BEST WESTERN Hotel Downtown Sudbury Centreville,  Sudbury

3.5/5  - basé sur 419 notations.
151 Larch Street, P3E 1C3, Sudbury, Canada - Ver el mapa
+1 705 673 7801 +1 705 673 5296

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Disfrute de una estancia en una de las habitaciones recién renovadas del BEST WESTERN Downtown Sudbury Centreville, un hotel situado a poca distancia a pie del Sudbury Arena, el teatro Sudbury Theatre Centre y distintas sedes empresariales y gubernamentales. Ubicado en el corazón de la ciudad, este hotel BEST WESTERN de Sudbury que admite mascotas y cuenta con certificación CAA y AAA ofrece todas las comodidades propias del hogar con habitaciones recién renovadas con colchones con acolchado doble totalmente nuevos, desayuno continental gratuito, estacionamiento gratuito y gimnasio. ¿Busca disfrutar de confort adicional? Pregunte por nuestras habitaciones ejecutivas con televisores LED de 32 y 42 pulgadas. Si desea disfrutar de todo lo que Sudbury, Ontario, tiene que ofrecer simplemente aventúrese en las inmediaciones del hotel. A solamente 5 minutos de este hotel de Sudbury los huéspedes podrán visitar Science North, Dynamic Earth, Bell Park, Tom Davies Square, el recinto Sudbury Arena, el teatro Sudbury Theatre Centre y una gran variedad de instituciones educativas entre las que se incluye la Universidad Laurentian. Los huéspedes en viaje de negocios que se alojen en este hotel de Sudbury, Ontario, podrán disfrutar de acceso gratuito a Internet inalámbrico y con cable, centro de negocios abierto 24 horas, estacionamiento gratuito y una cercana ubicación a las principales empresas, sedes gubernamentales y hospitales locales. Reserve su estancia en este hotel de Sudbury, Ontario, para disfrutar de lo mejor de la ciudad y alójese en el BEST WESTERN Downtown Sudbury Centreville. Haga su reserva en línea hoy mismo y ahorre. Disfrute de su estancia en nuestro hotel.

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Habitación 1

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Basado en la opinión de 424 huéspedes
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Excelente
 
155
Muy bueno
 
107
Bueno
 
84
Mediocre
 
46
Horrible
 
32
Con amigos Con amigos 26
De negocios De negocios 159
En familia En familia 88
En pareja En pareja 103
En solitario En solitario 38
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BEST WESTERN Downtown Sudbury Centreville,Sudbury
  • 5
    « Fantastic place to stay!!! »

    Fantastic place to stay. This hotel is extremely well kept, very clean and conveniently located. Comfortable beds, amazing breakfast and I simply can not say enough about the wonderful staff. You simply can not go wrong picking this hotel.

    5
    « Best western hotel »

    Bestwestern hotel served a wonderful hospitality and services. Rooms were fully organised with all the facilties provided. it also serves an excellent facility of fitness centre. hotel staff handles with warmth and care. prakshay kapur is the best employee i have came across.

    5
    « Great place for rest & relaxation!!! »

    I truly enjoyed my stay here! The staff was extremely helpful and friendly. The hotel itself was very quiet, so definitely a great place for rest and relaxation. I found the rooms to be clean and cozy. The continental breakfast had so much variety and was very fresh. It definitely catered to everyone as there were many options to choose from. My overall experience was extremely pleasant and I highly recommend staying here whenever in town!

    5
    « Very comfortable stay. Great location, Very clean. Staff very friendly »

    We were in town last week end and stayed at best western hotel. Our stay here was amazingly comfortable. Rooms and bathrooms are very clean. Beds are very comfortable. Location is great. Staff is very friendly and helpful. Taj Bistro inside the hotel is very nice. We are definitely going to stay here again on our next visit to Sudbury. Tina

    5
    « The BEST Hotel in the town!!!! »

    My family and I checked in to Best Western hotel, Sudbury. It was an amazing experience! relaxed ambiance and the best quality service. The staff was great and really co-operative. the stay was pleasant and their service made the journey even more beautiful. Rooms, washrooms and all other areas of the hotel were super clean and pleasing to the eye. This is the best hotel to go for best service at amazing prices!!

    5
    « Great location with amazing prices »

    Went down to Sudbury for a couple days with friends and stayed at this hotel. The rooms were maintained very well and clean. The staff made sure our stay was pleasant and accommodated our late check out. The price we paid for the hotel was also very good compared to other places we have stayed.

    5
    « Overall GREAT experience !!! »

    Stayed here last weekend with my family. What a wonderful, clean hotel, with great staff! - Rooms, beds and washroom were super clean. - Location was perfect for the reason of our stay. - Front desk and all other staff were very friendly and helpful. Highly recommend this hotel, and will stay here again when in Sudbury.

    1
    « Don't »

    Stayed 1 night. Rooms are OK and semi updated, the rest of the place is a dive. Parking does not existing unless you get there early and don't leave. 20 spots across the street. Lots of other places to stay in the same price range, this won't be a second third or fourth choice

    4
    « Good service, convenient location »

    This is our third overnight visit to this hotel. It suits us well. Good rooms, wifi cable tv, Breakfast. Staff are very friendly and prices are reasonable. Parking is not great being across the road. We will continue to use this hotel when coming to Sudbury on shopping trips.

    5
    « Greatest place to stay!!! »

    The customer service experience was great. Especially thanks to Brakshay, the night auditor . He was professional and connected with us on more than a customer/ client level. I would recommend that anyone and everyone stay here.

  • 3
    « Disappointed »

    Booked here for a couple of nights while on business. Parking is a joke. About 19 spots across street in a very tight parking lot. Under construction so no other spots. Didn't want to leave spot after parking for fear of not getting a spot upon return. Actually cancelled a night later in the week. Very small rooms. Stayed in North bay best Western last night and would definitely recommend. Won't stay here again. Too many better options in the area

    2
    « Not Very Happy! »

    The room was clean, but the tv remote stopped working, the air conditioner would not come on, only the fan, and in the morning there were only conditioner bottles in the bathroom and NO shampoo. We were very disappointed with this hotel.

