BEST WESTERN Hotel Mermaid Yarmouth,  Yarmouth

3.5/5  - basé sur 238 notations.
545 Main Street, B5A 1J6, Yarmouth, Canada - Ver el mapa
+1 902 742 7821 +1 902 742 2966

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Los puntos fuertes del hotel

  • Recepción 24 horas 24
    Recepción 24 horas 24
  • Aire acondicionado
    Aire acondicionado
  • Aparcamiento gratuito
    Aparcamiento gratuito
  • Estacionamiento al aire libre
    Estacionamiento al aire libre
  • Seguro
    Seguro
  • Internet de alta velocidad en zonas públicas
    Internet de alta velocidad en zonas públicas
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Alójese en este hotel de Nueva Escocia, en el hermoso centro de la ciudad de Yarmouth. El BEST WESTERN Mermaid Yarmouth goza de una excelente ubicación en el distrito histórico del centro y junto al museo del faro de Yarmouth. Los huéspedes del hotel apreciarán especialmente la gran variedad de restaurantes y tiendas situados a poca distancia a pie del hotel. Cada habitación, amplia y muy completa, incluye todos los servicios adicionales que marcan la diferencia al viajar. Las habitaciones cuentan con acceso gratuito a Internet de alta velocidad, televisor con pantalla plana de 42 pulgadas y canales por cable en alta definición, nuevos aparatos de aire acondicionado, detector de CP2 y detector de humos, llamadas locales gratuitas, acceso gratuito a llamadas de larga distancia, cafetera y tetera. Habitaciones con vistas al puerto a petición de los interesados. Entre otros servicios e instalaciones del hotel se incluyen un desayuno caliente gratuito, una piscina climatizada al aire libre, servicio de lavandería y servicios de negocios. Viajes organizados en autobús y grupos bienvenidosTanto si asiste a uno de los numerosos festivales al aire libre como si disfruta de un recorrido de golf o de visitas turísticas, nuestro cordial personal está preparado para proporcionarle una cómoda e inolvidable estancia. Haga su reserva hoy mismo en el BEST WESTERN Mermaid Yarmouth de Nueva Escocia.

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Habitación 1

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Basado en la opinión de 240 huéspedes
 
NOTA EMITIDA CONSULTAR LA OPINIONES PARA NOTAS RESUMEN
Excelente
 
69
Muy bueno
 
74
Bueno
 
62
Mediocre
 
17
Horrible
 
18
Con amigos Con amigos 13
De negocios De negocios 35
En familia En familia 73
En pareja En pareja 95
En solitario En solitario 10
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BEST WESTERN Mermaid Yarmouth,Yarmouth
  • 5
    « National curling event »

    Very comfortable, clean and quiet. Had some problems with my key cards but the cleaning lady was very helpful and even went to the front desk to have the keys redone. Breakfast was very good and the person responsible was very efficient. Would stay at this hotel again if I'm ever back in Yarmouth.

    5
    « One night stay »

    Great location,great hotel and staff. Stayed only one night for business. Large selection for your breakfast in the morning. Bed was a little hard compared to other BW I have stayed at. Quiet area, good sleep.

    5
    « Lovely clean room »

    The desk staff were exceptionally helpful and courteous. Kudos to the cleaning staff....our room was spotless! We needed help finding a suitable restaurant, and after a conversation with the staff, they recommended a place that fit us to a tee. We would definitely return to this hotel in the future.

    4
    « Absolutely great. »

    Flew into Halifax Thursday 20th.to have a long weekend doing the South Shore and the Valley. Booked the Mermaid back in the summer and was a bit hesitant with the mixed reviews. Spent last night at the Mermaid and in Yarmouth and both get two thumbs up. Room was clean and ready, even a hand written Welcome and a Happy Face. Breakfast was more than adequate and the staff friendly and accommodating. Check in and out a breeze. Especially liked the lack of carpet, new laminated flooring. Would I come for another stay? Without a doubt. Bonus a no charge Sunset was beautiful with a Canada Goose flyby.

