BEST WESTERN Plus Inn Scotts Valley,  Scotts Valley

4.0/5  - basé sur 325 notations.
6020 Scotts Valley Drive, 95066-3234, Scotts Valley, United States - Ver el mapa
+1 831 438 6666 +1 831 439 8752

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  • Recepción 24 horas 24
    Recepción 24 horas 24
  • Aire acondicionado
    Aire acondicionado
  • Aparcamiento gratuito
    Aparcamiento gratuito
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Bienvenido al BEST WESTERN PLUS Inn Scotts Valley. Santa Cruz con su famoso paseo marítimo y sus playas se encuentra a poca distancia en auto de este amplio hotel de Scotts Valley. Ubicado en un auténtico "punto mágico" donde podrá escapar de todo pero a poca distancia de la ciudad, nuestro hotel de Scotts Valley se asienta en las montañas y proporciona el entorno perfecto para una romántica escapada o un viaje en familia. Con una excelente ubicación junto a la autopista 17, somos conscientes de que las mejores vacaciones comienzan al contar con el hotel perfecto. Es por ese motivo que nuestro hotel se ha diseñado pensando en la mayor comodidad de los viajeros y que cuenta con una ubicación imbatible. Convertido en un enclave de gran popularidad para reuniones familiares, aquí podrá disfrutar de la belleza de la soleada California lejos del ajetreo y el alboroto de la ciudad. Por supuesto, los viajeros estarán situados a solamente unos minutos de Santa Cruz, lo que le permitirá pasar sus días recorriendo tiendas y restaurantes mientras que por la noche podrá descansar en las apacibles montañas. La piscina y la bañera de hidromasaje al aire libre son el lugar perfecto para acabar su día, tanto si ha estado disfrutando de la playa, recorriendo las cercanas rutas de senderismo o de compras en una de las numerosas boutiques locales. Las actividades de senderismo, ciclismo y pesca se encuentran entre las preferidas de los huéspedes de nuestro hotel de Scotts Valley. Nuestro hotel está especializado en brindar a los viajeros un nivel personalizado de hospitalidad para hacerles sentir parte de la familia. Se admiten mascotas, por lo que podrá viajar con la familia al completo. Independientemente de lo que tenga previsto hacer a lo largo del día, puede comenzar su mañana con un desayuno gratuito formado por todos sus platos favoritos. Disfrute de gofres calientes y panes, huevos, cereales, fruta, jugos y yogur. El suministro ilimitado de café 100% Arabica y los jugos fríos son junto lo que necesita para disfrutar de un inolvidable día de vacaciones. Nuestro cordial personal estará a su disposición en todo momento para proporcionarle información sobre los mejores enclaves de pesca de la zona o las principales atracciones de Santa Cruz. Estamos aquí para proporcionarle la mejor estancia posible. ¿Qué desea hacer durante su viaje a California? Simplemente pídanos lo que necesite y haremos todo lo que esté en nuestra mano para proporcionárselo. Reserve una relajante estancia en las montañas en el BEST WESTERN PLUS Inn Scotts Valley.

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Habitación 1

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Basado en la opinión de 327 huéspedes
Certificate of Excellence
 
NOTA EMITIDA CONSULTAR LA OPINIONES PARA NOTAS RESUMEN
Excelente
 
108
Muy bueno
 
119
Bueno
 
64
Mediocre
 
20
Horrible
 
16
Con amigos Con amigos 15
De negocios De negocios 64
En familia En familia 120
En pareja En pareja 82
En solitario En solitario 27
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BEST WESTERN Plus Inn Scotts Valley,Scotts Valley
  • 3
    « Ok Room Service »

    This is a very clean hotel in a nice location. Daily room service was less then acceptable. Room kept clean but towels and coffee not replaced everyday. I would stay here again. Location was good and very quiet.

    4
    « Recommended »

    A good place to do a Napa Valley visit from. Has a good shopping mall opposite, and a good selection of sensible stores in the local. Plenty of parking, breakfast was typical American, good for what it was, but as a European, I suggest going to the Wholefoods mart over in the mall and being some excellent food from there!

    2
    « Not up to Best Western standards! »

    Recently, I stayed at Best Western in Scotts Valley, Ca. I have been to BW's often and they are usually reliable, clean, good service etc. I was very disappointed. There was a noisy gathering in the room by the pool until 10pm and yet they put me in a room close to it (I had checked in at about 4pm) The room had updated carpet and sink area but outdated furniture (sofa, desk, dresser) and the desk chair would not raise up or down. The bed sheets looked like they had not been changed. There was long black hairs on the floor and bathtub. (My hair is very light). The counter by the sink had dirt spots. The bathroom fan was noisy as was the toilet when flushed. The shower curtain smelled like sour mildew. I could have gone to a nearby Marriott for $30 more which I will do next time!

