BEST WESTERN Plus Reading Inn & Suites,  Shillington

4.0/5  - basé sur 159 notations.
2299 Lancaster Pike, 19607-2380, Shillington, United States - Voir la carte
+1 610 777 7888 +1 610 777 5138

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Les points forts de l'hôtel

  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Air conditionné
    Air conditionné
  • Parking gratuit
    Parking gratuit
  • Parking extérieur
    Parking extérieur
  • Piscine extérieure
    Piscine extérieure
  • Connexion à Internet sans fil dans les parties communes
    Connexion à Internet sans fil dans les parties communes
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Note des voyageurs TripAdvisor
Sur la base de 426 avis de voyageur
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Situé dans le beau comté de Berks, en Pennsylvanie, l'hôtel primé Best Western Plus® Reading Inn & Suites n'attend plus que vous. Que vos voyages vous amènent dans la région de Reading pour les affaires ou le plaisir, vous serez sûr de trouver les équipements dont vous avez besoin, le service que vous souhaitez avec la qualité que vous méritez. En tant que client du Best Western Plus® Reading Inn & Suites, vous bénéficierez d'un petit déjeuner complet gratuit, avec gaufres à faire soi-même, et de l'accès à Internet haut débit. Notre hôtel récemment rénové comprend un centre de fitness dernier cri, un centre d'affaires ouvert 24 heures sur 24, une blanchisserie réservée aux clients de l'hôtel et une piscine extérieure saisonnière idéale pour se détendre. Chaque chambre comprend une télévision à écran plat 93 cm, un four à micro-ondes, un réfrigérateur, une cafetière, un fer avec planche à repasser, un sèche-cheveux et un coffre-fort. Tous ces excellents équipements s'ajoutent à notre emplacement pratique pour faire de nous le choix idéal pour votre prochain séjour à Reading. Nous sommes à une courte distance en voiture d'attractions comme le circuit Maple Grove Raceway, le Santander Arena & Santander Performing Arts Center, stade de l'équipe de hockey Reading Royal, du stade FirstEnergy®, stade des Reading Phillies, du centre commercial Vanity Fair® Outlet Center, des universités Albright et Alvernia, et du campus PSU Berks. Vous voyagez avec une petite boule de poil ? Ne vous inquiétez pas, le Best Western Plus® Reading Inn & Suites accueille les animaux de compagnie. Réservez votre séjour dès aujourd'hui. Nous attendons votre visite dans notre établissement avec impatience. Passez un excellent séjour !

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Chambre 1

Avis de nos clients


trip advisor img
Basé sur l'avis de 426 voyageurs
Certificate of Excellence
 
NOTE ATTRIBUÉE CONSULTEZ LES AVIS POUR RÉSUMÉ DES NOTES
Excellent
 
183
Très bon
 
144
Moyen
 
65
Médiocre
 
21
Horrible
 
13
En couple En couple 130
En famille En famille 141
Escapade entre amis Escapade entre amis 44
Professionnel Professionnel 68
Voyage solo Voyage solo 28
Propreté
Emplacement
Chambres
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Rapport qualité / prix
BEST WESTERN Plus Reading Inn & Suites,Shillington
  • 5
    « Great Best Western Plus »

    We had never stayed at this hotel before, but have always used Best Western when travelling. We missed the hotel entrance the first time & had to turn around. The sign is not like other Best Western hotels. Checking in was smooth & flawless with the young man repeating everything clearly. Our room was very nice [temp was a little too cool but that was easily adjusted]. Bed was very comfortable. Tub did not drain & there was very little hot water at the sink. Breakfast had a great selection of items--french toast, make your own waffles, eggs, sausage, muffins, cereal-both hot & cold, etc. However the eggs & french toast could have been warmer. During the night, however, rude guests decided that it would be OK to stand outside our room and laugh uncontrollably for about 15 minutes. Since we were on 2nd floor with an open balcony above the check in area, we expected the clerk to come up and say something. However he/she did not. I know it's not the responsibility of the hotel to deal with loud guests, but it certainly didn't make for a pleasant stay for us.

    5
    « Great Value, Great Hotel »

    I searched for only a few minutes and found your hotel online. Had a great experience and in speaking with Noe was able to book and be done in a short amount of time. My son and I had a great time in the hotel and at the Maple Grove Raceway. Highly Recommend!

    5
    « My new love »

    It was a getaway trip for 2 adults are you in need of privacy? Hell yeah! There for a new Set of memories ! The service was great also the breakfast was perfect! The place was clean and I am a clean freak. I heard no complaints from my friend either we really had a great time up

    5
    « Family get away »

    Awesome Hotel. Rooms were well kepted. Breakfast was very good and a varity of selections. The hotel was very clean and the personnel were very friendly and helpful. It is centerally located and has easy access to highways. I would stay agai8n at the hotel.

    3
    « Hershey vacation 2016 »

    Most of the hotel is decent. I would give it a B- or 2.5 stars. I am disappointed that I immediately complained to management that the tv was all static. They checked it and said it only affects some channels and would have maintenance look at it the next day. Got back the next evening and it is still static on those channels. Again complained. It is kind of dated and the bathroom sink is not in the bathroom. So if you use the bathroom in the middle of the night it is difficult not to wake everyone to wash your hands. It was nice that breakfast was included. The staff is very friendly.

    5
    « Best Western Is Wonderful »

    I love staying at the Best Western as my home away from home. The lights were out in my house and I decided to stay in a hotel. The price is good and the amenities including free breakfast is a plus! I come here often when I need to stay somewhere overnight. It is definitely nice quality for the price

    5
    « A PLACE LIKE HOME »

    The hotel has continually been a place of relaxation and great service. It makes the long travel out a beacon of a hassle free ending point. The staff from the Manager on down strives to make each guest feel at home, no matter what time of the day or night you arrive. They always try to accommodate any special needs or requests.