    4
    « Enjoying the scenery! »

    Want a relaxing scenic drive with great places to explore, eat and shop? Look no further than the loop from Halifax along the South Shore passing through Yarmouth,Digby and the Annapolis Valley. The views are breathtaking people are friendly, great food and lodging. We stayed at the Mermaid Best Western in Yarmouth. The room was clean,free Internet and a hot buffet Breakfast . Friendly staff moderate price and close to highway,shopping and great food. Experience what the loop had to offer by driving the scenic route, you will be glad you did!

    3
    « Motel only »

    This 1950s motel was the worst and higher priced of the Best Western chain we encountered on our whole trip of Nova Scotia. The staff were friendly enough. The room was small, not enough room to put a suitcases. Breakfast was in a side area near the lobby and the food was like flying in a plane, packaged milk, packaged fruit in syrup, packaged juice, cereal and breads, hard boiled eggs floating in hot water and some half slices of ham which was surrounded with a little water too. We could have had a better breakfast assortment from the fast food restaurants across the road. This one certainly spoils the reputation of the Best Western Chain. It is across the road from a nice little walking path but there is little to recommend it.

    5
    « Very well maintained »

    As part of our tour of Nova Scotia we booked into this property. You could tell the management of this hotel took good care of it as the walkways and reception area were in excellent shape. Our room had also been updated and we found it very comfortable, The breakfast room was very clean and well organized with a light breakfast to start our day. We had a very nice stay and would recommend it to all.

    5
    « Perfect stay »

    This location is perfect for the ferry. I love the hardwood floors and the beds are super comfortable. The breakfast was perfect for a continental breakfast and they also have "to go" breakfast bags. All around great place to stay.

    3
    « Close to The Cat Ferry »

    We booked a room at this hotel a few days before we planned to be there and after reading other reviews, requested a ground floor room because they do not have an elevator. We arrived at the hotel around 9:30 PM, after a ferry ride on The Cat from Portland, Maine. The hotel is close to the ferry. However, upon arrival, we were informed that we were the last reservation to check in for the night. Of course, that meant that we had a second floor room and had to carry all of our luggage up stairs. We were not happy. The room was clean with two full beds so there was not much room for two people. The shower had good water pressure. The staff was friendly and helpful in recommending things to do in Yarmouth.

    3
    « Night two of our east coast trip... »

    Was what one would expect for a small town motel. The check-in was effortless,,,all accommodations were honored and the desk service was great. The room was ok. Don't expect luxurious, and you won't be disappointed. But, I will let you know that the room was clean and neat. Warm. Ours was in a quiet spot, so we slept pretty good. The walls are a little thin, but that is just the way it is in small town hotels. (some big city hotels are just as worse!!). Breakfast was only so-so, but we had our hunger satisfied. Again,,clean and neat. Check-out was a breeze.

  • 2
    « Not good »

    This hotel is not up to Best Western standards. The hotel looks old, the steps on the end were unsafe at night, the room smelled old and musty, didn't look clean. Breakfast was poor and the eating area was too small.

    3
    « ok - dated »

    clean and comfortable. lots of hot water, comfortable bed, speedy internet, rooms accessible to outside (easy in and out from car). Dated decor, parking lot could be cleaner, breakfast could be better (cereal, bread, boiled eggs only)

    3
    « Decent hotel near Yarmouth centre »

    The hotel is right off the street where you would drive in from the highways so it's convenient and it isn't too far from the town centre. It's a Best Western and you are pretty sure of a decent place to stay. The Mermaid is clean and comfortable, with good sized rooms. There's a small fridge in the room and the king size bed was fairly comfortable. there are no elevators and some rooms are one floor up so request a ground floor room if you have mobility issues. There's a pool. Free wifi which worked well. Breakfast was cereal, boiled eggs, sliced ham and a few other bits and pieces and wasn't really up to the challenge though the coffee was pretty good. Free is free, though. Aside from that, the hotel is a good, clean and reliable place to stay. Prices are competitive, not particularly cheap though we got a decent government rate.