    4
    « Relative stayed there »

    My aunt was quite pleased with her week's stay there clean facilities great free breakfast friendly staff All In All a great stay definitely would recommend this to anyone that needs to have a comfortable stay.

    3
    « Window not able to lock unsafe »

    I checked in and was given a room on first floor and window would not lock. I did get room changed as I felt unsafe. But no compensation for the inconvenience and not even a sincere apology. I got a room change and that's it.

    5
    « Scott's Valley hotel »

    Excellent service, excellent staff, great breakfast, pet friendly. This location is only 10 minutes away from the Santa Cruz beaches and attractions so the price for the 5 star type hotel was wonderful. We definitely needed a pet friendly hotel but found few quality hotels in the area that accepted pets. Our room also had a comfortable couch which beats watching TV, reading, or visiting sitting on a bed.

    3
    « Unanswered complaint »

    I reported that there was no hot water and never heard from management. The staff was polite, and offered a discount or reward points but couldn't act without management. The manager has not contacted me.

    4
    « Best Western Plus Inn Scotts Valley Review »

    Up-to-date, nice landscaping, friendly staff, decently maintained hotel with good breakfast. As a Best Western Rewards Gold Member I was given an upgrade. Only minor issues were an elevator out of service (only 2 floors) and windows were a little dirty.

    4
    « Great deal »

    Our room was very large, spotless and very comfortable. The rate was half of that of hotels in nearby Santa Cruz and it's located just off Hwy 17. Reception was pleasant and check in easy. There is a gym, pool and spa. Although it's on a busy road and near the highway, we couldn't really hear any road noise in our room nor did we hear any neighbours. There are a couple of restaurants and a Jack in the Box nearby. We stayed in Room 107 with a king bed, couch and coffee table. This place is excellent value for money.

    4
    « Nice find. Would stay again. »

    Quiet and quaint. Great find close to Santa Cruz and Felton - Roaring Camp. Great deal and very comfortable. Nice clean room and comfortable beds. Parking lot is tight but there is street parking for larger vehicles. Bonus: Fitness room and Wonderful complimentary breakfast.

  • 4
    « Best Western Plus Inn Scotts Valley, Scotts Valley, CALIFORNIA »

    we had a Nice stay. Room was clean, we had adequate breakfas the next morning, very nice and friendly staff. the only complaint we had is that the lights were out in front so it was very hard to find the hotel at night..

    2
    « Hotel can use some remodeling »

    Two of us were here for one night, while visiting friends in the local area. Good thing we were tired the one night here, or the following items would have been even more of an issue: Parking spaces are too narrow, and not enough of them for nights where the hotel is full, such as the night we were there, due to many youth soccer players checking in. This can lead to damage to guest vehicles. Street parking is also risky, since we noted heavy gravel truck traffic on the street the morning of 9/24. The A/C unit even on max. cool with fan on high, took hours to cool the room. We were forced to leave it on all night due to it working so poorly. A plastic grill on the top of the A/C fell apart, and off, when the controls were accessed. The bathroom has no vent fan that we noticed, making it quite stuffy. The shower curtain has holes in it from being so old. The tub water spout leaks all the time and was noisy all night long. A light bulb over the double vanity area was burned-out. The key-card entry door handle works poorly: it only opens the door when raised up, never when it is turned down (which is the usual way these things open). There are stains and dirt on the wall behind the counter where the coffee machine is. The room has a musty smell either from being old and dirty, or due to allowing pets in all rooms at this hotel. My wife has an allergy to pet dander, so we asked for a pet-free room. Apparently this hotel does not have any. Too bad. Overall, we would describe the room (131) we were given as being well-worn, inadequately cleaned, and shabby. This hotel should NOT have the Best Western "Plus" designation.

    2
    « 2 star hotel for 4 star pricing, noisy location »

    very friendly staff, hotel updated but it was still not somewhere we would stay again. The pool hours were like 8am to 9pm, so if you want a hot jacuzzi after a long road trip and you arrive after 9pm you are s.o.l. It wasn't cleaned well, room smelled. Right next to freeway so made sleeping difficult

    2
    « Under construction »

    Large construction mess in front of my room, very noisy and dusty - great staff however! I might go back again once construction is done. They should post a note on their site that this was going on...after an 11 hour drive to this place it was, well - shocking.