    4
    « Reasonable priced »

    We stayed during our road trip. The lobby is a bit old and I didn't like the parking being cross the street, but room nice and clean, good location, price is good, and service was wonderful. Will stay again.

    3
    « Paper thin walls »

    When we called to book a room, from the road, we were told that this hotel had undergone a renovation. The room was a bit more pricey than we would have liked but we thought, "what the heck, a renovated hotel will be nice". Boy, were we wrong! The elevator was old and cranky and the carpets in the hallways were old and stained and smelly! There were toe big bags of garbage outside one of the rooms on our floor, and they were still there hours later. We did not get any sleep for doors banging and people coming and going all hours of the night. We could hear every word spoken in the room next door and the TV was on past 3 am. We called the front desk and they did come up and tell them to keep it down, but really, they should have the right to watch TV, as they are paying guests also. I cannot understand why they don't sound proof hotel rooms better. This could have been done while they were "renovating". We had a nine hour drive the next day and we had not slept! Check in and out staff were very indifferent. Breakfast was average.

    1
    « Montreal Trip »

    Upon arrival, around 12am, our room smelled like cigarette smoke. We were so tired that we just slept in our clothes and left early in the am. We didn't take in the free breakfast either. Received a discount on our room though.

    5
    « Wonderful Hotel »

    Beautiful and clean lobby, nice clean rooms.The hotel staff were very friendly and always trying to be helpful. They also have a wonderful hot breakfast. I simply can not tell you enough how much I enjoy this hotel.

    5
    « Excellent manager »

    I have stayed there multiple time. Excellent service rooms are always very clean and service is perfect. My advice ask for Prakshay assistance manger "should be a manager" young guy very friendly very fast at what he does and never complains if anything is needed he always provided us with the highest customer service.

    5
    « Excellent Services with Prakshay !! »

    Prakshay is an excellent staff member at Best western , he's a very plight and respectful gentlemen ...service is always %100 ! Good !Location is good it's in the are near by everything down town .. Parking also is provided :) come stay at the BEST WESTERN ??

    5
    « Good Spot. »

    I've stayed at this hotel a few times. Its a good Central location in Sudbury for my work. It's a bit of a sketchy neighborhood, but that's usually the case in most downtown centers throughout Canada. The Police station is right there so I'm sure it's safe enough. It's worth noting that there a new restaurant called the Taj Bistro that just opened. They were running a grand opening event last week and it was all you can eat for under 20 bucks...tax in. Its food is really good, it is family run and staffed and all of the employees were earnestly proud of their accomplishment in what they were offering. I was in town for 2 nights and ate there both nights. I felt it was important to write a review because I did some reading on trip advisor before my trip and it seemed like people were saying things about bad smell bad location and all that. The place is clean. I didn't smell any funny smells. I'm a non smoker, so my nose works pretty good. The staff are nice. 'nough said.

    5
    « Best hotel location in downtown Sudbury »

    The best location for downtown Sudbury's entertainment district - - night life and dining all in walking distance. Very clean/newly renovated rooms. Very friendly and professional service, would high recommend this hotel. Complimentary breakfast was actually decent.

  • 5
    « Very impressed »

    I stayed for 2 nights at the best western at sudbury and couldn't be left with a more fulfilling experience. The reception staff, in particular the night manager were very helpful and courteous. Large and comfortable rooms and awesome location. Great housekeeping, breakfast and wifi service throughout. Would love to return.

    5
    « Clean and Spacious Rooms »

    Was in town for a friend's wedding and we spent 2 nights at the best western. The rooms were very spacious, and clean. The staff was friendly throughout our visit. We woke up for the hotel breakfast both mornings and found that there was a wide variety of selection. Overall we were pleased with our stay.

    3
    « very unplesed with the 3-11 shift me and my wife stayed for 3 days and on the second day my wife got harrased »

    my experience at this hotel was good until the 3-11 shift showed up and unexpectedly started staring at my wife inappropriately and making comment about her looks and following her threw the hotel we travel a lot and my wife is now scared of her well being to stay at such hotel. the only postive outcome from my stay at the hotel was the night shift who was more then helpful with everything we needed and always kept a positive attitude during his shifts.

    2
    « Great Service but I didn't like the location »

    This was a very quirky hotel. Some may like this, but not me. The front desk staff was very friendly and helpful, so nothing wrong with the service. But I found it hard to find the hotel, and parking really inconvenient. You can either park across the street where it was full and the stalls are very very small, or the underground parking garage that is not connected to the hotel, so a bit of a walk through a dark parking garage and around the building with my luggage. Which was not fun for me being a female travelling alone. There was also a lot of drunk loiterers around. It's an older hotel, so I found it had that old hotel smell. I'm not sure what else is in Sudbury since I was just passing through but I would not want to stay there again, at least not by myself.

    1
    « Family Wedding »

    Very disappointed in this hotel. Very short staffed (nice people though). The front desk person was also the breakfast person, and the customer service person ie if needing towels etc. one day the bed was not even made or towels replaced even though we were out all day. It's a downtown location but no stores, decent restaurants around this area apparently everything in New Sudbury nice hotels, restaurants and shopping malls . The Fitness room was dilapidated treadmill and bike were not usable, mats were very dirty. The hotel is older and run down making it look dirty even though there was cleaning happening. We used Airmiles to pay for our 3 night stay but it was a waste of points.

    5
    « Great Stay! »

    Staff is very friendly, had a smooth checkin and checkout experience. Great location and I thought the gym has everything you need! The front desk was very helpful in recommending places to eat in the area. I have stayed here multiple times now and the service never changes - no need to book anywhere else!

    4
    « Great Downtown Location »

    -Friendly, informative, efficient Staff -Clean rooms, elevator and hallways could be cleaner. -Great breakfast with hot options -Walking distance to many downtown sites like Farmers Market, Rib Fest and Restaurants. -Fridge and Microwave in rooms

    2
    « Disappointed »

    I was actually surprised not in good way. The bathroom had a horrible mildew smell that generated throughout the whole room. Air conditioner didn't work properly. Where the hotel is located is in a very shady area.

