BEST WESTERN Hotel New Oregon Motel,  Eugene

4.0/5  - basé sur 166 notations.
1655 Franklin Boulevard, 97403-1982, Eugene, United States - Voir la carte
+1 541 683 3669 +1 541 484 5556

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  • Réception 24 heures sur 24
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Sur la base de 490 avis de voyageur
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Nombreux sont les clients de notre hôtel d'Eugene qui sont en ville pour assister à une partie des Ducks au Stade d'Autzen ou pour visiter le campus de l'Université d'Oregon. Si vous êtes ici pour un événement à Hayward Field ou à Matthew Knight Arena, vous avez besoin d'un hôtel à Eugene qui soit propre, confortable et dispose d'une excellente situation proche du centre-ville. Nous nous trouvons à proximité des événements d'athlétisme de l'Université d'Oregon et seulement à une courte distance en voiture de Matt Knight Arena . il est donc facile de se rendre rapidement aux événements spéciaux. Les caves de vinification de Willamette Valley sont à courte distance en voiture et il y a beaucoup de choses à explorer. De la foire artisanale d'Oregon aux matchs de football des célèbres Ducks d'Oregon, il y a quelque chose pour tout le monde près de notre hôtel d'Eugene. L'équipe de basketball des Ducks d'Oregon attire les foules, et la piste et le terrain des Ducks d'Oregon sont populaires au printemps et en été. L'athlétisme est un mode de vie dans cette région, et nous sommes heureux d'accueillir les fans des Ducks venus de la nation entière. Le centre Hult est également une destination populaire, surtout pour les voyageurs d'affaires. Quand vous voyagez pour le travail, vous avez besoin d'une chambre calme et agréablement aménagée pour pouvoir avancer dans votre travail. Le palais de justice fédéral, le centre d'événements Lane, l'université, et un grand nombre d'entreprises locales comptent sur nous pour fournir un hébergement de haute qualité pour leurs employés en déplacement. En plus d'une excellente situation, nos équipements sont également conçus dans un esprit de confort. Profitez d'une journée reposante dans notre piscine intérieure. Notre hôtel étant récemment rénové, nous offrons les chambres les plus propres et les plus confortables en ville. Le centre de fitness ultramoderne possède des saunas. Il est donc facile de faire cette séance de mise en forme ou de se détendre après une longue journée de football ou de travail. Les télévisions à écran plat sont placées dans chaque chambre parce que nous comprenons l'importance de la détente. Toutefois, c'est notre petit déjeuner gratuit qui vraiment la différence. Un buffet quotidien avec gaufres chaudes, petits gâteaux et sauce, fruits frais et pâtisseries, céréales, yaourts, jus de fruits rafraîchissants et café 100 % Arabica attend nos clients. Réservez votre chambre rénovée au BEST WESTERN New Oregon Motel pour un superbe séjour ! Nous disposons d'un nombre limité de chambres acceptant les animaux. Assurez-vous donc que votre chambre accepte bien les animaux de compagnie. Les animaux de compagnie ne sont pas acceptés dans les chambres n'acceptant pas les animaux. Passez un excellent séjour !

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Chambre 1

Avis de nos clients

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Basé sur l'avis de 490 voyageurs
GreenLeader Bronze

Très bon
En couple En couple 86
En famille En famille 222
Escapade entre amis Escapade entre amis 26
Professionnel Professionnel 84
Voyage solo Voyage solo 29
Rapport qualité / prix
BEST WESTERN New Oregon Motel,Eugene
  • 4

    I read the other reviews, and some mentioned a smell and cleanliness issues. So I was a little hesitant in booking this hotel but it was right where we needed it to be in for the right price. However when I got there, the place was spotless and had no smell. I was very excited to see that the reviews I had read were not the case. So here's my breakdown. To start, you should know that there are two sections to this hotel. The part you pull into with the lobby and pooll etc is a U Shaped section of single story rooms then next to that is another L Shaped 2 story section of rooms. We stayed in a double queen and was on the single story side close to the pool. Its possible that the the different rooms may have a different feel to them. You should also know that we came as a family of 2 adults and 1 child (8 yrs) and only stayed one night. We were only up for a doctors appointment. As for our room. The room was absolutely spotless, the ceiling is slanted by design which gave it a low ceiling in the bathroom that I wasn't thrilled with and the room itself was very tiny. BUT if you're in Eugene, do you really plan on spending a lot time in your room? I hope not! Get out and go do stuff! Anyways, the linen was very clean, the bed was comfy, and we had plenty of pillows and towels. We had an issue with our remote not working, but maintenance came right over and quickly replace the batteries and everything was fine again. We took full advantage of the pool and spa which no one else seem to be using so we had free rein of it , the sauna looks nice but we didn't use it. Breakfast in the morning was nice, nothing fantastic but, good and gave you some various options. Definitely worthwhile and really saves you some money instead of having to go out and eat. There was a neat little pancake maker that my son enjoyed and the staff was readily available to help with anything then clean up. Checking in and checking out it was quick and easy. The staff was very friendly and smiled a lot. There was lots of options nearby for food, including right next door was a lovely little place called Sam's and down the street a little bit was a pizza buffet call Track Town. We will definitely be staying there again as we go up for doctor's appointments.

    « Safety »

    No one should consider staying at this hotel until the black concrete berms in the parking lot are painted that guests can see them day and night. My wife didn't one time and suffered multiple cuts and bruises in a tumble over the black concrete berm in front of our room. This is a major safety issue which must be resolved.

    « Bed too high »

    Great place to stay: River views:. with ducks and egrets in river. quiet location across from main U of O campus. Beds firm. Very peaceful stay in general.Lots of Restaurants arlong the same street.( Dont recommend Empire Buffet: unclean.) But Best Western was the perfect place for a night in Eugene. Wish i could have stayed longer.

    « Blood on the bathroom walls »

    Blood on the bathroom trim everywhere. A poorly functioning AC. Zero assistance at all. I would have expected a move to a new room or an apology. Neither were offered. I will not be choosing the New Best Western again.

    « Nice Stay and Staff at the Best Western - New Oregon Motel - Eugene, Oregon »

    I had one of their very nice king size bedrooms with large patio area overlooking the water. The sound of Ducks - which is certainly welcome in Eugene - was nice to hear. It was enjoyable watching them and enjoying the coffee and tea. There is a coffee maker, microwave, and refrigerator in the room. There is also two nice very comfortable sitting chairs and table. There is a desk area. The bathroom had dual sinks. In short, their balcony king size rooms with a view are very nice. As others have said the location is very good to go to the university. I also enjoyed going to a playoff baseball game of the Eugene Emeralds. It was easy driving distance to the game - which is also in the same area where the Oregon Duck Football stadium is. The Best Western is right by public transportation as well. In regards to the common areas, they are very nice. The continental breakfast was good. The swimming pool, exercise area, sauna, are one of the better Best Westerns. The staff was superb. One Note: There are two Best Westerns very close to one another so do check the name of the one you are staying at. I stopped at the first one and then said - uh, not the right name The New Oregon Motel is just a minute (or less drive) from the other.

    « Far Better (and cheaper) Places to Stay in Eugene »

    We booked this hotel solely based on its proximity to Autzen Stadium. We knew that the prices were elevated for the game ($240 a night including taxes). We arrived around 1pm and asked if our room was ready, if not we were hoping to leave our car and walk to lunch. They said our room was ready so all was good. The first thing we noticed when we opened the door to our room is that the room has a steep incline to it. The floor is so unlevel that you have to walk uphill to the bed. Once you've climbed Mt Eugene to where the bed is, if you turn around and look at the door you see daylight shining through the bottom of the door and a gap so big that Indiana Jones could probably slide under it. My wife then entered the small bathroom and she loudly exclaims "Gross!" She then calls me in to show me the mass of hair stuck to the inside of the shower and the used soap, covered in hair also left in the shower. We finished unloading the car then walked to the front desk to let them know that the room was quite ready. The front desk person argued that our room was clean and even called up the house keeping manager(?) who also told us that our room was clean and she could go respray it for us This is where I told them there was hair and used soap still in the shower. The manager rudely said she would go find out what happened. They offered us a different room, which we declined, but neither of them apologized for the condition of the room or their poor attitude The morning after our stay I went to use the hairdryer and noticed it was broken with sharp edges on it. The final complaint is that they have two vending machines for water and sodas that say they accept cards, when you swipe your card they both say that they are unable to accept cards. Normally, not an issue, but added to our frustration. We have stayed at numerous Best Westerns (Hood River and Ogden, UT are two of our favorites) and never had an issue or encountered rude employees. I just looked at my bank account and the pending charge is $40 more than what it should be, we will see if that changes once it actually hits our account. Next time we are in town we will choose one of the other Eugene hotels that have nicer amenities and are less expensive. $250 a night in Eugene should get you a very nice room.

