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BEST WESTERN Hotel Mineola Inn,  Mineola

4.0/5  - basé sur 106 notations.
100 Debby Ln, 75773-2857, Mineola, United States - Voir la carte
+1 903 569 5331 +1 903 569 5388

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Les points forts de l'hôtel

  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Air conditionné
    Air conditionné
  • Parking gratuit
    Parking gratuit
  • Parking extérieur
    Parking extérieur
  • Coffre-fort
    Coffre-fort
  • Spa
    Spa
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Note des voyageurs TripAdvisor
Sur la base de 106 avis de voyageur
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Bienvenue au BEST WESTERN Mineola Inn, où vous aurez droit à un service clients exceptionnel et à des équipements extraordinaires, le tout pour des prix abordables. Profitez de votre séjour dans cet hôtel de Mineola, Texas, pour apprécier Lake Fork (capitale texane de la pêche au bar) et pour découvrir la réserve naturelle de Mineola, sur la rivière Sabine. Les clients séjournant ici bénéficieront d'une situation idéale, proche de nombreuses attractions locales et de commerces de la région de Mineola. Les clients bénéficieront de chambres agréablement aménagées avec télévision câblée/par satellite et HBO®, four à micro-ondes, réfrigérateur et accès gratuit à Internet haut débit. Commencez la journée du bon pied avec un petit déjeuner continental gratuit. Pour votre confort et votre bien-être, cet hôtel de Mineola vous propose un parking gratuit ainsi qu'une piscine extérieure, un bain bouillonnant, une aire d'entraînement entièrement équipée et un centre d'affaires. À proximité, les clients de l'hôtel pourront explorer Lake Fork, la capitale texane de la pêche au bar, ou passer un après-midi paisible dans la réserve naturelle de Mineola, sur la rivière Sabine. Dans le centre-ville historique de Mineola, vous trouverez également une grande variété de magasins d'antiquités, de boutiques de cadeaux et de magasins d'artisanat. Les clients de cet hôtel de Mineola pourront également aller voir un spectacle à l'Historic Select Theater, qui abrite également le théâtre Lake Country Playhouse. Chaque membre du personnel de cet hôtel s'engage à fournir le meilleur service qui soit. Avec ses chambres spacieuses, son atmosphère reposante et son personnel accueillant et serviable, l'hôtel vous garantit un séjour inoubliable et divertissant à Mineola, Texas. Réservez une chambre agréablement aménagée dans le confortable BEST WESTERN PREMIER Mineola Inn, où qualité et service sont nos priorités !

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Chambre
Chambre 1
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Avis de nos clients


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Basé sur l'avis de 106 voyageurs
Certificate of Excellence
 
NOTE ATTRIBUÉE CONSULTEZ LES AVIS POUR RÉSUMÉ DES NOTES
Excellent
 
55
Très bon
 
24
Moyen
 
15
Médiocre
 
8
Horrible
 
4
En couple En couple 20
En famille En famille 42
Escapade entre amis Escapade entre amis 16
Professionnel Professionnel 19
Voyage solo Voyage solo 7
Propreté
Emplacement
Chambres
Service
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Rapport qualité / prix
BEST WESTERN Mineola Inn,Mineola
  • 5
    « Very Nice location »

    Very nice small hotel, clean , quiet location. About 1/4 mile to main street and restuarants. Located right on main road. Pool and hot tub. New hotel, nice bedding. Breakfast was plenty and there are several Mom-and-Pop-type restaurants in town too. Lots of antique stores nearby. Would recommend

    4
    « For business stay ok »

    Clean room, friendly staff and price attractive. I would stay there again for business. For vacation not. No restaurant/ no bar in house. Breakfast standard, coffee fresh. Location in 7 min distance to Mineola Downtown.

    1
    « This place stinks »

    My family really hated their stay at this hotel. We picked this hotel specifically for the swimming pool which had green water. The front desk did not tell me The water was green when I called before the reservation. We had to take a smoking room And it smelled super disgusting Since we are non-smokers.And I think that one of the employees purposely locked us out of our room at 5 a.m. in the morning to make us have to come to the front desk.We will never consider staying at this hotel again.

