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BEST WESTERN Plus Hotel at the Convention Center,  Long Beach

4.0/5  - basé sur 482 notations.
517 E 1st Street, 90802-5025, Long Beach, United States - Voir la carte
+1 562 285 0281 +1 562 285 0308

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  • Air conditionné
    Air conditionné
  • Piscine intérieure
    Piscine intérieure
  • Connexion à Internet sans fil dans les parties communes
    Connexion à Internet sans fil dans les parties communes
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Sur la base de 482 avis de voyageur
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Le soleil de Californie et l'océan vous attendent près de notre hôtel de Long Beach, à quelques minutes seulement de l'embarcadère des croisières Carnival® et du Queen Mary. L'île Santa Catalina et la plage publique de Long Beach sont toutes proches de notre hôtel. Les voyageurs d'affaires et les personnes venues assister à un événement seront heureux de constater que le centre des congrès de Long Beach se trouve également dans le voisinage. Notre personnel amical privilégie votre confort. Outre son excellente situation, notre hôtel de Long Beach offre piscine intérieure et aire d'entraînement, afin que vous vous y sentiez chez vous. Grâce au Wi-Fi gratuit et à un petit déjeuner copieux, complet et gratuit, vous êtes sûr de bien commencer la journée. Le buffet du petit déjeuner se compose d'un kiosque à gaufres et d'oeufs chauds, saucisses, fruits frais, viennoiseries, céréales et yaourts. Finissez votre repas avec une tasse de café 100 % Arabica ou un jus de fruits. L'Aquarium du Pacifique est une visite idéale à faire en famille. Nous accueillons de nombreuses personnes qui s'apprêtent à embarquer sur une croisière Carnival® ou pour l'île de Santa Catalina. Les festivals de la région, dont le Jazz Fest, sont très fréquentés. Le marathon de Long Beach, les foires à l'écrevisse et le Grand Prix sont des événements originaux auxquels vous pourrez assister lors de votre séjour. Faites les magasins de Pine Avenue sur Belmont Shore et dans Shoreline Village à la recherche de cadeaux et souvenirs uniques. Ces deux rues commerçantes sont à quelques minutes seulement de notre hôtel de Long Beach. Le centre des arts de la scène LB abrite de nombreux concerts : les meilleurs interprètes du monde s'y produisent. Les conférences organisées au centre des congrès attirent des voyageurs d'affaires que nous sommes heureux d'héberger dans un cadre calme propice au travail. Nous comptons parmi nos clients réguliers des employés de l'industrie maritime, de l'import-export ainsi que des ports de Long Beach et Los Angeles. Les inspecteurs alimentaires, les techniciens offshore et bien d'autres professionnels ont fait de notre hôtel leur deuxième foyer. Réservez votre chambre au BEST WESTERN PLUS Hotel at the Convention Center dès aujourd'hui ! Frais de parking de 15 USD par véhicule et par nuit.

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Avis de nos clients


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Basé sur l'avis de 482 voyageurs
Certificate of Excellence
 
NOTE ATTRIBUÉE CONSULTEZ LES AVIS POUR RÉSUMÉ DES NOTES
Excellent
 
234
Très bon
 
161
Moyen
 
46
Médiocre
 
17
Horrible
 
24
En couple En couple 124
En famille En famille 108
Escapade entre amis Escapade entre amis 23
Professionnel Professionnel 167
Voyage solo Voyage solo 39
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BEST WESTERN Plus Hotel at the Convention Center,Long Beach
  • 1
    « Really disappointed »

    I guess we were spoiled by the wonderful treatment we had at the Best Western Santa Barbara in September. It started when we checked in and were told that there is a $15 per day parking fee. Not a good way to greet a guest. No street parking, and if you find a space, on weekdays it's metered parking. The toilet and the sink in the bathroom were on top of each other. The pillows horrible, synthetic comforter, the TV not in line with the bed, desk crammed against the TV stand, no chairs to sit in. The staff took the towels we hung up and the bath mat and did not replace them, thank god I asked for extra towels, which I used as a pillow since there was no other option. They couldn't find my membership, don't know if they even tried. Never staying there again.

    2
    « Huge disappointment »

    I guess we were spoiled by the Best Western Santa Barbara....it started when we checked in and found out that there is a $15 per day parking fee. There is NO street parking, and if it's a weekday and you find a space, it's metered. Then they couldn't find my membership. (Still don't know if she even tried). The room was okay, the bathroom, not so much. Who puts the sink at the same location as the toilet? Also, not enough towels provided for 2 people. I made the reservation weeks in advance, for 2 adults, no excuse. The pillows were horrible, I asked if there was another option. No, because it's a Best Western, that is what they offer. The comforter was synthetic, which makes me hot, and not in a good way. We asked for extra towels on the second day, and the staff took the towels that were hung up (which they say indicates you will use them again) and the bathmat! Really? Take the bathmat, but don't replace it? Ask for extra towels but take the original ones? I was using the towels to replace the horrid pillows. Everything was slightly off. The TV was not lined up with the bed, there was a desk, but it was crammed in next to the TV stand when there was TONS of room on one wall. No chair to sit in, just a cube. The coffee maker set up didn't have enough coffee for 2 people. It's the little details that don't cost that much that make for a good experience or a poor one. This was a poor one. If you're going to charge for parking, make it part of the room charge, not an added expense. It was a gouge.

    4
    « The best, Best Western so far. »

    We were expecting your average Best Western & a bit nervous about the location. Our worries were wrong on both counts. The facility is new, quite spacious, and the pool is large, indoor & heated. Our room was large with a king bed and easy to get to from the underground parking via the elevator. The personnel, particularly Shawn Jones, the general manager, were very friendly and helpful. The location was excellent within easy walking distance of all downtown spots and public transportation. Our only problems were the size of the breakfast room which got a little crowded, and early one morning the alarm in a room on the same floor went off between 4:30 & 5:00--was someone smoking? Despite the these inconveniences, we would stay here again.

    5
    « Nice, comfortable, and affordable »

    This hotel was recently renovated; beautiful rooms, a lot if selection for breakfast, and extremely quick wifi. I was checked in by Daniella who was quick and efficient, check-in went by quickly. Shawn the manager greeted everyone in the morning, making my stay much more homey.

