BEST WESTERN Hotel Hendersonville Inn,  Hendersonville

3.5/5  - basé sur 165 notations.
105 Sugarloaf Road, 28792-9326, Hendersonville, United States - Voir la carte
+1 828 692 0521 +1 828 693 8409

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Les points forts de l'hôtel

  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Air conditionné
    Air conditionné
  • Parking gratuit
    Parking gratuit
  • Parking extérieur
    Parking extérieur
  • Piscine extérieure
    Piscine extérieure
  •  Restaurant
    Restaurant
  • Coffre-fort
    Coffre-fort
  • Connexion à Internet sans fil dans les parties communes
    Connexion à Internet sans fil dans les parties communes
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Note des voyageurs TripAdvisor
Sur la base de 363 avis de voyageur
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Découvrez cet hôtel multiservices de Hendersonville, Caroline du Nord, bénéficiant d'un accès pratique à Chimney Rock, à la forêt nationale DuPont et au domaine Biltmore. Idéalement situé en bordure de l'Interstate 26 et de la Highway 64 East au sud-ouest de la Caroline du Nord, le BEST WESTERN Hendersonville est fier de ses chambres confortables, son service clients amical et sa situation idéale pour les voyageurs d'affaires et les touristes. Chaque chambre agréablement aménagée de cet hôtel de Hendersonville dispose de four à micro-ondes, réfrigérateur, télévision haute définition à écran plat 81 cm avec service satellite premium avec HBO® et accès gratuit à Internet haut débit. Les clients de l'hôtel bénéficieront d'un ensemble d'équipements multiservices, notamment un petit déjeuner chaud, complet, gratuit avec café Starbucks®, une piscine extérieure et des services d'affaires. Cet hôtel acceptant les animaux dispose également d'un restaurant sur place, El Paso, idéal pour un déjeuner ou un dîner rapide avant de partir faire du tourisme. Le BEST WESTERN Hendersonville Inn permet d'accéder facilement à beaucoup d'attractions de la région, notamment le théâtre de Flat Rock et Chimney Rock. Les clients pourront apprécier les belles vues des montagnes Blue Ridge ou passer l'après-midi à randonner ou pique-niquer dans la forêt nationale DuPont. En outre, ils seront à moins de 20 minutes du domaine Biltmore et de la maison de Carl Sandburg. Le BEST WESTERN Hendersonville Inn permet également d'accéder à plusieurs manifestations locales tout au long de l'année, incluant le festival de la pomme d'Hendersonville et Garden Jubilee. Le personnel accueillant et serviable du BEST WESTERN Hendersonville Inn veillera à ce que vous passiez un séjour divertissant et inoubliable à Hendersonville, Caroline du Nord. Réservez votre chambre dès aujourd'hui et faites des économies !

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Chambre 1

Avis de nos clients


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Basé sur l'avis de 363 voyageurs
 
NOTE ATTRIBUÉE CONSULTEZ LES AVIS POUR RÉSUMÉ DES NOTES
Excellent
 
119
Très bon
 
105
Moyen
 
73
Médiocre
 
33
Horrible
 
33
En couple En couple 109
En famille En famille 131
Escapade entre amis Escapade entre amis 19
Professionnel Professionnel 46
Voyage solo Voyage solo 43
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix
BEST WESTERN Hendersonville Inn,Hendersonville
  • 2
    « Definitely Not Worth The Money »

    There is nothing about this hotel that justifies its price. It is in a shady location steps away from the noisy highway. Just driving up I was surprised at how sketchy it looked. The walls are paper thin and you can hear conversations, bodily functions, what have you. The only redeeming factor (and the only reason it gets two stars) is that the room was clean and decent enough for me not to just turn around and get back into my car. I certainly regret not doing so, however, because it was the worst night of sleep I have ever had in a hotel. If the air conditioning had a function where the fan could be run all night for white noise, it would have been bearable. I booked for two nights, but cut my stay short. I will never stay here again.

    1
    « The employees and management are crooks! »

    My mother was driving through North Carolina late one evening and could not find a place to stay. I looked online and saw that this hotel had availability, and gave her the contact number. She called and was told by the employee that answered the phone that they were completely booked. So, I hopped online and booked her room. However, by the time I was able to let her know the room was booked, she was already more than 30 minutes away from the hotel. The hotel has since admitted that they were not booked, and that the reservation was NOT used, but they will not issue a refund. I would not have booked the room had they not lied and told my mother that they were completely booked when she called. The entire chain of events stems directly from their representative divulging incorrect information. This company will never get my business again. Book with extreme caution!

