BEST WESTERN Welwyn Garden City Homestead Court Hotel,  Welwyn Garden City

4.0/5  - basé sur 448 notations.
Homestead Lane, AL7 4LX, Welwyn Garden City, Great Britain - Ver el mapa
+44 1 707 324 336 +44 1 707 326 447

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  • Recepción 24 horas 24
    Recepción 24 horas 24
  • Aparcamiento gratuito
    Aparcamiento gratuito
  • Estacionamiento al aire libre
    Estacionamiento al aire libre
  • Restaurante
    Restaurante
  • Seguro
    Seguro
  • Internet de alta velocidad en zonas públicas
    Internet de alta velocidad en zonas públicas
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El Best Western Welwyn Garden City Homestead Court Hotel ofrece una cálida bienvenida, una atmósfera cordial y unas cómodas habitaciones tanto para huéspedes en viaje de placer como de negocios. Con un hermoso recinto privado, el hotel es ideal para conferencias, ejercicios de formación de equipos, bodas y eventos corporativos. El hotel se encuentra próximo a las autopistas A1M, M1 y M25, a 24 kilómetros al norte de Londres. Nuestro hotel ha establecido recientemente un acuerdo con un centro de ocio local y ofrece acceso gratuito a su gimnasio.

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Habitación 1

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Basado en la opinión de 448 huéspedes
 
NOTA EMITIDA CONSULTAR LA OPINIONES PARA NOTAS RESUMEN
Excelente
 
135
Muy bueno
 
159
Bueno
 
95
Mediocre
 
38
Horrible
 
21
Con amigos Con amigos 45
De negocios De negocios 186
En familia En familia 70
En pareja En pareja 95
En solitario En solitario 26
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BEST WESTERN Welwyn Garden City Homestead Court Hotel,Welwyn Garden City
  • 3
    « Hotel a little tired and niggling faults but great staff »

    Enjoyed my stay there but lots of small faults that result in only an average marking. The room I had was large but had an unidentified odour that was a little like stale smoke but after several days airing was still there. Room large if a bit dated nut very small desk and square pouffe rather than chair. Bathroom nice and clean but the shower screen wouldn't stay in place so floor was soaked every time it was used. Plumbing also very noisy and could hear running water in pipes every time someone flushed on other floors. Location was OK quiet as in middle of houses but a good 25 minute walk from town and ten minutes to local shop. On plus side staff are fantastic and evening meals large and good quality. Could easily get 4/5 if the little issues were ironed out

    3
    « Got what I paid for »

    Great location in a beautiful scenary of Welwyn Garden City, quite close to Luton airport - only half hour driving. Rooms were very clean, and matress of high quality (the reason we chose Best Western again and again). We did not have breakfast, so can not comment on that. We got a good sale price, but the hotel is unjustly high-prices. It is a quiet hotel in a good location

    4
    « Good »

    This hotel is good, bit tired but very clean. The staff are friendly and efficient. Breakfast is very good but a little expensive at £13+ We stayed here because it was very close to where we needed to be.

    4
    « Quite good, but !!! »

    Quite a good experience, good room, good welcome, spoiled by one tiny thing. I was with my daughter, son in law and their 4 year old boy, we were due at a party close by at 7 o'clock so as bar dinners were advertised from 6 o'clock we decided to eat. We asked for menus and a high chair, we needed the high chair for our special needs boy, which was also the reason for making sure he had a meal. After a few minutes looking at the menu we went to order at the bar, only to be told Chef doesn't start till 6.30. This is misleading for customers. The staff pointed out a pub close by where we ate. Also disappointing not to see a child's menu.

    5
    « Lovely little stay »

    Very friendly check in, lovely comfortable room with a pretty view over the local park, good quality bed and other furniture plus a smart clean and functional bathroom. We were quite late down for breakfast but there was still a great selection of fruit, pastries and cereals as well as a piping hot cooked selection, including eggy bread! Bonus points for that... I would happily recommend this hotel to others visiting the area.

    5
    « Peace »

    This is a beautiful hotel. Close for the business park I was attending. The food was delightful and value for money. The staff were very helpful and there was always someone around to assist with anything I needed. The surrounding gardens are beautiful and quite unexpected for the location. It was very peaceful with lovely rooms and comfortable beds. Highly recommend.

    4
    « Pleasant short break »

    Good room fantastic breakfast A little tired in places but adequate There was a function taking place when we arrived but that wasn't a problem and we were dealt with speedily and efficiently The 1966 world cup squad stayed here prior during the tournament; its a shame they don't ma more of this

    4
    « Short stay »

    After a problem with the room, management upgraded us. Room very comfortable. Breakfast was excellent, with good service. Will stay there again. Reasonably close to main town and rail service to London.

    4
    « Value for money place »

    I stayed here for 6 days during a Business visit. The staffs were really courteous and helpful. Its a real value for money place with good breakfast. I would like to see little more varieties in the restaurant menu.

    1
    « AVOID! Worst hotel experience ever! »

    Turned up to the hotel and found they had made an error in the booking. Receptionist Yasin Zemrour didn't care and basically kicked me out. I complained to the manager Nabil Lababedi who basically said it was a fault with the system so not his problem. Shocking levels of customer service which left me without a room for the night after a 25mile drive!

  • 3
    « Average & Dated »

    Stayed overnight following a dinner. Rooms were in need of a little TLC with old furniture, poor lighting and dodgy decor. Staff were friendly but I did need to teach the barmaid how to make a G&T as she was trying to stuff the lemon (no limes available) into the tonic bottle. The food at the dinner was very good serving 80+ people efficiently. Bar prices were expensive (£6 for a single G&T) but the accomadation reasonably priced for the quality of the room. Breakfast was basic but good and plenty of it. Car parking was free but tight, free WiFi when it worked. The last Best Western I stayed in was in Bojniceand this was superior to that.

    3
    « Average hotel for business travel at best »

    This strictly average hotel is located within 2 miles of my office in Welwyn Garden City, which makes it one of the 2 available options that are convenient. The rooms are average but clean. The hotel needs to upgrade as the rooms and the lobby look dated. The breakfast is standard and okay. There are only a couple of vegetarian options in the overpriced restaurant. On the plus side, there is a strip mall with a few restaurants within 10-15 mins walking distance. The only reason one would choose to stay in this hotel is the proximity to office/commute while on business. Otherwise, completely avoidable.

    3
    « Conveniently located hotel »

    Some aspects of the hotel were really nice, some refurbishment had been done and staff on reception and in re staurant were really friendly and helpful. Bedroom was a nice size and clean and tidy, bathroom very clean and room nice and warm,, breakfast was good and plenty to choose from, my dinner was OK but restaurant lacked atmosphere and felt a little like a canteen, not many guests were using it which didn't help. There were some areas which need a little attention, my bathroom screen didn't stay over the bath and shower flooded the bathroom floor. I had to wrestle the iron board out of a cupboard and from behind a small table which wasn't easy and the toilet seat was loose and seemed too small for the toilet. The king size bed had a double duvet only and the mattresses were 2 singles that were at slightly different heights. I did complete the form in the room on some of the key points. I stay in a lot of hotels at all budget levels, hopefully if the refurbishments continue it will improve the guest experience. It is fairly priced for London area. It's been quite a while since I stayed at a best Western and think the standard is now very different, this was more like a privately owned hotel, it seems to attract some business guests and contractors.

    5
    « Very nice stay »

    I visited welwyn garden city for 4 days out of which i stay here for 2 days and the stay was awesome The staff was very courteous.. The manager was very good to me and was a big fan of india.. Had a wonderful time here.. the locality was very good and the my room had the park view.. just amazing.. !!