    1
    « There is a reason it's so cheap - bring earplugs, Clorox wipes, and bug spray. »

    Disappointing experience overall. This is a decent building, fairly clean and comfortable overall, and the price and proximity to the convention center is good, but it is poorly managed, as evidenced by several items. I stayed three nights during a convention, so I got a pretty good sense of what it's like. There were mostly little things like being informed at check-in that I needed to pay $15 a day to park a car, the pubic hair floating in a smear of goo on the bathroom floor, and the funky smell of my room, along with the incredibly powerful door closers installed on all the room doors that literally rattled the picture frames in my room every tine a neighbor closed their door. But those aren't deal breakers, you expect a little of that in an cheap hotel. The things that pushed me over the top were being woken up at 10 PM on Sunday night after three days of working the event because they decided they needed to re-run my credit card, due to some procedural error on the part of the desk clerk. I was by then sound asleep, and not super happy about getting dressed and going down to the lobby to do that. The last straw was waking up with itchy bug bites on my legs. I don't even want to think about what those might have been - I took my clothing off in my garage when I got home and put everything I was wearing and brought with me straight into the washing machine. And I hope that's the last of that - could just have been fleas if I am lucky. Most of these were by themselves not so horribly offensive to merit a single star rating, but experienced all together it was pretty bad. I was good and irritated on Monday morning about the credit card fiasco, left a message for the GM to please call me (he didn't), so I called him a few hours later to discuss. He offered a tepid non-apology, saying his staff needs more training, and attempting to justify waking me up by explaining a few times that it was really important that they 'capture the revenue' for my room, but nothing in the way of compensation or good will. It all just speaks to an overall lax attitude about cleanliness, courtesy, professionalism, and regard for guests. I was surprised at my experience given the ratings here, and perhaps mine is an isolated case, but as in the title, I'd personally suggest that you stay elsewhere. But if you find the price and the location too tempting to resist, maybe bring along earplugs, bug spray and possibly disinfecting or deodorizing products just in case.No fraud at this time. | RMG | User had a first hand experience at the property.

    3
    « It'll do. »

    We stayed here for a few nights at the end of a 4000 mile road trip. It's not located in a bad spot, it's a short walk over to the beach (I know, it's illegal to walk more than a Block in LA) and close to a fair few amenities. It's pushing value for Money, the rooms are OK, but the Pillows in the rooms are probably the worst I've slept on, they are super cheap and square?! The breakfast was.... Ok. Only had it once, after we found a place around the corner that did amazing breakfasts!

    5
    « Great location, excellent hotel »

    Walking distance to restaurants, bars, shopping, museum. If you are strolling, it only takes 20 min to get to the aquarium and also the mall. Utopia is a wonderful restaurant right across the street. Rooms are clean, beds comfortable. My only dislike was paying for parking. But parking is a premium in that area.

    5
    « Great Location, Very comfortable »

    Stayed during a trip to visit my daughter in Long Beach...just needed one night before having to get up early to catch a flight. Had a corner room, king size bed. Very clean, and comfortable in a great location. Breakfast opens at 6:30 am includes waffles, YUM...and yogurt, pastries, fruit, and cereal options. Check-in and check-out process easy. My only minor complaint was that the pillows weren't terribly comfortable. Oh well...everything else was great, including the price!

    4
    « Terrific staff, really comfortable accommodations »

    I spent 6 days at the Best Western Plus while attending a conference at a more expensive locale. The staff at Best Western Plus were all really friendly from the cleaning folks to the front desk. I arrived early, but my room was waiting. The front desk made a point of telling me that they had given me a room far away from the elevator as I had requested in the booking. I felt welcomed every time I walked into the hotel. They booked my Super Shuttle Ride back to the airport and gave suggestions about safe routes to follow when walking around the area at night. When a friend came to visit me for the evening, they extended her complimentary parking in the hotel garage. My room was large, hot water was plentiful. The bed was really comfortable. I never had the breakfast that is included in the price of the room so I can't speak to either the quality of the food. I did walk through the breakfast area once on my way to the business center and the room seemed perfectly pleasant. Some reviews have complained that the decor is dated. I found the rooms to be every bit as up-to-date as fancier hotels. The lobby, breakfast room and business center were not fancy: they were homey which was fine with me, as I value coziness and warm service over glitz. There is a really good Italian restaurant across the street and a homey coffee shop several doors down. I liked the artsy neighborhood. While the hotel was extremely quiet on 5 of my 6 nights that I stayed, I had noisy neighbors my last night -- fortunately I had to be up quite late working, otherwise I might have found it hard to sleep.

    5
    « Great customer service »

    It was the best weekend of my life. Everything went perfectly. The best things about the hotel would be the breakfast and the concierge. The customer service was amazing! I would 10 out of 10. I recommended it to a couple of my friends. Ellie the concierge was my favorite at the hotel! Very helpful, patient and kind. I thanked her a million times for helping my friend and I with our bags, giving us directions or tips for going out into the town. I love this hotel and i will be back!

  • 5
    « CONSISTENTLY GREAT THROUGH THE YEARS ! »

    We love Long Beach and the whole family always stays at Best Western Plus Hotel. No matter what time of year or length of stay Best Western has stayed consistent through many years. Friendly , knowledgeable and well- trained staff are always looking for ways to make your visit perfect. Bright , clean and pleasant surroundings always a joy to stay. The breakfast is an ample well- stocked meal. I highly recommend Best Western Plus with its consistent track record you can count on.

    4
    « Cubs Win! »

    Booked this trip before the world series and was happy with the price I paid compared to other hotels. Parking was much cheaper here than other hotels in the area. Great & helpful Front Desk staff. Great water pressure. Pollows are a bit too fluffy for my liking and the bed was very firm. For a free breakfast it aint bad. The cubs won the series while I stayed there so it is obviously good luck!

    4
    « Nice hotel, but go to a different beach »

    The hotel was nice, the staff were friendly and breakfast was good. We did have to pay an extra fee each night for parking that I hadn't planned on, so be aware of that. If you're looking to enjoy the beach while you're here check the reviews first. I wish I had. The beach itself was not what I expected and I was very disappointed. Next time we will go to a different beach.

    5
    « A great place to stay »

    I recommend this place for anyone interested in a nice place to spend the night or multiple nights. The rooms are kept very nice, and the staff is very helpful, making this a great experience for a week or more, or even just a weekend.

    5
    « The night before a cruise ?? »

    Upon arrival the staff greeted us with smiles and friendliness ??The grounds are impeccably clean??The rooms luxurious for a mid priced hotel?? The beds comfortable ??The continental breakfast had a huge selection ??Bacon, sausage, eggs, toast, all the usual breads, muffins, yogurts, fruits, waffles, pancakes. The rooms had upscale toiletries ?? Parking is $15.00 usd per day??The location is across the street from restaurants ??It's only 1.1 mile from the Queen Mary?? A perk we found is it's only 3 walking blocks to the passport ?? The passport is a free bus that takes you all around the city??I would say it was a great deal ??Excellent property ??I would definitely go back??

    5
    « Great stay! »

    Terrific 3-star hotel! Affordable, veryvery clean, comfortable beds with super-comfortable pillows, and the bathroom was bigger than in the 4-star Dallas Sheraton Hotel. Staff was pleasant and responsive. The continental breakfast was a pleasant surprise, with make-your-own waffles, sausage, eggs, cereal, fruit, yogurt, bagels, and the usual muffins and danish. My teenagers each found something they like to eat--not an easy feat! The bouquets of fresh lilies everywhere were a classy touch. We will be back the next time we travel to L.A.!