    5
    « Sweet little get away »

    This hotel is lovely, pool and great Beds! Sarah and Rhonda who checked us out were super friendly! Highly recommend this hotel! The rooms were nice and enjoyed coming to the area for the Apple festival

    5
    « Weekend Get away »

    Probably one of the best hotels I have stayed at! Love the service! The room was big enough. Nice pool. Nice room. The restaurant was really good! Especially love the friendly atmosphere at the front desk from Rhonda!

    1
    « Odor and Rate Switch »

    Upon check in at midnight the carpet was damp and room had a chemical odor. Perhaps carpet was cleaned that day but room was not ready for occupancy. Later noted numerous other empty rooms so I could (and should) have requested a change but was too tired. Upon checkout the bill showed the room rate almost doubled for the last 2 nights of a 3 night stay. I was told this was due to the weekend rate change and would have to work out with the manager. The rate change was not clear on the Best Western reservation site. When contacted the manager showed no concern nor empathy and referred me to corporate. Be wary of the Best Western bait and switch tactics and overall poor quality of rooms and service. There are much better hotels available in the area for their weekend rate. I will never stay at a Best Western property.

    4
    « Nicely updated older hotel »

    The hotel is older. Its the type where you park in front of the room and or walk up the stairs to the sidewalk in front of your room. Everything is recently updated. Paint, furniture, carpet, TV all are in good shape. The AC units are new and quiet. The breakfast was good. There was a fridge and microwave in the room. There was a nice pool but we didn't have time to use it. We paid under $60 for 2 people. It was a good value.

    1
    « Poor Hotel »

    This hotel I assume was built in the 1960s and still maintains that look. The noise level in my room included hearing my neighbors, flushing commodes from upstairs and very loud traffic noise. My co worker used the online check in and had a confirmation number, but the clerk informed them that they could not check the confirmation number and had no room reservation for them. They did find a room, but would not honor the state rate even though that was spelled out very clearly on the online print out she provided.

    5
    « Stay in Hendersonvile, NC for wife's birthday »

    Enjoyable time shopping downtown Hendersonville.shopped at McFarlan Bakery, Young Designs Jewelery, and The World of Clothing, INC, next to BW. Ate dinner at Binion's Roadhouse. We have been to Hendersonvile many times and always enjoy ourselves.

    3
    « Clean room comfortable bed--best I can say. »

    We stayed here 1 night on our swing through Western NC. Wanted to be here to catch the next to last night of 9 to 5 at the Flat Rock Playhouse---which we did and enjoyed a lot. This is an older property, 2 stories, no elevator. Standard size room with small refrig, microzap, 2 chairs & a small work tabble. Beds were quite comfortable, and the A/C while noisy, did its job.Single sink, and small tub/shower & toilet room. It was clean, but even on 2nd fllor not very quiet with the highway just in front. Breakfast was so/so, not well stocked and somewhat limited choices from the previous BW in Hickory the night before. Staff was lackluster--just going through the motions. When I checked out, not even a thank you for staying there. Next time in this area, this will NOT be my destination choice. Luckily, I had accumulated almost enough reward points to pay for room. I would not have liked to have paid full price for this property! Too many other good reasonable choices in this area to return here. Average rating only for cleanliness and comfortable beds.

    5
    « Nice place »

    We stayed overnight at the Best Western on our way to South Carolina. The property was clean and the staff friendly and helpful. The price was not outrageous. Additionally , they had a breakfast bar and a good Mexican Restaurant on the premises. The pool was designed for kids and was clear, clean and not scuzzy. I thought it was easy to find and right across the drive was a gas/convenience store. WORD OF WARNING: If you don't like to shop do not go back over the interstate. They had a mall and other retail stores plus every type of restaurant you want. The Inn had just been recently remodeled. This whole stay was pleasant. I would recommend this Inn to anyone.

  • 3
    « Good for a one night stay »

    The room was clean & well appointed. Lighting could be improved & better wifi service would be appreciated. This Inn is convenient to the interstate & dining places. Parking is at the door. This is a good choice for a one night stay.

