BEST WESTERN River City Hotel,  Decatur

4.0/5  - basé sur 50 notations.
1305 Front Avenue SW, 35603-2675, Decatur, United States - Voir la carte
+1 256 301 1388 +1 256 355 8775

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Les points forts de l'hôtel

  • Air conditionné
    Air conditionné
  • Parking gratuit
    Parking gratuit
  • Piscine extérieure
    Piscine extérieure
  • Coffre-fort
Note des voyageurs TripAdvisor
Sur la base de 206 avis de voyageur
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Entièrement non fumeur, le BEST WESTERN River City Hotel de Decatur, Alabama, est l'hôtel le plus proche des grandes industries de la région, et bénéficie d'une situation idéale à côté de Logan's Roadhouse®, à moins de 1,5 kilomètre de la galerie marchande haut de gamme de la ville, et à quelques minutes du centre-ville et des attractions de la région. Le BEST WESTERN River City Hotel offre un petit déjeuner buffet chaud et gratuit qui inclut oeufs, saucisses, pommes de terre assaisonnées, fruits, pâtisseries, céréales, gaufres à composer soi-même et bien plus encore. Le café est servi gratuitement en permanence à la réception, ainsi que des petits gâteaux frais entre 17:00 et 19:00 du lundi au jeudi. Adhésion gratuite au club d'athlétisme Decatur à seulement 800 mètres de l'hôtel. Notre hôtel de Decatur propose également 60 chambres et suites agréablement aménagées, chacune avec télévision HD à écran plat 91 cm, HBO®, accès gratuit à Internet sans fil, centre d'affaires avec deux postes, blanchisserie réservée aux clients de l'hôtel et piscine extérieure. Les animaux sont les bienvenus. Les voyageurs d'affaires qui séjournent au BEST WESTERN River City Hotel apprécieront d'être à moins de 16 kilomètres de Nucor® Steel, United Launch Alliance, Daikin America, BP, 3M, Polyplex et de nombreuses autres entreprises. Passez un après-midi à flâner dans le centre-ville, où vous trouverez un grand nombre de restaurants, sociétés/entreprises et magasins. Visitez le musée des sciences de Cook, profitez de la beauté naturelle de la réserve naturelle de Wheeler ou passez la journée au parc aquatique de Point Mallard. Decatur accueille également de nombreux événements spéciaux tout au long de l'année, dont le triathlon Wet Dog, les fêtes du quartier des loisirs du centre-ville le troisième vendredi de chaque mois, le festival Spirit of America, Riverfest et le festival des montgolfières Alabama Jubilee Hot Air Balloon. Le personnel amical et serviable du BEST WESTERN River City Hotel veillera à ce que vous passiez un séjour inoubliable et amusant à Decatur, Alabama. Nous sommes situés sur Beltline Road à la sortie de l'Interstate 65. Réservez votre chambre dès aujourd'hui ! Bienvenue au Best Western.

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Chambre 1

Avis de nos clients

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Basé sur l'avis de 206 voyageurs
Certificate of Excellence
Très bon
En couple En couple 30
En famille En famille 84
Escapade entre amis Escapade entre amis 12
Professionnel Professionnel 59
Voyage solo Voyage solo 9
Rapport qualité / prix
BEST WESTERN River City Hotel,Decatur
  • 5
    « Great Girlfriend Getaway »

    Antiquing with a friend in the great state of Alabama. Stayed here for 2 nights. Room very nice and clean. All staff were very nice and hospitable. Great breakfast. Definitely recommend this hotel. Will stay here again.

    « Pure Delight! »

    I am very very pleased with my at stay the Best Western, River City Hotel. I haven't expereniced customer service like this in along time. The staff has really restored my faith in it. My room was a King deluxe w\\ jacuzzi. Very clean and inviting. A totally relaxing experience. The room included mircowave and fridge.The pictures on the website honestly doesn't do the room justice. The breakfast was really over the top. Definitely not the typical continental breakfast. I will most certainly return. As well speard the word about BW, River City Hotel. Thank you to the Management and staff.

