BEST WESTERN Hotel Pacific Inn,  Vernon

4.0/5  - basé sur 140 notations.
4790 34 Street, V1T 5Y9, Vernon, Canada - Ver el mapa
+1 250 558 1800 +1 250 558 1825

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Los puntos fuertes del hotel

  • Recepción 24 horas 24
    Recepción 24 horas 24
  • Aire acondicionado
    Aire acondicionado
  • Bar-salón
    Bar-salón
  • Aparcamiento gratuito
    Aparcamiento gratuito
  • Restaurante
    Restaurante
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El Best Western® Pacific Inn de Vernon, Columbia Británica, es un lugar donde la elegancia se une a unas tarifas muy asequibles. Con un impoluto, moderno y elegante entorno, el Best Western® Pacific Inn le proporciona la opción de alojamiento idónea para su estancia en Vernon. Este hotel de nueva construcción de Vernon ofrece a los huéspedes unas instalaciones de última generación con encimeras de granito, televisores de alta definición de 37 pulgadas y colchones Serta® de primera calidad. Con un aclamado restaurante y una amplia gama de cómodos servicios, el Best Western® Pacific Inn ofrece un asequible nivel de lujo en pleno corazón de la ciudad más vibrante a nivel cultural de Okanagan.

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Habitación 1

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Basado en la opinión de 140 huéspedes
 
NOTA EMITIDA CONSULTAR LA OPINIONES PARA NOTAS RESUMEN
Excelente
 
48
Muy bueno
 
59
Bueno
 
21
Mediocre
 
7
Horrible
 
5
Con amigos Con amigos 8
De negocios De negocios 15
En familia En familia 42
En pareja En pareja 51
En solitario En solitario 10
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BEST WESTERN Pacific Inn,Vernon
  • 4
    « Great place to stay! »

    We recently stayed in Vernon for two nights unexpectedly and found the Best Western a great place to call home. Staff was most accommodating and the attached Ricy's restaurant and other nearby pubs and restaurants made for a pleasant time away from home.

    3
    « Decent hotel,but.... »

    The hotel itself is quite nice.The attendant at check in is not going to be winning any customer service awards! I I was quite surprised when at check in, for 2 king rooms,I needed to give them a pre-authoriztion on my mastercard of $450.00! She said it was for room incidentals??I was not told of this 'pre-auth' needed when booking the room directly.Pre-auth-ing my credit card seemed a bit overboard for $450 when the rate was $107.due to off season??,I felt very un-necessary for a one night stay!! then the room she gaves us ,the bathtub acrylic surround was cracked and broken,I immediately called the front desk so I would not be responsible,and her reply was "Oh they haven't fixed that yet" considering the hotel was hardly full,why give us that room anyway? It was just very ackward at check in! I have stayed at lots of hotels that you don't have to prepay for the room!!! or the incidentals pre auth is $50.00

    4
    « Brief But Pleasant Stay »

    I would agree with most of the positive comments others have made. This a very pleasant hotel and I wish it had been here when I was making regular trips to Vernon on business. I'm sure my "old reliable" two blocks down the highway is feeling the heat! The discount at Ricky's was appreciated, however it seemed odd they were only open until 10 on a Friday night. We'll definitely be back next time we're in Vernon.

    3
    « No Jays game here »

    We wanted to catch the Jays playoff game after check-in, but Sportsnet was not available. Very few channels were on TV. The Ricky's restaurant did not open until 8am....and no continental breakfast. The city of Vernon adds a tax on to your bill and the staff will not remove it, even though by law, it is illegal for them not to when asked.

    5
    « Really nice facility »

    We were there for just one night while visiting family, and we could have stayed much longer, it was awesome. The service from Jaime at the front desk was terrific. The room was lovely and clean and the beds were so comfortable. Our overall experience was terrific and I highly recommend this hotel.

