BEST WESTERN Plus Pontoon Beach,  Pontoon Beach

4 Regency Pkwy, 62040-6742, Pontoon Beach, United States - Voir la carte
+1 618 512 1314 +1 618 512 1315

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Les points forts de l'hôtel

  • Air conditionné
    Air conditionné
  • Parking gratuit
    Parking gratuit
  • Piscine chauffée
    Piscine chauffée
  • Connexion à Internet sans fil dans les parties communes
    Connexion à Internet sans fil dans les parties communes
Note des voyageurs TripAdvisor
Sur la base de 166 avis de voyageur
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Galerie photo :
Le BEST WESTERN PLUS Pontoon Beach est à 10 minutes du centre-ville de Saint Louis et de l'historique St Louis Gateway Arch. Il est également à seulement cinq minutes du site historique indien Cahokia Mounds State. Le circuit de course Tri-City se trouve à quelques minutes de l'hôtel. Des galeries marchandes et commerciales se trouvent à seulement 15 à 25 minutes. L'hôtel dispose d'un parking gratuit et un parking pour camions. Passez un excellent séjour !

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Chambre 1

Avis de nos clients


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Basé sur l'avis de 166 voyageurs
Certificate of Excellence
 
NOTE ATTRIBUÉE CONSULTEZ LES AVIS POUR RÉSUMÉ DES NOTES
Excellent
 
106
Très bon
 
33
Moyen
 
11
Médiocre
 
3
Horrible
 
13
En couple En couple 33
En famille En famille 67
Escapade entre amis Escapade entre amis 13
Professionnel Professionnel 35
Voyage solo Voyage solo 9
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix
BEST WESTERN Plus Pontoon Beach,Pontoon Beach
  • 5
    « Pontoon Beach Best Western »

    Excellent hotel in a great location with a very good and helpful staff.A modern hotel just outside of St Louis far enough to be quiet but close enough for an easy commute to various attractions there.

    5
    « Great stay away from Home »

    Very Very Excellent stay in a new city with people who treated me like I was family. The hotel staff treated me as though they have known me for a long time. The entire staff. wanted me to feel at home. This stay was like nothing I have experienced in many years.

    4
    « Pleasant experience »

    Recently stayed at the best western plus in Pontooon Beach, Il. We spent 4 nights there and the overall experience was very good. Room was very clean, beds were comfortable, and the bathroom was nice and big with a very nice shower. People that worked there were very nice and helpful. Would def. stay there again without hesitation.

    5
    « Excellent Stay »

    Excellent service, very clean and comfortable and nice location.I loved the breakfast and the people was very nice and friendly. I will stay in the same hotel next year when i have to move my daughter again back to college and for other reasons if I need it.

    4
    « Excellent Night's Rest »

    Great hotel! Rooms were very clean and staff was very friendly. Breakfast was good, also. A good place to stop if you're not wanting to stay in the big city - close to St. Louis. Denny's is next door or other restaurants are within driving distance. Beds were comfortable and rooms were well stocked with bath toiletries. Would definitely stay here again is back this way.

    4
    « Can't complain »

    Took my reservation over the phone, big rooms, and quiet. The staff is wonderful. Not to mention huge bathrooms. No coordinating the door, well you get it. The app wants to post more but I can't. You won't be disappointed.

    5
    « Jack cooper driver »

    The room was excellent and the staff was great especially connie.i will recommend all my other co workers to stay there. If you need a clean safe place near st louis stay there and there a denny 24 hrs walking distance

    2
    « Prejudice »