    5
    « a very nice stay »

    Staff was pleasant, efficient and helpful. My room had just been redone and was clean comfortable and quiet. It was so large and roomy it looked as though they had combined two small rooms to make a very nice suite. The room rate was VERY reasonable for the amenities that I enjoyed. Air conditioning worked great. The room was supplied with a hair dryer, a fridge and a coffee maker. I would definitely recommend this hotel and will stay there again if the need arises.

    5
    « Great Helpfull staff »

    Can't say enough abut the professional ,friendly and helpful staff. Though I was delayed due to business issues they organised and assisted my daughter in checking in. Even though she was also delayed the room was ready as promised.

    4
    « work »

    needs food service, snakes, coffee, drinks instead of vending machines. Overall staff was excellent. Restaurants were close for a good variety of options. Easy access to freeway, walking around downtown. clean parking was secure, Clean rooms, clean area all around. looks like it was just rebuilt. I just signed up for their awards program that gives you points for stays. sleeping was great, the bed was most comfortable. I would recommend this place to anyone staying in the Long Beach area.

    5
    « Superb Stay! »

    I called the hotel in advance to see if it would meet my needs as I was staying for 6 days for a conference nearby. I had requested a refrigerator, access to a microwave, and breakfast. The Best Western Plus at the Convention Center had all of this. It also has a small pool and a spacious exercise room, although I did not use either. Specially a special thanks goes to Shawn, the hotel manager, who took great care to make sure my room was exactly what I wanted. He even showed me other rooms to see if the view was more to my liking, before I unpacked and did everything to make me feel at home and comfortable. He assured me I was in a quiet room and I would like it. He was right! Additionally, special thanks goes to the cleaning staff and front office staff, as they were superb in recommending great local restaurants to eat at and helped me find everything around town. The hotel breakfasts were standard. I wish they had had bananas, but there was enough to choose from. One special note of excellent service was: on my last full day in Long Beach, when I told the front desk staff I was going to use Lyft for the first time to explore and was a little nervous and not sure if I used the app correctly, the manger Shawn, actually walked out to my driver when he arrived to ensure that the driver and I knew exactly where I was going, and how to use the app to get back. I have never had that level of excellent service at what one might think is a chain hotel. I felt like I was staying with friends and felt very respected and well cared for! To describe the rooms, each room in the hotel has a fridge, a spacious bathroom, enough toiletries, including toothbrush and toothpaste if you forgot anything, hairdryers, cable, and the downstairs breakfast area door is open 24 hours to use the microwave. As far as locality, the location was perfect as well. It was set off the main drag and nearby some great restaurants and bars so you don't have to walk too far to eat or have a night cap. As far as the overall look inside, the hotel was neat, there were fresh flowers on every floor, regular cleaning every day and a good smell and feel about the place. There was also a water cooler with fruit infused downstairs where I could fill up my bottle every morning and night and always, always help when I needed it! The last day the cleaning staff manager knocked on my door to check to make sure the cleaning of my room had been satisfactory and when I needed a trash bag for my carry out container, one of the staff was eager to go and get it for me! I will definitely stay here again. This place is extremely well run, the manager can been seen making daily rounds to check the floors and rooms, and the hotel has kind and courteous staff and is very safe as the doors lock every night. Long Beach overall is a very safe place to be and people walk all night around the area and it is very tourist friendly. Overall Great Stay! Thanks everyone~!

  • 5
    « Customer Service for Leisure Stay »

    Ellie is amazing. BW has a gem in her -she should be developed into "Management" & paid a retention-valued salary. AMAZING stay. Exceeded my expectations, and the rate, and customer service were stellar! I'll be back for leisure next month.

    4
    « No real problems, property is just not special »

    The hotel is convenient to Long Beach downtown happenings. Rooms are decently sized and clean. Given the pricing though, there are other truly 5 star competitors nearby which compare favorably. The hotel does offer balconies on many rooms, but only the west and south exposures offer street views. The hotel tends to be noisy, particularly at night and when the maids begin work rather early in the morning.

    2
    « Incompetent Staff »

    I requested late check out when checking in and was told I could check out at 2 p.m. The day of check out, the cleaning staff ignored the "Do Not Disturb" sign on the door and called the front desk when I denied them entry. The front desk reminded me that I was supposed to check out by 11. I told her I had a late check out and she said she saw it in my record and that she must have missed it. She confirmed my 2 p.m. check out. I received another call about 30 mins later from another staff member stating that I had to be out of the room by 1230 or I would be charged. If they had of informed me of the check out time initially, it wouldn't have been an issue.

    5
    « Great hotel »

    I stayed at the best western plus in Long Beach for 3 nights in October. I was very impressed with this hotel. The front desk clerk who checked me in my first night was fantastic. All of the staff at this hotel are super friendly and wonderful to deal with. The room was very clean and the provided toiletries are fantastic, everything you could need. The room was spacious and even had a small fridge, the only thing that would make it better would be to provide a microwave in each room as well. There was one available in the breakfast room, but it is inconvenient to have to go all the way down there to heat your food should you choose. Other than that there are no complaints ,a decent breakfast provided each morning as well enough to get you going for the day. I would definitely recommend this hotel for the pre cruise stay or for a longer stay in Long Beach area. I will definitely stay there again.

    5
    « Decent place, great location »

    Backpacking through Cali staying mainly in hostels. This place was cheapest and I have to say, it was brilliant. Nice clean room, powerful a/c and breakfast was lovely! Recommend this place for sure!!

    5
    « Well managed- happy employees »

    Smiles and service are what you can expect from every employee you encounter. Clearly, this is a well-managed crew by manager Shan Jones. He's not a back room manager. He is warm toward guests and checks in with them to make sure their stay is very comfortable. The staff both counter staff and maid service go the extra mile. Thee location .4 mile away from the convention center was easy. We will keep this on my calendar for our annual meetings!

    5
    « this Hotel is excellent »

    This Hotel is awesome and they did a Excellent job, the staff went above and beyond to help us at check in and while we stayed here. !!!!!! The beds are very comfortable and the rooms are great !!!!! I would definitely stay here again.

    4
    « Would revisit »

    Stayed here for 4 nights and enjoyed the stay. The rooms are nicely decorated, clean and appear as on website. The beds were also comfortable. The staff were really friendly, advising us about the area and offering directions. I would defiantly revisit this hotel.

    5
    « A Gem! »

    This Best Western is a gem! Excellent service all around. Front desk staff were very helpful and accommodating. Our maid was also helpful and made sure we had what we needed. Premises are clean and sanitary. Location is excellent - close to everything - easy drive to the beaches and LA. Would visit again, definitely...and I traveled with two teenage girls, ages 17 and 18 - they too, loved this Best Western!

