BEST WESTERN Hotel Sturgis Inn,  Sturgis

4.0/5  - basé sur 260 notations.
2431 Junction Avenue, 57785-2559, Sturgis, United States - Ver el mapa
+1 605 347 3604 +1 800 611 3569

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Los puntos fuertes del hotel

  • Recepción 24 horas 24
    Recepción 24 horas 24
  • Aire acondicionado
    Aire acondicionado
  • Piscina climatizada
    Piscina climatizada
  • Estacionamiento al aire libre
    Estacionamiento al aire libre
  • Servicio de lavandería en el hotel
    Servicio de lavandería en el hotel
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Calificación de los huéspedes TripAdvisor
Sobre 262 opiniones de huéspedes
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Situado junto a la carretera interestatal 90, este hotel proporciona una estratégica ubicación para su viaje al Monte Rushmore, el monumento a Crazy Horse, Devils Tower y otros muchos parques nacionales. Con una céntrica ubicación junto a las principales atracciones y parques nacionales, este hotel BEST WESTERN de Dakota del Sur proporciona unas cómodas y asequibles habitaciones que lo convierten en el lugar de alojamiento idóneo. Los huéspedes del BEST WESTERN Sturgis Inn podrán apreciar impresionante grandiosidad del Monte Rushmore, el Parque Estatal Bear Butte the Black Hills. Durante su estancia en este hotel de Sturgis, Dakota del Sur, no tendrá tiempo de aburrirse gracias a la magnífica variedad de atracciones locales. Disfrute de una terapia de compras en el centro comercial Rushmore Mall o tome parte en las actividades de recreo del centro municipal Sturgis, Wooded Field Park y Lions Park. El BEST WESTERN Sturgis Inn es el lugar de alojamiento idóneo para participar en el Rally de motocicletas de Sturgis. No olvide visitar el cercano Salón de la Fama del Motociclismo. Muchos de nuestros visitantes escogen este hotel BEST WESTERN de Dakota del Sur, como por ejemplo el Mustang Rally. Los huéspedes en viaje de negocios gozarán de un fácil acceso al Hospital de Veteranos Ft. Meade y la base aérea de Ellsworth. Las acogedoras e impolutas habitaciones del BEST WESTERN Sturgis Inn cuentan con acceso gratuito a Internet de alta velocidad inalámbrico, televisión por cable vía satélite, cafetera, escritorio y mucho más. Durante su estancia en este hotel de Sturgis, los huéspedes también podrán disfrutar de una piscina cubierta de gran tamaño, bañera de hidromasaje, sala de juegos y estacionamiento gratuito. Comience el día de la mejor forma con un desayuno continental gratuito servido cada mañanaSi desea disfrutar de una magnífica estancia en este hotel de Sturgis, Dakota del Sur, con un magnífico servicio de atención al cliente, realice su reserva en línea en el BEST WESTERN Sturgis Inn.

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Habitación 1

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Basado en la opinión de 262 huéspedes
Certificate of Excellence
 
NOTA EMITIDA CONSULTAR LA OPINIONES PARA NOTAS RESUMEN
Excelente
 
131
Muy bueno
 
60
Bueno
 
36
Mediocre
 
24
Horrible
 
11
Con amigos Con amigos 29
De negocios De negocios 23
En familia En familia 89
En pareja En pareja 78
En solitario En solitario 25
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BEST WESTERN Sturgis Inn,Sturgis
  • 4
    « Clean and Comfortable »

    The breakfast was better than most motel breakfasts, with lots of choices--waffles, eggs, juice, decaf or regular coffee, dry cereal or instant oatmeal, fruit, yogurt, and much more. The waiter was friendly and helpful and checked on things often. The room was clean and comfortable, with a good bed. There was plenty of parking. We didn't use the pool this time, but it is large. Our "senior" room was very reasonable. We will be back.

    4
    « Happy »

    We always stay at this hotel on our way to visit our Montana friends. It is consistent for it's cleanliness and comfort. The breakfast was slightly disappointing though. Eggs were fully cooked but sausage was still cold. Overall, we will continue to stay at this hotel in the future.