    The staff lied and said that we only had reservations for one night when we had booked for 5 nights and instead of them saying that they had overbooked they fabricated a lie to put us out. We left out for the day and later received a call from Sarah asking if we were coming back to get our items out of the room because they only had us down to stay one night. We immediately returned to the hotel to see what they were talking about not to mention that Sarah was the one who took my reservation. I brought it back to her memory about our conversation and she remembered but then said that they had gotten a complaint that there was crying and fighting in my room and that we could not stay there and therefore had to check out. I was upset and asked her when and what time was this incident suppose to had happened, and her reply was that another guest made the report and checked out of their room at 3am in the morning because of the disturbance. I then asked her if there was an disturbance why didn't anyone call or knock on my door 1 to make sure of my safety and mind you the Police station is only feet from the front door of the hotel. This was awful a bad experience never have to worry about me ever returning. This is just something else to be concern of when booking reservations at BW to know if it is company owned or franchised. I learned that another guest book there as well and was told they had to pay extra if they had kids.....bad service

    4
    « Close to St. Louis »

    The motel seems fairly new, very clean room, & had a good breakfast there is a fridge & microwave as well as a coffee pot in the room. Iron, ironing board, hairdryer also.? We had a king bed- average for comfort, probably because o prefer bigger & more pillows. I think king beds should get king sized pillows.

    5
    « Great place to stay »

    Friendly staff, clean, comfy rooms and a great hot breakfast with eggs, sausage, biscuits and gravy, waffles, plus fresh fruit. You can make your own breakfast burrito. It's a little out of the way, so you may have to drive a bit for dinner unless you want to eat at Denny's. For some reason, there are two of them within a mile of each other? Taco Bella and McDonald's around the corner. The hotel is A-plus!

  • 4
    « Clean good hotel »

    The hotel at this location is very clean and secure. There were no problems associated with the stay. It is across the street from local police, which makes for excellent security. This was good, as we were moving and had a large moving truck with all of our belongings. The rooms were well maintained.

    4
    « Great Place to Stay! »

    Clean facility and friendly staff. Breakfast was good. Pool was nice. This Best Western had laundry facilities. The beds were comfortable. I would recommend this hotel to friends and family. Nice driving location to Saint Louis, MO.

    4
    « Clean and Updated »

    Stayed here 1 night while returning home from vacation. Good location but limited dining within walking. Room was clean with more than enough room. Did not use pool but looked inviting. Bf was good and available a bit early before 6am. Would stay here again. Close to race track although we didn't go.

    5
    « Nice Hotel But Hotel Too Far Away From Town »

    The hotel is new and the staff was exceptional. The rooms were very large and with the just the right amount of amenities. The only problem is that it's located too far away from town. When we made the reservations - we were told the hotel was 9 miles away from the town but that was not the case. Other than the location - it's a nice place to stay if you're driving through St. Louis going some place else.

    4
    « Nice Place »

    Nice property very plush rooms with desk leather sofa large TV and nice amenities. Staff was always available. Close to highways easy access. We will have our staff stay at this hotel on all trips to this area.

    5
    « Excellent place to stay. »

    I booked this room at the last minute when I discovered that my first choice didn't have any available rooms. In fact, most of the hotels I checked in St. Louis had no availability. This particular location had rooms so I grabbed one using the Best Western app on my tablet as we were driving down Rt. 70. I'd been using the Best Western website for a couple of weeks to search for rooms and was well acquainted with their site. The app however didn't give me any options for putting in my AARP discount card. In order to save a room I had to book at the higher price and just hope that they would make a price adjustment when I arrived, which they did. As a whole, the Best Western website is not user friendly. I always find it difficult to find the link that shows Best Western locations as a map view and usually have to go through several screens to get there. There also doesn't seem to be an option to search by travel route which I like to do. The Best Western Pontoon Beach location was a good choice. Our room was called the "king suite" and it was a huge room with a king sized bed, a leather sofa, and plenty of room to spare. The room included a nice TV with lots of channels, a fridge and microwave and coffee pot. A nice desk and desk chair made a nice place to work. Lots of side tables and lamps were also quite convenient. The art on the walls was particularly interesting. I don't usually pay much attention to hotel art except to note that something is there. These pieces however deserved more than a superficial glance.The bed was very comfortable. The hotel and the room were spotless and well maintained. There is a Dennys within walking distance and a couple of pizza places will deliver right to your room. Friendly staff. Breakfast in the morning was very good with scrambled eggs and sausage. It was easy to get to from Rt. 70. Close to Cahokia Mounds and close to the St. Louis arch.