    « Small Queen Room, Great Location »

    We selected the New Oregon for its walking location to Autzen stadium while staying in Eugene to see an Oregon home opener. The room was small but clean and well appointed. Staff were friendly and the location is outstanding. We used it as a place to visit all our old haunts. For that is was great. We tried to sample the free breakfast one morning but it was rather pathetic so stuck with coffee and yogurt. Best bet is to drive up to Studio One or the Original Pancake House closed by. Overall overpriced because of its location but that is what makes it so attractive.

    « A 100$ MOTEL 6 ROOM »

    But actually smaller than a motel 6 room including a small bathroom; it was basically a motel 6 room with carpet. The TV remote made it all but impossible to change channels requiring many attempts. The adjustable shower head in the bathroom was broken. Way over priced; I was denied one of the nicer rooms overlooking the canal with balcony because of a small dog but still had to pay the price. Only saving grace was the hot pancake machine at breakfast. But I won't stay here again and my days with Best Western are likely numbered after I use my existing rewards points.

    « Great location for U of O visit »

    We return to this hotel on a regular basis when visiting our student at UofO. Check in is easy, staff knowledgeable and helpful and location is great. We have always stayed in a room that looks over the river (neat view) and they are always clean, well stocked with a good a/c. The breakfast is okay - standard continental hotel fare, which is included in your room rate, so don't expect a lot here. There are computers in the lobby if you need to print passes or anything of that nature. Will be returning here 3-4 times in the next year. Thanks BW New Oregon!!!

    « Disapointed »

    In our travel across the country we always look for a Best Western to stay at and when possible we try to make reservations in advance when we know where we will end up in our daily travels. We are a preferred member of Best Western. The facilities and personnel were very good at BEST WESTERN New Oregon Motel in Eugene, OREGON. However, we were extremely disappointed in the complimentary breakfast that was offered. Just carbohydrates, no protein. Cereal, make your own waffle, etc. In all of our stays at Best Western we have always had a much better breakfasts and that is why we choose this one to stay at, expecting something much better than what was offered. We anticipated a breakfast like the ones we have experienced at other Best Westerns.

  • 1

    Traveling with my son (who serves in the Navy) from California to Washington for his next post. After 14 hours of driving, we decided to call it a night. First place we saw was a Best Western - great, we've had such good experiences with this chain. Son goes to check in, asks for a military discount, yes they have one. Good, room with two beds. Sorry, the discount only applies to a single bed. Huh? That's our policy, but we can offer you the AAA discount? OK. We're tired and will sort it out in the morning. The next day I ask again for the military discount. Sorry, not available for a room with two beds. What if a person is traveling with their family - everyone sleeps in one bed? Shrug. What difference does a bed type make, either you offer a discount or you don't? Shrug - it's the policy. (BTW, my son stayed at the BW in Texas and they bent over backwards to give him every discount available) Thanks Best Western for your support of our men, women and their families in the military. You will not be receiving my business in the future. It's policy!

    « Good place to stay »

    Decently priced with clean rooms and friendly staff. Poor and spa area was well kept and not horribly over crowded at all. I had a good stay and would be back. Close to just about everything you might need to visit including public transit and the sport stadiums

    « SMALL single queen room »

    Beware! If you need a desk in a single queen room you won't get it at this motel. The room was very tiny and the person I talked to did not let me know about this. Tiny shower and bathroom door really noisy opening and closing. I was told if I needed a bigger room I should have asked for a 2 queen bed or a king bed. Not a way to treat a customer.

    « Very Nice Facility - Need a Better Breakfast »

    We spent two nights at the New Oregon Motel (Best Western) and it was very nice. We had a nice two room suite which worked out great for us. The only negative at all was that the breakfast was totally carbs. With the ever growing number of diabetics in this country, hotels that provide breakfast need to be sure to have a good range of foods including high quality protein. The overall facility was lovely - great pool, toasty spa. Just get a better breakfast!

    « Good location »

    The beds were good. Breakfast was OK. A/C was really loud. There was a big gap under the door. There was a nice balcony and enjoyed the ducks. It was a decent size room. Enjoyed walking in the area and the pizza was great down the street.

    « Spotless »

    This is a notch or two above what you would expect from the classic motor motel layout. Little things, like proper glass tumblers and ceramic mugs in the bathroom make a huge difference, at least to me, in quality. I just hate those little plastic cup with the impossible to remove plastic wrapping found in lesser places. The room was quiet and clean. The be was comfortable. Breakfast was not gourmet, but definitely a notch above the usual with fresh fruit, pancakes, boiled eggs, the usual collection of breads etc. Plenty of place to sit and enjoy your meal The staff is constantly at work on the grounds and it shows.

    « Needs updating badly but convenient & clean »

    This hotel is in bad need of updating but it's so convenient to the university, will stay here again. The price does not match the experience but it's a best western and worth the price of being close to help my child get orientated with the campus & moved in. Did not go for the complimentary breakfast, although knew it was available.

    « great experience on my roadtrip through Oregon »

    We stopped here on our first day of our road trip through Oregon. We arrived pretty early in the morning. They let us use the bathroom near the swimming pool to freshen up and grab a few things from the breakfast room before checking into our room. We asked if our room was available for early check in and they easily accommodated, no issues. I liked the location a lot. It was across the street from U of O. We were able to walk to and around the campus to check it out. It was also walking distance to the Wilamette River and a stroll along the river. It was close to downtown Eugene. This is also a pet friendly hotel, which is why I chose it as our dog was road tripping with us. The room was very clean and the staff was nice and polite.

    « Very close to the college »

    We were there to visit UofO. It is right across the street from the college and it's a Best Western. The room was a little dated and the bed was a little dented. But it overlooked the waterway behind and that was nice. Their breakfast was better than some and not as good as other Best Westerns so we decided to go elsewhere. It was adequate. I'd stay there again for a one nighter if I needed to.

    « Best Western well past its prime »

    I stayed here to tour UofO with my son. The location is great for the tour as it is literally right across the street. Plan on eating breakfast somewhere else though. The breakfast area was overcrowded and the food was not great at all. I ended up just grabbing some hard boiled eggs and a banana (not a real breakfast in my opinion). The place was clean, but the decor and design is all stuck in the 70's. The bed was comfortable, we all slept well. There was no hair dryer in the room, but it was hot out so not a big deal at the time. The check in/out process was quick and easy. The value for the money is just not there though.

  • 2
    « Wouldn't stay here again »

    Stayed here after screwed up and overbooked us at our original hotel. The area for one night on our drive to Portland was packed with limited vacancies and this is the best could do. I thought - it's a best western, how bad can it be? Pros: front desk people were super nice and helpful on check in. I also had to call because we couldn't find the hair dryer and he directed us to where it was. (In the second closet on the top shelf). The room was clean. I didn't have any concerns about cleanliness once so ever when we were in the room. Cons: - we stayed in their "family suite" (guess it was the last room available) which is IN THE BASEMENT. I'm 5'4 and could touch the ceilings. It smelled a bit stale. You had to walk down this creepy stairwell and you were basically out back in the hotel with no room entrances near you - there's someone HOUSE within 15 steps of your hotel front door. We also could hear everything going on above us. Super sketch! - Breakfast was nothing special. We went for a banana and bagel and coffee and couldn't even stand to be in the room. It was the most crowded hotel breakfast I've ever seen. You could barely move and people were hoarding food. They had biscuits and gravy, 3 types of cereal, toast - and there were too many people and they couldn't keep up with restocking. - parking lot. Maybe it's the area, but there are a TON of smokers. If you walk through the main area with the rooms, there will be at least 3 people smoking. One of the worst I've seen. - the RV/trailer in the parking lot. It was OLD - we were surprised it still worked. In the morning, A scene from a bad movie as some woman exits carrying a ton of toothbrushes wearing some very tiny nightie, spitting as she exited. It was just parked in the lot, and there were people in the RV and in the room. Overall, super disappointed. I know the hotel can't help the type of people that stayed here, but it's clear they are seriously sketchy, disrespectful, disgusting and rude and not what I am normally comfortable with.