    4
    « Descent »

    I've been staying here on and off since September. My stays have been great so far. No complaints at this time. I'll be back in December. See you then. Keep up the good job! -Friendly staff -Okay breakfast to hold you over -Pool and hot tub are clean -Pool is strong in corline

    5
    « Great place to stay near tourist attractions »

    Lady checking us in was very helpful and had a great smile. She recommended a good place to eat. Breakfast was very good and the gentleman kept everything full and clean. Our room was clean and comfortable. Will stay there again on our travels through SD

    5
    « Best value and comfortable room »

    Very happy with our stay. Will stay there again on our way through. Price was reasonable for the area close to Mount Rushmore, Deadwood, Custer State Park and other tourist attractions. Room was clean. Our bed was very comfortable and we had a good nights rest. Check-in person kept a nice smile even though several people were waiting to check in. Breakfast was very good and everything was kept full.

    3
    « Harley Visit in Sturgis »

    Went on a bike trip with my little brother and stayed one night at the Best Western Inn in Sturgis because we had a $50 discount from previous stay promotion. Not a place I would go with my wife but good enough to bring my bro :-) The room was clean but old and very well used. Breakfast was very good and so was the selection. The staff and general service was very good. Even though located just beside the highway is was very quiet. Also felt safe!

    5
    « Great place »

    Jim, who works nights and takes care of the breakfast room, does a terrific job. Thank you Jim. Rooms are clean and the pool is well maintained. Location is good with an excellent Jamaican restaurant very close.

    4
    « Sturgis Adventure »

    Decided to check out Sturgis while things were calm and free of tourists. Found a great place to spend the evening plus some great soul food at Jambonz....recommended by the staff. Great night of sleep....touched off with a wonderful breakfast. Passing that way? Check it out....a good value.

    4
    « Clean, Quiet, Friendly »

    This facility is a diamond in the ruff. Yes, it's older but has been kept up. It has an indoor pool. The grounds were clean too. Laundry room was busy however both washer and dryer worked very well. What makes this place is the front office staff! The gal working when we were the always had a smile, knows her city, and gave honest feedback. She can deal with the check in/out rush with grace and that bright, inviting smile! This is definitely on our list of places to stay again.

    2
    « Bathrooms »

    Very bad water pressure, water was either hot or cold depending on the person's use in the next room. Also towels were really thin and threadbare. The room was either hot or cold you could not get it to the right temp. The breakfast was good and the pool was fine.

  • 4
    « 4-stars? Not really, but still a decent stay »

    When I booked this hotel, it was listed (I don't recall which site) as 4 stars. Really? Don't get me wrong - the room was clean, comfortable, reasonably priced, and quiet even though it was right by the highway. This is kind of a classic 50's/60's layout with all the rooms opening outdoors. No complaints, it met my needs just fine. Just didn't strike me to be on the same level as other "4-star" places I've been.

    5
    « Excellent hotel stay »

    The staff was friendly and courteous. The room was clean. The breakfast was the usual continental breakfast. The beds were comfortable. It was close to downtown activities. Internet was great and the pool was clean.

    3
    « Clean but old & needs updating »

    We stayed over-night and found our room very clean but it was old, small & in need of updating. The beds were not comfortable - definitely needs new mattresses. Both beds in the room had depressions in them due to age. The staff was very friendly. The breakfast was the typical free breakfast offered by most hotels - but I did enjoy the banana bread which was a nice surprise. If you stay here - be careful of the hat water .... It is scalding hot!!!

    2
    « Best Western »

    The one positive thing about this property are the people who work there. Friendly and helpful. Other than that, this is an old property that definitely needs improvement. Although the lobby and business center are very nice, I can't say the same for the rest of the place. The outside of the hotel needs some "help". the rooms look dingy and old. Our room had a hot tub in the living room...odd. The hotel is located right off the interstate which is great when you want to get on the road, However, did not like the surrounding area at all. Would not stay here again!!! Do hear the noise from the interstate.

    5
    « BEST HOTEL EVER! ABOVE AND BEYOND SERVICE! »

    Kahn and Jim both took real good care of us. We have been to many hotels in and around sturgis, this is by far the best. Not only did the staff meeting our requests but they anticipated and excited them. If I could rate higher I would. We will be customers for years to come.

    5
    « Best Hotel in Sturgis »

    I had to spend the night in Sturgis on my way to Washington. It was me and the cat, and we found the hotel very pleasant and safe. The room was clean, nicely put together and had good internet access. Down the road, there is a restaurant that everyone should try once, Jambonz.

