children for £1.50 pay as you go. Great value and a lovely warm, clean swimming pool.

    4
    « A really nice hotel at a good price. »

    I found this to be a really nice hotel at a good price. The staff were especially nice and helpful. Unfortunately I didn't make breakfast be I definitely get the feeling it would have been good. I will be sure to stay again when I'm next in the area.

    2
    « Looks good but....... »

    This is about the restaurant,only, Nice facilities, good looking bar but the lunchtime food left a lot to be desired at a high price, Monkfish tails was more like cod and the three pieces were accompanied by three scampi's.

    4
    « Nice stay! »

    A very good place to have a rest. Excellent structure, nice and clean room and restaurant, good breakfast and kind personnel attending incoming customers. I wish I had more time to enjoy the dinner, which looked pretty promising as well. Strongly recommended!

    5
    « Stay away it's too nice »

    I've written reviews on this place before and it just gets better but too many people are discovering it I have to share it with others omg what have I done. It's just a lovely part of the country and with great facilities to host small or large business functions and close to public transport. I travel up from London and it's a welcome relief from the city. It's too late now to keep this place for myself. It's just a great place to work, relax, or as a base to travel around.

    5
    « Wedding stay over »

    Absolutely great hotel:) Pros: - all ready fro our arrival (even kids travel cot set with duvet etc) - very friendly staff - very helpful staff (no favor to big) - room spacious and very clean - has a swimming pool Cons: - ground floor corridors nearby pool are very hot and humid. Got sweat just by walking through. As well very hot by reception where we were waiting bride and groom. - booking.com gives better price than the hotel itself

  • 4
    « Nice pool and location »

    Nice hotel actually, stayed here for work to break a up a long drive from the south coast to the north west, very pleasant stop over actually. Nice pool to go for a swim in and then a pretty reasonable breakfast before heading off. Got there late at night so no idea about the restaurant or bar. Pool was good though.

    4
    « Lovey two night stay »

    Myself, my fiance and my family stayed here while visiting the area for my brothers graduation. We had some tesco vouchers to use and decided to use towards the hotel. Originally we were meant to be staying in the other Best Western hotel in the area but there was a problem when booking and then the rooms were no longer available. This was a bit of a nightmare but not this hotels fault however was the call center of Best Western. We got changed to this hotel in the end and we were pleasantly surprised. It was a lovely little hotel with a nice restaurant and bar area. The rooms were clean and a good size with a modern bathroom. They have a pool and sauna (which unfortunately was out of order) which is nice to have. A gym would have made it even better. We ate in the restaurant the first night and did enjoy it. Staff seemed helpful and willing to help. Breakfast is also in the restaurant and again this was good. They have a courtyard area to sit out and have a drink and this was lovely. Would def recommend staying if you have an event in the area.

    3
    « Room and reception lovely but oh dear the food »

    Had a really special meal last time we stayed here earlier this year but oh dear what has happened. Had to eat in the bar as the restaurant doesn't open on Sunday evening but that wasn't the problem. We had French onion soup which had large slices of undercooked onion floating in a decidedly cool greasy broth. The main was steak pie, excellent chips and lots of well cooked veg but the pie was a separately cooked pie lid on top of the saltiest gravy and beef I have ever tasted. It was completely inedible and to be told that 'it's very popular' when I responded to 'how was it' with the fact that it was salty was not an appropriate reply. What a shame because it is a lovely hotel and well placed for our visits to relatives.

    5
    « Diamond Wedding celebration Luncheon »

    Very Clean and Modern, Staff most courteous and very helpful. The restaurant was fully booked and the private suite (Ostler ) was occupied by our group ( 21 ) The staff on this occasion were fully stretched , causing delays in service, on commencement of the main course, the plates ( barely warm) were presented then a long delay before the vegetables arrived ( hot dishes ) . If the veg was brought first, they would still have been warm by the time the plates arrived. Another long delay, waiting for the dessert and yet another delay before the coffee arrived. The air conditioning was a problem as it was either far too hot or freezing cold, also contributing to the food going cold there did not seem to be a happy medium. The quality of the food was very good for all three courses. This is intended as constructive criticism and not a complaint,

    5
    « Lovely hotel »

    Stayed here for a couple of nights when we visited some local tourism spots. The hotel staff were very friendly, the rooms clean and comfortable and the food excellent. Unfortunately we didn't get time to use the pool, maybe next time!

    5
    « Great place to make an overnight stop »

    Decided to make an overnight stop at the Manor House Hotel to break up the wearing M6 journey. Great decision. The hotel met all our needs. A decent swimming pool. Quality food at a reasonable price and a high standard of care throughout the hotel. Bedroom was clean, comfortable and well appointed. The extensive lounge was quiet and very welcoming where we could relax with a drink after a long drive. The staff were very helpful and friendly. Even a late evening power cut didn't spoil the occasion with the staff quick to arrange candle decorations to supplement the emergency lighting.

    4
    « Enjoyable stay »

    Stayed here with a group of friends. Hotel was very nice and the patio area is a nice little sun trap in the centre of the hotel. Enjoyed an evening meal at the stables. The room was fine, as you would expect for this type of hotel. I went swimming in the morning and timed it just right as I was on my own and could do laps. You need to get key for pool from reception for the pool. Breakfast was the only let down but I think that may have been due to staff being extremely busy due to large wedding party. It was Luke warm and had to wait for things to come is toast, butter etc. Wouldn't put me off visiting again though

    5
    « Excellent hotel »

    We really enjoyed our stay at this hotel. Our room was very pleasant, clean and quiet with all we could need. The bathroom appeared newly renovated and everything worked. The staff were very friendly and helpful anticipating the needs of their guests.

    5
    « Lovely hotel »

    We stayed at this hotel for one night following a family wedding that was held at the same venue. I can't fault anything about it, the guest rooms were clean and modern, the bar/reception areas were spacious and clean, the staff were friendly and helpful. Overall it was a lovely hotel and I wouldn't hesitate to stay here again.

    4
    « Really good value »

    We are 6 women aged between mid 40's and mid 60's who love getting together from time to time. We picked this hotel as approx mid way for us to get to. The hotel is lovely light and airy with lots of places to sit and enjoy the sunshine. They even had a blanket box with blankets available when the sun went in. We went for dinner bed and breakfast and enjoyed the evening meal in the Stables. Our room was not large but perfectly adequate for one night. Breakfast was good though the food could have been a bit hotter. We had a swim in the small pool that is not very deep but again adequate, though had we left it until after breakfast for a swim would not have been able to swim any lengths as it was full of children. It was also a pity that the sauna doesn't work. I would stay again and even consider for an evening meal there if in the area

  • 5
    « Heavenly place. »

    If you dream of a magnificent holiday then you should definitely come here. Gorgeous place! Coziness, cleanliness, comfort. The friendly staff is always ready to help you. All our appeals and requests have been satisfied. Lovely pool will relax you and give minutes of pleasure. A delicious breakfast with a wide choice of food - this is the best start of the day. Thanks to all the staff for a nice holiday

    5
    « Family wedding »

    We stayed after a wedding at the golf club, room lovely greeted great by staff, only downfall was breakfast that the younger staff we had to ask for coffee and toast rather than them asking if we wanted it when we sat down, so we had finished breakfast by the time the toast arrived also food was only warm and not hot

    4
    « Very pleasant »

    Really nice hotel in a nice setting on the edge of Alsager. Reception bright and welcoming. Rooms good size and comfortable beds. Small bathroom with tiny sink. Problem with the hotel water pressure meant we had a poor shower that day. Breakfast was near perfect apart from a hair on the plate. Nice leisure facilities with excellent pool.

    5
    « Excellent & beautiful hotel; very pleasant & helpful staff »

    The Manor House is bright, has ample parking, beautiful grounds and lovely spaces.On arrival, Claire at Reception was helpful, patient and friendly. The room was clean and tidy, with much-appreciated tea/coffee facilities. Housekeeping staff, when approached, were helpful and friendly. The swimming pool was warm, albeit on the small side. Had a very generous, hearty Sunday roast: we chose turkey and beef. Again, the staff were welcoming and helpful. Our deal included breakfast. Our cooked English and tea/coffee was brought to our table, and we helped ourselves to the juice, fruit, yogurt and pastry buffet. It was fantastic!! Thank you so much. We thoroughly enjoyed the break, and will certainly be visiting again!

    5
    « 5 star service in a 3 star hotel »

    Stayed for just one night in this lovely hotel. The service was brilliant. Everyone went out of their way to be helpful. It's beautifully clean and the courtyard and outside areas are full of gorgeous plants and baskets. Food in the bar was excellent and breakfast was too. Can't recommend it enough!!

    5
    « Excellent break »

    Just returned from an overnight stay with a wowcher deal. Had a fantastic time, everything was perfect. The hotel was very clean, rooms were too. Staff were very pleasant & polite. Used the pool too. Breakfast was delicious. Will definitely be going back.