    5
    « Very nice hotel, woud stay here again »

    Location was great for our trip into St Louis. Very safe with the police station directly across the street. We really enjoyed our stay. Super comfortable beds, and it was great having the refrigerator and microwave in our room. Staff was super friendly, especially the woman who was running the breakfast buffet. The buffet was yummy and had choices even for a picky eater. The kids thoroughly enjoyed the pool. Can't say enough good things about this hotel. I usually stay at higher end hotels, but chose this Best Western because I get a corporate discount with my employer. Definitely glad I chose this hotel. Only thing that disappointed was beyond the staff's control, we had a room above us which the guests had no respect for the other guests.. thumping, jumping, sounding like furniture was moving into the wee hours. I called the front desk at 12:40am to ask them to contact the guests and let them know they needed to keep it down. I assume they got a call, noise stopped shortly thereafter

    5
    « Unexpected Excellence »

    This is a lovely property...and quite unexpected in the area. Service, friendliness, amenities, decor and cleanliness all top notch. The only drawback is that there isn't much around the property in the way of restaurants within walking distance -- a slightly janky Dennys is it, for eats unless you order pizza to the motel. In spite of that, still recommend. The put the PLUS in Best Western Plus.

    5
    « Great hotel »

    This was a great hotel at a great price. Friendly, helpful staff. Would definitely stay here again. Very quiet room with a comfortable bed. Everything was clean. The TV remote was in a pouch to show it had been sanitized. The indoor pool was clean and close to the elevator.

    5
    « This is a great stay »

    I stayed here for two weeks on business. They were technically separate stays, with two different rooms. Both rooms were excellent, the staff were very helpful, and there are plenty of places to eat nearby. The breakfast was nice, too.

  • 4
    « Good location near St. Louis »

    This stop is close to St Louis and offers good value. The breakfast was on time and available at 6: am on a weekend. There is a wide selection of TV channels, in-room fridge and microwave and reliable wifi.

    5
    « Great hotel »

    This was a very nice hotel with very friendly staff. Clean and secure.police right across the street so very secure feeling. Restaurants close bye. Easy access to highways just a great experience all around.

    5
    « Great Stay Great Staff »

    As I travel, the toughest pad is feeling home sick. When I check into a hotel the first contact is the first indication of how the stay will go. This place had a great staff with good recommendation for local food and attractions. Made my stay great and having a clean environment with high energy staff makes home concerns less dwelling.

    5
    « Great stop near St Louis »

    This stop is close to St Louis and offers good value. The breakfast was on time and available at 6: am on a weekend. There are a wide selection of TV channels, in-room fridge and microwave and reliable wifi.

    5
    « Great Road Trip Stay »

    I stayed here while on a cross-country road trip and found the hotel clean, comfortable, and well-located. Tired from the hours of driving, I opted to stay in for dinner and order one of the in-room pizzas -- a great option! I did see many restaurant options close-by, though. Added bonus -- The hotel is located right behind the police department (a great plus for solo travelers). I saw that and knew I would not have any security concerns.

    5
    « Definitely a PLUS! »

    This was a great place and easy to find. It was clean and comfortable. A great breakfast and they managed to keep everything filled even though it was very busy. It was quiet with comfy beds. Enjoyed the pool. There were restaurants nearby.

    4
    « Nice clean hotel »

    Very friendly front desk, check-in and directions to room. The room nice and clean, bed comfortable. The breakfast was VERY good, the server had everything clean and food was hot. She even cleared our dirty dishes. Lots of restaurants close by. When we checked out the lady from the breakfast area offered to help carry our luggage.

    5
    « GREAT STAY! »

    Could not have been more pleased with our stay. This hotel was ranked a 2 star but seemed like it should be higher with the great service and appearance. Very clean and well kept. Looked very nice! Wouldn't hesitate to stay again!