    « Nice room, lousey breakfast »

    Had uncontrolled noise after 10 PM (children loudly playing right outside our door. I heard their remote control car hit our car (the toy became stuck under our car - and the boys made quite a commotion like it was our fault.

    « Messed up room reservation »

    Got to the hotel and found that my reservation for a down stairs room (because my mother uses a cane) wasn't available to us and had to wait till the next afternoon for a new one down stairs, strike one, a big one (took my mother 7 minutes to climb the stairs?? Two, they need to up date their shower head (didn't let water thrgh very well), toliet (several flushes/ low flow) and lamp (dim and took up space/plug for charger, had to switch lamps) in the room?? Three: need to check cleaniess of beds, both rooms produced unkempt sides??

    « Very clean and good-sized room for a family of 5 adults »

    Our group of 5 (me, my husband, adult daughter, adult son, and his girlfriend) stayed here last month in a 2-roomsuite (2 queens and a sofa bed in the main room and a king in a separate room), and 1 bathroom. To get to the room was a bit of a hunt?you go into the building, across a hall, back outside, and down a set of stairs. It's probably quieter than most rooms because no one is next to you, although you can hear people walking in the room above you (not too bad). The suite has a TV in each room, and a mini fridge, microwave, and coffee maker in the main room. The rooms were very clean. The beds were comfortable and each one had 4 soft pillows (we didn't use the sofabed). The bathroom only had a shower stall (which was fine for us). Toiletries included Pantene shampoo, soap, and make-up remover wipes, but no conditioner or lotion. The free breakfast included pancakes, sausage & gravy, cereals, yogurt, hard-boiled eggs, muffins, biscuits, bagels, bread, pastries, bananas, apples, oranges, coffees, teas, and juices. They have a pool, hot tub, fitness center, and laundromat, but we didn't use any of these. Overall, we were very pleased with the accommodations.

    « Okay place to stay - not bad nothing special »

    The staff was quite nice and the breakfast good but the pancake machine was out of order. Nice fast Wifi. The room was clean and fine but nothing special. The pool and spa need desperate attention though, the pool was cloudy and cold and the spa was cloudy and foamed up a lot when he jets ran. Stayed for one night on our way north.

    « Comfortable and Close »

    We stayed close to University of Oregon in Eugene, and felt like this hotel was at an excellent location, comfortable, quiet and well-kept. We hope to stay here again on future visits. We recommend trying it!

    « Pet Friendly Room NEEDS IMPROVEMENT »

    CLEAN THE ROOM Thoroughly.. !!! Clean the Carpet Thoroughly. Deodorize, carpet is filthy dirty. Inspect the room before accepting it. Bed is hard as a rock. Pillows are like a pile of fluff. We usually stay at Best Westerns, but this was the first one that was a great disappointment. If they would clean the carpet and you take your own pillows, that would make it much better. A new carpet and pad might be the best way to get more people to enjoy their stay.

    « Not a clean room »

    When we got to our room, there was a dirty towel on the bathroom floor behind the door, I picked it up and put it on the back of the door. The that morning when we got in the shower, there was a used wadded up wash rag hanging from the shower. We told the gentlemen at the front desk, who was also the one that checked us in the night before. He said hummmm sorry about that and walked away. This happened July 17. I wasn't going to say anything but can't get it out of my head the way we were treated. Tracy Wheeler

    « Close to the University and Many Restaurants »

    Very nice place to stay. Very clean with comfortable beds and pillows. I felt it was very nice, especially for a medium price. The staff were very friendly and courteous. It was a short drive to a fabulous Italian Restaurant named Beppe and Gianni's which I highly recommend.

    « Nice location for the University »

    Two Best Westerns here just a couple of doors apart. Our room with one queen size bed was fairly small. The air conditioning unit could have worked better. Other than that, this motel was well equipped with exercise room, coin laundry, wifi, and an indoor pool with sliding glass door to the outside. Room had a frig and microwave. No hot food at breakfast, but they did have an automatic pancake maker. Breakfast room was adequate in size.. Included was a 15% discount at Sam's, the restaurant that was next door.

  • 5
    « Nice Place »

    Great staff, very clean, pet friendly, really good experience here. Across from the University. Plenty of place to eat nearby. Downtown is 5 minutes away. I would give this hotel 4 stars. Not many amenities and the breakfast was all cabs, skipped this. I highly recommend.

    « Hotel for music or sports »

    Loved the room with a balcony over the mill race water. We walked from the hotel to the Cuthbert Amphitheater, where we saw a concert for two nights, very convenient for those who can walk the half mile to the venue.

    « Room too small »

    Three of us stayed in a room with two double beds. The room could barely fit the beds along with the tv, desk, and chair. The bathroom had been remodeled recently and was fine but also very tiny. We are average sized people (5' 6", 145 lbs) and can adapt as necessary but this room was just too cramped for us and our luggage. The staff and amenities were fine.

    « Comfortable Beds »

    This motel was very clean and comfortable. Plenty of parking in front of the rooms. The Beds were very comfortable. Staff was very helpful, and even gave us directions to places we needed to go while on our stay. The breakfast room had plenty to choose from, but was small and we had to sit with other people not in our party. It is right across the street from the University of Oregon Campus and on a high traffic street, but that made it nice for walking to places for dinner and such. Price is a little high, but you are paying for the area and convenience. The bed comfort and staff make up for paying a little more.

    « U of O Trip »

    Motel was clean and quiet. Free breakfast is simple, but had plenty for we needed. Location is right across the street from campus so very handy for us. We were only in Eugene for day so it was fine for what we needed.

    « Closest to campus »

    If you are visiting university of Oregon and want to stay close to campus you can't get better than this. Across the street is campus. It is a basic older motel with a continental breakfast. The beds were newer and comfortable. The rooms were clean but mine smelt a bit musty. I left the window open for a while and that helped.

    « Better Than Average Updated Motel »

    Nice better than average updated motel in a very busy area of Eugene right across a major street from the UofO. Wi-fi and t.v. reception was a little spotty and we stayed in a pet-friendly room which had a little pet odor. The staff, the breakfast, and the pool area were all great. There are several restaurant options in the area with a discount at Sam's offered from Best Western.

    « Leisure »

    Location is good and the bed is the only reason we stay there. Not professional, found a used travel size shower bottle with its cap opened in bathroom, obviously the previous guest left it there. Poor customer service, staff is rude and not helpful. Me and my friend who checked in for another room had terrible experience. Don't come!!

    « Older hotel but good value. »

    Stayed here on our road trip north. Didn't pre book and just drove in and asked if they had 2 rooms for the night. They offered us a twin room which suited our needs. Hotel is older stile single storey but in good condition. Staff very helpful and recommended good places to eat. Location next to university campus was very good, area very well maintained. Would use this hotel again if in the area. Very impressed with the town of Eugene.

    « nice,convenient place for family »

    Rooms are clean, Staff were really nice, Great Beds and amenities. 1 rating less pation/balcony wooden fences on the river side and in the front. Its not safe for small kids. Break is above average and best compared with other similar Inns

  • 5
    « Great stay, Great People »

    This hotel is very clean, the beds are comfortable, the price is good and the staff is very helpful and friendly. I feel very relaxed when I stay there. Breakfast made by a pancake machine is very novel and fun!

