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BEST WESTERN Parkway Hotel Toronto North,  Richmond Hill

4.0/5  - basé sur 270 notations.
600 Highway 7 E, L4B 1B2, Richmond Hill, Canada - Voir la carte
+1 905 881 2600 +1 905 882 3114

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Les points forts de l'hôtel

  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Air conditionné
    Air conditionné
  • Parking gratuit
    Parking gratuit
  • Salle de jeux
    Salle de jeux
  • Coffre-fort
    Coffre-fort
  • Sauna
    Sauna
  • Spa
    Spa
  • Accès à Internet haut débit
    Accès à Internet haut débit
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Note des voyageurs TripAdvisor
Sur la base de 272 avis de voyageur
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Le BEST WESTERN Parkway Hotel Toronto North est un hôtel récemment rénové de Richmond, Ontario, offrant des installations luxueuses pour une escapade idéale au Canada. Parfaitement situé à côté des Highways 404 et 407, le Parkway Hotel Toronto North est à seulement quelques minutes de Canada's Wonderland, du zoo de Toronto et du centre scientifique de l'Ontario. De plus, cet hôtel Best Western inclut le centre commercial Shoppes of the Parkway, une aire de restauration, des commerces et d'autres services sur place. Plusieurs restaurants locaux et commerces sont également situés à quelques minutes à pied. Cet établissement 3 diamants CAA propose des chambres récemment rénovées avec accès à Internet haut débit gratuit, mini-réfrigérateur, four à micro-ondes, fer à repasser, sèche-cheveux, et films et jeux vidéo dans la chambre. La réception offre l'accès à trois piscines sur place et l'accès gratuit à un club de sport de 2 320 mètres carrés avec saunas, bains de vapeur et bains bouillonnants. Il existe également une connexion directe au Sheraton Parkway Hotel qui propose diverses installations confortables de première classe. Canada's Wonderland est à seulement 15 kilomètres, ce qui fait du Best Western Parkway Hotel Toronto North l'endroit idéal où séjourner lorsque vous visitez ce site impressionnant. Le NASCAR Speedpark, le centre commercial Vaughn Mills, et certains des plus beaux parcours de golf du Canada de l'Est permettent également de se divertir lors d'un séjour dans la région de Richmond Hill. La facilité de la réservation en ligne et ses excellents équipements font du BEST WESTERN Parkway Hotel Toronto North le choix idéal pour séjourner à Richmond Hill. Passez un excellent séjour !

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Avis de nos clients


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Basé sur l'avis de 272 voyageurs
 
NOTE ATTRIBUÉE CONSULTEZ LES AVIS POUR RÉSUMÉ DES NOTES
Excellent
 
92
Très bon
 
96
Moyen
 
41
Médiocre
 
22
Horrible
 
21
En couple En couple 36
En famille En famille 111
Escapade entre amis Escapade entre amis 17
Professionnel Professionnel 84
Voyage solo Voyage solo 16
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BEST WESTERN Parkway Hotel Toronto North,Richmond Hill
  • 4
    « Great price and excellent breakfast »

    Paid $109+ great price but an amazing buffet breakfast!! (Breakfast is in next door hotel restaurant but amazing selection) Room - clean room - good condition - beds were firm but beds are pretty subjective. Would have liked a bit softer - lots of pillows Service - courteous and friendly Great price for a fairly well kept hotel.

    2
    « Missing makeup brushes »

    Every thing was good until my daughters make up brushes went missing and we compliant to the front desk. And she couldn't help us to find out what happened to the brushes set and we asked to to manager. Manager showed up and she said that she will take care of it. She didn't call us while we were at best western for four days. When we checked out the front desk lady told us that they are not responsible for missing things. Thank you.

    5
    « Exceptional room, clean and complimentary breakfast buffet at Sheraton »

    Stayed at the Best Western while in the Toronto area and cannot boast enough about the top notch hotel. The rooms were very clean, well equipped and plenty of space. On top of that Best Western which is attached to the Sheraton gives a breakfast chip to each person staying to enjoy a complimentary buffet breakfast at the Sheraton. This is a great bonus given free. The buffet is filled with everything to please any appetite and endless juice and coffee. I was so pleased with my stay here that I encourage any traveller to give it a try. The staff in the Sheraton are so very attentive and made myself feel like a truly valued customer. I would say if taking taxis from one area to another Uber is quite a bit cheaper if you are on a budget. Plan to return to this hotel and enjoy the great service I had on this trip. I did possibly lose my digital in the lobby area and it may have been picked up. I would truly appreciate the photos being returned if the person who picked it up reads this. The camera is of no value to me, please keep it but the photos of family and pets are extremely important to me. Would like to have those back. It was a small digital camera, copper color in a black case with a tiny zipper pouch (red) which held all the past data of photos taken over the many years. Please contact me if you did fine the camera and return my photos on these chips would be appreciated.

    3
    « My stay was great »

    Very pleased with my stay at the BW. Starting with checking, was smooth. My king size bed was comfortable. The room itself is very large and bright with plenty of lights and mirrors. It has a little counter top with a microwave/fridge and coffee maker etc. The bathroom was bright and clean with nice towel shelves with lights. It was quiet in the night, was staying on the 3rd floor. Breakfast was really enjoyable, variety and lots to choose. You were given two tokens when you check in and you go across to the Sheraton for breakfast you also has the choice to order from menu. You also have access to the indoor pool, hot tube and sauna etc. Note you will be sharing these amenities with public because it is a fitness club. I gave it 3 stars, because I notice corridor carpet was not that clean, guest left their garbage outside their room, few dents in the room etc. One thing to note, please walk with purses or very valuables even if you are going for a smoke. Next morning after breakfast we left the room for a swim, upon returned found our room door wide open. We checked around nothing were not missing, so I did not reported it.