    4
    « Room 201 »

    Good hotel located in a housing estate just outside of town. Plenty of car parking spaces. Good sized room and bathroom which was very clean. Room is a bit dated and needs redecorating. Bit pricy for the age. Very pleasant staff on check in and check out.

    1
    « Worst experience ever! Staff are incompetent and management are even worse!!! »

    I booked a room via bookings.com, turned up at 3am and was told they were fully booked! The staff member Yasin Zemrour didn't seem like he even cared or even attempted to help. No offer of another hotel or anything. Ended up sleeping in my car! Made a complaint and the manager Nabil Lababedi basically said the booking had an error therefore we don't need to help, go and speak to booking.com WORST LEVELS OF CUSTOMER CARE I HAVE EVER COME ACROSS!!!

    5
    « My wife and I held a luncheon party to celebrate our golden wedding anniversary. This was a sit down meal. »

    The party of 60 people gathered for pre-linch drinks at 12.15 and we sat down for our meal at about 1.15. The staff were very friendly and effciient, in fact the service could not be better. The food was as good as it gets for this sort of function.

    3
    « Nothing to remember »

    A slightly odd combination of outdated and modern decor in this hotel oddly nestled in a residential area. That aside it was perfectly reasonable and the staff were friendly and the rooms reasonably equipped and adequate.

    4
    « Clean and Comfortable »

    Arrived today on a second visit on business. Supprised with an upgrade to a suite. Rooms are large and modern with a shower, no bath!. You can even park outside your room if you are staying in a suite. Expensive stay compared to my last visit, however it was a late booking which may explain the visted, still cheaper than advertised prices at reception.

    5
    « Great Experience »

    l stayed at a Best Western Hotel for the first time a month ago with a friend to attend a friend's daughter's wedding reception and l loved the place. So when l was looking for a place for my business trip, l search for the nearby BWH even though it was 5 miles away from my Business Venue l chose to stay here. l had a lovely time. The rooms are nice, spacious and the beds are very comfortable. Breakfast is high quality, FREE UNLIMITED WiFi a Bonus. l have already booked my next business meeting at another BWH. l am falling in love with this hotel Group. RD

  • 4
    « Good stopover hotel »

    Set in a quiet residential area, the hotel offers a pleasant overnight stay at prices (when we booked) considerably lower than the nearby Premier Inn. A good full English breakfast is available, with comprehensive selections. We were upgraded to an executive suite, containing a double and a single bed, in an annexe building. The room was not really a suite, and actually quite small but with a large bathroom, and small entrance hall. The walls are very thin, and we could hear voices and movement in the next room. A cumbersome floor standing aircon unit made a terrific noise when switched on, and we were unable to use it. Unfortunately, the only window was a fully opening glazed door onto the garden, which could not be left open overnight. In summary, I would stay again, but ask for a room in the main house.

    5
    « Great place and very good value »

    Booked room for one night (Saturday). The hotel was easy to find and there was plenty of parking spaces. The check in was excellent and very friendly. We stayed on the top floor in room 407. The view was very pleasant over the park lands behind the hotel. The room was spacious and VERY clean as was the bathroom. It is a lovely quiet location and we slept very well without any other noise from the hotel. The room rate is very reasonable for what you get and the hotel facilities at your disposal. Breakfast was a relaxed and easy experience with plenty of choice and everything was cooked nicely. The staff here are extremely helpful and I was surprised when I asked if I could book the same room a year in advance for 2017, thinking this might be a problem, to be told "everything is possible". I have now booked the same room for our return trip in Sept 2017 and by doing so got a superb price! I am impressed...

    4
    « Good Hotel »

    The hotel was clean, staff were very polite, the food was good. Nothing was too much trouble. any request was attended to. The only downside was the room was extremely hot even though there was a fan provided.

    5
    « Great value for money »

    We stayed for 1 night when visiting the area this week. Check in was nice and easy. We had upgraded to an executive room on the top floor (room 405). The room was spotlessly clean and had a view over the park. The room was perfect for light sleepers as it was unbelievably quiet (even the lift only goes up to the 3rd floor so no noise at all.) We had a very good meal in the restaurant in the evening which was both delicious and reasonably priced. The full English breakfast was one of the best I've had in a chain hotel and once again was good value for money. Highly recommended !!

    5
    « What a party »

    Came for a friend's 50th and cannot fault the place. Reasonably priced room was excellent and the staff couldn't be more obliging. Hotel arranged a superb spread for the party, and the bar staff were most efficient. Even when the sun was coming up, and there were just a few of us left, the staff carried on smiling. This is hospitality. It really is a superb venue for a function, with staff and management in tune to make everything go like clockwork. Well done to one and all: I shall be returning.

    5
    « Great for business »

    I've stayed at this hotel about half a dozen times now whilst in business meetings locally. Always good clean tidy rooms. Free wifi is also quite good in the rooms I've stayed in. A comfortable lounge for those who like a beer in the evening. Food has always been good. Self service breakfast is a good start to the day. Highly recommended.

    4
    « great base for visiting our relatives in hatfield »

    we stayed here in august for three nights on a room only basis the room was on the third floor and we found it to be a very quiet and comfortable, the room was also cleaned to a very good standard each day. The staff are a very friendly lot especially the reception who are always happy to help

    5
    « Best western holmstead court hotel »

    We went to a Christmas dinner tribute night (rod Stuart) It was a great night and we had plenty of food which was really tasty. We did not stay overnight as we don't live far from the hotel, but family stayed and had a comfortable night. We returned the next morning for breakfast which was very nice. I would thoroughly recommend this hotel.

    1
    « Awful »

    We have just returned from an awful stay at the best Western Homestead Court. I can honestly say this is the worst hotel I have ever stayed in. We arrived at 9:20 after a very long journey from north Staffordshire to be told that the restaurant stopped taking food orders at 9:15 so ended up driving to the premier inn a few minutes down the road that was happy to serve us food. On returning back the hotel we went to our room which was room 318, which was awful, the room was like a sauna and very dated, the mattress must have been 20 years old, there was 2 very lumpy pillows, as we had to sleep with the windows open all night we was woken up at 5:30am by the bins being emptied directly outside our bedroom window, we ended up getting and leaving the hotel by 7am as I couldn't stay in the room any longer. Before returning home we had an amazing breakfast, all you can eat £8.99 at the premier inn around the corner. I can safely say I will not be returning.

    5
    « Fantastic venue for our wedding »

    Everyone wants the best for their wedding day. Well you won't go far wrong holding your wedding and reception at this hotel. The staff here go the extra mile, Nabil, one of the managers was extremely helpful when we were looking for a venue. You'd think that was standard but that wasn't our experience! Once we booked we were left in the very capable hands of Anca, the events coordinator. All our guests commented on the food and how fantastic it was. We went for the hot and cold buffet, highly recommended! We went for this option as we wanted a less formal occasion. The best day of my life was spent at the best possible location. Thank you to all the staff at the hotel. And in case you were wondering, the rooms were brilliant. I can't thank everyone enough.

  • 5
    « Excellent would recommend »

    Short stay last week with family, although rooms are cramped (too much bulky furniture) hotel was extremely clean; staff were professional and accommodating especially restaurant staff and receptionist. Slightly off the beaten track as we are not local but easily round with sat nav.

    2
    « Grim »

    Stayed here 1 night when our boiler was down and needed a hot shower - wish we hadn't bothered. The whole hotel is grim, it's a sad old 80's hotel that needs a make over. Paid £89 for a grubby double. Deco sad and tired. Bathroom basic. Room was clean just old. The pillows were very small and thin - just 2 off them. We had to use the cushions to get a decent night sleep. At least the shower was hot.