    5
    « Excellent Stay and Good Value »

    Helpful staff, spacious room with several amenities, including good Internet service and large work space/desk. It's a convenient location with several eateries nearby. Decent fitness room and a nice outdoor pool big enough to swim laps. Breakfast buffet is included and offers enough to satisfy almost everyone. Maybe I'm jaded by New York prices, but for what I paid, this was a great deal.

    5
    « Just an Absolute Excellent place to stay »

    This place is amazing, Extremely friendly staff and very clean updated rooms. Perfect location and a great breakfast. This is the third year I stayed here with my service dog Mario and will stay again next August.

    4
    « A Hidden Surprise »

    Once we found this almost impossible to find place, we were pleasantly welcomed by a most helpful and friendly receptionist who made it clear that it was understandable that when the book/website says Shillington, and it's really Reading, people older like us, might experience some difficulties. We survived to rest well and enjoy a good breakfast.,

  • 4
    « Nice clean fresh room. »

    Great nice clean fresh room great staff everything as it should be quiet good neighborhood a few restaurants nearby would recommend this place and will probably stay here again if I'm in the area accommodating of my early check-in and late check-out

    5
    « Great Hotel! Will stay again!!!!! »

    We came in for Mustang Event weekend and we stayed there for 2 nights. From the time we came into the parking lot, til the time we checked in, we always were made sure we had everything we needed and the help we needed. The customer service at the front desk was excellent, breakfast was great each morning and they even made sure we had enough parking for both our truck and trailer that we brought. We plan on coming back every year from now on!

    5
    « Nice Place »

    Stayed here for 2 nights with a bunch of Mustang Enthusiasts. easy to find, clean inside & out, very friendly staff, nice breakfast food and sitting area. We did not have time to use the pool but heard it was nice. The room was spacious and very clean. I will stay here next year as well

    5
    « good stay »

    in town for american muscle show, great stay, clean rooms, great staff, good prices. I would stay again, and would higly recommend this hotel to anyone staying in the area. gas stations and a kmart close by.

    5
    « awesome hotel »

    enjoying my stay with the hotel. the room is big enough for three people, we traveled from Philadelphia pa up here and we leave tomorrow morning to go home. going to miss the free breakfast. will stay here again.

    4
    « Careful of the GPS »

    When I put the address into my GPS, it did not take me to the correct location, so be careful. It was just down the street from where my GPS thought it was, behind the Deluxe Restaurant. If it weren't for the breakfast staff, I would have only given this hotel a 3 instead of 4. Both days that I was there, the ladies working in the breakfast area were superb. The first morning, the lady seemed to know half the people walking into the room and greeted them accordingly, asking one gentleman how his wife was feeling and discussing a recent trip with a lady who walked in. This personal touch, though not directed at me, really goes above and beyond. It made me smile just to see it. The second day, the woman working still greeted everyone and seemed delighted to be there. They both had such great personalities and attitudes. Walking into my room, the first thing I noticed was a funny smell. I figured that once the fan/AC ran a bit more, maybe it would dissipate. I'm not sure if it went away, or I just stopped noticing it. The second day, when I walked in, it seemed to be gone. I also noticed that the chain on the door was broken, so it was a worthless safety measure. The bed was hard and I didn't sleep too well. However, the thing that was really disturbing was the gurgling sound as the water would come up in the sink whenever the room nearby (I think above me) ran water. I would hear the water running in another room, then the water would start gurgling up through the sink drain in my room. It wasn't enough to make a mess, but it was still enough to keep me awake later than I had hoped. I reported this at the front desk the next morning and it was fixed before I returned for the night. Overall, I think it is important to note that when I complained, they fixed it. However, it was not the most comfortable hotel and for the price, it wasn't the quality I would have expected.

    5
    « Wonderful Property »

    First class Best Western. Very clean, a/c was quite, our room happened to have a brand new bathtub. The bed was very comfortable.The general manager was very personable and helpful. Plenty of sitting room at their breakfast buffet and a wonderful selection of food. This was not our first stay and will not be our last.

    5
    « THIS HOTEL IS TOP NOTCH »

    Stayed 2 nites with a wonderful room on the 2nd floor near the elevator. Bed was very comfortable. The room was large well furnished with a pull out couch, king bed, table with plug ins for computer, with a mirror and sink in an alcove, commode and tub in a closed area. The manager is an excellent host,attentive to his guests. Employees were all happy and cheerful, with showed how well this place functions. Breakfast area was well stocked, tasty items with sausage patties,scrambled eggs,potatoes, waffles, fresh muffins, bagels,breads, etc. Servers were happy to be serving guests, and made us feel like we were important guests. I would highly recommend this hotel for its outstanding staff,great location,attentiveness, and cleanliness. This was our second visit in a year and a perfect stay again as we shopped the vanity Fair outlet center.

    4
    « Nice Hotel in Reading, PA Area »

    This is a nice hotel in a good location for those who are going to Reading/Leesport area. There is a very pleasant diner in the parking lot with awesome desserts and meals. The staff at this hotel is very friendly, and the room are clean and comfortable. The staff will also help you find the best possible rate for your stay, which shows they care ,and it keeps me coming back. I stay in this location once per year and I have stayed here the last two years. The only issue I had was slow internet. Also they have cookies at the desk, but you need to be early to get those :D

    3
    « Great stay »

    This hotel was in a great locations. Shopping areas all around within 15 mins of the hotel. The rooms were nicely decorated and clean. The staff was courteous and kind. I would stay again. And the breakfast was pretty good too, with great customer service from staff.