    5
    « Great hotel »

    I have been here for Weddings, Valantine day meals, overnight stay. Room lovely, food wonderful. Staff couldn't be better, ideal for couples and families. Garden is also lovely. They offer overnight weekend special offers which are excellent value for money

    5
    « What a wonderful hotel »

    My wife and I stayed at this hotel for one night to celebrate our wedding anniversary.The hotel was nice and spacious .The room was very clean and tidy , it had a lovely swimming pool a couple of lovely restaurants and the staff were very welcoming and helpful. Thank you so much.We will certainly be visiting again

    5
    « A terrific experience »

    The hotel was easy to find and from arriving to leaving we were bowled over by our experience. When checking in the receptionist was informative and friendly. She changed our table reservation for the restaurant, as we decided we liked the menu and atmosphere in the stable bar. After taking our things to our beautifully clean room we went back downstairs and took drinks out onto the lovely terrace area. The terrace is beautifully maintained and the garden furniture was very comfortable. After drinks we went back to our room and then down to the bar for our meal. The staff were excellent, the food was excellent and the atmosphere was lovely.we had a peaceful nights sleep, then had a swim in the excellent pool before enjoying the brilliant breakfast. This without doubt is a tremendous hotel in a lovely setting and held in high esteem by the excellent staff.

    5
    « Wonderful hotel »

    A deal on living social & worth every penny & more. Owned by a lovely family met the son who came to ask us if we had enjoyed our stay, makes a change today that someone actually cares. The attention to detail is first class. Excellent meal in the bar fabulous breakfast and the staff were all amazing & drinks reasonably priced no rip off here. Highly reccomend this hotel.

  • 5
    « Excellent stay for all family »

    First visit to hotel, absolutely excellent, friendly professional staff from housekeepers , reception and bar staff, always happy to help. Stay was with family in 2 rooms ages from 4 months to 74. Meal in stables bar was exceptional lovely ambience, will definitely return, thanks to all.

    4
    « Saturday evening to watch the world go by »

    We live local & often visit on a Saturday evening for a glass of wine & are fascinated by the wedding parties. We love to people watch & tonight was no exception - much better than the performance a couple of weeks ago !

    4
    « Smart hotel in quiet but convenient location »

    Took a one night stay with my wife via a Living Social deal. The hotel is very smart and located in a quiet spot but not too far from the motorway network. We stayed in a ground floor standard double room with all the usual amenities. The large bed was very comfortable and there is a free safe to keep valuables etc. Our fist stop was the spa. The pool was warm but quite shallow so, whilst being adequate, was not that good for a serious swim. When we used it at around 4.30 it was also quite busy with mums and children occupying much of it making swimming very difficult. The sauna was also not working to our great disappointment. There is a very smart restaurant which gets quite busy but we opted to use the bar as this is also very pleasant and a bit more homely. The bar manager here was brilliant and looked after us very well bringing drinks to our table throughout the evening. We had starters and mains from the bar menu which was very pleasant and finished the evening with liqueur coffees which were made to perfection. Breakfast is served in the restaurant area which comprises all usual cereals, juices and traditional fayre which we found to be very pleasant. All in all a nice stay. Just a pity that the spa didn't quite reach our expectations but a very good quality hotel overall with very pleasant staff.

    5
    « Stables Bar and Restaurant »

    Excellent meal tonight at the Stables Bar in the hotel. Really enjoyed the Sunday roast with a pint of Timothy Taylor's after a long drive back from London. The chocolate brownie was the best ! The new owners have done a great job in turning it around after some serious investment. We will be back soon

    5
    « Fantastic »

    Stayed in this hotel on Friday 8th July have to say we couldn't find any bad points about the hotel.Reception area lovely with pleasent staff, bedrooms really nice with a nice bathroom, the outside seating areas were lovely, hotel grounds were spotless, we ate there at night and have to say the food was top quality.Breakfast was lovely along with the staff.This hotel should be a 4 star bordering on 5 not a AA3.Big thanks to everyone at the hotel, and the General Manager has done an excellent job, up there at the top of our stays a big well done we will be certainly coming back.Brian and Vanda Trainor.( Cheshire)

    1
    « Dishonest reseption »

    I phoned the Manor house hotel to enquire if they had a vacancy for a 2 night stay on the 18th June 16 and I asked if there was any party / celebration / Weddings booked for either night. I was looking for a relaxing break and would look elsewhere if the hotel was booked. They said they had a room and there was no wedding / party booked. On arrival I was dismayed to find there was indeed a wedding booked. The receptionist apologised and said we were in an area where no guests would be sleeping. So we decided to stay. We went for a swim and the sauna, the sauna was out of order and the pool was filthy,large amounts of Scum in three of the 4 corners. We went back into the reception area and several bridesmaids were stood one in floods of tears, they asked a passing waitress where room 107 was and she directed then to a room next door but one to ours. The screams and shouts were shocking as was the language. I went to reception and told them we were leaving. The manger said he was sorry and would wright to me once he had spoke to his senior manager. I am still waiting his cal.

    5
    « Excellent Hotel, Great food, great location »

    Stayed for one night for local business with a group, excellent hotel, meal and quality breakfast. All staff were very attentive and friendly, making it a very pleasant experience. Located just off the A500 so close to access but a nice village location

    5
    « Best one! »

    Really nice room and friendly staff. Great food too. Peaceful and quite enviroment. Takes 5 mins walk to the centre village and 4 mins walk to Alsager train station. Take train to Crewe (every hour) and you can go anywhere from Crewe. Would like to come back if i have a chance to visit England in future

    4
    « Enjoyable stay »

    I have stayed here 3 times now, the first two in an executive room, the last in a standard. Everything you need for a business trip. The evening meals, room service and breakfasts have all been above expectation.

    5
    « Relaxing weekend break »

    I picked this hotel only because it was half way for us to meet some friends. I have to say what a lovely, clean and welcoming hotel. I couldn't fault anything. The restaurant was a lovely room and the food very good indeed. I would recommend anyone to stay at this hotel.

  • 5
    « Wedding venue. »

    Had a family wedding here at the Manor.What a fabulous all in one venue.The hotel is of a very high standard in all areas,good parking,excellent reception atrium area.Friendly helpful effici ent staff.Rooms clean fresh and functional. The wedding service room was simple but made it feel very personal.The reception room was light, not cluttered,and wheel chair friendly.There are several chill out areas,if you need them,including outside.Imaculate gardens.The hotel has an old world charm,with many original features,beams and bricks.Good bars and beers and ciders. The food was served speedily,and was faultless.The staff were brilliant,nothing was too much trouble,even after the disco ended,they opened the bar and we were able to carry on eating and drinking,no huff an puff.Some of us enjoyed a swim in the pool,others, just relaxed in the chillout areas.Full English and continental breakfasts,freshly cooked,was perfect.The master of ceramonies was ensured all went to plan. In all we had a brilliant wedding,a very big well done to all the staff,and a big thank you.A point to note,one of our guests deals with Corporate entertaining,and was very impressed.

    5
    « Beautiful hotel »

    We stayed here as we were having our evening wedding reception at Alsager Golf and Country Club on the other side of the road. It was a lovely hotel, staff were friendly and helpful. We had lunch prior to the reception in the Stables Bar and Grill which is within the hotel. The food was really nice and at reasonable prices. Our room was a good size. It had an iron and an ironing board which was handy as my husband needed to iron his shirt! There's tea and coffee making facilities in the room. The bathroom was compact, but had everything you needed in it. There was a wedding happening within the hotel the day we stayed and I can imagine it being a great venue for a wedding. It's light and airy, lots of space/areas for people to mill around. There's even a swimming pool that guests can use. I'd stay here again if attending a function.

    5
    « First class hotel, recently refurbished with beautiful gardens »

    Stopped here as an overnight resting place en route from Cornwall to Perth in Scotland. We found the place to be extremely comfortable, the staff were friendly and courteous and the restaurant provided an extensive menu at a reasonable price. It is obvious that a great deal of care has been taken with the gardens and during our visit a wedding was taking place and what a lovely setting for it!

    4
    « One night stay »

    Have used this hotel on numerous occasions due to its location being close to one of my companies offices. Check in smooth as usual. Room booked was a double bed single occupancy with b&b. Bedding and towels clean fresh. Room well presented no issues. We ate in the stables bar menu reasonable choice at reasonable prices. Breakfast was served in the Restaurant upstairs on this occasion the hot food was buffet style items were well cooked and good quality No issues on checkout. Another pleasant stay as you would expect from a Best Western Plus hotel.

    5
    « Sunday lunch »

    We recently visited The Manir Hotel bar for a traditional roast beef Sunday lunch. The service was good, friendly staff and delicious food in an attractive setting. I would recommend this hotel to family and friends.

    5
    « Stables bar »

    My mum, boyfriend and myself came here on Sunday evening for a meal we had pre booked a table. It was the first time I had been here and I can honestly say the whole place was very welcoming and inviting. We had a little look round first and it was beautiful and clean and had lovely flowers around the place. Also had a lovely smell around the hotel. We then went through to the stables bar which was lovely the staff were very friendly and the food was delicious. We all enjoyed our evening there and would definitely return I can recommend this to anyone. Lovely night thank you

    4
    « Everything fine except Wi-Fi »

    Clean and comfy rooms with good soundproofing (we stayed at the weekend when a wedding was in full flow). Staff friendly and helpful. Plenty of parking. Breakfast ok. Negatives: dreadful Wi-Fi (0.84 mbps), no mineral water in the room.