    5
    « Another Stay in Sturgis »

    I stay at allot of Hotels, and run into rooms missing things like tissues, towels, etc. But I must say, I've never had that issue with this Hotel. The rooms are always well stocked and very CLEAN. The beds are supper comfortable and there WIFI is supper fast!!. The new breakfast area is one of the best as well. With a host that is supper nice. Worthy of a tip. The front desk staff are very friendly, helpful and now there stuff. I'll always stay hear when I'm in Sturgis.

    5
    « Best place to stay »

    We stayed here for 3 nights. The service was outstanding and the people were very friendly and willing to help in any way possible. we told him that it was our anniversary and they were very hospitable.

    4
    « Great place to stay »

    Clean, nice sized room, but needs some updating. Friendly, helpful staff. Good location. Good value for your money. More than adequate breakfast. Only down side is the flies in the room, pool area and breakfast room, but in all fairness it is right after the motorcycle rally and all the restaurants we ate at had flies as well. A fly swatter from the front desk solved the fly problem in this room.

    5
    « Sturgis camaro rally »

    Probably one of the best hotels I have ever stayed in, very friendly very clean very helpfull, already booked my stay for next year.. They had a bucket and stuff outside for cleaning your car.. I called to asked them if I could get the same room and they had no problem doing that .. Worth it

  • 4
    « Mrs »

    We enjoyed staying here it was far enough away from the rally to enjoy quietness and yet close enough to go and enjoy it. The breakfast was wonderful. The staff was very friendly. Our room was clean and comfortable.

    5
    « Excellent hotel experience »

    Our stay in this hotel was very enjoyable. The staff was fun and yet very professional and helpful. This is one of the greatest Best Westerns we have stayed in. We will definitely return when we are in the area.

    5
    « Sturgis South Dakota »

    I stayed in the suite on bottom floor, desk help was very professional and helpful on local information, room with jacuzzi very roomy and clean. Location in walking distance to downtown activities and good restaurant s. If your a walker . They have parking spots available, to back in motorcycle trailers. Pricing under $200.00 which I consider good, rally's kicking off.

    5
    « Excellent »

    Stayed for a night on a 10 vacation and I wish all of our other hotels were as great as this one! Super friendly staff, very clean rooms, and overall I wouldn't change one thing about our stay! I'll be booking a room here again the next time I'm through!

    1
    « Never again »

    Room not ready until 70 min after check in, carpet sticky, bathtub discolored, clerk snotty. The restaurant was closed. I asked for a better rate since we were tired and had planned to check in at check in time, but was told "things happen." The tub was so old school the enamel was worn off.

    4
    « A good stay »

    All in all a good stay. The staff was friendly and helpful as we were somewhat stranded with a disabled motorcycle. The motel was clean with a typical Best Western breakfast and amenities. The staff was helpful in advising us where to go for a good dinner, and sites to see.

    5
    « Vacation »

    Room was spacious, clean. Staff very friendly and helpful. Restaraunt was closed, but we were directed to a great dinner just down the road. As far as the free breakfast goes, it was good. Only down fall was location, right off the highway, a little highway noise.

    4
    « Great Best Western »

    Most hotels in the BW family are suffering from decades of neglect. Not in Sturgis. They have re-faced the entire facility, provide a terrific breakfast overseen by a very cheery Jim, have an indoor pool and hot tub, and a front desk staff that will do anything to improve a traveler's visit. Sure, the room interiors need upgrading (they know it, and they are planning for it), but they have already installed upgraded heat/AC units that are quieter and controlled by an actual thermostat. They still have a ways to go to catch up with the Holiday Inn Express, but at least their prices recognize the disparity. Kudos to this Best Western.

    3
    « Decent night's stay »

    We stayed at the Best Western in Sturgis for three nights. We were a little disappointed in the quality of the accommodation for the price we paid but we were fairly satisfied when all was said and done. We had a two room suite. The room was tired and old and really could use some updating. First impressions were not very good, although the room was clean. We walked down an interior hallway to find the location of the breakfast room. That hallway was littered with small pieces of garbage. It was not a good first impression, although the next morning as we went to breakfast, I noticed that it had been cleaned overnight. The breakfast was good with many choices. I felt the price was a bit high for the condition of the room but the service and cleanliness were good.