    « Great place to stay! »

    Check in was quick and easy, rooms were very clean and comfortable. Staff was friendly and very helpful. Normal breakfast, but the staff managing the breakfast was friendly, kept food re-filled and fresh, kept tables and area clean. Very quiet location. Close to restaurants and shopping. Price was right, and will definitely stay here again.

    « Good value and friendly management »

    I have never traveled to this part of Alabama as we brought our boys cross country team from Dacula, GA for a race. This hotel is in the middle of mostly nowhere and there was some construction going on all around it but the customer service and quality of our stay was very good. Seyma was my contact from beginning to end and she was fantastic. It was a good team hotel with a fair price.

    « enjoyed our stay, friendly staff »

    we felt welcomed and at home at this wonderful hotel...plan to return. the staff was very helpful and the free breakfast was delicious. It's dog and cat friendly but I didn't bring my pet. No traces of pet odor in my room or in the hotel in general!

    « average hotel stay »

    Hotel was average in quality and amenities was there. Clean room just remodled, had fridge but no microwave. Eating places was in good walking distance. Hotel staff was average and tried to be helpful but could look more professional .Internet was not as good as I needed, but I finally got what I needed completed.

    « Awesome Service »

    Would like to thank management for the their services especially with the help of Marissa, Ashley, and Sherry. I would stay here again. Continental breakfast was prepares very well. No problems with anything. Cleaning service did an outstanding job keeping up with the cleaning of my room.

    « Great pet friendly hotel! »

    We were in Decatur to attend a funeral of a dear friend and were unable to find a dog sitter back home. So Fido came along and while we might have been able to leave him in the car during the service, it was way too hot that day to do so. We explained the situation the assistant general manager, Selma Njubigbo, and she said not to worry; she and all the staff have dogs and they would gladly care for our pooch. So not only did our dog, Gus, get a walk, he also enjoyed some dogie treats. We visit Decatur at least twice a year and this Best Western is our go to hotel for all future overnights.

    « Returning Customer »

    I was very impressed with the cleanliness of the hotel and the friendliness and professionalism of the staff. I would definitely stay here again. It was a little off our course of travel, but worth the detour.

    « Last minute trip »

    We had to make a last minute trip to AL for a funeral. Not having any one to watch our sixteen year old dog, we had to bring him. The manager was so nice to see that our dog was safe while we were gone for a couple of hours. Can't say enough about the wonderful staff here. Nice rooms too. This will be our new home when we visit Decatur AL.

  • 5
    « Clean Staff, Courteous Rooms »

    My wife and I stayed here for a last minute, one night getaway for our 17th anniversary. Long story short, we enjoyed our stay. Room and staff were very nice. The bed was a little firm for my liking, and the AC could've been colder. The AC goes down to 60, but I like a room as cold as a meat locker and a mattress so thick with memory foam, it reminds me of every stupid thing I've done or said since the age of 11. Don't judge me....

    « Phenomenal Staff »

    It's clean and comfortable but what sets this place apart from most other hotels I've stayed at is the staff. They are very attentive, very professional and very pleasant. I wish I could transplant them to some of the places I stay at more regularly. This hotel is a bit more expensive than some others in the area but it's worth the extra cost. I wouldn't hesitate to stay here again.

    « Great staff, hotel building is a little tired »

