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BEST WESTERN Plus Cary Inn - NC State,  Cary

4.0/5  - basé sur 468 notations.
1722 Walnut Street, 27511-5931, Cary, United States - Voir la carte
+1 919 481 1200 +1 919 467 7535

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Les points forts de l'hôtel

  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Air conditionné
    Air conditionné
  • Parking gratuit
    Parking gratuit
  • Piscine extérieure
    Piscine extérieure
  • Blanchisserie sur place
    Blanchisserie sur place
  • Connexion à Internet sans fil dans les parties communes
    Connexion à Internet sans fil dans les parties communes
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Note des voyageurs TripAdvisor
Sur la base de 468 avis de voyageur
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Galerie photo :
Les hôtels de l'État de Caroline du Nord associent l'hospitalité du sud et un bon rapport qualité/prix, et notre hôtel de Cary incarne le meilleur des deux. Les hôtels proches du parc d'expositions de l'État de Caroline du Nord permettent aux clients d'assister facilement à des événements spéciaux. Les hôtels du centre aquatique Triangle sont idéalement situés près du centre. Ainsi, les clients de notre hôtel de Cary sont proches de tout. Que vous soyez ici pour un événement spécial ou simplement pour vous détendre, laissez notre personnel amical prendre soin de vous. Notre hôtel de Cary est proche de l'université d'État de Caroline du Nord, et nous accueillons fréquemment des étudiants, des familles, des membres du personnel et des professeurs. Les hôtels proches du Hunt Horse Complex offrent tout ce dont les clients ont besoin pour des vacances inoubliables. Que vous soyez ici pour la remise des diplômes ou pour un événement à l'amphithéâtre Koka Booth, votre lieu de séjour est important. Profitez de la proximité du parc d'expositions de Caroline du Nord et du centre aquatique Triangle lors de votre séjour dans notre hôtel. Le stade PNC Arena, stade des Carolina Hurricanes, est un lieu populaire et animé, avec magasins et restaurants. Le festival d'art et d'artisanat Lazy Daze nous amène de talentueux visiteurs de tout le pays. Assistez à un match au stade de football Wake Med, stade des Carolina Railhawks, ou à un événement au stade de baseball USA Baseball Complex. Notre hôtel de Cary accueille fréquemment des voyageurs d'affaires en ville avec le parc d'activités MacGregor, le parc d'activités Crossroads, le parc d'activités Regency et les bureaux du gouvernement de l'État. Les magasins et restaurants de Crossroads sont juste enface de l'hôtel, avec un grand parking réservé aux autobus de visite. Récemment réaménagé, avec un centre de fitness ultramoderne, des suites de deux chambres avec cuisines et petit déjeuner chaud gratuit, vous vous sentirez comme à la maison. Votre petit déjeuner quotidien inclut gaufres, fruits frais, pâtisseries, yaourt, céréales, et bien sûr café 100 % Arabica et jus de fruits. Commencez bien la journée, nous nous occupons de tout. Réservez votre chambre dès aujourd'hui au BEST WESTERN PLUS Cary Inn, en Caroline Nord, et découvrez les États de Caroline !

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Avis de nos clients


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Basé sur l'avis de 468 voyageurs
 
NOTE ATTRIBUÉE CONSULTEZ LES AVIS POUR RÉSUMÉ DES NOTES
Excellent
 
188
Très bon
 
137
Moyen
 
80
Médiocre
 
42
Horrible
 
21
En couple En couple 85
En famille En famille 159
Escapade entre amis Escapade entre amis 29
Professionnel Professionnel 124
Voyage solo Voyage solo 44
Propreté
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Chambres
Service
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Rapport qualité / prix
BEST WESTERN Plus Cary Inn - NC State,Cary
  • 5
    « Best Western Stay »

    The staff was genuinely polite and caring. The room was clean. Looked like they need to do some professional caulking work on the tub, as it was patched but not a very good job. Looked sloppy and unappealing. Otherwise everything was in order. Comfortable, relaxing and quiet.

    3
    « Odor issues.. »

    Stayed here for the weekend on business. Bed was ok, not the best in being comfortable. My room had an odor to it, that Febreeze nor Lysol could cut. I went through a can of each in 3 days. When you walked into the hall, there is a mold/mildew/musty odor that is quite disturbing.. But the room had a old, stuffy, I can't describe it odor. I am unsure if it was from the carpets that need cleaned or maybe the air unit needs cleaned. At any rate, it was so strong, my clothes were permeated with the odor. No refrigerator, no microwave which in turns has you purchasing a soda on grounds for a whopping $3.00. Upon arrival, my reservation had been lost. Maybe that was the clue to go next door to Springhill Suites.. Breakfast was good as long as you got there early, maybe when it first opens so you can get things hot. Otherwise, the oatmeal is cold, the eggs are cold and so is the sausage. Just arrive early for breakfast and you will be fine.. I would stay again, but would check the room out first, or make them put me in an odor free room.. Room was relatively clean except for carpet..

    4
    « Family trip »

    Great customer service! The front desk clerks were wonderful and overall, our stay was perfect for the price. The building itself could use a little TLC to match the updated decor inside. We will stay here again!

    5
    « Home away from home when traveling Raleigh/ Cary on business »

    My choice when on business in the area and has been for years. Always treated great by the staff here and Wil was especially cordial on my last visit. Lots of good places to eat within walking distance, Rooms are big, clean and always comfortable. Quite property and I rest well when staying here ready for work the next day.

    5
    « Service beyond expectations! »

    Hotel-very Nice! Staff-very nice! Hotel room-clean, comfortable beds!, nice size bathroom, inviting decor, room temperature as needed, our room did not have refrig or micro, but was not requested, coffee service, hairdryer, plenty of soft, fluffy towels, lovely breakfast with loads of choices both hot and cold, laundry facilities available, and a very nice desk service lady named, Veronica, who assisted us with a special request above the call of duty. We needed about 15 extra large trash bags for a science event and it was late and we had forgotten to bring them and she allowed us to take some. That saved us worry and time hunting for a store. She was friendly and understanding. The breakfast area service people are very nice and all people here make this place like home away from home. The only small negative was a slight musty odor entering the room which seemed to not matter after a bit. Entry to rooms is from inside building with carts available to load luggage. Covered drive up area if raining. Overall a definite repeat hotel with nice restaurants nearby and easy access to main roads.

    5
    « Excellent customer service, great room »

    I booked 2 rooms through a 3rd party which put us in 2 separate buildings. Veronica at the desk advised us that only the 3rd party company could make the room change so we could be in the same building. With Veronica's help, the issue was resolved. She went above and beyond to help us and we will be booking directly next time. Rooms were clean and reasonably priced.

    4
    « Mad Dash »

    We were in a big hurry to check in---change and be off to an evening wedding---Will helped us make this happen. Plus he helped us sort out a couple of reservations concerning a future stay---very helpful!