    3
    « Good for quick overnight stay »

    Best western is good for a quick overnight stay. The rooms are clean and the bedding good. The complimentary breakfast is not good especially the hot bar. Needs improvement. The coffee was good which was a plus. The parking is tight and I was worried we may not get a spot. Not comforting. Luckily we were staying in the middle of the week so had not issues. They are doing construction which brings down the value however updates do need to be made. We will probably try another property next time we visit. I was not impressed.

    4
    « Great Location »

    This hotel is tucked away in the small town of Scotts Valley. The town has everything from a movie theater to grocery stores and many restaurants and coffee shops. It's also a 5 mile drive to Santa Cruz and Capitola.

    5
    « Scotts Valley BW »

    I did that before!!!ohhh please I have already spent too much time on this and I wrote very much before so please go there and see so from here on I'm wasting my time saying this and doing this and I've gotta go

    4
    « Highway Near by .... But .... »

    Highway 17 runs directly in back of this property, But of the numerous stays here, not once have I ever heard the passing traffic Property is well maintained, pets and service animals permitted. New (might still be under construction) elevator an added plus for handicapped guests, who prefer to be upstairs .. Breakfast available here, with large selection of items .. This is NOT to be considered a "Continental Breakfast" it's MORE than that.

    4
    « Very good breakfast buffet »

    Lobby, rooms, were clean and nothing special or outstanding. But the Complimentary breakfast buffet was a cut above! The Santa Cruz area is more into healthy food choices than most places in our country, and their buffet options clearly reflects that. Delicious!!

    4
    « Typical Best Western »

    Friendly and very helpful front desk. We needed directions to a rather obscure place and they helped us find it. Room was clean and comfortable. Nothing special but worked fine for an overnight. Parking lot is tight for larger vehicles like pickups or long vans.

  • 3
    « OK Property but the staff and policies ... »

    We visited this location last month. The property was in pretty good condition overall but aside from the desk clerk that checked us in all the other staff members just all seemed to be having a bad day. Never once did a housekeeper even make eye contact. I am not really sure why they liked to pull the soap and shampoo everyday (and forgot to replace it on one of those days) as it seems like an extra expense. They pull their breakfast at 9:30, and at 9:20 they announce they will be pulling it in 10 mins, even if their eating area is pretty close to full. The breakfast was descent , eggs, sausage, potatoes, waffles, fruit, yogurt, cereal and juice. Not sure if it is intentional or not but in our 3 rooms the AC units had problems with the calibration of the temperature (you set it at 65 and it stops cooling at 75). We asked maint to look at it but it still did the same thing. So in an effort to cool down the room I put some warm water in a water bottle, took the sensor on the AC unit and put it next to it (therefore making it think the room is warmer so the AC compressor stays engaged) In the future I will probably seek out a different Best Western

    3
    « Bad times at Scotts Valley Best Western »

    Count your towels when you first arrive in your room. This Best Western has no quality control over its housekeeping. They also have little care over the grounds. Even with ongoing renos, this place was trashed. Oh, make sure housekeeping understand that you are leaving for the day and want the room attended. We came back at 11PM to find our room untouched. Way too expensive for what we received.

    1
    « Don't waste your money when your not appreciated there »

    We were staying here for several nights and at first glace of the room everything was looking fine. When we took a look at the bed we found several long and short black hairs in the bed. That morning the housekeepers cleaned our room and took our used towels and never brought clean new towels to replace the ones they took so we ended up with only a bath towel to use for multiple days. The water is the shower stunk very strongly of sulfur for some reason. And to top off the stay, the breakfast attendant yelled above everybody during breakfast and to tell us that breakfast was over and for us to leave. We had enough and ended up staying at the Best Western Seacliff. SO MUCH BETTER!

    5
    « 4th celebration »

    We stayed at this location to visit family that live in Felton CA. This is the closest Best Western to their home, abut a 20 minute drive. The unit was very quiet and in good repair. he staff was friendly and polite.

    2
    « Not Best Western Plus »

    Dust, noise, smell. This was a builders construction site not a hotel complex. Was Best Western Plus priced but not delivered. We should have been advised in advance of construction work that was being done outside our room door. The outside of our room door and handle were in a very dirty state due to building work in immediate vicinity. No warning was given to us before or at check in of work in progress that would spoil our stay. Best Western Plus at this hotel was a JOKE.

    5
    « 3 weeks at Best Western Scotts Valley »

    I have not a single negative thing to say about my 3-week recuperation stay there. The room was very quiet, even moreso, given that it was as close to the freeway as it is. I never had a single complaint about noise. I did come close on one day, with an overly amouous couple who left their window open, but I marked that one in the voyeur class and chalked it up to free entertainment. Great beds there!!!