    3
    « Just remodeled but a couple of issues »

    Due to a last minute issue we needed a room while traveling. They had one and took pets. We got to the room in the wee hours of the night. When we took off our shoes the floor was very wet and had some residue. Like they just cleaned the carpets. It was a nicely appointed room. And recently remodeled. The bathroom door would not close and if you did get it closed you needed your full weight to open it. I think it swelled because of the floor moisture in the room. We called the front desk and they were very nice and offered another room. However, at that time the kids were already in bed and we were exhausted so we stayed in the room. Nice staff and nice rooms otherwise. They should have run the AC after doing carpet cleaning to get the moisture out of the room. Otherwise a nice experience. We would stay again.

    4
    « Very clean »

    Room was very clean. Staff was very nice and helpful even with our late check in. The layout was good and the bathroom was also nice and clean. Even the floors were in good shape. I would recommend this hotel to anyone who comes to the Hendersonville area.

    4
    « Ok to Ok+ »

    We had our pet with us this time. This is a pet friendly hotel. Good grassy areas to walk pets. Rooms are comfortable. Mattress prob needs to be changed out, thin bedding. Primary complaint was that we asked for and received a smoke-free room. Unfortunately, a group of 4-5 young men decided to back their truck up and party out of the bed of it, literally 5 feet from our door. This went on for a few hours with their smoke blowing right through the not so sealed door. When it was clear they were not even close to wrapping up the loud party, we called the front desk around 11:30pm who, to their credit, asked the men to move along. Breakfast is good, staff is wonderful. Have stayed here 2-3 xs this year. Would stay again.

    4
    « Good price for a good night's sleep »

    We were on our way home from Ohio and decided to stay the night in Hendersonville. I checked Trip Advisor on my phone and this looked like best price for a decent motel. I called and got a reservation. When we arrived about 2 hours later, we were already checked in and only had to sign. The room was large with a refrigerator and a microwave. We also had free Wi-fi and a decent breakfast. It was only a mile to downtown Hendersonville, a charming town with many good restaurants. The room was clean and quiet and the bed was comfortable. We would certainly stay here again.

    3
    « Booked! »

    Rooms were clean, and smelled good. Shower was great! The beds were very comfortable, which means a lot for a bad back. The only problem was the noise, which I would advise staying away from the road as much as possible.

    4
    « Good location with good amenities »

    This hotel was chosen because of its proximity to the downtown area and its amenities. The room had a microwave and fridge; places to sit/eat other than the bed. The double beds need new mattresses, but overall the room was great. There was an outdoor pool. The only problem was the 4 ESPN stations. I like sports, but that was a bit excessive. The breakfast was a nice surprise as the hot food of scrambled eggs looked like scrambled eggs, bacon, potatoes. Thanks to Karen and Mercedes for the 2 days of breakfast. The entrance to the Mexican restaurant was only available thru the hotel lobby. Nice bar. Great food. Ask for Marcos.

    2
    « If you use a coupon for the cheap rate you get what you pay for »

    First the pluses. The location by the highway, room size, parking by your room , microwave and fridge in room ,a great on premise Mexican restaurant , a decent breakfast and a low discount price with a travel coupon. Now the downsize a musty smell in the room, bed on the soft side but not sagging, the water in the toilet was dirty and the front desk clerk one of the unfriendly people I had to deal with. We produced a coupon for a specific rate that did not specify that it was for a 2nd floor walk up. I was up charged for a 1st floor. I would not mind if it stated so on the coupon but it didn't. As a person with mobility problems I find it criminal to charge a disabled person a higher rate and we were told of we wanted a handicap room it would have been even more so I settled on a room that made my use of the bathroom a bit difficult. Think twice to decide if you want a low price or pay a bit more and get connivence.

    4
    « Pleasantly surprised »

    i wasn't happy when my favorite chain hotel wasn't located in Hendersonville, so I didn't have much choice but to go to Trip Advisor and read the ratings of the choices available. I was pleasantly surprised by the Best Western Hendersonville. The room was very clean, the beds were only fully size, but still comfortable and nicely sheeted. I asked for a roll a way at a the last minute and they accommodated us. There was a small fridge in the room, as well as the coffee maker. The room was quiet as well. My only complaint would be that I got a room that had clearly been smoked in, plus there was a clean ashtray on the table. I guess I didn't think to ask for a non smoking room, or they didn't have any non smoking rooms left. Otherwise it was a very nice stay.

