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BEST WESTERN Hotel Marble Falls Inn,  Marble Falls

4.0/5  - basé sur 220 notations.
1403 N Highway 281, 78654-4505, Marble Falls, United States - Voir la carte
+1 830 693 5122 +1 830 693 3108

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Les points forts de l'hôtel

  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Parking gratuit
    Parking gratuit
  • Piscine extérieure
    Piscine extérieure
  • Coffre-fort
    Coffre-fort
  • Connexion à Internet sans fil dans les parties communes
    Connexion à Internet sans fil dans les parties communes
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Note des voyageurs TripAdvisor
Sur la base de 220 avis de voyageur
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Choisissez ce charmant hôtel de Marble Falls, au Texas. Le BEST WESTERN Marble Falls Inn, où les animaux sont les bienvenus, est situé à proximité du château de Faulkenstein et du lac de Marble Falls. Le BEST WESTERN Marble Falls Inn est un hôtel de qualité, à moins d'une heure d'Austin, à Marble Falls. Les clients séjournant dans cet hôtel de Marble Falls, au Texas, auront droit au meilleur en matière de service clientèle, équipements et hébergement, le tout à un prix raisonnable. Cet hôtel du Texas est à quelques minutes de plusieurs parcours de golf et de sports nautiques au parc national d'Inks Lake, au lac Buchanan et au parc national de Pedernales Falls. Les clients de l'hôtel pourront également visiter les fermes de cultures de baies et le parc national de Longhorn Cavern. Cet hôtel de Marble Falls est également idéal pour les clients qui souhaitent se rendre aux manifestations locales telles que la Saison des fleurs sauvages, les illuminations de Noël, les courses annuelles de hors-bord et bien plus encore. Les voyageurs d'affaires seront à proximité de JM Huber, National Oilwell Varco, Chemical Lime et Cold Spring Granite. Cet hôtel de Marble Falls au Texas offre différents types de chambre, dont des chambres avec bain bouillonnant et des chambres avec lit king size. Chaque chambre spacieuse inclut un réfrigérateur, un four à micro-ondes, un accès à Internet haut débit sans fil gratuit et le câble étendu avec écran plat haute définition de 81 cm. Un petit déjeuner chaud gratuit avec gaufres fraîches est disponible chaque matin. Les clients d'affaires apprécieront le centre d'affaires et les salles de réunion sur place. Cet hôtel de Marble Falls comprend également un centre de fitness, une piscine extérieure, un bain bouillonnant et un parking gratuit. Les animaux de compagnie sont acceptés avec restrictions. Profitez de tout ce que Marble Falls, au Texas, a à offrir en séjournant au BEST WESTERN Marble Falls Inn ! Passez un excellent séjour !

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Avis de nos clients


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Basé sur l'avis de 220 voyageurs
Certificate of Excellence
 
NOTE ATTRIBUÉE CONSULTEZ LES AVIS POUR RÉSUMÉ DES NOTES
Excellent
 
107
Très bon
 
69
Moyen
 
27
Médiocre
 
12
Horrible
 
5
En couple En couple 74
En famille En famille 73
Escapade entre amis Escapade entre amis 18
Professionnel Professionnel 23
Voyage solo Voyage solo 16
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix
BEST WESTERN Marble Falls Inn,Marble Falls
  • 5
    « Great service and nice hotel »

    We stayed at the Best Western Marble Falls with much of our family and friends while attending a wedding. The staff at the hotel was wonderful and helped us every step of the way. The pricing was very reasonable compared to other hotels we shopped in town. Most of the rooms we occupied were newly renovated with new carpets, paint bathroom flooring and probably more. The hotel was still being renovated but there was very little disruption as a result. The BW team worked with us on last minute rooms for guests and were very helpful with room requests, etc. The breakfast was very tasty and well stocked. My only suggestion for improvement would be to provide insulating sleeves for the coffee, which comes out on demand and very hot - even when using two cups it is hard to hold the cup until it cools off! We would stay here again when visiting Marble Falls and thank the staff for their help!!!