    4
    « Lovely stay »

    My husband and I had an opportunity to stay at this hotel recently and overall we quite pleased with it. The location was good but maybe a little difficult to navigate initially given the address is one street and the entrance on another. Parking is free which is nice but I wonder what they do when they are full because there isn't much of it and it is outside. The room was clean and comfortable and we were pleased. The bed and pillows were comfortable. Unfortunately the airconditioning wasn't working properly and kept turning itself off even though it was set on a very cool setting leaving the room much warmer than we like for sleeping. Breakfast was included and looked good with a variety of options but the room was so hot we couldn't sit long enough to enjoy it and just had coffee. The front staff were great and super helpful in suggesting places to eat. I wish I could remember her name, she was sweet and we were very pleased with her service. We definitely would come back again, thanks Best Western

    1
    « unclean »

    No assistance was offered for my handicapped wife except to be told to take a cart across the street to parking lot Strong odors in lobby was surpassed by stronger odor in elevator.Strongest odors awaited in the room. With such strong odors, I checked the AC filters and they were dirty. Exhaust fan in bathroom was plugged with dirt. Electrical outlet covers were broken. Room was so bad that we slept on top of blankets with our street clothes on. By 3am, my wife was having trouble breathing and we had to leave.Parking is so cramped that it was a 15min ordeal to get out on the street. E-mails to Christine were never answered.Worst hotel in our journey across Canada

  • 5
    « Nice hotel in downtown Sudbury »

    Not a modern hotel but overall facility is pretty good. The breakfast area is very neat and relaxing. Walking distance to bus terminal Must stay if you play Pokemon Go (a Gym right at the hotel and 3 poké stops at the park across the road)

    1
    « Not a great experience »

    The rooms are older and not great. We had significant issues with the A/C in our room, and were up until 1am trying to get the issue resolved. Unfortunately we couldn't get it working and they didn't have another room, so we had a horrible experience trying to sleep in 30C+ degree weather in a room with little to no A/C. The location is also an issue. I really did not feel great leaving my car parked across the road from the hotel with people walking through the parking lot constantly. We were offered a full refund for our issues, but somehow when it came down to it being issues, it was a minimal refund that was actually given. I really dislike being promised one thing, and then having something else actually happen. We were honestly looking for a new hotel chain that we could stay at comfortably, however after this experience, Best Western is definitely not it. I don't recommend staying here at all.

    1
    « Still Owes me Money »

    I have called the sudbury location 7 times now. Clearly they do not have competent staff working at the front desk. My credit card was charged, my husband asked to switch to put on his credit card, and it was charged, and then we paid cash the next day. We asked if we would be reimbursed, and they guaranteed it. So we paid for 3 nights, when we only stayed one. My husband finally got his credit card reimbursed, and they still have not reimbursed mine. I called my credit card company and they will be disputing the charge. So frustrating to be told that you will get your $$ back, and it's been 3 weeks, and no refund. Beware everyone. Absolutely appalled that I have to deal with this.

    5
    « Good night's stay in Sudbury Best Western »

    a very enjoyable night in Sudbury - hotel room was spotless, staff were pleasant and a reasonable breakfast was included with our room..no complaints about the quality of the hotel, location, or experience. I recommend this hotel to anyone looking for a reasonable place to stay while visiting Sudbury, Ontario

    3
    « short trip »

    no restaurant/bar in the hotel (as stated) as it was under construction. very pleasant overworked staff. free parking across the street was very small with large trucks parked in tight spaces making it difficult to maneuver. room was nice however bathroom and amenities were just okay. wouldn't stay there for any length of time but was okay for the 2 nights. we needed to be downtown.

    3
    « Okay, Location is tricky »

    Decent hotel but location is a problem. Downtown Sudbury can be a bit seedy with lots of street people asking for handouts. Near to CityHall and several government buildings and the downtown municipal park. Just a couple hundred metres from Sudbury Arena, the bus terminal and shopping. Ten/15 minutes drive to Science North and Dynamic Earth. About 15/20 minutes to shoppng malls in N. Sudbury and the same to Trans Canada Hwy. Hotel needs an facelift but was clean, well managed and staff was friendly and helpful. Well priced. Continental Breakfast was adequate but the restaurant was under renovations and closed when we were there. Due to re-open soon. I walked outside in the evening and early in the morning with no incidents except for some polite panhandlers (beggars) but my wife felt uncomfortable. Downtown in most cities can be unnerving when dark. Unless you have business downtown, I would suggest a hotel a bit farther away, if you want to explore the surrounding area.

    1
    « Horrible »

    Terrible hotel. Do not stay at this location. So many better options in Sudbury. Hotel old and needs up grading. Rooms smell and beds are ancient. Do not waste your money. Breakfast was cold and staff Un aware that items had been depleted.

    5
    « Great Stay »

    Good location in downtown, Free parking,good wifi speed, Professional staff and kind-express check out. wonderful day with great service. I will stay this hotel again and recommend this hotel. room is very well equipped and comfy beds

    2
    « Not what we expect from the Best Western chain »

    Now admittedly the hotel was under renovation. Fortunately the bed was comfortable but the complimentary items had not been refilled including toilet tissue. I think there was about 1/2 and inch on one roll, no spare. The worst was watching a maintenance man fill his buckets at the sink in the breakfast room. Could have at least waited until folks had left. More expensive than the nicer BW we stayed at the night before. Downtown rough, not much around in terms of restaurants, etc. Won't return.

    3
    « Hotel was correct »

    We spent three nights at the BW. The room was clean , the bed comfortable, the breakfast ok. The neighborhood is sketchy but there is nice place to eat around there. The parking is free but not very spacious. We would recommend it if you are on a budget.