  • 4
    « A welcoming room »

    We spent one night here as part of a coach tour. The beds were very comfortable, the room neat, clean and updated. The bathroom sink in the room, separate from the tub/shower, which is wonderful when you are traveling with someone. The shower was terrific! Plenty of hot water, a good shower head and good water pressure. The continental breakfast was adequate.

    4
    « Nice rooms, great breakfast! »

    The rooms were standard, the woman at check in was helpful, but breakfast is what made the stay. There was a wide variety of foods (waffles, pancakes, fresh fruit, eggs, sausage, oatmeal, muffins, juice, decent coffee, and more!). The breakfast attendant went above and beyond. He made sure that our family had everything we needed, cleared our plates, made polite conversation, and was great with my daughter.

    4
    « Super Chevy stay »

    I found the room to be a good value & even purchased an additional room for a friend while I was there. The motel is in a good location with a restaurant in front of it within walking distance. The breakfast room always had seating & the staff were all cheerful.

    5
    « Good place to stay in West Reading area »

    I've stayed at this Best Western a number of times and have been very satisfied. It's easy to get to, the staff is great, the room is comfortable, and there are good restaurants nearby. Definitely my "go-to" place when I'm in the area!

    5
    « Wedding stay »

    I had my service dog with me and the staff welcomed her warmly, the room was very nice and comfortable. Very handicapped accessible throughout the hotel. I was impressed with my stay. Thanks to all the staff that made my stay enjoyable.

    4
    « Good place to stop »

    Decent stay with restaurants near by, good location, outdoor pool, in-room fridge, free breakfast, comfortable bed, quiet at night. I was on vacation solo so my needs were not that of a family. Location was convenient for my travel plans.

    2
    « Room 221- Mold in bathroom, inaccessible balcony with broken sliding door handle »

    In my opinion all hotels that charge you penalty even if you never check-in are hold you hostage and usually are shady. Also the ones which will charge you full reservation period in case you would like to check-out earlier. Well this BEST WESTERN PLUS is one of them. Well, I did walk in my very cold room and try to open the balcony door and realized the skin on my hand is ripped buy something sharp, I looked the balcony door handle which was broke to peaces, (see attached picture). I complained to the front desk but he had no authority and referred me to manager, next day, and said maintenance will fix it next day. Next I tried to do some work at the desk in my room and realized it is very unstable on its crippled legs. (see picture). And of course I had to discover mold in the bathroom, seating at me with its moldy eye. (see picture) Next day day no one fixed anything an the Manager looked me as I was stupid because I was trying to open balcony door which according to him was nailed down for years, or something like that. Nice going for me so far. Good luck to you all.

    5
    « Perfect for group lodging »

    Friendly, welcoming staff. 8 of us stayed here in 3 rooms - 2 adjoining rooms as requested. Comfortable beds, large refrigerators and easy on/off highways to get to Kutztown & Lancaster. Outstanding breakfast offerings. Clean and reasonable, all 8 of us were pleased and would definitely return.

    2
    « No the Best Western in the chain! »

    This hotel is average to below average. The hotel and the rooms smell old. The tub, OMG the tub! The tub would not drain at all. The ceiling looked like it was going to fall any day. I arrive and was not warmly greeted by the staff. I do not recommend this hotel, Just not good!

    5
    « Getaway from Work »

    Me and my wife wanted to get away from city life and wanted explore for weekend. Once we arrived at the hotel the staff greeted us warmly and suggested many things to do. A bonus was the hot breakfast that the hotel offered.

  • 5
    « Very nice stay »

    Stayed for just one night. Very comfortable room. Very friendly staff. We got there a little early, but they checked on our room and they let us check in early. Everything was very clean. Shower was great. Really enjoyed the breakfast. Evelyn and the chef were very friendly and hard working and wanted to make sure that we enjoyed everything. At checkout there were some folks complaining about a billing issue. Brittany, the young girl at the front desk, was very patient and tried her best to be helpful. Overall, we enjoyed our stay.

    5
    « Really Nice Experience »

    We didn't wait long to check in and check out was a breeze. The staff was helpful and knowledgeable. I asked if there was a sandwich shop around and I was offered a few options. It made my weekend effortless and it was great.

    3
    « BEST WESTERN SHLLINGTON PA »

    This hotel was clean except for some mold in the tub which could only be seen if you were actually taking a bath and not a shower, and the pool tiles could use a good scrubbing. It is a little dated but comfortable. Staff was extremely courteous and helpful and handled the small criticism in a professional manner. Breakfast was a winner with lots of choices and for the price of the room made it worth the stay. The hotel was quiet considering it is on a highly traveled highway and there is virtually no noise in the pool area. All in all, a nice stay in an area close to antiquing in the antique capital of Pennsylvania.

    5
    « Excellent hotel »

    This hotel is very clean and the beds are very comfortable. I highly recommend this hotel. All staff was very friendly and helpful and also knew about things in the area. Will definitely be back anytime I am in the area. Very beautiful

    4
    « Great hotel »

    Nice hotel. Clean rooms. Comfortable beds and pillows. Stayed 2 nights clean well and restocked. Sink outside of bathroom Good for families. Nice breakfast. Eggs, french toast and the usual. Nice outdoor pool.

    3
    « Clean Room - TERRIBLY NOISY »

    Room was clean - average quality. Our room was 314 - and it was HORRIBLE - due to the extremely loud droning noise - either from the heat/ac unit/fridge or god knows what the hell it was. It gave my daughter and I severe migraine headaches. I won't stay here again - and if I had to - I would make sure that my room was as far away from 314 as it could possibly get. On another note - the breakfast was nice - and the gentlemen working there was terrific, helpful and friendly. The front desk staff was also great.

    3
    « Meh »

    The free Breakfast was cold eggs cereal and packaged pastries. Room was ok. Front desk staff was average depending on who was working. We ate dinner and two breakfast at Deluxe Diner which was in the same parking lot. Reasonable and decent food.

