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BEST WESTERN Plus Mascoutah/SAFB,  Mascoutah

4.0/5  - basé sur 280 notations.
9730 Hayden Drive, 62258-5508, Mascoutah, United States - Voir la carte
+1 618 808 0280 +1 618 808 0287

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Les points forts de l'hôtel

  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Air conditionné
    Air conditionné
  • Parking gratuit
    Parking gratuit
  • Parking extérieur
    Parking extérieur
  • Connexion à Internet sans fil dans les parties communes
    Connexion à Internet sans fil dans les parties communes
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Note des voyageurs TripAdvisor
Sur la base de 282 avis de voyageur
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Galerie photo :
En séjournant dans cet hôtel de Mascoutah, vous serez proche de tout, que ce soit la base aérienne de Scott ou un événement à l'université McKendree. Les membres de notre personnel sont fiers d'accueillir régulièrement les militaires et leurs proches. L'hôtel est à courte distance en voiture de l'aéroport MidAmerica St. Louis, ce qui vous permet de voyager facilement. Vous trouverez un grand nombre d'autres choses à faire dans la région, et passer une journée au World Shooting & Recreational Complex est l'une des activités préférées de nombreux clients. Les voyageurs d'affaires avec la société Boeing et ceux qui sont en ville pour SAFB profitent de notre situation à Mascoutah, à quelques minutes des meilleures destinations. Hôtel le plus proche de la base, nous sommes fiers d'offrir une maison loin de chez eux à ceux qui servent leur pays. Nous sommes également l'hôtel le plus proche de l'aéroport et le plus proche de l'université. Il n'est donc pas étonnant que notre hôtel soit une destination de choix pour les visiteurs fréquents dans la région. Que vous soyez en ville pour l'université, une escale ou des affaires à la base, il est indispensable de séjourner dans un hôtel confortable et abordable. Les événements annuels au stand de tir à proximité, en particulier en juillet et en août, amènent de grands groupes dans la région, et nous sommes heureux de les accueillir avec nos blocs de chambres. Pour les événements d'athlétisme à l'université, accueillons supporters et équipes. Et pour compléter un jour de match, nous vous offrons matelas à plateau-coussin et chambres calmes et spacieuses. La saison de base-ball des St. Louis Cardinals est toujours très attendue, et les clients ici pour un match apprécient la proximité du stade et l'hospitalité authentique de cet hôtel de Mascoutah. Toutefois, pour ceux qui cherchent un endroit de rêve pour le plus beau jour de leur vie, Hidden Lake Winery Weddings, situé tout près à Aviston, dans l'Illinois, est le cadre idéal pour un conte de fées devenu réalité. Réservez une chambre au BEST WESTERN PLUS Mascoutah/SAFB dès maintenant pour bénéficier de tarifs compétitifs !Passez un excellent séjour !

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Avis de nos clients


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Basé sur l'avis de 282 voyageurs
Certificate of Excellence
 
NOTE ATTRIBUÉE CONSULTEZ LES AVIS POUR RÉSUMÉ DES NOTES
Excellent
 
146
Très bon
 
75
Moyen
 
33
Médiocre
 
16
Horrible
 
12
En couple En couple 56
En famille En famille 133
Escapade entre amis Escapade entre amis 13
Professionnel Professionnel 42
Voyage solo Voyage solo 21
Propreté
Emplacement
Chambres
Service
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Rapport qualité / prix
BEST WESTERN Plus Mascoutah/SAFB,Mascoutah
  • 4
    « Overnight stop »

    We stopped here overnight. The hotel was quiet, easy to get to, clean, comfortable, and included the standard breakfast. Our only complaint was not enough outlets for charging phones, etc. Definitely a place I would stop again.

    4
    « Near perfect unless you plan to use the fitness room »

    Newer property just east of St. Louis in Illinois. Could be faster to downtown St Louis than from suburb hotels on the MO side. Very clean and quiet with quick interstate access. Good internet and breakfast. Both TVs in exercise room had lost connection to cable or satellite and staff had no solution. Also the cooling in fitness room was not working.

    5
    « Another Great Stay! »

    This is our favorite hotel when we travel. Easy to get to as it's right off of the interstate. Clean and well laid out rooms and the beds are super comfortable! Nice outdoor lounge area and an indoor pool. Great place to run your dogs in the back lawns. Breakfast now has bacon!! Will always stay here when we travel back and forth from the Midwest to the east coast.

    5
    « Nice Price, nice room »

    The room was very clean, plenty of room. Bathroom was spacious and clean. Room was quiet even though we were near the interstate. The mattress on one bed wasn't very good but the other was fine. The breakfast was good. The room was a very good value - the rate was very reasonable.