    We stayed at the Best Western July 12 - 14, 2016. We arrived very late in the evening and the hotel was packed for an area tournament. We were given a room on the third floor that smelled of mildew, the bathroom ceiling tiles were stained with mold/mildew (photo below), the toilet area and adjacent wall had brown and yellow stains, bedside table was sticky, etc. We asked for a new room and showed the clerk our issues. He was so kind and immediately agreed the room did not meet their standards. We were given a room on the first floor. It appeared cleaner than the first and being so late, we took the room. The smoke/CO detector on the wall near the entrance was beeping so my husband had the clerk come again. Switched the batteries out and an hour later the beeping stopped. My daughter went to take a shower and the tub would not drain - she was ankle deep in water and long hair - not hers. The toilet also did not flush properly. Curtains in our room were stained (photo below). When we went to bed, we found the sheets and mattress pad were stained (photo below). At that hour, there was nothing we could do and no rooms left, so we stayed. Up early the next morning and spoke with the desk about the plumbing issues. The manager was just mortified and apologized and comped one night of our stay. With the entire hotel booked, there was no other room available so we set out to find a different hotel. Everything in the area was booked! Finally found a room, for the night of the 14th, in Huntsville at the Springhill Suites (recently opened) for $109/night we were paying $114/night at the Best Western. Overall, I felt very safe, parking lot was well lit, food was close by, easy on/off the main road, the staff was great and never once gave us a hard time when we pointed out issues - they did everything they could to help us but being fully booked had no where else to put us. Last to arrive gets what's left! Other people we talked to also had issues with mold/mildew and left for other hotels, but many had clean rooms and working plumbing. Would I stay here again? Yes, but I'd ask to see the room or request a specific room number if you're familiar with the hotel.

    « Always a Excellent Stay »

    All of our trips lo the Best Western in Decatur, AL are always special for many reasons. The customer service, comfort, and quality of stay are just some of the reasons. One of our main reasons for staying at Best Western River City, it is that our 11 year old cockapoo loves riding on the bell carts and being a bel dog. This trip was extra special because 6 months ago, she was diagnosed with adrenal cancer and one given least than one month to live. She is still kicking and enjoying her life. Her vet told us give her what she wants and to let her do what she loves. Thank you, Best Western River City. We would like to also thank Marie Allen for her customer service excellence.

    « Friendly Staff »

    Our family stayed one night on our way south to Florida. We checked in, went to our room and found that our adjoining door didn't lock. We called the front desk and they were so kind and got us another room. We then needed more towels and again, they were so accommodating. The next morning at breakfast the staff went above and beyond. I believe this is the best customer service I have ever had in all my years of staying places. Everyone was friendly and went out of their way to make sure we had what we needed. I know we won't be heading in that direction again, but if we were would stay again! The facilities were clean, however some things slightly outdated. This really didn't matter to us due to the treatment we received.

    « My go to hotel in Decatur »

    Hotel is now smoke free. Yes! Rooms are always clean, this room needed update/remodel. Bed was pls and lumpy. AC worked great. Breakfast is always good here. Keep up the good work. Staff has gotten a little lacks lately. Hotel is centrally located for me so that is a plus.

    « Extremely friendly and welcoming staff »

    The Decatur Best Western has some of the friendliest hotel staff I've eve encountered. They always had a "hello", a wave, asked about our event and seemed truly interested. I often don't eat the free hotel breakfasts but this breakfast was different. The eggs had plenty of flavor, biscuits tasted homemade, as did the afternoon cookies!

    « Great......with a very friendly welcome !!! »

    This is the second time I've stayed at this location. Each time, my family and I have stayed for the week and have had no issues what so ever!! the room was clean, the staff was great. Breakfast was great, actually much better than the average hotel breakfast. Great beds! Even with a lot of kids in the hotel, it was quiet We were in town for an event at the Jack Allen Soccer Complex. The location could not have been better. This hotel is a great choice for folks looking to save a few dollars without giving up any of the comfort you want when on the road. If you're going to an event at the Soccer Complex this is the nearest hotel. For driving, its easy in, easy out. I will definitely be back again when I'm in the area.

    « Great stop-over! »

    From GA and just traveling through. Decided to stay based on reviews. Great hotel! Clean room. staff friendly. Great breakfast....sausage gravy and biscuit was my fav. Would def. Recommend! Good rate.

