BEST WESTERN Hotel Spooner Riverplace,  Spooner

4.5/5  - basé sur 217 notations.
101 W Maple Street, 54801-1433, Spooner, United States - Ver el mapa
+1 715 635 9770 +1 715 635 9774

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  • Recepción 24 horas 24
    Recepción 24 horas 24
  • Aire acondicionado
    Aire acondicionado
  • Aparcamiento gratuito
    Aparcamiento gratuito
  • Sauna
    Sauna
  • Spa
    Spa
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¡Disfrute de instalaciones de servicio completo de este hotel de Spooner, Wisconsin!Los entusiastas de la naturaleza y las familias de viaje suelen escoger el BEST WESTERN Spooner Riveplace durante su viaje, ya que se trata del único hotel perteneciente a una gran cadena de Spooner, Wisconsin. El hotel cuenta con piscina cubierta climatizada, balneario, sala de juegos y desayuno gratuito. Nuestras cómodas e impolutas habitaciones están equipadas con acceso gratuito a Internet de alta velocidad. En el cruce de las autopistas 63 y 70, el hotel se encuentra cerca de las atracciones más conocidas del condado de Washburn, festivales, tiendas, negocios e instalaciones educativas. Rutas para vehículos todoterreno y motos de nieve a poca distancia en auto. El BEST WESTERN Spooner Riveplace proporciona unas fantásticas habitaciones para aquellos visitantes que deseen asistir al evento internacional de esquí de Birkle Cross, el rodeo de Spooner, la celebración Jack Pine Savage Days y el Heritage Festival. Excursionismo, ciclismo y golf a una distancia razonable del hotel. Elija habitaciones que ofrecen una vista impresionante del río Amarillo, al lado, y acceso fácil al cruce de la ruta Wild River. Aproveche todo lo que este céntrico hotel de Wisconsin tiene que ofrecerle y realice su reserva en línea hoy mismo.

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Habitación 1

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Basado en la opinión de 217 huéspedes
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NOTA EMITIDA CONSULTAR LA OPINIONES PARA NOTAS RESUMEN
Excelente
 
158
Muy bueno
 
48
Bueno
 
6
Mediocre
 
4
Horrible
 
1
Con amigos Con amigos 25
De negocios De negocios 43
En familia En familia 83
En pareja En pareja 51
En solitario En solitario 7
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BEST WESTERN Spooner Riverplace,Spooner
  • 4
    « Great stay, other than the noise »

    I stayed here while hunting over the weekend, all in all a great trip. My friend had previously made reservations and when we arrived we were checked in quickly and by a very friendly young lady at the front the desk. Rooms were clean, spacious, clean bathrooms, nice tv and a mini fridge and microwave. The bedding was comfortable along with the mattress. The pool area was also nice and the hot tub was at a perfect temp. They were very welcoming to hunters, they had breakfast starting at 4am and also had warm stew available in the evenings. Other pluses was a quality wifi and a great location to gas stations, cafes, bars and stores. The only negative was the rooms were not very soundproof, we could hear doors closing, people walking above us, and in the hallways. I will stay here again as I still believe it is a great place to stay with very welcoming staff

    2
    « room smelled like smoke »

    We checked in late in the evening and the room they gave us was right above the front desk. Upon entering the room awe noted a heavy smoke smell even though it was a nonsmoking room..the air intake for the AC was right above the front entry where all the smokers went to feed their addiction. We requested a different room and they tod us there were no other rooms available. Seeing that it was a Sunday night and there were only 2 cars in the parking lot we questioned this. It turns out they weren't even close to full. It was late and they just didn't want to have to clean another room. Breakfast the next morning was inedible l.. We mentioned our problems to the morning staff and they gave us 10% off the room rate for our inconvenience. We won't be back

    5
    « Great stay »

    This was the first (but not the last!) stay at this Best Western. I've stayed at others and this one rates very good compared to the others. Northwoods friendly staff was great! If you have problems here, its probably your own fault! :-)

    4
    « Quiet a good place for shorter stay ! »

    we were on our way and decided to stay at this place for one night. And guess what !!. It really worth it. The place is very quite and comfortable with for family with a toddler. Breakfast comfy and worth for the price. The View from sundeck is amazing and the fall colors are started to show up.