    « Keep expectations in check, and it'll be fine. »

    If you are looking for a clean and relatively comfortable place to stay that is right across the street from the UofO arena, then this motel is a good choice. There are about 3 or 4 others within a block radius, but this one had the most amenities. On first appearances, the motel is well maintained with well kept grounds. Although the buildings are aged, they are well kept and in good condition. The check-in process was relatively quick and painless. The front-desk staff was polite and professional and provided details of the amenities which include a hot tub, pool, and fitness centre. The room was very clean and well appointed, especially considering this is a motel. The one thing I did notice is that the room had a musty "old" smell about it. I don't think this had anything to do with what was in the room, I think was just a byproduct of the age of the building. The room was also very dark with primarily floor and desk lamps for lighting. Even with the curtains open, the room needed the lamps on for light. Other than the darkness and the initial smell, the room was very comfortable. The bed was was clean and comfortable as were the other furnishings. The bathroom, which was a bit on the small side, was in good condition and the shower had good water pressure. I had the breakfast on the first day but then just dropped in for a yogurt and a piece of fruit on the subsequent 3 days. If you like carbs, then go for it. There is a full array of pancakes, bagels, cake muffins, etc. The fitness centre is surprisingly good for a motel. Although it does not have any free weights, it does have a good selection of universal machines, benches, medicine balls, and mats. I didn't use the treadmills or other cardio equipment because the area around the motel is ideal for a 3-5km warm up run. The pool is also nice and certainly refreshing on a hot day. Unlike most indoor pools, this one has an open side that allows fresh air and sunlight into the space. This makes the space much more comfortable and less humid. Overall, the motel is a good choice if you want a comfortable (but not fancy) place to stay with decent amenities and an "ok" breakfast. Just remember to keep your expectations in check.

    « Attentive staff would make a good hotel excellent »

    Overall a great value and a very consistent and well taken care of rooms. Breakfast great, pool and hot tub area great. Hotel staff more interested in sharing each other's cell phone pictures and things with each other. We've had to make coughing noises to get attention at the front desk. I give service an "average" rating. The main service was excellent, the front desk staff weren't.

    « Some Pro, some Con »

    Pros: clean, convenient, quiet, parking by room, well stocked, extensive continental breakfast. Cons: beds way too high, very dark, weird, long bathroom at the back of the room,very inconvenient. Priced too high for what they had to offer.

    « Comfortable place to rest »

    Good 1/2 way rest stop between San Francisco, CA & Vancouver, BC. Good price. (about $120) Accommodates pets; ($20) extra. Breakfast is basic. Drink/snack vending machine on site. Quiet, safe neighborhood.

    « Tiny room, old bed, unhelpful staff »

    New carpet and paint does not change this hotel from 1-star to 3-star, as advertised. The room we got was tiny, the mattress was so old it had a depression in the center. Since we had gotten the room from Priceline, the staff would not let us get a better room without paying full price for it, giving us no credit for what we had paid Priceline. The room was clean, the cleaning staff pleasant, and the location across the street from the U of O was good.

    « Misbilled »

    We stayed her to check out University of Oregon. The breakfast was not as nice as most Best Western. The pool hours were not convenient. Did not open until 9:00 a.m. We also had Best Western gift certificates, as we do stay in BWs often. Rather than apply a gift certificate as a credit to our bill, they actually charged us the amount of the gift certificate. The attitude when we pointed it out was not apologetic. They did ultimately resolve the error, but if we had not been paying attention, we would have been significantly overcharged.

    « Great Location, Great Motel »

    The New Oregon Best Western is conveniently located across the street from the University of Oregon in Eugene. Basketball games and evens in Matthew Knight Arena are only a block or so ways, while football games can also be walked to byway of a footbridge over the Willamette River. Eugene can get hot in the summer and their is a nice pool. Also nice is the self laundry facility. There is a large room for the hot and cold free breakfast. A few of the rooms over look a small waterway where you can often see ducks and, in the trees, squirrels. My rooms have always been spotless. The staff is very helpful and friendly.

    « convenientyl across the street from the Matthew Knight Arena »

    This is a decent place to stay if you are wanting to be close to the University. Conveniently located off of Franklin. It is an older hotel. Ok breakfast are in the morning. The pool is a decent size as well as the jacuzzi and workout room.

    « Solid to brand, obviously busy »

    We stayed one night to visit family in the area. I had screwed up my reservation (completely my fault) but the desk staff found a room and didn't gouge me. We had the "leftover room", the room on a busy street corner but at that point I really didn't mind. As with all Best Western properties I have stayed in, it was clean, in good repair and comfortable. Definitely not fancy or luxurious but more than adequate. There was one noted item in this particular room and that was that the door frame had been badly broken at one time. It appears that the safety latch was engaged but not the door lock and the door was kicked in breaking the framing away from the wall. It had been poorly repaired but it would need taking the room out of use for a day or two to properly repair. Since the hotel is directly across the street from UO, I assume it was a student related incident. I informed the desk of the need for repair upon checkout, they didn't seem to know about it.

  • 4
    « Much Improved, Not Quite Excellent Yet. »

    We've stayed at this hotel before on our annual trip to Oregon for a family reunion and the Prefontaine, and the staff is always extremely friendly and helpful, just as they were on this trip. First, the positives. The hotel is very conveniently located to the U of O, in fact if you are going for the Pre (and you don't have bad knees!) you could walk to Hayward Field. They've upgraded/updated the rooms since the last time we stayed there so they look very nice. The rooms along the back side of the property have balconies that have a great view of the river that runs behind the property and the lovely park on the other side of the river. There are even ducks and geese that swim about the river! The breakfast is just slightly better than a standard continental, but its good, and they actually have a pancake machine! Its pretty cool. Now the negatives. The layout of the breakfast room could be better. The silverware and some of the accompaniments (creamer, cream cheese, etc) are on the other side of the room from the items they go with. A few complaints about the room, too. First, the toilet paper sucks! Its quite rough, and its very thin which causes you to use a lot, which then leads to the toilet backing up frequently. On the plus side, because the paper is so thin it breaks down quickly and the back-up goes away without having to use a plunger! Second, not all the rooms have a couch, which leaves you with the chair/ottoman, the desk chair, a dining table style chair or the bed to sit on, and none of them is comfortable enough to sit on for any length of time. Third, the bed, at least in our room was really high, which, for shorter people like us, makes it a bit of a challenge to get in and out of. And, not sure how old the mattress is, but one side is slightly slanted so when you make the leap onto the bed you tend to immediately roll into the middle of the bed! All in all though, we enjoyed our stay and will definitely consider staying there again.

    « Nice Hotel »

    Never been a big "best western" fan, but this place changed my mind. The kids loved the pool, and the pond next to the hotel was great to walk around. I'll definitely keep this hotel in mind for future trips to Eugene. Nice staff, nice location.

    « Excellent! »

    Excellent hotel in Eugene & right across from the university, so perfect for visiting students or family! We stayed here on a quick family trip & were extremely happy with the accommodations. Breakfast is in a separate building & was plenty spacious. Menu ranged with great hot items to great grab-and-go selections for busy travelers. Staff was friendly & helpful at check-in! We will definitely stay here again in future trips to Eugene. Also, it was very family-friendly & quiet!

    « Great bed, great breakfast, great staff »

    Clean, comfortable and safe place to stay while traveling, friendly and patient staff, washer and dryer a big plus! I enjoyed the king sise bed rooms as they had a large sliding door window overlooking a small river and lots of trees, breakfast was amazing!

    « Great Location in Eugene »

    This is a great location to stay in Eugene if you are going to experience the University of Oregon. I always stay here when I come to Eugene. Walking distance from U of O and Autzen Stadium. The continental breakfast is always disappointing but Sam's on Franklin is right next door and there food is awesome.

    « Family outing »

    The Motel was a few blocks from the event venue that we went to. And the rooms were great, I have stayed at Best western before in Wanatchee WA for Business and it was the same experience service that I got which was good and sleep well.

    « Very old outdated motel! »

    The room is really small, they put a desk in the room which is nice, but it is "normal size" in a tiny room. You cant get by the chair to get to the micro bathroom! Not enough outlets to power/charge electronics. For the price charged, there are better places to stay!

    « Recommended stay »

    A centralized, quiet surrounding area.with running, hiking & biking trails nearby. Breakfast was great. Service was professional, Wish there was a covered area to walk from the rooms to the breakfast area.

