BEST WESTERN Appleby Park Hotel,  Tamworth

3.5/5  - basé sur 422 notations.
M42/Junction 11 - A444, Atherstone Road, DE12 7AP, Tamworth, Great Britain - Ver el mapa
+44 1530 279500 +44 1530 279501

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  • Recepción 24 horas 24
    Recepción 24 horas 24
  • Bar-salón
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  • Aparcamiento gratuito
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El BEST WESTERN Appleby Park Hotel, situado junto a la salida 11 de la M42, goza de una estratégica ubicación a las afueras de Tamworth, a medio camino entre Birmingham y Nottingham y a 14 kilómetros de Drayton Manor. El Centro Nacional de Exposiciones (NEC) está situado a solamente 22 kilómetros de distancia. Haga negocios en una gran variedad de salas de reuniones con un total de cinco salas con distribución flexible de espacio, los últimos adelantos audiovisuales, acceso a Internet inalámbrico y estacionamiento gratuito. El BEST WESTERN Appleby Park Hotel está ubicado junto a algunas de las principales atracciones del condado, entre las que se incluyen el parque de atracciones Drayton Manor, el zoológico de Twycross y Conkers. Nuestras habitaciones familiares y nuestras habitaciones interconectadas nos convierten en la opción idónea para vacaciones en familia. Con un entorno relajado e informal, Park Bistro ofrece unos suculentos platos elaborados a la perfección y complementados por comidas ligeras y tentempiés servidos en el salón durante todo el día. Disfrute de su estancia en nuestro hotel.

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Habitación 1

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Basado en la opinión de 422 huéspedes
 
NOTA EMITIDA CONSULTAR LA OPINIONES PARA NOTAS RESUMEN
Excelente
 
89
Muy bueno
 
168
Bueno
 
104
Mediocre
 
33
Horrible
 
28
Con amigos Con amigos 45
De negocios De negocios 96
En familia En familia 117
En pareja En pareja 110
En solitario En solitario 22
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BEST WESTERN Appleby Park Hotel,Tamworth
  • 4
    « A three night break away with trips. »

    The Appleby is a good 3 star hotel. Warm, cosy and friendly. The food is a good standard and the drinks a little expensive but acceptable. The hotel is a little tired and in places would benefit from some decoration. The rooms are fine and offer tea making, comfy beds, quiet nights, and plenty of instant hot water. This is an ideal stop for business people travelling and looking for somewhere overnight to stop close to the motorway. There is nothing (other than Mcdonalds) within walking distance. There is one floor above ground level.

    5
    « Luxury »

    A winter's evening, snow outside, open fire, cosy furnishings and excellent food ; nothing could be better. I only stopped for one night travelling south from Scotland (15 minutes of the M6). I wish I had arranged to stop longer.

    5
    « Great hotel »

    I stayed for 3 nights and was really impressed with the room and the food, which was delicious. What really made my stay so enjoyable was the staff who couldn't do enough for us (a coach load!). The housekeeping staff were really good and so friendly, as were all the staff.

    3
    « was a birthday treat away for my husband »

    Day 1 all seamed good on arrival our room was nice and clean with a king sized bed, went for a nose about to see what was available but there wasn't anything other than the hotel went to restaurant for dinner restaurant was in main foyer ! ordered our meal took time in coming but was worth the waist you could tell it was cooked to order. dessert was not so good but got a discount on it . On retiring to our room for the night we could not open the window so room was like an oven we had a comfortable night. Day 2 we were up for breakfast it was nice to get out of the oven it was reported to reception about the window. We had our breakfast that was very nice then we went out for the day to twycross zoo (THATS ONOTHER REVIEW) on our return I asked at reception about the window The DUTY Manager was there was told they needed a new window frame was immediately asked if we would like a fan. Dinner was again cooked to order and dessert was the birthday cake I had organised (Thank you Kayleigh) with our stay coming to the end all I can say it the Staff were very helpful the hotel was very clean a very big thank you to Kayleigh she was brilliant and Mark the duty manager

    3
    « Overnight stopover »

    Came here on the 22/11/2016 night (Room 112) as I needed to stay somewhere and the Premier Inn at Ashby De La Zouch was fully booked, not surprising as I was recommended here, I don't know why. I have to compare to the Premier inn, bed was a 3/10 compared to a 10/10 at Premier, too low, and squeaky. Room was small, with an umcomftable desk, which I couldn't get my legs under and a poor chair to sit a desk with. Shower was an in the bath affair, which took for ever to decide whether to freeze me into an ice cube, or take my skin off. Cheeky floorboards upstairs so all I could was people wandering about. However, plus sides, wonderful staff all apart from the lady at breakfast who moaned that I was sitting in an area reserved for a coach party (even though all the other tables had reserved signs on and this one didn't) and when I went to find another table, she told to me sit at one that had a reserved plaque on it and not to worry as that doesn't mean anything?! Well put it on the other tables then you wont have to move anyone! The two girls who checked me in very nice, the girl who checked me out again very nice and the food at breakfast was passable. Cheap rooms and a decent just off the motorway location, but im afraid need to beef up some of the quality aspects to compete with Premier up the road.

    5
    « family weekend stay »

    28-30-Oct-2016 This hotel is one of the best around, very welcoming and with a top class menu to be proud of. Thoroughly recommend this to business or family for accommodation. Looking forward to return again Thank you Paul and Mary S and family

    4
    « Great time »

    Just back fro 3 nights here and a great hotel. We part of a tour group and everything was first class . Deborah and her staff are excellent. Mark sorry for having to serve all that drink!! Thanks. Great hotel ,food and drinks. Glad you got your badge back Deborah lol Thanks for everything !!

    1
    « Worst western »

    So I have stayed in many a best Western hotel I am a diamond select member and have never had an issue This place however broke the mould and does the brand a huge disservice The room was grubby I found someone's sock fluff all over the floor when I checked in the second night I found the coffee cup in my room had coffee stains on the outside of the cup which could be wiped away But it's the restaurant where this place really let's itself down first night was fine took too long to sign the bill but OK First time I went for breakfast it was an experience I've never had to queue up with 30 people to get 2 sausages and a hash brown (all that was left ) Next evening I was seated and then had to wait 20 minutes before anyone asked if I wanted a drink or took my order and that's pretty much how the rest of the night went 2 hours in total for 2 courses Next morning I hoped the breakfast fiasco of the first day was a one off I was wrong it's was just as bad I am writing this on my third night I've just been down to the restaurant to get some dinner where I was told I couldn't be seated for thirty minutes when the place was not even half full Not even going to have breakfast tomorrow maccy D's across the road for me I will never come back here again and to be honest I'm not sure about the brand anymore I thought they inspected there places

    1
    « Horror hotel »

    Food takes 2 hours to get service staff un helpfull when food comes not cooked or not bad can't even cook an egg. Unorganised and short tempered truly horrible hotel. Over priced. Told a time to book in for dinner then fobbed off till 7 when booking at 6

    2
    « Forgot the biscuits »

    The hotel has good points, the room was clean the bed was soft and the hotel quiet. However they room provides tea and coffee but no biscuits, and for me that summed up the place it could be very good but they could not be bothered to go that final extra distance to achieve consistent high quality. Whilst the manager was about the restaurant service was good, once he went off duty service fell backwards. The onion rings were good, the inch of fat they floated in ruined the effect. It seemed to me that individual visitors were too much effort and only a source of extra cash. Beware of the burgers they qualify as the most expensive seen in the west midlands. if they tried hard they could do better, but they can't provide biscuits so what hope is there?

  • 5
    « What a good hotel »

    We received a very warm welcome from Chloe in reception, We also had a very good dinner, pleasantly served, but the best was breakfast with Kaleigh, a excellent ambassador for the best western company, we will use this hotel again

    3
    « Good hotel »

    I stayed here for one night on a Sunday through to Monday. This was part of a Groupon deal with tickets to Twycross Zoo. I stayed with my daughter and found the hotel with real ease. The staff were all friendly, especially the bar maid. The reception, restaurant, bar and room were spotlessly clean. The room was a good size with a lovely sized bathroom. We ate dinner in the restaurant. There weren't many guests staying so the atmosphere was a little quiet, but not uncomfortable. We had gammon and hunters chicken. The portions were generous and the meals were tasty. After a good nights sleep we had a brilliant full English breakfast. Portions were again generous and, due to fewer guests, cooked to order. We were pleased with the hotel and would recommend it for this type of stay.

