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BEST WESTERN PREMIER Terrace Hotel,  Perth

4.5/5  - basé sur 359 notations.
237 Street Georges Tce, 6000, Perth, Australia - Voir la carte
+61 892144444 +61 892144400

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Les points forts de l'hôtel

  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Air conditionné
    Air conditionné
  • Bar-salon
    Bar-salon
  •  Restaurant
    Restaurant
  • Connexion à Internet sans fil dans les parties communes
    Connexion à Internet sans fil dans les parties communes
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Note des voyageurs TripAdvisor
Sur la base de 366 avis de voyageur
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Au coeur du West End de Perth (quartier des affaires), avec pour cadre une superbe terrasse ensoleillée, le renommé BEST WESTERN PREMIER Terrace Hotel vous offre une expérience inoubliable grâce à la qualité de ses chambres, de sa restauration, de son style et des divertissements disponibles à proximité. Il conviendra autant aux voyageurs d'affaires habitués aux déplacements, aux touristes exigeant qu'aux citadins en quête de raffinement. Que vous soyez en voyage d'affaires ou d'agrément, offrez-vous un séjour détente dans l'hôtel le plus réputé de Perth. Passez un excellent séjour !

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Basé sur l'avis de 366 voyageurs
Certificate of Excellence
 
NOTE ATTRIBUÉE CONSULTEZ LES AVIS POUR RÉSUMÉ DES NOTES
Excellent
 
246
Très bon
 
84
Moyen
 
21
Médiocre
 
7
Horrible
 
8
En couple En couple 224
En famille En famille 16
Escapade entre amis Escapade entre amis 10
Professionnel Professionnel 71
Voyage solo Voyage solo 18
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BEST WESTERN PREMIER Terrace Hotel,Perth
  • 4
    « 26 November »

    We had a very plesant stay. Hotel and facilities are great. Comfortable bed. Luxurious bathroom. Excellent food. Two complaints though, firstly the music was loud and very loud in our bedroom and didn't finish until midnight. Secondly the toilet paper was of a poor quality. Seems trivial, but for a great hotel this wasn't expected.

    5
    « Business Trip »

    First at this Hotel. Booked it on booking.com what a nice hotel and I've stayed at plenty of different hotels in Perth. It has that old world charm. The room was very spacious, bed and pillows were very comfortable. The Hotel has a good bar and Restaurant. Good location, price was about what a 4-5 Star should be. I wi stay here again on my next visit. Staff was very friendly, they.offer valet parking and parking is hard to find.

    5
    « Great hotel with a mix of old and modern »

    We stayed one night for our wedding anniversary. The room was lovely and the king bed was awesome. Excellent facilities - huge bathroom and all mod cons in the room such as apple TV and coffee maker in the room. The staff were exceptionally helpful. Highly recommended.

    4
    « Well located for visiting city »

    Stayed here for 2 nights. Was good value for a city centre hotel. Comfortable room with good facilities. Very convenient for the red route bus for sight seeing. Breakfasts in the restaurant are very expensive - all at a la carte prices (if you have breakfast included in the room rate that gives $30 towards it but you have to pay if you spend more which could easily be done). Instead, recommend the ExpressoBar in the ground floor of the tower bloack at the next corner heading eastwards.

    5
    « Great boutique hotel, perfect location, good service »

    Although I've eaten at the restaurant many times over the years, I've never before stayed at the hotel. Beautifully finished room, gorgeous! Not like what you expect from a chain (Hilton, Sheraton, etc.). Hotel staff were very accommodating. Only criticism I can offer is the restaurant. The space is gorgeous, and the service is good (for Perth), but the quality of the food has deteriorated since they first opened. It's not bad, but it's not great either.

    4
    « Well positioned for East Midlands Airport »

    This is a nice hotel which is well positioned for East Midlands Airport which is why we booked the hotel for our recent holiday. The rooms are spacious and nicely decorated and the staff very helpful. There is a nice restaurant and bar which forms part of the hotel complex. All in all a nice hotel.

    4
    « Nice little boutique hotel »

    Our first time in Perth for a short visit. Didn't know where to stay. Read the reviews and decided on the Terrace hotel. Turned out to be a good decision. Staff was very friendly and helpful. Room was adequate with great amenities. Large bathroom and very clean. It was centrally located at the CBD and that means we can just walk to restaurants and shopping. Definitely will come back when we are next in Perth.

    5
    « A treat »

    Excellent friendly service - from all staff in the hotel and the outstanding restaurant. Luxurious accommodation with attention to detail. It is great to stay in a hotel that is individual rather than bland, and the big bath was a treat. Despite being so central and on a busy street, the double glazed windows ensure the room is extremely quiet. We wanted to book in again on our return to Perth, but it is popular and was booked out well in advance. 16582 (Booking reference)

    4
    « Unusual boutique »

    If you're looking for a high-end small boutique hotel, you could do worse than this. The huge bathroom was definitely the highlight with a gorgeous bath (just no bubbles to put in it, sadly). The decor is elegant and it all feels very premium. Having just 15 rooms makes it feel exclusive too - no huge hotel reception and vast lobbies. It's quirky and interesting and the staff were very welcoming and helpful with local tips and directions. It's a 10 min walk to the Botanical gardens - albeit up a hike of a hill (fine if you're fit and healthy) and there's plenty of life around it once the sun's set.

    5
    « Amazing »

    Stayed at the Terrace Hotel in November 2016...beautiful refurbishment, fantastic service and great food. Very close to everything in the city but so quiet. Thankyou for making our anniversary weekend so special. We will be back!

  • 5
    « Lovely Boutique Hotel Walking Distance to the City and Kings Park »

    From the moment I stepped in the door I felt special. The concierge is lovely, offering a drink, chatting about the place ( he has been there since it was re-developed). I was upgraded just because. The room was beautiful with a spectacular bath-tub that just begged to be used (and I don't even like having a bath!). It is a great spot- a quick walk up the road and you are in King's Park and a walk the other direction and you are in the heart of the shops. I will definitely be back

    5
    « Lovely stay in heart of Perth »

    I stayed here for four nights from 31st October, I checked out today (2/11/16) My stay started on a positive note. The entrance to the hotel isn't clearly market so I mistakenly entered via the restaurant next to the hotel entrance. One of the bar staff saw me struggling with my bags & swiftly took my bags and guided me to reception, a good start to my stay. I forgot to ask his name & meant to provide positive feedback. Positives: Gustavo & Riina were both lovely & nothing was too much trouble. I ordered food a couple of times from ubereats which was delivered to reception. I intended to collect but before I could, Gustavo kindly brought to my room without me asking. All staff I encountered were very friendly and positive. I needed a document printed & scanned, Riina did this quickly even though I could see she was busy & I told here there was no rush I received it within minutes of asking. There are PC's for guests to use in business centre as well as complimentary iPads in the guest rooms. The bath was lovely, nice and deep and the rain shower had great pressure. Large flat screen Tv with all Foxtel channels. I had breakfast included and I was able to eat in my room if desired, a nice touch. Most hotels charge extra to have food delivered to your room but not The Terrace. My room, number 2, although facing busy St George's terrace was quiet. I am a light sleeper and I slept well. Negatives: the bathroom was very dark even with lights on I found I had to apply my makeup in the living room. The bathroom was a good size just a but dark, it did have a makeup mirror but even lit up was still dim. The menu. The food was delicious but I'm a vegetarian and there was very little vegetarian options. Hardly any veggie options at all. However the food I did have was yummy. The breakfasts were delicious & even decorated with edible flowers, very nice. I would definitely stay here again & highly recommend this hotel.

    4
    « Mr »

    Lovely little hotel with one of the most comfortable beds I have ever slept in! Good location near Kings Park and a short walk from the main jetty. With only 15 rooms this hotel has a lot of character.

    5
    « Beautiful Lady »

    Stayed at this hotel for two nights (14th and 15th Oct) recently for a very special wedding anniversary and it was amazing. It's a beautiful old building (let's call her the Lady!) and the staff, the service, the quality, the fantastic wine and liquor selection, the room, the décor etc were all equal to what you can expect from fine hotels in Sydney and Tassie. Definitely the "Bestern in the Western" and I hope to be back soon. Special mention to two excellent staff members, Thea and can't ever forget the barman from Berkshire!