    3
    « So-so Stay »

    This is a relatively new hotel. Generally it is well-appointed and clean. The staff was competent and helpful. the price was very reasonable. My observations & complaints are these: It is located on the edge of Vernon, so take that into account if you plan on exploring the town. It is quite a way from the city center. About 11 PM what I thought was live music from the adjacent pub started up and proceeded to get louder and louder. By 12:45 I called the office. Mind you, we were on the 4th floor of the building, so I can only imagine what the noise must have been like on the 2nd and 3rd floors. Things did quiet down after my call. Upon checkout I was informed that the music was from a wedding reception in the building. In the future, the staff should take a more proactive approach to controlling noise.

    5
    « Awesome Customer Service »

    We had a fabulous room, clean and great beds! The night auditor happened to be working during the day. Put 100% in when trying to locate a charger for us. He sincerely wanted to hear about an minor incident I had in the restaurant (he asked me, not me complaining to him). I felt like I was being heard. He went above and beyond. Highly recommend this hotel!

    5
    « Great hotel »

    we stayed in the queen suite which included a kitchen. That was great as we could cook our suppers and breakfasts in the room and get groceries from a nearby supermarket. Nice and quiet and the beds were comfortable. Kitchen was missing some cutlery but otherwise had most everything we needed. The room décor was modern and up to date.

    5
    « Excellent Stay »

    This is a very nice hotel and the employee's were very helpful and professional. The room was spotless and beds were comfortable. The hotel and grounds are well kept and it looks like a new facility from the appearance. Would definitely recommend this hotel to others.

    4
    « Happy traveller »

    The hotel has easy access from the highway and is a few step from the restaurant. The room seemed quite soundproof. They do not offer breakfast at the hotel but you get a 25% discount at the restaurant . This couples with the good rate worked out fine.

  • 4
    « Good value for an overnight stop »

    Our second stay at this hotel, but with the family suite this time. Very spacious with kitchenette and full-sized fridge and stove. No breakfast but there's a discount at the attached Ricki's. No pool, but you can ask for access to the pool at the Holiday Inn that shares the same parking lot - apparently it's the same owners. Good amenities surrounding this hotel including many restaurants like Red Robin's, McD's, BK, etc. and big box stores like Walmart, Best Buy, etc. Overall, still a good overnight stop.

    1
    « Incredibly rude and poorly trained staff »

    I generally only post positive reviews on this site. In this case however, the service at this hotel was so bad I would warn anyone to choose another hotel. From the restaurant to housekeeping to front desk staff, there was an attitude of rudeness that I have rarely ever encountered in the service industry. I would never stay here again.

    4
    « Comfortable beds large room »

    with a discount at Ricky's restaurant attached we had a great stay. Great staff at both. Large rooms very comfortable bed. Over complicated thermostat made it hard to set a comfortable temp. Problem with the tv was not fixed

    1
    « Worst place I've been to »

    They do not supply free breakfast as other best westerns do. They offer a 25% off to rickys restaurant..we decided to go and we were seated and not served for a half hour. We had to ask someone to serve us. Waited a long time for the food. We also had problems with the food. The server decided to stop serving us. We never got 1 refill of water and when asked for another beer it was not brought to us. We had to wait a long time and ask someone to bring us the bill. The next morning we told the front desk they shouldn't be supporting rickys we had such a bad experience. The front desk informed us it was the 'night crew' and 'specific people' that causes the problems. Also in our hotel room the plug in to charge your phone on the lamp does not work. They only supplied us with 1 towel and no hand towel. When approached to the housekeeping about only having 1 towel we were told 'we are 100% accurate we do not make mistakes'. I was in shock all I wanted was a couple more towels. We also got a towel with a big yellow stain on it. When we approached the front desk about the big yellow stain we were told that they do not supply rooms with stained towels...when clearly we just had one. It was just a problem after another problem and not once did someone apologize and try and make the situation better. We were talked very rudely at from both the front desk and housekeeping. The front desk even raised his voice. He was also contradicting himself alot about the stained towel. Telling us 'we do not supply stained towels' and also said 'it could be a coffee stain it's not a huge deal'. As far as I'm concerned neither of us know what that stain is 100% and I do not want stained towels. I could continue about the way we were treated but I'm sure this gets the point across

    5
    « Equiped room and Friendly staff »

    It is a great hotel on our way to Banff. Good location, 5 mins drive to supermarket. Well equipped room and friendly staff. They are very helpful and answered all my question. The room is very new and clean.