    5
    « Very clean! Quiet! Very Comfortable! »

    This hotel was recently renovated and is very nice. You walk in and you can tell that they took great care in making sure the lobby area was inviting. Our room was very nice, as well. New carpet and you can tell that they completely replaced the shower surround. Pleasantly surprised. Price for the one night was very reasonable.

    5
    « This is a 10! »

    Booked three rooms for a weekend with girlfriends. The rooms were beautiful and clean and in excellent condition. It felt comfortable. The decor was tasteful and it had a fall theme display. Able to use the breakfast room to play some games in the evening. The staff was super friendly.

    5
    « Nice Hotel in Washburn County »

    Very friendly and scenic place to stay in Washburn County, Wisconsin. Location is very close to the wild river trail system. Also located in close proximity to other places to eat and hike. The Yellow River is right next to the hotel and can easily be seen from the deck and the room if you get a river view room which I suggest.

    5
    « Nice Local Motel »

    Nice Local Motel. Wonderful helpful staff - go out of their way to be helpful. Clean rooms. Nice pool/hot tub. Nicely decorated. Standard motel free breakfast. Convenient to downtown. Great place to stay. Check it out.

    5
    « Fun place to stay »

    I stay at a lot of hotels, typically over 100 per year. I have stayed at this property before and it is just plain fun. Everyone I saw that worked there was smiling all the time. They seemed to really enjoy their jobs and that is very infectious. They bent over backwards to be helpful, constantly asking me if I needed anything or if there was anything they could help out with. It's very refreshing to stay at a hotel that you actually don't want to leave. Beautiful river views and as is expected with Best Western, very comfortable rooms and beds. Highly recommend!

    5
    « Quite comfortable and clean »

    For one night, this place is just fine. It's an older hotel that has been nicely updated. The staff is most friendly and helpful, and it's clean and comfortable. I requested a river view room and received it, but was surprised that there is no elevator. The pool looked clean and nice, although I didn't use it. Breakfast was typical, but good options.

  • 5
    « They went above and beyond »

    We were greeted with a smile and everyone one we met working at this hotel had the same smile and greeting, from front desk to house keeping. We were offered fresh fruit and chips and salsa and coffee as soon as we checked in. The room was very nicely appointed and clean, and we had wonderful view of the river. There was a patio off the breakfast room. It was raining so wasn't able to enjoy that amenity. The breakfast was good, with the Belgium waffle machine that actually made a nice waffle, so many places offer the same, but don't work properly. Check out was noon and check in for the train ride was 5. It was raining and the museums were closed so after driving about we went back to the hotel to ask if we could stay in the lobby to pass time. We were welcomed in and offered coffee, chips and salsa, they turned on the lights in the breakfast room and the TV and told to stay as long as we needed. It was a welcoming experience.

    4
    « A Great Value »

    Staff was excellent, very helpful with local attractions, eating, establishments, etc. Good breakfast included. Will stay again when in the area. Stayed in a town 20 miles away last time, same type of quality, other hotel was $50 more expensive.

    3
    « Business Travel »

    I was not impressed with this motel . I almost always stay at Best Westerns for business travel but will not stay here again . Price was too high for quality of motel . Breakfast was poor . Customer service was good .

    4
    « Best Option in Spooner »

    Really nice place, clean, good location and people who work there are really friendly and good workers, you have gas station, restaurants not far from the hotel, the price is good, in general is a really good option.

    5
    « Wish we could have stayed longer! »

    Stayed in the family suite. The recliner was broken and staff traded with one from another room for us. No problem! The suite was fantastic. Full sized fridge and all, for a decent weekday rate. Nice and quiet with a river view. Loved the pool! Decent breakfast too. Nice area to visit.