    « Stay here weekly »

    Great place to stay with great staff. I stay weekly for business and it's very welcoming on arrival. Early morning hot complementary breakfast for those who leave early and don't have time to stop elsewhere. Beds are comfortable and relaxing. No in house Gym, but they do have a membership to a huge athletic center/gym. (Decatur Athletic Center) Similar to Gold's. But overall great place to stay with easy convenience to food and shopping. And did I mention the staff. Good ppl

  • 5
    « Wonderful stay »

    We enjoyed our short stay in Decatur, AL on our way to Panama City Beach, FL. From our greeting upon arrival to our checkout was all great. Every employee was very outgoing and personable. They have a nice breakfast area and the food was great. Our room was very clean and well kept. We will stay here again if we ever pass through again. Thank you!!

    « OK Best Western »

    This would be a much better Best Western if the location looked better. There is a really run down trailer and house right next to the hotel which does not make the hotel seem safe, and while we were there a guy was begging for money at the back entrance and it appeared he was trying to get into the hotel .Security was not too good. The staff was very nice and hotel was pretty clean, but lacking on amenities such as shampoo, etc.

    « Another wonderful stay! »

    This was our second visit here and it is still a great place to stay. Everyone we met was so friendly. Crystal who runs the breakfast area is top notch and such an asset to this hotel. One of the best breakfasts with many good choices. Rooms are clean, beds comfy, good AC that kept us cool. Room had fridge and microwave. Nice outdoor pool. The hotel is pet friendly and there is a large area to walk dogs. The hotel is close to many restaurants just a short drive away. We really enjoyed our stay here.

    « First but not last Best Western stay »

    My girlfriend and I chose Best Western because of the jacuzzi tub in the room, and the full breakfast offered in the mornings. The AARP discount was another plus. We found the hotel staff to be very friendly, the room clean, and overall had a very nice experience. We have already discussed future trips together and will look for Best Western wherever we go.

    « Great Place to Stay! »

    Friendly and accommodating staff, comfortable beds, CLEAN, w/ small and appreciated perks you wouldn't expect from a smaller hotel. Very close to all shopping venues and within walking distance to Logan's Restaurant. Nice breakfast choices and small but clean outdoor pool for kids. Good family choice.

    « Cross country meet »

    Decatur, Alabama is a very small town. There is nothing to do in there. We went there for a national cross country meet for my son. The hotel was ok, don't expect much. Friendly staff, affordable. Because of the national meet most of the hotels were sold out. They allowed us to bring our big dog and our room had a kitchen.

    « Overnight trip »

    Room was nice and clean, we were in a handicap room as that was all that was left. Bed slept good, but could use newer pillows. Staff was super nice. Manager answered all our questions gave us a map to where we needed to go and recommend a good place to eat. Had to wait on them to finish cooking breakfast as there were a lot of people waiting to eat. Food was good just slow coming. All in all a good stay.

    « Always a Excellent Stay »

    My mom and I travel with our dog Missy who was just receive a diagnosis of cancer 4 months ago. We were told by her doctors to do what she wants to do and feed her what she wants. That is why we like to stay at Best Western, the staff is wonderful, Missy gets to do what she loves in being a bell dog, and beds are fabulous. The Best Western River City is the best...We go to Decatur, AL to see my mom's cousin and listen to him preach. We always stay at this hotel and have a wonderful experience and this time was no exception. Thank you to the staff for a wonderful experience.

    « Nice - except for the smoke odor »

    Really nothing to complain about, other reviews seem pretty much accurate. The only real issue we had was the pervasive smell of cigarette smoke in our room - clearly this hotel, at some point in the recent past, allowed smoking in the room and there was little effort made to either clean or replace the carpets. Rooms are terribly lacking in electrical outlets and/or USB ports for charging phones - the only way we could charge 2 phones at a time was to unplug one of the lamps. There's no TV guide anywhere in the room so finding the channel you wanted was a crapshoot. And the water in the shower, as is typical in many hotels, couldn't decide whether it wanted to be scalding hot or ice cold. The continental breakfast was typical and good enough that we didn't feel like skipping it and going out instead. The room was generally quiet, but the occupancy of the hotel was very low while we were there. Overall, we got what we paid for and I'd probably stay there again, though I'll know the next time to inspect the room before accepting it.