    2
    « Disappointing »

    First room the toilet was broken, second room reeked of smoke and was a non smoking room, third room was acceptable. The quality is not up to the standard of Best Western that I am used to, in both cleanliness and decor. Won't stay here again.

    2
    « Decent price/room, very unprofessional »

    Went to get utensils but door was locked, I could see through the window the clerk hanging out with a lady while laying on the couch watching sports with a dog climbing all over him. I knocked and he didn't even notice. It's in a good location along the highway, room was ok and seemed clean, but not sure if I'd stay again.

    2
    « YUCK!!!! »

    I usually never give bad reviews but this hotel is horrible. Its suppose to be remodeled recently but they did not get to the room we were in. It smelled like smoke. The lady at the front desk said that our room was one that HAD been smoking but not anymore. It smelled like old smoke. The parking was crazy and the ice machine which they only had one for the whole hotel , was located in the same place as the washer and drier.

    5
    « For a weekend in the Hill Country »

    When I saw the "under renovation" sign in the lobby I was worried, but during my stay the only evidence of renovation was the construction dumpster in the back parking lot. When we went to our room I found new furniture, but carpet needed some TLC. When I spoke with the reception desk, I was informed that the carpet delivery has been delayed but management felt the customers could benifit from using the new furniture while the property waited for the new carpet. We will return to this hotel when we travel to the Hill Country for the fall colors.

    3
    « To attend wedding »

    Check with the hotel before staying, undergoing renovations. Must have really looked old before, you can see some progress but wait until they are done. Carpet was old and in need of replacement, counter top was new, beds decent, water slow to drain in sink and tub.

    4
    « Clean and Quiet »

    Our room was very clean and it was back from the highway so noise from the main road through town was not an issue. The desk staff made very helpful recommendations for dinner and breakfast was good with a nice selection of fruit. Worth a stay.

    1
    « No customer service »

    When we stayed at this hotel on July 12th, we felt that the hotel was fine, the staff was friendly, and we felt that we would stay there again when we were in this area. Unfortunately, I left an item in one of the rooms that we had reserved. I called the hotel the same day, to let them know that I had left something (which they found), and I requested that they ship it to me and I would pay for the package. Over the next month, I called 7 times, to find out why my item wasn't returned to me, to no avail. I requested that the manager contact me several times, but never received a call back. Whenever I would try to contact the manager, she was always 'out of the office'. I used to work in hospitality, customer service should be at the top of the list. This hotel, or actually the manager of this hotel, doesn't have a clue about customer service. On my last two calls, I requested to have my credit card credited for the price of the item that I left, since I'm apparently never getting it back. That didn't happen either. I will never stay at this hotel again, and I will never recommend it to anyone.

    3
    « Definitely Needs An Upgrade »

    This Best Western is in need of repairs and updates. The lobby had a "pardon our dust" type of sign, and the ceiling above the front desk was torn up. John at the front desk was very nice and helpful, even recommending a place for dinner (On the Rocks) that we loved! The breakfast was pretty good. They have the obligatory Texas-shaped waffle maker (which we love), and we were surprised and delighted to find they had mini omelettes on the buffet! On the downside, our NON-smoking room had a cigarette burn on the comforter and overall the room was dingy and in need of updating. The area outside the rooms and on the stairs was COVERED in cigarette butts. :-(

    3
    « August 2016 »

    Hotel was not worth the price ($142) a night and they said regular rate was over $150 a night. Rooms need updated with new carpet and air conditioning. Socks were very dirty after walking on carpet. Pool and hot tub not cleaned. There was grease or something gross in hot tub. This was reported, but not completely taken care of. Breakfast was good.

  • 4
    « Easy Check in and Check Out »

    Room smelled a little smokey, but other than that, everything else was on point. Parking was a little tight as we arrived late and we had to park away from our room. We were happy to be on the bottom floor as we had quite a bit of scuba diving gear to lug inside.

    4
    « relaxing stay »

    Traveled to Texas from Indiana for a family reunion. Had a quiet and relaxing stay at the Best Western, Marble Falls. Staff friendly and accommodating. Hotel located in close proximity to downtown attractions and restaurants. Have stayed there in the past and will stay there for next years reunion.