    3
    « clean hotel near Yarmouth ferry »

    Clean hotel on Main Street, not noisy if room is in the rear of hotel. Breakfast is average with boiled eggs, sausage, cereal. 5 minutes to boat. Walk to center of town. Friendly competant staff, very willing to assist if needed.

    3
    « Its OK »

    Dated place. Looks like they are trying to update some rooms. Ours had the carpet cut away from the beds and they had hardwood floors underneath. Needs more updating in the bath area. Room was a good size and you can hear your neighbors. Gave us a discount for being on a bike and belonging to HOG. That's nice. They offer some sort of breakfast in the am, we didn't check it out. was ok for the stay, we needed to get to the ferry in the morning.

    2
    « Bring Earplugs »

    Very noisy plumbing. When the person in the next room took a shower it woke me up out of a sound sleep. At first I thought it was some type of alarm. Not conducive to a good night's sleep. Very noisy location. The breakfast is served in the same room as the check out. Not conducive to a pleasant breakfast. And finally, the person who checked me out was extremely unpleasant. Overall, not a good experience. Will never stay there again, and will not recommend anyone else stay there.

    1
    « Think twice before staying here... »

    The hotel is in a great location for easy access to the Ferry but it's not worth the stay. 1st Room: We checked in late afternoon but had to wait an hour. Then we were provided with a room at the back where they had just applied a surface of asphalt sealer onto the parking lot. Our child got out and stepped into the wet asphalt sealer. The odor was very strong. The room was dusty, dirty and not clean. There was even a dried grape left on the dresser. Unrepaired holes in the drywall. We brought the issue to the attention of staff and we provided with a new room. 2nd Room: We were told this room was newly renovated. There were holes, drywall repair marks cracks and poorly, partially painted walls throughout the main room. It appears that cleanliness is not a high priority at this hotel. There were hairs and unknown substances stuck to the bathroom walls, especially behind the door. Dirt accumulated in the corners of the floor. The furniture was dusty. The neighbors actually offered us their febreze deodorizer spray which they had needed to use in their room. It was noisy, dirty, and poorly maintained. It's a surprise that this hotel is part of the Best Western Hotel chain and is an example of the lack of consistency in the quality of hotels across the BW Hotel chain. We stay at many hotels and this is hotel was one of the poorest values we had experienced in many years.

    4
    « Convienent »

    Very convenient motel if using the Ferry from Portland as it get into Yarmouth around 9 or 10 PM. Motel is comfortable but has outside entrance to room and parking is in front of room. An older style motel but well kept.

    3
    « One night stay »

    We stayed here after arriving late on the ferry from Portland. It was fine for just an overnight and nice to have the free breakfast before heading on our way. Clean but small room. Two double beds. Pool didn't open until ten so we didn't get to use it.

    4
    « Good Choice in Yarmouth »

    The entire premises were clean, including our room, the lobby, pool and breakfast areas. Our room was well appointed; we had no complaints. When we arrived, Jane was working at the front desk and she was amazingly accommodating. We failed to request a main floor room (had a health issue after booking which is making stairs difficult at the moment) and of course were assigned one on the second floor. She went to a tremendous amount of work to reorganize several impending guests so that we could have a main floor room. She also recommended a couple of great restaurants. She was exceptionally helpful and worthy of special mention!!

  • 3
    « Good location »

    This hotel has a great location near the middle of town. They are renovating rooms, but we had one of the remaining few with a carpet, which detracted from the experience a little. On the other hand the bed was extremely comfortable and we slept well.

    2
    « Renovated but old and noisy structure »

    The hotel is renovated but got an old structure which makes it very noisy. We had an upstairs room to avoid noise from the room on top. However you could even notice someone walking in an adjacent room. Finally we woke up early in the morning (approx. 6 a.m.) when somebody in a nearby room had a morning shower. The old plumbing was very noisy.

    5
    « Excellent hotel! »

    The hotel is very clean and everything works well. Breakfast is great. The hotel is near the ferry terminal to the US. Also close to shopping center. There are oven and stove in our room. We bought some fresh seafood from near buy market and enjoyed them in our room.