    5
    « Great Experience »

    Great place to stay with and the staff is really very helpful they even accommodated me 10am as where I was staying there transformer blew up. Very nice place clean and the entire staff is really wonderful people . I recommend all my friends and traveler if they get chance to stay in this town try this BW Plus.

    5
    « better than expected »

    We had avoided Best Western for several years due to past experiences. We stayed at this hotel because of the location, price, and the ratings listed on-line. This was a very clean, well-maintained, well-run hotel. The breakfast was delicious, with plenty of variety. Front desk personnel very helpful.

  • 5
    « very pleasant stay »

    the Best Western/Pontoon Beach hotel exceeded expectations. Friendly personnel, clean accommodations and common areas, reasonable priced, comfortable. We have stayed here a number of times and are never disappointed.

    5
    « Great stay »

    This a very nice property in a quiet location. Easy access to the Arch, Laclede's Landing and other venues in the St. Louis area, without being in the middle of the big city rat race. Very friendly and helpful staff.

    5
    « Very clean, very nice. »

    Very clean, very nice hotel. Everything was just right. My only issue is that the price per night winds up being slightly over $100 a night. There are other, less expensive options nearby, and it's hard to pay that kind of money for a quick, one night stay. That said, I'm sure we will be back because it's such a clean, well kept place.

    5
    « Great Staff & Clean, Comfortable Rooms! »

    Very friendly staff, always very accommodating. My colleagues and I stay at this hotel for every trip (about twice a month) and have never had a bad experience. We look forward to returning to our "home away from home" soon!

    5
    « Nice weekend »

    Very nice room. Updated and clean large comfortable. Went for a conference would definitely stay again. Enjoyed the time here. Definitely worth it. Staff were pleasant. We had a joining room and that was fun.

    5
    « Nice updated hotel »

    Cleaning staff very nice! Comfortable beds and a great breakfast. Hotel has been updated and is fresh and clean. Room was spacious and comfortable. I will most likely stay here the next time I am in the area.

    5
    « The most comfortable beds! »

    This is a five star hotel. If you are looking for a very clean and comfortable place to stay, this is the hotel for you. You don't have to worry about the bathroom being dirty or the bed linens not being clean and fresh.

    5
    « Satisfied Customer »

    Best Western PLUS Hotel was clean and a reasonable price. Pool was sufficient size. Good Customer Service as our special requests were met with ease. Will use Best Western again and I recommend it for families.

    5
    « HCMP23 »

    warm welcome given by staff, great experience at breakfast, Breakfast had enough variety of food with beverages :). Room was clean with nice fragrance with enough room supply. nice location and worth stay

    5
    « Best Hotel Around »

    We have stayed in many hotels that are much higher in price than the Pontoon Best Western Plus, but none that are any finer...Always look forward to staying here. Not only is it the Very Best Hotel we have stayed at but the convenience to the Interstates is so nice. We don't have to drive miles to get on a major Highway.

  • 5
    « Cozy »

    Cozy place to stay... clean rooms with microwave, mini fridge and decent size tv. Super friendly staff. Lots of options for breakfast... eggs, sausage, waffle maker, oatmeal, cereal, several juices, pastries and fruit.

    5
    « Great Hotel, conveniently located in IL »

    This Best Western is conveniently located in IL, very close to MO, right on boarder. The hotel is very clean and comfortable. The staff is extremely professional and courteous. The breakfast is awesome and they have a great indoor pool and exercise room which is also convenient.

    5
    « Well done! A nice fit! Quality staff! »

    Kudos to the team at BW Pontoon Beach. The front office staff went above and beyond to make our visit comfortable, relaxing, interactive, and enjoyable. Staff enthusiastically greeted us and attended to our needs and interests. My family of 5 (with 3 children) stayed on the first floor. The kids loved that the pool was "the warmest pool water from any other hotels we have used and it is a good sized pool too." While this hotel does not have a hot tub, the pool temperature was kept so warm that it was a treat to go in. We rented a roll-away and had space to shift items in the room to accommodate our activities. The linens were soft and bright white too. I also liked that we could easily venture into the tourist areas of St. Louis with just a 15-20 minute drive that was easy to follow with the help of the GPS.