    4
    « Overnight stay & Twycross zoo »

    Location: great, right off the bypass, 2 mins from petrol station/McDonald's and 5 mins from the zoo. Service: very helpful and approachable receptionists, managed to leave my phone charger at home and they lent me one from reception overnight which was a lifesaver! Room: had everything we needed, cosy feel to it, bed was comfy. Shower/bath was quite small but not a problem. Breakfast: self service buffet which is always good, nice simple selection. Overall we enjoyed our stay and would defiantly stay again :)

    4
    « Great hotel »

    Stayed here as part of a good value wowcher deal. Great hotel, ideally situated very close to Twycross Zoo with good parking. Had a family room which was spacious with a sofa bed and very clean. Our room was quiet with comfy bed, and we all slept well. Very good breakfast selection. Only improvement would be a more cosy bar area. Would definitely stay again.

    1
    « Don't bother »

    I called the hotel direct some weeks prior to our visit as my wife and I needed two nights stay and when booking the room explained that I am disabled and in a wheelchair and would need a disabled room with walk in shower and booked as such. We arrived and went to reception who proceeded to take money off our credit card and then showed us to the room without giving any receipt for the money they had just taken. We looked at the bathroom that had a bath instead of a shower. The twin beds looked ok until you sat on them, the mattress was very thin and you could fell the springs through it. We said we cannot stay in this room so they showed us another which was exactly the same. We went back to the reception and they said they would try to sort the problem out so we left saying we would call them later. About an hour or so we called back and we were told that they could put a piece of plywood under the mattress, at this point I could not really believe what they had just said and asked them to repeat it. We said that would not be any good and we would look for another hotel. We called customer services and they said the hotel was managed locally and they would contact them and call us back. They did not it was the manager of the hotel who called and apologised for what had gone on and also said they do not have disabled rooms but do have wheelchair access rooms ? Surely one goes with the other and I said you are in trouble then as all hotels have to provide disabled rooms and went onto to say that i would take the matter further and at this the manager threw his toys out of his pram and became very unhelpful so terminated the call. Customer services are useless.

    4
    « Journey Stopover »

    Stayed as was ideal stopover and very happy with our choice. Very friendly staff, rooms clean and adequate. Food in bar and breakfast was very good. Only criticism is that a very poor room service menu, which we would have preferred.

    4
    « Good value - excellent place for a stop over »

    Stayed here to break the journey south. Great value room. Bed was 8/10 pillows 5/10 but did not detract from the sleep - slept very well. Ate here which was decent food with massive portions! Lots of groups of men - suggested contractors use it a lot. Not really anywhere to sit and talk/read without having to watch the TV etc.

    1
    « Management Chaos »

    Booked a two night stay, but explained that we would not arrive until early the following morning (for a wedding, and needed a room first thing). Sent an email confirming our arrival time and that we would accept the two night charge We received an email noting and accepting our request On arrival we were told that we were a 'no show for the previous night and that we would forfeit our booking for both nights and that we would no have to book another room and pay an early arrival fee The following morning we were told, amongst others that breakfast was extra until we showed proof that it had been paid for I feel sorry for the young lady who had to incur the tirade of complaints On top of all this the beds are uncomfortable, and poorly made Not a place to recommend to anyone

    4
    « Good hotel for business trraveller »

    Easy to get to from M42 Spacious. Rooms were clean and sufficiently well appointed. Great shower Internet was OK Hotel was full of business people Receptionist and staff were very helpful and efficient.

    5
    « Value for money »

    Excellent hotel short break in well equipped room which was very clean. Although the hotel was very busy during our stay it was extremely quiet at all times so slept well and no disturbance. Food very good.

  • 4
    « Easy access. »

    Stayed here on business for a couple of days. Access really easy and straight off the M42 Reception all done out nicely and the restaurant food is really good but with a fairly basic menu. Rooms have all what you need and the free wifi works Could do with a lick of paint around the corridors.

    2
    « Its well located »

    I stayed here for a period of 1 night on business in the area. The hotel is easy to find and well located off the main routes with easy access to places like Coventry. There is a secure car park with plenty of spaces with barrier entry. I booked this hotel kind of last minute and got a twin room with single beds, the check in wasn't too bad, quick and painless. The room was a decent size but had a sofa in which had all sort of stains on it, I didn't want to think what might be on there. The room apart from that was very clean however missing certain things I expect from a Best Western like a bottle of water and there wasn't even any biscuits to go with my cuppa. Also other little things like there was a light out in the bathroom, the tv was SO dark you could hardly see it (the remote didn't work to change it). Saying that though I had actually have a nice sleep! The evening meal was a very disappointing experience, I sat down early at about 5:30 and it was quite busy surprisingly. There was a man on the phone who was using abusive and racist language yet no staff approached him. On top of that the service was SO SLOW, Once I finished my meal I ordered my dessert and a drink and after 35 minutes it still hadn't arrived even though the waiters walked past my table loads of times and saw me just sitting there. Overall it took 2 HOURS which when by yourself is a long time to just be sitting around. I did approach staff and asked where my food was the staff hadn't put the order through. The meal itself was nice and I enjoyed my burger. While I was sitting bored I also noticed that the twitter address on the menu was actually wrong for the hotel which seemed to a basic oversight. The breakfast experience was a little better but the apple juice and milk had run out however the poached eggs were nice. Overall this is a pretty basic hotel, if you are on a budget and need somewhere to crash its pleasant enough however I was glad I was only there a night.

    4
    « A good well located place to stay »

    Stayed several times now and cannot fault the rooms for cleanliness and quality. When you stay somewhere a lot the menu can seem limited but the meals I have had have all been very good. If you can accept the entire social and restaurant area of the hotel sits between the hotel entrance and reception/check in you will find this a friendly and convenient hotel to stay.

    5
    « Excellent Conference Facilities »

    I booked the Parva room for a working conference for 14 delegates. The room and facilities provided suited our needs perfectly. Drinks and refreshments were provided throughout the day and the buffet lunch was excellent. My thanks to the hotel management and staff on the day, for making it a successful venue, and one which we hope to use again in the future.

    5
    « A great find! »

    We were greeted by the friendly reception staff & Friendly Manager Mark . We arrived a little early & our room was ready & allowed to check in early the room was spotless & the room was modern, there was tea & coffee in the room too! The hotel had a nice clean smell about it, & everyone seemed very pleasant. We got a free breakfast which was lovely but the lady assisting with the breakfast could do with a smile on her face & was the only one of the hotel who looked scruffy the stay would have been perfect with the smile every morning & a better internet connection.

    4
    « This was a great find! »

    Very easy to find located on the roundabout exit to the A444 Very nice Welcome by reception Staff & Manager . Our room was in nice condition Clean & modern. It had Tea & Coffee making Facilities a Bath & shower . The Breakfast was lovely, But not much on the evening menu so didn't eat there. We would recommend this to everyone as its very close to lots of places.

    2
    « Take your own cleaning spray »

    Manager Deborah, duty manager Mark and the new starter in the restaurant were great. The house keeping on the other hand was dreadful, other peoples body hair around the toilet and behind the bathroom door. even after complaining nothing was done apart from head of housekeeping phoning and apologizing and suggested a drink next time i stayed. i don't think he will ever get the chance.

    5
    « Excellent excellent »

    Just back from 3 night stay with a coach trip. This is one of the best hotel have stayed in on coach trips. It is spotless well set out bar reception and dinning area. The rooms are big comfortable and well decorated they have everything. Even sewing kit. The staff are really nice helpful and nothing a problem. Mark ford was the duty manager and a really hard working lovely guy. It is in the middle of nowhere but the service station has all u would need and there is a mcds just across the road. Hotel has lovely setting. Food is amazing well cooked and great quality. Thank you appleby park

    4
    « Fab family trip away »

    We stayed her using a wowcher deal with a Twycross Zoo trip too! It is only a few minutes from the zoo which was handy! The room was very clean & tidy however the bathroom a little "damp" smelling and the bath leaks whilst having a shower! The staff were lovely and the breakfast was really nice too. Our Daughter took a shine to Chloe the receptionist who was ever so helpful when we needed anything! Would recommend this hotel for definite!