    3
    « Not very restful »

    We spent a couple of nights here after a long flight from the UK. Our room, Suite 3, was interesting if not wildly practical with a small opaque window which, as we discovered, appeared to overlook the staff smoking area. Bathroom was huge and baroque - but again not very practical with a wet-room style shower where the water discharged under the bath to flood the area in front of the loo. Our major problem was noise - from the kitchen vent which was attached to the bedroom wall which thrummed non-stop (although after we complained it did appear to be switched off the 2nd night), to what appeared to be an A/C unit gushing loudly every 30 minutes or so, to door banging late at night and early in the morning. This was a real pity because the bed was sublimely comfortable. Food was okay, if not particularly memorable. Our a la carte breakfast was good if expensive, but the venue is clearly very popular if the number of non-residents was anything to go by. Service throughout, however, was polished but friendly. Our rate, excluding breakfast, pre-paid 6 months in advance, was over $300 per night - somewhat toppy, I thought.

    3
    « Mixed feelings... but generally good »

    First stay at the Terrace despite staying in Perth plenty of times, and it wasnt as expected. Got a deluxe room for $270 inc breakfast which was pretty good that night. Add in $49 for a nights valet parking though. The hotel portion of the Terrace looks a little run down with a tiny lobby filled with leaflets, strange corridor leading to a lift, where the whole vibe felt like staying at a pub rather than a 5 star hotel. The room is newish, but styled in an old fashioned way. Not particularly to my taste but ok for a night. Massive bathroom that would appeal to many. Two tiny windows with no view despite staying in a deluxe room, tiny desk area and no table for room service meal. No complimentary water in room (although my colleague had some in their room). Massive soft bed that made up for all the low points with a super soft excellent sleep! Also enjoyed a really good breakfast. Overall its a convenient location for Perth CBD, comfortable for a night and reasonable price. Its not 5 star and cannot compete with hotels like Como, Richardson etc, but if you can get it for about $200 its better than many of the 3/4 stars nearby.

    5
    « Great boutique hotel at the end of the Terrace »

    Stayed 2 nights and loved the room. Breakfast was massive and could easily be shared. There are only a few rooms as it is a heritage listed building. Had dinner in the restaurant and found both food and service good. Parking for a weekend stay is an issue if you do not do valet, which is quite expensive. Taxi or uber would be a better option if possible. Great place to stay for events at the convention centre.

    5
    « Amazing service in a beautiful boutique hotel »

    We had our wedding at the Terrace Hotel, and the hotel team made our stay so special, enjoyable and a one of a kind experience. Right from the beginning Charmaine helped us plan and organise our reception; and even arranged a last minute wedding cake for us on the night!! We stayed in a suite, and the rooms were boutique, beautiful, comfortable, homely while being spacious. All staff were friendly, helpful and attentive, and made our wedding a truly amazing experience. We will most certainly stay at the Terrace Hotel again and will be recommending them.

    5
    « Lovely boutique hotel »

    Great place to celebrate our anniversary. So nice to stay in a hotel that is unique and not a nondescript chain hotel! Rooms are beautiful- we had a suite- furniture and lights and art work all add to the character of the hotel. The bathroom also lovely with a free standing bath. Restaurant downstairs was 5 star and we enjoyed our meal & had a drink at the bar. Staff very nice - I would recommend getting the valet parking for $49 as it would cost more than that to park overnight in a city car park. Highly recommend for a romantic night away! Booking.com ref number 1732209420

    5
    « Gorgeous little Gem! »

    I recently stayed at the Terrace Hotel...I was initially booked into another hotel but after a colleague suggested we meet at The Terrace for lunch, I saw the reviews online and on their site and booked straight away. So many amazing things to say about this hotel (and I'm super fussy!)...Outstanding service, gorgeous clean rooms and huge bath, beautiful restaurant and best of all in a great location. The price was incredibly reasonable, especially for Perth CBD. What I loved most about it was it didn't feel like your standard 'chain' property but more like a Boutique style hotel. I was travelling for business and this felt like a home away from home. I will be travelling to Perth regularly and I will most definitely be returning here. I've also highly recommended the property to my colleagues. Looking forward to staying again soon!

  • 5
    « Favourite Business Stay in Perth »

    I stay in Perth two to four times a month and the Terrace Hotel is my preference every time. The rooms are super quiet and the beds are amazingly comfortable. It also has a full Foxtel iQ box instead so you don't miss out of your favorite shows. It is nice and close to the business hub in the city. It costs a little bit more than the Hilton around the corner but well worth it in terms of room quality and comfort.

    5
    « brilliant staff, lovely room »

    Our booked accommodation was dire so booked into Terrace Hotel and the staff sorted us with great attention and all hotel aspects were good. We really enjoyed our 5 nights here and would book again if travelling to Perth.

    5
    « Had a great time »

    Received excellent and courteous service at all times Room was clean and comfortable Well situation close to the city, Kings Gardens and the river Loved having breakfast and dinner in the restored restaurant

    4
    « A lovely night »

    On Sunday night we stayed at the Terrace Hotel and enjoyed dinner there. We thoroughly enjoyed our evening there. The room was upgraded to a suite which we really appreciated. We were also given a complimentary bottle of wine as it was our anniversary. The room was spacious and well appointed. The bed was very comfortable. We were a bit put off by some of the nude artwork, but maybe it was just our taste. Our dinner was delicious, as was breakfast. We would definitely return for another stay. The staff were very friendly and attentive.

    2
    « Not horrible but not as expected »

    This property is like an old bed and breakfast, which is certainly not how they portray themselves on their web site. The check-in was efficient.The room was clean but the furnishings and carpet are a bit tired and shabby. It is very noisy, especially as they had functions in the dining room that went on very late at night and then vacuumed at 5am the next morning. If you decided to stay here, definitely check whether they are hosting any parties. We were happy that we had planned an all day excursion while we were there.

    5
    « Outstanding »

    This hotel set near the centre of the city is fantastic. The location is great with some beautiful gardens just outside the back door and a short uphill walk to Kings Park. The room was attractively decorated and the bed really comfortable. The food was excellent and their everyday $3 coffee is very tasty. The staff were courteous and friendly as well as helpful and unobtrusive. The part of the hotel where we stayed was colonial in style and tastefully decorated. This was one of the best places we have ever stayed.

    3
    « Value proposition »

    I would actually rate this hotel a 3.5. The staff are very friendly and try to be helpful. The bed is very comfortable and the pillows superb. The issue was the price point which is the same as The COMO where we also stayed and is closer to a 5. (Review to follow.) The room was small and dark and the furnishings are dated and a little strange, depending on your taste. (The bathroom shower isn't enclosed and water goes everywhere.) That said, if the quirky, old style hotel appeals, then this hotel would be excellent.

    5
    « Amazing place! »

    Located in a beautiful listed building, right in the heart of the city on St Georges Terrace. Easy access to all mayor attractions, within walking distance from Kings Park, Elizabeth Quay and the Bell Tower. Absolutely amazing staff at the reception: very helpful, well informed, made me feel very welcome on my arrival. The room was also 1st class: beautiful bathroom with large bath tub and a separate shower, super comfy bed and high tech telly with large channel selection. Additionally a great restaurant and a bar on-site. Perfect place!

    5
    « 1st class »

    Great staff treated like a vip recommend for stay away from home welcoming and homely great job all staff and management I will book again for work as well as out of work trips service and customer care is superb well done

    5
    « Dinner with great service »

    We have been to the Terrace Hotel on several occasions for meals (not for accomodation) and always found the service and staff fantastic. I've been to a high tea afternoon, a shared platter & cocktails night and tonight, a dinner for 4. On each occasion the staff have been very friendly and the food plentiful & tasty!

  • 5
    « Great boutique hotel »

    Great little heritage listed hotel. The staff are fantastic. There is a small well stocked bar and a good restaurant with a nice outdoor dining area. The room was clean, quiet and comfortable with a fantastic deep bath. There is no onsite parking. May be stressful trying to arrive at the hotel during busy traffic times.

    3
    « Disappointed »

    I had done extensive research on Perth hotels and had rejected all the famous chains like Pan pacific etc who had great tripadvisor scores at cheaper prices. I had wrongly believed that The Terrace would be a nice luxurious boutique hotel but it is not. Alas, it is more like a high end motel than hotel. Sadly, I was disappointed even though paying more than $300 a nite. Ameneties are passable and basic. Service is ok, they try but they are short-handed. Overall a disappointment!

    5
    « Fantastic »

    What a great stay. I've been to the bar and restaurant here many times but this was my first weekend stay. I'm glad I did. The suites are amazing. Very spacious, tastefully furnished in period but with all the mod cons. Staff were very attentive and efficient. I had a wonderfully relaxing stay.

    5
    « Excellent Hotel »

    Stayed here a couple of nights with my wife . The room was luxurious in every aspect , clean ,comfortable , modern and one of the best. All the staff were very helpful in making sure our stay had no issues. Breakfast was superb , all you could wish for . We had evening meal one night , again excellent food and service. Could not fault anything , well done to all staff. We would return if ever in the area again.