    4
    « Nice and Clean »

    Nice, Clean, and friendly staff. We had a king bed for us and a fold out couch for our 7 year old. Plus there was still room for our playpen with room to move around. it was nice to have the fridge and a microwave. We only wish that breakfast was available ( even just toast and fruit). Overall it was a very nice stay

    4
    « Just what we needed »

    After a long day of travelling, we were greeted by friendly staff and given a clean versatile room. There is no breakfast at this location which usually is a feature we look for, but there was a full kitchen and we loved it. SO great to be able to refreeze our cooler ice packs in a real freezer and have an oven for meal options. There is no pool either but there is enough local water attractions made it not a necessity. Good parking,easy check in and out , only problem was the luggage cart had one defunct tire and made that operation a little harder and we could have used some salt and pepper and there was no where to get any from at our late arrival time.Otherwise a very positive visit!

    3
    « Not the best experience »

    We had a room on the 2nd floor facing Hwy 97 and right beside the elevator. The motorcycles were particularly loud until late at night. At 12:43 after we were asleep some young ladies were talking very loudly while waiting for the elevator and woke me up. The second lot that did it I opened my door and asked them not to be so loud in the middle of the night. For $170 plus tax we did not even get a breakfast as most Best Western's supply. The restaurant breakfast menu was quite expensive and we were offered 25% off by the hotel. The room was not supplied with lotion as is the custom and we had to go to the desk and ask for it. The TV was not working properly and the picture kept breaking up. When we talked to the front desk about the noise she said you have to request a room away from the highway and elevator. We had booked months in advance so we wrongly assumed we would get a preferred room. It seems to me that the worst room should go to the person who booked last and there is nothing left.

    5
    « Excellent stay in vernon! »

    Stayed a night here on a road trip from calgary to vancouver. Was put up in the 1 bedroom suite - having a kitchen and living room . Service was top notch and the property was excellent.Great folks at the front desk, were even very kind enough to heed to a special request with no extra charge. The property was very clean and well maintained.There is also a ricky's all day grill attached to the hotel which serves food for the hotel customers.Had a very refreshing stay after a long drive from Calgary. Will definitely come back here on the next trip.

    5
    « An ideal, pet friendly stopover! »

    After a long road trip over the Rocky Mountains we decided to book a stop in Vernon on the drive back to Vancouver. There weren't too many pet friendly places but this was one, and at $79 for a night in the peak of summer, we didn't have high expectations. We were very pleasantly surprised when we got to the hotel, and in particular the room. It was so clean, spacious, fresh and modern. Compared to places we stayed on the trip which cost ~$300, were fairly dated with uncomfortable bedsand no AC, this was probably our most comfortable nights sleep, which was welcome after a tiring drive from Banff. It's also very handily located, just off the highway. Whilst this might not be ideal for long-term guests, it was just what we needed as a stopover on the way home. Despite being close to the highway (with our room overlooking it) it was also quite. They must have some good windows as we barely heard a peep. There were also decent amenities from what we saw, a gym, excellent Wifi (makes a change!) and free parking were all perfect. It's always nice when a place that is so cheap turns out to be so great! Also, the Ricky's next door was a God send as we really were not up to driving anymore to go out to eat. Perfect!

  • 4
    « Breakfast Not Included »

    The service, location and room at this hotel were very satisfactory. Our only disappointment was that breakfast was not included in the stay due to the fact that there is a restaurant on site. We have stayed at other Best Western Plus hotels in the BC Rockies and the Okanagan Valley that charge the same rate but that all include a fantastic breakfast.