    « Dog Friendly »

    One of the few hotels left in the United States that are dog friendly they even have bones waiting at the front desk at check-in. Overall it is very nice best Western a small outdoor pool was clean. Breakfast was your typical fair of biscuits sausage gravy, sausage, eggs, potatoes, waffles that you can make, bagels, mini muffins, juices, coffee milk, fresh fruit, bagels, and yogurt. We stayed in the king suite room 303. Overall nice refrigerator froze the drinks and did not use the microwave. The only negative regarding this room is that the lights from the parking lot shine into the room and the drapes do not shut the light out. We always bring our pillows and I would recommend you to be the same as the pillows were rather lumpy. The employees were all very friendly and courteous. It was near all the restaurants. Out to the main road and take a right and you will hit fast food and sit down restaurants. Walk across the A small yard area to Logan's steakhouse. Overall I was very impressed as we normally do not stay at best westerns this one was one of the best.

  • 5
    « Every employee was very kind »

    Every employee that I came across was very friendly and kind and I felt that each of the employees, from the check- in staff to the cleaning staff, were sincerely wanting to make sure my stay was pleasant. I would recommend hotel based on the staff.

    « family emergency »

    Great customer service. The staff is some of the friendliest and helpful we have ever experienced. From reservation to checkout, after extending our stay, they were excellent. I highly recommend this Hotel. Also excellent breakfast.

    « Personal »

    A bit difficult to find at night and in the rain. This hotel is next to Logan's Roadhouse. It also serves a great free hot breakfast and has free wireless internet. WE would definitely stay here again and would recommend it to friends.

    « Very nice stay! »

    Cannot say enough good things about this hotel! Best pet friendly hotel I've stayed at thus far. Very nice and clean rooms. Excellent breakfast. Shanna was great while making reservations. Lawrence was very friendly during check in and check out. Kristin kept our room neat and tidy. Lana was very pleasant each morning in the Commons area while she kept an eye on the breakfast items. Will definitely stay here again in the future!!!

    « Thanks for accomodating the ENTIRE family! »

    This was the first time we traveled with our pet. We were so impressed with this facility! Clean, great people, and a treat for our Dachshund at the front desk! Thanks for making our travel with our dog much easier than we anticipated!

    « !!!!!I have great nights !!!!!?? »

    That's the best hotel to go to.. when I am in town Decatur al Best Western River Hotel I love their beds they too soft . I don't be wanting to wake up out the bed a big Thanks ???????????????????????????????? oh I am the cookie monster ????????

    « Great Nights Sleep »

    When I stay here I always get a great nights sleep. I am a BW Rewards number and get upgrades. I especially enjoy the big jacuzzi room. The cookies are great and the staff is very friendly. Thanks Seyma and Ms. Marie.

    « Home away from home »

    I stay here with my crew on a regular basis and every time we stay the service is wonderful and very personalized. They know us by name and it is nice to feel at home when we travel so much. Seyma is a wonderful help and always very courteous, polite and professional. We appreciate the clean rooms, wonderful breakfast and smiling faces such as Lawrence at the front desk. Always very happy and friendly. If you are staying in Decatur, this is the place to come and enjoy. We will continue to stay here. Thanks Best Western River City for your wonderful service.

    « Great stay! »

    After arriving late for my reservation at the best Western in Decatur al I was greeted by a wonderful staff..they made sure all my requests were met with a smile!! One employ in particular (Seyma) has gone above and beyond in every way to make sure my stay has been WONDERFUL!! I will make sure I stay nowhere else when I'm in town and highly recommend the Best Western in decatur!

    « What a fun stay »

    Wow, I came in here after a stressed out drive and didn't know what to expect. The place was great. I met the front desk person and she was super friendly and made me forget about my drive. The rooms are reasonable, super comfortable and very clean. I woke up refreshed and went down to the kitchen and had great coffee and a tasty breakfast. If you are going through Decatur you must come here.