    4
    « Nice venue for a cosy dinner »

    You can tell when a restaurant is good value when, after you have dined there with a coupon, you rate it worth a return visit at the full price. Such was our experience at the restaurant of the Terrace Hotel. It was a cold, and blustery night when we made our way there for a family celebration. We were quickly seated (inside although there were heaters to warm those sitting al fresco) and water served. Our waitperson returned with menus and gave us enough time to look it over before returning for our orders. It offered a good selection of meals and included gluten free options. The baked camembert was terrific as was the fish and crab cakes. The latter can easily be over-seasoned but this was nicely done. For mains we had the pork belly, lamb shank and duck confit. No complaints from any of us; flavour and seasoning were deftly done and the meats tender and m For dessert we opted to share a plate of three desserts. Apart from being too full to have individual portions, this represented good value and gave us the opportunity to try the apple and rhubarb crumble, the orange cake, and several ice cream flavours including a delicious green tea brulee. The two course meal, dessert was extra, came with a glass of red or white. The white was nice and crisp and the red was more than decent.

    5
    « Beautiful evening »

    We experienced great ambience, food and staff when dining at the Terrace Hotel. It was mid week so we managed to obtain on street parking 5 minutes away. Now the food! There were quite a few vegetarian options for my partner. We both chose as a starter mini Camembert cheese with a fig jus and we couldn't fault it. Presentation was very creative. My partner had a pumpkin salad with lots of exciting goodies in it and enjoyed it. I had the slow roasted Tuscan lamb shanks with polenta and French beans - hearty and warming on a cold, wet evening. We both had desserts of rhubarb crumble and sticky date pudding. Really recommend this restaurant to locals as well as visiting business people or people on holiday.

    5
    « An oasis of character, charm & service in the heart of Perth »

    If you want to experience a character filled boutique hotel with excellent service in Perth then stay here. From the get go the service staff were excellent. Great service in an unobtrusive yet effective manner. Great service all round - well done to the service manager. The building is heritage listed and the renovation has showcased his history - a rare thing in WA. The deluxe room was excellent. Great king sized bed. Open marble tiled bathroom. Responsive room service. Look I think everyone should enjoy a decadent weekend away in Perth in this hotel it was exceptional. I will be going back. Well done to all the staff. My booking reference was 707085429

    5
    « Another great stay »

    Currently staying the hotel room 12 and must say it is always a pleasure to stay here, the bathroom is the best around , along with the comfortable bed , the omelet for breakfast was very nice . But by far the best is the receptionist Rina Ho goes out of way to make you feel welcome, ref, 15824.

    5
    « Beautiful hotel with Old World charm »

    I can best describe The Terrace as a boutique hotel with old world charm. It only has 15 rooms. There were only 2 rooms on our floor, very quiet and peaceful. The room was comfortable. The bed was a luxurious KIng size with down pillows and doona. There was even a doona under the bottom sheet for extra softness!. The bathroom has a modern feel, with marble floor and walls with rainshower and a separate big bath. The staff were very friendly and helpful. We had a very early checkout (4.30am) but that was no problem for them to organise some breakfast the night before. There was a bar downstairs that always seemed to be full, but we heard no noise at all in our room. Each morning our room would be made up whilst we were having breakfast. I would certainly recommend this hotel to couples travelling to Perth.

    5
    « Working towards near perfection »

    Thoroughly enjoyable 2 nights, breakfast included. Very comfortable, nice staff. Cosy during heavy rain confinement. Excellent variety of wines by the glass. Generous, quality breakfast, but slow service on the Saturday. Far preferable to Parmelia Hilton nearby which used to be gracious. No reply to stay questionnaire personally handed in.

  • 5
    « Night out with dinner and breakfast »

    Absolutely superb stay, very friendly and service was top quality. Lovely bar with live music on Thursday night, Hotel room was very nice. Would definitely go back again which we plan to do. Food was well presented and very tasty. Breakfast was substantial and again great service in the restaurant and bar.

    4
    « Sunday Lunch »

    My wife and I enjoyed a marvellous lunch yesterday at The Terrace Hotel in St.Georges Terrace. It was nice to discover a little bit of history amongst the modern high rise office blocks on The Terrace. We shared a tasting plate for entree which included veal and chicken paupiette, the best crab cake I've ever tasted, natural oysters and shots of the soup of the day which was cream of cauliflower. We also had a selection of French breads (4) served with olive oil and balsamic, and dukkah. For $9 I thought that was exceptional value. For mains my wife had the fish of the day, a lovely fillet of Baramundi served with tea smoked prawns and asparagus. I went for the Angus Beef Fillet with broccolini. Both dishes were beautifully presented and delicious. To finish we shared the apple and rhubarb crumble served with an amazing and, very innovative chocolate and cardamom ice cream. What also merits a mention is the restaurant's very extensive wine list which included many wines served by the glass. This was a bonus for me as my wife does not drink alcohol.My wife and I dine out regularly in Perth; what impressed us about The Terrace restaurant was the high level of attentive service from the staff. Steeve Maugy, the maitre "d" on the day was very impressive. It was a joy to be asked a few minutes after both the entree and main was served ....."is everything alright sir ?" How many times do you go into so called top restaurants where staff do not appear to be in the least bit interested as to whether you enjoy the food or not ? To sum up, our lunch at The Terrace Hotel was a meal experience to savour and remember. We even took a look at a couple of the bedrooms; there is only 15 of varying categories; truly a "boutique" hotel. A venue well worth getting acquainted with; highly recommended. (INV.83508)

    5
    « A lovely boutique hotel »

    Everything about this hotel was perfect. The location is just 10 minutes walk to Kings Park, 20 minutes to the museum complex. The rooms are immaculate, the hotel beautifully decorated with lovely art work, and the restaurant has one of the best wine lists I have seen. The staff were very helpful and friendly, and the price of the room which included breakfast valued at $30 per person was incredibly good value. I can't fault this place!

    5
    « Classic, beautifully appointed and so cosy »

    This is the second time we have stayed here. The first was on our wedding night! Both times we had great experiences. This hotel is beautifully appointed in a handsome, old, restored building at the top of Perth's CBD. A short walk to the great views of Kings Park. Room, service and food were all wonderful. We can't wait to stay again.

    5
    « Over night Stay in Perth's centre »

    We stayed a night at this lovely Hotel having booked a private dining room for a family celebration for 19 people. The booking was seamless and the staff offered a warm welcome on our arrival even allowing us to check in a little earlier to allow us to change for the function. The catering for our long lunch was superb and everything went without a hitch. At the conclusion of the luncheon we enjoyed free entertainment in the front garden bar with a fabulous trio performing latin/jazz music. To cap off a wonderful day the Hotel surprised us with a bottle of bubbly on ice when we returned to our room.

    5
    « Faultless Stay at Beautifully Restored Hotel »

    I booked the Premier Suite for my partner's 30th birthday and we were blown away by not only the accommodation but the staff, service and food and beverage options. We were welcomed with a complimentary bottle of sparkling wine in a beautifully restored hotel room which was so warm and welcoming amongst the stormy weather outside. The spacious bathroom and comfortable bedroom coupled with the large living area made leaving the hotel room a daunting task. The staff at The Terrace Hotel were all friendly and knowledgeable of the food and beverage services on offer. This was a faultless stay - we will definitely be back!

    4
    « Boutique hotel wonderful service old world »

    Business trip. The hotel is hard to find and being on St Georges Terrace has no outside parking. There are only 15 rooms. If you like art Deco you will love the hotel. The best thing if this hotel are the staff. Totally client centric. The good. Free WiFi. Room large and bathroom modern. Valet parking provided The disappointing. No gym facility. The TV is stuck on a side wall. The breakfast was awful and expensive. The breakfast was a let down. The coffee was cold I had scrambled eggs and mushrooms and avo . The plate arrived swimming in butter. Cost $28.pity would have given hotel ?? a higher rating if not for awful breakfast.

    5
    « Boutique heaven »

    We expected more of a 'chanin fee' as it was a best western but were happily surprised that this had a more 'boutique feel' to the place. Little touches like apple tv and coffee machine really added to the quality of the rooms. The rooms themselves had high quality furnishings throughout. The bathtub in our room was lovely and relaxing

    4
    « Unique Hotel »

    We found the staff very helpful from the moment we arrived. As we entered the main entrance dragging our bags a staff member escorted us around to a side door that had us arrive directly in front of the reception desk, saving us from traipsing through the restaurant and rabbit warren of hallways. The receptionist then took us to our room showing us how to get to the bar and restaurant as we went. Our room was lovely with a wet room style bathroom which we had seen before so was not such a surprise as it seems to have been to other reviewers. I had a wonderful deep hot bath. We slept very well on a lovely comfortable bed. The only disappointment was that we couldn't get the TV to work. Not a major as we needed our sleep as we had a very early start. We only had 20 minutes for breakfast as we were being picked at 6:50 am and the restaurant opened at 6:30am. Our Muesli and coffee arrived promptly giving us time to eat and enjoy. We would love to stay again one day and hope this beautiful building is protected for years to come.