    5
    « Good stay for the options in town »

    I enjoyed my stay at this Best Western. It has more of a motel feel than a hotel. Our door was to the outside porch with a parking spot there (we didn't have a car.) Everyone was beyond friendly. Breakfast was delicious and welcoming and had many options. The lobby is nice. It's a small area, but not crowded. The room was fine. The beds were nice and the set up was alright. It was strange to have the sink outside of the area. The little room for the toilet and shower was very little, but served it's purpose. The walls in our room could have used some pictures or posters...or even a clock and definitely a new coat of a different color of pain. There was nothing on the walls so it felt a bit bare. The location is fine, too. About a mile or less from everything interesting. There is a shuttle to and from The Cat (but what they won't tell you is it's $.25 a person..) The only other little thing I'd bring up would be that the AC would make a loud sound whenever it turned on. It woke me up a few times... Overall, I'd say we had a good weekend!

    4
    « Old building, just remodeled »

    One of the few choices in Yarmouth. Old 60's building just remodeled w/all new room interiors and furniture. However, walls are thin, you can hear people and water running in rooms below, behind and on either side. Bathroom so small you cannot close or open the door if you are sitting on the toilet. Did not try the breakfast which looked very basic. Gets a 4 rating as clean, located right on the Main Street, 2 minutes from the ferry dock, and recent remodel.

    2
    « Sorry but would not stay here again. »

    Spent 2 nights in Yarmouth .The room was very small, we were 4 adults. When booking asked for 2 queen beds and got two doubles beds which were very small. The washroom was so small you could hardly move around in it. Yes the rooms were updated but there was no room to more around. The pool was very clean but very cold the outdoor furniture was new and very nice. They should heat the pool it would be very nice.

    5
    « Nice hotel. Great location »

    My husband, myself and our 2 college age day daughters spent 2 nights of our Nova Scotia vacation in this lovely hotel. Staff was very friendly and helpful (when we came back from a day out sightseeing - one of the staff saw us struggling to open the room door and jumped right in to help us - appreciated). Room was clean and comfortable and comes with a hot breakfast. Hotel is convenient to downtown Yarmouth.

    4
    « Old Motel Revitalized »

    This is an older motel that has been remodeled. Rooms are spacious. Hardwood floors. Great beds and linens. Comfortable sitting chair and desk chair. Bathrooms are still small but they've been redone and are nice. Excellent towels. Great water pressure. Excellent air conditioning. This is right down the street from the ferry to Portland, ME. Very convenient. Breakfast was pretty good. We stayed here to catch the ferry.

    4
    « Vacation »

    I was pleasantly surprised after reading some reviews. The outside could use a little sprucing up. The lobby was very well appointed and there is a nice (free) breakfast area which served our needs with eggs, ham, yogurt, cereal, muffins, toast, bagels, fresh fruit, etc. Our room was updated with a comfortable king size bed. The bathroom is a bit small but updated and suitable. I am glad I chose this hotel close to the ferry and view of the water.

    4
    « Gets the job done and FRIENDLY, HELPFUL staff »

    It's a Best Western so nothing to write home about but it was clean, convenient to the Portland-Yarmouth ferry, and the staff is FANTASTIC. They were so incredibly helpful! The breakfast was fine and I was happy to have it. Good internet service as well.

  • 2
    « Booked Ahead »

    I knew we had to catch the ferry early so I booked a hotel weeks ahead. After getting to the town, I wish I had booked one of the lovely Inns. Canada has so many beautiful Inns, why would anyone stay anywhere else?

    3
    « Close to Ferry Terminal »

    Nice place to stay over as one has to be at the Ferry Terminal in Yarmouth by 7:30 a.m. and it's only a few blocks away. No elevator. Walking distance to wharf where there are nice parks and good places to watch sunset and view the fishing boats..

    5
    « Clean, Quiet and Affordable. »

    I was really pleased with our stay at the Mermaid. To be honest, I was expecting this to be a miss, but I was blown away at how modern and clean this motel was. We got a great room on the ground floor, with more than enough space for all three of us. The pool area was big and well kept. In walking distance to downtown. We'll return again!