    4
    « an efficient business hotel »

    First impression is a bit weird, as you enter straight into the bar/restaurant area, and reception is tucked around a corner out of sight, but the welcome was friendly and efficient. It's a hotel very much geared to the business traveller and business meetings, so you should expect that corporate, impersonal feel, but that was OK with me. The decor was slightly jaded (nineties??), and the carpets were showing signs of stains and wear, but overall the room was comfortable - actually, I can't remember anything about it as I write this review a week or so later, so it must have been OK. Food, evening and breakfast, was of a good standard. I wouldn't rave about this place, but I'd be happy to go back there.

  • 1
    « Dirty hotel and careless management »

    The washer in the bathroom was dirty of beard hair; I asked the receptionist to kindly ask the Room Service to take particular care at cleaning my room, but I came back and found the same exact hair in the same exact position. The towels didn't look spotless as I discovered the first morning a brown spot that was really unpleasant to say a little. The bed covers weren't dirty, yet, the bed itself felt very badly maintained. Actually, the entire hotel rooms are badly maintained. They take care only of the reception. Very poor intercontinental breakfast. You either have to intake an aggressive and calories-rich English breakfast or you have to spread some butter on toasted bread. I found a spider on my hand on my first day at breakfast while I was on the soft drinks fridge. It didn't happen to me the day after though I didn't complain.

    5
    « Great Overnight Stay :) »

    Booked in here at the last minute, and pleased that I did! Had evening dinner, that was lovely fresh, perfectly cooked fish. Retired to a very comfy bed in a lovely clean room. Breakfast was a nice choice of continental and full English. Staff were lovely, pleasant, cheerful and efficient. Definitely recommend this hotel; a very pleasant experience :)

    5
    « brilliant »

    nice room has disable facilities and also a lift very pleasant staff excellent food and super waitresses very clean quiet and all round excellent would recommend this hotel i would use it again without hesitation great buisness meeting room

    5
    « A relaxing break »

    We have just returned from a 2 night break and right from booking in we were made to feel welcome. The staff were all very professional and helpful, housekeeping even supplied us with a double sheet to use as the weather was hot and I found the duvet to be a little too warm for the weather. The meals were all very well cooked and good value, the breakfast was a perfect start to the day with plenty of choices. The room was of a good size and very clean with a good sized en suite. I'm not sure if there would be a difference but we had room 251.

    1
    « wouldnt recomend »

    flew all the way from New Zealand to watch my sister walk down the aisle, having come a long way was looking forward to being able to relax with the family after4 a long time apart. however this wasn't possible, having been woken throughout the night due to multiple fire alarms and to then come down to breakfast to find I couldn't find a plate for my single bacon rasher that was left its safe to say I didn't enjoy any of the things I was looking forward to doing.

    4
    « Clean, friendly and well located »

    We stayed here with two kids (5 and 1) and were made to feel very welcome by all of the staff. The rooms were well equipped with all of the standard bits. Food in the restaurant was good, we had dinner and breakfast. It's easy to find too.

    4
    « overnight stay »

    early check in late check out, ideal position for our purpose, food was good good but limited menu choice. room was warm. our 4 year old struggled to sleep on the sofa bed. Great use of internal door between our two rooms + excellent price. Overall...short but pleasant experience.

    5
    « WOW Amazing Deals »

    The Reception and team at the Hotel were helpful and very thoughtful. We decided to come along and use a Twycross offer, on arrival we were given our tickets to visit the Zoo. Our room was bright, clean and well pro-portioned with flat screen TV. All the staff were courteous, friendly and special Thanks to Alison for looking after us. The food was excellent, we have a light snack and full breakfast, the nights sleep was good. All in all we will be back!!

    1
    « Wedding base »

    We were very disappointed. The room on arrival was fine but that is the only positive comment I can write.The instructions for the safe were in Spanish and when I enquired I was told not to use it as the batteries and self locking were an issue and they could not get an engineer till the Monday( this was Saturday)The fire alarm went off in the night .I was told by reception it was a fault and not to worry.By the third time I was not happy .The following morning I spoke to reception and was assured the engineer was coming . When asked if they could guarantee a solution I was told they could switch it off if it was not fixed !!!The reception team did not react when I said the local fire brigade would not be happy . Breakfast Sunday morning was chaotic too few staff and had to wait a lengthy period for clean pots and food. Monday breakfast was even worse. One member of staff serving to cover yet again a full hotel ( I believe). I was told all pots and cutlery were out !! and the coffee cups behind the bar were for bar use!!! When I pointed them out. The MOS was really run off her feet she could not cope . Tables were all full of dirty pots and little food out. Lack of food was at that moment not an issue with no plates etc Eventually someone ( assistant manager I believe ) began to help. I don't anticipate having to wait a considerable period of time ( over 30 mins )for basic cutlery let alone food. I have used other hotels in the chain and found them good value for money but this one I would avoid at all costs. Have been delayed writing this review and note others in August still had the same appalling service and fire alarm issues. Seems nothing has been resolved.

    1
    « Substandard and inadequate. »

    Stayed here for my wedding with entire wedding party. Staff were unwilling and unhelpful for even basic requests for information such as breakfast. They checked a guest into a dirty, unturned around room, there were numerous problems with the bookings plus three fire alarms throughout the night. They put an elderly guest in the wrong room. Having put over £1000+ of service through their doors, it was as though they were doing us a favour. When I checked in and asked about some details on the run up to my wedding, the receptionist couldn't even smile. Pros, there was a bed.

  • 5
    « Absolute Bargain »

    Stayed here through the Wowcher zoo deal. The hotel was straight off the motorway, plenty of free parking and lovely leafy surroundings. Checked in easy and quick, received our zoo tickets there and then. Twycross Zoo is literally a 5 minute drive away! Paid extra for interconnecting rooms which was brilliant. Rooms were basic but spacious. With a good sized bathroom and a great big sofa in each room. Everything was clean and functioning. Breakfast was lovely both mornings. Plenty of choice and everything tasted fresh. All the staff were friendly and helpful. The people that left bad reviews, I don't know what you were expecting. You can't pay budget prices and expect a 5* hotel. This hotel is great value for money. I would definitely stay here again if we were in the area.

    5
    « Good all round stay »

    Lovely 2 day stay. Good staff, Mark Ford was exceptional, along with Gail and the lovely Lady who checked us in on reception on Saturday. Clean room, yes a little tired, but for the money, it was good. Would definite stay here again and recommend. Thank you Appleby Park Hotel

    3
    « Ok »

    A couple of small issues on arrival but was sorted quickly. The rooms are nice, although I have to say if you're of normal height the shower isn't a great height for you to wash your hair. The grounds are really nice & spacious.

    4
    « Good for a short stay »

    Just back from a 2 night stay. Hotel is nice and clean and the staff are very welcoming and polite. Seeing my wife in a wheelchair we were offered an accessible room on the ground floor with all the grab rails etc. The breakfast was very good with a wide choice of hot food, fresh fruit with all the trimmings. The bonus was that the deal included a ticket for each of us to Twycross Zoo which we took advantage of. Would recommend this hotel for a short stay as there are plenty of places to visit within easy reach and some good pubs within a few miles,

    4
    « basic »

    Easy to find ,nice setting, but could do with some garden furniture. Rooms clean and comfortable. Great staff very helpful,polite and cheerful. A couple of Pubs within a twenty minutes walk if you wanted a change of scene.

    4
    « Excellent value »

    Stayed at this hotel with a group of ladies, and we occupied 6 Twin rooms. All I can say is that we can't praise this hotel enough. Ok, it is not a "posh" hotel, but all our bedrooms were spotlessly clean and spacious, as were the bathrooms. In fact, the bathroom I used looked to be brand new. There was not a mark anywhere. Towels were spotless and fluffy. When we arrived we were given a menu to complete, and to be honest our first impressions were a bid disappointing, as there wasn't much choice (I would imagine that this only applied to a coach party as everyone arrives at the same time.). However, our evening meal was lovely. Some of the ladies had a chicken meal, the rest of us had salmon with a dill sauce, and fresh vegetables. Absolutely lovely, hot and fresh. We all had the cheesecake, which was delicious. Staff were efficient and friendly. Breakfast was self service, and included hot food. Again, we were more than pleased. Without exception, all the ladies said they enjoyed the hotel and all would stay there again. We were in a coach party, but please don't let that put you off. There was only our coach there at the time, and I very much doubt that there would be more than one at any time as the hotel doesn't seem to be big enough to accommodate more than one.

