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BEST WESTERN Plus San Antonio East Inn & Suites,  San Antonio

4.5/5  - basé sur 298 notations.
8669 E IH-10, 78109, San Antonio, United States - Voir la carte
+1 210 661 8669 +1 210 661 8671

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Les points forts de l'hôtel

  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Air conditionné
    Air conditionné
  • Parking gratuit
    Parking gratuit
  • Parking extérieur
    Parking extérieur
  • Piscine extérieure
    Piscine extérieure
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Note des voyageurs TripAdvisor
Sur la base de 298 avis de voyageur
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Jouissant d'une situation idéale sur l'Interstate 10, dans le Texas central, le BEST WESTERN PLUS San Antonio East Inn & Suites est un hôtel récemment construit, situé à une quinzaine de kilomètres du tristement célèbre Alamo, de Riverwalk, du Dôme de l'Alamo et de nombreux magasins et restaurants incontournables. L'AT&T Center, stade des San Antonio Spurs, est à huit kilomètres seulement. Les clients séjournant au BEST WESTERN PLUS San Antonio East Inn & Suites pourront visiter les Jardins botaniques de San Antonio et le Musée de Fort Sam Houston, tous deux à quinze minutes de l'hôtel. Les familles en visite dans la région pourront passer une journée au parc aquatique Splashtown de San Antonio, au zoo de San Antonio et à Seaworld® San Antonio, ou encore visiter les grottes de Natural Bridge, tous à une trentaine de minutes de l'hôtel. Les voyageurs d'affaires apprécieront la proximité de Lockheed Martin, du centre de congrès de Gonzalez et de la base aérienne de Randolph. Cet hôtel de la région de San Antonio propose plusieurs types de chambres, notamment des chambres avec kitchenettes, et des suites. Chaque chambre agréablement aménagée comprend four à micro-ondes, réfrigérateur, télévision LCD 81 cm, télévision câblée et accès gratuit à Internet haut débit. Entamez la journée du bon pied en visitant notre bar de petit déjeuner chaud, complet et gratuit avant de profiter des autres équipements de l'hôtel tels que la piscine extérieure et le bain bouillonnant, l'aire d'entraînement et le centre d'affaires. Dévoué et serviable, le personnel du BEST WESTERN PLUS San Antonio East Inn & Suites ne manquera pas de vous aider à passer un séjour inoubliable et divertissant à San Antonio, au Texas. Réservez votre chambre dès aujourd'hui et faites des économies !

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Avis de nos clients


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Basé sur l'avis de 298 voyageurs
Certificate of Excellence
 
NOTE ATTRIBUÉE CONSULTEZ LES AVIS POUR RÉSUMÉ DES NOTES
Excellent
 
203
Très bon
 
63
Moyen
 
20
Médiocre
 
7
Horrible
 
5
En couple En couple 63
En famille En famille 96
Escapade entre amis Escapade entre amis 14
Professionnel Professionnel 83
Voyage solo Voyage solo 20
Propreté
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Chambres
Service
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Rapport qualité / prix
BEST WESTERN Plus San Antonio East Inn & Suites,San Antonio
  • 5
    « thanksgiving week »

    Very nice friendly staff. Clean environment , location is good for travel downtown and nearby Randolph AFB. We attended the Christmas River Walk Light show parade the seating for the paid seats were crowded and dangerously close to the edge of the river

    4
    « Good stable quality »

    Check in was easy, door was broken in first room but we were quickly moved to another. Fitness centre was better equiped than most and pool area look good for a hot day. Parking was also plentiful. Room was well appointed with comfortable beds. These beds were a little soft but some people seem to like this. Breakfast was ok with all the usual stuff. Dinning room small so get in early if you want a seat!.

    3
    « Clean but needing updates. »

    Clean but needing updates. We booked this hotel based on reviews from Hotels.com. However, when we enter the lobby we were disappointed that it was small, the furniture needed updating. It was just sort of dingy and dark. The room had a strange smell, and the carpets were in need of a good shampooing. The beds were comfortable. The room was Clean. The bathroom had soap dispensers in the shower and above the sink. They did not work. The hotel was quiet. The staff was super friendly. The breakfast was good, but the breakfast room where it was served, it was very small. We felt rushed so that other people could sit at a table. With some modification and updates, and a larger breakfast area., This could be a nice hotel. However, next time we will stay at Newer hotel for the same price.

    5
    « Absolutely great! »

    The staff was more than helpful in accommodating my requests. Room was nice, property was well managed, staff was very nice. The property has video camera security which was a releif because we were moving and puliing a boat that was uncovered. I didn't want to worry all night. Overall pleasant stay.

    5
    « Soccer Tournament with Family »

    Staff was Very nice , Free Parking , Rooms are decent ,breakfast included Coffee ready to be served , 18 minutes from Downtown, A Good place with Family and Resonable Cost. I would defently stay here again . Specialy with a group of people .

    5
    « Nice, quite and clean »

    Super nice hotel. The service was good, the room was clean, the bed was nice and the breakfast fine. We had a nice shower and slept like babies, for a fair price. We definitely recommend this hotel. The standard is high for the price.

    3
    « I was satisfied. »

    I was satisfied with the hotel over all. They had friendly staff at the front desk. The rooms were average with comfy beds. One thing I enjoyed was all the TV stations they had to offer. I watch VH1! I would of stayed a few more nights if their rates were a bit more reasonable.

    5
    « The little secret »

    If you are looking for a motel that has a fancy setting, this in not your hotel. But if you are looking for a motel that has a reasonable price and helpful staff.. this is the place. Been to too many places where you are just a number, here you are a person

    3
    « Good Value »

    This hotel is on the outskirts of San Antonio it was very clean & comfortable. Breakfast was good and filling. Bed was comfortable and pillows were ok. All in all it filled the purpose for a stay when you have to work.