    5
    « Sleep »

    The BW Cary is clean and well kept. The staff is friendly and helpful. On this visit the staff--particularly Will--went above and beyond to help us get into a room a little early so that we were on time for an event--despite being fully booked the previous evening. The breakfast has a nice assortment of food and there is a designated dining room.

    5
    « Excellent experience, will come again. »

    Everything was clean, comfortable and pleasant. Excellent value for a double queen suite. Special thanks to Wil, who was friendly and welcomed us warmly, then happened to be there at checkout, too. Thanks Wil!

    5
    « First time in Cary, NC »

    Very nice hotel. Staff was great. The breakfast offered was always satisfying and delicious. This hotel is in a central location that is very convenient to all road and restaurants. Will defiantly stay here the next time in Cary.

  • 5
    « Oustanding service »

    We had a one night stay here. The accommodations were clean and well stocked. We had a problem with the sink in the kitchenette and notified the desk. The gentlemen that helped us, I think his name was Yasir, was super helpful and immediately tried to find us another room. It looked as though he had trouble finding one and without hesitation booked us a suite at no extra charge. Our group was my daughter , her boyfriend and myself, so this was also more accommodating. Thanks Yasir and Best Western A+ stay!

    3
    « Lack daily cleaning of room »

    Over fair experience, room was not serviced 2 of the 3 full days of my stay. Front desk said they were not able to give me reward pints and I made my reservation through Expedia. Desk cleark could NOT find bath towels and gave us floor mats to use after our morning showers. Room was servied that day after we left. Room was not serviced the 3rd day. My experiance has provewn that one time its a mistake, 2 times is POOR managment

    5
    « SUPERIOR CUSTOMER SERVICE! »

    I recently relocated from the Raleigh area and had to return for some important business. On Friday, August 19, 2016, I was reviewing my presentation but could not print my outline-on no-! Veronica and Monalynn came to my rescue! The presentation was printed and I was on my way! On Saturday, August 20, 2016, Howard gave me directions that saved at least an hour on my trip to South Carolina. He also joyfully helped me with my heavy luggage. Do you know how many times I have visited hotels where no help was offered with my luggage-really?! I was back on Monday, August 22, 2016 and was warmly greeted by Yasir and Howard. I had planned to leave on Tuesday, August 23, 2016 but my appointments ran over. I was going to stay in another hotel closer to the highway on which I would travel; however, I remembered the superior customer service, comfortable rooms and drove back ALL THE WAY ACROSS TOWN (through busy traffic) to Best Western in Cary! And yes, the great customer service continued. Yasir remembered me and made sure that I was comfortable. Thanks again to Veronica, Fred, Monalynn, Howard, and Yasir, and Will- Superior Customer Service!

    4
    « Nice Room »

    I loved the layout of the room, but don't depend on being able to use the kitchen without cleaning the dishes first. The televisions were very nice and the furnishings were great. Friendly staff that is professional.

    4
    « The suites are the best »

    Back building have nice suites, recently remodeled. Beds are nice but a bit firm for me. Nice breakfast room also and staff was friendly. Will be much nicer once construction crews are not staying in back suites building as they are a bit noisy in the AM's and love to smoke on steps going into building. But overall, a nice hotel convenient to Raleigh.

    5
    « Much Better Than Expected »

    The AAA guide book gave only 2 stars so we were prepared for the worst. Was pleasantly surprised by how nice our room was. There was also a small exercise room and a swimming pool. The hotel is older but taken care of. The front desk staff was super helpful. For example, when we asked about a place for dinner they supplied us with a pre-printed sheet of non-chain restaurants. Also within walking distance of at least 3 decent places to eat. With breakfast included, we feel we got a good value for what we paid. Oh, and we had no problem with hot water, but there were not many guests.

    5
    « More than perfect hotel to stay »

    The suite was very clean , smells fresh , nice and roomy. Close to everything in cary , the moment i walked in , the front desk manager was very nice and helpful Breakfast was awesome. I recommend this hotel for super quality service , nice rooms and wonderful staff.

    5
    « I love this place! »

    This is a great hotel! The staff was very nice. It is in a great location. There was a Cookout and Waffle House in walking distance. The room was clean and spacious. I enjoyed my short stay here and would recommend this to anyone I know.

    2
    « No hot water »

    Decent room but since I do not shower at night I found out the hard way there was only cold water to shower in the morning. I checked out and was told the manager would contact me but after several attempts they just blew me off. Poorly run business.

    3
    « Started Great, Ended Poorly »

    When I first checked in, I had some heavy items to bring into my room. With no cart available, the front desk staff helped me carry them all into my room. Now this was excellent help and they asked me to write a review for them because of how thankful I was. And yes, they were helpful, helping me to carying them out the next day as well. However, as soon as I was in my room I found food in the fridge. On my second night I found ants in my bed. The next morning, a cricket in my bathroom and I discovered the shower leaked all over my clothes. I am not a squeamish person but these things all were just so out of place and shouldn't have happened. At this point, I feel that the front staff know house keeping is not great (maybe this is why there were easy clean tv remotes in the room) and were trying to make up for what could be a poor stay if the cleaning staff messed up. I booked on hotels.com and got $20 lower than the in house hotel rate. It was suggested to me by another stayer to book on the first floor because smoke was traveling up through the walls to the second floor from smoking rooms.

  • 5
    « Great service »

    great rooms, service, and breakfast. ive been staying at this location for 6 months and ive always been treated with the best service by Yasir, Fred, Monalynn, albert, deb,and Betty. Thank You guys! Great stay.

    5
    « Guest service »

    Guest services Wil made my entire experience a smooth one. Tremendous amount of professionalism, and outstanding attitude. Great price, clean, quiet and safe. Will definitely make this hotel my choice

    4
    « Good location. Excellent value »

    I enjoyed this hotel. It's close to Duke campus and I didn't have to spend an arm and a leg for a quality place. Make sure you ask ahead of time if the room has a Microwave and refrigerator, as some rooms don't have them. I found out the hard way and had an expensive pizza go to waste.

    3
    « Bad breakfast hours »

    breakfast ends @ 9 on the weekday, for people on vacation, that is not good service.the employees are lazy if they can't keep breakfast open for that additional hour like they do for the weekend. employees are there to work, not just stand around behind the desk!

    4
    « Trip to Arlen »

    We had a problem with our reservation and using our Best Western points. I called Best Western rewards because some how I had two reservations. The attendant at the Rewards help and Yasir the attendant at the hotel took very good care of us. We were upgraded to a King suite and received 2,000 additional reward points. We were very happy and satisfied.