    2
    « Room Not Ready at Check-In, Room Not Clean »

    We arrived at 3:45 and were told to come back later. We paid for a 3:00pm check-in. They couldn't tell us when it would be ready. In our sweaty workout clothes we went out around the town trying to kill time. We returned at 5:00pm and were told there was a room ready and clean but the pull out couch hadn't been put back in yet. We said that we fine. When we entered, we noticed there were no toiletries except two USED bars of soap. Gross! The room was not clean. Very disappointed. Only positive here was receptionist was nice and we were allowed late check-out. Clear mismanagement issue though. Very over-priced for what you get.

    2
    « Disappointing »

    The check in staff was very friendly and the room was clean. The complimentary breakfast was fine. I was disappointed in the room quality. It had a little bit of a musty or smoky odor, even though it was a non-smoking room. The carpet on the floor had lots of stains and holes, including about a 4x4 inch rip in the dressing area. The bed only had a lamp and a night table on one side of the bed. I know it's just a Best Western, but that doesn't seem like it should be a big expense to upgrade to a reading lamp on both sides and a night table on both sides. I don't ask much of a small town motel, but would like to be able to read in bed at night at the same time as my wife and to then be able to set my glasses down on the night table and roll over to sleep.

    4
    « Nice. Simple. Clean. Good service. »

    We stayed a night here during a weekend. Everything was mostly full and expensive so I booked here instead of paying almost 300 usd for La quinta or holiday inn. The room was good in size. Friendly staff. Very clean and some what comfortable. No elevator though.

    1
    « Trip Advisor folks I fellows let down »

    We walked into the room and the rug was stained, old and dirty. There was a bug crawling across one of the beds. There was obvious dirt in the edges of the rug in the bathroom area. I know they were remodeling rooms on both sides of us, but until they get this done I wouldn't lay my head down in this room, so we left....certainly not the four stars reviewed room I was led to believe. Awful

    5
    « Best Western Marble Falls »

    The property was nice and in a good location to many other venues. The staff was exceptional and very courteous and helpful. We fully enjoyed our stay and plan to use this hotel again the next time we come back to the area.

    4
    « Great Accommodations for Overnight Stay »

    I chose BW Marble Falls for a number of reasons. First, reviews on Tripadvisor. Second, price which was much better than other hotels. I hesitated to book the hotel when I read that some rooms were smoking rooms. This was not a problem as my designated non-smoking room did not have any sense of secondary smoke or residual smoke from other rooms. The hotel was even better than I expected. The king bed room was large and very clean, comfortably furnished. I was greeted warmly at check-in. John repeatedly asked if I needed anything else and to let him know if I needed anything later. Breakfast was very good. I would have rated this facility higher if it were built with inside halls; however, it is an older structure but well maintained.

    5
    « Excellent Motel, Reasonable Price, Excellent Breakfast »

    Room was clean and comfortable -- pretty standard for BW. The breakfast was particularly noteworthy with eggs, sausage, ham, cereals, waffles, etc. Tami, the attendant, was pleasant, engaging and attentive so the breakfast was enjoyable in every way..

    4
    « Great location »

    Spent 2 nights here over a weekend, did not check out the pool, but it looked adequate from inside, maybe not perfectly clean? The complimentary breakfast had a nice variety, including blueberry (Texas shaped) pancakes. Overall our stay was nice, and though the view isn't amazing from the hotel, it is a more inexpensive option to stay in while enjoying the hill country.

  • 5
    « Great Stay for a great Price »

    We stayed for three nights in this hotel. The staff are most friendly, very informative and helpfull and make you feel at home. The rooms are clean and silent and you are in an excellant postion to scout the wonderfull surroundings and statepark and Austin is not so far away as you might think. We reccomend this hotel as a good place to stay and like to thank all staff memebers and especcially Tami, who gets up at four every morning to make a delicious breakfast for you all!