    4
    « Nice reasonably priced pet friendly hotel »

    There are many reasonably priced places to stay in Hendersonville and they are all close to each other. We were looking for a pet friendly hotel and apparently this is a choice of many folks traveling with pets. Staff was friendly and efficient. Our room was clean, quiet and had a comfortable bed. There was plenty of green space nearby to walk a dog. The hotel is about 2 1/2 miles from Main Street, which has the best selection of places to eat! A great place to stay during our short visit to Hendersonville.

  • 3
    « Not the best Western »

    The Best Western Hendersonville Inn, is an older two story hotel, with no elevator, located where US 64 crosses I-26 . We had a quiet room in the back building but there was a definite musty odor which we reported. The room was very clean and comfortable. The Mexican Restaurant was very good as was the complimentary breakfast. I felt the price was a bit high considering it is an older, dated hotel.

    5
    « Don't hesitate to stay in this hotel! »

    This is, by far, the best Best Western we have ever stayed in. The room was excellent. Everything worked and it was so clean. Breakfast was delicious and the lady attending the breakfast made sure everything was in order. Both ladies who checked us in and out had a great personality. As tired as we were coming in, she painted a smile on our faces!

    4
    « comfortable clean stay »

    The good: very comfortable bed; sharp TV picture; updated room; friendly staff. The bad: noise of highway and people walking by the room are down-sides. The breakfast has those powdered eggs, which isn't appetizing really but other options as well.

    5
    « This place has everything one needs! »

    This hotel has everything you need for a long weekend stay. The hotel is always clean and has courteous staff! The pool is clean also. We stay here every time we come down into this area. What's nice is that they serve a decent free breakfast too!

    4
    « A good clean hotel! »

    This hotel has easy access off main highways and the front desk is friendly and informative. Our room was clean, quite and we had a good nights sleep. We were unable to get a bucket of ice as the machine was broken other than this the hotel appears well maintained and quiet.

    3
    « Old but nice »

    Family gathering for a solemn occasion. Rooms were a bit tired and sparse. However, price was not bad and they were clean. Staff seemed friendly and helpful. Complimentary breakfast was nice and included both healthy choices as well as waffles, eggs and other items. El Paso rest was off lobby and was a good Mexican rest dining choice. All rooms open to the outside and no elevators for the second floor.

    5
    « Great Place »

    I came in without a reservation and the lady Sarah was a doll. The breakfast was better than most hotels and the whole hotel was clean. Wonderful Mexican restaurant, and a quaint pool. Will be back again

    5
    « Great Stopover »

    We were driving to Tennessee after work and stopped in Hendersonville for the night. The room was very quiet and comfortable. Great beds and pillows and good free breakfast the next morning. Highly recommend.

    4
    « Very friendly »

    I was very happy with my experience here. The room was clean. The pool was refreshing. I was especially happy that the hotel was pet friendly and I was able to pick up the puppy that I drove to NC for a day early. (We kept him in a crate, of course!) Breakfast included is very nice also so we could get back on the road early. I would have preferred a more traditional restaurant rather than a Mexican restaurant so that we didn't have to go out for dinner. I would definitely stay here again and would recommend to friends.

    3
    « Staff Did Not Care About My Pre-Arrival Request »

    This is an old property that has recently been updated. Has no elevator in the lobby. You might have to walk half a mile from your car to your room. Room itself was okay. Nothing to brag about but okay. Will not stay here ever again.

  • 3
    « Not to shabby »

    I needed this location (which is busy) and everything with the staff, the room, breakfast was as expected. The staff recommended the Mexican restaurant.......don't eat there! The food was tasteless and appear microwaved instead of grilled. Other than that, comfortable beds and pillows, friendly staff....just a crowded exit.

    5
    « A nice restful place »

    Enjoyed the comfortable beds and friendly staff. A good WiFi connection was always available. Breakfast was good . The worst thing about breakfast was the attendant wouldn't stay out of the way so we could prepare our plate. She was eating and talking on a phone or radio.

