Best Western Eunice

Better than most. Pros: friendly front desk, central location Cons: dated, felt unsecure, firecrackers going off in the area all night prevented us from actually getting any sleep-not the hotel's fault but really awful, breakfast was lacking

One of the worst hotel stays I've had. While check in was quick, and the person at the counter was friendly enough they didn't really seem to be overly excited that someone was checking in. With that being said their demeanor was a ray of sunshine in comparison to room. Dark, dingy, and damp. While I understand it's a humid area I don't think the entire room needed to feel like it had been sprayed down with a mister before we arrive. The mirrors were all crooked, patched holes in the walls, and the lock on the room door was about to fall off. All in all, I can't believe the Best Western allows it to have it's name attached to this "hotel" and seriously makes me question booking Best Western in the future. If there is a next stay, take pride in the name that is Best Western. This specific hotel is getting the nickname of "Worst Western" until someone takes some care to make this place not a damp dump.

When I arrived, it took some time to get the keys (the new lady at the reception is not to blame). But then it turned out that the room was not ready, it looked like the last guest just left. And housekeeping folks were not on site anymore. It again took some time until the manager arrived and assigned me an alternate room, which was ok for two nights. Minimalistic breakfast.

We drove 3 hours to get there, and the lady behind the desk would NOT allow me to use the restroom in the lobby! She was very rude. Our room smelled like PEE, and we had to call the front desk to get towels in our room. We have family in Eunice, and we'll NEVER stay at a Best Western again!

Came in on company business to help with hurricane recovery. The closest I could get to Baton Rouge (2 hours away). I can't hold that against them. The company card wasn't approved, front desk staff called to discuss this. Didn't have to, but super nice to verify I was coming in! The AC and Wifi worked great. The major complaint was the cleaning staff need to be trained and checked (horrible cleaning)! The 12 pack of beer and gallon of milk in the fridge was a nice touch!

No Pillows! Had to shower in kids dirty bath water. Tub would not drain! A/C was barely cooling. Tv in zoom mode. Toilet ran wouldn't flush. Green Pool. Card to room never worked had to walk to front desk to get in everytime

Bugs everywhere. Disgusting killed 7 roaches. Slept with the light on because I woke up numerous times throughout the night thinking of bugs. Do not stay here make another selection. Not worth your money or your points!!!

The best motel in Eunice. Front desk help was below average but the rooms were clean and the housekeeping staff was friendly and very helpful. The location is in the center of town and near restaurants and bars.

great price, and very clean! Soda machine was broken, which was a small inconvenience. Due to covid, the breakfast was skimpy. But the most important thing to me is safety and a clean room. And that it was!

We came as soon as the bed weather came and we sure glad we did!! We drove up and noticed how nice and clean the exterior and parking lot was!! Check in with hope was very fast and pleasant!! We told us about the best places to eat and gave us directions to anywhere we needed!!

Staff was great, the first 2 rooms were very smokey and our room was not to he smoking. The front desk let us try 3 different rooms until we got one that was definitely non smoking and apologized many times. The rest of the stay was great!!!

The room was cleaned, but it has an awful smell of mold and sewage. The plumbing was bad/poor, the restroom toilet was stopped up one flush it over floated in whole restroom it some how backed up. There was no toilet paper in the toilet when it over flooded. The restroom was out of commission from 9 pm until check out time. I called several times asking for maintenance and nothing was done until 10:25 am I get a card key to a room downstairs mind you I was upstairs just to use the restroom. So UNBELIEVABLE. Last time I stay at this hotel. The front desk lady Hope was understandable to my concerns. While taking a shower the was fills up fast not going down the drain properly. The remote did not work. We checked in at 3 pm and remote time to get replaced was around 9 pm. For them hours my kiddos were stuck watching one news channel the whole time.

It was closed to where I need to be and next to the best sport eating bar in town, DC's. it seaaam like the place to be and eat at. I like the fact that I could walk mfrom the bar / eatery to the room.

