BEST WESTERN Hotel of Alexandria Inn & Suites & Conference Center,  Alexandria

3.5/5  - basé sur 90 notations.
2720 N MacArthur Drive, 71303-4227, Alexandria, United States - Voir la carte
+1 318 445 5530 +1 318 445 8496

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Les points forts de l'hôtel

  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Parking gratuit
    Parking gratuit
  • Piscine extérieure
    Piscine extérieure
  • Spa
    Spa
  • Petit déjeuner continental gratuit
    Petit déjeuner continental gratuit
  • Haut débit sans fil
    Haut débit sans fil
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Note des voyageurs TripAdvisor
Sur la base de 310 avis de voyageur
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Découvrez cet hôtel d'Alexandria, Louisiane offrant des chambres confortables, à proximité du zoo d'Alexandria, de Rapides Coliseum et de Kent House. Que vous veniez à Alexandria pour les affaires ou le plaisir, le BEST WESTERN of Alexandria Inn & Suites & Conference Center a tout ce qu'il vous faut. Cet hôtel de Louisiane est fier d'offrir à chaque client un excellent service et des équipements de qualité supérieure, le tout à un excellent prix. Les clients qui séjournent dans cet hôtel d'Alexandria ont à leur disposition des chambres agréablement aménagées, équipées de la télévision câblée/par satellite avec HBO®, de films dans la chambre et de l'accès gratuit à Internet haut débit. Commencez bien la journée avec un petit déjeuner continental gratuit ou faites de l'exercice dans le centre de mise en forme entièrement équipé. Vous pourrez facilement vous restaurer avec le restaurant sur place qui sert une cuisine de style cajun. Les clients séjournant à Alexandria pour affaires apprécieront également les nombreux services aux entreprises disponibles dans l'hôtel incluant espaces de conférence et de congrès entièrement équipés avec salles de réunion pouvant accueillir jusqu'à 125 personnes. Le BEST WESTERN of Alexandria Inn & Suites & Conference Center se trouve à proximité des attractions touristiques de la ville historique d'Alexandria, en Louisiane. Passez l'après-midi à observer les animaux au zoo d'Alexandria à proximité, visitez les plantations de la région telles que Kent House et Lloyd House, assistez à un concert à Rapides Coliseum ou admirez un morceau d'histoire au musée d'Art d'Alexandria. Les passionnés de plein-air apprécieront la proximité de la forêt nationale de Kisatchie. Les amateurs d'antiquités trouveront de nombreux magasins d'antiquités dans la magnifique ville d'Alexandria et dans la région. Le personnel amical du BEST WESTERN of Alexandria Inn & Suites & Conference Center veillera à ce que vous passiez un séjour confortable à Alexandria, Louisiane.

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Chambre 1

Avis de nos clients


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Basé sur l'avis de 310 voyageurs
Certificate of Excellence
 
NOTE ATTRIBUÉE CONSULTEZ LES AVIS POUR RÉSUMÉ DES NOTES
Excellent
 
143
Très bon
 
81
Moyen
 
45
Médiocre
 
21
Horrible
 
20
En couple En couple 55
En famille En famille 66
Escapade entre amis Escapade entre amis 19
Professionnel Professionnel 131
Voyage solo Voyage solo 13
Propreté
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Chambres
Service
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Rapport qualité / prix
BEST WESTERN of Alexandria Inn & Suites & Conference Center,Alexandria
  • 5
    « ALWAYS A GREAT PLACE TO STAY »

    Rooms clean, Breakfast hot and great. Inside pool is clean and warm. Staff very friendly. I liked the business center where I could check emails, etc. Overall a great place to stay for business or pleasure. It was at capacity and still everyone moved through breakfast flawless. Loved the hot omelets and biscuits. I always refer my clients to BW when in Alexandria

    2
    « BEST WESTERN of Alexandria Inn & Suites & Conference Center stay, 09/16/16 »

    The physical appearance of the hotel is acceptable and the staff exhibited the courtesy that one would expect from an average hotel. That being said, the towel rack in the bathroom fell off nearly injuring my wife due to improper installation. The complimentary breakfast was the worst I have eaten in any hotel I have ever stayed in. The scramble eggs were so burnt that they were inedible, the pancakes were burnt black, the sausage gravy was watery, the grits were tasteless paste and the milk cartons smelled of sour, rancid milk. In addition, BEWARE the booking price may be different than the price charged the night you stay! As noted on the corporate website: "Each Best Western® branded hotel is independently owned and operated. Each hotel is responsible for complying with all applicable laws. Guest room types, rates, fees, charges, and applicable taxes are determined by each hotel. All reservations and agreements are exclusively between the guest and the hotel. *Taxes and fees shown on this page are estimates based on information provided by the hotel. Additional charges may apply." Indeed the total charged to my account was not what was displayed by the corporate website at the time of booking. The franchise apparently does not keep the corporate business up to date on tax rates etc so corporate only gives you an estimate. Not my way of doing business. I prefer their competition that always has the total correct to the penny!