  • 5
    « Awesome »

    professional staff and kind-express check out.Feel home Quiet place.easy access to everywhere. Parking pretty close.walk out to down town lots of live stuff around it. hot breakfast and variety choices. clean and neat rooms and service

    4
    « city stay »

    good location, prices in line with the local market. The government offices are in the area and this hotel has many corporate guests. Therefore, the prices are not low. Staff was friendly. Parking is available, free of charge.

    5
    « Great Value and Friendly Service »

    Vena and her team always deliver a great overall experience at this downtown location in Sudbury. The rooms are newly renovated and are extremely comfortable. The hot breakfast is very convenient when staying for business or for pleasure. Thanks!

    5
    « Ontario HOG Rally 2016 »

    Excellent stay, good location, bed quality was excellent Went to the Ontario Hog Rally last week in July -- 5 minutes ride from events. Would definitely recommend this hotel and stay again. Thanks Best Western Hotel Sudbury

    2
    « Hotel »

    Not very good. The hotel is undergoing renovations and is not properly prepared for guests. Staff tries but does not seem to be able to cope. The breakfast area was very marginal and the maintenance crew used the kitchen sink to get water for their cleaning. The maid 'forgot' to give us proper supplies 2 days in a row. The parking is almost non existent, but free.

    3
    « Nice hotel but noisy AC »

    The hotel is located in downtown Sudbury. There is parking across the street and some limited parking behind and beside the hotel in a little alley. My intuition said not to park in the alley and I was proved correct as the next morning the vehicle of one of the guests had things stolen from it overnight (next building over appears to be a police station!). The room is comfortable and clean and everything worked but the air conditioner. We had to turn the AC to maximum or else it would just cut out after about 10 minutes. It was noisy and annoying - bring ear plugs. The breakfast was the usual BW fare. The eggs were overdone and were just clots of yellow - not very appetizing. Would I stay here again - maybe - if I didn't have to use the AC and made sure I parked across the street.

    2
    « Great hotel »

    My son and I checked in for the long weekend and the staff was exceptional. Very friendly and helpful. Even though it is right downtown, I found it very quiet. The rooms are very clean and updated and the continental breakfast was fantastic. We will continue to stay here when we travel to Sudbury.

    3
    « Nice hotel, questionable area »

    Room was very well appointed, but very, very tight. Two people can't walk around at the same time. The staff were nice and pleasant to deal with. Breakfast was acceptable, with a fairly good selection for everyone. The coffee was good quality. Being a bit of a coffee connoisseur, I enjoyed several cups. The one issue was the parking. Parking was very tight and at a minimum. There was several young people hanging around the parking lot at all hours of the day and night, appearing to be stealing the hotal Wi-Fi. Because this was very disconcerning, I went out several times to keep eye on the car. I should feel secure about my well being and my car, but was definitely not. It seemed to be a seedy part of town and there was a homeless shelter across the road, so I didn't cross the street at any time. We were booked in for 2 days, but after 1 night decided we would be better off at another hotel. We will not ever be back to this hotel because of this. There is a police station one block away, but only ever saw 1 cruiser up past this way. It's a real shame, because it is a nice hotel, but in a bad, bad location.

    5
    « best western sudbury »

    front desk personnel very helpful and lovely I want to marry her but my wife wouldn't let me. Our bed and pillows felt like they were just purchased along with the linen and towels. The room was very quite and well appointed, microwave, tv, wifi, coffee maker

    4
    « Nice room »

    Our room was changed at the last minute due to a lighting issue and we were given an end room that was very large. Big bathroom with jetted tub, however the jets didn't look that clean so we did not use it. Typical breakfast, lots of choices, waffles, eggs, cereals, breads, fruit, etc. Most places in the area close down early in the evening. Nice park across the street.

  • 4
    « Super nice staff! »

    I checked in with my 9 year old daughter for a 2 night stay. The room was exceptionally clean. I left a note after the first night about how many towels, shampoos and conditioners we require for the next day and housekeeping obliged. Asked front desk for restaurant suggestions and they got on the front desk computer to help me find what I needed. I would recommend this hotel to anyone staying in the Sudbury area. Very close to both Dynamic Earth and Science North.

    2
    « Traveling across the country »

    By far the most run down best western we've set foot in. The front desk clerk was swearing and making fun of the clients served before us. Took over 3 hours to get our roll away bed. The elevator looks like it was used in American horror stories hotel ash the counter was broken and poorly repaired the toilet bowl was barely attached.

    5
    « Great Downtown Location »

    Nice downtown location and the Nicest Best Western I have stayed in. There is Great food within walking distance away. Nice people at the hotel all around. Motorcycle friendly. And even the price was within reason.

    4
    « Friendly and clean »

    Checked in late and all paper work was ready and front end staff members was very friendly. Room was very clean and bed was amazingly comfortable. NO complaints. Lots to choose from in the continental breakfast area.

    4
    « Perfect Location! »

    We like walking everywhere to really experience the place we're staying in. This is the third time we've stayed at this Best Western because it's close to everything (Including the Northern Lights Festival) and is perfect for walkers. It is also the quietest hotel we've ever slept in!

    5
    « Great location and experience »

    It is very clean. We received a quick check-in with a surprise free breakfast. I used the CAA discount which gave me 10% off. With the cheap price and the decent room, I just can't complaint. I would highly recommend this hotel.

    3
    « Average hotel »

    Looks a little run down on the outside and lobby/hallway areas but the rooms are alright. There's a police station nearby and saw lots of cop cars rolling down the street. Good enough for a one night stay

    3
    « Nice Rooms - Sketchy area of town. Pricey »

    Decided to stay at this hotel on our way to Sault Ste Marie. I should have kept driving. Price was high for what we received - the hotel is in a run down area of town - bus station one block away, and a shelter is right across the street with the nightly boarders hanging around literally 20 yards from the hotel entrance. Nothing in the area - no restaurants. The rooms were well done! Once inside the room, it was great!