    5
    « Inbound/Outbound or Passing Through »

    The location of this hotel cannot be beat. Scott AFB is very close for military moves. For other travelers, it is just far enough off the interstate so noise is not a problem. For southern-breakfast folks, NO biscuits and gravy..

    5
    « vacation »

    this motel is right on the freeway ( on 64 ) is easy to get to and very clean. The breakfast is good and hot. I would stay at this motel again if I every go back to Evansville In. And the beds were very comfortable.

    5
    « Comfortable stay »

    We arrived at this hotel, late and very tired. The front desk associate made our check in very quick and painless and got us the closest room to entrance door so we did not have to drag baggage all over the hotel. Hotel room was neat, clean and bed was soft and welcoming.

    2
    « Black Mold »

    The room had most have experienced a ceiling water lea. It had brown stains, peeling paint & drywall tape & a black patch that may have been the start of mold. The cleaners did a very poor job of cleaning or not cleaning the room at all except for making the bed.

    3
    « Best Western Plus Stay »

    Overall a good experience. The quality of breakfast items does need improvement, but there was plenty of food. The hotel staff especially at the counter were outstanding (professional and courteous). A little improvement and detail on stocking the rooms with coffee/tea would be helpful as well as a good thorough room cleaning. There was quite a bit of dust on the lower shelves and in corners along with a less than average good carpet cleaning. I would stay there again, but would like to see the above improvements.

    5
    « Looks like a new place »

    I don[t know how old this hotel is but it looks like it is brand new! We enjoyed our stay. It was quiet and comfortable. We took an evening walk outside because it is away from the traffic areas. I would definitely recommend it if you are in the St. Louis area.

  • 4
    « Out in the middle of nowhere, but still pretty good »

    Quite adequate, but not superior. The fold-down bath seat needed some adjustments and there was no maintenance staff on duty, but the front desk clerk was able to provide the tool I needed to fix it. Room was comfortable. Breakfast only so-so: reconstituted eggs and greasy sausage patties, mediocre coffee.

    4
    « good hotel »

    Stayed at this hotel as it was close to family in New Baden. We had a family reunion so being close was important. Breakfast was ok...hotel was clean and staff was pleasant and helpful. Pool was nice but a little too cool for me....I would stay here again if I was in the area.

    3
    « Nice Best Western »

    As we traveled toward St. Louis, we decided choose lodging away from town to avoid any possible unrest that had been occurring in parts of the US. We booked a King with sofa bed (Room 201) for a total of $108.90 for a single night. The room had a microwave, refrigerator, hair dryer and a desk. The bed was comfortable and clean. In fact, it was the most comfortable bed of all of the hotels that we stayed during our vacation. The one drawback was the loud stairwell next to room. The stairwell door would slam and was loud in our room. There isn't anything around to eat dinner. The property is surrounded by farm land and I-64. As far as breakfast, it is mostly standard fare for a Best Western. It was nice to have a separate counter for the waffle maker and oatmeal. The dining area was spacious. The food was stocked and the woman did a good job keeping up with food for the guests. TIP: You will need to drive to get dinner if you stay at this Best Western. There is a gas station at this exit. TIP: Ask for a room that is not next to a stairwell. The loud stairwell phenomena is a design flaw that I have encountered at other Best Western properties that were originally built as a Best Western.

    3
    « Breakfast is Horrible »

    Beautiful hotel but the breakfast is horrible. You should just plan on going to McDonald's. There was no milk or orange juice and a very limited selection. There was no one to ask for help either in the breakfast area or at the front desk. We tried calling twice for help and no one answered and no one was even at the front desk to check us out. For such a nice hotel, it was very disappointing.

    3
    « Nice hotel »

    This was what we expected from a 3 star hotel. The breakfast was not anything special. I've stayed at other 3 star hotels that had a more comfortable bed. There was little to choose from. The room was very clean. We did not use the pool but it looked a little cloudy.

    5
    « Best Western Mascoutah »

    Wonderful, clean hotel that is conveniently located right at the highway. The staff was amazing catering to our every whim. The hotel was clean and beautifully decorated. I would definitely stay here again

    5
    « Awesome Breakfast and Super Clean! »

    Staff was professional and very courteous - the room was immaculate. The beds and pillows were very comfortable - both my young children and elderly parents had a great night's sleep! We enjoyed swimming in the pool, which was the perfect temperature and extremely well cared for and clean. We also enjoyed the exercise room. What I was most surprised by was the free breakfast - amazing!!! HUGE selection of fresh baked goods, fruit, cereal - scrambled eggs were delicious and the coffee was super fresh and hot!! Will definitely stay here again!!!

