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BEST WESTERN Hotel Inn & Suites,  Copperas Cove

4.0/5  - basé sur 121 notations.
321 Constitution Drive, 76522-2580, Copperas Cove, United States - Voir la carte
+1 254 518 3363 +1 254 518 4405

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Note des voyageurs TripAdvisor
Sur la base de 121 avis de voyageur
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Rien n'est plus facile que de prendre un vol matinal à l'aéroport régional Killeen-Fort Hood ou de visiter Fort Hood quand on séjourne dans notre hôtel voisin de Copperas Cove. Les patients se rendant à l'hôpital Central Texas ou à l'hôpital Metroplex comptent également sur le confort et la commodité de notre hôtel. Les infirmières, les médecins et le personnel des hôpitaux, ainsi que les patients et leurs proches peuvent profiter du cadre calme et paisible de nos chambres spacieuses dotées d'une literie luxueuse. Commencez chaque journée avec un petit déjeuner chaud, complet et gratuit composé de vos mets préférés, comme des gaufres chaudes, des pâtisseries, des fruits frais, des céréales et du café 100 % Arabica. Bénéficiez de l'atmosphère charmante de notre hôtel de Copperas Cove, qui met à votre disposition des équipements tels que des télévisions à écrans plats avec HBO® et ESPN®, et séjournez proximité de magasins vous permettant d'acheter tous les indispensables et de restaurants dans lesquels vous pourrez déguster les célèbres grillades du Texas. Les personnes qui sont là pour un séjour prolongé pourront faire usage du four à micro-ondes et du réfrigérateur présents dans toutes les chambres, pour que dîner en ville ne soit pas votre seule option. Quand il s'agit des divertissements et des loisirs, de nombreuses options s'offrent à vous dans le voisinage. Quel est le programme aujourd'hui ?Peut-être une sortie au parcours de golf Copperas Cove est-elle à l'ordre du jour, pour passer la journée à pratiquer votre swing ? Les First Team Museums constituent une autre grande attraction de la région, surtout pour les mordus d'histoire et les familles en vacances. Non loin de là, le Topsey Exotic Ranch vous offre un moment divertissant, tandisque les boutiques de la galerie marchande Killeen Mall feront le bonheur des amateurs de shopping. Si vous aimez faire de bonnes affaires ou que vous préférez faire une sortie culturelle, il y a toujours quelque chose à faire d'intéressant près du Best Western Copperas Cove hotel. Avec l'université de Tarlton et la Texas A&M situées dans le voisinage, nous accueillant également des professeurs, des membres et du personnel de la faculté, des étudiants et leurs proches. Vous êtes en ville pour la remise des diplômes ou pour donner des cours pendant un semestre ? Bienvenue dans votre résidence secondaire ! Les voyageurs d'affaires travaillant avec Fort Hood ou avec les hôpitaux de la région comptent également parmi nos clients réguliers. Réservez une chambre au BEST WESTERN Inn & Suites pour bénéficier du meilleur de l'hospitalité du Sud des États-Unis !

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Avis de nos clients


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Basé sur l'avis de 121 voyageurs
Certificate of Excellence
 
NOTE ATTRIBUÉE CONSULTEZ LES AVIS POUR RÉSUMÉ DES NOTES
Excellent
 
55
Très bon
 
32
Moyen
 
20
Médiocre
 
6
Horrible
 
8
En couple En couple 26
En famille En famille 47
Escapade entre amis Escapade entre amis 3
Professionnel Professionnel 24
Voyage solo Voyage solo 8
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix
BEST WESTERN Inn & Suites,Copperas Cove
  • 2
    « Find Some Other Place To Stay »

    Room had a musty smell. Crickets in bathroom. Hotel is in bad need of updates. Exterior looks better than interior. No elevator to second floor. Breakfast was average. Small lobby. Did not use workout room so I cannot comment on this. Key cards did not work properly.

    4
    « Hotel Comfort »

    This hotel is close to Fort Hood and has very friendly staff. Breakfast is fair and the exercise room needs some updating. Bed are very comfortable and the rooms are large. All rooms have refrigerator and microwave and Wal mart is very close and convenient.

    5
    « Don't let the price fool you »

    I was impressed from the front door on. Very clean and open rooms beautifully decorated. When we came to our room it was huge and very well kept. It was very clean and beautifully decorated. the manager called our room to see if we were satisfied I told her absolutely. I would gladly recamend this Best Western to anyone,

    4
    « No elevator »

    We got a second floor room and then discovered there was no elevator. They had carts for luggage but seeing as they won't climb stairs, they were kinda pointless. It's OK if you are traveling light but lugging luggage to the second floor was rather inconvenient. Other than that it was a good clean motel on average with the Best Western chain.