    « Great little Motel »

    Very clean. Rooms are clean beds comfortable. Great staff. Always friendly and accommodating. Great location, right next to UO. You can walk to everything. Stayed here many times, have always had a great stay.

    « Mushy sloped floor »

    Room was dark, floors were spongy and squeaked. Bathroom very small. floors sloped badly. The room was in the older part of hotel, one floor. Staff was very nice. Over all not what a rewards member expects from Best Western.

  • 3
    « Perfect of you are visiting the University - if not go somewhere else »

    We stayed in the newer 2 story building with a balcony overlooking the "canal". The view out the back was nice like a park. The water was stagnant but didn't smell. The people upstairs came in at 1245 am and were very noisy. This hotel is best for people going to a game or event at the University since it is right across the street and the rest of the guests seem to be partying as well. Bed was comfortable. Shower was not good with no mixer valve so it was too cold then way to hot then no pressure. The toilet wouldn't flush properly and it is gross to have the coffee maker in the bathroom. The cleaning staff vacuumed the room next to us at 9 30 am. I like BW but I wouldn't recommend this place unless you are here to party.

    « Must stay if running the marathon or have to be near OSU campus »

    Had a really great experience here. Perhaps it was the excitement of the race weekend, but the motel did have a lot going for it. Easily accessible from I-5. Literally a 2 block walk to the start and finish line around Hayward field so no driving/parking necessary. The run even went by it so friends and family could just watch you from the sidewalk. Check-in staff was very friendly and helpful as well as manager who I met on checkout. Forgot to get forks for takeout and they were more than accommodating to provide them. Complimentary breakfast was pretty good - had a no-mess pancake machine that produced 2 perfect pancakes at the press of a button. Good selection of pastries, fruit, oatmeal, yogurt, dairy products, hard boiled eggs, coffee/tea/juice and even soy milk and almond milk. Plenty of parking. Did not see an elevator though for the 2nd floor rooms, but did not actively look for one. Rooms were clean, although dark. It is a bit dated with doors not being the most secure (chain lock) and you could see daylight coming through the door frame when door closed. Air conditioner loud at times, but effective. Didn't watch TV as wifi was decent and just watched netflix instead. Wall outlets were at a premium and they don't hold plugs very securely, especially our mac chargers. There was a lamp on the desk with outlets that worked well. Had a fridge and a microwave and coffee maker available. Beds and pillows very comfortable. Indoor pool, hot tub and exercise room available. Hot tub nice for aching muscles the day after the run. Several restaurants in walking distance to the motel. There's another Best Western a block away from this one - be sure to stop on the correct one.

    « Close to U of O »

    The room we stayed in was clean and updated. It is convenient to stay there if you are visiting your kids at the university. Close to restaurants and even the walking trail. Parking is sufficient and well lit. We have stayed here every time we visited the university.

    « Great for sleeping! »

    Wonderful beds and pillows. Extremely quiet. New and mostly clean. Small but functional. Internet didn't work but we were too tired to care, so we didn't ask about it. Slept well. Very helpful staff arranged our family rooms close together so we could visit rooms. Grandkids enjoyed the pool.

    « Excellent location and comfortable room »

    The location is excellent, just in front of the campus entrance. Supermarket 5 minutes walking distance. Comfortable room, good breakfast and gimnasiun. Coffee and tea for courtesy. There are rooms without desk but when I ask for it they moved me to another one. Very kind people.

    « Best Western? »

    This existing hotel property was obvisiously purchased by the Best Western chain, while it is being renovated, it is a disappointment and vastly overpriced. The rooms are cramped and dark. The furniture while new, is big, heavy and dark is an already small, dark and dimly lit room. The Interior hallway has a heavy smoke smell. The bathroom fan made incredible noises and was totally inefficient. The newish shower stall already has mold in the seams. We stopped because it was listed as a Best Western and the corporate office should be ashamed of putting their name on this property without giving any warning about the property not being up to the standards of other properties.

    « Very nice place. »

    Excellent staff, really good room, though bathroom was just a bit small(or seemed so because of the configuration and small doorway). Nice place, quiet. Pretty good restaurant(s) within walking distance. Didn't get to try the breakfast due to remodeling, but good Continental breakfast in place of it.

    « Wow excellent hotel! »

    This is a fantastic hotel to stay at! Beds are very comfortable !! The rooms are nice and big and the bathroom was huge!! I wish I had that big of bathroom in my house! The breakfasts were amazing lots of great chooses ! Over all I would recommend all my friends and family to stay here !!! The rooms are far enough away from the road so there is no road noise ...that we could hear anyways! The staff was very sweet ! So inclosing great food, room and staff ! Oh yay and the beds are super comfortable to sleep on!

    « Anywhere But Here »

    rooms are ridiculously cramped - obviously not designed for all that furniture. The heater/ac is an antique and completely energy inefficient with no temperature control. The TV channel selector is farcical. This is way over-priced for the uncomfortable rooms and very basic breakfast. Stay anywhere but here in Eugene. The staff on the front desk and housekeeping were very good and friendly, BUT ...

    « Perfect location for anything University of Oregon related. »

    Right across the street from campus and across the pedestrian bridge from Autzen stadium. Clean room. Comfortable beds. Dated bathroom. Breakfast was good and well-stocked, even though it was busy. Basic accommodations, but good value for rate and location.

  • 4
    « Worth my $$$ »

    The room was clean, internet worked great, light breakfast served each morning. Centrally located (middle of town). Value for my money, excellent! Yes I would stay at a Best Western Hotel again. If you're looking for a clean, comfortable place to stay, and internet was free, this would be the place. The value is excellent!

    « College Trip »

    The motel is right across the street from the Ford alumni center and the bus link so you can easily walk to campus and tour Eugene on the bus system. The room was very clean and well-stocked and breakfast was filling.

    « Awful Odor »

    If you are allergic to animals, make sure you let them know! We were put in a pet friendly room and suffered the entire stay. The room smelled! We had an ant problem that did not go away once they came in and sprayed. Miserable stay!

    « Nice clean little room »

    The hotel room is pretty small but it was clean. Could use more lighting. The front desk staff was very nice and the pet area was easy to access since we traveled with our dog. They offer breakfast and the pool is open until midnight which is good with little ones when you get in late :)

    « Great location »

    This was a nice basic place to stay, the bed was very comfortable, centrally located near U of O. There are restaurants within walking distance, nice pool area, ample parking for hotel guests. We stayed overnight as part of a brewery road trip and visited several area brewerys, none of them were to far from this location! Only problem we had the morning we were leaving was one of the sinks.....a pipe came undone underneath and water went right down the drain on to the floor! ! Since we were checking out it was no big deal we just let them know. 309....the king bed was very tall, so if that would be a problem you may want to check it out before booking. Personally, we like it that way. Overall a nice stay, affordable price too, very nice staff at the front desk as well.

    « Amazing front desk staff! »

    I was really impressed with the front desk staff who checked us in at night. (I think her name was Macy?) She was super friendly, and check in was a breeze. The room was very spacious with lot's of room and everything in our room worked perfectly. Breakfast was great, and this location was easy to find. Best Western never disappoints.

    « Great place to stay in the Willamette Valley »

    Have been very pleased every time we stay. The staff are warm and wonderful. The rooms are exceptionally clean even the pet rooms. Great location as it is across the street from U of O., lots of things to do, see, eat and drink.

    « Average Is A Little Generous »

    Stayed in this Hotel while visiting my son. Called the front desk clerk to find out why my bank account was billed 30 dollars in advance when I. Had not used any " incidentals." I had already payed for my stay in full. If I had not done this I may not have stayed at all. The person said the 30 dollars was a deposit. I asked why I had not been informed of this "deposit" at check the woman said that they must have been busy and it was an oversight. I was the only one present in the lobby at the check in time. I wonder what happen oversights happen when two customers are in the lobby. On the positive side even though I think the website does not represent this dated hotel accurately the grounds were clean, the room was clean, and the continental breakfast area was clean. The environment was not noisy so I was able to sleep up disturbed. On day one my room had a weird smell. I would not say it was a freshly cleaned smell it may have been associated with the heater. I eventually aclimated to it and it was not noticeable. The heater had a warmer setting but when I tried to warm the room there was no change in the temperature. The food provided at the breakfast nook was typical and adequate, a little boring, meaning it was exactly the same every day, but served the purpose of a quick bite before beginning the day's activities. Vending was outside the lobby doors and although I might have liked to use it Inwould have to walk across the parking lot to access it and as a woman alone this option seemed unsafe. I was able to sleep related to being very tired but the bed was very lumpy . My guess is the mattress is old or cheap.