    5
    « Very Clean and Comfy. My Kids Loved The Pool Area »

    This hotel was great! I was really impressed. The rooms were very clean, comfy and updated. My Kids Loved The Pool Area. The Free Breakfast had tons of options. The hotel staff was friendly and professional, everything was always very clean! The beds were super comfortable. Would definitely stay here again.

    5
    « Peaceful location, great for families. »

    This hotel is right off the interstate off a quiet street in a semi rural setting. Very quiet, peaceful, and safe for my young family. The kids loved the indoor pool. I highly recommend this hotel to anyone traveling with their family.

    3
    « A decent place to stay on a long drive »

    Stopped here on a 97 degree summer day while enroute on a long trip. Decently clean but not very quiet as it's located by a highway. My air conditioner was set on 60 and drapes were pulled shut when I walked into the room. Kudos to housekeeping for being thoughtful but it was still a bit warm all night even with air running. Since I was on the 3rd floor...it would make sense. The only points I would take off for would be road noise and the holes in the comforter. Would stay here again though!

  • 5
    « Great value and convenience »

    Helpful and attentive staff . Great location with easy highway access, but quiet with a relaxing and private setting. Room was clean and well-maintained. I will stay here again, and would recommend to friends and colleagues.

    5
    « Airport Location »

    If you fly Mid America Airport with Allegiant, this hotel will exceed your expectations. Location is superb, service is great and the hotel is clean and new!! The presence of this hotel made our flight experience much more enjoyable due to location.

    4
    « 1st stay at a Best Western Plus »

    This was a very nice facility, it was a full facility. We stayed there because we were in the area for a wedding. I would compare it to any other motel we have stayed in-in the past 10 years. Good staff, good room, bed was very comfortable. There wasn't much of a variety of tv stations, but we weren't there long enough to really watch much tv. My only complaint was that the eggs were cold during breakfast. Otherwise, this facility was a nice as the many others where I have stayed. It is not dog friendly.

    3
    « Facility is nice, unlikely to stay that way. »

    Overall, this stay was what I expected for the price, I guess. But, I've had better stays at this brand for the same price range so I was hoping for more. We stayed here as a cheaper alternative to staying in St. Louis and then we took the Metrolink into the city to see the Cardinals game. We called ahead to see if we could get an early check-in. The person I spoke to on the phone was very helpful...her outlook needs to spread to the rest of the staff. The desk clerk there when we arrived said we could not get an early check in--it would be another hour. When I said I'd been told we could, only then did she decide she COULD reassign a room and make us keys (my guess, that had all been batch prepared earlier and she didn't want to have to redo anything). Not ideal customer service. But, we did get into a "clean" room. The room was nicely furnished and APPEARED clean--if you didn't look too hard. However, after I took my shoes off, I see an OPEN, RUSTY SAFETY PIN on the floor of the bathroom. I'm glad I saw it with my eyes instead of finding it with my foot! After that, I looked a little closer. The floors were plenty dirty in general. There was even some food that was not ours under the end table. Yuk. That makes me question how clean everything is. Are the duvet covers regularly laundered? I suspected not based on the floors. But, the internet worked. The TV worked. The A/C was cold. The bed was comfortable (even if the sheets were threadbare and I refused to use the duvet). Breakfast was pretty good, too. Good selection and plenty of everything. I wouldn't expect much more in this price range. However, my biggest issue, is that this is where I'm first sharing what I thought of the stay. I saw staff in the hall and checked out in person yet no one asked how our stay was. No one seemed concerned. If someone had asked and cared that our room was dirty, the sheets were thin, and there was a sharp, rusty object left on the bathroom floor, they might have had a chance to make me feel better about the stay in general. But, customer service doesn't seem to be a top priority for most of the staff. IN SUMMARY: If you need to stay in the area on a budget, this place is fine if you don't expect too much (although, it could quickly deteriorate based on how well it's being cleaned and cared for). For us, I think we'll shell out a few extra bucks next time and choose a hotel near the next closest Metrolink stop.

    5
    « Another great stay »

    This hotel is always our first choice on our business trips. Great outdoor gathering place. Breakfast is getting better all the time. Beds are super comfortable. Easy on and off access to Interstate. Nice big space for your dog to run. The staff is always very pleasant.