    1
    « Unprofessional, forced, Lied. »

    I booked this hotel at 9 am at 9.35 am I rang to organise parking. Reception said the confirmation had not arrived from website , no problems that sometimes happens. Arrived at 1.46 pm reception said it had still had not arrive, Guest Manager was at desk, I showed him the voucher on my laptop which clearly states it was for their hotel he said "No problems I will honour the room rate and breakfast voucher it will be 99% fine". We even came back between wedding, reception to check we received the same answer from GM. Went down to breakfast on Sunday at around 9.35 am (breakfast service was very slow, food cold). My Husband went to organise our car, he came back with a voucher for a hotel in Canada. Went down to book out and receptionist proceeded to tell us we were now liable for full rate he also twice told me I had made a mistake. He did not show us our account, nor did we authorise for him to put it through our credit card. We at this point felt forced and lied to by the GM and the receptionist who showed us no professional standard. After leaving we found that he had charged us for our breakfast so my husband went back, again he wasn't interested. I phoned the GM on Monday and put it too him " did you know before our having breakfast that you would not honour the voucher, Hotel have credited our breakfast. I have since found out that it was a website malfunction and the website have been amazing, professional, quick with their responses and have cared to care.

  • 4
    « Boutique Hotel with very good customer service »

    Recently enjoyed a Saturday night stay at the Terrace Hotel to celebrate my birthday. Rooms were tasteful and the bathroom was amazing with a beautiful free standing bath. Coffee was very good and at $3 a cup a bargain for the Perth CBD. We dined at the restaurant and my husbands beef was perfectly cooked, my fish was disappointingly overdone. Breakfast was excellent. Unfortunately our stay was let down by the excessive music from an event next, door which blared till mid-night. Apart from the noise a great experience.

    5
    « Wedding Night Hotel »

    It was our wedding night so we didn't arrive until 12:00am but the concierge was waiting for us and even took us up to our room. All the staff are wonderful and the hotel itself is absolutely gorgeous. We had a great time.

    4
    « pleasantly surprised »

    i booked 4 rooms and stayed overnight with family after attending my daughters wedding next door at Lammonts the rooms were even nicer than i expected, the staff were friendly and helpful and the breakfast was nice. all in all I would have no hesitation in recommending

    4
    « Gorgeous Boutique Hotel »

    We only stayed here for one night, but it is a lovely boutique heritage hotel in the centre of Perth. Being a Perth resident we don't tend to stay more than one night in the hotels, as its normally only for a special occasion. Perth hotel aren't up to the quality/standard of asian hotels, but the Terrrace is probably one of the best in the city. The architecturally designed rooms, with beautiful big freestanding bath and separate shower (which had fantastic water pressure & flow) and comfy bed, together with foxtel and apple tv made it a comfy stay. We had an issue with a button missing from my husbands shirt just as we were about to walk out fro a night out and I called reception and they found a button & sewing kit and dropped it straight up to our room. Fantastic service, couldn't fault it.

    4
    « Nicely presented »

    We stayed at The Terrace Hotel for only 1 night, it was nice and quiet, and the people that we met at the bar were also a quiet bunch. We had booked into a standard deluxe room, again very clean and nicely presented. The seperate marble bathroom was my favourite part of the room and I think probably the cleanest bathroom I've come across at a hotel. Not a lot of bench space if your have lots of make up but there was a desk in the room, no mirror there though but as I take one with me, it didn't matter. The only downside to the bathroom was that after one use of the bath, the plug broke and we couldn't release the water. I'm sure if I had mentioned it to management when it happened, we would have sorted it out, but we didn't until we were checking out, so I didn't get another chance for a deep soak. The shower worked fine though. We didn't eat here but there was a nice set up for dining. If your looking for a very quiet, getaway in Perth, close to the Perth Convention Centre, then this hotel is well worth having a look at. They have bigger rooms as well if your after more bedroom space.

    4
    « Great experience for a special occasion, but BYO pillows »

    A great stay at the hotel in the Heritage Suite for our 10th anniversary. The hotels staff were very attentive and the food in the Terrace Hotel Cafe was top quality. The only negatives were that the only TV in the suite was not in the bedroom, which made watching TV in bed impossible and the pillows were not comfortable at all, we slept with the pillows from the lounge as they were more comfortable! The artwork throughout the hotel was fantastic and set the mood even it they were copies!

    3
    « So close but not quite there »

    Visited this hotel last week on my first visit to Perth. This hotel is situated in a great spot - only a short walk to Barrack St Wharf and Perth Railway station. Free wifi was good. Our room was beautifully furnished but the bathroom had a shower with no shower screen which resulted in a very wet floor after we had showered. The service at breakfast was consistently slow and the first morning our coffees were cold.

    5
    « Pure luxury »

    What a magnificent place to stay,dine and enjoy. We were totally surprised and pleased at how good this hotel is. No fuss, luxury hotel, The check in process is seamless and very professional but still relaxed. Check out was the same. Room comfort is exceptional with very high standard of fittings and facilities. Apple TV and De Longhi coffee maker a special touch. Breakfast on both days of our stay was outstanding with the fresh fruit salad,muesli and Eggs With salmon a standout. Coffee is superb snd just right. The location of the hotel makes it perfect for business visitors and tourists alike. Keep up the good work guys.

    5
    « Lovely, large room. Great Location. »

    We stayed in the Heritage King Suite 1. The room was street facing but was not noisy. The artwork as pictured on the website is a bit avant garde, but it really is a very nice large room with a large bathroom and wonderful bedding and good WiFi. The location is very close to the beautiful King's Park where you can spend all day walking. The park provides amazing views of the city, harbor and Fremantle. The walk to the harbor and boat cruises is about 12 minutes and walking to the well known C Restaurant, with 360 degree views of the city, is just 8 minutes. We did not have a car so I do not know about the parking. We never ate in the hotel restaurant but we did have a drink in the nice small bar with a terrace facing the back. Would definitely stay at The St. George again.

    4
    « A lovely stay at this small hotel! »

    This is an lovely old building with only 15 rooms which I managed to visit twice in quick succession recently. It's a nice alternative to the other hotels at this end of town. The first visit was just for one night and we were lucky enough to be upgraded to a Heritage Suite. Lovely room with large bathroom and freestanding bath (pity I didn't have enough time to make use of it!) Arrived very late at night so had to ring the doorbell for admission. Had to rush off the next day, but as we were coming back in a few days, we were able to leave a bag with them. Also had a parcel delivered to me here and I received it with no problems. Returned for two nights and had a deluxe room (Room 8). I believe this may have been built as a disabled room, as there was no door on the very wide doorway to the bathroom. There was no privacy whatsoever, particularly as the bathroom was situated next to the room door, so would have been embarrassing if using the bathroom and your partner came back into the room from the hallway! Anyone passing would have a full view of anyone using the shower (with no shower screen or curtain). As most users of this room are probably not disabled, can I suggest a curtain or something for this opening? Had some technical issues with the TV in this room, so had to call reception and staff were very prompt in coming to help (and relieved to find it was an issue with the TV and not me!). The beds are REALLY comfy, and this is not something that I have ever commented on anywhere else. Was it just because they had a wool overlay on the mattress? I don't know, but they were so good, I pulled the sheets back to see what make etc it was! Even though they have a bar/restaurant downstairs and my room was at the top of the stairs, I thought it might be a bit noisy, but didn't hear a thing. Even if you had a room facing St George's Terrace, I don't think this would be an issue as it's not as busy as thoroughfares in other capitals. Look forward to returning on my next visit to Perth!

  • 2
    « Unloved and unprofessional »

    This boutique hotel feels very unloved. Such a shame as the building is lovely and the location good but there is no sense of anyone in charge. In our 3 night stay we barely saw the same staff member twice, let alone a manager. I wonder when management from Best Western last visited ? None of the staff we met were Australian and hence they lacked local knowledge and in some cases they struggled with the English language. The service at breakfast was particularly lacking with one poor member of staff expected to do everything - lay tables, take orders, make all the coffee and teas individually, serve food, take payments, etc. With 8 tables seated at the same time you could feel every guest's frustration. And this was over the Easter holiday weekend - surely the hotel would expect to be busy ?? I suspect that when this hotel was opened 4 years ago, it provided a much needed alternative to the Holiday Inn, Ibis, etc. but you cannot charge their prices and offer no service. Our 'deluxe' room was adequate with a particularly comfortable bed but so little space to store any belongings and a slick, designer bathroom but with no thought for practicalities. An attractive stand alone bath in the centre of the bathroom with absolutely nowhere to put soap or shampoo etc. The internet worked fine in the restaurant area but was hopeless in our bedroom (room 11, 2nd floor) There was no heart or soul to the place. The bar area was permanently empty with no sign of a bartender. Such a shame. With professional management and staff and a few changes to design, this place could be a gem.