    5
    « Conference »

    The management & Staff go out of their way to accommodate you in all aspects of your stay. All the guest of our conference had nothing but praise for the hotel & staff. The meals were always very well prepared & great food! We, now, plan to have several more meetings at this hotel do to our experience!

    5
    « A GREAT stay! »

    We were at the hotel from Friday morning until after breakfast on Sunday. Friendly, courteous staff. Brian set up the room for our registrations and lunch--was quick and very helpful. Our banquet room for the night meetings was great. Our room was close to the meeting area which was nice. Room was clean and smelled great!

    5
    « Great Atmosphere »

    Always clean, friendly staff, and an excellent breakfast. The ooms are a very nice size, and the beds have ampl pillows to suit my needs. Never any problem with air conditioning or heat, pool is always clean. I would highly recommend this venue for an casual or business affairs.

    4
    « stay at best western »

    Over all our stay was great. Unfortunatly we happen to pick the weekend when the I AM convention was going on .Never saw so many teenagers at on spot. When a some trouble finding a parking place after we came from our event that night around 12:30pm.

    4
    « Many highlights and a couple of low lights! »

    First the good. Our evening check-in lady was excellent. Very friendly, helpful and efficient. I'm sorry I don't remember her name. The room was bright with light and well-lit. It seemed to be clean. The made-to-order breakfast was great. I was glad to get back there for a second morning. The atrium was a nice place to eat with lots of room. Now the not so good. There seems to be a huge shortage of towels. We had 1 bath towel in our room and had to wait into the evening to get 1 more. Some of our friends didn't even have a towel and had a hard time getting one for a time in the morning. It's like they keep washing what they have and you have to wait for more. Strange. Somehow we go some tiny sugar ants making a trail to our room. The vent in our bathroom would not come on. We've talked to management and they worked with us to make it right.

    5
    « Good Find »

    Glad we stopped here. Very clean, comfortable and access to restaurants was excellent. I would recommend this hotel for family or businesses. The breakfast area is awesome with a cook there to make what ever you want. A good selection of hot and cold food was available as well. They have an indoor pool that looked wonderful. Wish I had time to take advantage of it. It would be a really great place to stay for a few days.

    5
    « Overall Stay »

    Excellent Service and price. The stall was very courteous and met all our needs. Free breakfast was very good and convenient. The hotel had an indoor and out door pool and fitness center. Good location, close to restaurants and shopping.

    1
    « NEVER AGAIN!!! »

    This is an old hotel I've stayed in many times before and the upgrades have been few and far between;mostly for the lobby areas. No upgrades on the rooms hardly at all. This recent visit was the last straw, old rooms, moldy toilet, broken fridge, dirty a/c and ANTS, ANTS, ANTS. I'm done, they've got to do better.

  • 5
    « Spacious Rooms »

    My stay was very enjoyable. The suites were very nice and larger than i expected, also the staff was very polite and helpful. The Hotel was located in a good spot that was easy to access and there wasnt alot of traffic delaying my travel. The swimming pools were also very nice and clean

    5
    « stay »

    Great breakfast, clean comfortable rooms, and easy access in and out. They have always seen to the need of their guests. You will enjoy your stay here. You can apply your points from Best Western that you get to other Best Western hotels.

    5
    « Stay Here »

    The people are very friendly. They treat you like a real guest. The breakfast is on of the best. It is a must try. You want be disappointed. They also have both and indoor pool ,outdoor swimming pool and a hot tub.

    4
    « 2nd Night of a road trip »

    Room 127. Stayed one night.. The Hotel was along side a busy highway, but this did not detract from a good nights sleep. The room was clean and comfortable and a good size. There was a fridge ,microwave and coffee making machine. The Hotel had two pools one in and one out, used the out door, nice and warm. There was a free breakfast buffet with eggs cooked to order all fine. In the evening we used the attached restaurant wouldn't bother again, quite unremarkable. Would use this hotel again.