    5
    « 3 star hotel with 4 star facilities. »

    A lovely hotel in peaceful surroundings. This is a very tastefully decorated hotel. The bedroom was lovely as was the bar and public areas. We were surprised that it was only 3 stars. We ate in the bar and the food was excellent. It was a lovely evening so we were able to sit outside after which was very relaxing. Breakfast in the morning was of a very high standard and presented nicely. Staff were very good and nothing was too much trouble. There is an indoor pool which we didn't use but it looked nice. During our stay there was a wedding on so they did rule the place a bit (like wedding parties usually do at hotels) But there was still room for the rest of us and we quite enjoyed watching them?????? We would definitely return in the future.

    4
    « Surprisingly good value. »

    We had a very good 3 night break at this hotel. Our expectation was not high but have to say that we found the hotel provided a very good offering and prices were realistic. The food was also very good value and quality.

    4
    « A very nice couple of days »

    From being greeted by the very nice receptionist we were treated warmly and friendly by all of the staff, they were very efficient also. The food is excellent, we had breakfast, lunch and dinner there and could not fault the food at all, the service impeccable. The hotel is very bright and airy and has a nice friendly feel to it, it is also very clean as were our rooms, I say rooms as we had to change room on the first night I got a shower and the water leaked across the floor, the receptionist had our room changed and upgraded within fifteen minutes no problem at all. The restaurant upstairs is very nice all quaint and olde worlde and as I said very good food, the bar area also serves food which is also excellent a good range of drinks can be had. All in all a very well run hotel and if we are in the area again will certainly stay there. If I had one minor complaint, my wife tried to go swimming on two occasions but could not due to children's swimming parties. Saying that the hotel does seem to be family friendly which is very nice.

  • 5
    « Lovely »

    Booked overnight stay as we were visiting Chester & then Trentham Gardens next day & wanted somewhere between the two. So glad we booked this hotel as it couldn't have been better placed. The room was lovely with a huge bed that was one of the most comfortable I've ever slept on. A dip in the pool after a long day sightseeing was also very welcome. Would definitely stay again.

    4
    « Great Stay »

    Stayed for the third time and it was the best of the visits. The rooms were of the usual high standard, comfortable bed, fluffy towels, quality toiletries. The real improvement was the quality of the food and the hotel is obviously benefitting from the skills of the new chef and his team. Highly recommended.

    5
    « Birthday treat »

    I booked an overnight stay at this hotel as it was near my husbands birthday and I couldn't have chosen a better place. The hotel is convenient for the M6 and a lovely looking building. The staff were all very friendly and helpful, particularly the reception staff who promptly gave us all the information we required to enable us to enjoy a nice stay. Our room, 102, was really comfortable, a good size with a huge bed and good facilities, even had decafinated coffee. The bathroom had bath and shower, everywhere was very clean and the towels were quite thick. Good free wifi in the room. The pool and sauna were small but very pleasant and also very clean. We booked a table for evening meal in the Stables bar and we're thrilled with the excellent quality of the food. The prices were what you expect for a hotel but they had a good range of food and drinks. The quality of everything about this hotel was spot on and we would definitely come back again.

    5
    « Lovely place »

    Stayed here for 2 nights with a group of colleagues. Good, free parking, rural in a lovely village, just off the motorway. Tip....the postcode is big. Sat nav takes you to the middle of it...keep going Rooms are comfortable, showers powerful enough and its nice and quiet. Bars and restaurants are excellent, really good quality food; do take the breakfast There is a nice area in the middle of the hotel, a patio area, that is protected from the wind and a nice place to sit for a drink My colleague is a geocacher and spent early mornings going for a local walk to claim sites....he tells me there are several, within walking distance

    5
    « Wonderful Anniversary Stay »

    Booked an evening away here for our anniversary so glad I did. From the moment we checked in everything was wonderful. We could not fault anything, there was a wedding on the day/night we stayed so there was a little noise when we first went to bed as our room overlooked the courtyard but once windows were closed it was fine ( and you can't have a wedding without some noise ) We upgraded to an executive room with jaccuzi bath with lovely relaxing coloured lights worth it if you want something special. We ate in the Stables Bar and food and drinks were excellent as was the service. Breakfast was also excellent so much choice and all very fresh. Service at breakfast was also excellent. If you wanted to travel by train the station is just a 5 /10 minute walk away. They also have some very good offers on so check them out on web site. We will certainly return.

    5
    « Our wedding at Manor House »

    We had our wedding reception at the Manor House last Thursday 12th May. It was everything we dreamed it would be. From first contact with Jack and then through the support of Joanna we were able to organise everything we ever wanted from the day. On the actual day the staff there couldn't have been more helpful and they made our special day possible. Thanks you very much and we will defenately be back. Monika and Dan

    4
    « Very pleasant 3 night stay »

    Easy access to & from M6 ,nice hotel ,recently taken over family run brother & sister team .Good parking and facilities, in the process up upgrading . very busy during our stay with two weddings and 50 of our Jaguar club ,but they coped very well. staff and owners were always very pleasant and helpfull,Struggled a bit with our prebooked menu choices and the breakfast could have been hotter but all in all the food was quite acceptable and varied menu`s ,would visit again .

    4
    « Manor House Hotel Stoke On Trent »

    Easy access to and from M6 and Train Staion, which is within 10 mins walking distance of hotel. Accomodation is of a high standard with pleasant and helpful staff. Swimming pool and facilities are excellant

    4
    « An enjoyable stay. »

    We stayed for one night on our way back home from Scotland. The hotel is near the M6 and easily found using a Sat Nav. From the outside the hotel looks welcoming. It is well maintained and the gardens and car parks are well kept. We received a good welcome at reception and checked in quickly. Our room was not large but there was sufficient room for the king size bed. The bathroom was compact but the shower was good. The bed was very comfortable and we had a good night's sleep. We had a DB&B booking and ate in the restaurant. The allowance is £25.50 which covers the set price menu. You can select some dishes with supplements. The menu is incredible value. The service was very good and the food fantastic. Breakfast was a joy. There is a good mix between energetic younger employees and experienced employees. They work as a team and together deliver an outstanding service. I will return and recommend the hotel to anyone seeking an overnight stay to break a journey.

    5
    « Ostler restaurant »

    Hidden gem; fine dining on the Cheshire Staffordshire border! Gorgeous food, felt very special for our birthday meal. Highly recommended. Lovely bar outside the restaurant as well. We've also eaten at the stables bar and grill which was also excellent. We are getting married here in October, I can't wait if the food will be this good. Thank you

  • 5
    « Group's Stay at Manor House »

    I have just returned from a three night stay in this hotel as organiser of Carmarthen Chamber of Agriculture visit to the area.Having organised our spring visits since 2005 this was one of the best Hotels we have used.Pre stay organisation was superb-thanks to receptionist SAM-sorting out private dinning(we had guests most nights to dinner)room allocation etc. Arrival procedures easy and stress free -cases taken to rooms.Evening meals in the Alsager Suite -high quality ,good menu choice and served by efficient and polite staff.The hotel is beautifully decorated,spotlessly clean and has good facilities. On the last night the owner's son Jack arranged everything for the final dinner, table sizes,wine selection, menus for the guests etc all efficiently done Thank you Manor House..

    4
    « great wedding venue »

    WE attended a wedding here recently, and was amazed on how this hotel has changed since we last ate there many years ago, it has developed into a very good up to date Hotel which cater's for every occasion, be it Weddings or any function you may require, or just guest's staying over, it has very good facilities for everyone, and service to match , we were well impressed.

    4
    « Dinner at the Stables Bar »

    Friends had originally booked us in The Ostler restaurant upstairs but one member of the party didn't fancy anything on the menu being a "fussy eater" so the staff brought us the Stables bar menu,which was much more in line with what the said fussy eater preferred. They were very obliging and led us to a table downstairs, the staff were lovely and the food excellent and accepted our apologies for changing our booking without a problem. Would definitely recommend and even plan a return visit. Can only rate the stable bar as we didn't stay in the hotel, just went for food.

    5
    « What a nice surprise »

    We stayed here for a wedding, so obviously no choice of venue, but I am happy to say I would return out of choice! Our room was very clean and modern. The staff were friendly and helpful - and having breakfast delivered to our room was an added bonus!!!

    5
    « Lunch »

    We regularly come for sunday lunch. Friendly happy staff make it nice. The sharing platter will satiate the biggest appetite. Highly recommended and they have a decent pint of doombar which goes down well.

    4
    « Very Comfortable »

    Catered very well for a wedding I was invited to. Food was excellent. Room was very got during the night (possibly due to heated pool below?) Hotel was immaculately clean & staff were very polite & helpful. Disabled access throughout.

    4
    « Lunch in the Stables Bar »

    We called for lunch today, given a warm welcome - hubbie chose the fish (whale) chips & mushy peas I opted for the burger, real chips & coleslaw. Both meals were well presented & served pipping hot, our table was checked twice which was a pleasant experience.

    5
    « Stoke Manor House Hotel »

    Really pleasant hotel, where we always feel welcome and comfortable. At night there is NO traffic or other noise to disturb your sleep. Breakfast is excellent too. There is plenty of parking space, the building is low-rise and looks attractive.