    5
    « Comfortable and clean »

    Our stay at the Best Western Pacific Inn was very acceptable. We especially liked the ease of finding a place to eat because it was right next door through a joining hallway. Because it was in a busy time of year, we found the elevator was always very busy and sometimes we had to take the stairs. We found the location not too quiet as it was on a busy thoroughfare with plenty of trucks, and there really wasn't any place to take a nice walk after dinner. The staff were accommodating when they were around.

    5
    « Trip to the Okanagan »

    The hotel was clean. We stayed in a 1 bedroom suite and it was spacious for 6 adults and 2 kids. Housekeeping on that floor kept it clean and gave us extra towels. She was always very accommodating of our needs. The hotel was close to shopping. I would stay there again.

    4
    « Decent stay »

    Spacious room with full kitchenette-fridge, stove, dishwasher etc. Two queen beds and pull out couch. Good space for our family. Room was reasonably clean. Unfortunately breakfast not included, but with kitchen in room we were able to buy groceries. No pool, but allowed to use pool at hotel across car park. Not enough parking slots. They should expand and/or fine people who take two parking spaces.

    3
    « We expect a lot more for the price »

    The room was clean and the bed was OK. Although I can't say the same thing about the pillows. Just an OK stay for a night. Its located in a convenient location. They don't offer free breakfast but Ricky's Grill is there and you get 25% off as you stay in the hotel. Internet was terrible. BTW don't stay in the room facing highway/big street. I kept waking up by the noise of car.

    4
    « Room to improve »

    This hotel is close to highway and grocery store. We manage to fit 5 people, three adults and two children in the suite. Spacing is tight after pulling out the sofa bed. We also get only three sets of linen even my reservation stated five people will be checking in. The housekeeper did not stock up enough. The suite has a fully equipped kitchen. I find it's very conviniece to fix quick meal and relax after a long day ride. Friendly staff. No free breakfast but the on site restaurant gives discount if you mentioned you are hotel guest when asking for bill.

    3
    « Clean and Comfortable »

    Stayed 1 night at this hotel. The hotel must have changed hands recently as there wasn't a big sign to say that it was a Best Western hotel. However, the room was perfectly fine and what I would expect from a Best Western hotel. The hotel was conveniently located near the highway and yet there was little to no noise from the street. All in all, a good place to stay.

    3
    « An average rating for a very average stay »

    We booked this hotel over the phone, and the staff (front desk directly at the hotel, not a central reservation number) struggled a ton; everything from quoting for the correct number of nights based on the dates I'd given her to sending a confirmation email was a challenge. The hotel is fine, nothing spectacular. The beds are comfortable, though the linens are worn and many are off-white which isn't super appealing. The linens in the bathroom are the same, with some of the face cloths looking like rags, with holes in them. The wifi didn't work, and the front desk staff couldn't understand that the password was not the source of the issue. The housekeeping was less than ideal, with only some items being restocked in the bathroom,the tub not being cleaned, etc. The attached restaurant didn't honour the 25% off breakfast (though we said when we arrived we were from the hotel) until we asked the waitress to correct our bill. Overall, this is a fine place to stay; I am certain there's a better hotel at the same price point.

    4
    « Good location »

    I was travelling with a small group of riders and stayed at this Inn. The location was ideal as we were planning on continuing to Lumby the next day. Since it is on a major route, there is traffic noise, but then again, what hotel, motel, inn doesn't have some to contend with. There wasn't a continental breakfast which the guys wish they had. The room itself was large, had all the necessary things a person would want.

    5
    « Clean and comfortable »

    The room was clean and well stocked with towels etc. I would stay here again and extend my recommendation to other travellers. Staff were friendly and helpful, particularly the woman at check-in and check-out. Convenient amenities around the area of the hotel.

  • 4
    « Good value with great service and comfort »

    Hotel just joined the Best Western Organization. They have learned quickly but missed giving an upgrade, or did not mention that hotel was full and couldn't provide one. It was noisy due to be next to the intersection on the highway so trucks and motorcycles are noisy on the green lights-no issue unless you are looking for quiet-ask for a room away from the intersection. Ricky's restaurant had standard food.