    3
    « Did the job »

    The room was clean, beds not that comfy! Breakfast on day one was fine, day two there appeared to be lack of things. Tbh I think that the first breakfast we had was organised better than the second, or the staff. Booked through their website for the zoo deal. No problems getting our tickets. Ate in the evening at the hotel, food was fresh and homemade, no problems.

    4
    « Nice location »

    This hotel is located in nice location with easy ample parking,hotel was clean,staff pleasant.The biggest problem is breakfast time if you arrive for a later sitting,first morning cooked items hardly replenished, the second morning had to find cutlery,cups,bowls,no milk, no orange juice,no pastries,if I was to stay here again probably not bother with breakfast.

    1
    « Only on a wowcher »

    Bought the wowcher for 2 nights bed and breakfast for 2 adults and 1 child plus tickets for twycross zoo for my grand-daughter and her family. Room dirty, bathroom dirty, sofa bed for child broken, booked double family room, when complained about the state of the room told "you are only here on a wowcher" Given the 2 adult tickets for Twycross and told didn't need 1 for the child, this is not the case, Twycross said they have been having this problem with visitors from this hotel. An attempt to repair the sofa bed with staples was made but they could not face another night in the grubby room so left without the second night B&B asked to see the manager to try and rectify things but to no avail. Have stayed in many Best Westerns before on wowchers, groupons and booked independently but have never had such poor and rude service.They will definatly never stay here again,or would we or anyone we know, so be warned if YOU ARE ONLY A WOWCHER guest you may get the dirty wowcher room and service.

    5
    « Great hotel »

    Love this hotel stayed here as a family with two young children ! Lovely place to stay clean and tidy with lovely food! Staff at reception desk were lovely too nothing too much effort for them and they were very welcoming ! Can't wait to visit here again X

  • 1
    « Dirty Room, Broken sofa bed, Rude Awful staff, Terrible food, poor service !!!! »

    Booked a double room but was moved to twin and lied to by Alison John (Receptionist) room was very dirty, photos to follow, toothpaste still in sink, dubious stains on carpet, sofa bed for three year old broken and hotels response was to fix it with staples. Very Rude receptionist not interested in our concerns and just kept saying you bought this on a wowcher so what do you expect. Meal terrible, booked table for eight no one came to take order until eight thirty then when food arrived it awful. When I requested head offices customer service number Alison gave me the wrong number and lied to me saying all family rooms were only ever twins, this is not true. I asked to speak to a manger and Alison told me that there were none available until Saturday, this was also untrue. When I spoke to head office I was hopeful of a resolution from Robin, but he told me I should have complained the night before which I did but Alison denied this also. He told me that unless we agreed to a different room he would not do anything to help, we were all very tired as we had not been able to sleep in room 201 and just wanted to go home despite already paying for two nights, then when Alison demanded we pay for the meal and we said we wanted to speak to the Manager and resolved this first she agreed to us leaving. We were then stopped in the car park and threatened by Robin that if we left we would be reported to the police for fraud.This is the worse hotel we have ever stayed in I have cried all the way home, dreadful staff !!!

    4
    « Much quieter than you'd think! »

    We stayed at this hotel along with many others as we were all attending a wedding nearby. Our room was very comfortable and cool as we were on the shady side of the building. I was surprised how quiet it was given the proximity to the A42. The breakfast was excellent and all the staff attentive. Don't request papers at the weekend, though, as they don't get a delivery on either day!

    3
    « Room and breakfast ok, watch out for the cot »

    Room was a little worn, but quite clean, especially the bathroom ? only let down was a suspicious sticky patch on the carpet... Big plus was that the window opened wide, and had been left open meaning the room was fairly cool when we got there. Asked at reception for a fan as well which they bought up straight away. Also the room had two chairs, which made a nice change from so many hotels where there is only a single chair (which is no use for a couple). Breakfast was good enough, nothing special (why do all hotels buy such cheap sausages?), but there was a reasonable selection and the hot food was actually hot! The only real let down was the cot. They provided a cot for our little one but when we got there the cot had not been assembled correctly ? it was clearly collapsing in on itself and would probably have squashed any baby you put in it. It was obvious that the person who was supposed to assemble it couldn't work out how and just couldn't be bothered, and just left it as it was ? which was in quite a dangerous state. To be fair we asked at reception and they bought a new cot up straight away (though the receptionist didn't know how to assemble it either as it wasn't something she normally did, but we worked it out in the end). A simple two-minute training exercise for their housekeeping staff would be all it took to avoid this situation. Overall the hotel was ok, but not much more; it was exactly what you'd expect for a three-star chain hotel on a motorway junction. Maybe three stars is a tad harsh, it's more like 3.5, but probably compared to a premier inn the best western is a little overpriced.

    1
    « Fire alarms all night, no sleep, broken appliances, dirty room »

    Awful service, fire alarms went off 3 times throughout the night, unapologetic, nightmare when you have a baby in the room. Tv didn't work, rooms and bathroom dirty, lift not working so had to carry prams up flights of stairs. Bed had a huge dip in the middle so uncomfortable. Never felt so ripped off, paid for a nights sleep and through their faulty service this didn't happen. Advise anyone to stay at the holiday in down the road in Tamworth for half the price!!!

    5
    « Stop over »

    Myself and my daughter stayed here a couple of days ago for two night it was clean and comfortable. With everything we needed supplied. The beds were made up nicely and having two pillows on each one soft and one hard. ( nice touch I thought). The hotel does not provide evening meals only breakfast. But 5 minutes walk down the road there was a complex housing Bingo .bowling .cinema Chinese and Indian buffets or frankie and Bennies. So no problems for eating out. There was a Buffet style breakfast in the morning. cereals toast yoghurt fruit etc. An the Hot option was sausage scrambled egg and beans NO BACON that's the only bit I could complain about. So all in all a good stop over.

    3
    « Lots let it down »

    Firstly for two the room would be ok but there was three of I us and our 6 year old on a pull out single bed. Made the room very cramped!, thank god we bought our own fan as like a oven without it. Some unsavoury stains on my daughters white duvet. A pubic hair in bath when I went to unpack things in bathroom,Room was clean apart from those two things. Breakfast was diabolical, got there and there was no eggs no bacon no sausage just hash browns and a few dried beans! All empty! Got down here at 8.45 and breakfast is till 10.30! Took a long while to replenish and asked about pastries and waitress said there is no more! ....not good enough all hotels know they need to replenish all breakfast items until 30 mins to closing and to completely run out is a joke we didn't even see the pastries just on other peoples plates. She said there's a lot of waste on people's plates.. Doesn't matter! Having a blasé attitude to food wastage isn't good enough either, maybe a large sign stating 'any excess food wastage will be charged' they have them in most 'all you can eat buffet restaurants. I have been to so many motels hotels with buffet breakfasts and never had one as bad as this. With no organisation just chaos! No tables where set anywhere, helped ourself to the cutlery drawer as people standing about with no where to sit just two waitresses run off their feet. And a lot of angry customers. Not a lot of choice of cold drinks just apple juice or water, only when leaving at 9.45 saw they had put orange juice out.

    4
    « Great stay !!! »

    This place was ideally located for Twycross zoo and Drayton Manor. Check was quick and easy. Comfortable rooms with everything you needed, had an excellent meal in the restaurant which was reasonably priced. Breakfast was great a buffet with lots of choices. The man (forgotten name sorry) working behind the bar on Friday and Saturday evening was great, went out of his way to make sure we had everything we needed and kept our little one amused with crayons and colouring sheets. He's a real asset to the hotel. His customer service skills were exceptional. The only downside to this place was the fire alarm going off in the middle of the night due to people not closing the bathroom door when they shower!!! We still really enjoyed our stay though and would definitely return.

    4
    « If only the bed had been more comfortable! »

    I was part of a large group staying at the hotel for a long weekend and we were generally very well looked after. We found the young staff friendly and efficient. The food, particularly the breakfast, was to a good standard, if a little unimaginative. My room was basic but adequate and the shower worked well pumping out lashings of hot water. My only complaint would be the bed (Room 142) which was of poor quality with the springs literally 'bonging' at every movement. Room for improvement here. I deliberated at giving a 3 star review but decided that value for money should be taken into account hence the 4 stars.