    5
    « Outstanding value »

    All aspects of stay, check-in, room, pool and restaurant were terrific value. Yes it's a bit out of the way and the locality has little to offer but transport links are very close by and for a short business trip there was no need to leave.

    4
    « BW Alsager »

    Rural location a few miles outside of Stoke, modern refurb of old manor house, with pool and gym. Liking the contemporary feel of the decor and furniture. Bar has great ambience and all staff very friendly and helpful. We had a very late check in and they still rustled up some drinks and sandwiches for us in the bar after food service had stopped. Most grateful! Didn't use pool or gym facilities. Rooms are fine though not that spacious. Will definitely use again. Nice location esp for warm summer evenings.

  • 5
    « Great hotel »

    I have stayed twice at this hotel recently and both stays were very good. The first time the room was in the older part of the hotel near to the bar and very nice. Talking of the bar, I had a very good meal of fish and chips. The breakfast was of excellent standard. The second time the room was near to reception and equally well decorated. On this occasion I ate in the restaurant. I must say the meal was excellent, a good example of fine dining at a very reasonable cost. My Diamond status was not recognised though so no free drink or snack.

    4
    « Brilliant staff, great food and very clean »

    I stayed for the night and used the restaurant. Reception were friendly and on presenting my best western card I was offered a complimentary drink and snack, which was nice. The room I was given was spotlessly clean and well decorated and I took myself off to the restaurant which served up delicious food with very friendly and attentive staff. The only fly in the ointment was that I didn't find the bed very comfortable and there seemed to be some type of pump that made a noise sporadically during the night so I think that if I hadn't taken ear plugs I wouldn't have got much in the way of sleep, this is all that stops me awarding five stars. Breakfast was lovely too, I tried the Staffordshire oat cakes which were a nice change. So to summarise, a fantastic hotel with great staff and slightly uncomfortable beds (in my opinion).

    5
    « Really nice hotel at a great price »

    This hotel was perfect for us as it offered a great location and excellent facilities on site; Breakfast, bar and staff were all excellent and helpful. The Manor House seemed to have all the modern necessities with old-fashioned charms of and older building. Its quite handy where it's based as it's near sports clubs, the train station and the local shops. The rooms are clean generally quiet but hard to locate after checking in especially if it's upstairs and pool looking generally clean.

    5
    « Excellent Hotel »

    I stayed here with my Fiancee and daughter for one night over the weekend. On arrival, there wasn't a problem finding a space to park within and after walking through the 'attractive' automatic doors, we quickly found ourselves within the reception where we were kindly greeted by happy, smiling staff members. Having been given instructions for eating for the night and directions to the pool (and bar), we were handed our key to the room which we'd also had detailed guidance on finding. The room was spotlessly clean, modern and offered the bonus of an iron, along with it's counterpart, the board. Tea, coffee, hot chocolate and even a teapot were supplied within a useful desk which granted, was mostly used for 'Lady' things, which for avoidance of confusion included makeup and hair 'stuff'. I made use of the flatscreen tv and fiddled with the radio alarm clock for a minute before heading for the bathroom. The Bath/Shower were great with no loss of temperature, toiletries were supplied and again, it looked modern. Arriving around check in time, self admittedly, I naturally bolted for the bar which I had no problem finding after my consulation with the receptionist. Arriving, I asked for the 'F1' to be kindly be put on the TV. "No Problem", said the barman and there I was, sat with a cold pint, content for the next hour....or two. After a pint......or two, I followed my fiancee and daughter to the pool, where I swam... (Splashed around, threw my daughter and supervised unplanned acrobatics). The pool was large enough and although we had the place to ourselves, I couldn't hide my disappointment with how the sauna was unfortunately out of order. I wasn't expecting a sauna before my arrival so can't complain about it. But I am, sort of. The food is wonderful! We found ourselves back at the bar/restaurant later in the evening and treated ourselves to what I'd probably consider the best bar food I've had. Homemade chips! Imagine my surprise when I bit into them and burnt my mouth. This makes a change from the still frozen potato sticks I'm normally served. The sirloin beef dinner I had was honestly excellent. Lovely tender meat and vegetables cooked to perfection. My Fiancee's burger wasn't bleeding profusely but wouldn't have broken a window, had I decided to try. Very well cooked. My daughter was happy with her hand battered fish and chips which I obviously had to sample. Very good indeed. With these important aspects aside, I have to mention all members of staff who were fantastic. They're a credit to the hotel and I can only imagine help go some way to providing the great place to have a break away. I'd have easily stayed another night if I could have. Thank You!

    4
    « Good experience »

    Stayed just for one night on our way to The Lake district, but could quite happily have stayed longer. Staff welcoming and general facilities very good. Massive bed and enough shelf space in the bathroom to put all our toiletry items.

    5
    « Absolutely Outstanding! »

    As a late birthday getaway my partner booked last minute to go to the Best Western Plus Manor House. After reading all the amazing trip advisor reviews I had no doubt it would be a fabulous stay. As a young couple I would definitely recommend but the Manor House caters from any age group. An outstanding stay. The rooms are beautiful, we are only in a standard due to late getaway so I can not imagine what the deluxe rooms are like! The staff are all very helpful, kind and enthusiastic. The food was out of this world, we also had a great time in the swimming facilities before dinner. Recommend to everyone! We will be back again in no time! Love this place :)

    5
    « Excellent Hotel »

    Hotel has been refurbished since we last visited. It is beautiful in every way. The room was spotless,warm, comfortable. Bathroom was 1st class. Staff throughout the hotel were friendly and helpful. The food is really good and as a vegetarian nothing too much trouble, I ordered off menu. My Husband is a meat eater and very happy with the food. We are frequent travellers and this hotel comes out with an Excellent. just a thought, when hotel is busy as on out first morning there was a breakfast buffet but this morning when it was less full breakfast was served to order.

    5
    « Wedding day »

    Well what can I say it was amazing I and a few others stayed there the night before my wedding We had a meal in the grill and bar There was seven of us all had a great meal and 3 rounds of drinks For under 160 pound The food was amazing the service amazing as well I will say amazing lots of times because it all was The rooms were amazing clean spot on All through our wedding everything was amazing and perfect We got married there perfect beautiful Food in the day was amazing service was outstanding manager in charge was great It really was the best day ever and the place staff food all helped to make it a AMAZING day The food and bar at night were just as good as in the day A GREAT BIG AMAZING THANK YOU

    5
    « Great Hotel »

    Idea location of this hotel to visit friends, very well lit car park since we arrived late. Room lovely and warm. Swimming pool opened at 7 am great for an active 7 year old. Staff very helpful, breakfast was a joy by using a buffet we could have the choices we wanted.

    4
    « Good business trip »

    Stopped 1 night with colleagues before a meeting. Excellent hotel and facilities, staff very professional. Rooms and bathroom as you would expect for a 4 star. Restaurant menu had a good choice and was very good for the price. Bar had small selection of real ale. Will use hotel again when in the area. Only issue was logging onto wifi, but eventually sorted out.

  • 5
    « Lovely hotel! »

    Stayed here for 4 nights such a lovely hotel. Very clean, good customer service, great facilities and well located centrally for easy access to places like Congleton and Stoke on Trent. Plentiful parking, decent delicious breakfast and the indoor swimming pool was awesome! Would love to stay again one day!

    5
    « Lovely relaxing night away »

    Booked this hotel on the reviews on tripadvisor. Just needed a night away not to far a drive. We arrived and was greeted warmly by reception and was given our room. Unfortunately and not down to the hotel, the previous inconsiderate smoking guests ignored the non smoking signage and smoked in the room. Being non smokers it hit us as soon as we walked in. Reception changed our room straight away apologising unreservedly for the trouble explaining that they do what they can to remove the smells from the room but sometimes it does linger. It wasn't their fault just a shame that smokers can't consider hotel rules and other guests following them into their room. We had dinner in the stables bar which was superb. The staff again were lovely and attentive and there was a great selection to choose from. Top marks to the chef and his team it was cooked to perfection and was presented as you would see in a restaurant not just in the hotel bar. The hotel has a lovely pool, not really big but enough for a swim on our night away and breakfast served in the main restaurant was lovely. It's buffet style and really really well prepared. For a spur of the moment night away we picked a great choice of hotel and will definately be returning again in the future.

    4
    « Great hotel in lovely location. »

    I took my two daughters to stay at this hotel as we were attending a family party nearby. The hotel was bright and welcoming and the room and bathroom was very clean. We really loved the pool and made good use of it! Stables restaurant was well-appointed and offered a good variety for breakfast. Staff were helpful and friendly. Will definitely be going back.

    5
    « Excellent, will come back! »

    Stayed for just the 1 night and had room upgrade. Room very clean and plenty of room with nice decor. Bathroom particularly nice. The hotel in general appears to be well maintained and there are some nice outside seating areas for when the weather warms up! Unfortunately we could not try the main Ostler restaurant as it closed on a Sunday night but we did eat in the Stables Bar and found the food very good and freshly prepared. Breakfast was also very good with a buffet bar for cereals, fruit etc.. but cooked breakfasts were cooked to order which is excellent. All the staff we encountered were all very polite and helpful.

    4
    « Good Find »

    We only spent one night here but the room was clean and modern. There was a wedding here but there was no rowdy noise to worry about. If you are concerned about function noise just mention it when you are checking in and I am sure the staff will find you a quiet room. There is a nice restaurant and bar area to have a drink in.