This hotel was a good place to stay at. Pool was nice , room was cleaned , a very quiet place , and everybody was nice over there. I would recommend anybody to stay there . Y'all did a good job with keeping the room up

It's an old design, room doors open directly onto the parking lot or 2nd floor walkway. Outside sounds are loud in the room, including the very close highway. After we went to bed about 10:45 PM, a group of adults in the room next to our second-floor room gathered on the walkway right outside our door to smoke, drink alcohol, talk loud, and make noise. It was extremely loud. Called the front desk and asked to please have it stopped; she said she would go do that. It didn't stop and we called again. She said she'd try again. It still didn't stop and I called the front desk a third time. She responded that there was nothing more she could do. We decided to try to wait them out. It was still going on well past midnight, so called the desk person again and asked her to please call the police. She said they weren't doing anything illegal, and she couldn't call the police or do anything else. I asked if that meant they could do anything they want to all night as long as it wasn't illegal and she said “yes, they can”. Couldn't believe she said that. So all we could do was just wait. Finally, close to 1:00 AM they went inside. We're both elderly; it was scary. At check-out the next morning, I told what had happened to the 2 persons at the front desk. But they weren't interested, and defended the non-action of the night person. Spoke by phone the next day with the hotel manager, who also defended the non-action of the night person, and said that was their policy to do nothing more.

Very pleased with reception staff friendliness and cooperation. The location on a busy US highway can't be helped. Breakfast was good. The room was very clean and well cared for before the second night. THANK YOU!!

We stayed 2 nights, and were satisfied with our stay. Unfortunately, the only rooms that were left were smoking, but we made do. Room and bathroom were clean and most amenities seemed to work. We had the AC on the lowest setting, so that when we got back from Mardi Gras it would be nice and cold. It felt barely 72 and humid when we returned later that night though. Other than that, the stay was great. Friendly front counter staff.

Room was very clean, breakfast was great, internet was quick. Easy to find and close to everything. Bed was super comfortable and the girls at the front desk and housekeeping were very friendly and helpful. Great little hotel.

I had the best stay at Best Western it was so clean. I think a woman named Kristy was my cleaner. My room was so clean it smelled great with little dust. I felt at home as soon as I stepped foot in my room. Great Job Kristy and Best Western. My stay was amazing thanks.

My family and I stayed for the weekend cause my kids wanted to swim in there pool! It was nice and super clean, no bugs!! It is also in a great location with Dairy Queen and Dcs on the other side! Our housekeeper, Holly, was super helpful and kind!! Overall it was a great mini vacay!! Great job to all staff.... keep up the good work!

I love this place, check in with Ashley was very fast and convenient she was professional and nice with a big smile. She had my keys already made and waiting for me. When I got to the room it felt very nice coming in from the heat very cool. Rooms was clean and smelled great. Breakfast was nice and a very big selection. Coffee was very delicious. We had a great time in the pool, all staff was very accomadating. The hotel is located in the center of town very convenient.

I stayed there for 3 days and it was very nice!! It's a older property but very well taken care of! The breakfast was hot and a big selection, it's in the perfect location and I would recommend this place to all my friends and I'll definitely be back when I come to Eunice. One of the housekeepers, Kristy, was very helpful, anytime I asked for something she ran to to take care of it! There needs to be more of her in the world... u can tell she loves her job!

Room was cool and clean!! I would definitely return!! This was one of the best experiences and Kristy helped answer all of my questions! The left side is quiet if u want a quiet stay! Upstairs is the quieter place to be!

Ashley was very professional and helpful. Thank you. I will be returning soon, also recommending my mom using y'all for her 50th class reunion at the end of August.Recommending y'all for other family functions coming through out the.

As has been noted in other reviews, this hotel is showing it's age. It has many amenities going for it, Wi-Fi, continental breakfast, pool, adequate parking, convenience, but the biggest problem is that it is not quite clean. If housekeeping staff would pay attention to detail, the overall experience would improve considerably. Soap stains were present on the tub, grout needed cleaning in the bathroom, small scraps of paper on the bathroom floor, that sort of thing that shows a lack of attention. On a more positive side, the staff are friendly and southern town polite. Every staff member we interacted with went out of their way to assist us and ensure we were satisfied with the minor problems we encountered. One word of caution, if you have a first floor room, be prepared to enjoy the walking and scraping noises from the room upstairs.

I stayed here for the first time to visit family. As soon as we pulled up to check in we couldn't help but notice how clean the whole area was. Once walking to front desk we were greeted with a smile by the front desk clerk. She was very friendly and outgoing. It's was a very fast check in. She explained about breakfast and express check out. We were very satisfied upon entering our room. It was very very clean, it smelt very fresh. We got a good night sleep got up next morning went down for breakfast and it was fresh and hot. We will definitely be staying here again.