    4
    « Favorit in Alexandria »

    Anytime i have to do in the States, I prefer Best Western Hotels. There is a small difference to other Hotels and this small difference I like since many Years. I feel better and can relax better, if I can stay in Best Western. The Managers and the Staff try to make the Guests satisfyied and you can get more, as in other Hotels, for a fair Price!

    5
    « The room and staff were awesome!! »

    Our room was fantastic and enjoyed every second of our stay. My Mom and Dad are both handicapped and was able to relax and enjoy their time also. The lady at the complimentary breakfast was so sweet to us and also the cook that prepared our omelets. I highly recommend this place to stay for cleanliness and friendliness of staff. My son loved the inside pool and also allowed me to sit and enjoy watching him and not be in the sweltering heat. Thanks again for the hospitality! Toni, Caleb, Bessie, Everett

    3
    « Clean Beds and Nice Staff »

    This is an older hotel but the staff were very helpful and polite. The beds were comfortable, crisp and clean (no crummy bedspreads here.) Carpets and some of the is a little dated and dark and but the rooms are good for the price. I stayed in an interior room by the indoor pool and felt safe and it was quiet. I missed breakfast because it is only served until 9 on weekdays.

    5
    « Favorite hotel in Alexandria »

    We always stay here when we travel to Alexandria. The staff is friendly, rooms are clean, free wifi, outside pool, inside pool, inside hot tub, animals are allowed for $10 fee, and gym. The breakfast in the morning is hot, fresh, and buffet style. Not the ordinary continental everyone else offers.Great atmosphere in the grand atrium where there is plenty of seating among the tropical plants for relaxing or watching the kids swim. My only complaint is that there is only ONE elevator for the entire hotel and is only on one side of the building. Really nice place to stay overall.

    2
    « Best Western Alexandria, LA »

    Nice Breakfast, cooked to order eggs and pancakes. Older Property, smelly interior/atrium rooms. Miniature pillows on king beds. Management cuts corners in the wrong areas. Beds and rooms were decent enough but raunchy carpet deodorizer and crappy pillows really brought down the entire experience. Employees were all great from hospitality to housekeeping.

    2
    « Poor Customer Service »

    The company needs to teach customer service.. Hire more people to check people in. Because the check-in time was ridiculous. The representative was rude. did not allow me to redeem my $25 coupon towards my room.

  • 5
    « My stay »

    Every time i need to go to the va. hospital Best Western is were i stay. Also just going to Alex. The wife and I are all excited about staying at Best Western, because we know the servive and rooms are great for our stay.

    1
    « Customer service is endangered at this hotel »

    I took my family to the Alexandria zoo for my birthday weekend and this hotel had decent reviews so we booked a suite. After a terrific day we went to the hotel to check in. When I walked up to the desk the clerk picked up the phone never even acknowledging that I was there. After she took the callers information, cc, phone number and address for what I would guess was a reservation she hung up the phone and without looking at me asked if she could help me. I said I was checking in. She promptly asked for my drivers license and credit card, ran through it all, I asked for two cribs/ play and packs she had no idea what I was talking about and picked up the phone I assume calling someone to ask finally she came back to me and said they would bring them over, and then had me sign. At no point did she ever look up at me in this transaction. We went to our room and it was ok. The tub had some broken knobs and the toilet seat was not attached to the toilet. A few minutes later an older gentleman brought over two play and packs and when I asked for sheets for them he was happy to get them. This gentleman was the best thing at the hotel. I would like to say that things got better but they did not. The suites are next to the conference rooms where a very loud graduation party was going on. At 8 when we put up the play and packs they were both not clean but one was wobbly and a little scary so we called down to find out if they could switch the broken one out, they had no more, we also asked what time the party would be quieting down as it was so loud in our room it sounded like we were part of the party the clerk said she didn't know. We asked if they could at least close the doors and she said she would ask. When we asked her again what time the party would shut down she said they had paid for the room and there was nothing she could do. We made a couple more calls to the front desk and at 10 I finally went down to demand a room change. The clerk said all the rooms would be the same and where would I like to be put. At this point I had had enough of her bad attitude and told her that she should know her hotel and know where a quieter room should be. She did finally move our room and at 11p at night I finally was able to get my twin 2 year olds to bed in a quiet room. If you are looking for any sort of customer service this is not the hotel for you. Two days later the manager has never even bothered to call me to ask about the stay and problems we had.