    5
    « Excellent »

    I attended my brothers wedding, everything was perfect from start to finish. The venue, food and staff were excellent I would highly recommend.Both the seat down meal in the day and the evening buffet was excellent.

    5
    « THEME NIGHT »

    Have just returned from an overnight stay and murder mystery night with 4 course meal. This was our second murder mystery experience at the Manor House Hotel. Everything again was fantastic even got a room upgrade to the bridal suite. Food was wonderful, couldn't fault the room and its cleanliness. Such a warm and friendly place with friendly and helpful staff .Rounded off this morning by a great breakfast and the added satisfaction of finishing third in solving the murder mystery. Will certainly be returning again later in the year for the Halloween Murder Mystery night.

    4
    « Good value and nice little pool »

    Enjoyed a weekend, a few of us staying for a family 'do' nearby. Friendly, helpful staff, bedrooms big enough and a nice location. Beds large and very comfortable. The pool was great for those of us with children. We liked the breakfast choice and beautifully decorated dining room. Will definitely stay again.

    5
    « Lovely stay »

    Clean tidy and modern, lovely hotel. Room was nice, only thing I didnt like out of the whole stay was we had 2 pillows each, 1 was nice and comfy, the other was too hard - and you need 2 pillows so we both woke up with a crick in our necks! I'd stay again but ditch the hard pillow and make do with 1. The bar area was nice, wine priced good and the restaurant we had breakfast in was very nice too. We took a taxi to an italian romazzios which was good. All in all, I would recommend and would go again.

    5
    « Lovely Hotel »

    Excellent hotel in great shape. The bedroom was lovely - well decorated and a fantastic modern bathroom. Food was excellent in the stables bar - good ambience and the staff were very friendly and efficient. Breakfast was delicious and in the main restaurant which has traditional beams yet is modern too. I didn't use the pool but it looked very inviting.

  • 4
    « A pleasant week-end »

    This hotel provided a comfortable room and facilities for a week-end stay. There was a warm welcome as we arrived, and the helpful staff ensured that we were well looked after. The restaurant served good food, with a reasonable choice of dishes on the menu. It is conveniently situated on the main road just outside the town, and has its own car-park. Good value for money

    5
    « Amazing place helpful staff »

    Lovely room helpful staff who upgraded us and moved our room so we would not be disturbed by a function. Public area were inviting. Room was clean and had good facilities. Although we booked a family room for 3 adults the room was only had two glasses and two cups and saucers. Restraunt was pleasant and staff helpful at breakfast time. Would definitely recommend and will revisit. Worth looking out for deals with dinner and breakfast.

    5
    « Wonderful!!!! »

    I booked a Wowcher deal for myself and spouse (on the basis of the excellent reviews from fellow Trip Advisors) and we weren't disappointed! In fact our "overnighter" exceeded our expectations: 1) We had fun and enjoyed the warm indoor pool; 2) We had a delicious meal in the Pub/Restaurant 3) We also enjoyed a wonderful breakfast (and attentive service) in the lovely Opus Restaurant. We can honestly report that from the warm welcome from the lovely receptionist to the uber-attentive staff throughout the hotel, it's impossible to find fault with this lovely hotel, plus its SPOTLESS and extremely welcoming. It's also obvious that management undoubtedly must be excellent because without exception all staff we encountered appeared happy and content - how refreshing! Importantly for us guests though, they were happy to serve and obviously took pride in their role so a massive "well done". To sum up, don't hesitate to book, you really won't be disappointed. We'll definitely be returning given half a chance :)

    5
    « "Fantastic value for money" »

    HOTEL: spotless, welcoming and quiet surrounding area, plenty of parking. ROOMS: big, modern, very clean, good thick curtains to keep the room dark, very comfortable beds. FOOD: Ate in the bar area, food was lovely, bar area was nice and relaxing. Breakfast was great, with cooked and continental buffet to choose from. FACILITIES: pool was lovely, fairly warm and a good size.

    5
    « Went for Splosh & Nosh in half term, will definitely go back the staff and food were both amazing. »

    We had over an hours swimming followed by a lovely lunch near to the log burner. Even my very fussy daughter ate everything on her plate. I have an allergy and the staff could not have dealt with my request for a dairy free meal better. They were very well trained and motivated to make sure that we all enjoyed our visit. Will certainly go again.

    5
    « First Class »

    This is one of the best hotels I have had the pleasure to stay at from start to finish. The staff where extremely helpful and very pleasant, everyone seemed happy to be there creating a very friendly atmosphere, the food was also excellent particularly breakfast. Will definitely be returning to this hotel!

    5
    « Valentine's Dinner »

    A Sunday evening, we decided to take an elderly couple with us as we have done now for some years. This time revisiting the Manor House. Last time,three years ago the hotel did not have a lift and it was difficult as one guest is over 90 years old and has mobility problems,that is now solved with a brand new state of the art lift. In fact,the whole place seemed pleasantly updated and exceptionally clean more so than a lot of superior establishments! Our dinner (restaurant on the first floor) was excellent quality with good service at all times. An introduction with a Buck's Fizz in the bar (also refitted), I asked for a refill this was added to the bill. We were seated around a large round table, (the dining room is in an older part of the hotel) to start two of us had scallops, generous helpings and perfectly presented. This was followed by cod in a curry sauce (as recommended )and was perfectly prepared. Compliments followed from the other guests who ate pork medallions with sticky sweet cheeks,and lemon sole for our 90 year old (who couldn't eat it all and insisted taking it home, it was returned to him wrapped in foil shaped like a cockerel, most amusing excersize). Sweets and coffee again first class,house wine Chile Merlot £15.75 a bottle and perfectly adequate. Dinner for four including tip £160.20. Good value. You can pay an equal amount elsewhere for mass produced muck!

    5
    « A good stay »

    We have stayed at this hotel a few times and rate it very highly in all areas. On this occasion I stayed on my own and sadly the only let down was the hard bed maybe because it was a single room. Other than that could not fault the stay.

    5
    « Stables Bar & Grill »

    Visited Stables Bar & Grill last weekend for lunch. Made to feel very welcome by Gill, Mary and Jack. Always a lovely atmosphere in the bar, and the staff are fantastic. Lunch was delicious. The chilli cheese bratwurst was divine, especially with the side of Parmesan Truffle fries. Finished with a dessert of chocolate brownie, ice cream and chocolate sauce along with a cappuccino. The food was really well priced for the great quality and presentation. The menu had a really good selection, along with some specials on the board that sounded equally delicious. Another fantastic visit. Can't wait to return!

    4
    « 8th year of stopping at hotel and i have seen vast improvements over the years »

    great location for motorway and train links. Large free carpark, wifi can be hit and miss! breakfast good choice and well cooked. Some staff though can be not friendly, they are not rude, but not chatty and could do with a smile. Can be expensive if you don't get a good deal for what you get for your money. Will be back again several times this year,

  • 5
    « Excellent Service »

    My partner and I called in for a meal at lunchtime.There is the Ostler Restaurant upstairs but we decided to sit in the wonderful bar area as they had a roaring log fire lit.The service and the the food was first class.

    4
    « Pleasant and peaceful »

    My husband and myself visited this hotel in late December 2015. From arrival to check out we found the staff to be friendly, attentive and professional. This is not a large, grand hotel but intimate and charming. Our room was comfortable and clean with all the usual offices you would expect. We found the hotel to be quiet, even though there was a private reception on the evening of our arrival. We spent a pleasant interlude in the heated pool, which whilst not large, it was more than adequate. We did not eat dinner in the resturant but had breakfast in the Stables dining room and it was very cosy and attractive. I choose haddock with poached egg, rather than the full english which my husband had and we both agreed that they were delicious. The choice for breakfast was inviting, including regional oat cakes. Our table waitress was helpful and attentive. No complaints whatsoever and would stay again.

    4
    « One night stay »

    Stayed here on a sunday evening in february. Throughout our stay everything was top class. Friendly and quick reception, lovely large room (small bathroom but well appointed and perfectly suitable), food was superb, enjoyed the pool and sauna and peaceful at night. Highly recommend to anyone. Convenient for access to M6 and many tourist destinations in the area.

    5
    « Perfect hotel! »

    We stayed here for one night in February 2016. The hotel is very clean and well run with very helpful and friendly staff. The food was excellent for both breakfast and dinner. We would definitely return.

    5
    « Really nice hotel »

    Had a one night stay and really enjoyed the hotel.The room and facilities were very good and food in bar excellent. My only little niggle was the breakfast could have been hotter.The waiter serving was a bit slow and by the time I sat down to eat my breakfast was luke warm.

    4
    « Much better than Star Rating! »

    We would highly recommend this hotel. What we liked: Comfortable attractive spacious lounges and restaurant. Good food Friendly service. New Bathroom lovely shower with lovely large fluffy towels. Spacious bedroom. What could be improved? Dated bedroom.

    5
    « Out With Hubby »

    Excellent food friendly service we ate in the Stables Bar so glad we've come across this lovely hotel will definitely be returning. Can't believe we only live 10 minutes away & only just checked it out. Well worth a look

    5
    « 1 Night Stay after Christmas Party »

    We had our Christmas party at the hotel so I decided to stay over. (Not far to crawl to bed) I had a lovely big room, very clean and got a good nights sleep in. I had a speedy check in on arrival and all the staff were helpful. Will definitely stay again and look forward to returning to try the food in the bar.