    4
    « Met our expectations »

    Just needed a place for 1 night to get away from the daily routines at home. We were totally satisfied with this facility and would not hesitate to stay here again. Cleanliness and friendly staff are very important to us and this location met our expectations!

    4
    « 4 nites »

    Easy check in, courteous service, available at all times, clean and breakfast was hot and well stocked. No complaints. Definitely one of the better Best Westerns. The entrance driveway is poorly marked and easy to pass. The new name brand BW does not stand out.

    5
    « Overall »

    This hotel was excellent. The staff were helpful, courteous, and knowledgable. My only problem was the mattress. It was very uncomfortable but part of the problem could have been that I have a pillow top mattress at home.

  • 4
    « n/a »

    overall experience was very good. Breakfast quality could have been better for me. More options would have been preferred. Eggs were dry on both morning and was not cooked/ prepared well. add-ons were not available.

    5
    « Good value, great services »

    Exceptionally nice hotel with decent places to eat within walking distances. Quite. When pool is not open it is not the best for kids. Perfect spot for travelers and adults. Amenities are above average. Business center is well staffed and clean.

    3
    « OK Room with Breakfast! »

    The room was "tired", but clean and well supplied. Facility is older and furnishings/mattresses could use upgrading. Staff could not have been more cheerful or helpful. Breakfast was what we expected.

    5
    « Excellent breakfast crew »

    The hotel was very, very good and the breakfast crew went far beyond to make all welcome, making sure the area was clean, the food to our liking. The social intercourse the staff had made them feel like they truly cared to be there to help us. Bravo!

    5
    « Clean facilities. Pleasant staff. »

    From making our reservation to check-out we had no problems. The staff was courteous and helpful, the rooms clean and well supplied, the continental breakfast had many options of hot foods to bagels, free internet was used often. We stay here whenever we come to town.

    5
    « Great Stay »

    We had a wonderful experience at this hotel. The staff is very friendly and helpful. It was very close to visit family and to do a little sight seeing. There is a great museum near by which my children really enjoyed. We will stay there again in the future.

    3
    « Good Room/Bad Breakfasat »

    Our room looked like a rather old type of a room with the sink in the open area, not in the bathroom with the toilet and tub. The room itself was clean and the beds comfortable. It was the breakfast that left a lot to be desired. It was the same everyday and things were not cooked but came from boxes and microwaved.

    3
    « Old, trying not to be, but old. »

    Spent one night here. Room smelled of smoke. Heat did not work. Said only other room was a "smoking" room. (Didn't think they existed any more). So they gave me two extra blankets. Took a LONG hot shower in the morning. Staff was nice. Manager? Usual breakfast. I'll look elsewhere next time.

    4
    « nice hotel, odd breakfast »

    Room was nice and clean, good quality bedding and towels, good area to walk dog, BUT, what was the filling in the only egg dish offered which looked like an omelet. For those of us with meat allergies, the filling was an unwelcome suprise.

    4
    « Great stay for event at the Santander Arena »

    We stayed at this location because of the easy access to the Santander Arena. The staff was friendly and helpful. Our room was clean and comfortable. Many breakfast items to choose from. All and all and great stay.

  • 3
    « Okay Stay »

    Overall Im satisfied. Ive had better stays and other Best Westerns but usual quality service keeps me coming back. Hotel Staff was very nice and courteous very happy with that. Beds Pillows were a disaster. Worst Ive ever encountered. Made it very hard to sleep.. Bulb out on work desk, toilet paper just crumbles.. and wheres the Bacon?? Breakfast when Im on vaca should always have bacon.. Sausage and eggs left little to be desired and the lack of bacon... just terrible. Internet connection... kept turning off.. I think that sums it up. Id come back.. but Ill be bringing my own tp and pillows...

    5
    « Perfect Stay for event at Santander Arena »

    We booked this hotel to stay night of event--we arrived early and they were able to accommodate us with our room. Staff very friendly and helpful. Breakfast was the best we have seen for a hotel and staff kept refilling items as they needed so no one was standing around waiting for food.

    5
    « The great breakfast got even better! »

    We stay at this location every April for a yard sale event in area. When the property went from a Days In to a BW things got better. We find the rooms are clean and heater/ac is pretty quiet. (Of course I'd love to open windows but you can't). The breakfast was always excellent with eggs, sausage and waffles but this year they added premium things like crushed nuts, raisins, cranberries to top cereal or waffles and now have MULTIGRAIN bagels. The man setting up and refilling the breakfast gets extra kudos for his enthusiasm and making everything clean. The front desk folks are great too. Be aware that they accept pets and try to ask for a room not next door to a room with pets. In past years guests have left a dog in room and we hear it crying or barking. My other great tip is to go to Gino's Cafe Italian Restaurant less than 5 minutes away. They have other menus in lobby byt not Gino's and I'm always surprised the staff hasn't been there. GREAT Italian Dinner with huge portions and a BYOB (Bring own wine or beer). Great for breakfast and lunch (though we are always there for dinner. Google "Gino's Cafe Shillingtom" for menu. I don NOT have a financial interest in it. I just LOVE it.

    5
    « Best Wester Plus, Reading PA »

    We stayed at the Shillington/Reading Best Western Plus Saturday April 23. Easy check in, check out, comfortable beds, full breakfast, perfect stay! We used Best Western points so it was a free nights stay. Overall it was a perfect weekend!