    3
    « Cooling/ heating »

    Air conditioning did not cool at all. Hot weekend on the coast. Plaster on hot tub was coming off. construction for new elevator going on. Breakfast was only fair, potatoes and eggs were gross. The only thing that saved breakfast was the do it yourself waffles but the strawberries looked bad as well.

    2
    « Ok Hotel for 80-90 a night »

    I am a Diamond member with Best Western and have stayed in numerous BW hotels. This hotel is ok for a 80-90 a night hotel. The parking is not very accommodating, the pool and hot tub are ok, the selection for breakfast is average. The rooms are average. If you happen to get this hotel for between 80 and 90 a night, you are fine. Anything else above that, I would look else where.

    4
    « Scotts Valley »

    Parking is too tight. We parked on the street, it was that tight. It is an older property, that has been up dated and kept clean and well serviced. The location is a little loud with traffic noise, but it wasn't a deal breaker. There are better, but this was just fine. I may being a little hyper critical.

    3
    « Very expensive »

    For the price it was a pretty pathetic hotel. It should not more than a $100 per night. If it was not extremely necessary to come and stay here I would not have. The staff was very nice, helpful, kind and professional.

  • 4
    « Graduation »

    The place is not fancy but is clean and quiet even with construction going on for a much needed elevator...in fact I never even heard the construction and I was close to it..The lobby has beautiful flooring and is comfortable and inviting!!! I will stay here again on my next trip to the area.

    5
    « Trip to Big Basin »

    We arrived at the hotel a bit late, we were greeted by two staff that were very helpful and professional. We then drove to New Brighton Beach, you have to find this place, south on Highway One , just past Capitola. Great beach to walk and sea glass hunt. We then went further south to State Street in Aptos and had dinner at Severinos, another Best Western, our first choice when staying at the beach. No available rooms, so we stayed in Scott's Valley. The meal was great and then we headed back to the hotel. In the morning, we went to Big Basin, it has redwoods that are over 1300 years old still standing in beautiful groves. The shops and buildings were all built around 1903. What a fantastic park , we went on a short hike, my girlfriends first, and it was a 5.7 mile round trip hike to a water fall. There is a beautiful pond at the bottom of the falls. 87 degrees, but in the redwoods it seemed a lot less hot. Easy hikes , fun place. Have to try this gem.

    5
    « Nice and convenient »

    Nice place. Convenient exit off of Hwy 17. Only a short drive south on Scotts Valley Drive to Mt. Hermon Rd and restaurant row. Nice breakfast room. Room was quiet even though back side is near Hwy 17. We asked for a later check out at noon while I attended a morning meeting. Large room. Jack in Box next door for late late food.

    1
    « Not Best at all »

    The Best Western chain is our first choice all across America. Heretofore we have always had very positive experiences. If you look at my reviews, you will see that there are very few negative ones....I am not just some crabby guy who likes to criticize. We booked two rooms, a suite for our kids and a standard for ourselves. At 300 each, we understood we were paying for location and holiday rates. In sports terms, there were two flagrant fouls and a technical. 1. The technical was when we requested a crib and were told it would be an extra 10 dollar charge. Really? On a total bill of $1200 for two nights? 2. Flagrant foul.....this was a big scary one. 20 minutes after we checked in our credit card registered a fraudulent attempt to buy items via Internet! Coincidence? Not likely since we hadn't used this card in months and only use it for travel. The front desk manager seemed supremely casual and unconcerned by the fact that a staff member might be committing a crime. 3. Flagrant,less scary, annoying foul....housekeeping cleaned our room while we were attending our event. They took all our towels and DID NOT replace them. This was awkward when we went to shower the next morning. We worried we would be charged for stealing towels, so we reported it to the front desk. We will be watching our bill closely to make sure they don't pull something. We will be calling our credit card fraud line to make sure no shenanigans show up in the future. In summary, we will continue to patronize Best Westerns, but will absolutely avoid this one, and urge others to do likewise.

    4
    « Good hotel »

    Stayed for one night in a one bed room. Nice and clean, large bed and working equipment. No microwave though. There is an outside pool and jacuzzi, which is heated and open until 10 pm. Friendly staff. Breakfast was waffles, muffins, toast cereals, juice and coffee.

    4
    « Clean »

    i found this hotel to be clean and the free breakfast was enjoyable. Same food served everyday and on a busy weekend they were slow to refill the food and didn't keep a very good eye on when there was need for more. But the staff is very nice and the rooms are very clean.