    5
    « Lovely stay »

    Lovely family break the hotel room was lovely and clean the staff are friendly we had breakfast got plenty of choice everything you need for two night stay great location for many attractions definitely recommend it

    3
    « Clean, large and comfotable room »

    This hotel provides clean, large rooms with good facilities at a reasonable price. It is extremely sterile by design and décor however. The reception, whilst not rude was certainly not welcoming and the same on departure. If you are an overseas guest looking for some quaint, warm, welcoming English country hospitality I recommend you look elsewhere.

  • 3
    « Nice hotel »

    I've stayed a few times. Nice hotel , always clean. Lacks a little ambience but is a step up from Premier Inn and Travel Lodges. Good value for money. Wifi can be patchy . There is a restaurant in the main foyer. Food here is pub grub and is pretty good. Burgers, curries etc . It can take a time to get served , however, from which I conclude there's not enough kitchen staff or equipment to deal with the numbers in the hotel. But if you have an iPad or a book and the length of time for food to appear desnt bother you then it's ok

    5
    « One Nigh Stay »

    We had a one night stay here recently and was pleased with the hotel. I booked on booking.com and it said check-in was 2pm onwards. When we arrived at 2.15 our room was not quite ready and the receptionist told us check-in was from 3pm. Not a problem as we sat and had a drink. When we arrived at our room it was very clean and tidy, we had asked for a accessible room as I am in a wheelchair at the moment, although we did not have a wet room the bath was low and there were grab rails and the bed was also low. Plenty of tea/coffee and complimentary toiletries, and if you needed anymore just to ask at the reception. We had an evening meal which was very nice, the menu was a little limited but the food we had was good. There was a large bus party in and the service was a little slow but we were told about this when we booked the table. Breakfast was self-service and there was lots to choose from both hot and cold. Parking is right outside the hotel entrance and there is a barrier both on the entrance and exit. Very pleasant stay and would go again.

    5
    « Does everything well!! »

    I need to stop over in this area every couple of weeks for work purposes, I normally look for the best deal on the day! Well this little gem came up at a fair price so it was booked. I go passed Junction 11 every week and did not know this place existed, and while at the hotel you would hardly know the M42 was close by. In a nutshell this place is very clean, well presented, friendly, spacious, comfortable and cracking value for money. Also got to say the food served in the evening is bloody good and well priced, breakfast is well organised and of great quality, Sorry cannot fault this place, it is not 5* but I did not pay 5* prices!! Please be the right price all the time for me!!

    4
    « Business hotel »

    Very good location and service for a business hotel, would I stay with my wife! Probably not, nothings wrong, its just not the right ambiance. Rooms to Hot, no air con, very poor mobile phone service, internet service patchy within hotel and very slow in rooms.

    4
    « Great location. »

    Good quality hotel, clean rooms,nice staff.On a bus trip to keep elderly parents company..First time on this type of holiday and not expecting hotel to be as good as this. Food very good and well served. Bar prices are reasonable and well stocked.Great location/base for exploring area by car.

    2
    « COULD DO SO MUCH BETTER »

    Public areas and outside of hotel on arrival looked very good however from check in everythig went downhill. The public hallways to the rooms were filthy my room bas in desperate need of an upgrade. The shower was cold no hot water at all and the shower head was so full of scale that it did not work properly. The bed was of poor quality. i have stayed in better rooms than this for a lot less.

    3
    « Nice hotel, shame about the food »

    We chose this hotel for its location and because the price was good. The welcome from the staff was good and the room clean and well equipped. The bed was comfortable and we had a good nice sleep despite the large amount of noise from the room upstairs (can't blame hotel for that). Where this hotel loses marks is in its restaurant facilities. A coach party was booked in so all other guests had to eat in the entrance lobby - dinner and breakfast, surrounded by comings and goings and the 3 TVs. The waiting staff were indifferent and the variety lacking in the menu. The quality was ok but overall a disappointment . Breakfast wasn't much better and it was a fair distance from the buffet! As a BW rewards Customer I am familiar with their individual styles but was disappointed with being made to feel a less important customer than the coach party and relegated to the entrance lobby instead of the restaurant.

    4
    « would return »

    good spot , nice and clean , breakfast was good and staff all helpful , shower in the room was lovely and i would defo return and recommend to any one, all in all a pleasant stay - only negative which wasn't the hotels fault, but the taxi we ordered was mega expensive

    4
    « 3 night stay »

    3 night stay visiting family. Choose this hotel as close by. Very clean, nice rooms, bar food was very good. Bar is basic but adequate. Nothing special but nice for a few days stay. Only down side was not able to get a double room, had to push 2 singles together.

    3
    « This is just another sleeping factory. »

    The Best western Appleby Park hotel was a bit disappointing,my two children their wives and my three grandchildren as well as my wife and I booked into this hotel as a base to visit local Twycross zoo,t he location is very convenient however it is basically another travel lodge,the food is basic,there is absolutely no atmosphere in the bar and it was cold,breakfast was was good and there was free Wi-Fi but other than that it was a very bland experience and I wish we had booked into the Appleby Inn just down the road.??.

  • 3
    « Its ok. »

    Stayed here with work whilst visiting a near by site. The hotel is ok, it's clean and the staff seem more than friendly. Unfortunately they no longer had dry cleaning services which were advertised, the computer systems were down every other day and for this reason my reservation couldn't be found so I was left with a twin room.

    3
    « Convenient but basic »

    This is a purpose built hotel just at the end of the M42 and to that extent highly accessible. It offers all reasonable amenities but at a fairly basic level. The room was clean and functional and the vast majority of the staff helpful and friendly. The exception was the sole waitress at breakfast who could scarcely have been less welcoming and the cooked breakfast fare was equally unappealing. Breakfast started at 0700 and it seemed at 0900 that it had been left in situ since then. The bacon was like cardboard and the scrambled egg ( one of my favourites) so unsightly that I felt obliged to give it a miss so be warned.

    2
    « Nice hotel, awful customer service »

    The hotel is well presented and the rooms are nice with a decent amount of space. The staff however let it down. After 30 minutes of waiting for staff after having my dinner and nobody speaking to me I went up to my room. I then received phone call from the deputy manager accusing me of not paying for my food and drink (it was already arranged to be billed back along with the room). On explaining this I received a rude reply repeating that I had to pay as his system didn't say that, and when the staff member noticed the error there was no apology or any acknowledgement (all this came from a manager)

    5
    « Wish I had found you earlier »

    First time stay here. Took a bit of finding but well worthwhile. Good value in the restaurant, good value rooms. In fact nothing to complain about, which makes a nice change. Back here t the weekend with a colleague.

    4
    « Basic but excellent for a couple of nights »

    I visited the Best Western Appleby Park Hotel for one night to attend a couple of business meetings. The hotel itself is basic but has everything that you'll need for a short stay. The staff were excellent - very friendly and helpful. The room and bathroom was very nice, clean and made for a good nights sleep.

    4
    « Friendly helpful staff, functional rooms »

    Stayed here for a couple of nights with our 10 year old daughter. Found the room to be clean and comfortable. Staff were helpful and friendly when we needed anything. Good breakfast choice, nice seating areas. Convenient location for motorway, zoo nearby and a short walk to local pub.

    1
    « Poor customer service »

    I stayed at the Appleby park hotel and had a problem with a bathroom fan not turning off. I telephone reception for advice and spoke to Allison, whom I asked if I could turn off the fan which was making a noise (bearing fault?) and I could not sleep. The reply I was given was very poor dismissive and short. Allison replied that she has no idea and would imagine the fan would turn itself off eventually. Not the type of service I expect at over £70 per night..... Not recommended.

    4
    « relaxing break »

    very nice stay in beautiful location nice and quiet comfortable rooms excellent shower not far from many attractshions deserves a higher rating than 3 star the views from are room were stunning it would be great stopover if flying from birmingham airport or east midlands about 14 miles from either would recommend

    4
    « Best of the Best Western chain »

    I stayed here last month with a group of16 golfers. Clean modern and comfortable rooms, this is the best in the chain of Best Western Hotels. Comfortable bed, clean towels very day and very nice cooked food for breakfast and dinner, if coming toLeicestershire I would recommend staying here.