    2
    « Dirty Sheets »

    The woman at the front desk was very pleasant but the property was not clean. They had carpet around the pool that was disgusting. The room was clean but the sheets looked like someone walked on them. Dirt marks.

  • 5
    « Great Service »

    We recently made our first Motorcycle tri to Sturgis and had to find a Best Western Hotel because thats where we stay. We were not disappointed with Best Western Sturgis Inn, reception was very polite and helpful we were informed that there was a hose and pail with cloths to wash down our motorcycles if we needed. The room and service was excellent. The complimentry breakfast was excellent with an awesome attendent who made sure we had what we needed. Recommend this hotel to all many thanks.

    4
    « Road trip ready »

    We booked this hotel on a family road trip through the west. We used the Trip Advisor app to find the best hotel on our route, and we got it. The lady at check in was super friendly, the room was nice, the beds were comfortable, and the breakfast was great. We will definitely stay here again if we are in the area. Thank you to the staff, and thanks to our fellow reviewers for a good experience.

    5
    « Sturgis supermoto »

    We had two rooms here. Everything is pretty standard for a chain hotel. The thing that separates this particular hotel was to staff. I had interactions with Jim every morning at breakfast. All you had to do was ask and he was more than happy to help. At check out I met beth who offered a very pleasant conversation. The staff give this hotel a 5 out of 5. I don't need luxury. The pool was a nice bonus.

    4
    « nice stay »

    overall a good hotel. I thought a bit pricey for the small town location, from some of the other Best Westerns. Did like the room with the balcony and a few chairs to sit outside the room and relax a bit. I thought the whirlpool and pool were nice and temp. was good on both.

    2
    « Overpriced, noisy and worn down room »

    Really disappointed in my room (esp for the price paid) - VERY loud; unfortunately I had a room with outside access (facing the parking lot) and was kept up all night with people loudly chatting and coming in and our of the hotel. I imagine an indoor access room would (hopefully) be quieter. Rate was VERY high for the value, but to be expected in a tourist town, I suppose. I asked to change rooms, but unfortunately there were none available. Room was dark, smelled of cigarettes, and the floor had several damp spots. Pros: bed was comfy, breakfast was typical BW affair (lots of options and hot options were hot and fresh) and every staff member I encountered was friendly and accommodating when able. I think this hotel is just older, a little run down, and the price is driven high by tourism. I wouldn't stay here again, though, even if offered an indoor access room; isn't worth the risk of a another bad night of sleep.

    4
    « sturgis best western »

    The room was clean and the pool and spa area was large. The breakfast was hot and ready to go. Over all it was a good experience. The parking lot was adequate for all the cars. Internet access was easy and reliable.

    3
    « hotel was ok »

    we stayed at this Best western and it will not be on my list of my favorite hotels. Although the staff was super friendly the rooms were disappointing. The cleanliness was way below what it should be. While taking a shower, the water would go from scalding hot, to freezing cold. I would not recommend any child to take a shower there. We left for our meeting Friday morning and go back around 7 pm. As we drove up. we noticed our room door was not shut - the cleaning person did not shut the door to our room. We are very lucky nobody went in and took our belongings!

    4
    « Friendly w/ indoor pool! »

    Overly kind staff from check in to check out! Even the man in the breakfast area was eager to take trash, refill coffee and breakfast items. He was a super nice guy, and he was all smiles. The rooms are divided. Some have inside entrances and some have outside entrances. Ours was an outside entrance on the second floor. It was clean with a comfortable bed. It's an older hotel in an older town, but it's very clean and I would gladly stay again.

    2
    « No air conditioning! »

    Old hotel with only double beds and microscopic bathroom ( you can't use the toilet and open the door at the same time). No air conditioning, only an old chiller system, so you are sweating after getting out of the shower. Breakfast was average, but laid out in a bottleneck, (plates here, utensils over there, coffee right in the middle of everything). Not what you would expect from the Best Western franchise.