    4
    « Decent hotl, good location but noisy »

    We spent two nights here on Thanksgiving week-end (Saturday and Sunday nights). We didn't spend much time at the hotel, just to sleep and have breakfast. The room was nice except for a few minor repairs needed so it doesn't look run down. I am attaching photos. There was a fridge, microwave and coffee maker and coffee but no safe. The first two bath towels were decent quality but after that they were very thin and cheap looking. The main problem we had was the noise carries terribly from the adjoining room and from the hallway. The people in the hallways were walking around, talking loudly at 6:00am. At night security was called because the people next door were so loud plus had the T.V. really loud. The breakfast buffet was very good with a good selection. On Monday morning there was a chef making eggs. I used the pool and hot tub once (hot tub not very hot but nice). It seems that there are classes offered at the health club but none when we were there as it was a holiday. This is a very Chinese area and most of the staff and guests were Asian. There were signs everywhere (in English and Chinese) in the health club and dressing room asking people not to spit. Apparently it is a cultural thing. All the staff we dealt with were very pleasant. We had requested a king bed and although it wasn't available at time of booking, the young lady at reception found one for us. If it wasn't for the noise and being woken up I would stay here again.

    3
    « Mediocre room...Needs care »

    I stayed here on Sept 24th for one night. I believe room 7103 Reason for my stay here was that I was using my reward points and it was close to the venue I was attending. First time with Best western. Pro -friendly staff and included breakfast buffet. Con -limited parking spot Personal experience: The rate for that night is $155, I had rewards points so I paid nothing. The room I stayed at was semi-ground level. Im not sure about other floors, but this room was DINGY and gloomy. Dirty drapes with spider,Paint coming off doors and ceiling, stain or dirt from Ceiling. This did not affect my overall experience as I was only there to sleep for 1 night. However, I would not pay $155 for this ground level room. Conclusion: This room could be better with better attention from management

    5
    « Best Western Markham »

    Quality Hotel with all the amenities. The hotel is close to all major highways so it is easy to go anywhere in Toronto from here. The hotel and rooms are always clean. The restaurant has an excellent breakfast buffet. recommend this hotel to anyone. Book early as it is very popular and is frequently booked up.

    4
    « Awesome !! »

    We had three reservations at this hotel, second reservation, they couldn't find our reservation at the front desk. This young man named Justin went above and beyond trying to locate our reservation as it was booked through hotel.com He was very pleasant and calm, cool and collected as there were a huge line up of guests waiting to check in after a tour. We really appreciated his service. Our stay was enjoyable, the complimentary full breakfast buffet was good. It was more than our expectation. The room is dated but clean and comfortable. The cleaning staff are friendly and brought us extra towels, toletries when asked. We definitely will come back again. Thank you

    5
    « EXCEPTIONAL CANADIAN HOSPITALITY »

    Very well kept hotel,just check the side doors,need access with key card.Never seen a BW with breakfast which included an omelette station.Fantastic array of dishes for breakfast.Signage and accessabilty to hotel is great.

    4
    « Pleasant stay »

    When we arrived, I noticed how nice the place smelled..very clean. The staff at the front desk was quite friendly and eager to help. We were given poker chips to pay for our breakfast the next day. Full buffett. Lots of variety. Our room was lovely with nice furniture, not your utilitarian dressers and tables. The TV remote in a cloth bag stating "Fresh Remote". Loved it. I also like the spotless bathroom with a shower that actually had some water pressure. My only complaint is the place doesn't have a lift. Our room was downstairs and we had to carry our luggage down a flight of stairs.

  • 3
    « Okay »

    Booked 3 rooms, 2 rooms smelled heavy smoking room. Complained to front desk and Jay handled situation very well as he upgraded one of the rooms. Totally didn't know the other room smelled too so I didn't bother complaining. For the breakfast, not quite sure how I was charged. They gave us poker chips at check in so that we can present it for breakfast. Kids lost 3 chips out of 6 and they charged us breakfast...so be careful for chips. Check out was disaster...such a long line up at 12:00 with 2 people being very busy. One person seemed like he was pretty new so they should have had somebody there to help. There were literally 10 people waiting to check out.

    4
    « Clean, economical, great breakfast »

    Once you get past the lack of easy parking, the tiny reception area and the long, low corridors, this is a great hotel to stay at. The rooms are large, comfortable & clean, the rates are reasonable and the breakfast is excellent.

    5
    « Lovely stay »

    Had a good experience at this hotel . Was clean, beds are comfortable . Breakfast is at the Sheraton next door but the hotels are joined together so that's not a problem . Breakfast is a full all you can eat buffet and we had the pleasure of being looked after by a lovely gentleman called Peter , he always had time for us , and brightened up our morning

    5
    « "Very satisfied and excellent Breakfast" »

    Room was clean, spacious with a fridge, microwave and balcony. Staff very friendly. Buffet Breakfast well stocked and lots of variety. Remote for TV came in a cloth pouch that said 'Fresh Remote' yeah for us clean freaks!!

    5
    « Great all around hotel experience. »

    We return every year to attend a conference and the hotel just gets better every year. The breakfast is fantastic. All restaurants are within walking distance and good choices. Book early over the internet to get the best price. Seasoned traveler Sue.

