BEST WESTERN Wessex Royale Hotel,  Dorchester

32 High West Street, DT1 1UP, Dorchester, Great Britain - Voir la carte
+44 01305 262660 +44 01305 251941

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Les points forts de l'hôtel

  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Bar-salon
  • Parking extérieur
    Parking extérieur
Note des voyageurs TripAdvisor
Sur la base de 300 avis de voyageur
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Le Best Western® Wessex Royale Hotel est un charmant hôtel géorgien, situé au centre de Dorchester. Le bâtiment original de l'hôtel a été construit en 1756 et était à l'époque une ancienne auberge relais. Avec ses chambres à la conception classique et bénéficiant d'un emplacement central, l'hôtel est idéal pour un séjour reposant ou un voyage d'affaires. Nos chambres présentent un caractère traditionnel et charmant, avec des meubles extrêmement confortables pour vous aider à vous sentir bien reposé.

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Chambre 1

Avis de nos clients

trip advisor img
Basé sur l'avis de 300 voyageurs
Très bon
En couple En couple 141
En famille En famille 51
Escapade entre amis Escapade entre amis 21
Professionnel Professionnel 45
Voyage solo Voyage solo 22
Rapport qualité / prix
BEST WESTERN Wessex Royale Hotel,Dorchester
  • 4
    « Good »

    Stayed for one night last weekend. Stayed in a superior room. Was a large room, with a bathroom with shower over bath. The hotel is situated on a busy main road and as our room was facing the road there was a lot of traffic noise. Having the window open at night wasn't an option, which was a shame as the room didn't have air con. The TV reception wasn't all that great, but having said that the hotel is right in town centre so plenty to do apart from watch TV. Large bed which was very comfortable and welcoming staff who showed you to your room was a nice touch. Would stay here again although would request a room away from the main road.

    « No lift! »

    Book in was smooth and friendly following a pre-warned late check in at 2300hrs. The hotel has been recently refurbed to a high standard. Plus points: very friendly staff. Lovely room. Negatives: only on-street parking available, admittedly free overnight but payable from 0800 hrs and no lift despite being 3 floors. Many stairs!

    « wrong cheese gromit »

    Went for celebratory dinner . Waited 10 mins to be offered a drink or menu. Eventually shown through to restaurant. Waitress gave us restaurant menu and asked if we also would like bar menu. We said we would but it did not arrive. We asked again and were given one. I ordered cheese board. The cheeses were past their best and smelt of ammonia and were runny. One cheese I ordered had been replaced with another without telling me. My husband had steak and chips and said that was ok. We were not impressed with the slow service or the food. When I explained I could not eat the cheese and was not happy that a completely different one had been substituted without telling me they did not charge me for the cheese- which I thought was fair. The card reader was not working so we paid by cash. We had had our wedding there the year before and were very happy with the food then, hence our return on our first wedding anniversary.

    « Superb position »

    Top rate Hotel in a great location, shopping, museums , a Roman Town House, Railway Station and great pubs all within a 10 min walk. 15 mins walk to Railway Station, a return ticket to Weymouth for less than a days car park.

    « Overnight stay »

    Friendly and very helpful lady on reception-Sun 11.9.16. Lovely room and bathroom but very creaky floorboards! Excellent location for main street for dinner. We only stayed one evening as we couldn't get that evening in our preferred hotel-Premier Inn but would have been happy to stay here all week if it had been a bit cheaper- compare to Prem Inn.

    « Central Dorchester Hotel convenient to everything. »

    My room was well laid out the bed was comfortable and the bathroom modern. Unfortunately the room was on the ground floor right next to a very busy can park. Thus I could not leave my window open on a hot day because of fumes, noise and possible theft. There are other rooms but I did not see them. Breakfast was fine although the service was uneven. Lunch was fine. The receptionist was very good, but she is leaving. My room was next to a storage room so there was a whole lot of noise from people going in and out of there.