    « Nice place »

    Went for the weekend to visit granddaughter. Very nice place to stay. Great location, good food nearby. Nice deep swimming pool. Our only complaint was that the room seemed a bit dark during the day, not much they can do about that. All in all we had a great stay and visit with granddaughter....thanks.

    « Excellent Location »

    Our room was absolutely enormous & well furnished. The amenities were spartan -- 2 towels and one bottle of shampoo but there was a small stream behind the hotel and we could watch the ducks from our balcony to balance this out. The location was perfect. We were able to walk to a lovely restaurant (Beppi & Gianni's). The breakfast was very basic.

  • 1
    « Not your typical "Best Western" feel »

    I usually choose best westerns because of their reputation. This is a motel like hotel. Lots of noise late into the night and at 6 am people getting into their cars and yelling etc. people smoking outside our non smoking hotel room. No blankets just a sheet. We were freezing at night unless we had the heat cranked. Poor quality shower and bathroom. Very dumpy. Lightbulbs out. Breakfast was so busy and not well stocked. I ALWAYS look forward to the best western waffles. Well they had nothing for waffles. Basically just 3 kinds of cereal. Cold boiled eggs. Terrible coffee. Had to ask the woman attending while she was just standing there - where can I get a bowl ? Where can I get a knife ? Things were out and she wasn't even stocking them....? They also sent us to eat in the indoor pool room. Sorry I don't feel like eating my muffin in a room that is hot humid and reeks like chlorine. Front desk when we checked out weren't very nice either. Love best western. But this one sucked. Cancelled my second night and am staying at somewhere else there's so many hotels to choose from in this area.

    « Motel with no amenities »

    Paid 126 for 2 queens. No conditioner in bathroom. Tub would not drain. Paper thin blanket on bed. Almost froze. Beds were decent and had breakfast included. Would never stay here again with so many better choices. Old fashioned motel that was upgraded at some time in past.

    « 3 star hotel with a 2 star feel »

    I always book hotels though kayak and only search for 3 star or higher hotels. This was a 3 star, but it had a 2 star feel. Staff was friendly, and the breakfast was good. It did have free wi-fi. But, the room I was in was old and it had a damp musty smell to it. That will turn me off to a hotel immediately. Price was cheap, but I got what I paid for, I guess.

    « Excellent location BUT... »

    For our visit, this property was 5 star! Check in was smooth and friendly. We traveled with another couple. Two sections of the Motel were readily apparent: a newer two story and older single story block of rooms. We stayed in the older section near the pool. Carpet was folded and musty smelling walking down hallway to the room. The entry door needed a swift kick or shoulder thrust to open. Heard the neighboring room have the same problem upon entry, a big boom to open it. The fluorescent light in the bathroom flickered and would not stay on. Maintenance was called, they said it was just a loose bulb. Worked for 10 minutes after they "repaired it". Would not stay on. A lot of noise outside the window of the unit. Some of it was vehicles and RV's driving down a back alley area. Loud voices came near a dumpster area where employees were taking a smoke break. Sounded like it was almost in your room! The free continental breakfast was a big disappointment. The waffle machine, which my wife loves was out of service both days of our visit. The juices were very watered down, the oatmeal was cold, out of a lot of food and so busy, no place to sit. Friends stayed in the newer two story section. Everything was much nicer there. Smelled fresher, doors opened no problem, nice and roomy and even had a deck with a park like view. If you stay here, request the newer block of rooms.

    « review of hotel »

    I was quoted a different price when I booked it over the phone and paid over 50 dollars more at check in. I even used my AAA card. There is also no way of proving it since it was over the phone. Better system needed.

    « A Place To Rest Our Head For One Night »

    I am a Best Western Rewards Member. I chose this hotel over the other Best Western on the same strip as it was rated higher & had better reviews than the other one on Trip Advisor. It also mentioned that this property had been renovated. Check in was disappointing as the girl who greeted us seemed irritated and impatient with me. She spoke so fast & seemed to be in such a rush. They had us booked in a second floor room but they do not have elevators so I asked if we could be on the first floor as we had a few suitcases to unload. She didn't seem very helpful. The room had a faint but unpleasant odor. Perhaps it was fresh paint. Sometimes paint leaves an odor if room is not aired out. There was a ball of hair plastered to the wall and another ball of hair in the drain that we did not see until we started showering. Since we only stayed for 1 night, we just cleaned it up and tolerated it all. I had a 2nd set of reservations for when we were returning to the area that I wanted to cancel but did not have time. We returned to the property again in a couple of nights.

    « Great stay at the New Oregon, B.W. »

    Clean hotel, friendly lovely staff! The staff were clearly committed to the success of the hotel and seem to really care about customer satisfaction. Great location nearby the University District with beautiful grounds and awesome inexpensive restaurants. The hotel backs onto an area which had walkways where we took our dog for morning and evening walks! All was wonderful in the overnight stay while on our road trip south to California. A perfect stopping point from Vancouver, B.C. as the first point, on route. :)

    « Our worst Best Western stay ever! »

    In the past we felt we received good value for the price at a BW property; until this one. The bathroom would make a nice size phone booth, but ridiculous for any hotel bathroom, including a tub without any type of stopper! Very noisy; Heater/AC keeps you awake all night and the entire floor slopes to the front door so bad, you feel like you are climbing a small hill when you enter the room! How this passed a building code inspection is nothing short of a miracle. If you stay here, avoid Room #134 like the plague!

    « A nice hotel close to campus »

    I wasn't sure what to think of this hotel when I first drove up, however, I ended up being pleasantly surprised. To begin my stay the lobby was very nicely done and the front desk staff were friendly. The room itself was also clean and quite large. I was in a room on the frist floor which opens up to the parking lot. This made me a little nervous, but I never had anything to worry about. The WIFI was free and worked really well which has become a must when I travel. The bed was pretty comfortable and I slept well for the three nights I was there. If you happen to be allergic to down pillows, ask for the foam. Although the down is synthetic down,it's not the down that I'm allergic to, but the dust that comes from the feathers down or not. The night I slept with the non-foam pillows I was extremely congested; the night with foam pillows no congestion. The Gym was well stocked with machines and exercise balls which was a plus. All in all I was pleasantly surprised by this hotel. Would stay here again if I needed to visit U of O.

    « Nothing fancy, but nice »

    I stayed here for two nights and overall I had a good experience. The room was clean and quiet, and the complimentary breakfast was satisfying enough. The location is close to everything without being right in the middle of the city center. Also, right behind the hotel (about 1/2 mile) you can access the trails that run along the Willamette River. It's a pretty nice walk/bike trail that takes you as far as you wanna go. I'd probably stay here again if I ever go back to Eugene.

  • 5
    « Above & beyond »

    We wouldn't think of staying any place else when ever we are in Eugene. The staff and facilities made our weekend fantastic!! My grandkids were entering a contest at the Festival we were attending and New Oregon went 'above & beyond' in providing service so the kids could change into their costumes and arrive on time. Thank you so much!!!

    « Plus being so close to campus! »

    We checked in on Friday with a gentleman at the front desk. Not even a smile...this is not how a guest should be greeted. Our room was fine but did have a musty smell to it. The sheets were rough and bed a bit soft for me. We stayed two nights.The only complaint I gave to the front desk was that our room did not get serviced. I will probably not return but if you need to be close to the arena or University it should be fine.

    « Location Location Location! »

    If you want to be near the UofO, this is the place. Simply park and walk across the street and you are on campus. My son is considering UofO so we wanted to visit. I was a bit surprised at the price of the rooms for basically an old motor hotel. I requested a quiet room several days in advance of our arrival. That didn't seem to matter. The new clerk assured me that "all the rooms are quiet" and then place us near the main street's stoplight. This room also smelled terribly! We were then place 3 rooms down, not a big difference, but at least the room didn't smell. Quiet it was NOT! The next day I told the new desk clerk what happened and she offered to discount our room a bit more. She was apologetic and very nice. However the stay really should have been discounted more for several of the issues.