    3
    « A little disappointing »

    Like other Best Western hotels, the Sudbury hotel has an attractive lobby and the rooms are pleasant and clean and the bathroom very attractive. There is a business office with free computer access. On the negative side, the air conditioning in our room kept cutting out unless it was turned to max. It was very noisy and then ran almost continuously. It almost seems this hotel is trying to get by "on the cheap"; ex, only 2 flimsy plastic glasses in total in our room. Best Western's usual hot complimentary breakfast was offered but pans (notably the scrambled eggs) were not refilled. There were waffle and pancake makers but waffles seemed heavy. Just not the usual good breakfast I expect at Best Western. A disappointing stay.

    5
    « Always striving for Excellence »

    Great people. Great service. I'll recommend this Hotel to my friends, colleagues. There was an employee who helped me to find the food I wanted. She went beyond her duty. Clean, quiet and overall great.

  • 2
    « Oh no! »

    After driving for 6 hours we don't want to stand in an empty lobby for 15 minutes with a permanent apology sign on the desk saying the manager is helping another guest. Looking for the manager we found the breakfast room with dirty dishes from the morning. The phone rang nonstop while we waited and after she came she juggled is with calls as best she could. The upgrade to a suite meant a large room that was well furnished and had a two part bath with all amenities. The room had some wall paper coming up and we did find a couple of bugs. Location in downtown has free parking.

    2
    « Re: For small car owners only »

    First off, had someone open my truck door while checking in, but anti-theft kicked in.....bad part of town, and secondly if you drive anything bigger then a Yaris (tiny compact) then stay elsewhere, Parking here is horrible, sat in my truck one night and watched 3 cars get hit from ppl trying to cram into this tiny parking lot.

    1
    « never again »

    ac don't work, all my luggage was gone through today, june 7 2016. 2 day stay, I told front desk attendant at 7 am tyhis morning the ac did not work, now 9pm and not fixed, they wont give me another room. terrible attitude at the counter day and night. manager will not talk to me.

    4
    « Sudbury Wednesday Night »

    The room was small but clean and acceptable for 1 or 2 nights. The breakfast was exceptional -lots of healthy choices. The location was great. It was close to many restaurants and there was no need to drive.

    4
    « good value »

    Good price obtained online. Large room with big flatscreen TV, very comfy beds, big bathroom, pleasant staff, nice breakfast. Recently renovated although it would have been nice to raise the bathroom counter! Negatives were few parking spaces out back, rest across the street. Blackout drapes don't completely cover. Not sure if it's quiet - we travel with white noise generator.Also, this center city location was deserted on Sunday at 6 Pm when we arrived. Not much around. Salvation Army across the street but that didn't bother us.

    1
    « Never Again »

    This hotel should be half the price we paid. ($135 plus tax plus fees) over $150 all in. On arrival the elevator was out of order, walking to the 4th floor up an external staircase in temperatures above 25 degrees was next to impossible due to my health issues. This area of town has a fair number of "undesirables" open staircases made me nervous. The man on reception did help by carrying a bag. Arriving in the room, it was hot. The AC would only run for 2 minutes then quit. The thermostat would click to switch on but wouldn't run. Thermostat read 74. Looking inside the unit, it was clogged with decades of dirt, explaining its inoperative state, and possibly the presence of untold bacteria and viruses. We opted for the noisy fan to blow the hot air around, the windows don't open so we felt trapped, as if in a hot car. We contacted the man on reception, he said he would come and review, but after an hour he had not shown up, and, as it was almost midnight and we had a morning appointment we went to bed. The bedding is part polyester, which added to the misery by trapping heat and sweat in the bedding. Which hotel in today's day and age does not use 100% cotton bedding? Gross. In the morning, the bathroom sink did not hold water, I suspect a faulty seal on the plug. My partner found shaving to be a new challenge. As well, the hairdryer in the bathroom would not work, necessitating another trip downstairs for a new one. When I got it back to the room, the power cord was secured behind the mounting plate, and required a screwdriver to remove. I don't carry one, do you? We packed to leave and stopped at the breakfast area for a quick breakfast, but the line ups were around the room, apparently a full hotel cannot justify the staffing to operate it. Had I read the trip advisor reviews prior to booking I would not have. It appears many of these issues are long standing, and somehow I doubt the managers assurance that they will be looked into. I add this opinion to others on Tripadvisor with the recommendation that travelers to Sudbury stay anywhere but here. From this experience alone, I will avoid Best Western as an hotel option in future.

    2
    « Think Twice before you stay here! No value for money spent. »

    Very disappointed in this hotel. The price we paid per night was exhorbitant for the quality we received. The area this hotel is in is not a very good area. The building itself is old and outdated. The parking area was scary! The lobby was clean, but small. Our room, while clean, was small and outdated and had a musty odour to it. The ventilation system didn't seem to work very well. I would comment on the continental breakfast, but we were given the wrong breakfast times and missed the breakfast by 10 minutes. The amenities are very few for the price you pay. This hotel is OK for business travel if you are only going to sleep there, as the beds were the one decent thing about the place. I would not recommend this hotel for a family stay. There is nothing for kids to do and the area is not a great one.

    4
    « Good value and well located »

    The Best Western is well located in downtown Sudbury. The parking is included, but is not ideal; a very limited number spots in the hotel's crowded courtyard, and the rest of the spots are across the street. The room was clean and comfortable, but the walls are paper-thin. I could clearly here my neighbour conversing on the phone at 11:00 PM. All-in-all, for the price I paid and the location, I rate it a good value.

    3
    « Good Vaule, great breakfast! »

    The staff was ok and the hotel could use a bit of an upgrade, but it was clean and close to a medical office so it was a good fit for a short stay. I probably would not stay longer than an evening though. The breakfast was great addition for an early morning departure.

    4
    « Good value - great staff »

    Good hotel for the value - friendly helpful staff. The bed sheets were not of the same quality that I am used to in the BW Plus hotels and the bottom sheet does not stay tight, but that is not a deal breaker. The washroom is pretty tight in the single queen room but was clean and in good condition.