    5
    « Perfect for St Louis Trip »

    After a fallout in downtown St. Louis we were leaving town and found this gem ! Super clean ! Great Hot breakfast! Outside patio and indoor pool .... Surrounded by farm land ...! Full gym... Laundry room... Business center... 25mins from downtown St. Louis

    5
    « Excellent staff, new hotel »

    When I'm on a long road trip, I need a good night's sleep. I was surprised by just how close this hotel sits to the Interstate, and upon check-in asked for a room away from the road (and a number of other room location requests). The staff was very professional and did their best to meet my requests. The Air Force Base wasn't a concern for me - I'm used to air traffic. Semi-trucks, not so much. I did get a good night's sleep, and as this location is under a year old, everything is new (for people that like shiny). I don't understand all the reviews I read complaining about BW breakfasts. The prices for the rooms are reasonable and the breakfast is included in that price. BW doesn't claim to offer Dining At The Ritz. They provide cereals, yogurts, waffles, juices, breads, pastries, and eggs nicely presented.

    5
    « Comfortable, quiet place to stay »

    Best Western Plus Mascoutah is in a nice remote location near SAFB. The looks new and is very nice. We were able to quickly get to shopping and eating locations and it's not far from the St. Louis area.

    5
    « Awesome find near Clinton County! »

    My husband, three grade school aged children, and I booked a room here for four days for a family funeral and we were so impressed by this little hotel. We stayed at the Baymont Inn in Highland before at a higher rate, and this hotel was way better! It has a nice sized indoor pool for kids to use, very modern rooms and comfortable beds, prompt room service, and lots of details at the breakfast. They offer salsa and shredded cheese for the eggs, a variety of waffle toppings so kids can make a sweet waffle, actually good-looking fruit, a variety of yogurts and some pretty darn good coffee. It's location couldn't be better driving down from Chicago on interstate 55. It's close to Clinton County and I highly recommend it over any other hotel in the area. This is our go-to hotel now. Keep up the excellent work!

    5
    « Great hotel »

    I wish that all hotels were like this one. The rooms are large and the entire place is clean, with no odours. The breakfast is good and there is lots of parking. There is a pool, but it is fairly small and it looks like the hot tub was filled in. The location is not the best, but there is a McDonald's with an awesome play place close by in Lebanon, and it is fairly close to the end of the transit to St. Louis. We would definitely stay again if we are in the area.

  • 5
    « Great Room »

    Price was great. Staff was friendly and helpful. Room was nice, clean, and the beds were really comfortable. We'd defiantly stay here again. My wife was really satisfied as well and she's not easy to please. Even after the breakfast time we still had coffee available and the staff gave us some yogurt and hot cocoa. Just a nice hotel to stay at.

    5
    « Great stay with awesome front desk Chris »

    Wonderful Oasis for the weary traveler. This hotel has great staff and is maintained in like new condition. Chris at front desk was warm and welcoming. The breakfast offered hot scrambled eggs and sausage as well as waffles, yogurt and all the fixings. The pool, business center and fitness center are all inviting and in good shape. I love the tall ceilings and living room with bedroom area. We have stayed here for 8+ years since it opened brand new and return every year several times.

    5
    « Frequent Best Western Traveler »

    This new edition to the Best Western Portfolio was a pleasant surprise. It was in the middle of nowhere but right off the interstate and just east of St Louis just where we needed to stop for the night. It was very neat, clean and well organized and not crowded. Night clerk was very helpful and efficient.

    4
    « Another good stay! »

    We stay at this hotel several times a year for our business trips. Far enough away form the hustle and bustle of St. Louis, but close enough to get to enjoy the big city. Very nice rooms and comfortable beds. Breakfast could be better, but it's enough o get you going in the morning. Wifi is really slow, but that is our only real complaint about the hotel. We would recommend this hotel to anyone!

    4
    « Solid Basic Stay »

    Clean room with enough amenities. Good exercise room and the removal of the hot tube in the swimming room actually is addition by subtraction. Chlorine smell used to be too strong. Now a nice sunny room with a fine pool. Same buffet type breakfast as vast majority of BW properties. But I guess I am getting tired of eggs with too much condensation from top of chaffing dish, PB with trans fats, and no potatoes of any sort for last couple years.

    5
    « experience »

    My stay at your hotel was very pleasant and enjoyable. I was in the area to visit family and friends and some of them came to visit me in my room and remarked how nice it was and how clean everything was in the hotel, I thought the breakfast was very good but I thought some English muffins would be nice.

