BEST WESTERN Lehigh Valley Hotel & Conference Center,  Bethlehem

3.5/5  - basé sur 278 notations.
300 Gateway Drive, 18017-9076, Bethlehem, United States - Voir la carte
+1 610 866 5800

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Les points forts de l'hôtel

  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Air conditionné
    Air conditionné
  • Bar-salon
  • Parking gratuit
    Parking gratuit
  • Parking extérieur
    Parking extérieur
  •  Restaurant
  • Coffre-fort
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Note des voyageurs TripAdvisor
Sur la base de 722 avis de voyageur
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Situé dans l'historique Bethlehem, en Pennsylvanie, ce charmant hôtel multiservices offre des équipements et conforts modernes aux voyageurs d'affaires aussi bien qu'aux touristes. Le BEST WESTERN Lehigh Valley Hotel & Conference Center est situé au coeur de la pittoresque vallée de Lehigh, en Pennsylvanie, et offre un accès facile aux attractions populaires de la région et aux villes environnantes, notamment Allentown, Easton et Philadelphie. Promenez-vous dans l'historique Bethlehem ou admirez l'artisanat local de Banana Factory®, du musée d'art d'Allentown ou de l'unique SteelStacks®. Les familles adoreront Dorney Park et Wildwater Kingdom, le centre de découverte Da Vinci et l'usine Crayola®. Vous pourrez également tenter votre chance au casino de Sands, à 8 kilomètres seulement de l'hôtel. L'université de Lehigh et plusieurs autres établissements d'enseignement se trouvent à quelques minutes de cet hôtel de Bethlehem. L'hôtel est idéal pour les grandes réunions et les mariages de rêve. Notre espace réunion flexible de plus de 1 200 mètres carrés peut accueillir jusqu'à 800 personnes. Les voyageurs d'affaires apprécieront les services d'affaires de l'hôtel et la proximité d'entreprises telles que la zone industrielle de Lehigh Valley, l'hôpital de Lehigh Valley, Specialty Minerals, Booch Rexroth et bien plus encore. En outre, le BEST WESTERN Lehigh Valley & Conference Center est à cinq kilomètres seulement de l'aéroport international de Lehigh Valley. Spacieuses et agréablement aménagées, nos 192 chambres offrent four à micro-ondes, réfrigérateur, télévision câblée/par satellite avec HBO® et Internet haut débit. Commencez votre journée du bon pied en savourant notre petit déjeuner complet gratuit et, le soir, détendez-vous en prenant un verre dans notre bar-salon sur place, qui offre également des spectacles d'animation. Les autres équipements de l'hôtel incluent la plus grande piscine extérieure de la région, une aire d'entraînement et des activités pour enfants. Passez un excellent séjour !

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Chambre 1

Avis de nos clients

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Basé sur l'avis de 722 voyageurs
Très bon
En couple En couple 161
En famille En famille 233
Escapade entre amis Escapade entre amis 81
Professionnel Professionnel 159
Voyage solo Voyage solo 52
Rapport qualité / prix
BEST WESTERN Lehigh Valley Hotel & Conference Center,Bethlehem
  • 5
    « Average Best Western with a bright star »

    Room was slightly small, bathroom cramped but it was clean and would have been comfortable - if we hadn't been sick. (Have no idea about how the breakfast was - we couldn't eat) We arrived late afternoon and then both my husband and I came down with what we think was stomach flu and it made what would have been a fine overnight stay into a nightmare. We were not close enough to a store to go out and get medicine so we used the natural medicine of sleep --- for two whole days. Our bright star was the housekeeper, Nora, who was exceedingly kind and beyond helpful. Bless her heart. Room Tip: If you want a short walk, they have rooms with doors onto the parking lot.

    « Pet Friendly with a central location. »

    We have visited this property a number of times before and have always been satisfied. There is an ample pet exercise area. The rooms provide both inside corridor and outside access which we find very convenient. While we did not use all of the facilities there is a lounge and restaurant. Pool was closed due to the time of year. We stayed in room 105 and there was some road noise but not enough to bother us.

    « Our Stay »

    The Hotel room was clean, however, the shower doors had mold on the caulking and the shower rails. Our stay involved visiting with friends close by. There is an outside door to each room even though it is rated as a Hotel rather than a Motel. It was facing into the courtyard, but, I had a concern with it.

    « pleasant stay »

    the service was awesome the staff was very friendly and helpful and the wait staff in their restaurant was fantastic the decor could be updated but it was an overall great stay and we would absolutely stay there again

    « Family Vacation with Pool »

    Went here on our first family vacation to use their pool and get a good night's sleep. Was not happy to be awoken by a VERY loud guest who walked down the halls on his phone arguing loudly for about an hour at 2 am! Beds are SUPER cozy, bathrooms are just what you need, coffee maker in rooms, and pool entrance door. Enjoyed our complimentary breakfast before we headed out the next morning.

    « You get what you pay for »

    A dated facilty. Rooms need a make over. It was quiet and the bed was comfotable. Close to the Sands casino. The staff was helpful but not overly friendly. The shuttle only runs to the airport. Ok for a night

    « Fun and Fun and more Fun »

    Last minute trip and front desk staff fantastic could not have been any more accommodating traveling with severely autistic son and they were very compassionate helpful and non judgemental hard to find at hotels resorts and or spa resorts Pool was clean and fun and volleyball court nice change of pace for outside activity Food generous portions and tasty Management was spot on and eager too assist if needed smiles and friendly faces everywhere and all day long Housekeeping staff were helpful and rooms clean and tidy

    « An excellent value, great grounds for dog owners. »

    The hotel was excellent for the price with spacious and shady grounds. The onsite restaurant is a plus. We did not try the pool but it appeared clean and well kept. This is an older property with lots of rooms you can enter from the parking lot and the decor is a bit dated but the room was clean and well maintained. Close to the airport and a short easy trip to Coca-Cola park.

    « Lehigh Valley Best Western »

    It has a pool and a wonderful breakfast your kids will love. Very nice for the price overall. I didn't get charged for the extra towels. The only drawback is the very congested highway you have to travel to get in and out.


    I have stayed at this location a number of times and have always had good experience. Great location and very easy to find. Full breakfast good idea, although this time food was not as hot as usual. But was good tasting. I would recommend this property and probably will be back there next year as usual.

  • 4
    « Stasy at Best Western Leigh Valley, Bethlehem »

    We were not sure what to expect when we booked here but We were not disappointed in our choice. The property has a nice outward appearance and the lobby is clean and well appointed. The property is old (1964) or so I was told but has been kept up and is a good value for the price. The pool was open and clean, did not use the fitness center. I cannot rave enough about the breakfast in the morning. It was very good and fresh. The Staff kept everything welll stocked with fresh cooed eggs, bacon sausage, depending on the day the meat dish was different. All in all a great value and I do not think you will be disappointed.

    « Overall decent hotel »

    I had a hard time getting someone on the phone to make the reservation, but the room was clean, check in process was quick, and breakfast was tasty. I had a great time at the pool with my family, the food at the restaurant was delicious. I would recommend this hotel to anyone in the area. Overall my stay was comfortable.

    « Exceptionally clean »

    For a mid range hotel, very clean. Housekeeping knows how to get it done right. After the rooms were cleaned, the hallways were vacuumed and the outdoors attended to. Limited amenities. Extremely comfortable thick pillow mattresses.

    « Revolting, dirty, awful »

    I wish I could give this a ZERO. We have stayed at a lot of these 2-3 star motels on our long road trips and this way by far the most yuk one! Where to begin... - I will begin with the staff being really nice - The NON smoking room reeked of cigarettes - Puddles of green water in front of each room at parking lot - Hairs all over the shower and bathroom - Sticky towels that got sticker when used - Beyond dirty rug - Sheets and blankets that were worn and frayed - A thermostat that did not work so we froze and then tried to turn it off in 95 degree weather and almost suffocated. - No extra blankets despite hotel being half empty - Dirty hallways (like super disgusting) - Stale bagels I am horrified at this hotel. It was scuzzy and gross. Find somewhere else to stay unless you like dirty.