    5
    « Wonderful stay! »

    From the time I called to make reservations with the cheerful, friendly voice to check-in to our stay, we had a wonderful time. Rooms are well-insulated so no outside noises to disturb us, wonderful mattresses and pillows assured sound, comfortable sleep. Breakfasts were plentiful and tasty. Overall, a wonderful stay - we'll be back!

    5
    « Outstanding Breakfasts! »

    We had a long weekend in the Texas Hill Country and stayed for three nights at this Best Western. Each morning we had slightly different breakfast entrees, and each was excellent. We so appreciated the variety and the service and friendliness, especially that of Tami. The Inn appeared to have been recently updated, and it was spotless. There were good quality sheets and mattresses, and an abundance of fresh towels. We were impressed with the effort made to please the guests.

    5
    « By far the Best ! »

    Every time we stay here it just keeps getting better ! The staff really makes sure that you are taken care of ! This property is very well maintained and is top notch. Each time we visit here we get 5 star service with a bargain price. We have stayed in a few other so called luxury hotels in this area and none of them were as nice as this place. We highly recommend this place ! !

    4
    « Worth the cost and great service included! »

    The staff at the hotel make the difference, it is an area that they excel in by providing assistance and making the stay worth it. The price point is fine for a basic room, great breakfast, and stop over location. The key to any hotel is the staff and this BW has some of the best people working to provide the guest with outstanding service.

    5
    « A1 ? »

    We visited the swim holes and decided to book this hotel. We rarely stay in hotels rooms because of horrible previous experiences but. I gotta give it to Best Western!!! The room in this Hotel was A1. Very Clean Room. Friendly & helpful staff. The breakfast had alot of variety not plain and gross like others. Delicious & Nutritious Breakfast. Fun Time in the pool & hot tub with the family! Near by attractions and stores! Best Western is indeed the Best!

    3
    « Needs attention, but OK for a night & shower »

    My wife and I were disappointed in some aspects of this Motel, and happy with others. Pool: very sad, full of algae, green water. Hot tub: VERY small, clean, Breakfast: OK to good with good selection. Nice scrambled eggs, good link sausage, good coffee & juice. Bagels, toast, fruit, cereal, waffles. Room: boring but clean with nice sheets and clean bath, good water pressure and hot water. However, strong smell of comet could not be defeated even when left door and window open for 3 hours. EXCELLENT: an opening window with screen. DVD's available to borrow. No harley noise till 8:30 AM, a plus. No train noise (no train) & AC is loud enough to drown traffic noise on US 281.Nice tables and chairs in pool area for al fresco breakfast. Pricey for what you get.

    2
    « 1 1/2 star hotel for twice the price »

    I organized to split a room with a friend and his young son, along with my young son to participate in a local tournament. I arranged the hotel and choose the Best Western with 2 queen sized beds. I did not want to stay in a cheaper hotel with the little boys. I was expecting the BW to be a 3 1/2 star hotel, because the price of the room was twice the price of cheaper hotels in the area. I was shocked to find the exact same rooms from 1 1/2 star local hotels in the area. The rooms even looked worse than the cheap local hotels. I was embarrassed that my friend had to pay for their half of the room, because I felt like I wasted their money.

    4
    « The hotel was ok, but staff was great »

    Elizabeth went out of her way to make my stay good. I didn't want a smoking room and she went out of her way to make that happen. I was surprised that there is smoking rooms still around. All around an ok hotel.

    3
    « Very firm old matress »

    hotel is located where you can get everywhere. Front door parking. Breakfast items are do able could have had more choices. But if looking for a good night of sleeping try out bed first if can. I drove through on way back home and went 80 mile down the road to other hotel.

  • 1
    « Stranger opened door at 04:00.. »

    Decided to stay here while on a business trip. Was awakened at 04:00 (AM) by a complete stranger opening my door. As soon as he saw me laying in bed half awake, slightly frightened & very annoyed he quickly shut the door and disappeared. I notified the front desk to ask who it opened my room and why they said they had no knowledge of anything. I called the law and had them come out but sadly they could do nothing as the entry was unforced and nothing had been stolen. It is a real shame that a hotel chain as large as this can't insure the safety of its guests nor manage and limit access to its own facilities. I would choose an alternative hotel if possible.