    2
    « stay elsewhere »

    parking is horrible, there is no elevator in the building. I asked the desk clerk what if he had a handicap person that could not go down the stairs he said they could get help. took 1 hour to get the maintenence person to get to my room to fix the vent system. coould not get on the internet till 2:30am. all that said the room was nice but anything else no way. to far from Toronto staff as helpful as chicken teeth

    4
    « Good Facilities, need improve Breakfast system »

    All good, but Breakfast, wake up for early breakfast (just before 7:00 am) there was a big line for people waiting to be attended to get breakfast) made the line, after 20 mins I have to quit I was still in the middle of the line, so I ended paying for breakfast and wasn't able to take it, I had been in other BW hotels and had no issues with the "Buffet style" breakfast other than that all was good

    3
    « Good hotel, terrible included buffet »

    We stayed a week at the Best Western Parkway hotel with our two kids. The hotel is clean and it has three nice Pools. The included buffet was terrible. In a week, they never changed the menu. The ketchup bottle was left empty until someone complained to a manager. There were flies circulating on the pastries. The service was terrible. We got up three times on our own to get coffee. I got up and got the kids juice myself. The waiter stopped quickly and said "everything looks good" and he took off. Then, he tried to chase us down to get a tip when we were leaving! I told him that the service was horrible and he should not expect a tip when he ignored our table. We are so disgusted with this restaurant that we chose to eat elsewhere today. The hotel is good....I recommend a stay with no buffet included.

    5
    « Great place to stay »

    We are a family of 4 and we stay in this hotel for 2 nights. If you don't know yet, the Best Western share the installation with the Sheraton just beside. The check in was fast and efficient, the person in the front desk do a excellent job to inform us the direction for the room and the breakfast in the morning. The room was ok, it's clean but the restroom it's little bit small. After the night, the mattress are excellent end the pillows has a soft and hard. You can choose what ever you want ?? The breakfast was on the Sheraton side, everything you need to juice up your day are there. Oh I forget to say that on the first day we found the tour fridge are not working well so we go to the front desk and they send a repairman in few minutes!!! That's it's a service!!! The pool was very good, in the evening you can play pool. Everything it's free. You have a lots of parking, inside or outside. You are near the highway 404. For the first impression it's excellent you can book there !

    5
    « Great hotel »

    We stayed at the Sheraton a couple of months back, so when we were planning a family trip, this location was perfect, central to all the activities we were doing. The rooms are really nice and very clean. The staff is very friendly. The continental breakfast (on the Sheraton side) is really good, with lots of options. The kids loved the pools (indoors and out). I would definitely consider staying here again.

  • 3
    « Best of both worlds »

    Stayed in the Sheraton a couple of years ago but didn't realize that it is connected to the Best Western. Shared facilities. Breakfast is in the Sheraton for both. Best Western has an indoor pool, sauna and fitness room which were all empty because everyone was in the Sheraton, using their indoor pool, outdoor pool, hot tub, steam room. They also have badminton courts and squash courts. Be aware it can get a little busy as the fitness facilities are also open to local residents that live in the adjoining condos. As far as the rooms are concerned, usual Best Western standards. Breakfast is also good.

    4
    « No Access to Emergency servises. Phones Not Turned on in room. Guest may Die. »

    We stayed for 6 nights. Staff was good. Ms. Flora at check-in and Ms. Alma during entire stay. Positive: Rooms are extremely good. Staff good. HK good. Lots of eating places around. Access to public transportation Very far from main attractions. Need improvements: * Very dangerous situations: Your phones are not turned on even after many requests. A guest has no way to access emergency services because NO phones and NO elevators. Guest may DIE in the room and no one will ever know. * No elevators in spite of 3 story hotel. How can it be BestWestern? * No Guest laundry of this hotel. We have to share with Sheraton hotel. The washer and dryer takes 90 minutes per machine. and is always occupied. I spoke with Ms Nalini- Guest Relations manager. She had a excuse for NO PHONES. The Sheraton and Best Western shares the phone lines. )Not good excuse)

    5
    « Wonderful staff - awesome stay »

    I enjoy coming to Best Western and rarely will consider staying anywhere else. The staff are wonderful and accommodating. The rooms are clean. I have no complaints. I especially love the complimentary breakfast - there is so much selection and the quality of the food is great.

    4
    « Perfect stay »

    We stayed as a family fro 6 nights and had a great stay. Wonderful hotel with awesome breakfast buffet, pool, fitness, squash and more. The friendly and helpfull staff assisted us several times with recommendations and tips. Clean rooms and nice location with fine public transportation options nearby.

    5
    « Good Location Superb Breakfast (served at Sheraton the same door) »

    Good Location Superb Breakfast (served at Sheraton the same door). Big Rooms. Quiet. Parking. Direct connection to Town Hall (via walking within the same building). First time I had a full breakfast at a 3 stars hotel served at a connected 4 stars hotel.

    4
    « Good location. »

    Stayed for 1 night in this hotel. Good location for business in Toronto peripheral regions. Outstanding restaurants within walking distance - Beijing barbecue duck resturant, KEG steak, etc. Hotel resturant and breakfast shared with Sheraton. Actually there are in the same building.

    3
    « New rooms but old tired towels »

    I'm a big user of BW hotels. But this one fell very short if expectation. Main entrance not properly identified when first driving in. Old thin towels and skimp on replacement towels, soap etc. The breakfast however is great as it is in attached Sheraton Hotel lobby. Beautiful setting, buffet style with an amazing egg/omelet station Chef. Lots of tables and very pleasant staff.

    5
    « Incredible value for the $$$ »

    Visiting Toronto for the Toronto Hakka (Chinese) Conference and staying for five days. The rooms are good sized and the staff is wonderfully accommodating. The hotel is connected to the Sheraton so their lobbies are connected via a walkway. They share a spa and restaurant too! Two indoor pools, gym, steam room and my convention rate is USD$89 daily!! Breakfast was included in the cost and it was really pretty good!!

    4
    « Good Location »

    It is very nice service there, and the staff are friendly and helpful. Good quality of breakfast, and the area nearby is very convenience to / from the hwy. I'll be there again if I am coming back to this area. Thank you very much....

    5
    « Always A Great Stay! »

    We chose this hotel a few years back and have been coming back to the same hotel any chance we are in Toronto. We are now familiar with the area and stay at least 3 or 4 times a year. We like the location, the hotel, the features(ie free breakfast, pool, gym, Tim Horton's right beside). We also like the fact that the Sheraton is attached as it has a little mall below. We always have a great stay and will come back again for sure!