    4
    « Good Spot for a hotel in Shillington »

    We chose the Best Western after an online search. The price was right, the location suited us, and there was a diner located in front of the hotel that was quite good. We are happy with this selection. The young lady (Brittany) who checked us in was perfectly pleasant, efficient, and helpful to us to travel to our local destination that evening. Our room was upgraded from a queen to a king without any discussion. Clean room and comfortable bed, with a hot breakfast the next morning. Good deal all around. All service people were good and the hotel was quiet. There is an outdoor pool, but it was April and there was no water in the pool. Made sense to me! There was good access to Route 222 and the PA Turnpike (I-76 toll road). We would definitely return to this hotel in the future.

    4
    « Clean, Convenient, Good Breakfast »

    The hotel was convenient to where we were visiting. The room was very nice and clean. The bed was very comfortable and the breakfast was better than most because of the hot items (eggs, omeletes, etc.)

    5
    « great stay »

    Excellent service from check -in to check-out. Clean, staff was very pleasant and accommodating. Continental breakfast was excellent with a very good assortment of fruits, cereals, eggs, coffee, tea etc.

    5
    « Great Family Trip »

    The Best Western Plus Shillington PA, was a wonderful place for our family to stay while visiting relatives here near Shillington. The breakfast was great, the room was very clean and comfortable, and all the employees were exceptionally friendly. I will definitely stay again if I return to Pennsylvania to visit our relatives again!

    5
    « BW Plus a real PLUS! »

    Great accommodations overall. Two nights stay was made very pleasant by the staff. Very clean common areas and rooms. Bedding very comfortable; rooms quiet (at least on the 4th floor where we stayed). Could not ask for a better, more restful hotel for our stay. Breakfast room is spacious; breakfast food fresh and a very nice variety. Will stay here again if/when the opportunity exists. Great value for the cost, too!

    5
    « Nice Hotel, price and food »

    My overall stay was very nice. Stayed for two nights in April. Room size was nice, with nice furnishings and everything was very clean. All the Staff I came into contact with was very friendly. Breakfast each morning was nice, hot and plentiful. Located off of Rte 222 so close to highway but outside of City limits. A diner and pizzeria within walking distance made it nice to grab a bite to eat.

  • 5
    « Modern, clean hotel with top value »

    My husband and I stayed for the night on our road trip back north. The staff was extremely friendly, accommodating, and helpful! The price of the room was reasonable, included breakfast, and the beds were very comfortable! It was the perfect stop for a couple of weary travelers. There are plenty of places close to the hotel to eat which was very convenient. If we return to the area we will definitely stay here again!

    5
    « FAB47 »

    The stay at Best Western PLUS Reading Inn & Suites, Shillington, PA was an exceptional experience and value for the money. The hot breakfast each morning made the experience above and beyond most other hotels and motels I've stayed at in the past. FAB47

    4
    « overnight stay »

    The hotel is very nice and clean. Staff are very friendly, location is close to daughter's college and shopping areas. I like there is a full breakfast buffet included and there is a very good diner located in front of the hotel.

    4
    « Weekend away »

    This is a fine hotel for our stays in Shillington, PA. Convenient to shopping, restaurants and leisure. Check-in and out was efficient. The staff is very nice and friendly. Breakfast is as good as most and well attended by staff. Good cookies are available in the afternoon.

    4
    « Clean and close »

    The best Best Western I have stayed in. It's very clean and i a good area. I would recommend this hotel and it is a good value for your money. The staff was friendly, respectful, and helpful. It's close to the attractions in the area (VF outlets, Reading Phils, etc.). $$

    5
    « Clean & Wonderful »

    Honestly going into this I wasn't sure what to expect considering a lot of hotels in the area didn't have great reviews. But I was surprised by what I saw. Walking in I was instantly greeted and the area was nice and clean. I went up to my room and found a nice big room with amazing beds. The shampoo and conditioner were actually a brand (Pantene) I recognized which is always a plus. The only down side was that there was a sign saying there were vending machines on my floor behind the elevators and my late night snacking hit and I found that there were in fact no vending machines. But that was OK cause I went out to my car and grabbed a bag of chips.

    3
    « Visiting family »

    The hotel was okay. Have stayed at other BW Plus hotels, and this was just okay. Only 1 towels per person, and not that great. Room and hotel were clean. Breakfast wasn't the greatest. Eggs cold, pancakes to hard to eat. We went elsewhere the second morning. We had just stayed at a BW Plus in DC a couple weeks before, and they had a great breakfast, fluffy towels. I would stay here again, but I'm not sure it would be my first choice.

    5
    « Great Hotel, Super People!!! »

    This hotel is truly a hidden gem. Very clean, very well trained friendly staff. I have stayed for 3 weeks, and they have made me feel like it was my "home away from home". Everyone from Jesse, the manager, to Jose, the morning breakfast host, are all first class, and enjoy what they do - it shows! Be prepared for great service, "the way it used to be". (Would give 7 stars if it were possible!)

    4
    « Overnight Stop Over »

    It was very clean and in a nice area. I would recommend this hotel. We travel frequently for pleasure and this is a good value for your money! They had fresh cookies when we arrived and the staff was friendly and helpful. It's close to the VF outlets as well.

    5
    « EXCELLENT HOTEL AND A GOOD VALUE »

    My wife and I stayed here on business for one night. This property is excellent in all areas. Staff was helpful and cheery. The rooms were well appointed with furnishings and very clean. The bed was very comfortable. We appreciated the refrigerator and microwave. The room was quiet from outside noise. WiFi worked well in the rooms. Breakfast was better than average with many offerings that were kept available by Jose. Hotel 6 minutes drive to Adamstown for antiquing and about 40 minutes to Lancaster, Pa. Would definitely recommend this hotel to anyone.

  • 5
    « Great Place at a Great at a Great Price »

    Great beds and a southern hospitality that is All Northern. Quick and diverse continental breakfast with quality fruit choices, and hot premade eggs, sausages, and Danish. Free wifi and TV in dining area. Great value all around. The staff add to the value and feeling you get upon entrance.