    5
    « Very Hospitable, Clean »

    Wonderful hidden gem! This small hotel offers unmatched hospitality paired with professionalism. Perks we enjoyed: special room considerations, crisp sheets and clean bedding with no bedspreads(thank goodness) but there were the preferred small/decorative bedscarves instead, gluten free options at breakfast, clean rooms with working amenities. We felt the updates to the hotel and available services were more than what one would expect for a hotel in a very small Northern Wisconsin town. The staff were all incredibly kind while maintaining a professional air. Thank you for a great stay!

    5
    « Best Western in Spooner Wisconsin »

    Have stayed here many times over last couple of years on the way to fishing in Canada. is my hotel of choice. Very pleased with this hotel. Will continue to look forward to staying here in future travels though this area of Wisconsin.

    5
    « Cozy and Warm »

    Such a warm welcoming place, the smells are awesome, and well as the friendly cozy atmosphere. Clean, and the staff is wonderful!! Best place next to home!!! The pool is warm and clean. The staff is always so helpful and friendly. Also, it is pet friendly, and the staff even make my pets feel at home!! Lots of nice areas for the pets as well. Great view along the Yellow River!!

    4
    « Nice place! »

    We stayed for 2 nights at this BW hotel. Was first impressed by its updated style and was very clean! The breakfast area was also very nice. They always have coffee, tea and ice water available. In the evening they put out complimentary chips and salsa! Beds were comfy and linens were nice. Their bath towels were actually on the softer side instead of feeling like a scouring pad. Pool and area was well maintained and the water temp was spot on. Hotel staff were very friendly, welcoming and helpful. I wouldn't hesitate to stay here again!

    5
    « Pleasant stay »

    We had a lovely stay at Best Western Spooner, Wi. Staff were so friendly and very helpful. The amenities, breakfast, snacks, etc were of good quality. When we had an issue with the key card, staff went out of their way to resolve the problem. Would stay here again

  • 4
    « Spooner Best Western »

    Pool was excellent...until a swimming class came in at 10 am. Breakfast was OK, lacked fruit options. Location was great since we did the Wisconsin Great Northern Railroad's Pizza train earlier in the day.

    4
    « Great Customer Service »

    If it wasn't for the air conditioner it would have been a 5 star review. Upon checking into our room the air conditioner did not seem to be cooling. After a short while it began to cool. After several hours the air conditioner stopped. The desk lady advised us to unplug the unit to reset. During the night it quit again. This was annoying. A price adjustment was made at check out. This was a fair adjustment. It would have been better to have been given a different room at check-in. The breakfast was very good with fresh made scrambled eggs. We will stay again.

    4
    « Nice »

    Decent hotel in the tiny town of Spooner. Rooms are comfortable, staff are friendly, and showers are good. Location is also central. It is a little too expensive for what is a basic hotel, and the breakfast offered is meagre. However, it is decent and I would stay again if I were in town.

    5
    « We love it here »

    Delicious breakfast; wonderful staff We always stay here when we are in the area. It has a convenient location and overlooks the Yellow River. When we arrive, we are usually greeted by name since we stay here quite often.

    5
    « Our stay at Best Western Spooner Riverplace, Spooner »

    My wife and I stayed here for three nights with our miniature long haired dachshund, Daisy. We loved it here. When you find a hotel as nice as this you would not even bother to to try some place different next time. Best Western Riverplace, Spooner, Wisconsin is our go to hotel from now on! Thanks to the wonderful staff who works there. You are all due for a pay raise.

    3
    « request room away from pets »

    Upon checking in our room, we were greeted with a dog coming out of the room next to ours. I don't care to pay over $100/night to hear and smell dogs. We pay big bucks to kennel our dog when going on vacation.