    « Nice Place »

    What a beautiful city. Great location that is close to the University and downtown. The room was clean and pleasant. The staff are very nice and helpful. The breakfast was adequate because they only offer a few items. Overall a great place to stay in a charming city.

    « Clean, quiet, comfy bed....good location »

    I've stayed at several of the motels on Franklin Blvd near the U of O, and this one is one of the better ones. But, it's still a motel with the cars parked a few feet from your door, and a walk in the rain to the lobby and the continental breakfast. The price is motel-like, too, which makes it all good. The room was clean, the bed comfy, and it was so quiet I overslept! The only problem: my room key worked only once. Every other time after that I had to trek to the lobby to get them to reprogram my key because for some reason, despite keeping it away from my cell phone, it would be wiped clean every single time after I used it once. It was a hassle. Otherwise, the stay was good, the continental breakfast was good enough for the price.

    « Clean & Quiet »

    We like to stay in family friendly, CLEAN, and semi quiet hotels. We were a little hesitant about this "motel", but followed the reviews, & it was great! We were greeted by Macy, who was super friendly. Our room was very clean (which is most important to me when traveling). It was comfy, and quiet. The shower was awesome ( unlike most hotels that just have a trickle -_- running) We were able to park just outside our room. They have a pool, breakfast, and close to restaurants & bars. I don't give a 5 because the room was pretty dark, could use more light, and the breakfast was very limited. Other than that, I would highly recommend it.

    « Summer visit to see my daughter at UofO »

    I've stayed here before. The convenience of the location to U of O as well as the gorgeous walking trails behind the hotel makes this a definite great place to stay. 20 min walk to the stadium if that. Comfy and clean and great breakfasts

    « Right across University of Oregon »

    The Best Western New Oregon worked out great for our visit to the University of Oregon. The location was quiet and peaceful. If you are taking a tour of the university or attending an event at the arena this location is perfect because it's just across the street from the Alumni Center and Arena. The breakfast was nothing fancy but it was very convenient and nice to have.

    « clean and quiet »

    very nice hotel and staff and everybody is friendly and helpful. BUT: Wi-Fi was constantly cutting out though, which I need to do my work. Overall I would chose this hotel again if they'd fix their Internet issues.

    « Very comfortable bed and pillows »

    I had a one night stay and it was very comfortable, there was no noise until 9am when people were leaving. I slept great and I usually don't so I was happy! The bed was one of the most comfortable beds I've ever slept in and the pillows, well their lucky one didn't disappear!! : ) The room was very clean and the staff was pleasant. I'll stay there again when visiting my son in Eugene.

  • 2
    « Decent Room, Disappointing Guest Service. »

    My mom and I decided to stay here because we have a rewards card for this chain. We called to make a reservation and halfway through we were hung up on. We tried to call again and the line was busy, so we went to the website and made our reservation. We checked in and were told that our points would be added in the morning. Our room was pretty nice other than the fact that we were stuck in a dark corner. In the morning the man at the front desk refused us our points. He said it was our fault for not paying attention to the website we used, I showed him a screenshot of the website which was the Best Western website and he said that we were wrong. I will most likely be looking at other hotels first, Best Western will be my last resort.

    « Best Western New Oregon »

    Overall, this is an excellent choice if you want to be close to the University of Oregon. The room I stayed in was not fancy but was clean and the bed was very comfortable. The staff was extremely friendly and helpful.

    « Perfectly Comfortable »

    We stopped here on our way up to Seattle from California. Got there late at night. Staff was alert and helpful. Room was clean, beds were comfortable, breakfast selection was not so great tho. Was okay for what we needed.

    « Overnight Trip »

    This hotel was very nice. Small clean room that allowed our dog. Beds were comfy and staff was very pleasant. Wifi was great! The only thing I would suggest is an additional blanket or two. We turned off our heat at night and it got quite cold by the morning.

    « Good quality for a decent price »

    Too many online hotel (and restaurant) reviewers expect absolute perfection - as if they hold themselves to the same stratospheric standards (which I doubt). Some of the nits they pick are just ridiculous. In other words, I'd wager that every criticism of this cozy and comfortable hotel says more about the critic than it does about the hotel. The staffers I dealt with were friendly and professional, the room was spotless, the bed was comfy, the wi-fi signal was good, and the price was perfectly acceptable. (Not to mention the location, which is highly convenient for my needs.) I fully anticipate staying here again..

    « Employees Need Training »

    Front desk staff not friendly or helpful. Room smelled like feet. Bed collapsed in center. When told to front desk staff, the reply was really?? I have never been asked how my stay was and have stayed there several times. Maybe they don't want to hear?

    « Good experience, would stay again »

    Booked on short notice. Room, internet, breakfast, fitness center and pool were all good. A good value and I would recommend to others that need a day or two in Eugene. I'm not a Duck, but location would be good for duck fans.

    « Real Nice Upgrade »

    We stayed here just the one night on the road back to Canada. This is an older hotel that seems to have had a great face lift. The rooms were very nice, pet friendly, and rooms have all been redone. The location was great and easy to get back to the road. Staff were friendly and the breakfast was good as well. We will certainly stay there again if back in the area.

    « Eugene OR »

    Very clean and comfortable with an excellent staff. Pool was great. Walking distance to good restaurants and bars. Conveniently located in the heart of town, close to university, shopping and hospital.

    « Comfy, convenient, well-managed, and a great value »

    The bed was super comfy, the room was very clean (even behind the night stand - I plugged my phone in to charge it in the outlet back there. No dust, no cobwebs, just immaculate). Love the thoughtful touches too - the folded bath towel on the edge of the tub, on top of the floor mat and rubber non-slip mat. Drinking glasses made of actual glass. Two sinks in the vanity rather than just one. The heater was already turned on so the room was not cold when I got there at 11 pm. Love this place, they are doing it right and for a great price.

  • 5
    « A very caring staff »

    I can't say enough good things about the staff. From the time we arrived the staff was excellent. But the most impressive is the return of 2 diamond rings that I left in my room! Thank you Best Western for training your staff and hiring honest caring personnel.

    « Dissapointed »

    On arrival....2 of three staffers at check in never looked up from their personal Iphones. Facebook must have been very interesting. Here are the low lights after that: Our keys weren't programmed, our room smelled musty, the back slider door was unlocked, toilet was clogged on arrival, noisy heater kept us up, hostess at continental breakfast seemed unhappy to be there and was very vocal about it being her Friday. My wife's first comment was, "Does the bed take quarters?" I would equate the experience to a $40 motel, not a $110 per night motel.

    « Our Best Western Experience »

    Our Best Western experience was the result of my wife having a very early morning appointment for minor medical surgery, so we selected the Best Western which wasn't very far from the hospital we needed to goto. This allowed us to save time from a long drive along with getting some extra sleep. Thanks to the extra comfort of our bed and all the amenities we had a very pleasent stay.... Thank you Best Western for fulfilling all of our needs.

    « Tiny KING not so pleasurable! »

    This King room was so tiny & smelled odd! The staff needs to be trained regarding services dogs too! The hot tub was the best part of the stay! Very clean. The breakfast staff was very nice. Loved the pancake maker.

    « Best Western MINUS »

    This was the smallest room ever. This property was built to pack as many football fans as possible into as small a space as possible. Unless you are travelling alone, plan to leave your luggage in the car

    « LaMesa trip »

    The fitness center was first rate, especially having individual TV's at each station. Food, although the standard rubber eggs and cardboard bacon, was acceptable but not overly appetizing. Average selection of breads.

    « Average Stay »

    I like to stay at Best Westerns due to consistency. This is an average hotel. The rooms were a little small, however everything else was good. Beds were comfortable. Wifi worked well. Did not eat the continental breakfast. Would stay again if needed to.