    5
    « Great Stay, Especially on your Wedding Day! »

    My wife and I made a group reservation here for our wedding, and we could not have been happier. Everything was clean, and the staff was very kind and eager to help with any issues during our stay. The night of our wedding, we came back to a very nice surprise in our room! The staff had laid rose petals throughout the room and even had a bottle of champagne chilled on the table. It was a very nice surprise for our wedding night! Definitely recommend!

  • 5
    « Honesty and customer service make the difference »

    The physical condition of the building is OK, but the customer service is super. They are humble and honest!!! The front desk staff gave us excellent service as well as Rosita in the kitchen and the cleaning staff. We left a disney toy when we left. They called me that we left it there, and they took the time to keep it and wait for us to pick it up. Thank you Way to go!!!! 5 stars.

    5
    « No complaints »

    Breakfast was good! Stay was nice. Very quiet.. view was awful! Otherwise no complaints. Very friendly. Watched you like a hawk when you went outside for some reason. Added security I suppose! Bed was very comfortable

    5
    « Nice place to stay »

    The room was clean and quiet and as always the very friendly staff made our stay enjoyable. Breakfast was also very good with plenty of options including fresh fruit. This is the second time to stay at this location which is easy to find.

    5
    « Superior Customer Service, Very Clean Room and Super Comfy Bed »

    We only spent one night at this hotel as we were driving through Texas, but we were pleasantly surprised by how terrific the customer service and front desk personnel treated us. It was definitely the best we've been treated at a hotel in a very, very long time (and that includes visits to 5 star hotels). Additionally, the room was very clean and the beds were extremely comfortable.

    2
    « Nothing special, did not enjoy my stay »

    Got a wake up call at 7:45am from staff power washing the side of the building. I thought it was the cleaning staff, nope. They are under construction or remodeling on the opposite side of the entrance to the hotel. The beds & pillows were not comfy, the breakfast was surprising what they had, but I still ate 3 bananas & yogurt. The shower head sucked & shower made weird noises when walking around, unsafe for elderly cause the tub inner lining did move with stepping around in the shower. The staff was nice when checking in @midnight.

    5
    « Awesome Best Western »

    This location by far exceeded my families expectations!! Friendly staff, comfortable beds, clean room and great breakfast!! If you are looking for a hotel to stay with your family , this is the one to go to. It's not far from downtown San Antonio. It's close to shopping and food places.

    5
    « Great Staff »

    Very friendly and helpful staff at every step. Knowledgeable about local attractions and good advice about easy ways to take advantage of local customs. The properties and amenities were a very good value and the staff makes it an excellent stay.

    5
    « Truck Repair »

    Stuck in San Antonio,TX due to truck repair hotel picked me up and took me to hotel,stores anything that I needed they helped me out Staff was very helpful, clean rooms good breakfast Security was visible

    5
    « The TOP team in customer servive! »

    Mr. Patel and his team are the epitome of what customer service should be! The hotel is very clean, comfortable and well run. The staff make their guests feel very welcome and go out of their way to make the stay pleasant!

    3
    « Nice staff »

    Good for an overnight stay. Staff were very accommodating and even called me when I accidentally booked a smoking queen room instead of a regular room. A little hard to access back to the freeway, unless you drive through the gravel parking lot by the hotel.

  • 5
    « Great experience »

    Our trip to San Antonio was to attend by brother's memorial service. It was an 1100 mile/18hr trip for us that we made in one day. It was so nice to be greeted by a professional and caring staff. The bed was amazing and the room was very clean. We only stayed for 2 nights and left in the middle of the night to make the long trip home. Once again, we were greeted with professionalism not seen in a lot of hotels these days. They even offered to get us a light breakfast before our departure. I would definitely stay here again.

    5
    « Highly recommended »

    I've stayed here multiple times and the staff is always nice and accommodating. This hotel offers adequate truck parking. Rooms are very clean and comfortable. Located only a short drive from San Antonio. Don't forget breakfast. It's actually good here.

    5
    « In The Top 3 Best Hotel Experiences I Have Ever Had »

    Let me begin by saying that this was not the hotel I had originally booked. I was searching for a hotel/motel that offered smoking rooms which is very difficult to find. I booked a room at another chain and when I arrived I knew from the location and the way the hotel looked from the outside I would not be staying there Lucky for me I was able to cancel before 6 pm without having to pay. I then went to the Best Western Plus. We were impressed with how well taken care of it was from the outside and upon entering the lobby and being greeted by the desk clerk we knew this was the hotel for us. We booked the room for 3 nights and the clerk gave us a special of 15% off the first 2 nights. Our room was clean and had all of the amenities you expect. It also had a mini fridge and coffee maker. Since most hotels have just the single cup coffee maker we always take our own full sized machine they had no problem with us using our own. The bed and pillows were comfortable and the air conditioning was cold. Our room was on the 3rd floor and the floor was quiet although it faced the freeway you could not hear the noise from the cars. The staff was friendly and seemed to truly enjoy serving and assisting the guests. I am not a fan of breakfast but my husband loves it and he said the biscuits and gravy were exceptional. I did go to the dining room with him and they had a wide variety of breakfast items from cereal and sweet rolls to eggs, sausage and waffles. This was in the top 3 best hotel experiences I have ever had.

    5
    « Love San Antonio »

    Staff was courteous, lots of varieties for BF, pool is small, beds are comfy. I had a hard time logging into the WIFI great selection of channels. Coffee was great. I don't know what else to type. It says it has to be over 200 characters.