    2
    « TAC State Championships »

    I've stayed here before so it was a no brainer to come again. We got to check in early, it was very quick and off to our room. We walked into the room and there wasn't a fridge or microwave in the room. I went back to the front desk and was told they were all out of microwaves and fridges and didn't have any other rooms available. We were 1st on the list if one came available. Since my son is a vegetarian and has special dietary needs these 2 amenities are essential. Despite this HUGE issue, I will say that the staff was super nice and of course very apologetic.This was very disappointing and I'm not sure if I'll stay at this hotel again.

    5
    « A Very Memorable Stay »

    I would like to thank the staff at Best Western Plus in Cary, NC for making mine and my son's stay so very comfortable and enjoyable. The room was perfect and the beds was so soft giving us both a very good nights sleep. Wil at the front desk was especially helpful and so friendly . Thank you, thank you for such a great stay and I am looking forward to returning to stay in your hotel again.

    4
    « BW in Cary, NC »

    Nice clean hotel. Breakfast service was very good. Beds in room were very clean & comfortable. We stayed in a suite w/small kitchenette which was a little run down but functional. Bathroom was clean but door didn't close properly & toilet bowl was not secured/anchored properly.

    4
    « Long Term Stay in the Extended Stay Best Western »

    Managers were great and extremely helpful. After a month of living there, they gave me a care package to ask how I enjoyed my stay. Cleaning staff did a good job each day of maintaining the bed and bathroom. Breakfast quality is average and the fitness center is okay (only a bike, treadmill, and weights machine). Outdoor pool area is nice. Enough room for parking and lots of places to eat and shop in the nearby area. Location is great, you can get right onto Highway 1 in no time.

    5
    « Exelent service »

    Maricela Rojas, Mariano Meza, Naomi Artwothl, they did the best job i had ever see in my travels, congratulations for them.Everything is perfect and a feel so good with you, i can return any time just let me tell you you're great .

  • 5
    « Last minute booking »

    This hotel was awesome! They had friendly staff and were very accomadating. They also serve a hot breakfast which everyone loves and is affordable. The room were clean and had everything my boyfriend and I needed

    4
    « Clean and modern with a great staff. »

    Had a reservation for Thursday but called to move it up to Tuesday. Will handled the change and was very professional. Had trouble with the keycard to get into the room. Took two trips back to the front desk and a visit from Yassir who was working the desk to get me in the room. The room was clean, comfortable and what I would expect of a BW Plus facility. The caulking on the bathtub was poorly done, but not a major concern. When I checked out, the young lady at the desk told me I'd receive my final bill from booking.com. I didn't use booking.com to book my room, as when I called to change the reservation, Will could not find any record of it. I went ahead and booked the room through Will and he matched the price I read to him from my booking.com confirmation.

    3
    « Locating the Best Western »

    The BW was very difficult to locate and get to. I would suggest that they get a much larger and better located sign. The room was fine, but I thought that the prices on soft drinks and snack were outrageous - about double what a vending machine would cost.

    5
    « Clean, Quiet, Comfortable and Pet Friendly!! »

    After 20 hours with no power at home and 97 degree weather due to storm we decided to book a hotel until power could be stored. Nothing available real close so we booked the Best Western/Cary Inn and we were not disappointed. Rooms were clean and beds were comfortable. AC stopped working so we were upgraded at no additional cost to a suite. Small kitchenette, sofa bed, table, chair, free WiFi, bedroom was in separate area, 2 TV's and free full breakfast next morning. Pets accepted. Front desk staff was able to provide a few menus. Deborah in the breakfast area did all the cleanup and setup. She is always polite and offered help to any guest that needed it.

    3
    « Decent for the price »

    For the price it is a decent hotel, however, I will spend a few more dollars for a nicer hotel next time. The room was clean, however the AC did not work, which is a pain in the middle of the summer. When attempting to contact the front desk by phone to let them know, I got no answer either night, after calling three times. Other than the AC and the lack of responsiveness from the front desk, it wasn't a bad stay. I would recommend this hotel if and only if you're on a budget.

    4
    « Clean, comfortable and pet friendly »

    My husband and I, with our chocolate lab stayed 4 nights while we visited our son and his wife in Cary. Suite was small but well equipped, clean and comfortable. Pet friendly part of hotel in a separate building from main lobby and breakfast area, which I thought was a good idea. Separate building had some covered parking. Staff were friendly, Cory, and lady serving breakfast. Housekeeper , Onega? Did a great job.

    5
    « Nice, Clean, Comfortable Stay »

    We really liked this hotel and found it to be very clean and comfortable. The staff was polite and we found nothing wrong with the room. We did not have breakfast but it seemed to offer quite a few options. We would stay here again.

    3
    « Best Western »

    Friendly staff, clean. No refrigerator in my room desk manager said that you have to request a room with one so diabetics be aware if you have insulin that needs to be keep cool. Don't wast your time with their breakfast they were out of orange juice and milk the fried eggs were cold like right out of a refrigerator. My last 6 hotels all had a refrigerator in the room standard. good wifi

    1
    « So Dirty It's Revolting »

    Had requested early check in when I made the reservation. Arrived around 20 minutes before 3pm to a very snotty response that - despite online availability and the parking lot giving the impression that capacity was low - there was apparently not ONE single room ready 20 minutes before check in. My room was dated, no natural sunlight, and overlooked the dumpster. Again surprising given the low capacity. Then I began to notice the dirt and grime. I have shoulder length blond highlighted hair. Found 3 separate short dark hairs throughout the shower and bathroom. The tub itself was gross and moldy throughout. There was trash in the butler sink. There were lost items (pens, kleenex, a business card) between the nightstand and the side of the bed. The luggage rack was covered in dust. The hallway carpet was dirty Sunday, Monday and Tuesday. It did not appear that it was ever vacuumed. There was a used q-tip by the pool. They came to scoop the dirt and leaves out of the pool around 2pm. Because people never use the pool before 2pm in the afternoon?!!! The worst part was that housekeeping broke into my room on two separate occasions. No knock. No announcement. Just walked straight in. Allegedly it happened on the first day because they messed up my reservation and had me checking out after only 1 night. Confirmed that I had late checkout (1pm) for the second day and housekeeping broke in AGAIN at EIGHT OCLOCK. In summary: every part of my reservation was not honored without 4 separate queries at the front desk. Staff were rude and unhelpful. The hotel AND rooms AND grounds were ***disgustingly*** dirty. Housekeeping will enter your room without notice. As a solo female traveller this is NOT ACCEPTABLE. I booked this hotel based on other peoples ratings. How on earth did I have the opposite (but provable with photographic evidence!) experience? Are those other reviews real??? I find that unbelievable.

    5
    « Best hotel in Cary, NC »

    Have stayed here numerous times. Always very satisfied. Employess are very helpful, breakfast is as much as you could expect. Rooms are very clean, beds are comfortable. Nothing bad to say. I'll be back there again next year.

  • 5
    « Great Place »

    Excellent facilities and staff. We have found this to be a clean facility and even when it was undergoing up dates, they seemed to stay on top of the neatness areas. I would recommend this Inn for those needing a place to stay in the Raleigh area.