    4
    « 2 star motel with 4 star effort »

    Yes this is a basic Best Western franchise. However, it is conveniently located on Main Street, the room was clean, the beds were comfortable, the breakfast was not the Ritz but it was well stocked and fresh, and the staff was very friendly. For the choices available in Yarmouth, you could do a lot worse.

    4
    « Basic hotel, clean and friendly »

    We stayed at the BW Mermaid upon our arrival on The Cat from Portland, Maine. The lady at the front desk was very nice and checked us in quickly. Our room was pretty basic and a little on the small side from what we are used to. Still, we had two queen beds, a small table and chair in one corner and a armed chair with footstool in another corner. Plenty of counter space by he sink was appreciated. The bathroom itself is fairly small, but meets its purpose. The beds were comfortable, there are several sockets available for charging devices and the wifi worked well. We had a problem with not being able to turn on our tv, but between traveling and the time change to Atlantic time, we were ready to sleep anyway. The motel offers a light breakfast in the morning, although most of us missed it as it ends at 9:30 am. One plus to the motel is its proximity to several fast food restaurants. A Wendy's is just down the road, a KFC/Taco Bell is across the street and a McDonald's is practically next door - perfect for those who need a late night snack after exiting the ferry. One negative for me is the wood floors - the people above us were walking around in shoes that really made a lot of noise. In the end, the price was reasonable and we got a good room. I would stay here again should I return to Yarmouth.

    5
    « Great value, great product »

    I stayed at the Best Western Mermaid for business on July 21, 2016. I opted for this hotel as it offered the best corporate rate in the area. I was more than pleasantly surprised with my stay. The room was very large and clean. I especially appreciated the hard surface floors as I have allergies. The bed was one of the most comfortable hotel beds I have ever slept in!! I also noted there were two extra sets of towels in the closet which you don't typically find in many hotels. Check-in was smooth and easy. I arrived exactly at the 2:00 pm check-in time and, since my assigned room wasn't ready, was given the room next door. Much appreciated after a long day on the road! I was offered the chance to settle my bill at check-in too which was very convenient for me. The included breakfast was quite good (hard boiled eggs, sausage, various breads for toast, yogurt, cereals, juices, muffins, whole fruit, coffee/tea) although the breakfast area is small and was somewhat crowded with other guests. I didn't see trays but would have preferred to picked up my breakfast and brought it back to the quiet of my room. Location is prime. Ample parking. There was some noise from the traffic as this hotel is on a major thoroughfare but the air conditioner blocked it out when I was sleeping. My room was on the second floor which could only be accessed by stairs (perhaps there's an elevator I didn't know about?) but that was fine. I didn't try the pool. I would definitely return to the Best Western Mermaid on any future visits to Yarmouth.

    4
    « Convenient and comfortable! »

    We were here for just 1 night. The room was clean, the Internet worked well, and the beds were comfortable. Breakfast was adequate. Jan at the desk was friendly and very helpful. There aren't many places to stay in this town.

    3
    « Clean, convenient to the ferry »

    We stayed in Yarmouth due to the fact we were taking the morning Cat ferry to Portland, Maine. There aren't a lot of options for hotels, but we chose this one due to brand recognition and dependability, and its proximity to the ferry. The hotel was aged, but clean. The breakfast was the typical selection of breads and packaged pastries, with some fruit, coffee, juice and cereal options. We'd stay here again, but it's not a destination hotel.

    3
    « not the happiest »

    not happy at all with check in. I had booked my reservations in advance but waited over 20 minutes to receive keys as attendant in training attempted to determine if there were available rooms for two couples before me.

    3
    « Best of poor bunch »

    Yarmouth is not over endowed with hotels or B & Bs so we had little choice. The rooms are motel type but on 2 floors. Pool looked nice but we arrived too late to use it. Beds are doubles reasonable nights sleep. Room was clean but furnishing basic. Breakfast was included but was not particularly appealing. The cost was comparable to some much better places we stayed during a 3 week trip. I suspect that the lack of competition accounts for that.