    5
    « Clean, Affordable, Bare Bones Hotel »

    When I saw the rating for this hotel, I expected some fancy, upgraded hotel, but it is NOT. This hotel is a basic, bare-bones hotel that does what they do very well. The furnishings are NOT fancy, at all, but they maintain this facility meticulously. The housekeeping staff are really to be applauded because they do a great job cleaning this place. The bed was one of the most comfortable beds I've slept in (even some hotels over $300 a night). They spent the money in the right place! It is HOT in San Antonio and their air conditioner works GREAT! The staff, though, is where this place really, really shines. The entire staff was extremely friendly and helpful and just went out of their way to make my stay comfortable. The only thing potential travelers should know is that this place is kinda in the middle of nowhere. Literally. Not many restaurants or shopping. In fact, it is surrounded by trucking companies, so it is kind of dusty and gravel-ly. But the hotel is a great choice for those on a budget who just need a meticulously clean and comfortable place to sleep. If that's all you need, I would highly recommend. It worked great for me.

    5
    « What a wonderful hotel and staff. »

    K. Simmons, My family and I had an opportunity to stay at this hotel for 6 days. This was one of the cleanest hotels I think we have stayed in a long time. I traveled for a living for quite a few years. And I've had an opportunity stay in quite a few of the different hotel chains. The reason I'm giving this a great review, is the staff, the owners are terrific. My room was exceptional. The housekeeper's and everyone associated with this hotel deserves 5 stars. If Ever I need to return I will not hesitate.

    5
    « Mr »

    One of the quieter best westerns I've stayed in,on the east side of San Antonio,not that far from downtown,front desk very friendly and helpful lot of smiles! Breakfast not crowded as usual and plentiful.

    5
    « Trip to San Antonio »

    Everything about this hotel was just lovely. Devesh made my reservation. Elaina checked us in. Later that night Maribel helped in getting us a bowl of rice (my nephew's phone got wet at six flags). Excellent customer service from everyone we came into contact with. We stayed in the family suite and couldn't have been happier. I loved the two separate rooms and the living area plus a kitchen. Breakfast was very good. I am so glad I chose this Best Western. This will be my go to hotel when visiting San Antonio. The owners of this hotel have done an amazing job. They too should receive praise. Thank you again to everyone who made our stay the very best it could be. Your kindness touched our hearts.

    5
    « Lovely Place to Stay! »

    This hotel is situated right off I-10 West, MM585, San Antonio. The proprietor/manager, Mrs. Patel, was very helpful and pleasant upon checkin. The room was nice and clean. The beds are nice and tall. I love the soap and shampoo dispensers in the shower! Trying to fiddle with the little bottles in the shower is so frustrating. But I love those! Everything was clean. Breakfast was great and checkout was a breeze. The manager also signed me up for the rewards program. If you're planning to be in the area, this is the place to stay.

    5
    « Another Pleasant Visit »

    My hotel of choice when visiting San Antonio, TX, and Randolph Air Force Base 4 times per year. Wonderful, caring staff and very welcoming and attentive. Property is located in very convenient location close to the base with shopping and restaurants a short drive away. Easy-on, easy-off interstate 10. Will see them again in September, 2016......

  • 5
    « Truck at Freightliner dealer »

    I am having a really nice stay. The staff is extremely friendly & very helpful. Hot breakfast is really good. Pet friendly. They have a shuttle that picks you up from truck dealerships, to airport. Pool & jacuzzi & excercise room are nice. I highly rev omen this best western plus located in converse Texas .

    5
    « Wonderful Hotel! »

    We stayed for a little weekend get away and this hotel was peaceful, quiet and relaxing! Will come back again very soon. They were very understanding when we requested a late check in. Very clean in the bathroom, bedroom and in all the "kitchen" appliances as well.

    5
    « Great hotel near the San Antonio »

    Located right by the W10 highway on a way from Houston. We stopped by for a night on our way to San Antonio. It is only 15 minutes drive to the downtown. The room on 3rd floor was clean, spacious. Air condition was working well. Outside was +36 C. Room had microwave and fridge. Breakfast was fine. But breakfast room if small and we had to wait couple of minutes for the free table. Personnel was very pleasant and helpful. As hotel if near the highway it is a bit noisy. But for us it was OK. I attached pictures of the room.

    3
    « Average Room with a Great Staff »

    If you're looking for a simple bed to sleep in at an easily accessible location, this is the spot. I was visiting San Antonio for a wedding and most of my family was staying here. It is located conveniently so my family and I never got lost trying to find our way around San Antonio. We had a hard time figuring out the entrance though, because there were a lot of signs for another property that were all along the edge of the Best Western Plus, and there was only one tiny sign showing where the entrance was to the actual hotel. The room was clean, however, I was disappointed with the quality of the bed, which is very important to me while staying at a hotel. The shower was also terrible and the bathroom layout was awkward to navigate. The free breakfast was mediocre, but since it was free, I didn't mind. The key card access was broken on the pool so we had to reach over and open it from the inside, which seems unsafe to me. The internet was also constantly disconnecting from any of mine or my family's devices, so we had a hard time when we had some work to get done. The staff however were very kind. One of the front desk agents were training, so the check in and check out processes were slow since the other agent was taking her time to show the trainee, but we didn't mind at all. They were very kind the entire time, and even made us our waffles one of the mornings. Overall, I would return because the staff was nice and the location was easy to find for someone out of town like myself, but I wasn't totally pleased with the room. If I was offered a discount beyond my AAA rate, I would stay, but not at the regular rates.

    5
    « Excellent Staff »

    I can not say enough about the staff at this hotel. Caring, informative on the local area. Probably the nicest staff I have encountered in awhile. Highly recommend if you are looking for a pleasurable staff with your stay. The location is far from the downtown, but a 15 minute drive will have you at the river walk, so I would say a cheap cab/ uber/ lyft ride away.

    5
    « Best experience »

    We stayed for 4 nights, and each night we were greeted by the staff like they had missed us. It is like getting home from a long day and someone waiting at home to greet you. We enjoyed the breakfast and I was able to continue with my school work thanks to the in-room internet access.