    « A bit variable »

    The hotel was nice although arriving late you do need to know what you are looking for. There is no sign saying Best Western so if you booked thru them you have to know this is called the Wessex Royale. Although free parking is advertised, if the carpark is full you will have to park elsewhere and be up bight and early to go and put money on the meter at 8am which is a pain. Breakfast finished at 930am which took us by surprise and we missed it.. There was no info in the room about breakfast times and no info was forthcoming at check in. Free wifi was also advertised but there did not seem to be a signal in our room . Having said this the room was comfortable enough.

    « Felt like Royalty at the Wessex! »

    Have been to this Hotel many a time over the years and we go back because we love the genuine empathy the staff have with any issues that may arise. The rooms are spotless, love the new upgrade in the bathroom, like the new key card system rather than carrying a large key fob around with us! Big thanks to Andrea on Reception and the General Manager Steve oh and Lofty for a smashing repair job on my new car. We have only just come back from our stay at the Wessex Royale and have already reserved a room for August 2017. Again, if you want a hotel where the staff genuinely are there to help and be a listening ear, visit The Wessex Royale, we as a family can guarantee you wont be disappointed.

    « Pleased to have stayed here. »

    Sat Nav got us here and we found the small car park full in the afternoon. Local parking is cheap or free as is overnight street parking. Also large car park nearby. However, late afternoon we got into the hotel car park. No lift and we were third floor ... 45 stairs but Steve, the manager happily offered to take our bags up to our single rooms. Mine had a velux window but no problem. Ample storage for case, great bathroom recently refurbished, t.v., hairdryer, tea/coffee and great free Wifi (brilliant for a light sleeper World Radio listener). Bed very comfortable. Back of hotel very quiet... Breakfast very good with happy, helpful waiter. Restaurant has great reviews but there are several other venues close by. We did have lunch in the lounge bar which was good and a nice place to sit. If you have disability needs, the hotel has a couple of ground floor rooms so best to phone direct and they will go out of their way to accommodate - Steve told us that they are hoping to extend this facility. Checking out was smooth and the manager helpful. Would definitely recommend for those not put off by stairs. This is a very good Great Best Western with a very proactive manager..

    « Touring Dorchester area »

    Stayed overnight with friend in adjacent single rooms on top floor. Great ....... as long as you're fit enough to climb the stairs!! This is an interesting listed building so a lift has not been allowed! The hotel is conveniently situated at the top end of Dorchester High street. Parking could be an issue: there's limited spaces at the back but a nearby car park. Quaint rooms under sloping ceiling, very nicely decorated with lovely bathroom/shower unit. Good choice of breakfast & food offered throughout the day. Very friendly, helpful staff. Would recommend staying here. (NOTE - anyone else interested in visiting the Court where the Tollpuddle Martyrs were tried...... it's only open on unspecified certain days ?? )

  • 3
    « ... you are needed somewhere special! »

    Although this is a cracking venue, I put an 'average' on this review for verily, it was just very average. OK, we were on a high for personal reasons & nothing could dampen our spirits, but nobody picked up on how euphoric we were & why would they? We think they should have. You think they needed to ask? This establishment is very lovely but very ordinary. So why would I even bother to write a review then? Well, simply because we both have worked in this environment at a very decent level. We felt that at every step, the staff we dealt with were, although polite & kind, not really trained properly. This excludes the wonderful receptionist when we checked out the very next morning, I have to record. Ordering a large gin & tonic in the evening was a chore & the same person was at breakfast & that waitress... not politically correct but she was female... again struggled with the simple task (to us!) of at least letting us start our cereals before asking what we required for the main course. Pedantic? Not a bit of it as we hadn't even poured milk on the said dish. As it happened, the kippers we eventually had were world class & to cry for. Gosh... really don't want to be negative but where was a manager, in a tie, confident, ready to push staff & reassure guests? Of course, one doesn't have to these days but if they don't really care, as the place was full due to a local festival, then why should their staff? Thank you to the beautiful, charming morning receptionist. You made our special night worth the money & look around you girl... you are needed somewhere special!

    « An Enjoyable Stay »

    Had a really nice stay here, It was as good as expected, breakfast excellent, cheese board divine! But really really could do with some local beer in the bar. Parking available but tight, but that is clear before we went. Our room was clean and cosy, overlooking the car park / courtyard so nice and quiet. Staff friendly and efficient.