    3
    « Nice hotel real shame the staff let it down »

    We stayed here for a wedding on the 28th May for a wedding and pre booked and paid for the room. I called earlier in the week to pre-warn that we would be travelling some distance and asked if the room could be ready for around 1pm. We arrived at 1.20pm and we're greater by a rude receptionist, I asked politely if our room was ready and had my head bitten off and was told it was too early and too basically go away. Other guest turned up just after and asked the same question and again were dealt with in the total wrong manner where the customer service went on this day I don't know. This is the worst welcome I had ever recieved by a hotel and I've stayed in a few. Eventually the lady phoned someone to check if the rooms were ready and reluctantly checked all the families in. The room was nice we had to request our sofa bed to be made up for our child as they had failed to do this but had been rectified by the time we returned. The sofa wasn't the most comformable bed for a child to sleep on maybe a pull out bed would of been more appropriate. The main bed was soft but comfortable. The shower was brilliant. The breakfast in the morning was nice again we were greeted by a lady who was miserable and didn't seem to want to be there we had to ask if we could sit anywhere and like other hotel there was no explication to where everything was. Overall good hotel but the staff and customer service was appalling there are much better hotel to stay in and this would put me off staying here again.

  • 4
    « Ok »

    Only stayed for one night as were attending a wedding nearby... I'd got the room for £49 through booking.com but on arrival they wanted a additional £50 holding deposit, they actually take this from your account, there's days later were still waiting for this back... Generally a nice room and lobby, had a few issues with a sink plug got stuck in so we couldn't use that, floss left on floor from previous guest and very thin walls, could hear people using the toilet, talking etc very easily ok though for one night

    4
    « Keep the bathroom door shut! »

    ApplebyPark proved to be an excellent overnight stop for our coach party. The rooms were comfortable and fairly well appointed although our bathroom door was difficult to open. However, we had been warned in advance that it was essential to keep the door tight shut to avoid steam from showering setting off the fire alarms. There was also a cautionary note to this effect glued onto the door as well. Despite this, someone managed to set off the alarm at 07.00 so eliminating the need for an alarm call. Unbeknown to everyone, this also shuts down the kitchen gas, etc causing considerable inconvenience to kitchen staff. Given the pre-warning and the need for notes on doors, it would appear that the sensitivity or location of the alarms needs consideration, albeit a rare event when they do sound off. We had all pre booked our evening meals and these were served quickly and efficiently by an extremely friendly and helpful team of servers. It would be churlish to grumble but the portions were substantial, add to this the bountiful dishes of new potatoes and vegetables and we struggled to manage the desserts. As we retired, we wondered whether we we would be able to mange breakfast. No such problem as there was plenty of choice ranging from fresh fruit, yoghurt, cereals and, for the trenchermen amongst us, Full English. With only the slightest grumble about the fire alarms, this would be a most suitable overnight stopping off point if in the area as it is within a few 100 metres from the motorway network. Don't worry, the double glazing ensured a peaceful nights sleep. Sent from my iPad

    5
    « Good value - great staff »

    Lovely, helpful staff. Good evening meal and breakfast with fast and cheerful service. Room quiet and comfy. Powerful shower and nice toiletries. Good value and handy for the motorway. Would be happy to return.

    5
    « Excellent »

    I have just led a group of sixteen golfers for a long weekend playing three different courses using the Appleby Park as a base. It is well located for motorway access and has plenty of car parking. My first impressions were very good and we were offered the use of a separate area for both breakfast and dinner. We preordered dinner for the first night and all worked well and the usual breakfast buffet was supplemented by personal orders for the main course. Beautifully cooked and presented. The rooms are spotlessly clean with multi jet showers and comfy beds. Mention must be made of the very attentive and helpful staff members for whom nothing seemed to be too much trouble. All very efficient. I would have no hesitation in returning to this hotel if we again have a golf tour in this area.

    3
    « Good value »

    Stayed here on business last week, requested a quiet room but got one facing several air conditioning units, room changed but not the same standard as first room. Receptionist confirmed my booking requested a quiet room they had missed it. Room had everything that was needed but had to request an iron and ironing board. Carpet in the corridor bit grubby. Overall dinner OK, starter very good main course OK, service very good. Good nights sleep, bed a bit creaky, hot water in shower. Breakfast very good. All staff friendly and helpful. OK if travelling on business but the hotel doesn't appear to be close to anything.

    4
    « Comfy Beds »

    A clean and purposeful hotel. This is very much a travelling persons hotel with a big open lounge and dining room with plenty of seating, big screen tv's and good live football coverage! Good service from the bar and a simple menu with unfancy grub. Rooms are clean and spacious and consistent.

    4
    « An Eye For Detail »

    We were on a Mystery Weekend Tour with Epsom coaches; The Appleby Park Hotel was to be our base for the duration of our long weekend. We were under the care of Deputy Manager Mark Ford. What a treasure he is! We were so happy to be in his care. He had a great eye for detail: if he saw something needed doing, he just got on and did it. I don't think I saw him stop in all the time that I was there. He clearly has a bright future and deserves every success in his career; he is a true asset to Best Western. We were very pleased with the hotel as a whole, the food was of a good standard, well cooked and well presented. Our rooms were comfortable too. I would have no hesitation in recommending this hotel. [Written by, and published on behalf of, my Mother, Kathy McLauchlan, who does not have the benefit of a TripAdvisor account]

    5
    « Wonderful 3 nights in excellent hotel »

    The stay in this hotel was excellent, the duty Manager Mark Ford performed all his duties far beyond what you would expect and was always polite, and could not do enough to help everyone and made our stay special

    5
    « Excellent Staff, meals and room. »

    My wife and I stayed for 3 nights (29th April -1st May) as part of a coach party. Excellent, very professional, friendly and helpful staff. Outstanding job by Deputy Manager Mark, nothing was to much trouble for him or the rest staff. Food well cooked, plentiful and hot. Our room on the ground floor was clean and well maintained. Many Thanks

    5
    « Looked after very well »

    Stayed at this hotel as a coach party and have to say the service from the duty manager Mark and his team was above and beyond what we expected. Could not fault for the attention that was given to the party along with the friendliness. Food was very good as well as the rooms. Mark worked very hard and nothing was too much trouble. The whole team delivered excellent service with a smile. Well done to you all. ??????????

  • 4
    « One night stay »

    Very easy to get to the hotel just of the M42 room was clean and fresh staff are friendly but the dining room was out in the lobby? As there was a conference on it was a bit strange eating in the lobby and cold ? Food was OK over all good will go again if I need a hotel in that area.

    4
    « Delivers on all levels »

    Stayed here for a friend's wedding at a nearby village. The overall feeling of staying here was that it is great value for money. Whilst not excelling in any particular area, all of the important boxes were ticked. Comfortable, clean, helpful staff, and good food. What more do you need from a simple overnight stay? Highlight: Breakfast! Puts the £10 'Purple One' breakfast to shame.

    4
    « Very Good »

    Stayed here one night on a buisness trip great value plenty of parking nice bar and a good choice of food in the evening breakfast was nice with plenty of choice room was pleasant and clean also free internet which is always a bonus will book here again for sure.

    5
    « Surprisingly Good »

    My friend & I booked in for just one night on our way to somewhere. We checked in at 2pm & were very hungry! Food is available 24/7, & had a very nice lunch, we also had dinner there & a drink in the bar before hand. The room had everything we needed, probably a little on the small side for 2, but we were only staying 1 night. I think it is more of a business/work type of place given where it is situated so you probably wouldn't be staying for more than 2/3 nights. I would definitely stay there again, so handy for a lot of places especially the airport, without paying airport hotel prices, 15 mins to EMA. All the staff were friendly & helpful, WIFI was excellent too. Good value for money(although I did book way in advance)

    5
    « Fantastic Break . »

    What a lovely Hotel , superb value for money & really deserves an extra star !! The room was lovely & clean with comfy beds , & we slept really well . Dinner & breakfast were both excellent , good choice & freshly cooked at a reasonable price .The staff were amazing & were prepared to go the extra mile to help in any way at all . We usually stay at 4*/5* hotels but have never experienced such warm & welcoming staff as those at Appleby Park Hotel . Highly recommended . Special thanks to Mark & Alison . Hope to return in the future .