    « met the 3 wisemen and a lady manager »

    Stayed 1 night great bang for $$$$$$ front desk Andy was great free breakfast buffet was very good my wife said air conditioner was loud could be outside it was 98 location great and staff really cared about you not just another customer

    « Awesome »

    Rose works at the check in/out desk. She is the go to person for everything. We had an unexpected illness and she had us covered for all our needs. She went above n beyond to make us welcomed and comfortable. The restaurant and room service were was the outdoor pool. A truly great vacation stay.

    « Would stay again »

    The room was sufficient, my only minor issues were the door was messed up and was hard to open and the fridge froze everything, other than that the price was reasonable and they allowed our pets which is a major plus to us when we travel. I would stay here again

    « Nice property »

    Enjoyed my stay! Great hot breakfast each morning. Only downside, my room was quite a walking distance from the lobby and restaurant. Outdoor pool looked nice, but frequent rain kept me from enjoying it.

    « Not happy when upon arrival I am told they have no room »

    See previous notes. Not happy with check in. Overall the hallways were pretty dirty. Outside door to parking lot would not open from outside with room key so when it rained we had to walk around the building to gain access at another door. This problem existed for at least three days and other guests were complaining about it too. Room furnishings were rather dated.

    « Best Western, Bethlehem, Lehigh Valley, PA »

    Great value, excellent breakfast, didn't go into the outdoor pool but was surprised at how large it was. Room was clean and comfortable. The desk people were especially helpful in signing up for rewards. I already recommended this hotel to friends who drive the same route. The hotel bar was a bit loud but everyone seemed to be having a good time.

  • 2
    « Needs an update and elevators »

    We have stayed at Best Western properties before. This was by far one of the oldest properties . The lack of an elevator was unbelievable. The day that we arrived, our rooms were not ready due to the lack of proper staffing to clean them. I went up to the rooms and found only 2 people were cleaning on our floor. Same for the bar and restaurant. UNDERSTAFFED.... The wait for service was longer than it should have been. The manager on duty did provide a free dinner to try and compensate for the inconvenience. THAT WAS VERY NICE. The pool was GREAT but the outside Cabana was never opened.

    « BCA National Meet, 50th anniversary »

    we have stayed at this hotel before, it is an average hotel, the room maids are not very well trained as the bedding was not installed correctly and the floors showed signs of lack of vacuum use. The heating system in our room did not work properly. I wonder why hotels insist on setting the temperature to 65f or so.

    « vacation »

    Room was not ready at 4:30 when check in was at 3:00. They could have offered to pay for part of dinner at the restaurant that was located at the hotel. they did suggest we could have dinner while we waited. There were others waiting on there rooms also.

    « Wedding event »

    When they say check in time is 4 PM TheyI mean it. Well maybe even later. There are a lot of NO SIGNS posted. Not very inviting. Pool nice and open. Rooms are OK. I would return. They have two bar's one serves food, NO NAME BAR AND THE FOUNDRY which serves food

    « Baseball weekend »

    We were a baseball team of 30 boys and parents. If I were traveling alone would not have been first choice, although overall experience was not bad. With the boys it was perfect. Outdoor pool area was excellent, location was great, breakfast buffet was great to get them started. AC in rooms were very loud but it was 100 degrees while there and just thankful we had it.

    « Best Group Stay Ever! »

    This hotel honors your requests by giving you more than you expect. Our group had a great classic automobile meet here. I would recommend this hotel to anyone. The banquet food was perfect as was the ice cream social they provided.

    « Spartan race at Blue Mountain Ski Resort »

    Good visit. Only thing they could have queen beds instead of double beds. Room was clean. Staff was friendly and helpful. We didn't have breakfast as we had to leave before it was served. Will stay there again when coming back for the Spartan Race

    « Nice Location/Economical Stay »

    We attended a car convention/car show here and used this is a base to do sightseeing in the Bethlehem/Allentown PA area. It was an economical stay, included a buffet breakfast, and a very nice outdoor swimming pool that is well maintained. Staff is friendly. Easy check in/check out. Our room came with a microwave and small fridge. Join their frequent stay club for extra benefits on future stays. New carpeting was going in as part of an upgrade to the hotel. 3 nights a week they have entertainment in their "Bar With No Name." Short drive away are sightseeing destinations like the Bethlehem Steel Stacks, Sands Casino, CF Martin Guitar Factory/Museum, Mack Truck Visitors Center, and America on Wheels Museum.

    « Short and sweet stay »

    One of the better BW hotel I have come across so far. Spacious room and good breakfast layout. Room was clean and came with a jacuzzi which was a big surprise. My kids loved it. Nice pool. We had a good stay.

    « Fly away bed »

    Let's just say that I have never been so glad that my little one was not sitting on a bed before. My husband sat down on the edge of the bed and the other side of it literally flew up about 2 or so feet in the air. Apparently it was off the track - whatever that means. But had my little one been sitting there she would've been launched off the bed. Maintenance came quickly to fix it. Outside door nearest our room would not unlock with room key so we had to walk halfway around the hotel just to get to our room.

  • 5
    « Another Pleasant Stay »

    When we are working in the Allentown, Bethlehem area we always make our reservations at the Best Western. They offer a good value for the price. The breakfast buffet has a lot more to offer than most other places. The rooms are comfortable and clean. If we have any problems, we are able to get them resolved expediently. The location is very good. It is easy to get on and off major roads with not much difficulty and it is central to most everything in the area.

    « Great place to stay! »

    I always love staying at this hotel. The staff is top notch. Everyone is so helpful and welcoming. Check in was a breeze, the pool immaculate and breakfast as always is the best in the valley! If you're looking for an affordable hotel with great amenities and fantastic service, look no further.

    « Great setting »

    A quiet and comfortable hotel in a pleasant setting near North Jersey. The hot breakfast was one of the best for Best Western hotels. There's no elevator but we were able to get a first floor room. Staff did ask if we needed assistance with our luggage.

    « Nice hotel, good location, great for kids in summer »

    The rooms are a little older but are easily accessible. Our room was on the interior and had direct access to the courtyard which was attached to the pool area. I liked this. We could walk out our back door (downstairs rooms had 2 entrances/exits). The location is great to hop on the highway for all the local attractions in the area. Free breakfast, parking (plenty) and internet. The only downside was the floors in the room were a little damp and stayed that way. Bring slippers or flip flops.

    « Great Staff Does Not Make Up For Room's Poor Condition »

    I have never written a TripAdvisor review. I have never stayed at a Best Western either. This was my first and only stay at this Best Western. First all the great things: Hotel staff was great, friendly, attentive at all levels. The included breakfast buffet was really exceptional included all the typical items: eggs, bacon, home fries, toast, yogurt, cereal, fruit. Also included french toast, fruit blintzes, prepared oatmeal. The outdoor L shaped pool is large and a great space. The bad: Our rooms were VERY dated, and in need of an overhaul/update. The carpet felt "damp". One bed had plastic on it, and the fitted sheet slipped off during the night. Found a cockroach in the bathroom. While taking a shower, the drain was slow to drain. In the morning, noticed the sheets had some wear/tear visible. It is an outside entry into your room. Seriously, you are probably safe at this hotel, but why would you stay here if you could find another hotel in the same price range that is concerned with the product?