    2
    « Not the best choice for our softball team »

    Reservations were made 2 months in advance for our girls to go to their state softball tournament in Mineola. Upon arrival, the staff did not seem very excited to have our large group staying there. The pool was closed the first 2 days because it was green from not being properly maintained. After several parents complained, they finally called a pool company. One night, the pool was locked up early after it was finally clean enough to swim. Our girls were very disappointed. Rooms weren't that clean and daily room cleaning was minimal, at best. Would recommend staying at a hotel in Lindale instead of this Best Western.

    2
    « Couples Getaway »

    My wife and I decided to do a quick small town getaway. The Best Western Mineola was not a good choice. The staff was friendly, but the facility was lacking. The rooms were clean, but small. The breakfast was average, but the area was small and crowded. Worst of all the pool was closed because the water was green. If you have a pool it should be maintained properly, in my opinion. Many other guests with children were disappointed also. Would not recommend this place because of questionable management.

    1
    « Serious security issues and mold in the room »

    I travel quite a bit for business and leisure purposes, and in my travels, I've written several positive hotel reviews, but I've never felt strongly compelled to write a negative one?until now. So strap in, kids, because beyond this place there be dragons. To start, I've spent many years working in different hotel line and management roles, and I understand firsthand many of the challenges with upkeep when hosting hundreds, and sometimes thousands, of people a day, so I'm very sympathetic to the aspect that sometimes ?stuff happens? outside of a hotelier's control. That said, there are some things that are well within normal controls if one is paying the slightest bit of attention to the grossest of details. And gross is one of the more polite words I can use to describe our rooms at the Best Western Mineola Inn, in Mineola, Texas. On this trip, we were traveling to attend a family funeral. I booked two rooms at this hotel so we could be close to support family. There were a few other local options, but I thought I'd give Best Western our first try. It's a solid brand, and the hotel looked good from the outside. We arrived well after midnight, after a 1.5 hour drive from DFW airport, with a difficult couple of days ahead of us. On arrival, the Front Desk Clerk took a photocopy of my driver's license, then made an imprint of my credit card on that same paper, clipped it to my signed registration card, and placed it all in the ?bucket? file on the desk within view and easy reach of anyone at the desk. Wow! The data security violations here are staggering. For a moment, I was tempted to check the calendar and make sure I wasn't checking in to 1991. This is an identity theft nightmare waiting to happen. The lone Front Desk clerk is apparently away from sight of the desk so often that the hotel actually has a sign on the desk stating that the desk clerk is in the breakfast room across the lobby. Anyone could just walk past the desk, easily reach over and grab the entire bucket of guest information and the desk clerk wouldn't know until later. By that point, the thief would have all of the hotel guests' names, photos, addresses, birth dates, credit card numbers and signature, among other valuable information like room number. The identify theft possibilities aside, imagine the criminal possibilities of someone with that information flipping through the list of guest registration cards at 0200 looking for, say, female travelers listing only one occupant in the room. Based on that amazing negligence to guest safety alone, I would never recommend anyone stay at this hotel. This concerned me greatly, but when I politely mentioned the PII and PCI issues to the front desk clerk, I was told this was hotel policy. Understanding that policy isn't the desk clerk's fault, and it being well past the point of being able to cancel without being charged, we chose to just deal with it and go to our rooms. But oh, if only the guest data concerns were the sole problem. In one room, the air conditioner was completely shut off. The very musty room was 84 degrees, and reeked of smoke. The other room was another adventure altogether. Upon opening the door to my room, we were immediately hit with the strong smell of warm, humid mold. The air conditioning was not on, and it was over 80 degrees in the room (keep in mind, it was around 1:30am). It was very obvious that Housekeeping hadn't vacuumed the room, or that if they did, it was completely ineffective as the carpet was dirty and even had a few dead beetles laying in the middle of the living area. There was also an odd white film over many of the chrome fixtures in the room. I opened the mini-fridge and discovered that it was warm inside and covered in black mold. I could easily see behind the entertainment center, that the fridge was unplugged, and the plug was laying on the floor. And then there was the Jacuzzi tub in the corner of the room. The desk clerk had excitedly told us of this wonderful room feature at check-in. In reality, this dingy and stained tub, with mold growing on it, and in an obvious state of disrepair, is a perfect example of how quickly it's possible for an amenity to turn into an abomination. Overall, rather than experiencing the confidence of checking into a solid brand hotel, based on the condition of the room, I half-expected to find a beat-up and tarnished ?Magic Fingers? coin box next to the bed. In all seriousness though, this was not what I expected from a major brand like Best Western, especially at the $115+ per night price point which we paid at the time. Both the policies and the room were something that I would expect from an interstate Knights Inn, or a local dive motel proudly offering ?Color TV? (as if one could still buy something other than color). There are many amenities that hotels use today to try and differentiate themselves (breakfast, wifi, exercise rooms), but if the core offering doesn't make a guest feel safe and clean, the rest is just useless fluff. We had originally booked two rooms for a four-night stay, but we chose to spend the remaining nights at a hotel in Rockwall, and made the 90-minute drive out and back each day, rather than remain at the Best Western Inn, Mineola. Worst of all, when I attempted to bring these issues to the attention of Best Western, I received a cookie-cutter email response from the hotel's GM, with a generic apology for not ?exceeding your expectations? (as if they had remotely met them), and asking me to stay with them again. Seriously? I have to assume that they either didn't even read the email, or just don't really care about customer service. Either way, that management response was about as close to ?yeah, yeah, whatever? as one could get without actually coming right out and saying they don't care about our experience and think I'm stupid enough to return under the same conditions. I know that in the franchise model, many hotels are independently owned and operated, but at the end of the day, it's the corporate flag on the front of the building. Our experience at this hotel is an unfortunate black eye on the Best Western brand, and by extension, reflected poorly on me for choosing it for my family's stay during this challenging time. While I know it's not altogether fair to judge other hotels in the chain by this one location, the reality is that there are so many other choices out there, I would hesitate to choose it again, and roll the dice on my personal reputation, and more importantly, my family's health and safety.