    5
    « secluded weekend getaway »

    What a surpise little boutique hotel . decor was beautiful. It was roomy and very clean.no noise could be heard from other rooms.restaurant had delicious food.service at restaurant was very good. Hotel staff were very friendly and knowledgeable.definitely planning another weekend getaway.we loved it

    5
    « Pure indulgence »

    Stayed at this hotel for the first time recently when up in Perth for Party on the Green Concert. We were pleasantly surprised with the hotel . The reception staff were great and attended to all our needs with no fuss . The hotel is in great location as a base if exploring Perth. The room was luxurious and general feel of the hotel is small and selective . Would definitely stay again

    5
    « So glad we stayed here »

    Chose this hotel when coming to Perth for a conference. Not one of the conference hotels but just as close to the Perth Convention Centre. So glad I did. Great service, beautiful rooms, old world feel all in the heart of Perth. Would stay here again in a heartbeat.

    5
    « 50th Birthday »

    Great hotel. We had one of the Heritage Suites which was awesome and fitted to the highest of standards. Very convenient to all shops and restaurants and a lovely walk to Kings Park - great location, great hotel.

    5
    « Federation grandeur in heart of Perth »

    We were fortunate to be able to stay a night in Suite 5 on the first floor. Beautiful marble bathroom and wonderful mix of modern facilities and federation age style and elegance. It is a trip to a bygone era and a terrific change from the usual sterile rooms you expect from modern hotels. Combined with excellent food and fine wines in the restaurant for dinner it was a magic stay.

    2
    « Weird rooms, »

    We stayed at this hotel because of the reviews and the fact that it looked like a beautiful property. This hotel is very small, and the pictures of the entry, etc. are not very accurate. The Delux King room was very small, and the bathroom did not even have a door. The windows are closed over, so that while some light comes in, they are frosted so you cannot see anything outside. The shower did not have an enclosure (just falls onto the floor of the bathroom) - very weird! The Internet was spotty and slow. It disconnected each time your phone//iPad went to sleep, and would not automatically reconnect when they woke up. We complained loudly about the layout and our "Deluxe King room". The second night they moved us into a large suite, but many of the issues remained. Showers that have no enclosures, frosted exterior Windows, port internet, etc. We stayed again (already planned) for a third night on our way back through Perth. We had a room that was in between the other two. Not their largest suite, but a "King Suite". All of the same issues were encountered. The frosted windows are really quite ugly, as you feel very closed in. SHowers still fall directly on the bathroom floor (no enclosures), and become quite messy. And - if there were ever a fire or emergency, there is no way out of the room except the entry door. Forget the window exit, as they don't open and I have no idea where they go anyway! In their ads, they show very friendly staff, supposedly who know their guests, as there are not many rooms on the property. The staff never remembered who we were, etc. The TV's worked, but using their "Apple TV" was difficult and did not really work well. In our last room, the TV wasn't in the bedroom, but was in the area with the the desk and chair???? The restaurant was OK, and about par for a hotel restaurant. However service was VERY slow. Would not recommend or stay at this hotel again.

    5
    « Lovely stay at end of business trip »

    This hotel is truly lovely from beginning to end. Upon check in I was greeted by an attentive and efficient lady who tended to my needs but knew how not to be overbearing. The rooms were beautifully decorated and super comfortable. I loved the stunning bathroom and it was the first time I've ever been enticed to use a bath. I had dinner in the hotel's restaurant which had a great atmosphere and tasty food. The only downside of my stay was the waiter who looked after me, she appeared to forget about me at the end of the night and never brought me the bill. The hotel is located close to Kings Park, which is a gorgeous park to walk through. I would definitely stay here again and recommended it to friends.

    5
    « Grows on you once you know it is not a standard hotel »

    I stayed here for 3 nights on business this past week. The first impression was that it reminded me of old hotels throughout England and thought this was going to be a treat. And it was. Given I was exhausted upon check in, I found it took some getting used to things in the room, such as the open shower with no enclosure and not even a door for the bathroom. Additionally, there is no counter space to put your belongings on so had to remove hotel items in order to put my toiletries. So this left me almost wanting a "normal" hotel bathroom however once I tucked in for the night, I found the bed absolutely amazing! And slept like a baby as well. We had 2 breakfasts and one dinner at the hotel and the meals were fantastic. No doubt this boutique hotel has an outstanding chef. Now I have decided that, beside the strange bathroom configuration, this is an outstanding hotel and absolutely very different than the normal cookie cutter hotel and after 3 weeks of straight travel, this was a very welcome change. I highly recommend this hotel.

    4
    « Anniversary get away »

    Lovely, quiet hotel where all the staff seemed to be French. Great location, comfy room and room service, loved the bath in the luxury bathroom. Only disappointment was waiting 30 mins for breakfast order on a Sunday morning in Resturant. Will consider again. Walking distance to all of Perth including Northbridge and Kings Park. Great little boutique hotel.

  • 5
    « Wonderful stay in Perth.. »

    It has been exactly one year ago that we stayed at the Terrace Hotel. Our room was wonderful and so was the staff. Everyone was so friendly and helpful. Tara was especially helpful. Thank so much for a great experience. We stayed March 2015

    5
    « Luxury on St George's »

    We stayed here for our anniversary and it has to be one of the best hotel stays we have had. From the moment we stepped through the door we were made to feel welcome. We arrived on a hot day and the concierge bought us glasses of cold water whilst we checked in. We were shown to our room and shown how to use the facilities. The room included a bang Olufsen television, an iPad plus all the usual items you would expect from a quality hotel. The room was spotless and well presented. There are no views however, the windows are covered by the buildings outer façade. There is plenty of natural light in the room though. After freshening up we went down to the bar where we offered free drinks as it was our anniversary, it's the little things that count! We had breakfast the following day, service was a little on the slow side but the food was worth the wait. Great room, amazing staff well worth a visit and we will definitely use the hotel again.

    5
    « overnight retreat »

    Attending concert at Kings Park so enjoying this great hotel again as just a short walk to venue. Staff are very nice and helpful, food prepared well and very tasty. Thank you to Michelle for her attentiveness.

    5
    « Amazing hotel in every way »

    I booked a night in this beautiful hotel for my husbands 60th birthday and also dined with four couples in one of their private dining rooms and it was the best choice of venues I could have made. This hotel is exceptional. I upgraded to a suite and it was just beautiful complete with chandeliers, crystal ornaments and plush furnishings. I loved everything about the rooms and the manager sent up a complimentary bottle of champagne to celebrate. The bathroom was just beautiful. A huge bath and rainfall shower. The only down side, and this is a VERY small downside, was that the bathroom was a little dark for me to put on my make up, even with a lit make up mirror, but honestly, I'd be nitpicking to find anything. We booked a private dining room which was just lovely and the food and service was fantastic. From the initial booking to the final checkout, this hotel was first class. They couldn't do enough to assist me in making this surprise dinner a success. We included breakfast in our package and it also, of course, was first class. I can't wait for our next special occasion so we can return for another amazing night out. A big thank you to all the staff.

    4
    « The only place I stay in Pert.... unless its full! »

    The Terrace is a great little boutique hotel that I have stayed at a number of times in the last couple of years. Excellent and friendly service from the staff. The rooms are decorated in an unexpected fashion with big asian lacquer cabinet and an "open plan" bathroom, all of which I like. Good breakfasts cooked to order and a nice bar for casual dinner and a craft beer or wine.

    4
    « The only place I stay in Perth... unless its full »

    Stayed at the Terrace several times over the last couple of years. Always a good welcome, and a very comfortable room and board. Really nice change from corporate hotel, still retaining charm, and somewhat quirky but calm and cozy rooms. Breakfast on the outdoor terrace is good, watching the city wake up, and it gets pretty popular with breakfast meetings. Food in the evenings also great, especially the oysters in my opinion. Usually oneor two decent craft beers on tap at the bar. in the morning there is an annoying noise like a garbage compactor outside, but that is the only negative I have.