  • 3
    « Nice place but check in not so good »

    My wife and I checked in here Friday July 15 2016. I will start with the good things. The pool was awesome. The free breakfast was nice and the coffee was hot. All the staff we dealt with were very good and friendly. The room was your average hotel room,the showers was nice,the room was reasonably clean,the internet worked fine,the TV was good,and the room had a mini fridge. This hotel is also located so that everything in Yarmouth is easily accessible.Downtown and the Starrs Rd shopping district are a couple of minutes away by car. No on to the not so good. We checked in on a very busy afternoon with a big car show starting the same day. There was 7 in our group.There were 3 people checking in ahead of us and 3 more behind us. That's a total of 13 people checking in at the same time. There was one "In Training" woman taking care of us all by herself. Where was the Manager you might ask ?? Well,turns out that she decided to leave early on what may have been the busiest day of the summer. And left the new girl to handle things all by herself. Needles to say I was not impressed with this.

    5
    « Excellent Choice »

    Very pleased with our choice of hotel in Yarmouth. It was easy to get to from the ferry port, lots of parking and had friendly staff. The room was very up to date with wood floors and modern decor. We requested a room in the front with a water view, but it did have a fair bit of road noise during the night (for those who are light sleepers). The breakfast offered a good variety of hot and cold items. Would highly recommend and stay again!

    3
    « Nothing special »

    There weren't a lot of choices in Yarmouth. The room was clean but heavily scented with bleach. Complimentary breakfast was not appetizing and quite crowded so we chose to eat in town. No elevator in hotel. Jake's pizza place in town served breakfast with a reasonable amount of choices. Skip the pancakes, however.

    4
    « Pleasant Canadian Motel »

    We stayed here for two nights during a visit to Nova Scotia. The hotel was a typical Best Western type motel ...check in efficient and friendly. They had managed to supply the soya milk we had requested which is a bonus! Paper plates...plastic cutlery at breakfast rather a downer and the breakfast room wasn't really big enough for the number of guests but overall it was a satisfactory stay.

    5
    « Great! »

    The rooms were very nice and clean. I liked the "hardwood" floors in the rooms. The staff was very friendly and helpful. We had an issue with one of our motorcycles in the parking lot the morning of check out. The cleaning lady went above and beyond to help us clean up the mess and we were very thankful for her assistance. the place looks a little older from the outside but the rooms were nice.

    5
    « Excellent Value »

    Staff is very friendly and helpful. Room was clean and the beds were very comfy. Lots of pillows. Ocean view from the front rooms. Grab and Go breakfast is excellent when you are trying to catch the Yarmouth to Portland ME ferry. I have stayed here several times and will do so again.

    4
    « Nice clean hotel »

    Good location in Yarmouth with a nice little outdoor pool. Beds were a little dated and soft but the room was comfortable and clean. Wifi worked great, parking at our door (1st floor) and included a nice little hot breakfast in the morning. Very helpful and friendly staff.

    3
    « Dated. No refrig or microwave. »

    Stayed 1 night for CAT ferry. Hotel is dated, but clean. Very convenient to ferry. We were disappointed with old furnishings, leaking faucet, and surprised to find NO microwave or refrigerator in room as we have stayed in BW from New Zealand to Alaska to Maine and have always had these provided. Breakfast area small, hot breakfast items sub-par. Price was higher than the new BW PLUS we stayed at the night before. Might be the 1st BW I would rate as not meeting expectations.

    4
    « Hard-working friendly staff, decent motel »

    Older building with updates and clear customer focus by all staff members, which is most welcome after a long journey to Yarmouth by the ferry, which lands less than 2 miles away. Good breakfast. Park right outside your room. Pergo flooring is very clean; loud if you are on the first floor and someone is in the room above.

    5
    « Gluten Free options available here ! »

    Gluten free options and dairy free options available here :) Staff very caring and understanding for people with Special needs accessible rooms :). Clean and newly updated !Friendly staff and very clean hotel !

  • 3
    « ok but dated, breakfast was poor »

    hotel is dated however room & bathroom was clean but has seen a lot of use, breakfast was sparse and the receptionist was also expected to take care of the breakfast guests (replacing supplies, food and emptying trash) while checking out guests.