    5
    « Dan C »

    We enjoyed our stay at the hotel the staff was awesome the manager of the place could not have been any nicer while on a motorcycle trip we stayed there for three nights and everything was nice and clean

  • 1
    « BAD HOTEL »

    This is the worst experience I have ever had at Best Western we always try to stay at Best Western. The clerk that evening was rude and told my husband he could just look at the hot tub. Then the mix up on the room and giving us double bed then had to move upstairs the odor also I would not ever recommend this place to anyone.

    5
    « My Visit »

    Great location, friendly staff and a nice clean room! We spent two nights here while on vacation. It was located close to the sights we wanted to see. We asked for a restaurant recommendation and were directed to a nice one. Gas station was next door. We will definetly stay again.

    3
    « Best Western Sturgis »

    Average... The night crew was friendly. My complaint was we were placed on the second floor, no elevator, and both my wife and I are handicapped.... No help with the bags either. The beds were comfortable but the rug was not very clean and the room had a musty smell... we will not stay here again...

    5
    « Great Place to Stay »

    I have stayed at the Best Western Sturgis Inn motel because the rooms are clean, the staff is courteous, motel rooms and the surrounding grounds are clean. The ownership is planting flowers and trees. The swimming pool area is clean. The ownership is in the process of repainting and doing any outside repairs that are necessary. The ownership also keeps the rooms properly maintained. They have an excellent maid service for the maintaining of the rooms. I have said everything I want to say and it's less than 200 characters.

    3
    « Facilities were ok »

    We were in the pet section, the room was a little small and dated but ok for a quick stay on our way to the Black Hills. We were lucky to get a room; it was full. The breakfast that older reviews mention is no longer available. The restaurant owner retired; now they only offer a continental breakfast that is not special. We were disappointed as that was one reason we decided to book a room here. If we had it to do over, we would have stayed in Spearfish, and not had to backtrack to drive to Deadwood on the beautiful Spearfish Canyon byway.

    2
    « NOT Motorcycle Friendly »

    Not allowed to use awning area to park motorcycles even in severe weather. I was not told about this hotel parking policy until after checkin. I have stayed at Best Western hotels many and have always parked my bike under there awning. Sturgis of all places.

    5
    « Vacation »

    My husband and I are traveling. We stopped in Sturgis, S Dakota because my husband rides. This hotel was great. We got a suite instead of a room and that was a surprise considering the cost. Clean with very comfortable bed and furniture, indoor jacuzzi and pool. Breakfast was free and good. Service was great. Highly recommend.

    3
    « Good sleep »

    Although the hotel is very close to the inter state and our room was facing the highway the room was very quiet. The building is showing it's age the staff was very helpful. The bed was comfortable and the morning breakfast was better than the average BW offering.

    5
    « awesome service »

    awesome service clean rooms good location . I would stay here again overall great experience. Nice and quiet , rooms were very clean the staff was awesome and very satisifed would stay here again. I will recommend this to friends and family.

    4
    « First Sturgis »

    The staff were alright but the night shift didn't know were to get us some more coffee for our room. The pool was uncovered our first night and then covered up the next night. Coud not understand why we had to be all the way around at the back of hotel when there were not very many people at the hotel during our stay.

  • 5
    « The best place to stay in Sturgis »

    We stayed in the King bed suite - nice large room, very comfortable, and very reasonably priced. What set this place heads and shoulders above other hotels we have stayed at is the people. Everyone was delightful! I couldn't pass someone without them sincerely asking if they could help me, or asking how I was doing. Everyone had a smile, and a cheerful word. It made a strong impression on me.

    5
    « Nice hotel with wonderful staff »

    Sturgis is not known for it's great hotels, but this was the best! Good value for the price. Comfortable and good location. What sets this place apart is the wonderful people they have working there! Not once did someone pass me and not ask how I was doing, or if there was anything they could do to help me. And they seemed sincere in their efforts to make it a pleasant stay. Would recommend them again without reservation.

    5
    « Yellowstone trip »

    Clean, well-appointed, nice set up for pets, friendly staff. Enjoyed our stay. Stayed overnight on our way to Yellowstone. Rooms for pets were in back next to train track but never heard train. Had designated pet area right there next to track. Indoor pool.

    3
    « Best Western Sturgis »

    Stayed one night in late April. Room was reasonably priced . Had a room on the ground floor with a direct to outside room entrance. room appeared clean and was appointed well but was a tad bit dated. Looked as though some updating is taking place. Beds were comfortable . Continental breakfast was decent with the usual fare and the staff was friendly and helpful.