    5
    « Fantastic "Manor House Escape" »

    My partner and myself stayed last Saturday night on the above deal basis (we have stayed before). Cannot recommend highly enough - The room, although a compact double, was great, leisure pool very relaxing and the evening meal in the restaurant was to die for. As a point for constructive feedback, we feel that the format for breakfast perhaps needs to be looked at as the poor chap serving up the buffet food had to keep leaving his station to muster fresh supplies from the kitchen - saying that though - the breakfast food was great.

    5
    « lovely hotel »

    Stayed for three nights on a weekend break with my husband, check in was quick and first impressions of the hotel were good the room was nice, bathroom was small but immaculately clean, all the staff were pleasant and very helpful, we ate in the bar on two nights and the food and service were both excellent, used the pool which was a nice size and temperature only other leisure facility was a small sauna, it could do with a steam room or a working jacuzzi but overall facilities were ok. we enjoyed our stay and would definately stay again.

  • 5
    « accessibility to M6 »

    Stayed here as accessible to M6 after new year with family. Grandchildren stayed one night and enjoyed swimming pool. Convenient for a set of parents to pick them up to return to Birmingham. Drop off for other grandchildren to be taken to the North East. Free Wi Fi a bonus for kids. All enjoyed the swimming pool. Meals excellent.

    5
    « A lovely hotel »

    We were very happy with this hotel. The room was good, the bed very comfortable and the fixtures and fittings all very smart and worked well. We spent two nights there and ate in the restaurant. Food very nice, good service with a friendly helpful atmosphere. The staff were excellent and went out of their way to help.

    5
    « pleasure »

    stayed for the night for our anniversary , couldnt fault anything , nice room , massive bed ,empty swimming pool , sauna , lovely meal and breakfast , i always try stay in a bestwestern , i know will be good

    4
    « Better than expected »

    We stayed at the hotel for a business conference and were very pleasantly surprised with the whole experience. The staff were super friendly, the food was very nice and reasonably priced and the rooms were basic but clean and comfortable.

    5
    « Janet's leaving Do »

    I organised a leaving party for 65 people, 20 staying over, everyone commented on the excellent food, staff and venue. With that many people there is normally at least a couple who are not happy. This is a first. Cannot recommend enough. Thank you to all the staff at Manor House Hotel for making it a memorable evening.

    5
    « Excellent show and stay over »

    We stayed at the Manor House Hotel on 27th December for their Soul and Motown evening. We arrived at 2pm and were checked in quickly and efficiently,having deposited our belonging in our room we made our way to the bar and enjoyed a few drinks before returning to the room to relax before the evening show. Prior to the show we were provided with drinks in the reception area,we were then shown to the room where the show/meal was being held,the meal was very good,well cooked and very tasty,the wine we had pre-ordered was waiting for us in ice buckets on the table,service throughout our stay was excellent from all members of staff. The Soul/Motown act was also excellent as was the disco. No real negatives about our stay,room was too hot and we had to turn the radiator off (easily done),on arrival we had to pay an£80 holding fee on a card and on checking out we then had to pay an additional £59 (room rate) both amounts were taken out immediately from my bank account,the £80 eventually went back in to my account some 9 days later,a bit annoying but not the end of the world. All in all a nice evening out and I would stay there again.

    5
    « Excellent customer service »

    Ate in the stables bar tonight. Emily, Phil and Jack offered excellent customer service - well done and thank you. Lovely food too, reasonably priced with good lighting and comfortable seating. Great local and convenient eating place.

    5
    « New Years Eve Dinner »

    Went to the Manor House for New Year's Eve and had a fabulous night. The food was gorgeous and served very efficiently by all the friendly waiters and waitresses. The disco played 60's/70'/80' with some modern so suited all ages. Overall a great night, lovely food and great music. Would definitely return next year xx

    5
    « Everything was excellent »

    Staff, room, dinner, breakfast everything was the best you could wish for. The food both at dinner and at breakfast was of best quality and extremely well prepared. Waiting staff were attentive and informative whilst not imposing on our meals. Certainly the staff should be commended for their helpful and pleasant attitude.

    4
    « Gorgeous hotel, not sure about some of the staff »

    This hotel is beautiful, tasteful spotlessly clean and serves the most beautiful generous breakfast i think i have ever had anywhere. The woman serving breakfast could not have been more helpful, kind and accommodating. It has a great little swimming pool and sauna and although the changing rooms are a bit old fashioned they are spotlessly clean also. The only thing we didn't like was the reception staff team. They were very difficult to deal with, patronizing and insincere. On arrival the receptionist didn't look up from the computer until she had finished what she was doing presumably, very difficult about our groupon voucher i felt like going home. Word of warning print off your Groupon so they can keep it for their accounts.

  • 5
    « Reliably excellent »

    My third stay at this hotel and I've received excellent service every time. The bar food and breakfast were even better than before. Every member of staff was friendly and, responding well to special requests and offering helpful suggestions for a problem with our car.

    3
    « New Years Eve »

    Stayed at this hotel on new years eve 2015 and had the finger buffet meal. Food was good, free glass of bubbly on arrival to the dining area and good atmosphere.Hotel room was lovely, clean, modern, comfy bed and newly refurbished. My only criticism was the the breakfast the following morning, I accept that the hotel was full but they should have considered this when they employed a handful of staff all youngsters, they were constantly running out of food, i.e. sausages, bacon, eggs, the tea, coffe my wife and I ordered took 20 minutes to arrive and I had to ask for my toast 4 times, when it finally arrived I had finished my breakfast so gave it to the next table save them waiting for there's. I'm not blaming the young staff, they were rushing around trying their hardest to serve everyone, the problem was there was just not enough staff. A very disappointing ending to a reasonable nights stay.

    2
    « Birthday treat spoiled »

    I booked this stay for a surprise treat on my wife's 50th birthday, we arrived to be told the restaurant was closed, when I questioned this I was told that the information on the website was 2 years out of date. I thought you might have thrown the wine in for free as a bit of compensation but we were offered nothing when we complained. WIFI did not work & heating was very noisey at night.

    5
    « Brilliant Hotel »

    Everything about this hotel is fantastic and very reasonably priced, we really enjoyed our stay here and it was an ideal base for visiting Trentham gardens & village. Would definitely stay here again.

    5
    « Another lovely stay »

    We have just enjoyed another great stay. You can't fault this hotel, leisure facilities are great,staff are lovely and the rooms are modern and comfortable. The beds are huge I loose my husband every time we we stay.

    5
    « Motown Tribute Night »

    Excellent night at the Manor House. Welcome check in, lovely clean room adequate for what we needed. The food was beautiful and the portions were very good. The staff were very professional and nothing was too much trouble. The entertainment was also very good. Lovely night for ourselves and the two other couples we went with.

    4
    « Great one night stay »

    Nice pleasant place to stay . Clean and tidy . Good food and OK service . Was an ideal place to stay for one night , great location for m6 and a500 , staff were friend it and room service was good . Would recommend

    4
    « Great local hotel, amazing breakfast »

    Staff Local, professional, friendly and helpful to a one. A real pleasure. Room Large, clean room, with comfpy bed. Really liked the padded head board for TV watching or reading in bed. Good work desk and work chair, plenty of power points and a flat screen TV that you can plug your computer into. Bathroom was a good size and well lit. Really liked the mirror which was lit & heated, great for shaving after a hot shower. Bar I didn't eat in their restaurant, I did eat and drink in their bar. Great to see some real ale on tap, often hotels only have lager. The bar food was excellent and well priced. I had a soup, followed by shin of beef for about £14. The bar had some character, wood burner, good quality furniture, etc. Breakfast This made the stay for me. Usual selection of buffet items, and a COOKED TO ORDER hot breakfast. Poached eggs were spot on, bacon, sausages, black pudding were all of a good quality, and you could get a local oak cake too.

    5
    « Manor House Hotel, Stoke »

    We stayed overnight here after attending a funeral close by. Our room was spacious, clean and comfortable and the bathroom was first class. We ate in the bar where the service was prompt and friendly and the food excellent and reasonably priced.

    4
    « Lovely Lunch »

    A girl friend & I called for lunch in The Stables Bar today - we both choose from the light bite menu 2 x meals for £12 excellent value + a portion of real chunky chips to share £3 A slight misunderstanding with one meal (no dressing/mayonnaise) was quickly rectified by a pleasant helpfull waiter. Lovely calm atmosphere & super clean loos - we will be back.

  • 5
    « Excellent Stay »

    I was at a Wedding at The Ashes Wedding Barn in Leeke and required 2 night accommodation. The Hotel was only 8 minutes away and very convenient to us. The Hotel was fabulous, great service, friendly staff and excellent food. Would return.