    5
    « Impressed with the charm and quality of this small hotel »

    Booked this hotel because I had a interview the next day near the area. The price was about right for my needs which were a clean bed and shower. I did not expect much than that. I was pleasantly surprised when I got there. Very charming hotel. Room was spacious with lots of storage space and refrigerator. Very clean. AC works fine. Bathroom was also large and there were all kind of bathroom supplies, such as shaving kit and tooth brush with tiny tooth paste. Very cool and also very hard to find these days. Had complimentary breakfast in the morning which was good. Parking was also complimentary. Loved my stay. Good job Best Western Convention Center.

  • 5
    « Good Surprise »

    We had not stayed at a Best Western recently so we were pleasantly surprised at the nice décor, cleanliness and amenities at this hotel. It was a short walk to the Passport shuttle which we used to attend an event at the Rainbow Lagoon. Perfect in everyway! Enjoyed the breakfast and the pool.

    5
    « Great stay »

    Overall experience was great. The room was larger than expected and the front desk did everything they could to accommodate us. Special shout-out to receptionist Dilcia, she was superb. She helped with everything from last minute room changes/upgrades, to adjustments in parking. Other staff was friendly as well, but Dilcia stood out to us during our visit!

    4
    « My Long Beach Go To »

    We were in room 328. The view was that of the "courtyard," aka the parking lot entrance, but the room was very nice. There were ample amenities in the restroom: toothbrush, razor, lotion, soaps, etc. My ONLY complaint was that the bathtub stopper didn't seem to work and, in fact, came out completely. In my morning rush, to my regret, I neglected to tell staff. Staff were great; both friendly and helpful, I just know they would've attempted a quick resolution. Parking is an extra $15 by the way.

    2
    « Bad Customer Service »

    Service staff was not friendly. They were very inexperienced and unable to handle check in procedure. They do not accomodate additional towel requests. You are rationed to one towel every other day. Terrible experience.

    5
    « Best Western Plus Hotel at the Convention Center, Long Beach, CALIFORNIA »

    Conviently located near the Long Beach harbor, Queen Mary, and Long Beach Convention Center, The Best Western Plus Hotel at the Convention Center Long Beach CA, provides a relaxing and attentive experience at a resonable price.

    5
    « A Fine time in Long Beach »

    Staying at this downtown hotel property was an excellent experience. Great location, friendly professional responsive staff, full ready breakfast every morning, great internet, in room TV operation and choices were way above average for any hotel stay I had previously this year. Great location include access to convention center a short pleasant walk about. Plenty of locale transportation near by. Wide variety of independent quality restaurants within two blocks in any direction and very close to a major grocery store. Great value for the price. I'll be back to a Best Western Plus next time I have a chance. Thanks Best Western Long Beach!

    5
    « Area Does No Justice for This Gem... »

    Generally a pretty squared away hotel with welcoming surroundings. The service staff were always attentive and quick to respond; nothing was too much trouble. Rooms were clean and very well kept throughout our stay. Breakfast area needs more space. But the area is well taken care of. But let me make sure I mention the staff again... They were amazing!

    5
    « Great hotel. »

    I stayed here during a business trip for the State of California. Hotel was clean, conveniently located, and had friendly staff. Great location, lovely rooms and amenities. Would stay here again, and I highly recommend it.

    3
    « Great Location »

    Like many other reviewers it has been many years since I stayed at a Best Western property. With the positive reviews seen on here I gave this place a shot. It was certainly OK but not someplace i would seek out. Very close to Pike Street and about a 20 minute walk to the attractions on the water. My room had a balcony that faced an apartment building about 20 feet away.

    5
    « Would Definitely Stay Again! »

    I picked this hotel due to it's close proximity to an event at the Queen Mary. I stay with 3 other people, and it was great. The staff was friendly, the hotel was clean, well decorated, and there were fresh flowers on every floor. The location was perfect - we were able to easily walk to get groceries and breakfast. I would definitely stay again and would highly recommend.

  • 4
    « Perfect location »

    The Best Western at Long Beach was the perfect location for access to the Convention Center. Great restaurants close by. The room was very clean; price was perfect. Could be noisy if you have a room by the street. Price includes Continental breakfast, which is very nice. No complaints. Would definitely stay again.

    5
    « not sure what this means »

    Marriott Rooms were $157.00, Other hotels rate was less than Best Western. However, this was a last minute decision. The host hotel rate was $50.00 a night less than Best Western Plus. However, it served the purpose since it was last minute. My friend enjoyed the stay also. We were not expecting Breakfast. This was a nice treat and certainly a savings. Don't think those other hotels offered Breakfast.

    5
    « Best Western is becoming best, again »

    Nice place in Long Beach,this one is, and the overall quality is right up there, maybe surpassing with Hampton Inn, Fairfield Inn. Going to be honest here, for years I avoided BWs on business and family travel because I got jammed in a few shabby rooms. Maybe it's because most my travel is back east - but the BWs out west, really seem pleasing, authentic. The location is also a highlight. Long Beach seems to be regenerating itself, and this location is in the thick of some pretty streets, sidewalk cafes, and not far from the beach. I walked to the aquarium from the hotel after dinner. Nice going

    5
    « Nice Surprise, cool restaurants across the street on both corners!! »

    This is a best western but they have raised the bar. The location is great, the hotel is modern and very very clean. My room was very nice, I'm pretty spoiled with hotels and I actually had an opportunity to move to the big Renaissance down the street with other travelers and declined. I was there on business so didn't use the fitness center or even look at the pool but if you want a good hotel at a good "convention" price this is good. I will say my co-worker didn't reserve with a third party like I did and was charged a $100 more than me. Check out Hotels.com or others before making reservation. I paid $179 per night.

    4
    « Great stay and location »

    My daughter and I stayed here two nights for a gymnastics competition. The room decor and overall hotel cleanliness were excellent. The staff was helpful and friendly. The parking was convenient (though it should be for $15/day). We were able to walk to anything we needed in the area (attractions, shopping, food and the competition). The only area that I felt could use some improvement was the breakfast. For the quality of this hotel, I would have expected more options, maybe some fresh fruit. However, I would rank this as the nicest hotel we stayed in during our 3-week road trip!

    4
    « Great Family Reunion Trip 2016 »

    My family and I celebrated our 5th year family reunion in Long Beach, CA. It was five wonderful nights at the Best Western Plus hotel. The manager, Shawn, was so kind and made sure that our accommodations were beyond satisfactory. The staff were very courteous, and whatever we needed they were just a phone call away, in other words, the service was EXCELLENT. The rooms were very clean and the location FANTASTIC. We were in walking distance to some great restaurants like Roscoe's Chicken and Waffles were one day our breakfast fellowship was hosted. We also were near a great shopping mall and Comedy Theater. All within walking distance. The parking at the hotel was great, plenty a space. I only had one criticism that I never brought to the manager's attention, not enough hot water. And I am quite sure that he would have done something to solve the problem. Over all I had a wonderful stay at the Best Western Plus and I would stay again. That is the reason why I am still a rewards member.