  • 4
    « great stay! »

    Room was clean and ready for when I checked in. Best sleep- I want the mattress at my house :) Friendly staff and even asked if I needed help with bags and offered bottled water after a long drive. Look forward to staying next year!

    4
    « Great Value »

    Staff very friendly, professional and helpful. Everything you could possibly want in terms of amenities at a very affordable price. Room and facilities were very clean but the lobby is a little tired and could use a makeover.

    4
    « Excellent choice! »

    So glad we chose this hotel. The rooms were very clean and comfortable. Comfortable beds. It has a health club attached and we really enjoyed the indoor pool and the outdoor pool. Our rate plan came with a breakfast buffet which was very good - nice to have breakfast with cloth napkins and real cutlery! Service all round was excellent - even to giving us each a bottle of water as we left on a hot day.

    1
    « Will never stay at this hotel again »

    Cons: sheet on one bed torn on the side, long hairs were all over the room floor, refrigerator was not working properly, Internet connection extremely slow, water was shot down at night leaving without any possibility to me or my children to take a shower or normally go to the washroom. Pros: Staff including manager was friendly, location of the hotel was good, and yes we were offered free bottled water.

    5
    « A great stay at the Best Western Parkway Hotel Toronto North, in Richmond Hill, Ontario, Canada »

    A great stay at the Best Western Parkway Hotel Toronto North, in Richmond Hill, ONTARIO, Canada. I had a deep sleep in the very comfortable bed. Located in North East Toronto n an Asian Community. The hotel had a very nice indoor pool and sauna. The breakfast buffet was delicious, and I highly recommend this location.

    2
    « Broken Air/Heat and Closet Doors »

    Broken air/heat unit and closet doors, only good thing was the room was very clean.Front desk staff, not even said Hi! when checked in, just asked for how many room keys needed and gave them to you and told you where you go for breakfast and that was it, not even bothered to ask or gave it a local map or information for foreign visitor. It may be my bad day, front desk staff was not helpful, did not familiar with the local area.

    5
    « GOOD SERVICE, CLEANNESS,GREAT LOCATION »

    Good service and clean,good restaurant,good size room and quality beds, fitness and clean indoor pool, out side clean and easy parking, good location,close to amenity, i will be back to stay good quality hotel

    5
    « Great value, exceptional staff. »

    This was an excellent hotel. For the price, I didn't expect too much, but it turns out I was pleasantly surprised. If I had to look for problems, I'd say there were a few "fit and finish" details (caulking, wallpaper) that could have used some attention, but that's it, and I've certainly paid more to stay in hotels in worse shape. That aside, the whole hotel was extremely clean, both inside and out of the rooms, and all the staff were cheerful, super-friendly and helpful. For example, I noted a sticking sink drain plug in the morning, and it was repaired by the time we returned in the afternoon. I would not hesitate to recommend it to friends, or stay again myself. So to summarize: great location, great value and tremendous staff. 5 stars.

    5
    « Best Western Parkway Hotel »

    The Best Western Parkway Hotel in Richmond Hill, Ontario is the one of the finest hotels in the area. The staff are VERY accommodating (everyone from the cleaning staff, front desk to the waiters/waitresses at the hotel's restaurant) The staff make sure your stay is memorable and relaxing all the same. The hotel offers beautiful suites with an average 2 queen sized beds, as well as a comfortable futon. The Parkway hotel houses a large competition pool, multiple hot tubs and or whirlpools, saunas and squash courts. The staff at the Best Western devote their time to make sure you enjoy every second of your stay. We would like to especially acknowledge the staff at the hotel's restaurant, "Crave". Each morning we were warmly greeted by Eric. He would save us our table for us each morning and provide a welcoming and happy environment and started off each our days just right. We'd also like to note Lilia and Tony, two workers at "Crave" who also made our stay that much more enjoyable. The area is ideal too. Being so close to Canada's Wonderland, the Toronto Zoo and Downtown Toronto, this hotel is perfect for anyone planning on touring or enjoying Ontario. Everything from the friendly staff to the low rates, I encourage you strongly to stay at the Best Western Parkway Hotel if you're in the Richmond Hill or Vaughan area. Our stay was very pleasant and we hope yours may be as well.

    4
    « Quick stay »

    It was a nice spacious king room. Hotel was quiet through the night. Didn't get a chance to use the buffet breakfast as we had to dash. Price was great and location was what we wanted. We Would stay again. Lots of things nearby within 10 mins to ikea.

  • 5
    « Great Place »

    The hotel's location is easy to access. The rooms and common areas are clean. The layout in the room and the bathroom fixtures and amenities are good. The bed was very comfortable. All the staff I had interactions with were top notch. AND the price was right. This was the perfect place to stay while attending my conference.

    5
    « Impressed by best western once again ! »

    Unbeatable price for the quality of hotel ! It is very affordable, clean , great staff and service and has all the utilities and services you need .. Breakfast was included with our stay and it was amazing !!! Waffles , bagels croissants fresh fruit , omelette made by chef on the spot .. Impressing . Parking was also included in our stay which was fabulous . The location was great ! Highway 7 near 404 was easy for my boyfriend and I to travel to downtown . Honestly everything was good . We even had access to gym and sports which i have never seen in a hotel in my life . They have racquet ball , tennis , pool ,weight room etc etc . If you're on a business trip or just simply need an adorable convenient and clean place to sTay in Markham, I would highly recommend this hotel. Big thanks to Justin he was awesome at his job and a great person !

    4
    « Exceeded expectations »

    We were expecting a motel from looking at the exterior of the building, but we got a very nice hotel room instead. The front desk staff are some of the very best & friendliest that I have ever seen, especially the young lady: Mary. The location is superb with restaurants, coffee shops and Hwy 404 so close by. The icing on the cake was getting access to the Parkway Health Club, which has hot tubs, saunas, pools, a workout gym, a basketball court, etc. The complimentary breakfast was also quite decent...there was lots of selection! The only minus was that our bed was soft and our backs hurt after sleeping. Make sure to ask for a bed with a new mattress.