First time staying here it is a nice hotel, very clean, rooms smell fresh. The staff was wonderful, helpful and very friendly. Anything we needed and they could help with they did so. Made me and my family feel welcomed and comfortable. Also has a great variety of things for breakfast. Breakfast was also fresh and delicious. Would defiently stay here again.

I came into town for what I thought was going to be a week of work. I ended up staying for two weeks instead. The staff was more than happy to keep extending my stay for me. I had't been on my job for more than a couple of days when I ran into a problem. I' not very computer savvy, although i have to use one for my work. Not being from the area, I didn't know if I could even find any technical support. When I arrived at the hotel that evening I went straight to the front desk for help. Instead of pointing me in the direction of the local GeekSquad, Matthew offered his assistance. In between his other duties and checking with other guests, he found the time to troubleshoot my computer. He worked off and on for two hours and got that thing back up and running. He told me at the end that I didn't owe him anything and that it was no problem. I brought him some dinner the next evening to show my thanks. He told me that I didn't have to do that. My only reply was that he didn't have to do what he did, but he did it.

Stayed here in 2017. Went back to Eunice for Mardi Gras 2018 and stayed here again. The motel was great each time. The staff are wonderful. Friendly people who answered my questions and gave me information about the area. Hot breakfast each morning was very nice. The rooms are clean and comfortable. Looking forward to next years visit.

A reservation snafu almost created a catastrophe. Helpful, caring staff solved the problems, high rating. Rooms are clean and recently updated. Breakfast was fine, no noise. Really can't say anything but praise for the staff.

In town for 50th High School Reunion. Got AARP rate...less than $100/nite taxes included. My room was ground floor. It was clean, and serviced daily. Manager is Eunice native who moved back home from . FL. Entire staff was friendly and welcoming. Their free breakfast is worth about $13.00 compared to local table service restaurants. The breakfast bar choices include scrambled eggs and either sausage or bacon, self made larhe waffles, yogurt, cereal and either whole or low fat milk, Community coffee, orange juice, syrup and jellies. All self-serve and unlimited portions. Cable TV with local and national news and entertainment. Coffee pot in room. Only odd thing was a large jetted tub next to the comfortable king sized bed. Very fast and free wifi, usb phone port in clock by bed, and additional a/c outlets in base of desk lamp for laptops and ipads, etc. Very comfortable high back desk chair. Lots of shopping and dining nearby. Fresh boudin and cracklins available across the street and next corner to the east.

Love staying at this place, very convenient and close to everything. The staff was great and very helpful. I woods definitely recommend this hotel to anyone visiting and need their privacy. Make sure to try out DC'S across the street.