    4
    « Texas Hospitality »

    Very pleasant and helpful staff. Entire hotel was clean as was the room. Room was nicely furnished, well maintained, and had ample storage. Free breakfast hotels usually have a not great but adequate buffet, but not here. Needs improvement. Otherwise a great stay and a great hotel, worth the $$. Bed was comfortable but not firm enough for me in all areas, maybe worn?

    5
    « Excellent service, amenties, and staff! »

    Best Western Plus East San Antonio has a convenient location right off I-10 with ample parking, which was convenient for me driving a 20ft U-HAUL. It is pet-friendly, clean, and has friendly and helpful staff! Great value!

    4
    « Good Place to Stay »

    great customer service. room over priced, but nice place to stay. grounds/bldg very clean, convenient locations for us being located near family outside of San Antonio, easy off/on, quiet area, will lit parking area

    5
    « June 10-12 2016 »

    I have been using this hotel for our family reunion for at least 4 years. They have maintained it very well and it looks as good as it did on my 1st stay. The staff is always polite, friendly and makes my stay very comfortable.

  • 4
    « Positive »

    A little pricey, but was close to where our family lives. Nice breakfast options, super nice breakfast matron. Quick to fix any problems in room, room very comfortable with comfortable seating options and good iron and hair dryer. Good parking close to hotel. Nice to receive free paper.

    2
    « Flirty Employees »

    I came here with my husband. Everything was okay the jacuzzi was ok breakfast was ok. But the employees here made it impossible for me and my husband enjoy each other. While eating breakfast one of the employees was being very flirty with my husband and I lost my appetite we had to leave the breakfast area it was that bad. We go into our rooms and pack up once we turn the keys into the front desk lady she too gives my husband a very sexual look that was very unbelievable. I was disgusted and ashamed of them so I just grabbed my stuff didn't even take a receipt and left! My husband too was confused by their actions so he promptly followed me out the door.

    4
    « Stayed two nights »

    We stayed two nights whilst visiting the area on a road trip. Super friendly staff at front desk. Went out of their way to help with recommendations for food and activities. Room was standard, cean, tidy and comfortable. The pool area was nice and welcome given the heat. Breakfast was the usual fare, but plenty of variety. I enjoyed the breakfast tacos.

    5
    « Great staff and comfy stay »

    Very nice and clean. Very friendly staff. Our truck broke down and we were forced to stay here and I'm glad we did. only gripe i have is they have dish network for cable service. i hate dish network lol. They have a decent free breakfast with french toast sticks, eggs, sausage, waffle maker (in the shape of texas HAHA), and the usuals, oatmeal, cereal, muffins, etc. They also have a shuttle service if you need to go anywhere somewhat close by. Dish network cable, wifi, and thermostat controlled air conditioning.

    2
    « Should have slept in my truck »

    Bad. I stayed her as a last resort I should have slept in my truck. The staff was very douchey and thought they were doing me a favor by letting me stay at the hotel, nope I do not recommend. bed horrible and room not clean.

    5
    « Passing thru »

    Best western seems to be a pretty safe pick. Got in late, it was right off the freeway. Rooms were nice, good sized and clean. Breakfast was not to bad, typical hotel breakfast. All the staff that we dealt with wee very friendly. Would have liked to stay longer to really enjoy it but bad to get back on the road.

    4
    « No Issues »

    From the moment I checked in; everyone was very nice. Rooms are clean and well kept up. Bed was comfortable; bathroom was clean. Great water pressure. Breakfast was nice, good variety of items. Would recommend this place.

    5
    « Very well done »

    Upon arrival i was greeted by front desk. The property is greatly maintained. Has all amenities that you will need for your stay. Plenty of parking for all size vehicle's. Breakfast included. Will return.

    4
    « Great »

    Everything was good, had no problems with this hotel, room, parking, service, ice machine, bed, bathroom was nice, shower had plenty of room etc it was all ok. I would recommend to other to stay here.

    4
    « Very Nice »

    Very nice and clean hotel. The room was large and comfortable. There were a lot of people staying there, but it was not noisy, room was quite. Breakfast was more than adequate. Nothing really close to eat, but not all that far if you avoid the 5 oclock rush. Staff was very nice and friendly.

  • 5
    « Very Nice Stay »

    Traveled to San Antonio Texas area for visit to Randolph AFB. Hotel property is located off I-10 and not too far from the base. Restaurants and shopping is within 12-15 minute drive. Gas station is seconds away. Easy off & on the interstate. Nice room. Everything worked. Bed was not new but not too old. Was comfortable as was the chair & ottoman in the room. Internet was fast and reliable. Hot breakfast was above average. Staff at front desk were polite and courteous. Very nice stay. Will use this hotel every time I visit San Antonio which is about every 3 months.

    2
    « No Return Stay »

    We were disappointed in our stay. We stayed at this location previously and were impressed enough to come back. Sad to say it will be our last time staying there. Mold on the shower product dispensers, packed with people and the price was insane for the room we had.

    5
    « Great stay »

    The staff was super friendly and helpful from arrival to departure. Our room was spacious and comfortable. With one queen bed we had plenty of room to stretch out. Happy to have a coffee maker, microwave and refrigerator. Clean quiet room. Breakfast was great- especially loved the fresh berries, that is a rarity at most motels. Very short drive to Alamodome-15 minutes so location is fine.

    5
    « Had a great 4 night stay here »

    Our room was very nice and clean. Bed was comfortable as were the pillows. Best part was the staff. They were very friendly, helpful, and courteous even those who cleaned the rooms went out of their way to greet us every morning as we left. The breakfast was standard fare and was good for what you got. We even let our grandkids take to the pool which was too cold for me but they enjoyed it. Overall we will stay here again. The only downside is that it is very close to I10 which means traffic noise but I wear ear plugs so it didn't bother me.