    4
    « family gathering »

    Very close to activity. price was reasonable and hotel was a member of good chain. We were pleased with our stay. we will stay here again.good service from hotel staff and restaurant staff. just a short drive to the family gathering

    4
    « Great Place to stay »

    My husband & Attended an event at the Sheraton (which is attached). We were able to go between the two hotels without going outside. The room was great. We had a king sized bed, mini fridge, microwave, 2 comfortable chairs. The room was spacious & not crowded. Tim Hortons was only a few steps away (right beside the hotel). Staff were friendly. Tons of restaurants around within walking distance. There were a lot of kids in the hotel for hockey tournaments & other events but we couldn't hear anything from inside our room. The bed was comfortable. No complaints.

    5
    « Best Hotel »

    I arrived on May second. I went to the room. I noticed I forgot my toothbrush at home. When I went to the front desk they gave me a complementary toothbrush. The beds were very comfortable and well kept and clean. The next day I went to get a complimentary food buffet with an omelette bar and the chefs name was Tony. He made the perfect omelette and made us feel very welcome. I truly recommend this hotel.

    3
    « Check it out »

    Good location, nice and professional staff. Clear, and rooms are comfortable, family style, and good quality of selection of breakfast to make your day. However, I came here for the good location of meeting my business trip there. good to check it out.

    5
    « Satisfactory level15 on 10 ! For the price I paid, iz impeccable. »

    In order to have better understanding, I had to put in comparison with my stay with Travelers lodge Richmond Hill I had in March. For the similar price range of expense, Best western offered me a hotel with ZERO smoke odor corridor, a clean suite over 700 sq ft. A full buffet breakfast at restaurant in Sheraton; they had a chef making omelette at order. It was over my expectation considering for the similar room charge I had for the two stays. I even can access the indoor swimming pool in Sheraton. BTW staff over there were very professional and helpful.

    5
    « Weekend hockey tourney »

    Great location, nice room, friendly staff with a lot of extras. The hockey team really enjoyed the pool and all the fun they had playing in the hallways. Not once did any staff complain which happens quite quickly at other places we've stayed. The boys were left alone and because of that had fun and behaved.

    4
    « Excellent Value, Enjoyed our Stay! »

    We stayed at this location from April 22 to April 24 while attending a hockey tournament in the area. We were checked in very quickly and our room was down the main hall. Room was spacious and clean with lots of room for boys and their hockey bags, as well as an area to make light meals thanks to the mini fridge and microwave. The bathroom was clean and well stocked. The beds were very comfortable and there were plenty of pillows on the bed. The sitting area was also nice so you didn't have to sit on the bed to eat. Our group reservation included a full breakfast at the Crave restaurant and it was very good. The options were delicious and well prepared, Hockey tournaments are expensive enough for families and having a full breakfast included to fill our boys up before their games is an added value that will have us returning for every tournament we have in the area. The availability of a meeting room for our team to gather is a wonderful option especially since the meeting rooms are so far from the rooms that we don't have to worry about our kids and our group disturbing other guests. What a great idea to provide this as a meeting options for teams. It keeps the rest of the hotel quiet for others that are not part of the large groups. My only complaint was not being able to open the patio door. With a ground floor room it would have been nice to sit outside or open the patio for some fresh air. We were told it was an issue with guest leaving through the patio door after checking out and the rooms being unlocked but it would be nice to open the door even just to get some fresh air. Overall my family and I were very please with everything. We had great service, a great breakfast, and comfortable accommodations. We will definitely be back.

  • 4
    « Would stay again »

    We stayed here last week for a funeral. Room was clean, hotel was updated and beds were comfy. Complimentary breakfast at adjoining Sheraton is excellent. This is a serious bonus. They also let us check out one hour later with no penalty, which was greatly appreciated.

    3
    « An affordable option in the area »

    Overall a nice clean hotel. We were not overly comfortable with a patio door opening to the parking lot as the locks were somewhat shabby. Also the rooms were incredibly hot. We had free wi-fi and free buffet breakfast next door at the Sheraton (connected) which was nice. Breakfast had a decent selection and the food was good. Customer service was also very good. We did not use the pool or any other recreation available.

    5
    « repeat »

    stayed last year enjoyed my stay .this stay was a little better ,breakfast was included this time ,nice touch. was up graded to a king .lotta bed for 1 person. staff both helpful, and nice see you next visit ...thanks

    2
    « Bad service »

    I will not recommend this hotel to my friends because the cleaniness was poor. There was a weird musky smell in the basement. There should be more floors in the hotel, it feels like a motel instead of a hotel. The bathroom was slippery, almost causing a slip. That could be terrible if someone got hurt.

    3
    « Close to Toronto »

    This is a moderately priced property near Toronto that includes Wi-Fi, parking and a very nice breakfast. It only took an hour to get back to the hotel from a Blue Jays game using the subway. Room is plain but worth staying here for value and breakfast.

    5
    « Great Breakfast and Fitness Center »

    Our family really enjoyed the extensive breakfast buffet that was included in our stay. It included made to order eggs and waffles as well as fresh fruit, breakfast pastries, oatmeal with toppings, and other hot breakfast foods. We also spent a fair amount of time at the fitness center where we utilized the pool table, racket ball courts, pool and full gym.

    5
    « Excellent service at a very good rate »

    Clean hotel, excellent service and good breakfast convenient for business travel, also good for families and kids parking for free a good thing to consider in the area the staff was friendly and offered me an express checkout

    1
    « As a Diamond member, I DO NOT recomend to stay at this hotel. »

    Terrible! When I opened my door, I saw those pics! I cant believe that is my room they offered to a Diamond member. Nobody answered the phone at 8pm! The room was freezing whole night that I got the cold next day! I am still sick now.