    2
    « Poor Amenities »

    The pool is the size of a bath tub and the fitness center has basically nothing but cardio. They also don't run the AC throughout the building. It's cooler outside than inside. Very uncomfortable. Would recommend somewhere else for sure. We were here for business and I had to change suit shirts due to sweating through my shirts multiple times here just waiting for the 1 elevator for the entire facility. Very bad.

    5
    « clean, wonderful front desk, great room for the price and teriffic location »

    The staff at this hotel is excellent, and do all they can to make your stay pleasant. Shawn the manager goes out of his way to keep everything running smoothly. The room and amenities are excellent, every effort is made to make a great stay. Very clean and well organized, rooms are spacious and comfortable.

    5
    « Suprisingly excellent »

    Don't be fooled by the exterior that looks small. A thoroughly modern hotel with all of the amenities await inside! Newly redone rooms and bathroom with fine finishing. A decent breakfast with lots of selection. It has it all. Wish I could have stayed longer.

    5
    « Long Beach Best Western »

    Business trip. Stayed at a Best Western several times before. This hotel was clean, staff was efficient. This hotel is conveniently located in the middle of town. Lots of restaurants near by and I would definitely stay at Best Western again.

  • 5
    « Great Nursing Conference at the Beach »

    Our stay at this hotel was made all the better due to both the front desk staff and the General Manager Shawn Jones who seemed to be there all day and night. Very helpful with restaurant recommendations and places to see aside from the long days at the Convention Center. I would highly recommend the Best Western Plus to anyone headed to the Long Beach area.

    5
    « Clean comfortable room »

    Have stayed here before when we go to the Long Beach Scuba Show. Just about a 5-10 minute walk to the Convention Center. Smaller, more intimate property than the Hyatt, which is the host hotel. No long waits to get on the elevator when the show is done for the day. Decent breakfast is included (the eggs are a bit funky). $15/day to park but no phony "resort fee".

    5
    « Long Beach California »

    We were in California for a grandchild's high school graduation and the Best Western was a good choice for a place to stay. The location was great not that far from Ocean Drive and an easy walk to many restaurants.

    5
    « Long Beach Stay »

    The room was very nice, had extras if your got anything. Great location, almost walking distance to most restraunts and bars. Got there before check in time. 1:15pm our room was ready so the let us go ahead and check in.

    5
    « Great location, excellent service »

    I was looking for an affordable yet pleasant place to stay while in Long Beach. This hotel exceeded my expectations by being recently updated, comfortable, full of amenities, and thoughtful staff. Throughout my whole stay, the staff was going above and beyond to make sure I was taken care off--even in things I didn't ask for! The icing on the cake is when I realized I left expensive items in the room while at the airport waiting to board my flight. I called and their staff took care of locating and sending the items back. Shawn, in particular, ensured that I would receive my items and even took it to FedEx himself. Very grateful for the incredible customer service from start to finish. Thank you, Best Western!

    5
    « Long Beach / Huntington Beach / Newport Beach »

    Great price, service was excellent , room was clean and sheets cleaned as well, only 2 blocks from beach and gym-pool-wi fi - and located near amazing restaurants steakhouses , vons and starbucks. Parking has a 15$ a day charge and $100 deposit for room and take card not cash.

    5
    « Best Western Plus Was Great for Us. »

    We stayed for 3 nights while exhibiting at the Scuba Show at the Long Beach Convention Center. It was conveniently located, a 2-block walk to the Convention Center. Reservations, check-in, and check-out were super easy. We had some special needs, dealing with our booth shipment and storage, and Shawn, the manager, and the entire staff were very friendly and helpful. Plenty of convenient parking (not free, but very reasonable). The room was surprisingly nice. Large, clean, great bed, great bathroom. TV, fridge, the works. I rate the shower a "5". I didn't have to stoop down to get water on my head (I don't know why so many shower heads are located for midgets). Good, hard water pressure. They provided a razor, toothbrush, toothpaste etc., just in case you needed it. Quiet room. Good breakfast included. We'll be back next year.

    3
    « People, Price, Place: good. Parking: not so good »

    Clean newer hotel, nice wide hallways, good rooms (with doorbells!!) And I loved the makeup remover, toothbrush and razor with the complementary toiletries! Breakfast was OK (I don't trust those uniform omelets made of mystery liquid-egg product) but coffee was good. But you can always go out to breakfast because location was excellent. And the staff was mostly very professional (except for one maintenance guy who outright lied!) The underground parking is $15/night but some nights there was a problem parking because the hotel chooses to rent long-term parking to local residents. There was a car who repeatedly blocked the access lane and nothing was ever done about it, I guess because hotel guests will be gone soon so why bother. That spoiled what was otherwise a great stay.

    5
    « Hotel Manager, Shawn Jones, courteous and professional. »

    My online booking had a date discrepancy and the manager, Shawn Jones, took care of it in a professional and courteous manner. Staff were all super nice and helpful. Beautiful location conveniently located near numerous restaurants and shopping. Close to Carnival Cruise Long Beach Port and The Queen Mary Ship Hotel/Restaurant. Nice Pool, comfortable beds, clean rooms. Free breakfast was what you could expect for free, you get what you pay for. Good idea to just grab something quick, like yogurt, bagel or fruit. It was really crowded. Getting to breakfast early would be the best idea. Absolutely awesome bathroom amenities. FYI Parking is extra $.

    5
    « Great hotel, very pleasant staff »

    Very pretty part of town. Hotel was very clean, staff was extremely friendly and helpful. Would definitely recommend to anyone. Love hotels with free hot breakfast! Wireless internet worked very well, and heard no noise from neighbors or hallway.

  • 4
    « Great price.. Good location »

    This is your basic nice clean hotel. We have stayed here twice due to work in the area and needed a safe secure place to park our work vehicle. The price usually fits our budget and the staff have always been pleasant. Rooms are nice and the location is within walking distance to the beach and lots of dining. We recommend trying Beachwood BBQ. Craft beers and excellent food.

    2
    « Nice Place If You Don't Like Sleeping »

    This hotel gave me Room# 232 next to the ice machine and the elevator. I stayed 2 nights, a Wednesday and a Thursday. The room was pretty clean. The room was dark with insufficient electric lighting. There was a safe in the room that didn't work. The noise from the hall sounded like a frat house with revelers coursing through the halls talking like they were in a park until 1 AM. The rooms on the hall I stayed on have windows overlooking a courtyard that is used for short term parking which means cars are pulling in and out all night. Not to mention the motorcycle and modified exhaust truck revving contests. I notice other rooms were seperated from the parking by a hall between the windows and their front door. Must be nice. My window was directly on the parking lot. One night about midnight I heard conversation in the hall. I laid in bed waiting for it to stop. I finally got out of bed, put on my robe and glasses, and opened the door to ask whoever was chatting out there to move on. I made up my mind to be civil and polite when I confronted these chatterboxes of rhe Best Western. When I opened the door I saw it was one 20-something hipster who had decided the alcove for the ice machine was a cozy spot for him to stand and use his cell phone. I angrily rebuked him and told him to do that somewhere else, "please". So if you are a frat boy type who'd like to meet your peers and party all night you might like this place. The next time I go to Long Beach I'll be looking elsewhere to try to find a place where I can actually sleep.