    4
    « very nice location and staff »

    Super friendly and helpful staff at check in and check out. Wonderful breakfast options and very clean rooms. They even had chips and salsa at check in and quicker "to go" option for breakfast. I was there for business trip. The outside doesn't seem like much but you will be happy as you step inside. I would stay here again for business or family trip. They have a board of recommendations/review in the area for places to visit and eat from other past guests in the entry way along with many local menu options. I always love to hear what others think of a place and it is a great way to find a hidden gem.

    5
    « 10 reunion »

    I travel by car and bring our 2 20lb cocker spaniels . I have stayed at this best western about 5 times in past 10 years and will return again . Easy access to route 53. Friendly staff. 24 hour pool What impressed ME most this trip was how clean and tidy the breakfast room was kept. This hotel is very clean and quiet. Several choices for places to eat or enjoy a beer just by walking across street. Even a dollar general for inexpensive travel needs such as suntan lotion, toys, toiletries....you name it. If $$ General doesn't have it you don't need it! Senior discount if you are AARP member. Good value hotel.

    3
    « Good just for basics »

    Spooner/Hayward/Minong offers few choices so we stayed at this reliable, basic hotel. Staff was very nice and had a file with restaurant suggestions, which worked nicely with the TripAdvisor app. We appreciated the clean room with comfortable A/C. Breakfast was included, although nothing extraordinary. The pricing was somewhat high for this basic hotel, but more disappointing was the very high occupancy tax.

    5
    « Great stay off the beaten path »

    Needed a place to stay when we realized our detours to Ashland were way too long to make our original destination. When we saw the Best Western sign, we both smiled and said...let's stop in and see if they have a room. The staff was so welcoming and accommodating. The room was great and very clean!! Would definitely recommend this hotel. Pool, hot tub, breakfast and fresh fruit offered.

  • 5
    « Excellent! »

    We really enjoyed our stay. The staff were friendly and helpful. The rooms were clean and comfortable. The hotel is a little bit off the highways so there was little noise from the outside.There is a nice deck overlooking the river and the views on that side of the building are great. We look forward to staying here again.

    5
    « Outstanding time »

    We enjoyed our stay at the Best Western hotel in Spooner WI. Picturesque setting along a gently flowing river. Loved the ambiance (Northwoods) rooms were clean and spacious. The beds were comfortable and we had a great nights sleep. Loved the breakfast they offered. Had menu on front counter and offered a substantial selection of food. Offered outdoor seating along the river which made for nature watching opportunities. Staff was very friendly and made wonderful suggestions for local restaurants. Tried two of them and enjoyed both. The food at these restaurants was beyond our expectations.

    5
    « A Spooner gem hotel very clean and comfortable »

    We stayed 2 nights and thoroughly enjoyed out time at the Best Western Spooner Riverplace Hotel. The front desk staff and housekeeping staff are very nice and professional and take pride in their jobs--they seem to manage the hotel as if it was their own. The rooms and hotel property are well maintained and are very clean. Breakfast and coffee/tea station are well stocked and food tastes nice. We hope to come back real soon.

    5
    « Perfect, quiet place to stay in the Spooner, WI area. »

    We had a wedding on the July 4th holiday. This is the place that was suggested to stay. Wise choice. Very accommodating and we had requested first floor and it was granted, senior, aarp rate and much lower than that of the rate that was quoted on wedding invite. Glad to recommend this Best Western for a place to stay when visiting in far northwestern WI.

    5
    « A good night sleep. »

    The Hotel staff was excellent and no outside noise to speak of which led to a good nights sleep on the way home from a Canadian fishing trip.We have stayed there for the last 15 - 20 years on the way home from our annual fishing trip and have only good things to say about our stays.

    5
    « Waterfalls »

    The staff was great. Receptionist was in training did a great job. Clean room, pool was nice, complimentary breakfast not so good. Had to wait for biscuit for bid it and gravy till the food truck arrived. All the condiments were low if not empty.