    4
    « Good place »

    Good room service, very clean, very comfortable, got a microwave, coffee maker, refrigerator, toiletries. Quiet place. Got to eat breakfast at the Sheraton, oh so good. Spacious room. Value for money and good service at front desk

    5
    « The Best Western Parkway Hotel Toronto North, in Richmond Hill, Ontario, Canada is a great hotel to stay at. »

    The Best Western PLUS in Brampton, Ontario, Canada is a Great hotel to stay at! The Best Western Parkway Hotel North, in Richmond Hill, Ontario, Canada is a great hotel to stay at. In the morning the hotel serves a huge breakfast buffet that gives one a lot of energy for the next day. I highly recommend this hotel.

  • 5
    « Amazing hotel »

    This hotel was awesome to stay at very modern rooms, very clean staff was very friendly free parking and short drive to downtown Toronto. breakfast was amazing with endless choices. Will defiantly be going back for another stay soon!

    1
    « Red Light District? »

    I question the activities that were going on in this hotel. Staff were very helpful in transferring our stay from the Best Western (Motel!) to the adjoining Sheraton Hotel when we were not happy with the location and view from our room in the Best Western. We were originally given a street level room with a bar on the door facing questionable businesses. Not a family location. We were also told not use the pool as the area was "more for adults..."

    3
    « Below average »

    I stayed two night for business trip. The room is spacious, fairly clean. But the toilet was a little bit noisy and the bed was not comfortable, too soft. The breakfast was just okay. The staffs were very friendly and helpful, however, I won't recommend to others. Sorry.

    5
    « Spacious and clean »

    Great service with reception with Jay. spacious king size room, very clean and comfortable. Incredible buffet breakfast included with the hotel. definitely wI'll be staying here again Location of hotel is great for all activities in and around toronto

    5
    « Absolutely fantastic experience! »

    Visiting a big city like Toronto can make things difficult to choose a hotel with such a large selection around the the various regions! I learned this the hard way with my first selection at a property close by to the Best Western. But after one night of what I would describe as a less than satisfactory stay, I decided to check out and make my way to Richmond Hill and stay at the Best Western. Wow, am I ever glad I did. Where do I start?! It was a family trip where we had 3 to a room. As you can imagine, this can result in lack of personal space. But not here! These rooms were extraordinarily spacious. Instantly upon checking in, I was content with my decision to switch. It didn't end there! The hotel is connected to the Sheraton (a higher end hotel that is well regarded in the industry). I was lucky enough to come in contact with one of their employees - David Sawh. In my years and years of experience staying in various hotels around the world, nobody has come close to the genuine care of our comfort, passion for his profession and overall persona and attentiveness to ensuring all our needs were met. He went above and beyond to ensure our stay not only met our expectations but exceeded them as well. I encourage those looking for a very reasonably priced hotel with all the extra amenities of a 5 star hotel close by and exceptional customer service to choose this property. If David is any indication of how management trains their employees, then rest assured this hotel elevates itself into a class of its own. Thank you Best Western, Mr Sawh and the Sheraton for your overwhelming dedication to our stay and incredible ability to re-define hospitality. Our next stay in Toronto will most certainly be with you.

    4
    « Good Value for the price »

    This was a good value for the price. The hotel and rooms were clean and although there were lots of people staying there was no concern with noise at all. The staff although friendly didn't really go out of their way to do anything special but they were not rude or uncaring either.

    5
    « clean, quite and friendly »

    I found this hotel clean, quite and friendly. I decided to stay in TO at the last minute, the desk personal, got me in and out with a minimum of fuss. The room was clean, the restaurant service was , amazingly fast. The food was 1st class

    5
    « great stay »

    always friendly and great rates i work for metrolinx and am in toronto all the time. i never know when im staying and the parkway best western is always accomodating for a room when available. they even gave me a room at the sheraton next door when they had some maintenance problems. my uncle always swore by BW being the best and so do i washago paul

    4
    « Another pleasant stay at the Best Western Parkway Hotel »

    Very good quality hotel. I have stayed here many, many times. Primarily for business but for personal as well on a few occasions. The staff are friendly and seem to do their best to be helpful. A very pleasant stay; which is what I have come to expect each visit.

    4
    « Bad start - Great ending »

    Stayed at this hotel Feb 9/16 ? Feb 13/16 ? for Business On check-in, there were a few problems. The room I called to confirm the week before, was not available. Also was informed that the free breakfast that was also confirmed was not available to us. Director of Rooms was called and it a very short time, she made sure that we were made to feel comfortable with our stay. She walked us to our room and even carried our luggage up a flight of stairs! She also made sure that we received the free breakfast for our stay. We also had difficulty with logging on to the internet. A quick call to the front desk brought an IT specialist (do not know his name) to our room and the problem was solved! The measure of a good hotel is how they handle problems. There was no light on one side of the room, a pole lamp was brought up. The heat was also not working and an electrician came up, replaced the thermostat and we had lots of heat. These was done very quickly! The hotel staff were courteous, friendly and very accommodating and totally committed to making our stay a great one.. I would recommend going for the larger room. We enjoyed the extra space and large kitchen area with full size fridge and dishwasher. We are looking forward to our next stay at this Best Western. Thank you staff (management, front desk, maids, IT staff). Michelle

  • 4
    « Worthwhile & Good Value. »

    One person in our party had a difficult time figuring out how the shower worked in the early morning, so was disappointed with that, but otherwise, a wonderful stay, great breakfast included and lovely that it is attached to the Sheraton and several facilities are shared!

    4
    « Nice place »

    Great location off highway. Easy access from either highway 407 OR from Highway 400. Might be a little tricky getting into driveway. Rooms are nice and cozy. There are lots of restaurants in the area and a Tim Horton's coffee shop with in a 2 minute walk. Hotel is attached to Sheraton so you get to use the health club which is amazing. The Steam room is nice and relaxing and so is the pool. The room also includes a Mini Fridge and microwave + you have small tolietries in the washroom. The rooms are clean and neat. You are also attached to the small shopping mall so everything you need is close at hand.