    4
    « Nice Place »

    Typical Best Western. Looks to be a fairly new property. Easy access if traveling west toward San Antonio, but can be difficult if traveling east during peak periods. Clean, spacious rooms. Friendly desk staff. Good breakfast with eggs, sausage, waffles etc. Try Baysides Seafood in Converse, less than 10 minute drive.

    5
    « Awesome Service from Beginning to End »

    The staff were super accommodating. They were very professional and the rooms were VERY clean! I was greeted with a pleasant, sweet aroma (vanilla almond, I think) as soon as I opened the door to my room and each time thereafter. Clean sheets, clean & folded towels, clean floors and a very clean restroom. They even allowed me an extra hour or so after checkout time expired to shower and change clothes (I ran a half marathon and traffic caused me to run late getting back to the hotel)! As I was leaving my room for checkout, I bumped into the housekeeping staff and one of them said to me, "Hi Mr. Lopez! I hope you enjoyed your run downtown!" I was blown away that the staff was informed of that and acknowledged it! It was a very sweet gesture. The reception staff showed genuine interest in me and even took a picture of me and my medal and boasted about my achievement on their Facebook page! :) The only thing is that the hot tub wasn't hot enough (it was clean and the jets worked, but the heating element may need changing). Aside from that, this hotel is GREAT and it's a 15-20 minute drive away from downtown San Antonio. Avani Patel and Company made sure I was well taken care of and I had an awesome lodging experience.

    5
    « Great Customer Service »

    The staff at this location was exceptionally friendly and helpful. We never would have found the place but the gentleman at the front called and made sure we were all set to get there. He was there when we arrived at the hotel and his demeanor never wavered. He was polite and helpful making the experience a pleasant one.

    5
    « Best Western experience »

    The staff really went above and beyond to make my stay as pleasant as possible during a very rough time for me. I was there doing work on my house which had been destroyed. The room was super clean, all staff was friendly and helpful even bringing extra towels when I asked and I didn't have to wait for them forever like I have other places I have stayed! A+++ Rating

    5
    « Family Trip »

    Helped so much with everything getting checked in, maps, kid friendly(4 kids), clean rooms, breakfast was hot and fresh, very friendly staff from front desk to house keeping, I will be back for sure. Swimming pool was nice having hot tub next to it. My kids were so happy to go back after a trip to the zoo..

    4
    « Wonderful Management, Comfortable beds »

    We overall enjoyed our stay at this hotel. The rooms were spacious if a bit outdated but it was not really a concern for us. The beds were comfortable. We value cleanliness and customer service above everything. Cleanliness was acceptable and customer service was extraordinary. The general manager, Rupesh Patel, was absolutely wonderful and his staff were all excellent as well. For this reason, we will recommend this hotel when in the area.

  • 4
    « Best Western in San Antonio I-10 »

    This hotel is great! I recommend it to anyone in the area. It is near the military base and a great spot right off of the tollway if you are going South or North. The management is great and so is all of the personnel.

    5
    « Wonderful brief stay »

    We arrived late after a dance competition and the front desk staff was amazing! They greeted us like old friends, giving us all the information we needed, answering our questions and even asking about how the competition went. The room was very clean and comfortable and the beds felt amazing. The free hot breakfast exceeded our expectations by far. And the manager even checked on us at breakfast to make sure our stay was going well. I would HIGHLY recommend this hotel to family and friends staying in San Antonio.

    5
    « Great Hotel & Staff »

    Stayed here for 4 nights while my truck was getting repaired. Arrived around 9am and began check in, but had to wait on a room briefly (I didn't have reservations). I was offered breakfast and to make myself at home while I waited. This was greatly appreciated! Didn't take long to get my key and into room. Room was single King bed with big screen tv, microwave and fridge. Everything was great. Breakfast staff, housekeeping, front desk, even maintenance were all very friendly and made me feel welcomed. Front desk was a great help when I needed to extend my stay 2 times (it was a busy week for them with a rodeo in town). This was the best customer service I have experienced at a hotel and highly recommend this location. They even have truck parking!!

    5
    « Extra time to visit The Alamo »

    We stayed 2 nights on our 2 week vacation to spend one whole day at and around the Alamo. The rooms are very comfortable and they do have a hot tub but in the winter months they save money by not heating it 24/7. You just need to let the desk know about 30 to 40 minutes prior to you want to use it. It isn't a big deal with me. I would recommend this location any time you pass this area since it is very easy access to I-10 and only minutes from downtown.

    4
    « Great Hotel »

    Stayed here recently on a vacation to San Antonio. The hotel is located just a few miles away from most attractions. Everything was clean and the hotel was quiet. Great breakfast. All of he staff were helpful and nice.

    5
    « great experience »

    This particular hotel was superlative with their service and cleanliness. The beds were good. The lady in the breakfast room went beyond her duties to assure our needs. The rooms were clean and comfortable. WiFi was available.

    4
    « Warm Welcome »

    Called ahead to make sure room was available, wanted to get out of San Antonio to avoid the morning rush. Spacious, clean room. Comfortable seating, large TV. In room refrigerator and microwave as promised. Beware you are on the edge of town, industrial area, isolated. Hotel used by truckers as layover. Were given directions and map for food service 4-5 miles away. But driving in the dark, through a residential area proved to be very confusing [we don't have GPS]. So returned to nearby gas station for "Churches Chicken" Husband fell off the toilet seat as it was loose. When we brought it to the attention of the front desk the next morning, maintenance was there in five minutes to fix it.

    5
    « Excellent overall »

    Kind staff, comfortable beds, clean rooms, clean overall hotel. I was in town for a funeral and they were willing to make early arrival arrangements. However ended up arriving later and everyone I came in contact with was pleasant.