  • 3
    « Hotel situated in a convenient area in downtown Sudbury »

    Good location in downtown Sudbury, limited tight parking spaces. Convenient to get to sight seeing and restaurants. People are friendly. Community is very nice and supportive of local events such as marathon and parc du Bell is a great place to walk and see

    4
    « Mind the price, mind the smell »

    Hotel rate was disputed at check in. Foul smell in the elevator and hallway all week. Dirty toilet plunger left in hallway infant of elevator for all to admire. Check out staff rather pushy about giving positive reviews and suggesting high numbers. Over all a fine hotel stay if the rate dispute hadn't occurred. Went over budget as a result. Can't justify staying there again without a regular corporate or crew rate.

    3
    « Old »

    Staff are nice and good service but the hotel is old and the rooms are old. Also it used to have smoking in the rooms and they smell bad. They do not offer dry cleaning or have a restaurant or food available to buy. They did offer a free breakfast which had some hot options.

    5
    « Hidden Gem in Dowtown Sudbury »

    Although this is a tad awkward when it comes to parking, the hotel itself and the staff are top notch! Breakfast is reasonably priced and prepared well and dinner is within walking distance to many restaurants and pubs. The rooms are clean and comfortable.

    4
    « My saty at BW »

    I stayed about two months in the city of Sudbury for some business. i have changed 3 hotels before settling in best western. The other hotels were either too expensive or the services were too modest. Best western was a good match between both......friendly staff....fantastic location....good breakfast in a good timing

    5
    « Rating »

    Good and comfortable stay. Should like to stay here again. Location is good and well connected in terms of Banks and Restaurants. Hotel Staff is very approachable.Internet was good.Breakfast quality was also nice.

    5
    « They took good care of me »

    Booked the stay on my points, but clicked the wrong date. The staff fixed the reservation for me and upgraded my room to fit what they had available. Excellent service, highly recommended. Nice stay in the Presidential Suite.

    1
    « Run for the hills!!! »

    You know when your in a hotel that looks like at one time it WAS a really nice hotel??? This IS the place. OMG! This place really smells just like a port-a-potty! Even the elevator stinks AND it has a fan! It's so lame with the worst parking and a broken elevator. Oh, it goes up, but if you're on the fifth floor??? You have to call to get the desk person to send it up to you. This isn't a recent emergency break either. There's a sign posted in the elevator that you can tell has been up for some time. I moved mid week to another hotel because the Best Western was SO bad... The carpets, the hallways and the lobby ALL smelled old and musty. I live in hotels for work and this is one I can say for sure should NOT be visited.

    2
    « Tolerable »

    The hotel was okay if you had to stay in the center of the city. Cleaner than I was expecting and breakfast was pretty good. Definitely rooms were small, no water pressure in sink, shower was okay. It was tolerable, but preferred the Radisson from a previous trip. Same price but much better value.

    4
    « Great Location! »

    We were in town for a Micro Brewery Festival which was a short cab ride from the hotel. The rooms were clean and updated. The halls still smell a little of stale smokes but its not too bad. The hotel is down the street from the arena and close to plenty of restaurants. The best part by far was the bed! It was probably the comfiest bed we have ever slept on.

  • 4
    « Good place to stay »

    Their rooms are newly renovated and the beds are very comfortable. WIFI is excellent. The owner or manager is very friendly and helpful. Towels are on the small side but not an issue unless you are used to the large bath towels at premium hotels. Because it is an older building the sound proofing between rooms allows you to hear voices in the next room, so if you are a light sleeper this may not be a good choice for you. Their free breakfast was good. Their workout room has a good variety of equipment although the treadmill looked a bit worn. The parking lots are a bit small in winter when there is a lot of snow but it appeared everyone could find a place to park

    5
    « Go for the beds, stay for the service »

    The newly renovated rooms are lovely and the pillow-top beds so comfortable. Their breakfast has a wide variety of options, like fresh waffles & scrambled eggs, yogurt and fruit. The staff are very friendly and I was actually able to figure out how to use the television!

    4
    « Good night »

    My wife and I had a pleasant stay,staff were eager to help.We will stay here again in the future.It is good to stay at a hotel where service still is a priority.Again my wife and I had a pleasant stay and our nights rest was great.

    5
    « BW Downtown Sudbury »

    Fantastic stay. Parking is minimal, however, I did secure a spot. Close to all amenities in the Downtown area. Clean rooms and great General Manager who goes out of her way to make your stay pleasurable

    3
    « great staff bad product »

    Heater broke in middle of night with kids you do not want pair ppl or switch rooms. No parking for our bus, powdered eggs for breakfast. Vina was great and tried to make everything good but... one of our rooms had big yellow stain on mattress, fitness room has multiple broken machines.

    5
    « Best hotel to stay in Greater sudbury »

    Best place to live in sudbury,staff is really helpful,location is perfect,nice and quite place with lots of amenities like gym,breckfast and internet. i will say perfect place to stay and enjoy in sudbury

    5
    « Carring Staff »

    Great place to stay, was there on business and will stay there again when ever I go back to Sudbury. Good service, friendly staff. Overall very recommendable. Great value. If only their was a little less snow in Sudbury...

    4
    « Weekend trip »

    I was warmly welcomed to the hotel and my room was updated since i was here last with modern hotel furniture. The bed was very comfortable and the bathroom was clean. Next time I wouldn't agree to a room next to the elevator though because i could hear every time it went up & down. The sound of the fan for the heat blew a little too loud & sometimes woke me up.

    5
    « Worth the money »

    Great room and kind service. The staff was welcoming from arrival through departure. I was from out of town and they helped connect me with transit and food during my stay. I found the room clean and quiet. The bed was comfy.

    1
    « never again »

    First of all the location it terrible, theres hotel parking across from the hotel but, theres barley any spots. After checking in I went up to my room, this room had a very strong perfume smell. Usually I'm not sensitive to smells but, after being in this room for less then 5 minutes I had a headache coming on. I went to the lobby to get another room. As soon as I walked into the lobby the women at the front desk asked me if something was wrong. i was very confused. The next morning I went down for the free breakfast. I grabbed some eggs and a few mini waffles, I couldn't eat the eggs at all and the mini waffles were very dense. I really could tell they weren't fresh. while getting my breakfast I noticed the women who asked me what was wrong was watching me. While was checking out I noticed a sticky note on the card in the front desk for my room, it said, these guest may have a dog. there was no way I could possibly brought my dog! I do not recommend anyone staying here.