I was unable to book the room online, either through TripAdvisor or directly on the hotel's website. I think the hotel has only two rooms with Jacuzzis, one smoking and one not, and unlike last year, those rooms were not offered online this year. I had to call the hotel directly (from overseas at $2.50 per minute) for the reservation. The booking call was handled smoothly and professionally. We had room 110, the non-smoking Jacuzzi room. Somebody had smoked in the room, not recently, but there was enough lingering odor to be mildly unpleasant upon first entering the room. As a former smoker who quit in 2005, I am familiar with the odor, and my sense of smell has returned to its pre-smoking sensitivity. That smoker should have been charged for replacing the carpet and drapes, which should have been done. At around $148 per room night, all inclusive (the AAA rate), I felt the room cost almost twice what it was worth, especially in a small town. Maybe I'm just getting old and not staying in hotels often enough to be tuned in to inflation. As it turned out, my wife was not as interested in the Jacuzzi as I was, so if we stay here again, we won't get that room. My impression is the room was not vacuumed properly on a regular basis. We always remove our shoes indoors. A few times when there was some water on the floor by the lavatory or bathroom, my feet left dirty footprints. My wife kept a pair of flip-flops at the edge of the carpeted area for use in the lavatory and bathroom area. There was a dead fly on the floor near the toilet for our entire four day stay. Why didn't we bring these issues to the attention of the management? During our stay there was nothing that could be done about the leftover smoke aroma, as this was the only non-smoking Jacuzzi room in the hotel. The cleanliness issues were only minor annoyances; it's not my job to QC hotel housekeeping; and I'm notifying the management now. Enough negativity. Time for a more positive note. The room was pleasant and well furnished, with a stuffed chair and footstool, small desk with office type chair, and all the usual things you see on the website. Eating take-out meals in the room would have been better with a small dining table, but there wasn't room for anything like that, so we put plastic bags on the footstool and used it as our table, one of us on the big chair and the other on the office chair. I suppose we could have moved the little corner table and used that, but it didn't occur to us when we were hungry. The air conditioning and plumbing worked well. This kind of thing is basic, but since one review mentioned plumbing problems and another was happy with the A/C, I thought I would give credit where credit is due. The hot water was not too hot, maybe for liability reasons, so when I filled the Jacuzzi, it was all hot water. Unlike one of the reviewers, we enjoyed the breakfasts and encountered no problems with freshness. We usually ate near the middle of the breakfast hours, neither early nor late, and everything was fine. The staff monitored the buffet closely and promptly replenished anything that was getting short. Thursday, Friday, and Saturday mornings the buffet had scrambled eggs and a pretty good patty sausage. Sunday it was fried eggs and bacon. Mmmmm, bacon. For waffles there were chocolate chips and cinnamon available, along with butter and syrup. The coffee was Community, most excellent. In addition to the hot food, the buffet had all the usual things you would expect. Except there was no microwave to heat sweet rolls etc., unless I missed it, which is entirely possible. All in all, I have to say the breakfast buffet is one of the hotel's best features. One good thing about the location is the Dairy Queen next door. Another good thing is T-Boy's Specialty Meat Market across the street. We didn't go to the Mexican restaurant on the other side of the hotel from DQ. Not much else to say about location because Eunice is not that big. The staff were all very friendly and helpful. Having stayed here two years in a row, and finding that we didn't use the Jacuzzi enough to warrant the extra expense, for our next time in Eunice we will be doing some comparison shopping, but will include this place in the comparison.

We were on the last 3 legs of a 12 day road trip. Exhausted and had stayed at a real dump the night before, unknowing until we were already checked in. Sandra was so helpful and pleasant I just can't think of enough good words to describe the experience. The room was clean and comfy and we enjoyed the breakfast. We ate at the DC? or D and C restaurant almost across the street. Very good food. I would highly recommend this Best Western. Thanks again, Sandra for being so helpful.

This place had great breakfast and rooms were working properly and rooms were very cool with the hot weather would strongly recommend this property. Staff greeted us well. Hotel is centrally located in town

If you want to have to plunge your own toilet when it doesn't work, stay here. If you want leftover breakfast items, stay here. If you want to see hotel staff that dress like they just rolled out of bed...putting zero effort into how their appearance is, stay here. This place is a trainwreck to say the least.

Wonderful value and a very nice room. I would recommend this property to anyone visiting Eunice area. The hotel staff was so helpful and polite. Was clean and well kept. comfortable mattress & pillows. They let us check in early hours early.

Everyone did a great job of helping around and telling us where restaurants where at. The property is nice and clean and check in was simple and easy. Breakfast had lots of choices too and they open up early that helped us alot

My husband and I stayed there for one night (3 days ago) on our 35 day trip. We had a horrible experience upon checking in only to enter our room to find a filthy, unsanitary and malfunctioning toilet that we had to clean ourselves because we were told there was no other room to move us to and the cleaning staff had left. And this was after standing waiting to check in for 35 minutes while the clerk completed her computer work! Eventually, the owner (who was watching remotely by camera) came to "snake" the toilet so that it was functional. When I spoke to the manager a few days later about the situation, she said she would only discount our room $25 because she "knew that nothing would make me happy". I still can't believe the experience ! I do want to mention Lena, the evening desk clerk who was not there for any of our check in fiasco, was shock d by what happened and tried to make up for it even at her own personal expense! This hotel manager and the other attendant should ask Lena how to empathize and de-escalate a customer service situation! I hope she is recognized for that.

The stay was wonderful, everyone is inviting and we will be back and always stay at this property in Eunice. The beds are wonderful and wish we could sleep on them everyday! The breakfast had lots of food to eat.

Overall stay was excellent, room was very clean, breakfast was great and staff was nice. Pool closes at 9:00pm, which is early. Breakfast was great! Updated and modern, the room is awesome and spacious.