    5
    « Best Western Plus is the Best! »

    I enjoyed my stay at the best western plus in Cary, NC. It is clean and neat. The staffs are very professional and kind. I love their waffle! Their breakfast is healthy with lot of choices of fruits. I definitely recommend this hotel.

    4
    « Nice vacation »

    I will say that we enjoyed our stay there. The check in was easy not Terribly friendly but very easy. The room was clean only down to the room was that the bathroom grout was dirty and loose. Beds were comfy and pool time was good. I enjoyed our stay here one major con I seen with this place was the lady who served breakfast in the morning was speaking loudly AT the people not TO the people. Almost yelling at people eating breakfast ... Very unprofessional and not personable.

    5
    « Jeff »

    I have been staying here 2 days a week for almost 5 years. I have watched changes in staff, upgrades in remodeling and procedure changes and fluctuations that my company has brought to the motel, and have noticed one thing continually...they aim to please their patrons. I am very content to stay here and would be disappointed if my Co. chose another motel because of price. I would gladly pay the difference myself, if allowed to. I sleep very well here. I thoroughly enjoy the breakfast. I am fully rested when ready to return to work. Knowing the manager's work ethic and what she produces from her staff is refreshing to see in action each week. I give my best recommendation to the Best Western Plus in Cary, N.C. Thank you all for making my stay a pleasure.

    5
    « Great family hotel »

    Loved the suite and the breakfast and using the WiFi. It was very rainy during our stay but we were able to park in a covered area and that made checking in and out very convienient. Full size refrigerator and seperate TV room was a plus for us.

    4
    « G »

    Great Hotel!! I Our family enjoys the breakfast especially! Such quality foods and choices. The hotel staff is very kind and make it a priority to be of assistant to make sure your stay is awesome. This makes us excited to return and tell others.

    5
    « thanks »

    Yasir and cory were great rep for bw, and helping me out with places to eat. They help me tried to find and apt to live in. The best part was that boh of them was ready to help a person that is from out of town to get setted in cary.

    4
    « Nice Clean Hotel »

    I stayed in Room 201 in May 2016 at this hotel. Check in was very pleasant. The room was clean and quiet. Continental Breakfast was included: all OK except for the pancake machine which cranked out paper thin oddly shaped "pancakes". Check out was very smooth.

    4
    « Very convient, good facility and pet friendly too! »

    Overall very good value for the money. Easy on and off the highway and very close to NC State where we were visiting. The lobby and outside grill/seating area are very nice. I can imagine families or companies renting out the outside grill area for parties. Plenty of parking, well lit gas station right next door. The hall way carpets could be a little cleaner, perhaps replaced, but otherwise the rooms were of good size, fairly quiet, good flat screen TVs, and clean bathrooms. And pet friendly is a big plus for us and out little dog, very nice.

    5
    « Wow! »

    Great customer service and reception! I purchased my room on an external travel website so I was a bit uncertain on the actual room and site quality, but just wow! The hotel is recently renovated and without asking, I ended up in a king suite that surpassed the size of my first rented college apartment! The location is nice- convenient to Walnut Street. I will say there is a bit of road noise, but nothing earplugs won't fix. Clean, spacious, comfortable beds, nice bathrooms, free water and snack- I would stay here again!

  • 2
    « Room ok; Breakfast terrible »

    We were guaranteed a nice breakfast per the ads. However, the hot oatmeal was not available. The container was unplugged. The waffle baker was broken. Guests had to use their hands to get bread for the toaster which was located across the cafeteria. Butter and jam were behind the toaster. The scrambled eggs were edible but the sausage was not cooked. No refrigerator in the room, TV remote was old and well used Sofa desperately needed to be replaced or at least have new springs

    3
    « Cary, NC Best Western »

    This property appears to be a remodeled older hotel. While clean and nicely appointed in its entry, the bathroom especially in our room was quite small and tight. Also, this location is quite difficult to spot upon arrival. It sits way at the back of the property it is on, behind several other buildings. That in itself is OK, but the signage directing to the hotel was not prominent and easy to miss since it was low to the ground and not of the typical BW logo seen across the country. The traffic pattern of the roads at the hotel are awkward to say the least. -- Quiet and reasonably comfortable however.

    3
    « Roomy Suite, comfortable bed but »

    The suite was nice and the beds comfortable. However, the room smelled of smoke. I am sensitive to the smell of cigarettes. The rest of my family did not notice. The suite was roomy and having the separate room for watching TV or changing was nice. For some reason I thought we would have a pull out couch, but it is just a love seat- so too small for sleeping.

    3
    « Needs an Update but Nice Staff »

    The rooms were a bit drab and in need of an update, but they were clean. The bathroom needed a better cleaning of the tub tiles and ceiling, but otherwise was OK. Thankfully the beds were comfortable and we had no trouble sleeping once we turned off the noisy air conditioner. The staff was very nice here and the location was convenient to downtown Raleigh at a more affordable price. The breakfast was good with something for everyone however they ran out of normal breakfast tea on Day 2 and my only choices were Earl Grey, Decaf, and some lemon flavored tea....whatever happened to good ole Lipton or Tetley? I was very surprised that the door to the breakfast room was closed promptly at 10am even though it was very crowded at the time....good thing I grabbed something for my daughter just in case.

    4
    « Clean, good size rooms and excellent value »

    My wife and I stayed for 4 nights in the king suite. The room is adequate in size with a full refrigerator, sink, dishwasher and seating area. The room was clean and a comfortable bed. This is excellent hotel for families needing a little extra room for children but also good for business travelers. The breakfast is ok, eggs could be better, as I believe they use the prepackaged eggs and just reheat, but overall it's good.

    2
    « Nice place but Power and Internet went out. No pots and pans in suite. »

    Nice and comfortable. My room was not ready or available at first during check out. There were no pots, pans or utensils available in the suite. The power went for over 6 hours. Nice place but bad luck i guess.

    2
    « Bad ! Bad ! Bad ! »

    Never experienced a hotel where the elevator lets you off with your luggage cart and the hallways to the left and/or right are either several steps up or down. Had to call assistance on checking in and checking out. Also, no luggage racks in room so had to leave luggage on top of a table or counter--quite ridiculous.

    5
    « Reviewing Best Western Hotels »

    I have found Best Western hotels to be the best value for the money paid. I belong to Best Western Rewards and get my share of free rooms. I have tried other hotels but come back to Best Western as they have a consistent quality level.

    5
    « Excellent Accomodations »

    The staff was friendly and most helpful. The lady that kept the room clean did a great job. The staff in the breakfast area did an excellent job also. Front desk folks were friendly and most helpful. This was our second stay at this particular Best Western. I would stay here a third time if the need arose.

    5
    « roomy, nice, clean »

    Stayed here to be close to the airport for early morning flight - convenient, clean, nice rooms, left car in parking lot while we were on trip - very helpful and kind staff. will stay there again next time we fly out. Great deal for the money.