    5
    « Absolutely Wonderful! »

    The Best Western has the cleanest rooms! Housekeeping is really on top of their business! The suites were well laid out and very comfortable! We have met the manager, Margaret Turner and she is friendly, eager to help and very professional! The breakfast was amazing! The omelette was cooked exactly as ordered! If you have need to stay in Alexandria, La. Best Western is the place to stay!

    2
    « Needs attention bad! »

    Room 128. Very dated motel showing its age,especially the rooms. First night roach crawled out.Front desk was accommodating and moved me to this room.Carpets very stained,bed springy an worn out, shaped like a U and who knows how old.Furniture was damaged an old. Worst best western ive stayed in,place needs attention bad!

    4
    « Hidden Gem »

    When first driving up to the hotel I thought to myself, "oh boy" and then I sighed really heavy. My travel department makes the reservations and really have no clue of what the hotel really looks like, etc...well as soon as I entered the lobby my initial opinion started to wane a bit, well once I got inside the hotel to get settled in my room I was a little intimidated, until I came around by the Cajun Landing restaurant (don't go there - gross), as I entered the hotel and walked towards my room I became very pleased...indoor heated pool, Jacuzzi, fitness room, and the best part - it was pristine...I got to my room and though it was typical - I have no complaints at all...microwave - refrigerator....just perfect! Oh and near the MALL!!!

    5
    « Best place to stay in Alexandria, LA »

    Have stayed at this Best Western on two occasions while in Alexandria and found it to be one of the best in the area. It is conveniently located on a major road with easy access. The indoor pool and hot tub makes for an enjoyable stay.

    1
    « Bedbugs! »

    Beware of blood spots on sheets.....looked it up.....bedbugs in room 124! Changing the sheets won't help. So we cancelled. I left a message for the manager about this and I hope she takes care of it. The sad thing is I think the desk knew there were bedbugs and have it to us anyway.

    5
    « Deceivingly Nice »

    This is almost 2 hotels in one. The front section gives it a deceiving impression of an older hotel that you might drive by. The rear of the hotel, with the conference center, is like a totally different hotel...more modern well appointed rooms and amenities; and a spacious atrium. The hotel treats the guests just great. The rooms are clean and fresh. The hotel has 2 pools...one indoors and one outside. I was particularly pleased with the breakfast. Besides the normal assortment of continental style items they also had hot scrambled eggs, sausage, bacon, biscuits & gravy and...eggs cooked to order. A real benefit is being right next door to the Cajun Landing Restaurant and Lounge.

    4
    « Good motel »

    I was traveling with 2 other women and we do not like to stay in motels with outside doors, for security reasons. I paid extra for an room that faced the inside pool, and requested a room downstairs as one of the ladies uses a walker. I also booked through Best Western's own site. When we arrived we were informed, a little rudely, they had no rooms downstairs they were all full, but they had an elevator. Ok. However...Our room was on the opposite side of the center courtyard, of the elevator, so my little lady had to walk a block to get to the elevator, and another block to get back to the room each time. This became pretty wearing on her. I felt bad as I had told her I had requested a downstairs room for her. The building has been added on to a few times and the floors were a little uneven in places also. I just feel we could have had a little better room as the check in lady knew I had requested a downstairs room for a handicapped. We just stayed two nights, when we arrived back in our room we had to call down to the office and request towels, seriously.... we had one towels set of towels. The room was clean and I like having a microwave and refrigerator for my convienence. Breakfast was fantastic, I loved the omelet.

    5
    « Best Western of Alexandris Inn & Suites & Conference »

    We were there for a convention and enjoyed our self to the fullest. The staff was very nice. Breakfast was awesome. Rooms were very clean. We did have a problem with the A/C, but we were moved to another room. The location was awesome. Walmart and Restaurants are very close.

  • 5
    « Nursery Festival Weekend »

    I highly recommend this hotel, they go above and beyond to make sure your stay is the best. Clean and comfortable rooms. Indoor and outdoor pools. The breakfast area is far beyond any other in the business!

    5
    « A good place to stay »

    We have stayed here several times, the indoor pool is always warm and clean, a great place for family fun. The breakfast omelette is awesome ! Our room was quiet and clean, the mattress was a little firm , but we still had a great stay, will be back.