    5
    « Good value - nice hotel »

    Really liked having exterior and interior doors. Breakfast was good for hotel breakfast. It was quiet. The AC worked great. Beds are comfortable and the staff was friendly. The room was very clean, pillows soft. A good place to stay

    5
    « Aroo! »

    Thank you Tammy for preparing breakfast early and accommodating our later check- out time due to our race. The rooms were clean and spacious for a family of four. If we are in need of hotel in the marble falls area again, we will for sure be back.

    5
    « Second time around »

    This was the second time we had reserved this hotel and the first time we stayed. We were able to get a lower level room and it was absolutely perfect. The room was comfortable and clean and smelled nice. The breakfast was more than adequate and the front desk staff was kind and accommodating. The location was perfect for us. The pool was fine, nothing fancy, but was perfect for our kids. You will definitely have a great stay here.

    4
    « Golf Tournament Weekend »

    This is an excellent hotel for the value! My husband and I were very pleased with the attentiveness of the hotel employees. We requested a quiet room following our eight hour drive and were kindly accommodated by the on-site host. I booked online and was given a great discount! We love to visit Marble Falls and will definitely stay here again!

    4
    « Clean, older hotel »

    This hotel seemed somewhat older, but the room was very clean, and the bed was comfortable. Included breakfast was small but very good, and food was warm. We were there for a family health emergency, but we would definitely stay there again. The sign said the hotel said wifi, but the password wasn't offered, and I just never asked for it.

    5
    « Outstanding »

    The lady at the front desk was amazing she held our room even though we were 30 or more minutes away she explained everything to us as well as a good price thank you Tammy at the front desk From Marcello and Henry

    4
    « Good Stop Over Stay »

    This motel is older in style with the rooms facing outdoors. One side faces a Sonic restaurant on the side which can get noisy on weekends. The rooms were clean and the amount of space was good. We liked the vanitory outside the bathroom which helped with three women trying to get ready at one time. The front desk staff were very friendly and helpful. You can borrow a DVD from the front desk and enjoy it in your room. The breakfast was the usual but plentiful and fresh. All in all this was a great stay outside of Austin for a good price. We would stay here again. Try the Bluebonnet Cafe right down the street for some great pie!

    5
    « A Texas Vacation »

    We enjoyed our stay in Marble Falls very much. The staff were all very polite, extremely helpful and went over and above in providing great service. The breakfast was excellent, as well. We highly recommend this hotel and will stay here again if we return to Marble Falls.

    5
    « Great One Night Stay! »

    We had a great one night stay. When we checked in Severe Weather was coming so it put a damper on our plans however they had a DVD lending library which helped entertain our kids for the evening. The room was spacious, clean and smelled fresh. The room had a DVD player, mini refrigerator, microwave & coffee maker. Breakfast the next morning was the standard Best Western breakfast we look forward to. Eggs, sausage, biscuits & gravy, waffles, fruit, bagels, toast & pastries. They had a small outdoor pool & hot tub. It was minutes from anything in Marble Falls. It wasn't a 5 star hotel but it was a 5 star best western. For those who travel with pets, they are pet friendly. This is the second hotel we have stayed at in Marble Falls and while it wasn't our favorite, we were pleased and would stay again.

  • 5
    « We LOVE This Place! :) »

    We have stayed here many times and will definitely return!!! LOVE the "Jacuzzi" in the room and Marble Falls has a lot of fun and beauty to offer! We especially love Perissos Winery, walking down by the lake, dining on the lake. I guess the only thing I could say that they might improve upon is the quality of food offered for breakfast...Better eggs, better sausage or offer bacon? They do offer fresh fruit, etc. so, you won't go hungry for sure but, the food could be better :/ Again, though "Overall" this is a GREAT place to stay! Super nice staff and clean :)

    4
    « Priced Right »

    The staff were friendly and the room was nice. Breakfast was included. There was a pool and across the fence, easy walking, was a fully food stocked Dollar Store. The area was safe and excellent for families.