    5
    « This is a great location »

    This is a great location when going to the St Louis area. This is my first time staying at this location and it won't be my be my last. I go to to see the Cardinals play a couple times a year. I also love the having the police station right across the street. The staff is very helpful and friendly.The rooms were clean and spacious Thanks for a great stay.

    5
    « Excellent counter service »

    We happened to see this hotel as we were driving along the interstate, I had not noticed it on the internet. Checkin lady Cindy was very friendly, when she realized I had a mobility issue, she changed out room to one with a walk-in shower. She mentioned that the Denny's across the road, was good, and would give us a 20% discount if we showed our room key. Room was good size and clean. Breakfast was good. Close to the iterstate

    5
    « Best Hotel in St Louis area »

    Most hotels around here have no windows that open. These hotels get stuffy and old smelling inside no matter what they do to freshen it up. This Best Western is in a nice quite area and windows open to compliment the great relaxing room and outdoor area. It is a easy drive to downtown St. Louis and when the day is over you can come back and relax away the hustle.

    4
    « reasonable price, clean nice size room, good breakfast »

    Was a great place to stay during my 3 week job in area . Clean , big , comfortable room with good quality bed/mattress. Close to job. Breakfast very good. Would of liked to see bacon and boiled eggs a few times for variety at breakfast. Will be back for sure. Thanks for the very good stay.

    5
    « Best Western Pontoon Beach »

    This was a very nice experience! Hotel and staff were great! Evening staff told about restaurants in the area, and printed out a map. Room was great, comfortable bed and clean! Food was great, lots of variety! Will stay there again! Secure too, police station across the street.

    5
    « Pleadire »

    I just wanted to take a few minutes to give Best Western Plus in pontoon beach Il a perfect star rating. I have never stayed with them before but I have stayed in many hotels for work and pleasure. I have to say the staff was amazing very friendly and polite. The room was very neat and clean. And the full breakfast was very good! I would definitely recommend this hotel to anyone and I will be staying at least once a month from now on.

    1
    « BED BUG found »

    I have stay at this hotel a few times and never had an issue. The workers theirs are very professional and nice, but I think I just need to warn people so that they can be on the look out. I woke up and starting to clean up my room l. I was making the bed and notice a black dot on bed. I looked closer and it was a bed bug full of my blood. I put it on a. White piece of paper to make sure it was what I thought. I even squeezed it to see if it was blood. I have photos. I notified management and they where professional.

  • 4
    « Up to the mark »

    We stayed one night. This was a very good motel up to BW's usual standard. Our receptionist was very friendly and helpful. The room was spotless and modern and well furnished- everything you could want. Breakfast was fine- a good range of hot and cold food- cereals, toast, waffles, eggs, sausage etc.

    5
    « HIDDEN GEM OF THE ST. LOUIS AREA »

    I have stayed at many Best Western's across the world. Like most of them, I was pleasantly surprised at the simple and convenient ease of booking a room. I was also very surprised how the Best Westerns in the St. Louis Area stack up. All are about the same distance from Downtown St. Louis, but this location was a lot less in price. Just a short hop across the bridge and you were in "The City". Price wise...... a great deal. Totally enjoyed our stay.

    5
    « Great service »

    The staff was helpful, used the fitness room and the pool. All were in good condition and upkeep. The staff made sure the cribs we requested were in the room and set up. When we requested new pillows they were out but put one together out of a comforter and pillowcase. Worked well.

    4
    « Wrestling tournament »

    Stayed here for a 2 day wrestling tournament in Granite City. Lots of restaurants aroundCheck In was a breeze, Nice Pool. Clean Room Breakfast was surprisingly great. Wifi worked in our room with no problem. We would stay again.

    4
    « Time at Best western »

    The staff, breakfasts, willingness to assist me and check out concerns were all taken care very quickly and with a smile. The only reason I did not rate excellent was due to the internet being out for 3 of the 5 days I stayed there. Other then that one area of concern, it was excellent.