    5
    « Quiet and Comfortable »

    We are moving here and searched high and low for a hotel that was in a safe place, affordable, had last minute availability and would accept 3 medium-sized dogs When we spoke to the front desk to make a booking they were extremely nice and accommodating. They put us on the first floor near the side exit which was perfect, that way we could easily take out girls out to potty. The room was big enough to fit the 5 of us and everything we packed in our pick up truck and we still have room to move around. The bathrooms are a good size, lots of hot water and great water pressure. Our room has a microwave and mini fridge which is great for a long stay. All the staff are extremely friendly and helpful. I would definitely stay here again and/or recommend it to my friends and family.

    4
    « Outstanding »

    After returning from a disappointing cruise thru the Carribean, we visited the space center and then headed to San Antonio. We stopped here with plans to visit the San Jose mission and the Alamo the following day. The owners welcomed us with open arms. Unlike the surly cruise staff. The room was clean, luxury towels, comfy bed and plenty of outlets. We had just spent a week in a moldy, tissue paper thin toweled cruise. They had great recommendations for dinner. The next morning we signed up for another night. We were given detailed maps and recommendations for our day! Thank you for treating us like royalty!

  • 4
    « Nice Hotel »

    This hotel is right off the highway with easy on/off access to highway and many restaurants are only a short drive a way. The staff was very helpful and the breakfast was delicious with Texas shaped waffles!

    5
    « Awesome hotel! »

    The hotel was super clean. Pet friendly! (Worth a small fee) Great hot breakfast!-Wales, sausage, eggs, etc. Friendly staff! Would totally stay here over and over! Also have discount for AARP and military!

    5
    « National Guard Dill »

    Very good buy for twice the money.Clean,good food,friendly personal.A highter sign wood be the only suggestion i have.So if you want a clean,friendly,good value for the money place to stay this is it.

    5
    « Great Hotel »

    I stay at this hotel at least once a month during my travels to work in south Texas. It is in a great location and has an awesome staff who are always eager to help. I recommend this hotel to anyone traveling to the San Antonio area for business or pleasure.

    5
    « Had a perfect stay at this hotel! »

    I have never stayed at a hotel where the staff could not have been more helpful! Every day we were there, they helped us decide what would be a good thing to see or do, or a nice place to eat. In the mornings, the staff that put the breakfast out were so on top of things. I don't think I ever saw anything "run out", even when time to start shutting down for the morning. The lady came around to the tables to make sure there was nothing we needed. Just the sweetest people all the way around. The hotel was clean, rooms large and would recommend it every time. Parking was so easy and so easy to get to. They told us if we wanted to go somewhere and didn't know where it was, they would even print a map for us. We had GPS, so wasn't a problem, but that is how helpful they were.

    5
    « truck broken down, kenworth »

    stayed here for 3 days til my truck was fixed. excellent service all around. rooms are 4- star satisfactory. comfy beds, friendly staff. amazing breakfest, excellent blazing fast wifi. Ask for Judith or Ashley at the front desk... they also have a shuttle van that will take wherever you need to go.

    4
    « Quiet and restful »

    The most interesting feature to me was the double windows, presumably for noise reduction. Not double-pane, but two separate window assemblies with a 6-8 inch dead space between them. The room was quiet. Operable windows for fresh air. The staff was very friendly. The room had two overhead lights, which I appreciated. I hate dim hotel rooms and having to turn on all the lamps to get a decent level of light. The room had plenty of electrical outlets. A duplex outlet in the wall at desk level and in the base of the desk lamp. There was also an outlet near the bed. The pillows were nice and soft the bed had a good pillow-top mattress. I appreciated the swivel support for the TV. Even though it was a big (~40"?) TV, I was able to swivel it to face the desk. A single switch controlled the bathroom light and exhaust fan. The fan is NOT quiet, so I would have appreciated a separate switch. As best I recall, the mini fridge did not have a freezer compartment, so I wasn't able to refreeze cold packs.

    5
    « We will be bac »

    Our semi was broke down. We were here a week. The ladies at the front desk were all nice and pleasant. Great truck parkin. They hv smoking on the 3rd floor. When you get off the elevator, it is not all smoking. They keep rooms and hotel clean. Hv plenty of channels on tv.a fitness room. Good breakfast. Plenty of things to do around there. We come through here, we will be bac. We recommend this hotel. Rooms were big . shower was nice.

    5
    « Nice Hotel, Location Just Right »

    Traveled to the San Antonio area from Houston for business at Randolph AFB. Quality hotel and hotel staff. As Diamond status, was given upgrade to King Suite room. Asked for a "quiet area" and had a room on the far-side away from the freeway so was negligible freeway traffic noise. Hotel was not full, so had no "noise" from neighbors. ( I have in the past suggested to the hotel properties I have stayed with that they adopt an OFFICIAL POLICY I like to call "NO NEIGHBORS POLICY". That is, whenever at all possible, during slow seasons, etc., DO NOT rent rooms adjacent to each other so that there is an empty room on either side of the one you are renting. Don't you just hate it when folks check-in around midnight or come back from partying at 2:30 AM and they are slamming around, flushing toilets, talking loud, and banging around getting settled-in? And the obligatory grunts and moans on the other side of your wall?) Best location for my travels to San Antonio. Restaurants are a couple miles away, Gas station is close-by also.