    3
    « Just O.K. »

    We spent 3 nights here on a visit to family. Everything was pretty basic. The room was clean and comfortable. The fitness center had adequate equipment but the treadmill was not operational. Breakfast room did not always have nonfat milk and pastries were dried. Front desk was usually not staffed and when it was the person was not very knowledgeable.

    4
    « Branson trip »

    Very nice rooms. New looking or has been updated. No stains anywhere. Very clean. Beds are pretty comfortable. Staff is refreshingly friendly. Indoor pool is extremely small, so if you're staying for awhile just for it-don't. There's a mini frig and microwave in room. Bathrooms are also very clean. We're satisfied and happy we found this place. I would stop here again. Great value for the money.

    5
    « Best Western Plus »

    I recently made a trip to Mascoutah, Illinois due to a death in the family. I stayed at the Best Western Plus located at Illinois 4 and I-64, They treated me like I was the most important person there. The room was clean and comfortable. They made a sad trip nicer. Thank you Best Western.

    4
    « Worth it! »

    This wound up being a perfect location to stay for a visit to St. Louis. It's just a 30 minute drive into town, but the hotel is located in a safe, quiet area with very little activity around. The room was comfortable and clean. Had a king size bed, couch, chair, and a desk for work space. Large TV, too. Breakfast was what's to be expected for an inexpensive Best Western. Only complaint would be that the indoor pool was pretty cold. The stay was definitely worth what we paid.

  • 5
    « They exceeded our expectations »

    First, this place really is "pet friendly" as there was no charge for our small dog. Second, this property was very well maintained inside and outside. You could smell how clean it was when we checked in at 4:00 pm. This property is 8 years old but looks new. Third, the morning breakfast was awesome. It was hot, well stocked on all the food they offered, They had Belgium waffles, scrambled eggs and sausage patties along with some fruits, cereals, breads. Also had apple and orange juice to choose from. The girl in charge of the breakfast bar took pride in her job, as she kept up with stocking, cleaning up after all the people and their messy kids. I hope to stay again and use the pool next time. The only negative is the bed was HARD, but we are still coming back. We did have to ask for help on how to operate the shower, it had a pull down ring diverter on the faucet to activate the shower. Never seen that before today.

    5
    « Excellent! »

    Much, much better than expected. In our King bedroom we had a loveseat and chair that matched. Breakfast was ok but not as good as LaQuinta. The bed slept great! Best of all they take dogs without an extra fee.

    5
    « Great place to stay for McKendree University visits! »

    My son goes to McKendree University and this is a great hotel to stay when we go to visit and for games. It is clean, the staff is friendly, and the internet actually worked! I will be staying again and would recommend this hotel to anyone who needs to stay in this area.

    5
    « Family fun »

    Love staying here . very clean very accommodating ,had trouble with the t.v. went to front desk taken care ASAP very friendly staff, good selection for continental breakfast. Will definitely recommend anyone to stay here and I will return stay

    5
    « Great stay as always »

    We always enjoy staying here on our way to and from GA for business. The rooms are clean, the staff is friendly, and we love that it is pet friendly. The breakfast is ok, not great. The wifi is very weak so we just use our cell service as a hot spot for internet.

    5
    « Good Hotel Not Much Other Choice »

    Stayed here for 3 days on business. First assigned room, door didnt close or lock. Looked like the tongue on the door didnt line up with the strike plate or hole in the frame. The door would close if you held the handle down to retract the tongue but wouldnt stay closed. Was put in a second room which was excellent. Bedwas comfortable, pillows fine as well. Hotel had Hughes-Net for internet service and it was great. Service was up all the time. You did have to log in each day but no big deal. Not much in this area as far as hotels unless you drive a ways. Pool was clean, fitness center small but adequate. Breakfast was served each morning and nothing fancy but again it was adequate. Their coffee was noticably good which was surprisingfor free hotel coffee. A/C worked fine to keep roo comfortable. TV worked fine as well. Business center available 24/7 and printers worked too. Front desk staff very helpful. Best rate was through Trip Advisor!

    5
    « Good location, Good accommodations »

    Stayed here on business in Mascoutah. It's the only hotel in or near town. Rates were great, they offer breakfast each morning, although it's the same scrambled eggs and waffles along with the usual cereals. Their coffee was surprisingly good! Room was comfortable. King size bed was also good but pillows a little hard. There was an indoor pool and fitness center. Adequate parking around the building and it's right off US 64. All service was very good.

    5
    « excellent hotel »

    Comfortable and quiet, clean with very polite and helpfull staff. A good place to stay over night or for a few days. Did not have the opportunity to use the gym or pool but the rest was very appropriate to rest and recuperate.