    5
    « Launchpad to the Blue Ridge Mountains »

    My family explored nearby Asheville and Brevard, as well as Hendersonville, which are excellent vacation spots. This hotel is pet friendly, conveniently located, and reasonably priced in an area where other hotels can be a bit expensive. The rooms are clean and comfortable. The personnel at the front desk and breakfast room were friendly and helpful. There is a wide selection of restaurants near the hotel, and a Walmart and Ingles supermarket.

    4
    « Just passing through »

    We were here just long enough to go to bed and leave early the next morning. The room was very clean, up to date, and nice sized. We would definitely recommend staying here and would choose this again. Hope to get back to this area some day, pretty area.

    5
    « OMG This Property has its act together!! »

    I have traveled for years and remember rooms for $28.. Ok so I am seasoned! I did a business trip with my wife in some new territory and happened on this hotel. It was with tax and fees $66.79. Let me start; The walkways and steps were freshly painted and all room doors were clean and freshly painted as well. The parking lot freshly coated and lined perfectly. The room was nice clean and had a micro & Fridge. Bedding was fine maybe nicer pillows but no matter it was fine. The beds were quite comfortable . The breakfast was well done with Gravy briskest and eggs , waffles ect. Nice staff-very attentive and smiling . I say bravo to this property . I tried to speak with the manager/ GM but she was on an errand. Suggestion- Teach other GMs people how to do this efficient, attention to detail way of running a hotel. People stay here. The price to value is huge here.

    5
    « The Best »

    This is a wonderful hotel. The staff is so welcoming and helpful. The property is well maintained and very secure. It's convenient to restaurants and shopping. The rooms are very clean and updated. I highly recommend this hotel.

    4
    « A place in the mountains »

    We were at Hendersonville for a youth basketball tournament. There were a group of us and we were able to get adjoining rooms. This place was clean, comfortable, and close to our venue. Breakfast was adequate. I will stay there again.

    5
    « Nice place, nice people »

    Got a room there and it was a non smoking room, ground floor. It was as nice as anyplace I've ever stayed. I loved the room, the people were super sweet, the price was reasonable. There was breakfast, there was a nice pool, there was a restaurant insight. I will stay there again. Oh yes, they are pet friendly.

    3
    « Price gouging »

    Attending a festival in the area, booked several months in a advance over the phone. When we arrived they jumped the rate from what I was quoted. I'm so sick of hotels raising rates once they realize they have a busy weekend! This is an older hotel, but room was updated, was clean, and fairly comfortable. Noise was a bit of an issue.

    5
    « Stayed Twice!! »

    Had stayed in this hotel a few years ago. It's easy to find and close to many restaurants. The room we stayed in was very clean and comfortable. Staff, particularly Terri and Lisa, was outstanding!! Breakfast was very good. We were so impressed that we changed our plans so we returned a second night!!

  • 4
    « Outside entry to rooms »

    Used a coupon out of travel book for a cheaper rate. They let us book it in advance. That rate got you a 2nd floor room, no elevator if use coupon ( do not get reward points). For $7.00 more could have got a first floor room. Room clean, one wall was a brick wall painted white. Frig/micro, 1 cup coffeemaker and flat screen TV in room. Tub/shower was patched but clean. Bed had very comfy with 3 pillows, Check out noon and Breakfast 6-10a.m. Full breakfast and hot food was hot. Eggs, sausage, and sausage gravy with biscuits. Plus usual cereal, yogurt, fruit cups, 2 kinds donuts etc, coffee was hot. Someone was there to take care of tables, We always clean up after ourselves (and she thanked us). Would definitely stay again,

    4
    « Cramped but managed »

    I've stayed at this location often. Great staff. Clean room, clean bathroom. Close to many things. Shopping to hiking to lots of food. Must go downtown as well. Pool was not open due to cold. There is not room service, but excellent restraunt on site.

    2
    « Right for the price »

    For the price the quality was fine. Beds were very soft and uncomfortable. Housekeeping did the bear minimum. Wifi was horrible and tv signal kept cutting out. I could hear people in the next room. Stale smell of smoke in my non smoking room

    4
    « Second Floor Room. Not Bad. »

    Outside entrance up a flight of stairs-- no elevator. Microwave, fridge, coffee maker, hair dryer and flat screen TV with good mix of channels. Wall mount heat/AC unit kept us plenty warm. Small dated bathroom but large dressing area. No unpleasant smells. Beds were ok; a little hard but wasn't a big deal. To be fair, though, my 17 yr old said they were uncomfortably hard. YMMV. Road noise didn't bother us; we just turned the heater fan on to drown it out. Overall, very good.