    4
    « Be clear as to what type of room you require »

    A great location with nearby amenities. A good selection of room types. Easy accessibility to other forms of transportation. I enjoy coming here for the nearby amenities. Great selection of foods on-site.

    4
    « They were very helpful in a pinch »

    When all major hotels were booked, there were there in a pinch. Next door to a bigger a hotel and right near of great authentic Chinese restaurants. Room was nothing to rave about, but the staff were great. Located near Beaver Creek area of Richmond Hill. Not a far drive to Pacific Mall. Close to highways and can get to just about anywhere. Rooms so so, but the staff helpfull, pumped up the rating.

    4
    « Worked well for our team stay »

    Many perks to this hotel for us; complimentary team room for gathering, staff were good to clean around our coming and going for games, let us have rooms near teammates, pool big enough for everyone to swim together, lots of shopping nearby for between games, easy access to highways, fridges in rooms, chain restaurants nearby, Tim Hortons right there and big breakfast. The breakfast wasn't open early enough for our 8 am games but it was open until 10:30 so we ate after the games. Saturday there was a really long line for the buffet breakfast. They have an area set up with long tables so teams can eat together. It is an older hotel and signs of ware (broken dresser, one person had problems with toilet) but they have maintenence and housekeeping staff to address it.

    3
    « Not the Best Western I know »

    -hotel is outdated and need of a refresh -pool and exercise although fully functioning was dark and gloomy, kids were scared of change rooms -security is poor, anyone at anytime can use any external doors without a card -parking was limited -our room smelled of smoke that was the biggest disappointment -no elevator -if you are in a pinch it will do

    5
    « comfort and convenience »

    On highway 7 just off the 404 and close to Yonge Street. We arrived last and it was busy but they added another front desk person and check-in went smoothly. Although we didn't take advantage of the free breakfast it was available. The wifi worked well. No elevator, but we were able to get a ground floor room this stay. Very quiet and the room had 2 beds, 2 comfy lounge chairs and a desk and table, fridge, coffee maker and microwave. We were allowed a slightly extended check-out which was appreciated after arriving late.

    2
    « Noisy and problem with check in »

    I had booked using a credit card. When checking in I wanted to use my debit and the staff refused. I had to pay cash, but then he accepted my debit to cover incidentals!!!!!!! He gave me a hard time for not paying with the credit card I had booked the room, even though I had picture ID.

    5
    « Excellent Motel »

    This was a very nice place that also offered breakfast vouchers for an adjoining Sheraton Motel restaurant which was great especially since breakfast at the Sheraton restaurant runs around 17 dollars plus. I thought the decor in the Best Western's rooms was fine-what I didn't expect was to see an entire medium sized shopping mall that was comprised of only Chinese owned and operated businesses just beside the Best Western/Sheraton complex which also had a corridor at the far end of it that led to another mall-this one below ground that also seemed to contain mostly if not exclusively Chinese owned and operated businesses. The complex is not close to much so a car is really mandatory for a stay in this particular area.

    2
    « needs updating »

    We stayed here for 1 night while visiting family in Richmond Hill. It has close access to Hwy 7 which was nice, but overall the hotel needs updating. It had decent beds and the room was ok but I would say for the name of Best western I would expect more. I would also suggest paying the extra $10-20 more and stay at the Sheraton which is right next door (they are connected )Staff is very nice here, the hotel is just very dated.

  • 3
    « Internet was terrible. Rooms need updating. »

    The hotel offers a great price and a fabulous location, but the high speed internet was constantly timing out and the room was in desperate need of upgrading. If you stay here, purchase the breakfast option. The breakfast is served at the Sheraton, next door, and it is incredible.

    5
    « Great Value For Our Family »

    Just returned from this hotel for a hockey tournament. Thanks to Ben for his great service at the front desk! This is our second time reviewing and staying here and loved it's close proximity to the #404 Hwy and the #401 for our return home. - Well priced - Adjoined shared lobby with the Sheridan! Thus if you are travelling with a group, and can't find a room in one hotel, the other may be able to accommodate - The breakfast was excellent and affordable! The choice of a full breakfast OR a continental with different pricing options was nice! - The room was clean, spacious and had more features than expected. We liked the fast that is had a fridge (larger mini fridge) microwave as well as a small round table with two chairs, and a desk with office chair. - Bathroom nice and clean, bright and a well lit, with a recessed glass shelf unit for you toiletries. It's these things that add value to the stay in my opinion - No problem getting extra towels etc from staff - Pool was great for kids - Full sized iron board was a nice touch - Free Wi Fi worked well NOTE: Parking is tight here. There are many conference rooms in the basement of the attached Sheridan hotel. Thus wedding receptions, etc are common and there are frequent parking shortages. If you have a big vehicle, plan ahead and be prepared to walk a bit from your car as you may have to park a ways away... The Best Western only has a few floors....so no elevator! We had to drag all our bags up the stairs which was a bit of an inconvenience, but no big deal. But If don't do stairs well, book at the Sheridan as it has an elevator If you are told you have been put on a waiting list for a room, it's still best if you call daily to check for availability! We had a few of our group who were told they were on the waiting list weeks prior to our visit, and never got a call. However, they discovered that other people were simply walking in the day of arrival and asking for a room! I must assume the waiting list is a manual process and thus unreliable? The odd room in the Best Western has a bar and a larger "kitchen" area with countertop and bar sink. We LOVED this feature and used it to stay in and eat with friends. Pulled pork in a crock pot is a lot easier when you have the space! Made a huge difference in our stay! Tim Hortons is RIGHT beside the hotel, very close! Hope you enjoy this hotel as much as we did!