This hotel is okay, Our stay was noisy with motorcycles partying have the night. Didn't get much sleep. This hotel needs a upgrade in the rooms ,carpet was dirty. I requested a wake up call didn't get it. I am a Rewards member ,Maid knocked at door at 11am was told we could check out at 12pm.

We were in Eunice for a prospect camp at LSUE. The staff was very friendly and helpful. The room was clean and well stocked. Our toilet had a few issues where it took forever to flush but eventually would on its own, kinda weird but I mentioned it to the front desk. If we had been there longer than two nights I would've used maintenance like the front desk suggested but it wasn't that big of a deal. Pool was clean. Continental breakfast was good. A/C worked great.

We had a tour bus of over 40 people, and the staff here was incredibly friendly and helpful, taking care of all our needs. They even had hand-made welcome signs! And they made special trips to buy breakfast foods just for us.

Room was very neat and clean. Carpets was vacuum. Towels was in a perfect position. The lighting was perfect. Breakfast was on time and the was was hot and good( not burnt). The desk clerk was very nice when I arrived

Best Western is probably the best hotel in Eunice. The room and bath were very clean. The bath had a very nice shower head. Breakfast was good with a nice selection. All the people who worked there were very pleasant and helpful. We would stay there again if we are in Eunice.

We travel frequently to this location and always stay at the Best Western. There are 2 other major hotel chains in the area but we've found BW to be the best value for the money. Would recommend the Best Western to any travelers in this area.

Not a bad stay. Room was noisy because of traffic just outside. Some problem with drains in sink and bath. Service was very good. We stayed for 5 days, but will not stay again for more than one night.

The room was clean and nice. The employees were all friendly and helpful. The breakfast was better than average. The only two downsides were that the rooms that we were in (two different times/rooms that week) smell of mold or must. Also, for me, I don't quite understand the high price (over $100). One night, we were the only customers and there were few people the other two nights. Overall, I would go there again.

Clean, comfortable room and conveniently located for the purpose of our trip. There was a little mix up checking in and we walked into our room and were quite startled (as were they) to find others already in it. Clerk took some time to figure it out, but in the end, it was fine and we were given the room next door.

This Best Western did a fantastic job of showing us their property and the stay was perfect. Breakfast was great and everyone was very friendly. Place is clean and beds and pillows are amazing. Hotel was worth the drive. Room was well lit.

Good breakfast with eggs and bacon Laundry in site. Convenient to all Cajun activities Close to restaurants. Friendly staff Rooms updated and no smell noticed. Swimming pool available although we did not use.

I've stayed here twice. The rooms are clean but very musty. It's like there is 100% humidity in the room. Toilets are sluggish. Options for breakfast are very limited. On the plus side, this hotel is in a very convenient location and the staff is nice. If you don't need frills, this hotel is adequate, but if you are a demanding traveler, you will be disappointed.

Stayed one weekend for a second honeymoon. Friendly, helpful staff. Couldn't open the room door after checking in because the strike plate was loose, missing a screw, but they quickly showed us the trick and fixed it the next day. Couldn't get the jacuzzi to work without asking for help. Aside from these minor problems, everything was fine and the stay was most pleasant. Good breakfast buffet variety including hot food and fresh waffles. A bit pricey for the Eunice market and for what they offer.

This is a very clean outdoor they pressure cleaning every other day big rooms The manager in this property is super nice guy Brian . Housekeeper very nIce people Fresh towels every day No freezer in the refrigerator ;( No ice cream to keep

Stay at this Best Western when travelling to Eunice, LA to listen to Cajun music, etc. Friendly professional staff, clean rooms, centrally located. Usually pretty quiet but this time, the upstairs guests were noisy ALL NIGHT LONG! Needless to say, we didn't get much sleep, should have reported it but were afraid of retaliation.

Great hotel for the price the staff was very friendly and helped a great deal after a bad experience at another hotel and had to swap to here. Staff helped me out with different things on 3 occasions was very pleased and will stay again if in the area!!

I plan to stay at Best Western whenever I visit my family in Eunice. The breakfast, cleanliness of the hotel, politeness of each staff member as well as the maintenance workers made my stay most pleasurable.