    4
    « FOOTBALL WEEKEND »

    We stayed here for a couple of nights in may and it was very nice. It was new and very clean. The room was comfy well appointed and modern. We had a good nights sleep and had no complaints. It would have been nice if there was a pool and more parking but overall it was good value for your dollar.

    4
    « Great stay »

    The room was very clean, the pillows were the best I have ever slept on. Ricky's Grill was on site so there was access to great food. There was a pool and hot tub that rounded off the stay. I would recommend staying here as access to the many restaurants, casino and highway are close by. This is a newer hotel as well and very well kept.

    4
    « Clean quiet room if looking for place rest. »

    Clean rooms, stayed 1 night. Staff was friendly. Free wifi. Ricky's restaurant attached and 15% discount if staying at hotel. Free parking. Air conditioner was bit noisy but worked. Near casino and near large grocery store.

    4
    « Always a great stay »

    Beds are comfortable as is the room, hotel is quiet and clean always, an easy check-in and never seems to be any drama, I believe it is being taken over by Best Western in the future so hopefully the quality of service does not change nor the staff my go to place each time I visit Vernon

    3
    « Nice room but service was lacking »

    We booked for three nights in a king non-smoking room. The room was lovely, spacious and appeared clean (you just never know, though, right??. I always mean to bring a package of disinfectant wipes when I hotel it, but I forgot). Our room faced a busy intersection, and there was a bit of traffic noise so the windows stayed closed. The elevator smelled strongly of smoke, so I think maybe there is a smoking floor??? Not sure though. On our second day, neither my key or my husband's key would work. We were standing outside with arms full of stuff, and we had to put it on the floor to go and get our cards re-keyed. Not a big deal, just a pain. On our third day, we had no maid service whatsoever!! We always try to be conscious of the environment and reuse our towels and request the sheets not be switched out every day, but the bed wasn't even made and the towels we had thrown in the tub to be switched out were still in the tub. There was a little fridge and microwave in the unit, which is great if you're staying somewhere for more than a day or two. The fridge was completely warm, and we pulled it out to find it wasn't plugged in. Kinda dusty back there, but I wouldn't expect that area to be cleaned every day. The service and food at the attached Ricky's restaurant was great! I had oatmeal, fruit and toast, and the oatmeal was just right and piping hot. Bottom line...I don't think we'll stay there again and will cross the parking lot to the Holiday Inn Express instead.

    1
    « Gave Away my Room »

    Find another hotel as the front desk clerk told us this happens often because there is new staff who don't get the computer system. I booked a room with 2 beds king suite at this hotel a month and a half in advance of staying to travel with my father. When we got checked in at the hotel, the keys to the room they gave us did not work. I went back down to the front desk and had the cards rekeyed and went back up to go in to the room. Much to my surprise (& I'm sure his) there was a gentleman standing in the room i was given. Again, i went down to the front desk to talk with the front desk clerk who seemed surprised as he said the computer showed no one in that room. He managed to find me another room next door however, there is one bed with barely enough room to turn around. When i asked about another room i was td there were no more in the hotel, it was this or i would have to go somewhere else. So here i am for 2 days, and adult female now having to share a bed with my father or sleep on the floor! Did i mention, there was also conveniently for them, no manager on duty until Monday

 

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·Desde Kelowna, Columbia Británica: tome la autopista Okanagan Hwy/BC-97 N desde Kelowna, Columbia Británica, hasta Vernon, Columbia Británica. Atraviese la ciudad. Gire a la derechahacia 48 Avenue. Gire a la derecha hacia 34 Street. El Best Western® Pacific Inn estará situado un poco más adelante. ·Desde Kamloops, Columbia Británica: gire a la derecha hacia la vía de acceso a la BC-97 en dirección a Vernon, Columbia Británica. Incorpórese a la BC-97A S. Continúe hacia la carretera BC-97 S. Gire a la izquierda hacia 48 Ave y a la derecha hacia 34 Street. El Best Western® Pacific Inn estará situado un poco más adelante.