  • 5
    « Amazing Hotel »

    When I stay here the breakfast was amazing the front desk person was very polite I think the red head lad...very well mannered and the place was all together great.Perfect for family I will greatly come back I was a guest of the double tree but the employees at your hotel are just outstanding and very friendly that makes me want to come back even more and I greatly appreciate the Best Western... GOD BLESS and have a great day

    « In town due to death in family »

    They let us check in early and were very friendly and helpful to us. We will probably stay here the next time that we stay overnight in the area. Rooms were clean and the staff was friendly.The front desk person told us about places in the area that we could get a discount for dining by mentioning where we were staying.

    « Linens Not Provided »

    I was very upset to note that we paid for a room with a king bed and a fold out couch, and when it came time to set up for the night, we were not provided with sheets or pillows for the fold out couch in the room. My husband had to go down and ask for some. In the morning when we went to take a shower, we also noted that there was only one towel in the whole room. Instead of wasting more time to go down to ask for more towels, the three of us shared a towel. I would expect in a room with a king bed and a fold out couch for there to be more than one towel in the room.

    « Rest-LESS »

    I was in town for business. After driving 6.5 hours, needless to say I was exhausted. The guests in the next room (with adjoining door) were either fighting or something else ALL NIGHT! The last argument between them was at 05:40 am. When front desk staff was told of the incident, they did not seem very sympathetic, and when told if the same guests were in that room for my second night stay, I wanted to move rooms I was told "I don't know about that, I will have to check with somebody on day shift" UNACCEPTABLE!!!

    « Solid value »

    We had a one night stay for two adults and found the hotel to be clean, pretty decent location, pool and price was very fair. Breakfast was an added bonus, of hot eggs, sausage, fruits, plus the typical continental stuff. We would definitely stay here again if in the area for the overall value.

    « Worth every penny - a great stay! »

    We spent last night at this Best Western, and to be honest, we were shocked at how much we enjoyed our stay. The room was clean and much larger than we expected. It had an extra upholstered "reading" chair, plus another table with two chairs for eating, etc. The bathroom was quite large, and there is also an extra "bar" sink, microwave, and refrigerator outside the bathroom. The staff have been delightful. Very welcoming front desk person last night, and we enjoyed the free hot cookies and coffee/tea that was in the lobby. This morning, the breakfast buffet had all sorts of cereals, breads, waffles, four types of juice, etc. The hot items included biscuits, sausage, gravy, two types of scrambled eggs, roasted potatoes, etc. The sweet, polite African-American lady who was in charge of breakfast was in constant movement - cleaning, refilling items, checking on everything. Very impressed by her work ethic! She could teach younger workers a thing or two! We have absolutely no complaints about our entire stay. So glad that we chose this Best Western. Great value for the money! (P.S. We came in from the north (from 65), and we were unfamiliar with the area. It didn't feel like there were any restaurants, etc. on our way in, but NO WORRIES! Just past the hotel, to the south, there are tons and tons of nice restaurants, movie theaters, fast food places, etc.) This is a great place to stop on the way to Florida.

    « Great Deal for Quick Overnight. »

    On our way to Florida and stayed here. Got awesome rate (@$83 for 3 people, 2 double beds). Room was very clean and smelled good, which is a big deal for me. Though we were near the highway, the noise was not disturbing. Tons of places to eat. If you like Applebee's, you get a 10% discount with your room key (same deal with an IHOP down the road). Best thing for me..Starbucks down the road!! Would stay again for sure.

    « Great Hotel »

    I have to come to the Decatur/Huntsville area at least once a month for business and I always stay at the BW River City Hotel. It's always clean and the staff is always friendly and accommodating even when I have made last minute reservations in the past, they have always strived to give me the best room at the best rate.

    « Old property competing very well against new properties... »

    I was disappointed when a fellow traveler booked us into this hotel when there was a new mainstream property nearby. I was completely surprised by the staff, the cleanliness, the updates, and the value. Colleague also had a good experience. Happy to recommend.