    « In-rested »

    Our stay was horrible, the room was lacking in cleanliness and smelled moldy and damp. The drunks partying out side your room until 2 am and when called the front desk several times with no response they wouldn't even pick up the phone to answer finally got dressed and walked to the front desk to complain about the noise ( drunks partying out side our door) but the did NOTHING . Called again from my cell phone because they wouldn't answer the house phone and complained again which did no good. A horrible night with no sleep is what we paid $109 for. I WILL NEVER STAY AT THE BEST WESTERN EVER AGAIN

    « A comfortable stop in Bethlehem »

    Everything was great except two small items. Motion sensor tights in bathroom. As an older person I get up` several times in the night and having the lights turn on full was a problem. Also there was no waffle machine.

    « Dirty Sheets »

    The room smelled bad, there was urine in the toilette when we arrived, and there were food stains on the white sheets! I had been telling my husband I wanted to bring extra linens for the hotel and he looked at me like I was crazy. I had heard about hotels not washing their sheets and all that they DON'T clean...turns out, they don't wash the sheets! At least this place didn't! Unacceptable!

    « Excellent stay »

    Was very happy with my stay. The room was clean and comfortable. The entire staff was extremely pleasant and helpful. The breakfast was very good. Would definitely recommend this hotel and would stay there again.

    « Great Price, Great Location, A+ Service »

    This facility has been in business for many, many decades in the bustling Lehigh Valley Area of Pennsylvania. It is obvious why after years and years of business that this establishment has not been pushed aside by new competitors. The management at The Best Western Lehigh Valley Conference Center knows what it means to provide a comfortable stay with attention to service!! The price, location, and array of amenities offered at this hotel are exceptional...but the staff and service put this establishment above the rest!! Don't waste your time and risk your level of enjoyment by staying somewhere else. The Best Western Lehigh Valley does it RIGHT!!

  • 5
    « Great one night stay »

    Room Air conditioning was excellent.. Shower was very nice.. Beds were comfortable. TV worked. Best part was the bar and breakfast..Nice bar to have a night cap and great breakfast to wake up to in the morning.. Best hot coffee in a long time..Staff was very friendly...Hotel could use a refurbishing, but, I was happy....

    « Older hotel, wonderful pool »

    The hotel seems like it has been around for a while, but all the important things (beds, for example), have been upgraded. The pool is beautiful. Great place for kids. Wonderful breakfast.The staff was friendly and helpful.

    « Good amenities »

    Hotel property was clean, but could use some updating. The staff were friendly. We had a great shower with lots of hot water and good water pressure. The Internet worked well. The breakfast exceeded our expectations.

    « Nice place to stay »

    Had a nice time at the Best Western. Spent the weekend in Bethlehem for a wedding. We lucked out with the weather so we were able to spend Friday and Saturday at the pool. King size room was nice and roomy. We ordered food at the bar and the staff was very accommodating. Loved the BLT, chicken fingers, turkey wrap. Will definitely stay again when visiting. Also loved the hot breakfast.

    « Good stay »

    The front desk staff are very helpful and professional. Easily get access to highways The room I stayed was quiet and bed was very comfortable.The hot breakfast is good at the price we paid for the stay. .

    « Great stay, helpful friendly staff »

    Very well kept hotel. We had problems with the door locks, the key wouldnt open the doors. The lovely woman at the front desk reissued the keys but instead of just sending us on our way, she got the maintenance man and the 2 of them walked to the room with me to make sure they keys worked. As it turned out there was a problem with one of the guys and the maintenance man took note of what was wrong. Breakfast was very good. My Mom likes her bacon well done, so one of the waitress's noticed her looking for some and offered to go out back to get some more well done bacon and then proceeded to bring it to our table. Great looking courtyard and outdoor pool in the center, unfortuantely was not able to take advantage of it this time. Would not hesitate to come back.

    « great short stay »

    near many attractions and great restaurants. hotel is very clean and the staff was very courteous. will stay there again. check in and check out went smoothly. I have stayed in other hotels in the area but this hotel is the best by far

    « Nice place »

    The hotel was clean with a comfortable bed. Breakfast was good. The location was just a short drive into the center of town. I would recommend this hotel to others. The staff was having some computer problems but handled the situation quickly and with professionalism. We were checked in in less than 10 minutes.

    « Very Pleasant Stay »

    Very helpful, friendly staff. Nice room amenities I liked the shower dispenser that had all of your basics, shampoo, condiotioner, and body wash. Thevariety of the hot breakfast items is a wonderful way to start the day. Would stay here again.

    « Pleasant stay for 2 nights »

    I went into this stay with lower expectations based on other reviews. I figured as long as it was clean, all was good. I was pleasantly surprised with our room and the hotel. We stayed for 2 nights over Memorial Day weekend in a king room. The room was well appointed and fairly large. The only issue was in the bathroom where the door had to be closed in order to use the toilet because it opened right to edge of the bowl. However, the king room had a sink and mirror outside of the bathroom, where there was also a sink and mirror. It made getting ready to go somewhere very easy for two people. The bed was on the firm side of things, but that worked well for me. The carpet could have used updating, but everything was very clean. The staff were efficient, friendly and there was always someone around to help with questions. The breakfast was AMAZING! This is the first hotel were I was able to get cheese blintz at breakfast...and they were delicious! The eggs were scrambled and done well. My husband raved about the bacon. The breakfast area was well spaced and there was plenty of seating to accommodate everyone.

  • 3
    « Basic hotel stay »

    This is a typical Best Western - average rooms, all amenities in working order but nothing special. Rooms come with a refrigerator and microwave, and a coffee maker. Includes hot breakfast every day. Good for business stays as I use it. Overall value is good. Can get a bit noisy when there is a large convention at the hotel.

    « Average »

    We stayed here for one weekend while visiting Lehigh University. The hotel seems very run down and not worth the price we were charged. In fact, our next hotel, the following night in downtown Philly, was centrally located in the downtown area and offered much more for the same price. Best Western either needs to update or charge less. I will say they had a nice large pool at the Best Western and the maintenance worker was willing to go above and beyond, even replacing the AC unit during our stay when it was malfunctioning.

    « VISIT TO PA »

    We only stayed for one night but we are very pleased. The staff was very helpful and was always available. Also breakfast was awesome. Our kids loved the pool also. We will be staying with you guys next time we visit PA.

    « never would have....but totally glad we did!!!!! »

    So, headed to Emmaus for a funeral...knew colleges had already had their graduations so no worries for a room right? Wrong...did not know about the National Lacrosse event going on and Cindy Lauper, as we get into town, around 9pm after an 8 hour drive.....NO ROOMS ANYWHERE!!!! 85 and chance for crashing in vehicle for a couple of hours.... Would not have picked them honestly.....called many first...have not stayed at a Best Western, in decades. Gentleman that answered phone was very patient and helpful...Nick was a lifesaver for our family that evening. Last hotel we stayed at was a 5 star in NYC...this room was better. Clean room, clean bathroom and NEW mattresses. AC was powerful and smooth for the whole night, on a very hot and humid evening. Clean bathroom, nothing less than sparkling.....and I am very critical. Only door was tough to get into....hard to push open.....but that was it...great night sleep, and soooooo clean!!!!!! No smells, not dampness, nothing. Bedding was clean and fresh...really so thrilled with this room and stay! Breakfast was so what we needed...for the price, the warm, fresh food was a treat, and the blintzes, real and good. Kind staff, clean enough to thrill a clean freak! Just a treat and a hugely welcome respite from a draining and exhausting trip!!!!! So glad we had someone have a cancellation and it was at this great place!!!!!

    « Lax Experience »

    Horrible rooms and staff. Beds were filthy with torn sheets and bed spreads. Room smelled horrible. Had to go buy Lysol and room freshners. Took 15 minutes to check out because staff couldn't figure out how to work computer. Night staff never answered phones. Very poor safety...doors never locked past 11pm as specified. Bar was good though.