    4
    « Amazing Customer Service »

    I am essentially writing this review because of the customer service we received by one outstanding staff member - Stephen. My friend's wedding had just completed and we were on our way to the hotel. Upon arrival, our rooms were unavailable due to a plumbing accident from the floor above our booked rooms. Stephen did all he could knowing that this was my friend's wedding and booked us into rooms next door at the Sheraton without incurring any additional charges. It did take some time to process and we had three rooms which had to be booked but Stephen worked as efficiently and quickly as he could given the circumstances. Thanks again for all your help and providing us with rooms. We truly appreciate everything you did for us.

    4
    « It is connected to Hotel Sheraton. The room we booked offers breakfast. We had breakfast in Sheraton. »

    There is no elevator in this hotel. if you have luggage, it is better to choose Sheraton which is next door. It takes 25 min. to Toronto downtown by car, and nearly 2 hours to Niagara Falls. Niagara Falls is really impressive and you want to come here again. If you have time, you can go to the outlet in Ruffalo, New York.

    5
    « Excellent stay »

    This Best Western has extremely friendly helpful staff. The breakfast is very good and the breakfast staff are also extremely helpful and friendly. We have stayed at this hotel a few times because of the great experience. Thank you

    4
    « Best bang for my buck! »

    Considering the alternatives, especially in this area, this hotel provided excellent value for my dollar. A good night's sleep after a great workout at the adjoining fitness centre, with a clean room and courteous staff. That's all I'm looking for ;) ...

    5
    « Awesome Hotel »

    This is the best hotel in the Toronto area. Could not ask for better..staff are amazing, the pool is great and the room are extremely clean and very comfortable beds. When we go to Toronto, we only stay at this hotel and recommend it to everyone we know!! Keep up the good work and excellent service!!

    5
    « Great Value »

    We were visiting the Toronto area for a Blue Jays game and wanted a hotel room not far from the subway system. We were upgraded to a suite without asking and found the room to be huge with a full kitchen. The staff are very friendly and helpful including the chamber maids. Parking and Wi-Fi is included at no charge as was an excellent breakfast that even had a chef to prepare omelets. There were plenty of tables to sit at for breakfast unlike a lot of the hotels that offer breakfasts.

    5
    « Overnight stay for Wonderland and the science centre »

    What a nice hotel with nice facilities as well. Our room was clean and looked recently renewed and the beds were very nice and comfortable, if I had one complaint it was a couple of hairs left in the bathroom which is a little disturbing and the cleaners need to be made aware of this. The breakfast was absolutely superb, it is shared with another hotel but the food and the service were both exceptional and most hotels in North America would be hard pressed to come close to the quality here for what we paid which was very reasonable. The indoor pool was nice and warm but the hot tub needs the jets repairing and could be a little warmer. I can see parking could be a problem as the lot was full when we got there and feel fortunate to have seen someone leaving so we could get a spot.

    3
    « Good value for the money »

    If you're just looking for a place to sleep and provides excellent value for the money this is the place. My room was clean, bathroom supplies (soap, shampoo, towels) were all available, bed was comfortable. There were definite signs of aging in the room similar to what other travelers reported desk lamps not working, having to force the door open/closed, discolouration on side skirts, ceiling. However, for me as long as the room was clean it wasn't a big deal. Only issue I had was the shower head wasn't adjustable and was set at a low height, being 6'2 I found it akward using the shower. When I booked I received a complimentary breakfast with my reservation which made staying here an excellent deal. The breakfast was a full buffet style, standard stuff, bacon, sausages, omlette bar, etc... With juice & coffee. If your package include a free breakfast then you will not beat this hotel for value. If value for the money isn't your primary concern and you would rather pay a little more for more modern rooms and a more sophisticated feel then there are better options in the area.

  • 4
    « Best WEstern »

    I was very happy with my stay here except that there were a lot of late travelers banging around in the early morning hours. God, cant anyone close a door softly at 3 am? Not the fault of the hotel. But really, get a life and remember your fellow travellers

    5
    « Best stay in toronto »

    excellent customer service .always my choice for stay in toroto My family has season passes to Canada"s Wonderlad and the location, service and comfort is always to satisfaction. Enjoy the complimentary brakfast in the morning to kick start the day. love the pools and the access to starbucks or Tim Horton"s. Clean and fresh smelling as soon as u walk into the hotel

    1
    « Filthy »

    When we first arrived air conditioning was broken ( they fixed it) Room on entry. light plate falling off, valance falling down, lamp shade broken and ripped, over head light falling apart. Stains on ceiling, chairs, duvet cover, decorative pillow, and curtains. Hair in our sheets and the tub(Had them clean and change sheets) Smelled moldy tried to covered up by the overdose of air freshener in the hallway. Pool area dirty. Had to drive for a half hour to find a parking spot when we returned each night. Parking lot was filled. Last night had to park illegally and wake up each hour to see if a spot was available so we wouldn't get towed. One opened at 2 am lol. Still enjoyed our trip to Toronto but would never go there again.

 

Venir à l'hôtel ...

Toutes les directions


Depuis : le nord. Prenez la Highway 400 South puis la Highway 7, et continuez en direction de l'est sur la Highway 7 pendant 18 kilomètres. Le BEST WESTERN Parkway Hotel Toronto North se trouve sur la gauche de la route, à l'angle nord-est de la Highway 7 et de Leslie.


Depuis : le sud. Prenez la Don Valley Parkway North, qui devient la Highway 404, puis la Highway 7 et continuez en direction de l'ouest pendant 80 mètres. Le BEST WESTERN Parkway Hotel Toronto North se trouve sur la droite de la route, à l'angle nord-est de la Highway 7 et de Leslie, juste après la station Esso. Ou prenez la QEW jusqu'à la 401 et suivez les directions depuis l'ouest.


Depuis : l'est. Prenez la Highway 401 We...

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