    5
    « Safe. »

    Great place to find after traveling for about 8 hours in the rain. It was with great luck that I found this one with the Pontoon Beach police department in their front yard. Hotel was friendly, clean and easy to access.

    3
    « Terrible Manager »

    The manager does not treat the extended stay travelers with the respect needed. She does not treat her staff very well, and her personality leaves a whole lot to be desired. She has refused to award points to people in the Best Western Rewards program if a low rate is negotiated.

    5
    « Outstanding customer Service »

    My family (of 8) and I, traveled to this particular area for a funeral service. The manager, Vicki and her staff were outstanding and their customer service was exceptional. This was the only hotel that honored bereavement price, that alone made it convenient. I highly recommend this hotel at this location (as I haven't been to other Best Western). Thank you! Thank you Thank you! The stay was priceless...

    1
    « Bad Management »

    Out of town for 4 weeks had to ask to get sheets changed after three weeks floor not vacuumed until i complained after three weeks shower never cleaned until i asked. complained to manager and was treated badly .only stayed because it was the only hotel that was not booked . Great breakfast

    5
    « Great little get-away, fabulous staff »

    Room was very quiet, clean and pleasant. Bed was comfy. Breakfast was cooked on site by a LOVELY lady named Connie...you'll love her too. The hotel is just 15 minutes from St. Louis and has the feel of country. Very satisfying.

  • 5
    « Pontoon stay »

    The motel was easy to get to from downtown St Louis The parking lot was well lite. and the staff were very friendly. I would recommend this motel. To best describn it as clean reasonable and easy axcess.

    5
    « Yes, Book Here! »

    I go into "inspector" mode before settling into a room. We've had several bad experiences with dirty sheets, showers, etc. I was pleased to find everything very clean and neat. The bathroom was especially clean. We loved the shower design which made it unnecessary for a shower curtain; often these are quite dirty and are havens for bacteria. We will definitely stay here again when we visit the area.

    2
    « Beautiful Hotel, Horrible Manager »

    The hotel itself was beautiful and was very well kept. It was clean and the beds were very comfortable. However; the Manager of this hotel was rude and without compassion. We had family coming from out of state for a funeral, after being quoted a special price for the rooms, within an hour we were told there were no rooms available at that price. The manager was unwilling to work with us and made a difficult time even worse.

    5
    « Connie's breakfast »

    Connie and her coworker made our stay special. Her breakfast combined with her congeniality were a welcome relief from the micro wave breakfasts we have shared in the last 8 days. We have traveled from Arizona up through New Mexico and Colorado and then east into Kansas and Oklahoma and back up through Missouri to this stop. We have stayed in Holiday Inn Express, Marriott's and other Best Westerns but this breakfast was the best. So if you are tired of the microwave same o same o then stop here and enjoy saying help to Connie.

    4
    « Good Bang for your buck »

    Booked this trip on a girls weekend to St. Louis. The area was a bit desolate, but for the price we were very satisfied. Breakfast in the morning was one of the best Best Western breakfasts I've ever had. If I find myself back in St. Louis again, I would definitely consider staying here

    5
    « Pleasantly Surprised »

    We have stayed at Best Westerns in the past but this was the best one of all. Although this facility has been in the area for some time, everything was if it was new. The rooms were well decorated and extremely clean. The bed comfortable and the area we stayed in was extremely quite. The staff was friendly and considerate for our comfort. The breakfast was better than most but the lady that took care of the breakfast area was especially friendly and efficient. The food was readily available and she treated us like we were guests in her own kitchen. From the front office staff to the maids, everyone was concerned for our comfort during our stay. We have stayed in this area for years but this was our first experience at this facility. We were so impressed that the Best Western will our first choice when visiting this area again.

 

Venir à l'hôtel ...

Toutes les directions


Depuis : la Highway 270. Prenez la Highway 270 puis la sortie 6A-6B.

 

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