    « Good experience »

    Conveniently located by Lehigh University, local restaurants, and shopping. The hotel offers a nice breakfast buffet with plenty of seating and reasonable hours. The double beds appear to be full size, so not too big but they're comfortable.

    « Watch Out »

    Mix of quality and shabbiness as far the room. Overall clean and good enough but not inexpensive for the quality. Service overall was OK but have to keep after them. Good breakfast. Some of the staff really care. After a bad start, never knew just what to expect when we got back to our room at night. But do have to admit that housekeeping tried to make our stay more comfortable from then on. Issues with getting into our room at times because of faulty locks.

    « Okay if you need to stay for a night »

    I had a two day dive trip at Dutch Springs and needed a place to stay the night. The hotel was close to D.S. and had a decent rating and price. The staff I encountered throughout my stay were very friendly and accommodating. The breakfast was nice for a free hotel breakfast. It was pretty clean and relatively quiet, especially since the hotel was booked. For those reasons, it would be a good choice if you needed to stay in the area overnight. However, it is outdated and the pillows (all six) were uncomfortably lumpy. It sounds trivial, but it made it difficult to sleep.

    « Weekend Getaway »

    Booked a room here before a concert. Very clean. However, no elevator to the second floor so that could be an issue for some. The door locks need updating, they don't work well. The staff is very helpful and friendly. The onsite restaurant is reasonably priced and food is decent, but nothing special. The nightclub, which we observed, did seem to have some rowdies, and the front desk would only say this was the usual. But they were contained and didn't bother us, though they were good entertainment value. Room was large and decently appointed.

    « Convention Stay »

    We had the pleasure of attending a convention at this hotel and spending the night. The rooms were very pleasant. They had only double beds, where queen would be nice. The bathrooms had a separate sink outside of the regular bathroom area which made it easier for 2 people to be getting ready at the same time. The desk staff were were very helpful. The grounds were lush and green with all the trees in bloom. A beautiful time of the year to enjoy the grounds!

  • 4
    « Nice place, great value ... »

    Attended a weekend conference at this BW and had a very good stay. The staff were attentive and the amenities were nice. My only recommendation is that they invest in queen size beds. The double beds seem very small.

    « Overall a great experience »

    TOP Notch food for our event and several service members were fantastic. Donna, and the Front Desk, and Mary or Donna in Banquets? Rooms were ok and expected of a Best Western. Not for a Plus though - could use an upgrade. Was there for a conference and Houskeeping and Engineering needs for the conference were horrible and lack luster. But overall I would rebook again.

    « very accommodating »

    I was very satisfied with my stay. the staff was very accommodating however, the hotel is pretty outdated and could use some updates otherwise it is a clean and comfortable hotel. I was there for a business meeting located in the hotel and I was extremely satisfied with the meeting facilities and staff servicing the meetings.

    « Noisy and internet didn't work »

    I have stayed here several times in the past and been very satisfied, but didn't have a great experience this time. Apparently there was a large group of college students partying here, and there was noise around 3 am. I didn't sleep well at all. My friends had to change rooms because of noise the first night and were across from me the second, but still were kept awake. Also, the internet only worked for a few minutes, then disconnected and I was unable to connect again. Very annoying. Otherwise, my room was fine and breakfast was good as usual. Service was very good, although there was a long line at check in, due to the college students. I will still stay again, because it is a very good value, but I hope it's quieter next time.

    « Just what we needed! »

    Very good handicap accommodations. We had a handicapped room with a door that opened right to a handicap parking space. we were there because we had a 5am appointment for a knee replacement at a neer by hospital. You should add medical to the type of trip.

    « Could Have Received a 4 »

    We were pleasantly surprised with this stay. The rooms were comfortable, spacious and even had one bath sink inside the bathroom and one outside, which makes life more convenient when sharing the room. The breakfast was great and included and the hotel has a restaurant and bar on site so you don't have to drive after a long day of travel. The only thing that prevented me from giving it a 4 star rating was that the floors in the bedroom were not vacuumed prior to our stay. The rate per night of $84 not including taxes was a great bargain.

    « Noisy; Nightclub »

    Checked in on a Friday eve about 5 p.m. with only one request...a quiet room. All was quiet when we checked in although they did tell us there was a nightclub, restaurant and bar there. All was fine until about 9:15, when a bunch of folks in the room next to ours started getting pretty loud. They were obviously out to party for the evening, smoking cigars outside under our window (uggghhhh). So, we asked to have our room changed. They gave us a room that was in the very back corner of the hotel, hoping that would be quiet. However, there was only a partial curtain in that privacy at all. By now, it was obvious that a lot of the rooms were occupied by young, partying people. They were just out to have a good time I'm sure, but not what I had in mind for the night. We left and went to the Hampton Inn which is right next door. Management at the BW was cooperative and gave us our money back. All in all, though, this place is older. I don't wish to be harsh, but if you're out for a quiet and good night's sleep, you might not want to pick a place that has a nightclub. Just giving you a heads up before booking there.

    « i loved my stay »

    the staff was friendly especially the housekeeping staff that noticed my use of coffee and always left me extra the food was excellent the snacks during the conference hit the mark. A great conference venue.very easy to access. Felt very safe as a single traveler. The gym was was small but adequate thank you!!

    « My stay at the best weastern »

    I cannot think of one issue or complaint regarding our stay. We continue to make this our hotel of choice when we visit Bethlehem, PA. The quality of service and the attention to details are the things to which I pay very close attention. When I take the time to away from home, I want it to be as good as home and better. Best western is a little old, the housekeeping staff always welcomes me and do meet my expectations continually. Thank you!

    « Amazing stay »

    I enjoyed my stay. Amazing staff!!! The housekeeping department are very friendly and made sure we had everything we needed. they have an amazing team!! breakfast was yummy nice and warm. we will be back!!

  • 2
    « Stained Sheets, Broken Sink, Sinking Roof »

    I've been to hostels in third world countries that have been nicer than this Best Western. I got the room for very cheap and I guess I got what I paid for--there's a reason it's cheap. All the public rooms--the restaurants--were fine. But the actual hotel room left much to be desired. To start off, when I pulled down my covers, my sheets were wet, with multiple wet stains. Staff said it was the dryers taking off material, but I had actually touched it and it was wet and dirty. My sink didn't drain. THe heater blew out cold air even when on I turned on the heat. The room was musty and there was no air vent in the bathroom. The staff was average--either good nor bad. The room overall just felt grungy. I would never rebook here but at the end of the day, it was a place to sleep and stay.

    « Stay »

    The first night I hit the microwave button and the room went dark. This is was resolved immediately. The second day the not all trash was removed from the room, no floor towel for the bathroom, appeared our room was not vacuumed. I called in for a wake up call on our check out day, no one called. Luckily I had my cell phone set. I said no receipt on check in, but was offered a receipt on check out said yes and did not receive one. On third day we did not return to our room until 6:30 at night and our room was not touched. I enquired and the front desk stated I had the do not disturb sign up. I did but removed it when we left after breakfast. We left about 9:30 in the morning. Are the rooms not rechecked? We have always used Best Western, no matter where we go, these problems are an exception to the rule.

    « The Staff Make the Hotel »

    Everyone was professional, caring, and ready to help. The hotel itself was clean and the food very good for a Hotel. I am pleased that our writers group is now using this hotel for our yearly conference.

    « really great staff »

    Very pet friendly with access to lots of green space right outside the private back door. Very friendly and accommodating staff who really go out of their way for us guests (me & my dog anyway). Easily accessible location, hot & cold breakfast included (did not partake so can't rate the quality), outdoor pool closed for the season, very slow "high speed" wifi but lots of TV channels, microwave, fridge with tiny freezer and a super comfy bed.

    « Average-Good »

    average-good hotel with great price and amentities included. Bkfst was good, plentiful. We stayed at this hotel because the conference we were attending was there which was very convenient. We are unable to use outside pool but it looked nice and the workout room and pool were available to us next door. The hotel clerk went out of her way to help me find an item I had lost - which was turned in!!