Our room #207 was very clean. We had a king size bed and had a separate sofa for relaxation. Location was very good, located right next to Dairy Queen and DC Restaurant on one side and Hacienda Mexican Restaurant on the other side (all walking distance). Glad that the rooms are close to parking. Very nice large outdoor pool. - I didn't get the gals name at the front desk (7/3 p.m.), she was extremely sweet and went out of her way. I asked if she had any paper plates and cups; she gave us the items (we had ordered pizza and sodas). This Best Western location have a very helpful group of people that work here! We go to Eunice to visit relatives often, we will definitely book here when we do.

This location is becoming a bit worn and dated. The mattress was comfortable, but I did not like the trendy little square pillows. I could not get my neck in a comfortable position. I should remember to pack my own pillow, I guess. The room seemed clean enough. The TV and wifi worked. Breakfast was served, but was the typical buffet breakfast for Best Western. We did not eat it. There is not much to choose from, hotel-wise- in this little town. We stay here occasionally when visiting family.

This place was wonderful. They did great service and we will be staying here again. Room was nice and cool. Enjoyed room and exterior close to car. They did excellent in reservation process. All staff was willing to help us

Made on line reservations at a lower rate on my way to a 5 K race. Was pleasantly surprised by the hotel and pool. Even got a room with a jacuzzi which was definitely a bonus treat. Staff was friendly and helpful. Recommend this motel to anyone in this part of the south.

Have stayed in the newer Hotel in Eunice, a terrible experience. Tried Best Western this trip and could not have been better! All staff very polite and helpful, starting at check-in desk. Great room, most comfortable beds ever. Easy internet (free access), nicely furnished. Good breakfast rounded out an excellent stay. I will be in Eunice several (6-9) times this year, Best Western is now my "go to place". Thanks, Best Western!

The manager made it very easy as my wife is disable, Brian made our stay as it was our home. We were arrived for breakfast a few minutes before it was to close, instead he put out fresh eggs and bacon and made us feel right at home. The cleaning staff were great and friendly. We will return again.

I contacted Best Western Eunice in order to get rates and reserve a room for my wife while she is there on business. I spoke with "Mr. GARY" and had a great experience. He was very helpful and courteous with setting up a reservation for a room for my wife. I explained the situation and he was very understanding. Mr. Gary was very friendly, and took care of things very quickly, and made it a wonderful experience. If I could give them a better rating than 5-excellent on here I would. Kudos to this place, and I HIGHLY RECOMMEND them for their professionalism and friendliness.

The staff was very great they tended me and my childrens every need. Very respectful and great attitudes. They even offered to carry bags to room when i arrived. I would recommend this hotel to anyone and that will be my spot to go every time i visit

I enjoyed my stay at Best Western....as my dog did as well. Best Western was the only pet friendly hotel in the town. And....thank them for that! The hotel is conveniently located. The lobby was decorated for Christmas which made the place very homey. I would stay there again in a heart beat.

We would definitely stay in this hotel again. Staff was very friendly and helpful. Hotel was very clean. My only complaint is that the pillows were not very comfortable on the beds. Other than that, excellent hotel and location.

The room was very clean but the bathroom was getting pretty beat up-at least it was clean. The staff were very friendly. It's in a great location next to some great restaurants. Breakfast was good. Would stay there again happily.

Good free breakfast, staff should be rewarded on their efforts. Best beds and wonderful service in recent stays. Room and facilities was clean and comfortable. Hotel was helpful in giving us directions in the area.

Older hotel that could use some updating. Overall it was "average" across the board. What you would expect from a smaller hotel in a small town. The continental breakfast could have been a little better.

I was on a business trip to Eunice and got myself the Best Western, Eunice booked. The hotel is a standard Best Western property. It is open - I mean you open the door and the you see your car parked outside. I liked that, got some fresh air in the room this way. B'Fast was complimentary but very very basic. Good wi-fi speed. The Owners of the Hotel were very nice and very helpful. Overall I will come back to the Hotel again.

This is a great place to stay at very friendly staff with clean rooms. Its home away from home. Service is great they were quick to check me in and had everything in room we needed. Beds were very comfortable better than at home.

The hotel room was perfect very comfortable and clean. Easy to access and surrounding had plenty of eating places to attend if you need a meal. Overall experience was excellent. Will be using this hotel again in the future.