    4
    « Could have been 5. »

    We arrived mid afternoon on a Wednesday, there was a short queue for check in so someone showed us to the bar and offered us a free drink which was a very nice touch. The hotel is well maintained and has been well restored. We had a very spacious room on the 2nd floor with an impressive black marble bathroom, we are not found of wet room showers preferring an enclosure but this one had been well designed and when showering I didn't make the whole room wet which was what sometimes happens. We didn't like the fact that the windows can't be opened nor that they have some sort of metal screening on the outside which obscures the view. There was some early morning noise from nearby building works but it wasn't intrusive and neither we disturbed by noise from th bar or terrace some have commented on. The only downside we experienced was on our last morning. Normally we avoid hotel breakfasts preferring to eat out but as we were picking up a car and wanted to hit the road we decided to save some time and eat at the hotel. Whether we had chosen a busy day or whether they were understaffed I don't know but it took 20 minutes to get 2 coffees, toast and muesli.

    3
    « Not as good as expected for the price »

    We stayed overnight in one of their suites. The building and the architectural features are inviting. The design and décor in the room take advantage of the provenance of the place. However, as mentioned in other reviews- the soft furnishings were a little tired and stains on the chaise unacceptable when paying top dollar. There was also a musty smell in the bathroom. I was also surprised at how much traffic noise was to be heard from the room. Breakfast was well executed and portion size very good. However, the top up charges already alluded to by another reviewer just lets the hotel down. This is not a budget hotel. We mentioned these issues,during check-out , to the member of staff on duty. All in all - it didn't live up to its hype and was a disappointment .

    5
    « Classic Style and Charm »

    What a gorgeous hotel in a great location, I came across The Terrace Hotel while looking for a boutique hotel in Perth and actually couldn't believe i didn't know about it. What a beautiful little hotel. Easy valet parking, great welcome in reception, showed to our room by Nick (hope I got that right) who showed us around the very classy room and explained the TV, iPad and WiFi. the marble bathroom with clawfoot bath oozes class, all furniture and fittings including chandeliers are all of very high quality and the 4 poster bed is like sleeping on a cloud, my wife got straight onto the internet when we left to order similar pillows and pillow top.

    4
    « Small things go through the cracks »

    It is a beautiful hotel and my first impression was that I wanted to give it 6 stars but the stay revealed sine issues. Noise from the restaurant does filter into the room sometimes. Whatever they had going on there Valentine's Day had the walls shaking It was so loud. Basic toiletries were not replenished until I asked for them by which point between morning service and turn down they had been in the room 5 times and even moved the near empty bottles around. WiFi is free but spotty. Nice hotel, good location, has some issues to fix if it truly wants to be top tier.

  • 5
    « The gem of St Georges Terrace »

    I am in Perth twice a month and have tried a few of the major hotels down the east end of St Georges Terrace and the Terrace Hotel is my favorite by far. The rooms are beautiful and well appointed. They have proper Foxtel box in the rooms and not just a re-cast subset of channels. The food in the restaurant is a little pricey but worth what you pay. A great wine list if you are into that.

    4
    « Good, small hotel but a little noisy »

    The receptionist was welcoming and helpful when we arrived. The two-room suite we had was pleasant and well appointed, although some of the pieces of furniture would benefit from fabric cleaner and stain remover. The bed was large and comfortable and the bathroom also large, with roll-top bath, wet area shower (but it also showered the toilet seat) and a large wash basin and surround. It was well stocked with toiletries. Good coffee and tea making facilities were also available. Our room was above the entrance to the downstairs bar so we had thought that it may be noisy. In fact there was no noise from the bar but the large window onto St George's Terrace had only secondary double glazing, which was ineffective at keeping out road noise. We received a card upon which was written 'Breakfast 2 pax'. Breakfast the next morning was very good. We each had juice, a pleasant cooked meal and tea and coffee. After we finished, I handed the card to the waitress who advised that I had to stand in line with the walk-in, non-resident diners at the cashier desk. When I reached it I was asked to pay two dollars! Apparently, the breakfast allowance (unspecified to us) was sixty dollars for the two of us and my second cup of coffee had taken us two dollars over that limit. Given that we had a fairly modest breakfast and the room rate was $379 per night, I was rather bemused.

    5
    « Lovely treat »

    The room that we had was luxurious, amazing bathroom and knitted out with technology. A real treat. Breakfast was very good and reasonably priced. Mini bar was expensive but to be expected in a hotel of this calibrate.

    3
    « Getting tired »

    Hotel could do with brightening up. Bar staff not very attentive and seemed to think they were a bit special, but wait staff were excellent. Room was a little tired but well presented. TV not visible from the bed, only an uncomfortable Chais that was badly stained

    5
    « Beautiful room »

    Had a delux room. Beautiful bathroom. Staff excellent. Individual attention. Very helpful. Bed very comfortable. Downside windows opaque. Saturday night late night music. And as another reviewer said remote control high tech and not easy to use. Never managed to get anything on screen apart from the news. But could have asked staff and sure they would have showed me again.

    4
    « lovely stay »

    Lovely hotel, nice and quiet, helpful staff and little extras like cracking mini bar, ipad, morning paper...great location, short walk to waterfront and main shopping streets. Nice bar and restaurant too. Would definitely recommend/stay again!

    4
    « Great Hotel »

    This is a lovely small hotel in the centre of Perth. The staff are extremely helpful, friendly and efficient. Our room was of a good size with all the facilities you would expect from a quality hotel, including a Nespresso machine. Our bathroom had both bath and a 'wet room' shower. Sleep quality was good. Due to the proximity of tall buildings windows are opaque. Rooms have Apple tv's so seek out the remote instructions. The hotel's restaurant offers interesting selections for breakfast, lunch and dinner.

    5
    « Great room and Staff »

    The room was very comfortable and has a great bathroom - all very well designed and fitted out to a high standard, as well as good quality amenities. We arrived by car and there is no easy place to drop your bags (its in the CBD after all), but the staff handled it very well and we used their valet service. Its in a heritage building and has a very pleasant 'feel' about it. Room service was of a good quality - very tasty - and prompt. I did not like the TV remote control - found it quite unintuitive. It involves a touch screen and push buttons and its very uncomfortable to hold. It took me an hour to find out how to adjust the volume...

    5
    « Perfect for a great night out in the heart of the city! »

    It has been a long time since my husband and I had a night out in the heart of city. We chose the boutique Terrace Hotel based on Trip Advisor reviews and we weren't disappointed. From the moment we arrived we received a friendly welcome and great service during our stay. The Deluxe room wasn't huge but had a high quality fit out with a very comfy king size bed. There are so many new restaurants and bars in Perth, it was a great base to explore the Terrace down to the new State buildings. We had both dinner and breakfast at the hotel restaurant and both meals were very good. Highly recommended for a special night in the city.

    5
    « 2 Nights Stay over the weekend »

    We stayed in the Terrace Suite for two nights taking advantage of a special promotion and couldn't fault our stay. Great service from friendly and accommodating staff. Spacious, clean and very well-decorated rooms with a vintage feel. The bed and pillows were very comfortable (like sleeping on a cloud!). We wanted to change rooms because of the room number (considered unlucky in some cultures) and thankfully the hotel staff were able to switch our room with another without any fuss. Even though we are locals, we would stay here again and highly recommend it.

  • 5
    « Special occasion dinner and stay. »

    We stayed 2 nights to celebrate a special birthday and stayed in a Terrace Suite which was well worth paying for. They are very large rooms with excellent furnishings and very well appointed.. The bed was the softest and largest I've seen in a Hotel for some time. Bathroom has marble floor and walls and could be a little slippery when wet and there's no full length mirror anywhere, but this is a minor point. We had organised for 10 friends to join us in the Sommelier room for dinner which was a set menu of 2 courses - excellent food and service. The breakfast is not a buffet and so the food is freshly prepared and gives good value for money. The staff were excellent, friendly and helpful. We would stay there again.

    3
    « 3 night stay »

    Great service! The staff were extremely friendly, accommodating and welcoming. The rooms offered all the modern amenities you would require but the layout was strange and not functional. The open plan bathroom didnt give any privacy from the room entrance, there was no room to put toiletries next to the wash basin or anywhere else and no hooks to hang a robe or towel of the floor. The lighting was poor and no mirror in the room. The windows were covered with a metal frame allowing light through but made you feel as if you are in a prison. The bed and pillows are very comfortable. I would not stay here again if I had a choice but would definately come back for a drink or meal sitting outside on the terrace enjoying good food and great service.

    4
    « Elegant Boutique Accomodation »

    We stayed in the Premier Suite, lots of room, elegance and charm. We really enjoyed our stay, the staff and amenities were very good as were dinner and breakfast in the restaurant. Highly recommended and we will be visiting again.

    4
    « Ideal location »

    We had deluxe suite which was comfortable if not spacious. No view at all, small double bed (you need to be friends) but an excellent shower. Good breakfast and we also had one dinner there too which was fine. Great location. There are only a few rooms (maybe 9?) and we think some a larger but more expensive.