    5
    « Wedding Bells »

    In town for weekend wedding found this Best Western was pet friendly and wife and her dog could stay. Found staff very friendly and helpful , place is very clean and well kept also has nice self serve breakfast (eggs.biscuits,gravy and waffles )I will definitely stay here again.

    5
    « Just like the reviews said - excellent »

    Very nice hotel located right on highway near center of the town. Spacious, clean rooms, good beds, plenty of outlets, nice desk, good A/C. Helpful staff. Breakfast was pretty good with scrambled eggs, biscuits and gravy, waffles, cereal, yogurt, and oatmeal. Nice touch with toppings for oatmeal and yogurt. Only issue is that all of the local restaurants are closed by 9:00 PM. Guess I could have eaten at a bar, but didn't try any.

    5
    « Very clean and Friendly staff »

    Me and my husband came to spooner for our anniversary. Even though the dinner- train ride let us down, this hotel didn't! After coming back from our horrible experience at the dinner/train ride, we were able to relax in our wonderful clean room. The pool and hot tub was also very nice except there was a large family there with a ton of kids. However, kids will be kids! Breakfast in the morning was great. Would recommend this hotel to anyone.

    5
    « review »

    Great value, Clean and comfortable. Great breakfast. Good staff. Internet speed was good. Good TV. I have nothing bad to say. Would stay there again in a heart beat. My review stopped right here but it would not take because it was not long enough. My only negative experience. I hate these. I am only doing it because I so liked my experience at this place.

  • 5
    « Spooner Best Western »

    Awesome staff, great breakfast, great location. We had an excellent stay here. Staff was very helpful on check in as well as helping find a few places to visit in the area. They were extremely courteous and pleasant. How awesome is it to get a greeting every morning!!!!

    5
    « family »

    Very clean nice hotel. Stay every time we are in area. Come for family doing. Very friendly. and also dog friendy I would remind it to anyone going to spooner. Only one thing if you want a time in pool check to see if there is no family renion that taked up the whole pool area. Happen to us was not able to even get in more or less want to swim or use hot tub. They though it was there own pool. Check first..

    4
    « Excellent staff and rooms »

    My parents (84 and 81 years) and I had reservations for the night of 5/18/16. I made the reservations, but I failed to request a first floor room for them. Both rooms were one floor up, and no elevator. We showed up about 9:30pm, and the front desk staff was extremely helpful. Upon our realization that the hotel has no elevator, the staff helped take up my parents bags to their room. Great service! Saved me two extra trips up there :). The rooms were very good and the view out the window the next morning was serene with the cherry trees in bloom. A very enjoyable stay. One suggestion: don't charge $2 for a Kuerig cup in the buffet.

    5
    « Home Away From Home »

    Love this place. The staff is friendly and takes a lot of pride in the experience of their guests and the cleanliness of the property. Wish every hotel we stayed at was like this one. No matter business or pleasure the stay is always great!

    4
    « Worth the drive »

    This was one of the best hotels that we have ever stayed at.The front desk lady Cynthia was extremely welcoming and professional. We enjoyed our room we had a amazing view of the river,that was very romantic and nice.Very nice size tv,fridge and microwave. The pool was very nice it was heated and it was open 24Hours. The breakfast had a good variety of things to pick from.It was very clean dining hall to sit and eat your breakfast and they even had trays in case you wanted to take your breakfast up to your room.The juice was the best that i have ever had at a hotel. All the staff that we encountered were very nice and made us feel at home (that alone would make us stay here again) The only thing that i could say bad about this place was that the bed wasn't the most comfortable.I did like that they give you many pillows. It is decorated very nice if you don't want to sit in your room you could sit down stairs or on one of the many couches or chairs and enjoy your cup of coffee. I also like that you were able to check in at 3 and check out at 12. We are already planning our next stay.

    4
    « Worth the stay »

    I've stayed here almost 3 weeks now and very satisfied. VERY clean rooms and Quiet. The breakfast is always hot and yummy with quite an assortment to choose from. I will be staying here in the future.