    5
    « Owner »

    pleasurable stay. after a long rainy day of driving through the hill country I was able to check in and was very satisfied with the accomadations and service provided. I will stay there again on my next visit and would recommend this to anyone going to Marble Falls area.

    5
    « Too Long in completing...! »

    Your review is too long...I have an upmost appreciation of your companies I stay in;;;;;but the extended time to complete they are drives my the overall nuts functional and toped by the end employee driven completeness of the employees drive to make costumer guests be serviced pronto and completely"......Outstanding. Overall ..BUT make this a little easier to respond.........but it is worth it!

    5
    « Wonderful front desk »

    This was my second time to stay here. The front desk lady was wonderful again. Accommodated a change in my room. Very nice. Room is nothing fancy but it's clean and reasonably priced. Good location. Rooms open to the outside. If I was traveling alone I wouldn't stay just because I'd feel safer with a inside room. Not that it isn't safe. Just because I'm a women and the world is crazy.

    4
    « Made good on Mishap »

    Had trouble with refrigerator and a/c not working. Encountered a few (tiny) roaches. Was moved immediately to a room very nearby for my convenience and the second room was exceptionally clean and in working order.

    5
    « Good place to stay while my house was being redone »

    Really like this place for its location, breakfast, and spacious rooms. Plenty of room to work. Staff very friendly and helpful. Pleasant decor, much quieter than I wold expect since it's close to highway.

    4
    « Staff very friendly, room OK »

    Room was comfortable, but our refrigerator did not work when we checked in. Water dripped out of the facet all night in bathroom. Both items were corrected after we notified front desk. We really like the fact that they used Fitness Anytime as their fitness alternative to on site. Bed was bit hard, but ok.

    5
    « Very friendly staff »

    The manager who checked us in was very kind and let us know where we could park our truck and trailer. Our room was very nice, though I didn't care for the small pillows. We didn't try the breakfast but there was coffee available in the lobby all hours. Very reasonable rates.

    4
    « Great Place to Stay »

    This is our second visit to this property. The staff is super friendly and efficient, check-in is a breeze, rates are great, and the accommodations are more than adequate. A hot breakfast served daily, not just some continental items! The beds are comfortable and the pillows are fluffy. If I had one negative to say about the property it would be either the air freshener or carpet freshener that they use after cleaning. It is very strong and for those with breathing difficulties or asthma, it might cause a problem. I would hope that they could use some unscented cleaners instead. The best thing about this property is that they are EXTREMELY PET FRIENDLY! This makes my wife happy :) Highly Recommend this property!!

  • 3
    « You get what you pay for »

    Pros: Desk staff was very friendly, welcoming, and helpful. Close (even walking distance) to restaurants and shops. Bed and pillows were very comfortable. Cheap rates. Tea and coffee available in the lobby 24 hrs. Surprisingly quiet, did not notice traffic noise. Cons: While there is also a door that opens to the central hallway, it had a door that opened to the outside, as a solo female, I do not feel safe. Also, the window next to the door had wooden shutters, and faced a business that left the lights on 24 hrs, so it was bright enough in my room that I could read all night. The bathtub was dirty (possibly blood, or boogers???), I did not even take a shower. The remote control, which was packaged as a "clean remote," had food or something on it, I wiped it with Clorox wipes I had with me. Bathroom floor was sticky.

    4
    « Nice visit. »

    The room was clean and comfortable. The staff were friendly and helpful. The breakfast was standard Best Western fare. The room AC/heating was neither too hot or too cold, and thankfully it was humid as we have found in other Best Westerns. All in all, a nice experience.

    5
    « Group Stay »

    Excellent stay/ excellent staff--very caring. Motel in process of taking care of some previously deferred maintenance projects---these did not impair excellence of this stay. This location is perfect for our bicycling group, with many good rides in the TX Hill Country nearby, with some accessible right from the motel Plenty of good restaurants nearby. i have also used nearby Urgent Care medical facilities which were excellent

    5
    « Best Western Marble Falls group biking vacation »

    Excellent service and friendly service. Outstanding breakfast usually eggs, bacon/sausage/sausage patties, biscuits and gravy, waffles, fruit, yogurt, toast, fruit juice, coffee etc. Our group visited to enjoy some excellent biking routes nearby.