    3
    « Meh »

    The rooms are good, the location leaves something to be desired. $290 for a one-night stay for me and my dog (that's a lot of such an average motel experience). Stuck up against highway 17 and a road that has nothing to offer. Parking spaces were so tight you can barely open the doors to get your things out and squeeze past. Grounds nonexistant and no where to walk, nothing in the area. Breakfast was typical continental breakfast that tasted very low quality, processed food. :( Room was fine, beds comfy. Landscape was terrible. But the good news is they allow dogs, so good option for traveler with dogs. Internet was okay but slow and did not allow streaming of videos.

    5
    « Great Place to stay For Less when visiting in Santa Cruz »

    As you probably know most Santa Cruz hotels are overpriced! I hate being gouged, don't you? Unless you have to have an ocean view??? Why not stop 2 exits up from Santa Cruz and save some money. Some minor renovation going on right now. Pretty quiet during sleep hours tho. Breakfast is free and thats a savings! Better than most with the usual waffle maker! Good coffee! Another plus! Front desk staff are as good as it gets! Very helpful! Good job Ladies! Keep in mind you can't see the beach while you're sleeping....

    4
    « Very Nice Stay but Some Issues »

    The room was comfortable and quiet. My husband told me that the pool was NOT heated...as described. The parking issue, a HUGE van parked blocking other cars, needs to be addressed. Also, the on-line description did not mention a workout room, which my husband enjoyed discovering. It would be helpful to label the cold cereals; did not know what they were.

    5
    « Personal Visit »

    It was a great time especially hot tub and bed was comfortable and we enjoyed having a jr. suite. I have had great service every time I have booked the room. The front desk clerks are very professional and polite.

  • 4
    « Surprised »

    My daughter and I had plans to visit UC Santa Cruz. The hotels prices in the city to what they had to offer didn't make sense. We also looked in San Jose and the prices even for motel 6 were ridiculous. Finally we found this Best Western close enough to campus and the city at a reasonable price. We had a pleasant experience. Our room was on the second floor. It was very quiet, clean and spacious. They offer complementary breakfast with a nice selection of items to choose from. The only con of our stay was the tight parking area. If you are driving a SUV it might be difficult to find a spot. I saw several bigger vehicles parked on the street. The area feels safe and is close to highway 17.

    1
    « Its Not Nice To Lie »

    I traveled 7 hours to visit my son who was ill. When I arrived to this hotel the reception area was shockingly old. Not even close to what the photos portrayed on priceline. I was told if they catch us smoking they will debit my account 300.00. Well we do not smoke but thanks for the warning. It was incredibly loud most of our stay. The room wreaked of bleach. Tried to locate another place but had to stay 2 nights not by choice. I stayed in the area 5 additional nights at another hotel and had no issues. When i made my way back home i contacted priceline to let them the hotel was under construction and there was no business center as the photos indicated. Priceline contacted the hotel and relayed the owners denial about the construction. I was shocked that the hotel denied any construction. I asked for my money back they denied my request. I am posting my photos from this hotel. Stay away from here. My visit was during the week of April 4 2016.

    5
    « another great best western »

    we were completely satisfied with the room and service. We originally wanted to stay at Santa Cruze but they were all booked full. We were glad to get this motel instead. Our only problem was a lamp was not working. Staff immediately checked it and found out it was somehow unplugged. Excellent breakfast facility.

    4
    « Business Trip »

    All went well and the staff was effecient and friendly..especially over the phone helping with the reservation. The rate was good and the hotel well kept and i would recommend this hotel for business or pleasure.

    5
    « My Favorite Place to Stay »

    I love staying at the Best Western Plus in Scotts Valley, CA. I travel to that area several times per year and never switch hotels. This location is always clean, quiet and friendly. Plus it is just off of the freeway for easy access to anywhere!

    4
    « Overpriced »

    This was really a great place but overpriced because of the area, close to a resort town. Just frustrating to have to spend so much just to sleep--I was too tired to go on past Santa Cruz! The facility itself was clean, quiet (even being so close to the freeway) so no complaints there. The staff was great. Breakfast was ho-hum fare that most places have, fresh fruit would have been nice.

    3
    « Where's the PLUS? »

    First off the price we were quoted on the web site was $30 less than what we got at the hotel. Even with our AARP Discount it was still $160 for 2 queen beds. It's right next to the freeway, I mean just on the other side of the fence. The room was clean. The bathroom fan LOUD and you didn't have an option to use the bathroom without it being on. There was no room 'guide' of local restaurants or attractions or even television channels. The office was being remodeled so I won't fault that BUT check-in was a challenge just to FIND the office. There is very limited parking and the parking stalls are TOO NARROW to even get your door open without literally sliding into the car. Usual breakfast fare: waffles, eggs, potatoes, etc. nothing special there. Overall, will not come back. Not worth the money or various aggravations.