    5
    « Good Time on a Sad Trip »

    My wife and I went to Hendersonville for a memorial service for Her Aunt. Had reservations at the Best Western. Martha checked us in and was very gracious and friendly. She told us that they had redone the rooms. They were clean and had new mattress and carpet. They were GREAT!!! The most enjoyable stay We had ever had. As We left we came home by way of US 64 East. And boy was that Gorgeous!!! Those high Mountains and Great Views.

    5
    « Second Home :-) »

    Hendersonville is a second home to my Grandmother, mother and myself. We love this hotel and the location!! Thanks to Tracy or Terry (I wrote down her name but lost the paper I had it on.) March 12 around 8:30. Anyways never disappointed thank you guys!!

    4
    « The staff saved me. »

    After checking out, we were just a few minutes on the road when I realized I did not have my wallet. I called and spoke with "Martha" at the front desk. She remembered me because we had chatted when I checked out. She said that she would ask the head of housekeeping to search my room. She called a few minutes later with the amazing news that my wallet had fallen behind the tv. I was so grateful. I offered a reward, which was declined. Needless to say, I appreciate their honesty and kindness. The room itself was nicer than I expected it to be. The fan on the a/c was surprisingly quiet. Despite facing the road, we did not hear road noise. All in all, it was a good choice for us.

    3
    « Not bad. Not great either. »

    Room was decent. Clean. Staff friendly. Unfortunately our king mattress was in serious need of replacement. We booked based on other reviews and paid a few dollars more. The place was completely booked so another king room was not available. Just was not a good night of sleep. Our experience has been better at other hotels in the area.

    5
    « Great rates, great place »

    Rooms and grounds are very clean. Staff was very friendly. Close to the interstate but no noise from it. Close to gas stations, grocery stores, fast food and 24 hr super Walmart. Mexican restaurant attached to the lobby is highly recommended.

    5
    « Great stay Great value »

    Stay here when I travel to the Hendersonville-Asheville area. Always use a coupon. Terrific stay, great room, friendly staff and nice breakfast. Highly recommended. As usual use the money you save to treat yourself to a nice dinner

  • 3
    « Decent place »

    The rooms were ok, nothing to complain about. You get what you pay for really. The rooms were clean, other than the clothes left in the room from the last guests. There was still a shirt hanging in the bathroom, and clothes left in the drawers. The breakfast was good. All in all it was an ok place, I didn't hate it but I won't be going back to stay there.

    5
    « Great Rennovations, family owned »

    I recently visited the Best Western in Hendersonville, this property has been recently renovated. Modern decor, comfortable beds, Very clean and all the upgrades as newer properties, flat screen TV's with adequate channels, updated bathrooms, plenty of hot water, granite countertops, new and modern furniture.This hotel is only minutes away from beautiful downtown Hendersonville. Martha was extremely helpful and answered all questions and gave us a map to all the local places to visit, extremely family friendly as she made a point to speak to our daughters and has the kindest demenor. We felt right at home. On-site Mexican restaurant was excellent with an attentive staff. Family owned property with excellent staff and pet friendly.

    5
    « Great Dollar Value »

    Enjoyed the comfort of bed and the large room. The breakfast was a great selection, fresh fruit, wonderful waffles, and the coffee hit the spot so early in the morning--a great starter. Excellent location right off the interstate.

    1
    « Worst night of my life »

    Do not stay here. You can literally hear someone turn on a lamp in the next room. I'm not exaggerating in the slightest. My husband and I got zero sleep. We heard every word of our neighbor's conversation. We were given a room that had obviously been smoked in. It was just a miserable start to our vacation, and I wouldn't wish it on anyone. New paint doesn't a nice hotel make.

    4
    « Very nice for the price »

    This motel is basic but clean with friendly staff. The breakfast was better than average for a Best Western. Martha, the morning front desk person was very helpful. The attached Mexican Restaurant is to die for. Don't order the coffee if you ever want to sleep again.

    1
    « Worst night stay »

    I booked this hotel on Priceline express, which rated this hotel a 2 1/2 star and is is more one. I do not like that the room doors are all located outside. The bathroom had no fan. The bed was horrible and I felt like I slept concave all night. I heard everything next door and outside. Not worth the money!