    5
    « Best Western Spooner »

    Very good stay in this hotel. Heated pool was a definite bonus with a two-year old ho wasn't frozen in 10 minutes. The board with local recommendations was a nice touch. Breakfast as good, but could have been fresher.

    1
    « Maids rummaging through belongings »

    I entered my room and found the maid rummaging through my belongings, after confronting the manager about this It was clear nothing was to be done. My jewelry was missing along with some personal items, hard to want to continue to stay with feelings of violations of privacy. I would avoid this place at all costs. It has been two weeks and still no word of my missing items! I was pleased with the clean rooms and amenities offered.

    4
    « Home away from home »

    Always helpful staff. Nice clean rooms. Pool , hot tub and sauna. Pet friendly Very nice deck which is pleasant in warmer months to enjoy your morning coffee. I enjoy watching the wildlife on the river-- saw 3 river otters and ducks on my last stay.

    5
    « Out of this world place to stay! »

    Give this place a chance! I have been impressed numerous times by the care and service given by the staff, from the manager right down to the maids. I get great local referrals for restaurants and activities. They have a 24 hour pool and sauna! I go out of my way to stay here when I can. Breakfast is awesome with many options.

  • 5
    « Spooner...a friendly town »

    Very helpful and friendly staff. Had a wonderful stay.Staff made sure we were comfortable and happy. Nice that there are still places out there that go to the trouble of making sure the guest is happy.

    5
    « Very pleasantly surprised »

    This was our first visit to Rice Lake and we randomly chose this hotel. From the moment we walked in the staff were attentive, and could not have been kinder and more helpful throughout our stay. We were very happy with our room as well. the hotel was very clean, and while we didn't take advantage of the breakfast, we did appreciate 24/7 tea and fruit. We will definitely return if we return to the area.

    5
    « Great Hotel-excellent staff! »

    We stayed here for a 10th birthday party for my daughter! Staff was excellent as was the breakfast, pool and the whole experience! Would totally stay here again! Very clean and accommodating to guests!

    5
    « Our fifth visit »

    We gather yearly at the Spooner Best Western to celebrate my father's birthday. The staff has always gone above and beyond to make our stay a memorable one. They always remember my Dad, which makes his day. The facility is always clean and well kept and the staff is excellent.

    5
    « great location, great staff »

    My wife and I had a great time. The place was super clean, breakfast was very good. They had coffee and tea all day available and chips and salsa from 3pm to 10. It was very easy to find, right on highway 70. The staff was very knowledgeable about the are and gave us great tips on what to see and where to go.

    5
    « Great, friendly place to stay »

    Very helpful and friendly staff people from the front desk to the people cleaning the facility. Great pool, whirlpool and sauna. We came to a funeral which was hard to begin with but staying here was no added hassle, it made the trip better because of the staff and amenities. The breakfast was more than you usually find at a "breakfast-included" motel.

    5
    « GREAT service at the Best Western in Spooner »

    The staff at the Best Western are great and very accommodating I will always stay there when I am in Spooner WI. We were there for 3 nights during Christmas with lots of family and we had no problems. They even make pizza for you.

    4
    « Has Everything that you need. »

    Stayed here for one night on a recent business trip. This location had everything that I need and expect from a low-cost hotel. Free internet, free breakfast, comfortable bed and excellent service The only negative on this stay was the fact that the pool and whirlpool were closed because of ongoing major maintenance.

    4
    « Nice place. »

    The staff was friendly. The pool is open 24 hours, we didn't think of bringing our suits with us. Overall the hotel was clean, there was plenty of parking. Our room had a king sized bed and thankfully we asked to be on the "lake side" of the building otherwise there is a highway right past the parking lot and I think we would have heard a lot of noise from that. The staff was very friendly. Breakfast consisted of danish, donuts, waffles, breads, yogurt, powdered scrambled eggs and some type of meat, one day was sausage links the next was biscuits and gravy. The room itself was clean although when we arrived, we checked the window and it was not locked at all. We normally do not do that, but, after reading their pamphlet we thought we would try it, thankfully we did and got it locked down so we felt very safe. Being an end room near one of the entryways with a hallway separating us ... we never heard anyone coming or going. In the dead of night though, the room was incredibly dark and there was nothing that gave medium lighting for a night light so I would suggest bringing something for that. I just used my iPad and plugged in a nightlight app which worked well. WiFi connection was awesome.