    5
    « Perfect Night »

    We stayed here because of wrestling. Check-in and out was easy. The continental breakfast was best I had in a long time, many fresh options and large selection to chose from. Fruit, cereal, muffins, coffee, eggs, waffles, pancakes even yogurt and individually wrapped danish.

    5
    « Reading »

    nice place , helpful staff and good service I have enjoyed the stay and the trip , The facility is nice and clean , good value The parking lot is kind of busy but the location is good for business WIfi is fast and the TV is easy and good picture

    4
    « To Stay Here, All Must Have a Photo ID »

    I stay in hotels aprox 20 - 30 nights/year, and in my experience most hotels require a photo ID with form of payment from the person who has the reservation. But for this hotel, ALL non-minors who are staying in a room must have photo ID. This hotel is strict about the rule, so be ready one and all who plan to stay, even if the rez is not under your name, you need photo ID. I want to acknowledge Stephanie, at the front desk, who was very patient, understanding and helpful. King room was spacious, clean, quiet and temp control worked well. Beds were comfortable, not too hard/soft, but sheets were worn and felt like sandpaper. Sink is outside toilet/shower room. Inside of fridge and microwave were clean. Cannot comment on any amenities/breakfast.

    5
    « Overall Stay »

    Stayed for 14 days. Had a great experience at this Hotel. Staff was very Professional and Helpful. Excellent experience. Breakfast was very well set up and a good variety of breakfast foods to choose from.Hotel staff was extremely professional and helpful.

    3
    « Will Work »

    I stayed here one night while in town on business. My room was clean and comfortable and the price was right. My room had no funky hotel smells and I was happy there was a refrigerator in the room. The bed was comfortable however I was glad I brought my own pillow. The continental breakfast left much to be desired, hash browns were cold as was the eggs and sausage. Someone was smoking down the staff hallway with the door open and the area leading to the breakfast area reeked of cigarette smoke.

    3
    « Average »

    The hotel and employees were average no one really went out of their way to make my stay enjoyable. They checked me in and that was that, no offer of amenities or anything. I ahve stayed there twice because its close. I have never had a bad experience but it also wasn't note worthy either.

    4
    « bowling mom »

    Very nice clean hotel Breakfast area needs some improvements to keep the hot foods hot. Everything in the hot area was cold. We had to use microwave to warm items up Overall the hotel was good. Very comfortable beds and nice hot water for showers. Staff was very willing to help with any issues we had and very friendly.

    3
    « Valentines Trip »

    My significant other and i decided to go to the Great American Outdoor Show in Harrisberg then visit the Cabelas in Hamburg. We stayed overnight in Reading and overall it was a nice place. Calm and quiet, the staff were very friendly and the room was clean and comfortable. The breakfast was yummy and had lots of options. The only negative was dealing with key cards. On 2 separate occassions i had to go back down to the front desk to have them reactivate both of my key cards. It wasnt a huge deal, just a little inconvenient. Other then that we were very satisfied and would consider coming back. Nice job.

    3
    « Convenience is Great! Close to everything. »

    My husband and I stay here at least two weekends out of a month to visit our children and grandchildren who live very close to the hotel. The hotel is average, but very accommodating to our needs. The rooms are nice, we only really sleep there, The internet service has been upgraded and is very good. The TV service is not all that great, if that is important to you. I could care less, I can stream movies and live TV on my computer. We have stayed there throughout the year and never really had a major problem or dissatisfaction with the hotel.

  • 4
    « We were pleasantly surprised »

    Wife and I unexpectedly had to stay overnight this past Friday and ended up here. The place was very clean and the staff were very kind. We ended up with a room change but that was only because they were dead and the key they gave us did not work so when I went to the desk I joked with them about upping our room for the extra walking we had to do :). The gentleman laughed and gave us a larger room. We just love it when we get to meet people who are in the service industry and know how to joke and just get along with people. Anyhow, this place is close to the highway, has a diner right out front which I was told was really good and most importantly right up the road is good ol Dunkin Donuts. We would definitely stay here again in the future.

    5
    « Wonderful stay. »

    Stayed here one night. Very clean. Great staff they were very helpful and went above and beyond. Had a very nice king room. Clean and nicely decorated. Some very helpful extras in the room like USB power ports and extra plugs everywhere. Check out easy and quick. Thanks!

    5
    « Excellent »

    We stayed here over Dr. King holiday-weekend. We stay here always. When we visit family. Front desk female(stephanie) was excellent & very nice. Dinner in front of hotel is great also 2. Hotel very close to every thing as well. Excellent stay all around.

    4
    « Nice and Clean »

    It is a nice hotel that is kept clean. Staff is helpful. The breakfast is nothing to write home about but it is free and well stocked. It is easy to reach from the road and has a very nice diner in front of it.

    4
    « Perfect for a quick over-nighter w/ our dogs »

    We checked in after 10pm and checked out before 9am. It was a quick stay, but a perfect one as we were traveling with our 2 greyhounds and the pet fee was only $15! Since the room included a King bed and sofa-bed, the additional floor space was convenient for the dogs to have their own area to lay down and relax. The room was very clean and had the basic amenities, which was adequate for our stay. The hotel was well maintained and nicely decorated-- probably a notch or 2 above the average Best Western brand. The complimentary hot breakfast was a big plus, too! Also, the staff was very friendly and helpful-- especially Holly. She found a local restaurant that still delivered after midnight on a weeknight! Wow--major points for that!

    4
    « Incredible Value »

    Our stay was very nice. The staff was professional, the breakfast was delicious and our room was comfortable and pleasant. It was a great way to spend our anniversary. The only thing we missed was the pool and spa.