    « Visit to Decatur »

    I stayed at the Best Western in Decatur for two night on a trip to visit friends in the city where I lived nearly 40 years ago and it was a delightful experience. The room was very clean and comfortable and everyone on the staff that I dealt with was extremely warm, friendly and helpful! And I love Best Westerns breakfast buffet!

  • 5
    « Nice hotel in Bama »

    Nice hotel with a very helpful staff. Good breakfast items , not your average continental breakfast at most hotels. Great location with good restaurants and shopping. You definitely get your moneys worth.

    « Very Comfortable, Very Clean and Awesome Staff »

    I was on a business trip with a group that required some changes and adjustments. The hotel was very nice and modern, located near eating places and other conveniences and the staff was EXCELLENT and accommodating. They remained flexible to our needs and assured our comfort. I made reservations with the Manager Mrs. Kristi Huskey and she along with her staff Lawrence, Seyma, Hunter and Melissa went out of there way to ensure a Great Stay was had by all. I will definitely book this for our group again if for nothing else the hospitality and the awesome breakfast.

    « Southern Hospitality »

    On our way to Golf Shores best half way spot for us coming from Ohio . We tired and ready to relax .Clerk @ the Desk name Lawrence made it most enjoyable and pleasant check in .Any question we had he gave his advise, we learned a lot in the short conversation we had with him ...if all places could be this much fun to check in I travel more ...on our way back home we stayed there again and we was so happy to see Lawrence there again this time he safe us little money with a coupon out of a magazine he told us about (he did not have to do that but he did ) ...I go there again welcoming....clean....quiet...fresh and good free Breakfast you cant beat it .Any Employer needs to know what a fantastic Employee the have so I am happy to write this review

    « Average stay »

    My husband travels year round for business and I often join him with our toddler. The room we stayed in was adequate. The "kitchenette" is a microwave and a mini fridge. The staff was all pretty friendly- especially the ladies that work in the breakfast area. I have a few complaints however- 1) housekeeping ignores the do not disturb sign. Two mornings in a row they knocked on the door during my sons morning nap to ask if we were "staying over". I'm sure that is something they could have determined by contacting the front desk instead of banging on my door during my sons nap and then when I didn't answer the second time this occurred she just used her key and came in. Furthermore when they did clean the room they did a pretty poor job, we had a room with a jacuzzi tub and they didn't clean it, one time they only left us one clean towel (I placed the used ones on the floor so they would be replaced). I have included some photos of the tub and toilet *after* housecleaning services. We will not be returning even though my husband often comes to decatur on business we will utilize another hotel.

    « Clean, Friendly, and Accommodating »

    I work in Decatur, AL on a regular basis. Since I stayed at the Best Western River City Hotel the first time, it is the only hotel I have returned to every time I am in town. The rooms are always clean, the beds are super comfortable and the staff absolutely makes the place more than enjoyable. I hope you all stay here in the future as you will have a completely new respect for this hotel brand. I cannot say enough! Enjoy for yourself. Seyma, Lawrence, Heather, and the rest of the staff are great.

    « Great place to stay on a long road trip »

    Recently, my wife and I relocated from FL to Minneapolis. That's a long drive, so we stayed at this Best Western on the way up. This was a great place to stay after a long day driving. The front desk staff was great, especially Lawrence, who was incredibly friendly and helpful. This property is located a very short walk from a Logan's Roadhouse, and it was nice not to have to drive to get dinner! I would definitely recommend staying here.

    « Great place for a stopover »

    We often stay at Best Western hotels and are rarely disappointed. Great spacious clean room, comfortable bed, and a really good included hot breakfast. Very friendly front desk staff, reasonable price. Non-smoking hotels are important to us and this one is totally non-smoking. Easy access, convenient parking.