    1
    « This is NOT a non-smoking hotel, so be informed! »

    We booked a non-smoking room here. When we arrived there was a sign on the front door that stated "This is a non-smoking establishment." We were assigned a room on the 3rd floor. When the elevator door opened, the cigarette smoke was thick and a huge smokers' trash can greeted us. The halls were full of the smell of cigarettes. Within a short time, my throat was burning. I walked down the stairs to avoid waiting on the elevator in the heavy cigarette smoke. I came back up the 3 flights of stairs, and when I opened that door, I knew I could not stay there. The manager DID move us to the first floor, and the manager stated that the sign which is by the Ordinance of San Antonio that the law means that they only have to have non-smoking in their lobby. I have not checked on this yet. We were moved to the first floor. We did not smell smoke there, but the fan in the bathroom made a noise like a airplane taking off. We could not stand to turn it on. Obviously others had had a problem with the fan because the ceiling paint was all peeled off around it, and it was not inserted in a straight manner. When I got in the shower, the soap holder was covered in heavy soap scum and there were bits of leftover soap in the holder. When I crawled into the bed, I thought some sand was in the bed, but it was just the pilling of the sheets.............little bumps all over the bottom sheet. The next morning, I went to heat a cup of water in the microwave, and it made as much racket and the exhaust/heater fan in the bathroom. After placing a bucket of ice upon the top of the microwave, one could use it. I was not planning to write all of this on Tripadvisor until we went to leave. The woman clerk who checked us in, just had to comment. She stated that the NEXT time we stayed there (there won't be a next time!) that we should tell them in advance that we do not want to be on a smoking floor. In other words, it was MY fault that I booked a non-smoking room and couldn't stay in it because of all of the smoke filtering in from under the door. We had a very unpleasant experience at this hotel!

  • 5
    « Always a pleasure »

    The staff at this location has been extremely helpful both of my stays. It was because of the impressive service on the 1st stay that I decided to come the 2nd time. They always assist with directions & very knowledgable about local restaurants and venues.

    5
    « Very nice hotel »

    I was very impressed with the staff at the hotel as well as cleanliness. The breakfast was quite good and helped make the stay worthwhile. The location is good since it is close to the AT&T center and several very good restaurants. I will definitely stay at this hotel again.

    5
    « jp »

    Very good. Very friendly staff. The staff was very helpful with directions and were seemed truly interested in why we were there and asked if we enjoyed our New Year's Eve evening out. We would definitely stay at this facility again. I lost an ear ring while there and they promised to look for it - even outside in the parking lot.

    5
    « Wonderful! »

    We had a three day lay over during Christmas and chose this hotel. From the minute we walked in the door it was wonderful! We were greeted with Merry Christmas and smiles. Every staff member at every level was incredible. We were 15 minutes late to breakfast Christmas morning and the lady offered to prepare anything we wanted, take our time, etc. The breakfast is unbelievable. Texas shaped waffles, sausage links and patties, scrambled eggs, hash browns, French toast sticks, breakfast tacos, biscuits, gravy, apples, bananas, oatmeal, toast, dry cereals, bagels, muffins, Danish, 4 fruit juice choices, yogurt, milk, coffee. We lovedi the coffee which was available all the time in the lobby too. Ms. Elena offered local information and visited with every guest, made us feel like family. The manager and his wife were warm and welcoming. The hotel was exceptionally clean, comfy bed and pillows. We used the laundry which was reasonably priced and convenient. We were in a tractor trailer and they have a big lot for big trucks to park. They offer a shuttle for a small fee but we didn't use it. Anytime we are in the area we plan to stay again. This hotel is simply the best and very reasonably priced. THANK YOU to the most gracious Patel's and your staff!!!

    5
    « Christmas Trip »

    Met family in San Antonio for an early Christmas experience: Christmas Lights at the Zoo, etc...our family stayed at another BW, but as we had a mini suite, they came to our room for present exchanges and sat on our bed...SOLD, they'll be staying there the next time as will we!!

    4
    « Better than home away from home »

    Wonderful experience! Staff was warm, professional and accommodating. More like new found friends than staff. Rooms were very clean, modern and spacious. We were there for six nights and I never had a bad night's rest. Beds were sooo- comfortable. You would be hard pressed to find a better breakfast anywhere. And it was included every day!The hotel was located 71/2 miles beyond my daughter's apartment but with those San Antonio highways, we were never far away from where we needed to be. I would not hesitate to book here again. As a matter of fact, you can count on it.

    5
    « Very nice place to stay »

    Great stay, comfortable room with all we asked for. I have challenging diet but was able to have a nice breakfast, breakfast staff outstanding. Internet always worked. Friendly staff. If you are in this side of San Antonio it is the best place to stay. We will choose to stay there for years to come.

    4
    « Overall good hotel »

    with the exception of the "service charge" on my credit card, I will always us this hotel because of the convenient truck parking. The rooms are always clean and comfortable. The staff is always friendly and they have a great breakfast selection.

    4
    « Clean, Quiet, Friendly, Convenient »

    This is our second stay at this hotel, as it is the closest to family that leaves near by. We have been very happy with each of our stays. The rooms are clean, the hotel staff is very friendly, and has a great breakfast. The hotel is located directly off Interstate I-10 with easy on and off.

    5
    « Football »

    Excellent hotel with very friendly staff. Rooms were very comfortable and clean. Breakfast had a good variety. Lobby presented hotel very nice. Easy access to almost anywhere in San Antonio. Restaurants are nearby.

  • 3
    « "Plus" really? »

    We stayed at this hotel our last night in San Antonio to be closer to an event we were going to the next day. The claimed to be a "plus" hotel but not quite sure why. The hotel seemed old, way away from everything, staff were ok, room average, the breakfast not much to brag about. Overall, would probably try to find a bit better hotel next time.