    5
    « Very nice and clean »

    I was very impressed. I believe this hotel may be fairly new. Very clean rooms along with the rest of the hotel. We had a king room. Concierge staff very accomodating and nice. Held our luggage for us behind their desk while we had a car appt.on check out day. Nice hot breakfast. Convenient location to 222. Would stay here again.

    3
    « Close to Amish at a fair price. »

    The hotel is near Amish Country so it was a good choice to rest before driving a long haul to our next stop. Maintenance of room is acceptable but not grand, the shower had mold and mildew...the sheets on bed did not feel fresh.

    5
    « Great location & Service »

    The Hotel is very clean and the service was great. The breakfast bar had so much food to choice from and well worth it. The eggs had to be reheated in the microwave however overall they get an "A". Will stay there again.

    5
    « A wonderful place to stay »

    The Best Western in Reading Pa. was one of the best hotels I have ever stayed at. As soon as we entered the lobby we were greeted and welcomed. The staff were helpful and pleasant. The room was very quiet and the bed was excellent! The continental breakfast was better than we have had in other hotels and manned by the sweetest gentleman! He went out of his way to be helpful! I would highly recommend this hotel!

  • 5
    « Pleasantly Surprised... »

    Appealing rooms and inviting common areas - nicely decorated for the holidays. People friendly and pet friendly staff too. During previous visits to Reading, PA we've stayed at the (1) Inn at Reading, (2) Quality, and (3) Country Inn & Suites and this Best Western Plus far exceeds these other hotels in quality, appeal, and value. It was a very positive experience and will book again for future visits to the Reading, PA area.

    5
    « Best for the buck »

    I only stay to cut my drive, so much is not needed or a worry. As long as clean and friendly, I am happy. I appreciated the array of nearby restaurants and conveniences. Easily getting gas and back to interstate was great.

    5
    « Hotel Review »

    Was a very nice hotel. Well worth the visit. We were traveling with our two small pets which is usually a very hard thing to do but the hotel was wonderful. The breakfast was very nice. Cannot beat this hotel.

    3
    « Jacuzzi room »

    There was hair and residue in my Jacuzzi.The room smelled stale,and musty.The breakfast was great.The server was excellent,we left him a big tip.I booked for a Jacuzzi room because it was my anniversary.I was promised hearts on the bed and rose petals.When we got there,after a five hour trip,there was nothing.

    5
    « Need a place to stay look up Best Western »

    If anyone is looking for a quick place to stay that is clean with friendly and helpful staff I would recommend the Best Western. I have stayed in several Best Westerns and my experience has been great. The rate was very reasonable as well

    5
    « Another wonderful stay.... »

    The staff is always pleasant, the rooms clean and breakfast great. Always get a great rate, very convenient for us as we work in the area couple times a month. Will absolutely stay there again very soon.

    4
    « Best Western Shillington »

    Good hotel! The staff was really nice! I enjoyed the breakfast, which still had a good selection out, even late (we didn't get there until 9:40am on Sunday morning). The bed was a little firm for our taste, but other than that, the room was great! Comfortable, clean and quiet.. just as I appreciate!

    3
    « Port in a storm »

    For a one night stay it was OK. If you can't overlook little things than this is not the room for you. Staff was very professional and accommodating. Easy access to get there and parking was ample. Breakfast was good but room was very cramped,

    4
    « Nice Hotel, Iffy Breakfast »

    The hotel was nice, comfortable, accommodating, etc. The hit breakfast was not good if you wanted eggs, meat and potatoes. It was dried out and the coffee was weak. Other than an iffy breakfast the hotel was very nice with friendly staff.

    5
    « GREAT STAY »

    Fantastic place to stay in the Lancaster / Adamstown area. Room 431 was very clean with great mattresses and a sparklingly clean bathroom. The Front Desk clerk was well dressed and very polite. The continental breakfast in the morning was hot, fresh and delicious. The older gentleman who attended this area took impeccable care to keep everything clean and the pans full of hot food. I'd only wished I'd gotten the names of these two gentlemen to tell BW about them! :-( This is a pet friendly hotel too! (We didn't have cause to take our beloved fur-kids with us but if they do come with us, this is the place they will be! ) Great experience, we will def be back to this hotel again.

  • 4
    « A Reliable Place to Stay, Always Consistent Quality »

    This was our third stay at this property. We pick it because we are Best Western Travel members, plus we have always been happy with our stays. In addition, we like the restaurant that's right in front of it. The staff are always friendly and competent. We had absolutely no complaints or problems. The room was spacious and clean. Despite a couple busloads of tourists staying there it was quiet. Desk staff are always happy to answer questions. We also like this property because it is out of town a bit and therefore quieter. There is a mall nearby and a large grocery store down the road, so things are still convenient. Easy to get on and off highways too.

    4
    « getaway trip »

    We have stayed at this property before. It has always been clean which is a priority for us. The location is great if you are in the area 'antiquing'. The building sits far back enough off the road to keep noise to a minimum. The breakfast is nicely set up and is good. The room was large and nicely decorated. We will definitely be back here on our next trip to this area.

    5
    « Clean and reasonable price »

    The room was clean, as was the lobby and breakfast area. Friendly staff, very accommodating. Small but adequate Fitness center. We stayed four nights while enjoying the Amish and the adjoining area. Very convenient to everything we wanted to visit. If we were to travel to the Reading area again, we would have no problem staying there again.

    5
    « Breakfast »

    Services are excellent. Breakfast is another story. I am disappointed with breakfast. Sausage seem like they are not cooked. Eggs - all with cheese in between. Most of the people there hardly eat the sausages. grading for breakfast with Best Western Hotel name ... 3. Other Best Western Hotels have the same but well cook sausages, egg - no cheese in between and larger breakfast room. I always stay in Best Western for its name, quality, excellent breakfast and service, and price.