    3
    « Below standard expected »

    We had a long tiring journey and were looking forward to a pleasant, relaxing dinner. The restaurant was closed. We had a bar meal - at hotel prices in the lounge/bar. There were two TVs both showing a football match, though the sound was turned down. Once we were ready for bed we discovered that we only had one pillow each. There was a "pillow menu", but it was very late at might. Breakfast - very good service but we had to ask for teapot and use mugs. "Smoked kippers" (what other kind are there?) were £2.00 extra. I ampartially disabled and had requested a room with a walk in shower, I did not get one. I hurt my foot getting out of the bath - no grab rail. I reported this to the gentleman on Reception. It was dismissed with a muttered apology. Four days later it still caused pain

    4
    « The fibre of Welwyn Garden City »

    I stay at Homestead Court every time I return to Welwyn Garden. I was born nearby and my Mother worked there in the 1960s. In 1966 I watched the German world cup football team leave after their defeat to England, one of them even gave me a tin of sauerkraut! I used to deliver the newspapers to the reception when I was a paper boy. So I know the place better than most. Homestead Court is an incon of Welwyn Garden City, it embodies the architecture and manifests itself in the same way that Welwyn Department Stores does. If it was a person it would be an army major, for that read "all correct, orderly and well organised." The staff change, the service remains as good as it should be and the ambience of the place is homely, which will never change. I guess the Guinness could be a little cheaper, but overall this is the best place to stay in WGC and always has been. QED

    2
    « Awful »

    We stayed here whilst attending a nearby friends' wedding. The room was clean, light and a reasonable size. However, rowdy guests woke us at 7am playing rugby on the lawns and drinking. The breakfast area was dirty and littered with bottles, cups, plates. Breakfast, which you pay extra for is on par with a greasy spoon, not worth the money and the management sat behind closed doors whilst a young waitress attempted to keep order in the dining room. After complaining, the manager informed me it is policy not to intervene when there is a rowdy group in. Would not recommend.

    4
    « Very nice stay at the Homestead Court Hotel »

    I had a lovely stay at the Homestead Court Hotel. The staff were really helpful, this includes reception and dining room. Accommodation was very good and the breakfast was really good quality in nice surroundings as can be seen from the photographs.

    2
    « Don't stay in room 318 »

    Room 318 on a hot summers night this room is an oven with no ventilation and a standalone fan to move the hot air about! It is also very small for a double room, the bathroom is nearly as big as the bedroom.

    5
    « Pretty good »

    Stayed here on numerous times in the past. Facilities are good & staff extremely accommodation and pleasant. Check out the tarragon chicken on the menu if you fancy a real treat, it's to die for! Rooms are also spacious & quiet, with the odd Infrequent clinking of the lift which is more than bearable. Would recommend!

    4
    « Clean, friendly and central »

    Very nice hotel and staff could not do enough for us. Hotel room very clean and comfortable. On arrival which was lunch time we were told sandwiches only so be prepared! We ordered two lots of sandwiches olives and crisps which came with the sandwiches large glass of wine and a beer. This lot came to £27 and some pennies!!! Phew!! The sandwiches were nothing special the olives arrived 30 mins after the sandwich and I had to ask for the crisps! So be prepared to eat before you arrive! Lovely garden to sit out in. Breakfast was excellent could not fault it or the service! Would I stay again? Yes I would but have lunch before I arrive.

    4
    « Great staff and service provision »

    We stayed overnight whilst attending Battle Proms and found our upgraded room fabulous. In the morning we after at 1000hrs for Sunday morning breakfast but the restaurant stopped serving at 1000hrs. However the staff were amazing. They bought us toast, jams, fruit, hams and cheeses ( not easy as I am coeliac ) even though it was our fault we were late. We will def visit again

  • 4
    « Pleasant stay »

    We were attending the Battle prom at Hatfield House so booked this hotel for a one night stay as it is only a 10 minute drive to the venue. I have read a lot of mixed reviews of this hotel but our experience was a very positive one. We had booked an executive studio in the annexe- this was a clean and very comfortable room complete with a kitchenette area, full bathroom and best of all air conditioning. The decor and bed was tasteful, clean and comfortable and extra pillows, dressing gowns, ironing board and iron were all provided. In terms of hospitality there were plenty of tea, coffee and hot chocolate sachets, bottled water, biscuits and fruit. The staff at reception were very courteous as were the staff at the bar when we ordered a light lunch and drinks. The garden and terrace of the hotel is very pretty with good outdoor terrace furniture and parasols- the rear of the hotel overlooks a large park- very pleasant. We had a very comfortable night and the breakfast in the morning was well organised, staff very helpful showing guests to their table, and taking orders for poached eggs etc. The breakfast provision was plentiful, cereals, fruit, yoghurts, full cooked English, boiled eggs and continental options all available and replenished constantly. Everything was kept clean and tidy with tables cleared constantly but discreetly. Check out was well ordered and I would have no hesitation using this hotel again

    5
    « A fantastic stay »

    We really enjoyed our stay at this great hotel, a lovely relaxing venue with great rooms and very friendly staff. The bar is a 1966 World Cup theme as the Russian team stayed there during the cup. I would recommend the suites as they are large with their own kitchen facilities and each room is named after an England player!

    4
    « Comfortable room »

    Appears to be in the middle of a large housing estate - which could describe much of Welwyn Garden City. That said, we were not bothered by noise. Very welcoming on arrival. Room not huge - but very comfortable large bed, plenty of hanging space for clothes, and a powerful shower. We spent little time in the room, or in the rest of hotel, as in WGC to attend a wedding. Only negative was that the room was hot, and the window difficult to open. Apparently several of the participating teams - including West Germany before the final - stayed at the hotel during the 1966 World Cup.

    5
    « Peaceful »

    Lovely hotel. Comfortable. Friendly. Food was very nice and service was faultless. Beautiful surroundings.was only there for one night on business but was all in all a really pleasant stay. Would recommend it to anyone business or pleasure.

    3
    « hotel with football history »

    We stayed for just one night to visit our son. Turns out the hotel was the base for the West German Team in 1966 and England before the famous 1973 Poland match. I guarantee that teams today would not stay here. This is not to knock the hotel, but the modern multi millionaires would be elsewhere. The hotel is well situated, a bit dated but the rooms are comfortable and the service was friendly and efficient. We did think the breakfasts were expensive so did not eat there. Our major issue was it was difficult to sleep. It was not a hot night but even with the window open it was very warm in the room. No air conditioning and the fan did not make much difference. Not helped by noisy people outside the room at around 3am and a helicopter hovering nearby soon after. Clearly the helicopter was not the fault of the hotel, but if it had not been so warm in the room... We would stay here again as the hotel was reasonably priced and well situated for our purposes.

    4
    « Lunch »

    I enjoyed my three course meal, the service was good and the food hot, I do like my wine poured out just before I receive my main course not three quarters of the way through eating. The restaurant was well presented and clean looking and also was the cloakroom

    5
    « Excellent service. »

    13 of our family stayed here whilst attending a wedding at another hotel. We were very impressed that our rooms were ready by 12 enabling us to get ready in time! Our room was basic but very comfortable and the reception staff very welcoming. Breakfast was lovely with loads of choice and we were able to relax outside with our coffees and enjoy the beautiful garden before checking out.

    5
    « Simply Faultless »

    From the very warm reception, we knew immediately that we would enjoy our stay here. Nothing was too much trouble. We had requested, if possible, early access to our room, and this was available at 12.15. Brilliant. Our room was spotlessly clean and overlooked the park, as promised. Will certainly stay here again when travelling to Hertfordshire.