    5
    « Large suite rooms »

    great place to stay. This hotel just started the breakfast that will come with the stay now. Deer walking around the town. The hotel will help you with a place to eat a good meal should you need help. Help was willing to help you out

    5
    « a 33-year tradition just got better »

    Have been staying at Inn for 3 decades-plus every spring turkey hunting season. The new owner continues to be perfectly accommodating to our group's late check-in, early check-out (sometimes we get our turkeys the first day), as well as delaying our departure a few hours beyond 11 AM to allow for a last minute gobbler to come to our call or wait for a blizzard to end so that we could stay on. The new, comfortable beds and bathroom fixtures, brand-new, fresh, extremely clean continental breakfast area with comfortable seating and good, fresh food-all of these make the Inn even nicer. Owner was present on site, very kind and friendly can't beat that. Needless to say, we'll go back next year-but at our ages, another 33 years? Extras-nice full restaurant part of building and a convenience/gas store next door for the early morning coffee, muffins and everything a turkey hunter needs at 4 AM.

    3
    « Not what Inexpected from a Best Western property »

    Try to stay at BW when possible - they are almost always a step above other casual chains and the rates are good. This hotel was probably once a Motel 6 but now has fresh paint and different carpets... room was very small and bathroom was super tiny. Staff were friendly enough. Breakfast was cold boiled eggs, waffles and baked goods, adequate but not the ho breakfast usually offered at a BW. Pet owners beware - although this is advertised as a pet friendly hotel, the desk staff will make sure to inform you that "if you're caught sneaking a pet into the room, you will be charged a $100 fee." They make you sign off on this as well. I didn't bring a pet with me on this trip, however as an animal lover who has traveled with pets in he past I was put off by this draconian policy. Charge an extra fee, sure but $100 and a warning is over the top. There is also no mention of this policy anywhere online,

    3
    « Nice room, nice stay »

    The room is clean and nice. Its average in decor and dated in appearance. I thought it was an excellent night of sleep and included a great breakfast next door to the hotel. The pool was closed, so I did not get to enjoy that. I forgot my collar stays for a dress shirt and the front desk staff kindly gave me some paperclips. Really saved my keister!

    5
    « Great Place for our Family get together! »

    Each year my family comes together from different parts of the country to meet in Sturgis because it is somewhat centrally located. We have been coming to the Best Western Sturgis Inn now yearly for 5 or 6 years and are continually impressed with their hospitality, cleanliness and good value that it provides. We have 17 people in our group that varies in age from 4 to 60 and between the pool, great common area, made to order breakfast, and proximity to other activities around the Black Hills we can truly enjoy our family time together. I highly recommend it for a one night stop or a family function such as ours.

    5
    « Super Friendly Staff »

    We stayed only for 1 night but were very pleased with the accommodations. The room was very comfortable and we did not hear any highway noise even though we were right next to it. The hotel staff was so friendly and helpful at all times. Definitely worth checking out if you need a room. We would certainly go back to this location again!

  • 5
    « Excellent visit in Sturgis »

    My wife, son and I went to Sturgis SD March 20-24 to visit family. We had an excellent stay at the Best Western in Sturgis. The hotel is very nice and clean, at a good location in town. It is near the interstate, however we did not hear any traffic. The staff was very friendly and accomadating. They also include a complimentary breakfast at Caddy's, the restaurant attached to the inn. This isn't the usual free hotel buffet, but a full choice from the breakfast menu. Definitely recommend staying here.

    5
    « Visiting family »

    Very clean and updated room and helpful staff. The bathroom was the cleanest one I have seen at all the hotels I have stayed at. Restaurant in the evening was good but expensive. Was given coupons for breakfast but had to leave, so didn't get to use them :(

    5
    « This is the friendly Best Western »

    Thank you so much for all your help and concerns during our stay. From the minute we checked in we were given EXCELLENT service . The restaurant was clean and all food was very appetizing. The cook and waitress were a hoot. Will be back for other business!