    5
    « Great Hotel »

    Looking for a nice place to stay, highly recommend this hotel. Nice location, comfortable, modern rooms, friendly staff, rates are fair. Would definitely stay at this Best Western again. Only draw back there are no microwaves in the rooms.

    5
    « Great location and value »

    I have stayed here several times and it is very convenient to downtown Santa Cruz, and the beaches as well as Scotts Valley where I visit my mother at the Brookdale Assisted Living home. The rooms are very comfortable, there is a pool and jacuzzi outdoors, there are a few restaurants very nearby as well as a grocery store and pharmacy. Love the in-room coffee and fridge- and the breakfast is very good- cooked eggs, potatoes, sausage, waffles and fruit and yogurt and cereals and juices and coffee and tea! The staff are helpful and the location is quiet and seems safe.

    5
    « A Very Good Value in an Over Priced Area »

    Our second stay at this property. Rates very high especially when the price is factored in. It is hard to find a place to stay for around a $100 around Santa Cruz.. Compared to other medium priced places in the area has got to be the best deal. Unless you need an ocean view you can't do any better.

  • 3
    « Extra average »

    It's a decent budget hotel, something hard to find in Santa Cruz/Scotts Valley. Our room (220) was clean and comfortable with King bed, couch, coffee table, fridge and microwave. Standard tub/shower. Everything functional and tidy. We didn't use the breakfast, but it's included in the price, and the set up looked like it had a decent variety. Staff was friendly and parking adequate. Our only complaint was the pillows: too hard and no variety available.

    2
    « Expensive price for cheap room »

    Well used, un kept sub standard room at a premium price. Stained carpet, low water pressure, uncomfortable bed and dirty unkept grounds with a crowded parking lot that will likely cause a ding in your car.

    2
    « Bad house keeping »

    We stayed here on Feb14-15. When we checked in it was obvious they were understaffed. We went to our room and I was immediately grossed out by our room. The floor was dirty the bed skirt was FILTHY and there were stains all over the wall. Not quite worth the $150 we paid. I figured we would muscle through it since most hotels in the area were booked. I figured I should probably look at the sheets. One bed obviously wasn't even changed. There were hairs, dirty feet marks, and CRUMBS. Gross!!!! I called the lobby and the lady at the front desk apologized and offered me a change of sheets. She was the only one working and was extremely busy. I went down and got the new sheets. The new flat sheet had small blood stains at the feet and legs. Gross!!! I called to see if we could change hotels but we couldn't bc we used hotels.com and prepaid- huge mistake. Ugh!! I then found mold on three of the pillows. So disgusting. The only reason I am giving this place a 2 and not a 1 is because the front desk woman was so sweet. Overall it was the grossest hotel experience I have ever had. I wish I wasn't locked in for $150 or we would have left. When I checked out I was told that they would offer me a discount but they can't because I prepaid. NEVER AGAIN!

    4
    « Great location »

    Great location, close to everything. We hiked the redwoods, walked the boardwalk, walked the beaches, ventured downtown, checked out some of the local breweries, and caught a ton of memories in Santa Cruz. Thank you Santa Cruz for making our vacation so wonderful.

    3
    « Ok for the price depending on the time of year »

    This is a average hotel, but the rooms, in general, are clean and the breakfast is good to very good in comparison to other similar hotels. I was dissatisfied with the quality of the bed and couch in the room for the price I paid (roughly $140 a night). The bed/furniture quality and cleanliness seemed comparable to a motel 6. I am a frequent business traveler and was maybe expecting too much for the price/very positive TA rating. Pets allowed which is a + and the staff was good. I just can't shake the fact the room its self felt like a 'dressed up' motel 6 quality room.

    4
    « Only Hotel In or Near the Bay area for around $100 »

    We were looking for a place to stay during a visit to the Bay Area. As it was Super Bowl week (!) the prices in and around the Bay area were jacked up! $250 to $350 a night was seen when we searched for a room online. Best Western Scotts Valley was 20 miles or so over Hwy 17and felt like we save $200 a night. Liked it so much we spent a second nite! We could afford it! The full breakfast was pretty good as it was included. We would have spent $20 easy at a restaurant easy for the two of us. The coffee was pretty darn good! And I'm picky about my coffee! Bed was comfy, large flat screen TV, shower had a sunflower head that felt good! The staff was friendly, and took care of all our concerns promptly. We feel that we received good value for our money!