  • 1
    « Dirty Rooms »

    Room was very dirty and sheets were not clean, and found a roach in room. Do Not stay Here! Told the front desk on call duty manger he could care less, but did give a refund. I believe the manger of the hotel knows its dirty and cutting corners to save a few bucks. But it has a negative outcome on the guest.

    3
    « Not Bad But Needs a Few Updates »

    Spent a week here in a kitchenette suite during December while on business. There were some pros and cons. Pros - pleasant and accommodating staff. Nice workout room. Nice breakfast area. Comfortable bed. Room was clean given its age. Cons - Furniture and appliances are dated and need replacing (note - not dirty - just old). Room was on the small side for a kitchenette suite - OK for one but had my wife/daughter been there it would have been cramped. Some rooms are right up against the interstate (this doesn't bother me personally but for others it might). Lighting in the room was bad. That might sound like nit-picking, but after a week the room just seemed really dim. Easy fix there. Overall a good stay. Best Western has built a pretty good rep for being in the 'high end' of the middle tier of hotels and this place was just a bit under the expectation. Again, not a bad stay, just needs some updates!

    5
    « Once You Get There, Your Stay is Great »

    The Best Western is located in a busy, high traffic area. The good news is there are a lot of restaurants around. The bad news is, the hotel is located down a small hill and it is easy to miss. We recommend turning in by the Jasmine Restaurant and following the round about. The other issue with traffic, is sometimes you need to make U turns to get into the hotel, so it is critical to be in the correct lane. We had a king room, which was spacious. Beds were comfortable. Breakfast was good, different hot food every day. Yes, the hotel is actually a split level, so with luggage it is essential to use the elevator. Only one luggage cart.

    3
    « Ok for what you pay »

    Positives Staff is awesome and very helpful. Location is exceptional Area is close to all your needs Negatives 2 buildings not attached. Had to walk in rain to breakfast as I was in the extended stay building Rooms are old and moldy smelling. Bring Lysol that did the trick

    3
    « Surprised »

    We were happy to see all the modern upgrades but were disappointed with the bathroom. The bathroom had been renovated except for the bathtub. With all these great improvements we don't understand why the owners took shortcuts in this area. The room was large and bed comfortable. Nice exercise room and business work area. The location is excellent. Close to I-40, shopping and restaurants.

    5
    « Staff was excellent! »

    I had my Bachelor party at your hotel, all my friends came down to help me celebrate. Yasir at the front desk made sure that all our rooms were together. He printed out directions to all the good clubs and bars that were worth going to. He definitely made our stay worth it. Breakfast in the morning hit the spot after going out the night before. Just a great place!

    3
    « Mediocre. .. Definitely budget hotel »

    Stayed for 7 nights. Staff was very nice and helpful. Warning.... there are a lot of stairs. Every level is broken up. Even if you take the elevator, there are still stairs. Housekeeping missed us once. Beds were comfortable. Pillows were small. Bought some for the stay. Bathroom sink/counters are nice and new. Tub is old. No microwave or fridge. Smells old despite more modern face-lift. A couple of restaurants nearby. Good freeway access. Breakfast was horrible. Probably won't stay there again. It was inexpensive.

    2
    « Rooms stink of stale cigarette smoke. Toilets have issues. Not impressed. »

    Toilets back up when flushed, water rises first to the rim then flushes slowly. There is a funky stale old cigarette reek that permeates the room. The staff is friendly enough, morning staff especially so. The breakfast is weak and lacking. I paid more than the room was worth for sure. It is close to the PNC Arena, hence the PLUS in the name and the reason we stayed there. There is a Marriott located behind the BW - next time. Would not stay here again.

    5
    « Amazing staff!! »

    Thank you to Veronica & Lesa for making the checkin process with my pet a breeze. Seriously the best experience and customer service I have ever had from a hotel. Great clean rooms and a jacuzzi tub!!! The hotel is a bit of a maze but easy enough to find your room. Located in Cary NC about 5 min from Dave&Busters and in a very nice part of the town.

    5
    « A Nice Place to Stay When in Cary NC »

    When we travel to North Carolina to visit family we always choose the Best Western in Cary. The extended stay rooms give us more living space than other hotels and we are located close to Raleigh and other areas in the Research Triangle. The rooms are comfortable and clean and the staff very helpful and friendly.

  • 5
    « Great stay in Cary »

    This was a great, convenient hotel, located right off of the interstate, within minutes of the PNC Arena which was the reason for our stay. The room was extremely clean, and it had been recently updated. This would be a great place to stay for an extended period of time due to the fact that the room had a mid sized refrigerator, dishwasher and stove burners with a small sink. Not sure about the quality of the breakfast, due to the amount of people staying that night, we decided to find another place to eat. Great staff at the front desk, we will be staying here again!

    4
    « Nice location »

    The hotel is near two major shopping centers within 1 mile. AAA only gave 2 diamond rating. I feel like staying at a 3 diamond rated property. I stayed at room 210 and it was renovated. The buffet breakfast improved a lot since I stayed there a few months back. Everybody from front desk clerk, breakfast attendant and housekeeping all had a happy smile and made me feel welcome as a very important guest. Although the hotel is near a highway, but it was a quiet night sleep.

    4
    « Good place to sleep »

    Liked the king bed and the love seat. Didn't expect the microwave & fridge - so nice surprise. Staffers seemed very helpful - even when I had a wait a bit for the room to be readied. The staff had just had a huge guest departure and arrival - but they were still smiling and helpful.

    1
    « Awful »

    This place was terrible. We arrived to a domestic violence situation in the lobby. This should have been a sign. 2 rooms later we decided to eat the cost of the night and change hotels (they refused to refund us even though we only left our bags in the room while at a wake). The second rooms carpet was literally squishy from the water under the carpet and we were on the second floor. The first room was in the non smoking suite building. Obviously, it had been smoked in for a long time. Bathroom had mold. Room was filthy. I will never stay at a best western again (I thought the plus would make it ok - soooo nooooo).

    3
    « Breakfast »

    After working all night arrived at the hotel expecting a nice full breakfast as advertised on hotel site. Hours for breakfast are 6am to 9am. Saw gravy for bisquits and gravy and asked if more bisquits were coming out. Was told no but other food would be out in 10 minutes when cooked. There should be food available for people till 9am. If thats the case put a sign up saying no more food made after a certain time.