    4
    « Good hotel »

    Stayed one night after been to the gadget show at the n e c. Nice and clean hotel lovely room had a few drinks and a meal. Food was good evening meal and breakfast. Good all round stay. The hotel is right on junction 11 of the m42/a42 there is a McDonald's just across the road and a petrol station. Hotel 20 to 30mins from n e c at Birmingham.

    2
    « Cheap but it shows! »

    We stayed here for one night in March following a wedding, although that in itself was a challenge. The hotel didn't make its rooms available on line until the start of the year so we were unable to book util January and the price the hotel offered us, which we were told was a great rate, was £30 more than booking.com so search around for prices! We didn't check in until 12am but the night staff were very accommodating and helpful and we were soon in our room. Now we had only paid £49 for the night but it did show. The carpet was damp near the bathroom, as though it had not yet dried from the last guests wet feet, it was all generally a bit grubby with hairs in the bathroom and the bed was on par with a waterbed meaning whenever you moved the whole bed wobbled about! In addition you could also feel either springs or hard bits on the mattress through the paper thin sheets that added to the uncomfortable night. It should also be said that I was apparently in a recently refurbished room! It was cheap but it should have been at least clean and basic with a reasonable bed. All I can say is that the breakfast was very good and that was worth the extra money! The hotel was convenient for where we were but I would not stay again.

    4
    « Great Easter weekend stay »

    Great value for money hotel ,very clean ,tidy ,precentable and friendly helpful staff .The buffet breakfast had lots of choice and was really delicious!! We all enjoyed our stay and would stay again .A great location for twycross zoo couple of miles down the road .

    4
    « Stayed one night »

    A good economical hotel, well situated in the Midlands on the M42. We stayed one night at this hotel as it was only 25 minutes to Birmingham Airport. It was a typical chain hotel room with everything that was required.

    3
    « Not the best, not the worst. »

    I enjoyed my stay at this hotel. On the positive side, I found it exceptionally quiet (important for a light sleeper like me) and the breakfast was excellent. Overall though, I would say that the accommodation lacks a little flair. The room was okay and the bathroom good - but the bed itself, the linens and associated touches seemed utility standard only. But it was fairly inexpensive and perfectly good for an overnight stay.

  • 3
    « A staff of two halves. »

    Nice enough room, clean bathroom so whats not to like? This is clearly a hotel used mainly by business folk during the week and as such is pretty soulless. We always try to engage with staff as we have seen how badly some of the public treat them. However on this occasion, with some staff, there was no point as they seemed unhappy and merely getting through the shift. Perhaps the "smilers" could train the grumpies. Sorry.

    3
    « Ok for a stop over but not suitable for a coach party »

    We had a double room which could have been better. Room cold on arrival heating activated when key in slot. Throw on bed dirty stains on carpet and no bedside shelf missing and not replaced. Shower goes from cold to scolding when showering as if someone has flushed a chain. Bed felt as if it had been used as a trampoline and although sheets were clean had a sweaty smell to it. We were a coach trip with Leisure time holidays do not travel with them my shopping trip to Cheltenham and Birmingham involved spending 3 hours waiting at this hotel before evening meal. Which we ate in the hotel foyer not the restaurant.

    5
    « 2 night visit + Twycross Zoo tickets »

    Comfortable and welcoming hotel. Staff extremely helpful, obliging and friendly. Breakfasts (included) as good as you'll get. Restaurant dinners of excellent quality with a good selection. Fantastic value!

    3
    « Nice hotel »

    Nice and clean Nice bed clean bathroom Nice meal Nice free breakfast Easy to find Had a nice trip to the zoo The bad meals are high in price staff never helped us to the room as we had our own travel cot pushchair bags The road is loud not very nice for kids here don't think it's that safe

    3
    « handy location »

    good price room ok staff good but food although quite good still not worth the money location for measham very good but it has very little atmosphere pity as staff really try hard some of rooms are a long way from e reception for some reason this hotel like others seem to like to fill furthest away rooms first god knows why very annoying after a long day

    5
    « Pleasant Stay »

    I use the Best Western at Appleby Magna regularly. Check in and check out are always handled efficiently. The rooms are always clean, well furnished with comfy beds and a small desk Area. Food is served in a large lounge area with Sky TV playing and I always find the dinner to be good value with prompt service.

    5
    « Twixmas in the Heart of England »

    On a twixmas break with David Urghart, upon arrival we were greeted very politely and directed to a table where staff issued your key cards for you room this was done very quickly and efficient. The rooms are very spacious and comfortable great shower/bath, good tv and two chairs and table. after settling in we made our way to the restaurant fro the evening meal the seating was around a table of 10 people and each table went up for there meal after the other got there's, the first night was a bit slow but the remaining time went like clockwise. the entertainment was good I preferred the male singer on the second night sang a lot of 50's 60's music. Marc and staff are fantastic they all went the extra mile to make this stay enjoyable. stress free they are a credit to Best Western. Wishing them a big thank you and a happy new year

    4
    « David Urquhart Twixmas Mystery »

    booked twixmas break with David Urquhart Travel allocated hotel as our base to visit Nottingham , Stratford on Avon and Warwick , pick up Sunderland excellent clean coach very comfortable loads of leg room , our driver Neil very friendly and informative. arrived Hotel the allocation of our twin bed room 114 very quick. spacious room with large disabled bathroom and toilet combined. bar area very spacious, appeared there was 2 D URQ coaches booked into the hotel for the 4 days / 3 nights total guests around 70. in dinning area allocated 7 large tables with 10 covers . all 70 guests dining at 7.00pm. 2 out of the 3 nights ours the 1st table was last to be invited to get our main course at the buffet servery , a few guests were a bit disgruntled as to the waiting time up to 1 hour from 1st course to main course on the 2 nights , we did get allocated the 1st visit to the main course buffet on 1 night . Breakfast on 2 mornings was the same 8.00am nearly all 70 guests queuing at the same time trying to the buffet style breakfast usual full english menu offer - que's for the toaster and cereals also the tea and coffee. 3rd morning was much better as staggered times of 7.45am and 8.00am for the 2 coaches departing that morning not as hectic . Staff very friendly even when faced with unhappy guest comments as to the evening meal service, the entertainment provided was ok the last night was just back ground music. enjoyable stay , the only comment I have would be to stagger the meal times if coaches party's are booked in- less stress for the staff ,

    5
    « Lovely short break »

    We stayed here for 3 nights dinner, bed and breakfast with a bus tour, could not fault anything, rooms were good, food very nice , staff were great, they went out of their way to please everyone, Mark Ford and his team, the public areas are lovely, bar etc, will definitely return here again.

    4
    « A nice place to stay »

    Nice hotel for a one night stay. Very pleasant and helpful staff. Dinner was ok - my husband probably made a poor decision when he chose the pizza because the food being served around us looked plentiful and good. My home-made veggie soup and rolls was good, so much so that l didn't have space for the triple chocolate brownie l thought l might have at the time of ordering. Only downside was the fact that they don't accept £50 notes. As visitors from South Africa, we were not aware that this would be a problem. Certainly, Natwest Bank, from whom we acquired the banknotes, did not warn us of a potential hiccup. Fortunately, a very helpful Manager solved the problem.

  • 5
    « Last minute decision »

    I stayed at this Hotel whilst on business and needed a hotel at the last minute. I had never stayed here before but knew what to expect in a Best Western. Iwas not dissapointed. I had a nice meal a lovely bed and courteous staff looking after me.

    5
    « Fantastic service »

    Visit on a weekly basis and the service is always first class The waiting staff are very efficient, and the food is always hot and substantial Just got back today from a wonderful Sunday roast. Not had to use hotel but looks lovely and clean

    5
    « Great stay »

    We stayed for 2 nights. Its a great location for doing a lot of activities as a family. We had breakfast included in the very resonable price which was great. Room was comfortable for the 4 of us not that we did anything but sleep in it as the Hotel lounge area was comfortable and spacious. Every Great Western hotel needs a Mark

    2
    « Basic but does the job »

    Location is good for a business overnight stay but that's all really. Basic even for a superior room, shower fantastic except tray was full to overflowing in a couple of minutes so you have to be quick!! Sink the same so maybe a drainage issue. Food poor but as you'd expect for basic hotel really

    4
    « Appleby Experience »

    Hotel close to A42 easy reach to North & Midlands. Hotel is clean and the Staff very friendly. I would say ideal Hotel for Business. The Hotel is out of town therefore not very good to explore the area. I found the Hotel quiet perfect for doing paper work etc.