    5
    « Great hotel to stay. »

    Had great experience. This hotel offers great comfy rooms and lots of extra. New remodeled look makes your stay a pleasure. Friendly, nice staff makes it welcoming and they are always ready to assist you. Recommend this hotel to others.

    5
    « Ultra-Modern Hotel in Downtown Long Beach »

    This Best Western is either new or newly renovated. Great for business with a good desk set-up. Convenient elevator from garage to room floors. Fresh fragrant flower arrangement by the elevator on my floor.

    4
    « Good location in Longbeach »

    This hotel was not the conference hotel but an overflow hotel and worked out great for me. It was near a grocery store and many restaurants and had a good breakfast. The only issues were the pool was really cold and rooms are pretty small compared to others I have stayed in. It felt like a New York room. It was only a few blocks walk to the convention center which I enjoyed and didn't mind at all.

    5
    « Short but sweet! »

    We stayed for one night before our cruise. It was a clean hotel with very comfortable rooms. It looks like there were some major renovations done and the carpet on the floor looked brand new and immaculate. The desk attendants were very friendly and helpful. It provides a very nice breakfast in the morning of eggs, waffles, cereal, pastries etc. I would definitely stay here again before a cruise or if in the area. The cab to the Carnival pier was only $10.

    4
    « Pleasent stay »

    I have been to best western long beach many times. The service is great and location is also very good. Hotel staff are very helpful and polite. I had to check out early, the hotel staff helped me by keeping my bags in hotel itself and i got it back in evening without any problem.

    4
    « Good Location, Comfortable »

    We stayed for 4 nights at the end of a cruise. The location makes it easy to get around by public transport. The room was bigger than average and the bed huge and comfortable. Free breakfast was adequate but the dining room a bit crowded at times. Internet was a sometimes patchy. Overall good value and very comfortable.

    4
    « Nice Stay »

    We were only in town for the night...however there was a convention that had everything booked. Luckily we had a reservation, we just couldn't check in early as we hoped. The front desk staff was very kind and apologetic and I stopped back in at 3 (standard check in time) and checked in without a hitch. The room was clean and seemed newly renovated. Not too big, not too small. AC, TV and all standards were in good form. Overall pleasant stay. Tip: If you sleep in and miss the complimentary breakfast - as we did - across the street is a nice coffee shop, Village Grind, where we got a great breakfast and tasty coffee.

    4
    « Long beach vacation »

    The hotel was i a very good location that no only accents the new Long Beach, but also the remolded but remained the old style that existed in the forties. I remember seeing pictures of when I was born and the style that was unique to that era. The places to eat and the shopping, plus the marina environment were excellently located as to the hotel. Services and the hotel were great.

  • 5
    « Excellent Property »

    This hotel went beyond my expectations for a Best Western. My room looked out over Linden Street. It was amazing. And the beds were to die for comfortable. I was there on business attending a convention. It was an easy walk to the convention center.

    3
    « Front desk and follow was nonexistent »

    Lack of follow-up on request and staff support was non existent. You have two e staff people in back chatting while one is on the phone and three guests in line to check in. Really! First and last time! Should have known......

    2
    « Don't Bother »

    Take my advice and stay anywhere else besides this hotel. The beds are like hammocks, the pillows like rocks. Forget it if you expect anyone to go beyond the bare minimum. The value is terrible. There was no refrigerator in our room and no micro wave. The beds were very small and not the same size as promised.

    5
    « Thumbs UP! »

    This Best Western was a really pleasant stay during a busy time. Staff was EXCELLENT ! Room was Clean and Cleaning Staff also was most kind. Breakfast was adequate ~ but the server was, once again, Great! Bravo!

    4
    « Near Convention Center »

    Comfortable accommodations near Convention Center (just a few blocks) with several good restaurants nearby. Quiet internally, some traffic depending on your room location. Very friendly, helpful staff. Above average breakfast as far as number of items offered. Rooms are currently being updated I understand, mine was a little dated, but a friend said her remodeled room was very nice. Coffee maker in room.

    4
    « Fine Stay - nice new room »

    I was in Long Beach for a weekend conference and the Best Western was a good choice. It was within walking distance for me from the Convention Center, and there were plenty of restaurants nearby. Breakfast was OK - a bit crowded in a small room. My room was great and very comfortable. Looks to have been recently renovated. It was a very good nights sleep.

    3
    « Just ok »

    Came for a conference. It's a healthy walk to convention center. Rooms are being refurbished. I unfortunately got an older one. Bed was comfortable, clean and helpful staff. Other wise I wouldn't stay. Breakfast is usual microwave eggs and sausage. Coffee not good.

    5
    « Great hotel »

    Very pleasant visit, nice hotel. Room was very clean and service was great. Personnel was super friendly and helpful. i would definitely stay at Best Western again on my next trip to Long Beach. Exceeded expectaions

    1
    « Bad Service »

    Not all of our rooms were ready at the 3:00 check in and we were told we were lucky to have 5 of the 6. The breakfast room was packed. The food ran out and there was no coffee made when it opened at 6:30 AM. One of our rooms was just remodeled. It smelled so bad from fumes that our throats were burning in the morning.

    5
    « Nice Hotel »

    Spent one night at this Best Western. The room was very nice and clean. The location was good and the staff was very helpful. They recommended an excellent restaurant nearby. Price was also very reasonable for area.

  • 4
    « good stay »

    the staff is well above the norm --- clean rooms with comfy bed ---- good location for our needs ( cruise , close to the beach and good places to eat ) --- breakfast ok -- larger tv would have been nice --- wifi worked well --- will stay again when in long beach

    4
    « Would Recommend »

    All aspects of my stay was positive. It was a bit pricey, however, because of its location to the Convention Center. Nothing special about the breakfast. Average. Better eat fast as at 9:30, every bit of food is removed QUICKLY.

    5
    « slept like a baby »

    we arrived very early and the receptionist was extremely helpful and suggested some locations to see while in Long Beach. The bed was very comfortable .Had a good nights sleep. Very quiet place and I was able to enjoy the time I was there in hotel

    4
    « Excellent genuine customer service - 01/15/16 »

    I was checked in/out by Michelle at the front desk. The property was very nice and clean. We were welcomed as we entered and able to get checked in efficiently. I liked the fact there were waters, a snack and a fresh remote waiting when I went in the room. Michelle helped me out by printing my tickets so I could make it to my convention on time. I work in the customer service industry and Michelle demonstrated genuine impeccable service. Thank you very much I am looking forward to my next trip back! Vince Cuomo

    5
    « Great Place to Stay in Long Beach, CA! »

    Friendly staff, great location and extremely comfortable rooms. All amenities were well-stocked and well-placed in the rooms. Positive WIFI experience and a convenient business center in the hotel makes this an ideal place to stay for business or pleasure in the Long Beach area.