    5
    « Great stay at good friendly hotel »

    Stayed 24th June two nights I had stay here in 2015 and found the room to be adequate but this visit my room was on the 4th floor and it was newly refurbished and excellent new bathroom,air conditioning fantastic big comfy bed very impressed. Had breakfast both mornings and the food was good quality and staff very helpful and friendly on checking out I spoke with the manager who I found to be very nice and he was interested in my opinion on my room as the whole 4th floor had been fully refurbished. Good to see improvements ongoing on a very good friendly hotel will be back

    4
    « Friendly but needs care »

    I was very impressed with the kindness and capability of the staff The room wasn't very big and there was only one window which cannot be opened easily The brilliant add on was a great air conditioning unit which I was grateful to have as due to the room being on the 4th floor and the lack of air it got too warm. I was on the 4th floor which was peaceful but please note there is no lift to this floor. So if you are elderly or disabled you have to climb stairs. This is ridiculous considering the price which should have included breakfast I got a free breakfast because the blinds in my room where broken and I couidnt get any light in there . So my verdict Lovely atmosphere with staff who care Great comfortable bed But the management shouid make sure that there is adequate light and air in the room and that nothing is broken. Shame

  • 5
    « Superb »

    We were at a wedding at another hotel complex but unfortunately our room was flooded, and we were re-located to Homestead Court which was a few miles away. We arrived after 11:00p.m. on a Saturday night and the chap on reception was superb, so friendly and helpful. Due to our circumstances he upgraded us to the Hurst Suite at no extra cost and the room was fantastic. We went back to the bar for a nightcap and the same chap served us at the bar, again extremely friendly and efficient. The next morning the breakfast room was great with views out onto the garden and the buffet offered everything you could wish for. I certainly have no hesitation in recommending this hotel very highly, and would like to thank all the staff who made our stay extremely pleasant, thank you.

    3
    « Needs updating »

    In general hotel was okay but needs updating the rooms are very noisy people slamming doors till late( need Softouch doors ) also water system is a very hot or very cold hard to adjust, parking is very tight, not for van drivers more for cars,

    4
    « Comfortable Stay »

    Stayed 1 night on business, hotel is clean and comfortable. Room was large although a little warm, no air conditioning but a room fan is provided plenty of choice for breakfast. The restaurant is open on an evening and there is ample parking space.

    4
    « Travelled with Newmarket travel to see a show in London »

    Nice hotel but reception staff not very welcoming. No eye contact just name and given keys to our room. Rather like a production line. There was no smile, enjoy your stay or an offer of help with our luggage. Rooms quite basic although clean and presentable. Bedroom furniture was very dated and no air conditioning although there were fans to use. Food was lovely, fab breakfast! I would prefer a hotel with some ambience.

    5
    « Homestead Court »

    From its outside appearance some people would not want to make a booking, I had similar views but once I had arrived and settled in the hotel is very well attributed and laid out. A few downsides the lift is very slow but you get there in the end. All the staff that I spoke to were very helpful and all did their best to give everyone a positive experience. I had my reservations about the hotel but now I have turned them into positive reservations by booking one night per month through the rest of the year.

    4
    « A lovely hotel with the best breakfast I've ever had! »

    We stayed as a family (2 adults 2 kids) as a base whilst attending a wedding elsewhere. The booking team made sure that we had rooms next to each other (didn't have any family rooms or adjoining rooms available). The rooms were a great size with everything you need, including a bathrobe and full size ironing board and iron (very rare to have these in each room in my experience). The beds were really comfy. The bathrooms were clean and tidy, maybe a little dated, but wasn't a problem.Another good point of this hotel is that there were plenty of plug sockets! As a family who have more devices that people, this was great. The only downside to the hotel was there was no air conditioning, which normally isn't a problem in the UK, but it was very warm and muggy that day. The hotel did provide fans in each room though. The gardens of the hotel were lovely and well maintained. The breakfast was amazing. Such a variety! Even had French Toast. Never seen that on offer before. Everything was fresh and nothing ran out. Will definitely stay here again if we are in the area.

    5
    « Great stay »

    The hotel is situated in a lovely area of WGC, the staff are very helpful and friendly, rooms are very clean and comfortable. Beds are comfortable, with a good nights sleep. We would recommend a stay at this hotel.

    4
    « Good location near to Welwyn Garden City »

    Was bit worried about staying in this hotel due to some negative reviews. But we had a lovely time staying over from the Fri - Mon for a friend's surprise 49th Wedding Anniversary. It does seem in middle of an estate as some of the reviews say but to be fair was only few minutes walk to a nice pub which served good meals and a few shops. We were put in some executive rooms away from reception and overlooking a park which was lovely and although a little bit jaded was really good value for money, clean and well serviced. We only ate in one night and food was lovely. Only problem we had was that there was a really noisy party/wedding on the Sat night and couldn't even have a drink and got bit rowdy with some arguments beneath our room and too busy to have breakfast on the Sunday as so full so we decided to eat out. We also decided not to stay the Sunday night and left early. But all staff we came across were really helpful, apologised for the noise and we would stay here again if ever come back to area as reasonably priced, friendly and convenient.

    4
    « nice stay in Welwyn Garden City »

    If you pass through this lovely city, stop by the Best Western Homestead Court hotel. I have just spent a weekend there and I was pleased with my stay. I booked one of the suites with a small kitchen because I needed to prepare my own meals. The room was nice, small but with everything we needed. Very clean, a hairdryer was provided. The kitchen was equipped with a cooking stove, small fridge, and a microwave. Plates, glasses, pots and utensils were provided. Staff was very polite, courteous. Breakfast in the hotel was good. Personally I only eat cereals, and bread, with juice, but for those who like warm plates there was an assorted choice of eggs, ham, cheese and sausages.

    4
    « A call to inform us of the left property would have been perfect, as everything else was pretty good and its very diffi »

    Not enough time with only one nights stay, hence 'Very Good' It will be excellent if you manage to post me my perfume. WE arrived later than we needed to, due to traffic delays. If we had the benefit of a call from the hotel to say that the perfume had been found, I would have given the hotel 'excellent'.

  • 3
    « Slightly better than a Premier Inn »

    Stayed for 2 nights. Friday night the restaurant was 'closed' as they had a wedding the next day and the chef had a night off. The girl on the bar was very helpful and organised a meal that wasn't on the bar menu. The bar menu itself was a scrawled white board with not a great selection of food. We were upgraded to the 'Moore Suite' (The whole hotel seems to be 'thezed' to football) in the adjacent block which overlooked the park. Unfortunately the plastic windows had warped and no longer kept out the sounds of the kids shouting in the park, at night or the early morning dog walkers.

    3
    « Outdated but Nice »

    This place is nice and the staff is excellent but very outdated. The food in the hotel is not the best but it is ok. The room is clean and with a big bathroom. There is tv and free wifi but I had problems with the wifi. If I wated to watch a movie online or use my online accounts I could not since it redirected me to the hotels website prompting me to register. The bed was comfortable.

    5
    « Amazing staff »

    Another amazing stay with family n kids.very nice staff at the front desk,helped us throughout by offering all we need lower floor,extra beds etc. kids were extremely happy playing in the back garden and the extra care and attention of the bar n restaurant staff.very pleasant stay overall :)

    4
    « Still nice ! »

    Good stay, worked there back in the early 90's. Hotel has modern looking bar, within walking distance of shops , bank etc. Five minute drive to the town centre. Nice restaurant and room of good standard.