    5
    « Hospitality to the 9's »

    We arrived after dark after a long drive. Couldn't really see the property and chose a room where we could park in front of the door rather than an inside room facing the pool. Next time we'll be sure to take the inside room which is literally "inside" facing a beautiful indoor pool. The complimentary full breakfast was delicious...a buffet and/or cooked to order by the chef. My pancakes were wonderful, perfectly prepared. At the front desk was a delightful lady named Turquoise. We wish we could make many more trips to Alexandria just so we could stay at BW more often!

    5
    « I highly reccommend this place »

    Everyone was real nice at check in and through out my entire stay. The breakfast was exceptional. I especially appreciate the recognition I was given being an elite member. If ever near Alexandria. I recommend you stay here.

    5
    « Great Stay »

    The hotel is centrally located in the city. The rooms are very comfortable. The indoor pool is a bonus when staying during the winter months. The hotel staff is extremely friendly and helpful. The breakfast is amazing!

    4
    « Bad start but nice stay.. »

    We got here at nightfall after a long drive. We were tired and hungry and ready to relax and dig in to the pizza we picked up. At check in I was simply told "around the corner and up" as she pointed over her shoulder. I had reserved weeks ago and asked about the ground level room I had requested, she just shook her head. Well, alrighty then. We got so lost hunting for the room, getting madder by the minute. This is a huge complex and poorly signed. Yes, there are signs with groups of numbers, but only pertaining to what you are standing in front of. If your room isn't in that group there is no additional info to point you in the right direction, and there are lots of directions to go. When we finally found it and realized how far away we were parked, we then moved the car. Went to get ice, but the machine in our zip code was empty and we had to go all the way to the front to find a functioning one. Breakfast was good, we made jokes about being scared to disturb the breakfast lady. She sat, arms folded, leaning against the wall, more interested in whatever was on the TV than anything else. Overall, the hotel is nice and clean but maybe not so welcoming. Being tired and lost and then no ice was just a really bad start when we were so tired. Not a bad place to stay, just insist on clear directions to your room.

    4
    « Get directions to room at check in! »

    Check in was very unhelpful and uninformative. The room was nice and clean, everything functioned. The breakfast area was very nice and food was good. Not happy that ice machine in our area was broken and had to trek quite a distance to another one. This hotel is very large and directions to the room and where to park are necessary unless you want to walk all over the place hunting for it in the dark hauling luggage. I was just told "around the corner and up". Wrong. Pools were very nice.

    5
    « Mardi Gras event »

    Always enjoy staying here. Employees are very friendly. Love the inside pool and atrium area. Would recommend this hotel to family and friends. My husband and I enjoy the breakfast and this hotel has always been very great to stay when we come to Alexandria.

    3
    « Worth the money »

    This is an old hotel, but has been updated and is well maintained. The rooms off the atrium seem to be the best and they have no outside traffic noise. Breakfast buffet is good and staff is friendly. There is some expected noise at the pool at the atrium but it seems to quite down by 10PM so is not a problem. The location is OK and there is a good restaurant next door.

    5
    « Hidden Gem Inside »

    Don't let the outside fool you. Yes the exterior is outdated but once you step inside its a hidden gem. It is well decorated, the rooms extremely comfortable. The staff go above and beyond. There is a indoor pool & hot tub for winter months and a outdoor pool for the summer. The breakfast offered is phenomenal, made to order omelets , many side dishes and then your normal hotel breakfast items. I stayed at a few other hotels in Louisiana this trip and this hotel was the best. I would highly recommend it

  • 3
    « Best West »

    Hotel ok but service needs attention. Asked for shower curtain and commode seat be fixed and was told to put towels on floor for overrun of shower,etc. Would recommend for price but don't think I'll stay there again.

    5
    « Best Hotel in Central Louisiana »

    This is an old hotel but is well kept. It has an indoor pool and hot tub, an outdoor pool and a newly updated exersize room. The breakfast is probably the best free breakfast I have ever had at a hotel. The rooms are just remodeled in the area I was in and looked like all over the hotel. For the price this one is a winner

    4
    « Decent Stay »

    For a decent price... it was a decent stay! It was a very quiet hotel. The rooms were average. Wish the bed would have been a little more comfortable. We stayed there for a soccer tournament... there was a large leisure area that was perfect for our team/parents to gather to eat together. *That was very nice.