    4
    « Good Location »

    My room was not near current construction work being done, so I have no complaints. I also had a mini fridge in my room (apparently not all rooms have that). Front desk staff were very friendly. Location was great (not on main street so less noise than could be expected at other places). Plenty of restaurants within walking distance. If you wanted, could also walk to wharf, shopping area, aquarium, lighthouse and more restaurants. No hesitation to recommend this facility.

    5
    « Excellent Long Beach Conference Hotel »

    Best Western is close enough to the LB Convention center, as long as you don't mind walking 15 mins or so. I did not, and I love the morning stroll amongst the palm trees. The local "characters" were never any trouble.

    5
    « Fabulous stay and courteous staff »

    The staff at the front desk were so friendly and courteous. They made check in a breeze! The room was very clean and a nice size. I really liked the continental breakfast. Many breakfast choices to choose from. The location of the hotel was not too far from beach and to great places to eat. I would definitely stay here again!

    5
    « Great staff and great friendly service »

    I had a great stay at this hotel. The staff were all friendly and extremely helpful. Location is great and central to everything. The pool was a bit disappointing and the gym could have some free weights. Breakfast was very good with a good selection. Wifi in rooms were great.

    1
    « Never Again »

    The location is alright. However the front desk employee, Adrian was Terrible!!! Had NO customer service at all! Didn't ask me how my stay was and wouldn't cancel my last day that I was staying here even though another employee from my same group was able to cancel. I asked why? He said I was under a different reservation.. "From a third party" he said. However we both booked under the same phone # on the the same day within 15 min of each other, I asked for a supervisor over 3 times and he wouldn't go or call for one! My experience from this was not pleasant! There's alot of other hotels around there, I would stay at a different one if I have to go down there for work again! Also he never told me if I have Wifi either. The breakfast was alright. I've been working retail for over 15 years and have seen it all. There's ways to treat guests and how Adrian presented himself was very poor. Not staying here again!

  • 5
    « wonderful stay! »

    I was met by the most welcoming and friendly attendant I have ever encountered at the front desk for an easy check in. Although the room was a bit small, there was a gift bag of refreshments and water awaiting me in my room as well as lemon infused ice water all day in the lobby and fresh flowers in the hallways. The room was clean, the breakfast was plentiful and stocked frequently, and although there was a fee for parking it was easier than finding a spot in the neighborhood. It took me approximately 7 or 8 minutes each day to walk to the convention center. It appeared to be a safe walk with some shops and small restaurants along the way. There is a grocery store a block or two away in the opposite direction. My husband and two pre-teen daughters joined me half-way through the conference and enjoyed the accommodations and surroundings as well. If you are ok with being just a few blocks away from the convention center with a free breakfast not offered by the more expensive hotels around the corner, this is the place for you!

    4
    « Staff was great to work with. Room was great, location great,breakfast was good. »

    It was close to a variety of places to eat, attractions , buses to Queen Mary and Ferry terminal. It was also an easy walk to grocery store and shops. Rooms were nice size, clean, easy access. Staff was very friendly. Good breakfast also.

    1
    « Never again »

    Even though it has a great location I would never book this hotel again. Dated interior, ice cold indoor pool and a breakfast room that can only hold 20 people at max. This hotel is a joke. Rooms are normal sized with tiny beds, bedsheets had holes all over. Carpet was ripped. Other than that it was at least clean.

    5
    « Great Place to Stay in Long Beach »

    This hotel had everything needed for a pre-cruise stay. The great location offered an easy walk to Long Beach attractions, the free Passport Bus, the metro train to downtown LA, and many restaurants and bars. The staff was friendly and considerate. The room was lovely, clean and well serviced. The free hot breakfast provided variety and was well stocked. I would stay here again without hesitation.

    4
    « Overall a good stay »

    Overall we usually have a good stay at this hotel. This time there were about four people that were checked into the room next to us at about 1:30am and they were very noisy. We did not report the problem. Although other than that issue, it was a good stay.

    5
    « Long Beach, CA Wedding »

    We had not stayed at a Best Western property and enjoyed Long Beach. The rooms are quiet, clean and the bedding is very comfortable. I would definitely stay here again on future trips. The hotel is also in a very good location, near lots of shops and a variety of restaurants. Easy access to the beach as well.

    5
    « Great Service »

    I enjoyed my stay. Very good services and quality food. It was a pleasant stay and clean facilities. Look forward to staying again in the future. Thank you for providing great customer service and for your commitment.

    3
    « Convenient location Friendly staff »

    Convenient location Friendly staff This is a hotel located quit in the centre of long beach. It is a relatively quiet street and nice neighbourhood. The staff is friendly and help some. The hotel rooms are fitted with wall-to-wall carpets and after their ?best until? time. The breakfast area is very small and the variation is not so big. Manly carbohydrates. The WIFI works good. The pool and gym is small and ventilation is very absent

    5
    « Hotel »

    Very nice hotel! We enjoyed the location, great restaurants, sightseeing,, etc. We came for a funeral in San Pedro, CA and it was a good location for getting there The staff was helpful with directions, and restaurant information.. Five members of our extended family stayed at Best Western Plus.

    3
    « Average. »

    Downtown location is convenient for most people, the hotel is fine. Noisy, can hear a lot of noise from other rooms. The $15 parking fee is typical for downtown hotels. Would be a bonus if they could provide the small fridges typical in most hotels instead of very strange amenities, like a bathroom scale?? Do people seriously need to weigh themselves each day?? and what is with each room having its own 'doorbell'?? really?

  • 5
    « Very good hotel near convention center »

    This hotel was very good for attendance to a Conference at Long Beach Conference Center. There are several restaurants within walking distance. I did not have time to use the fitness center. There is a overnight parking fee, but you can leave your car in the hotel and walk to the conference center. I will stay again at this place.

    3
    « Average Hotel »

    Only double size beds not queens so a little tight for two and no King rooms were available. Fairly quiet halls. 5-10 minute walk to convention center. Nice breakfast offering. Pleasant staff. Did not check out pool or exercise room.

    5
    « Comfortable and convenient »

    Very happy with our stay - friendly and helpful staff who sincerely cared. Nice breakfast and comfortable room and meeting room. Nice 5 minute walk to the Convention Centre and right around the corner from the Vonns grocery store. Would definitely stay again!

    5
    « Halloween stay »

    My girlfriend and I booked this hotel last minute for a Halloween weekend trip and were basically just expecting a place to sleep. We were pleasantly surprised by how nice and new the whole place looked and felt. The rooms were clean and a decent size. Check in was really quick and easy. The only issue we had with this trip was with the hotel site Amoma, we booked through them and when we arrived at the hotel there was no record of our payment, luckily Joanne M at the front desk went above and beyond to make sure we were not over charged for our stay. She asked for us to forward her the confirmation emails we had received so she could try and clear up the issue. When I called down the following morning she had worked everything out for us and saved my girlfriend and I what could have turned into huge headache and ordeal. I would highly recommend this hotel to anyone looking to stay in the Long Beach area.