    5
    « Great Weekend »

    Upon arrival was greeted by very friendly, professional staff who told us we have received a free upgrade. Hotel & room looked stunning, very clean and wonderfully appointed. Staff couldn't do enough for us, especially arriving back from an evening out @ 2am ;) Wonderful weekend, would book again!

    5
    « Strange looking hotel from another era »

    Read many reviews of this hotel and was dubious about fulfilling my booking. In truth it is a very pleasant place to stay, good room and bathroom and the BEST breakfast I've ever had in any UK hotel. I can recommend the Homestead Court Hotel to everyone.

    3
    « Overnight stay »

    A reasonable hotel. The entrance way is nice and looks reasonably recently refurbished. The room 101 was clean and tidy but was tired and really could be a lovely room if refurbished. The Bar is ok, service quick... But expensive.... £5 a pint and 75p for a small bag of walkers crisps...

    5
    « Exellent »

    Fantastic hotel. Amazing staff. We will be moving a trip to welling garden city again just to stay here, the food & room service was brilliant. It was truly a wonderful experience My husband and I highly recommend this hotel

    5
    « Business overnight stay »

    I found the staff very friendly and efficient, the food was good value and the bedroom clean and spacious. The breakfast choice was fantastic and the cooked English breakfast hot and tasty. The outside area with patio and well kept gardens was a pleasure to sit in.

    3
    « Somehow OK »

    I stayed there for 1 night because of the business trip and this hotel was somehow OK. There were several things that they should work on: 1. the front desk guy (probably from Pakistan or somewhere) was not really professional and nice guy at all 2. the breakfast was not included 3. room was quite small and with some hairs there

  • 5
    « Staff are amazing »

    We had a three nights stay. The first two nights were excellent and really enjoyed the Breakfast. Very quiet and tranquil. Unfortunately on the last evening there was a lot of disturbance due to a communion. This was out of the hotels control and we were very satisfied how the situation was resolved on check out. We would definitely stay again.

    5
    « Relaxing,& Peaceful Hotel »

    I , my wife and Mother booked two executive rooms for three nights. Our rooms where overlooking a park. The rooms where clean, and the beds very comfortable. We also had breakfast and Lunch at the hotel and the meals are superb. The service was good and polite. Highly recommended.

    4
    « Overnight stay for a wedding »

    I feel slightly generous giving 4 stars, I would have preferred it to be 3.5, but my overall stay I would say was ok. I paid via Central Reservations/Bookings and my experience with the people there was pleasant. Upon arrival to the hotel, which, just seemed to spring out of nowhere in the middle of an estate, was that it was welcoming, but slightly dated (I know as a manager there is not a lot you can do to make the exterior of the building look much better than it does already). When I spoke to the receptionist, she was fine with me. I found I had been upgraded to a Deluxe room which was a pleasant surprise. The room was spacious, bed comfortable, bathroom nicely furnished, and modern. I got the room on a good deal and to be upgraded was a nice touch. The hotel didn't seem particularly busy and it was relatively quiet inside, the doors did make a noise when leaving and entering the room, they go with quite a bang, which late at night wasn't a problem for us as there was nobody around. The night porter was very helpful and friendly, and went out of our way to sort us out with drinks upon our return to the hotel after the wedding. The breakfast was a nice selection and the woman who served us was lovely and extremely helpful. When I came to checkout, the receptionist was on the phone and tried to check me out whilst on the phone, which I felt was rude, I would rather have waited for the conversation to finish and then be served but she didn't seem thankful that we had stayed in the hotel. I would describe my overall experience as ok. 3.5/5.

    3
    « Not what we were expecting »

    Built in the middle of what looked like a council estate finding this place is not easy even with a sat nav, getting out without one could have been a nightmare. Hotel OK, bed was comfortable and the bar staff were fabulous. Shame about the food. Had the house burger with chips. Burger tasted so odd I left half of it and half the chips were raw in the centre. Overpriced Breakfast was OK but I have had much better and for far less. Won't be going back.

    3
    « Attending wedding »

    Convenient location if you need to stay in this part of county, very quiet , surrounded by a lot of trees even it is in the middle of estate. Nice garden.Rooms very comfortable, good bathroom with no problems with water pressure. Very good breakfast with lot of fresh fruits, very tasteful fresh bread, good cold meat selection and cheese. Disappointed by the staff at the reception. First the hotel lost my reservation, thankfully the Central Best Western Reservation found it. Than when checking-out they try to charge me again (the room and the breakfast has been paid in advance).

    1
    « Awful. »

    I booked a standard double room to stay at this hotel, then I needed to amend my booking. The staff on reception were rude and had poor customer service skills to which I was even hung up on. The general manager of the hotel offered me a free upgrade which I was happy to accept but then he took it upon himself to cancel my booking without consulting me because I imposed a threat due to telling him I wasn't looking forward to my stay after being spoken to so badly by his staff. He didn't want bad reviews leaving however there are plenty of them. My partner then had to book the hotel in his name as the rest of my family were staying there due to a family wedding being held round the corner. After arriving at the hotel, the lady on reception was great and was extremely helpful, booked us taxi's to get to the wedding venue etc. The rooms were extremely dated, the shower was cold and the air-conditioning didn't work. The lady at breakfast couldn't have been anymore helpful with times of eating and what we could have, however the 'hot food buffet' was cold and the food was rubbery. Didn't enjoy my stay here and neither did the rest of my family. We certainly won't be returning.

    3
    « Could do better »

    For some reason we were given an easy access room which whilst nice and big, was away from the main hotel. Room was clean but a double room with coffee / tea facilities for one! Towels were small and scratchy and there was no hot water in the shower. Because we werent in the main hotel we made do and complained at reception when we went over for dinner and were given a drink on the house to make up for it!

    1
    « Worst room in 40 years of travel »

    In no specific order: * I have not slept all night * a twin room should have two equal width beds. This had one narrow double bed and one very very narrow bed. Both not long enough. * the bathroom sink tap dripped loudly all night * the power light on the TV started to blink in the middle of the night Also * elevator very slow * no air-conditioning Enough said. It's 6am and I'm exhausted

    4
    « Anniversary celebrations »

    My wife and I recently celebrated our 60th Wedding anniversary with a few friends at the Best Western Homestead Court Hotel in Welwyn Garden City. The event organizer, Anca Onciul, was very helpful in the planning of the overnight stay and dinner arrangements. The meal was very good and the waitress service was impeccable, they were friendly, helpful and attentative throughout the evening. The Hotel room was clean and tidy and had everything we required. However there were two paperwork problems we encountered. 1. On check-in, the receptionist couldn't find our reservation, but Anca was on hand to sort this out. 2. At breakfast next morning two of our party were not one the breakfast list, but again this was easily sorted. It was a pity that these things happened as the Hotel got so much right.

    5
    « Lovely weekend »

    Have just spent two nights at this hotel and I have to say what a pleasure. Room was well decorated and very clean with a lovely view over the garden. I did have my reservations about this hotel as it sits in a residential area but being honest, it was great. Don't be put off. The restaurant was very good and catered for our group of 16 including my fussy grandchildren with ease. Don't miss breakfast. Hot and well cooked, just what you need for a busy day. Next time we need a hotel in the area, we will be back. A great job from both Lucien and Anca, thank you.