    5
    « Awesome »

    We had wonderful people in the staff looking after our needs. The breakfast buffet was great- food hot that should be hot and cold items kept in small refr. Be sure to have the omelet cooked fresh for you! Indoor people kept at a lukewarm temp (we were there in Dec) and the hot tub was relaxing. Only complaint was toilet paper attached to a cabinet that kept opening when we used the roll.

    5
    « great »

    Originally had a reservation at another Best Western 3 hours away. I was too tired to drive any further so stopped in Alexandria Inn. The clerk cancelled my reservation in Vicksburg and checked me in at Alexandria with no additional fees. She was very accommodating.

    5
    « Great Hotel »

    Hotel was very nice. Great location, clean, friendly staff, and great food. The rooms were up todate and comfortable. They had a personal chef that cooked breakfast. Only stayed one night because i was in town for a meeting. Will definitely be staying at this hotel in the future on a personal trip.

    4
    « Friendly Staff »

    My husband I stayed there for three nights in November. Check-in was quick and easy and we got there a couple of hours early. The room was clean and adequate for our needs but rather dark. The bed was comfortable. The breakfast had a very wide selection with omelets and pancakes to order at one station. It also included buffet style grits, biscuits, gravy, scrambled eggs and sausage, pastries, yogurt and cereals. The setting was in an enclosed atrium with plants, waterfall and pool. The staff during breakfast were very friendly coming by the table asking if we needed anything and thanking us for coming. Overall, a nice place for a short visit in Alexandria.

    5
    « Great Experience »

    The hotel and staff were terrific! I had to end up extending my stay and there was a smooth transition to the extra time. Everyone was extremely friendly. Room was clean and comfortable and the breakfast was excellent. Well worth the price! I will be staying there again.

    5
    « Great place to stay »

    The hotel staff is always very friendly and helpful. If you are ever in Alexandria I recommend you and your family stay here. They even offer other functions for groups. The inside pool and sitting area is a great place to relax and hang out with family.

    4
    « Clean, comfortable, good breakfast »

    Room was clean, good mattress and pillows. Breakfast was above average. A large rambling layout so make sure you park close to your room. Many rooms are very far from the elevator. I have to write some more to achieve 200 characters so here is my attempt to meet the minimum requirement

  • 4
    « My experience »

    My experiences are always great as I do not consider any motel other than Best Western. I rate this facility top in Alexandria. I've visited this facility on many occasions and have always been satisfied and if I had any needs they were handled quikly

    5
    « Fantastic Experience »

    We booked these rooms last minute for a school field trip after our previous plans had to be postponed due to weather. Turquoise made the reservation process extremely easy. They were able to put me and all of my students close together. The hotel is conveniently right off I-49 but just far enough that you can't hear the traffic. The rooms were wonderfully spacious. The decorations in the room weren't your typical "hotel décor." The pictures in my room were black and white pictures of oak trees. The beds were a little firm for my taste. The breakfast was PHENOMENAL!

    3
    « Basic but comfortable »

    We stayed here for a wedding, and while it's not great, it's perfectly fine. The standard room was pretty large, but seemed kind of tired. It's definitely priced right, though. In a pinch we'd stay here again.

    3
    « STATE MEET »

    The hotel was convenient for the purpose of our stay. We would have preferred a room with movie purchase options on our television and a little more updated channels. All in all it was a good location, clean and had a great breakfast.

    5
    « Excellent Service...Makes You Feel Like Family »

    Spent two nights here at a conference this week. Every employee I encountered had a smile and offered a warm greeting. Everything was exceptionally clean. Breakfast was top-notch, and the breakfast hostess and line cook made every guest feel important. I would stay here again.

    5
    « change at the last minute »

    I changed hotels at the last minute and I am glad that I did...The staff and the location was wonderful. I slept on a comfortable bed ..( alittle hard, but that's ok) and the breakfast was wonderful...Kudos to the breakfast crew

    5
    « Fabalous Service »

    The staff at the Best Western, Alexandria, LA made everyone in our conference group feel special. From the front desk to the service staff, everyone worked quickly and efficiently to meet our every request. All of our meals were catered by the hotel, and the food was first rate. The catering staff did an outstanding job, and every meal got rave reviews from the conference attendees. l highly recommend this hotel for any group function. I've already booked my conference for next year!