    1
    « Bad experience at hotel »

    When we got there the staff was nice. When we got ready to use the business center the computers would not work so the staff was very helpful and gave me an email to send the papers I needed to print to them downstairs so they could print it out for me. I appreciated it. When I first got to the room I noticed a plunger by the door. When I went in everything was clean and the bathroom was also and we used it and everything was fine. Later on that night we used the bathroom and it would not flush and almost ran over so I called the front desk. They sent someone to plunge the toilet and didn't offer to move us to another room or anything and he said I will leave the plunger here for you and if you have any further trouble let us know. So when we got up in the morning and used the bathroom it overflowed and would not flush. Also the housekeeping people kept knocking on the door checkout was not until 12 so don't know why they kept knocking on the door. So we left and when I told the lady at the front desk that the toilet overflowed she went back and told the manager on duty and she told her sorry she paid with Priceline nothing we can do. Didn't even come out and apologize or offer any type of compensation a free night stay or percentage off another stay nothing. I will not recommend this hotel to anyone if the manager on duty does not even care about the guest that have been inconvenience. The staff was very nice and willing to help but that put a lasting impression on me as far as not wanting to stay at a Best Western again.

    4
    « TAC Swim Meet »

    The staff was very friendly and attentive. My bed was so comfortable and I slept great! There was plenty of hot water for showers and having a mini fridge and microwave in the room made meals a snap with a vegetarian in the family. I can't say enough how convenient the location was and it made this a great meet for us.

    5
    « Great Place »

    For a moderately priced motel, the facilities, and staff are excellent. We are in Raleigh every other month and this is were we will stay during each visit. The facility is close to the places we visit while in the Raleigh area, the cost is reasonable and the staff have always been top notch.

    5
    « Customer Service »

    We were looking for different hotels in the area to stay and we came across yours. It's in a perfect location next to everything. Shopping, food and things for the kids to do. Yasir at the front desk help us out with anything we needed. He found us restaurants and a great museum for the kids. It was a terrific stay. Thank you!

    5
    « Great customer service. »

    Yasir was quite a gentleman. He helped my wife bring her bags in and we were checked in very quickly. Just very nice. Nthe rooms were very nice. Beds were comfortable, which is saying a lot because my wife is usually never comfortable. Breakfast was great. I will definitely stay here again.

  • 4
    « Good location, very good value, all I needed »

    This review is given for my husband who needed accommodation to attend a nearby conference in Cary. "A comfortable stay at a pleasant hotel that provided everything I needed for a brief (2 night) business meeting. No problems encountered, helpful staff, usual good BW experience.

    5
    « Ideal Hotel »

    Everything was great and professional. The front desk staff was friendly and knowledgeable about the area, the cleaning staff had everything sparkling and smelling great. Everything was in working order and clean. The wifi was fast. Great place to stay!

    3
    « Solid Value »

    The property is relatively old but it appears that the rooms have recently been renovated (the suite that I stayed in had fresh paint, carpet, TV's). Bed linens also appeared new and were very clean. The front desk staff was very congenial and helpful. My only complaint was that one of the TVs in my suite didn't work. Overall, I enjoyed my stay and would return, primarily because of the value.

    5
    « Overall Experience »

    On of the best hotel experiences in over 16 years of traveling for out of town/out of state swim meets! Very clean and comfortable room with full kitchen, and sitting area with TV, separated by a closed door from bedroom and bathroom. Larger than normal refrigerator, micro, toaster, coffee maker, plates, cups, glasses, utensils. A very nice bathroom, climate controlled heat/air via thermostat, extremely comfortable beds, pillows, and linens. Quietest room, EVER! Parking beneath building, well lit and secure entry, walk to hotel breakfast or restaurants, and very nice staff! Quality breakfast included, if desired. BEST DEAL for traveling to a sporting event with athletes, and/kids!

    4
    « Good location, very clean and comfortable »

    I was pleasantly surprised with this hotel. My room was spotless and the bed was super comfortable. I love the location with two restaurants located in front of the hotel. The asian restaurant was excellent!

    5
    « Very nice »

    Will stay here again. Staff is nice. Place Is very clean. I asked for extra pillows and got them quickly. Love the location. Everyone was friendly and that makes a big difference. Also at check in and check out, it was very fast and easy even though it was busy.

    5
    « Amazing Staff »

    It's rare to come across such dedicated and friendly customer service. The staff here works really well together and made me feel at home. Veronica has always helped me with my reservations and any issues I may come across which is rare. The room was clean and cozy and the breakfast is alway good and hot, I shall return!

    4
    « Always love staying here »

    We stay here almost every time we visit the triangle area .This is about 3-4 times a year. We are coming back to stay Valentines weekend again. Staff very nice. Great business center.The computers both work well. Extended stay building in the back very peaceful

    5
    « Great customer service. »

    We found a really good deal online for a two night stay. They had a king suite with a 2 person jacuzzi tub. It was my bviyfriend's birthday and he was very excifted about the jacuzzi. Unfoirtunately, the room we checked into jacuzzi tub was broken. Yasir, who was working at the desk was very diligent and helped us right away. He moved is to a new suite and comp'd our room for the night. The customer service alone made this hotel worth the stay!

    4
    « Very Nice for the Price »

    Stayed here on New Years Eve because the price was cheaper than other nearby hotels and it was right off the highway. Booked a suite and was very surprised by how nice the room was for the price we paid. The bed was comfortable and the room was very clean. I would definitly stay here again

  • 4
    « good hotel »

    This hotel is located in quiet location near lots of food aminities. It has plenty of parking lots. Overall it is a good hotel. Worth the money. Breakfast is quiet decent. Front desk staffs are very polite and considerate.

    5
    « Shuttle driver. »

    I drive for Holland and we are contracted to stay here and I've never heard a complaint yet from a single driver. Last week we had a full van heading back to work. Well, to make my point..I'd left my portfolio on the ground. Orlando (the shuttle driver) made a point of making an extra run just to retrieve it and get it back to me at the terminal. That is one heck of an employee!!! My job depends on that thing and he couldn't have been more gracious or helpful. Thank you Orlando, and to the whole staff. We love staying there.

    4
    « nice »

    It was a nice hotel. The breakfast was ok. The machine made pancakes, the reheated bacon, and the packaged scrambled eggs were not too great. Everything else was good. Except for whatever in the room made my eyes red and puffy. They have cleared up not that I am home.

    5
    « Clean, friendly, and a great place to stay »

    The lobby was warm and inviting, replete with a vending station stocked wth toiletries,soda and beer (available for purchase) and a complimentary coffee station. Our suite was spacious and clean. Beds were comfortable. The hotel provided many easily accessible smoker outposts outside of the hotel (for those who are still smokers). And the location is within walking distance of several stores and restaurants. We found the breakfast bar to be outstanding with a wide range of breakfast options, both hot and cold. Buffy and Yasir were professional, courteous, and friendly. We recommend this location.

    5
    « Great place to stay: updated, friendly staff, great location! »

    We stayed here while in NC for graduation. The staff was very accommodating and even let us use their common space to host a small celebration. Our interactions with Buffy, Yasir, and the wonderful lady (sorry didn't get her name!) who was in charge of their breakfast were great! The hotel is located less than five minutes away from a major retail area that includes Target and many restaurants as well as retail establishments. It is also right off the highway so you're ready to go!