    « Friendly and helpful »

    Lovely last-minute stay here. Room was spacious, clean and comfortable. Nice and quiet too. Staff at the hotel all extra-friendly and informative. Nice location to be able to explore deepest darkest Dorset.

    « Three enjoyable days in Dorchester »

    The Wessex Royale is a very comfortable hotel with a good restaurant. We had a very nice meal on our first evening but were very disappointed with the bar which is hardly a bar at all and has no local ales. Our room was excellent and we slept very well apart from the last night when "someone" below us in the bar area seemed to be dragging furniture around at 4am. No-one at reception knew anything - perhaps there is a very noisy ghost??!! Car parking is very bad but there is a pay and display carpark nearby where you can purchase tickets to park for 24hr at a time. Staff were great. Breakfast was freshly cooked to order which in my opinion is much nicer than the dried out breakfast buffet you often encounter these days!!

    « Good overall. »

    We had lovely big, room with four poster bed and comfy settee.En suite was spacious. Bar food was great value and tasty. Staff were efficient and helpful. The room did overlook a street so it was a bit noisy but that's what you get with a hotel in the middle of town. The downsides were that the car park was small and it's first come first served. Having said that, we were able to get a place each time we needed one during our 3 night stay. I would have found it tricky to get out of too but my husband managed fine. Some better bed side lamps would have been nice too. I like to read in bed, but the ones in our room were more for ornament.

    « Good hotel with excellent food but the room was too small »

    In summary: We'd booked in for 3 nights and were allocated room 108. The hotel is good - clean, comfortable friendly and helpful staff and the food is a "must try it" experience. It was the best food we had in Dorchester during our stay. The only issue we had is room 108 is the smallest hotel double room (and the smallest bathroom) I've ever experienced. I would have readily given a 5 star rating for this hotel if it wasn't for the room. I'd happily stay again if I was allocated a normal sized room. First impressions: Reception was highly professional and we were made to feel welcome from the first minute. Good to see a smiling happy face! We'd arrived early but this wasn't a problem. Parking is an issue with only 8 or 9 spaces. However there is a public car park very very close to the hotel which we had to use one night (free 6pm - 8am, £4 for all day parking but if you park after 6pm £2.60 will see you through to 11am) After reading some reports on TripAdvisor I did check the shower but there really wasn't a problem with it. Room 108 really isn't a double room imo. Its too small to have two chairs in it so not a place you can relax in. Food: Dinner was very, very good and would highly recommend eating here. We had soused mackerel with rhubarb, liver parfait with duck slices, Lamb rump with lambs liver peas and broad beans (absolutely delicious!) and wild mushroom agnolotti. Breakfast was also a good experience. A choice of 4 dishes + the usual cereal fruit Coissant etc. The full English is cooked to order and again is of high quality and taste. General: I was going to complain about lack of staff around during the day when we had to walk around looking for someone to serve us a drink but I had not noticed there is a bell apparently at the side of the bar to ring for service. I need to pay more attention :-) I did discuss my review with the receptionist on leaving. Again a very professional person. Full credit to all the staff who helped make the stay enjoyable.

    « Honest and reliable 3 stars hotel »

    Room was ok,with nice comfortable bed,sink in the bathroom a bit small though. Staff was professional and fair,even if not too smiley. Good breakfast (pancakes highly recommended). Wi-Fi properly working.

    « Last room in town »

    Having driven from St Austell on a holiday Saturday we decided to stop early to find a place for the night. We were lucky to get the last room, not the cheapest, but beggars can't be choosers. The room was sufficient but a bit over furnished, leaving not much space to move around. The bed was comfortable. Parking in their car park was tight having to move cars to get out. Breakfast was a disaster because the waiter or chef lost our order, when an enquiry was made and our breakfast delivered over half an hour was lost.


Venir à l'hôtel ...

Toutes les directions

Depuis : la A37 en direction du sud. Au rond-point, prenez la première sortie sur B3147 puis continuez pendant 1,8 kilomètres. Au rond-point suivant, prenez la première sortie sur High W St/B3150. Vous verrez le Best Western® Wessex Royale Hotel 50 mètres un peu plus loin sur la droite.