    5
    « Vacation stay »

    This Hotel was more then expected for just wanting a room for the night. Clean, friendly, easy to find. My choice again if in that area. Right on the highway but very quiet accommodations. You will find the country side round there very breath taking. Well worth going out of your way.

    5
    « Nice Best Western »

    Great stay. Easy drive over the Canton for Trade Days. Much better hotel than those in Canton. Mineola is wonderful town with good restaurants and antique stores . Enjoyed Jalapeno Tree and East Texas Burger Company.

    5
    « Very Good Stay »

    This was our first time to visit Mineola. The Best Western was a very warm and friendly hotel. The staff was great. Our rooms were very clean and well taken care of. We would definitely stay there again. And of course, you have to love the Texas shaped waffles for breakfast.

    5
    « All the good stuff »

    The hotel has all the essentials: refrigerator, microwave, fitness area, even a pool! They also had the things that make the hotel really luxurious, like cotton sheets, not those scratchy ones that have a lot of polyester. Also, one of the most basic, humane things that hotels really always should have that they don't always have is windows that open. if a hotel doesn't have that, it won't get a great review from me. Mold and funk grows much faster when there is no fresh air. Also, all those disinfectants and air fresheners just make my allergies worse. And they make things stink. Windows that open: Humane. Windows that don't open: inhumane.

  • 4
    « Cadillac14 »

    Good local place. Nice and clean. Breakfast good. Staff very nice and help full with directions. Entrance was hard to find at night. Needs more light off of Hwy 69. Best place to stay in Mineola Texas

    3
    « Okay »

    This was our second stay at this hotel. This was a better stay since last time we thought the bedding really smelled like bleach. There is an exercise room with three machines and outdoor pool (the pool wasn't open yet). Breakfast is included. It could be a little cleaner - it seems that more time is spent moving things than actually cleaning stuff. The closet mirrors were dirty. Bathroom floor and bedroom floor could use a vacuum. Clock radio was dirty. Not favorite hotel but not much else in the area.