    4
    « Pleasant »

    There was a nice laid back atmosphere but with excellent service. Breakfast was much better than most in terms of the variety of items, and the spacious and attractive dining area. Although this is certainly not a new hotel, our room was obviously recently updated and very pleasant. All-in-all, a very pleasant stay is a good way to describe everything.

    5
    « change at last minute »

    Actually I am happy that I had changed from another hotel...Everything from the customer service to the cleaning crew to the people who worked the breakfast bar were wonderful. They bent over backwards to make one happy

    5
    « Great stay »

    Try to get in the Suites which is not in the main building. There is an area in the middle which has a pool, hot tub and breakfast area that are really nice and right outside your room. The only negative there is that the Internet isn't reliable, it is much better in the main building. Breakfast is great, and is actually made to order. Pool/hot tub is only open until 9 which is a bummer if you have a job during the day.

  • 5
    « Great Location »

    If your in town on business or pleasure this location is great.Located near I-49 and several major connecting Highways. Great Restaurant next door and several Fast Food locations nearby. The VA hospital is located nearby as well as the DownTown area. I have stayed at this location several times over several years and I have never been Disappointed.

    4
    « Nice place »

    Our room was nice. We had a king size bed, the mattress was kind of firm, not as soft as I would have liked it. Breakfast was great, they had cooks on hand to prepare eggs and pancakes, etc.. There was plenty of coffee so I was happy!

    4
    « Family trip for GUMBO games »

    Great hotel for everyone to stay at and be able to get together at for the state meet event. The room was nice and roomy for the whole family, and the pool was great for the kids. There could of been a better selection with TV station channels, and the breakfast was wonderful also!

    5
    « Definitely will stay again »

    We've stayed her twice this year and both times were excellent stays. Great room, the beds are really comfortable!, Great breakfast, the made to order eggs/omelette/pancakes/etc are an awesome option! Great place stay!

    3
    « Rock Hard Matress »

    I stayed in room 247 and the mattress felt like I was sleeping on concrete. I love a firm mattress, but this one was extremely hard. The staff was very friendly, but this hotel should invest in new mattresses. The morning breakfast was good though...omelettes and waffles made to order

    4
    « Good Value for the Money »

    The room had been updated. The décor was nice. There was a refrigerator. I thought there had been a microwave before but did not need it. The breakfast is made to order and very good. Each employee seemed to be concern with our needs.

    1
    « WORST Hotel EVER!!! »

    Reserved room by phone, TOLD KIA I had to have a frige and micro! Arrived, NO frige or micro! They upgraded us to a Suite, I thought great! NO luggage cart and after an employee called the front desk a male showed up 18 minutes later and stated, "I walked around the hotel twice and couldn't find one!" He then turned around and left, I had open heart surgery two years prior and I walk with a cane because of bad hips and back and I COULD have walked around the at least 6 times in that amount of time. I then called the 800 # for BW and told cust svc the problem, he called the front desk and they told him they had no idea of the problem and they would send someone right down to help me. By the time he showed up I had all but my cooler in the room. Then as I tried to put my items in the frige, I turned it up, it NEVER got cold. The fireplace would not turn off so regulating the AC, therm right by fireplace, was hard to do. Tired of the problems my husband wanted a wash up and bed, pulled stopper on sink and washed, when he pushed it to let water out it would NOT open! Called about problems, SORRY can't do anything. Complaining to LISA, manager, next morning while checking out and she just walked away from me! More but tired of this now!

    5
    « Great Place to Stay! »

    Staff put the word service in customer service at this Best Western. It was good to see that practice in action. Value was very good as rooms were very clean, comfortable, well maintained, nicely appointed, free internet and full breakfast all available in the room's price. The hotel is centrally located with restaurants, shopping centers, and stores very nearby. Will stay again if I', in the area! Highly recommend!

    4
    « Ants in room »

    The room was overall clean, but it had a slight odor I did have an ant problem they were in my bed and carpet other guests traveling with me had ants too I had the impression that they were fully booked so I didn't ask for a room change, but I did get a slight discount on the room Staff was courteous and friendly Breakfast Selection was good

 

Venir à l'hôtel ...

Toutes les directions


Depuis : l'Interstate 49. Prenez la sortie 86 et suivez la Highway 165 South en direction de la voie de desserte. Le BEST WESTERN of Alexandria Inn & Suites & Conference Center se trouve sur la droite.