    5
    « QUIET CLEAN AND VERY FRIENDLY »

    stayed here june 12-16 2016... it was awesome!! the staff is extremely friendly from the management to the grounds keeper.... the atmosphere was warm and friendly...... the rooms are extremely clean and well maintained..... i would recommend bt western any day.. i will be back!!

    4
    « Simple, clean, quiet »

    Stayed here one night in June 2016. The room was simple with two comfortable beds, plenty of pillows, a separate sink from the bath/toilet, and a TV. It was clean, if a little worn in places, and quiet (we had a room in the back). Breakfast was very good with lots of selection including bagels, waffles, cereal, scrambled eggs, and sausages. It is conveniently located close to downtown, a Wendy's/Tim Hortons, KFC, and the waterfront. The staff were friendly and helpful.

    5
    « Springtime In Yarmouth Best Western »

    We have had bad weather and I was waiting for a break to head up to Yarmouth for my monthly visit.I try to avoid snow and high winds. I was late in calling for reservation and they were close to being booked up but they fit me in .I like a special room 201 and it was booked so they gave me a room that the bed was on the same side as 201 .For some reason I sleep the best on that side . There was a lovely breakfast both mornings I was there lots of fresh fruit and nice toppings for oatmeal cranberries almonds etc. I was in time to get 2 stays in as I watch for promotions an I think that is great incentive .It could buy a dinner out or a trip to the movies .I am glad to see a ferry will be there this year as it helped a lot of businesses in the area.Come and try my favourite space away from home .Always greeted by smiles .

    5
    « Business meeting 3 day stay »

    One last visit to Yarmouth Jan 11 2015 to Jan 13 2015 a storm came up and when I looked out in the morning my vehicle was covered in a blanket of snow and parking lot was just being plowed .I was hoping I could clean the snow off without getting wet . I dressed and went for a nice hot breakfast ,and when I went out the staff had cleaned my vehicle off .I certainly didnt expect that .It certainly was appreciated though .The staff here have always gone above and beyond in my book .16 years as a patron there and treated as if I was royalty .Thanks again to the staff for 16 years of great service .

    2
    « Not going to stay here again »

    I had the misfortune of staying here early December 2015. The first thing about any room facing the main road is that you will enjoy squealing tires and traffic noise aside from the other noises from anyone walking the wooden walkway / boardwalk the hotel is fitted with. This applies to the front and rear rooms. I wasted no time requesting a room on the back which they were kind enough to accommodate. The back room was on the ground floor right next to the same two level stairway / breezeway I was originally given on the front second level. No quiet nights sleeps here either with anyone walking by on that boardwalk or coming and going. The room reeked of some chemical smell (disinfectant??) I don't know. The bathroom shower adjuster is to be wary of - It scalded me momentarily before i was able to shut it off. The continental breakfast was awful. Overcooked scrambled eggs and a greasy (turkey?) sausage. Even the orange juice tasted like cardboard. No, I would NOT recommends this place.

    3
    « Great kitchenette with frustrating door. »

    The staff are very accommodating. The comp breakfast was decent and the eating area very clean. My room was a kitchenette that was a tad dated but functional non the less. The flat screen TV was impressive. The in room TV directory needs to be updated. Many channels listed with only a few available. My biggest frustration was the card activated door. It would work after 20 or so tries. My first day there I made the front desk aware of the broken door. They were all very much aware of this problem, have let management aware of the problem. So this hassle has been present for a considerable time, management knows same and either cannot or will not fix it. I look forward to the response. Seems it will be how each room has new A?C and a 42inch TV. I would like to see a response saying how they plan to change these terrible door locks.

    4
    « A large room! »

    Our room was large with a table and two dining chairs, a very large television and a king size bed. The bathroom had a very welcome tub. The room heating was very efficient despite the cold weather. For Breakfast, which was Included in our tariff, there were many choices: yoghurt, cereals, porridge, scrambled eggs and link sausages. There was ample fresh fruit. We would stay here again.