    4
    « My faverate stay in Sturgis »

    Stayed here again and I must say, They're constantly upgrading. Nice lounge to sit in and visit with a neat new fire place. Beds are always comfortable. Hospitality is always the best. And yes, the breakfast is a great start to my day. Close to the Hwy, But not noisy at all. And for those whom have pets, a good size roaming area for the sniffers. My place to stay while in Sturgis.

    5
    « Best service ever »

    Most friendly helpful check in I ever experienced. Was in a bad storm and very tired. Did not know the area and needed rest and a hot meal. Called and was very impressed by the friendly helpful lady on the phone who after a brief description of my surroundings guided me in to their location. Then had a smooth check in. I'll make a point of staying here again when in the area. And check out was just as nice. He made coffee for me even though it was quite early to get back on the road again.

    5
    « First time here »

    A nice hotel very good and polite desk clerks and housekeeping helped me with a lot of things I would rate it as a five star motel even though it,s in a small town and the rooms are kept up very well.

    2
    « Looks are deceiving here »

    Let's get this out of the way: this place has recently been updated and that will definitely deceive you. three of us had our own room for a night and we all agree this place has a common room problem: the old breaking down radiators to heat the rooms. that's right a boiler system sends hot water through the rooms to the radiators. there'd be nothing wrong with this however the radiators are so noisy it sounds like water is continuously running through the walls. horrible place to choose if you're looking for a good night rest. and if you have an outdoor room you're going to hear the lovely traffic blaring down the highway since the windows and doors have a horrible sound barrier. the recent update to this place is a huge deception. I stayed at a different hotel that also operated with these type of radiators and they were quiet. oh yeah and the mold next to the radiator. I took a picture so you could see it. in a nutshell this place is horrible.

    5
    « We will be back »

    We visit Sturgis every year to visit family. This was our first time staying at The best western as our "normal" hotel we normally stay in was completely booked very far in advance due to the rally. We were extremely satisfied with our stay. Our room was clean, the beds were comfortable. We had a pool side room and the kids loved it. The pool was warm, which is a must for us. The staff were very pleasant and helpful. The best thing is the free breakfast that you receive at the restaurant. It is delicious! And the waitresses do such a good job, also make sure you still tip them appropriately. We noticed several hotel goers were not tipping as their breakfast was free. That's unacceptable, please tip your waiter/waitress appropriately. They were all working very hard and went above and beyond for their customers. The hotel itself could use some upgrades as it is dated, however, it was clean and well kept. We will be staying at this location again, the price combined with location, and again the awesome restaurant were enough to make us say goodbye to our "normal" hotel stay.

    3
    « Good but Tired »

    A nice hotel that in part could benefit from some upgrading. The room itself was fine with all the facilities needed for a comfortable stay. Parts of the Hotel could do with attention -the surrounding areas outside require some attention as does the indoor pool area. It must be appreciated though that the town and subsequently the Hotel plays host to a bikers rally each year. This is one of the largest motor cycle rallies in the world with some 700,000 in attendance in 2015

    5
    « New Year's »

    WE had a Very nice King Suite... The Rooms are Clean, and The Staff Does a Great Job, Keeping them Clean. I will Bring a Blanket next Time, It was a Little Chilly, But I should have asked the Staff for a Blanket, Next time I will Bring my Own, or ask. Other Wise, Very Good for the Money, and Friendly and Clean!!

  • 5
    « Pleasure trip to family for Christmas »

    After a long day of driving, we were promptly greeted by staff. The dry humor of Manager Basit Khan made us laugh as we checked in. On our return stay a week later, he again showed his fun sense of humor while registering us and finding us a room with our requests. We also appreciated the adjoining restaurant so we did not have to drive in the frigid temperatures for our evening meal.

    5
    « Great Place »

    We have stayed at a number of Best Westerns this past year. This location was by far the best. Nice location to town and highway. Very clean, quite room. We were upgraded to a suite which made our stay even more special.

    5
    « Tropical storm Delphi »

    We got stuck in the snow that hit week after Thanksgiving. Staff and workers at restaurant very helpful with road and weather reports. This hotel was very reasonably priced, very clean and comfortable. I would recommend.

    4
    « Nice place »

    Friendly people. The place is a little out dated but the rooms were clean and the bed comfortable. They give you complimentary breakfast at the restaurant next door. It's close to the Blackhills and downtown Sturgis.