    5
    « Enjoy the friendly place »

    I am so thankful for the friendly and helpful staff at this hotel. I was very impressed as to cleanliness too . I had read some reviews and was trying to choose us a good place of value ...I will stay again when in this area .I know Jackie and Stephanie care for the folks that visit and take care of their needs .As I was one of them . Thanks so much .

    3
    « Good »

    Small hotel with very nice rooms. The hotel has an odor that hits you when you walk in the front door. Even the hallway has an odor. Smoking odor maybe but it's offensive. The rooms are very nice and have ceiling fans and do not have an odor. Breakfast was very good considering what the rate for the room is. Staff were friendly and helpful. I would stay there again.

    3
    « Declining quality »

    The quality of the Copperas Cove Best Western has been declining in recent years. I've stayed a couple of times per year when in the that area for business for about three decades. This Best Western has a very good location for Fort Hood, and for many years this hotel was my favorite. The facility appearance is getting dingy, staff service has fallen to just average, and maintenance has deteriorated. One of the three exercise machines has been out of order for months and now two of the three don't work. Also function of the keycards has become less and less reliable.

    4
    « My experience in Best Western »

    When we first arrived I was told the room was not ready and then told it was and when we entered it had not been cleaned out so we informed hotel staff and they accommodated us immediately in another room. the free buffet breakfast isn't too tasty so I suggest you prepare your own food or eat out while you enjoy your stay and the swimming pool is much smaller than it looks like in pictures but still very clean and nice to enjoy if it is a hot summer day.

    5
    « Best in town »

    Outstanding comfortable place. I've stayed in several hotels in Copperas Cove and this is the best. One of the friendliest staff's I ever dealt with from owner to employees. Well maintained and great pool.

    3
    « Two Rooms Two Experiences »

    We had two rooms. The mattresses in one was obviously newer than the other. Big difference in comfort. Room 117 needs new mattresses! Room 105 was great. Other than breakfast ending at 9am on Sunday, it was a decent stay for the price. I would stay again if traveling through. Everything else was good. The staff was friendly and helpful.

  • 1
    « Worst motel/hotel/Inn »

    I wish I can give it a minus 10 for first impressions. I've stayed at many economic motel/Inn/hotel and this was by far the worst as far as first impressions. The landscape was unkempt, the front doors are manual (big inconvenience when you have arms full and baggage) and as soon as you enter, the smell of stale cigarette smoke permeates the entire lobby. The desk clerk on duty didn't acknowledge me as she stood there chatting with an employee, so I proceeded to ring the little silver bell on the counter to get her to attention. During check-in she handed me the room keys while at the same time, blurting out the room number. The room was on the second floor. I turned to look for the directional sign for the elevator, but couldn't see one. I asked where the elevator was located and she kindly told me "we don't have an elevator. " What!?! At that point, I was two seconds from turning around and going right through those manual doors and back into my car! I quickly said, that's not going to work...between my bad back and bad knees...not happening! I asked if a room was available on the first floor, she said yes and again handed me the room keys while blurting out the room number. I proceeded to the room, entered and was greeted by the stale cigarette smoke the filled the room. The very last impression was not so bad, which was the room layout and amenities. Overall, I will never ever stay at that property again! Ever!

    4
    « Good Value »

    Clean room, comfy bed, reasonable price, close to Wal-Mart and HEB. What more could you ask for? The breakfast could be better but it was standard fare for a continental breakfast. This hotel is very close to Killeen with easy access if you can't find a room there.

    4
    « Helpful Stall »

    The staff at this hotel was very helpful in meeting our needs in a direct manner. I liked that about this hotel. The breakfast was typical hotel breakfast which was nothing fancy but its food. Only real complaint i had was the internet was pretty much useless.

    1
    « Worst stay »

    I stayed at this hotel many times and never had a issue. When I checked in the girl at the front desk was really polite and nice. The issue I had was late at night I heard a commotion that woke Me and my husband up. What I came out and heard was confrontation between a guest and the lady who was running the front desk at night. I heard cussing and other words that we're being said to the guest. I was so appalled to hear and see this. The front desk lady was antagonizing whatever issue the guest was having she was arguing and cursing with her. I don't think this kind of professionalism should be allowed no matter what the situation was. Employees should never come at a guest that way. My husband and I ended up leaving early the next morning we spoke to the front desk lady she was so sweet and she who was so apologetic and she said she would pass this on to her manager. I will never stay at this hotel if you have employees working there thinking it's okay to curse from behind the desk!