    « Rooms are less than average »

    The room is the biggest down-side of staying here. While the price is very respectable, the rooms are outdated and smell musty. The temperature control in the rooms leaves something to be desired -- I spent most of my time being cold, even though I had the thermastat set to 70 degrees. The worst part of the room, though, is the heater unit, which desperately needs to be looked at (and it wasn't just my room, as I spoke to other hotel guests who had the same issue). The heater unit is unbearably loud and would often wake me up when it turned on -- and it would also make horrible clicking and grinding sounds. These desperately need to be looked at by a professional, as this sounds like it's approaching a safety issue. The pros, on the other hand, were that the lobby and conference center area (I was there for a writers conference) were very nice and comfortable. The complimentary breakfast is way more than other hotels offer. I didn't eat at the restaurant for other meals, but the menu made the food look good. Also, the staff is friendly and helpful. If Best Western can see fit to update the rooms to make them more comfortable and also fix the heater units so they're not so loud, this hotel would definitely be a great one to stay at. Until those updates and fixes happen, though, I'm not sure if I'll stay again or not.

    « Easy place to stay »

    Nice, roomy place top stay. Impressive lobby for its rate category. Friendly staff on all levels. Easy to park and unload for the night. room key worked first time!! Nice bar area and perfect breakfast the next morning. Lots to choose from and all the right things to make breakfast worth eating. Comfortable room, quiet and spacious for two people. I would stay there again!!!

    « Not great »

    We reserved this hotel for a group and the price was $89 per night, which seems reasonable, but the hotel is outdated and does not have a feeling of being clean. Overall, the hotel had a musty smell, which is most likely from being old. The location was very good, and very easy to get to. The staff was very friendly and courteous. I did not complain to the staff about my concerns because I knew there was nothing they could do about it.

    « Excellent staff and great location »

    We stayed here last night and couldn't be more happy with our stay. Our room was clean and the staff goes above and beyond to make your stay great. I lost my car keys and Haiti, Norma and the staff went through every place we were that I could have lost even calling someone to come down and open the club for me this morning so we could check there also. We eventually found them and we were able to get on our way. I will also mention the complimentary breakfast which was much better than a lot of other hotels in the area provide. We will definitely be back and recommend this BW to our friends and family. Thank you to Haiti, Norma, and the rest of the house keeping staff for everything you did to help me this morning.

    « Blahh »

    Blahh. Nothing special to make me consider this hotel and room again. Hotel was generally dirty. Staff was not pleasant nor especially helpful. Breakfast was so-s0 and did not provide any alternative dining for diabetics.

  • 2
    « Pluses and minuses »

    Pluses were staff and eating facility, minus was the musty room-- the conference front is nice but the rooms seem not to have been refreshed since smoking times. We probably would have rated it higher if the pool had been open for the season (no one's fault there)


    Hotel was nice and a 10 minute drive to sands casino. hotel had outdoor pool, which is closed for the winter season, restaurant on premises and bar. this hotel is pet friendly. area is quiet but sometimes you need that time away from the hustle and bustle of the city. rooms were nice with microwave and refrigerator in room. FREE breakfast included which consisted of eggs,homefries,sausages ,french toast,cereal,yogurts, danishes,bagels, and assorted juices. This hotel does NOT have a elevator but it only has 13v steps to 2nd floor. This hotel can make you a wedding with accomodations for it.

    « Great Stay! Try this Best Western! »

    I am a hotel manager. We are the hardest folks to please. I found Best Western Lehigh to be clean, staff were professional. The rooms were decorated nicely. Lots of movie channels on TV. They have a nice pool and courtyard when weather will warm up. Breakfast was excellent. You cannot go wrong here. Give them a try.

    « Always a great stay! »

    This hotel is on the older side, but it is very clean and very comfortable. The best part is if you get an outside room you can park right outside your room! Nice TV & internet! Everything works great!

    « Fantastic Stay »

    overall this was an excellent choice a friend stays here when she comes to town and we tried it and we love it cant wait to come back. the hotel is clean and staff are very helpful. the no name bar was fantastic the dj was rocking and the casino is 5 miles away YES.

    « Hotel Review »

    This is an excellent hotel and I have had no problems with my stays there. This is my third visit to this hotel and would difinitely recommend it to others who may visit the area. I found the staff to be very friendly and very willing to assist you whenever requested. I will utilize this hotel again when in the area.

    « Gone downhill »

    Used to a great place to stay, but the cleanliness and condition of their mattresses have made me rethink staying here in the future. I had to request a different room due to beds after checking in, which they did give me a different room, mattresses were a little better, but room was not clean, a definite turn off for me.

    « Pleasant and Competent Staff »

    Easy to get to. Everything that you need is on site. Food, beverage, entertainment. Kid friendly and very accommodating for the adults. A solid value and a place where every staff member seems to want to help you have a good stay.

    « Great Stay »

    Attentive staff handles requests in a speedy and efficient manner. Complimentary hot breakfast served in their restaurant with comfortable seating adds to the value of this property. All rooms have a mini-refrigerator and a microwave.

    « Clean and great breakfast!! »

    We have a dog so we're immediately looking for somewhere clean and reasonably priced in the area as we drive cross country. Not only was this place clean it also had outdoor access right on the room and had the best breakfast we have ever had included in a stay before! Would definitely recommend d this place to anyone! Even though it's closed for the season the pool.looks great also!!

  • 4
    « Great Breakfast!!! »

    Though the room was good, I loved the breakfast. They had plenty of options. Good choices but the bar was pricey. It was ok for a couple of nights. Pretty close to the highway. I will definitely try next time.

    « You get what you pay for »

    And I don't mean that cruelly. We got a room at this hotel at half the price of the neighboring hotel for the same night. Drawbacks: this hotel has no elevator, and our room was on the second floor. The desk clerk seemed to be in lala land and had a lot of trouble checking us in. The linens are threadbare. Housekeeping does not do a very good job of making up the room. Not enough outlets to plug into. Benefits: breakfast is fine, and the breakfast room staff are pleasant and organized. The hotel is inexpensive, probably because it caters to events rather than individuals. There is plenty of parking near the entrance closest to your room. The room we had was large. The WIFI is free and easy to connect to. The bed was comfortable. There were two sinks, one inside the bathroom and one outside the bathroom. I would definitely stay here again, and you should consider it, if you can manage the stairs with your suitcase.

    « Great Place to stay »

    This was a great place to stay. Easy access from the highway. The room was clean and the price was right. They had many options we did not use since we were there to be at the hospital at 5AM. Had it been summer, the room had a door that opened right on the outside pool area. All the staff we encountered were very nice.

    « Fairly Rated by TA »

    This is an interesting hotel- and it might have been very nice back in the day. But it's showing its age-- it is correctly rated at 2.7 stars. I gave it 2 stars because I view a Courtyard or Hilton Garden Inn as a better choice and a 3 star hotel in my book. The good: - decent free wifi - a rather large bar (some people have weddings here) - good water pressure - friendly staff at check in The bad: - weak gym - no maid service for some reason - first floor rooms have a door to the parking lot, motel style - 2nd floor rooms do not have elevator service Some of the weaknesses are the result of age. It's fine if you get a good rate and are visiting a college, but can only give it the 2 stars (and 2.5 is probably fair).

    « Average »

    This hotel had a good, professional staff and allows pets for a $25 fee. Price is reasonable and it felt reasonably safe, although they still had an old fashioned and easily defeated chain on the door. The breakfast was much nicer than the standard lousy muffins and coffee; they offered good eggs and breakfast meat, etc. The bed and pillows are fairly comfortable and the bedding was clean. Also the internet was super easy-no need for passwords. However, the bathroom had mildew and the area outside the room door was littered with trash and poorly cleared of snow. Overall it did the trick, but could easily have been much better. Don't let them park you near the cleaning staff locker room as it will be very noisy and disruptive.