    « bugged me »

    lots of flies in room. its cold out its winter and there are flies all over in room. buzzing in your ears, can't sleep because they are always on you. just was not a very pleasurable stay. will not stay there again

    « Great location, well kept property »

    This hotel was clean, updated. The staff was friendly and helpful. This hotel is located conveniently near University of Oregon. I would stay here again and would recommend to others. The breakfast was good and offered for a number of hours - convenient to getting up early or sleeping in. The bed was comfortable. The shower pressure was good. Overall the room was quiet and we slept well.

    « Quick stay before airport »

    Stayed here before dropping my wife off at the airport for an early flight. It was an okay place to stay. It was a little cheaper than some of the hotels in Springfield that were a little closer to the airport but still a national brand I know. It was a little outdated but not bad overall. Check in was a little rough. The girl checking us in was new and the person that was there "training" her seemed a bit worthless. I felt a little bad for her. The jets in the hot tub weren't working but you could still sit in it and the pool was pretty nice. They advertised a restaurant that was next door on their key so we went over there for dinner. Sam's on Franklin. It was pretty good. Overall it was a decent place to stay for the price we paid. Just don't expect a 5 star resort for a 3 star price and you won't be upset.

  • 1
    « Disappointing At Best »

    My daughter and I needed to visit University of Oregon and we chose this hotel based on the convenient location. Let me start by saying that we stay in hotels very frequently, definitely more than the average person, and we are no very picky. The staff were very kind at check-in. That's where the good part ends. The room was "non-smoking", yet it wreaked so badly of cigarette smoke that we could barely breathe. After just a few minutes our clothing and hair smelled like smoke. The hotel was sold out and we could not be relocated to another room. The bathroom had mildewed grout throughout. There were middle school kids running around screaming outside all night, and running in the room above us. At breakfast there was nothing to eat as it had been ravaged and not re-stocked. There aren't many hotel option near the campus; however, there has to be something better than this.

    « Clean and Convenient Hotel »

    This property is VERY convenient to anything you want to do related to the University of Oregon! Lovely walking distance to the football and baseball stadiums, across the street from the basketball arena. Several restaurants and a grocery store in easy walking distance. The rooms are dated but clean. The bathroom smelled a bit "wet" but was overall clean. The beds in our room didn't sleep very well (sag in middle) and the pillows are very flat (is this a trend because happening in all hotels on west coast). There was a creek behind our room that had ducks swimming on it - window opens up to the view - we enjoyed this. Staff are nice. The breakfast was disappointing - all starch and carbohydrates - no fruit (except bananas), not good really. Coffee a bit weak but plenty available.

    « Horrible service »

    My mother made a reservation at this hotel for my cousins wedding. It was not our first experience with Best Western, but this was our worst experience. We booked it with a government employee discount, and the very rude ladies at the front desk refused at first to honor our government employee discount because they only did the AAA discount. The ladies at the front desk had my mother in tears with their rudeness, and it took a lot of arguing for them to finally honor our reservation. It was a nice hotel, but I haven't stayed in a Best Western since. I will eventually, but this experience left a really bad taste in my mouth.

    « Pleasant Surprise »

    Stayed one night in Eugene for a conference. The conference hotel would not allow only one-night stay, so I chose the New Oregon. As a Duck fan I had wanted to check it out anyway due to all of the night games of late. My room was relatively close to Franklin Blvd, and I was concerned that I would hear the traffic all night. I was pleasantly surprised that the road noise was not bad. My room was larger than expected and nicely furnished. My only complaint was that the bathroom fan was pretty noisy. Breakfast in the morning was decent with a good selection, including good coffee.

    « Clean »

    Best Western is reliably decent and contiues to be so. I was disappointed that there was no bathtub in the room and my two teeagers were very disappointed in the breakfast. Overall it is a good value because it is clean and comfortable. Staff were friendly, helpful, and kind. I would definitely stay here.

    « Great location and clean comfortable »

    I stayed in a KIng Water view room. it was a good room with only one little problem. I could easily hear noise from upstairs when people walked across the floor and hear faint sounds from next door. Other than that it really is a good place to stay. The street in front of hotel is a bit anoying if you want to go back the other way its a bit tricky.

    « Would recommend »

    Very nice and clean. Great balcony and location! Easy to find and great service from front office staff. You can hear a train at night but didn't bother us. Kids loved the pool and Domino's is right next door.

    « eugene night »

    Staff for the second time in a month was not receptive and seemed put off by having to check me in. Irritated by me asking about local eateries. Room was great. Breakfast was horrible and busy. No hot food. Overall, slept good and that's it.

    « What has happened? »

    The last time I was here I was very pleased. Not so much this time?. The room was dark, from decor to lighting. Yes, I had a balcony on the millrace, and that was lovely. I didn't feel the reception was especially helpful.


    Stayed here for a UO football game with a large group of friends. The property is a little dated; although the rooms were clean, had all the necessities and wererelatively large. Hotel is set up like an older 'motel' where you park your car right outside your room. Two floors. We stayed on the first floor. Some of the rooms in the back of the property have balconys that overlook a small creek. Small indoor pool and hot tub; morning breakfast buffet (nothing extraoridnary). All things considered, I would have rated this hotel as 'good' but the location drove it up to 'very good'. It is a short walk onto campus to the football, basketball and track stadiums. Over the weekend, I did see nicer hotels, I did not see one more conveniently located. One note: the cost goes up significantly (about 3X) on football weekends which, given it's proximity to the stadium is understandable.

  • 2
    « Don't stay here if you expect a smoke free veranda »

    The rooms are non-smoking; however, smoking is allowed on the verandas overlooking the mill race (which is delightful). If smokers are in the room next door, you won't be able to use your veranda because the smoke will billow over to your veranda and your room. Most unpleasant. Otherwise, the hotel offers decent service and is close to campus.

    « Great value »

    The hotel is very nicely decorated. The room was very quiet and we could not hear any of the traffic noise from the street. We were not able to use the Exercise Room but wished we could have - the equpment looks of high quality. The front desk clerks were very helpful in recommending a restaurant. The breakfast area has plenty of seating, is well organized, and the food is kept replenished.

    « Worst Best Western I've ever stay in »

    The AC unit didn't work, people smoking outside the room. So the AC unit only pulled in smoke from the outside, and didn't even cool it. The room are small -- very small for two people. The large disorganized furniture only makes it more so. The staff doesn't care about the AC not working or inforcing the no smoking policy. Over proced for the quality of the room, scratchy towels -- stiffest towels ever experienced in a BW hotel.

    « Reasonable »

    The room was somewhat dark and tight for space. However, +comfy beds +close to several restaurants & across street to UO +fridge (no microwave) - coffee pot in room booked for 3 people, was a 2 cup machine, - note to be enviro friendly, but disposable cups toiletries indifferent bathroom, a little tight but ok. - no where to hang clothes while showering/washing +friendly housekeeping & front staff - breakfast adequate, although awful coffee + inside pool internet connection spotty Location for UO was excellent, and rooms were perfectly adequate with comfy beds. A little noisy from courtyard/parking area, but otherwise ok. Due to the lack of space in the room, bags had to be moved in sideways, and the desk chair moved to allow room to move through to the bathroom at night. Would I stay here again? yes, if the rate is good.

    « A Brief Stopover »

    I've always enjoyed Eugene and this stay was pleasant enough. The room was clean and comfortable, but the heating/cooling system (in my room) was a bit dated and not particularly well located. The breakfast was good, but not great, and was less than I expected from a Best Western in a medium sized city. While there is room for improvement in this hotel, my stay was pleasant enough and I would recommend this facility.

    « Very good stay very close to University of Oregon »

    Very nice facility overall. I imagine it fills quickly when the U of O Ducks are playing in town. It is just across a busy but accessible street from the UO campus so is easy walking if you have something to do on campus. Good value


Venir à l'hôtel ...

Toutes les directions
··Direction : nord sur l'I-5. Prenez la sortie 192. Suivez les panneaux en direction de l'Université de l'Oregon jusqu'au BEST WESTERN New Oregon Motel. ·Direction : sud sur l'I-5. Prenez la sortie 194B. Suivez les panneaux pour l'université d'Oregon, le BEST WESTERN New Oregon Motel est à côté de l'université.