    1
    « Christmas do »

    large car park, Pleaseant surroundings, but that is where the good things end. The table covered in streamers classes cups for coffee for a starter. The table was very overlaiden. Fortunately we could clear to a nearby window sill. They failed to clear the side plate and the table was ladder with cracker ends. when it comes to food, it's style over substance. To start salmon mouse in smoked salmon. Bland. no seasoning no taste at all. Veg soup again no seasoning. The duck I'm not sure how they did it but sous vide duck was rubbery. The potato rosti? I think it was a rosti? Was chewy and rubbery bluntly reheated and poorly done. The only thing that was average was a Christmas pudding. Disappointing and Deffinnately a humbug rather than a humdinger

    4
    « Pleasant Christmas party »

    We used to use the Manor House a lot a few years ago. Gradually it went down & down. Our last time was a couple of years ago after a disastrous boxing day lunch. At the time we didn't, in our view, get enough response - just an apology. An apology does not put things right for the customer. We didn't go back, and told others of our bad experience. Reading recent reviews it appears the same thing is happening. Management are 'apologising'. The only way to keep customers is to put things right! So, we were not completely looking forward to a christmas party we were invited to attend, especially knowing it would be very busy. However - only one complaint - not bad for a busy night. That was the long wait for vegetables to arrive. My hot plate with salmon was cold by the time it came to eat it. Spoiled. Red hot sprouts and one cold roast potato and cold salmon don't go. However you could tell the salmon and sauce was probably very nice. The soup was gorgeous, the lemon pudding ok. Seems the food was on the whole very nice, staff pleasant, hotel nice. Not so bad for a busy christmas party and glad we went. However it is up to management not just to apologise, but to get things right. Daren't risk boxing day lunch again yet, but may just start to pop in again. My worries forThe Manor - regarding a review re the sauna being out of action, and management thinking it's fine not to mention it to a guest who has booked especially because of the facilities, and then also to demean their comments in the oublc domain. Poor customer relations. That guest would not have been half so upset if it had been explained to them at the start of their visit. Easy. Instead they became upset and had to air their feelings because they didn't feel appreciated as a guest. We didn't feel the need to complain on our night, understanding what the apology would be - busy - and therefore don't expect an apology now. Just want to hopefully point out a few factors to all to aid progress of this hotel which could become a leader locally after the recent money spent.

    2
    « Very dissapointed with our Festive Christmas Sunday Lunch »

    My wife and I visited The Manor House for Christmas Sunday Lunch last Sunday. Very disappointed. We booked for 12.15 p.m. as they were busy with party bookings. The bread roll so hard, convinced it was a left over from the previous day ? and as the first there were served that. The main course arrived but to save time the vegetables were served in a dish to help yourself from. There was one small piece of broccoli between two, and five sprouts no bigger than my thumb nail and dark coloured. My wife had two and I was left with three microscopic sprouts. I complained that I was disappointed to pay all this money for three tiny overcooked sprouts looking again like left-over's and cold and no broccoli for one of us. The waitress brought us a new dish of vegetables ? nice, hot green sprouts and broccoli which should have been served in the first place. My coffee arrived ? in its coffee pot. First cup OK, second like mud ? totally un-drinkable. Then where were the mince pies listed on the menu as an exchange for the soup course ? no mince pie to be replaced with a mint. The whole experience for our festive dinner was a total failure ? and cost us dearly for that. I complained when I went to pay ? we do apologise ? complained to the restaurant manager ? again apologies but apologies were just not good enough. My wife and I had spent a lot of money ? we had looked forward to the occasion all week and felt totally let down with a dismissal of apologies without any offer of putting a bad situation right for long outstanding customers. This is not the first time in recent months I have had to complain ? apart from a number of occasions when we have had rock-hard bread rolls, the beef was like old leather boots to be left on the plate and looking around ? so were many others dining that day. Again ? complaint was met with an apology but no offer at all of compensation. My regret was that I should have paid only half of the bill and walk out as totally disgusted not only by the meal ? but even worse the lack of concern in as much that they considered that an apology would suddenly make a bad situation right. Richard Talbot

    5
    « Relaxing »

    Stayed at this hotel for one night due to meetings. Room was pleasant, bed comfortable. Bathroom and cleanliness was great. Didn't get the chance to use the pool and sauna but if I return I shall definitely use it. Breakfast was glorious, served quickly and the quality was great.

    5
    « wonderful stay »

    We arrived for our one night stay via groupon at 2pm and checked in no problem lovely room warm quiet vey nice excellent meal in stables bar for a good price , nice breakfast also . all staff very pleasant.

    3
    « Restaurant review »

    My girlfriends sister, her husband, their 4 year old child and myself were booked in at the restaurant at 7pm. The waiter took our order, including drinks choice and we asked if the young one's meal could be brought with our starters. After 20 minutes there was no sign of drinks or starters, although we were given an amouse bouche. When we asked if the drinks were ready the waiter informed us they had lost the drinks order and we would have to place that again. We eventually got our drinks but the starter was still another 15 minutes arriving. The food, both starter and main was nice, and we were too full for pudding. Given that it took almost 40 minutes to get our starter and that they lost our drinks order was mis-placed it would have been nice if they had offered us a token of apology, maybe 10% off the bill, but this wasn't forthcoming, which was a little disappointing given we spent over £130. On the plus side, staff we friendly, surroundings are pleasant and my girlfriends family (who were staying at the hotel) said the place was spotless.

    4
    « Wedding »

    Had our wedding here the middle of October. We had a lovely day, there were a few hiccups before that made me nervous but I needn't have worried. The waiting in staff were excellent and catered for all our needs. The hotel was clean and it was an all round great environment. Having grown up in Alsager I always bypassed the manor for a venue but I wouldn't hesitate on coming to future events here. We had the time of our lives! Frank the toastmaster was wonderful and kept things going smoothly! A lovely day had by all!

    5
    « Perfect... »

    Great hotel, amazing service, good price! The food in the restaurant was very tasty... Staff is excellent, friendly, approachable and always happy to help. Beds are really comfortable for a good night sleep!

    5
    « Return to an old favourite »

    Until four years ago we had many return visits to The Manor House as we visited family in Cheshire. During the last few visits, standards started to slip and we stopped coming, preferring instead to use Cranage Hall and BW Pinewood on Wilmslow. We decided we'd return to The Manor House for a couple of nights recently to see if things had improved - and they certainly have! The new owners have overseen major refurbishment of the hotel which was long overdue and the planned new spa will move the hotel into another league. We shall certainly look forward to returning again soon.

  • 4
    « Spa not working facilities »

    We checked into this Hotel for one night as we were meeting friends that live near Alton Towers. The reason we booked this hotel was only due to it's leisure facilities we asked the receptionist to arrange a taxi for us so we could both enjoy the break we don't get away very much. We checked in went to the bar ordered food drinks and everything was going very well we then went back to the room to get our swimming things asked at reception for towels for the pool we still wasn't told that the leisure facilities weren't working. Got undressed got into the pool then wanted to so into the steam room which wasn't working at no time were we told that it wasn't working. I was so upset that I hadn't been told they weren't working I would have never got into the pool in the first place and wouldn't have stayed as it cost us £88 for the room we were then paying £70 in taxi fares to meet friends all because of the facilities. I complained to the manager and said that we wanted to check out and get a bed and breakfast for £50 as this was all we were in fact getting. He agreed to refund our room rate but said that we had to pay for the food etc. which I didn't have a problem with . I never ever complain or write reviews on here but feel really upset about not been told. Even as I was checking out another customer checked in for the leisure facilities and still wasn't told they weren't working. Obviously I know they can't be held responsible for breakages but would have been so much happier if I was informed.

    5
    « Fabulous relaxing stay. »

    Very pleasantly surprised at the quality of this hotel and the facilities in it, had an excellent 3 course meal in the Ostler restaurant. Bar and grill and the breakfast were all great with good friendly staff.

    4
    « Things have changed if your dining here »

    Whilst the food remains excellent here a couple of changes have slipped in, which don't really do this venue any favours. For example staff no longer serve food at the tables on Sundays when we visited. Food is simply 'plonked' on the table with no explanation. Such as shame as this was a positive feature. And such a waste of excellent staff who can be seen 'waiting around', with nothing much else to do. Another big let down is sudden charging for tea and coffee following Sunday lunch. This used to be part of the meal a month or so ago. A bit 'sneaky' perhaps, as one coffee is now £3.00 a cup! Surely it would have been 'good practice' to point this out when requested?? Still a lovely venue with nice food and well-trained staff. BUT austerity seems to be biting here too ... such a shame!

    5
    « Comfortable and clean »

    Only stayed the one night at this hotel. Room was large, beds very comfortable and spotlessly clean. Ate in The Stables for dinner, main course and pudding both delicious, and staff were friendly and attentive. Good selection for breakfast. Definitely recommend.

    4
    « locals come to eat, drink & swim »

    This hotel is tucked away in a very quite part of Alsager. Nice large rooms, rather bland, but nice. Clean and quite. Staff seemed friendly enough. There is a swimming pool and but no gym. And it has a good restaurant, which the locals seems to frequent.

    4
    « Our perfect wedding! »

    We had our wedding here in October. The Manor House did us proud. The ambience and service was out of this world. We hired Frank as our toast master and he helped see us through the day. My husband and I had the time of our lives. The food was great and it really felt like we were King and queen for the day. The only thing that we found disappointing was that our cake was cut up without it being announced so not many people had a piece. We also asked for the bottom tier to have half saved and that didn't happen either. We did have a blast though and would recommend this place to anyone.