    5
    « Great Location »

    Very pleasant facility in the heart of Perth. Staff exceptional in attempting to assist us as we had trouble with the airlines in securing our baggage after a very long series off lights. Would recommend this location above others.

    4
    « Character & Comfort »

    Other than the heritage charm to this boutique hotel the first thing you notice is the personalised service you will receive. Being a smallish hotel the staff really do give you one on one service as was evident when I was walked to my room from reception and taken through the rooms features by that same staff member. I stayed in a deluxe room which I thought was great for the price when compared to other hotels through the city area. It is definitely a character type room but has been done very well with no apparent short cuts taken. The bathroom was finished entirely in marble and looked an absolute treat. Breakfast was included in my package, it was nothing over the top but was very nice all the same. The alfresco dining experience was very nice and popular with the local business people, as there were many coming and going while I was dining. This may have been because of the coffee which was as good as I have had in Perth. Overall I thought this hotel was great and will happily return there on my next trip to Perth.

    5
    « Perfect Hotel Pick »

    This hotel was perfect for us after a long cruise. It had so many amenities and the staff couldn't do enough for us. The breakfast outside on the terrace was terrific and this hotel was in a perfect location to see Kings Park which was in walking distance. The only negative thing I would say about this hotel was that it had so many tech gadgets to do simple things like operating the TV, that you would have to stay there more than one night to learn how to use them. It is a boutique hotel so you would have to tend to like that sort of thing. We had heavy bags and they brought them up to our rooms for us. They also held our luggage until our rooms were ready since we arrived early off the cruise ship. All in all, an excellent stay!

    4
    « Something a bit different »

    This is a small, individual, boutique hotel, which means that what pleases one person may irritate another. After travelling around nearly a month staying in corporate hotels most of it pleased me a lot. An excellent central location, comfortable well equipped rooms, fresh milk in the fridge for early morning tea, an excellent dinner, friendly staff (although "I've not been hear long" was heard more than once) and no room service charge. On the debit side, it beats me why the architect of the rear extension thought people wouldn't want to look out of the window, the a la carte only breakfast was on the expensive side, the TV control was hard to use, and in line with the rest of Australian hotels they charge a credit card surcharge. Enormous congratulations, though, for the sign referring to what the Australian service industry, following American euphemism, call a rest room, or even a bathroom, as a LAVATORY!

    4
    « A lovely hotel in central Perth easily accessible to shops and restaurants. »

    A lovely hotel in excellent location in centre of Perth. Rooms very comfortable and quiet and well provided with coffee, tea etc. Staff, especially reception staff, very helpful and pleasant. Would have no hesitation in recommending this hotel. One tip. If, like me, you prefer not to eat breakfast in hotel, there is a lovely patisserie called Destiny 5 minutes walk away which does excellent takeaway snacks and will tailor croissants to your choice far cheaper than hotel breakfast .

    5
    « Small but outstanding »

    Stayed for 1 night only after a cruise.This is a privately owned hotel and it shows.Extremely comfortable bed,i pad,good tv,well stocked mini bar with champers and crystal glasses.Luxury bathroom with freestanding bath and excellent shower.Bathrobes and slippers and White Company toiletries even bathroom scales. Breakfast outside on the terrace was unbelievable never seen so much food on a plate.I am starting to believe Australia is trying to match America in the food portions. Location is excellent just a stroll uphill to Kings Park and downhill to the Quay area.All in all a special place to stay with the emphasis on the guest. The staff also need a mention very friendly and quite willing to have a chat when time allows.The manager also gave us a potted history of the hotel which was interesting. I also received an e mail from the hotel after my stay which almost beat me home,a nice touch.

  • 5
    « High quality boutique hotel »

    Vrery personalised serviceas only 15 rooms. My room was very well appointed, ceretianly has a better feel when compared to most of the superior hotel chains. Extremely comfortable bed, well-stock mini bar, and breakfasts downstairs were superb. Cant wait to stay again.

    5
    « Australia at its best »

    Ideal location fabulous room, great staff overall a fantastic experience and I would recommend this hotel to anyone. The location of the hotel was ideal for access to King's Park [a must visit] with fantastic views and things to see. Also close to the quay which is ideal for boat trips around the harbour or further afield [we took a boat to Fremantle]. The hotel is located at one end of St. Georges Terrace very close to shops and restaurants.

    4
    « Relaxing Getaway Break »

    This was our first stay at the Terrace Hotel. A nice change from the standard hotel room. We were greeted by friendly staff and escorted to our room ( Terrace Suite 4 ) and shown all amenities. The room was fitted out nicely with good quality appliances etc. the bed and pillows were exceptionally comfortable. Only let down in the suite was the bathroom, which had a very unpleasant damp odour, even with the exhaust fan running the entire duration of our stay. The shower floor also was not very clean, having a greasing film over the floor and a previous "tenants" hairpins on the floor. We had some pre drinks at the cozy bar followed by an evening meal in the main dining area. The meal was excellent and the service to match. We had breakfast in the morning which was also as good. A very relaxing and pleasant stay. Very polite staff.

    5
    « Excellant Stay »

    Excellant stay, lovely rooms, great service, best boutique hotel in Perth. The rooms are well decorated and very clean, bathrooms are lovely. Bed is comfortable and big and pillows are lovely and soft. Staff were lovely, all in all a lovely stay in the city. Great location for any shows in Perth.

    5
    « A little Gem »

    We were looking for a Hotel with easy access to the Perth Arena and found the terrace Hotel. We found it a little Gem of a place with luxurious rooms and great a great breakfast. We stayed in a Deluxe Suite with Full breakfast.

    5
    « Would recommend a stay here »

    Arrival was at 0145 to a very welcoming and efficient check in. The hotel entrance is to the right of the 'main entrance' which is in fact for the restaurant, and closed at the time we arrived. The room was very comfortable and the en suite bathroom a delight. The food the following evening was very good and with the location of the hotel at the quiet end of the CBD, I found everything to be more than satisfactory, except the TV control which was very strange. Instruction is required if you haven't seen this gadget before. If you like hotels which are not formulaic and standardised, you'll enjoy this one.

    3
    « Nice but not quite as expected »

    Early (09:00) arrival from an overnight flight, staff most helpful trying to make a room ready, but still didn't manage to check in until 1:30pm. Awarded an "upgrade" from ordinary room to "Suite" but it is not really a suite, just an ordinary and old room in the original heritage building and with a four-poster bed. The bed and pillows were exceptionally comfortable. But do artistic pictures of naked women on the walls make this a "suite", not at all. The room though, old and not really giving the impression of being perfectly clean, (long hairs on the carpet !). The bathroom on arrival looks impressive but in practice is not quite practical. Certainly not too clean, soap marks on floor and counter and with long blonde hairs on the floor, looks like ti could do with a good scrub. A lovely powerful rain shower but no curtain or enclosure means the whole bathroom floor gets washed when used. As an alternative, the tub looks inviting but it is slippery and without grab-handles and has a rounded shoulder which means there is nowhere at all to place soap or amenities etc. It also empties onto the floor so the floor is going to be wet no matter what. The lovely thick and large towels are not close to the shower or tub so one needs to plan ahead or suffer a wet trek. Useful though for mopping the ever-wet floor. The turn-down service is also a misnomer, it does not actually turn down the bed or ready the room for the night, a chocolate and a weather forecast on the night stand seems to be the sum-total of turn-down service ! On the positive side, almost all of the staff are exceptionally polite and helpful, the hotel is very well-located, a short walk to the town centre or to the Kings Park. For amenities, a super Nespresso machine is provided for coffee but it is stored on a high shelf and there is nowhere to operate it except to balance it on the edge of the bathroom counter. The TV and entertainment system are of exceptionally high quality but are fairly complicated to operate. Once mastered though the system provides a wide choice of TV channels and entertainment. An iPad provided in the room is also useful and the "high-speed" wifi is free although not often high speed. No breakfast buffet available in the restaurant but a good selection of a-la-carte choices. The "Terrace Breakfast Feast" is to be feared, I was defeated by the last sausage, but it will last all day foregoing lunch ! A pleasant stay

    5
    « We will be back! »

    Quite simply stunning. We recently stayed here on our wedding night. After allowing us an early check-in for the Bridal Party to get ready, the staff were professional, yet effusive and warm in their welcome. On our return later that night, we were greeted in our room with a bottle of champagne and a box of gourmet chocolates. The bed and bedding proved to be luxurious quality and divinely comfortable while the bathroom boasted thick, fluffy, decadent towels and gorgeous toiletries. The suite was beautifully presented and well equipped. We left vowing to return every anniversary. Thank you to The Terrace Hotel for a wonderful stay.