  • 5
    « Great »

    -it was a great experience i love everything about it the rooms were so nicely done and the food was amazing 5/5. Some hotels just don't have the perks this best western did. The service was amazing there right there when you need them. The rooms look amazing to die for and also the beds are so comfy!

    5
    « Once again, a happy customer. »

    Another great visit to the Best Western. I recently stayed the night at the Best Western in Sudbury at 151 Larch Street. I have been travelling to Sudbury this last 17 years through business and have stayed at the Best Western in Sudbry always for a good reason. The rooms are well kept and the staff and management are great. Always smiling faces. They make you feel like family. If you are staying in Sudbury sometime I would advise the Best Western at 151 Larch Street.

    5
    « More positive then nagative »

    Was nice to have the same girl Melanie checked me in and checked me out, was great to deal and easy to talk to. was great location, great walking distance to everything . Breakfest was good, love the idea of hot food. The price was a little costly for what seems to be renovations they are doing,they should maybe bring down the price for rooms while they are in the middle of renos. Also maybe look into the heating system in rooms , the one in my didnt seem to be working right. All in all I would come back , hopefully all renos are done by then.

    4
    « An Evening in Sudbury »

    This hotel was acceptable for a one night stay to attend a funeral. The bed was extremely comfortable. The bathroom was a little run down. The heating system had two settings, too hot or cold, in spite of the adjustable controls. I was pleasantly surprised with the breakfast.

    5
    « SERVICE AND QUALITY »

    My girlfriend and I recently were victims of a fire on Jan 1st 2016. The red Cross put us up in the QUALITY INN Downtown Sudbury for 72 hours, where I was treated with very little respect from the front desk and upon entering my room it was freezing and stayed cold threw out my stay. It was a non smoking hotel but the hallways smelt strong of cigarette. After the 72 hours we came to the BEST WESTERN at 151 LARCH ST. Sudbury and noticed a big difference the moment we stepped into the building. The Woman working at the front desk was very helpful upon arrival as we had no reservations. Her name I believe is VINA. She helped my girlfriend and I to get a room fast, so we could get out of the cold. The room was beautiful and it was very warm. The beds and pillows felt brand new and extremely comfortable. Anything I needed I could ask VINA and would be helped with a smile and she was very polite while speaking with us. VINA also organized a beautiful continental breakfast and it was amazing with fresh coffee and orange juice. over all it was a fantastic hotel too stay at and much worth the price of the room. very reasonable.

    5
    « great location and service »

    my family had to spend a night at this location, we found staff very helpful and location was very central to all amenities. There were good food places nearby and we found the rooms clean and big, cant complaint, will recommend and go back to this location

    5
    « Downtown Gem »

    Cozy atmosphere of a boutique hotel with the services of a much larger hotel.Staff were friendly and helpful. Rooms looked recently upgraded and bed was very comfortable. Great location right downtown .

    4
    « Convenient place for a business trip »

    I got a free upgrade for a queen to king size room, which was appreciated. The gym is small but have everything I need for a training. One problem: the television was not working ! But I never listen it and did not ask to repair that. The services was very friendly and fast. This is not a new hotel... but clean and for a business trip the quality/price ratio was perfect for me.

    2
    « Pillows past due for replacement »

    Stale odor throughout hotel. Pillows well worn and needed replacement. Internet completely open allowed several hacker attacks that my laptop security stopped but this interfered with getting work done. Basic things missing in room on check in. Just not what I expected from Best Western. Will not return next time in Sudbury.

    3
    « Small rooms »

    Lobby was welcoming. Room décor has been updated and was exactly like the pictures but room was very small. We had one queen bed and even 2 adults in the room made it seem squishy. Did not partake in the continental breakfast. It was nice to be able to walk to restaurants and shopping in the neighbourhood. Parking was a problem. There are about 5 spots behind the hotel and a small lot across the street. We went out and when we arrived back in the evening, it was full. The neighbourhood is a bit sketchy at night ? I had two men making vulgar comments towards me as I crossed the street. I believe there is a shelter across the street and these men were hanging out outside of it. Although there was nothing wrong (except the parking) with the hotel, I probably wouldn't stay here again.

  • 4
    « Good location, fresh rooms, comfortable »

    The location is very central and convenient. Parking is a bit tight because the parking lots are small. The rooms are clean and comfortable, recently renovated; not luxury, but very pleasant and businessy. Breakfast is basic but sufficient, considering the reasonable nightly rate. Staff was friendly.

    2
    « Noisy neighbours, slow internet. Good staff though. »

    People in next room were very loud and arguing. Walls are paper thin. We did not call front desk over this issue as at 2:45 am, my husband banged on the wall and they quieted down. We could also hear others as they used their telephone. It is an older hotel. Breakfast was provided however not hot and coffee was weak. We found the staff to be friendly and helpful. The location was the determining factor for our choice. Nicest staff we have encountered at hotels. Parking was also extremely close for us and we were told that cameras were there so we had no concern over our vehicle while parked.

    3
    « Nothing special »

    Hotel was OK but nothing special. Breakfast bar unexciting. Not a very good value for the price. Noisy street, especially early in the evening. Location downtown likely more suitable for business traveler.

    5
    « Caring Staff »

    The staff especially Sara and Christina always go out of their way to make you feel at home. Its nice to come to breakfast and to be welcome by you first name. The location is terrific if you have business downtown.

    4
    « Comfort and value »

    I'm always impressed by the friendliness of the staff and the comfort of the rooms each time I stay here. The location is great being right downtown near the bus terminal so it's easy to get around town. I've never had any major issues.