    5
    « April 2016 »

    Quiet, clean hotel. We were there for 1st Monday Trade Days. While it was not right in Canton, it was not too far away either. I would stay in this hotel again if I am in town for the 1st Monday Trade Days.

    3
    « Average »

    Came here for one night. When we called and booked our room months prior, we informed the reservation desk we were traveling with another family and needed either an adjoining room or a room right across the hall. Called on our way to the hotel and checked on our reservation and they told us we were on the same floor as the other family but not near them. Once we checked in we were able to move slightly closer to the other family but still about 10 rooms away or more. This normally wouldn't be a big deal but we had an event to attend and had one babysitter watching several kids and she needed to be close to the other family's room since they had a baby. Also, we are a family of 4 that requested a double room and got a king room. Again, not a huge deal but why take requests if you're not going to follow any of them? The hotel breakfast was a disaster we left and ate at a local place that was excellent. It's not a hotel that I would want to stay at again but for one night anyone can make do.

    5
    « Great »

    A nice place, clean, employees friendly & helpful. Free breakfast of eggs, sausage, cereal, waffles, yogurt, apple juice etc. Not many hotels have a jacuzzi option, which I used. Located on main highway and easy to find. Definitely would stay there again.

    5
    « Great Place »

    I stay at this Best Western several times a year. They are always friendly and willing to help. The rooms are always clean. I would not consider staying anywhere else when I am visiting Mineola! This is a darling little town I recommend everyone to visit.

    2
    « Smoking room disgusting »

    We requested non-smoking, but hotel completely booked due to a wedding. Us and 2 other couples got put in Smoking rooms. Drapes, light switches, and even the blow dryer covered in yellow nicotine film. Smell was overwhelming even after entire bottle of Fabreeze. Slept with window wide open all night. If you allow smokers, you need to deep clean and steam the furniture, drapes, carpet and bedding seasonally. It's an embarrassment that management would allow a room to get into this condition.

    1
    « Avoid Smoking Rooms »

    The hotel was completely booked so we had to stay in a smoking room. This room should be condemned. It was inhabitable without a window open, which with a temp of 38 degrees, made sleep impossible. We had extra blankets in the car, but did not want to expose them to the funk. They should shut these rooms down and start over. The waffles were great.

    3
    « Average hotel for the price »

    This was an acceptable average hotel for the price. The staff was very friendly and it was the only nicer hotel in Mineola, so I am glad that they are there and will stay there for future visits. Maybe the pool will be open next time.

    3
    « Close Call »

    This facility was so-so. The building seems fairly new, however the room decor was lacking in my opinion. With not much expense or trouble the rooms could be much better looking. The furniture was fine, but the color and general decor (bed spread, wall color, carpeting) was not appealing. However, I would stay there again, only because they are the ONLY place to stay in this small community. One more point...if you go to Mineola later in the day, eat before you go. There is NO place to eat after 5pm. (Only 1 place, not that good)

  • 5
    « Nice Vist »

    We stayed at this motel after a very long day. Was greeted with a smile and helpful front desk personal. Room was clean and had a good breakfast the next morning. Enjoyed this beautiful small town. A must stay .

    4
    « A pretty good stay »

    This property is situated just south of Highway 80, probably around 10 years old, so still in decent shape but showing a little road wear. The lock on the room door was pretty iffy, the wifi pretty slow, but the TV had a good selection of choices. Very friendly local staff who were all very helpful. Parking was not an issue, although on the weekend it only appeared to be at 50% occupancy. Housekeeping does a very good job. Rooms were clean and adequately stocked. Hair dryer, mini fridge, coffee maker, iron, ironing board, extra pillows, blanket, and more towels than I could possibly use in a day. Importantly, shower pressure and hot water were great. Mattress and bedding very comfortable as well. Complimentary breakfast was surprisingly good. Texas waffles, scrambled eggs, biscuits, gravy, sausage, juice, cereals, yogurt, etc etc ... For a room in the $80 - $90 range, no complaints, this was a very good choice.