  • 4
    « Great breakfast »

    Two days stay in this hotel. Rooms where nice enough. Had evening meal on the first night and food and service was good. A mention for George the chef . I can honestly say that the breakfast was really nice , if a bit expensive. Only negative was that we tried to order some sandwiches for lunch but after waiting at the bar and reception for a while thought it may be quicker to use room service . We called room service from our room 4 times with no answer. So no lunch for us. This is the only reason I have scored you short of 5

    5
    « Weekend Break »

    Well located for a weekend break. Very quiet hotel located in a residential area and has a good location to Knebworth House. The only downside was that the restaurant was closed for the weekend but the pub served a good selection of food and the service was excellent. The staff are friendly and extremely helpful. The only comment I have is that this is an old hotel and even though it is very well maintained and the rooms are comfortable and well furnished with some excellent touches (bottled water supplied in the room) I found that the main areas are a little dated. My first choice when staying away either on business or leisure is always if possible Best Western and The Homestead Court impressed us with its homely feel and service.

    4
    « What a shower! »

    This hotel is very deceptive from the outside and could be in a better area but a good weekend was had by us and our dinner guests. Staff and food excellent, although main restaurant not open at the weekend, but excellent bar meals available. Rooms very clean, beds extremely comfortable. Shower poor to terrible. Would stay there again. Location was superb for our family gathering.

    4
    « poor »

    not a good trip this time especially when the staff asked me to pay again and my room was outside the hotel area. I did not ask for a studio flat I wanted inside the hotel as I had before on my trips. and the staff tried to charge me again when I paid in advance

    4
    « One night stay visiting a friend in Welwyn. »

    Good size room overlooking the garden. Plenty of free parking spaces. Peaceful location, about twenty five minute walk into town centre, but shops and restaurants close by including a good pub less than five minutes walk away.

    5
    « Great hotel, friendly staff »

    I stayed here with my wife, and we had an executive room. The room was spacious, bathrooms were modern and very clean. Bed was very comfortable with extra pillows easy to locate. All in all, a good find and very welcoming. Would recommend for business or pleasure!

    2
    « Old hotel and terrible food »

    First time at this hotel on an overnight business stop. Tired looking hotel. Room very tired. TV remote broken. Bed comfortable though. I would describe room as adequate but also very noisy. But when I went for food it all went downhill. The starter of calamari was appalling, the food presentation was best described as childish and it was tasteless. The main of lamb shank was grim, supposedly laid On a bed of mash. It tasted like powdered mash and the sauce tasted like cheap gravy sauce. The lamb was unusual colour and tasteless. All in all one of the worst culinary experiences I have in the last five years.

    5
    « Another good week »

    stay here most weeks for 3 nights. Practical, comfortable....staff are hard working, care about you and do a good job. Food is perfectly fine and menu regularly changes.....specials board is always a winner....

    5
    « Nothing too much trouble »

    My wife and I booked a room for 3 weeks to be near our son and his wife following the birth of their first child. On learning of the reason for and length of our stay, we were offered an upgrade to a larger, more comfortable room. The reception staff asked if the room was to our liking on several occasions, and were very keen to address the slightest criticism, no matter how minor. All staff, from top management down, were courteous, welcoming and friendly and the general atmosphere was of an establishment which prides itself on high standards and aims to maintain them. The room, which was in an annexe overlooking local playing fields, was well appointed with comfortable bed, hot drinks-making facilities, good clothes storage and spacious bathroom, kept clean, tidy, and serviced each day throughout our stay. Some rooms have quiet air-conditioning. We ate at the hotel each day for breakfast, but only once in the evening, since we were providing food for our family in their home. Both quality of food and service in the restaurant were consistently of a very high standard. Free car parking is available on-site. The hotel is in a quiet area, and there was no noise disturbance of any kind whilst we were there. Overall a pleasurable experience, which we shall be repeating on future family visits.

    3
    « Perfect for work event »

    Found online as local to work event nearby and didn't know the area. Rooms clean and good standard & staff very friendly. Ate in the restaurant and food was very nice. Good selection at breakfast at the buffet. Perfect for what was needed...no complaints.

  • 4
    « Good business hotel. »

    This hotel is not the most modern but everything was good a perfectly good stay in comfortable clean room. Staff were very helpful and pleasant. Sat in the lounge bar for a meal - The only thing was the draft from the door, otherwise food and drink very good. Breakfast was poorly presented but fine though for £12.95 I would expect a better choice.

    3
    « dissapointing »

    we stayed at the Homestead Court hotel for one night to visit family who had travelled a long way so we made the effort to travel down from Staffordshire. we arrived mid afternoon and was able to check in straight away which was good. we were told our room was on the 3rd floor which again was fine, so we went to our room which overlooked the front of the hotel and the room was fine with a decent sized bathroom. we went out for the evening with our family and had a good evening and we got back to the hotel at about 11pm, and then that is when it wendownhill. there was a party going on which no one had told us about when we checked in that afternoon. went to our room and watched some tv till about 12 which must of been when the party ended and then all we could hear for about an hour was the sound of people leaving andf waiting for taxis, plenty of shouting and screaming with the occasional sound of breaking glass, which we found out the next morning was glass bottles and glasses. after this the staff must of clearing up as then all you could hear was the glass bottles being thrown into the bins which were beneath our window, although we were on the 3rd floor it was very loud. finally got to sleep at about 2am. mentioned this to the receptionist when we were checking out and all she said was' that is why we put you on the 3rd floor'!!! still no one had bothered to tell us that there was a party that evening. i also mentioned that we did not have enough pillows on our bed and she said there are some 'in the wardrobe', to which i said no all that was in there was an iorn and a spare blanket. was dissapointed in our stay there and will possibly look at somewhere else in the future when we next need somewhere to stay in WGC.

    4
    « Business trip »

    Stayed for three nights. Receptionist very helpful on arrival. Room on 2nd floor had good standard of facilities including a bath with shower, also iron and ironing board, Room had 2 beds. Food excellent quality in the restaurant and service very good. All staff polite and helpful.

    5
    « great hotel »

    stayed for a visit to friends in the area of Welwyn and Hatfield I found that this is the only hotel that has a full 24 hour service and a free gym to go to near by I had breakfast in bed which was unbeatable the rooms have been newly furbished and the Bar meals were very well cooked and at a reasonable price, the staff could not do enough for me being a lone lady will come back again

    4
    « Good Value - Clean Room and Courteous Staff »

    This hotel offers a god value stay for business travellers, clean comfortable room. The hotel is slightly showing its age in some of the Décor but I overlooked this for the friendly courteous service at check in and out.

    4
    « Overnight Stay »

    This was our first visit to the hotel. The rooms were clean, warm and comfortable. Staff were friendly and the breakfast was exceptionally good. The only improvement would be a pet friendly policy for at least some of the rooms. The hotel is ideally situated next to a park and it was rather ironic to listen to dogs having fun when we had to leave our dogs with a friend.

    4
    « Old-fashioned but tidy, quiet and pleasant »

    I stayed here for work for one week. The hotel has fairly old-fashioned decor, but this is the only thing I would change about it. It is clean and quiet, located in a leafy secluded location. The staff are lovely, they are very helpful whenever you need a hand and seem genuinely interested in giving you a hand. The hotel has access to a gym (Gosling Sports Centre) - you need to ask at reception to get access card. It is a modern gym/ leisure club and I would highly recommend giving it a go. The rooms are good-sized with an ensuite shower. There is plenty of space and you receive a selection of tea/coffee/decaf/hot choc and a biscuit. The wifi is free. As to food I only had breakfast at the hotel; and this was tasty and wholesome (you can choose between continental for £9.95 or full English for £13.95). There is a good choice of foods; and they all seem to be locally sourced. There is a pub nearby called Chieftain, offering a range of "pub grub" at very reasonable prices. There is a car park at the front, but this seemed to fill in quite quickly. There is also off-street parking nearby so leaving your car should not be a problem.