    4
    « Swimming and the stars »

    Stayed while away with work for 2 nights, and can't wait to return. The staff are so nice and friendly. I have being once before, this time i got a newly decorated room with a new bed, it really was nicer then the one I previously, if they continue with this look in the halls and rooms elsewhere they will be on to winner. The changing rooms for the pool could do with a refurb. The pool is nice, especially in the evening when you can see the starts through the roof. I normally stay at a different Best Western when visiting my Stoke offices but now I will just be using this hotel going forward. I would recommend it to anyone.

    2
    « Lost it for us now »

    Been using the manor for quite some years now but such a let down this time. We go as a family 6 of us, can't fault the room as it was spotlessly clean, the downside is the meal, service was awful had to keep asking for things, and 2 of the desserts were forgotton. The starters were ok but nothing brilliant, main meal was awful, the lamb was tough, 4 of us had this and we all left most of it, I took mine home for my stray cat, the vegetables were undercooked and tasteless, the' boozy' sherry trifle hadn't seen the sherry and the espresso crème brulee was terrible, one of the party had fillet steak and he did say this was good but he had to pay a £5 supplement. The cheese board now has a £3 supplement but the quantity of cheese on it has been reduced. The overnight stay has gone up in price and includes a glass of Prosecco and free sunday paper (can't believe the numbers I am collecting of the back of the mail had been used off mine, someone at the hotel must be collecting them!!!) anyway back to the review definitely not worth the money now, such a shame as we used to love it.

    5
    « 40th birthday party »

    Myself and my family stayed at this hotel 6/11/15 hotel rooms were excellent very clean and very welcoming. All my family had a good nights sleep. The ostlers restaurant was lovely and very quaint the waiters and waitresses were very polite and courteous and very smartly dressed, all the staff including those on reception were very helpful, the cooked breakfast was amazing it was very nice eating in such a lovely place there is also a heated swimming pool. I would certainly recommend this hotel.

    5
    « Business trip »

    I stayed one night only as on business in the area. Very impressed with Great Western if this is an example. I will certainly return for a non business visit. Free wifi a bonus as I was on a business trip.

  • 5
    « Fabulous weekend »

    My husband and I decided to treat our son and daughter in law to the Halloween murder mystery night with overnight stay. I upgraded our room to exec which we've stayed in before many times,fabulous well worth the extra £20 and my son was in a lovely double next to us. We all really enjoyed the evening with fabulous food and a brilliant murder mystery. Our table won which was the icing on the cake. Lovely lunch too. We can't wait to stay again and we'll definitely be booking next years Halloween.

    5
    « A great hotel »

    I've used this hotel in many occasions so can speak confidently on all aspects. The hotel is on the edge of the village with good access to the M6 but sufficiently far away to cause no noise problem. In the last couple of years the hotel has been refurbished to a high standard with very clean, modern and well equipped bedrooms with free internet. The bar is large with a good selection of beers and food. Alternatively you can dine in the restaurant which is nicely furnished and has a good menu. Although rated a 3 star it's very much at the top-end and I can thoroughly recommend a stay for business or pleasure.

    5
    « Relaxing »

    I've stopped at the Manor a couple of times in the last 12 months and it is a very pleasant hotel with a good all round standard. The rooms are a good size, well equipped and comfortable and the hotel facilities are excellent with a very good bar which unusually for a chain hotel has a couple of real ales on. The upstairs restaurant is also very good with an exposed timber roof adding to the atmosphere. There is a very pleasant indoor pool and the outside seating areas are beautifully done. All in all, highly recommended.

    5
    « One night stay »

    Really relaxing stay. Very friendly staff and very helpful. We had tea in the bar (excellent food). You can choose the bar or the restaurant to eat in. Breakfast is served in the restaurant, there's a lot to choose from. Went for a swim in the indoor pool before breakfast and checkout was at 11am. There is a village within walking distance. I would have liked to stay longer. I will definitely go again.

    4
    « Wedding »

    A good venue for a wedding, although no sleep for residents until the music stops! Spacious rooms, benefiting from a recently completed refurbishment. Good food, good service, ample parking. Management were far more helpful than some of the staff.

    5
    « Very nice hotel »

    Stayed here for two nights whilst visiting the potteries. Room was large, clean and comfortable. Breakfast was good and plentiful. Restaurant good choice and very convenient. Would definitely stay here again should we be in the area. In house swimming looked very nice although we did not have time to swim.

    4
    « Comfortable accommodation »

    Clean, comfortable rooms. Good breakfast, but a menu would have been helpful as we weren't made aware of all the options. Tall customers need to keep their heads down in the restaurant which has low beams every couple of yards!

    5
    « Excellent wine & service »

    We recently moved house to live in Alsager Town & to take advantage of it's many amazing shops, cafes, bar's restaurants & many other amenities. Tonight we walked to the Stables Bar at The Manor House Hotel to sample the wine which proved to be excellent value with pleasant surroundings & polite & welcoming staff....we will be back.

    4
    « Night away »

    Great little gem . Called in on way down south . Room was cosy bathroom small . Bed lively and big wanted to use the pool after 11 on a sunday but was told by reception it is usually booked out to a kids club 11 till 1 . Bit disopointing as we never arrived till 22.30 on the night before . And breakfast was nice . All in alk a enjoyable stay .bit pricey ...

    4
    « Excellent Stopover Choice »

    If you are travelling on the M6 and looking to break your journey in this area I doubt you could do better than this hotel. The rooms are clean, reasonably sized and with great big comfortable beds. The public areas of the hotel are very attractive, the staff are helpful and courteous. An evening meal in the bar was good, we didn't eat breakfast. Really excellent value for money.

  • 5
    « Ideal Stopover »

    Booked this Hotel as we were travelling from North Devon to the North West and had to break the journey, this was the ideal place. The receptionist was very efficent and friendly, and was willing to use her computer to find a Museum I believed was in the area. The room I was allocated was clean, well maintained and quiet, although it overlooked the rear courtyard were deliveries where made. The breakfast menu had a great selection, a large choice of cold/continental items, and Hot breakfast selection, that was served direct from the Kitchen and I would say was all freshly cooked. My wife enjoyed the use of the swimming pool prior to breakfast.

    5
    « Perfect »

    Stayed here on 21st for a conference I was attending in Stoke. Very friendly reception staff on check-in. The room I was given (150) was out of this world. Huge bed, proper seating area to watch TV and one of the nicest bathrooms I have ever seen. I was torn between a huge jacuzzi bath or walk-in shower, so had to make sure I used both! Breakfast the next morning was extremely nice, and served in a fabulous dining room.

    5
    « Definately return »

    Last minute booking as the builder hadn't finished the house. Rang the hotel direct expecting to pay £99 B&B for the two of us plus book a table for evening meal only to be informed by the very helpful lady I spoke to on reception that it was a Manor escape night. Not having an idea what she was on about led to thoughts of murder mystery weekends flashing through my head, thankfully it was nothing of the kind. She said that for £89 we could enjoy B&B and an evening meal, RESULT. Upon arrival we were greeted by a cheerful and very helpful receptionist who sorted our room double quick and explained where the pool was, where the restuarant was for the evening meal and breakfast and even asked what Sunday paper we would like in the morning. The lady went for a swim in the afternoon whilst I retired to the bar to try a pint of real ale and watch the rugby. The evening meal was superb, I had the haddock followed by pork medallions, wife had melon followed by chicken, and the young but polite, friendly staff were an absolute credit to the hotel. After dinner we retired back to the bar area and then off to a wonderfully large and comfortable bed, it took minutes to drop off to sleep. After a very quiet and restful nights sleep, I'd love to know what mattresses they use, it was down for breakfast. There was a very good choice of hot and cold fare and I was amazed to see the same staff back on service still as polite, helpful and as cheery as the night before. Booking out took minutes and the Manor is somewhere we shall definately be returning to, even when our house is finished ?? There is plenty of parking, the hotel is very clean and the bedroom we had was spotless and quiet, but the one thing that sets the place above the majority is the young staff they are an absolute credit.

    5
    « Lovely lunch! »

    Would highly recommend. Went here for a family Sunday lunch, in the end we all chose off the specials board, the pie of the day, steak and ale with homemade double cooked chips. To be honest it was the chips that sold it to us as in many other places frozen chips are the order of the day! We were not to be disappointed, chips gorgeous; pie delicious with a light puff crust packed full of meat and gravy; veg cooked beautifully and tasty gravy in a pot. We then managed to conquer the deserts of lemon tart, beautifully light and tangy; Apple, summer fruit and cinnamon crumble with lashings of custard, creme brûlée and a sublime baked rice pudding with meringue and jam! Delicious ....we did not leave a thing. The staff were fab, especially our waitress Emily who had the most friendliest, happy and sunny personality, truly a credit to The Manor. All in all an excellent afternoon, we will be back!

 

Venir à l'hôtel ...

Toutes les directions


Depuis : l'autoroute M6. Prenez la sortie 16 puis continuez pendant 5 kilomètres. Prenez l'A500 en direction de Stoke. Prenez la première sortie puis prenez à gauche au carrefour en T. Le Best Western Plus Stoke on Trent Alsager Manor House Hotel se trouve sur la gauche, à trois kilomètres.