    3
    « Rooms were updated. Weird dynamic »

    The furniture and bedding looks all updated. But the bed isn't very comfortable. The toiletries look like their from the dollar store. It's the finishing touches that are missing. Lights didn't work except for two bulbs of the 6 in the room. The makeup mirror in the bathroom looked like it was from the 80's including the plug. Very scary. When you walk the hallway it was very dated, dirty and smelly. Then you enter the rooms and they're all done except for the things I mentioned. You can see the work is being done but the small details show the hotel will probably fall into disrepair before it's completed. Not sure if it's staffing choices or money. But I would suggest before they keep updating they try to maintain what they have. Lipstick on a pig comes to mind.

    4
    « all in all was a good stay »

    i enjoyed my stay, i see they are under renovations, they should have more signs up explaining what has been done etc... or they should be spending a bit more time renovating the hotel as quick as possible. all in all the stay was great , no issue booking over the phone. when checking in the smile and energy that i got when walking into the lobby was great, believe her name was melanie or melissa. i hope to visit sudbury again so my family and myself can make out way back to the best western hotel . hope to see all renovations complete.

    1
    « dirty and outdated, would never recommend »

    Not sure were other people have been staying, pretty sure it wasn't here. Right at entering the lobby the windows were dirty and the carpet was dirty and stained. The elevator had the numbers changed on the buttons by hand, for some reason there is no second floor. The elevator it self was in bad state of repair, with dirt and stains on the carpet there as well. The floor to our room had dirt in hallways and peeling wallpaper, frayed and loose carpeting. The room was small and not very attractive. The bathroom was dirty, and dark, tap from the 70's not clean, no soap dish , or cup on the bathroom counter. Two small soap bars in wrapper looked really old and the wrappers were dirty, the small complimentary shampoo bottle looked like it was used by someone before. the bottom of the bathtub was yellowed and stained. mold growing in the soap dish in the shower wall. A very old dial heat lamp, that had little to no heat coming from it. A lumpy bed, and a poor attempt at a breakfast buffet in the morning topped things off.

    5
    « Exceptional Service »

    Great Stay at the Best Western. Clean large room. Continental breakfast with great coffee. Cleaning staff member Christine went out of her way to change our room when we were booked next to a room with a barking dog! Her assistance, attitude & friendly smile made our stay!

    2
    « bed sheets were rough! »

    I wasn't happy that the hotel charged $200 deposit for the night, although it was refunded when we checked out, but still left a bad taste of things. Most hotels that we been to doesn't do something like that. The bed sheet was very rough with numerous cotton balls. There were signs in the hallway that its under renovation, but no work has been done. I think they should invest in buying new bed sheets instead of doing the renovation.

  • 5
    « Seemingly all new and a refreshing great stay! »

    From check in to check out - things were amazing. The staff - at any time of day or night - were always ready with a smile. I had been staying at the Super 8 in Sudbury and it was a real treat to transfer over to the Best Western while awaiting the release of my Dad from the Sudbury hospital. Overall what can I say - ignore the under construction signs.... there was no evidence nor incovenience due to ongoing improvements! My little 4 yr old son especially loved the logs i.e. the decorative pillow on each comfy bed. My sister and I were so appreciative to be able to book joining rooms. The beds were so well made up, presentable and inviting. And I had the best sleep! The bathrooms have obviously been refurbished and it shows. Makes me want to do a refurb on my own bathroom as I did not know wood could be so appealing! Our night was quiet and we appreciated our rooms with a view of our vehicles and were glad to be reassured that our vehicles would be safe and sound as not only is the parking lot well-lit, but it helps that the Police station is just next door. Overall, it truly was a pleasure to be a guest here that one night and I do dare say it does rival the Hilton Homewood Suites in the comfort and value department.

    3
    « not clean »

    waited over 15 minutes for front desk attendant to show up. Took 30 min to check in. Others were ahead of me waiting as well. Hotel not clean, hallways were a disaster, I assume due to renovations. Head board had visible hand prints on it. In spite of all this, the beds were clean & the mattresses super comfortable!

    3
    « Under reno »

    Room was good and bed great; breakfast good; parking a challenge (safety?); building supposedly under renovation and it clearly needs it but no sign of work being done. We did not visit local venues or sights so cannot comment on location benefits. Price was reasonable but given state of renovation maybe not as competitive as it could be.

    3
    « It was fine »

    Upgrades were made but they seemed a bit shotty or just an overlay. There was paint print marks on the door, the sink was clearly not replaced so it didn't fit in. The bed was definitely comfortable and the sheets were good. But the AC wasn't working and I could clearly hear the people next to me. The front desk was super friendly and the breakfast was good. The stay was fine but I expected something a bit different from Best Western. It is a big company.

    4
    « Clean, large room »

    We stayed at the Best Western for a wedding and got what Best Western offers best - a large, clean room and wonderful front desk customer service. Vena was excellent. She upgraded us for no charge and provided excellent local advise. The area appears very dodgy. The area was like a ghost town if not for the questionable people wondering around. However, with the police station across the street there were no problems at all. Would definitely stay here again

    3
    « Good Value »

    I enjoy staying at Best Western as they provide good value for your money. This particular location was quiet and comfortable, but was lacking in parking. We were able to park a moving van out on the street for free however until 7am when metered parking takes effect.

 

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·Desde el aeropuerto de Sudbury: desde la salida del aeropuerto, gire a la derecha hacia la carretera local. Continúe y gire a la derecha (al oeste) a la RR-86 [Skead Road] durante 2,4 kilómetros. Gire a la izquierda (al sur) a la RR-85 [Skead Road] y continúe durante 5,4 kilómetros. Manténgase a la derecha en la carretera local y continúe durante 200 metros. Siga recto a la RR-86 [autopista Falconbridge] y continúe durante 10,3 kilómetros. Manténgase a la derecha en la carretera local y continúe durante200 metros. Gire a la derecha (al oeste) a la RR-55 [Kingsway Road] y continúe durante 3,8 kilómetros. Cruce la calle Paris St hacia la calle Elm St, gire a la izquierda en la calle Lisgar St...

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