    3
    « Needs a bit of an update! »

    We were in the Charlton Suite which was a grand name for a hotel room with a small kitchen area just outside thee bathroom! Old fashioned wall paper, generally a very dated room. The bathroom was clean enough but limescale evidence made it feel a bit unfinished The kitchen area was ok but there was a disgusting looking brush for the washing up - I hope it wasn't used for the items in the cupboards! Breakfast was plentiful and generous

    4
    « Customer service with a smile »

    My friend and I stayed here in a twin room (308) after a wedding reception at a nearby venue. Best Western were very helpful when I called to book the room. I initially intended to stay with my husband and I called to check the size of the beds in the standard double room. As they were only standard doubles (and not kingsized - my husband is very tall and we both don't fit in a regular double bed) I elected to book a twin room. The lady on the phone helpfully booked me a twin room that had both a standard double bed for my husband and a single bed for me. The room was an adequate size, had a nice bathroom and was clean. The decor is very dated but we didn't get disturbed by any noise from neighbouring rooms and there were blackout curtains. Amy at reception was very obliging and provided cutlery & an ice bucket for us to take up to our room (for a takeaway of sorts), she also booked us a taxi and called up to the room when it arrived and most importantly she found 2 safety pins to resolve an underwear emergency. There was a good selection for breakfast including full English buffet, dried fruit selection, pastries and some cured meats as well as the usual cereal. Breakfast was served from 8 - 10am and beware it gets removed at 10am prompt. Although I wouldn't chose to stay here for more than one night, it was perfect for what we needed and all the staff were really friendly. For £80 including breakfast, I thought this was good value. Suggested improvement: plug sockets by both beds/in the middle of the beds rather than all at one end of the room. The hotel accepts no liability for cars parked in their car park (which is probably a standard thing). I mention this only because I returned to my car in the morning to find a crack in my windscreen. I presume this was some sort of random accident, and I am lucky it is covered by my car insurance so it isn't a problem but for this reason I wouldn't recommend parking in the closest diagonal parking bay opposite the hotel doors.

    4
    « Secluded Hotel near to commercial area in Welwyn Garden City »

    Staff very helpful, in particular Lucian who offered me an upgrade!! Location is probably key for me, near work and there is an amazing Indian Restaurant nearby "The Don". I didn't eat there so can't comment on food but it's a quiet Hotel and just make sure you get your Sat Nav to help the first time you go there as it's nestled beside a park/houses.

  • 5
    « Joint 50th & 18th Birthday Party »

    I recently had a joint party for my 50th and my daughters 18th birthdays and we held the party at Homestead Court Hotel. From the start I cannot fault the help and organisation help I received. I would particularly like to mention Anca who was always at the end of a phone or in person if we needed to add things or ask questions she was brilliant!! The staff in the afternoon while we were setting up were very helpful and let us have the room how we wanted it. Anca and the staff were there in the evening too. I cannot fault them in any way. If you are organising a party call Anca and use Homestead Court Hotel.

    3
    « A little dated in an odd location »

    I used this hotel during a recent business trip to my office. The Homestead Court is an old building located in the middle of a residential area with very few amenities within walking distance. This makes you reliant on the hotel itself for food and drink. The hotel is quite adequate with good facilities for dining either in the bar or dining room. The room I had was a little squashed - typical of a hotel this age - with only a shower and no bath. The shower was good although you need to be aware that the control is easily knocked when showering, changing the temperature of the water very quickly to one extreme or the other!!!

    4
    « Weekly stay »

    I stay here most weeks for business. Practical for my work. Enjoy the food. Staff try their best. A good young team. Rooms are clean and practical. A perfectly decent hotel if in the area or indeed want a good value hotel with good transport links to London. Walking distance to train station and easy access into King's cross.

    5
    « A Great stay »

    Another very good stay at this great hotel, very handy for London (20 minutes by train) and great staff really made the whole visit excellent. The service was very good and the staff very friendly. We stayed in one of the suites which are very nice and have their own kitchen facilities as well.

    4
    « Comfortable, welcoming and always on hand to help. »

    Have stayed here before and as previously the rooms are comfortable and you are always greeted with a warm welcome and friendly smile. Initially put in a room that we not happy with due to being directly opposite the lift and a few other niggles. Went to reception, not to complain but to enquire as to the possibilities... The staff couldn't have been more helpful. Relocated us to a quieter room immediately. Great customer service that far outweighs the 3 star rating it has ! I know there is another hotel chain in the area but by far this is the most reasonably priced... More bang for your buck as they say ! If you receive the same service we got you wont be disappointed !

    4
    « Great venue for a special party or occasion »

    We used this hotel in 2007 when my daughter and son in law had their wedding reception here. It was so good I decided to use the venue again for my big birthday party. From the first meeting to discuss details I felt personally looked after. The hotel staff couldn't be more helpful and Anca who co ordinated everything was excellent. The room was set up exactly as requested, the food was excellent and the staff were on hand all evening to assist. We stayed overnight, as did many of my guests, and the staff put out large round tables for breakfast just for us so we could sit together. Nothing was too much trouble for them. I would definitely use this hotel again and also highly recommend it for a social function.

    4
    « Good business hotel »

    Straight forward. Good food and bar. Free wifi is always handy. Rooms are not too big, but bathroom is newly renovated. Very quiet environment. I will come back on other occasions. Good connection to the city.

    3
    « A very nice stay »

    I had a very nice stay here for business. The bed was clean and very comfortable, the room was warm and the breakfast was very good. The staff were very helpful and polite. All in all I enjoyed my stay and would go back. The only thing that I would like to see an improvement in is the quality of the Guinness in the bar.

    3
    « It was the best of times and it was the worst of times........ »

    I have stayed here before and really hoped the plumbing problems had been sorted. They have not. I was lucky.....my friend in another room wasn't. The water had become muddy brown and contaminated with some residue. Unaware, he jumped into the shower after a long journey without running the water for a while. He went in white scottish and came out as a fellow Asian! The water had given him what looked like a heavy fake bake tan. The last thing you expect a hotel to do is change your racial appearance without your permission. Fortunately, running the water eventually cleaned out the system and all was well after that. The food was pretty good and the staff are wonderful. Great service from Anya and of course the ever helpful Charlotte. They really make your stay feel special and it more than made up for the bad points. I would stay again and I only hope they sort out the plumbling issues soon.

    4
    « Relaxing stay »

    On arrival, I was told I had been upgraded. The room was spotless. Very comfortable bed. And the shower was really good. There was tea/ coffee and biscuits. Nice if you don't want to leave your room in the morning. Downside is that there are just enough parking spaces. So if you come back to the hotel late, you're likely to have the parking just by the road.

  • 5
    « Amazing stay »

    My recent stay at the Homestead Court was simply amazing. The best thing I like about the hotel is the personalized service I always get from here. This time I stayed after a gap of almost two months and the waiter at breakfast knew exactly which table I used to have my breakfast on during my last stay. Wi-fi signals are always strong here. Reception staff is courteous and helpful.

    2
    « Amazing experience »

    Had an opportunity to stay in this hotel for a couple of days, we had a wonderful experience. The hotel is clean, has excellent breakfast and really helpful staff. Our room was tidy and comfortable. My children are really fussy about their food, they were happy after their stay here as they were provided with their favourite options.. I would happily recommend this hotel to everyone..

    2
    « An interesting detail for this hotel is a 3AM fire alarm activation due to "a system issue »

    Drab, dated hotel. TV was OK and to be fair the bed was good. I had difficulty turning off the radiator in my room and heat was a bit uncomfortable. Breakfast was bad. Bad hot food, coffee machine served something that I would hardly describe as coffee. Staff varied from mildly helpful to a bit sullen. As I have mentioned there was a 3 AM fire alarm activation that was apparently due to a 'system issue'. Not sure I believed the guy!