    5
    « Recommended by a friend and I can see why. »

    A truly nice hotel with a decent breakfast included. (Yay, for bacon!) The room was very large and the bed truly comfortable. A great place to crash if you're in the area. This hotel does not have an elevator so be sure you can hike to the second floor or that they will work with you to get you into a downstairs room if you have mobility issues.

    3
    « Was ok for an overnight stay »

    This was a good hotel for the price. I had a smoking room, something that is hard to come by anymore, so I had no problems with smoky hallways. The room was clean and the bathroom very nice and big. The furniture was a little worn out but I expect that in an Inn.

    4
    « Pleasant stay at Best Western »

    I recently stayed at this hotel while visiting Texas with family. Nice hotel, the Texas shaped waffles for breakfast was a nice touch. Not the best experience but definitely not the worst. I would stay again. I included a picture of the view from my room not bad.

    5
    « Only place I stay when Im in Town »

    Outstanding comortable place. I've stayed in several hotels in Copperas Cove and this is the best. One of the friendliest staff's I ever dealt with from owner to employees. Well maintained and great pool.

    2
    « Not smoke free »

    The hallway was full of smoke at all times. Needs better exhaust system or reduce the smoking inside. The bed was lumpy & uncomfortable. The eggs were terrible & there was no meat for breakfast. Could have had extra towels in the room.

    4
    « Great »

    The stay was great. Room clean. Everyone was friendly. Check-out is at 12, which is good if you stay out late. Only complaint is cleaning ladies really loud at 9am when you are trying to sleep in. Great location. Walmart right across, theater down the street, restaurants nearby. Very reasonable prices!!! I would definitely stay again.

  • 5
    « Telling it like it is:) »

    We enjoyed our stay , and would go back again. Everyone was warm and friendly from check in over the phone to checkout at the counter Breakfast was good, I just wish there had been some bacon /sausage. They did have sausage biscuit.

    4
    « My stay at Best Western Hotels & Resorts »

    I always enjoy staying at Best Western. The staff is very friendly and helpful. The location makes it easy to shop at the 24 hour Wal-Mart or if you decide that your hungry there are a couple of fast food places opened with in walking distances, ie, Whataburger.

    4
    « Excellent Staff »

    The staff was very friendly and helpful. The room could have been cleaner especially since they have a strict no check in till 3:00pm. Overall this was not a terrible experience. The room advertised and I had booked had a sleeper couch but when we checked in there was no sleeper couch. Please do not take this as a bad review because its not a bad place to stay and we will probably use this hotel again in the future.

    4
    « Best Value & Quality for the area »

    This Best Western was the best value and the quality of the service, rooms and amenities were the highest any in this area. The staff was exceptional, all of them. I would stay here again when I am in the area.

    5
    « Best, Best Western »

    This Best Western is one of the best in Copperas Cove, Texas. The staff is very nice and goes out of their way to help you. The place is always clean and present to stay there. The room we stayed in was clean and very nice. We had a suit and loved the way we could have family members over and have lots of room to move about.

    3
    « decent hotel »

    We stayed at this hotel for two nights while visiting the area. It was a good hotel but would probably check out another hotel next time. The people behind the counter are very friendly. The buffet type breakfast was very good. The one thing that lost them a higher rating was the staff that did the room. The beds were made but they didn't clean the bathroom very good, if they even went in there at all. The soap wrapper on the edge of the tub, which I forgot to throw away, was still there. The coffee pot supplies were not renewed. I drank the decaf, they did not replace it and didn't give any more sugar or creamer, which were used the previous day. And this, probably not their fault, was the tv cable went out our last night, all channels, so nothing was on the tv. When I went to the front desk I couldn't find anybody. Because of these we would probably not return.

    5
    « Best Hotel in area »

    This is our 5th stay at this hotel since it was built. Our room is always clean and the staff friendly and very helpful. It was nice to have the buffet breakfast with a variety of hot and cold foods. This hotel does have WIFI, business center (fax etc) free newspapers (local and USA Today) and also an indoor fitness room. The only downside is that the handicap parking area in the front of the hotel is not well lit. I brought this to the attention of the manager who said it will be corrected. Will continue to stay here.