    5
    « One of Perth's best if not the best »

    This is a great boutique hotel in fact probably Perth's best hotel. Friendly, very helpful and professional staff. Rooms have quality furnishings and high tech fittings, large bathrooms. The Restaurant and Bar are excellent and the wine list (book) is exceptional.

    5
    « overnight stay for concert »

    Fab hotel, lovely position in city, great atmosphere. Folk so friendly and helpful, very professional aswell. Room so nice, so comfy bed, lovely bath and much enjoyed to warm up after adverse weather and drenching at concert that night. Breakfast delicious and staff attentive. Probably best nights staff in Perth!

  • 4
    « Boutique Hotel in central location »

    Lovely, old, small boutique hotel in central location. Heritage rooms are lovely, comfortable, peaceful and the bar is excellent offering the best cocktails in Perth. Restaurant was also good. Staff are friendly, helpful. [note: had serious problems for one night - our dry cleaning was forgotten/ the air conditioning unit was faulty/noisy and we had to change rooms at 01:00 - but everything was done to rectify the situation by staff and management who were then generous to upgrade us. I think it was just a blip].

    5
    « A real oasis in a pretty city »

    I stayed for 3 nights while attending a conference at the Perth convention centre which was literally a 5 minute walk out the back door of this hotel....down thru a magnificent garden. It is a small boutique hotel that would surpass any larger hotel for service and friendliness of staff. Great food terrific setting and magnificent hotel furnishings. Close to Kings Park too.

    5
    « Best bed in the world! »

    We recently had a lovely stay here - everyone was very warm and helpful. The highlights were the gorgeous bed - maybe I'd spent too long in a camper van, but the comfort factor was amazing! Great mattress topper and king feather/down pillows. And the massive bath was dreamy! God access to city and Kings Park.

    5
    « Excellent Boutique Hotel in Perth CBD »

    We stayed three nights (spread before and after a visit to Margaret River). The staff were very welcoming and helpful, the rooms spacious and gracious with beautiful bathrooms, the breakfasts scrumptious and the proximity to both CBD and Kings Park ideal for a short Perth stay.

    5
    « Superb located cosy hotel with excellent kitchen »

    My wife and I recently stayed at this hotel in Perth and we really enjoyed the hospitality and the service given. We stayed two nights and had two excellent dinners on the outside patio. The room was very nice and technically updated.

    5
    « A great and very comfortable hotel to stay in »

    Our overall stay in this hotel was very pleasant. The room was very well appointed, although the style is not 100% to my taste, but it has great amenities.The bed was extremely comfortable due to a quality mattress, pillows & linen, which I really appreciated. There was complimentary wifi in the rooms but it was a little weak. There was a good entertainment system in the room. Staff extremely professional & helpful. Food ok, but could have been better. One of the top 3 hotels we stayed in during our 5 week trip to western, northern and central Australia. Would definitely come back.

    5
    « Great hotel to stay in »

    We stayed at the Terrece hotel on the 9/10/15 and so glad we did. I will start with how fantastic the receptionist was that I dealt with, her name was Elsa. Else saved me $$$ and was very patient, as I had booked this hotel through wotif with no extras, then realised that I could get a better deal by booking the celebration package directly through the hotel. This deal included early check in, late checkout, bottle of champagne, newspaper in the morning at the door,box of chocolates and breakfast( breakfast is not a buffet, you order off a menu and can have as many items as you like, juice and coffee included) I saved myself $140. We had lunch in the restaurant, all course's were fantastic, then we were shown to our room, the heritage suite 5 and we were really impressed, fantastic room and amenities. The only issues that let the whole experience down was the air conditioner was very loud and didn't cool the room down very well and the WiFi didn't work very well. Thank you to all the staff that we dealt with, you were all very professional. Well done.

    4
    « Lovely hotel, great service and food »

    Our overall stay in this hotel was very pleasant. The bed was comfortable and the pillows provided were of both hard and soft which was good to sleep on. The bathrobes provided were comfortable and different from other hotels. The room slippers were SO comfortable and nice on the feet. So tempted to bring them home! The toilet and bathroom was an open concept, which can be weird for some. However, it was a good size which meant no wet floor when going to the toilet. We ordered room service for dinner and the food was fantastic. No complaints there. There was complimentary wifi in the rooms but it was a little weak and keeps disconnecting. What I liked about the entertainment in the room is that they have foxtel, normal TV and apple TV. It was such a novelty to use the apple TV. One thing I dislike was that not all the channels listed on foxtel was available. It would be better if it was removed from the menu as it was slightly confusing. There was an ipad provided in the room which was great however, no charging cable was available and the ipad was not fully charged. The service was great. Breakfast menu was good. We had caramel waffles and eggs benedict. Caramel waffles were so good! Lovely stay. Will return again.

    5
    « Hidden Gem in the CBD »

    A great hotel, hidden in the CBD and not what you would expect. Hotel is quite a small boutique hotel (wasn't obvious to me when I booked) but this is a plus. The room I stayed in was perfectly appointed, both the style and the fittings themselves. I travel around 70% of the year and live out of hotels with my job. The check in and staff at this hotel are some of the most welcoming and friendly I have ever come across! Slight noise in the early to mid evening time as my room was above the restaurant and looked onto the street, but this was not a big issue. Other reviewers have commented on the quantity of the food in the restaurant (I only went for breakfast as included in my room rate) and I must agree, there isn't much on the plate. BUT the quality of what was there was very good. Slight issue and annoyance at check out with my bill accuracy, but sorted out after 20mins (front desk had to call head office I was told) Would defiantly come back.

    4
    « Stylish and Comfortable »

    My wife and I just spent a couple of nights here at the start of our WA holiday. The hotel is stylish - more so than you might expect of a Best Western. The restaurant and bar are well appointed and both offer a pleasant atmosphere. Our room was small but again well fitted out and a comfortable king size bed. My wife thinks the bathroom was designed by a man - not enough light to do your makeup but chic! The location is good at the top of St Georges Terrace. All round, one of the best I've stayed at in Perth.

  • 3
    « Exceptional service. Average room comfort »

    We won this overnight as a raffle prize. The service from beginning to end was personable and excellent. However, the mattress was old and soft - I had trouble sleeping - and the bathroom whist very pretty to look at had an shower that was open plan (no curtain) and squeezed into the bath in such a way that you could barely lift your elbow! breakfast was also very good

    5
    « Brilliant bouquet hotel »

    Excellent hotel and loved my recent stay there. Staff warm, friendly and helpful Only bummer was the bathroom and shower all together and water was everywhere and thank god for extra towels to place down on the floor. Delicious breakfast and the first for awhile, it was hot. It is expensive but worth it Go

    5
    « luxury, romance and old world charm »

    I surprised my partner for his 30th birthday with a night's stay in the Heritage suite. From the moment we walked in we felt at home. We were greeted by a smiling face and were then showed up to our room- very rare that you receive a private escort and mini tour of your room! When you walk into the suite, you feel like you have stepped back into time. Every detail, fixture and ornament has been planned to perfection. The room is full of old world charm and is immaculately clean and tidy. The bathroom is nothing but sheer luxury and certainly the highlight of the room. The bed was the most comfortable bed we have slept in and the separate lounge area appointed with a mini bar and espresso machine was a great bonus. Dinner was nothing short of perfection. All of our meals were divine and the service was 5 stars- we had mentioned in a passing comment that that my partner was celebrating his birthday and the chef organised a beautiful dessert with a ?happy birthday' message. When we returned to the room, we found little chocolates and tomorrow's weather forecast on our bedside table, a very cute touch. Breakfast was no different, fantastic service and delicious homely eggs. Coffee was perfect. We could honestly not fault one aspect of the room, hotel or service- if you are looking for Perth's most luxurious and boutique accommodation, no other place compares. We will be back for sure! Craig and Dea

    4
    « Best Western Premier Terrace Hotel »

    Great service, beautifully restored period building with well appointed spacious rooms and ensuites. Only issue was the air conditioner became noisy very early AM. Advised reception on check out and they assured they would rectify.

 

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Depuis : l'aéroport national de Perth. Roulez en direction du sud sur Miller Road jusqu'à MacRobertson Drive. Tournez à droite sur MacRobertson Drive. Continuez sur Brearley Avenue et traversez deux ronds-points. Tournez à gauche sur Great Eastern Highway/National Highway 94. Prenez la sortie sur Graham Farmer Freeway/State Route 8 en direction de Joondalup. Prenez la sortie sur James Street en direction de Mitchell Freeway/State Route 2. Prenez la sortie Mounts Bay Road. À la bifurcation, serrez à droites et suivez les panneaux indiquant la State Route 5. Tournez légèrement à gauche sur Spring Street. Tournez à droite sur Mount Street. Tournez à droite sur St Georges Terrace. Le BEST WESTE...

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