    « Very nice »

    This Best Western was well situated, close to the casino and a couple of decent restaurants. We were there for a wedding, and I must say, we were pleasantly surprised by the facility, atmosphere & arrangements. Our room was comfortable (although, as is the case with all older hotels, the sink drains were a bit slow). The staff was consistently friendly and helpful. All in all, a positive experience.

    « Close to the sands casino »

    Hotel was clean, they have a nice restaurant, bar and night club. we were there for new years eve, place was packed.. we called uber to take us over to the casino. it was about a 10 min ride but a good experience and we would for sure stay here again.

    « Place to lay your head. »

    If the people in the rooms next to you are quiet, you should get a great nights sleep. My room was small and would have been cramped for two people. The staff seemed to be rushed at check in. The price is low and the walls are thin. You can hear anyone in the hallway and you can hear the people in the next room along with every door slamming.

    « Great value, great staff! »

    Quick overnight stay but was pleasantly surprised by the staff at this hotel - everyone was very friendly & professional! Great value, comfortable bed, clean room. It was also nice to have a 1st floor room with interior & exterior entrances. Easy to access, ample parking. No complaints here!

    « Guest »

    Recently had a dog show. I was not told about upon checking in. Dogs roaming halls,slobber hanging out of mouths, quite disturbing that this hotel would even call it a hotel its more like a motel. Dog like smoking smelly smell thru out the place. Very disappointing in food quailty of service. Really needs some funding to go along with what the General Manager is trying to portray at this establishment. Very Bad ideas here.

  • 3
    « not ready for the snow storm »

    With the storm in the news this establishment should of had shovels and a contract with a plow company. Our cars were stuck in the show with no roads cleared . The next day by 12 the plow had moved the snow. Not down to pavement like the other shopping centers had done. The sheets were not clean to start with and staying 4 days they were not changed. The thermostat was tricky and would bake us out and then cool us off. the breakfast was the best part of the stay.

    « soft mattress, odor in room, broken phone »

    The hotel is old, so the room quality is not that good. The first room we got has strong smoke odor in the non-smoking room. The hotel staff is helpful to offer us to a different room. The room is small, the mattresses are too soft for two adults to sleep. The other room smells better, but the phone is broken. So we had to bother my friend to call for more towels.

    « Need some refresh »

    It's an old hotel Who has never had renovation. Room was very used and very old decor. Same as 20 years ago! This Best Western doesn't reflect the brand chain hotel. My last one was the one at King of Prussia, PA at one hour drive. Much better looking there and usual for a Best Western.

    « This Place needs a Facelift »

    Was a prime hotel at one time, however, it is showing it's age and is in need of a facelift. The sheets pull off the bed during the night, the bedskirt is made for a bed 2 times larger, and the room has a musty smell. (At least room 137.) Would probably recommend a different venue right next door - the Hampton Inn.

    « New Years Eve Package »

    We had a beautiful time.... Greeted by Danielle at the front desk... He was terrific... Danielle remembered making the reservation & welcomed me like I was family. He helped me every step of the way with a few needs. Definitely a front desk asset. Then from afar came Melissa who always makes me feel welcome as we love this hotel & frequent it. The DJ Freddie Frederick was outstanding in every way !! We danced the entire night away toasting at midnight ! We enjoyed our stay so much & brought the New Year in with our favorite hotel !

    « Awful »

    Lack of customer service as well as other issues. Melissa needs more training in customer service at the front desk. The breakfast buffet could have had more help from staff as well a attitude obviously needs adjustment!!!!!!!! I don't understand why we had such a horrific experience this New Years Eve compared to 2015.

    « Exceptional Experience »

    Great service and experience for the New Years Eve package supplied. Great staff in all areas of the Hotel especialy the wait staff and management. Exceptional dinner and breakfast was supplied to all patrons in attendance. The New Years Eve Party was one of the best I've been to in a long time.

    « Older rooms could use updating »

    The lobby is nice enough at this Best Western, and I do like the restaurant which has very tasty burgers. Unfortunately the rooms are in desperate need of new furniture and carpeting, and in winter the wind howls right into your room on cold nights.

    « personal »

    a very comfortable room. we knew that before we booked as we had been there twice. i am very fussy about appearance, etc. so because we came back for a 3rd stay i would highly recommend this hotel to everyone!

    « Great place to stay with breakfast »

    What a restful night. Everything worked in the room....Iron, blow dryer, coffee maker, fridge, microwave, TV, internet. Rooms I stayed in were clean and most importantly---smelled clean. Very friendly staff. Two doors to the rooms off the parking lot which made packing and unpacking a breeze. I parked right outside my door. I can't say enough about breakfast....what other hotel in this price range makes cheese stuffed crepes with raspberry sauce as their continental breakfast! Not to mention the French toast, bacon, sausage, eggs, hash browns, fresh fruit, etc. which is included in the price of the room. I would definitely stay again.

  • 4
    « better than expected »

    I'm from the area, so I never needed to stay here before. However since I moved years ago and was picking someone up to travel the next day I decided to stay here to cut 2 hrs out of my trip. It was clean and the people were friendly. Breakfast was also included which is awesome. The only things were there is no elevator so be prepared to schlep that suitcase upstairs, and the heater kept shutting off and the room was cold but other than that the room was nice and comfortable.

    « Great hotel & value »

    Great hotel for the price. Excellent service with an attentive staff. Comfortable rooms. Excellent breakfast included. Would stay again or recommend to others. Convenient location as it is close to many Lehigh Valley attractions.

    « Best Western Bethlehem,Pa. »

    Very nice motel...breakfast was very complete with large variety and well prepared. Room was quite comfortable with many amenities including maker, etc. the location was near several restaurants and there was a convenient restaurant in the motel..

    « A nice stay »

    We stayed at this hotel last weekend, and enjoyed our time there. The hotel seems a little old and somewhat run down, but in decent condition for what we paid. For example, the carpet could probably use replacing and things like that. Overall, it was a nice stay.

    « Best Western, Bethlehem, PA »

    Have stayed at this hotel several times. Very convenient to downtown Bethlehem and Casino and right off the highway. The breakfast goes is very good, offering hot and cold dishes. The lounge/bar is nice and the food is good - stays open late for dinner.

    « Great staff, Great breakfast »

    Enjoyed our stay for business. The hotel is centrally located to highway 22. The staff is very friendly at the front desk, in the hallways, at breakfast; even the maintenance man. The bed sheets were thin & cover at the foot of the bed was a mass of wrinkles. This is a good budget hotel.

    « A Very Nice Place to Stay »

    We always stay here when working in the area. We are treated well and should there be any problem (we've only had minor ones), they are taken care of right away. The staff is friendly and helpful. The breakfast is far superior to other places we have stayed. The location is very central to the area. This is a very nice facility and meets all our needs.

    « Could Have Been Better »

    We stayed at this Best Western over Labor Day weekend. We arrived late on Friday night after a long trip to find a night club at the hotel. NOT what we were expecting, especially with our children in tow. Our room looked worn, and not very fresh at all. The toilet was running and the staff was unable to fix it. The sheets had stains on them. It was loud in the morning, little sound-proofing. The only good thing about the hotel was a standard continental breakfast the next day. We had dinner on Saturday night at the hotel and the service was extremely took 2 hours to get a few appetizers and a drink and the restaurant was practically empty. Housekeeping did not leave enough towels and when we called to get an extra towel, the front desk told us they were out of towels. We will not be returning to this hotel.