    4
    « Excellent Staff, Clean Hotel »

    The hotel although located on the outer edge of the area is located conveniently just off a major highway. The staff were friendly, easy to work with and allowed us to check in early to our room. The breakfast was acceptable and offered a variety of choices for food and beverages.

    5
    « Perfect night of sleep »

    This hotel is always very clean and extremely well kept. The service is spot on and is always the best place to stay anywhere in the metro-plex. I would recommend this hotel to anyone who is looking for a nice, clean and quiet place to stay for the night

  • 4
    « Quite a surprise »

    We stopped at this Best Western and didn't know what to expect. It appears to be a fairly new facility. It is not in the same class with most Hampton Inns, Fairfield Inns, etc., but it was suffiicient for a night of sleep. The breakfaast buffet had the basics. The coffee was good. All in all a good value and a good place for a night of rest.

    5
    « Excellent! »

    This is the second time we have stayed at this hotel on our way to Arizona and it has been truly a pleasure after a 12 hrs drive. This will be our stop for the night every time we head west. We also really enjoy the full breakfast which is included.

    4
    « Great Value »

    very good for the rate. internet works well. nice fitness room. Easy on easy off. clean room pleasant staff. good breakfast. not many restaurants close by but the one across the road provided a conveinent option for dinner.

    2
    « Disappointing For a Best Western Plus »

    First, the pros: The girl at the counter was very friendly and helpful. That's the only pro. Cons: The room was very musty. It triggered allergic reactions for all us so none of us managed to get much sleep that night. We'd already had a long day on the road and had another long day ahead, so the lack of sleep was problematic. When it comes to hotel breakfasts, I'm not at all picky but that was by far the worst hotel breakfast I've ever eaten. And we travel A LOT. Overall, very disappointing for a Best Western Plus.

    5
    « A++ Hotel! »

    We stayed here on the way back home after the holidays. The Beds were super comfy!! The Breakfast hit the spot and the employees were very friendly! We did have a slight issue upon check in, but the employee was very considerate about everything. I'd definitely recommend this hotel and would love to stay again next time we are in the area!

    4
    « Economical not far from St. Louis »

    This is the second time I have stayed here. The room was excellent. the Staff was wonderful. I love this place all except the breakfast. The eggs were rubbery and they did not have english muffins. So, the breakfast was a disaster. But, I will stay here again. The location is excellent near Scott Air Force Base. It is also very quiet. No problems encountered other than th disappointing breakfast.

    4
    « Nice Hotel--Not so nice staff »

    Have stayed at this property before. The rooms are clean & quiet--my main requirements. The staff was not particularly friendly---no offer of drink & snack that is to be offered to BW Diamond member...no room upgrade available even though the hotel certainly did not appear busy...at check out, the personnel didn't seem to care much about anything. Again the room was clean & quiet, so probably would stay again if in area.

    4
    « Always a great stay! »

    This is one of our favorite hotels to stay in whil we are traveling between our two shops. Excellent rooms and always a welcoming staff. Great location off of the interstate. Decent breakfast, comfortable beds, and nice pool. Pets are also welcome which is great for us.

    5
    « A VERY Pleasant Surprise »

    We selected this hotel because it was pet-friendly and close to friends we were visiting. With a fair amount of hesitation, we booked two rooms. I say "with hesitation", because a few years ago we were on a cross-country motorcycle trip & stayed at three different BestWestern locations i. Three different states, and were beyond UN-impressed. Those locations felt dingy, run-down, and staffed by inattentive people. The Best Western Plus in Mascoutah was the complete opposite; clean, light & open-feeling, a first-rate staff, great rooms and a tasty breakfast spread! We will certainly return to that area to visit friends, and we will definitely stay here again!!

    5
    « THE Place to Stay in Scott AFB, IL vicinity »

    If you plan on staying at any motel/hotel in the Scott AFB, IL, vicinity, don't give it any thought; just reserve your room(s) at this Best Western. Tops in staff, courtesy, cleanliness, price. They are just great people offering a great product. Frankly, I wish I could have extended my stay.

  • 3
    « Average at best »

    Average BW hotel, not a great value. Coffee maker in the room did not work, internet access was clunky and a couple other items in the room needed repair. Only one night, would not want to make an extended stay.

    5
    « Great Value and Service »

    Chose this hotel for its location (reasonable distance to Scott AFB) and price. Room size, layout and furnishings were superb. Accommodations were spotless and seemed newly built although I understand the hotel was actually refurbished two years ago. Staff at the front desk and housekeeping were very friendly and professional. Christine, the general manager, made us feel like VIPs as did the rest of her staff. Very nice fitness area and inside pool. Great place to get a workout. Enjoyed the free breakfast. When I visit this area in the future, this Best Western will be my first choice.