    5
    « Best Place to Stay in Scotts Valley »

    Great hotel with friendly staff. Reasonable prices and a great location. I don't bother looking elsewhere. They are slowing upgrading the hotel to make it better. That means some of the rooms don't have the newest amenities yet. The parking is a little tight, but that is common for the area. Just make sure to book at least a couple days in advance as they often sell out.

    5
    « The only hotel i stay in »

    Whenever I am in Santa Cruz I always stay at the Scotts Valley Best Western. This is a nice, quiet hotel with all the amenities you need. I appreciate their attention to detail in making my stay comfortable.

    4
    « Nice place; not-so-nice parking. »

    Was happy to find this clean, well-appointed hotel at such a reasonable price. Just a very few minutes' drive and you're out of the congestion and noise of Santa Cruz. Amenities were fine, and the location is lovely. The parking lot, however, is TINY. Definitely not enough spaces for the capacity of the hotel, and the spaces are so narrow that even two smaller cars parked next to each other are crowded. Larger vehicles, forget it. Really, that's the only drawback I can think of, though. I would definitely stay here again when visiting family in Santa Cruz

    5
    « Excellent Accomodations »

    The room was large and comfortable. Very nice. Parking is a problem. The spaces are narrow and short so when there are a lot of full size trucks in the lot it gets kind of crazy. Staff were very friendly and helpful.

  • 4
    « Parking »

    The parking lot is very small and tight. Definitely AVOID it if you have a wide or large or longish vehicle of any kind; definitely DO NOT attempt a UHaul, boat or RV. Hotel is very convenient to HWY 17/880 and not too far to Santa Cruz and the beach, but you have to drive over a curvy hill road to get to 'Silicon Valley', so be prepared if you are not familiar with the area or uncomfortable with this type of commute. Locals tend to drive 'The Hill' very fast, sun or rain, curves and all!

    3
    « Somewhat disappointed »

    Asked for a quiet upper floor room & was given one directly over the pool/spa after being told in the cold weather no one would be swimming. But a family was in the spa splashing, yelling, laughing until after 9:30PM; all the noise was clearly & loudly audible in my quarters. The frig was on a low level in the closet, w/o any lighting & was difficult to access, much less see inside unless I used my penlight. No extra blankets were available on a frigid night (the heater needed more than an hour to warm the space. The in-room WiFi was dismally slow & initially not working. Hot breakfast choices were limited to sausage, eggs & waffles. No hot oatmeal was offered, only the instant version with a high sugar content - nothing healthy or appropriate for people on special diets limiting sugars & fat.

    3
    « Reasonable place to stay in Scott's Valley »

    Room was comfortable and good sized TV. While shower/toilet room had towel bars, I thought it odd that the large sink area had none. In fact, there were no hooks or anything to hang towels or anything else. Room had large closet with shelves along with frig.

    5
    « Great relaxing stay. »

    I give this hotel a day 10 for a great experience from check in to check out. No hassle warm friendly check in to clean quite comfortable rooms. Nice places to eat nearby. A great experience. Warm quiet environment. Great night sleep. Not rushed to get out of room by the hotel staff to clean the room. Thank you to all the staff.

    5
    « Pleasant, Relaxing Stay »

    We stayed overnight on our continuing trip and found this an excellent hotel. Staff was very friendly and accommodating yet professional. The room was very clean and quiet. We made good use of the exercise room, and the breakfast was great in terms of variety and quantity.

    4
    « Above the fog and hustle bustle »

    I'm a native Santa Cruzan and visit family often. Staying in Scotts Valley put's you near the freeway for easy access to all parts of Santa Cruz. If you want the full flavor of SantaCruz Stay here and go to town for your entertainment.

    5
    « Great motel »

    It was one of the nicest Best Western Hotels that I have stayed in.The motel was fairly new and the room and facilities were excellent. It was in a fairly quiet location. There nearby restaurants & stores. Hiking in the Redwoods was nearby. Santa Cruz was within 15 minutes.

    3
    « Good property, typical of Best Western Plus locations »

    Had to go 10 miles north of Santa Cruz due to professional surfing event on the coast. Location not convenient for our purposes, but not bad, either. Average in every way, room was fine, service was good. Shower curtain missing, eventually gave us a new one. Quiet and comfortable.

    5
    « Love this the hotel »

    If you come to Santa Cruz for business or pleasure, I highly recommend this hotel. It is quiet, comfortable, accommodating, conveniently located near highway 17, has stylish décor but most importantly it is clean!