    « Out of town guests for a party »

    It's been a week since my daughter's sweet 16 party held at the Hanover Grand Ballroom on 11/14/15. The event was hosted by my parents. My out of state guests staying overnight all had issues with the check-in and check-out process due to computer system problems. It wasn't as fast or smooth for them especially when traveling from 1-2 states away. Hopefully, that was resolved. They didn't complain of any other issues with their rooms or staff. They all enjoyed the complimentary breakfast the next morning before their long journey home. As for the event, I did have issues with my requests and organization days before due to the appropriate staff not contacting me or following up with me. The morning of the party, the staff prepping the banquet room and the kitchen staff were all friendly and accommodating to my requests which was a big help in organizing and decorating. Thank you to them. The majority of my guests enjoyed the buffet entrees, but the younger generation thought some of the food was bland. The staff during the party were courteous to all the guests. Therefore, my guests had a good time. In summary, the hotel is fine for an overnight stay but sadly, I'm hesitant to recommend booking an event there based on my father's and my experience with the event coordination staff. Compared to other venues I've dealt with in the past regarding formal events, I've never had issues with the planning of a party until my daughter's sweet 16 last week. I didn't find it professional when I never receive follow up phone calls or emails, and discover the simple requests I've asked for were not relayed properly. Instead, I was frustrated days before the party. Hopefully, others will have a better experience than mine.


    Totally disgusted. Absolutely unaccommodating and ignorant staff. My room didn't lock to the outside parking lot-it was myself, a single woman, and my mother traveling for a wedding. The hotel was scary with the worst sort of people just wandering around, I left and checked out at 1am after my wedding, because I refused to stay there. The staff refused to helped at all. DON'T EVER STAY HERE.

  • 4
    « A good option for a stopover in Bethlehem area »

    We wanted to spend a weekend in and around Bethlehem and this location worked well. We checked in a few minutes before 4pm and the receptionist seemed to take forever then contacted housekeeping to see if there was a room ready. While I waited a line was forming behind me so I stepped back and the receptionist started to take care of the people in line. It was a little frustrating as 2 of the people in line were checked in and given keys!!! He still didn't give us or the other person waiting any indication of what was going on. Finally help arrived and we soon were checked in but this whole process took about half an hour. We had booked the room on the BW website where I have Platinum status. I have never experienced such an issue at check in at any other BW so not sure what was going on but it was not well communicated.. Anyway, overall the hotel was nice and had it's own restaurant with bar and also another separate bar open at weekends. Room was comfortable and a good size with desk and chair and armchair. We had a door to the hall and a door to the outside so getting luggage in and out was easy. We had dinner in the restaurant at the bar one night and service was very good as was the food. Breakfast had a fair selection including oatmeal and 4 hot items. The first day there was a bowl of chopped fruit as well as a fruit bowl but unfortunately no yogurt. The second day, a Sunday, there was no chopped fruit or yogurt which was a little disappointing. During the day on our last day the computers in the hotel went down so we couldn't charge anything to the room then when we checked out the next day they were still down!!! The receptionist apologized and said she would email the bill which she subsequently did. Overall I would recommend this hotel if you're in the area. I'm just not sure what the issue was at check-in.

    « Great night stay »

    Stayed here on the way to Maine for the night. The checkin was quick and easy. Staff was friendly and helpful. Room was nice and clean. Seems to have been updated recently. Clean shower and bathroom. Has a great buffet breakfast. Would definitely stay here again!

    « Close to Amenities »

    Out dated but good hotel for the price. Close to mall,restaurants and fast food. Great Lounge/Bar on premises with quality food. Staff very friendly and helpful, rooms a little outdated. Would stay there again.

    « Our stay »

    Our hotel room was nice. We scheduled a room because our son's wedding reception was there in the ballroom. Everything was pretty good except the food at the reception. I was not impressed at all with the food. The roast beef was very tough, almost broke the table trying to cut. Pasta wasn't cooked thru and the potatoes at the potato bar were cold.

    « Surprise! »

    We were placed at the BW when our original destination had equipment problems. We stayed one night. It's an older hotel - renovated and modern - very clean and nice. Great breakfast buffet. One problem - no elevator if you have a room on the second floor.

    « room problems »

    we stayed at this hotel twice in the month of October and found the same problem both times. The on bed light did not work and tracing it down in both cases the wires were all tangled with the clock, telephone, and lamp. About 15 minutes required to get the light plugged in. Also the basin stopper in the sink outside the bathroom was broken so the sink did not hold water. Other than these problems to room was clean and comfortable.

    « Pet friendly Best Western »

    I've stayed here 3 times and never had any major issues. The most convenient rooms are the first floor rooms that open to the parking lot. This time the room opened to the pool, so we had to park at a side entrance, which was populated by a group of friendly but drunk men who seemed to be there for hours. I would not recommend a second floor room because there are no elevators, so you have to drag all of your luggage upstairs. I had one of these last year, and it was not very easy. We had a room with 2 double beds. It was average size, clean, and a sink in the room, plus one in the bathroom which was nice. The shampoo, conditioner, and body wash are attached to the wall in the shower, which was a little awkward for taking a bath rather than a shower. The phone didn't work in the room. There was a fair amount of noise through the door to the pool area when people were out there. My daughter couldn't fall asleep because people were out there for a long time that night. The pool was closed though, since this was October. The breakfast was good with plenty of hot items--scrambled eggs, sausage, potatoes, French toast. There was plenty of seating. I will definitely stay here again, but it would be best to stay in a first floor room with parking in front of it.

    « Good for the money »

    The room was good for the money; I enjoyed the bar meals I had and my interactions with staff was pleasant. I didn't use the workout facilities, but they looked ok. Parking was convenient to my room, a big plus for loading and unloading.

    « No Customer Care »

    Cleanliness was not important to the staff here. After not receiving a wake up call, we were not permitted to make a breakfast sandwich to take and had to purchase breakfast after arriving to our event (almost late). If we were late to the event, we lost our money and opportunity to participate in the event. Not a good way to start our morning. Chemicals were left behind after a partial cleaning of the pet excrement on the wall tile. The tile still was not clean and should have been rinsed. All was relayed to the front desk and they said absolutely nothing when told twice. Hope your stay is better.

    « Pleasantly surprised »

    Upon booking this hotel I was a bit skeptical after I read some reviews. Well I was great surprised as it was beyond my expectations. Front end staff were very nice, room was very clean and spacious, the bathroom counter was a bit low (don't know why). Also the person who built this hotel must have loved cruise ships because when you get off the elevator and turn towards the rooms it is a looooooong way down like a cruise ship with rooms on each side :) Free wifi and breakfast. Breakfast area was very large ( a plus!) and it had not only eggs, sausage and potatoes but included a waffle maker. Worth a visit to see for yourself

  • 3
    « Roadside Hotel BW »

    As expected nothing fancy. Rooms were clean. Typical size. Beds are full size not queens. Breakfast was good. Two bars were ok. One open until 2am if you want that on Saturday night. Convenient location to Sands casino and historic Bethlehem. Worth $120 a night but don't expect fancy. Does need a decor refresher. Gave us two large towels for 4 person occupancy so had to share. Be sure to ask for more towels at check in.

    « Outdated and in dire need of upgrade »

    This is a huge complex that is in need of a total renovation. Was here for training classes for 3 days. The food is horrible, the rooms need a complete overhaul and the plumbing in all three rooms I reserved needed some kind of repair.

    « Lovely, clean and new! »

    Really enjoyed our stay at this hotel. We were 2 couples and one room had 2 queen beds, the other room had a sitting area with a sofa bed and hassock/table in addition to the king bed. So, it was very comfortable for the 4 of us to sit around in.

    « event salon a was great »

    i had a sweet sixteen party and stayed overnight . it was a great venue and service was great and hotel was clean and they helped me arrange a nice party . I will definitely have another party there . Staff was friendly and sweet and helped clean and decorate with me .