    5
    « PERSONAL »

    Excellent Experience. Great employees. They made us feel as guests in their house. I will stay there again. The location was great. The computer was a big help. It worked just fine. Always fresh hot coffee and juice.

    5
    « Job Well Done »

    from check in to check out our 3 day stay was as close to perfect as one could expect. this staff was by far the most courteous and professional of any place we've EVER stayed. breakfast bar was stocked well every day , no internet problems and a nice comfy bed with a hot shower. we'll be back !!!

    5
    « The best! »

    From the staff to the food to the clean rooms, this is what Best Western is all about. Affordable lodging combined with excellent service! Great place to use a as a base camp for exploring the many State Parks near Marble Falls.

    5
    « Very pleased with my stay at Best Western! »

    I stayed here for a few days for business. I was greeted with friendly faces, impressive staff members, clean environment, and a great breakfast! I noticed that they had put out some decorations for Christmas, which I found to be very thoughtful. You can tell management pays attention to the little details in & out of the room. There was a Front Desk clerk who I was especially impressed with, I believe her name was Grace. Every time I would see her she was smiling & happy to stop and have a conversation with you. She was always quick to make sure I was taken care of, and did a great job on breakfast. I also was greeted with a friendly manager who really seemed to care about the guest & our needs. I really was just so impressed. I highly recommend this Best Western, they work hard to make you feel at home.

    4
    « Marble Falls - nice hotel »

    Working in area & stayed here. Brief but nice. Older style on outside with doors that open outside. Inside was nicely updated & a fairly large room. Of course no swimming as its cold, but they do have a nice outdoor pool. I highly recommend a room in the middle of hotel due to road noise. It has a nice location with easy access. Fresh coffee & comfy beds. Clean & smells fresh . Will stay again when working in area.

    5
    « Second stay »

    Second stay was as pleasant as the first, a few months ago, room was clean and nicely furnished, it was very quiet and the breakfast area was kept clean and the menu items were hot and tasted good and there was a very nice variety of breakfast items to choose from.

  • 4
    « Good Room, but Great Service »

    Room was typical of new BWs in small towns, but the front desk was extremely friendly and helpful. We were visiting family in town and they came by the hotel to say good bye. We all had a great breakfast together and they even comped additional family's meals who didn't stay the night. Great overall experience. Also loved that you could check out movies from the front desk, each room had a dad player.

    2
    « Not the Best Value »

    This is a budget hotel that is not as competitively priced as other budget hotels in town. You're better off going either up or downscale. $15 more, and you're in a much better category in this town. $20 less, and you won't notice the difference in facilities and service.

    3
    « It used to be better... »

    My husband have stayed at this motel a number of times, and everything has been fine. This past visit wasn't all that satisfactory. The room was clean, but we had minimal coffee supplies in the room. I went to the desk to request additional packets, and the poor clerk had a hard time finding more. I would think this would be a pretty standard request, but obviously the management there is running things on a shoestring and supplies are kept to a minimum. I had to call for an extra blanket as none were in the room. Again, the poor clerk valiantly scrounged and found one. The absolute WORST thing about this visit was the lack of hot water. It was cold and rainy during our visit, and I also had a bad head cold. All I wanted was a nice hot bath and a comfortable bed. I only got one of those. I called the desk and was told maintenance would take care of it. Next morning, still only tepid water. Breakfast was pretty good, and as always, the staff were friendly and as helpful as they could be. This is clearly a problem of poor management trying to squeeze every last dime of profit from customers. I was disappointed as we've stayed here many times and always been satisfied.