    5
    « Nice Hotel »

    Suite was roomy and comfortable. We were happy with our stay. Breakfast was good. Checked in with Buffy and Yasir and they were very friendly and helpful. Will come back to stay here when we are back in the area. My only recommendation is that you can see it was recently updated but the front lobby carpets could use a cleaning.

    2
    « breakfast buffet »

    i would not recommend staying here,breakfast bar terrible,the food was cold,the coffee had chunks in it,the creamer in the refrigerator was sour.no explanations were given for the above problems.no discount on the room was offered.

    4
    « Family Time Affordable »

    Buffy was very helpful correcting my reservation and room accommodations! Fred was very helpful making my reservation plans after they were missed up! They both went out of their way to make me and my family feel pleased with our stay!! The room was nice and breakfast was excellent!

    4
    « Very well kept-up motel »

    Old doesn't mean "Rundown " This place is super clean, fresh looking & well maintained. Nice rooms,& convenient to everything. Staff is friendly and helpful. It's a little tricky to get into but is well worth it!!! Mike

    5
    « Close by. »

    Ourh home flooded Christmas eve and we have been staying here and Buffy and Yassir have been great in helping us in this rough time. It's close to both of my jobs and it's clean and the breakfast is good .

  • 4
    « Christmas Stay 2016 »

    This hotel is very clean and has an excellent continental breakfast. My complaint is with the staff. I used gift cards to pay for one of my nights at the hotel and this became a big problem for some of the staff. It worked out thanks to another staff member who was concerned about my convenience and took control of the situation.

    4
    « Clean, Affordable »

    We stayed 3 nights while in town. This was our 2nd stay at this hotel. The room was clean, affordable, and the beds were very comfortable. It's a little difficult to find, even with GPS, but we would stay again. And, Fred was great! Lots of shopping nearby too.

    5
    « Outstanding »

    Ms. Buffy is such an amazingly professional. She made me feel wanted and made sure that everything was up to standard. She demonstrated the extraordinary character of a customer service representative and because of her I will be a repeat customer

    5
    « visiting great gran children »

    no complaints, great service, staff very helpfull, thanks Fred Will continue to go back to Best Western and we do recommend our friends to do the same There were many malls to go to, while we did not go sight seeing we did observe that there were many places to see or go to. Near by the hotel there were a lot of restaurants and many different types.

    5
    « Great Stay! Great Staff! »

    I've stayed twice this week while in town working at NC STATE, I commute and have stayed at many hotel in the Triangle.. both times here have been really nice. Yasir, Buffy and Veronica are all great at what they do. I felt welcomed, at home and like I could stay here anytime. The room was clean, beds really comfortable. I usually check out way before the established time, but I left at 12pm this time. I thoroughly enjoyed my stay! This may not be any of the ritzy, more elegant places, but quality service by down to earth and professional people who take care of you, beats elegance any day. Thanks for a great stay!

    5
    « Thanksgiving Visit »

    The place is awesome. It is surrounded and close to a lot of eatery or restaurant specially to a Grand Asian Market if you love Asian place. The hotel is clean, staff are nice and breakfast is fine. My room had no refrigerator but upon request, they brought one to our room. They have a table for internet user and tables to watch TV in the lobby.

    5
    « HB »

    Very clean. Nice staff. Yasir was very helpful. I got lost a lot and called him a dozen times and he got me everywhere I needed to be! Thanks for the great hospitality! I would highly recommend this hotel for anyone staying in the Cary/triangle area.

    5
    « Excellent staff »

    Hotel was great and staff was awesome. Yassir was especially amazing--friendly, knowledgable, and went above and beyond to help me out with some information about the area. Very relaxing stay which is what I wanted. Hotel was clean and well Maintained. I have stayed at hotels in the past and not had the type of friendly staff support I enjoyed here--everything you could ask for and more!

    3
    « november trip 2015 »

    Hotel was clean and staff was friendly. Was hard to access from one direction due to the concrete center line of the road plus the entrance from the road is basically hidden and difficult to find. Many food choices available at breakfast but seating is limited in breakfast room.

    4
    « Update in Progress & Square Pillows »

    The hotel is working on updating different parts of the room. The bathroom had a new sink area but not a new tub. Bed was nice....while the furniture hadn't be upgraded yet. Nothing wrong with staying at hotel; they just haven't upgraded everything yet.

  • 5
    « Travel »

    Very nice place to stay, even while undergoing a remodel. Staff we dealt with were courteous and helpful. Clean room and facilities. We will stay here the next time we are needing a room in the Cary NC area.

    3
    « Looked good until you look at the physical condition of the bathroom, »

    We should have realized right away based on the indifferent attitude of the staff at check in. But we really noticed that at checkout that we were not asked how our stay was. The room was clean but the bathroom ceiling had not been fixed since an apparent leak left open holes and stains around the fan. The person who put caulking around the tub gets first place for world's worst caulking job. Last but not least was a permanent yellow stain in the tub. Considering this was a BW Plus, I can only surmise the plus is not for maintenence.

    5
    « Great hotel, Great Location »

    We were very pleased with our stay at the Best Western Plus Cary, NC in October 2015. We stayed in the suites building, which is separate from the main building, which wasn't a problem since they are only about 25 yards apart. The suite rooms are great for staying with children, as the bedroom is it's own room, so you can put the kids to bed, close the door and have the nice living area to hang out in. The breakfast was nothing special, but there was a nice selection and it's a great value included in the room fee. The room was clean and nicely decorated. We didn't have any problems, and the staff were always nice. We will stay again the next time we are in Raleigh, as the location is great for getting around town.

    4
    « Best Western Cary Inn »

    Good hotel for the price that we paid. Big breakfast and nice rooms We were close to everything we needed in Raleigh being right off the highway. Nice eating places near by with very good food. The staff was very nice. I don't care for the pillows that Best Western uses in their hotels. They could do with an upgrade.

    4
    « Nice Stay »

    Undergoing extensive renovations, so I am sure this hotel will be great in the future. Clean and well-appointed, with helpful staff. Close to several nice restaurants. Good breakfast available. Comfortable beds helped a lot.

    4
    « Very Pleasant hotel »

    We were here for a brief overnight stay. It was very nice: wonderful staff, clean room, and nice breakfast. There were a few renovations happening on the 2nd floor so it a was little dusty, but it never travelled into the room. The breakfast hit that sweet spot: not too much food, but more than just cereal and pancakes. Overall, I would definitely stay here again and recommend this to friends who travel through the area.