    3
    « Best Western - Copperas Cove, Texas »

    A clean property and a good value for the money. Room was comfortable and clean with usual amenities. This two story hotel does not have an elevator. Guests with limited mobility should request a ground floor room for their stay.

    1
    « Never again!!! »

    I've stayed in this hotel at least four days a month for over a,year while in the area on business. I had always had a comfortable room and friendly service until this time. The hotel manager has absolutely no business dealing with any customers. He was rude, disrespectful, and refused to give me a receipt to show my credit card was closed out. When asked about the receipt he told me I was stupid and didn't know what I was talking about. I have since started staying at the hotel next door with much better service. It's a shame this location has such a horrible manager because the other front desk clerks that were friendly and knew how to provide good customer service have been run off or left.

    5
    « Great place to stay »

    Best Western Inn & Suites, in Copperas Cove, TEXAS has always been the best place to stay. The staff are very friendly and helpful. The place is always clean. Sometimes we have checked in late and our room is always available. We like to stay in the same room and the Best Western in Copperas Cove always try to give us the room we like so much.

  • 5
    « Great place to stay. »

    The staff is very nice and helpful. We have stayed here many times when we come to visit family. We have never had a problem with this Best Western. We have been there so many times we the staff thinks we are family.

    5
    « great front dest associate »

    kristi was extremely helpful and always cheery loved her personality and smile great experience because of her she went above and beyond to make our stay as comfortable as possible. her attitude will make us come back again... if she is there lol

    5
    « Best value and Great Place to stay »

    We always stay at this Best Western when we are going over to Temple to the VA, as we like to enjoy the sites, history and little towns around that part of Texas. We take in a whole day of "fun stuff" before our annual medical visit.

    3
    « In need of some detailing and renos »

    I have stayed here loyally since new and while I still like it , I am afraid that it needs some upgrading. The location is very quiet and convenient. The staff is friendly and helpful. The complimentary coffee is usually cold. The free breakfast is good except the hash browns which are bland. My room was ok except there were white stains on my blankets in various places and my pillow smelled like puke. In the bathroom there were hairs on the edge of the bathtub and the toilet caulking was grimy and separating from the toilet. The table in the room had wear spots on it. The carpet feels grimy like it was steam cleaned a hundred times. Please renovate this stuff so I can come back

    4
    « Good Value »

    Closest hotel to Colorado Bend State Park that was decent & economical (found good rate online). Would have preferred to stay in Lampasas as its closer to the park but the hotels in Lampasas are limited - 1 hotel was super scary and another was over our buget for a 1 nite stay. This hotel was a little drive but conveniently close to a movie theatre, walmart and lots of places to eat. Hotel was pleasant, friendly staff, and had large, quiet room for us. Large restroom very nice. 2 problems - 1) our room was on 2nd floor and there is no working elevator. 2) pillows not to comfy. Free full breakfast had biscuits, gravy, sausages, eggs, cereals, juices, coffee - good variety. Dining area was crowded but appreciated the trays so you can carry the food to your room where it was quiet. Would stay again.

    4
    « Clean and a good nights sleep! »

    This was our 5th stay here. I'm very picky with cleanliness and this place I feel completely comfortable with. Rooms and bathrooms are clean. Beds are comfortable. Hotel is quiet. Breakfast was just okay on this last visit. They use to serve bacon but this time it was sausage and biscuits. Mine was a little too sweaty and I couldn't eat it. The only thing I can complain about is that there is a cigarette smoke odor in the hallways. But the place is clean and the rooms don't have that odor.

    1
    « Not Good »

    Cleanliness!!! The cleanliness was horrendous. There was a seminal fluid stain on the bedspread under one of the pillows, there was a grotesque amount of hair built up and collected in the shower drain and strands of dark colored hair stuck to the light colored wall in the bathroom. The carpet was dingy looking and had some gum pressed into the carpet beside the bed, which someone had attempted to remove, but what remained of the gum was still tacky and stuck to your foot when that unsuspecting person steps out of the bed first thing in the morning.

    2
    « Needs a makeover »

    Towels were rough and worn. Hall stunk with cigarette smoke. A/C not working in our room. After more than an hour they finally switched rooms for us. The hotel seemed run down and in need of updating. No elevator for 2nd floor.

 

Venir à l'hôtel ...

Toutes les directions


Depuis : toutes les directions. L'hôtel est situé à 8 kilomètres à l'ouest de l'entrée principale de Fort Hood. Le BEST WESTERN Inn & Suites est situé à l'est de Copperas Cove, sur l'US Highway 190.

 

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