    « Very nice and clean, great staff! »

    Very nice place, all clean and tidy. All staff were very friendly and helpful, especially the young man that was setting up the breakfast area the morning we had to go to leave for work at 4:45am, we just stopped to get coffee and he nicely offered to bring out food items for us so we could have something to eat, we only had to work until 8am, so we would be back, but very nice of him to offer. This place understands customer service. Would recommend and go back if in town! Thanks

    « An excellent experience »

    I recently stayed at the Best Western River City Hotel on business and found that everything about the hotel was well above average. The staff was very helpful, the room was clean, well furnished and quiet, breakfast was better than average, the price was certainly fair for value received. It's a bit off the interstate, but I will definitely stay here again.

    « A very good and restful experience. »

    Didn't have a reservation and arrived quite late due to declining to stay at another nearby hotel. Desk clerk was friendly and helpful. Room clean and comfortable. Breakfast above expectations; fresh and delicious -- good selection. Common areas are clean and roomy. Would stay here again without hesitation.

  • 5
    « Good place to Stay »

    BW River City Hotel is a clean and pleasant place to stay. The staff is very helpful and the breakfast is very good. It is located on the main strip with many good restaurants close by, Next time in Decatur I would like to stay here again.

    « The Drive is Worth it(8 miles from interstate »

    Don't let the distance from interstate keep you from this Gem.If you love Barbecue eat at Bob Gibson's it finger licking good.Staff and hotel were excellent. Breakfast lady was so nice.they have a lot of restaurants nearby

    « Excellent Staff, Great Hotel »

    I would recommend this hotel to anyone traveling to Decatur or as a stop on their way to another destination. It was a great hotel, very clean, great breakfast, and a caring staff. Cookies were offered, gave my daughters a place to run and everything was how we would expect it to be and above in some areas. Great stay!


    The room was up to the usual Best Western standards. The bathroom was exceptional. NO STEP shower with flexible hose and even a shower chair. The breakfast was one of the best yet almost the same as Best Western in Silver Springs FL that I reported on last week...BUT this one had GRITS !!!!

    « Clean, Quiet and Well Managed »

    Only stayed one night while en-route to Nashville. The hotel was very quiet, very clean and a pleasure to stay in. Rates are reasonable and competitive to other hotels in the area. We highly recommend this hotel to the traveler passing through or staying in Decateur

    « Still Nice Place to Stay »

    We stayed at the BW River City Hotel four years ago and liked it and the location enough to stay there again this year as we passed through Decatur, AL. The hotel is easy to find and access, far enough off the road so all the rooms are quiet, the staff is friendly and helpful, breakfast is good, beds are comfortable and we had a couch in the sitting area. There is lots of great light for putting on make-up in the bath, but the bathroom itself could use some TLC and an upgrade. When we checked out, we commented that there were some ants in our first floor room and were told by the desk clerk that it would be taken care of immediately. We got an email from the manager thanking us for the info and telling us that it had been resolved. That kind of personal attention is what will take us back there again.

    « Highly recommended »

    We stayed here last night. It is about 5 miles off I-65 but the room costs less. We got a coupon at a rest stop and the cost was under $80. The staff was very friendly and helpful. They suggested a local restaurant to eat at and gave us good directions on how to get there. The room was very clean and good size. The exterior and interior are very well maintained. They offer a free hot breakfast. If I come to Decatur again I will definitely stay here again.

    « Always nice »

    We stay here very often and have always been greeted with friendly staff and any problems (which have been few) were addressed and resolved right away. We will absolutely continue staying at this location anytime we need accommodations! :)

    « Friendly staff with super clean rooms »

    Now, I could go on about Lawrence at the front desk, but all you have to know he goes beyond expectations when it comes to assisting guest. Also, I was impressed with the bathroom. It look like it had just been renovated.

    « Small but adequate »

    A little out of the way from Interstate 65 but worth the drive to save $30. Night time check in clerk was a little impolite but still managed to do his job adequately. Room was clean and sufficient for a one night stay on the way to the Gulf coast.


Venir à l'hôtel ...

Toutes les directions

Depuis : l'Interstate 65. Prenez la sortie 334, puis roulez vers le nord sur la Highway 67, le BEST WESTERN River City Hotel est à 13 kilomètres sur la gauche.


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