    4
    « A Great Place »

    My friend and I stayed here 3 nights while attending attending a quilting class. The room was clean and comfortable. The staff was nice and helpful. The rooms were quiet. There were plenty of towels. I would stay here again.

    5
    « Peacefull place to stay »

    we were visiting family and booked a room at this hotel. Check in was easy and quick. Very friendly staff. Beds were comfortable and quiet rooms. They serve continental breakfast which is well displayed and pretty good selection. I will stay here again when I visit.

    4
    « Perfectly suited my needs »

    I experienced a very pleasant stay,the hotel was quite clean throughout, and they had a very congenial, helpful staff. The hotel is very conveniently located. I would recommend them to any of my friends and associates.

    2
    « NOT UP TO BEST WESTERN STANDARDS »

    I have stayed at this Best Western location a few times over the past 12-16 months; and watched it slowly deteriorate. Approximately 1 month ago I could not avoid noticing a disgusting smell half way down the hallway on the ground floor. Seemed as though a Pea Trap had failed or somebody was cooking some really bad food. Carpets were dirty and the bed was made up in the old style of being fully covered with a bedspread....the room just wasn't "crisp" (as most BW in Texas are). Last week during a business trip to Mineola, I was going to travel a few extra miles to the Best Western Lindale location to avoid the repeat of my last experience at this BW.........but against my gut feeling, I booked Mineola again. The first "smell" was the over-use of Bleach and Chemicals permeating the Lobby from the Swimming Pool - (good reason not to swim in THAT pool). Second "smell" was my room. As my Grand-daughter would say "Eeeuw". I went to the desk and was told, "Well that's what you get when you book through EXPEDIA..smoking rooms"! HUH? I didn't book through EXPEDIA. Oh well, moving right along...."Do you have any rooms that don't smell"? "No sorry, they are all smoking". "OK, well book me a room in Lindale, TX and I'll say goodbye - but don't charge me for this, I didn't book and pay good money for a smelly room". Here comes the Manager with his "Too bad - what do you expect us to do - you WILL PAY FOR IT, attitude". As he started to go on and on and on and on about my having to pay for it, I interrupted and said, "Look, I'm not discussing it with you, I'm gone...here's your key card for your nasty smelly room - goodbye". My final remark on this report would be advice to the Manager of the Mineola Best Western...."The next time you decide to hold a conversation with a guest, put your teeth in your mouth". Eeeuw !!

    5
    « WORTH THE STAY »

    Very nice hotel. Plan on going back for another weekend visit and will stay here. Pool is small but very nice. Staff is friendly and helpful. Nice rooms, comfortable beds, fast internet, easy access to town.

    4
    « Best in Area »

    This was a delightful stay and we were surprised by the quality of the rooms and general upkeep. The Staff was very courteous, friendly and made you feel as an honored guest. They offered to assist in any way they could. The room appearance clean was very nice. I think it easily rates as the best hotel to stay at when in in the Mineola, Texas area or vicinity.

    4
    « A clean place to saty »

    This hotel is close to Mineola downtown, its easy to get there. Rooms are clean. It has a microwave, little freezer, free WIFI, swimmin pool, breakfast included. I would say a nice place to stay, so I would recommend it!

 

Venir à l'hôtel ...

Toutes les directions


Depuis l'Interstate 20. Prenez la sortie 556 Highway 69, tournez à gauche sur la Highway 69, le BEST WESTERN Mineola Inn se trouve à 22 kilomètres sur la gauche.


Depuis : l'est. Tournez à gauche sur la Highway 80, le BEST WESTERN Mineola Inn se trouve à 1,5 kilomètre sur la droite.


Depuis : l'ouest. Tournez à droite sur la Highway 80, le BEST WESTERN Mineola Inn se trouve à 1,5 kilomètre sur la droite.


Depuis l'Interstate 30. Prenez la Highway 69, le BEST WESTERN Mineola Inn se trouve à 1,5 kilomètre après la Highway 80 sur la droite.

 

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