    2
    « Messed up reservations and lost item never found »

    I recently stayed here as a volunteer for a non-profit organization. The organization made the reservation and it should have been pre-paid. There was a mix up about this and i had to pay my own bill. The front desk staff was not too concerned or interested in looking up the original reservation. Then the room was really hot and i called the desk to ask about adjusting the temperature....he said there should be a button that said ac/heat on bottom of thermostat....there was not...i cracked the window and listened to highway noise while i tried to lower the temperature. It eventually lowered with thermostat but fan could not be controlled and it was uncomfortable to sleep until it cooled off. Then, due to my mistake, being in a hurry, I left a pair of jeans, with my extra car key, and some cash in the room. I am certain that i left them. I only had the pair of jeans i was wearing and the pair from the previous day with me. They were not in my car or suitcase so they were definitely in the room. I called repeatedly trying to locate this item...the car key in particular....it was a key fob and very expensive to replace. I called the day i checked out and housekeeping wasn't available to check with until next day....i called 5 or 6 times afterwards. Was told i would be called back one way or another and wasn't .....i expressed i didn't care about the cash....just the key. I never got an I am sorry until today when i was transferred to housekeeping. She did say she was sorry but they never found them. My point: They KNOW who cleaned the room. THEY have a problem...yes, it was my fault for leaving the items but i am sure that is common in the hotel business. The staff just had a general lack of concern for the customers and need customer service skills. I would not recommend this hotel or stay here again... Disappointed

    2
    « Dated and dirty »

    They are getting ready to start a renovation, but carpets and shower were really dirty. A good bit of mildew and pink stuff in shower. The bathroom floor in the corners were dirty. The carpets needed to be pulled and replaced.

    4
    « Great place to stay »

    This was our first experience with this hotel. We had a great experience upon arrival. We were greeted with superior customer service by Avon at the front desk and others. The breakfast was great as well,the best we have experienced in our travels. The breakfast attendant was very friendly and went out of his way to serve the hotel guests.

    3
    « There's more to a hotel than four walls »

    Normally I would give this place a 4 or even a 5 star review. It has very acceptable accommodations. The bed was comfortable and the room was clean. The location was near lots of food establishments. I would consider staying here again. The reason for the mediocre review: The rude service at the front desk. If I have a question about something, I don't appreciate a greeting of, "what?!" as if I'm imposing. I had an issue on a mistake THEY made on a bill. There was no, "I'm sorry this happened..." "Let me see what I can do." This person has no business being in a customer service position. So all of the hard work the other people do to clean and maintain is ruined by you.

  • 4
    « Suite well apportioned and comfortable »

    I am sold on suites now, as one person can be up reading with light or watching TV, while the other gets to sleep in the dark. Liked that there was a door between the 2 rooms. Suite was not much more expensive than a plain room! Rooms were large and comfortable. Fridge was a nice size with a real freezer. I cooked my own eggs in the morning on the burners (which were a bit crooked, but still worked), since I prefer my own food to any hotel breakfast a this level. The shower was wonderful - with a great shower head with a beautiful strong spray of hot water. The only possible downside for me is that is was an old building (though apparently remodeled) and I did my share of sneezing. Not sure if there was mold or mildew setting me off, as it was not visible to me in the room. All in all, it was a pleasant place to stay.

    5
    « My stay at BEst Western is always great! »

    I travel to the Cary NC area often for business and I have been very pleased with the attentiveness of the staff. One staff person, in particular (Avon) is always helpful and checks me in with a warm smile. During my most recent stay, I needed to add an additional night to my reservation and as soon as an opening was available she let me know and I was able to add the additional night. I was very grateful that she remembered my dilemma and went out of her way to help me with that situation.

    2
    « Room by outside entrance »

    Rewards member that has been using this hotel for years. We were given a room by a outside entrance. Asked to be moved to another room and were denied because the hotel was full. Asked if all other rooms had been checked into and was told that they were.......while people were checking in right in front of me so we weren't the last to check in. Very disappointed with the lack of service and accommodation. We were staying another night but may just check out tomorrow and drive tomorrow night. Room has no frig no microwave and was pretty sparse and very well worn. Looks like we need to go elsewhere next year.

    5
    « Wonderful hotel! »

    I highly recommend this hotel.. Avon, the desk clerk, provided excellent customer service. She really made us feel right at home during our stay.. the room was very clean and renovated. I liked the location of the hotel as well..it is not located in a busy area which I like.. I have finally found my Raleigh hotel!

    2
    « you can find a better place to stay »

    have some people working the desk who seemed to be working there. There was a car parked outside blocking the entrance way that stayed there all night. The trash outside where you check in was overflowing all night and the next morning while the person inside did zero. Mexicans constantly came in the side doors. The breakfast was not good and the milk was not milk. This place is behind some food place and hard to find.

    5
    « Great place to stay »

    Clean , comfortable and close to Hospitals an areas of interest. The staff is please tell and helpful and the breakfast was great. Is close to Dorton Arena and the football stadium. Close to Research Triangle and shopping mall.

    3
    « Not Quite Worth the Cost of Staying »

    When I spend nearly one hundred dollars for a room I hope to get more than a t.v. remote control. The room lacked a refrigerator (which I needed) and a microwave (which I wanted). Otherwise, the hotel was average to slightly above average. Difficult to find at night. I stayed on the second floor. Odd. Get off the elevator, walk ten steps, then step down three steps.

    5
    « Superb Hotel. »

    This is a great hotel. Very clean. Great location. Wonderful staff. It makes you feel like your home away from home. This is the only hotel I consider when I travel to the Cary/Raleigh NC area. This hotel is always an amazing experience.

    4
    « distance »

    this hotel is comfortable and near to almost all the places we decided to visit. The staff are friendly, and the breakfast are very good. The room is comfortable and quiet. Surely i will recommend this hotel to my friends.

    5
    « Great Stay »

    Great hotel! My room was very clean. The front desk gentleman, Fred, was very helpful with directions and places to eat. My kids loved the pool area. The hotel is located in a great area. I will definitely visit this hotel again.

  • 2
    « Rewards Point Guest Treated as second class citizen »

    I used reward points for this hotel. I was given one king when I reserved 2 doubles for 4 people. One person had to sleep on a pull out and could not get an extra pillow or blanket. They said they were out.

 

Venir à l'hôtel ...

Toutes les directions


Depuis : l'Interstate 40. Prenez l'US Highway 1 South (sortie 293), direction Sanford et Asheboro. Prenez la sortie Walnut Street (sortie 101 A) et tournez à droite sur Walnut Street. Le BEST WESTERN PLUS Cary - NC State se trouve sur la droite, derrière le restaurant Waffle House.


Depuis : l'aéroport RDU. Allez en direction du nord-ouest sur Airport Boulevard, direction West International Drive. Tournez légèrement à droite pour rester sur Airport Boulevard. Prenez la bretelle d'accès à l'Aviation Parkway South sur la gauche, jusqu'à l'Interstate 40 East/Raleigh. Rejoignez Aviation Parkway puis l'Interstate 40 East. Après environ 12 kilomètres, prenez la sortie 293 vers l'US-1 South/US-64 ...

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