    3
    « Good rooms and Location »

    This should be 3.5 but cant do that. The rooms are nice and clean and well appointed except for the lack of a fridge, a big minus for me. Also the breakfast was not up to the standard I am used to so I went out for breakfast. Location is excellent and staff friendly, plenty of parking.

    5
    « Flight paramedic »

    This hotel was excellent... The food for breakfast was good. The room was clean. More importantly, it was the extra things the staff did. We stored our luggage at the beginning and end of trip with ease. Michelle (front desk) was kind and considerate , even assisting us in getting packages mailed out. Thank you. Yvette

    5
    « Great Location and Staff »

    This is my fourth stay at this facility. All for pleasure. The staff are very nice. The rooms are not huge but are nicely appointed. Shower is good and has a bar to hold on to and also a rubber mat which I like. Lots of ammenities in the bathroom. Breakfast has lots of choices and is well stocked. The location is great. Very accessible to Blue Line Light Rail, Long Beach transit and FREE Passport shuttle. No rooms have refrigerators or microwaves but lots of dining options close and two blocks from a huge Vons grocery store. This is my go to hotel in Long Beach.

    3
    « Best Western Plus at the Convention Center Long Beach »

    Room quality ok. Room was clean and well stocked. Air condtioning unit didn't keep things at a constant temperature. Room sometimes too hot or too cold. Excellent support from front desk. Parking is $15.00 per night addtional. Be careful when parking in the lot. Lots of blind curves.

    4
    « BW in Long Beach »

    A nice and clean hotel. Features better than I had expected. Clerks very friendly, willing to give suggestions for tourist attractions and offering directions. Comfortable beds, free breakfast, but not the best I've eaten.

    4
    « nice place to stay »

    We stayed here for one night before we took a cruise. It was nice and clean and had a decent breakfast. Staff was friendly and helpful, they were under construction at the time so things were a little unorganized but that's understandable when things are being moved around and what not. We spent very little time there so I don't have much to say other than it was clean and comfy and served it's purpose which was all we needed for one night. I'd stay again if needed

  • 5
    « Great location »

    Perfect for business stay and also for pleasure, it was in a great location within walking distance to convention center and many local attractions and shopping. I was greeting upon arrival with a goodie bag and a thank you card for my stay, the breakfast was very good no complaints there.I will for sure stay again.

    5
    « Simple warmth »

    Nothing fancy, but it is a great location, and I was struck by the staff, who were kind, genuine, and seemed to be treated with respect and decency. I was delighted and grateful for their real hospitality

    5
    « Consistent every time »

    I've stayed here a few times and always get consistent, friendly people and great rooms. I can't ask for more than that after 12 hour drives from Colorado. I don't like paying $15 a day for parking, but it's got to be easier and more secure than trying to find a street lot, if there even is one. Again, extremely clean, super fast WiFi, and they can accommodate anything that might come up. Thanks!

    4
    « Excellent Customer Service »

    We stayed here as we were participating in the Long Beach Marathon and the location was excellent!! It was a comfortable stay and the staff has the best customer service. It was enjoyable not having to worry about finding a place for breakfast as the breakfast was really good. This location was not too far from the waterfront, but if you are planning to walk it is about a 20 min walk. If using a taxi, it cost about $6 one way. It was also only 3 blocks to the parking lot where the start/finish line was.

    5
    « Ms. Still »

    The staff was extraordinarily friendly and helpful! Breakfast was delicious, they have this tasty citrus-water that is to die-for on the daily! My room was clean, fresh-smelling, and cozy. I couldn't have asked for a better stay, and I will definitely stay at this wonderful hotel again! FIVE STARS.

    3
    « Best Western Plus near (not at) the convention center »

    Would need to consider before staying here again. This was booked for me and sounded like it was right next to the Long Beach Convention Center. Its not, its about about .3 miles, not real far but far enough to rethink staying there. Staff is friendly, the breakfast is the normal nondescript cereal, some-type of eggs and protein. Floor hallways are hot and stuffy. The room was nice size, bed was comfy and pillows were not. The 3rd floor room looked out over the alley to 3rd floor apartment windows, luckily we both kept our curtains drawn. For needing a place to sleep, clean up and be able to walk to good food, this worked. Some may say it was cheap & cheerful and for the area it was.

    5
    « Great hotel for conference »

    I was attending a conference at the Long Beach Convention Center. The conference provided us with 4 hotel choices which averaged $200-250 per night. Since I was on a budget, I needed to find alternative lodging. This hotel was very affordable, well below the other hotel costs, not much farther to walk and it came with a very nice breakfast. My colleagues who stayed at the other hotels complained about their breakfast meal costs since their hotels did not provide this amenity.

    4
    « Great Location »

    Stayed here for a week in September, location is good right in the art district, 15 min walk to the Sea Village where there are great restaurants and bars, staff at the hotel were awesome, rooms were clean, did not have breakfast at the hotel as there was a good place called Breakfast Bar right around the corner, plenty of parking, hotel was really quiet even when it was busy, would definitely stay here again.

    5
    « Long Beach »

    Great place to stay especially if attending the Convention Center. The back of the hotel is quiet for light sleepers. Great safe parking lot down below. Excellent location blocks from everything including a Von's grocery store in walking distance. I will for sure stay there again!

    5
    « Long Beach »

    VERY nice quiet place to stay. Staff was wonderful..Easy to find eating places. Central location, safe place. Vons around corner was there in case of emergency. Mexican restaurant up street was very good.

  • 1
    « Poor Front desk staff »

    Tried to get early check in. Denied. While waiting for 3:00 check in 4 other people checked in before us, then we were told there was an AC problem in our room. Did we want a different room?DUH!!! Then is was a big deal to change the room. Front desk staff was awful. Never said I'm sorry for the wait! I would not stay here again.

 

Venir à l'hôtel ...

Toutes les directions


Depuis : le nord. Prenez l'Interstate 405 South. Prenez la sortie Atlantic, roulez sur 5,5 kilomètres, puis tournez à droite dans East 1st Street. Le BEST WESTERN PLUS Hotel at the Convention Center est à droite, au coin de 1st Street et Linden Street.


Depuis : le sud. Prenez l'Interstate 5 North, puis l'Interstate 405 puis la Highway 22 (sortie 23) vers Long Beach. La Highway 22 devient East 7th Street (7 kilomètres). Tournez à gauche dans Alamitos Avenue. Tournez à droite dans East 1st Street. Le BEST WESTERN PLUS Hotel at the Convention Center est à droite, au coin de 1st Street et Linden Street.


Depuis : l'est. Prenez la Highway 22 West vers Long Beach. La Highway 22 devient East 7th ...

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