    « Decent, not Great »

    We stayed here for a soccer tournament over Labor Day weekend, we were assigned to this hotel by the soccer league. We were able to get adjoining rooms and the rooms were not cramped or crowded, but there were signs of wear and tear on the hotel for sure. The hallways were worn, sidewalks outside of rooms had weird never-ending stained puddles, and the sink in our bathroom leaked with every use. The soap dispenser in the shower didn't work in my son's bathroom. A man outside our room played loud music late at night and it took us two calls to the front desk to ask him to quiet down. There was busted light floating around inside the pool! The poor staff was absolutely overwhelmed during the breakfast service which was a free buffet style. Those poor women worked their butts off to get people fed and I have to say they stayed very calm and polite during a mad rush of families to get fed and get out the door to their soccer games, but you think the hotel would have planned better with so many guests. The food wasn't amazing, but there was a lot of it. I wouldn't be thrilled to stay here again but it was close to the highway and close to a Panera and a decent pizza place and a Wegmans.

    « Avoid This Hotel »

    I stayed at this hotel in December of 2014. I became violently ill within a few hours after eating an order of Chicken Quesadillas in the Hotel Restaurant. I had to go to the ER I was so ill. The room was not very clean. Bedding was old, dirty, and stained. The room had a musty smell like an old hotel. When I returned to the Hotel after my stay in the ER for several hours, there was a persistent clunking or thumping sound that keep my from much needed rest. I reported it to the front desk. The maintenance staff came and were uable to remedy the problem. But, they admitted they thought they knew what it was and couldn't fix it right away. I am still working an active claim for the food poisioning with the Hotel's insurance carrier, which has not been a pleasant experince. They are currently denying liability. I travel a great deal for my job, and this was one of the worst hotel experiences I've ever had.

    « Simply Disgusting! »

    Stayed on business and the room was by far the worst I have ever seen. Stains on bedding and towels. Floor not vacuumed, someone's medication on the floor, a half dead fluttering bug, need I say more. They offer (1) tiny little facial bar of soap. There are dispensers in the shower for soap, shampoo, and conditioner which was empty. I had no choice but to stay there but kept my suitcase closed and took everything out of the room the next day. DO NOT STAY HERE. BTW checking to see that it was not me my business associate wore sandals on his floor as he was scared to catch something.

    « Unfriendly Desk Staff »

    I would not recommend this hotel. The desk staff was rude and unfortunately set the tone for my entire experience. I did not choose this hotel, it was chosen by our baseball team as we were visiting the area for a tournament. I have been travelling with my sons for 7 years to this area and this by far was the worst experience I ever had.

    « Our experiences at the Best Western in Bethlehem, PA.... »

    Each year my wife and I stay at the Best Western on Routes 512 & 22 in Bethlehem, Pennsylvania during our visit to the area. We enjoy the kindness of Miss Martha & Miss Pam, (in customer services), Miss Judy & Miss Tracy (in the restaurant), the little Lady who services our room, and the gentleman at the check in desk. They are all wonderful, altogether!

    « Guest Code of Conduct? »

    This hotel is conveniently located off Route 22. We stayed here for two nights on Labor Day weekend. We were checked-in rather quickly and given a room on the second floor. We arrived to find an ice machine making loud noises just outside of our room. It was so loud we could here in the room with the door closed and standing by the window. This was not acceptable. We returned to reception to ask for another room. We were accommodated but it took a while for the front desk to find the same room we had booked. Once we reached our room, it was fine. It was of decent size and very clean. The beds were very comfortable and the television had many channels to choose from. The hotel is absolutely huge even though it has only two floors. In fact, my son got lost on his way back to the room after going to reception to get something. There is plenty of parking and there are several entrances to the room so you are pretty much able to park within a decent distance to your room. The nicest feature is the pool. It's huge and we found it quite enjoyable as it was hot out and also Labor Day weekend. Plenty of room to sit by it as well. The breakfast was fine as far as the food goes but the service was another story. Even though it was a holiday weekend, the restaurant area where this is served was understaffed. The staff that were on duty struggled to refill the food items and even got so bad that they ran out of plates and utensils. There was simply too much work to do and not enough people to do it. The restaurant also serves lunch and dinner. It didn't seem too busy for that. The menu posted did not have many options and was pricy. However, there are plenty of places to choose from that are a short drive away. There is also a nightclub here. My wife and knew that in advance and wanted to go there but we found it closed on Saturday night due to a wedding. This hotel hosts a lot of wedding receptions and we noticed that the reception area can be quite busy when one is going on. The most disturbing thing here was the ?Guest Code of Conduct?. This is a paper that is given to you when you check in. It lists all of the things you cannot do in the hotel and if you violate it, you can find yourself kicked out. Some of the rules included no parties, making noise, and, most curiously, you cannot have your own drinks by the pool! Well, obviously that last one is in place so the bar at the pool area can get business. In fact, most of the rules include things that most reasonable people would not do. You then have to sign that document that you agree to abide with the code or you cannot be checked in. Obviously, this code is in place as apparently the hotel has had some trouble in the past. That's fine. However, does management here have to treat guests like they are college freshman in a dormitory? That's pretty much how I felt. In addition, I find it pretty unprofessional and downright rude for the hotel to present such a thing to guests when they check in. Talk about a warm welcome. In fact, I've stayed in hotels all over the world and that was the first time I had ever seen such a thing. Needless to say, it put me off a bit when I was presented with it. Notwithstanding the ?Guest Code of Conduct?, which we followed, we had a good stay. I would recommend that management pay attention to staffing requirements during busy weekends and do away with this code or at least find a more appropriate way of presenting it to guests.

  • 2
    « poorly planned host hotel for a dog show »

    when we arrived the rooms were not what we had reserved. There was a long wait to check in and the lobby was very crowded. There was a long wait for food from the restaurant. The molding on the walls and doors need repairs.

    « Best Western Conference Center »

    Hotel did an excellent job setting and serving during diocesan convention and banquet. There was always plenty of beverages and box lunches were excellent. Serving during the banquet was a little slow but there were well over 200 delegates.

    « Great Hotel for Weddings! »

    My nephew's wedding was held at this hotel and the room and especially the food were outstanding. The majority of our family lives out of state and so we all stayed at this hotel. We were very pleased overall. There were some minor issues that were resolved immediately by the very friendly and helpful hotel staff.

    « Pleasant stay »

    This is the hotel that we choose to stay at when we are working in this area. The staff always sees to it that our stay is pleasant. The rooms are clean and there are good amenities provided. We feel secure here. The hotel offers a nice breakfast buffet, including hot items. The staff in the restaurant are very nice. If there are any problems, they are usually dealt with in a prompt manner. The location is great with easy access to main highways and other restaurants and stores. We don't plan to stay anywhere else if we are in the area.

    « Great stay »

    I would recommend this hotel highly for there rooms and service both being excellent. I went to a conference there and was treated with the utmost respect and enjoyed my stay. The free breakfast (not Continental) was great. This is a excellent place to have your next conference.


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Toutes les directions

Depuis : New York City et le nord du New Jersey. Prenez l'Interstate 80 West jusqu'à la Route 33 South, puis prenez la Route 22 West jusqu'à la sortie Route 512/Center Street. Tournez à droite sur la Route 512. Au premier feu de circulation, tournez à droite sur Gateway Drive . le BEST WESTERN Lehigh Valley Hotel & Conference Center se trouve sur la gauche.

Depuis : Philadelphie. Prenez l'Interstate 476 North jusqu'à la sortie 56 (Lehigh Valley). Suivez la Route 22 East sur 14,5 kilomètres jusqu'à la sortie Route 512/Center Street. Tournez à droite, prenez la direction nord sur la Route 512 et, au second feu de circulation, tournez à droite dans Gateway Drive . le BEST WESTERN Lehigh Valle...

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