    4
    « charming! »

    Charming hotel, great amenities, beautiful location! Staff were all friendly and helpful. There's a walking/ATV path right outside the front door that goes along some waterways - nice perk if you want to get a little outdoor exercise!

  • 5
    « Weekend Getaway in Spooner/Shell Lake/Siren Area »

    the Best Western Spooner was very conveniently located, clean, and we experienced excellent customer service. I would definitely stay there again and suggest it to other when staying in the Spooner, Shell Lake, Siren area.

    5
    « Excellent stay »

    We had a very enjoyable experience at the Best Western in Spooner. The room was very nice and the front desk personnel were very friendly and helpful. Like the fruit basket at the front desk. We enjoyed the breakfast bar. Nice location in Spooner.

    5
    « EXCELLENT MOTEL!!!! »

    We usually stay at Best Western's & this was our 1st time at this one in Spooner. We stayed for 4 days to see the leaf colors. Unbelievable quality & excellent all around. Everyone was very polite & professional at all times. The motel was very clean. Our room was very clean & smelled fresh. Had a Frig & microwave in room. Had a very large flat screen TV that was actually up high so you could see it from the bed lying down. FINALLY outlets in all the lamps!!! No digging under the bed for dusty extension cords. They had Great breakfast selections & the hot food was excellent. The pool water was perfect! Not too warm and not cold. The hot tub & jets were excellent. The POOL & HOT TUB are OPEN 24 HOURS!!! This was a big plus for us. We were very impressed with the high quality of service from everyone the entire 4 days we were there. I have to say this is now the BEST MOTEL we have EVER STAYED IN, EVER!!!! We can't wait to go back again. Kudos to management for a GREAT JOB of running their business.

    5
    « So NIce From Start to Finish »

    Where do I begin? Let's start with first impressions. Cynthia at the front desk the evening we checked in gave first class service. While handling the paperwork, she covered all the details of complimentary breakfast hours, early evening chips and salsa, 24 hour coffee in the lobby, the pool, etc. She provided "customer first" service every time our paths crossed. When I walked thru the lobby to get to my car, she shut off the vacuum she was using. Nice courtesy so I wasn't bothered by the noise or in case I needed to speak with her. Other staff seemed similarly customer-oriented, though my interactions with them weren't as extensive. We were in room 105, a one-bedroom suite, first room on the left down the hall from the lobby. Great location and fantastic room. Very spacious in both rooms, or should I say all three rooms as the full kitchen was well-equipped. I knew I was in a special place when I found TWO luggage stands in the bedroom. Small thing but I can't ever remember seeing that in a hotel. Another first was the pouch in which I found the TV remote in the bedroom. It was labeled "fresh remote". The bed was VERY comfortable and the bathroom spacious. The exhaust fan in the bathroom was overly noisy. The hot and cold breakfast was consistent both mornings with scrambled eggs, biscuits and gravy, cereal, danish, toast, juice and coffee. The deck off the breakfast room was a nice place to enjoy fresh air and fall colors with a view of the small river. The one downside as mentioned by others is the lack of an elevator. While it didn't affect us personally, my wife's 74+ yo aunt and friend struggled with their bags on the stairs. All in all, our stay was very pleasant and enjoyable.

    5
    « Wonderful through and through »

    Personnel is very nice, clean and fresh feel. It feels as if hotel is brand new. You can use the pool 24/7, breakfast is really good. If I have to go back to the area, I will definitely try to stay at this hotel again (usually full... because everybody loves it)

    5
    « Great Stay »

    Nice hotel that appears to have been refreshed not long ago. Lobby area and breakfast room were nice and the pool area looked great. There is a deck/patio out back looking over a small pond. My room was clean and the bed was very comfortable. The whole property was very clean and well maintained. The front desk staff was very helpful with dining advice and directions. I would be happy to stay here again in the future.