    5
    « I made an excellent choice of hotel! »

    I've stayed here twice and found it comfortable, accommodating, and great for a single woman traveling alone. I had problems with my new, replacement iPhone I had received earlier that day and could not get the telephone function to work, I contacted my provider on my laptop via texting at their website. After tech figured out my phone did not have a necessary card in it, I was told to get a very small paper clip to use to try to push a tiny button --- I ran down to the desk clerk at almost 10:00 pm while the phone tech waited on the laptop in my room, the clerk quickly found the small paperclip I needed and that saved the day for me and the tech gave me a code to punch into my phone to fix it. Best Western Inns in my experience have the best, most accommodating, friendly desk clerks of any hotel of this price range. I prefer Best Western when I travel for that reason (plus the comfortable, updated beds, rooms, and baths. This hotel is by the highway but I had no highway nor traveler noise in my room and the room was very comfortable. I had 2 stays here, October and December, 2015.

    4
    « Marble Falls Best Western Provides Good Value »

    My husband and I spent two nights over Thanksgiving at this hotel and found it provided good value for the price and service was especially good. The night clerk, Grace, was especially helpful to my husband when he had some problems in the business center. We will recommend this hotel to anyone looking for a nice place to stay in Marble Falls area,

    4
    « good stay »

    I just had a very good stay with excellent service for a short trip with my daughter and never been in Marble Falls before. We were their to visit a park site and star gazing event. We did take advantage of the free movie selection and the breakfast buffet in the morning before returning home.

    5
    « Best Western »

    Excellent service and staff. The room was clean. The breakfast was nice. My family enjoyed the in room DVD player and complimentary movies. It was a pleasant stay. I would recommend both the hotel and the town to others.

    4
    « Great experience »

    My family had a nice stay at the Best Western in Marble Falls, Staff was friendly and professional. I would consider staying here again. They helped us with directions to wedding venue and to Blue Bonnet Café . We had great time

    5
    « Excellent Stay »

    I had to stay at Hill Country Inn the first night as I waited too late to make reservations. I will not make the same mistake again. I recommend Best Western Marble Falls Inn, Marble Falls, Texas for anyone's stay in Marble Falls. It was about $10 cheaper than Hill Country Inn. Staff were exceptional, breakfast was fantastic, and everything was clean. Check in clerk was friendly at check in and very helpful later at night when I needed a snack due to low blood sugar.

    5
    « Pleased as usual »

    Great staff,restful night,nice breakfast.I left an item in the room and got a call to return and claim it.Thanks for an honest staff.We stay here 5-6 times a year while working on our retirement property.We can hardly wait to move to God's beautiful Texas Hill Country!! Thanks again !

  • 5
    « Outstanding experience »

    We had our out of town guests stay here the weekend of our wedding. From start to finish, the service was outstanding. Everyone was so nice, easy to work with, and excited to have our group there. The hotel was clean, and breakfast was pretty good! If I had to say anything bad, housekeeping did come a bit early...

    5
    « Getway Weekend »

    Weather was going to be nice so we decided to head to the hill country and explore Marble Falls area and enjoy eating out in the country air. Drove around the area lakes and went shopping at local stores. Went to Russo's for Dinner and was great we set outdoor, next night we went to On The Rocks and also set outside view and food was excellent

    5
    « Pleasant and overall relaxing »

    Staff is great and the hot breakfast was very good. They even ran it longer than normal for our group this weekend which was amazing. They also have a dvd player and dvds in the lobby that you can use which is great. I would definitely use this hotel again if we got back to Marble Falls. Only knock was the beds were fairly hard which I don't like but others may.

    5
    « tripper »

    All excellent except one morning was bad breakfast (cold). The only other complaint I have is to make up more characters just to make someone else happy. So the clerk or manager that was there the daay of checkone was very helpful. Didn't catch her name.

    4
    « Great breakfast and clean rooms »

    We have stayed at this hotel two years in a row. It is nice and has a great breakfast. Surprised there was a king bed option. It is a little dated but we were not there to stay in hotel. Nice location and lots of things to do in the area. Good value.

 

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Toutes les directions


Depuis : toutes les directions. Le BEST WESTERN Marble Falls Inn est situé au coeur de Marble Falls, sur la Highway 281, au nord de la Highway 71.

 

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