    4
    « Great Value and location. »

    Spending a Thanksgiving family reunion in Belleville Il. we chose this Best Western Plus Mascoutah/SAFB for the location and ease of access to the surrounding area. We had two rooms reserved and the price per night plus no pet fee and location far exceeded our expectation.

    3
    « Nice, but strange plumbing »

    As others have mentioned, this B/W is a bit of a mixed bag. First the good - the room was large and spacious, the bed was comfortable. It was reasonably quiet considering it basically faces the interstate. The not so good - the shower control was plumbed backwards, the handle needs to point to 2 o'clock to get hot water, opposite to what the label on the faucet says. The shower valve is a ring on the tub spout, pull it down to get the shower. Otherwise, this B/W is typical of the chain, the staff are reasonably good, the breakfast is average for this level of hotel. If you are passing thru, it is a convenient stopping point, though aside from HuddleHouse, the nearest restaurants are not very close.

    3
    « A bit disappointed »

    First let me say that the hotel and the room I had were clean. First impressions are everything and waiting at the front desk for someone to show up to check me in might have been overlooked but for the person who finally did check me in. Unpleasant and the attitude from her was as if I was a bother. Places to eat within walking distance was a gas station. There were burnt out light bulbs in the bathroom and the fan in the bathroom did not work, Although there were directions (sitting on the front desk mantel when you come in) as to how to operate the shower those directions were incomplete. Then the coffee maker in the room was also broken. A high note was the over night staff person was very pleasant each time I had to call to the desk to ask about things. However the person who then checked me out in the morning could not smile and was dismissive. This hotel has so much potential if only they would train the staff in customer service.

    4
    « Easy Access »

    Very new and updated accommodations. Very easy to find, Right off interstate. Gas and a Huddle House are directly across the street so you can gas up and have a hot meal. The room was large and spacious. The shower head could have been better. Not much water or pressure. Very nice staff.

    5
    « A very nice PLUS Best-western Hotel »

    This is a very clean, nice, comfortable accessible hotel. The staff is friendly. The breakfast area is quite large for the size of the hotel and well supplied and maintained. The Motel is EASY to find whether coming south from Lebanon or off of I-64. In traveling west toward St. Louis & further, I would definitely consider staying here again.

    5
    « Wonderful experience »

    This was a central meeting point for family from WI, GA, & OK. The staff was wonderful and very accommodating, the facility was extremely clean, and our family made some memories to last a lifetime. We will be going back in about 4-6 months to do it all again.

    5
    « comfortable stay »

    The beds were very comfortable and clean. It was a very clean room. It took a few minutes for the front desk to respond to the push of the bell on the desk. once she came out, our service was done quickly and efficiently. the room was very clean and comfortable.

    5
    « Review of Best Western »

    I thought everything was excellent and I would use Best Western again. The only downside was breakfast. The eggs were not good and the rolls were not so great. Everything else was fine. Not bad but I have had a lot better.

  • 5
    « Great place to Stay »

    Close proximity to shopping, restaurants and attractions. A short drive into the heart of Saint Louis. Very nice accommodations and amenities. Also close to the Metro train stop at Scott Air Force base- at Shiloh.

    5
    « better than expected »

    was like a newly opened hotel. easy off the interstate and away from the hustle of St.louis traffic. food at the next exit west. room was spacious, clean, and great bed. nice pool if you have time. this is a winner.

    3
    « Clean and organized but not very friendly staff »

    The hotel was clean and organized but not very friendly staff. I think in the whole hotel, there was only one person available. Also don't count on the breakfast. The breakfast quality is very low. Finally, the night we stayed there there was a group of 10-12 loud and and drunk middle age guys (very scary bikers) which kept me awake and concerned through the night.

    4
    « Right off interstate, not convenient for places to eat near hotel, otherwise GREAT! »

    Traveling cross country for personal business, the priority was clean, quiet, comfortable. This hotel provided all three and even more. The staff were all extremely helpful and pleasant. The room was flawless, quiet, very comfortable bed, nice bathroom including all personal electronics - hair dryer, iron, and coffee maker. I was on the second floor which was easily accessible by elevator or stairs. The breakfast included scrambled eggs ( a bit dry for my taste), flavorful sausage patties, and all accompaniments including waffles. The coffee was good which was a nice surprise. Apparently the hotel is approximately 7 years old but has undergone a very recent upgrade which was obvious. I found everything very accessible including an oversize parking lot which easily accommodated my vehicle and a small trailer. This hotel is located right on the interstate, but when arriving around 9pm, very little restaurants were visible nearby except Huddle House and a fast food restaurant. The front desk clerk provided a handout listing approximately 6 area restaurants - 3 downtown about 8+ minutes away and some that were further away. I would really suggest the handout be updated with a bit more information including more specific directions and distances. The only complaint I had with my room was that the tub/shower drained extremely slowly, visibly clogged with hair. I passed this information along to the staff and they said it would be taken care of immediately. This hotel met my needs as a stop along the way. It was priced below median level for the area.