    5
    « Stay in Sturgis »

    Great value and Great customer service. The rooms were clean and appreciated that. Had a good swimming area and the food at the restaurant was great. The house cleaning staff did a good job and were very helpful. Would diffidently stay at this motel again. love the area of South Dakota as well.

    5
    « Another stay in Sturgis »

    I love returning to this Hotel. As always the customer service is great. This time, while making my reservation, the desk clerk recognized my relationship with Best Western and advised me of my bonus points I earned with this stay. Wow, who knew. The beds are supper comfortable, and as always, a couple bottles of water waiting in the room. And even upgraded the WiFi. Super fast. Free deluxe breakfast, cooked to order. Quiet, peaceful, Very relaxing. And always supper helpful and enjoyable. To bad my little buddy's not with me, he always enjoyed saying high and playing with the other dogs staying hear. Great place to stay while in Sturgis.

    3
    « Seen some hard use »

    I was extremely tired or I would have moved on to another choice. The room was very oddly furnished with cheap items that had super high miles on them. The room reeked of cigarette smoke even though it was a no smoking room. Bed was comfy and the breakfast next door at Caddys was a plus.

    5
    « Excellent all around. »

    We enjoyed our stay at this hotel. The room was very clean, and comfortable bed, Wi Fi connection was fast and good. Food at the attached restaurant was really good and it was easy to get to from the hotel.. The hotel check in person gave us tips to see in the town and also gave good directions.

    4
    « return visits... »

    We have stayed at this hotel at least 3 times, all during Mustange Week in Sturgis. We reserved our romms ahead of time, and got exactly the ones we wanted, ( we traveled with a group of friends). The staff made sure we were all together with side by side rooms. The staff was very friendly and helpful. We liked the breakfast that was provided at the connected restaurant, we were given tickets at the front desk for this. Our rooms were clean. We felt safe leaving our show cars in the parking lot. Would definately stay here again, and recommend it to all.

    4
    « Great hotel, great staff, except........ »

    If you are planning on staying at this hotel.......I highly recommend it. BUT, if you are planning on leaving a grutuity, give it by hand to the housekeeping person that actually cleans your room. DONT, I repeat.......DONT leave a grutuity in the room, the housekeeping person won't get it. The head housekeeping supervisor goes into each vacated room on check out prior to the housekeeping staff and pockets the grutuity. The house keeping staff that cleans your room NEVER receives the gratuity that you left on the table.

  • 4
    « We were pleasantly surprised »

    Maybe it's unwarranted snobbery, but we didn't expect a lot from a Best Western. This place was conveniently located to both I-90 and downtown Sturgis. The room was clean, reasonably attractive, comfortable, quiet, secure and well-maintained. Breakfast was good. Since we used this only as a sleep spot, there isn't much more to say except that I may have to revise my opinion of Best Westerns, and we were pleasantly surprised.

    2
    « Sleepless nights »

    Booked a suite with king sized bed and got two twin beds. Went to the front desk and that was changed. Our room had three different colors of grout (due to stains) in the bathroom and stains on carpets. Ok, I can deal with that. Air conditioning took forever to cool down when it was 50 degrees out. Bed was comfy. The noise however was extremely bad. We could hear every door slam and every footstep of the family above us. Highlights were the pool and hot tub as well as the fantastic breakfast.

    4
    « This was a great hotel for Sturgis Bike Week »

    Sturgis Bike Week is crazy. I chose to hotel it rather than camp and I'm glad that I did. This hotel is well located, clean and safe. "Da Bus" - that famous bike week shuttle service - stops here every hour. Get an interior facing room. The breakfast was great and it was a good way to meet other folks who were in town for Bike Week.

    5
    « PERFECT, PERFECT, PERFECT!! »

    We had just planned to pass through Sturgis after only an 11 mile drive from Deadwood, but there was a motocross race going on downtown on main street and it was fun, so we stayed the whole day. The hotel was absolutely perfect! We had an inside room by the pool and just across the indoor pool was a door to a bar and restaurant. What more could you ask for after a day at the races! Must admit that some loud kids were playing in and around the pool and that didn't bother me at all, but I could see how some folks might prefer an outside room and they have those too. Breakfast was a voucher for the adjoining restaurant and it was good, proper breakfast, bacon and eggs, hashbrowns and toast. Sturgis was great!

 

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