    3
    « LOCATION IS FAB GREAT VALUE FOR MONEY »

    This is perfect located hotel for a stopover. Straight of the motorway, room is standard and clean The staff are friendly and professional Free Wifi However the bed was not comfortable (personal taste I suppose) as the right side of my body felt paralysed for 2 days after I wouldn't recommend a stay here for more than 2 nights as the hotel lacks a certain atmosphere.

    3
    « OK, but nothing special »

    Stayed here as a family in the half-term hols due to its close proximity to Twycross Zoo. Staff were friendly, room OK - breakfast not as good as a Premier Inn but OK. Free WiFi throughout the hotel, which was useful, and although right next to the motorway the room was really quiet. So absolutely find for what we needed - but more expensive than other hotel chains but nothing really to make it any different from those cheaper hotels.

    5
    « Great Value for money »

    This hotel is well run clean great service top class helpful friendly staff and management free wifi in my room nothing was to much trouble for any of the team food was excellent breakfast cooked to order i stay in hotels 40 weeks a year and have to say this is one of the best value for money hotels ive found yet

    4
    « Between houses »

    Waiting for a new house to be completed it was convenient to stay local. We were made most welcome and the meals we ate there (7 breakfasts and 3 evening meals) were of superb quality and ample portion. The room we had was more than adequate but the bathroom was in need of refurbishment. Being local we know the limescale problems with the water and over time it is impossible to keep on top of this problem, but it didn't affect our stay and we could see the efforts being made to improve this hotel. It is right next to junction 11of the M42 and is central for attractions like Drayton Manor, Twycross Zoo, Leicester Space Centre, and Tamworth's wonderful castle. Cadbury world and Birmingham's attractions are not far away. Just a little further is West Midlands Safari park and there is a wealth of information at the hotel to give the whole family a great vacation. By the way, we used Tesco Clubcard vouchers to help spread the cost which makes it even more attractive.

    5
    « Nice Hotel »

    Just got back from this Hotel stayed over night with my 5 year old grandsonTobias. Staff very friendly Hotel spotless . The food was okay nice and hot. Rooms were very nice but the bed wasn't very comfortable didn't sleep very well. But overall enjoyed our stay.

  • 3
    « Ok but nothing special »

    Stayed for 2 nights as part of a living social deal combined with tickets to Twycross zoo. Room was ok but in definite need of updating. The bathroom was very cold and very dated. Bed was comfy enough but not a patch on premier inn. Breakfast was very nice and the bar/lounge area was nice and modern. Nothing close to the hotel apart from a garage and a McDonalds. We didn't have dinner in the hotel but ate at the Appleby Inn 2 mins down the road - well worth a visit. To sum up it was fine for the price we paid but I don't think I would choose to stay there again. Very convenient for motorway.

    3
    « Average »

    Reminded me of a travelodge. No character, clean, basic, pleasant staff. Decent sized room, close to the motorway but not overly noisy apart from kids running about in the corridor. Breakfast pretty mediocre and room rate quite high in my view. Good sized car park and very easy to find. Think budget stopover rather than holiday base.

    5
    « Great stay »

    Stayed here for 2 nights as part of a Groupon deal. We refused the tickets to Twycross or the Safari Park and instead went to the National Arboretum. Room was clean and comfortable. Free Wi-Fi was a bonus. Great dinner menu and very well presented. Breakfast was good. Nothing was too much trouble for the staff throughout the hotel. Waitress in dining room deserves a special mention - she also shared my love of cheesecake ! Very well recommended by her.

    4
    « What a great couple of nights! »

    I stayed here with my partner and family as part of a Living Social deal for West Midlands Safari Park. Super comfortable beds, clean and tidy. The buffet breakfast was excellent (you HAVE to try the scrambled egg), serving bacon, sausage, mushrooms, eggs, hash browns, toast, beans. Then you have your cereals, croissants, jams. Truly fab. The only peeve we had was that there were children running the halls above which kept my sister in law up. We were offered a free night but had to leave. Of course, thats not the hotels fault. Great little place to stay and will stay again if in the area.

    4
    « friendly, clean and quiet! »

    Booked three rooms and all were close to each other. All were clean and tidy.Service was friendly and morning breakfast was good! Good selection of food to eat. The bar was open until late too. All staff greeted friendly and warm welcome once booked in at desk. Thank you!

    4
    « Pleasant stay »

    We stayed here for 2 night b&b with Twycoss zoo tickets last weekend. The rooms were clean and had the basics which was all we needed for 2 nights. The bed was very soft and quite low down which may be a problem for some to get out of. There was plent of space to hang clothes and was centrally positioned for a lot of local attractions. The restaurant was just inside the main doors and you had to walk across it to get to the hotel reception, which was a little odd. The evening food was quite expensive but the portions were decent. The breakfast was a self service, all you can eat buffet and was very good. There was a decent car park and free Wi-Fi throughout the hotel. All in all, a pleasant stay and I would consider using this hotel again.

    3
    « Strange Layout »

    I stayed here for one night for business. The room is fine, bed comfy, TV working, shower good. I'm all about the bar and food when staying in a Hotel, feeling relaxed and winding down. The bar here is the main foyer with dinner type tables and chairs, so i didn't really relax. I had a drink, ate some food and went to bed as a result. No gym which annoyed me slightly also. Car Parking and Wi-FI is free.

    4
    « Nice hotel »

    Stayed here for two mid week nights having booked a living social deal including tickets to the Zoo or Safari Park My group consisted of two adults and an 18 month old baby The price of this deal was only £79 so I wasn't expecting much however I was pleasantly surprised The hotel staff are extremely pleasant and very accommodating to young children. When you enter the hotel there is a lovely reception and bar which has clearly been refurbished with care. This also serves as the dining area I didn't eat an evening meal here preferring the local village pub but the breakfast was excellent. Plenty of variety, hot and unlimited in portion The bedrooms are clean and spacious hut could so with some modernisation, in particular to the beds which were most uncomfortable. The bedrooms are however perfectly functional and a nice base for your days out The location of the hotel is superb and it's within a reasonable drive of Birmingham, Worcester, Warwick, Leicester, Derby and Nottingham so there is plenty to choose from It's close to a motorway but you wouldn't know as there's no road noise whatsoever which is always a bonus In summary a very good little hotel, highly reccomended

    1
    « Worst western »

    There was no consistency between the staff.... The restaurant manager was so rude and completely unhelpful. The room was dingy and nothing like what was advertised "colourful rooms" really? and the bed was so cheap and springy, I've had better night sleeps in youth hostel in the outback.

    4
    « Convenient location for travelling »

    We needed a convenient location to M42 for an overnight stopover. The hotel stay was fine. We slept well and continued our journey the next day. If travelling north on the M42 /A42 it is useful to know that the hotel is on the south side of the motorway

  • 3
    « Friendly staff, rooms & bathrooms need updating. »

    Stayed here for two night in September. Food in restaurant was average, rooms are bit outdated, maybe they should change the carpet and put som kind of wooden flooring? Bathroom was renovated but with horrible plastic carpet, so it felt outdated too. If you don't close the bathroom door during the shower, the fire alarms go off. The bed was extremely uncomfortable, i felt every spring in my body (room 211). Free WiFi worked very well. The staff is friendly and thats why the hotel gets 3 and not 2 stars. There is nothing else in the surroundings except Shell petrol station and a McDonalds.

    2
    « Appleby Park Tamworth »

    Stayed three nights walk in shower had a 15 inch high step to climb into it. room did not have a king sized bed. waited 35 mins for starter of soup to be served others with same order served first. staff unhelpful .

 

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·Desde el norte: tome la salida 11 de la M42/A42. Siga la glorieta hasta llegar a la señalización A444 Nuneaton. Manténgase en el carril izquierdo y verá el BEST WESTERN Appleby Park Hotel a mano izquierda frente a la gasolinera.