    5
    « Friendly, clean and very quiet »

    Don't let the location of this hotel turn you away. It does back up to HWY 17 but you cannot even hear the traffic noise. The access to 17 is so easy and you can be in Santa Cruz within 10 mins. The staff is very friendly and professional. There is a nice size pool and hot tub on the property. The breakfast is very nice, fresh and hot. This location itself is safe and quiet.

  • 4
    « Good place to stay »

    A great location close to everything that you need. It's right off the freeway. The property is clean, and has a pool, spa, and fitness center. Breakfast was very good. The staff was nice, and the Internet service was excellent.

    5
    « Very Nice Rooms »

    Spent 3 nights here, and was very comfortable. The rooms were up to date and very clean. I would stay here again. The staff was courteous and friendly. The rooms are quiet. The breakfasts include hot choices like eggs and sausage and biscuits and gravy. I didn't try them, so I can't speak to quality, but they looked good.

    3
    « Average »

    It was very upsetting to arrive at midnight to find that our room had been given to some one else on our paper work with all my charge info., especially when it 3 am where we had traveled from that day. It was also upsetting to come back to our room at 9:45 PM and find it was not made up. It was also upsetting to have my charge card locked because of 2 charge from this motel.

    4
    « Pleasant Experience »

    The rooms were clean and comfortable. The location was close to the highway but you it was very quiet and peaceful. The hotel setting was quiet and picturesque. Very friendly staff and the morning breakfast was nice.

    4
    « Clean and spacious »

    We appreciated the clean room and comfortable space. My man especially liked the larger shower and high toilet seat. It was a nice room, we planned to stay at Hilton for a wedding at Roaring Camp but was booked. It was a nice surprise to see such a nice spacious, clean room. We would definitely stay there again.

    5
    « Very Nice Hotel »

    This is very nice, clean hotel, the staff was very helpful. The local area is very nice, I would stay here again when I am in the area. The rooms were very clean, and the beds very comfortable. The breakfast was always on time and was very good.

    2
    « Never Got it Right »

    Our stay was 2 night. First day, although we put no sign on the door and were gone all day, no one cleaned our room. We told the staff. Next day, although, to save water as the card they displayed suggested, we hung our towels up to reuse. Housekeeping took them away and, although there were two of us, replaced them with one facecloth and one towel. No bathmat. Told front desk staff again at checkout. No offer to makes things right. Wont stay there again.

    5
    « Scotts Valley Best Western »

    This is an excellent Best Western. The room is clean, the bed is good and the continental breakfast is very respectable. I highly recommend this property. If you have a need to be in Scotts Valley, this is the best place to stay.

    5
    « Great time in Scotts Valley »

    The hotel is a very nice location that is conveniently located near the Highway 17 exit. The hot breakfast is excellent and far exceeds the selection I have seen at other hotel locations. The rooms are clean and quiet and staff is friendly.

    5
    « Always a nice place to stay. »

    Staff at check in were nice well and dressed. Rooms were clean well decorated and beds were comfortable as usual. Parking is a little tight if you have a big vehiacle so we try to park further back in the back lot

  • 4
    « Friendly Staff & Nice Pool »

    The rooms include all the expected amenities, and the breakfast was crowded but kept stocked. The best thing about this hotel is the staff - they are incredibly friendly and accommodating. They go above and beyond to assist with requests. They really made the price worth it.

    1
    « Beware of the change in daily rate »

    We recently booked a five night stay at this property, Sunday through Friday check out. Due to a change of family plans we changed our reservation from Monday through Saturday morning. At the time of changing the booking, no mention was made that the Friday night rate would be over twice the daily weekday rate. Imagine our surprise when we checked out when we discovered that the rate for the Friday night stay was double what we had expected to pay. The manager on duty would not discuss this matter with us. The weekend rate exceeds the rate for many four-star hotels. Although Best Western rates this as one of their Best Western plus properties it falls far short of accommodations in their other plus properties. We will not stay at this property again.

 

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·Desde la carretera interestatal 17: tome la salida Scotts Valley Drive/Granite Creek y gire a la derecha hacia Scotts Valley Drive hasta el BEST WESTERN PLUS Inn Scotts Valley. ·Desde la autopista 1: En dirección norte o sur, tome la salida de la autopista 17 Norte hacia San José. a continuación tome la salida Granite Creek. Gire a la derecha al llegar a la señal de stop, cruce el puente y gire a la derecha en Scotts Valley Drive hasta el BEST WESTERN PLUS Inn Scotts Valley. ·Desde la carretera interestatal 880: vaya en dirección sur hasta la carretera interestatal 17. (la carretera 880 se convertirá en la carretera 17 pasado el aeropuerto de San José). tome la salida Scotts Valley Drive/Gr...

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