    5
    « Excellent »

    Stayed here for over one week. Staff is well mannered and very friendly. Rooms are spacious and luxurious. Room includes microwave and fridge. Large flat screen tvs with 100's of channels. Anyone who has something negative to say about this hotel is sadly lying. One of the best hotels ive stayed at for less than $90 a night. I truly do not have a complaint that I can think of. They even have a shuttle that will take you to convience store or grocery store for no charge. I will stay here anytime im in the area a need a hotel. Truly a very nice place. Ryan.R

    2
    « Dirty and cheap »

    The general cleanliness of the hotel was not good. Also, the items offered for breakfast were of questionable quality. The coffee was very weak. The staff, however, was very nice and pleasant. Also there are soap dispensers mounted on the walls in the bath and shower. Something I wouldn't expect to see for a hotel in this price range.

    5
    « Great stay and great value! »

    We stayed a night in a King Suite with Jacuzzi and it was just what I wanted. Room was very clean, new, and had all the smaller amenities I expect (fridge, coffee maker, plenty of towels). Best Western always puts on a good breakfast that includes some protein to go with all the sweets. Staff was friendly and accommodating. Would definitely stay again.

    5
    « Kudos to Best Western Plus!! »

    This location and staff were great!! There was not a need that went unanswered!! This particular trip, I was with a large group & there were no complaints. Our entire group of adults & teens felt secure at this property. The rooms were clean & well maintained. The staff was helpful in every way. The breakfast was great as well. Kudos to Best Western Plus!!

    5
    « Clean and friendly »

    The desk clerk was friendly and very helpful when checking in as well as helping us find local eateries. The room was clean and comfortable, we checked out before breakfast, but it seemed to be a typical continental breakfast. Though we only stayed one night since we were just passing through San Antonio, I would definitely recommend it as a safe, clean, and friendly place to stay.

    5
    « Staff is the best »

    This motel from the quality of their rooms, to the excellent and friendly staff, and to know the security cameras constantly monitoring the parking lot and hallways.. make this a great buy. We will return on next time to the San Antonio area.

    5
    « Great Place to Stay »

    This was a great place to stay. Room was clean and the Staff was exceptionally nice.. Breakfast buffet had a great variety of foods eggs, sausage, cereal, waffles, etc.. The only negative was the preformed eggs. The rest of the breakfast was great including the biscuits and gravy. Would not hesitate to stay here again....

    5
    « Rating of Best Western Plus East San Antonio »

    Easily accessible location. Price was very reasonable. Service was excellent. For our purposes, this was the best possible centrally located facility that met all our expectations and personal requirements. Facility well-maintained &, clean with really friendly staff. Will definitely stay again on future trips to the San Antonio area.

    5
    « Stay Here »

    Incredible value. Comparable to a hotel that cost 2 or 3 times as much. Here are the pluses.....TV was a true HD widescreen. Bed very comfortable. The digital temperature control was on the wall, not on the unit. Very clean.Room smelled fresh. Very impressed all the way around. Very friendly staff. Free parking. The only thing I would do differently would be to stay on the back side of the building to cut down on the highway noise. I would choose this hotel again without even looking elsewhere.

  • 5
    « Visit to Lackland AFB for graduation exercise »

    we were very satisfied with all aspects of our stay, when we return to this area, we will definitely return to this Best Western. the staff were always pleasant, helpful, and concerned. we cannot say enough good things about this facility.

    5
    « Excellent hotel and staff »

    Great hotel, very clean, very friendly staff and easy to access from freeway. We stayed overnight for a competition at Wagner high school, it was very close to the school and didn't even have to get on the freeway. The room was very spacious and clean.

    5
    « It doesn't get any better »

    Front desk (Judith) was fantastic. Very helpful with everything from sightseeing to best places to eat. This property is about 10 miles east of downtown, and about half the price of downtown properties. Rooms very clean and comfortable. I had 104, a single king. Lots of room, large TV great bed and pillow. Just can't say enough about the service.

    4
    « Very good of the hotel service. »

    The service of the hotel is excellent..,the room consider very good compare to the price.location of the hotel easy to find.Breakfast also very good. This hotel is also good for the family and also for the price.

    5
    « Awesome motel »

    I showed up on a whim with a truck breakdown. The lady at front desk, Elena, was the friendliest and most helpful. Got me checked in and told me of an excellent shop to take my truck to. They offer a good cdl rate for drivers and have plenty of over size parking. The rooms are very clean and motel is in immaculate condition overall. I would and will recommend friends and fellow truck drivers.

    5
    « Great Place to Stay »

    This is our second trip to San Antonio and we only consider one hotel!! The Best Western, they always treat us like family and go out of their way to make everything perfect!! The entire staff is amazing.

    5
    « Best all around ever. »

    This hotel has clean rooms, great beds, a breakfast buffet with a large variety of meats, eggs, potato's and wraps. Fresh fruit including strawberries and blueberries. A very friendly staff willing to assist and explain the local attractions.

    2
    « Rude and Superiorly Stuck up »

    Front desk clerk was rude to my family and then would call me in my hotel room and talk about things she had no business talking about. The company chose this hotel and paid for it. So, I had tolerate her. Elena was someone that I would not like to deal with again.

 

Venir à l'hôtel ...

Toutes les directions


Depuis : l'est (Houston). Prenez l'Interstate 10 West vers San Antonio. Prenez la sortie 585, continuez tout droit au carrefour. Le BEST WESTERN PLUS San Antonio East Inn & Suites est sur votre droite sur la voie d'accès.


Depuis : l'ouest (El Paso). Prenez l'Interstate 10 East vers Houston. Prenez la sortie 585. Faites un demi-tour à l'intersection. Le BEST WESTERN PLUS San Antonio East Inn & Suites est sur votre droite sur la voie d'accès.


Depuis : le nord (Austin). Prenez l'Interstate 35 South vers San Antonio. Prenez la sortie 172, Anderson Loop 1604 South. Prenez l'Interstate 10 West vers San Antonio. Prenez la sortie 585, continuez tout droit au carrefour. Le BEST WESTERN PLUS San An...

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