    5
    « One of the best. »

    One of the nicest places I've ever stayed in. Literally the best mattress and pillows that I've ever slept on too. The whole place just has a real comfortable and pleasant atmosphere and the front desk went out of their way to accommodate my last minute reservation. Super clean as well. Top notch.

    5
    « Hat's Off to Best Western! »

    With fall colors on the agenda, my spouse and I took a spontaneous road trip into Wisconsin last weekend. We headed north from the St. Croix Valley to Hayward, WI, and decided to get a hotel for the night. I hastily booked the Best Western in Hayward...a little too quickly! Instead of that Saturday, I accidentally booked it for SUNDAY. Upon check-in, the front desk lady told us about our error, and informed us they were completely full (3 weddings in town). She then took the time to call at least 3 other hotels in Hayward on our behalf; also completely booked. She asked if we would be willing to drive to Spooner if the Best Western there had a room (about 23 miles). Long story short, the Spooner Best Western had 1 King Leisure left, so we drove then checked in (almost 10:00 P.M.). The front desk worker was wonderful at the Best Western American Heritage Inn in Spooner! She offered us bottled water and cookies right away to take to our room (we have a Best Western Rewards card). The King Leisure was spacious, clean, and the bed...oh so comfy. Breakfast was a little disappointing as far as choices, but the coffee and waffle I had were just right. We'd stay again in a heartbeat. Both locations went out of their way to make sure we got a room, and that's top-notch customer service we'll remember. And a good night's sleep to boot!

    5
    « Nice place! »

    We had a whirlpool suite and the whirlpool was huge! Room was very nice. A few extras in the room like, toothbrush, toothpaste, razors etc. was a nice touch. Had called and made a reservation but when we checked in asked if there were any other discounts and got $5 more off the room. Very friendly staff.

    5
    « Long weekend stay »

    Great hotel to stay at. Very clean and a very friendly and helpful staff. Wonderful area to visit for a long weekend with lots of shopping and site seeing chooses. Will recommend this hotel to both friends and family.

  • 5
    « Nice Place to Stay »

    Both the hotel and the staff were very nice. I was pleasantly surprised to find such a nice place in the northwoods of Wisconsin. The rooms were spotless and the lobby was too. The staff went above and beyond to help our group enjoy the stay.

    5
    « Fantasic Stay »

    This past weekend, our Corvette Club stayed at the Spooner Wisconsin Best Western American Heritage Inn. We found the hotel to be in extremely clean condition, and the staff to be exceptional. We want to single out an front desk employee named Cindy. Cindy was very friendly and took care of all our needs. Best western should be proud of having such a great employee as Cindy Steve Wulgaert Fox Cities Corvette Club Appleton, Wisconsin

    5
    « Upnorth Comfor »

    Very nice hotel with wonderful, welcoming staff. A recent internal make-over seems to add to the comfort. The beds are really nice for Best Western, The room was a little on the small side with 2 queen beds and the desk but it was workable. The only downfall was the cable service provider and not very good local channel reception.

    5
    « Thank you!!!! »

    The staff was great, helpful, kind, accommodating. The Hotel was clean. The location is great! just a mile off 53 and VERY easy to get to. I will make this our yearly mid point stop stay. Thank you to the staff!!!!

 

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·Desde el norte/sur: tome la salida de la autopista 70 alejándose de la autopista 53 en dirección oeste durante 3 kilómetros. El BEST WESTERN American Heritage Inn se encuentra cerca del cruce de las carreteras 70 y 63. ·Desde el este/oeste: tome la autopista 70 hasta el cruce con la autopista 63. El BEST WESTERN American Heritage Inn está a media manzana al este.