    4
    « Nice »

    Nice , clean and location was great for our needs, coffee maker should be closer to the sink or frig/microwave, that is the only thing I would change. Front desk girl was very helpful and got us checked in quickly. Would def stay here again when we're in the area ! For being located on the main hwy it was surprisingly quite.

    3
    « Kicking myself for not booking brand new Fairfield inn »

    This is an older hotel making renovations to the rooms. In my reservation I requested an updated room. Girl on desk was apathetic upon greeting us and during check-in. Not rude but not welcoming - could care less kind of attitude. As we entered the lobby smelled old and musty. The hall on our non-smoking floor smelled of smoke. But all doors had "no smoking" on them. Entered room. Smelled old musty and a hint of smoke. My husband said it was fine so we unpacked, who wants to have to deal with issues after a long day. Then it started. My lungs started filling with allergies and asthma started acting up. Not horrible but becoming more obvious. We went out to dinner. When we returned I spoke to night clerk (still apathetic) I politely explained that I understand it's an old hotel and they are renovating, due to my health we needed to move. Although she didn't say anything or look up at me she went to work, pulled a card from a file, types on her PC asked our room and name then made new keys and asked we return the old ones when moved. Next room- renovated. Smelled good. Looks great. However as I went to sink to brush my teeth - DIRTY!! Toothpaste all over the faucet and shaving stubble in the sink. Gross. I used my sanitizing lotion and towel to wipe everything down just so we could get this night over. There is a brand new completely non- smoking Fairfield Inn in town. This was a bit less expensive. Never again will I make this mistake. My health is worth more than this. Go to the Fairfield Inn. I gave this a 3 because I believe there is hope. They are making the upgrades. But they really need to work on front desk and housekeeping.

    1
    « Dirty, Smelly, don't waste your $$ »

    Very poor experience with the Best Western in Reading, PA. Upon check-in, we noticed distinct musty, wet smells in the lobby and elevators on the way to the first room we were assigned, which smelled like mold and layers of dust despite a "newly replaced" rug. Desk chair has no padding, tear holes and squeaky to sit in. Upon bringing it to the desk clerks attention, we were assigned a different but equally dirty room including toothpaste and whiskers left in the sink. Allergies and total disgust instead of a restful nights sleep. Avoid at all costs. Needs major renovations...

    4
    « Getting a bit dated, ok stay for the price. »

    I have stayed here before with mixed feelings about it. Lobby is getting a bit dated and worn. Our room was ok, pillows were small and quite uncomfortable. Was clean and safe I must say but there are better choices in the area. Only stayed here again because we got in late and first choice of hotels was full.

    5
    « Great Hotel »

    The front desk, the housekeepers, and the breakfast staff were all very friendly and accommodating. The room was the perfect size. The shower was great with plenty of hot water and a full-pressure shower head. I loved that the room had a microwave and refrigerator. Delicious waffles for breakfast. Great location. We stayed here during the NHRA weekend. The hotel was only 20 minutes from the racetrack. Plenty of restaurants and stores nearby. Right next door to Tom Sturgis pretzels!

    4
    « Here for the Drag Races »

    Hotel was clean and modern with friendly front desk people who help us with dinner options at the local restaurants. Rooms were clean and roomy with plenty of towels! Beds were good but the pillows were a little lumpy and hard for me but not a deal breaker. Water was plentiful and HOT. We did have ants show up on the last night as we were eating our leftover Chinese. Walked away from the table in room for 10 minutes and BAM they were there. They were also in the trash can. We quickly removed all trash from our room and they disappeared. This hotel had the best larger breakfast with the sweetest cook making sure all selections were quickly replenished and asking everyone if he could get them ANYTHING. This was a treat every morning. I really liked this hotel and their staff and will stay agin

  • 5
    « EVEN WITH THE POPE'S VISIT - STILL GAVE DOWN HOME FEELING »

    I booked this trip in advance for a semi annual business trip to the area. Upon questioning the price being slightly higher, I found out they were sold out due to the impending visit from The Pope. Upon checking in, I asked if I could get a little better price. The desk clerk was more than helpful in accommodating. All through my stay, knowing how full the hotel was, they never once said no to a request or did anything but give top notch service. This also included having plenty of quality food for the free breakfast. They even added extra hours to accommodate all those guests. I would continue to recommend this hotel to anyone for a great value and great service.

    5
    « Overall service »

    I was in Redding for the Pope's visit in Philly. I found the hotel was very accommodating. The staff were friendly and helpful. I especially want to compliment "Samia" the young girl that served the morning breakfast. She was pleasant and helpful always with a smile.

    5
    « Relaxing Weekend. »

    My b/f and I stayed here Sept. 2015. We were visiting his sister who is only 5 minutes from the Hotel. This hotel was easy to get to from the Pa Turnpike. Its was very clean, everyone was very friendly. The breakfast they offer is more than I imagined. We will definitely be staying here on our next visit and many more after that.

 

Venir à l'hôtel ...

Toutes les directions


Depuis : l'Interstate 78. Vers l'ouest, sortie 54A de l'I78W vers l'US-222S. Continuez dans Reading. Prenez la sortie Shillington sur l'US-222 (PA route 724E). Tournez à droite sur l'US-222 Business. Le Best Western Plus® Reading Inn & Suites est sur la gauche. Direction est : Sortie 29 de l'I78E jusqu'à la PA route 61S (sortie Reading). Rejoignez la PA route. 222S dans Reading. Sortie Shillington (PA route 724E). Tournez à droite sur l'US-222 Business. Le Best Western Plus® Reading Inn & Suites se trouve sur la gauche.


Depuis : l'US-30. Rejoignez US-222 North en direction d'Ephrata/Reading. Suivez l'US-222 North sur environ 37 kilomètres (ignorez les sorties de Adamstown et Mohnton). Pren...

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