    5
    « We have been coming here for a long time. »

    We enjoy the clean fresh rooms, more than an ample breakfast.Nice to smell the salt air.Central location. The staff is friendly the service is great .The heated pool in the summer season is refreshing.Open all year round.Decorated to match each season .

    2
    « Very old Motel! »

    Location was great! Very close to restaurants. The staff was friendly and had good service. The motel was very old. Certainly needs a lot of upgrading. Was very disappointed at the first sight of this motel and the inside wasn't any better. I was very surprised that a Best Western would let one of their Hotels be this run down.

  • 5
    « Comfy bed and great breakfast »

    We went to the mermaid for a late anniversary getaway ...it was great ....bed was amazing ,comfy and huge ......went out Saturday night and enjoyed some pool at the local pool hall ......suggested by the lovely lady at the hotel desk ..overall had a great stay ...breakfast was awesome ..complimentary ..of course ....thanks for making us feel at home ...

    3
    « Recycling bin made a difference »

    Yes, it is a simole thing like a recycling bin in the room that can make adifference. I have always hated throwing plastic bottles in the trash and hoping the cleaning service would seperate them. Overall, the Best Western Mermaid met expectations and was adequate for a one night stay. Drawback, was this is a motel with all door entries on the outside. I find this less secure, but it eas fine. On the plus side, there was a laundry and we were able to wash clothes. Breakfast was standard fare, fruit, cereal, muffins, coffee - enough to get the day started. Staff was pleasant.

    4
    « Nice place. »

    Friendly staff. The room was clean and modern. There was a good shower with lots of nice towels . The hot breakfast got our day off to a grand start . You can't go wrong staying here. I would recommend this place to anyone looking for a reasonably priced place to stop.

    3
    « Upgrades Needed »

    This is an older motel with two levels and no elevator. Check in was pleasant and friendly and we received a first floor room as requested. A room on the ground floor prevents the need to drag bags up stairs but you hear people above you walking. Also, the only ice machine is on the top floor and you need your room key to access the ice machine. The motel could use a remodel and furnishings upgrade as they have old fashioned wallpaper in the entire room and the furniture is showing its age. They had a great selection of TV channels with many expanded cable choices available in HD that was much more than I've seen in the last 20 or so places I have stayed. We liked that there was a Taco Bell/KFC combo across the street as it made grabbing a bite easy. The motel (again due to its age) had absolutely no outlets where you need them. There was one on the wall near the desk and that is it. That was tough for two people who each had laptops and iPhones. The floor in the motel had been recently redone and was laminate. It seemed nice and clean and there were about three small throw rugs placed around the room. All of the plumbing must be tied together because I was awoken by the sound of someone showering in another room at around 0400. I mentioned this at checkout and the agent who worked the overnight shift told me she also heard the early riser. There is nothing the hotel can do about this so you might want to bear this in mind if you are a light sleeper. Breakfast was a crowded, busy affair as the motel was full the night before and everyone seemed to come for breakfast at the same time. There weren't enough tables for everybody. They had a decent selection of hot and cold items. I did not enjoy the sausage provided or the bagels. The service in the breakfast room was excellent and the staff worked hard to keep tables cleaned and items replenished.

    3
    « Bad day? again? »

    Been here before. Service was much better than before. But poor hot water and breakfast shut down in morning before the end time. The cost is close to this level of hotel in a major city. But with few options...Days Inn I think it up the street...

 

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··Desde la autopista 101: tome la autopista 101 hasta su final en el cruce de Starr's Road. Gire a la derecha a la carretera Starr. Tome la carretera Starr hasta el final, el cruce de la calle Main Street. Gire a la izquierda a la calle Main Street. El BEST WESTERN Mermaid Yarmouth estará situado a una manzana en el lado izquierdo de la calle Main Street. ·Desde la autopista 103: tome la autopista 103 hasta el final, el cruce de la carretera Haley (Hardscratch). Gire a la izquierda a la carretera Haley (Hardscratch). En el semáforo, gire a la derecha la carretera Starr. Tome la carretera Starr hasta el final, el cruce de la calle Main Street. Gire a la izquierda a la calle Main Street. El BE...

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