    5
    « A Real Gem! »

    Gee, everything was fantastic! The Christian symbol on the sign along I24 was a tip off that I should stop at this hotel. I was extremely pleased with the friendliness and helpfulness of the staff who warmly greeted me and checked me in. The military discount was excellent. Great to see a hotel that truly supports our military. Within a few minutes of checking in I received a call from the front desk to see if everything was okay and if I needed anything. The room had had been recently remodeled, with newer furnishings and included a microwave, refrigerator, and coffee maker. The chairs were quite comfortable and the room was equipped with a table and a desk to work from with plenty of outlets. The parking was quite convenient and abundant. Other little tidbits included up-to-date bathroom fixtures, with better than average towels. The WIFI worked with no problems. An excellent little Mexican restaurant off the lobby was reasonably priced and offered a good value. As a guest, II couldn't have been happier, and would highly recommend this gem of a hotel!

    5
    « YES! STAY HERE! »

    amazing hotel. always spotless. super friendly and helpful staff especially jim the manager who is A #1 with customer service and satisfaction. breakfast has a wide variety including delicious hot items. internet speedy. immaculate cleanliness. thanks to executive housekeeper betsy. a great bargain at a convenient location. you'll be glad you chose this property for your stay in the n.c. mountains

    5
    « Restaurant »

    The hotel has a Mexican Restaurant on site and is highly rated as well as excellent food. This hotel has been completed updated; even landscaped. It is right off a main east/southern freeway and accessible to amenities.

    4
    « Ask for AAA or Costco discount. »

    A conveniently located right off the interstate best western. It's pet friendly with clean and spacious rooms. Would definitely recommend if visiting and want to bring pets. Make sure to ask for the AAA discount or Costco discount. It makes it very reasonably priced.

  • 4
    « A surprising find! »

    We were delighted to find this hotel during a recent weekend trip to the mountains while traveling with our dog. The rooms are very clean, and include a coffee maker, refrigerator, microwave, hair dryer, etc. Also a large field to walk our dog was available next to the building. It is an older property but recently updated with a great shower and comfortable beds, and they provide a breakfast. Very friendly staff and well priced.

    3
    « College visits »

    Always love visiting Hendersonville. This trip Hendersonville was a base for visiting App St, and UNC-Asheville. Always try and stay at Best Westerns. This Best Western was very basic. Exterior entrances, old furnishings and beds that are very old and uncomfortable. Staff was very nice and room was fairly clean. Had to go and get shampoo since none in room when we arrived. If I stay again in Hendersonville it will not be at this location. May try something a little newer.

    5
    « Welcoming & Pet Friendly »

    I stay at this property on my way to and from Florida and it is a wonderful find. The rooms are extremely clean and include all of the necessities - big screen LGE TV, refrigerator, coffee maker, microwave. The convenience of parking and unloading right into your room (vs long interior corridors). The location is great - right off I-26 and close to downtown Hendersonville, Lake Lure & Chimney Rock, Blue Ridge Parkway, etc. Best of all the staff is welcoming, the property is pet-friendly (with plenty of green space to walk dogs) and is reasonably priced.

    5
    « Mid-night arrival »

    We had traveled a long way. When we arrived the night clerk had our reservation ready and we were in and out of the lobby in 2 minutes. Very friendly. Room was clean and adequately stocked. Breakfast in the morning was hot and there were many selections. Good place to stay. Will use this inn again if needed.

    5
    « Best Deal in Hendersonville, NC »

    I always stay at this Best Western when I visit Hendersonville. The staff are very attentive and the rooms have been renovated. Breakfast every morning is absolutely delicious. This is the best price for your money in that city.

    3
    « Sub par breakfast »

    The only fresh fruit available was apples. We wanted oranges and or bananas. The only eggs available were those "fake" powered eggs except for one morning when they offered hard boiled eggs. We went to local grocer and bought our own oranges and hard-boiled eggs. Kinda defeats the purpose of a "free breakfast," doesn't it. We stayed four nights, and the key card did not work after the first night. We were locked out. Had to go to front desk to get another card, which didn't work either. Third time was a charm, however. Good location. Great Mexican restaurant attached. Friendly staff. Despite our complaints we'd probably stay there again. Closest BW to the hikes we enjoyed there.