    5
    « ABSOLUTELY FABULOUS!! »

    This hotel was extremely clean. The staff was very courteous. Our room was absolutely amazing. VERY comfortable bed along with a CLEAN bathroom, which is a MUST when I stay at hotels. The location was in the "boonies". Very quiet location.

    1
    « Loud, uncaring staff »

    This was our second stay here, the first since the property switched over to Best Western. Rooms were clean, but that was about it as far as positives. At about 2 a.m a party began with the arrival of a group that had been out all night, apparently. At that point we had been asleep since about 11. People running up and down the halls, slamming doors, yelling and talking loudly, you name it. The front desk did nothing to stop it. When we checked out the next morning the clerk on duty just sort of shrugged and said sorry. And then proceeded to check us out of the wrong room, giving me someone else's receipt. This was after I told him the room number and given him our key cards. I have written corporate as well as the GM, Christine Hayden. We'll see if they respond.

    4
    « Best Mascoutah »

    I was traveling late evening and looking for a hotel that was not in the middle of everything. Found this hotel and was quiet and had easy access. Lots of room to park. The rooms were clean and bed comfortable. Staff was friendly upon check in. Will most likely stay here when traveling through again.

    5
    « Great night sleep »

    Stopped on the way from North Carolina to Nebraska for a wedding. Price is very responsible and motel well kept and front desk clerk very friendly. Will stop again if in the area. This was just about the half way spot for our trip

    5
    « Good value but breakfast needs work »

    The hotel was well equipped, modern and clean.. HVAC was a bit underpowered but staff quickly provided a fan to circulate the air, Breakfast was typical Best Western and not the worst on this trip, but adequate. Rate was among the lowest of comparable properties we visited.

    5
    « BW Mascoutah »

    Very nice hotel Have stayed here before and it has always been a good experience. Convient to Lebanon, New Baden, and OFallon for dining and shopping/touring. It is out of the bustle of being in town and is a conveint hotel if you are going to Scott AFB.

  • 5
    « Great hotel near Scott AFB »

    Amazing hotel close to Scott AFB. Best western was super clean and was less busy than hotels in Shiloh, IL. The breakfast was great and the rooms were the same quality as Drury Inn in Shiloh, IL. Very satisfied.

    5
    « Best Western Mascoutah »

    Great overall stay at this hotel! Love Best Western! Awesome stay! Awesome hotel! Love Best Western every time we travel we stay here! Excellent service and staff, we also stay at a Best Western in Ohio when traveling! Love our BEST WESTERN hotels! Highly recommended

    4
    « In the middle of nowhere but nice »

    This hotel is located off the interstate and literally between two corn fields. The room was clean. You can hear trucks on the interstate. There is no restaurant at this motel. There is a Huddle House across the road, not necessarily walking distance. Any other food is down the road in the city of Mascoutah. The breakfast offered in the morning was powdered eggs and sausage patties. There were a few cereals and yogurt offered. The staff was friendly and helpful. For an overnight stop it is not bad.

 

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Depuis : l'aéroport international de Lambert-Saint Louis. Prenez l'I-70 E, prenez la sortie 250A vers M L King Bridge/Illinois/Arch-Riverfront. Tournez légèrement à gauche sur le pont Martin Luther King. Continuez sur le pont Martin Luther King qui entre dans l'Illinois. Rejoignez l'I-55 N/I-64 E/I-70 E/IL-3 N via la bretelle d'accès vers Louisville/St Clair Avenue et continuez tout droit sur l'I-64. Prenez la sortie 23 pour l'IL-4 vers Mascoutah/Lebanon et tournez à gauche sur l'IL-4 N. Tournez à gauche sur Hayden Drive et le BEST WESTERN PLUS Mascoutah/SAFB sera sur votre gauche.


Depuis : Nashville, Tennessee. Prenez l'I-24 W jusqu'à l'I-64 W. Prenez la sortie 23 pour l'IL-4 direction Ma...

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