    5
    « Rod stewart »

    We had a very fun night last night, the food was great and the staff were very helpful. They catered for glutton free and fussy eaters. The food was hot, when you think there were 150+ people I will be booking again for sure. The rooms were very good. The breakfast was very tasty :) Rod Stewart tribute was very entertaining and value for money.

    5
    « Pleasant stay. »

    I've stayed at this hotel before and I must say that it is always clean and tidy. Staff always friendly and helpful. Food including breakfast is great with many options you'll find what you are looking for. The hotel and the area is always quiet and beds are comfortable so you will get a good nights sleep. Plenty parking spaces which is free and Wifi is also complimentary. I would definitely recommend this hotel to anyone and we will be visiting again very soon.

    2
    « pool restrictions and small bed »

    Beds are very small pool facilities are at a local leisure centre, whilst quite nice only two spaces are available at any one time. So prepare to be disappointed by non availability. beds are comfortable but quite small

    2
    « Average at best but generally not great across the board »

    From the appearance through to the service, this is a functional hotel which is okay but nothing better. The rooms are reasonable but soft beds, so-so cleaning, and nothing too comfortable. Internet was included but was so terrible that in the end I used my phone to create a local network ? theirs just kept dropping every 5 minutes. Service is reasonably friendly but inefficient; to be fair there was a notice on the front desk that some new IT system would cause delays ? but 15 minutes to check out was crazy (not including the time queuing to do so). It is average at best, but to the point where I'd rather take a risk with some other chains in the area than return to this one in particular.

    2
    « Worst nights sleep »

    Worst nights sleep! Avoid room 222, right beside the stairs and subsequent fire doors. You knew ,ever time someone opened the doors,and it was even worse when residents who were arriving or leaving showed little respect for others in the hotel, talking loudly. Outside through the night you could hear trolleys or similar being moved through the car park,and the flagpoles outside were simply noisy and irritating on what was a windy night. All contributing to little or no sleep! Room had a double bed in a corner with a large bathroom. A side cabinet beside the bed,unfortunately it protruded into the walking area! Result ,walking in a dark room (you do need to go to the toilet sometime) easily kicked,sore,and simply shouldn't be there. An ok hotel,but would recommend a rear room,just to start with........

    4
    « Clean, well appointed, decent food. »

    Stayed here while attending a wedding in Welwyn. It's perfectly good for a weekend away, Slight issues are that while the hotel has four floors, the lift only goes to the third, also it's in a residential area so there's not much within walking distance if you;re looking for some local colour. The breakfast was good and filling - extra points for having french toast.

    5
    « Pleasant surprise »

    We stayed here for one night to attend a family do last weekend. We booked on their website and got a really good deal. I joined their reward scheme and so got an upgrade to one of the executive suites. They are named for the 1966 world cup winning team who stayed there and trained in the local park for the tournament. There are some interesting memorabilia on the wall in the lounge. The outside of the building is not very inviting being very 1930s but the inside is lovely. Modern, warm and clean. Our room faced the park and had a bird feeder outside the window which was used continuously. A lovely touch. Everything worked as it should and we slept well. The breakfast was great and served by friendly staff. Would definitely return.

  • 5
    « Fabulous stay »

    We stayed over night on the 27th of Oct, I booked last minute on there website. We had an absolutely lovely stay. Our room was perfect it was the executive suite on the 4th floor, as soon as we entered our room we were presently surprised, it was such a gorgeous room for the price we paid, we had a huge room with a flat-screen tv and seating area. The bathroom was as big as a normal sized room with a huge corner bath and waterfall shower, the bathroom was to a very high standard just like the rest of the suite. In the morning after a very comfortable nights sleep we went down for breakfast. For such a cheap price there was a very large selection including all day fried and Continental breakfast with fresh fruit and yogurts. I would definitely recommend this hotel to anyone and we will be visiting again very soon, I hope.

    2
    « Cliff Richard Tour Hotel »

    It was only a 1 night stay to accomodate us for the night while me and my wie went to see Cliff Richard at the Royal Albert Hall with Newmarket Holidays. The check in ran smoothly but it took ages to get to the room as the hotel has only 2 extremely slow lifts that accomodate 3 people at a time. We were supposed to be booked in to a twin bedded room, but the double bed only had roodm for 1 person so a single bed was also in the room. Both beds moved when you sat on them. Room size I would say very tiny and not much wardrobe space. Looking at the menus it is a very expensive hotel for meals, room service and calls. At breakfast we were allowed to upgrade to a full english breakfast for £4 per person and my only positive comment about this hotel is there excellent range of breakfast produce.

    4
    « Nice for a short stay »

    I stopped at this hotel in September whilst traveling for work. As mentioned by some there seems like there may be an issue parking if it's busy however I had no problems. The room was very clean and bed reasonably comfy. The shower was very powerful and the bathroom modern and clean. The dinner was OK - had a bit of a wait - the breakfast was fine. I would certainly stop there again on business maybe not for pleasure.

    5
    « Freindly Hotel »

    My wife and I stayed at this hotel,for a few days, and we where both very satisfied with the overall service and the restaurant served us wonderful meals. We would definitely stay there again. The rooms where clean,and the beds where comfortable The Bar at the lobby served us promptly and the lobby had a good atmosphere.. The garden at the back is nice to walk and also had a seating area with service.

    3
    « Average »

    I stopped here on business, not my choice of hotel The hotel itself is nice enough, beds are comfy and room was fairly spacious. It is located in a housing estate so there is not much around. I did ask with a member of staff about any local takeaways. He said there was nothing within walking distance. But speaking to another guest in the morning he said there is a few takeaways just up the road... To late. There was a wedding on when we arrived and the loud music carried on until after midnight, which is not what you want after a 15 hour work day, Hence the average rating Free wifi was good

    1
    « sleasy manager »

    Booked via Rooms.com via credit card,short notice cheap and cheerful £64 room only, The hotel is run down dump,dirty and in serious need of renovation. No spa facilties as described,rooms noisy and stained,can hear either side of you using the toilet!!. Worst of all on checking out i noticed i had been charged £100 just in case i had charged anything to my room on explaining i had not they said it was hotel policy and would not refund, i was laughed at by the over baring reception manager and when asked to see the manager a unkempt horrible man said it ws company policy turned his back and walked off, i am still awaiting return of money to my card. DONOT BOOK THIS AWFUL HOTEL

    5
    « Home from Home »

    We go to this hotel a few times a year to visit family it is always clean and tidy and the food including breakfast is always good and well cooked. The hotel is always quiet and the beds are comfortable and always get a good nights sleep. The gardens are nice with a few squirrels running around also the hotel has plenty of parking.

    4
    « Pretty good! »

    I've stayed at a fair few BW's my company having a business account with them, so chose this one as it was convenient to where we were working. I've just read a few of the comments in the 'terrible' section, and can only assume some people only go on the internet to complain! I can only say that the room was spot on, no issues whatsover, the food was good and I even managed to watch Netflix on my Kindle....not always possible in some hotels. If I absolutely had to complain about something, its that the only cider you had was Magners or that flavoured rubbish, but after a few pints of Carlsberg it didn't seem to matter anymore ?? Keep up the good work!

 

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·Desde la salida J4 de la autopista A1M: tome la carretera A414 hacia Hertford. A continuación tome la carretea A1000 hacia Welwyn Garden City. Gire a la izquierda en el semáforo, tome la tercera salida de la glorieta, gire a la izquierda al llegar al bar Holybush y a la derecha antes del monumento a los caídos "War Memorial". El Best Western Welwyn Garden City Homestead Court Hotel estará situado a mano derecha.