    1
    « Very unpleasant »

    Management was extremely unpleasant, with an admittedly greedy approach to their guests and regular customers. They confessed to gouging customers during peak times, and clearly did not want to talk about accommodating their regular, off-season business travelers. I will never return, and they have lost at least 10 nights' stays per year, all because of their greed for one night's elevated rate.

    4
    « North Carolina »

    This is a nice BW in Hendersonville NC I used for business. Very clean and updated with good access to town, the interstate and restaurants. They have a Mexican restaurant in the building for lunch and dinner. Bfast was good in the morning with hot selections.

    3
    « Good hotel, just be careful with the key. »

    First the good. Friendly staff and good hot breakfast. Good location south of Asheville. Now the bad, Fix the door locks. Apparently not the only one stating this. We went for breakfast and got back and could not get in the door. Maintenance man came and stated that was a problem at the hotel. Then get them fixed, first hotel I have ever stayed at that the known problem appears to be tolerated. Be careful.

    3
    « OK but room for improvement »

    Stayed two separate nights driving to and from Florida this week. Had problems with both room doors. First was impossible to open. Manager said we turned it the wrong way but we had tried both ways. Room had over powering smell of deodorizer. Mattresses too soft and sagged. Cosmetic updates to an older hotel are nice. Of the four desk clerks I dealt with the older female day clerk was delightful. The young woman on our first check in was OK but frazzled. The second woman who checked me in (blond, older) made me feel as though I was in the principal's office. No smile. No welcome. (Aren't we guests?) Tapped impatiently on the form where I failed to initial and then said "You didn't sign. Oh, you did." I felt as though I had interrupted her and was a nuisance. We travel to see family often and need to stay in this area. This was our third stay here, and we will not stay again.

  • 4
    « Convenient »

    Great location. They have done renovations recently. We like that there is easy access to where ever you need to go. You are right off i26 and only a short drive to flat rock and 30 minutes to chimney rock. Reccomend if you are looking to travel around western North Carolina if you do not want to pay to much

    1
    « Bad service. »

    Had just fallen asleep when the mattress spring sprung and popped me right in the ribs. Needless to say, was awake for awhile. Finally fell asleep around 2:30 a.m. and then the phone began ringing at 3 a.m. for no reason. So, no sleep after that except for maybe 30 minutes. Complained the next morning. Staff did not seem to care at all. Their only response was that the phone do that sometimes and they do not know why! I said that does not even make any sense. Clerk just shrugged her shoulders and said well, it does. Will never stay here again. Complained online and received a "form" letter.

    5
    « Family Time »

    This was a last minute booking on our trip and were glad that they had a room. The overall stay was nice, it was a little difficult for my elderly mother to make her way up and down the stairs, but she took it slow and was ok. At least the beds were comfortable!

    5
    « Nice,clean, and convenient. »

    We stopped here from Cincinnati to Myrtle Beach as kind of a over half way stop. We were going to go to Chimney Rock State Park, but arrived a little to late in the day. The room was clean,quiet, and fairly updated. Nice LCD LG TV, refrigerator, and microwave. This was honestly one of the best showers I have ever had at a motel. You can tell it was recently renovated and it had great pressure. I found the bed quite comfortable and had a very nice nights sleep. The staff couldn't have been more friendly on check- in and check- out. Nice breakfast the next morning which included everything from bagels to cereal to sausage. Very nice set up. All kinds of restaurants and shopping all within a 5 minute radius. One of the cheaper rates around for a Saturday night which was a added bonus. I would definitely stay there again with no hesitation.

    2
    « worst experience ever in staying at a motel »

    would not honor special pricing, bed was shot and lumpy and so broke down that it would dump you on the floor. Their was a horrible mold smell in our non smoking room, and killed 2 roaches in the bathroom. manager commit was you agreed to the room and price. Corporate has no control over their franchises they just want the royalties from them. no satisfaction from the inn or corporate.

 

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Depuis : Asheville. Prenez l'Interstate 26 East jusqu'à la sortie 49A, Bat Cave. Le BEST WESTERN Hendersonville Inn est juste devant vous.


Depuis : Spartanburg. Prenez l'Interstate 26 West jusqu'à la sortie 49A, puis continuez jusqu'au BEST WESTERN Hendersonville Inn.

 

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